Maintenance & support of microsoft dynamics GP – RFQ in gauteng

SCM enquiries

• Contact: Karabo Phalo
• Email: [email protected]

Technical enquiries

• Contact: Phindile Masoka
• Email: [email protected]

Submission email: [email protected]

Fraud hotline: 0800 333 057

Submission method: email

Submission email: [email protected]

Use the RFQ number as the email subject and clearly mark the quotation with the RFQ number and description.

Quotations received after the closing date and time will not be considered.

Returnable documents (all must be completed, signed and submitted):

• Bidders Information form: company details, contact person, CSD supplier number.
• SBD 4 (Bidder's Disclosure): declares any relationship with state employees or the procuring institution; false declarations disqualify.
• SBD 6.1 (Preference Points Claim Form): claims preference points for specific goals.
• SBD 7.1 (Contract Form - Purchase of Goods/Works): signed undertaking to supply goods/services.
• Pricing Schedule: firm prices, inclusive of VAT.
• Reference letters: evidence of similar work.
• CSD registration number.
• B-BBEE certificate or affidavit.
• Authority to Sign: board resolution or equivalent authorising the signatory.

Disqualification risks:

• Any required form omitted or unsigned.
• Late submission.
• Alterations not initialled.

Three-stage evaluation:

Stage 1 – Administrative and mandatory compliance:

• All RFQ forms completed.
• Valid CSD registration number.
• Pricing schedule submitted.
• SBD 4, SBD 6.1, SBD 7.1 submitted.
• Reference letters provided.
• Minimum 5 years' experience in Microsoft Great Plains.

Stage 2 – Compliance with specifications / functionality:

• Bidders must meet the required minimum threshold to progress (threshold not stated).

Stage 3 – Price and preference goals:

• 80/20 preference point system.
• Price: 80 points.
• Specific goals: 20 points.

Specific goals and points:

• Black people ownership 51% or more: 6 points.
• Black women ownership 30% or more: 4 points.
• Black youth ownership 30% or more: 4 points.
• White women ownership 30% or more: 2 points.
• People with disability ownership 20% or more: 4 points.

Failure to submit proof for specific goals means no points claimed for those goals.

Appointment of a service provider for the maintenance and support of Microsoft Dynamics GP (Great Plains) for a period of 2 years.

The service provider must have a minimum of 5 years' experience in Microsoft Great Plains.

The quotation must fully address the technical/functional requirements of the specification.

The RFQ is evaluated in three stages: administrative compliance, specification compliance, and price/preference goals.

Bidders must complete all RFQ forms, provide CSD number, pricing schedule, SBD 4, SBD 6.1, SBD 7.1, reference letters, and demonstrate minimum 5 years' experience in Microsoft Great Plains.

merSETA may amend bid conditions, validity period, specifications, or extend the closing date before closing; bidders must monitor the website.

merSETA is not obliged to accept the lowest or any bid; award is to the bidder that demonstrates capability and is functionally compliant and financially advantageous.

merSETA may award in whole or in part.

merSETA may conduct site inspections at bidder's premises or client sites.

merSETA may require any information or documents to verify a bid, including FICA and background checks.

Pricing must be firm and inclusive of VAT.

The official merSETA quotation form must be used; additional pricing breakdown may be on company letterhead.

Price Declaration must be completed; if totals differ, the price declaration prevails.

Prices valid for at least 60 days from closing date.

All related expenses (transport, accommodation) must be included.

Payment within 30 days from statement date.

Pricing format: firm prices only; non-firm prices (including exchange rate variations) will not be considered.

Prices must be inclusive of VAT and all related expenses (e.g., transport, accommodation).

Prices valid for a minimum of 60 days from the closing date.

Payment terms: merSETA pays valid invoices in full within 30 days from statement date, for work done to its satisfaction.

No payment for unproductive or duplicated time due to staff changes, inefficiencies or rework.

No services to be rendered before receipt of official appointment letter or purchase order.

CSD registration: mandatory – valid CSD number required.

Tax compliance: tax matters must be in order at time of award, reflected on CSD.

B-BBEE: valid B-BBEE certificate or affidavit required to claim preference points.

SBD 4 (Bidder's Disclosure): mandatory.

SBD 6.1 (Preference Points Claim Form): mandatory.

SBD 7.1 (Contract Form): mandatory.

Reference letters: required.

Minimum 5 years' experience in Microsoft Great Plains.

The offer remains binding for the validity period (minimum 60 days).

The contract is subject to the Public Finance Management Act, 1999, merSETA SCM Policy, and General and Special Conditions of Contract.

Withdrawal of the quote within the validity period or failure to fulfil the contract may result in the bidder paying any additional expenses incurred by merSETA.

merSETA may recover such expenses by set-off against any monies due to the bidder.

Acceptance of the quote may be communicated by email to the address supplied.

South African law governs the contract.

The bidder must declare all interests via the Bidder's Disclosure.

False information may lead to recovery of costs, cancellation of contract, and damages.

No services to be rendered before receipt of official appointment letter or purchase order.

Three-stage evaluation: administrative compliance, specification compliance, and price/preference goals.

80/20 preference point system: price 80 points, specific goals 20 points.

Specific goals: black ownership 51%+ (6 pts), black women ownership 30%+ (4 pts), black youth ownership 30%+ (4 pts), white women ownership 30%+ (2 pts), people with disability ownership 20%+ (4 pts).

Failure to submit proof for specific goals means no points claimed.