Lm container refurbishment phase 1 at zandspruit radio station

{"name":null,"email":null,"phone":null,"department":null,"address":"n the conditions of contract identified"}

Returnable Documents: C1.1 Form of Offer and Acceptance 3, C1.1 Form of Offer & Acceptance, By the representative of the tenderer, deemed to be duly authorised, signing this part of this Form of Offer, This Offer may be accepted by the Employer by signing the Acceptance part of this Form of Offer and

Tenderers must not be restricted by National Treasury, on Tender Defaulters list, flagged suppliers (Zondo Report/SIU), or have conflict of interest. Must not subcontract 100% of scope. Foreign suppliers need SBD1 but no tax compliance proof if no SA footprint. Must attend site visit with PPE and ID documents. Must have CIDB 3GB/3CE or higher or capable of registration within 21 working days. Must comply with Employment Equity Act (SA tenderers).

Lesiba Kgadima

Lm container refurbishment phase 1 at zandspruit radio station.

Lm container refurbishment phase 1 at zandspruit radio station.

Title: Supplier Quality Management: Document Identifier: 240-105658000

Alternative Reference QM 58

Number:

Area of Applicability: Eskom Holdings SOC Ltd

Functional Area: Quality Management

Revision: 3

Total Pages: 28

Next Review Date: October 2024

Disclosure Controlled Disclosure

Classification:

Compiled by Supported by Functional Authorized by

Responsibility

SA Sambo P Dondashe L Meyer K Pather

Chief Advisor Middle Manager Acting Senior General Manager

Quality Quality Manager Quality Risk and

Management Management Management Sustainability

Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021

EDC TN Formatted 15.10.2021

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

Content

. Introduction ............................................................................................................................... 3

2. Supporting Clauses .................................................................................................................. 3

2.1 Scope ............................................................................................................................... 3

2.1.1 Purpose ................................................................................................................. 3

2.1.2 Applicability ........................................................................................................... 3

2.1.3 Effective date ......................................................................................................... 3

2.2 Normative/Informative References ................................................................................... 3

2.2.1 Normative .............................................................................................................. 3

2.2.2 Informative............................................................................................................. 3

2.3 Definitions ........................................................................................................................ 4

2.4 Abbreviations ................................................................................................................... 5

2.5 Roles and Responsibilities ............................................................................................... 6

2.6 Process for Monitoring ...................................................................................................... 6

2.7 Related/Supporting Documents ........................................................................................ 6

3. Pre-Contract Award: Quality Requirements .............................................................................. 7

3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7

3.2 Quality Plan ...................................................................................................................... 8

3.3 Contract Quality Plan........................................................................................................ 8

3.4 Quality Control Plan ....................................................................................................... 10

3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16

3.7 Post-Contract Award ...................................................................................................... 17

3.7.1 Contract Execution .............................................................................................. 17

3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18

3.7.3 Supplier Quality Audit .......................................................................................... 18

3.8 Standard Conditions ....................................................................................................... 19

3.8.1 Rights of Access .................................................................................................. 19

3.8.2 Eskom Rights to Information ................................................................................ 20

3.8.3 Preservation ........................................................................................................ 21

3.8.4 Quality Audits Related Conditions ....................................................................... 25

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by

Eskom ................................................................................................................. 25

3.8.6 Special Processes ............................................................................................... 26

4. Acceptance ............................................................................................................................. 27

5. Revisions ................................................................................................................................ 27

6. Development Team ................................................................................................................ 27

7. Acknowledgements ................................................................................................................ 28

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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The intention of this specification is to specify and describe the minimum quality requirements for all

existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,

vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s

position is to partner with suppliers who fully demonstrate commitment to the development,

implementation, and maintenance of a quality management system (QMS) that conforms to the

requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve

their QMS and enhance service delivery by implementing and conforming to the standard.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

The purpose of this specification is to outline the requirements according to which suppliers shall

 develop,

 implement,

 maintain, and

 continually improve

a quality management system (QMS) based on ISO 9001, which should form the basis for conformity

to Eskom quality requirements and continually adhere to them throughout the duration of a contract

2.1.2 Applicability

This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,

suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests

for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products

and services.

2.1.3 Effective date

Date of authorisation of the specification

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems – Requirements

[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.

2.2.2 Informative

[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary

[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained

Success

[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy

[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure

[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )

[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions

[11] 240-12248652 Supplier Quality Management: List of Tender Returnables

[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and

Activities

[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures

2.3 Definitions

The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.

2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product

may comprise multiple individual components

2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality

required by the contract. It is a framework for the contractor’s process for delivering quality.

Purpose of a CQP is to outline how the results defined in the specifications will be achieved.

2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/

manufacturing shall not proceed without the attendance of, and written authorisation of, an

Eskom representative or Eskom inspection agency, whichever is applicable.

2.3.4 Intervention Points: those control points indicated by the various controlling bodies

concerned with the implementation of a specific QCP/ ITP. These can be in the form of

inspection, hold points, surveillances, witnesses, reviews and verifications.

2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of

performing quality assurance/ quality control, monitoring, inspection and/ or expediting

services.

2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or

health, causes an environmental incident, cause a huge production loss or major equipment

damage. Equipment that are safety/ redundancy/ protective device or covered by statutory

regulations requirements.

2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,

causes significant costs or secondary damage.

2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,

environmental, cost, availability and/ or reliability of plant.

2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that

renders the quality of an item, component, or product unacceptable or indeterminate. The

term also covers a deficiency in, or deviation from/non-adherence to, the quality management

system requirements, prescribed production processes, and/or related documentation such

as procedures and instructions.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be

applied to a specific object.

2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the

execution of the project, inclusive of test methods, procedures, and acceptance criteria (This

term is equivalent to QIP and ITP).

2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.

Requirements are generally specified in the purchase order and/or contract documentation,

but may not be limited to these.

2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside

the control room (breakers, bus-bars, CT’s, VT’s and transformers).

2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control

and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and

tele-control).

2.3.15 Special Process: is any production or service process which generates products or services

which cannot be measured, monitored, or verified prior to delivery and use.

2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.

A supplier may be a natural or legal person and includes any employee acting within the

course and scope of his/her employment or any agent or manager acting for, or on behalf of,

or in the interests of, the person registered as supplier on the Eskom supplier database.

2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that

enters into a subcontract and assumes some of the obligations of the supplier or prime

contractor.

2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection

activity will take place. Work may proceed, provided Eskom or its inspection agency has been

formally notified and confirmed that inspection is waived.

2.4 Abbreviations

Abbreviation Explanation

AIA Approved Inspection Authority

CA Corrective Action

CQP Contract Quality Plan

FIDIC Federation Internationale Des Ingenieurs- Conseils

FMECA Failure Mode, Effects and Criticality Analysis

HAZOP Hazard and Operability Study

ISO International Organisation for Standardisation

ITP Inspection and Test Plan

NC Nonconformity

NDT Non Destructive Testing

PMI Positive Material Identification

QCP Quality Control Plan

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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Abbreviation Explanation

QMS Quality Management System

PQP Project Quality Plan

RFI Request for Information

RFQ Request for Quotation

RFP Request for Proposal

SHEQ Safety, Health, Environment, and Quality

SETA Skills Education Training Authorities

WPS Welding procedure specifications

WQR Welder’s Qualification Record

2.5 Roles and Responsibilities

Eskom Quality representative/ professional will select applicable requirements for existing and

potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier

Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001

Standard).

The existing and/ or potential suppliers must complete, sign and return Form A with the other

returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and

responsibilities for this standard are defined within the text of this specification.

2.6 Process for Monitoring

The application of this specification throughout Eskom shall be audited as per the management

system audit schedule.

2.7 Related/Supporting Documents

The documents superseded by this specification: all divisional and business unit supplier quality

requirements standards and/or specifications.

Forms and templates:

[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management

Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form

A)

[2] 240-109253698 Template for a Typical Contract Quality Plan

[3] 240-109253302 Quality Control Plan/Inspection and Test Plan

[4] 240-126469599 Method Statement Template.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3. Pre-Contract Award: Quality Requirements

The quality assessment criteria and Form A of this specification will be selected and completed by

an Eskom Quality representative/ professional who will identify the applicable supplier quality

requirements to be met.

Form A of this specification must also be completed and signed by the supplier responding to an

Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements

as per this specification and ISO 9001 Standard or any additional quality requirements specific to

the scope of work.

3.1 Supplier and Sub-Supplier Quality Management System Requirements

3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS

that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest

applicable revision) and in accordance with the requirements of this specification.

3.1.2 Such a formal system shall consist of the appropriate documented information required by

ISO 9001 and may include a quality manual, quality plans, work procedures, work

instructions, method statements, work flow documentation, etc., as the case may be. This

requirement constitutes the most basic QMS requirements.

3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001

certificate from an accredited certification body, as indicated in the applicable Eskom

invitation (this requirement applies equally to both the supplier and any/ all manufacturing

third-party organisations mentioned above).

3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,

documented, implemented, reviewed and maintained QMS that complies with the

requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the

main supplier invariably requires the assistance of a sub-supplier in order to realise its own

supply obligations. The aforementioned requirement applies equally in all cases where any

such sub-supplier’s scope of responsibility includes the provision of any of the following

activities, namely, design and development, manufacturing, maintenance, testing, storage,

delivery, installation, commissioning, and project management, or in the cases the supplier

name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must

ensure that the changed entity can still fulfil the requirements as set out in the contract

documentation.

3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier

facilities.

3.1.6 The main supplier shall be responsible for defining and managing the specific quality

assurance and control elements applicable to the respective sub-supplier’s scope of

work/supply and ensure that its sub-supplier(s) quality programmes support Eskom

requirements.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect

the quality system prior to implementation of these changes.

3.1.8 The main supplier shall develop and implement a performance management programme for

their sub-supplier. The programme shall include, but not limited to:

 Verification of the QMS

 Audits and surveillances

 Regular assessment of the CQPs and reviews of QCPs.

 NC and Defect Management

 Inspection and test plans

 Risk management

3.2 Quality Plan

The information in this section constitutes the minimum requirements for a quality plan.

3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the

categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services

and processes shall have a documented, implemented, reviewed and maintained contract

quality plan and/or quality control plan (inspection and test plan).

3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All

production and/ or service provision shall be carried out in accordance with a documented

and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test

plan (ITP).

3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the

supplier’s quality system in order to demonstrate its ability towards both controlling and

meeting specified Eskom requirements.

Note 1: Contract Quality Plan should address the quality assurance elements related to the scope

of work and/ or technical specification.

Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality

control elements related to the scope of work and/ or technical specification.

3.3 Contract Quality Plan

The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality

plans (CQPs) and associated documentation in accordance with the requirements of project QMS

processes applicable to the sub-supplier’s scope of work.

The supplier shall, where applicable, based on scope of work criticality, ensure that procurement

documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for

supplier and Eskom review.

The main supplier shall ensure that sub-supplier CQPs are developed and implemented in

accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In

addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall

include the following (as applicable):

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3.3.1 The management of records, including material tests, positive material identification (PMI)

testing, material certification, etc.

3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of

inspection.

3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior

to shipment.

3.3.4 The special processes related to welding: management of the welder’s qualification record

(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)

that will be used in the performance of work for supplier review and acceptance prior to

commencing manufacture. Welders shall be qualified to the specified Codes of Construction

for the applicable procedures. The requirements for qualification shall be specified by the

supplier, and welder records shall be maintained by sub-suppliers performing the work.

3.3.5 The special installation procedures and other required fabrication or manufacturing

procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)

that will be used in the performance of work shall require supplier review and acceptance

prior to commencing manufacture. The personnel carrying out special processes (for

example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully

verified by subsequent inspection and test shall be suitably qualified and, where applicable,

registered with statutory bodies as legally required, that is, as radiographic workers to conduct

radiography. The requirements for the qualification shall be specified, and personnel records

shall be maintained in accordance with the Project Quality Personnel Qualification

Specification and, where applicable, legal requirements.

3.3.6 The personnel required to perform special processes shall be certified competent through a

certificate of competency in accordance with the company’s internal training management

and competency control procedures or an external certification body (for example, NDT)

through an accredited service provider as per Skills Education Training Authorities (SETA)

requirements.

3.3.7 All personnel who perform activities that affect quality shall have their training needs identified

and documented. The required training shall be implemented in accordance with the

company’s training management and competency control procedures. All the training

certificates shall meet the SETA requirements in terms of having the unit standard completed

and the accreditation number of the service providers.

3.3.8 Instructions and requirements for equipment and materials storage, preservation, and

maintenance, including identification of materials required for preservation and maintenance,

are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that

appropriate resources are available at the time of delivery.

3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s

sub-suppliers by Eskom or it agent.

3.3.10 The CQP information need to include, but not limited to:

 Spells out the aspects of the QMS to be applied within a specific Eskom project, and the

methods to be utilised to ensure quality.

 Outline the resources, the communication channels, applicable documents and records to be

generated.

 Management Authority and Responsibility from both supplier and client need to outline in the

Cqp.

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 List of documents and records that will be used and submitted during the execution of the

project.

 Communications channels should include contact person and contact details

 Monitoring & measurement procedures for activities need to be indicated.

3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements

Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-

fabrication meeting and prior to commencement of manufacturing, whichever is earlier.

3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does

not have a CQP template.

3.4 Quality Control Plan

The supplier shall develop and implement processes and procedures that efficiently and effectively

monitor, verify and document the quality of the scope of work for deliverables.

The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail

sufficient to address all quality-control-related activities in a chronological order, from contract review

through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,

hand-over documentation, and certification. In addition, the supplier shall ensure compliance with

the following requirements:

3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a

supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be

performed and special attention to controls related to critical products and services.

3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and

they shall allow for the insertion of Eskom specific requirements, including hold and witness

points prior to the commencement of work.

3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection

authority or agency’s agreement prior to the commencement of work involving an activity

affected by such changes.

3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final

acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation

inspections where contracted, preservation, site acceptance tests, construction and erection

works, and pre-commissioning and commissioning tests.

3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier

Qcp/ itp.

3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at

the work location, and Eskom representatives on site shall have on-going access to this

information. Workplace documentation shall be available in English and in any workforce-

appropriate language.

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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-

supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details

of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-

supplier scope of work.

3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper

implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by

sub-suppliers.

3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of

selected functions and to perform surveillance or audits of the work.

3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can

be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or

other risks.

3.4.11 A QCP/ ITP shall contain the following information:

 Eskom contract number and title

 The supplier’s order number

 Identification of the area of works/contract

 Description of the work, with components, item number, and activity date

 QCP/ITP unique number

 A list of the sequence of operations, including inspection and tests

 The identification of the specification, drawing number, or procedure for each operation,

with reference to the relevant criticality risk rating

 The acceptance criteria, with reference to the technical specification, in-house, national, or

international standard, with the relevant clause number for each operation

 The inspection and test activities that the supplier has nominated for its intervention points

 Provision for the inclusion of intervention points nominated by Eskom and/or its authority/

agency

 Provision for intervention point acceptance by date and signature for all parties having

intervention in the plan

 Inspection and test records to be generated by the supplier for each operation and an

indication of records to be provided to Eskom (as applicable)

3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated

documentation applicable to the sub-supplier scope of work. Any changes made to the QCP

after submission must be resubmitted to Eskom for further review. The supplier shall ensure

that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements

Specifications, including, but not limited to, the following requirements:

 Clear and unambiguous description of the equipment and location(s) at which each activity

will take place, including facility location(s)

 Identification of quality verification activity and stage

 The details of reference documents, procedures, or method statements to be utilised in

performance of the activity, including specific reference to actual sections and pages of

procedures, standards, instructions, specifications, etc.

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Revision: 3

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 Definition of acceptance criteria

 Listing of certifying or verifying documents generated to provide evidence of compliance

with specified requirements; documents are to be provided using the proper Eskom

document numbering requirements

 Identification of main supplier and sub-supplier (where applicable) third-party/approved

inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,

document review, and verification monitoring points and provision for sign-off of each of the

above-mentioned parties for each intervention point

 Qualification requirements for quality control inspectors, including any third-party/AIA

inspectors

 Listing of all proposed test procedures

 Acceptance criteria for each inspection or test in alignment with specified tolerances

 A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where

applicable), and Eskom prior to commencement of work

 Inspection or testing intervention points, including, but not limited to, factory acceptance test

and package acceptance test, witness, and hold points

3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start

of each subsequent phase.

 The supplier shall arrange coordination meetings with Eskom prior to placement of orders

for items or equipment to ensure that all technical and commercial requirements are clear

and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.

 Supplier inspection personnel, including inspection agency personnel, shall be competent

and qualified to perform inspection and testing assignments. Mobilisation of all such

personnel shall be in compliance with the Project Quality Personnel Qualification

Specification.

3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with

comprehensive, clearly written, and unambiguous inspection and testing protocols, including

processes, procedures, and methods that shall include, but not be limited to, the following:

 Requirements for inspection checklists and inspection assignments, with lists of items to be

inspected

 An inspection and testing report format, report content, schedule for report processing and

distribution, and report retention requirements

 Inspection and test report results response tracking (log) and resolution of nonconformity in

inspection and test processes, procedures, or methods and nonconformity identified in

inspection and test results

 Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the

equipment and sub-systems (if applicable)

 Hazard and Operability Study (HAZOP) report, as applicable

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier

inspection and testing programmes. These shall include review of sub-supplier inspection

reports and other quality control documentation. Additional formal assessment of

manufacturing, fabrication, and assembly facility operations shall be conducted by the

supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s

inspection and testing programmes. Assessment frequency shall be established in

consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and

performance information. The assessment scope and schedule shall be developed in

consultation with Eskom.

3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased

product compliance with specifications shall obtain document return/review status prior to

implementation.

3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to

deliver the works.

3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will

keep minutes of these meetings.

3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or

AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality

representatives who will be involved in the works, and records are to be kept.

3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the

supplier’s or sub-supplier’s premises and on site where the work is being performed. The

supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.

3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality

control activities, either in the capacity as an AIA or inspection agency, on the works

contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,

hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such

organisation to carry out its work on behalf of Eskom.

3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier

does not have a QCP/ ITP template.

3.5 Pre-Contract Award: Quality Requirement

3.5.1 Main Supplier and Sub-supplier Categories

Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are

classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality

documentation as per the tender selected category (indicated in Form A) using the list of tender

returnables document.

NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for

information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for

the procurement of products and services].

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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The following are the minimum returnable documentation for Categories 1 to 4:

3.5.2 Category 1: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the

latest applicable revision). The QMS should drive the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal and external

audit reports. The audit reports must include, if applicable, nonconformity identified, and the

resulting remedial actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit a draft, or an example of an inspection and test

plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

documents (240-12248652).

3.5.3 Category 2: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed, implemented and maintained QMS

that complies with ISO 9001 or any applicable standard of quality management system (the latest

applicable revision). The following documents (approved/ signed copies) shall be submitted:

 Quality Management System manual or a documented information that have defines and

describes the QMS and its scope

 Quality Policy, aligned with the supplier’s strategic direction (documented information)

 Quality Objectives (documented information)

 Control of documented information (both maintain and retain documented information )

 Internal audit procedure (documented information)

 Control of nonconforming outputs (documented information)

 Nonconformity and Corrective action procedure (documented information)

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal audit reports. The

audit reports must include, if applicable, nonconformity identified, and the resulting remedial

actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or

quality control plan (QCP) on similar or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

document (240-12248652).

3.5.4 Category 3: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001

(or the latest applicable revision). The following documented information (approved/ signed

copies) shall be submitted:

o Quality management system manual or a (documented information) that have

defines and describes the QMS and its scope

o Quality Policy, aligned with the supplier’s strategic direction (documented

information)

o Quality Objectives (documented information)

o Control of documented information (both maintain and retain documented

information )

o Internal audit procedure (documented information)

o Control of nonconforming outputs (documented information)

o Nonconformity and Corrective action procedure (documented information)

The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example inspection and test plan (ITP) or

quality control plan (QCP).

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

NB: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.5.5 Category 4: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a quality method statement based on ISO 9001 and specific to the

scope of work.

 The quality method statement should address all the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic

direction). (documented information)

 The supplier shall submit a copy of quality objectives. (documented information)

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of the documented information for roles, responsibilities and

authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant

documented information are; organization charts, job descriptions, work instructions, duty

statements, manuals, procedures.

Note: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment

Supplier capability and capacity assessments shall be performed prior to contract award on potential

suppliers participating in Eskom Holdings procurement process to:

 provide products and services with high risk to operational sustainability

 work on critical plant and equipment

 supply of critical plant items or components

 provide special processes

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant

equipment, supplying commodities and providing specialised services shall be subjected to the

capability and capacity assessment.

Critical plant includes the following:

 Generation Level 1 & 2 plant

 Transmission and Distribution Power Plant & Control Plant

 Mega Projects

All potential quality risks identified will be included in the assessment report provided for the tender

evaluation.

Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:

Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether

capability and capacity assessment will be conducted.

3.7 Post-Contract Award

3.7.1 Contract Execution

The supplier shall submit the following documents within 30 days or as per stated timeline after the

contract date, prior to the commencement of work, for acceptance by Eskom:

 The supplier shall complete a QCP before contract award. This shall be reviewed and

signed off by Eskom within 30 days or as per stated timeline after contract award.

 The supplier shall complete a quality control plan and ITP(s) for review and acceptance by

Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30

days or as per stated timeline after contract award.

 The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and

by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier

and Eskom comments shall be resolved prior to commencing work.

 The equipment lists and an indication of pressurised components and systems.

Note: These plans are to be compiled in line with Eskom’s requirements and will have to be

discussed with, and approved by, Eskom prior to any work commencing.

 Correspondence shall be directed to the project manager, and periodic quality review

meetings shall be convened by Eskom with the supplier.

 The mandatory quality review meetings are to be convened by the nominated project quality

manager or his/her representative for the contract.

 Monthly quality performance and management reports are to be prepared by the supplier

during contract execution. The content of these reports shall be agreed by Eskom when

submitted to Eskom on a monthly basis.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.7.2 Supplier Quality Performance Monitoring Phase

During the contract execution phase, suppliers shall be monitored by Eskom for performance on

quality-related aspects.

The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to

the supplier.

The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the

execution of a contract using agreed key performance indicators. The monitored key performance

areas include the following:

 CQP and QCP /ITP

 Delivery

 Design

 Cost

 Management system

Subsequent key performance indicators associated with these areas will include the following:

 Nonconformity monitoring

 Audit and assessment evaluation scoring

 Management system compliance and accreditation

 Achievement of delivery targets as per contractual agreements

 Process improvements

 Correction and corrective action response and closure

3.7.3 Supplier Quality Audit

3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers

3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers.

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user to ensure it is in line with the authorized version on the system.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,

accredited, and experienced personnel in accordance with procedures documented in the

Cqp.

3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project

scope of work quality audits and related quality performance reviews. Supplier quality audits

and related quality performance review processes shall be designed to address evaluation

of progress towards completion of project functional area deliverables as well as final

deliverable quality.

3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional

areas and related quality performance reviews at the time of first post-contract award CQP

submission.

3.8 Standard Conditions

3.8.1 Rights of Access

Eskom:

3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts;

3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well

as any documentation, materials, or equipment associated with the work, at any time or

project work location; and

3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-

suppliers.

The supplier:

3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with

the work at any time;

3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and

witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification

shall be conducted at no extra cost to Eskom;

3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,

and supporting documentation through provision of access to view and photocopy, as

required, to support verification of scope of work requirements. Access shall include the

ability to photograph Eskom equipment, systems, system components, materials, etc.;

3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by

itself or sub-suppliers, where Eskom might not have participated in the witnessing of their

quality assurance or control (this refers to inspections, audits, etc. performed by the supplier

on its own sub-suppliers);

3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by

Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and

3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.2 Eskom Rights to Information

3.8.2.1 To expect that the works will be conducted in accordance with the contract between the

parties.

3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.

3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in

selected audits as an observer and by assessing the supplier during key work stages.

Eskom will coordinate with the supplier to develop an oversight schedule aligned with the

supplier’s audit schedule.

3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the

audit programme.

3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier

shall provide all resources to support these activities.

3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.

3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.

3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective

of the agreed payment schedule and in accordance with the conditions of contract.

3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts.

3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as

well as any documentation, materials, or equipment associated with the work, at any time or

project work location.

3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.

3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s

or sub-supplier’s premises and on site where the work is being performed.

3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs

for Eskom oversight of selected functions and to perform surveillance or audits of the work.

3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and

before delivery, construction, erection, and commissioning to measure, test, and inspect the

products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery

order at any time and for any portion of the work that is not being performed in accordance

with the specified/agreed requirements.

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Revision: 3

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3.8.3 Preservation

The supplier shall develop and implement a comprehensive preservation programme consisting of

plans, processes, procedures and actions undertaken for the purpose of planning for and

maintenance of material deliverables quality. The supplier preservation programme scope includes,

but is not limited to, the following:

3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct

implementation of, preservation programme requirements.

3.8.3.2 Development and implementation of preservation programme training appropriate to work

need.

3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of

services encompassing an online monitoring system and asset tracking during, but not

limited to the following stages: inspections, testing, shipping, transportation, storage, and

commissioning. The supplier is to enable full access during all of these stages in order to

allow the installation of the devices on Eskom-identified products and equipment, which

include the sub-supplier’s testing facilities, processing plant, and any other processes

deemed important towards effective and efficient quality control.

3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service

provider in ensuring seamless installation of the device and other associated installations.

Moreover, there is also a need to integrate data flows and systems between Eskom and the

supplier. Further details are included in the Eskom specifications and works information.

3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of

preservation requirements.

3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements

and recommendations.

3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency

with preservation programme expectations.

3.8.3.8 Preservation work plan development and plan execution performance evaluation of all

parties engaged for provision of material transportation, handling, or storage services.

3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance

at all work locations.

3.8.3.10 Development of a preservation programme records management process, in compliance

with Eskom information management requirements, which comprehensively addresses

generation, maintenance, and ready access by Eskom to all preservation programme

records.

3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for

identification of all physical asset pre-operation preservation of quality requirements. In this

reference, the term “physical assets” should be understood to include bulk materials,

including consumable items, equipment systems, system components, and any other

procured or supplied materials or equipment transferred to project control, but not deployed

for operational purposes.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.3.12 Where the project responsibility for equipment and materials management has been

formally delegated, the supplier’s preservation programme shall ensure clear and

unambiguous communication of pre-operation preservation of goods quality requirements

to sub-suppliers.

3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document

processes and procedures for efficient and effective monitoring of compliance with

programme requirements.

3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of

preservation requirements in the engineering instruction and subsequent inclusion of said

instruction in procurement documentation and shall be applicable until such time as

equipment or materials have been incorporated in an operating or operational system or

structure.

3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for

management of preservation responsibilities between project functional areas, for example,

procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to

construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level

responsibility between various subcontracted service providers.

3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project procurement, logistics, construction management,

quality, security, and other project functional areas, as required, for efficient and effective

implementation of preservation requirements. This shall take the form of a preservation

programme applicable to all systems, system components, equipment, materials, customer-

supplied materials, and other goods procured or managed under the scope of work.

3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously

address temporary, long-term, and in-transit preservation requirements, including, but not

limited to:

 requirements for protection against, or insulation from, atmospheric conditions,

sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or

other physical environment conditions;

 detailed procedures for application, use, monitoring, and maintenance of coatings,

coverings, fasteners, lines, and other components for internal and external weather

proofing;

 requirements for electrical grounding or isolation;

 requirements for internal or external environment creation, for example, inert gas

charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;

 detailed procedures for initial set-up, charging, activation, and maintenance of

internal atmosphere generation, regeneration, monitoring, and relieving systems, for

example, inert gas management systems;

 requirements for protection against, or insulation from, vibration or long-period

cyclical motion in transit, for example, wave-generated movement during sea

transport;

 internal and external structural integrity protection, for example, internal and external

bracing, padding, framing, chocking, etc.;

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Revision: 3

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 support structure requirements, for example, stools, pads, or other devices,

substrates, or support required to ensure in-storage and in-transit stability of

systems, system components, equipment, and material, or other discrete units or

items;

 provision for physical separation and/or barriers to prevent airborne or direct

transmittal of contaminants between work areas or between work areas and storage

areas, for example, prevention of carbon steel grinding or cutting debris impact on

stainless steel elements, airborne drift of blast aggregate into vessels or machinery,

etc.;

 provision for, and final disposition of, temporary and longer-term storage or transit

required supports and related binding devices, for example, stools, stands, sea

fasteners, platforms, chocks, spacers, cabling, etc.;

 provision of requirements for temporary work platforms or other support structures

required to ensure provision of preservation services, for example, provision of a

self-elevating work platform for periodic access to elevated fittings, gauges, man-

ways, etc.;

 requirements for protection against, or insulation from, contact with other objects, for

example, padding or other protection for external tubing, fittings, or other impact-

sensitive structures or components;

 clear physical delineation of temporary and longer-term storage areas supplemented

by hard and soft barriers, as required, to maintain a protective perimeter;

 documented agreements with storage facility and transportation provider

management regarding security management, including, but not limited to, facility

access and egress control and control of access to project goods and materials

within facility boundaries or aboard vehicles or vessels; and

 detailed procedures for inspection and testing to verify performance of preservation

procedures and to provide for timely notice and corrective action to maintain

preservation status.

3.8.3.18 The supplier’s preservation management programme scope shall encompass

management of preservation requirements, from initial transfer of ownership or management

responsibility to project scope of responsibility, through any period of temporary or longer-

term storage and through any period of transit, including transit for final delivery at point of

active use or installation.

3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously

address processes and procedures to ensure that storage and control of materials are

accomplished in accordance with manufacturer recommendations, specifications, and

project-specific requirements.

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions

to address preservation and control of valves, electrical motors and components,

mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,

gaskets, coatings, insulation, and other materials. Special precautions include, but are not

limited to, supplier-specified maintenance procedures related to engines, electric motors,

pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.

3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the

system, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented in purchase orders, work authorisations, and other

communications between the supplier and sub-suppliers.

3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,

supplier procurement processes shall ensure clear and unambiguous documentation of sub-

supplier input into preservation management programme requirements.

3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project logistics, construction management, quality, security,

and other project functional areas, as required, for efficient and effective implementation of

preservation requirements.

3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-

supplier responsibility for execution of all preservation management programme elements,

including, but not limited to, all systems, processes, procedures, methods, ready access to

records, and provision of equipment, tools, or services essential to efficient and effective

execution of the preservation management programme.

3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are

clearly and unambiguously defined within the project team and efficiently and effectively

implemented at all project scope of work locations. Inclusion of supplier and sub-supplier

scope of work in the development and implementation of a preservation management

programme shall be considered essential to efficient and effective preservation

management programme execution.

3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility

for oversight and management of preservation management programme elements during

every stage of project development.

3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation

records for inspection and audit.

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user to ensure it is in line with the authorized version on the system.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.4 Quality Audits Related Conditions

3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review

schedule and shall incorporate the current schedule as an attachment to the supplier CQP.

3.8.4.2 The supplier’s quality audit and related quality performance review schedule development

process shall be designed to incorporate consideration of information generated by

previously conducted audits and reviews, by input from project risk management evaluations

(risk register), or from Eskom or sub-supplier subject matter expertise.

3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected

audits as an observer and by assessing the supplier during key work stages. Eskom will

coordinate with the supplier to develop an oversight schedule aligned with the supplier’s

audit schedule.

3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the

supplier reflected in the audit programme.

3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and

unscheduled, during all phases of the contract. The supplier shall provide all resources to

support these activities.

3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture

and before delivery, construction, erection, and commissioning to measure, test, and inspect

the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect

products that are being manufactured by any sub-supplier. This includes surveillances.

3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-

suppliers.

3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting

quality audits and related quality performance reviews shall be defined in the supplier CQP

and shall be in compliance with the Project Quality Personnel Qualification Specification.

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom

3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated

by the supplier as a matter of urgency in order to determine the root cause, corrective action

measures, as required, with implementation time frames.

3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to

Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days

from the date of issue of the nonconformity and should be aligned with the site

requirements/procedure.

3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the

supplier proceeding with any pending/further intervention or corrective action, as may be

required by Eskom.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during

the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in

breach of contract and shall be held liable for any repair, rework, and/or associated

replacement costs. The supplier may, in such instances, also be held liable for the full costs

associated with the conducting of follow-up audits/surveillances/inspections.

3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection

reports raised by Eskom or its appointed inspection authority/agency shall form the basis of

any action to rescind/withdraw the supplier’s qualification status.

3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and

issued to the suppliers via the contract communication protocol. The suppliers shall

investigate the matter and respond in writing to Eskom of disposition within the stated

contractual conditions.

Note: The dates for the disposition should align to contractual conditions.

3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and

shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the

system failures. The supplier with raise a Corrective Action Report and undertake Root

Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken

immediately.

3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated

contractual conditions. The Project Manager should apply contractual remedies in

accordance with Fidic/ NEC contract.

3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same

supplier within a period of 6 months or less. This must then be escalated to the management

review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then

the matter must be escalated to the supplier review committee for recommendation.

3.8.6 Special Processes

The following requirements shall be applicable as well as additional requirements as specified in the

scope of work for the provision of the following special process services:

3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified

or work methods and operators tested and qualified are controlled and all steps followed

before the work can commence.

3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication

techniques, coating, painting, etc.

3.8.6.3 All special processes (procedures and processes) shall be submitted for review and

acceptance by Eskom, accredited or certified agency. No work shall commence until these

are accepted.

3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified

or approved by an accredited body and proof of certification shall be submitted to Eskom for

review. An example for this will be the Welding Management System based on ISO 3834.

3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review

and acceptance.

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user to ensure it is in line with the authorized version on the system.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in

accordance with the procedures, processes and/ or applicable standards/ codes.

3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by

the supplier in accordance with the applicable procedure or code and these made available

to Eskom at all times.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Kerseri Pather General Manager: Risk and Sustainability

Lenock Meyer Acting Senior Manager: Quality Management

Pamela Dondashe Middle Manager: Quality Assurance

Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management

Suzette Manthe Senior Advisor: Quality Performance and Planning

Lorna Ndlela Middle Manager: Eskom Document and Records Management

5. Revisions

Date Rev. Compiler Remarks

October 2021 3 SA Sambo Specification was due for revision and in addition, to

align the requirements with the latest Eskom business

processes and systems.

October 2018 2 SA Sambo Specification reviewed to be aligned with the

requirements of ISO 9001:2015

March 2016 1 SA Sambo Specification was due for revision and also to

repackage the requirements and tender returnable

documents into four categories.

December 2011 0 A Hunter New document

6. Development Team

The following people were involved in the development of this document:

 Andrew Else

 Bongi Tshabalala

 Feziwe Mogamisi

 Lesego Garegae

 Patrick Thwane

 Xolani Zuma

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

7. Acknowledgements

Eskom Operational Quality Forum Members

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B.2 Documented information for Control of Externally Provided Processes, Products and Services - Must include criteria for evaluation, selection,

Indicate with an

105658000 (x) as applicable

Specification or (-) if not

Applicable

Pre-contract award quality requirements x

(*Select Only Applicable Category). NB: Not more than one category must be selected. Also indicate

whether site assessment is applicable.

Category 1 (refer to clause 3.5.-105658000) -

Category 2 (refer to clause 3.5.-105658000) -

Category 3 (refer to clause 3.5.-105658000) X

Category 4 (refer to clause 3.5.-105658000) -

Main Supplier and Sub-supplier Capability and Capacity Assessment (refer to clause 3.-105658000) -

3 post-contract award(eskom)

The aim of the Health & Safety (H&S) specification is to provide principal contractor/s and suppliers

with:

• The overarching framework within which the principal contractor is required to demonstrate

compliance to legal and Eskom’s/ NTCSA H&S requirements.

• Establish the way the principal contractor is to manage H&S risks in the execution of the

contract.

NTCSA strives to exceed the minimum standards prevailing in the construction industry and requires

full commitment from all parties to be pro-active to achieve best H&S business practice.

This H&S Specification is intended for principal contractor and their contractors to develop a H&S

plan that meets the specified requirements.

2. Supporting Clauses

2.1 Scope

This H&S specification sets out the minimum legal and NTCSA requirements for construction work

that is specific to the scope of work, site, and type of project.

2.2 Purpose

To indicate to principal contractor the H&S requirements on the project, upon which their planning

for the management of H&S will be based on and thus produce their H&S plan.

2.3 Applicability

This specification is only applicable to the project as mentioned on the first page, title all principal

contractors, contractors, service providers, suppliers and all the activities and processes carried out

for and on behalf of PD.

This specification shall be implemented from the date of approval.

3. Normative/Informative References

Parties using this specification shall apply the most recent edition of the documents listed below.

3.1 Normative

• 32-727: Safety, Health, Environment and Quality Policy
• 240-62196227: Life-saving Rules Standard
• 240-62946386 Vehicle & Driver Safety Management Procedure
• 240-114967625: Operating Regulations for High Voltage Systems
• 32-37 Substance Abuse

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• 32-124: Eskom Fire Risk Management
• 32-95: Occupational Health and Safety Incident Management Procedure
• 240-43848327: Employees’ right of refusal to work in an unsafe situation.
• 32-418: Working from Heights Procedure
• 32-520: Occupational Health & Safety Risk Assessment Procedure
• 32-123: Emergency Planning
• 32-407: Behaviour Safety Observation Procedure
• Occupational Health and Safety Act, No and Regulations
• Construction Regulations of 2014
• 32-726: Contract and Contractor OHS Management
• 32-524: Manual, Developing a Specification
• 32-1126: Eskom Smoking Policy
• 32-1134: Physical Access Control at Eskom Premises
• Disaster Management Act, 2002: (Act No.)
• All relevant South African legislation-national; provincial, municipal by-laws.
• All relevant international/national recognised code of practice (such as South African National

Standards – SANS)

• 240-70413865 Power Delivery Operating Assessment, Authorisation and Training Standard,

Note: only latest documents must be used and all pertinent OHS Regulation as per the scope of

works must be included. Remove this note prior authorising this specification.

3.2 Informative

[1] ISO 45001:2018, Occupational Health and Safety Management Systems-Requirements

[2] ISO 9001:2015 Quality Management Systems- Requirements

4. Definitions.

Baseline risk assessment: (32-520) baseline operational risks refer to the H&S risks associated

with all standard processes, as well as routine and non-routine activities in the business.

Critical Lifts: (1) any lift weighing in excess of 20 tons, (2) any lift involving a crane suspended work

platform (man cage), (3) any lift over critical operating and/or process equipment and (4) any lift that

exceeds 85 % of the crane’s load chart (5) any lift that utilises more than one lifting device (Tandem

Lift).(6) Load transfers.(7) night lifting.

Eskom Requirements: Eskom requirements, which evolve from directives, policies, standards,

procedures, specifications, work instructions, guidelines, or manuals.

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Hazard identification: the identification and documenting of existing or expected hazards to the

health and safety of persons, which are normally associated with the type of construction work being

executed or to be executed.

Medical surveillance: a planned programme or periodic examination (which may include clinical

examinations, biological monitoring, or medical tests) of employees by an occupational health

practitioner or, in prescribed cases, by an occupational medicine practitioner.

Method Statement: is a written document detailing work procedures and sequences of operations.

On Site/Site: any workplace where the contractor or his employees perform construction related

work as agreed contractually with the client.

Planned Task Observation: an independent observation made during the planned period in which

the task is being executed.

Pre-Task Risk Assessment: a meeting held prior to the commencement of the day’s work with

relevant personnel (client representative included) associated with the task at hand.

Risk Assessment: a programme to determine any risk associated with any hazard at a construction

site in order to identify the steps needed to be taken to remove, reduce, or control such hazard.

H&S File: a file or other record in permanent form, containing the information on the H&S

management system during construction including all information relating to construction phase after

the handover to Client.

Safe Work Procedures: a series of specific steps that guide a worker through a task from start to

finish in a chronological order. Safe work procedures are designed to reduce the risk by minimizing

potential exposure.

5. Abbreviations

Abbreviation Explanation

AIA Approved Inspection Authority

COIDA Compensation for Occupational Injuries and Diseases Act

CR Construction Regulations

DMR Driven Machinery Regulations

DSTI Daily Safety Task Instruction

EA Environmental Authorization

ECO Environmental Control Officer

FAS Fall Arrest Systems

GSR General Safety Regulations

RHCA Regulations for Hazardous Chemical Agents, 2020

H&S Health and Safety

HIRA Hazard identification and risk assessment

LDV Light Delivery Vehicles

LMI Lifting Machine Inspector

LME Lifting Machine Entity

LTIR Lost Time Incident Rate

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Abbreviation Explanation

NEC New Engineering Contract

NEMA National Environmental Management Act

NTCSA National Transmission Company South Africa

NQF National Qualifications Framework

OHNP Occupational Health Nursing Practitioner

OHS Act Occupational Health and Safety Act No.

OHS Occupational Health and Safety

PPE Personal Protective Equipment

PTO Planned Task Observations

RSA Republic of South Africa

SANAS South African National Accreditation System

SANS South African National Standards

SACPCMP South African Council for the Project & Construction Management Professions

SAQA South African Qualifications Authority.

SDS Safety Data sheets

SHEQ Safety, Health, Environment Quality

SETA Skills Education Training Authorities

SWP Safe Work Procedure

PD Project Delivery

VFL Visible Felt Leadership

6. Key Eskom PD Project Team

• Eskom Project Manager: Fako Pitsi

Manages the contract signed with the principal contractor and ensures that H&S specifications are

developed and issued with tender enquiries, and that the principal contractor’s H&S plan is approved

prior to commencement of work. He must ensure that applicable legal and other requirements are

complied with by the principal contractor and (if applicable) their contractors. The project manager,

thus takes the overall accountability of this project as

• Designer: Lesibana Lamola

Is responsible for the overall management of the project design as well as ensuring the management

of the compliance of the completed works to the design during and after construction on site.

• Eskom Health and Safety Senior Advisor/ Officer: Andani Munyai

Provides assurance, advice, and support to the project in the management of the H&S issues on the

project. They will also assist in the development of project’s H&S Specifications which will be issued

with enquiry documents, and that the principal contractor’s H&S plan is submitted; evaluated and

approved. They will be responsible for auditing and ensuring compliance to legal requirements. The

H&S Senior Advisor shall approve the principal contractor H&S plan in all projects that does not have

a CWP.

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7. Roles and Responsibilities

7.1 Visible Commitment

Visible commitment is essential in providing a safe work environment. managers, supervisors, and

employees at all levels must demonstrate their commitment by being proactively involved in the dayto-day operations, in particular H&S aspects of the project / contract.

A minimum of one (1) Visible Felt Leadership engagement (VFL) per month shall be conducted by

the contractor’s senior manager and the project manager shall be submitted to Eskom Project

Manager.

7.2 Designers

The designer of a structure must comply with Construction Regulations 6 and ensure that cognizance

is taken of ergonomic design principles and foreseeable constructability health and safety risks

during construction and life cycle of the structure.

7.3 Principal Contractor’s Accountabilities

a. The principal contractor shall comply with provisions of Construction Regulations 7.

b. Where a principal contractor procures the services of a contractor, the principal

contractor shall first inform the client. Such contractor shall also comply with relevant

sections of this H&S specification.

c. The principal contractor must demonstrate how activities of various contractors will be

coordinated to mitigate the risks.

d. The principal contractor shall ensure that his/her H&S plan is approved by the client

before gaining access to site. The same principle will apply to its contractor, where he/she

shall approve his/her contractors H&S plan.

e. A comprehensive & updated list of all contractors on site, also indicating the type of work

being done.

f. The principal contractor shall coordinate, consolidate, and submit H&S performance and

that of contractors on the last day of each month to the client.

g. The principal contractor must ensure that their senior management and that of their

contractors conduct VFL, at least once a month.

h. The principal contractor must incorporate the client's induction into their induction and

induct their contractors before site access. The principal contractor shall keep all

induction material including registers.

8. Management and Supervision of Construction Work

a. The principal contractor shall comply with provisions of Construction Regulations 8.

b. The principal contractor shall appoint one (1) full-time competent construction manager

responsible for a single site. In a case where a construction manager is not available, an

alternate construction manager shall be appointed in writing for a specified duration.

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c. Having considered the size of the site one or more assistant construction manager shall

be appointed in writing.

d. The principal contractor shall appoint (1), (full time) Safety officer in writing in accordance

with the provisions of Construction Regulations 8(5).

e. Construction supervisors and their assistance must be appointed in accordance with

Construction Regulations 8(7) & (8) respectively.

f. The appointed safety officer shall be registered with SACPCMP.

Note: no construction work must commence or continue without a competent supervisor and a safety

officer being on site.

9. Process for Monitoring

This document is under revision control and is valid for the duration of the works and will be

amended, as and when necessary, as requirements are being amended and therefore it will be

required for the principal contractor and contractor’s H&S plan to be amended accordingly.

Conformance to this document shall be via regular safety inspections and by Monthly Audits.

9.1 Related/Supporting Documents

Annexure A – Eskom SHEQ Policy Statement 32-727

Annexure B – 20230726 SACPCMP Registration Categories

Annexure C – Contractor Manpower Sourcing and Verification

Annexure D – Pre-Task Planning Template

Annexure E – Flash Report template

Annexure F – Portable Toilet Specification

Annexure G – Contractor OHS File Handover Record Template

Annexure H – PD Loading and Offloading

Annexure I – Tender Evaluation Criteria

Annexure J – Site Readiness Evaluation Criteria

Annexure K - Health and Safety Requirements Acknowledgement

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10. Project Details

10.1 Scope of Work

Supplying, delivering and constructing of the new equipment shelter, suitable for housing the

Telecommunications equipment. The equipment shelter shall be 6 x 3 x3m with a floor capable of

carrying a weight of 1000kg/Sq. meter.

10.2 Location: Insert where the construction site is situated:

GPS Coordinates: (S24 12 08.6 E28 55 16.0)

10.3 Program details:

1. Anticipated date for the commencement of work on site: April 2026

2. Project completion date or project duration: December 2026

10.4 The Client Project Organogram:

Senior Manager

Projects

Mosebo Dikgale

Programme Intergration

Manager Manager Senior Advisor H&S Safety Risk Manager ConstructionAgent H&S

Suella Ramathibela N/A Johannes Sibanyoni Vusi Mthiminye N/A

Project Manager Project Scheduler H&S Officer

Fako Pitsi Karren Nel Andani Munyai

Project coordinator Site Supervisor Cost Engineer Risk Advisor

Sakhile Zulu TBC

Tbc tbc

Project Officer Quantity Survey

TBC Tlou Kgomo

10.5 Principal Contractor Organogram

The principal contractor shall provide an organisational organogram related to this project, listing all

the levels of responsibility from the Chief Executive down to the supervisors responsible for the

project. The organogram must list the names of appointees and their roles and responsibilities

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including the statutory requirements appointees. All organograms shall be updated timeously when

appointments are changed and filed in the project H&S file.

For the duration of the contract, the principal contractor shall ensure that competent persons are

appointed in writing in terms of the requirements of the OHS Act and its Regulations; and

or other statutory and Eskom/ NTCSA requirements and that all their appointees are made aware of

their accountabilities and responsibilities and have been suitably trained in terms of their

appointment.

11. Notification of Construction Work

The principal contractor shall notify in writing in a form similar to annexure 2 the relevant Provincial

Director (Labour Centre) of the Department of Employment and Labour of the intention to carry out

construction work as defined in the Construction Regulations 4, at least 7 days before construction

work is to be carried out. No construction work shall commence without a proof of submission of

such notification to the client.

12. Principal Contractor Appointments and Agreements

12.1 OHS Act Section 37 (2) (Legal) Agreement

a. An OHS section 37(2) agreement shall be signed between the client and the principal

contractor at the time of contract award.

b. The original copy of an OHS section 37(2) agreements shall be retained by the contractor

and a copy retained by the client project manager.

c. A copy of OHS section 37(2) agreement must form part of the respective contractor’s H&S

file.

12.2 CR 5(1)(k) Appointment

a. At contract award the principal contractor shall be appointed in writing by the PD Project

Manager for the construction site. Therefore, site access shall be granted once all the

contractual requirements are met.

b. A copy of OHS section 37(2) agreement must form part of the respective contractor’s H&S

file.

12.3 Designated employer, Sec 16(2) and other competencies appointments

The principal contractor shall ensure that a designated employer is appointed in writing for the for

the duration of the project.

13. Appointments and Competencies

The principal contractor shall ensure that competent persons are appointed in writing for OHS

statutory and non-statutory functions in line with their organisational structure.

The principal contractor shall ensure that the appointees understand their roles, responsibilities and

accountabilities. Copies of relevant appointments shall be kept on an OHS site safety file.

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14. Training and Awareness

The scope of training shall include, but not limited to, the type of work being performed and the

relevant procedures. Where training is provided by the external service providers, the principal

contractor shall ensure that the service providers are accredited by SAQA.

The principal contractor must demonstrate how he/she intends managing training/awareness within

their organisation including method of informing visitors and other persons entering the site about

hazards prevalent onsite.

Persons with foreign qualifications and registrations to convert these to equivalent local registrations

in that level or category (this shall be in accordance with SAQA and SETA requirements). The letter

from SAQA shall form part of the tender and site readiness submissions to PD.

15. OHS Policy

The principal contractor shall develop an OHS Policy authorised by their Chief Executives that states

overall OHS objectives and commitment to improving OHS performance and must be conspicuously

displayed and shared with all stakeholders.

16. Compliance and Non-Compliance

The principal contractor shall comply with relevant legal and other requirements as part of the

contract. Expenses to the principal contractor, which result from such compliance, as well as any

site-specific requirements, will be for the principal contractors’ account.

Where the principal contractor appoints another contractor(s), the same roles, and responsibilities

in relation to the contractor as the client has in relation to the principal contractor shall apply.

The client reserves the right to stop work and issue a non-conformance report and/ Prohibition

notice(s) whenever H&S violations are observed from the principal contractors and their contractors,

after engaging and making both aware of such. Expenses incurred because of such work stoppage

and standing time shall be for the principal contractor’s account. Any nonconformances/findings/observations found during the audits/inspections on the contractor shall be

raised and discussed with the relevant principal contractor (with whom the contractor is contracted

with).

16.1 Legal and Other Requirements

The principal contractors shall comply with the relevant applicable legislation, specifications, and

standards in accordance with the scope of the project.

The principal contractor shall compile a legal register listing all applicable legislation and standards

that may have an impact on the scope of work that they are performing on the construction project.

The register shall be updated as and when there are amendments.

17. Hazardous Work by Children (Child Labour)

The Bill of Rights in the Constitution of the Republic of South Africa is clear on the rights of

children, especially when it comes to child labour. Child labour shall not be permitted in any of

NTCSA, PD sites.

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18. Hazard Identification and Risk Assessment

The principal contractor shall develop a Risk Assessment in line with Construction Regulation 9 in

alignment to Eskom/NTCSA, 32-520 procedure.

Detailed Risk Assessment must be conducted to ensure that all the applicable scenarios are covered

and documented per site activities including practical controls. High Risk Activities

When the principal contractor and/or his/her contractors are working in an area where a high health

and safety hazard exists, the principal contractor shall:

a) Develop a SWP.

b) Ensure that permanent and adequate supervision is available for the duration of the work

performed.

c) Provide, erect and maintain the required barricading, lighting, flags, flashing lights, or other

safety control equipment to enable operations to proceed in a safe manner.

d) Maintain defined access ways, which are clear of obstructions, to allow for emergency vehicle

entry.

e) Provide any temporary protective shielding required for protecting nearby operations from

the construction activities, at their own cost.

19. Costing for H&S

The principal contractor shall ensure that the submitted tender adequately makes provision for the

cost of H&S.

Note: the costing for H&S must be itemised based on the overall scope of the project eg: resources,

provision of PPE, occupational hygiene, occupational health, etc.

20. Site Access

The principal contractor shall not permit any person to enter the construction site where their health

and safety may be at risk. Notices at every entrance prohibiting the entry of unauthorised persons

shall be posted:

a. No one should enter the construction site without being inducted. The principal contractor

shall demonstrate how site access shall be manage on site.

Note: Access to the site is through entering a private property , Principal contractor to follow

all the rules laid down by the land owner.

21. Signage

Symbolic safety signs shall comply with the requirements of SANS 1186.The display of the following

signage is mandatory:

a. The principal contractor sign shall be posted at their site offices and shall have the name

and contact details of the: Construction Supervisor; Health and Safety Manager/ Officer; First

Aider; Health and Safety Representative and Evacuation warden. Emergency numbers, principal

contractor name (including a logo), construction manager and contact number.

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b. The Contractors shall provide signage in accordance with the scope and work area.

c. All safety and warning signs shall be always obeyed.

22. Principal Contractor’s Site Facilities

Site facilities shall be established and maintained by the principal contractor. The facilities include

but are not limited to the following (refer to OHS Act, Construction Regulations 30). See also

Annexure F for portable toilet specifications. The design of the toilet should not expose employees

to splashes of other people’s human waste.

23. Public Safety

Principal contractors shall in their H&S plan, factor how they would safeguard members of the public

and the wild animals against their activities during the project.

24. Project and Site Rules

24.1 Life Saving Rules

The Eskom Life Saving rules applies to NTCSA employees, agents, consultants, contractors, and

visitors. Failure to adhere to these rules will be considered a serious transgression which will lead to

serious disciplinary action, which may include dismissal. The client reserves the right to suspend the

contractor’s activities pending the outcome of the disciplinary processes.

These rules are implemented to prevent serious injury or death of any employee, labour broker or

contractor working in any area within Eskom/ NTCSA.

The rules are:

Rule description of rule

Open, isolate, test, earth, bond, and/or insulate before touch

Rule 1

(That is plant, any plant operating above 1000 V)

Hook up at heights

Rule 2 Working at height is defined as any work performed above a stable work surface or where a

person puts himself/herself in a position where he/ exposes himself/herself to a fall from or into.

Buckle up

Rule 3 No person may drive any vehicle on Eskom business and/or on Eskom premises:

Unless the driver and all passengers are wearing seat belts.

Be sober

Rule 4

No person is allowed to be under the influence of intoxicating liquor or drugs while on duty

Permit to work

Rule 5 Where an authorisation limitation exists, no person shall work without the required permit to

work.

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24.2 Smoking

Smoking is only permitted at designated areas in accordance with the requirements of the

smoking policy (32-1126: Eskom Smoking Policy). Add to the appendix A.

24.3 Cellular Phones

A contractor shall develop and implement a risk-based cell phone policy for a particular

construction site. Cellular phones shall not be used in areas where their usage is prohibited.

24.4 Fire Extinguishers

A Principal Contractor shall have a layout plan where fire-fighting equipment is located.

24.5 Vehicles and Traffic Rules

a. The principal contractor shall ensure that the driver of the vehicle has a valid driver’s licence.

b. Principal contractor shall ensure that drivers and passengers wear seatbelts while travelling

in a motor vehicle.

c. No passengers shall be permitted to be transported at the back of trucks or light delivery

vehicles (LDV).

d. Passengers shall only be permitted to be transported at the back of such vehicles if fitted with

a specially designed crew cab with appropriate seating and seat belt per passenger, by the

manufacturer and manufacturer appointed fitment centre. The test certificate shall be

submitted for consideration to the client.

e. Where a vehicle licence condition stipulates the number of persons to be transported on the

vehicle, such number shall not be exceeded.

f. The principal contractor shall ensure that the vehicles are inspected daily and maintained

regularly as per the manufacture’s specification.

24.6 Substance and Drug Abuse Management

a. The principal contractor must develop a substance abuse management procedure to manage

substance abuse on site. The procedure shall be in line with the client substance abuse

management procedure were applicable. Eskom Substance Abuse Procedure 32-37.

b. All testing equipment shall be calibrated as per the manufacturer’s recommendation and the

calibration be available on the safety file.

c. The alcohol testers must be trained and appointed in writing.

25. Pre-Task Risk Assessment

The principal contractor shall conduct a daily pre-task risk assessment with employees involved with

the task, such as DSTI. This assessment will be the basis of daily pre-job briefings or toolbox talks

before work begins, highlighting critical steps from the SWP to ensure safety. Proof of

communication and confirmation of understanding will be recorded and kept at the job site during

execution. The signed pre-task risk assessment form shall be filed in the safety file.

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26. Pre-task Planning

Upon receipt of the task for the day, the principal contractor manager or his/her assignee the site

supervisor, shall perform a pre-task planning in accordance with the Telecommunication Projects,

559-1432317009 Rev 1, Pre-Task Planning Template, see, Annexure D.

27. Safe Work Procedures / Method Statements and Practices

The principal contractor shall compile a project/ site-specific SWP for all the high-risk activities as

identified in the risk assessment and scope of work, which will be submitted to client. (i.e Transporting

the container to site taking into account the road conditions, Constructing of the foundation,

Offloading the container e.t.c)

28. Planned Task Observations (PTO)

The construction manager / supervisor shall conduct Planned Task Observations (PTO).

PTOs shall be conducted in such a way that the employee is observed against the actual steps of

the safe work procedure (SWP)/ method statements and marked against compliance with each step.

This will assist in determining employee competence and compliance. Record shall be kept.

The minimum items that must be in the PTO but not limited to:

a. Project name.

b. Title of the SWP, reference number and revision number.

c. Specific activity.

d. Steps.

e. Safety Steps.

f. Critical steps.

g. Follow-up action.

h. Observation conducted by (full name).

i. Designation (e.g., supervisor).

j. Individual/Team observed names.

k. Date of observation.

l. Signature.

29. Work at Elevated Positions

30. The Principal Contractor shall ensure that all work performed at elevated positions conform to

the requirements of the Construction Regulations, the relevant Unit Standard (US) and 32-418

(Working at Height Procedure).

2. A fall protection plan, supported by the required risk assessments will be compiled, implemented,

reviewed, and communicated to all employees working at heights.

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3. The principal contractor shall review their risk assessment and fall protection plan as required,

at intervals to be determined by the principal contractor, and taking into consideration:

a. Incident trend analysis, or new/revised technology.

b. Changes to scope of work, changes to work methods/procedures/equipment, etc.

4. The Contractors shall stop all persons working in elevated positions during periods of inclement

weather.

5. Safety belts are not allowed to be used in Eskom. An appropriate full body safety harness shall

be worn when working at an elevated position, refer to SANS 50361.

6. Working in elevated positions shall only be carried out under the supervision of a competent

person in accordance with US 229995.

7. Fall arrest/protection plan and equipment shall be implemented where fall prevention is not

possible:

a. Fall protection equipment shall comply with Unit Standards and other recognised

international standards.

b. The Principal Contractor and/or his contractor shall compile a fall protection equipment

inspection, testing and maintenance procedure (Refer to SANS 50365 and manufactures

requirements for safe use and for inspections).

8. Provision must be made to prevent objects and/or material from falling from elevated areas and

the protection of persons working below. A drop zone shall be established with barricading and

necessary signs.

29.1 Ladders (Portable)

a) Ladders used on the site shall comply with the OHS Act and Regulations, the relevant

SANS standards, or other recognised international standards.

b) Damaged ladders shall be clearly marked and quarantined and removed from the project

site.

c) Prior to work being performed, an adequate risk assessment shall be conducted, and

work shall be conducted in accordance with General Safety Regulation 6 and 13A and

Construction Regulation 10 of the OHS Act

29.2 Training and authorization

a) Every employer shall ensure that no person engages in any activity in relation to work at

heights unless they are competent to do so.

b) Only training providers that use competent training instructors and assessors who are

SETA-Accredited and SAQA-registered in terms of the relevant unit standards shall be

used.

c) All persons who work at heights or who are required to do rescue at heights shall receive

three days of Fall Arrest System (FAS) training and two days of rescue training in

accordance with the Unit standards 22998 and 229995.

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d) The Contractor must ensure that all persons who work at heights and those who will be

required to do rescue at heights shall receive training according to the relevant unit

standards. As a minimum, individuals who work at height and are not responsible for

performing a rescue must undergo three days of FAS training (Unit Standard 229998)

and rescuers must further undergo two days rescue training in accordance with the Unit

Standard 229995. Rescuers must be appointed in writing for the site/project.

e) Official FAS training shall not have an expiry date on the certificate.

f) Only the training date shall be indicated on the certificate.

g) Official rescue training shall expire every three years from the date of issue.

h) The principal contractor shall ensure that there is a Level 2 First Aider trained for every

team working at height.

NB: All work at heights appointments and competency certificates shall be kept in the Health and

Safety File.

30. Occupational Health and Hygiene

The principal contractors and contractors shall identify the occupational stressors which could

include exposure to chemical and biological hazards, noise, dust, vibration, heat, etc., to which any

person may be exposed because of his work activities.

30.1 Medical Surveillance Programme

The Principal Contractor and contractor shall ensure that their employees are registered on a

medical surveillance programme and are in possession of a valid medical fitness for duty certificate

specific to the construction work to be performed. The Fitness for duty certificate shall be in form of

Construction Regulation, Annexure 3, and be relevant to the type of work (risk based) that the

employee will be exposed to.

The principal contractor and contractors shall ensure that employees have undergone pre-entry

medical examination before starting work on site. No employee shall access site without a valid

medical fitness for duty certificate.

The principal contractor and contractors shall ensure that employees undergo a periodic medical

examination as and when a need arise.

The Principal Contractor and contractors shall ensure that employees undergo an exit medical

examination at the end of the project or when the service of the specific employee has been

terminated or has expired.

Note.: The client will only accept medical surveillances conducted by an Occupational Health

Practitioner who holds a qualification in occupational health.

30.2 Pre-Existing / Current Medical Condition

30.2.1 Disclosure of pre-existing injuries or medical conditions

A pre-existing condition as defined by the OHS Incident Management Definitions and Classification

Parameters Standard (240-131838225), is a medical condition/medical impairment as a result of an

incident arising out of, and in the course of employment, shall be considered:

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a) Non-work-related if the incident arises solely because of a pre-existing medical

condition/medical impairment and if a worker without such a condition/medical impairment

would not have suffered such an incident; or

b) Work-related if the incident arises where the pre-existing condition/medical impairment may

have been a contributing factor.

Note 1: Principal contractors are to follow their own processes and procedures for classification. At

a minimum, the decision about the impact/implication of such pre-existing medical condition/medical

impairment must be confirmed by an occupational medicine practitioner (as defined in the OHS Act,

section 1).

Pre-existing medical conditions can include health issues such as cancer, diabetes, lupus,

depression, acne, hypertension, asthma, arthritis, ulcerative [Allergies] colitis etc or just about any

other health condition such as previous medical operational condition in any part of the body.

An injury are any old injuries that existed prior to the work injury that may or may not have fully

healed. Some workplace environments could aggravate pre-existing conditions even if they would

not necessarily have caused a new condition in an otherwise healthy individual. Examples may

include amongst others, traumatic injury worsening back pain, joint pain (condition), sore neck, knee

injuries etc.

30.2.2 A prospective employer duties

A prospective employer shall:

a) request a prospective worker to disclose all pre-existing injuries or medical conditions existing

during the period of the employment process that could reasonably be expected to be

aggravated by performing their employment related duties.

b) request disclosure in writing and this request must be accompanied by details of the nature

of the duties that are subject to the employment.

c) advise prospective workers that if they knowingly supply false or misleading information, they

will not be entitled to compensation or damages under the Compensation for Occupational

Injuries and Diseases Act, Act for any event that aggravates the non-disclosed

pre-existing injury or condition.

d) ensure that pre-existing or current condition is part of:

i). Individual employment contract. Because the contract defines the terms and

conditions of employment

ii). Included in the employment induction.

iii). Person Job Specification shall be developed to have a portion where the individual

when visiting the occupational medical practitioner, it has been completed by the

employer, employee and the medical practitioner can complete the document.

iv). The employee shall reveal any pre-existing or current medical condition to the

Occupational Medical Practitioner prior the assessment.

v). Part of toolbox talk at least monthly, and awareness conducted more often, and

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vi). Records shall be kept.

30.2.3 A prospective contractor employee duty

A prospective employee must, where requested in writing by a prospective employer, disclose all

pre-existing injuries or medical conditions of which they are aware of, that could reasonably be

expected to be aggravated by performing the employment related duties. If the prospective

employee is engaged before making the disclosure (or being requested to make the disclosure),

his or her entitlement to compensation is unaffected.

However, if the prospective employee does not disclose pre-existing medical condition or injury,

this may have an impact on the future management of incidents in particular the work relatedness

or not of an incident which may be attributed or not to pre-existing conditions.

30.2.4 Key considerations for employers

Employers considering implementing changes to their employment conditions and processes in

relation to these amendments shall note:

a) it is the prospective employer's duty to request disclosure of pre-existing injuries or medical

conditions from prospective workers during the pre-employment, periodic and post

screening process, and such information shall be kept confidential.

b) when providing details of the nature of the duties that are subject to the employment, it is

important that this information is accurate and provides specific details of the nature of the

duties. The prospective employee must receive information that will enable them to make

an informed decision about whether their pre-existing injury or condition might be

aggravated by the duties.

c) if the Workers' Compensation Commissioner has previously provided a copy of the

employee's claims history summary the employer shall not:

i). disclose to anyone else the contents of or information contained in the

summary.

ii). give access to the document to anyone else.

iii). use the contents of or the information contained in the summary for any

purpose other than for the purposes of the employment process (penalties

apply).

d) changes to employment conditions and processes should be made in consultation with the

employer's human resources or advisor and employee representative. Employers who may

have queries concerning equal employment condition and processes should seek

independent advice.

e) employers shall keep accurate records relating to this disclosure as this information will be

requested where applicable during the claim determination process.

f) The employer shall follow their own disciplinary procedure and share the outcome with the

client.

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Note:

I. The employer shall ensure that the employees are not exposed or expected to execute

an activity that will exacerbate the pre-existing or current medical condition. Risk

assessment shall be conducted to determine the area where the individual shall be

expected to execute the duties.

II. The pre-existing or current medical condition shall be applicable to new or current

employees within a specific employer.

III. The employer shall manage all the pre-existing or current medical condition (this

include referrals medical conditions) as per legal requirements as all information shall

be kept private and confidential all the time.

30.3 Emergency Care

A list of emergency numbers (local emergency numbers and Eskom ER24(084 124/010 205 3400)

numbers)) shall be posted where it is visible in the office’s places such as information H&S board,

eating area etc. The principal contractor and contractor(s) shall ensure that all employees are familiar

with the emergency numbers. Where the principal contractor or/and contractor(s) has established

their own contract with a specific service provider, those numbers must be part of the induction and

be used in conjunction with local or Eskom numbers. The principal contractor must make clear to

the employees that in any event one of the numbers must be used or the combination to ensure that

the life of the individual is preserved.

30.4 Rehabilitation

The principal contractor and contractor(s) shall ensure rehabilitation of employees injured where

rehabilitation is required.

The treating Doctor/Hospital will recommend and refer. The principal contractor must comply with

recommendations, communicate with employee and provide transport according to the planned

appointment.

The process shall continue until the rehabilitation of an employee is declared fit by the

Doctor/Hospital.

30.5 Compensation of Occupational Injuries and Diseases Act (COIDA)

The principal contractor and contractor(s) shall submit a valid letter of good standing with the

compensation fund or a licensed compensation insurer relevant for the construction sector.

31. Emergency Preparedness and Response

a) The principal contractor shall provide a site-specific emergency preparedness and

response plan of which it shall include the specific activities being executed for site and

office and submit this plan to the client for review.

b) The Emergency Preparedness Plans must be relevant to the scope of works and to the

prevailing surrounding environmental risks.

c) The principal contractor shall ensure that all the employees are fully conversant with this

plan.

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d) The Principal Contractor shall plan, conduct emergency drills at specific intervals and

identify areas for improvement. The report shall be written and action plan where

applicable be developed and all the records shall be made available for inspection/audit

by the client and/or authorities.

e) When preparing worksite Emergency Preparedness Plans, cognisance must be made

as to the locality of the site and the response time for the emergency services. Where

sites are remote, contractor management shall ensure that enough employees are

trained in the various disciplines to be able to afford prompt response attention.

32. Fire Safety

Contractors shall develop a fire safety procedure for the site, which must meet the requirements of

the local authority fire department and Section 9 of the Environmental Regulations for Workplaces.

33. Site plans

The principal contractor must develop a comprehensive site layout plan with the following as a

Eskom is committed to protecting the safety, health and well-being of all employees and

other individuals in the workplace. In support of this, Eskom has adopted a safety strategy

and the Zero Harm value.

Eskom acknowledges that alcohol and substance abuse pose a threat to the business.

Eskom is, therefore, entitled to take reasonable steps to ensure that persons who are

intoxicated and/or under the influence of any substances are identified and prevented from

entering or working on any Eskom premises and/or operating any of Eskom’s equipment

or vehicles.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

The purpose of this procedure is to set out the process for the management of substance

abuse in Eskom in order to do the following:

a) Comply with the relevant statutory requirements.

b) Provide a healthy and safe working environment.

c) Identify, control and reduce substance abuse in the workplace.

d) Prevent and reduce losses and incidents, and improve productivity.

e) Identify a need for rehabilitation, and offer employee assistance.

f) Prevent the abuse of intoxicating substances.

g) Encourage employees to live a healthy lifestyle, free of substance abuse.

2.1.2 Applicability

a) This procedure shall apply throughout Eskom Holdings SOC Limited divisions and

subsidiaries.

b) This procedure applies to any person (Eskom employees, contractors and their

employees, consultants, and visitors) while on duty or reporting for duty at any

Eskom premises or at an Eskom work site or on Eskom business or just visiting.

Line managers are required to ensure that all consultants and contractors adhere to

the requirements of applicable statutes as set out in this document.

c) This procedure further applies to all employees while driving vehicles or operating

equipment or machinery or performing any tasks on an Eskom site, premise or

workplace.

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Management of Substance Abuse in the workplace Unique Identifier: 32-37

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2.2 Normative/Informative references

Parties using this document shall apply the most recent edition of the documents listed in

the following paragraphs.

2.2.1 Normative

[1] Employment Conditions for Managerial Levels

[2] Conditions of Service for Bargaining Unit Employees

[3] 32-1114: Grievance Procedure

[4] 32-727: Safety, Health, and Environment and Quality Policy

[5] 32-1113: Disciplinary Procedure

[6] 32-1112: Disciplinary Code Standard

[7] 240-62196227 Eskom Life-saving Rules

[8] 32-1250 Process Control Manual for Level 4 Health and Wellness

[9] 32-95 Occupational Health and Safety Incident Management Procedure

[10] 240 – 76618189 Management of employees with substance abuse problems

2.2.2 Informative

[1] ISO 9001:2015 Quality Management Systems

[2] Occupational Health and Safety Act No. , as amended

[3] Labour Relations Act No. , as amended

[4] Employment Equity Act , as amended

[5] Mine Health and Safety Act

[6] National Road Traffic Act No.

[7] Drugs and Drug Traffic Act No.

[8] Compensation for Occupational Injuries and Diseases Act No.

[9] Prevention and treatment of substance abuse act, Act

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2.3 Definitions

Definition Explanation

Any person who employs or provides work for any person and Employer

remunerates that person or expressly or tacitly undertakes to

remunerate him/her.

All forms of narcotics, depressants, stimulants, hallucinogens Illegal drugs/

and all other drug types, including marijuana, whose controlled

manufacture, transportation, transfer, dispensation, sale, substances

purchase, possession, or use is restricted or prohibited by law.

Excludes the use of a controlled substance by an individual for

whom a valid prescription has been issued or other uses that

have been authorised by law.

Is a form of testing that will detect the presence of drugs or Substance abuse

alcohol in a person’s body; this process uses some kind of testing

biological matter taken from an individual to determine the

amount of illegal/controlled substance present at the time of the

test. (This can be in the form of breath, saliva, urine or blood).

Substance abuse testing that is performed on a regular basis on Compulsory testing

all employees, contractors, and consultants performing any

tasks or driving vehicles.

Determines how much alcohol is in a person’s breath by Breath alcohol test

measuring the amount of alcohol in the air when you breathe out

(exhale).

The concentration of alcohol in a person’s breath: milligrams Breath alcohol

per 1000 millilitres expressed as percentage BAC. concentration

(Bac)

A task that, on the basis of severity, frequency, probability, and Critical Task

potential to cause serious loss, is identified by Eskom as being

critical.

The use of illegal drugs, controlled substances, and/or alcohol Substance abuse

that renders an individual “under the influence” as defined

below.

The inspection of, and adjustment, where necessary, to, the Calibration

reading displayed on a breath alcohol detector, so that the

reading equals the value of the alcohol concentration of an

alcohol standard of known concentration.

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Definition Explanation

The use of alcohol, drugs, and/or a controlled substance to the Under the influence/

extent that: intoxicated

a) the individual’s faculties are in any way impaired by the

consumption or use of the aforesaid substances; or

b) the individual is unable to perform in a safe, productive

manner;

c) the individual’s alcohol/drug reading is positive (above 0.0) at

the time of testing in line with Eskom’s Life-saving Rules; or

d) the individual is and/or appears to be under the influence of

alcohol/drugs, and/or his/her blood, urine, and/or breath

alcohol concentration registers a positive reading (above

0.0).

A social worker or psychologist working for, or under contract to, EAP practitioner

Eskom.

Unless the context dictates otherwise, shall be construed to Line manager

mean the supervisor or the manager in a department or at a

work site, whichever may be applicable.

Unless the context dictates otherwise, shall be construed to Occupational health

mean either an occupational health nursing practitioner or an practitioner

occupational medicine practitioner.

An officer appointed within Eskom as an employee or contractor Security officer

of all security-related functions and who is responsible for the

protection/safeguarding of Eskom and its subsidiaries, assets,

personnel, and information.

Determines the presence of alcohol in a person’s breath sample. Screening

Screening results are not required to be documented.

An analytic procedure to determine whether an employee may

have a prohibited concentration of alcohol in a breath specimen.

Any individual who has come to visit or spend time at Eskom for Visitor

any purpose.

A person with the necessary training/qualification and appointed Tester

to fulfil the role as a tester in terms of this procedure.

A segment of work that requires a set of specific and distinct Task

actions for its completion.

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Definition Explanation

As defined in the OHSA, including any building, vehicle, vessel, Premises/site

train, and aircraft in which a person performs work or any place

where Eskom business activity is carried out.

Any substance or combination of substances which may be Medicinal

used in or administered to human beings either with a view to substances

restoring, correcting or modifying psychological / physiological

functions by exerting a pharma logical immunological or

metabolically action or to making a medical diagnosis.

Any person who is employed by or works for an employer and Employees

who receives or is entitled to receive any remuneration or who

works under the direction or supervision of an employer or any

other person.

Any premises or place where a person performs work in the Workplace

course of his/her employment, including a private home or

portion of it, in the case of telework, a campsite, a lay-down

area, a temporary place of residence, a vehicle, aircraft, train,

boat, or vessel.

On Eskom property, the boundaries of the workplace include the Workplace

area where a person enters through any defined first point of

boundaries entry, for example, entrance, gate, boom, etc. The actual point

of entry/exit will be the point where Eskom actively exercises

control over such site, entrance/exit area, gate, or boom.

In the case of a lease agreement, the first access point where a

person enters through any defined first point of entry, for

example, entrance, gate, boom, etc will be regarded as the

boundary of the leased premises.

In the absence of the above, any area up to the point where the

employee actual workplace boundary is will be where the

employee enters or leaves his/her vehicle or public transport.

2.4 Abbreviations

Abbreviation Explanation

BAC Breath Alcohol Concentration

COS Conditions of Service

EAP Employee Assistance Programme

OHP Occupational Health Practitioner

OHSA Occupational Health and Safety Act

SHEQ Safety, Health, Environmental, and Quality

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Abbreviation Explanation

UN Unique Number

SHEQS Safety, Health, Environment, Quality, and Security

TES Temporary Employed Staff

SHE Safety Health and Environment

2.5 Roles and responsibilities

2.5.1 Line management

Line management:

a) shall be responsible for the implementation of the procedure in their area of

responsibility;

b) shall provide fair and consistent treatment in the screening and testing of persons

for substance abuse;

c) shall ensure that employees and supervisors are identified and trained in the

understanding and practical working of the procedure and shall ensure that they are

trained and certified in the correct methods and processes of the urine, saliva, and

breath alcohol testing;

d) shall ensure that all testing equipment is calibrated as prescribed by the relevant

legislation and manufacture specifications;

e) shall ensure an adequate supply of testing equipment required per site or operating

unit;

f) shall, where possible ensure that contractors, consultants, and visitors (within his

area of operation) are made aware of the procedure; shall ensure that a calibration

register is maintained for all equipment used for testing;

g) shall ensure that persons under the influence or intoxicated are not permitted

access to work sites or are removed from their work environments;

h) shall ensure that processes required for the various test methods for the

identification of persons under the influence or intoxicated are implemented in

accordance with the procedures as directed by operating unit/business unit

SHEQS/Safety Risk managers or SHE representatives;

i) shall arrange for the removal from the premises of any person who is confirmed or

reasonably suspected to be under the influence or intoxicated;

j) shall ensure that the drug and alcohol test register is correctly completed and

available for the operating unit/business unit SHEQS/Safety Risk manager/line

manager when requested by him/her; and

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k) If a person reports any potential impact on his/her capability to perform work safely

due to the consumption of medicinal substances, the line manager shall refer the

employee to the OHP to ensure that a fitness-for-duty assessment is performed.

2.5.2 The Occupational Health Practitioner

a) Conducts biological testing for substance abuse on request from line management;

b) Implement the treatment regime prescribed by the treating service provider;

c) Shall undertake a medical assessment of an Eskom employee (excludes TES

employees, contractors and their employees, consultants, and visitors) who has

been referred to the occupational health centre for confirmation testing, to

determine fitness for duty and rehabilitation outcome;

d) Shall keep all records of the substance abuse test reports, conducted by the health

practitioner, in the medical files;

e) Shall inform the line manager if there is an impairment as a result of consumption of

medicinal substances;

f) Shall refer any employee conditions to the line Manager (where employees report

the impact of drugs or substances)

g) Shall keep a register of persons using medicinal substances and inform relevant

line managers accordingly. Confirmation of listed persons will be done by the OHP

only.

2.5.3 EAP practitioners

EAP is available to employees with substance abuse problems -

The EAP practitioner shall:

a) assess, advise, counsel, and support the employee;

b) refer the employee to a relevant external service provider or institution for treatment

and management;

c) engage and provide necessary feedback and recommendations to the line manager

where the employee has been formally referred;

d) receive feedback and progress from the external service provider or institution

where the employee is receiving treatment; and

e) monitor and evaluate the treatment intervention and provide a progress report,

where required.

f) arrange aftercare service for the employee to facilitate a smooth reintegration

following institutionalisation, if there is a need to do so;

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g) educate/advise managers and supervisors on how to manage and/or refer

employees with substance abuse problems; and

h) EAP services will not be a substitution for discipline or the management of

misconduct where an employee has been found under the influence of alcohol or

substance.

2.5.4 Operating unit/Business Unit SHEQS/Safety Risk managers

The SHEQS/Safety Risk Manager shall be responsible for:

a) keeping copies of OU/BU test registers and calibration certificates;

b) monitoring compliance with this procedure;

c) consolidating site test results and provide feedback to line managers and

supervisors;

d) analysing and presenting the test results to the relevant forums;

e) assisting line management with testing protocols, where necessary.

2.5.5 Security management

The security officers shall:

a) assist line management in carrying out daily and/or random alcohol screening

and/or breath alcohol testing

b) Ensure that testing will be done at points/locations best suited to enable

confidentiality and non-disruption of traffic and/or services; and

c) inform line management of the test results in their area of responsibility.

2.5.6 Employees

Employees who are identified through the organisational screening and testing procedures

for substance abuse or who know that they have a problem are encouraged to seek

assistance from the EAP advisors

If a person consumes any medicinal substance that is likely to impair his/her

faculties/judgement or ability to perform work safely, he/she will inform the OHP and/or line

manager accordingly.

2.6 Process for monitoring

Audits will be conducted on a regular basis by SHEQ/Safety Risk Department on the

implementation of the procedure, and line managers shall be informed of the corrective

action to be taken.

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2.7 Related/supporting documents

[1] Alcohol Test Report, Unique Identifier 240-64454610

[2] Drug Test Report, Unique Identifier 240-64455308

[3] Alcohol Screening Register, Unique Identifier 240-64454411

[4] Identification of alcohol abuse by observation, Unique Identifier 240-64453117

[5] Identification of drug abuse by observation, Unique Identifier 240-64453445

[6] Prevention and treatment of substance abuse act, Act

3. Substance Abuse Procedure

3.1 The rules in relation to Eskom employees, contractors, consultants, and

visitors are as follows:

a) A person shall not be allowed access to the Eskom workplace for duty or continue

with his/her duties if he/she is under the influence or intoxicated.

b) A person shall not consume alcohol or drugs/controlled substances (unless

prescribed) while on Eskom premises or while on Eskom business.

c) A person shall not engage in any improper or unlawful activity related to alcohol or

drugs/controlled substances while on Eskom’s premises or while on Eskom

business.

d) A person shall not permit another person to consume or engage in any improper or

unlawful activity related to alcohol or drugs/controlled substances while on Eskom

premises or while on Eskom business. A person may not permit another person to

carry out work if it is suspected that the other person is under the influence.

e) A person shall not bring, sell, and/or store alcohol or drugs/controlled substances

while on Eskom premises or while on Eskom business unless authorised by Eskom.

f) If a person is on medicinal substances that is likely to impair his/her

faculties/judgement or ability to perform work safely, that person is obligated to

inform the line manager for referral to the OHP to ensure that a fitness-for-duty

assessment is performed.

g) Persons shall comply with requests to undergo random or specific substance or

alcohol screening or testing. Refusal to comply with such a request may result in

an adverse inference being drawn that the person is under the influence or

intoxicated.

h) Where substance or alcohol testing is being conducted at a unit/department, the

testing shall take precedence over all other planned activities.

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i) No persons are permitted to leave the confines of the unit/department without the

express permission of the supervisor, manager, or their delegated stand-in while

testing is being conducted.

j) Adverse inference shall be drawn against a person if he/she leaves the confines of

the unit/department without express permission and that may lead to disciplinary

action being considered against the person.

NOTE: Alcohol testing of customers falls outside the ambit of what is allowable for

members of the public that enter the walk-in centres/hubs. Customers will not be

subjected to screening and testing, however, they may be refused access to Eskom

premises should there be a suspicion that the person is or may be under the

influence of alcohol or drugs, for the safety of other customers and Eskom

personnel.

3.2 Management of persons under the Influence of any substance

a) Screening may be done at any time by competent, authorised persons at the

designated area. If a person is found positive in terms of the screening process,

he/she will be sent immediately for a test (with reading). NB: The screening and

testing process is performed by utilising two different instruments. If at a location

where there is no handheld testing unit, a second screening device can be utilised

to do the first and second confirmation tests after which an informed decision can

be made.

b) If the person tests positive, then a second test is done immediately after 30 minutes

have elapsed. If the second test result is anything above 0.000mg per 1000ml, the

person will be regarded as being under the influence. If the test result is above the

legal limit (0.24mg per 1,000ml – Breath Alcohol Concentration), he/she will have to

get someone to come and fetch him/her at work, or the person will have to stay in a

designated location until the BAC levels are below the legal limit, then he/she will be

allowed to drive home.

c) No person who is under the influence or intoxicated will be permitted to enter or

remain on Eskom premises or to remain in control of an Eskom vehicle/equipment.

d) If a person is identified as being under the influence or intoxicated, the tester shall

inform the person’s line manager or any other line manager on site in the absence

of the person’s line manager. Any person who is under the influence shall be sent

to his/her place of residence and report for duty at the commencement of the next

working shift. If the person’s line manager is not on site, any other line manager

shall ensure that the person leaves the work site.

e) Employees will not be remunerated for the period not worked as a result of being

under the influence. Contractor management and consultants are encouraged to

adopt a similar stance regarding their employees.

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f) Whenever a person tests positive he/she will be confronted in terms of the

disciplinary process for the contravention of a lifesaving rule. The

supervisor/manager will conduct an investigation, and decide on the appropriate

action to correct the employee’s behaviour. (Assistance to the employee in terms of

possible addiction to alcohol or drugs may be considered).

3.3 Identification of persons who are under the influence/intoxicated

3.3.1 Breath alcohol screening: process to perform alcohol screening at Eskom sites

or contractor sites

This is the preferred method to indicate whether a person is under the influence of alcohol.

This process establishes the steps to be followed in implementing the Eskom alcohol

screening requirements, including:

 how alcohol screening will be conducted;

 the actions to be followed in response to alcohol screening, including immediate

responses and follow-up actions; and

 how the matter of confidentiality will be dealt with.

Note: Should there be any questions or uncertainty regarding the maintenance/testing or

usage of equipment please refer to the manufacturer specification and guidance.

3.3.2 Selection process for screening

3.3.2.1 Timing

Because of the nature of the task, alcohol screening will typically be undertaken at the

start of shifts or following breaks in shift or during site visits and at any designated area.

Screening may also be undertaken after hours, during weekends, or on public holidays.

3.3.2.2. Candidate selection

All Eskom employees, contractors, and/or visitors to an Eskom or contractor site could be

subjected to alcohol screening when arriving at the workplace. Candidates entering

sites/offices as pedestrians could be required to undertake alcohol screening in public. All

candidates entering the work place in a vehicle could be tested while in the vehicle.

Any candidate who has a positive reading will not be allowed to enter the workplace.

He/she will be requested to proceed to a dedicated testing area to undertake a

confirmation alcohol test, as specified in this procedure.

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3.3.2.3. Procedure for screening

 All alcohol screening will be done by people trained and certified as competent to

operate the handheld screening equipment. The screening equipment will be

calibrated and maintained as per the manufacturer’s specifications.

 The person being screened will be required to supply an air sample from his/her

lungs directed into an approved breath analysis instrument (mobile hand unit). The

sample shall be sufficient to obtain a valid reading on the instrument.

 If the instrument indicates a positive result, the person will be immediately required

to do a confirmation alcohol test.

 Should the confirmation alcohol test reflect a positive result, a second confirmation

test must be carried out 30 minutes after the first confirmation test was performed.

Both confirmation tests will be conducted using a calibrated handheld testing unit

and performed by an appointed and certified tester, according to the requirements

as specified in this procedure.

 The person being tested must refrain from taking any fluid or substance during the

waiting period; this includes smoking. Should the person need to take anything (to

control diabetes for example) within the 30 minutes waiting period it must be

declared upfront.

 If an employee reflects a positive screening result at a location where there is no

handheld testing unit, the employee’s supervisor must arrange for him/her to be

transported to a site that has appropriate equipment to conduct the confirmation

testing if it is within 30 minutes driving distance. Should this option not be available,

a second screening device can be utilised to do the first and second confirmation

tests after which an informed decision can be made.

 If any confirmation test result reflects a negative result the person may return to

his/her normal duties. No further action will be required.

 If the result of the second confirmation test is above 0.000 mg/1000 ml BAC, then a

positive result will be recorded. The tester will notify the employee’s supervisor,

who will commence the actions outlined in the procedure.

3.3.3 Safe transfer home

When a contractor or visitor presents a positive result, his/her manager or organisation will

be required to make the necessary transport arrangements when they are notified of the

result.

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Any person who is under the influence shall be sent to his/her place of residence. If the

test result is above the legal limit (0.24mg per 1,000ml or 0.05% BAC) the person will have

to get someone to come and fetch him/her at work, or the person will have to stay in a

designated location until the BAC levels are below the legal limit, then he/she will be

allowed to drive home.

3.3.4 Identification of alcohol abuse by observation

This method of identification shall be followed in relation to all persons while on Eskom

premises who are unable to provide an adequate breath sample, or if the necessary test

instrument to measure alcohol is not available, or who are behaving erratically or

demonstrating erratic behaviour. The checklist for the identification of alcohol abuse by

observation, (Unique Identifier: 240-64453117) shall be completed during observation.

The following evidence regarding the person’s appearance and/or conduct may provide

reasonable and sufficient grounds to believe that the person is under the influence or

intoxicated:

a) Slurred speech

b) Unintelligible speech

c) Unsteady gait

d) Abusive language

e) Unsteady on feet

f) Smell of alcohol/drugs

g) Aggressive behaviour

h) Bloodshot/glazed eyes

i) General appearance

j) State of alertness/falling asleep

k) Vomiting

l) Inability to carry out simple instructions/tasks that he/she can normally do.

NOTE: For detection purposes, both procedures (breath alcohol screening or testing, and

identification of alcohol abuse by observation) do not have to be carried out; one or the

other is sufficient.

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3.3.5 Illegal Drug testing

The preferred method to establish whether a person is under the influence of illegal drugs

is the urine sample test. Should an OU/BU already make use of the saliva testing

methodology, they will be allowed to continue with the method, until a change is possible

or the procedure specifies different requirements.

The method of testing will be either a saliva or urine sample.

The tester shall complete and sign the illegal drug test report (Unique Identifier: 24064455308).

 All drug testing will be done by people trained and certified as competent to operate

the testing equipment. The testing equipment will be maintained as per the

manufacturer’s specifications. (testing device or screening kit)

 The person being tested will be required to supply a saliva/urine sample. The

sample shall be sufficient to obtain a valid reading on the instrument.

 If the urine sample indicates a positive result, the sample will be sent to a laboratory

for analysis and confirmation.

 Should the confirmation drug test reflect a positive result, the necessary corrective

measures will need to be implemented.

Note: Should there be any questions or uncertainty regarding the maintenance/testing

or usage of equipment please refer to the manufacturer specification and guidance.

3.3.6 Identification of drug abuse by observation

This method of identification shall be followed in relation to all persons while on Eskom

premises who are unable to provide an adequate saliva/urine sample or if the necessary

testing cassettes or instrument to measure drug usage is not available. The checklist for

the identification of drug abuse by observation, (Unique Identifier: 240-64453445), shall be

completed during observation.

This technique also needs to be applied when an employee’s screening result is positive

and the line manager is awaiting the confirmation test results. This will be done to

determine whether the employee should be allowed to perform his/her duties.

The following evidence regarding the person’s appearance and/or conduct may provide

reasonable and sufficient grounds to indicate that the person is under the influence of

drugs:

a) Slurred speech

b) Runny nose

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c) Profuse sweating

d) Lack of facial expression or animation

e) Strange gait

f) Poor muscle control

g) Aggressive behaviour

h) Bloodshot eyes

i) Sleepy eyes

j) Uncontrollable moods

k) Unnatural thirst or hunger

l) Dry mouth

m) Stains on hands

n) Needle prick scars on arms

o) Talkative or giggling

3.4 Substance abuse testing

Every person has the right to be treated with respect and dignity when being tested.

Testing shall be done in the circumstances set out below.

3.4.1 Pre-placement testing

Pre-employment substance abuse testing will be applicable where freedom from

substance abuse and/or dependency has been identified as an inherent job requirement or

the person performs a critical task and where the law allows such testing (Occupational

Health and Safety Act No. and Employment Equity Act No. ).

The test information shall be confidential between the potential person and the

occupational health practitioners.

3.4.2 Compulsory testing

All persons entering Eskom premises and/or required to perform any tasks or to drive

vehicles may be required to undertake a drug and/or breath alcohol test prior to

commencing their duties and, where necessary, on a periodic or on a random basis.

The tester shall be responsible for ensuring that the person is tested in accordance with

the testing procedures. The tester shall immediately report the test results to the person’s

manager if a person is found to be under the influence.

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3.4.3 Post-accident near miss or incident

In all cases of accidents, near misses, or incidents, the injured person and/or the persons

who were involved in the accident, near miss, or incident may be required, where

circumstances permit, to undergo a breath alcohol or other substance test. Testing shall

be in accordance with the identified procedures set out in this document.

3.4.4 Reasonable suspicion

When a person appears to be under the influence of alcohol or other substance, the

person who has observed this shall report it to the person’s immediate line manager or to

another line manager if the immediate line manager is not available. If the line manager

confirms the suspicion, the person shall be tested in accordance with the identified

procedures set out in this document.

3.4.5 Ad hoc screening/testing

Persons may, where necessary, be screened/tested on a random basis, in a nondiscriminatory manner, in accordance with the procedure for testing as outlined in this

document.

3.4.6 Return to work

 Any employee undergoing rehabilitation may be required to undergo regular

screening/testing. The nature and frequency of the screening/testing will be

determined by the person’s counsellor or an occupational health practitioner.

 The tester shall be responsible for ensuring that the person is tested in accordance

with such requirements.

 The employee’s line manager shall immediately report the test results to the

person’s counsellor or an occupational health practitioner if the person is found to

be under the influence.

3.4.7 Follow-up testing

 Any person who has been disciplined for being under the influence or who has been

disciplined in terms of this procedure may be required to undergo a regular urine or

saliva drug and/or breath alcohol test for a specific period. Such period shall be

clearly stated under “corrective measures” on the disciplinary report form.

 The tester shall be responsible for ensuring that the person is tested in accordance

with such requirements.

 The tester shall immediately report the test results to the person’s manager if the

person is found to be under the influence. Further disciplinary action against the

person may be taken.

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3.5 Testing procedure

3.5.1 Equipment requirements

3.5.1.1 Breathalyser screening or testing instruments

Shall meet the following requirements:

a) Shall be portable.

b) Shall have a minimum measuring range of 0 to 1.50 mg/L or 0.000 to 0.300% BAC.

c) Should be able to operate in the following conditions:

 Temperature: -5 to +40 C; pressure: 600 to 1 300 mbar.

 Humidity: 20 to 95% RH.

d) Shall comply with specification requirements stipulated by recognised international

standards laboratories.

e) Shall be ready to do the test within 30 seconds after switch-on, and if the reading is

below 0.19 mg/L, then it should be ready for the next test within 30 seconds.

f) Shall reflect the breath alcohol concentration level.

g) Shall perform at least 500 tests from an alkaline (battery) power supply.

h) The sensor shall make use of an electrochemical fuel cell that is specific to ethanol

and shall not respond to other substances normally found in the breath.

i) Shall be simple to use, and its operational procedure shall be automatic and fail-

safe.

j) Shall be microprocessor-controlled to ensure repeatability.

k) The automatic sampling procedure shall be capable of being overridden and

operated manually in the case of uncooperative subjects or those with a weak

exhalation.

l) Shall indicate that it is operational and when it is ready to perform a test.

m) Shall produce an audible beep to indicate an adequate breath sample.

n) Should indicate an incomplete breath sample.

o) Calibration of the instrument shall be simple.

p) It should not be possible for an unauthorised person to change the settings of the

instrument.

q) Calibration personnel shall be trained and certified by the supplier.

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r) All equipment used in Eskom in the course of testing for substance abuse shall be

calibrated in accordance with the manufacturer’s prescription, not less than six-

monthly, even if the calibration check is within acceptable limits, and a complete

record of such calibration shall be kept in a dedicated register.

s) Under no circumstances shall an instrument be used that has not been calibrated

within the specified time period.

t) The sensor should have a warranty period of at least 24 months.

3.5.1.2 Urine and saliva drug instruments

a) Shall be portable.

b) The sealed sampling/testing kits should be opened in the presence of the person to

be tested and should be used once only.

c) The test instrument shall cover a minimum of six different drug components which

are:

 Amphetamine (AMP),

 Benzodiazepines (BZO),

 Cocaine (COC)

 Marijuana (THC),

 Methamphetamine (MET),

 Opiate (OPI 2000),

d) Should be able to operate in a temperature of -5 to +40°C.

e) Shall comply with specification requirements stipulated by recognised international

standards laboratories.

f) Should indicate an invalid urine or saliva sample.

g) Testers shall be trained and certified by the supplier.

h) All instruments used in Eskom in the course of testing for substance abuse shall be

kept in accordance with the manufacturer’s prescription.

3.5.2 Screening/testing requirements

a) All screening/testing for substance abuse in terms of this procedure shall be done in

accordance with the applicable legislation.

b) Testing will be done at points/locations best suited to enable confidentiality and

non-disruption of traffic and/or services; and

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c) Any screening/testing shall be done with due cognisance of, and consideration for,

privacy.

d) In the case of random screening/testing, the sample of office/field sites to be tested

shall be determined by a fair selection method.

3.5.3 Testers

a) Each site will be issued with a test instrument. Testers will be trained in the use of

the test instrument and may be required to undergo evaluation or retraining in this

regard.

b) Designated testing personnel shall be appointed with due regard for appropriate

interpersonal skills.

c) The tester shall be responsible for the maintenance and calibration of the alcohol

test instrument in accordance with the manufacturer’s handbook.

d) The tester shall be responsible for maintaining the test register of the test

instrument.

e) On a monthly basis, the test register of each instrument shall be forwarded to the

SHEQS Manager/Safety Risk Manager. The tester shall keep a copy of the test

register on file.

3.5.3.1 Candidate selection

Any Eskom employees, contractors, and/or visitors to an Eskom or contractor site could be

subjected to drug screening when arriving at the workplace. Candidates entering

sites/offices as pedestrians could be required to undertake drug screening in public or, on

request, in a private area.

3.5.4 Test register

The tester shall record the details of each and every test in the drug and/or alcohol test

register.

3.6 Testing process

3.6.1 Drug testing procedure

a) If someone is suspected to be under the influence of drugs, based on the

observation process, he or she will be tested according to the requirements

specified in this document.

a) The line manager shall initiate testing and arrange for a qualified/trained person to

conduct the test at a designated area.

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b) The qualified/trained person shall make the necessary arrangements for the test

and obtain the person’s express consent verbally or, where required, in writing.

c) Where the line manager suspects, on the basis of a negative breath alcohol and

drug test, that a person has used a substance other than the ones tested for, the

person shall be taken to the nearest Eskom clinic or medical centre for the

collection of an appropriate sample for drug testing.

3.6.2 Conducting the test and recording the results

The qualified/trained person shall conduct the test and record the result in accordance with

the procedure for testing as set out in this document.

3.6.3 Interpretation and feedback

a) The qualified/trained person shall interpret the results of the test and provide an

explanation of these to the relevant line manager, with specific reference to the

presence of drugs in the sample

b) In the event that the line manager receives evidence of substance abuse in

contravention of Eskom’s Life-saving Rules, a disciplinary process shall be

instituted in accordance with Eskom’s Disciplinary Procedure 32-1113.

3.7 Refusal to undergo testing or failure to provide an adequate testing sample

Cooperation with the testing process provides the person with an opportunity to prove

compliance with the procedure.

A person who is suspected of being under the influence or who is selected for testing in

terms of this procedure and who refuses to undergo appropriate testing or who fails to

provide an adequate breath, urine, or saliva sample shall leave the work site immediately

and will not be remunerated for the period not worked.

Refusal by a person to undergo a substance abuse test or to provide an adequate breath,

urine, or saliva sample may result in an adverse inference being drawn against the

person’s version and shall lead to a situation, which may result in disciplinary action taken.

In the case of a contractor, such refusal may result in the exclusion of that contractor from

Eskom’s workplaces.

3.8 Procedure for call-out and standby persons

3.8.1 Call-out (not on standby)

 A call-out (not on standby) for the purposes of this procedure is where, without prior

notice or arrangement, a person is requested to report for duty outside of his/her

normal hours of work.

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 A person must declare, when he/she is called out, whether or not he/she has been

drinking alcohol or using any drugs or controlled substances since his/her last

period of duty.

 A person reporting for a call-out who is under the influence of alcohol or

drugs/controlled substances will not be allowed to enter the site or perform any

task.

3.8.2 Standby

 Standby, for the purposes of this procedure, is where a person is paid a standby

allowance/premium to make his/her services available outside normal hours of work

over a pre-agreed period (for example, a standby roster).

 Persons shall not use any alcohol, drugs, or controlled substances while on

standby. In any event, persons on standby shall ensure that they are not under the

influence, as defined in this procedure, at any time during the standby period.

3.9 Disciplinary process

Being under the influence, consuming alcohol or drugs/controlled substances, and/or

engaging in improper or unlawful activity related to alcohol or drugs/controlled substances

while on Eskom’s premises or on Eskom business constitutes serious misconduct, and a

person will be subject to the disciplinary process in terms of Eskom’s Disciplinary

Procedure 32-1113.

3.10 Rehabilitation for substance abuse (alcohol or any type of drugs)

 When substance abuse has become a problem to the extent that an employee’s

functioning is impaired and he/she finds it difficult to carry out and to perform his/her

normal day-to-day work-related duties, the employee may seek evaluation and

rehabilitation.

 Rehabilitation is among the best options in the treatment of substance abuse and

addictions, where an individual is admitted to an approved institution specialising in

the treatment of such for a set period of time.

 Persons who voluntarily seek evaluation and rehabilitation before they are found to

be under the influence at work are assured that they will not be dismissed as a

result of their participation in a rehabilitation programme, although they will not be

exempt from disciplinary action arising from other conduct.

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 Persons who are undergoing rehabilitation for substance dependency will continue

to be subject to disciplinary action for any breach of Eskom’s Disciplinary Code

Standard, including disciplinary action in respect of alcohol/drug-related misconduct

committed while undergoing rehabilitation. However, a person’s involvement in a

rehabilitation programme may be taken into account in considering the appropriate

disciplinary sanction for the misconduct.

 All assistance is confidential, and it will not impact the person’s future at Eskom.

 Eskom’s intention is to assist, not punish, employees who voluntarily seek treatment

and rehabilitation before they are found to be under the influence at work.

However, employees who only admit to substance dependency at the time of the

commission of misconduct or at any time thereafter will be subject to disciplinary

action.

 It is best to deal with the problem before it becomes a disciplinary matter.

3.10.1 Process to follow

 Where the initiator is the employee, the employee should contact anyone in the

health and wellness team of professionals (for example, the Eskom medical

practitioner, occupational health nurse practitioner, employee assistance

practitioner, or wellness practitioner) in his/her area of work.

 Where the initiator is either a line manager, supervisor or a colleague, the reasons

for referral should be discussed with the employee concerned and consent for

referral be agreed on by the employee.

 Eskom shall pay only for one rehabilitation intervention for employees only. Family

members are not covered for rehabilitation intervention costs. However, they can

be referred back to community resources for assistance.

 Costs associated with the rehabilitation will be charged to the employee’s line

manager’s cost centre.

 Eskom employees who have a relapse in terms of rehabilitation will use their

medical aids for subsequent admissions to the rehabilitation centre.

 Employees are encouraged to seek the assistance of support groups after

rehabilitation to avoid a relapse. Substance abuse support groups are community-

based. Internal EAP advisors and OHPs and external EAP providers will assist

employees to find these service.

NOTE: This excludes TES employees, contractors and their employees, consultants, and

visitors

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3.11 Confidentiality

When an employee voluntarily seeks treatment or is advised by the occupational health

practitioner/EAP practitioner that he/she requires treatment, all information will be treated

confidentially between the practitioner and the employee. When management refers an

employee for assessment or treatment, the employee’s personal medical details will

remain confidential.

If, in the opinion of an occupational health practitioner, a situation arises where an

employee could endanger himself/herself and/or fellow workers, the employee’s manager

shall be advised. The employee’s manager shall also be advised if, in the opinion of an

occupational health practitioner, an employee is unfit to perform the task or tasks assigned

to him/her.

NOTE: this excludes TES employees, contractors and their employees, consultants, and

visitors

4. Acceptance

This document has been seen and accepted by:

Name Designation

P Hadebe Group Chief Executive

C Cassim Acting Chief Financial Officer

K Steyn Acting Group Executive Group Capital

Group Executive – Generation & Acting Group Executive Risk and

T Govender Sustainability Divisions

MM Ntsokolo Group Executive – Distribution

A Noah Group Executive – Customer Services

F Ndou Divisional Executive - Strategy Support

C Choeu Divisional Executive - Corporate Affairs

E Pule Group Executive – Human Resources

W Majola Acting Group Executive – Transmission

T Rakau Divisional Executive – Security

Nondumiso Zibi Chief Information Officer – Information Technology

T Govender Group Executive – Transmission & Sustainability

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5. Revisions

Date Rev. Compiler Remarks

Christinah

December 2008 1 Revised and updated 32-37

Maphanga

Revised and updated to align

with Eskom requirements

July 2014 2 Metse Mphelo

and the Life-saving Rules

Standard

Revised and updated with

input from FTHSR’s, and

more direction provided

May 2016 3 Alex Stramrood

regarding drug testing.

Content and changes shared

at CCF during August 2017

6. Development Team

The following people were involved in the development of this document:

Name Designation

Alex Stramrood Senior. Manager OHS

Joyce Leshiba Senior Manager Health and Wellness

Thembi Ngcobo Wellness Manager

Manasseh Mphelo Senior Advisor – OHS

Amanda Qithi Middle Manager – Customer Services

Sosy Modise SHE Manager

Carina Van De Venter Safety Officer

Loraine Smit FTHSR – Group Capital

JCP Coetzee FTHSR – Generation

Roley McIntyre Middle Manager SHEQ – ECOU (Dx)

Monette Heath Middle Manager - Security

Melvin Murugen Middle Manager - Security

Kajal Mansingh Middle Manager – SHE Group Capital

Sheryl Isaac Middle Manager – SHE Group Capital

Sipho Mungwe FTHSR - Dx

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Nthabiseng Monapathi Senior Advisor – Health and Wellness

Babalwa Solombela Senior Advisor – Health and Wellness

Duke Lebethe Senior Advisor – Health and Wellness

Desmond Sekudu Middle Manager – Health and Wellness

Pinkie Magutla Officer – Security

Lettie Malaza RAM – Hendrina PS

Mike Townsend Chief Advisor – OHS SS

Pieter Potgieter RAM – Matla PS

Dave Seleme Middle Manager – SHE Group Capital

Robin Pillay Middle Manager – OHS SS

Martin van Aswegen Middle Manager – Dx

Laetitia Smith Middle Manager – Dx

Joyce Lesheba Rotek

Mthoko Zondi Senior Advisor – OHS SS

Lindiwe Makhubo SRM – Camden PS

Revive Nkuna Middle Manager – Tx

Lovejoy Radebe FTHSR

7. Acknowledgements

Acknowledgements to the team of experts who assisted in reviewing this procedure, the

legal department for providing their legal comments and inputs, the language services and

Eskom documentation team who assisted with formatting and registration.

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Eskom has adopted a value of Zero Harm. This requires all business to be conducted with respect

and care for people and the environment. Safety, health, environment, and quality (SHEQ)

management is an important part of all operations within Eskom and exists to prevent harm to both

people and the environment.

OHS risk assessment process ensures that Eskom can proactively identify, predict, evaluate, and

control the actual and potential impact Eskom may have on the health, safety, environment, socioeconomic conditions, and cultural heritage of the country. The risk assessment process allows for

the hazards, risks, causes, and consequences to be identified and controlled. In turn, this will

minimise the negative impact and maximise the benefits of its activities. This promotes compliance

with legal requirements and principles of occupational health and safety.

2. Supporting clauses

2.1 Scope

2.1.1 Purpose

This document describes the mandatory processes, requirements, and advisory guidance for

managing occupational health and safety hazards and risks. The aim of this procedure is to ensure

and facilitate the effective management of hazards and risks.

Compliance with this procedure is mandatory in its area of applicability.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities in which Eskom has a controlling interest. In cases where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] 240-49308149: Process Control Manual for Occupational Health and Safety Management

[2] 240-114036246: Occupational Hygiene Health Risk Assessment Work Instruction

[3] 240-84733329: Medical Surveillance Procedure

[4] 32-477: SHE Training and Development Procedure

[5] 32-6: Document and Records Management Procedure

[6] 32-136: Contractor Health and Safety Requirements

[7] 32-726: SHE Requirements for the Eskom Commercial Process

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Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

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[8] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments

[9] 32-391: Eskom Integrated Risk Management Standard

[10] 32-124: Eskom Fire Risk Management

[11] 32-86: Enterprise Risk and Resilience Policy

[12] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[13] 32-86: Enterprise Risk and Resilience Policy

[14] ISO 9001: Quality Management Systems

[15] ISO 31000:2009: International Risk Management Standard

[16] ISO/IEC Guide 73:2009: Vocabulary for Risk Management

[17] MHS Act: Mine Health and Safety Act

[18] OHS Act: Occupational Health and Safety Act

[19] ISO 45001: Occupational Health and Safety Management Systems, Requirements.

2.3 Definitions

2.3.1 Assurance

Assurance is a process that provides confidence that objectives will be achieved with a tolerable

level of residual risk.

2.3.2 Communication and consultation

Continual or iterative process that an organisation conducts to provide, share and/or obtain

information, and to engage in dialogue with stakeholders regarding the management of risk.

2.3.3 Consequence

Outcome of an event/exposure affecting objectives.

2.3.4 Contractor

External organisation providing services and/or goods to the organisation in accordance with agreed

specifications, terms, and conditions.

Note 1: Services may include construction activities, among others.

2.3.5 Control

Measure that is modifying risk.

Note 1: Controls include any process, policy, device, practice, or other actions that modify risk.

Note 2: Controls may not always exert the intended or assumed modifying effect.

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2.3.6 Control owner

Person nominated as accountable for the assurance of the control to ensure that both the design

and the operation of the control are effective. The names of control owners are recorded in risk

registers.

2.3.7 Employee

A person who has entered into, or works under, a contract of service, apprenticeship, or learnership

with an employer, whether the contract is express or implied, oral, or in writing, whether the

remuneration is calculated by time or work done, and paid for in cash or in kind, or tacitly (by tacit

agreement), and includes cases where such a person is under the control, instruction, and

supervision of his/her employer, namely:

a permanent employee, which includes:

a full-time employee;

a part-time employee;

a shift worker; and

a person referred to as a learner (18.1) or an apprentice in the Conditions of Service for

Bargaining Unit Employees;

a non-permanent employee, which includes:

a person placed through a TES (includes a labour broker/personnel agency);

a temporary employee;

a casual employee employed for the purpose of the employer’s business;

an occasional employee;

a vacation student;

any person employed in terms of a fixed-term contract, and

a person under a learnership contract (18.2); and

a bursary holder while under the supervision and/or direction of an employer.

2.3.8 Employer

Any person who employs or provides work for any person and remunerates that person or

expressly or tacitly undertakes to remunerate him/her. The employer is Eskom Holdings SOC

Limited and not the section 16(1) or section 16(2) appointee. The Act stipulates that a section

16(1) appointee is required to ensure that the duties of the employer (Eskom, in this instance)

are properly discharged. The section 16(1) appointee accordingly assigns his/her duties (that is,

to ensure that the duties of an employer are properly discharged) to the section 16(2) appointee

(s). Business unit responsible managers assist with ensuring that the duties of the OHS Act are

carried out.

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2.3.9 Event

Occurrence of, or change in, a particular set of circumstances.

2.3.10 Exposure

Extent to which an organisation is subjected to an event.

2.3.11 External context

External environment in which the organisation seeks to achieve its objectives.

2.3.12 Frequency

Measure of the likelihood of an event, expressed as a number of events or outcomes per defined

unit of time.

2.3.13 Hazard

Potential source of harm.

2.3.14 Hazard identification

Process of finding, recognising, and describing hazards.

2.3.15 Incident

Occurrence arising out of, or in the course of, work that could or does result in injury and ill health.

2.3.16 Injury and ill health

Adverse effect on the physical, mental, or cognitive condition of a person.

Note 1: These adverse effects include occupational disease, illness, and death.

2.3.17 Internal context

Internal environment in which the organisation seeks to achieve its objectives.

2.3.18 Level of risk

Magnitude of a risk expressed in terms of the combination of consequences and their likelihood.

2.3.19 Likelihood

Chance of something happening.

2.3.20 Line management

Means any employee in a leadership position from executive to supervisory level. This includes

appointed responsible managers.

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2.3.21 Monitoring

Continuous checking, supervising, critically observing, or determining the status in order to identify

change from the required or expected level of performance.

2.3.22 Occupational health and safety opportunity

Circumstance or set of circumstances that can lead to improvement of OH&S performance.

2.3.23 Occupational health and safety performance

Performance related to the effectiveness of the prevention of injury and ill health to workers and the

provision of safe and healthy workplaces.

2.3.24 Occupational health and safety risk

Combination of the likelihood of occurrence of a work-related hazardous event(s) or exposure(s) and

the severity of injury and ill health that can be caused by the event(s) or exposure(s).

2.3.25 Occupational health risk assessment

It is a systematic procedure to identify potential health hazards, evaluate the extent of exposure (for

example, occupational hygiene surveys) and establish the need for and methods of control (for

example, engineering at the source, administrative control and provision of proper personal

protective equipment [PPE]).

2.3.26 OEL (Occupational Exposure Limits)

Limit value set by Minister of Labour for a stress factor in the workplace as stipulated in the

Government Gazette.

2.3.21 Occupational health assessments

Are risk-based examinations (which may include clinical examinations, biological monitoring, or

medical tests) of employees by an occupational health nurse or in prescribed cases, by an

occupational medicine practitioner.

The objectives:

 To evaluate whether the hazards that the employees is/was exposed to is/has caused an

occupational disease or not.

 To evaluate whether the employee is fit, fit with restrictions, or unfit to perform the inherent

requirements of the job.

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2.3.27 OHS steering committee

Functions as a governance body responsible for, and playing a significant role in, making

recommendations to Sustainability Systems, Exco subcommittees, and the organisation of OHS

management matters.

2.3.28 Operating unit (OU)/Business Unit (BU):

In the context of this document, any reference to an OU/BU includes a defined unit within any Eskom

division and its subsidiaries.

2.3.29 Probability

Measure of the chance of occurrence expressed as a number between 0 and 1, where 0 is

impossibility and 1 is absolute certainty.

2.3.30 Residual risk

Risk remaining after risk treatment.

2.3.31 Responsible manager

A manager of a department, section, or OU/BU who has been appointed as part of the Eskom

delegation of authority process with the aim to assist the applicable 16(2) appointee in executing

his/her duties in terms of the Occupational Health and Safety Act.

2.3.32 Review

Activity undertaken to determine the suitability, adequacy, and effectiveness of the subject matter to

achieve established objectives.

2.3.33 Risk

A chance that injury, ill health, or damage could occur as a result of an uncontrolled hazard.

Effect of uncertainty on objectives.

A risk with a negative consequence can be the result of human interaction with a hazard.

Note 1: An effect is a deviation from the expected – positive and/or negative.

Note 2: Objectives can have different aspects, such as financial, health and safety, and

environmental goals and can apply at different levels such as strategic, organisation-wide, project,

and product and process levels.

Note 3: Risk is often characterised by reference to potential events, a consequence or a

combination of these and how they can affect the achievement of objectives.

Note 4: Risk is often expressed in terms of a combination of the consequences of an event or a

change in circumstances and the associated likelihood of an occurrence of the risk.

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2.3.34 Risk acceptance

Informed decision to take a particular risk.

2.3.35 Risk analysis

Process to comprehend the nature of risk and to determine the level of risk.

2.3.36 Risk assessment

Overall process of hazard and identification, risk analysis, and risk evaluation.

2.3.37 Risk evaluation

Process of comparing the results of the risk analysis to risk criteria to determine whether the level of

risk is acceptable or tolerable.

2.3.38 Risk management

Co-ordinated activities to direct and control an organisation with regard to risk.

2.3.39 Risk management framework

Set of components that provide the foundations and organisational arrangements for designing,

implementing, monitoring, reviewing, and continuously improving the risk management processes

throughout the organisation.

2.3.40 Risk management information system

The database operated by Eskom that holds all risk management information, including all risk

registers, risk treatment plans, and risk management plans.

2.3.41 Risk management plan

Document in the risk management framework, specifying the approach to, the management

elements of, and resources to be applied to the management of risk.

2.3.42 Risk management process

Systematic application of management policies, procedures, and practices to the tasks of

communicating, consulting, establishing the context, identifying, analysing, evaluating, treating,

monitoring, and reviewing risk.

2.3.43 Risk matrix

Tool for ranking and displaying risks by defining ranges for the consequences and likelihood.

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2.3.44 Risk owner

Person with the accountability and authority for managing the risk and any associated risk treatment.

With regard to Occupational Health and Safety, and in line with the OHS Act, designated 16(1) and

16(2) appointees have this accountability. This includes the responsible manager as defined in 24062582234: OHS Roles and Responsibilities and Statutory Appointments Standard.

2.3.45 Risk profile

Description of a set of risks.

2.3.46 Risk register

Record of information about identified risks.

2.3.47 Risk reporting

Form of communication intended for particular internal or external stakeholders to provide

information about the current state of risk and its management.

2.3.48 Risk sharing

Form of risk treatment involving the agreed distribution of risk with other parties.

2.3.49 Risk tolerance

Organisation’s readiness to bear the risk after risk treatment in order to achieve its objectives.

2.3.50 Risk treatment

Process of developing, selecting, and implementing measures to modify risk.

2.3.51 Safety/OHS professional

Any appropriately qualified person who is employed to perform OHS-related activities as his/her

primary role and job function. (This would exclude statutory health and safety representatives.)

2.3.52 SHEQ committee

A SHEQ committee is a governance structure that is established and governed by a terms of

reference to address and decide on all OHS, environmental, and quality issues presented to it for a

particular defined area of the business and includes subcommittees, where applicable. To

accommodate the variations of names across the organisation, this committee includes committees

at divisional, operating, and BU level that address OHS, environmental, and quality issues, for

example, health and safety committees, OHS committees, SHE committees, etc.

2.3.53 Stakeholders

The people and organisations that may affect, be affected by, or perceive themselves to be affected

by, a decision or activity.

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2.3.54 Task owner

The person nominated as accountable for the completion of a risk treatment action.

2.3.55 Workplace

Any premises or place where a person performs work in the course of his/her employment, including

a private home or portion of it in the case of telework, a vehicle, aircraft, boat, or vessel.

2.4 Abbreviations

Abbreviation Explanation

AIA Approved inspection authority

BU Business Unit

CBRA Contractor Baseline Risk Assessment

COID Act Compensation for Occupational Injuries And Diseases Act, 1993 (act no. )

HAZOP Hazards of Operations

HIRA Hazards Identification And Risk Assessment

IRM Integrated Risk Management

ISO International Standards Organisation

LTIR Lost-time Injury Rate

OEL Occupational Exposure Limits

OH Occupational Hygiene

OHS Occupational Health And Safety

OHS Act Occupational Health And Safety Act

OHS SC Occupational Health And Safety Steering Committee

OU Operating Unit

RACI Responsible, Accountable, Consulted, And Informed

SHE Safety, Health, And Environment

SHEQ Safety, Health, Environmental, And Quality

SMAT Safety Management Audit Technique

SOC State Owned Company

SOPs Safe Operating Procedures

SS Sustainability Systems

SWPs Safe Work Procedures

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2.5 Roles and responsibilities

Eskom and its subsidiaries shall take all reasonably practicable steps to manage risks to an

acceptable level.

2.5.1. Risk and Sustainability Division

Risk and Sustainability Division’s Sustainability is responsible for providing support to divisions in

terms of the interpretation and understanding of the legal and procedural requirements of this

procedure. The division is responsible for the maintenance and review of this procedure and to

ensure that there is a standard and common understanding of the OHS risk assessment process.

Risk and Sustainability Division shall ensure that this procedure is complied with through conducting

inspections and reviews to measure compliance.

2.5.2. General manager (Risk and Sustainability)

The general manager (Risk and Sustainability) is accountable for the overall direction and function

of Eskom’s risk management programme and reports back directly to the holdings board, through

the Board Risk Management Committee.

The Risk and Resilience Strategic Function has developed a common Eskom Enterprise Risk and

Resilience framework, supported by appropriate methodologies, one common language, and an

executive sponsor (GE – Risk and Sustainability).

2.5.3. Line managers - Responsible managers

The responsible managers of the various OUs, service functions, and strategic functions in Eskom

are responsible for, and committed to, the implementation of the OHS risk management standards,

including the Occupational Health and Safety Risk Assessment Procedure. These aspects include

co-ordinating the risk management strategy, ensuring compliance with these standards, and the

planning and implementation of the procedure in their OUs, service functions, and strategic

functions, as well as projects.

Responsible managers are responsible for the development of baseline OHS risk assessments and

all other associated risk assessments for all activities and processes in their OUs, the implementation

of risk treatment plans, and for ensuring that risk registers are kept up to date. Responsible managers

are responsible for ensuring that all OHS risks that need intervention from senior and executive

management are logged on the Integrated Risk Management system, with appropriate actions

uploaded to mitigate those risks. In addition all OHS risks that have an impact on the department,

OU/BU, divisional or business achieving its objectives shall be assessed and tracked through the

Integrated Risk Management system.

The responsible managers are responsible for the monitoring and review of OHS risks, the

assurance of controls, and the completion of risk treatment tasks.

 Risk owners (16(1) and 16(2) appointees and those delegated with authority, for

example, OU/BU Responsible managers) are responsible for ensuring that the

assessment of that risk is up to date and is properly recorded in risk registers.

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 Control owners should ensure that appropriate and periodic assurance takes place to

check that the controls on which the organisation relies are in place, are effective, and

cannot be cost-effectively improved.

 Task owners will have treatment actions to complete by an agreed date. Of course, these

tasks can be delegated, but the accountable manager will remain fully responsible for

their completion.

2.5.4. Line managers – Supervisors

Supervisors including direct supervisors, senior, middle and “junior” managers are responsible for,

and committed to, the implementation of the OHS risk management standards; including the

Occupational Health and Safety Risk Assessment Procedure. They shall assist responsible

managers by implementing the requirements of this document through facilitation of risks

assessment development sessions and implementing the treatment plans and actions. They shall

ensure that subordinates are trained on the risk assessment and participate where possible in the

risk assessment process.

Supervisors shall ensure that all work activities and tasks and subjected to a risk assessment

process and that issue-based and continuous risk assessments are conducted, documented, and

reviewed when necessary. Supervisors are responsible for ensuring that all employees under their

supervision are included in an active medical surveillance programme depending on the

occupational stressors or hazards they are exposed to.

2.5.5. Employees

Employees are responsible for their own health and safety and the safety of their colleagues in

accordance with the requirements of section 14 of the OHS Act . They are responsible for

complying with the requirements of this document and the outcome of any risk assessment process.

Employees are responsible for assisting the employer with identification of hazards and risks in the

workplace. They shall report all health and safety hazards and risks to the employer and/or health

and safety representatives.

2.5.6. Project and contract managers

Project managers and contract managers are responsible for ensuring that OHS risk assessments

are conducted during the design phases of the project and for ensuring that baseline risk

assessments are conducted for all projects including non-construction work and construction

activities in their OUs. Project managers should ensure that all contractors working on the projects

are informed of, and comply with, Eskom’s risk assessment requirements prior to the

commencement of construction as well as during construction and prior commencement of work and

during performance of the work for non-construction activities.

2.5.7. Safety/OHS professionals

OHS personnel on site are responsible for providing support within their OUs/BUs, service functions,

and strategic functions in terms of the interpretation and understanding of the requirements of this

procedure for their specific processes and activities. They will have to ensure assurance through the

periodic verification of control measures and their effectiveness. OHS personnel are also responsible

for assisting and supporting responsible managers in fulfilling their duties by providing necessary

advice, expertise, and administrative support where required and agreed to by both parties.

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2.5.8. Joint ventures

There may be occasions when Eskom and other organisations combine resources to carry out a

joint venture. Unless otherwise stipulated, where the work is to be managed jointly with a joint venture

partner, the requirements imposed on the responsible manager in this procedure will also apply to

the joint venture and will also be indicated in the memorandum of understanding as such, unless the

joint venture contractual agreement specifies, in writing, the health and safety arrangements as

required in terms of section 37.2 (if applicable) of the OHS Act.

2.6 Process for monitoring

The SS OHS Department and Safety Professionals are responsible for providing guidance on the

risk management process. Line management with assistance from safety/OHS professionals is

responsible for the day-to-day co-ordination of risk management activities and information sharing

between OU, service, and strategic functions.

Compliance with the requirements of this procedure has to be reviewed internally by the OU, service

function, and/or strategic function at least annually as part of an internal review process.

Records shall be audited internally and externally by any authorised entity, which include Eskom

Assurance and Forensic and external certification bodies. The focus areas of this monitoring process

will include training in OHS risk assessment, previous risk assessment reviews, general adherence

to the OHS risk assessment process, and determining the adequacy of risk assessment.

2.7 Related/Supporting documents

[1] 240-70044602 Occupational Health and Safety Risk Assessment template

[2] 240-114036246 Occupational Hygiene Health Risk Assessment (HRA) Work Instruction (Issuebased/Task-specific assessment)

[3] 240-129709629 Fire Risk Assessment Template

[4] 240-106061693 Public Safety Risk Assessment Template

3. Occupational health and safety risk assessment

3.1 Risk management in Eskom

Risk management is Eskom is governed by the Eskom Enterprise Risk and Resilience Policy 32-86.

This policy sets out the principles, rules, and associated responsibilities for managing risk and

resilience across all the groups, divisions, and subsidiaries of Eskom Holdings SOC Ltd and calls for

one standard to be used when managing all types of risks in Eskom. It is aligned with the governance

requirements of in King IV.

The Integrated Risk Management Framework and Standard 32-391 is a document that describes

the process for managing risk in Eskom and is based on the ISO 31001 management system.

Section 8 of the OHS Act and related regulations require an employer to provide a work environment

that is free from health and safety hazards and risks. Thus, the need exists for a proper OHS risk

assessment process for identification, assessment, and control of occupational hazards and risks.

The OHS risk assessment process shall follow the framework set out in the Eskom Integrated Risk

Management Framework and Standard.

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3.2 Types of occupational health and safety risk assessments

3.2.1 Baseline risk assessment

 Baseline risk assessment refers to the OHS hazards and risks that are identified and assessed

before the inception of a new project and commencement of operations. The baseline risk

assessment shall include both routine and non-routine tasks.

 The output of baseline risk assessments is a set of OHS risk profiles per operation and/or process

and/or activity, which is used to prioritise action programmes.

 The OHS Baseline Risk Assessments Template 240-70044602 shall be the tool used to perform

baseline risk assessments within Eskom Holdings.

a) Project baseline risk assessments

i. Client risk assessment

• The OHS Act, Construction Regulations 5.1(a), (b), (c), (d), (e), (f), (g), and (h) require

the client to prepare a baseline risk assessment and site-specific health and safety

specifications based on the baseline risk assessment for consideration by the designer

during the project design phase. It also requires the client and the designer to provide

the principal contractor or his or her agent with any information that might affect their

health and safety while performing work on behalf of the client.

• The baseline risk assessment and health and safety specifications should be submitted

as part of the tender documents and during negotiations, so that the potential contractor

can make provision for the cost of health and safety measures during construction.

• A multidisciplinary risk assessment needs to be performed during the planning or design

phase of the project, so as to eliminate hazards and implement OHS engineering

controls before the project is executed among other controls that will enhance our ability

to achieve the desired objectives.

• Baseline risk assessments should take into consideration hazards and risks that could

have an impact beyond the site borders as well as external factors that could affect the

health and well-being of persons on site and employees off site (for example, roads).

• The baseline risk assessment should include occupational/environmental stressors and

hazards, or any other factors that have the potential for affecting employees or

contractors health so that an occupational hygiene and medical surveillance programme

can be developed and implemented.

• The baseline risk assessment shall be used to develop project health and safety

specifications. Where a construction work permit is required, the baseline risk

assessment and health and safety specifications shall be attached as part of the

application.

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• The baseline risk assessment must be periodically reviewed based on, for example,

project life-cycle changes, incident trend analysis or changes to the scope of work, and

newly introduced risks due to residual risks.

ii. Contractor baseline risk assessment (CBRA)

• The contractor shall, based on the client risk assessment, develop a baseline risk

assessment for all planned activities, which shall form part of the OHS plan submitted to

the client.

• The CBRA will be an essential consideration during the tender

evaluation/adjudication/negotiation and/or clarification processes before the contract is

awarded.

• A CBRA must be carried out for all planned project elements/activities/tasks regardless

of the frequency and duration with which those tasks are expected to be carried out.

• The CBRA must be periodically reviewed based on, for example, changes to the scope

of work, changes to work methods/procedures/equipment, organisational changes

(including personnel), incident trend analysis, or new/revised technology.

• The CBRA should include occupational/environmental stressors and hazards or any

other factors that have the potential for affecting employees’ health. An occupational

hygiene and medical surveillance programme should be included in the SHE plan.

• The CBRA shall be submitted to the client at the agreed times.

b) Baseline risk assessments for routine tasks

• Baseline risk assessments need to be developed for routine activities that the business

performs on a daily basis. These will assist the business in developing treatment

measures, such as standard operating procedures or work instructions to reduce the

hazards and risk attached to these activities.

• Occupational exposures with potential health effects must be identified, assessed,

documented, controlled, and communicated.

• The hazards and control measures from this baseline risk assessment shall be

communicated to all affected employees, so as to inform them of hazards attached to

the work they are to perform.

• The hazards identified from this baseline shall be incorporated in employee person-job

specifications, so that they can be conducted along with occupational medical

assessments.

• This baseline risk assessment shall be reviewed periodically based on, for example,

changes in the scope of work, new technology, etc.

3.2.2 Issue-based risk assessments

 Although most standard activities should already be covered by a baseline risk assessment, the

circumstances surrounding the activities may vary from day to day. Therefore, each task or

activity needs to be assessed and analysed before work starts.

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 Issue-based risk assessment can also be conducted for a specific hazard, for example, fire risk

assessment.

 All relevant stakeholders need to be involved when an issue-based risk assessment is

conducted.

 Issue-based risk assessment looks at assessing the risks attached to each activity and hazard;

for instance, if chemicals were identified as part of the baseline risk assessment, the task-specific

risk assessment needs to assess and analyse each chemical individually.

 If there is no baseline risk assessment, the issue-based risk assessment must cover all aspects

of the job, the core activity, as well as the circumstances.

 Issue-based risk assessment needs to be performed before every activity or task and it shall be

informed by the baseline risk assessment.

 The issue-based risk assessment is essential for the development/review of SOPs/SWPs,

method statements, critical task manuals, emergency plans, and so forth, as it addresses work-

specific hazards and risks.

 On construction projects, the contractor shall conduct the issue-based risk assessments and

submit them to the client before the commencement of work.

 The client shall sign an acknowledgement that risk assessments have been reviewed. However,

this does not absolve the contractor of his/her duties in terms of the OHS Act.

a) Pre-task (daily) risk assessment

• As part of the issue-based risk assessment, there is a requirement that a pre-task risk

assessment be conducted before any task, as circumstances may change, for example,

the weather and site location.

• The pre-task risk assessment is also required as part of the work permit, required by the

Life-Saving Rules, Operating Procedures for High Voltage Systems (ORHVS), and Plant

Safety Regulations (PSR).

• The pre-task risk assessment shall be completed as part of the pre-job planning

processes by the responsible and authorised person(s), together with all the people who

will perform the task.

• The pre-task risk assessment shall be conducted at the location where the activity takes

place to ensure that all circumstances can be evaluated properly.

• All people who participate in the activity must be trained on the contents of the risk

assessment to ensure that they understand the hazards associated with the task.

• A qualitative, simple checklist method is advisable for a pre-task risk assessment, as

staff at all levels in the organisation should be able to perform this task with quality. As a

minimum, the checklist should consider the following areas:

 Work area

 Unsafe conditions

 Environmental conditions

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 Condition of PPE, tools, and equipment

 Ergonomic risks

 Personal risks, health conditions

 Emergency response risks

 Work permit (ORHVS, PSR)

• When circumstances change during the course of the activity, activities must be stopped

and risk assessments must be updated and discussed with all involved in the task.

3.2.3 Continuous risk assessment

Occupational health and safety risk assessments should take place continuously, as an integral part

of day-to-day health and safety management. This form of risk assessment is an important tool for

ensuring the reduction of OHS hazards and risks in the workplace, as it addresses day-to-day

changes in the activity.

It is the duty of employees and supervisors to ensure that effective continuous risk assessment

actually takes place in the workplace. Continuous risk assessment includes tool box talks,

behavioural observation, task observations, supervisor, inspections, etc, which are an integral part

of the OHS risk management process. The employer must ensure that all employees are competent

to perform continuous risk assessments.

3.2.4 Occupational Hygiene Hazard Identification and Risk Assessment (OH HIRA)

The OH HIRA shall be conducted for all activities and processes, by a person who in respect of

conducting HIRA for occupational hygiene stress factors, has:

a) at least two years’ experience in conducting risk assessments;

b) have successfully completed Eskom training for OH HIRA through the Eskom Academy of

Learning (EAL);

c) required knowledge in accordance with the OSH Act and the relevant regulations; and

d) comprehensive knowledge of the Occupational Hygiene Hazard Identification and Risk

assessment Work Instruction (240-114036246).

The OH HIRA shall consider, but not be limited to:

a) the Hazardous Chemical Agent (HCA) to which an employee may be exposed;

b) what effects the HCA can have on an employee;

c) where the HCA may be present and in what physical form it is likely to be;

d) the route of intake by which and the extent to which an employee can be exposed; and

e) the nature of the work, process, and any reasonable deterioration in, or failure of, any control

measures.

Occupational health risk assessments shall be developed according to the 240-114036246: OH HRA

Work Instruction (Issue-based/Task-specific assessment) guideline.

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The outcome of the OH HIRA shall inform the implementation requirements for OH monitoring

programme and medical surveillance programme, and to also recommend exposure control

measures such as elimination/substitution, engineering, administrative, and PPE control measures.

Where exposure is anticipated to exceed the maximum limit (control limit), the control of the exposure

shall be regarded as adequate if the exposure is at a level as low as is reasonably practicable below

that maximum limit (control limit); provided that in the case of temporary excursions above the

maximum limit (control limit), measures shall be put in place to ensure

i. that the excursion is without a significant risk from exposure; and

ii. that the excursion is not indicative of a failure to maintain adequate control.

3.3 Occupational health and safety risk assessment process

Note: Before conducting risk assessments, proper planning and preparation shall be done.

3.3.1 Communication and consultation

 Conduct a stakeholder analysis to define the relevant stakeholders, their roles, and

communication needs.

 Stakeholder analysis shall include internal and external stakeholders relevant issues that

can have an impact on the health and safety of employees, including risks and opportunities

presented by those issues.

 Identify who is exposed to risks, who is responsible and accountable for the management of

risk (risk owner), who needs to be included in the risk analysis process, and who needs to

be consulted and informed.

 Communicate information on OHS risks and opportunities to management, the employees,

and other affected stakeholders.

3.3.2 Hazard identification

 Determine the scope, purpose, or objective of risk assessment, which can include walk-

through inspections, incident analyses, etc.

 List all the activities that are to be performed by the business, taking into account routine and

non-routine activities, potential emergency situations, third-party stakeholders, such as the

community, and other social factors.

 Identify hazards or stress factors that have an impact on the health and safety of employees,

the environment, and third-party stakeholders. Note: hazards are generally tangible and can

be seen, heard, felt, measured, smelt, or determined through the use of one’s senses.

 The hazard identification process shall take into account, but not be limited to:

o how work is organised, social factors (including workload, work hours,

victimisation, harassment, and bullying), leadership, and the culture of the

organisation;

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o how the work is performed;

o past relevant incidents, internal or external to the organisation, including

emergencies, and their causes; and

o situations occurring in the vicinity of the workplace caused by work-related

activities under the control of the organisation and situations not controlled by

the organisation and occurring in the vicinity of the workplace that can cause

injury and ill health to persons in the workplace.

 Classify the OHS hazards into one of these broad areas (but not limited to them):

o Physical, for example, light, heat and cold, or vibration

o Chemical, for example, hazardous substances, poisons, vapours, or dust

o Biological, for example, plants, bacteria, parasites, or viruses

o Mechanical/electrical, for example, working at height, or plant and equipment

o Ergonomic, for example, posture, weight, or repetition

o Psychological, for example, stress, boring/repetitive work, or

violence/aggression

3.3.3 Risk identification

 Identify risks attached to listed hazards, and list the implications and causes of such risks.

 Describe the risks in terms of an event, changes in a situation, circumstances, and how these

lead to consequences, for example, when you identify a risk of fire, it should also describe

the source of the fire instead of only identifying the fire (fire caused by flammable liquid).

 Record the identified risks in the risk registers, with the following information:

o A description of the risk, its possible cause, and consequence

o The risk owner (typically a responsible manager)

o The risk category (safety or health)

3.3.4 Assess and analyse (quantifying) risk

 This is a step where risks are analysed in order to determine the effectiveness of existing

control measures and implement further control measures to minimise the consequences of

those risks for the health and safety of employees and the environment.

 Both qualitative and quantitative techniques can be used to assess and analyse risks, for

example, qualitative incident investigation reports or quantitative data/measurements.

 Assessing and analysing the risk will be using these steps, a) determine existing controls

(RCE), b) determine consequence rating, and c) determine likelihood rating.

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Determine existing controls

• Determining existing controls is done to assess OH&S opportunities to enhance OH&S

performance, while taking into account planned changes to the organisation, its policies,

its processes, or its activities and opportunities to adapt work, work organisation, and

work environment to workers, opportunities to eliminate hazards, and reduce OH&S

risks.

• OH&S risks and OH&S opportunities can result in other risks and other opportunities for

the organisation.

• Existing controls are recorded through walk-throughs, inspections, records, interviews,

and observations.

• Controls will include systematic controls and elimination, engineering, administrative, or

PPE controls.

• Risk Control Effectiveness (RCE) will be estimated during risk analysis, taking into

account both the adequacy and effectiveness of controls. RCE will be a measure of the

completeness, relevance, and efficacy of the existing controls when compared with that

which is reasonably achievable.

• RCE will be rated using the guide in the table below. RCE will be estimated for each

control taking into account both the adequacy and effectiveness of each control in light

of the objectives of that particular control.

• Elaborating on existing controls and measuring the effectiveness of these controls,

treatment tasks will be created in an endeavour to enhance controls for controls that

were not fully effective and others that included control tasks to enhance the ineffective

controls.

RCE Guide

Nothing more to be done except review and monitor the existing Fully effective

controls. Controls are well designed for the risk, are largely preventive

and address the root causes. Management believes that they are

effective and reliable at all times. Reactive controls only support

preventive controls.

Mostly effective Most controls are designed correctly and are in place and effective.

Some more work to be done to improve operating effectiveness or

management has doubts about operational effectiveness and reliability

of the controls.

Mostly While the design of controls may be largely correct in that they treat

ineffective most of the root causes of the risk, they are not currently operationally

very effective. There may be an over-reliance on reactive controls, or

some of the controls do not seem correctly designed in that they do not

treat root causes.

None Virtually no credible control. Management has no confidence that any

degree of control is being achieved.

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Determine consequence rating

When determining the consequences of the risk, take into account existing controls and their

adequacy and effectiveness.

Consequence Description

rating

Eskom’s SHEQ Policy sets out principles and rules that underpin the way in which Eskom

approaches occupational health and safety, the environment and quality.

Incident management is an integral function of risk management. The aims and objectives of

incident management are as follows:

a) Reduce risk and prevent any recurrence of incidents.

b) Ensure that incidents are managed effectively.

c) Ensure that incidents are classified and recorded accurately.

d) Ensure prompt and appropriate investigation.

e) Promote the proactive use and value of near-miss incident reporting.

f) Improve the quality of occupational health and safety by learning from incidents, including

near-misses.

g) Share incident information.

h) Report to internal and external stakeholders, as required.

i) Promote the analysis of trends, and review practices accordingly.

j) Involve and communicate information to all stakeholders.

Incident management is not a mechanism for assigning blame or monitoring staff performance, but

rather a way of identifying and addressing areas for improvement in order to reduce future risks.

Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s

operations.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

This document describes the high-level intention and requirements for the effective management of

incidents that occur during the course of Eskom’s business that result in, or could result in, near

misses, property damage, injuries, occupational diseases/illnesses or fatalities.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Ltd, its groups/ divisions, subsidiaries,

and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned

otherwise in this document) and members of the public affected by activities of, or on behalf of,

Eskom.

For the purpose of Eskom benchmarking with other organisations, the applicable Responsible

Manager may use the relevant classification criteria required for such benchmarking process.

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In the case where a site consists of multiple employers, this procedure must be complied with for

Eskom reporting purposes.

For the interpretation of requirements related to occupational health and safety incidents, this

document will supersede any other procedures and instructions. This procedure is supported by

sup[ported by Standard – “Occupational Health and Safety Incident Management Definitions and

Classification Parameters: 240-131838225”.

2.1.3 Effective date

The document is applicable as of 1 April 2021.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments Standard.

[2] 32-727: Eskom, Safety, Health, Environment, and Quality Policy.

[3] 32-123: Eskom Emergency Planning Procedure.

[4] 32-124: Eskom Fire Risk Management Standard.

[5] 32-256: Emergency Response Procedure – Communications.

[6] 240-51122806: Process Control Manual (PCM) for Incident Management.

[7] 240-49308149: Process Control Manual (PCM) for Occupational Health and Safety

Management.

[8] Aviation Act, No. .

[9] Occupational Health and Safety Act, No. .

[10] Labour Relations Act, No. .

[11] Medicine and Related Substance Control Act, No. .

[12] Mine Health and Safety Act, No. .

[13] Compensation for Occupational Injuries and Diseases Act, No. .

[14] Basic Conditions of Employment Act, No. .

[15] National Health Act, No. .

[16] 240-62946386: Vehicle and Driver Safety Procedure.

[17] 240-84733329: Medical Surveillance Procedure.

[18] 32-425: Hearing Conservation Procedure.

[19] COIDA Occupational Disease 2 Form – as per COIDA.

[20] 240-131838225: Occupational Health and Safety Incident Management Definitions and

Classification Parameters.

[21] 240-58554227: Health & Safety Agreement.

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2.2.2 Informative

[22] I240-47560170: Process Control Manual (PCM) for Quality Management.

[23] 240-51367318: Process Control Manual (PCM) for Assurance and Advisory Audits.

[24] 32-450: Safety and Occupational Hygiene Performance Management.

[25] ISO 9001 Quality Management Systems.

[26] ISO 45001 Occupational Health and Safety Management Systems.

[27] OHSAS 18001 Occupational Health and Safety Systems.

[28] EPM0060: Measurement Specification Document for Headcount.

[29] Criminal Procedures Act, No. .

[30] Electricity Act, No. .

[31] Explosives Act, No. .

[32] Inquest Act, No. .

[33] Law of Evidence Amendment Act, No. .

[34] National Road Traffic Act, No. .

[35] 240-75512977: Noise-Induced Hearing Loss Investigation Form.

[36] 240-75512947: Noise-Induced Hearing Loss Notification Form.

[37] 240-154786986: COVID-19 Investigation Form.

The list of legislation and documents for further information is not exhaustive and/or not limited to

the legislation and documents listed above.

2.3 Definitions

2.3.1 Accident: Any unplanned event, arising out of, and in the course of, an Eskom or

contractor employee’s employment and resulting in human injury, illness, or death of the

employee, as well as death of, or injury to, any member of the public or damage to property.

2.3.2 Fatality: an incident occurring at work, or arising out of, or in connection with, the activities

of persons at work, or in connection with the use of plant or machinery, o r direct or

indirect exposure to Eskom’s product or activities, in consequence of which, any person

(that is, employee, contractor, or member of the public) dies, regardless of the time

intervening between the injury and/or exposure to the date of death. The date of the

incident will reflect the date on which the incident occurred, irrespective of the date of

death.

Note: Incidents related to the death of a person (employee or contractor employee) while

at the workplace and on duty who dies as a consequence of any activity or cause not

directly related to the course and scope of the deceased’s employment (for example, death

from natural causes, etc.) will not be regarded as a work related incident.

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2.3.3 First-aid injury: An injury due to a work-related incident, where that injury requires first aid

treatment within the scope of a first aider and content of a first aid box and does not require

further treatment by a health professional. Therefore, the following injuries will be regarded

as first-aid injuries:

a) If there was no medication required.

b) No subsequent medical treatment is required.

c) Where an employee was involved in an OHS incident where there was contact with a

person’s body part, whether there was an injury or not, the involved employee shall at

least be assessed by a first aider/health professional, for the purpose of this document,

this assessment/examination will be regarded as First Aid. At the minimum, the incident

shall be classified at least as a first-aid injury.

d) First-aid treatment can also be offered by a medical professional as long as it is in the

scope of the first aider.

e) The affected employee is able to resume work after the injury has been treated.

Note 1: Classification is based on the level of treatment, not on the person

administering treatment. For example, health professionals or emergency teams can

provide first-aid treatment.

Note 2: This excludes Incidents which are not caused by OHS events that arise at

the workplace or not directly related to the course and scope employment.

2.3.4 Lost-time injury (LTI): A work injury, including impairment and a fatality that arises out of,

and in the course of, employment and that renders the employee or contractor to be booked

off work. A work injury, including impairment and a fatality, that arises out of, and in the

course of, employment and that renders the employee or contractor to be unable to perform

his/her regular/normal work longer than seven calendar days or shifts other than the day or

shift on which the injury occurred.

Note: Normal work refers to any work where a person can perform his/her normal duties,

as per job profile, without restriction. Lost-time injury will apply if a person is booked off

work by a medical practitioner due to an incident, including being booked off for acute

stress or post-traumatic stress disorder by a relevant medical practitioner after an OHS

incident.

A lost-time injury includes the following:

a) Where an employee/contractor is booked off, regardless of the number of days or

shifts.

b) Incident resulting to a person being booked on restricted/ light duty longer than seven

calendar days.

Note: This excludes incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

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2.3.5 Medical injury: an injury resulting from a work related incident where treatment was

rendered by a medical/health professional within a 24-hour period, and medication was

either prescribed, dispensed, and/or applied. The affected employee is able to resume

work after the injury has been treated.

Note 1: Treatment, for the purpose of this document, excludes any diagnostic or

examination procedure or method used in the establishment of the extent of injuries or

illnesses (for example, X-rays or scans).

Note 2: Where medication was prescribed and/or dispensed after an injury and it was not

obtained and/or used, the injury shall be classified as a medical injury.

Note 3: Where medication is prescribed, dispensed and/or applied, whether to treat an injury

or prevent an illness or medical condition after an incident, the incident must be regarded at

least as a medical injury.

Note 4: any work-related noise-induced hearing loss with a PLH shift between 3.2% and

9.9% will be regarded as a medical injury.

Note 5: This excludes Incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

2.3.6 OHS Event: any occurrence where humans were involved and this occurrence poses a risk

of injury or illness/disease to those involved humans.

2.3.7 Occupational health and safety incident (OHS incident): an unplanned OHS event that

could, or does, result in human injury or illness or property damage, excluding:

a) crime-related incidents where there was no potential for injuries; and

b) motor vehicle incidents where the vehicle was stationary and unoccupied, incidents

where there were scratches on the vehicle with no potential for injury, windscreen or

glass-related incidents with no potential for injury.

Note: For recording and performance purposes, when there is an incident where multiple

divisions/groups are involved, divisions/groups must capture the incident for their

involved/injured.

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2.3.8 Occupational safety near-miss incident: Any OHS event that did not result in human

injury or damage but had the potential, under different circumstances, to cause human

injury or property damage.

2.3.9 Occupational hygiene near-miss incident: An OHS event where a person is exposed to a

single or combination of occupational hygiene hazards, which occurred in the work

environment, due to failure/insufficient/absence of control measures for that hazard(s) that

could result in medical treatment, impairment or an occupational disease/illness.

2.3.10 Occupational impairment: Partial or total loss of bodily function or part of the body

attributed to exposure at the workplace.

2.3.11 Noise-induced hearing loss (NIHL) incident: Where an individual experiences a bilateral

sensorineural hearing loss with a confirmed percentage hearing loss of 10% or more

measured from the baseline, which must be based on two diagnostic audiograms, as per

Instruction 171 issued by the Compensation Commissioner.

2.3.12 Occupational disease/illness: Any confirmed disease/illness arising out of, and in the

course of, an employee’s employment and that is listed in Schedule 3 of the COID Act or

any other condition as determined by an occupational medicine practitioner. In the case of

employees placed through a labour broker, the onus is on the relevant OU/BU to ensure

that the pre-employment medical examinations are done.

2.3.13 Public fatality: The death of a member of the public.

2.3.14 Public incident: Direct or indirect exposure to Eskom’s product or activities caused by

substandard acts and/or conditions that result in, or have the potential to cause, physical

harm to members of the public, damage to property or interruption of business.

If an Eskom vehicle is used for commuting (the employee is not on standby, nor has he/she

been called out for work) and the employee is involved in an MVA resulting in injuries either

to himself/herself or a member of the public, this incident should be classified as non-work-

related. If there were injuries to the member of the public, the incident shall be captured on

SAP as a public incident and investigated but regarded as non-work related incident.

2.3.15 Public Recordable Fatality Incident (PRFI)

a) A PRFI is an incident resulting in the electrocution of a member of the public by coming

into contact with Eskom apparatus within the point of supply, but excluding

electrocution resulting from criminal activities. A minor being electrocuted as a result of

criminal activity will be regarded as a public recordable fatality incident.

b) Any work-related incident where an Eskom employee or contractor is responsible for

the death of a member of the public, excluding incidents where a member of the public

is solely at fault.

2.3.16 Serious incident:

a) Any incident that results in a person being admitted to ICU for four days or more.

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b) Any incident involving persons where there was electrical contact, uncontrolled release

of energy (for example steam release, electrical flashover, etc.).

Note: OU/BU must inform Sustainability Systems immediately regarding the incident, where

after a decision will be made regarding the activation of an independent Subject Matter

Expert.

2.4 Abbreviations

Abbreviation Explanation

A&F Audit and Forensic

CC Compensation Commissioner

DoE&L Department of Employment and Labour

Eskom Eskom Holdings SOC Limited

Exco Executive Committee

HR Human Resources

ICU Intensive Care Unit

INO Initial Notification of Occurrence

LTI Lost-Time Injury

LTIR Lost-Time Injury Rate

MHSA Mine Health and Safety Act

NIHL Noise-Induced Hearing Loss

NPA National Prosecuting Authority

OEL Occupational Exposure Limit

OHS Occupational Health and Safety

OHS Act Occupational Health and Safety Act, 1993 (Act No. )

OMP Occupational Medical Practitioner

OU/BU Operating Unit/Business Unit

PCM Process Control Manual

PLH Percentage Loss of Hearing

PPE Personal Protective Equipment

PRFI Public Recordable Fatality Incident

SAIOH Southern African Institute for Occupational Hygiene

SAP Systems, Applications and Products in Data Processing

SAP EH&S SAP Environmental Health and Safety (system)

SDIC Safety Data Integrity Committee

SHEQ Safety, Health, Environment and Quality

SOC State-Owned Company

SS OHS Sustainability Systems Occupational Health and Safety

TRIR Total Recordable Injury Rate

WCL Workman’s Compensation Letter

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2.5 Roles and Responsibilities

Eskom Holdings SOC Ltd and its subsidiaries shall take all reasonably practicable steps to prevent

all incidents and harm to any person, including members of the public and damage to property.

The Responsible Managers shall be responsible for:

a) Implementing this procedure;

b) Communicating to all their employees, contractors and contractor employees the

importance of compliance with this procedure and the consequences of non-compliance.

This includes communicating duty of care and refusal to perform an unsafe task to all new

employees and new contractors;

c) Implementing a monitoring process for ensuring understanding of, and compliance with,

duty of care and refusal to perform an unsafe task; and

d) Ensuring understanding of, and compliance with, the requirements of this procedure.

Note: Joint ventures: There may be occasions when Eskom and other organisations combine

resources to carry out a joint venture. Unless otherwise stipulated, each company in the joint

venture is liable for its own contraventions and could, therefore, be prosecuted in its own name,

without reference to any of the other companies involved.

2.6 Process for Monitoring

Compliance with the requirements of this procedure shall be audited as per the first- to third-tier

audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will

monitor compliance with this procedure.

2.7 Related/Supporting Documents

Parties using this document shall apply the most recent edition of the documents listed below:

[1] Annexure 1: as required by the OHS Act – document number 240-100003427.

[2] OHS Incident Investigation Report template – document number 240-77046688.

[3] WCL forms – as per the OHS Act.

[4] Preliminary Brief on OHS Incidents document – document number 240-99618317

[5] Process Flow on the process of Capturing, Verification and Validation of Occupational

Diseases – document number 240-134597296

3. Occupational Health and Safety Incident Management Procedure

The following steps describe the process of incident management and are described in detail in the

remainder of the document:

1. Incident identification.

2. Initiation and execution of emergency response.

3. Notification and reporting to relevant stakeholders.

4. Incident prioritisation.

5. Classification and recording of incidents.

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6. Incident investigation.

7. Management of corrective actions - implementation and monitoring of corrective actions of

incidents.

8. Incident close-out.

9. Incident communication – occurs throughout the incident management process and is not

necessarily a stand-alone step.

3.1 Incident Identification

Identify or recognise that an incident has occurred. There are two types of identification or

recognition, that is, direct observation and indirect observation.

To ensure identification of incidents, the Responsible Manager should provide employees with

knowledge and skills as well as create a culture and environment that motivate employees to

immediately identify incidents as they occur.

Direct observation includes seeing the incident happening or being involved in the incident. For

potential occupational disease incidents/impairments, direct observation includes assessment

results by any medical practitioner or medical surveillance conducted by an occupational health

practitioner.

Where in doubt whether the incident is an OHS incident or not, test the description of the incident

against a definition of an occupational health and safety incident.

Any medical practitioner who examines or treats a person for a disease described in schedule

three of the COIDA, or any other disease that he believes arose out of that person’s employment,

shall within the prescribed period and in the prescribed manner report the case to the person’s

employer and to the chief inspector and inform that person accordingly.

Identification of occupational hygiene-related near-miss incidents must be classified by the

occupational hygiene/safety practitioner.

Indirect observation includes learning of the incident through, for example, complaints, feedback,

or information provided by internal stakeholders (for example, Eskom employees or contractor

employees) or external stakeholders (for example, authorities, members of the public, etc.).

3.2 Initiation and Execution of Emergency Response

a) Emergency response includes, but is not limited to, the following:

i. Rescue operations.

ii. Ensuring that the scene is safe during and after the incident.

iii. Providing emergency care (that is, first-aid treatment) to the injured to stabilise him/her

and prevent further injury and obtaining medical assistance, where necessary and/or

applicable.

b) Activate the appropriate emergency response actions in terms of the site or area

emergency preparedness plan/procedure.

c) In order to prepare for proper emergency response, the Responsible Manager must assess

the potential risks and develop a suitable response plan to address the risks. In the event

of an incident, emergency care must be provided in accordance with the emergency

response plan for the area.

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d) The supervisor/manager must ensure that the injured person receives the best medical

care and, when required, is transported to the doctor/hospital and that the relevant

Employer’s Report (WCL 1 or 2) is duly completed.

e) The supervisor/manager must ensure that a copy of the person’s identity document is

available to the treating doctor/hospital, which will facilitate prompt treatment. The

Supervisor / Line Manager should ensure that the injured is accompanied for medical

treatment, for the purpose of ensuring that the injured person receives the best medical

care and that the relevant medical reports are completed correctly and appropriate

feedback is received from the treating doctor.

f) The OU/BU Responsible Manager is to ensure that specific work instructions relating to

emergency response are available on site and executed accordingly.

g) Emergency response includes collection of evidence, which will assist in establishing the

root cause. When collecting evidence, take cognisance of the 5 Ps (people, position, parts,

paper and process evidence).

h) Collection and preservation of evidence:

i. Immediate actions at the scene following an incident can disturb or potentially remove

vital physical items and information important for the investigation.

ii. The Responsible Manager is responsible for ensuring that complete and correct

evidence and records are identified, collected, recorded and obtained, archived, stored

and preserved to support the investigation of the incident.

iii. The Responsible Manager must take steps to preserve physical items, computer data

and other relevant information until the incident investigation begins.

iv. No person should be allowed to remove, disturb or tamper with any evidence until

authorised to do so by the Responsible Manager or regulatory authority.

3.3 Notification and Reporting

All occupational health and safety incidents must be reported to relevant stakeholders. If

information is not readily available, the available information must be used, an updated notification

must be distributed to all stakeholders as more information becomes available. The action and

responsibility requirements under the Incident Prioritisation section must be referenced to identify

who needs to be notified.

When: when did the incident occur (exact time and date)?

Who: who was involved in the incident?

Where: where did the incident occur?

What happened: what work was being done at the time, what materials, equipment or

substances were involved?

Note: In the case of incidents involving crime and firearm-related incidents, the relevant Security

Department shall be notified.

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3.3.1 Internal stakeholders to be notified for occupational health and safety-related

incidents include the following:

a) All incidents

i. Supervisor.

ii. Responsible Manager.

iii. Occupational health and safety representative.

iv. Safety Department.

v. Occupational Health Department (if applicable).

b) Specific incidents

i. In the case of a fatality or a serious incident, notify OU/BU Management and

Sustainability Systems Department immediately.

ii. In the case of receiving any notification in terms of the OHS Act, sections 31 or 32, or in

the case of a summons received from the NPA, or any incident where there is a

possibility of liability, immediately contact the Legal Department regarding the

appointment of the attorney. If there are reasons to believe that such an attorney is not

required, the OU/BU must provide, without delay, a detailed motivation which will be

assessed by Legal Department and thereafter a decision will be communicated to the

Ou/bu.

3.3.2 Eskom employees performing work temporarily at another Eskom OU/BU

a) The Responsible Manager at the OU/BU where the incident occurred shall report to the

relevant stakeholders.

b) The affected employee’s own OU/BU Responsible Manager is responsible for reporting the

incident to the Compensation Commissioner (CC).

3.3.3 Eskom employees performing work at another organisation

If an incident occurs during regular/normal work, the reporting to the CC must be done by the

original OU/BU, although the external organisation (where reasonably practicable) must assist with

completing the documentation for submission to the CC.

3.3.4 Notification requirements for employee and contractor fatalities

a) The OU/BU must provide to the Sustainability Systems Department, immediately, the

detailed information relating to the circumstances of the incident, including details of the

deceased’s next of kin, in order for the announcement to be compiled for communication to

Eskom’s Board, Exco and the rest of the organisation.

b) The fatality announcement to be sent throughout Eskom must be signed off by the Group

Executive.

c) Only the Eskom Communication Department and/or the Eskom spokesperson may disclose

information to the media and/or the public.

d) Information can only be released to any external party after verification by the Eskom Legal

Department.

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3.3.5 Notification requirements for potential occupational diseases

Any potential occupational disease/illness must be referred to an Eskom occupational medicine

practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible

Manager, who must ensure that the incident management process is followed after confirmation.

Feedback on confirmed occupational diseases:-

a) Incidents to be recorded on SAP EH&S.

b) Each case must be discussed at the OU/BU statutory committees as required by law.

3.3.6 Capture initial notification

3.3.6.1 Capture and communicate the initial notification

a) Initial reports are reports that are submitted by any individual who is reporting an incident to

the relevant OU/BU Occupational Health and Safety Department. They can be provided in

any form, for example, email, OU/BU internal flash report or INO.

b) Initial reports are brief and limited to an outline of the known facts (that is, date, time, place,

what happened, immediate actions taken and persons involved).

c) The Responsible Manager must ensure that the initial notification is communicated in

accordance with the time lines.

3.4 Incident Prioritisation

From the initial reports, the Responsible Manager, in conjunction with, and advised by, the

occupational health and safety practitioner, must use the matrixes provided to determine the

priority rating of an incident. The Responsible Manager is responsible for ensuring that all those

involved in the prioritisation of incidents are in a position to understand and use the relevant

matrixes.

3.4.1 The priority rating is utilised to:

a) Ensure that appropriate management of the incident takes place;

b) Determine the level of action following notification of the incident;

c) Assist Responsible Managers with prioritising and classifying incidents; and

d) Provide clear direction about the incident reporting and communication requirements.

3.4.2 Steps involved in incident prioritisation:

3.4.2.1 Step 1

Determine the actual or potential outcome, consequence and severity of the incident by using the

Consequence table. Note: Use the actual outcome for injuries and the potential outcome for

near-miss incidents.

3.4.2.2 Step 2

Determine the likelihood of a recurrence of this incident by using the Likelihood table.

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3.4.2.3 Step 3

Quantify the level of risk associated with the incident by assigning a priority rating to the incident.

Using the information obtained in Steps 1 and 2 of this process, use the priority matrix to determine

the priority rating.

3.4.2.4 Step 4

Determine the appropriate action to be taken, as described in the Action and Responsibility

Requirements Table.

3.4.2.5 Step 5

If the severity of the incident changes, e.g. medical injury to a lost-time injury, the priority rating of

the incident must be reviewed and amended where necessary, including updating relevant

information in SAP EH&S.

3.5 Classification and Recording of Incidents

All occupational health and safety incidents, regardless of their rating, must be classified,

prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate,

relevant, accessible, timely) principles. Contractor employees working under the Mine Health and

Safety Act will be classified and recorded as contractor employees and not as Eskom employees

for the purposes of this document.

3.5.1 Classification

Classification of incidents is based on the consequence as a result of the incident.

Note: the onus is on the OU/BU to determine the work relatedness and classification of the

incident. Sustainability Systems will not classify incidents on behalf of the OU/BU, but will assist in

interpretation of the procedure, should the OU/BU be unable to classify the incident or if there is a

dispute regarding classification, that particular incident shall be referred to Safety Data Integrity

Committee (SDIC).

3.5.1.1 Involved person’s relationship with Eskom: The aim of classifying the type of

relationship with the person is to determine whether the person(s) involved in the incident

was/were an Eskom employee(s), contractor employee(s) or member(s) of the public.

3.5.1.2 Work-relatedness: In order to classify the work status and to determine whether the

incident arose out of, or in connection with, the person at work, one needs to consider the workrelatedness of an incident. Unless otherwise specified in this procedure or in Occupational Health

and Safety Incident Management Definitions and Classification Parameters standard, as a general

rule, an affirmative answer to all of the following questions is required:

a) Did the incident or exposure occur at any workplace or within workplace boundaries?

b) Did it arise out of, or in connection with, the activities of persons at work, or as a result of a

Hazard present in the workplace?

c) Did it occur in the course of a person’s employment?

d) Did it result, or could it have resulted, in personal injury or health impairment?

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3.5.1.3 Responsible unit (OU/BU)

a) Eskom employees: An incident must be captured against the OU/BU/subsidiaries based

on the employee’s organisational structure at the time of the incident.

b) Contractor employees: An incident must be recorded against the OU/BU/subsidiary with

which the contractor has a contractual relationship and/or any other contractual agreement

(including hand-over documents). In the case of incidents involving a service provider

procured through a national contract, incidents shall be recorded against the

OU/BU/subsidiary or end-user that requested a service from the contractor/supplier, this

request may be in a form of releasing services from a contract, in writing or otherwise,

including emails, telephone, etc.

3.5.1.4 Classification of occupational diseases and occupational health impairment

Classification of occupational diseases and occupational health impairment incidents must be

undertaken by the occupational hygiene/safety practitioner based on the confirmation received

from the Eskom medical practitioner with the supporting documentation (refer to 240-134597296 –

Process Flow on the process of Capturing, Verification and Validation of Occupational Diseases).

The following will be excluded from the Eskom performance measure:

1. All occupational diseases where a pre-existing condition has been aggravated by the work

conditions.

2. Any incident (as determined by an investigation committee) where an employee was not

exposed to any excessive noise at the workplace after 16 November 2003.

3.5.1.5 Reclassified incidents

Reclassified incidents must be communicated by means of an updated SAP EH&S flash report to

relevant internal stakeholders, together with an explanation of the reclassification. Supporting

documentation or proof must be made available for incident classification, verification and audit

purposes and electronically attached to the incident in SAP EH&S. Downgraded incidents affecting

performance indicators must be submitted to SDIC for ratification. Third Party at Fault incidents

affecting performance indicators must be submitted to SDIC for ratification.

3.5.1.6 Clarification regarding incident classification of occupational health and safety-

related incidents

Where clarification is required for the interpretation of rules and examples for the classification of

incidents or in order to resolve disputes with regard to occupational health and safety incidents, the

Responsible Manager must send all relevant information to the Safety Data Integrity Committee

(SDIC) for review, the committee will evaluate information and provide direction in accordance with

the Terms of Reference of the SDIC.

3.5.1.7 Classification dispute and appeal process

In order to deal with disputes or clarification, OHS incidents requiring clarification must be tabled at

the Safety Data Integrity Committee (SDIC). These incidents will be reviewed in terms of this

procedure and/or other relevant documentation. Should the OU/BU be not satisfied with the

findings/outcome of the SDIC, the OU/BU is entitled to appeal the decision at the Safety Data

Integrity Appeal Committee.

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3.5.2 Recording

3.5.2.1 General requirements

All work-related occupational health and safety incidents must be recorded on SAP EH&S.

All non-work-related occupational health and safety incidents that occur within workplace

boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash

report.

The following generally agreed principles must be followed with regard to which information is

recorded:

 The date on which the incident occurred, as opposed to the date of subsequent

reclassification on severity, for example, deterioration of condition or death.

 Any preceding incident, including an occupational disease/illness, that occurred as a result

of exposure to the same agent, impacting the same body part or target organ on a different

occasion and resulting in similar symptoms or health effects, must be reported and

recorded as a new/different incident.

3.5.2.2 Recording of occupational diseases or illnesses

The date of the incident for occupational diseases shall be the date of confirmation by the Eskom

Occupational Medicine Practitioner as reflected on the First Medical Report in respect of an

Occupational Disease (WCL22).

This incident must be captured on SAP EH&S as work-related within 48 hours as per information

provided on the First Medical Report. Once the outcome of the investigation proves that the

incident is not work related, SAP EH&S must be updated immediately to reflect changes on the

work relatedness. All Occupational Diseases where after the investigation, are regarded as not

work related, or where the OU/BU requires clarity/assistance, those Occupational Diseases must

be submitted to SDIC for final classification. An Occupational Disease involving a pensioner shall

be submitted to SDIC for final classification.

The date of an occupational health impairment incident shall be the date reflected on the NoiseInduced Hearing Loss Notification form (240-75512947). Occupational diseases/illnesses will be

recorded against the OU/BU to which the employee belongs at the date of confirmation by the

Eskom Medicine Practitioner, unless it can be proven that the occupational disease/illness was

caused by the activities of another OU/BU.

3.6 Incident investigation

3.6.1 General

a) All investigation reports must be considered controlled disclosure documents in accordance

with the Eskom document management process.

b) All health and safety incidents must be investigated, excluding non-work-related incidents

occurring outside workplace boundaries.

c) During the investigation of repeat incidents, ineffective corrective actions from previous

incidents must be considered.

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d) The chairperson of an incident investigation committee shall be at a level as per the “Action

and Responsibility Requirements” table contained in the Occupational Health and Safety

Incident Management Definitions and Classification Parameter Standard (240-131838225).

Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the conflict is found to exist, the chairperson of an investigation

committee shall not be a direct manager/supervisor of the injured/involved person. It is the

responsibility of the Responsible Manager to ensure that incidents are not chaired by the

chairpersons who are conflicted in that particular incident.

e) In the case of incidents involving crime, the applicable Security Department must be

involved.

f) The employer’s investigation report (Annexure 1 in terms of the OHS Act) must be

completed by the OU/BU investigator and signed off by the applicable OU/BU Responsible

Manager as the representative of the employer/user. Annexure 1 for contractor incidents

must be signed off on a similar basis, unless the Contractor’s Policies and Procedures

stipulates otherwise.

g) All investigations shall be completed within 30 days of the occurrence of an incident, if the

investigation could not be completed within 30 days, the OU/BU manager shall write a

signed off letter indicating the reasons why the Internal OHS Investigation could not be

completed within 30 days. This letter shall be loaded on SAP EH&S.

h) The results of the OHS investigation must be captured on the Eskom Internal OHS

Investigation template: Form 240-77046688 and signed off by the chairperson within 20

calendar days after conclusion of the investigation.

i) All investigation results must be documented and captured on SAP EH&S, including root

cause analysis and identified corrective measures. The root cause analysis must be

electronically attached to the incident in SAP EH&S. Investigations by government

agencies could also trigger a review of the initial incident information captured.

j) Records must be kept by the OU/BU of all OHS Act section 24 incidents, lost-time injuries

and medical treatment cases on the Annexure 1 form (as required in the OHS Act –

General Administrative Regulations for Recording and Investigation of Incidents) for all

employees, contractors and members of the public. All investigation reports must be kept

and archived for at least 25 years, unless another period has been specified in legislation or

in any court proceedings that may ensue.

k) To determine the estimated cost of an incident, the Compensation Commissioner Cost

Calculations should be utilised.

l) The Eskom Internal Investigation Report’s disclosure is controlled, it is for internal use only.

It may only be disclosed to third parties with specific authorization or consent from Legal

and Compliance Department.

m) This information includes a wide spectrum of internal business data that can be used by all

employees and can be shared through authorized business process.

n) The completed Annexure 1 form, as required in terms of the OHS Act – General

Administrative Regulations for Recording and Investigation of Incidents, may be made

available to a third party on request.

o) Chapter 23 of the MHSA Regulations sets out the manner in which incidents are to be

reported to the Mine Health and Safety Inspectorate on the following forms: SAMRASS 1,

2, 4, and 9 in accordance with Chapter 21 of the MHSA Regulations, as may be required, in

consultation with the Eskom Legal Department.

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p) In the case of incidents involving contractor employees, the contractor must investigate

those incidents as an employer in his/her own right (employer’s investigation) and generate

a report. The report and Annexure 1 must be submitted to the applicable OU/BU or on

request to the Department of Employment and Labour by the contractor. Eskom may

participate during these investigations.

q) During Eskom’s investigation, a contractor/member of the public may be requested to

provide information/ evidence. The contractor/member of the public is entitled (at their own

cost) to be represented by a legal representative whilst giving information/evidence. The

contractor/member of the public legal representative’s attendance in the investigation

process is limited to the period within which they are providing information/evidence. While

the contractor is giving evidence, the contractor executive may sit-in in the investigation.

Once the contractor personnel have finalised giving information/evidence to the committee,

the contractor executive to be excused. They must not sit in for the duration of the

investigation or question Eskom witnesses/committee members or to seek evidence from

Eskom.

r) When the contractor conducts its own investigation, Eskom employees may participate in

such an investigation. If an Eskom employee is required in that investigation to be a

witness, formal request must be submitted to the manager of the required employee.

s) Should the contractor or any third party need information or evidence from Eskom, the

manager of the employee from whom such evidence is requested, shall evaluate this

request and if required, seek assistance from Legal and Compliance Department who will

give guidance or determine whether such information can be provided.

t) The investigation report must include the following information:

i. The details of the incident (type of incident, what occurred, sequence of events when

and where the incident occurred).

ii. Incident consequences and impacts.

iii. The risk of the incident reoccurring using a root causes analysis technique and the

likelihood and consequence table within this document.

iv. Direct or immediate cause(s).

v. Root causes, taking into consideration human, workplace and natural factors (who, what

and why).

vi. Identify system failures (procedure non-conformance, training, plant failure, etc.).

vii. Corrective actions to remedy and prevent a reoccurrence of the incident.

viii. Lessons learnt and recommendations.

3.6.2 Investigation requirements

a) All incidents occurring within workplace boundaries must be investigated regardless of work

relatedness. Such incidents must be investigated to identify any possible contributing

causes and to make recommendations on preventing any repeat incidents.

b) The investigation of non-work-related incidents that do not occur at the workplace, including

non-work-related commuting incidents is not required. In some cases an investigation can

be requested by the Responsible Manager where the Responsible Manager has a very

good reason to request such an investigation (where Eskom has an interest to understand

the reasons/root causes) with permission from an employee. These lessons could be

shared in the organisation to prevent repeat incidents.

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c) It must be noted that the employer does not have the mandate to investigate incidents that

occurred at an employee’s home, unless the person was performing work from home

(defined as telework) at the time of the incident, in which case the incident would be

regarded as work related.

d) Eskom investigations will consist of an OU/BU investigation, or depending on the severity of

the incident (as determined in the incident prioritisation section), a corporate investigation

will be held.

e) After every incident that requires an investigation, regardless of the seriousness of the

incident, the responsible manager shall ensure that preliminary evidence collection process

is conducted within 72 hours of occurrence.

f) In cases of incidents involving contractor employees, the contractor must investigate those

as an employer in his/her own right (employer’s investigation) and generate a report. The

report and Annexure 1 must be submitted to the applicable OU/BU or on request to the

Department of Labour by the contractor. Eskom may participate during these investigations

g) The employer’s investigation under the MHSA must be conducted as set out in section

11(5), as revised, of the MHSA.

h) Root cause analysis techniques.

A root cause analysis technique must be used for all employee and contractor OHS

investigations.

3.6.3 Eskom Internal OHS Investigation

3.6.3.1 OU/BU investigations (excluding serious and fatality investigations)

The Investigation Committee must consist of the following, given the nature of the incident:

a) A chairperson (appointed in writing by the employer) as the investigator of the incident. The

chairperson of an incident investigation committee who shall be at a level as per the

“Action and Responsibility Requirement” table contained in the Occupational Health and

Safety Incident Management Definitions and Classification Parameter Standard (240-

131838225),

b) Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the interest is found to exist, the chairperson of an

investigation committee shall not be a direct manager/supervisor of the injured/involved

person. It is the responsibility of the Responsible Manager to ensure that incidents are not

chaired by the chairpersons who are conflicted in that particular incident.

c) Where applicable, a subject matter specialist(s) may be appointed by the OU/BU.

d) Representatives from all entities, where multiple organisations and/or Groups/Divisions are

involved in an incident.

e) The relevant supervisor/manager under whose supervision the incident occurred shall be

the first person to give evidence related to the incident and may be allowed to remain in

attendance at the investigation as an observer, provided there is no conflict of interest.

f) The applicable local workplace statutory health and safety representatives, as required by

the OHS Act.

g) The OU/BU shall invite the respective Division/Group’s Full Time Health and Safety

Representative (where applicable), as per Health and Safety Agreement.

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h) The relevant local union representative as per Eskom’s recognised trade unions may

participate during an employee employer’s investigation, including the process of evidence

collection, investigation, formulation of findings and corrective actions. The relevant union

representative must be from the union in which the involved person is affiliated to.

i) An applicable OU/BU OHS Department representative.

j) In case of an incident involving a person with disability, the investigation committee must

consist out of a representative from Human Resources (HR) and an Occupational Hygiene

Practitioner (where required). Depending on the complexity of the incident, the

Occupational Hygiene Practitioner in consultation with HR will recommend additional

specialist if and when required to assist with effective investigation of the incident.

k) Where relevant and applicable, the Construction Health and Safety Agent.

l) Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-related

incidents or his/her assistant in terms of GMR 2(7).

Witnesses: Direct and indirect witnesses as determined by the investigation committee.

Note: A witness may be recalled to answer further questions by the committee, as determined by

the chairperson.

The Investigation Committee chairperson is responsible for the process of evidence collection,

investigation, formulation of findings, identification of root causes, formulation of corrective actions,

compilation of an investigation report.

Note 1: In the case of a committee member who needs to testify as a witness, such a member

needs to be excluded from the investigation sitting until such time as he/she has given his/her

testimony and thereafter the chairperson can exercise his/her prerogative to allow such a person to

become a member of the committee.

Note 2: The investigation may not continue if either the chairperson, the Responsible Manager or

his/her delegate (provided there is no conflict of interest), the statutory Health and Safety

Representative and the subject matter specialist(s) determined by the chairperson is not present

Note 3: The Sustainability Systems Department, as well as an identified subject matter

specialist(s), may attend on invitation.

Note 4: The initiation of the incident investigation must not be delayed due to the unavailability of

any witness.

Note 5: Sustainability Systems has the prerogative to participate as it may deem fit, after

consulting with the relevant OU/BU Responsible Manager, in any incident investigation

notwithstanding the priority rating or incident classification. Sustainability Systems may also

request, through the relevant management structures, any incident investigation report and enquire

on the contents of such a report. Sustainability Systems may lead any investigation at the request

of any relevant senior manager.

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3.6.3.2 Public Incidents

a) The OU/BU shall conduct an investigation for fatal and non-fatal public incidents.

b) The OU/BU shall immediately mobilise for a specialist to respond to the scene and collect

evidence.

c) In the case of electrical related incidents that occurred beyond the point of supply or

involving electrical related criminal activities (theft), the onus is on the OU/BU to conduct

its own investigation. If there is any reason to believe that there is a legal liability, the

OU/BU needs to provide a motivation accompanied by an investigation report and

supporting documentation/information to Sustainability Systems and Legal Departments

and seek a legal opinion from Legal Department.

3.6.3.3 Employee and contractor serious incidents (see definition of a serious incident)

a) OU/BU must inform Sustainability Systems immediately regarding the incident, whereafter

a decision will be made regarding the activation of an independent Subject Matter Expert.

b) Where required, Sustainability Systems Department will appoint and mobilise an

independent subject matter specialist/expert to facilitate and coordinate the collection of

evidence, statements and to support the OU/BU personnel

c) In the case of an extreme serious incident, the OU/BU must appoint an independent

chairperson (at least MPSG17) from another OU/BU to chair the investigation, where

required, the OU/BU to liaise with the Divisional/Group head office for assistant in the

appointment of the independent chairperson. Liaise with Sustainability Systems OHS

regarding attendance of the Sustainability Systems OHS representative.

d) The OU/BU’s Internal OHS investigation chairperson/investigator must provide the

investigation final report in accordance with the Internal OHS Investigation template (240-

77046688. within 20 calendar days after conclusion of the investigation to the OU/BU

Manager and Sustainability Systems Department. The independent subject matter

specialist(s) (referred to in a) above, may provide a separate technical report.

e) If there is potential liability, the Legal Department and Sustainability Systems Departments

must be provided with a motivation for such possible liability in order to advise the OU/BU

on the way forward.

f) The composition of the investigation committee for serious incident is similar to the OU/BU

investigation, with the exception of point a), b) and c) above.

g) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.3.4 Corporate investigation (fatalities)

a) In the case of employee and contractor fatalities, the Sustainability Systems Department

will initiate a corporate investigation and immediately mobilise personnel, who will facilitate

and coordinate the collection of evidence.

b) The OU/BU must ensure that a preliminary investigation is conducted and a report is

generated before the corporate investigation.

Note: In cases where the MHSA applies, the investigation process set out in it will be followed.

Thereafter, a corporate investigation will continue, as required.

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c) The Corporate Investigation Committee must consist of the following members:

i. Chairperson – appointed by Sustainability Systems.

ii. OU/BU Responsible Manager, or his/her delegated person.

iii. Relevant and applicable departmental senior management representative(s) (provided

that he/she have no direct involvement in the particular incident and no conflict of

interest exist).

iv. Risk & Assurance/SHEQ Department representative.

v. Subject matter specialist/ expert.

vi. Sustainability Systems Department representative.

vii. The local statutory health and safety representative (for employee incidents). Where

relevant, the applicable Full Time Health and Safety Representative, as per Health and

Safety Agreement. The OU/BU shall extend the invitation to the applicable Full Time

Health and Safety Representative.

viii. The applicable local union representative as per Eskom’s recognised trade unions may

participate in employee investigations, including the process of evidence collection,

investigation, formulation of findings and corrective actions. The applicable union

representative must be from the union in which the involved person is affiliated to.

ix. Representatives from other divisions in cases involving multiple divisions.

x. In cases where the MHSA applies, the following members may be included as

committee members: 4(1) employer’s representative, 3(1) (a) mine manager, and

2.13.1 engineering manager (mining equipment)/mine engineer.

xi. Where relevant and applicable, the Construction Health and Safety Agent.

xii. Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-

related incidents or his/her assistant in terms of GMR 2(7).

xiii. In case of the contractor employee incidents, contractor management representative(s)

are not part of the committee as they would have conducted their own investigation as

the employer. Should the contractor management representative(s) strongly feel that

they need to be part of Eskom’s investigation, the representative shall request (with

reasons) for such permission from the chairperson. Granting of this permission is at the

discretion of the chairperson.

xiv. In case of contractor fatalities, the contractor management representative may be

present while his or her employee is giving evidence. He or she can only seat-in when

their employees are being interviewed since this is an Eskom investigation and the

contractor would have done its own investigation as an employer.

Note: Should any person find it necessary to be an observer, such person shall request the

chairperson for an observer status.

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d) The investigation committee shall identify and confirm the required witnesses:

i. Direct and indirect witnesses as determined by the investigation committee.

ii. A witness may be recalled to answer further questions of the committee, as

determined by the chairperson.

e) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.4 Inquiries, investigation and hearings initiated by government agencies

a) National, provincial, and regional government agencies have the legal authority to inquire

into, or investigate, certain OHS incidents.

b) Any inquiry or investigation by any of these agencies should be preceded by giving proper

notice to the organisation.

c) When any of the following notices are received:

 Notifications issued by the DoE&L (in terms of the OHS Act sections 31 and 32

and section 56 of COID Act – Application for Increased Compensation).

 Where the MHSA applies, the Mine Health and Safety Inspectorate may convene

an investigation in terms of section 60 of the MHSA and/or an inquiry in terms of

section 65 of the MHSA.

 Summons/subpoena received from the NPA or any third party.

 Any incident where there is a possibility of liability.

 The OU/BU must immediately (not later than 24 hours of being notified) inform

Sustainability Systems and Legal Departments of such notice or requests received

by providing a copy of the notice, completed Annexure 1 form as required in terms

of the OHS Act (where applicable), the OU/BU’s relevant investigation report and

supporting documents and a completed Mandate of Instruction in order for Legal

and Compliance Department to appoint an external legal representative.

 If there are reasons to believe that such an attorney is not required, the OU/BU

must provide, without delay, a detailed motivation to Sustainability Systems and

Legal Department, such motivation will be assessed where after a decision will be

communicated to the OU/BU.

d) Requests by government agencies for access to the site’s investigation reports and

related materials must be made in writing and where the OU/BU is unsure regarding the

submission of the requested documentation or information, the OU/BU shall request

advise from Legal Department and Sustainability Systems before they are granted.

e) Employees have the right not to incriminate Eskom or themselves.

f) In the case of incidents involving contractor employees, the investigation will require the

contractor’s involvement.

g) In the case where a contractor does not cooperate during any part of the Eskom

investigation, in terms of contractual and legal obligations, Eskom shall take further steps

to ensure that the immediate and root causes of the incident have been identified and to

ensure that workable corrective actions are identified and implemented and that actions

that will prevent the repeat of such an incident are implemented in order for Eskom to fulfil

its legal obligation.

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h) When required, all persons must be available and cooperate during any investigation by

the Department of Employment and Labour or NPA.

3.7 Management of Corrective Actions

3.7.1 Implementation and monitoring of corrective actions of incidents

a) There must be at least one corrective action for each root cause identified during the

investigation.

b) The Investigation Committee must consider the following hierarchy of control when

formulating corrective actions:

i. Engineering control for the purpose of designing/redesigning in order to eliminate

the risk.

ii. Barriers to isolate/insulate between the source and employees or animals.

iii. The provision of personal protective equipment should be the last resort.

c) Planned start and end dates for all corrective actions must be clearly defined and must be:

i. Specific;

ii. Measureable;

iii. Achievable;

iv. Realistic, with clearly allocated responsibilities; and

v. Timeous, with clear deadlines.

d) Corrective actions and restart criteria/conditions that have to be completed before

operations may resume must be clearly identified in the investigation report. Other

corrective actions (for example, longer-term system-related improvements or evaluations)

often have a completion date that extends beyond the start-up date.

e) Identify potential risks that can influence the achievement of the corrective actions, and

document in the investigation report how these risks should be mitigated.

f) All corrective actions must be verified by the person responsible in order to determine

effective implementation. Documentary evidence of the implemented corrective actions

must be available and attached electronically to the incident in SAP EH&S before the

corrective action is closed on SAP EH&S.

g) Where a corrective action that has been implemented is deemed ineffective and, therefore,

unsuccessful, the corrective action(s) must be revised by the Investigation Committee and

implemented. An alternative corrective action measure must be identified to address the

root cause(s).

h) The revised corrective actions must be approved by the chairperson of the Investigation

Committee, and the report must be revised accordingly. The chairperson must provide the

motivation and/or justification for the decision. The previous ineffective corrective actions

must be closed out on SAP EH&S and a new corrective action must be identified and

captured on SAP EH&S.

i) Risk assessment must be done to ensure that any corrective actions that constitute an

improvement does not create an additional risk or increase the existing risk.

j) To ensure the prompt follow-up and close-out of corrective actions from an incident

investigation report, periodic status reports must be provided from SAP EH&S to site

management until all recommendations have been acted on and closed out.

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k) The Statutory Occupational Health and Safety/SHEQ Committee meeting must also track

the corrective actions, target dates and responsible person(s) identified during

investigations and note, in the minutes, the discussion points on the progress made with

the implementation of corrective actions. The minutes must be kept for at least three

years.

l) The OU/BU manager, as the Responsible Manager, is responsible for reviewing/analysing

the recommendations made in the incident investigation report, assigning responsibilities

to the relevant applicable Responsible Managers and providing the necessary resources to

implement the recommendations made, within a reasonable time frame that does not

expose persons to risk for an unnecessarily long period and to prevent recurrence of the

incident.

3.8 Incident Close-Out

a) Close-out is the final step in the incident management process. The action of closing out

an incident signifies that all corrective actions have been effectively implemented and case

studies have been effectively communicated and all relevant documents have been

attached on SAP EH&S.

b) The incident must then be closed out in SAP EH&S as an action.

3.9 Incident Communication

3.9.1 The communication means for occupational health and safety incidents:

a) Initial incident notification reports must be submitted by any individual who is reporting an

incident to the relevant OU/BU Occupational Health and Safety Department. They can be

provided in any format, that is, email, OU/BU flash report, or INO.

b) The SAP EH&S flash report is the formal notification informing all relevant stakeholder/s

(specified in the Action and Responsibility Requirements Table) that an incident has

occurred.

c) Fatality announcement – Sustainability Systems Department will send out an SMS and an

announcement for employee and contractor work-related fatalities. This communication shall

be signed off by the applicable Group Executive.

d) Occupational health and safety preliminary brief – the preliminary brief report must state the

key learning points, which need to be shared in accordance with the Action and

Responsibility Requirements Table in order to create immediate awareness and to prevent

reoccurrence. The Responsible Manager where the incident occurred is responsible for

compiling an incident preliminary brief. Where required, the preliminary brief must be

communicated to the Sustainability Systems Department for further distribution to all

relevant stakeholders.

f) When compiling the preliminary brief, consider the following:

i. The key learning points should be those points that are obvious (not necessarily the

root causes, as they might not be available at the time of communication).

ii. They must only cover a few main points.

iii. Focus on positive points as well.

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iv. Protect individuals by excluding names and places or any other information that could

be sensitive. Where reasonably practicable, use photos that are relevant to the

incident. Be sensitive towards the reader. Do not include any sensitive photos or

information.

v. The OU/BU must ensure that this information is disseminated to all affected and

interested parties who could benefit from the feedback. The OU/BU Responsible

Manager must ensure that the effectiveness of shared key learning points is monitored.

vi. The communication of the preliminary brief should not be delayed by waiting for the

incident investigation outcome/report. Key learning points are, therefore, not findings or

recommendations.

3.9.2 Fatality Presentations to Executive committee

a) Presentations must be made to the applicable executive committee on all employee and

contractor fatalities by the relevant General Manager or delegated senior manager.

b) Any additional and/or amended information provided at the applicable executive committee

must be updated on SAP EH&S and a revised case study must be republished immediately

on the Eskom publication tool, e.g. Hyperwave.

3.9.3 Case studies must be published for the following incidents:

a) For all occupational health and safety incidents rated with a priority rating of moderate, high

and extreme. In the case of near-miss incidents, publish those rated as extreme.

b) Public fatalities and injuries (excluding public crime-related incidents and incidents that

occurred beyond point of supply) publish those with a priority rating of modetate high and

extreme.

c) The case study must be generated and formally communicated within the OU/BU within five

(5) working days after finalising the investigation report (5 days from date of signature).

d) For fatalities, the OU/BU must, within seven working days after the initial presentation of the

incident at the executive committee, compile and forward the case study to Sustainability

Systems, where after it will be communicated Eskom wide. The OU/BU must ensure that all

case studies are published on an Eskom publication site, for example, Hyperwave.

4. Guidance to chairpersons during disciplinary hearings related to occupational health

and safety incident management

In addition to the above outlined procedural requirements, non-compliance to any of the

following will be treated as violation of the procedure:

a) If misleading information is deliberately supplied or information is deliberately withheld.

b) If evidence is wilfully withheld, removed, disturbed, tampered with or distributed without the

relevant permission.

c) If a witness or any person involved in the incident investigation process is victimised or

intimidated.

d) If notification of the incident is not given within the specified time frames.

e) If prioritisation of the incident is deliberately or wilfully manipulated to indicate a lower

priority.

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f) If any incident is not fully investigated within the time frames specified.

g) If incidents are deliberately classified wrongfully.

h) If any incident is not recorded.

i) If corrective actions are not implemented within the time frames agreed and captured in

Sap eh&s.

j) If the effectiveness of corrective actions is not assessed within the required time frames.

Note 1: The collection of evidence for the purpose of the disciplinary process must be conducted

separately from the occupational health and safety incident investigation process.

Note 2: The disciplinary process must collect its own evidence.

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5. Acceptance

This document has been seen and accepted by:

 OHS Steering Committee.

 Risk and Sustainability Management Committee.

6. Revisions

Date Rev. Compiler Remarks

 Procedure reviewed due to

March 2021 9 M Zondi

request from business.

June 2018 8 M Zondi  Inclusion of the Full Time Health

and Safety Representative in OHS

Investigation as committee

members.

October 2017 7 M Zondi  Align to current business

requirements, e.g. Management of

Occupational Diseases, review

classification of incidents.

 Exclusion of environmental

requirements from the document.

November 2015 6 SN Middel Clarification required as requested by

the Legal Department with regard to

the investigation process into cases of

serious incidents and fatalities in so

far as alignment with the employer

investigation and the corporate

investigation process. To clarify the

corporate investigation process for

incidents where no injuries occurred

or in the case of third party

investigations with serious

consequences for the business.

April 2015 5 SN Middel OHS Steering Committee raised a

concern regarding the practicality of

managing incidents at the operational

level as some of the processes are

complex. This initiated a procedure

review.

7. Development Team

The following people were involved in the development of this document:

 As per the list below.

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8. Acknowledgements

Group/division name group/division name

Human Resources Duke Lebethe

Group Capital Division Ndiaphe Maphanga Division

Group Capital Division Sheryl Isaacs Eskom Rotek Industries Thanduxolo Zulu

Group Capital Division Frans Durand Eskom Rotek Industries Eunice Hamilton

Group Capital Division Althea Stuart Eskom Rotek Industries James Lubisi

Group Capital Division Albert Mogapi Eskom Rotek Industries Joyce Leshiba

Group Capital Division Loraine Smit Assurance and

Forensics Lesley Motshelanoka

Generation Division Marc Lebea Finance Division Theresa Nuthall

Generation Division Bob Phahle Finance Division Sekete Pule

Generation Division Fundisa Dangazele Risk and Sustainability Brenda Njotini

Generation Division Nompilo Dlamini Risk and Sustainability Mara De Kock

Generation Division Tendani Mukhuba Risk and Sustainability Sivendri Govender

Generation Division Happy Sithole Risk and Sustainability Mpapadi Monyela

Generation Division Nkosinathi Makhanya Risk and Sustainability Ntokozo Ngubane

Generation Division Jcp Coetzee Risk and Sustainability Mike Townsend

Transmission Division Refilwe Maswanganyi Risk and Sustainability Miranda Moahlodi

Transmission Division Revive Mkansi Risk and Sustainability Sibongile Masipa

Transmission Division Petrus Motsumi Risk and Sustainability Refilwe Sebothoma

Transmission Division Sifiso Ndlovu Risk and Sustainability Amy Seherie

Transmission Division Pieter Human Risk and Sustainability Sivuyisiwe Mqanto

Distribution Division Paulene Pirthi Executive Support Wandile Katoo

Distribution Division Donald Kekana

Distribution Division Laetitia Smith

Distribution Division Lenny Babulall

Distribution Division Bertie De Jager

Distribution Division Nicholas Sibiya

Distribution Division Silindokuhle Sithebe

Group Commercial Mikateko Chauke

Group Commercial Meisie Sindane

Group IT Pumeza Mabunda

Human Resources Jan Olckers

Division

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Eskom is committed to health and safety excellence, which forms an integral part of its operations.

Eskom and its subsidiaries will conduct business with respect and care for people to ensure that no

operating condition or urgency of service endangers the life of anyone or causes injury or damage

to the environment.

Although the Bill of Rights entrenched in the South African Constitution makes no specific

reference to health and safety in the workplace, the rights relevant to health and safety in the

workplace include the right to life, the right to a safe and healthy environment, and labour rights.

Employees have a duty to take reasonable care of their health and safety and the health and

safety of other persons, to cooperate with the employer, to carry out lawful orders, to report unsafe

situations and incidents, and engage in a manner following the behavioural safety observations

elements (SMAT), which will ensure that unsafe behaviour does not continue or repeat itself.

The aim of this Procedure is to ensure that an environment is created that promotes Zero Harm by

empowering employees and contractors to take responsibility for their own safety and that of

others.

2. Supporting Clauses

2.1 Scope

This Procedure shall apply to all Eskom sites with the intention of promoting a safe working

environment for all Eskom employees (permanent, non-permanent, employees placed by a

Temporary Employee Services provider (TES), learners, and bursary students), agents,

consultants, and contractors.

2.1.1 Purpose

This Procedure clarifies Eskom’s intention to ensure that no one is exposed to unsafe conditions or

is in a position, with respect to any behaviour, that can result in serious risk at the workplace.

2.1.2 Applicability

This Procedure shall apply throughout Eskom Holdings SOC Ltd divisions and subsidiaries.

2.1.3 Effective date

1 July 2015.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

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2.2.1 Normative

[1] Occupational Health and Safety Act .

[2] 32-727: Eskom, Safety, Health, Environment and Quality Policy.

[3] 32-407 Behavioural Observation Procedure.

2.2.2 Informative

[4] DPC 34-846: Operating Regulations for High-voltage Systems.

[5] GGR 0992: Plant Safety Regulations (Low-voltage Regulations).

[6] GGR 0568: Pulverised Fuel Firing Regulations.

[7] ISO 9001 Quality Management Systems.

[8] NEMA 107: National Environmental Management Act.

[9] MHSA: Mine Health and Safety Act.

2.3 Definitions

2.3.1 Absolute (or strict) requirement: A requirement designed for a safe working environment,

which means that the particular duty must be complied with, irrespective of cost or likelihood

of injury.

2.3.2 Unsafe situation: Any situation involving an unsafe act from an individual or an unsafe

condition.

2.3.3 Safety rules: Rules designed to prevent accidents and injuries when followed.

2.3.4 Contractor: Any employer formally contracted (directly or indirectly) by Eskom and who

performs work or supplies a service, product, equipment, or material for the purposes of

advancing Eskom’s business and other interests. This includes personal

contractors/consultants and third-party contractors (vendors, suppliers, agents, joint

ventures, principal contractors and subcontractors).

2.3.5 Suppliers: Any person or organisation that supplies any product, equipment, or material;

and this includes courier services.

2.3.6 Agents: Any person who acts as a representative for Eskom (as the client), as defined in

the OHS Act. (With specific reference to the Construction Regulations).

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2.3.7 Joint ventures: An entity formed through a decision and agreement to work together

between two or more persons, parties, and/or organisations to undertake an economic

activity together and which entity is managed by means of this agreement. The parties

agree to create a new entity by both contributing equity, and they then share in the

revenues, expenses, and control of the enterprise.

2.3.8 Treat: to apply/administer a process to improve or remedy a risk/hazard/unsafe condition(s)

or situation(s).

2.3.9 Mitigate: to control/prevent a hazard from causing harm and to reduce a risk/hazard/unsafe

condition(s) or situation(s).

2.3.10 Eliminate: to remove/eradicate a risk/hazard/unsafe condition(s) or situation(s).

2.3.11 Workplace: Any premises or place where a person performs work in the course of his

employment.

2.3.12 Behavioural Safety Observation (SMAT): Technique use to assess and address the

actual safe and unsafe behaviours of people in the workplace; as well as workplace

conditions - which are caused by the actions or non-actions of employees, contractors or

their supervisors.

2.4 Abbreviations

Abbreviation Explanation

BU Business Unit

EDC Eskom Documentation Centre

ExCo Executive Committee

H&S Health and safety

OH&S Occupational Health and Safety

OU Operating Unit

TES Temporary Employee Services

SMAT Safety Management Audit Technique

2.5 Roles and Responsibilities

2.5.1 The Sustainability Systems Department (OH&S): The OH&S Department shall review the

Procedure every five years or as required by the OHS Steering Committee.

2.5.2 Group and divisional executives: Group and divisional executives are responsible for

ensuring adherence to this procedure within their respective groups/divisions.

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2.5.3 Operating units/ Business units: The management at Business Unit level shall be

responsible for:

• implementing this Procedure;
• communicating to all their employees, contractors, and contractor employees the

importance of compliance with this Procedure; and the consequences of non-

compliance. This includes communicating duty of care and refusal to perform an unsafe

task to all new employees and new contractors;

• implementing a monitoring process for ensuring understanding of, and compliance with,

duty of care and refusal to perform an unsafe task; and

• ensuring understanding of, and compliance with, the requirements of this Procedure.

2.6 Process for Monitoring

Compliance with the requirements of this Procedure has to be audited by the Operating/Business

Unit,

Service Function and/or Strategic function at least annually as part of an internal review process.

All records have to be audited by Assurance and Forensics Department or any person appointed

by it to do so, on its behalf, at its discretion and at a frequency determined by it.

The focus areas of such monitoring will include the following:

• Self-assessments at BU/OU level (at intervals not exceeding three months)
• Auditing by Audit and Forensics Department

2.7 Related/Supporting Documents

2.7.1 Refusal to work in an unsafe workplace. (Unique identifier 240-53716047).

3. Employees’ Right of Refusal to Work in an Unsafe Situation Procedure

3.1 General

The employer has the duty to inform each person of his or her right to refuse unsafe work, which

includes that every employee shall, at work:

a) take reasonable care of his or her own health and safety and that of any other person who may

be affected by his or her acts or omissions;

b) co-operate in order to enable that any duty or requirement, including absolute (or strict)

requirements imposed on the employer in order to achieve a safe workplace, are performed

and complied with;

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c) carry out any lawful order given to him or her and obey the health and safety rules and

procedures laid down by his or her employer or by anyone authorised to do so by the employer

in the interest of health and safety;

d) if any situation that is unsafe or unhealthy comes to his or her attention, as soon as practicable

take immediate preventative and corrective action and report such situation to his or her

employer or to the health and safety representative for his or her workplace or section thereof,

as the case may be, who shall, in turn, report it to the employer; and

e) exercise the duty so as not to interfere with, damage, misuse or intentionally or recklessly

interfere with anything that is provided in the interest of health or safety.

3.2 Standard Procedure for when an Employee Exercises his or her Right of Refusal to

Work in the case of an Unsafe Work Situation

Where an employee is directed, required, or instructed to perform a task in relation to equipment, a

machine, device, thing, or physical condition and he or she reasonably believes in good faith that

the:

a) equipment, machine, device, or thing; or

b) physical condition of the workplace;

c) is in contravention of any health and safety requirement, may endanger, endangers, causes an

undue hazard, or may cause an undue hazard to his or her health and safety, (collectively

referred to as an unsafe work condition) or those of his or her co-worker or any person, such

an employee has the right to refuse to perform such a task until such time as it has been

corrected and made safe.

d) The employee may refuse to return to perform such a task until the unsafe work condition(s)

has/have been mitigated, treated or eliminated.

e) An employee cannot refuse to work when high-risk work condition(s) and processes form part

of his or her normal contractual duties, where following approved safe work procedures will

ensure a safe working environment. (Example: a live line worker involved in live line work

following safe work procedures).

f) Should any employee at any time reasonably believe, in good faith, that the performance of

work or a task is unsafe, the following procedures shall apply:

Stage 1:

1. The employee will immediately notify to the supervisor about the details of the unsafe

condition or unsafe act. The supervisor shall give the situation immediate attention.

2. The employee will explain to the supervisor (or his nominated team leader) and, where

available, the applicable health and safety representative the reasons for believing that the

work to be performed is unsafe. The employee has the right to invite his/her union

representative.

3. The employee(s) shall remain in a safe place.
4. The supervisor shall investigate the unsafe situation together with the applicable employee

and the applicable health and safety representative responsible for that particular area.

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5. The task risk assessment is to be reviewed to address the concerns of the employee and to

outline the corrective actions in order to mitigate/treat/eliminate the unsafe situation.

Alternatively, if it is found that the perceived threat is unfounded, the supervisor shall give a

clearance notice to the employee, co-signed by the applicable employee, indicating that the

identified perceived threat has been thoroughly investigated and that the situation has been

declared to be safe. (See form referenced in Paragraph 2.7.1.)

6. If emergency action is required to correct an unsafe situation that constitutes an immediate

threat to employees or any other person, only qualified and properly instructed employees

or persons will be permitted to correct such unsafe condition. Every possible effort must be

made to control the hazard while this is being done.

7. When the issue has been resolved and the appropriate corrective action has been taken,

the employee shall return to work. If the issue has not been resolved, proceed to the

following stage.

Stage 2

The manager of that section or, if not readily available, any other person with the necessary

knowledge, skills, and experience who understands the task and associated risks must then

review the risk assessment and mitigation plans and, where necessary, make changes to

further reduce/treat/eliminate the risk. If the issue is resolved and the appropriate corrective

action has been taken, the employee shall return to work.

If the issue has not been resolved, then the work will be considered as unsafe and cannot

continue until the applicable Responsible Manager (BU/OU Manager) have introduced all

steps to ensure the work place is safe as defined in the Occupational Health and Safety Act,

Eskom’s policies, procedures and best practices.

3.3 Participation by Subject-Matter Specialist

If a supervisor requests that a subject-matter specialist should participate in the resolution of an

issue, the BU Responsible Manager:

a) must ensure the appointment of the appropriate subject-matter specialist to enter the

workplace for the purpose of participating;

b) must give every reasonable assistance necessary to enable participation by the subject-matter

specialist; and

c) shall:

i. ensure that the necessary steps are taken to make the workplace healthy and safe; and

ii. jointly advise the employees of the steps that are being taken

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Reg No 2002/015527/30.

Employees’ Right of Refusal to Work in an Unique Identifier: 240-43848327

Unsafe Situation Procedure Revision: 1

Page:

3.4 Report

The supervisor, together with the subject-matter specialist (if applicable), must prepare a report as

stipulated in form referenced in Paragraph 2.7.1, which must be tabled and discussed at the next

Statutory Health and Safety Committee meeting. The chairperson of the Health and Safety

Committee must enter the refusal to work into the register and ensure that all events involving any

person exercising his or her right of refusal to work in unsafe situations have been recorded in the

minutes of the Health and Safety Committee.

3.5 Victimisation Prohibited

Employees who exercise their right to refuse to work in accordance with the steps set out in this

Procedure are protected by the Occupational Health and Safety Act. Therefore, no employer or

person acting on behalf of an employer shall:

a) dismiss or threaten to dismiss an employee;

b) discipline or suspend or threaten to discipline or suspend an employee;

c) impose any penalty on an employee; or

d) intimidate or coerce an employee

Solely because the employee has acted in compliance with the applicable requirements set out in

this Procedure.

Notwithstanding this, any employee who without good reason refuses to work and who fails to

follow this Procedure may be dealt with in terms of Eskom’s applicable policies and procedures.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Neo Tsholanku General Manager Legal

Phillip Mashego Senior Manager Human Resources

OHS Steering Committee

5. Revisions

Date Rev. Compiler Remarks

June 2015 1 SN Middel Confirmed still valid. Revision date

updated

August 2013 0 SN Middel

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Employees’ Right of Refusal to Work in an Unique Identifier: 240-43848327

Unsafe Situation Procedure Revision: 1

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6. Development Team

The following people were involved in the development of this document:

• SN Middel
• W Madonsela
• S Isaacs
• M Thanjekwayo

7. Acknowledgements

• S Govender
• S Isaacs

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Eskom and its subsidiaries will conduct business with respect and care for people to ensure that no

operating condition or urgency of service endangers the life of anyone or causes injury or damage

to the environment. Eskom is committed to preventing all work-related injuries. In fulfilling this

commitment to protect people, the environment and property, management will provide and

maintain a safe and healthy work environment, in accordance with industry standards and in

compliance with legislative requirements.

At-risk behaviour leads to incidents. Life-saving Rules are safety rules that have been created to

enforce zero tolerance for serious at-risk behaviours. These rules have been determined in terms

of the consequences of the behaviours they describe, that is, if a particular set of behaviours or

actions has a very high probability of causing disabilities or fatalities when performed.

The Eskom Life-saving Rules complement our existing safety best practices and are safety rules to

be followed at all locations.

The Life-saving Rules apply to all Eskom employees, agents, consultants, and contractors. Visitors

to Eskom should also respect and adhere to these rules as applicable and could be instructed to

leave the Eskom premises with immediate effect should they refuse to do so.

2. Supporting Clauses

2.1 Scope

This standard shall apply at all Eskom sites with the intention to promote a safe working

environment for all Eskom employees, agents, consultants, and contractors. Visitors to Eskom

should also respect and adhere to these rules, as applicable.

2.1.1 Purpose

This standard clarifies the five most prominent causes of serious injuries and fatalities within

Eskom, and Eskom’s intention to enforce “ZERO TOLERANCE” with respect to non-adherence to

these rules, due to the potential consequences of serious injury or fatality at the workplace.

2.1.2 Applicability

This standard shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities wherein Eskom has a controlling interest and/or Eskom contractors, unless specifically

exempted by Sustainability Systems, where the business transacted may be of a completely

different nature to the core business of Eskom.

2.1.3 Effective date

This document will be effective from the date of authorisation.

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Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems

[2] 32-37: Substance Abuse Procedure

[3] 32-95: Environmental, Occupational Health and Safety Incident Management Procedure

[4] 32-136 Contractor Health and Safety Requirements

[5] 32-345 Eskom Vehicle Safety Specification

[6] 32-407 Behavioural Safety Observations

[7] 32-418: Working at Heights Standard

[8] 32-477 Safety, Health and Environment Training and Development Procedure

[9] 32-520 Occupational Health and Safety Risk Assessment Procedure

[10] 32-524 Developing a SHE Specification

[11] 36-681: Plant Safety Regulations

[12] 32-726 SHE requirements for Eskom Commercial Process

[13] 32-727: Safety, Health, Environment and Quality Policy

[14] 32-848: Operating Regulations for High Voltage Systems

[15] 32-1112: Disciplinary Code

[16] 32-1113: Disciplinary Procedure

[17] 240-44175132 Eskom Personal Protective Equipment Specification

[18] 240-62946386: Vehicle and Driver Safety Management Procedure

[19] 240-43848327: Right to Refuse Employees’ Right of Refusal to Work in an Unsafe Situation

Procedure

[20] 240-84733329: Medical Surveillance Procedure

[21] 240-100979499 Personal Protective Equipment for Working at Heights Specification

2.2.2 Informative

[22] National Road Traffic Act

[23] Occupational Health and Safety Act

[24] 34-104 Earthing Standard

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2.3 Definitions

2.3.1 Contractor: Any person (juristic/individual) formally contracted (directly or indirectly) by

Eskom and who performs work; supplies a service, product, equipment or material for the

purposes of advancing Eskom’s business and other interests. This includes consultants,

and third party contractors i.e. vendors, suppliers, agents, joint ventures, fixed term

contractors, principal contractors and subcontractors.

2.3.2 Life-saving Rule: Rules that, if not adhered to, have the potential to cause serious harm to

people. The consequences of a person knowingly and wilfully violating this rule will result in

a disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

2.3.3 Visitors: Any person who visits an Eskom site/office during working hours to attend a

meeting or for any reason whatsoever. This could include a minor.

2.3.4 Work at height: Means any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from

or into. Work at height is, as a result, work in any place (except a staircase in a permanent

workplace ), including a place at, above or below ground level, where a person could be

injured if he/she fell from that place. Access and egress that present a risk of fall can also

be classified as work at height.

2.3.5 Zero Tolerance: The standard that provides for the imposition of severe consequences for

a proscribed offence or behaviour without making exceptions for the extenuating

circumstances.

2.4 Abbreviations

Abbreviation Explanation

OHS Occupational Health and Safety

ORHVS Operational Regulations for High Voltage Systems

PPE Personal Protective Equipment

PSR Plant Safety Regulations

PTW Permit to Work

SHEQ Safety, health, environment and quality

2.5 Roles and Responsibilities

2.5.1 Sustainability Systems Department

The sustainability Systems Department shall:

a) Compile and review the Life-saving Rules for Occupational Health and Safety;

b) Develop awareness material;

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c) Ensure that the rules are communicated throughout the business;

d) Ensure compliance is monitored; and

e) Ensure that violations and sanctions are consolidated and communicated by Sustainability

Systems to the organisation.

2.5.2 All Groups/Divisions/Operating Units/Business Units

The management at Group/Divisional/Operating Unit/Business Unit level shall be responsible for:

a) Implementing the Eskom Life-saving Rules in their Groups/Divisions/Operating

Units/Business Units.

b) Communicating to all their employees, contractors, contractor employees and visitors the

importance of compliance with the Eskom Life-saving Rules and the consequences of non-

compliance therewith. This includes communicating Life-saving Rules to all new

employees and new contractors.

c) Ensuring that the awareness material is made available, distributed and displayed at all

units.

d) Ensuring all employees sign confirmation that the rules have been discussed with them,

that they understand the rules and the consequences of violating these rules, and retain

copies thereof.

e) Investigating any violation of a Life-saving rule and initiate the disciplinary process within

five (5) working days.

f) Ensuring consistency in the application of appropriate sanctions on employees, contractors

and contractor employees.

2.5.3 All employees (Eskom and contractors)

a) Always observe and adhere to the Life-saving Rules.

b) Avoid taking shortcuts when executing tasks. Always do the right thing even when no-one

is watching.

c) Only perform work that you are authorised to do.

d) All employees to exercise the right to refuse to perform work in an unsafe situation, or when

required to ignore a Life-saving rule.

2.6 Process for Monitoring

Groups/Divisions/Operating Units/Business units are responsible for ensuring the understanding

of, and compliance with, Life-saving Rules. Line management shall monitor compliance and report

on analysis and trending through performance reporting. The amendments to the revised standard

shall be implemented with immediate effect and may be audited after a period of six (6) months

from date of implementation.

2.7 Related/Supporting Documents

[1] 240-62196227 - Life-saving Rules – revision 5 (superseded).

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Revision: 6

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[2] 240–63942960 - Life-saving Rule Acknowledgement Form Document Content.

3. Document Content

Life-saving Rules are safety rules that, if not adhered to, have the potential to cause serious harm

to people. The consequences of a person knowingly and wilfully violating these rules will result in a

disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

The objective of this standard is to clarify Eskom’s intention to enforce “ZERO TOLERANCE” with

respect to behaviour resulting in serious risk to an individual at the workplace.

It must be noted that the content of this standard does not detract from the requirements for safe

behaviour for all other work-related activities or other safety requirements, but emphasises the

importance thereof.

3.1 Eskom Life-Saving Rules

3.1.1 Rule 1: open, isolate, test, earth, bond, and/or insulate before

Touch

With the aim to ensure a safe electrical work environment, no person may work/operate on, around

or near any electrical network, line or apparatus, electrically connected to the power system and/or

electrically charged and/or not electrically charged unless:

a) He/she is trained and authorised as competent for the task to be done;

b) There is a valid permit to work, where required;

c) A pre-task risk assessment to identify all risks and hazards has been conducted prior to any

work commencing;

d) He/she follows the requirements on OPEN, ISOLATE, TEST, EARTH, BOND and/or

INSULATE BEFORE TOUCH, correctly based on applicable/related standards, procedures

and outcome of risk assessment fit for the type of work or task to be performed;

e) The authorised person (team leader) has certified and physically shown all team members that

the apparatus is safe to work on;

f) He/she makes the specific electrical environment safe prior to performing the work; and

g) All the appropriate PPE (including face shield and insulated gloves for low voltage work) are

worn.

3.1.2 Rule 2: hook up at heights

Working at height is a significant part of work in Eskom Holdings and is regarded as a high-risk

activity, and as a result all precautions must be taken to prevent incidents while working at height.

Wherever reasonably practicable, preference must be given to the performance of work at ground

level as opposed to work in an elevated position. Where work in an elevated position is necessary,

the requirements in this document shall apply.

No person may work at height where there is a risk of falling unless:

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a) He/she is medically fit to work at height;

b) A pre-task risk assessment to identify all risks and hazards has been conducted prior to

commencing any work of this nature;

c) He/she is appropriately trained as determined by the risk assessment;

d) He/she is appropriately secured during ascending and descending; and

e) He/she is using an Eskom approved fall arrest system where applicable.

3.1.3 Rule 3: buckle up

Where required, the proper wearing of seat belts for any driver, operator and passenger is

mandatory in all vehicles/equipment when driving and/or travelling for Eskom business purposes.

The driver is obligated to ensure that he/she as well as all passengers are properly seated and

wearing their seatbelts at all times while being transported in the vehicle, as per Eskom

specifications.

Note: This rule is applicable on any road or parking lot, irrespective of the speed, and when the

vehicle moves in a forward or backward direction.

3.1.4 Rule 4: be sober

No person who is under the influence or who appears to be under the influence of intoxicating

liquor or drugs will be permitted to enter, or remain on an Eskom site or conduct Eskom business

or drive/operate a vehicle/equipment for Eskom business purposes.

This includes any level of alcohol or the presence of any drugs, controlled substances, and/or

illegal substances in the body that impairs or could impair mental and physical functioning,

irrespective of when the substance was used.

3.1.5 Rule 5: ensure that you have a permit to work

Where an authorisation limitation exists, no person shall work without the required Permit to Work

(PTW), which is governed by for example the:

a) Plant Safety Regulations; or

b) Operating Regulations for High Voltage Systems (ORHVS); or

c) Any other activity where a permit is required.

No plant is to be returned to service without the cancellation of all permits on that plant in

accordance with procedure, unless permission is granted for a particular plant to be returned to

service with permits still open, like in the case of redundant systems.

NOTE: In the case of live work, a “live work declaration form” is to be completed by the authorised

person, who is the person responsible for the safe execution of work according to relevant

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standards and procedures. Outline the key principles or rules to support the implementation of the

standard statement.

3.2 Consequences of violating a Life-Saving Rule

In terms of general health and safety in Eskom, if any of the Life-saving Rules are violated, it will

be treated as a serious misconduct, and result in a disciplinary process in accordance with the

Eskom Disciplinary Code and Procedure.

It must be highlighted that Eskom takes a ZERO TOLERANCE stance to violation of these rules.

Depending on the circumstances, Eskom reserves the right, where a contractor

manager/supervisor allows the violation of a Life-saving Rule, to suspend the contractor’s activities

while determining an appropriate sanction.

In the light of a contractor employee allegedly violating a Life-saving Rule, the contractor shall

immediately remove the employee from site and initiate the disciplinary process. The contractor

shall investigate any violation of a Life-saving Rule and initiate the disciplinary process within five

(5) working days of the violation. The contractor shall after the disciplinary process furnish Eskom

with a copy of the sanction.

4. Acceptance

This document has been seen and approved by:

Name Designation

Thava Govender Group Executive – Generation and (Acting) Risk and Sustainability

Divisions

Kerseri Pather General Manager – Sustainability Systems

Jace Naidoo Senior Manager – Sustainability Systems – OHS

Alex Stramrood Senior Manager – Sustainability Systems – OHS

Risk and Sustainability Members of the Risk and Sustainability Management Committee

Management Committee

HR Policies and Procedures Members of the HR Policies and Procedures Committee

Committee

5. Revisions

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Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

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Date Rev. Compiler Remarks

January 2017 6 A Stramrood Substituted the words “Disciplinary

hearing” with Disciplinary process.

Updated the Purpose and

Applicability to specify that this

Standard is applicable to

contractors. Updated Normative

and Informative References.

Updated Definition section by

removing Agent and Consultant as

these have been incorporated into

the definition of Contractor.

Updated the definition of Work at

Height and Zero Tolerance.

Reviewed and updated the Roles

and Responsibilities section and

Process for Monitoring. Added

permit requirement to Rule 1,

updated Rule 2 - Removed the

words “psychologically fit to work”

as this is no longer a requirement

in terms of the Construction

Regulations, 2014 and updated

Rule 3 – Removed the words “(for

example transporting people on

the back of trucks in a cabin)”

Updated Consequences of

violating a Life-saving Rule with

regard to contractors.

October 2015 5 A Stramrood Revision date needed to be

extended. Content still valid and

same.

May 2012 4 S Govender Amended Section 3.6

Consequences of Violating a Life-

saving Rule to align with EXCO

decision.

March 2013 3 S Govender Changed Cardinal Rules to Life-

saving Rules, and amended

content to ensure better

understanding of the intent and

requirements.

September 2010 2 K Terblanche Content of Rev 1 was incorporated

into the new Policy template.

Content was revised and updated.

December 2008 1 K Terblanche Annexure 1: Acknowledgement of

Eskom Life-saving Rules of this

document was removed. The

references made to Annexure 1 in

paragraphs 3.5.2 and 3.8 were

also removed.

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Revision: 6

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Date Rev. Compiler Remarks

August 2008 0 K Terblanche The document with reference

number 32-421 was developed

and approved.

6. Development Team

The following people were involved in the development of this document:

 Alex Stramrood

 Kerseri Pather

 Loraine Smit

 Marc Lebea

 Mike Townsend

 Nosipho Noveve

 Sheryl Isaacs

 Sivi Govender

7. Acknowledgements

SN Middel

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Reg No 2002/015527/30.

The aim of the Health & Safety (H&S) specification is to provide principal contractor/s and suppliers

with:

• The overarching framework within which the principal contractor is required to demonstrate

compliance to legal and Eskom’s/ NTCSA H&S requirements.

• Establish the way the principal contractor is to manage H&S risks in the execution of the

contract.

NTCSA strives to exceed the minimum standards prevailing in the construction industry and requires

full commitment from all parties to be pro-active to achieve best H&S business practice.

This H&S Specification is intended for principal contractor and their contractors to develop a H&S

plan that meets the specified requirements.

2. Supporting Clauses

2.1 Scope

This H&S specification sets out the minimum legal and NTCSA requirements for construction work

that is specific to the scope of work, site, and type of project.

2.2 Purpose

To indicate to principal contractor the H&S requirements on the project, upon which their planning

for the management of H&S will be based on and thus produce their H&S plan.

2.3 Applicability

This specification is only applicable to the project as mentioned on the first page, title all principal

contractors, contractors, service providers, suppliers and all the activities and processes carried out

for and on behalf of PD.

This specification shall be implemented from the date of approval.

3. Normative/Informative References

Parties using this specification shall apply the most recent edition of the documents listed below.

3.1 Normative

• 32-727: Safety, Health, Environment and Quality Policy
• 240-62196227: Life-saving Rules Standard
• 240-62946386 Vehicle & Driver Safety Management Procedure
• 240-114967625: Operating Regulations for High Voltage Systems
• 32-37 Substance Abuse

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manner or form by third parties without the written consent of National Transmission Company South Africa SOC Ltd Reg No

2021/539129/30

LM-Container Replacement Phase1 _ Zandspruit RS _ C.TXT0535_Rev 1

HEALTH AND SAFETY (H&S) SPECIFICATION Unique Identifier: 559-559476474

Revision: 1

Page: of 35

• 32-124: Eskom Fire Risk Management
• 32-95: Occupational Health and Safety Incident Management Procedure
• 240-43848327: Employees’ right of refusal to work in an unsafe situation.
• 32-418: Working from Heights Procedure
• 32-520: Occupational Health & Safety Risk Assessment Procedure
• 32-123: Emergency Planning
• 32-407: Behaviour Safety Observation Procedure
• Occupational Health and Safety Act, No and Regulations
• Construction Regulations of 2014
• 32-726: Contract and Contractor OHS Management
• 32-524: Manual, Developing a Specification
• 32-1126: Eskom Smoking Policy
• 32-1134: Physical Access Control at Eskom Premises
• Disaster Management Act, 2002: (Act No.)
• All relevant South African legislation-national; provincial, municipal by-laws.
• All relevant international/national recognised code of practice (such as South African National

Standards – SANS)

• 240-70413865 Power Delivery Operating Assessment, Authorisation and Training Standard,

Note: only latest documents must be used and all pertinent OHS Regulation as per the scope of

works must be included. Remove this note prior authorising this specification.

3.2 Informative

[1] ISO 45001:2018, Occupational Health and Safety Management Systems-Requirements

[2] ISO 9001:2015 Quality Management Systems- Requirements

4. Definitions.

Baseline risk assessment: (32-520) baseline operational risks refer to the H&S risks associated

with all standard processes, as well as routine and non-routine activities in the business.

Critical Lifts: (1) any lift weighing in excess of 20 tons, (2) any lift involving a crane suspended work

platform (man cage), (3) any lift over critical operating and/or process equipment and (4) any lift that

exceeds 85 % of the crane’s load chart (5) any lift that utilises more than one lifting device (Tandem

Lift).(6) Load transfers.(7) night lifting.

Eskom Requirements: Eskom requirements, which evolve from directives, policies, standards,

procedures, specifications, work instructions, guidelines, or manuals.

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LM-Container Replacement Phase1 _ Zandspruit RS _ C.TXT0535_Rev 1

HEALTH AND SAFETY (H&S) SPECIFICATION Unique Identifier: 559-559476474

Revision: 1

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Hazard identification: the identification and documenting of existing or expected hazards to the

health and safety of persons, which are normally associated with the type of construction work being

executed or to be executed.

Medical surveillance: a planned programme or periodic examination (which may include clinical

examinations, biological monitoring, or medical tests) of employees by an occupational health

practitioner or, in prescribed cases, by an occupational medicine practitioner.

Method Statement: is a written document detailing work procedures and sequences of operations.

On Site/Site: any workplace where the contractor or his employees perform construction related

work as agreed contractually with the client.

Planned Task Observation: an independent observation made during the planned period in which

the task is being executed.

Pre-Task Risk Assessment: a meeting held prior to the commencement of the day’s work with

relevant personnel (client representative included) associated with the task at hand.

Risk Assessment: a programme to determine any risk associated with any hazard at a construction

site in order to identify the steps needed to be taken to remove, reduce, or control such hazard.

H&S File: a file or other record in permanent form, containing the information on the H&S

management system during construction including all information relating to construction phase after

the handover to Client.

Safe Work Procedures: a series of specific steps that guide a worker through a task from start to

finish in a chronological order. Safe work procedures are designed to reduce the risk by minimizing

potential exposure.

5. Abbreviations

Abbreviation Explanation

AIA Approved Inspection Authority

COIDA Compensation for Occupational Injuries and Diseases Act

CR Construction Regulations

DMR Driven Machinery Regulations

DSTI Daily Safety Task Instruction

EA Environmental Authorization

ECO Environmental Control Officer

FAS Fall Arrest Systems

GSR General Safety Regulations

RHCA Regulations for Hazardous Chemical Agents, 2020

H&S Health and Safety

HIRA Hazard identification and risk assessment

LDV Light Delivery Vehicles

LMI Lifting Machine Inspector

LME Lifting Machine Entity

LTIR Lost Time Incident Rate

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LM-Container Replacement Phase1 _ Zandspruit RS _ C.TXT0535_Rev 1

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Revision: 1

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Abbreviation Explanation

NEC New Engineering Contract

NEMA National Environmental Management Act

NTCSA National Transmission Company South Africa

NQF National Qualifications Framework

OHNP Occupational Health Nursing Practitioner

OHS Act Occupational Health and Safety Act No.

OHS Occupational Health and Safety

PPE Personal Protective Equipment

PTO Planned Task Observations

RSA Republic of South Africa

SANAS South African National Accreditation System

SANS South African National Standards

SACPCMP South African Council for the Project & Construction Management Professions

SAQA South African Qualifications Authority.

SDS Safety Data sheets

SHEQ Safety, Health, Environment Quality

SETA Skills Education Training Authorities

SWP Safe Work Procedure

PD Project Delivery

VFL Visible Felt Leadership

6. Key Eskom PD Project Team

• Eskom Project Manager: Fako Pitsi

Manages the contract signed with the principal contractor and ensures that H&S specifications are

developed and issued with tender enquiries, and that the principal contractor’s H&S plan is approved

prior to commencement of work. He must ensure that applicable legal and other requirements are

complied with by the principal contractor and (if applicable) their contractors. The project manager,

thus takes the overall accountability of this project as

• Designer: Lesibana Lamola

Is responsible for the overall management of the project design as well as ensuring the management

of the compliance of the completed works to the design during and after construction on site.

• Eskom Health and Safety Senior Advisor/ Officer: Andani Munyai

Provides assurance, advice, and support to the project in the management of the H&S issues on the

project. They will also assist in the development of project’s H&S Specifications which will be issued

with enquiry documents, and that the principal contractor’s H&S plan is submitted; evaluated and

approved. They will be responsible for auditing and ensuring compliance to legal requirements. The

H&S Senior Advisor shall approve the principal contractor H&S plan in all projects that does not have

a CWP.

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7. Roles and Responsibilities

7.1 Visible Commitment

Visible commitment is essential in providing a safe work environment. managers, supervisors, and

employees at all levels must demonstrate their commitment by being proactively involved in the dayto-day operations, in particular H&S aspects of the project / contract.

A minimum of one (1) Visible Felt Leadership engagement (VFL) per month shall be conducted by

the contractor’s senior manager and the project manager shall be submitted to Eskom Project

Manager.

7.2 Designers

The designer of a structure must comply with Construction Regulations 6 and ensure that cognizance

is taken of ergonomic design principles and foreseeable constructability health and safety risks

during construction and life cycle of the structure.

7.3 Principal Contractor’s Accountabilities

a. The principal contractor shall comply with provisions of Construction Regulations 7.

b. Where a principal contractor procures the services of a contractor, the principal

contractor shall first inform the client. Such contractor shall also comply with relevant

sections of this H&S specification.

c. The principal contractor must demonstrate how activities of various contractors will be

coordinated to mitigate the risks.

d. The principal contractor shall ensure that his/her H&S plan is approved by the client

before gaining access to site. The same principle will apply to its contractor, where he/she

shall approve his/her contractors H&S plan.

e. A comprehensive & updated list of all contractors on site, also indicating the type of work

being done.

f. The principal contractor shall coordinate, consolidate, and submit H&S performance and

that of contractors on the last day of each month to the client.

g. The principal contractor must ensure that their senior management and that of their

contractors conduct VFL, at least once a month.

h. The principal contractor must incorporate the client's induction into their induction and

induct their contractors before site access. The principal contractor shall keep all

induction material including registers.

8. Management and Supervision of Construction Work

a. The principal contractor shall comply with provisions of Construction Regulations 8.

b. The principal contractor shall appoint one (1) full-time competent construction manager

responsible for a single site. In a case where a construction manager is not available, an

alternate construction manager shall be appointed in writing for a specified duration.

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c. Having considered the size of the site one or more assistant construction manager shall

be appointed in writing.

d. The principal contractor shall appoint (1), (full time) Safety officer in writing in accordance

with the provisions of Construction Regulations 8(5).

e. Construction supervisors and their assistance must be appointed in accordance with

Construction Regulations 8(7) & (8) respectively.

f. The appointed safety officer shall be registered with SACPCMP.

Note: no construction work must commence or continue without a competent supervisor and a safety

officer being on site.

9. Process for Monitoring

This document is under revision control and is valid for the duration of the works and will be

amended, as and when necessary, as requirements are being amended and therefore it will be

required for the principal contractor and contractor’s H&S plan to be amended accordingly.

Conformance to this document shall be via regular safety inspections and by Monthly Audits.

9.1 Related/Supporting Documents

Annexure A – Eskom SHEQ Policy Statement 32-727

Annexure B – 20230726 SACPCMP Registration Categories

Annexure C – Contractor Manpower Sourcing and Verification

Annexure D – Pre-Task Planning Template

Annexure E – Flash Report template

Annexure F – Portable Toilet Specification

Annexure G – Contractor OHS File Handover Record Template

Annexure H – PD Loading and Offloading

Annexure I – Tender Evaluation Criteria

Annexure J – Site Readiness Evaluation Criteria

Annexure K - Health and Safety Requirements Acknowledgement

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10. Project Details

10.1 Scope of Work

Supplying, delivering and constructing of the new equipment shelter, suitable for housing the

Telecommunications equipment. The equipment shelter shall be 6 x 3 x3m with a floor capable of

carrying a weight of 1000kg/Sq. meter.

10.2 Location: Insert where the construction site is situated:

GPS Coordinates: (S24 12 08.6 E28 55 16.0)

10.3 Program details:

1. Anticipated date for the commencement of work on site: April 2026

2. Project completion date or project duration: December 2026

10.4 The Client Project Organogram:

Senior Manager

Projects

Mosebo Dikgale

Programme Intergration

Manager Manager Senior Advisor H&S Safety Risk Manager ConstructionAgent H&S

Suella Ramathibela N/A Johannes Sibanyoni Vusi Mthiminye N/A

Project Manager Project Scheduler H&S Officer

Fako Pitsi Karren Nel Andani Munyai

Project coordinator Site Supervisor Cost Engineer Risk Advisor

Sakhile Zulu TBC

Tbc tbc

Project Officer Quantity Survey

TBC Tlou Kgomo

10.5 Principal Contractor Organogram

The principal contractor shall provide an organisational organogram related to this project, listing all

the levels of responsibility from the Chief Executive down to the supervisors responsible for the

project. The organogram must list the names of appointees and their roles and responsibilities

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including the statutory requirements appointees. All organograms shall be updated timeously when

appointments are changed and filed in the project H&S file.

For the duration of the contract, the principal contractor shall ensure that competent persons are

appointed in writing in terms of the requirements of the OHS Act and its Regulations; and

or other statutory and Eskom/ NTCSA requirements and that all their appointees are made aware of

their accountabilities and responsibilities and have been suitably trained in terms of their

appointment.

11. Notification of Construction Work

The principal contractor shall notify in writing in a form similar to annexure 2 the relevant Provincial

Director (Labour Centre) of the Department of Employment and Labour of the intention to carry out

construction work as defined in the Construction Regulations 4, at least 7 days before construction

work is to be carried out. No construction work shall commence without a proof of submission of

such notification to the client.

12. Principal Contractor Appointments and Agreements

12.1 OHS Act Section 37 (2) (Legal) Agreement

a. An OHS section 37(2) agreement shall be signed between the client and the principal

contractor at the time of contract award.

b. The original copy of an OHS section 37(2) agreements shall be retained by the contractor

and a copy retained by the client project manager.

c. A copy of OHS section 37(2) agreement must form part of the respective contractor’s H&S

file.

12.2 CR 5(1)(k) Appointment

a. At contract award the principal contractor shall be appointed in writing by the PD Project

Manager for the construction site. Therefore, site access shall be granted once all the

contractual requirements are met.

b. A copy of OHS section 37(2) agreement must form part of the respective contractor’s H&S

file.

12.3 Designated employer, Sec 16(2) and other competencies appointments

The principal contractor shall ensure that a designated employer is appointed in writing for the for

the duration of the project.

13. Appointments and Competencies

The principal contractor shall ensure that competent persons are appointed in writing for OHS

statutory and non-statutory functions in line with their organisational structure.

The principal contractor shall ensure that the appointees understand their roles, responsibilities and

accountabilities. Copies of relevant appointments shall be kept on an OHS site safety file.

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14. Training and Awareness

The scope of training shall include, but not limited to, the type of work being performed and the

relevant procedures. Where training is provided by the external service providers, the principal

contractor shall ensure that the service providers are accredited by SAQA.

The principal contractor must demonstrate how he/she intends managing training/awareness within

their organisation including method of informing visitors and other persons entering the site about

hazards prevalent onsite.

Persons with foreign qualifications and registrations to convert these to equivalent local registrations

in that level or category (this shall be in accordance with SAQA and SETA requirements). The letter

from SAQA shall form part of the tender and site readiness submissions to PD.

15. OHS Policy

The principal contractor shall develop an OHS Policy authorised by their Chief Executives that states

overall OHS objectives and commitment to improving OHS performance and must be conspicuously

displayed and shared with all stakeholders.

16. Compliance and Non-Compliance

The principal contractor shall comply with relevant legal and other requirements as part of the

contract. Expenses to the principal contractor, which result from such compliance, as well as any

site-specific requirements, will be for the principal contractors’ account.

Where the principal contractor appoints another contractor(s), the same roles, and responsibilities

in relation to the contractor as the client has in relation to the principal contractor shall apply.

The client reserves the right to stop work and issue a non-conformance report and/ Prohibition

notice(s) whenever H&S violations are observed from the principal contractors and their contractors,

after engaging and making both aware of such. Expenses incurred because of such work stoppage

and standing time shall be for the principal contractor’s account. Any nonconformances/findings/observations found during the audits/inspections on the contractor shall be

raised and discussed with the relevant principal contractor (with whom the contractor is contracted

with).

16.1 Legal and Other Requirements

The principal contractors shall comply with the relevant applicable legislation, specifications, and

standards in accordance with the scope of the project.

The principal contractor shall compile a legal register listing all applicable legislation and standards

that may have an impact on the scope of work that they are performing on the construction project.

The register shall be updated as and when there are amendments.

17. Hazardous Work by Children (Child Labour)

The Bill of Rights in the Constitution of the Republic of South Africa is clear on the rights of

children, especially when it comes to child labour. Child labour shall not be permitted in any of

NTCSA, PD sites.

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18. Hazard Identification and Risk Assessment

The principal contractor shall develop a Risk Assessment in line with Construction Regulation 9 in

alignment to Eskom/NTCSA, 32-520 procedure.

Detailed Risk Assessment must be conducted to ensure that all the applicable scenarios are covered

and documented per site activities including practical controls. High Risk Activities

When the principal contractor and/or his/her contractors are working in an area where a high health

and safety hazard exists, the principal contractor shall:

a) Develop a SWP.

b) Ensure that permanent and adequate supervision is available for the duration of the work

performed.

c) Provide, erect and maintain the required barricading, lighting, flags, flashing lights, or other

safety control equipment to enable operations to proceed in a safe manner.

d) Maintain defined access ways, which are clear of obstructions, to allow for emergency vehicle

entry.

e) Provide any temporary protective shielding required for protecting nearby operations from

the construction activities, at their own cost.

19. Costing for H&S

The principal contractor shall ensure that the submitted tender adequately makes provision for the

cost of H&S.

Note: the costing for H&S must be itemised based on the overall scope of the project eg: resources,

provision of PPE, occupational hygiene, occupational health, etc.

20. Site Access

The principal contractor shall not permit any person to enter the construction site where their health

and safety may be at risk. Notices at every entrance prohibiting the entry of unauthorised persons

shall be posted:

a. No one should enter the construction site without being inducted. The principal contractor

shall demonstrate how site access shall be manage on site.

Note: Access to the site is through entering a private property , Principal contractor to follow

all the rules laid down by the land owner.

21. Signage

Symbolic safety signs shall comply with the requirements of SANS 1186.The display of the following

signage is mandatory:

a. The principal contractor sign shall be posted at their site offices and shall have the name

and contact details of the: Construction Supervisor; Health and Safety Manager/ Officer; First

Aider; Health and Safety Representative and Evacuation warden. Emergency numbers, principal

contractor name (including a logo), construction manager and contact number.

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b. The Contractors shall provide signage in accordance with the scope and work area.

c. All safety and warning signs shall be always obeyed.

22. Principal Contractor’s Site Facilities

Site facilities shall be established and maintained by the principal contractor. The facilities include

but are not limited to the following (refer to OHS Act, Construction Regulations 30). See also

Annexure F for portable toilet specifications. The design of the toilet should not expose employees

to splashes of other people’s human waste.

23. Public Safety

Principal contractors shall in their H&S plan, factor how they would safeguard members of the public

and the wild animals against their activities during the project.

24. Project and Site Rules

24.1 Life Saving Rules

The Eskom Life Saving rules applies to NTCSA employees, agents, consultants, contractors, and

visitors. Failure to adhere to these rules will be considered a serious transgression which will lead to

serious disciplinary action, which may include dismissal. The client reserves the right to suspend the

contractor’s activities pending the outcome of the disciplinary processes.

These rules are implemented to prevent serious injury or death of any employee, labour broker or

contractor working in any area within Eskom/ NTCSA.

The rules are:

Rule description of rule

Open, isolate, test, earth, bond, and/or insulate before touch

Rule 1

(That is plant, any plant operating above 1000 V)

Hook up at heights

Rule 2 Working at height is defined as any work performed above a stable work surface or where a

person puts himself/herself in a position where he/ exposes himself/herself to a fall from or into.

Buckle up

Rule 3 No person may drive any vehicle on Eskom business and/or on Eskom premises:

Unless the driver and all passengers are wearing seat belts.

Be sober

Rule 4

No person is allowed to be under the influence of intoxicating liquor or drugs while on duty

Permit to work

Rule 5 Where an authorisation limitation exists, no person shall work without the required permit to

work.

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24.2 Smoking

Smoking is only permitted at designated areas in accordance with the requirements of the

smoking policy (32-1126: Eskom Smoking Policy). Add to the appendix A.

24.3 Cellular Phones

A contractor shall develop and implement a risk-based cell phone policy for a particular

construction site. Cellular phones shall not be used in areas where their usage is prohibited.

24.4 Fire Extinguishers

A Principal Contractor shall have a layout plan where fire-fighting equipment is located.

24.5 Vehicles and Traffic Rules

a. The principal contractor shall ensure that the driver of the vehicle has a valid driver’s licence.

b. Principal contractor shall ensure that drivers and passengers wear seatbelts while travelling

in a motor vehicle.

c. No passengers shall be permitted to be transported at the back of trucks or light delivery

vehicles (LDV).

d. Passengers shall only be permitted to be transported at the back of such vehicles if fitted with

a specially designed crew cab with appropriate seating and seat belt per passenger, by the

manufacturer and manufacturer appointed fitment centre. The test certificate shall be

submitted for consideration to the client.

e. Where a vehicle licence condition stipulates the number of persons to be transported on the

vehicle, such number shall not be exceeded.

f. The principal contractor shall ensure that the vehicles are inspected daily and maintained

regularly as per the manufacture’s specification.

24.6 Substance and Drug Abuse Management

a. The principal contractor must develop a substance abuse management procedure to manage

substance abuse on site. The procedure shall be in line with the client substance abuse

management procedure were applicable. Eskom Substance Abuse Procedure 32-37.

b. All testing equipment shall be calibrated as per the manufacturer’s recommendation and the

calibration be available on the safety file.

c. The alcohol testers must be trained and appointed in writing.

25. Pre-Task Risk Assessment

The principal contractor shall conduct a daily pre-task risk assessment with employees involved with

the task, such as DSTI. This assessment will be the basis of daily pre-job briefings or toolbox talks

before work begins, highlighting critical steps from the SWP to ensure safety. Proof of

communication and confirmation of understanding will be recorded and kept at the job site during

execution. The signed pre-task risk assessment form shall be filed in the safety file.

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26. Pre-task Planning

Upon receipt of the task for the day, the principal contractor manager or his/her assignee the site

supervisor, shall perform a pre-task planning in accordance with the Telecommunication Projects,

559-1432317009 Rev 1, Pre-Task Planning Template, see, Annexure D.

27. Safe Work Procedures / Method Statements and Practices

The principal contractor shall compile a project/ site-specific SWP for all the high-risk activities as

identified in the risk assessment and scope of work, which will be submitted to client. (i.e Transporting

the container to site taking into account the road conditions, Constructing of the foundation,

Offloading the container e.t.c)

28. Planned Task Observations (PTO)

The construction manager / supervisor shall conduct Planned Task Observations (PTO).

PTOs shall be conducted in such a way that the employee is observed against the actual steps of

the safe work procedure (SWP)/ method statements and marked against compliance with each step.

This will assist in determining employee competence and compliance. Record shall be kept.

The minimum items that must be in the PTO but not limited to:

a. Project name.

b. Title of the SWP, reference number and revision number.

c. Specific activity.

d. Steps.

e. Safety Steps.

f. Critical steps.

g. Follow-up action.

h. Observation conducted by (full name).

i. Designation (e.g., supervisor).

j. Individual/Team observed names.

k. Date of observation.

l. Signature.

29. Work at Elevated Positions

30. The Principal Contractor shall ensure that all work performed at elevated positions conform to

the requirements of the Construction Regulations, the relevant Unit Standard (US) and 32-418

(Working at Height Procedure).

2. A fall protection plan, supported by the required risk assessments will be compiled, implemented,

reviewed, and communicated to all employees working at heights.

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3. The principal contractor shall review their risk assessment and fall protection plan as required,

at intervals to be determined by the principal contractor, and taking into consideration:

a. Incident trend analysis, or new/revised technology.

b. Changes to scope of work, changes to work methods/procedures/equipment, etc.

4. The Contractors shall stop all persons working in elevated positions during periods of inclement

weather.

5. Safety belts are not allowed to be used in Eskom. An appropriate full body safety harness shall

be worn when working at an elevated position, refer to SANS 50361.

6. Working in elevated positions shall only be carried out under the supervision of a competent

person in accordance with US 229995.

7. Fall arrest/protection plan and equipment shall be implemented where fall prevention is not

possible:

a. Fall protection equipment shall comply with Unit Standards and other recognised

international standards.

b. The Principal Contractor and/or his contractor shall compile a fall protection equipment

inspection, testing and maintenance procedure (Refer to SANS 50365 and manufactures

requirements for safe use and for inspections).

8. Provision must be made to prevent objects and/or material from falling from elevated areas and

the protection of persons working below. A drop zone shall be established with barricading and

necessary signs.

29.1 Ladders (Portable)

a) Ladders used on the site shall comply with the OHS Act and Regulations, the relevant

SANS standards, or other recognised international standards.

b) Damaged ladders shall be clearly marked and quarantined and removed from the project

site.

c) Prior to work being performed, an adequate risk assessment shall be conducted, and

work shall be conducted in accordance with General Safety Regulation 6 and 13A and

Construction Regulation 10 of the OHS Act

29.2 Training and authorization

a) Every employer shall ensure that no person engages in any activity in relation to work at

heights unless they are competent to do so.

b) Only training providers that use competent training instructors and assessors who are

SETA-Accredited and SAQA-registered in terms of the relevant unit standards shall be

used.

c) All persons who work at heights or who are required to do rescue at heights shall receive

three days of Fall Arrest System (FAS) training and two days of rescue training in

accordance with the Unit standards 22998 and 229995.

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d) The Contractor must ensure that all persons who work at heights and those who will be

required to do rescue at heights shall receive training according to the relevant unit

standards. As a minimum, individuals who work at height and are not responsible for

performing a rescue must undergo three days of FAS training (Unit Standard 229998)

and rescuers must further undergo two days rescue training in accordance with the Unit

Standard 229995. Rescuers must be appointed in writing for the site/project.

e) Official FAS training shall not have an expiry date on the certificate.

f) Only the training date shall be indicated on the certificate.

g) Official rescue training shall expire every three years from the date of issue.

h) The principal contractor shall ensure that there is a Level 2 First Aider trained for every

team working at height.

NB: All work at heights appointments and competency certificates shall be kept in the Health and

Safety File.

30. Occupational Health and Hygiene

The principal contractors and contractors shall identify the occupational stressors which could

include exposure to chemical and biological hazards, noise, dust, vibration, heat, etc., to which any

person may be exposed because of his work activities.

30.1 Medical Surveillance Programme

The Principal Contractor and contractor shall ensure that their employees are registered on a

medical surveillance programme and are in possession of a valid medical fitness for duty certificate

specific to the construction work to be performed. The Fitness for duty certificate shall be in form of

Construction Regulation, Annexure 3, and be relevant to the type of work (risk based) that the

employee will be exposed to.

The principal contractor and contractors shall ensure that employees have undergone pre-entry

medical examination before starting work on site. No employee shall access site without a valid

medical fitness for duty certificate.

The principal contractor and contractors shall ensure that employees undergo a periodic medical

examination as and when a need arise.

The Principal Contractor and contractors shall ensure that employees undergo an exit medical

examination at the end of the project or when the service of the specific employee has been

terminated or has expired.

Note.: The client will only accept medical surveillances conducted by an Occupational Health

Practitioner who holds a qualification in occupational health.

30.2 Pre-Existing / Current Medical Condition

30.2.1 Disclosure of pre-existing injuries or medical conditions

A pre-existing condition as defined by the OHS Incident Management Definitions and Classification

Parameters Standard (240-131838225), is a medical condition/medical impairment as a result of an

incident arising out of, and in the course of employment, shall be considered:

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a) Non-work-related if the incident arises solely because of a pre-existing medical

condition/medical impairment and if a worker without such a condition/medical impairment

would not have suffered such an incident; or

b) Work-related if the incident arises where the pre-existing condition/medical impairment may

have been a contributing factor.

Note 1: Principal contractors are to follow their own processes and procedures for classification. At

a minimum, the decision about the impact/implication of such pre-existing medical condition/medical

impairment must be confirmed by an occupational medicine practitioner (as defined in the OHS Act,

section 1).

Pre-existing medical conditions can include health issues such as cancer, diabetes, lupus,

depression, acne, hypertension, asthma, arthritis, ulcerative [Allergies] colitis etc or just about any

other health condition such as previous medical operational condition in any part of the body.

An injury are any old injuries that existed prior to the work injury that may or may not have fully

healed. Some workplace environments could aggravate pre-existing conditions even if they would

not necessarily have caused a new condition in an otherwise healthy individual. Examples may

include amongst others, traumatic injury worsening back pain, joint pain (condition), sore neck, knee

injuries etc.

30.2.2 A prospective employer duties

A prospective employer shall:

a) request a prospective worker to disclose all pre-existing injuries or medical conditions existing

during the period of the employment process that could reasonably be expected to be

aggravated by performing their employment related duties.

b) request disclosure in writing and this request must be accompanied by details of the nature

of the duties that are subject to the employment.

c) advise prospective workers that if they knowingly supply false or misleading information, they

will not be entitled to compensation or damages under the Compensation for Occupational

Injuries and Diseases Act, Act for any event that aggravates the non-disclosed

pre-existing injury or condition.

d) ensure that pre-existing or current condition is part of:

i). Individual employment contract. Because the contract defines the terms and

conditions of employment

ii). Included in the employment induction.

iii). Person Job Specification shall be developed to have a portion where the individual

when visiting the occupational medical practitioner, it has been completed by the

employer, employee and the medical practitioner can complete the document.

iv). The employee shall reveal any pre-existing or current medical condition to the

Occupational Medical Practitioner prior the assessment.

v). Part of toolbox talk at least monthly, and awareness conducted more often, and

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LM-Container Replacement Phase1 _ Zandspruit RS _ C.TXT0535_Rev 1

HEALTH AND SAFETY (H&S) SPECIFICATION Unique Identifier: 559-559476474

Revision: 1

Page: of 35

vi). Records shall be kept.

30.2.3 A prospective contractor employee duty

A prospective employee must, where requested in writing by a prospective employer, disclose all

pre-existing injuries or medical conditions of which they are aware of, that could reasonably be

expected to be aggravated by performing the employment related duties. If the prospective

employee is engaged before making the disclosure (or being requested to make the disclosure),

his or her entitlement to compensation is unaffected.

However, if the prospective employee does not disclose pre-existing medical condition or injury,

this may have an impact on the future management of incidents in particular the work relatedness

or not of an incident which may be attributed or not to pre-existing conditions.

30.2.4 Key considerations for employers

Employers considering implementing changes to their employment conditions and processes in

relation to these amendments shall note:

a) it is the prospective employer's duty to request disclosure of pre-existing injuries or medical

conditions from prospective workers during the pre-employment, periodic and post

screening process, and such information shall be kept confidential.

b) when providing details of the nature of the duties that are subject to the employment, it is

important that this information is accurate and provides specific details of the nature of the

duties. The prospective employee must receive information that will enable them to make

an informed decision about whether their pre-existing injury or condition might be

aggravated by the duties.

c) if the Workers' Compensation Commissioner has previously provided a copy of the

employee's claims history summary the employer shall not:

i). disclose to anyone else the contents of or information contained in the

summary.