Awarded Tender: Home affairs revenue admin system tender national
Contract Awarded
This tender has been awarded to INTERNET FILING for RΒ 447Β 026Β 888 00.
AwardedDHA16-2026
Award Information
Award Value
RΒ 447Β 026Β 888 00
Winning Supplier
INTERNET FILING
Type: EME
Services: Professional
The appointment of a service provider for the supply, hosting, maintenance and support of the revenue administration system at various civic affairs offices, mobile offices that will integrate with various applicable platforms (e-home) to enable the department to collect, record and report revenue due to the department of home affairs (RSA only) as per the public finance management act (PFMA), treasury regulations and departmental revenue policy as well as standard operating procedures through SITA RFB 1183 contract
The appointment of a service provider for the supply, hosting, maintenance and support of the revenue administration system at various civic affairs offices, mobile offices that will integrate with various applicable platforms (e-home) to enable the department to collect, record and report revenue due to the department of home affairs (RSA only) as per the public finance management act (PFMA), treasury regulations and departmental revenue policy as well as standard operating procedures through SITA RFB 1183 contract
What the tender required and what the award supports
Source material and existing AI analysis appear first. Supplier conclusions remain qualified by the evidence Tenders-SA holds.
Summary
The department of home affairs seeks a service provider to supply, host, maintain and support a revenue administration system for civic affairs offices and mobile offices. The system must integrate with e-home and other platforms to collect, record and report revenue due to the department, in compliance with the PFMA, treasury regulations and departmental revenue policy, and must be delivered through the SITA RFB 1183 contract.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards β PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement β so nothing critical is missed before you start your bid response.
DocumentINVITATION TO BID DHA16-2026.pdfReview complete
Description
Source: INVITATION TO BID DHA16-2026.pdf
Award analysis coverage
0 of 2 source documents fully reviewed. Unstated details are identified only after complete source review.
technical scope
31 sourced criteria
financial capacity
10 sourced criteria
pricing
6 sourced criteria
compliance returnables
25 sourced criteria
evaluation
12 sourced criteria
experience
Source analysis requires completion or review
personnel
2 sourced criteria
equipment capacity
Source analysis requires completion or review
delivery contract
4 sourced criteria
equity registrations
7 sourced criteria
What the buyer was looking for
1Mandatory requirement
Bidders must be registered on the Central Supplier Database (CSD) of South Africa.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements Β· requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
An award confirms appointment. It does not prove why a supplier was selected, that every qualification remains current, or that delivery was completed successfully.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically β no action required from you.
Document read
Compliance review
Bid-ready summary
This tender seeks a service provider to supply, host, maintain, and support a Revenue Administration System for the Department of Home Affairs (RSA only). The system must enable the collection, recording, and reporting of revenue due from Civic Affairs (enabling documents such as travel documents, identity cards, SMART Cards, birth/marriage/death certificates) across 275 offices and 230 mobile units in nine provinces, as well as the e-Home platform. The system must integrate with the Basic Accounting System (BAS) for revenue reporting and comply with PFMA, Treasury Regulations, and departmental revenue policy. The contract period is 60 months.
Important Dates
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
Closing date: 18 September 2026 at 11:00.
Briefing session: Friday, 04 September 2026 from 10:00 to 11:00, virtual via Microsoft Teams (link provided). Non-compulsory.
Bids must be submitted online via the National Treasury eTender portal (https://www.etenders.gov.za) by the closing date and time. Hardcopy, faxed, or emailed bids are not accepted. Bidders must ensure their bid status reads "Submitted" before the deadline. Required returnable forms include:
SBD 1 (Invitation to Bid): signed cover page with bidder details.
SBD 4 (Declaration of Interest): discloses any state employment or connections.
SBD 3.3 (Pricing Schedule β Professional Services): completed with a ceiling price.
SBD 6.1 (Preference Points Claim): to claim B-BBEE and specific goal points.
SBD 6.2 (Declaration for Local Production and Content): if applicable.
SBD 9 (Certificate of Independent Bid Determination): certifies no collusion.
Authority to Sign / Board Resolution: proof of signatory authority.
CSD report, TCS PIN or certificate, valid B-BBEE certificate (or sworn affidavit), and proof of SITA RFB 1183 accreditation.
Joint ventures/consortia: include JV agreement, separate tax clearance, CSD reports, and consolidated B-BBEE certificate.
Disqualification risks:
Late submission.
Incomplete or unsigned forms.
Non-compliance with online submission rules.
Failure to meet any pre-qualification or mandatory requirement.
Stage 1B (Initial screening): bidder must be registered on CSD, tax compliant, not restricted, not a government employee, and have completed SBD 1 and SBD 4. Must also be accredited on SITA RFB 1183 for the required categories.
Stage 2 (Pre-qualification): comply with four requirements: (1) PASA accreditation as Systems Integrator or Third-Party Payment Provider, (2) Information Officer registered with Information Regulator, (3) proposed solution must have payment integration capabilities (EFT, Card not Present), (4) bidder must be listed on SITA RFB 1183/2022 for all specified ICT categories.
Stage 3 (Mandatory): system must incorporate POS processing capability customized for DHA and integrable with BQMS, ACP, Live capture/Service Manager, e-Home. Must also perform reconciliation of payments against DHA systems and bank processing systems.
Stage 4 (Functionality): scored out of 100 points, minimum threshold 70 points. Categories:
Category 1 (30 pts): structured approach β experience in financial/transactional systems (5), professional indemnity (5), project plan (5), business continuity plan (5), security/backup/storage plan (5), backup strategy (5).
Category 2 (25 pts): technical ability for payment integration with major banks β payment gateway (10), reconciliation solution and exception handling (10), reporting (5).
Category 3 (25 pts): relevant experience in supplying revenue administration solution for public sector β points based on years: less than 3 = 0, 3 = 15, 4 = 20, 5+ = 25. Must submit reference letters on company letterhead, signed and dated.
Category 4 (20 pts): service delivery reach in 9 provinces β call centre support (10), annual development/enhancement hours (5), experienced personnel with CVs (5).
Stage 5 (Price and Specific Goals): 90/10 split (90 price, 10 specific goals) because estimated value exceeds R50 million. Price points calculated per PPPFA regulations. Specific goals: women ownership (4 pts for 100%, 3 for β₯51%, 1 for >0%), black ownership (3 pts for 100%, 2 for β₯51%, 1 for >0%). Evidence: CIPC registration, sworn affidavit or B-BBEE certificate.
Technical Specifications
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
Scope: supply, host, maintain, and support a Revenue Administration System for DHA Civic Affairs offices and mobile units across nine provinces (315 sites, 230 mobile units). The system must:
Integrate in real-time with DHA systems: Service Manager, Live-capture, Automated Citizen Processor (ACP), Branch Queuing Management System (BQMS), e-Home platform, and Point of Sale (POS) devices.
Provide a payment gateway for cash, cards, and EFT with direct bank integration.
Perform automated daily reconciliation of all payment transactions to the Basic Accounting System (BAS).
Provide 24/7/365 hosting, maintenance, and support.
Include a bucket of 10,000 hours per annum (non-transferable) for system enhancements.
Offer a call centre for second and third-line support.
Provide training for DHA revenue administration officials.
Deliver a business continuity plan, security/backup/storage plan, and backup strategy.
Hardware baseline (production and non-production) provided; bidders may propose alternatives per industry best practice.
Methodology
Source: INVITATION TO BID DHA16-2026.pdf
Bidders must provide a comprehensive structured approach covering: experience in designing/developing financial/transactional systems, proof of professional indemnity, a project plan with detailed time frames for smooth handover and operationalisation, a business continuity plan, a security/backup/storage plan, and a backup strategy.
Experience & Qualifications
Source: INVITATION TO BID DHA16-2026.pdf
Bidders must demonstrate relevant experience in supplying, hosting, maintenance, and support of revenue administration solutions for collection, reconciliation, and reporting of cash, card, and EFT transactions into a core system of record (BAS) in a public sector environment. Points are awarded based on years of experience: less than 3 = 0, 3 = 15, 4 = 20, 5+ = 25. Reference letters must be signed, dated, on company letterhead, and indicate acceptable performance. Additionally, personnel assigned must have at least 5 years' experience in applicable programming technology (5 points).
Quality Management
Source: INVITATION TO BID DHA16-2026.pdf
The solution must be delivered per industry best practice. The Department provides a hardware baseline for production and non-production environments (including firewalls, load balancers, servers, storage, etc.). Bidders may propose alternatives that ensure optimum functioning. The system must be tested in quality assurance and user acceptance testing environments before go-live.
Pricing Schedule
Source: INVITATION TO BID DHA16-2026.pdf
Pricing must be submitted on SBD 3.3 (Professional Services). Bidders must provide a ceiling price based on total estimated time for all phases, inclusive of all applicable taxes. The fee structure includes: Development of the Solution, Installation, Maintenance and Support, Training, and Disbursements. Prices are fixed for the contract period and must be quoted in South African Rands. Bid validity: 90 days from closing date.
Financial Requirements
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
Pricing must be submitted on SBD 3.3 (Pricing Schedule β Professional Services). Bidders must indicate a ceiling price based on total estimated time for all phases, inclusive of all applicable taxes. Prices are fixed for the contract period and must be quoted in South African Rands. Bid validity: 90 days. Fee structure includes: Development of the Solution, Installation, Maintenance and Support, Training, and Disbursements. No bonds, guarantees, or payment terms are specified.
Compliance Requirements
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
Mandatory compliance items:
CSD registration (bidder must be active and not restricted).
Tax Compliance Status (TCS) PIN or certificate from SARS.
Not a government employee (director/shareholder).
Completed SBD 1, SBD 4, and SBD 6.1 forms.
B-BBEE: valid SANAS or CIPC certificate, or sworn affidavit for EME/QSE.
PASA accreditation as Systems Integrator or Third-Party Payment Provider.
Information Officer registered with the Information Regulator.
SITA RFB 1183/2022 accreditation for the following ICT categories:
Business Planning and Development β Business Analysis (81112011-0011)
Business Solutions Delivery β Business Solution Development (81112011-0019)
Business Solutions Implementation β Organizational Change Management (81112011-0040)
Application Development β Analysis Services (81112011-0045) and AI, IoT, DevOps & Integration (81112011-0046)
Joint ventures/consortia: each party must submit separate tax clearance, CSD report, and consolidated B-BBEE certificate.
B-BBEE Requirements
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
Specific goals for preference points: Women ownership (100% = 4 points, β₯51% = 3 points, >0% = 1 point); Black ownership (100% = 3 points, β₯51% = 2 points, >0% = 1 point). Evidence: Company registration certificate, sworn affidavit or valid B-BBEE certificate (SANAS or CIPC).
Health & Safety
Source: INVITATION TO BID DHA16-2026.pdf
No specific health and safety requirements are stated in the tender document. The standard provisions of the General Conditions of Contract regarding unsatisfactory performance and termination apply.
Contractual Terms
Source: INVITATION TO BID DHA16-2026.pdf
Contract duration: 60 months from date of appointment. The service provider must not recruit DHA employees during bid preparation or contract execution. The Department owns all information, documents, and reports compiled. Copyright vests with DHA. Confidentiality obligations apply. The General Conditions of Contract (GCC) apply. The Department may terminate the contract with 7 days' written notice for non-compliance and claim damages. The contract may be terminated by either party; the provider will be paid for work completed up to a maximum of the total fee for the phase. Assignment or transfer of rights requires prior written consent.
Special Conditions
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
The service provider may not recruit DHA employees during bid preparation or contract execution. The successful bidder must supply a POS-based system customized for DHA revenue administration, integrable with BQMS, ACP, Live capture/Service Manager, and e-Home Affairs. The solution must have payment integration (EFT, Card not Present, etc.) and capability to reconcile payments against DHA systems and bank processing systems. The bidder must be listed on SITA RFB 1183/2022 for specific ICT categories (Project Management, Business Analysis, Business Solution Development, Organizational Change Management, Analysis Services, AI, IoT, DevOps and Integration provisioning). The bidder must be registered/accredited with PASA as a Systems Integrator or Third-Party Payment Provider, and its Information Officer must be registered with the Information Regulator.
Requirements
Source: INVITATION TO BID DHA16-2026.pdf (TENDER)
Stage 1B Screening: bidder must be registered on CSD, in business, not restricted, tax compliant, not a government employee, completed SBD 1 and SBD 4 forms, and accredited on SITA RFB1183 for required categories. Stage 2 Pre-qualification: must have PASA accreditation (Systems Integrator/Third-Party Payment Provider); CIO/delegate registered with Information Regulator; proposed solution must have payment integration capabilities (EFT, Card not Present); must be listed on SITA RFB 1183/2022 for all required categories. Stage 3 Mandatory: system must incorporate POS processing capability customized for DHA and integrable with BQMS, ACP, Live capture/Service Manager, e-Home; must have capability to reconcile payments against transactions in DHA systems and bank processing systems.
Section
Source: INVITATION TO BID DHA16-2026.pdf
Stage 4 Functionality Evaluation (out of 100, threshold 70):
Category 1 β Structured approach (30 pts): experience in financial/transactional systems (5), professional indemnity (5), project plan with timeframes (5), business continuity plan (5), security/backup/storage plan (5), backup strategy (5).
Category 2 β Technical ability for payment integration (25 pts): payment gateway for credit/debit card (present/not present) and EFT (10), reconciliation solution with exception handling (10), reporting (5).
Category 3 β Relevant experience (25 pts): years supplying revenue administration solution for collection/reconciliation/reporting to BAS in public sector: <3 = 0, 3 = 15, 4 = 20, 5+ = 25. Must submit reference letters signed, dated, on company letterhead.
Category 4 β Service delivery reach in 9 provinces (20 pts): call centre support facility (10), annual development/enhancement hours (5), experienced personnel with CVs (5).
Stage 5 β Price and Specific Goals: 90/10 split (90 price, 10 specific goals) using PPPFA regulations. Specific goals: women ownership (4 pts for 100%, 3 for β₯51%, 1 for >0%), black ownership (3 pts for 100%, 2 for β₯51%, 1 for >0%).
Bidders must have their tax matters in order and submit an original tax clearance certificate issued by the South African Revenue Service prior to contract award. The successful bidder must furnish a performance security within 30 days of contract award, in the amount and form specified in the Special Conditions of Contract. The supplier must not have engaged in corrupt, fraudulent, collusive or restrictive practices; the purchaser may terminate the contract and restrict the supplier from doing business with the public sector for up to 10 years for such practices. The supplier must not assign obligations without prior written consent. The contract is subject to the National Industrial Participation (NIP) Programme administered by the Department of Trade and Industry.
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
2Mandatory requirement
The system must integrate with the e-Home platform and other applicable platforms as specified.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements Β· requirements
Known supplier evidence
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
3Inferred operational need
The contract is governed by the General Conditions of Contract (GCC) July 2010, with any Special Conditions of Contract (SCC) prevailing in case of conflict.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements Β· requirements
Known supplier evidence
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
4Inferred operational need
Performance security may be required within 30 days of contract award, as specified in the SCC.
Threshold: 30 days
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements Β· requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
5Mandatory requirement
Bidders must comply with the National Treasury's standard forms (SBD 1, SBD 4, SBD 6.1, SBD 8, SBD 9, and others) as applicable.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements Β· requirements
Known supplier evidence
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
6Inferred operational need
The closing date is 18 September 2026 at 11:00 AM.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements Β· requirements
Known supplier evidence
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
7Inferred operational need
provisions
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
21Mandatory requirement
The solution must be delivered per industry best practice. The Department provides a hardware baseline for production and non-production environments (including firewalls, load balancers, servers, storage, etc.). Bidders may propose alternatives that ensure optimum functioning. The system must be tested in quality assurance and user acceptance testing environments before go-live.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
22Inferred operational need
No specific health and safety requirements are stated in the tender document. The standard provisions of the General Conditions of Contract regarding unsatisfactory performance and termination apply.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
24Mandatory requirement
Scope: supply, host, maintain, and support a Revenue Administration System for DHA Civic Affairs offices and mobile units across nine provinces (315 sites, 230 mobile units). The system must:
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
25Inferred operational need
Integrate in real-time with DHA systems: Service Manager, Live-capture, Automated Citizen Processor (ACP), Branch Queuing Management System (BQMS), e-Home platform, and Point of Sale (POS) devices.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
33Scored criterion
Category 1 β Structured approach (30 pts): experience in financial/transactional systems (5), professional indemnity (5), project plan with timeframes (5), business continuity plan (5), security/backup/storage plan (5), backup strategy (5).
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
34Mandatory requirement
Bidders must provide a comprehensive structured approach covering: experience in designing/developing financial/transactional systems, proof of professional indemnity, a project plan with detailed time frames for smooth handover and operationalisation, a business continuity plan, a security/backup/storage plan, and a backup strategy.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
35Delivery obligation
The service provider may not recruit DHA employees during bid preparation or contract execution. The successful bidder must supply a POS-based system customized for DHA revenue administration, integrable with BQMS, ACP, Live capture/Service Manager, and e-Home Affairs. The solution must have payment integration (EFT, Card not Present, etc.) and capability to reconcile payments against DHA systems and bank processing systems. The bidder must be listed on SITA RFB 1183/2022 for specific ICT categories (Project Management, Business Analysis, Business Solution Development, Organizational Change Management, Analysis Services, AI, IoT, DevOps and Integration provisioning). The bidder must be registered/accredited with PASA as a Systems Integrator or Third-Party Payment Provider, and its Information Officer must be registered with the Information Regulator.
Why it matters: The source says this applies after appointment and concerns contract delivery.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
36Mandatory requirement
Stage 1B Screening: bidder must be registered on CSD, in business, not restricted, tax compliant, not a government employee, completed SBD 1 and SBD 4 forms, and accredited on SITA RFB1183 for required categories. Stage 2 Pre-qualification: must have PASA accreditation (Systems Integrator/Third-Party Payment Provider); CIO/delegate registered with Information Regulator; proposed solution must have payment integration capabilities (EFT, Card not Present); must be listed on SITA RFB 1183/2022 for all required categories. Stage 3 Mandatory: system must incorporate POS processing capability customized for DHA and integrable with BQMS, ACP, Live capture/Service Manager, e-Home; must have capability to reconcile payments against transactions in DHA systems and bank processing systems.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
37Mandatory requirementConflicting classification
Stage 3 (Mandatory): system must incorporate POS processing capability customized for DHA and integrable with BQMS, ACP, Live capture/Service Manager, e-Home. Must also perform reconciliation of payments against DHA systems and bank processing systems.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Conflicting evidence
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Relevant records disagree; review the cited sources and dates.
38Scored criterion
Category 1 (30 pts): structured approach β experience in financial/transactional systems (5), professional indemnity (5), project plan (5), business continuity plan (5), security/backup/storage plan (5), backup strategy (5).
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
41Delivery obligation
Pricing must be submitted on SBD 3.3 (Pricing Schedule β Professional Services). Bidders must indicate a ceiling price based on total estimated time for all phases, inclusive of all applicable taxes. Prices are fixed for the contract period and must be quoted in South African Rands. Bid validity: 90 days. Fee structure includes: Development of the Solution, Installation, Maintenance and Support, Training, and Disbursements. No bonds, guarantees, or payment terms are specified.
Threshold: 90 days
Why it matters: The source says this applies after appointment and concerns contract delivery.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
43Delivery obligation
Pricing must be submitted on SBD 3.3 (Professional Services). Bidders must provide a ceiling price based on total estimated time for all phases, inclusive of all applicable taxes. The fee structure includes: Development of the Solution, Installation, Maintenance and Support, Training, and Disbursements. Prices are fixed for the contract period and must be quoted in South African Rands. Bid validity: 90 days from closing date.
Threshold: 90 days
Why it matters: The source says this applies after appointment and concerns contract delivery.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
45Scored criterion
Stage 2 (Pre-qualification): comply with four requirements: (1) PASA accreditation as Systems Integrator or Third-Party Payment Provider, (2) Information Officer registered with Information Regulator, (3) proposed solution must have payment integration capabilities (EFT, Card not Present), (4) bidder must be listed on SITA RFB 1183/2022 for all specified ICT categories.
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
51Mandatory requirement
Bids must be submitted online via the National Treasury eTender portal (https://www.etenders.gov.za) by the closing date and time. Hardcopy, faxed, or emailed bids are not accepted. Bidders must ensure their bid status reads "Submitted" before the deadline. Required returnable forms include:
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
73Delivery obligation
Bidders must have their tax matters in order and submit an original tax clearance certificate issued by the South African Revenue Service prior to contract award. The successful bidder must furnish a performance security within 30 days of contract award, in the amount and form specified in the Special Conditions of Contract. The supplier must not have engaged in corrupt, fraudulent, collusive or restrictive practices; the purchaser may terminate the contract and restrict the supplier from doing business with the public sector for up to 10 years for such practices. The supplier must not assign obligations without prior written consent. The contract is subject to the National Industrial Participation (NIP) Programme administered by the Department of Trade and Industry.
Threshold: 30 days
Why it matters: The source says this applies after appointment and concerns contract delivery.
No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
75Scored criterion
Category 3 β Relevant experience (25 pts): years supplying revenue administration solution for collection/reconciliation/reporting to BAS in public sector: <3 = 0, 3 = 15, 4 = 20, 5+ = 25. Must submit reference letters signed, dated, on company letterhead.
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
76Scored criterion
Category 4 β Service delivery reach in 9 provinces (20 pts): call centre support facility (10), annual development/enhancement hours (5), experienced personnel with CVs (5).
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
77Scored criterion
Stage 5 β Price and Specific Goals: 90/10 split (90 price, 10 specific goals) using PPPFA regulations. Specific goals: women ownership (4 pts for 100%, 3 for β₯51%, 1 for >0%), black ownership (3 pts for 100%, 2 for β₯51%, 1 for >0%).
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
78Mandatory requirement
Bidders must demonstrate relevant experience in supplying, hosting, maintenance, and support of revenue administration solutions for collection, reconciliation, and reporting of cash, card, and EFT transactions into a core system of record (BAS) in a public sector environment. Points are awarded based on years of experience: less than 3 = 0, 3 = 15, 4 = 20, 5+ = 25. Reference letters must be signed, dated, on company letterhead, and indicate acceptable performance. Additionally, personnel assigned must have at least 5 years' experience in applicable programming technology (5 points).
Threshold: at least 5 years' experience in applicable programming technology (5
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Conflicting evidence
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
Relevant records disagree; review the cited sources and dates.
81Scored criterion
Stage 1B (Initial screening): bidder must be registered on CSD, tax compliant, not restricted, not a government employee, and have completed SBD 1 and SBD 4. Must also be accredited on SITA RFB 1183 for the required categories.
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
83Scored criterion
Category 3 (25 pts): relevant experience in supplying revenue administration solution for public sector β points based on years: less than 3 = 0, 3 = 15, 4 = 20, 5+ = 25. Must submit reference letters on company letterhead, signed and dated.
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
84Scored criterion
Category 4 (20 pts): service delivery reach in 9 provinces β call centre support (10), annual development/enhancement hours (5), experienced personnel with CVs (5).
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
85Mandatory requirement
Link for Non-Compulsory Briefing Session
https://teams.microsoft.com/meet/322459427685894?p=0hYY1N1H7o2CBmgg0L
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: Eligibility criteria Β· eligibility
Known supplier evidence
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
86Mandatory requirement
A non-compulsory virtual (Microsoft Teams) briefing session will be held on Friday, 04 September 2026 from 10:00 to 11:00. Link: https://teams.microsoft.com/meet/322459427685894?p=0hYY1N1H7o2CBmgg0L.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
88Delivery obligation
This tender seeks a service provider to supply, host, maintain, and support a Revenue Administration System for the Department of Home Affairs (RSA only). The system must enable the collection, recording, and reporting of revenue due from Civic Affairs (enabling documents such as travel documents, identity cards, SMART Cards, birth/marriage/death certificates) across 275 offices and 230 mobile units in nine provinces, as well as the e-Home platform. The system must integrate with the Basic Accounting System (BAS) for revenue reporting and comply with PFMA, Treasury Regulations, and departmental revenue policy. The contract period is 60 months.
Threshold: 60 months
Why it matters: The source says this applies after appointment and concerns contract delivery.
Tenders-SA records other appointments with overlapping scope terms for INTERNET FILING.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
89Mandatory requirement
Contract duration: 60 months from date of appointment. The service provider must not recruit DHA employees during bid preparation or contract execution. The Department owns all information, documents, and reports compiled. Copyright vests with DHA. Confidentiality obligations apply. The General Conditions of Contract (GCC) apply. The Department may terminate the contract with 7 days' written notice for non-compliance and claim damages. The contract may be terminated by either party; the provider will be paid for work completed up to a maximum of the total fee for the phase. Assignment or transfer of rights requires prior written consent.
Threshold: maximum of the total fee for the phase
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
95Scored criterion
Stage 5 (Price and Specific Goals): 90/10 split (90 price, 10 specific goals) because estimated value exceeds R50 million. Price points calculated per PPPFA regulations. Specific goals: women ownership (4 pts for 100%, 3 for β₯51%, 1 for >0%), black ownership (3 pts for 100%, 2 for β₯51%, 1 for >0%). Evidence: CIPC registration, sworn affidavit or B-BBEE certificate.
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
The linked award records INTERNET FILING as appointed for this tender. Recorded contract value: 447026888 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
APPOINTMENT OF A SERVICE PROVIDER WITH A CIDB GRADING OF 2ME OR HIGHER FOR THE SUPPLY AND INSTALLATION OF NEW SPLIT AIR CONDITIONING UNITS, RETROFITTING OF A NEW HIDEAWAY HVAC UNIT INTO THE EXISTING DUCTING SYSTEM, AND RELOCATION OF DUCTING AND DIFFUSERS TO IMPROVE AIRFLOW IN AN OPEN-PLAN OFFICE AT THE NATIONAL RESEARCH FOUNDATION PREMISES, PRETORIA (BRUMMERIANRF/ CORP EM RFQ 90/2025-26