5-Year lease: digital signage hardware, connectivity & content management for ESKOM rotek industries

Submit pricing via Annexure Z - Pricing Schedule. Returnable documents not specified in this annexure; refer to the full tender document for submission formats, requirements, and disqualification risks.

Provide digital display and signage services for ESKOM ROTEK Industries. Contract duration: five (5) years. Scope details are referenced in the attached Detailed Scope of Work document. Quantity and unit of measure are specified in the pricing schedule.

Submit pricing via Annexure Z - Pricing Schedule. Include VAT and grand total calculations. Ensure pricing aligns with the requested quantity and unit of measure. Contract term is five years.

OHS review date: 13 August 2025.

SHE Officer: Sakhile Mvundla. Development Team: Diane Maunatlala.

Submit the following OHS-related documents with your tender: 1. Signed Annexure B (acknowledgement of Eskom’s OHS legal and other requirements). 2. Baseline OHS Risk Assessment (BRA) covering identification, assessment, and management of OHS risks for the scope, including the methodology used. 3. Valid Letter of Good Standing (COIDA or equivalent). 4. OHS policy signed by the CEO, compliant with OHS Act Section 7.

Scope: Provide a Digital Signage & Display Solution for Eskom Rotek Industries SOC Limited. Contract duration: 5 years. Work classification: Low risk.

Mandatory compliance with the Occupational Health and Safety (OHS) Act, Section 7 for the OHS policy. Valid Letter of Good Standing (COIDA or equivalent) is required.

Document preparation date: 22-08-2025. Revision date: 29 August 2025. No tender briefing, site visit, or clarification deadlines are specified.

Phone: +27 11 629 4000. Address: Lower Germiston Road, Rosherville, Johannesburg, PO Box 40698, Cleveland, 2022, South Africa. Website: www.rotekindustries.co.za.

Hardware: Indoor screens (≥43", typically 55") with 1080p resolution, ≥500 nits brightness, optional built-in speakers (≥10W). Outdoor screens (≥55") with ≥2500 nits brightness, IP65+ weatherproofing, -20°C to 50°C operating range. Media players: Built-in (preferred) or separate, with 4K playback, ≥4GB RAM, ≥32GB storage, 4G LTE (fallback 3G) or VSAT connectivity. Power: 100-240V AC, surge protection, UPS for outdoor (≥1-hour uptime). All hardware leased for 5 years. Connectivity: Standalone (VSAT preferred, 4G fallback), ≥10 Mbps upload/download, redundant links. Maintenance: Monthly preventive maintenance, 24/7 support (≤2-hour response for critical issues), SLA ≥98% uptime for hardware, ≥99.9% for CMS. Training: 2 IT staff (hardware/connectivity troubleshooting) and 2 Communications staff (CMS/content management). Content: Corporate branding, third-party feeds (weather, traffic, news, sports), licensed visuals, emergency override system. CMS: Supports images (JPEG/PNG), videos (MP4/AVI), RSS, HTML5, role-based access, encryption, two-factor authentication, real-time analytics. Safety: Supplier responsible for safety file compliance and site planning (power, structural support, civils, etc.).

Pricing: Single monthly invoice covering all costs. Includes: Lease of screens, media players, mounts, and hardware. Installation costs. Monthly maintenance and support fee. Training costs for 4 staff. Content-creation retainer (max 20 hours/month, billed per actual hours used). CMS licensing/subscription and third-party feed subscriptions. No additional costs outside the quoted price are permitted.

• Reply period for offers: 1 week from the date the tender documents are issued (Clause 13.3).
• Contractor must contact the Employer’s agent within two weeks of receiving the signed agreement to deliver securities, bonds, guarantees, and proof of insurance.

• Employer: Eskom Rotek Industries SOC Ltd
• Address: Roshland Office Park, Lower Germiston Road, Rosherville, 2022
• Phone: 011 803 3008
• Fax: 086 539 1902
• Website: www.ecs.co.za (for additional contract support)
• No email or specific contact name is provided in the document.

• Submit the signed Form of Offer & Acceptance included in the tender documents. Include a Schedule of Deviations (if applicable).
• The reply period for offers is 1 week from the date the tender documents are issued (Clause 13.3).
• After acceptance, contact the Employer’s agent (Tel: 011 803 3008) within two weeks to arrange delivery of securities, bonds, guarantees, proof of insurance, and other required documentation.
• Failure to provide required securities or sign the acceptance within the validity period constitutes repudiation and may lead to disqualification.
• Submission address: Use the Employer’s address provided in the contract data (Roshland Office Park, Lower Germiston Road, Rosherville, 2022).

• Scope: Provision of Professional IT services for Digital signage and Display Solutions for a period of five (5) years.
• Service Information: Detailed in Part 3 (Scope of Work) and associated drawings.
• Service Levels: Contractor must meet the defined service level table/matrix (X17.1). Low service damages apply.
• Task Orders: Contractor must submit a Task Order programme to the Service Manager within 7 days of receiving a Task Order (X19.5).
• Liability: Contractor’s liability for indirect or consequential loss is limited to R0.00 (X18.1). Liability for loss/damage to Employer’s property is limited to the amount of deductibles in the Employer’s insurance policy (X18.2).
• Assignment: Contractor may not cede, delegate, or assign rights/obligations without written consent (Z1).
• Joint Ventures: If applicable, notify the Service Manager of the key authorized person within two weeks of the Contract Date (Z2.2). Changes to JV composition require written consent (Z2.3).
• B-BBEE: Changes in B-BBEE status must be reported within 7 days, with updated verification certificates submitted within 30 days (Z3.1-Z3.2). A decrease in B-BBEE status may lead to renegotiation or termination (Z3.3-Z3.4).
• Ethics: Prohibited actions (e.g., coercive, collusive, corrupt, fraudulent, or obstructive actions) may result in termination (Z4).
• Confidentiality: Contractor must not disclose confidential information without written consent (Z5). Images of the Affected Property require prior written approval (Z5.4).
• Health & Safety: Contractor must comply with the Construction Regulations 2014 and all applicable health, safety, and environmental laws (Z7).
• Insurance: Contractor must provide cover for deductibles in the Employer’s insurance policies (Clause 83.1). Minimum indemnity for employee injury/death: R500,000 (Clause 83.1).

• Currency: South African Rand (ZAR).
• Pricing: Option A (Priced contract with price list). Prices are derived from a Price List of items, which may be lump sums or quantities multiplied by rates (Clause 11.2(17)-(19)).
• Assessment Interval: Monthly, starting from the 1st day of each successive month (Clause 50.1).
• Payment Period: 4 weeks after receipt of a valid tax invoice (Clause 51.2).
• Invoicing: Contractor must submit a tax invoice within one week of receiving a payment certificate from the Service Manager. Invoice must include:

• Contractor’s and Service Manager’s names and addresses
• Contract number and title
• Contractor’s VAT registration number
• Employer’s VAT number: 4330196330
• Description of services per Price List item
• Total amount (excl. VAT), VAT amount, and total incl. VAT

• Interest Rate: Publicly quoted prime rate (Standard Bank of South Africa) for ZAR amounts; LIBOR for other currencies (Clause 51.4).
• Bonds/Guarantees: Must be delivered within two weeks of receiving the signed agreement. Specific amounts are not stated; refer to Employer’s insurance policies (Clause 83.1).
• Price Adjustment: CPI adjustment (STATSSA Headline) applied annually on the contract anniversary date (Option X1).
• Limitation of Liability: Contractor’s total liability (excluding specific excluded matters) is limited to the total of the Prices (X18.4).

• B-BBEE: Contractor must notify the Employer of any change in B-BBEE status within 7 days and submit an updated verification certificate within 30 days (Z3.1-Z3.2). A decrease in B-BBEE status may result in contract renegotiation or termination (Z3.3-Z3.4). Failure to notify may lead to termination (Z3.4).
• Joint Ventures/Consortia: Must notify the Service Manager of the key authorized person within two weeks of the Contract Date (Z2.2). Changes to the composition require written consent (Z2.3). Joint and several liability applies (Z2.1).
• Ethics: Contractor must not engage in prohibited actions (e.g., coercion, collusion, corruption, fraud, obstruction) during procurement or execution (Z4.2). Termination may result if such actions occur (Z4.3).
• Confidentiality: Contractor must maintain confidentiality of all information related to the contract (Z5.1-Z5.3). Images of the Affected Property require prior written consent (Z5.4).
• Health & Safety: Compliance with Construction Regulations 2014 and all applicable health, safety, and environmental laws is mandatory (Z7).
• Insurance: Contractor must provide cover for deductibles in the Employer’s insurance policies (Clause 83.1). Minimum indemnity for employee injury/death: R500,000 (Clause 83.1).
• CIDB Registration: Tenderer’s CIDB registration number must be provided in the Form of Offer & Acceptance.
• VAT Compliance: Contractor must comply with the Value Added Tax Act and include the Employer’s VAT number (4330196330) on all invoices (Z8.3).

Eskom Quality Representative: Susan Pretorius (Quality Officer). Form requires her signature and date (12/08/2025).

Submit the completed and signed Form A (Quality Requirements) to acknowledge acceptance of Eskom Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 Standard. Only one category may be selected (Category 4 is marked as applicable in this document).

Evaluation will assess: Pre-contract award quality requirements (Category 4 selected). Post-contract award phases include Contract Execution, Supplier Quality Performance Monitoring, Quality Audits Related Conditions, Eskom Rights of Access, Rights to Information, Preservation, and Management of Nonconformities. ISO 9001 compliance is required across clauses: Context of the Organisation, Leadership, Planning, Support, Operation, Performance Evaluations, and Improvement.

Applicable category: Category 4 (as per clause 3.5-105658000). Main Supplier and Sub-supplier Capability and Capacity Assessment may be required. Post-contract phases include Contract Execution and Supplier Quality Performance Monitoring. Special processes and quality audits are applicable as per clause 3.8-105658000.

Mandatory compliance with Eskom Supplier Quality Requirements (specification 240-105658000) and ISO 9001 Standard. Tenderer must complete and sign Form A to confirm acceptance.

Closing date and time: 05 June 2026 10h00. Non‑compulsory clarification meeting: 22 May 2026 11h00 via Microsoft Teams (link provided). Clarification queries must be submitted at least 10 working days before the closing deadline. No compulsory site visit mentioned.

Eskom Representative: T. Gama – Tel: 011‑621‑3082 – Email: [email protected]. Fraud/Corruption line: 0800 11 2722 or [email protected].

Submit electronically via the Eskom e‑tendering site; all documents must be PDF, max 500 MB per file and total upload not to exceed 4 GB; upload into the folders Technical, Commercial, Financial and Other; no zip/condensed files or hard copies accepted; mark submission status as “complete”; only the latest uploaded version will be considered if resubmitted; deadline is 05 June 2026 at 10h00 – late submissions will be rejected.

Pricing scored out of 80 points (inclusive of VAT, corrected arithmetic errors, no contingencies, unconditional discounts counted, conditional discounts ignored); Specific Goals scored out of 20 points per PPPFA 2022 regulations – evidence required else 0 points; total score = price (80) + specific goals (20) using the 80/20 weighting; functionality requirement must reach at least 80 % – otherwise disqualified; tenders ranked by combined score; objective criteria may allow award to a lower‑scoring bidder if justified.

Scope of Work detailed in Annexure V; quality requirements Annexure W; SHE requirements Annexure X; contract governed by NEC/TSC3 (Annexure Y); pricing schedule Annexure Z; mandatory annexures A‑J (authorisation, acknowledgement, particulars, integrity declaration, CPA local/foreign, local content declarations, invitation to bid, preference points claim, bidders disclosure, tax questionnaire); functionality criteria apply with an 80 % minimum threshold; deliver digital display and signage solution for Eskom Rotek Industries for five years.

Payment terms: contracts < R50 million (incl. VAT) paid within 30 days of undisputed invoice; contracts > R50 million paid within 60 days; price to be submitted in PDF, inclusive of VAT, corrected for errors, without contingencies; tender validity 180 days from closing date; unconditional discounts considered in evaluation; conditional discounts not considered for scoring.

Proof of CSD registration required; OHS compliance (Annexure X); quality compliance (Annexure W); two years audited financial statements; B‑BBEE certificate or sworn affidavit; local content declarations (Annexures G1‑G4) if applicable; CIDB requirements not applicable; no zip files or hard copies; all mandatory returnable documents must be submitted as listed.

Physical Address: Lower Germiston Road, Rosherville, Johannesburg. Postal Address: PO Box 40698, Cleveland, 2022, South Africa. Contact: Gill Smith (Middle Manager Service Delivery). Tel: +27 11 xxx xxxx. Website: www.rotekindustries.co.za.

Evaluation process: 1. Mandatory Compliance Check: Tenderers must submit valid SACIA or AVIXA certificates. Missing or invalid documents result in disqualification. 2. Technical Scoring: Only compliant tenderers are scored (1-5 scale) across six weighted categories. Minimum 80% overall score required to qualify. Weighting: Technical Capability (20%), CMS Capabilities (20%), Implementation Plan & Design (10%), Maintenance and Support (10%), Experience and Track Record (20%), Designer Capabilities (20%). Scoring details: Categories include sub-criteria (e.g., connectivity, hardware, security, CMS features, project plan clarity, response times). Each sub-criterion has defined benchmarks for scores 1 (Inadequate) to 5 (Excellent).

Scope: Digital signage solution for a 5-year period. Key requirements: - Connectivity: Must support modern solutions (4G LTE, 5G) with redundancy and high bandwidth. - Hardware: Enterprise-grade displays with built-in media players. - Security: End-to-end encryption, multi-factor authentication, firewalls, and comprehensive remote management tools (e.g., real-time monitoring, automated alerts). - CMS: Must offer advanced content customization, role-based permissions, full design access for customers/suppliers, and compatibility with multiple OEM screen manufacturers (e.g., Samsung, LG) without proprietary restrictions. - Implementation: Requires a comprehensive project plan with detailed timelines, milestones, resource allocation, innovative design, and thorough site planning. - Maintenance & Support: Guaranteed response times (≤ 2 hours for critical issues), proactive maintenance program, 24/7 dedicated support team, and multiple contact methods.

Mandatory for eligibility: Submit ONE of the following valid certificates at time of submission: 1. Southern African Communications Industries Association (SACIA) certificate. 2. Audiovisual and Integrated Experience Association (AVIXA) certificate. Disqualification: Failure to provide a valid certificate for either SACIA or AVIXA results in immediate exclusion from further evaluation.

ESKOM Representative: PS Pretorius. No additional contact details (email, phone, or address) are provided in the document.

Submit all required returnable documents as listed in the annexure. Mandatory items include: - Quality Method Statement (use Method Statement Template Ref 240-126469599). - Approved Quality Policy. - Approved Quality Objectives. - Completed and signed Form A (Section E). All documents must accompany the tender submission. Failure to include any of these may result in disqualification.

Evaluation is based on quality management criteria with the following scoring: - Section A (Quality Management System Requirements): Evidence of a documented QMS compliant with ISO 9001 (not necessarily certified). Score option: 2 or 3. - Section B (Evidence of QMS in operation): Documented roles, responsibilities, organization chart, responsibility matrix, and criteria for evaluation, selection, monitoring, and re-evaluation of external providers (Clause 8.4 ISO 9001:2015). Score: 2. - Section E (User-defined additional requirements): Completed and signed Form A. Score: 1. Total score determines compliance.

The solution must include a Quality Management System (QMS) that complies with ISO 9001 (certification not required). Key deliverables: - Documented QMS methodology aligned to the project scope. - Quality Policy and Objectives approved by top management. - Organization chart and responsibility matrix, explicitly including the quality management function/role (Clause 5.3 ISO 9001:2015). - Documented procedures for control of externally provided processes, products, and services, including criteria for evaluation, selection, performance monitoring, and re-evaluation of external providers (Clause 8.4 ISO 9001:2015).

No additional compliance requirements (e.g., CSD, tax clearance, B-BBEE, CIDB, CIPC, professional registrations, or local content) are specified. Only the quality management documentation outlined in the technical specifications is mandatory.

Compilation dates: 22-08-2025 and 29 August 2025. Next review date: Not Applicable.

Eskom Rotek Industries, Lower Germiston Road, Rosherville, Johannesburg. Tel: +27 11 629 4000. Website: www.rotekindustries.co.za. PO Box 40698, Cleveland, 2022, South Africa.

Submit a detailed project plan with your proposal, including: - Timeline with key milestones (site assessments, installation, testing). - Resource allocation (personnel, equipment). - Major deliverables for each phase. Conduct site planning and surveys for each installation location to assess: - Power sockets, DB locations, load availability. - Structural support, civils, trunking, sleeves. - Safety needs and travel requirements.

5-year lease of digital signage hardware and content management services. Hardware: - 54 indoor screens (min 43-55 inches, 1080p, ≥500 nits, optional built-in speakers ≥10W). - 5 outdoor screens (min 55-65 inches, IP65+, ≥2500 nits, -20°C to 50°C, UPS ≥1-hour). - Media players: Built-in (preferred) or separate (min 4GB RAM, 32GB storage, 4K playback). - Mounting: Wall mounts (indoor), weather-resistant pole/wall mounts (outdoor). Connectivity: - Standalone VSAT (preferred) or 4G LTE (fallback to 3G), ≥10 Mbps, redundant. CMS: - Remote scheduling, multi-user access, role-based permissions. - Supports JPEG, PNG, MP4, AVI, RSS, HTML5, text. - Encrypted data, two-factor authentication. Support: - 24/7 technical support, ≤2-hour response, 98% hardware uptime, 99.9% CMS uptime. Training: - Two IT staff (hardware, connectivity, maintenance). - Two Communications staff (CMS administration, content management). Content: - Corporate material (ERI branding) and third-party feeds (weather, traffic, news). - 20-hour/month retainer for content creation (pay-per-use).

Monthly all-inclusive billing covering: - Lease costs for all assets (depreciated over 5 years). - Installation and setup costs. - Monthly maintenance and support fees. - Training costs. - Monthly retainer for up to 20 hours of content creation. - CMS licensing, third-party feed subscriptions, permits. No additional costs outside the quoted scope are permitted.

Suppliers must provide a safety file at their own cost, including: - Compliance with all applicable safety regulations. - Required safety documentation and certifications. All third-party content (images, text, feeds) must have valid licenses/copyrights; ERI is not liable for infringements.