Request for quotation: provision of accredited training services for frere tertiary hospital (eastern cape)

• Closing Date: 5 June 2026.
• Closing Time: 11:00 a.m.

• Contact Person: Alex Ngqwebo.
• Telephone: 043 709 2583.
• Fax: 043 743 5317.
• Email: [email protected].

• Submit your bid via the Central Supplier Database (CSD) platform by the closing date and time (5 June 2026, 11:00 a.m.). Late submissions will not be considered.
• Use the official forms provided (do not retype). The successful bidder must sign a written contract (SBD7).
• Bidders must adhere to specifications throughout the contract period.
• Frere Hospital may cancel the contract if the recommended supplier fails to deliver.
• Delivery is not conditional on payment; you must deliver as per the requirements.
• If a long-term contract (e.g., RT) is established, this RFQ contract will be cancelled immediately.
• The Eastern Cape Department of Health (ECDOH)/Frere intends to appoint a supplier to render training services as and when needed.
• Should the successful bidder fail to deliver within a month of contract execution, reserved bidders may be activated.
• ECDOH/Frere Hospital may conduct a site inspection of the supplier's premises.

The quote evaluation follows four stages:

• Stage 1: Administrative Compliance – Requires completed and signed SBD1, SBD3.1, SBD4, SBD6.1, latest CSD report, bank confirmation letter (not older than 3 months), and completed Local Content Forms 6.1 and annexures.
• Stage 2: Non-Negotiable Requirements – Requires submission of an implementation strategy covering approach, turnaround times, completion ability, communication links, and other expertise; a completed Project Form with 2 contactable references (not older than 5 years); proof of unit standard alignment; proof of accreditation and ETQA where appropriate; indication of catering inclusion; separate submission of chosen categories; and a Training Delivery Strategy for each intervention. Failure to meet these requirements results in disqualification.
• Stage 3: Capacity Assessment & Locality Confirmation.
• Stage 4: Price & Specific Goals – Price is scored out of 80 points using the 80/20 preference point system formula: Ps = 80(1 - (Pt - Pmin)/Pmin). Specific Goals are scored out of 20 points allocated for: Historically Disadvantaged Individuals Ownership (4), Women Ownership (4), Youth Ownership (2), Disability Ownership (2), Military Veterans Ownership (2), Locality Ownership (6). Proof includes CIPRO certificates, ID numbers, medical proof for disability, veteran status proof, and proof of business address (municipal account or lease).

Scope of Work:

• Provide training manuals, conduct staff training, conduct assessments and moderations of POEs, issue certificates of competence to qualifying learners, and provide tea and lunch for the duration of training.
• Render training services as and when need arises.

Specific Training Courses:

1. Basic Project Management for the Public Service: 31 learners, 5 days, NQF Level 4, unit standard aligned, competence certificate. Beneficiaries: Logistics, Facilities, Human Resources, Supply Chain.
2. Risk Management: 34 learners, 3 days, unit standard aligned, competence certificate. Beneficiaries: Safety Health Environmental & Quality Assurance, Logistics, SCM.
3. Excellent Customer Service: 51 learners, 3 days face-to-face & 8 weeks e-learning, unit standard aligned, competence certificate. Beneficiaries: Nursing, SCM, General work, Switchboard.
4. Negotiating Skills: 25 learners, 3 days, unit standard aligned, competence certificate. Beneficiaries: Managers and Labour.
5. Basic Computer Skills: 54 learners, 5 days, competence certificate, unit standard aligned. Beneficiaries: Nursing, Porters, Stock clerks, housekeepers, Admin clerks, Drivers, Laundry workers.

General Requirements:

• Provide sufficient training material for all learners.
• Quotations must cover tuition, assessments, moderation, and issuing of certificates.
• Catering (tea with scones and lunch) must be included as part of training costs.

• Bidders must attach an implementation strategy as part of the non-negotiable requirements. This strategy should include your approach to training groups and content, and your turnaround times upon award and issuing of the Purchase Order.

• Suppliers must conform to standards mentioned in the bidding documents.
• The purchaser may inspect the supplier's premises at reasonable hours and may arrange inspections during the contract period.
• Costs of inspections, tests, and analyses are borne by the purchaser if supplies comply, otherwise by the supplier.
• Non-compliant supplies may be rejected and must be replaced at supplier's cost.
• Packing must prevent damage during transit and consider destination conditions.
• The supplier must not disclose contract information without prior written consent.

• A signed Pricing Schedule (SBD 3.1) must be submitted with firm prices only.
• The quotation validity period is 90 days after the closing date.
• Prices must be VAT inclusive and include all applicable taxes.
• All delivery costs must be included in the bid price.

• Submit a signed Pricing Schedule (SBD 3.1) with firm prices only. Non-firm prices (including those subject to exchange rate variations) will not be considered.
• The quotation validity period is 90 days after the closing date.
• Prices must be VAT inclusive and include all applicable taxes (VAT, PAYE, income tax, UIF contributions, skills development levies).
• All delivery costs must be included in the bid price.
• Payment terms: The purchaser undertakes to make payment within 30 days after receipt of an invoice accompanied by a delivery note.

Tax Compliance:

• Bidders must ensure compliance with tax obligations and submit a SARS Tax Compliance Status (TCS) PIN. If no TCS PIN is available but registered on CSD, provide your CSD number. A printed TCS certificate may be submitted.
• For consortia/joint ventures/sub-contractors, each party must submit a separate TCS certificate/PIN/CSD number.
• Persons in the service of the state, companies with directors in the service of the state, or close corporations with members in the service of the state are not eligible.

Central Supplier Database (CSD):

• A latest CSD report must be attached.

B-BBEE & Specific Goals:

• Points are awarded for specific goals as part of the evaluation (20 points total). Proof required for: Historically Disadvantaged Individuals Ownership (CIPRO certificate with ID), Women Ownership (CIPRO certificate with ID), Youth Ownership (CIPRO certificate with ID), Disability Ownership (CIPRO certificate with valid medical proof), Military Veterans Ownership (CIPRO certificate with valid veteran status proof), Locality Ownership (proof of business address: municipal account or valid lease agreement). An updated CSD report is required.

General Compliance:

• Submit a signed Declaration of Interest (SBD4).
• Submit a signed Preferential Points Claim (SBD6.1) with supporting documents.
• Submit a bank confirmation letter not older than 3 months.
• Submit completed and signed Local Content Forms 6.1 and annexures.
• Suppliers with active contracts or contracts in the past 3 months with Frere Hospital are excluded due to supplier rotation policy.

• The Risk Management training course is intended for beneficiaries including Safety Health Environmental & Quality Assurance personnel.
• No specific OHS plans or HSE compliance requirements are detailed beyond the training topic.

• The General Conditions of Contract (GCC) apply.
• Key clauses include: Definitions, Application, General provisions, Standards, Use of contract documents and inspection, Patent rights, Performance security (may be required within 30 days of award as a bank guarantee or irrevocable letter of credit), Inspections and tests, Packing, Delivery and documents, Insurance, Transportation, Incidental services, Spare parts, Warranty (12 months after delivery or 18 months after shipment, whichever is earlier), Payment (within 30 days after receipt of invoice with delivery note), Prices (fixed as per bid), Contract amendments (written only), Assignment (requires purchaser consent), Subcontracts (must notify purchaser), Delays in performance (supplier must notify, purchaser may extend or impose penalties), Penalties (deducted from contract price based on prime interest rate), Termination for default, Force Majeure, Termination for insolvency, Settlement of disputes (mediation, then South African court), Limitation of liability, Governing language (English), Applicable law (South African), Notices, Taxes and duties, National Industrial Participation Programme, Prohibition of restrictive practices.

• Bidders must adhere to the specification throughout the contract.
• Frere Hospital may cancel the contract if the recommended supplier fails to deliver.
• Delivery is not subject to supplier's payment; delivery must be according to requirements.
• If a long-term contract (e.g., RT) is established, this contract shall be cancelled immediately.
• The RFQ is for rendering training services as and when need arises.
• ECDOH/Frere intends to appoint an individual supplier.
• The RFQ will be awarded to the supplier meeting all requirements.
• Successful bidders will render services where required.
• If the successful bidder fails to deliver within a month of contract execution, reserved bidders may be activated.
• ECDOH/Frere Hospital may conduct a site inspection.

• The quote evaluation follows four stages: Administrative Compliance, Non-Negotiable Requirements, Capacity Assessment & Locality Confirmation, and Price & Specific Goals.
• Administrative compliance requires completed and signed SBD1, SBD3.1, SBD4, SBD6.1, latest CSD report, bank confirmation letter (not older than 3 months), and completed Local Content Forms 6.1 and annexures.
• Non-negotiable requirements include submitting an implementation strategy covering approach, turnaround times, completion ability, communication links, and other expertise; a completed Project Form with 2 contactable references (not older than 5 years); proof of unit standard alignment; proof of accreditation and ETQA where appropriate; indication of catering inclusion; separate submission of chosen categories; and a Training Delivery Strategy for each intervention.
• Price is scored out of 80 points, Specific Goals out of 20 points.
• Specific goals points are allocated for: Historically Disadvantaged Individuals Ownership (4), Women Ownership (4), Youth Ownership (2), Disability Ownership (2), Military Veterans Ownership (2), Locality Ownership (6). Proof includes CIPRO certificates, ID numbers, medical proof for disability, veteran status proof, and proof of business address.
• The 80/20 preference point system applies. Price points formula: Ps = 80(1 - (Pt - Pmin)/Pmin).