The financial intelligence centre (fic) seeks a qualified service provider to deliver support and maintenance for its azure-based analytics solutions over a three-year period. The contract covers critical technologies like azure synapse analytics, databricks, and SQL server, with a focus on stability, security, and performance optimisation.
Key Requirements
Submit bids by 06 August 2026 at 11:00 to the FIC tender box in Centurion, with one printed and one electronic copy. Late submissions are disqualified.
Mandatory compliance: CSD registration, valid B-BBEE certificate/affidavit, SBD forms (1, 4, 6.1), and Microsoft Azure accreditation (Solutions Partner for Data & AI or Analytics Specialization).
Provide 2-5 CVs of proposed resources, each certified in Databricks and Azure Synapse Analytics, with at least two having 5+ years of Azure data analytics experience.
Scope includes managed services (performance tuning, monitoring, incident management) and on-demand support (max 288 hours/year for training/enhancements) for Azure Synapse, Databricks, SQL Server, and related technologies.
Pricing must cover three years (VAT inclusive) with a structured breakdown for managed and on-demand services. Evaluation uses an 80/20 system (80 points for price, 20 for B-BBEE).
Functionality threshold: Minimum 70% score in experience (reference letters) and resource pool criteria to proceed to price evaluation.
Security requirements: South African citizenship for assigned resources, signed NDAs, oaths of secrecy, and background checks by the FIC.
The fic requires professional services of a qualified service provider to provide support and maintenance services of its azure-based analytics solutions for a period of three years.
Information & Communication Technology Industry Profile
Critical Requirements
POPIA Compliance
Regulatory Bodies
IITPSA
Tenders in this industry often require registration with these bodies.
Typical Documents
9 items
Company Registration (CIPC)
Tax Clearance Certificate
B-BBEE Certificate
CSD Registration
Company Profile
ISO 27001 Certificate (if applicable)
Technical Certifications
Solution Architecture Documents
Reference Letters
Recommended Certifications
Having these can improve your winning chances: IITPSA Membership, ISO 27001 (Information Security Management), ISO 20000 (IT Service Management), CISSP
Review in progress · 0 of 1 documents being finalised
AI Document Analysis Stages
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Source: Final RFB - Azure-Based Analytics Support.pdf
Important Dates
16 Jul
2026
PUBLICATION
Tender Published
Tender was published
06 Aug
2026
DEADLINE
Closing Date
Tender closing date
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
7 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
The Financial Intelligence Centre (FIC) is seeking a qualified service provider to deliver support and maintenance services for its Azure-based analytics solutions over a three-year period (renewable annually). The scope includes managed and on-demand services for technologies like Azure Synapse Analytics, Azure Databricks, Azure Notebooks, SQL Server, Data Lake Storage, and Key Vault, along with Python-based analytics and ETL code. The contract requires compliance with FIC’s security, governance, and reporting standards, with deliverables such as operational support, code maintenance, performance reports, and knowledge transfer sessions.
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
The FIC requires professional support and maintenance services for its Azure-based analytics solutions for a period of three years.
Important Dates
Source: Final RFB - Azure-Based Analytics Support.pdf (TENDER)
Closing date: 06 August 2026.
Closing time: 11:00.
Validity period of proposal: 90 days from closing date.
The FIC reserves the right to request site visits, presentations, or demonstrations from short-listed bidders (no specific dates provided).
Contact Information
Source: Final RFB - Azure-Based Analytics Support.pdf (TENDER)
For bidding procedure enquiries: Contact Keneilwe Masemene at 012 641 6145 or [email protected].
For technical enquiries: Contact Keneilwe Masemene at 012 641 6145 or [email protected].
Submission address: Financial Intelligence Centre, Byls Bridge Office Park, Building 11, 13 Candela Street, Highveld Ext 73, Centurion.
For fraud or scam reports: Use [email protected] or the confidential Fraud Hotline 0800 701 701.
Submission Guidelines
Source: Final RFB - Azure-Based Analytics Support.pdf (TENDER)
Submit one original printed copy and one electronic copy (preferably on a memory stick) of the bid document.
Deliver the bid to the tender box at: Financial Intelligence Centre, Byls Bridge Office Park, Building 11, 13 Candela Street, Highveld Ext 73, Centurion.
Deadline: 06 August 2026 at 11:00. Late bids will not be accepted.
Bids must be submitted on the official forms provided, not re-typed.
Bidders must request an access pin 24 hours in advance from [email protected].
Drivers must present an ID or valid driver’s licence at the main gate.
Failure to comply with requirements may result in disqualification.
Evaluation Criteria
Source: Final RFB - Azure-Based Analytics Support.pdf (TENDER)
Mandatory
Registration on the **Central Supplier Database (CSD)**.
Submission of **SBD 1, SBD 4, and SBD 6.1 forms**.
Valid **tax compliance PIN** (or CSD number if no PIN).
No **state employees, directors, or members** in the bidding entity.
**Microsoft Solutions Partner for Data & AI (Azure) or Analytics Specialization**.
Proposed resources must be **South African citizens** with required certifications and experience.
Completion of **Compliance Statement (Section 3.8)** and **Special Conditions Matrix**.
Preference Points
Valid **B-BBEE certificate or sworn affidavit** (EMEs/QSEs).
Service hours: Official business hours (08:00–17:00, Mon–Fri, excluding public holidays). On-call hours to be defined in SLA.
Locations: FIC offices in Centurion and Cape Town.
Mandatory compliance: Submit CVs (2-5) for proposed resources; each must be certified in Databricks and Azure Synapse Analytics; at least two resources must have 5+ years of Azure data analytics experience.
Experience & Qualifications
Source: Final RFB - Azure-Based Analytics Support.pdf
Bidders must provide reference letters for Azure data analytics solutions implemented/supported in the last five years.
Letters must be on official client letterhead, signed, dated, and include service description, dates, and contact person.
Resource pool: Must have backup resources with experience.
Proposed resources: Minimum two CVs required, each certified in Databricks and Azure Synapse Analytics; at least two resources must have 5+ years of Azure data analytics experience.
Quality Management
Source: Final RFB - Azure-Based Analytics Support.pdf
Deliverables include quality assurance/code review reports, performance optimisation recommendations, and monthly service performance reports.
Managed service includes preventative maintenance, patch management, and root cause analysis.
Compliance with FIC security, governance, and reporting requirements is mandatory.
Pricing Schedule
Source: Final RFB - Azure-Based Analytics Support.pdf
Provide pricing in the specified table format for three years, including managed service and on-demand hourly rate (max 288 hours/year).
Prices must include VAT.
Total price for three years must be calculated.
Financial Requirements
Source: Final RFB - Azure-Based Analytics Support.pdf (TENDER)
Pricing format: Provide costs for three years in the specified table, including managed service and on-demand hourly rate (max 288 hours/year). Prices must include VAT.
Payment terms: FIC will pay within 30 days after receipt of a valid VAT-compliant invoice. Banking details must be provided upon award.
No additional payment timeframes or amounts are payable.
Bidders are responsible for their own tax obligations.
Compliance Requirements
Source: Final RFB - Azure-Based Analytics Support.pdf (TENDER)
CSD registration: Mandatory. Submit CSD number or registration report.
Tax compliance: Submit SARS tax compliance PIN or TCS certificate. For consortia, each party must submit separately.
B-BBEE: Submit a valid B-BBEE certificate or sworn affidavit (for EMES/QSES) to qualify for preference points.
SBD forms: Complete and submit SBD 1, SBD 4, and SBD 6.1. Failure leads to disqualification or forfeiture of points.
Accreditation: Provide proof of Microsoft Solutions Partner for Data & AI (Azure) or Analytics on Microsoft Azure Specialization.
Compliance statement: Fully complete the mandatory table in section 3.8 (CVs, certifications, experience). Incomplete submission leads to disqualification.
Special conditions: Complete and comply with Annexure A matrix (security requirements).
Foreign suppliers: Must answer tax residency questions; if all answers are 'NO', no SARS PIN required.
Restrictions: No bids from persons in the service of the state or associated companies.
Contractual Terms
Source: Final RFB - Azure-Based Analytics Support.pdf
Contract requires completion and signing of SBD 7.
General Conditions of Contract (GCC) apply and cannot be amended.
Special Conditions of Contract (SCC) supplement GCC; in conflict, SCC prevails.
FIC may negotiate terms, including price, and is not obliged to accept the lowest price.
Contract is only concluded when signed by both parties.
Fraudulent acts lead to rejection and may be reported to National Treasury.
Payment is based on agreed fees in the contract; invoices must comply with VAT Act.
Bidders must declare company details and confirm independence from competitors.
Section
Source: Final RFB - Azure-Based Analytics Support.pdf
Price scoring formula: Ps = 80
(1 - (Pt - Pmin) / Pmin).
B-BBEE points: Based on status level (Level 1: 20 points, Level 2: 18, Level 3: 14, Level 4: 7, Level 5: 4, Level 6: 2, Level 7-8 and non-compliant: 0).
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Bylsbridge Building 11, 13 Candela Street, Highveld Extension 73, Centurion, 0157, M36, Doringkloof, Centurion, 0062, South Africa
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eTenders.gov.za
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Last checked
16 Jul 2026
AI status
Enhanced
Data conflicts
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