Enterprise architecture development and implementation services for mict seta (12‑month contract)

The MICT SETA The MICT SETA operates in a dynamic and rapidly evolving digital ecosystem

where technology is both an enabler and a disruptor of business models, service delivery, and

sectoral growth. As a public entity mandated to facilitate skills development in the media,

information, communication, and digital technology sectors, the SETA must ensure that its

internal capabilities and digital infrastructure are aligned with its strategic objectives and the

MICT/SETA/AED/15/2025 of 28

MICT SETA Head Office; Supply Chain Management 19 Richards

Drive, Gallagher Convention Centre, Gallagher House, Level 3

West Wing Tel +27 11 207 2600; E-mail: [email protected]

expectations of its stakeholders, including learners, training providers, government, and

industry partners.

In recent years, MICT SETA has made significant progress in modernizing its operations through

the adoption of digital tools, improved systems, and refined business processes.

3. PURPOSE AND OBJECTIVES

3.1 Purpose

3.1.1 The purpose of this bid is to enable the MICT SETA to solicit and appoint a suitably

qualified and experienced service provider to develop and implement a

comprehensive Enterprise Architecture (EA) framework for the MICT SETA. This initiative

is aimed at establishing an integrated and coherent architectural blueprint that aligns

the organization’s business strategy, processes, information flows, applications, and

technology infrastructure.

3.1.2 The EA will serve as a strategic tool to support business transformation, enable efficient

ICT investment planning, improve service delivery, and ensure that the MICT SETA

remains agile, resilient, and responsive to the demands of the Fourth Industrial

Revolution (4IR), evolving stakeholder expectations, and the regulatory environment in

which it operates.

3.1.3 Through this appointment, the MICT SETA intends to transition from its current

fragmented ICT environment to a harmonized, scalable, and forward-looking

architecture that facilitates interoperability, data-driven decision-making, innovation,

and long-term sustainability.

3.2 Objectives

The key objectives of this project are to enable MICT SETA to:

3.2.1 Develop a Fit-for-Purpose Enterprise Architecture Framework.

Create a comprehensive EA framework tailored to the specific operational, regulatory,

and strategic needs of MICT SETA, aligned with national frameworks such as the

Government-Wide Enterprise Architecture (GWEA) and international standards (e.g.,

TOGAF, Zachman, FEAF).

3.2.2 Convergence of communication services and systems.

3.2.3 Ensure high availability of corporate communication systems.

3.2.4 Improve communication security and reliability.

3.2.5 Reduce telecommunication costs by using internet-based calls instead of traditional

phone lines.

3.2.6 On demand and simplified scalability where users and phone lines are easily added or

removed without complex infrastructure modifications.

3.2.7 Have a flexible and mobile telephony system that allows employees to make and

receive calls from any location with an internet connection, supporting remote and

flexible work.

3.2.8 To continually improve resilience of services.

MICT/SETA/AED/15/2025 of 28

MICT SETA Head Office; Supply Chain Management 19 Richards

Drive, Gallagher Convention Centre, Gallagher House, Level 3

West Wing Tel +27 11 207 2600; E-mail: [email protected]

3.2.9 Cost Reduction: Making use of internet-based calls to significantly reduce

telecommunication expenses compared to traditional phone lines.

4 PROJECT SCOPE AND REQUIREMENTS

4.1. The scope of work

The scope of this project includes the full lifecycle development and implementation of a fit-

for-purpose Enterprise Architecture (EA) for the MICT SETA. The EA must align business

processes with IT capabilities, enable digital transformation, and ensure that systems, data,

infrastructure, and services are integrated, future-ready, and compliant with applicable

regulations and frameworks

The EA must cover the four primary architecture domains, Business Architecture,

Information/Data Architecture, Application Architecture, and Technology/Infrastructure

Architecture and include governance structures, operating models, and implementation

roadmaps.

The appointed service provider will be required to:

4.1.1 Conduct a Current-State (As-Is) Assessment

o Analyse existing business processes, ICT systems, applications, platforms, data flows,

security controls, and governance structures.

o Assess current ICT alignment with strategic objectives and service delivery

requirements.

o Identify technology redundancies, gaps, inefficiencies, and risks.

4.1.2 Design a Future-State (To-Be) Enterprise Architecture

o Develop a target EA aligned with the MICT SETA’s strategic vision and mandate.

o Cover all four architecture domains:

o Business Architecture: Operating model, business functions, capabilities, services.

o Information/Data Architecture: Data models, flows, governance, classification,

storage, and privacy.

o Application Architecture: Application portfolio, integration models, lifecycle strategies.

o Technology/Infrastructure Architecture: Platforms, networks, cloud, security, and

hosting models.

o Integrate cross-cutting concerns including security, compliance, risk management,

and business continuity.

4.1.3 Develop a gap analysis.

o Conduct a gap analysis to identify the gap between the current and future states

focusing but not limited to the below:

o Outdated systems

o Manual processes

o Missing skills

MICT/SETA/AED/15/2025 of 28

MICT SETA Head Office; Supply Chain Management 19 Richards

Drive, Gallagher Convention Centre, Gallagher House, Level 3

West Wing Tel +27 11 207 2600; E-mail: [email protected]

o Data problems

o Technology mismatches

4.1.4 Develop an EA Implementation Roadmap

o Create a phased roadmap with clear timelines, deliverables, dependencies, costs,

and risks. This must include the EA core diagram.

o Include quick wins and long-term initiatives aligned with enterprise priorities.

o Prioritize business capabilities with high strategic and operational value.

4.1.5 Establish EA Governance and Operating Model

o Design an EA governance framework to ensure architectural compliance, decision-

making, and oversight.

o Define roles, responsibilities, reporting lines, policies, and procedures for ongoing EA

governance.

o Recommend the establishment or enhancement of an internal EA Committee or

Function.

4.1.6 Develop EA Policies, Standards, and Templates

o Provide comprehensive EA policies, architectural principles, reference models, and

templates to support enterprise-level planning, review, and control.

o Ensure alignment with the Government-Wide Enterprise Architecture (GWEA) and other

national ICT standards and legislation (e.g., POPIA, Cybersecurity Framework).

4.1.7 Knowledge Transfer and Capacity Building

o Conduct capacity building workshops for ICT and business teams on EA concepts,

tools, and governance.

o Transfer knowledge and provide practical training on maintaining and evolving the EA.

o Supply user manuals, process documentation, and reference guides.

4.1.8 Tool Selection and EA Repository

o Assist in the selection and/or configuration of an appropriate EA tool or repository (if

required).

o Populate the tool with foundational EA content.

4.2 Project Deliverables.

Below are the expected project deliverables:

Deliverable Description

Inception Report Project plan, scope confirmation, stakeholder engagement

plan, and timelines

As-Is Assessment Report Comprehensive analysis of the current ICT and business,

data, application technology architectures, including risks

and gaps.

MICT/SETA/AED/15/2025 of 28

MICT SETA Head Office; Supply Chain Management 19 Richards

Drive, Gallagher Convention Centre, Gallagher House, Level 3

West Wing Tel +27 11 207 2600; E-mail: [email protected]

Target architecture across business, data, application, and

Future-State EA Blueprint

technology domains.

Implementation Roadmap

Phased roadmap with timeframes, cost estimates,

resource requirements, and performance metrics.

EA Governance Framework

Defined structures, processes, roles, and policies for EA

management and oversight.

EA Policies, Standards and Standardised documents and models to support EA

Templates execution and enforcement

Evidence of training sessions, materials used, and post-

Knowledge Transfer and Training

training assessments.

Reports

EA Tool Configuration Installation, configuration and population of an EA

repository or tool.

Final Close-Out Report Summary of project outcomes, challenges,

recommendations, and sustainability plan.

NB: The MICT SETA will only consider Bid proposals from a bidder with the necessary

accreditation qualifications and experience of providing EA development and

implementation services.

MICT/SETA/AED/15/2025 of 28

MICT SETA Head Office; Supply Chain Management 19 Richards

Drive, Gallagher Convention Centre, Gallagher House, Level 3

West Wing Tel +27 11 207 2600; E-mail: [email protected]

6. PRICING SCHEDULE

Name of bidder: _____________________________ Bid number: __________________

Closing date: _______________________________

Bid shall remain valid for acceptance for a period of 120 days counted from the closing

date.

Bidders to provide further cost breakdown where necessary under each line item, and sub-total and the

overall RFB price (Total) should be included. The below table below is for illustration only:

ITEM DESCRIPTION OF SERVICES UNIT COSTS FREQUENCY QUANTITY TOTAL COST

# (Each item) (Once-off)

1. Inception & Planning R Once off 1 R

2. Current-State Architecture R Once off 1 R

No specific requirements found

B-BBEE Minimum Level: 3