This tender has been awarded to KTM KNOWLEDGE SOLUTIONS for R 195 532 00.
Awarded
Award Information
Award Value
R 195 532 00
Winning Supplier
KTM KNOWLEDGE SOLUTIONS
Type: GEN
Services: Professional
The road accident fund (raf) wishes to appoint an experienced media monitoring agency or company to effectively monitor, track and deliver analytical reports on the raf’s media coverage across national, regional, provincial and community media across all media platforms including print, radio, television, online and social media for a period of six (6) months.
The road accident fund (raf) wishes to appoint an experienced media monitoring agency or company to effectively monitor, track and deliver analytical reports on the raf’s media coverage across national, regional, provincial and community media across all media platforms including print, radio, television, online and social media for a period of six (6) months.
What the tender required and what the award supports
Source material and existing AI analysis appear first. Supplier conclusions remain qualified by the evidence Tenders-SA holds.
Summary
The road accident fund requires an experienced media monitoring agency or company to track and analyse its media coverage across national, regional, provincial and community media, covering print, radio, television, online and social media, and to deliver analytical reports over a six-month period. Bidders must be able to monitor all five platform types and report on coverage at every geographic level. The quotation closes on 14 october 2026 at 12:00. The most consequential risk is the sbd 4 disclosure: any bidder on the register for tender defaulters or the list of restricted suppliers is automatically disqualified, and a disclosure that proves untrue or incomplete voids the bid.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
0 of 4 source documents fully reviewed. Unstated details are identified only after complete source review.
technical scope
69 sourced criteria
financial capacity
12 sourced criteria
pricing
2 sourced criteria
compliance returnables
50 sourced criteria
evaluation
28 sourced criteria
experience
6 sourced criteria
personnel
1 sourced criteria
equipment capacity
1 sourced criteria
delivery contract
13 sourced criteria
equity registrations
1 sourced criteria
What the buyer was looking for
1Inferred operational need
Scope — monitor and track the Road Accident Fund's media coverage across national, regional, provincial and community media, on print, radio, television, online and social media platforms, and deliver analytical reports.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
An award confirms appointment. It does not prove why a supplier was selected, that every qualification remains current, or that delivery was completed successfully.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
Returnable form
SBD 4 (Bidder's Disclosure): must be completed and signed, disclosing whether the bidder, its directors, trustees, shareholders, members or anyone holding a controlling interest is employed by the state, is connected to a person employed by the procuring institution, or holds an interest in another related enterprise.
Disqualification risks
A bidder appearing on the Register for Tender Defaulters or the List of Restricted Suppliers is automatically excluded from the process.
A disclosure found to be untrue or incomplete disqualifies the bid.
Technical Specifications
Source: SCM-Bid Documents SBD 4 .doc (unknown)
Scope
Appointment of an experienced media monitoring agency or company to monitor and track the Road Accident Fund's media coverage and deliver analytical reports.
Coverage required across national, regional, provincial and community media.
Platforms to be covered: print, radio, television, online and social media.
Contract period
Six (6) months.
DocumentAnnexure A - Security Measures.pdfReview complete
Description
Source: Annexure A - Security Measures.pdf (unknown)
The service provider will be entrusted with RAF confidential, private, personal and sensitive information during the contract and must hold policies that satisfy RAF requirements and the Protection of Personal Information Act.
Technical Specifications
Source: Annexure A - Security Measures.pdf (unknown)
Scope
The service provider will be entrusted with RAF confidential, private, personal and sensitive information (files, data and documents) for the duration of the contract and must apply the security measures set out below.
Document handling and transport
A secure, lockable transport system for moving files to and from the provider's premises.
Files kept in lockable containers or packaging during handling and transport to prevent loss, theft or damage.
Accurate records of every document stored, covering its location, access history and retention schedule, organised so each document can be tracked accurately.
Document retrieval
Secure retrieval protocols, including verification of the requester's identity and secure transport of the documents.
A detailed record of each retrieval: date and time, identity of the requester and the reason for the retrieval.
Storage and access control
Physical documents and records stored in lockable cabinets to prevent unauthorised access or tampering.
Access limited to authorised personnel, supported by policies and procedures that control and monitor access.
Access granted on a need-to-know basis, strong authentication for systems and data, and regular review and updating of access permissions.
Facility and physical security
Secure perimeter with controlled access and/or surveillance systems, plus secure doors, locks and alarms.
Fire suppression system or similar, with carbon dioxide fire extinguishers, to limit damage to records in a fire.
Any real, attempted or suspected breach of physical security must be reported to RAF, together with CCTV footage, a police report and linked alarm system records.
Network and cybersecurity
Firewalls, intrusion detection and encryption on digital document storage systems.
Protection against malware, phishing and unauthorised access.
Encryption of data in transit and at rest, using protocols and algorithms that meet industry standards.
Regular updating and patching of systems, software and applications to close security vulnerabilities.
Incident response
A documented incident response plan to address and mitigate data breaches promptly.
Security incidents and data breaches reported to RAF without delay.
Subcontractors
Subcontractors must meet the same data protection and cybersecurity standards; the service provider remains responsible for their actions and compliance.
Audit and monitoring
RAF may audit and monitor compliance with the security policy, and the service provider must cooperate with any audits or assessments.
Quality Management
Source: Annexure A - Security Measures.pdf (unknown)
Cybersecurity
Firewalls, intrusion detection and encryption on digital document storage systems.
Encryption of data in transit and at rest using industry-standard protocols and algorithms.
Regular updating and patching of systems, software and applications.
Access control
Access granted on a need-to-know basis, strong authentication for systems and data, and regular review and updating of access permissions.
Compliance Requirements
Source: Annexure A - Security Measures.pdf (unknown)
Data protection
Policies must comply with RAF requirements and the Protection of Personal Information Act (POPIA).
Personal and sensitive data must be handled and processed in line with applicable data protection laws and regulations.
Measures must safeguard data against unauthorised access, disclosure, alteration and destruction.
RAF must be informed immediately of any data breach or incident that may affect the security of the information.
Confidentiality obligations must be imposed on agents, subcontractors and any third party that has received records.
Third parties
Third-party service providers handling personal information on RAF's behalf must be screened or vetted for their data protection policies and procedures and must sign a data protection agreement.
RAF reserves the right to conduct security screening or vetting of company directors and of the resources provided.
The service provider is accountable for the compliance of any subcontractors or third parties engaged in providing services to RAF.
Contractual Terms
Source: Annexure A - Security Measures.pdf (unknown)
Data protection
Compliance with the Protection of Personal Information Act and applicable data protection laws.
Measures to safeguard data against unauthorised access, disclosure, alteration and destruction.
Immediate notification to RAF of any data breach.
Confidentiality obligations imposed on agents, subcontractors and third parties.
Third parties
Third-party service providers handling personal information must be vetted and must sign a data protection agreement.
RAF reserves the right to screen or vet company directors and the resources provided.
The service provider is responsible for the actions and compliance of its subcontractors.
DocumentSBD 6.1 IN TERMS OF PPR2022.docxReview complete
Submission Guidelines
Source: SBD 6.1 IN TERMS OF PPR2022.docx (unknown)
Returnable form
SBD 6.1 (Preference Points Claim Form, Preferential Procurement Regulations 2022): must be completed, signed by a duly authorised representative and submitted with the bid to claim preference points for specific goals.
Supporting proof for each specific goal claimed must accompany the bid; a claim submitted without the required proof is treated as not claimed.
The organ of state may call for substantiation of any preference claim before adjudication or at any later stage.
Consequences of a false or unfulfilled claim
Fraudulent claims, or failure to meet the contract conditions attached to a claim, may result in disqualification, recovery of costs and damages, cancellation of the contract, restriction from doing business with organs of state for up to 10 years, and criminal prosecution.
Evaluation Criteria
Source: SBD 6.1 IN TERMS OF PPR2022.docx (unknown)
Preference point system: 80/20, applicable to requirements valued at up to R50 million including all taxes.
Points allocation
Price: 80 points
Specific goals: 20 points
Total: 100 points
Specific goals (80/20 system)
Historically disadvantaged individuals: 10 points
Women: 8 points
Persons with disability: 2 points
Claiming points
Bidders must indicate on SBD 6.1 how many points they claim for each specific goal.
Points claimed without the required supporting documentation are forfeited.
Technical Specifications
Source: SBD 6.1 IN TERMS OF PPR2022.docx (unknown)
Appointment of an experienced media monitoring agency or company to monitor and track the Road Accident Fund's media coverage and deliver analytical reports.
Platforms covered: print, radio, television, online and social media.
Media reach: national, regional, provincial and community media.
Contract period: six (6) months.
DocumentRFQ Document PR10118648 for Media Monitoring Services.docxReview complete
Description
Source: RFQ Document PR10118648 for Media Monitoring Services.docx
Quotations must be emailed to the RAF procurement mailbox; quotations received late are not accepted for consideration.
RAF reception accepts deliveries between 07:45 and 16:00, Monday to Friday.
Important Dates
Source: RFQ Document PR10118648 for Media Monitoring Services.docx (unknown)
RFQ issued: 08 October 2026
Closing date and time: 14 October 2026 at 12:00
Quotation validity: 30 days from the closing date
Compulsory briefing or site visit: none
Contract period: six months, running from the date of the last signatory
Expected service start: on conclusion of the agreement
Contact Information
Source: RFQ Document PR10118648 for Media Monitoring Services.docx (unknown)
Quotations sent to any other address will not be considered.
Closing: 14 October 2026 at 12:00.
Late quotations are rejected outright, whatever the reason.
Quote reference PR10118648 on the quotation and all supporting documents.
Returnable documents (all must be completed, signed and submitted by the closing time)
SBD 4 (Bidder's Disclosure): discloses any interest held by directors, shareholders or officials connected to the state.
SBD 6.1 (Preference Points Claim, PPR 2022): claims the specific-goals points under the 80/20 system.
Annexure A: Security Measures.
Annexure or letter signed by a management representative confirming the company is South African based and performs the work in-house.
Three individual signed client reference letters on client letterhead.
Cost breakdown table with prices completed.
Valid medical certificate from a registered medical practitioner where disability points are claimed.
Disqualification risks
Quotation received after the closing time.
Quotation emailed to the wrong address.
Any annexure or standard bidding document left unsigned or omitted.
More than one bid submitted by entities sharing a director or shareholder, or one bidder responding through more than one entity.
A non-VAT-registered supplier charging VAT.
Prices not entered on the prescribed cost breakdown table.
Collusive behaviour.
Offering gifts, hospitality or branded marketing material to RAF officials.
Outcome
Bidders not contacted within 14 working days of the RFQ issue should treat the quotation as unsuccessful.
Evaluation Criteria
Source: RFQ Document PR10118648 for Media Monitoring Services.docx (unknown)
Two-phase evaluation.
Phase 1 — Mandatory requirements (pass/fail)
Bidders tick comply or do not comply against each mandatory item.
Any bidder failing a mandatory item is disqualified and is not scored on price or specific goals.
Mandatory items: South African based and media monitoring delivered in-house (no outsourcing or sub-contracting); a signed management annexure or letter confirming both; at least three client reference letters for media monitoring work performed in the last five years, none signed before October 2021, each an individual signed letter on client letterhead naming the client, a contact person and a contact number or email and confirming that media monitoring services were rendered. Reference lists or tabulated references are not accepted.
Phase 2 — Price and specific goals (80/20 preference point system)
Price: 80 points.
Specific goals: 20 points.
Total: 100 points.
The 80/20 system applies to quotations from R2 000.01 up to R1 000 000.00 including all taxes; RAF may also apply it below R2 000.01.
Points claimed for preferential procurement specific goals are verified through the CSD.
No minimum qualifying score for functionality is stated.
Technical Specifications
Source: RFQ Document PR10118648 for Media Monitoring Services.docx (unknown)
Scope
Appoint a media monitoring agency to track, monitor and report on RAF media coverage nationally, regionally, provincially and in community media across print, radio, television, online and social media for six months.
All work must be performed in-house; outsourcing and sub-contracting are not permitted.
Media platforms to be monitored
Print, including community newspapers and free knock-and-drop material.
Broadcast television and radio, including community outlets.
Online media, including news websites, online radio stations, transport platforms and consumer websites.
Social media for print, online and broadcast media, including Facebook, Twitter/X, Instagram and YouTube, plus user comments on those platforms.
Monitoring parameters
RAF spokespersons: Board Chairperson, Chief Executive Officer, Regional General Managers, Senior Managers and authorised subject experts.
RAF-related keywords, including Road Accident Fund/RAF, fuel levy, transformation, claims, claims process, claimant(s), claims management process, process centre, Customer Experience Centres, RAF 1 form, RAF 3 form, 120 days, customer centricity, values, Integrated Customer Management System (ICMS), accident(s), car crash(es), road safety, Department of Transport, Minister of Transport, Deputy Minister of Transport, Portfolio Committee on Transport, RAF Act and legislative amendments and regulations, operating model, and fraud.
Deliverables
Daily raw data feeds across all platforms, at least three times a day.
Secure web-based system access for at least five designated RAF employees, with data retrievable in Word, Excel or PDF.
Statistical and analytical coverage reports weekly, monthly and quarterly, plus a final six-month report.
Ad hoc coverage reports after campaigns and activations when required.
Report deadlines
Weekly: every Friday by 10:00.
Monthly: by 10:00 on the first working day of the following month; if that falls on a weekend or public holiday, the next working day by 10:00.
Quarterly: by 10:00 on the first day of the new quarter; if that falls on a weekend or public holiday, the next working day by 10:00.
Final report: one day after the contract ends, or the first business day after a weekend end date.
Report content
Executive summary of findings.
Reputation impact: comparative positive versus negative coverage across all platforms, with neutral stories identified.
Reputational index measuring public perception on products and services, leadership, governance, financial management, social responsibility, trustworthiness, ethicality and innovation.
Scorecard performance rating over weekly, monthly, quarterly and six-month periods.
Media prominence tracking: mentions, headlines, front page, lead story, commentary, interviews, organisation-specific coverage, tweets, retweets and Facebook references, categorised as national, regional/provincial or community.
Summary of RAF spokesperson and authorised representative commentary, with frequency and sentiment.
Breakdown and categorisation of journalists covering the RAF and related matters.
Media frequency types and categories across online (news websites, blogs, podcasts), print (dailies, weeklies, magazines), broadcast (television and radio) and social media.
Advertising Value Equivalency (AVE) totals for all coverage.
Reach breakdown for all media categories.
Perceptions assessment of leading journalists, broadcasters, columnists, bloggers and influential social media users on RAF and transport topics.
Analytical reports on campaigns and activations with strategic recommendations, tactical proposals and clippings or recordings.
Financial Requirements
Source: RFQ Document PR10118648 for Media Monitoring Services.docx (unknown)
Pricing
All prices quoted in South African Rand and inclusive of VAT for VAT-registered vendors.
A VAT vendor that omits VAT is deemed to have quoted an all-inclusive price; no VAT will be added after award.
A supplier not registered for VAT that charges VAT is automatically disqualified.
Only prices entered on the prescribed cost breakdown table are accepted; failure to price on that table leads to disqualification.
Cost breakdown lines: media monitoring services for six months (quantity 1), any other costs (quantity 1), VAT where applicable, and grand total.
No price changes are accepted after the award letter or purchase order is issued.
Payment
Services are delivered and accepted only against an official RAF award letter or purchase order signed by an authorised official.
RAF may refuse payment or reject services delivered before the award letter or purchase order is issued.
No bid security, performance guarantee or retention is stated.
Compliance Requirements
Source: RFQ Document PR10118648 for Media Monitoring Services.docx (unknown)
Registration and standing
CSD registration is compulsory; RAF conducts business only with CSD-registered suppliers.
Tax matters must be declared in order by SARS.
Points claimed for preferential procurement specific goals are verified through the CSD.
Mandatory eligibility
The bidder must be based in South Africa and deliver media monitoring in-house, without outsourcing or sub-contracting.
A signed annexure or letter from a management representative must confirm the South African base and in-house delivery, and must be submitted by the closing time.
At least three individual signed reference letters on client letterhead for media monitoring work performed in the last five years; letters signed before October 2021 are not accepted. Each letter must name the client, a contact person and a contact number or email, and confirm that media monitoring services were rendered. Reference lists or tabulated references are rejected.
RAF reserves the right to verify the legitimacy of all information and references submitted.
Required forms
SBD 4 (Bidder's Disclosure): declares any state employment or connection between the bidder's directors, shareholders or members and the procuring institution.
All annexures, standard bidding documents and mandatory evaluation documents must be completed and signed.
Other compliance
Suppliers claiming disability-related points must submit a valid medical certificate from a registered medical practitioner; RAF may verify it.
Collusive behaviour disqualifies a bidder. A bidder may not submit proposals through more than one registered company sharing a director or shareholder, and may not respond to the invitation through more than one entity; all such bids are disqualified.
No gift, hospitality or other benefit, including branded marketing material, may be offered to RAF officials; requests for such benefits must be reported to the toll-free fraud line 0800 005919.
No local content, CIDB grading or professional body registration requirement is stated.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
2Inferred operational need
Automatic disqualification — bidders appearing on the Register for Tender Defaulters or the List of Restricted Suppliers are excluded from the process.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
3Inferred operational need
Truthfulness — a disclosure found to be untrue or incomplete disqualifies the bid.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
4Inferred operational need
Scope
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
8Inferred operational need
Incident response
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
9Inferred operational need
A documented incident response plan to address and mitigate data breaches promptly.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
10Inferred operational need
Security incidents and data breaches reported to RAF without delay.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
12Inferred operational need
Firewalls, intrusion detection and encryption on digital document storage systems.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
16Inferred operational need
Access granted on a need-to-know basis, strong authentication for systems and data, and regular review and updating of access permissions.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
17Mandatory requirement
The service provider will be entrusted with RAF confidential, private, personal and sensitive information (files, data and documents) for the duration of the contract and must apply the security measures set out below.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
20Inferred operational need
Accurate records of every document stored, covering its location, access history and retention schedule, organised so each document can be tracked accurately.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
29Mandatory requirement
Any real, attempted or suspected breach of physical security must be reported to RAF, together with CCTV footage, a police report and linked alarm system records.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
40Inferred operational need
Appoint a media monitoring agency to track, monitor and report on RAF media coverage nationally, regionally, provincially and in community media across print, radio, television, online and social media for six months.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
65Inferred operational need
Media frequency types and categories across online (news websites, blogs, podcasts), print (dailies, weeklies, magazines), broadcast (television and radio) and social media.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
70Inferred operational need
Reputational index measuring public perception on products and services, leadership, governance, financial management, social responsibility, trustworthiness, ethicality and innovation.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
85Mandatory requirement
SBD 4 (Bidder's Disclosure) — must be completed and signed, disclosing whether the bidder, its directors, trustees, shareholders, members or anyone holding a controlling interest is employed by the state, is connected to a person employed by the procuring institution, or holds an interest in another related enterprise.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
90Mandatory requirement
Subcontractors must meet the same data protection and cybersecurity standards; the service provider remains responsible for their actions and compliance.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
97Mandatory requirement
Third-party service providers handling personal information on RAF's behalf must be screened or vetted for their data protection policies and procedures and must sign a data protection agreement.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
103Inferred operational need
Fraudulent claims, or failure to meet the contract conditions attached to a claim, may result in disqualification, recovery of costs and damages, cancellation of the contract, restriction from doing business with organs of state for up to 10 years, and criminal prosecution.
Threshold: 10 years
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
130Inferred operational need
SBD 4 (Bidder's Disclosure): declares any state employment or connection between the bidder's directors, shareholders or members and the procuring institution.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
132Inferred operational need
Collusive behaviour disqualifies a bidder. A bidder may not submit proposals through more than one registered company sharing a director or shareholder, and may not respond to the invitation through more than one entity; all such bids are disqualified.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
133Mandatory requirement
No gift, hospitality or other benefit, including branded marketing material, may be offered to RAF officials; requests for such benefits must be reported to the toll-free fraud line 0800 005919.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
135Mandatory requirement
SBD 6.1 (Preference Points Claim Form, Preferential Procurement Regulations 2022): must be completed, signed by a duly authorised representative and submitted with the bid to claim preference points for specific goals.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Mandatory items: South African based and media monitoring delivered in-house (no outsourcing or sub-contracting); a signed management annexure or letter confirming both; at least three client reference letters for media monitoring work performed in the last five years, none signed before October 2021, each an individual signed letter on client letterhead naming the client, a contact person and a contact number or email and confirming that media monitoring services were rendered. Reference lists or tabulated references are not accepted.
Threshold: at least three client reference letters for media monitoring work per
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
157Scored criterionConflicting classification
Points claimed for preferential procurement specific goals are verified through the CSD.
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item. Conflicting source classifications: scored_criterion and inferred_operational_need. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
162Mandatory requirement
Experience — bidders must be an experienced media monitoring agency or company able to cover all five platform types.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
163Inferred operational need
Appointment of an experienced media monitoring agency or company to monitor and track the Road Accident Fund's media coverage and deliver analytical reports.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
164Inferred operational need
RAF-related keywords, including Road Accident Fund/RAF, fuel levy, transformation, claims, claims process, claimant(s), claims management process, process centre, Customer Experience Centres, RAF 1 form, RAF 3 form, 120 days, customer centricity, values, Integrated Customer Management System (ICMS), accident(s), car crash(es), road safety, Department of Transport, Minister of Transport, Deputy Minister of Transport, Portfolio Committee on Transport, RAF Act and legislative amendments and regulations, operating model, and fraud.
Threshold: 120 days
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
165Inferred operational need
Media prominence tracking: mentions, headlines, front page, lead story, commentary, interviews, organisation-specific coverage, tweets, retweets and Facebook references, categorised as national, regional/provincial or community.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
166Mandatory requirement
At least three individual signed reference letters on client letterhead for media monitoring work performed in the last five years; letters signed before October 2021 are not accepted. Each letter must name the client, a contact person and a contact number or email, and confirm that media monitoring services were rendered. Reference lists or tabulated references are rejected.
Threshold: At least three individual signed reference letters on client letterhe
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
172Delivery obligation
The service provider will be entrusted with RAF confidential, private, personal and sensitive information during the contract and must hold policies that satisfy RAF requirements and the Protection of Personal Information Act.
Why it matters: The source says this applies after appointment and concerns contract delivery.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
173Inferred operational need
Data protection
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
178Inferred operational need
Third parties
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for KTM KNOWLEDGE SOLUTIONS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
182Mandatory requirement
A signed annexure or letter from a management representative must confirm the South African base and in-house delivery, and must be submitted by the closing time.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records KTM KNOWLEDGE SOLUTIONS as appointed for this tender. Recorded contract value: 195532 ZAR.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
APPOINTMENT OF THE SERVICE PROVIDER FOR PROVISION OF HYGIENE CARE SERVICES FOR 2 YEARS (24 MONTHS) AT THE NATIONAL RESEARCH FOUNDATION PREMISES IN PRETORIA, BRUMMERIANRF/ CORP EM 65 /2025-26