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View public tender detailsProvince
Gauteng
Closing Date
13 November 2026 at 16:00
Estimated Value
Value not specified
Merseta requires a service provider for the maintenance and support of microsoft dynamics GP (great plains) for a two-year period. The successful bidder must have at least five years' experience with microsoft great plains and must submit a firm, vat-inclusive price. The most consequential consideration is meeting the mandatory administrative requirements, including a valid csd registration, completed sbd forms, and reference letters, as failure to do so results in disqualification.
Quick Summary
- Manufacturing, Engineering and Related Services SETA (merSETA)
- Gauteng
- Closes 13 November 2026 at 16:00 (2 days left)
AI-Analyzed Compliance Requirements
68 pointsPoint-by-point requirements consolidated and deduplicated from 1 analyzed document.
Submission Requirements
17- Submission method: email
- Submission email: [email protected]
- Use the RFQ number as the email subject and clearly mark the quotation with the RFQ number and description.
- Quotations received after the closing date and time will not be considered.
- Returnable documents (all must be completed, signed and submitted):
- Bidders Information form: company details, contact person, CSD supplier number.
- SBD 4 (Bidder's Disclosure): declares any relationship with state employees or the procuring institution; false declarations disqualify.
- SBD 6.1 (Preference Points Claim Form): claims preference points for specific goals.
- SBD 7.1 (Contract Form - Purchase of Goods/Works): signed undertaking to supply goods/services.
- Pricing Schedule: firm prices, inclusive of VAT.
- Reference letters: evidence of similar work.
- CSD registration number.
- B-BBEE certificate or affidavit.
- Authority to Sign: board resolution or equivalent authorising the signatory.
- Any required form omitted or unsigned.
- Late submission.
- Alterations not initialled.
Evaluation Criteria
18- Stage 1 – Administrative and mandatory compliance:
- All RFQ forms completed.
- Valid CSD registration number.
- Pricing schedule submitted.
- SBD 4, SBD 6.1, SBD 7.1 submitted.
- Reference letters provided.
- Minimum 5 years' experience in Microsoft Great Plains.
- Stage 2 – Compliance with specifications / functionality:
- Bidders must meet the required minimum threshold to progress (threshold not stated).
- 80/20 preference point system.
- Price: 80 points.
- Specific goals: 20 points.
- Black people ownership 51% or more: 6 points.
- Black women ownership 30% or more: 4 points.
- Black youth ownership 30% or more: 4 points.
- White women ownership 30% or more: 2 points.
- People with disability ownership 20% or more: 4 points.
- Failure to submit proof for specific goals means no points claimed for those goals.
Technical Requirements
2- Appointment of a service provider for the maintenance and support of Microsoft Dynamics GP (Great Plains) for a period of 2 years.
- The quotation must fully address the technical/functional requirements of the specification.
Methodology
1- The RFQ is evaluated in three stages: administrative compliance, specification compliance, and price/preference goals.
Quality Management
5- merSETA may amend bid conditions, validity period, specifications, or extend the closing date before closing; bidders must monitor the website.
- merSETA is not obliged to accept the lowest or any bid; award is to the bidder that demonstrates capability and is functionally compliant and financially advantageous.
- merSETA may award in whole or in part.
- merSETA may conduct site inspections at bidder's premises or client sites.
- merSETA may require any information or documents to verify a bid, including FICA and background checks.
Pricing
3- Pricing must be firm and inclusive of VAT.
- The official merSETA quotation form must be used; additional pricing breakdown may be on company letterhead.
- Price Declaration must be completed; if totals differ, the price declaration prevails.
Financial Requirements
6- Pricing format: firm prices only; non-firm prices (including exchange rate variations) will not be considered.
- Prices must be inclusive of VAT and all related expenses (e.g., transport, accommodation).
- Prices valid for a minimum of 60 days from the closing date.
- Payment terms: merSETA pays valid invoices in full within 30 days from statement date, for work done to its satisfaction.
- No payment for unproductive or duplicated time due to staff changes, inefficiencies or rework.
- No services to be rendered before receipt of official appointment letter or purchase order.
Compliance & Regulatory
5- Tax compliance: tax matters must be in order at time of award, reflected on CSD.
- B-BBEE: valid B-BBEE certificate or affidavit required to claim preference points.
- SBD 4 (Bidder's Disclosure): mandatory.
- SBD 7.1 (Contract Form): mandatory.
- Reference letters: required.
Contractual Terms
8- The offer remains binding for the validity period (minimum 60 days).
- The contract is subject to the Public Finance Management Act, 1999, merSETA SCM Policy, and General and Special Conditions of Contract.
- Withdrawal of the quote within the validity period or failure to fulfil the contract may result in the bidder paying any additional expenses incurred by merSETA.
- merSETA may recover such expenses by set-off against any monies due to the bidder.
- Acceptance of the quote may be communicated by email to the address supplied.
- South African law governs the contract.
- The bidder must declare all interests via the Bidder's Disclosure.
- False information may lead to recovery of costs, cancellation of contract, and damages.
Evaluation criteria
3- Three-stage evaluation: administrative compliance, specification compliance, and price/preference goals.
- 80/20 preference point system: price 80 points, specific goals 20 points.
- Specific goals: black ownership 51%+ (6 pts), black women ownership 30%+ (4 pts), black youth ownership 30%+ (4 pts), white women ownership 30%+ (2 pts), people with disability ownership 20%+ (4 pts).
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
12 Nov 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Appointment of a Service Provider for the Maintenance and Support of Microsoft Dynamics GP (Great Plains)
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Check My ReadinessImportant Dates & Timeline
2 key dates
Tender Closing Date
13 November 2026 at 16:00
2
Days Left
Tender Published
10 November 2026
Tender was published
Tender Closing Date
13 November 2026 at 16:00
Final deadline for submission
Manufacturing, Engineering and Related Services SETA (merSETA)
Contact Information
www.merseta.org.za/Key Personnel
AI Document Analysis Stages
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- Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
- Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
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Request for Quotation.pdf
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Request for Quotation.pdf
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Appointment of a Service Provider for the Maintenance and Support of Microsoft Dynamics GP (Great Plains)
Manufacturing, Engineering and Related Services SETA (merSETA) tender in Gauteng. Closing 11/13/2026. Appointment of a Service Provider for the Maintenance and Support of Microsoft Dynamics GP (Great Plains)...
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How it Works
Organization
Manufacturing, Engineering and Related Services SETA (merSETA)
Contact Person
Karabo Phalo
Phone
069-008-3800
[email protected]
Website
www.merseta.org.za/
Address
Block C, Metropolitan Park, 8 Hillside Rd, Parktown, Johannesburg, 2193, South Africa
13 November 2026 at 16:00
Location
Gauteng
Closing Date
13 November 2026 at 16:00
Organization
Manufacturing, Engineering and Related Services SETA (merSETA)
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