The department of trade, industry and competition (DTIC) seeks a service provider to supply support and maintenance for its existing hpe server infrastructure over a three-year period. This tender is open to compliant suppliers registered on the central supplier database with valid tax and b-bbee credentials.
Key Requirements
Must be registered on the National Treasury’s Central Supplier Database (CSD); non-compliance leads to automatic disqualification. - Submit valid Tax Compliance Status (TCS) PIN or certificate from SARS; consortia/joint ventures require separate submissions per party. - Complete and sign all required SBD forms (SBD 1, SBD 3.2, SBD 4, SBD 6.1) with original ink signatures; photocopied signatures may invalidate the bid. - Provide fixed/firm pricing for three-year HPE server maintenance and support, including 90 OEM credit hours for ad-hoc support (valid for 23 months). - Submit bids in a sealed envelope to the dtic bid box by 11h00 on 10 July 2026; late or electronic submissions will not be accepted. - Comply with POPIA by submitting a signed Consent Form for personal information processing. - Warranty must cover goods for 12 months post-delivery or 18 months post-shipment, whichever is earlier.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
10 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
1. Tender Doc - dtic 02.26-27 Maintenance of HPE Servers.pdf
The Department of Trade, Industry and Competition (dtic) in Gauteng, South Africa, is inviting bids for the procurement of support and maintenance services for its existing HPE server infrastructure over a three-year period. The tender closes on 10 July 2026 at 11:00 AM UTC, and bids must be submitted in a sealed envelope or deposited in the designated bid box. The successful bidder will be required to sign a Service Level Agreement (SLA).
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Bid-ready summary
The tender is for the procurement of support and maintenance services for the existing HPE server infrastructure.
Submit bids in a sealed envelope with the tenderer’s name, address, contact details, tender number (dtic 02/26-27), and closing date clearly marked. If a two-envelope system is required, follow the same for both envelopes. Do not include documents for other tenders in the same envelope.
Tenders must be submitted via registered mail or hand-delivered/couriered to the dtic bid box at 77 Meintjies Street (corner of Meintjies and Robert Sobukwe Streets), Sunnyside, Pretoria. Electronic submissions (email, etc.) are not accepted.
Bids must reach the bid box by 11h00 on 10 July 2026. Late submissions will not be considered.
Use original SBD forms (SBD 1, SBD 3.2, SBD 4, SBD 6.1) signed in ink. Photocopied or reproduced signatures may invalidate the bid.
Ensure all required documentation (e.g., POPIA Consent Form, tax compliance proof) is completed and included. Incomplete submissions risk disqualification.
Bids are valid for 120 days from closing date (until 07 November 2026).
All communication regarding the tender must be in writing.
Bidders must be registered on the Central Supplier Database (CSD) of National Treasury. Non-compliance leads to automatic disqualification.
Tax matters must be in order, with a valid Tax Compliance Status (TCS) PIN or certificate from SARS. For consortia/joint ventures, each party must submit separate TCS certificates/PINs/CSD numbers.
Bidders must not be state employees or have directors/members who are state employees.
Bidders must not be listed on the Register for Tender Defaulters or the List of Restricted Suppliers.
Foreign bidders must disclose their residency and tax status in South Africa.
Complete SBD 6.1 with valid proof to substantiate claims for preferential procurement goals (e.g., B-BBEE status). No points will be allocated without valid proof.
Preference points (up to 20) are awarded for specific goals as per Preferential Procurement Regulations. Points are allocated based on goals stated in the tender and supported by valid proof/documentation.
Bidders must comply with all South African laws, including the Protection of Personal Information Act (POPIA).
Bidders must declare no involvement in corrupt, fraudulent, or collusive practices.
Scope: Procurement of support and maintenance for the existing HPE server infrastructure for a period of three (3) years.
Deliverables: Renewal of maintenance and support for HPE server infrastructure listed in Annexure A2 and Annexure B1, including 90 OEM (HPE) credit hours for ad-hoc server infrastructural support (valid for 23 months from agreement start).
Standards: Goods and services must conform to standards specified in the bidding documents and General Conditions of Contract (GCC).
Warranty: Supplier warrants that goods are new, unused, and incorporate recent improvements. Warranty is valid for 12 months after delivery or 18 months after shipment, whichever is earlier.
Service Level Agreement (SLA): Successful bidder must sign an SLA with the dtic as soon as possible after notification of acceptance.
Supplier must not disclose contract documents or information without purchaser’s prior written consent.
Purchaser may inspect supplier’s records and audit performance-related documents.
Supplier must indemnify purchaser against third-party claims of patent, trademark, or industrial design infringement.
Pricing must be fixed/firm for the contract duration, with adjustments allowed only for Rate of Exchange (ROE) fluctuations on the foreign portion of the price.
Prices must be quoted in South African Rand (ZAR), inclusive of VAT and all applicable taxes.
Complete SBD 3.2 pricing schedule, Annexure A2, and Annexure B1 in full. Incomplete pricing will lead to automatic disqualification.
Pricing in figures and words must match. Discrepancies will result in the figure price being deemed the bid price.
Local price: Portion of the total price not dependent on ROE.
Foreign price: Portion of the total price dependent on ROE (using the SARB exchange rate on 10 July 2026).
Bid must include: Maintenance and support for HPE server infrastructure (Annexure A2 and B1) for three years, and 90 OEM (HPE) credit hours for ad-hoc support (valid for 23 months).
Payment terms: Payments will be made within 30 days of invoice submission, linked to deliverables as stipulated in the SLA.
Performance security: Successful bidder must furnish performance security (e.g., bank guarantee or irrevocable letter of credit) within 30 days of contract award. Security will be discharged 30 days after contract completion, including warranty obligations.
Central Supplier Database (CSD): Bidders must be registered on the National Treasury’s CSD. Non-compliance leads to automatic disqualification.
Tax compliance: Bidders must have tax matters in order. Submit a valid Tax Compliance Status (TCS) PIN (obtainable via SARS e-filing) or a printed TCS certificate. For consortia/joint ventures, each party must submit separate TCS certificates/PINs/CSD numbers.
B-BBEE: Submit SBD 6.1 form with required proof to substantiate claims for preferential procurement goals. No points will be allocated without valid proof.
POPIA: Complete and sign the POPIA Consent Form for processing of personal information.
SBD forms: Complete and sign SBD 1, SBD 3.2 (pricing schedule), SBD 4 (bidder’s disclosure), and SBD 6.1 (B-BBEE).
Restrictions: No bids will be considered from persons in the service of the state, companies with directors in the service of the state, or close corporations with members in the service of the state.
Foreign suppliers: Must comply with additional requirements if not registered in South Africa (e.g., proof of accreditation, tax status).
Bidders must declare no involvement in corrupt, fraudulent, or collusive practices.
Contract duration: Three (3) years, with bid validity for 120 days from closing date (until 07 November 2026).
Payment: Method and conditions specified in Special Conditions of Contract (SCC). Payments made in Rand within 30 days of invoice submission.
Prices: Fixed/firm for the contract duration, with adjustments allowed only for Rate of Exchange (ROE) fluctuations on the foreign portion of the price.
Contract amendments: Require written agreement signed by both parties.
Assignment: Supplier may not assign obligations without purchaser’s prior written consent.
Subcontracts: Supplier must notify purchaser in writing of all subcontracts awarded.
Delays: Supplier must notify purchaser of delays in writing. Penalties may apply for late delivery or performance (calculated using the current prime interest rate per day of delay).
Termination: Purchaser may terminate for default (e.g., failure to deliver, breach of contract, corrupt/fraudulent practices) or insolvency. Supplier may be restricted from doing business with the public sector for up to 10 years.
Force majeure: Supplier is not liable for delays or failures due to force majeure events (e.g., wars, floods, epidemics).
Dispute resolution: Parties must attempt amicable resolution via mutual consultation. If unresolved after 30 days, mediation or South African court proceedings may follow.
Limitation of liability: Supplier’s aggregate liability is capped at the contract price, excluding costs for repairing/replacing defective equipment.
Governing law: Contract interpreted in accordance with South African law.
Taxes and duties: Foreign suppliers are responsible for all taxes/duties outside South Africa. Local suppliers are responsible for taxes/duties until delivery.
National Industrial Participation Programme (NIPP): Applicable to contracts subject to NIPP obligations.
Prohibition of restrictive practices: Collusive bidding or bid rigging is prohibited and may result in invalidation of bids, contract termination, or restrictions on doing business with the public sector.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
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