Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Issuing Organization
Government Pensions Administration Agency (GPAA)Location
Gauteng
Closing Date
06 Jul 2026
Documents available on tender detail page
Tender Type
SITA contract
Delivery Location
34 Hamilton Street - Arcadia - Pretoria - 0002
Organization Type
GOVERNMENT
Published
15 Jun 2026
OCDS Reference
ocds-9t57fa-159193
This tender invites proposals for the maintenance and support of the government pensions administration agency’s (gpaa) legacy benefit administration application (civpen) and related systems, including pekwa, tax directive, and interfaces with external parties like SARS and bankserv. The contract aims to ensure uninterrupted service delivery during the transition to a modernised pension administration solution, with a focus on 24/7 operational support, legislative compliance, and system integration.
AI Document Analysis Stages
Description
Source: GPAA 04_2026 RFP Document.pdfNO physical submissions will be accepted
SITA contract
34 Hamilton Street - Arcadia - Pretoria - 0002
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
GPAA 04_2026 Pricing Schedule SBD 3.3.xlsx
The Government Pensions Administration Agency (GPAA) in Gauteng is seeking bids for the maintenance and related support services of the Benefits Administration Application (CIVPEN). The contract spans an initial 3-year mandatory period with an optional 2-year extension, totaling 5 years. Bidders must submit firm prices in ZAR (including all taxes) for roles such as Team Lead and Team Members, with pricing required for each year. The bid must be valid for 120 days post-closing date (06 July 2026, 11:00 UTC).
Date & Time
Monday, 06 July 2026 - 11:00
Venue
https://teams.microsoft.com/meet/373644946443061?p=Z0mBSsIhJR1HiQuID4 Meeting ID: 373 644 946 443 0
15 Jun
2026
Tender Published
Tender was published
06 Jul
2026
Closing Date
Tender closing date
Median Estimate
R 770 615
Range
Based on 25 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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Provide maintenance and related support services for the Government Pensions Administration Agency (GPAA) Benefit Administration Application (CIVPEN) and ancillary systems. This includes ensuring system stability, availability, and continuity of operations for legacy systems until full deployment of the new solution.
Important Dates
Source: GPAA 04_2026 RFP Document.pdf (RFP)Closing date and time: 06 July 2026 at 11:00 AM. Non-compulsory online briefing session: 22 June 2026, 15:00–16:00 via Microsoft Teams (Meeting ID: 373 644 946 443 061, Passcode: Wg2GG36T). Deadline for written clarification enquiries: 29 June 2026. Questions and Answers will be uploaded to GPAA’s website and eTender portal on 01 July 2026.
Contact Information
Source: GPAA 04_2026 RFP Document.pdf (RFP)Enquiries: [email protected]. Briefing session link: https://teams.microsoft.com/meet/373644946443061?p=Z0mBSsIhJR1HiQuID4.
Submission Guidelines
Source: GPAA 04_2026 RFP Document.pdf (RFP)Submit proposals electronically via the National Treasury eTender Portal (www.etenders.gov.za). No physical submissions, hand-delivered documents, or courier deliveries will be accepted. Late submissions are not permitted; the portal will block uploads after the closing date and time. Ensure the Pricing Schedule (SBD 3.3) is uploaded separately and clearly labelled. All company details (full name, physical address, contact number, email, contact person, and bid closing date) must be accurately entered in the eTender portal fields. Incomplete, unsigned, or partially signed pricing schedules will result in automatic disqualification.
Evaluation Criteria
Source: GPAA 04_2026 RFP Document.pdf (RFP)1. Mandatory: Accreditation on SITA RFB 1183. 2. Mandatory: Physical presence in Gauteng. 3. Must demonstrate extensive organizational experience in maintaining large, mission-critical pension administration systems, specifically with mainframe (Natural/Adabas) and legacy Windows environments. 4. The proposed team must include a team lead and at least three members with proven experience in the specified technologies, plus specialists for VB6, contract management, finance/audit systems, and fraud data analysis. 5. Must submit a fully completed SBD 3.3 Pricing Schedule, SBD 1, SBD 4, and SBD 6.1 as part of the electronic submission.
Technical Specifications
Source: GPAA 04_2026 RFP Document.pdf (RFP)Scope includes maintenance and support for: CIVPEN Benefits Administration system (Natural/Adabas on IBM Z/OS mainframe), PEKWA ECM system, Tax Directive system, Oracle BI Data Warehouse, Central Data Repository (CDR), and interfaces (Bankserv/PayInc, SARS, Persal, etc.). Services cover: 24/7 operational support, batch processing, after-hours job execution, system recovery, performance tuning, audit remediation, data integrity, legislative changes (e.g., 2POT), mainframe fail-over exercises, and transition support to modernised solutions. Required skills: Natural/Adabas, Z/OS, SYSPAC, ADASTRIP, COMplete, Visual Basic 6, Oracle databases, HTTP/S services, and ERP systems. SDLC compliance (PRINCE2/PMBOK) and formal documentation are mandatory.
Methodology
Source: GPAA 04_2026 RFP Document.pdfAdopt waterfall project management methodology with phased implementation, clear milestones, deliverables, and timelines. Provide a detailed methodology for recurring and project-related services, including: governance model, escalation matrix, reporting requirements, and risk management plan. Align with GPAA’s Project Management Framework and change control environments.
Experience & Qualifications
Source: GPAA 04_2026 RFP Document.pdfBidder must demonstrate: Organisational experience in maintaining mission-critical pension administration systems (General Ledger, Payroll, Taxation, Contributions, Legislative changes like 2POT). Technical skills in Natural/Adabas, Z/OS, SYSPAC, Visual Basic 6, Oracle databases, and ERP systems. Submit 4 CVs: Team Lead + 3 members with experience in mainframe support, VB6 applications, contract/license management, finance/audit/risk systems, and fraud investigations. Points awarded based on years of experience (0–15 pts per CV).
Quality Management
Source: GPAA 04_2026 RFP Document.pdfAdhere to GPAA’s System Development Lifecycle (SDLC) aligned with PRINCE2/PMBOK. Deliverables include: requirements analysis, planning/design, development/configuration, testing (unit/integration/system/user), deployment, and post-implementation support. Maintain audit-ready artefacts, system documentation, and operational procedures. Ensure high-availability environments and compliance with business continuity/disaster recovery plans.
Pricing Schedule
Source: GPAA 04_2026 RFP Document.pdfUpload SBD 3.3 Pricing Schedule as a separate, clearly labelled file. Populate the Excel template digitally on shaded rows, print, sign, and upload. Incomplete, unsigned, or partially signed schedules will be disqualified. Only qualifying bidders’ financial proposals will be evaluated under the 80/20 Preference System.
Financial Requirements
Source: GPAA 04_2026 RFP Document.pdf (RFP)Complete the prescribed SBD 3.3 Pricing Schedule electronically, print, sign, and upload as a separate file labelled 'Pricing Schedule (SBD 3.3)'. Incomplete, unsigned, or partially signed schedules will be disqualified. Only financial proposals of technically acceptable bidders will be evaluated. Pricing must align with the 80/20 Preference System (PPR2022).
Compliance Requirements
Source: GPAA 04_2026 RFP Document.pdf (RFP)Mandatory compliance: Bidders must be accredited on SITA RFB 1183 (Business Planning and Development) and have a physical presence in Gauteng. Submit Tax Compliance Status (TCS) PIN via SARS eFiling (www.sars.gov.za) or a printed TCS certificate. If no TCS PIN is available, provide a Central Supplier Database (CSD) number. Consortia/joint ventures must submit separate TCS/PIN/CSD numbers for each party. Complete SBD 1 and SBD 4 in full. Bidders must not be listed in the Register for Tender Defaulters or the List of Restricted Suppliers. No bids from state employees or entities with state-employed directors/members.
Environmental
Source: GPAA 04_2026 RFP Document.pdfSupport transition from legacy mainframe systems to modernised solutions, including parallel operations during deployment. Ensure integration of new capabilities with existing systems and reconciliation of mainframe batch jobs. Assist with decommissioning legacy systems post-migration.
Section
Source: GPAA 04_2026 RFP Document.pdfFour-phase evaluation: Phase 1 (Mandatory Technical Requirements - pass/fail), Phase 2 (Rated Criteria: Company Experience 10pts, Work Plan 25pts, Team Experience 60pts, References 5pts), Phase 3 (Administrative Compliance: SBD 1, SBD 4, CSD registration), Phase 4 (Price 80pts + Preference Goals 20pts via SBD6.1). Minimum 70 points required to advance. Non-compliance in any phase results in disqualification.
Description
Source: GPAA 04_2026 Pricing Schedule SBD 3.3.xlsxRequest for Proposal (RFP) for providing maintenance and related support services for the Benefits Administration Application (CIVPEN) under GPAA 04/2026.
Important Dates
Source: GPAA 04_2026 Pricing Schedule SBD 3.3.xlsx (unknown)Key dates from the document:
Submission Guidelines
Source: GPAA 04_2026 Pricing Schedule SBD 3.3.xlsx (unknown)How to submit your pricing schedule:
Evaluation Criteria
Source: GPAA 04_2026 Pricing Schedule SBD 3.3.xlsx (unknown)How bids will be evaluated:
Technical Specifications
Source: GPAA 04_2026 Pricing Schedule SBD 3.3.xlsx (unknown)Scope of work:
Financial Requirements
Source: GPAA 04_2026 Pricing Schedule SBD 3.3.xlsx (unknown)Pricing requirements:
Tenders in this industry often require registration with these bodies.
Recommended Certifications
Having these can improve your winning chances: CA(SA) - Chartered Accountant, PMI-PMP (Project Management Professional), Prince2 Practitioner, Six Sigma Certification
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
GPAA 04_2026 RFP Document.pdf
The Government Pensions Administration Agency (GPAA) seeks a service provider for maintenance and support of its legacy Benefits Administration Application (CIVPEN) and related systems. The contract is for 3 years with two optional 1-year extensions. The service includes 24/7 support, application maintenance, legislative change implementation, and transition support for a system modernization program.
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
Government Pensions Administration Agency (GPAA)Contact Person
Bid Office
Phone
+27 12 319 1911
[email protected]
Website
www.gpaa.gov.za/
Address
34 Hamilton St, Arcadia, Pretoria, 0083, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
2
Last checked
15 Jun 2026
AI status
Enhanced
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Data conflicts
None detected
34 Hamilton St, Arcadia, Pretoria, 0083, South Africa
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