Marketing professional services for ntcsa: five-year as-and-when-required contracts with environmental compliance

Submit proposals including: company profile and credentials, valid B-BBEE certificate and compliance documents, detailed methodology and work plan, team composition and CVs, and pricing schedule. Format requirements: one hard (paper) copy, one soft copy in Adobe PDF, and one Microsoft format copy on a uniquely identified compact disk. Follow NTCSA’s document identification, revision, and approval standards as outlined in Section 7.

Evaluation is two-stage: 1) Functionality (technical threshold): Suppliers must meet minimum technical requirements for the scope of services. 2) Preferential points: PPPFA 80/20 or 90/10 system applied to compliant bids. Mandatory: Valid B-BBEE certificate (Level 1 or 2 preferred), legal registration and compliance documents, proven track record in large-scale marketing campaigns, ability to meet technical thresholds. Preferential: Experience with Eskom/NTCSA or similar organizations, expertise in energy/utility sector, ability to integrate with NTCSA divisions, strong references/case studies. Exclusions: Invalid/no B-BBEE certification, missing required documents, non-compliance with formatting or retention policies.

Scope covers five categories of professional marketing services for NTCSA, each with distinct responsibilities: A) Creative, Design & TTL Services: Brand shaping, campaign management, BTL collateral (e.g., certificates, booklets, branding items), events, sponsorships, heritage recording, logo/corporate identity design. B) PR & Reputational Management: Strategic communications, stakeholder/media relations, content creation (press releases, speeches, social media), brand monitoring, event management, internal comms, digital/social media commentary, crisis management. C) Digital/Social Media Management: Strategy development, content creation (graphics, videos, copy), social media management, paid media (Meta/Google/LinkedIn Ads), analytics/reporting, influencer management, SEO, optional website support. D) Media Buying: Strategy/planning, media research, rate negotiation, campaign execution/trafficking, monitoring/optimization, reporting, financial management, compliance/brand safety, media owner relationships. E) Media Sentiment & Analytics: Real-time monitoring (news, social media, broadcast), content tagging/coding, insights/analytics (share of voice, sentiment trends), client service, technology development (dashboards, databases), QA, editorial writing, data governance/POPIA compliance. All services must support NTCSA’s strategic objectives and departments (Strategic Brand & Marketing, Internal/External Comms, Stakeholder Relations, Human Capital, International Trade Office).

B-BBEE: Minimum Level 1 or 2 certification required, with preference for Level 1. Agencies must demonstrate a strong track record in managing large campaigns. POPIA compliance mandatory for media monitoring, data collection, and handling. All deliverables must adhere to NTCSA’s document formatting (unique IDs, revision identifiers, approval signatures), retention (legible, identifiable, retrievable for service lifetime), and submission standards (hard copy + PDF + Microsoft format on labeled disk).

Submit the completed Annexure B Acknowledgement Form for OHS legal and other requirements as part of the tender. The form must include: Contractor's name; Signature of an authorised person (CEO/Director/Managing Director); Date; Witness signatures. Non-compliance with OHS requirements may result in penalties.

Eligibility depends on full OHS compliance. Key criteria: Proof of COIDA registration and a valid Letter of Good Standing; A signed OHS policy compliant with OHS Act Section 7; Financial capacity to cover all OHS measures in the bid; Commitment to register employees on a medical surveillance programme.

The bid must include detailed and itemised costing for all Occupational Health and Safety measures, aligned with the overall contracted scope, in the Bill of Quantity (BoQ).

The bid must explicitly cover the cost of all OHS measures. Costs must be detailed and itemised in the Bill of Quantity (BoQ) based on the project scope.

Mandatory OHS compliance requirements: Comply with the Occupational Health and Safety Act, Compensation for Occupational Diseases and Illnesses Act, and Eskom-specific procedures (SHEQ Policy 32-727, Risk Assessment Procedure 32-520, Life Saving Rules, Incident Management Procedure 32-95, Right of Refusal Procedure, Vehicle and Driver Safety Procedure, Substance Abuse Policy 32-37, Emergency Planning Standard 32-123). Submit: Proof of COIDA registration and valid Letter of Good Standing; OHS Policy signed by CEO; Valid, risk-based medical fitness certificates for employees (Annexure 3); Training certificates for all resources (issued by SETA/SAQA-registered providers, including attendee details, course name, unit standard, dates, SAQA number, and supplier details). Prepare: Baseline Risk Assessment (aligned with Eskom 32-520); Emergency preparedness plan and drills (aligned with Standard 32-123). Report all incidents per Eskom procedure 32-95. Obey Eskom/NTCSA Life Saving Rules on premises. Sign a Section 37(2) agreement (OHS Act) before starting work. Conduct own employee/visitor/supplier inductions. Eskom may perform unannounced OHS audits. Penalties apply for non-compliance.

General: Must be a registered supplier (likely with Eskom/NTCSA). Must demonstrate capability to deliver marketing professional services in the specified categories. Must comply with South African regulatory and procurement requirements. Must prove financial and technical capacity for a 5-year contract. Technical: Must show demonstrated experience in similar projects. Must have qualified personnel as per competency requirements. Must have access to required infrastructure and tools.

Scope of Work: Outline the scope as detailed in the Works Information of the NEC document/RFQ. Include the relevant document reference number if available. Objectives: List 2-3 SMART objectives related to the scope of work outputs. Customer Focus: Describe how customer needs are identified and communicated to affected personnel. Competency: Provide details of skills, competencies, training, and authority required to deliver the scope of work. Infrastructure: List all PPE required for executing the scope of work. List all tools, equipment, and infrastructure (including testing/measurements) required to deliver the scope of work. Leadership: Explain how the organization’s mission, vision, strategy, policies, and processes are communicated. Include shared values. Risk Management: List all risks associated with delivering the scope of work and detail actions to minimize and mitigate these risks. Process Improvement: Explain how the organization identifies gaps for improvement in business processes to meet or exceed customer/regulatory requirements. Data and Analysis: Specify what data will be collected from this contract and what analysis will be carried out to assist with future decision-making. Relationship Management: Identify other stakeholders affected by the product/service. Assess how they are affected (low, medium, high) and describe actions taken to address their needs. Outsourcing: If applicable, explain how suppliers are identified, selected, evaluated, and their performance monitored.

General: Applicants must be registered vendors with Eskom (Vendor Number required). Applicants must demonstrate capability to comply with Eskom’s environmental and contractual requirements. Documentation: Signed Environmental Management Declaration form must be submitted as part of the tender.

Scope of Work: Marketing professional services across five categories for NTCSA on an as-and-when-required basis over five years. Environmental Management Requirements: Adhere to the project Environmental Management Plan/Programme or Environmental Authorisation. Comply with Environmental Requirements for Organizations (reference: 240-18100134). Comply with all applicable environmental legal and other requirements. Follow Eskom’s environmental standards, policies, and procedures where applicable. Comply with Eskom’s environmental transgressions fine system. Inform all staff of their role in managing environmental impacts on site. Report incidents within 24 hours of occurrence. Implement environmental best practices on site during the contract. Address all non-conformances issued promptly. Required Documentation/Registers (to be kept on site and submitted to Eskom Project Manager on project completion): Copy of the approved project-specific Environmental File. Incident/complaint register. Herbicide and pesticide register. Hazardous substance (including solvents) registers.

• Buyer: Proscoviour Ratsethana
• Department: NTCSA (National Transmission Company South Africa (Pty) Ltd)
• Compiled by: Hlekani Motjiyeng, Officer SDL&I (Date: 13 May 2026)

Scoring: Maximum 10/20 points for B-BBEE specific goals (90/10 or 80/20 system), added to price score. Contract awarded to highest total points.

B-BBEE Points (90/10 system): Level 1 = 10, Level 2 = 9, Level 3 = 6, Level 4 = 5, Level 5 = 4, Level 6 = 3, Level 7 = 2, Level 8 = 1, Non-compliant = 0.

B-BBEE Points (80/20 system): Level 1 = 20, Level 2 = 18, Level 3 = 14, Level 4 = 12, Level 5 = 8, Level 6 = 6, Level 7 = 4, Level 8 = 2, Non-compliant = 0.

Documentation for preference points: Valid B-BBEE certificate (SANAS-accredited) or sworn affidavit/CIPS affidavit; Proof of ownership/shareholding (CIPC preferred); Certified ID copies of shareholders; Proof of Disability (if applicable).

Failure to provide documentation: Not disqualified, but scores 0 for specific goals and only price points (out of 90/80) count.

Objective criteria: Not mandatory but a condition for award. Failure to meet may lead to second-ranked tenderer being awarded. Includes: Designated sectors (local content thresholds), CIDB skills development (0.25% CSDG if applicable), mandatory subcontracting (30% to designated groups).

• Duration: 5 years (as-and-when-required basis).
• Scope: Marketing professional services across five categories for NTCSA.
• Local Content: 100% target for local procurement. If designated sector, SBD 6.2 and Annex C (Local Content Declaration) are mandatory returnables.
• Subcontracting: Mandatory 30% of contract value to designated groups (EMEs/QSEs ≥51% black-owned, black youth, black women, black people with disabilities, black people in rural/underdeveloped areas/townships, cooperatives ≥51% black-owned, black military veterans).
• Subcontracting returnables: Proof of subcontract agreement(s); CSD report of subcontractors; Subcontractor B-BBEE certificate/sworn affidavit.
• Subcontracting limit: Cannot subcontract >25% to entities with lower B-BBEE status unless to a capable EME.
• NTCSA target: 30% subcontracting to EME/QSE Level 1/2.

• Retention: 2.5% of every invoice (excluding VAT) retained as security for SDL&I obligations. Released only upon: Submission of SDL&I progress reports; Fulfilment of all SDL&I obligations; Approved compliance report by SDL&I Department.
• Skills development cost: Tenderer bears full cost; no financial contribution from Eskom.
• Pricing: Separate local and imported components in Price Schedule if applicable.

• B-BBEE: Valid certificate (SANAS-accredited) or sworn affidavit (for EMEs/QSEs) is a condition for award.

• EME (≤R10M revenue): Sworn affidavit acceptable.
• QSE (≤R50M revenue): Sworn affidavit if ≥51% black-owned; otherwise, full QSE scorecard compliance required.
• Large enterprise (>R50M revenue): Valid B-BBEE certificate mandatory.

• B-BBEE Improvement Plan: Submit within 30 days of contract signing.

• Level 1: Must maintain status.
• Levels 2-3: Must improve/maintain.
• Level 4: Must achieve Level 3 by end of first year, then improve annually.
• Levels 5-8/Non-compliant: Must achieve Level 4 by end of first year, then improve by one level annually.

• Local Content: SBD 6.2 and Annex C mandatory if designated sector applies.
• CIDB: Compulsory training (0.25% CSDG) mandatory for award if applicable.
• Subcontracting: Mandatory 30% to designated groups as a condition for award.
• Documentation: CIPC proof of ownership/shareholding; Certified ID copies of shareholders; Proof of Disability (if applicable); CSD report of subcontractors (if subcontracting).
• Sworn Affidavit Validity: Must include deponent name/ID, designation, enterprise name/address, black ownership %, revenue, financial year-end, B-BBEE status, empowering supplier status, and be signed/stamped by Commissioner of Oath (not an employee of the enterprise).

Validity period: 1 March 2026 to 28 February 2027. Subject to changes in tax legislation.

Submit completed Pack (signed summary sheet and signed affidavits) to Eskom. Copy Group Tax via email: [email protected]. For clarification, consult your Eskom representative or refer to Eskom’s Corporate Tax Department in Megawatt Park.

Evaluation is based on the contractor's classification as per the Income Tax Act. Key points:

• For Companies/CCs/Trusts: Must employ 3+ full-time, non-connected employees to qualify as Independent Contractor. Must not derive >80% income from a single client or associated institution. Must not have services performed mainly at Eskom premises or under Eskom’s control/supervision unless classified as Dependent Contractor or Personal Service Provider (PSP). Must ensure no connected persons render services to Eskom on their behalf.
• For Individuals: Must provide a service (not people) to Eskom unless classified as a Labour Broker. Must not be a connected person to Eskom. Must comply with residence tests. Must not be subject to Eskom’s control/supervision or perform duties mainly at Eskom premises unless classified as Employee or Dependent Contractor.
• Tax Implications: PSPs and Dependent Contractors will have PAYE withheld. Independent Contractors may avoid PAYE if they meet all exclusion criteria. Non-residents must declare status; taxes may be withheld as per South African law.

Scope: PAYE Questionnaire for Service Contracts to Eskom Group of Companies. Purpose: Classify contractors (Individuals, Companies, CCs, Trusts) as Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor, and determine tax consequences. Applicability: Only for contractors supplying services or labour to Eskom Holdings SOC Ltd and its subsidiaries.

Mandatory requirements:

• Contractor or authorised representative must declare all answers are truthful and accurate.
• Contractor is responsible for completeness and accuracy of information. Pack will not auto-update with legislative changes.
• Must notify Eskom in writing of any changes to provided information. Failure to notify may result in liability for taxes, penalties, and interest imposed on Eskom by SARS.
• Required documents: Signed affidavits and declarations (Appendices 1–9) based on contractor type and classification. Examples: Appendix 1 (3+ non-connected employees), Appendix 2 (no connected persons rendering services), Appendix 3 (services not mainly at Eskom/controlled by Eskom), Appendix 4 (<80% income from one client), Appendix 5 (individual provides service, not people), Appendix 6 (Labour Broker declaration), Appendix 7 (Dependent Contractor/PSP declaration), Appendix 8 (Independent Supplier/Contractor declaration), Appendix 9 (Non-Resident declaration).

This document is an OHS exemption letter only. Submission guidelines, required forms, and deadlines are not specified here. Consult the main tender document for: - How and where to submit bids. - Required returnable documents. - Deadlines and disqualification risks.

Evaluation criteria are not detailed in this document. However, the following applies: - OHS compliance is exempt during tendering but required post-award. - Suppliers must prioritize OHS in their organization. - Legal and compliance requirements (e.g., 37.2 Agreement, Annexure B) will apply post-award.

• Scope: Provision of Professional Marketing Services for NTCSA on an as-and-when-required basis for 5 years. - Nature of work: Exempt from OHS requirements during tendering per clause 3.2.2.7(b) of Eskom Contract and Contractor OHS Management.

• OHS requirements are exempt at the tendering phase. Post-award, the successful supplier must: - Sign the 37.2 Agreement at contract award. - Maintain a valid letter of good standing for the contract duration. - Complete OHS Induction (Baseline Risk Assessment, Workplace Ergonomics, Life Saving Rules) after award and annually. - Sign Annexure B Acknowledgement form to comply with Legal and Eskom Requirements while on Eskom premises.

Eskom Representative: Sithelwa Mdlalo.

Submit the following returnable documents for Category 4 (Quality Requirements):

• Quality Method Statement based on scope (use Method Statement Template-Ref 240-126469599).
• Quality Policy approved by top management.
• Quality Objectives approved by top management.
• Documented information for defined roles, responsibilities, and authorities (include organization chart and responsibility matrix with quality management function/role).
• Documented information for Control of Externally Provided Processes, Products, and Services (include criteria for evaluation, selection, performance monitoring, and re-evaluation of external providers).
• Form A, completed and signed.
• Additional requirements as per the scope of work or specification, if applicable.

Evaluation is based on compliance with ISO 9001:2015 principles (certification not mandatory).

• Section A (Quality Management System Requirements): Submit documented QMS evidence (Method Statement, Quality Policy, Quality Objectives). Maximum score: 3.
• Section B (Evidence of QMS in Operation): Submit documented information for roles/responsibilities and control of externally provided processes. Maximum score: 2.
• Section E (User-Defined Requirements): Submit Form A (completed and signed) and any additional requirements. Maximum score: 2.
• Total possible score: 7.
• Must meet all specified ISO 9001 clauses (e.g., Clause 5.3 and 8.4).

Scope: Provision of Marketing Services for NTCSA on an as-and-when-required basis for five (5) years.

Quality Deliverables: Must comply with ISO 9001:2015 principles, including documented QMS, operational evidence, and adherence to specified clauses (e.g., 5.3 and 8.4).

Returnable Documents: Not specified in the provided text.

Submit the completed and signed Form A (Template Identifier 240-43921804 Rev 3) to acknowledge acceptance of Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard. Select only one applicable category of marketing services. Indicate whether site assessment is applicable.

General: Applicants must be registered and compliant with South African legal and regulatory requirements. Only one category of marketing services may be selected per application. Quality Standards: Must demonstrate compliance with ISO 9001 principles (e.g., customer focus, leadership, process approach, improvement). Must meet Eskom’s specific quality clauses (e.g., pre-contract assessment, post-contract execution). Capacity: Applicants must prove capability and capacity to deliver the selected category of services (main supplier and sub-supplier assessment may apply).

Provide marketing professional services across five categories for the National Transmission Company South Africa (Pty) Ltd (NTCSA) on an as-and-when-required basis. Only one category may be selected per bid. Category 4 is marked as applicable in the provided form. Main supplier and sub-supplier capability and capacity assessment may be required. Post-contract award phases include: Eskom rights of access, rights to information, preservation, quality audits, and management of nonconformities.

Compliance with Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard is mandatory. Tenderer must complete and sign Form A to confirm acceptance.

Closing date: 19 June 2026 at 10:00 SAST. Non-compulsory clarification meeting: 04 June 2026 at 10:00 SAST via Microsoft Teams (Meeting ID: 387 886 991 070 991, Passcode: Ra9gC2Cv, Dial-in: +27 21 834 0825,,993023169#). Tender validity period: 180 days from closing date (may be extended by NTCSA; modifying tender during extension disqualifies it). Clarification queries deadline: 5 working days before closing date (12 June 2026).

NTCSA Representative: Proscoviour Ratsethana, Tel: 011 800 5699, Email: [email protected]. Escalation contact: Ezekiel Thuntsane (Senior Manager Procurement), Tel: 011 800 5593, Email: [email protected]. Submission portal: https://eTendering.eskom.co.za. Do not contact any other NTCSA employees during the tender process.

Submit tenders online only via https://eTendering.eskom.co.za. No hard copies or zipped files accepted. Upload documents in PDF and Excel (max 50MB per file, 900MB total). Organize files under folders: Technical, Commercial, Financial, and Other. Ensure submission status is marked as 'complete'. Latest submission overrides all previous versions. Late submissions are disqualified. Mandatory returnables at closing: Annexure A (Authorisation Form), B (Acknowledgement Form), C (Tenderer’s Particulars), D (Integrity Declaration), E (CPA for Local Goods/Services), H (SBD 1), I (SBD 6.1 Preference Points Claim), J (SBD 4 – Bidders Disclosure), Tax Evaluation Questionnaire, and completed pricing schedule (PDF + Excel). Failure to submit or fully complete disqualifiable returnables results in disqualification. Clarification queries must be submitted in writing to Proscoviour Ratsethana ([email protected]) at least 5 working days before closing (12 June 2026). No telephonic queries will be answered.

Eligibility: Tenderer must not be on international sanctions lists, restricted by National Treasury, or on the Tender Defaulters list. No conflicts of interest (e.g., shared majority shareholders, access to competitor information). Tenderers cannot submit multiple bids (individually or as part of a JV/consortium). Joint ventures/consortiums must explicitly state joint and several liability. Tenders must be signed by authorized persons. Tenderer must not subcontract 100% of the scope. Flagged suppliers (implicated in misconduct per Zondo Report, SIU, or Eskom Supplier Integrity Pact) are ineligible. Evaluation: Basic compliance requires meeting eligibility, submitting a complete tender, and all mandatory returnables. Functionality evaluated per category (Creative Design, PR, Digital Media, Media Buying, Monitoring). Price scored out of 80 or 90 points (inclusive of VAT, corrected for errors, excluding contingencies). Preference points (10 or 20) awarded based on B-BBEE status level (e.g., Level 1: 10-20 points, Level 8: 0 points). 80/20 or 90/10 preference system applies depending on tender value (≤R50M: 80/20; >R50M: 90/10). Non-compliant B-BBEE tenderers score 0 for specific goals but are not disqualified. Mandatory subcontracting of 30% to designated groups (EMEs/QSEs with 51% black ownership, youth, women, disabled, rural, or military veterans) is a condition for contract award. Proof of subcontract agreements and B-BBEE certificates of subcontractors required. Objective criteria (e.g., subcontracting) are not scored but may lead to disqualification if unmet.

Scope: Marketing Professional Services across five categories on an as-and-when-required basis for 5 years. Categories: 1) Creative Design and TTL, 2) PR and Reputational Management, 3) Digital/Social Media Management, 4) Media Buying, 5) Media Sentiment and Analytics. Bidders may tender for any category but must clearly indicate which scope they are bidding for. Each submission must be complete and include all tender returnables. Technical evaluation criteria are specified per category (e.g., Creative Design Agency, PR Agency, Digital Media, Media Buying, Monitoring Agency). Method Statement template (240-126469599) must be completed where applicable. SDL&I requirements include skills development (e.g., on-job training for Copywriters, Marketing Assistants, Creative Designers), local procurement content (100% target), job creation, and B-BBEE improvement plans. For every R3M spend, the supplier must develop a skill. Suppliers are responsible for the full cost of skills development.

Pricing must be inclusive of VAT, corrected for arithmetical errors, and exclude contingencies. Prices are evaluated based on Net Present Value, adjusted for acceptable variations. Unconditional discounts are considered for evaluation; conditional discounts are applied only at payment. Pricing schedule must be completed in full (submission in PDF and Excel). Failure to complete pricing schedules results in disqualification. Payment terms: 30 days for contracts ≤R50M (incl. VAT), 60 days for contracts >R50M (incl. VAT). NTCSA reserves the right to negotiate with preferred bidders if prices are not market-related. Retention of 2.5% of invoice value applies for failure to meet SDL&I obligations.

Mandatory: Valid B-BBEE certificate (SANAS-accredited) or sworn affidavit (for EMEs ≤R10M or QSEs ≤R50M with ≥51% black ownership). Proof of ownership/shareholding (CIPC), certified ID copies of shareholders, and proof of disability (if applicable) required for preference points. Tax Clearance Certificate (or SARS PIN verification) required. CSD Registration (CSD number/report) is mandatory. Employment Equity compliance (proof of submission of EE report) for designated employers. CIDB grading (if applicable). Mandatory subcontracting: 30% of contract value to EME/QSEs owned by black people, youth, women, people with disabilities, rural/underdeveloped areas, cooperatives, or military veterans. Proof of subcontract agreements, CSD reports, and B-BBEE certificates of subcontractors required. SBD 1 (for all tenderers), SBD 6.1 (Preference Points Claim), SBD 4 (Bidders Disclosure), and Integrity Pact Declaration (Annexure D) are mandatory. Local content: 100% target for local procurement; SBD 6.2 and Annexures G2-G4 required if designated materials are included. SDL&I obligations (skills development, job creation, local procurement) are contractual but not scored; 2.5% retention applies for non-compliance.