Provision of physical security systems and services for ESKOM sites (simmerpan, tower testing station, duvha soc) – 60-Month contract

• Closing date for tender submissions: 19 January 2024 (as per extracted text).
• No briefing or site‑visit dates are specified in the document.
• Suppliers have 7 days after contract award to submit any outstanding environmental requirements.

• Department: Supply Chain Management (P&SCM)
• Contact details are not provided in the extracted text; refer to the tender document for the Eskom representative’s name, email and phone.

• Submit all required returnable forms, including the completed Environmental Requirements Pro‑forma (Appendix E) and any EMS documentation, to Transmission or its appointed inspection agency.
• All documents must be received within 7 days after contract award.
• Include permits, corrective‑action records and any non‑conformance reports.
• Failure to provide the required returnables on time may result in disqualification.
• Direct communication with Environmental Practitioners is only allowed in writing via the Eskom representative named in the tender; informal contact is prohibited.

• Environmental compliance is a mandatory evaluation criterion; the Environmental Acknowledgement Form must be signed and returned.
• Scores are assigned based on the completeness of the environmental documentation and the supplier’s EMS records.
• Minimum threshold: all required environmental documents must be submitted; otherwise the tender is marked non‑compliant.
• Preference points are awarded for ISO 14001‑aligned EMS, valid environmental authorisations and a documented Aspects & Impacts register.
• Evaluation stages include: (1) document completeness check, (2) technical environmental requirement assessment, (3) post‑award compliance monitoring.

• Scope covers design, tender enquiry, supplier registration, site mobilisation, contract execution, monitoring, and post‑contract review for security systems and services at specified Eskom sites.
• Suppliers must have an Environmental Management System (preferably ISO 14001) covering all project phases.
• Required deliverables include: environmental specifications, risk assessments, method statements, EMS records, permits, and site‑specific environmental plans.
• Environmental aspects to be documented: waste management, hazardous substances, water use, emissions, noise, vegetation clearing, rehabilitation and demobilisation.
• Supplier must provide an Aspects & Impacts register and maintain it throughout the contract.

• No specific pricing format, bonds or guarantees are detailed in the extracted sections.
• Payment terms and financial capacity requirements are not stated; consult the full tender package for these details.

• Provide documented environmental authorisations, permits and licences.
• Demonstrate compliance with national legislation (NEMA, Waste Act, Water Act, Air Quality Act, etc.) and Eskom Transmission environmental requirements.
• Submit CSD, tax clearance, B‑BBEE level 2 minimum, CIDB registration, CIPC documents and any professional registrations as required in the full tender.
• Maintain records of checklists, inspection reports, findings, corrective actions and resource consumption (water, fuel, electricity).

Submit a separate proposal for each zone: Simmerpan, Tower Testing Station (TTS), and Duvha SOC. Required returnables include:

• Physical Security Services: Detailed Guard Deployment Plan, Training Matrix & Curriculum, Supervision & Quality Control Plan, Sample Guard Roster.
• Access Control: Access Control Procedures Manual, Technical Specifications of Proposed Access Control Systems, Diagrams of Proposed Access Control Systems.
• Patrol Services: Patrol Plan per Risk Level, Proposed Patrol Management System (PMS) Specification, Sample Patrol Reports.
• Emergency Management: Emergency Response Plan (ERP), Communication Matrix/Flow Diagram, Incident Escalation Matrix.
• Technology Integration: CCTV System Design Document, Coverage Maps/Drawings, Technical Specifications of NVRs/Storage Solutions, Integration Plan for NTCSA Control Room, Project Plan for CCTV, IDS Technology Specifications, Integration Architecture Diagram, False Alarm Mitigation Strategy, AI Analytics Solution Description, CCTV-Integrated PA System Design.
• Control Room Operations: Control Room Operational Plan, Integration & Commissioning Plan, Proposed VMS/PSIM Software Specifications, Data Flow Diagrams.
• Maintenance & Support: Preventive Maintenance Schedule, Corrective Maintenance Procedures, SLA Matrix, Sample Maintenance Report, Technology Upgrade & Obsolescence Management Plan, Product Lifecycle Guarantees, Lifecycle Management Plan.
• Training: Comprehensive Training Program Outline, Certification Tracking Methodology, CVs of Key Trainers.
• Handover: Comprehensive Handover Package.
• Implementation: Master Implementation Project Plan, Technical Architecture Diagram.
• Innovation: Innovation Strategy Document, Guard Reduction Plan, Cost Optimization Methodology, Innovation Tracking Framework.
• Community Engagement: Community Engagement Strategy Document, Proposed Community Communication Channels, Methodology for Community Intelligence Gathering, Evidence of Prior Community Engagement, Local Content/Procurement Plan, Local Job Creation/Skills Transfer Plan, Proposed Community Safety Awareness Program.
• Law Enforcement Liaison: Law Enforcement Liaison Plan, Secure Information Sharing Protocol, Letters of Intent/Support, Case Studies, Joint Operations Support Plan, Evidence Collection & Preservation Procedures Manual, Training Module Outline, Examples of Successful Joint Operations.
• Company Profile: Company Profile, List of Comparable Projects, Letters of Reference/Client Contact Details, Copies of Relevant Industry Certifications.
• Organizational Capacity: Organizational Chart, CVs of Proposed Key Personnel, List of Major Equipment & Vehicle Fleet.

All documents must be certified copies not older than 90 days (unless specified otherwise) and must be clear and readable. Failure to submit any mandatory document results in automatic disqualification.

Two-stage evaluation process: Desktop (80% weight) and On-site (20% weight). Minimum 80% required in both stages to qualify.

Desktop Evaluation:

• Mandatory Requirements (Pass/Fail, no scoring):

• Company: Valid PSIRA registration, PSIRA good standing letter, public liability insurance (min R10M, valid for contract period), NBCPSS compliance, firearm licenses, SAPS NKP compliance (if applicable), Private Security Provident Fund compliance, K9 Services license (if applicable), company vehicle ownership proof, valid COID letter.

• Personnel: PSIRA registration for all staff, Grade A certificates for Directors, Firearm Responsible Person appointment letter and competency certificate, SAPS 365 clearance for all directors.

• Failure to meet any mandatory requirement results in automatic disqualification.

• Functional Requirements (100 points total, 80% minimum to progress):

1. Technical Solution & Methodology (80 points):

• Physical Security Services (13 points): Guard Deployment & Management, Access Control Procedures, Patrol Services & Monitoring, Emergency Management & Coordination.
• Technology Integration Services (20 points): CCTV Surveillance System Design, Intrusion Detection System (IDS), Advanced Technology Implementation (AI, PA Systems), Control Room Operations & Integration.

2. Maintenance, Support & Technology Roadmap (23 points):

• Maintenance and Support Plan (13 points): Preventive & Corrective Maintenance, System Upgrades & Obsolescence Management, Personnel Training & Certification, Technology Handover.
• Technology Roadmap & Innovation (10 points): Implementation Plan & Scalability, Innovation Strategy & Guard Reduction.

3. Community & Law Enforcement Engagement (16 points):

• Community Involvement Plan (8 points): Community Liaison & Intelligence Gathering, Local Economic Development & Safety Initiatives.
• Liaison with Law Enforcement (8 points): Formal Protocols & Intelligence Sharing, Joint Operations & Evidence Management.

4. Tenderer’s Experience & Capacity (8 points): Company Experience & Track Record, Resources & Organizational Capacity.

On-site Evaluation (20 points, 80% minimum to qualify):

• Emergency preparedness and response procedures, control room capacity, firearm registers and condition, armoury standards, vehicle inspection.

Scoring: Points awarded per criterion; 0 if required returnable is not submitted or visible.

Scope: Provision of integrated security systems and services for Simmerpan, Tower Testing Station (TTS), and Duvha SOC sites for 60 months.

Deliverables:

• Physical Security Services: Guard deployment, access control, patrol services, emergency management.
• Technology Integration: CCTV surveillance, Intrusion Detection Systems (IDS), AI analytics, Public Address (PA) systems, control room operations.
• Maintenance & Support: Preventive and corrective maintenance, system upgrades, personnel training, technology handover.
• Community & Law Enforcement Engagement: Community liaison, intelligence gathering, local economic development, safety initiatives, law enforcement collaboration.

Standards:

• Must adhere to NTCSA security requirements and SMART principles.
• Integration with NTCSA’s control room (Physical Security Information Management - PISM).

Capacity Requirements:

• 100% shift coverage for guard services.
• 24/7 control room monitoring.
• Fault resolution time ≤ 24 hours.
• Equipment functionality ≥ 99.5% operational status.

Service Levels:

• Real-time reporting and incident escalation.
• Integration with existing NTCSA systems.
• Commissioning timelines: CCTV systems within 6 months, advanced technologies within 9 months of contract award.
• Initial operational capability for advanced technologies within 9 months.

Mandatory Compliance:

• Company: Valid PSIRA registration (certified copy, <90 days old), PSIRA good standing letter (<90 days old), public liability insurance (min R10M, valid for contract period), NBCPSS compliance (certified copy, <90 days old), firearm licenses (certified copies), SAPS NKP compliance certificate (if applicable, valid certified letter), Private Security Provident Fund compliance letter (valid certified copy), K9 Services license (Performing Animals Protection Act No.2, dog immunization reports, handler competency certificates, SLA for K9 services), company vehicle ownership proof (registration certificates <3 months old), valid COID letter (<12 months old).
• Personnel: PSIRA registration for all staff (certified copy, <90 days old), Grade A certificates for Directors (valid by tender close), Firearm Responsible Person appointment letter and competency certificate (<90 days old), SAPS 365 clearance for all directors (or proof of application).

Operational Compliance:

• Firearm and Ammunition Register (A7(2) and A8, Discharge Register).
• Minimum 10 handguns (pistols/shotguns) in good condition, cleaned, and available for inspection.
• Armoury with suitable locking controls (FCA requirements).
• Bullet catcher with proof of compliance (drawings and certificates from OEM).

Additional:

• All certifications and documents must be certified copies not older than 90 days at tender closing (unless specified otherwise).
• Documents must be clear and readable; failure to meet any requirement results in automatic disqualification.

Primary contact: Dr. Titus Mathe, General Manager – Group Technology, Eskom (as listed in the document). Additional contacts may include the Eskom Security Systems Engineer and the Eskom Health and Safety practitioner for design approval and safety plan sign‑off.

• Submit all required returnable documents as both soft and hard copies.

• Detailed as‑built drawings (site layout, cable routes, camera placement, alarm zones) in .dwg format.
• Equipment data sheets, user and installation manuals (PDF).
• Recorded system and camera settings (electronic backup files).
• Proof of OEM warranty, technician training/certification and OEM support agreement.
• CVs and references for installers.
• Site‑specific Health and Safety plan approved by an Eskom H&S practitioner.

• Disqualification risks:

• Non‑compliance with Eskom specifications or standards.
• Insufficient CCTV/alarms experience.
• Failure to meet OHS Act requirements.
• Incomplete or missing documentation.

• Two‑stage evaluation:

1. Paper Evaluation – assess compliance with CCTV functional requirements using proposal documents and equipment data sheets.
2. Practical Evaluation – functional testing of proposed equipment in a simulated environment.

• Presentation of design (overview, advantages, technical knowledge).
• Demonstration tests as per section 3.16.2.
• Site visit to a comparable installation for quality assessment.

• Post‑award tests:

• Factory Acceptance Test (FAT) – may be omitted if equipment proven at a similar Eskom site; one correction allowed.
• Site Acceptance Test (SAT) – must pass; one correction allowed.

• Scoring is pass/fail for each stage; award only if all stages are passed.

Scope: Provide integrated CCTV surveillance with intruder detection for Eskom facilities (Simmerpan, Tower Testing Station, Duvha SOC) for 60 months.

Key requirements:

• System must deliver detection, observation, recognition and identification as defined in site‑specific functional requirements.
• Cameras: outdoor thermal and non‑thermal perimeter, PTZ, indoor units; meet minimum specs in Tables 4‑9.
• Video Management System (VMS) with recording, streaming, event management and usability features.
• Backup power: minimum 12 h (sites ≤200 km from Eskom DC) or 18 h (sites >200 km) using 110 V DC or 220 V AC with UPS.
• Communication link: dedicated fibre, microwave or satellite (2 Mbps minimum); GPRS only as fallback.
• Time sync: GPS preferred; cameras synchronized within 1 s (same site) and 10 s (different sites).
• Environmental ratings: –25 °C to +70 °C outdoor, –25 °C to +55 °C indoor, humidity up to 98 %, corrosion‑resistant enclosures.
• Power & electrical: surge protection, class 2 ESD protection, appropriate cable sizing, 5‑year minimum lifespan.
• Security cabinet: dust‑tight, locked, alarmed, organized cable management.
• Intruder detection: indoor PIR/video‑analytics, perimeter sensors, integration with alarm and PA system.
• Alarm system: complies with Eskom spec 240‑86738968, supports video‑analytics triggers, redundant VMS.
• PA system: weather‑proof speakers, ≥25 W RMS output.

Installation:

• Follow Eskom standards and manufacturer guidelines.
• Mechanical earth for all equipment; cable trenches ≥0.5 m deep, armoured or conduit‑protected.
• Labelling per Eskom 240‑64636794.

Testing & commissioning:

• FAT and SAT required (unless equipment previously proven).
• Tests in all lighting conditions and interface with security control room.
• Deliver as‑built drawings, manuals, settings records and maintenance specifications.

Maintenance:

• VMS and ad‑hoc maintenance contracts; checklists per Annex B.

Mandatory compliance:

• B‑BBEE Level 3 minimum.
• Protection of Information – no disclosure of project details without Eskom written consent; all personnel must be security‑cleared.
• Product choice – any make/model may be proposed provided it meets the specification; a List of Approved Products (LAP) may be used where specified.
• Occupational Health and Safety Act 1970 compliance – all work must meet OHS requirements and Eskom H&S specifications.
• Eskom standards compliance – e.g., 240‑86738968 (Security Alarm Systems), 240‑79537982 (Security Threat & Risk Assessments), 34‑304 (Generic Substation Design).
• Technician certifications – installers must be trained and certified for the proposed equipment.
• Documentation – OEM warranty, technical and maintenance specifications must be supplied.

Submit the following returnable documents: SHE file/SHE Plan, Contractor OHS policy, Issued tender SHE Specification, Issued tender Annexure B, Copy of Letter of Good Standing, Contract SHE Plan, Signed 37(2) Agreement. Include appointment letters for: 16(2) with Legal Liability and Incident Investigation competency, Principal Contractor, Sub-contractor, Site Manager/Responsible Manager (OHS Act Sec 8 with Legal Liability and Incident Investigation competency), Assistant Site Manager/Responsible Manager (same competencies), Supervisor (OHS Act Sec 8(2) with Legal Liability, Incident Investigation, Supervisory Training, HIRA, and PSIRA competency), Safety Officer (National Diploma in Safety Management or Advanced SAMTRAC, HIRA, Incident Investigation competency), Risk Assessor, Incident Investigator (GAR 9(2) including Sections 24 and 25), First Aider (Level 2), Vehicle Operator/Inspector, and SHE Representative (if >20 employees). Provide registers/checklists for: Safety Induction, PPE Issue, PPE Matrix, PPE Awareness, Toolbox Talks, First Aid, Vehicle, and Fire Equipment. Additional requirements: Head count/total manpower, Training Matrix, OHS Site-Specific Organogram, Incident Management Procedure, Method Statements/Safe Work Procedures, Risk Assessment Monitoring and Review Plan, Baseline Risk Assessment (per issued scope of work), OHN Medical Fitness for Duty Certificate and Annexure 3, Baseline Audiometry Report, Hearing Conservation Program, Emergency Management Plan, Proof of Competency (Certificates/Qualifications), Job Descriptions/Profiles, SHE Communication System, Pre-Start Job Assessment/Talk Process, COID Act applicable documents, Environmental Management Plan, Environmental Aspect and Impact Register, Environmental Policy, Environmental Law/Relevant Training, Environmental Officer, Environmental Incident Management Procedure, Non-Compliance Procedure, Signed Environmental Requirements Proforma, Signed Quality Policy, Quality Method Statement, Quality Objectives (signed by Top Management), Control of Documented Information, Signed Roles and Responsibilities, Proof of Previous Work Completed, Quality Plan, Quality Organogram (signed by Top Management), Management Review Schedule, and Work Instruction Checklist. Note: All safety, environmental, and quality files must be approved via a formal work authorisation letter before work commencement.

Evaluation is based on compliance with SHE (Safety, Health, Environment) and Quality Management Requirements. Key criteria include: Signed Quality Policy, Quality Method Statement, Quality Objectives (signed by Top Management), Quality Plan, Quality Organogram (signed by Top Management), Control of Documented Information, Signed Roles and Responsibilities, Proof of Previous Work Completed, Management Review Schedule, and Work Instruction Checklist. Mandatory approvals: SHE File (Y/N), Environmental File (Y/N), and Quality File (Y/N). Assessor will verify project-specific compliance for each requirement.

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites for 60 months. Technical and SHE requirements: Contractor OHS Policy, SHE Plan, Appointment Letters for all key roles (Site Manager, Supervisor, Safety Officer, etc.) with specified competencies (e.g., OHS Act Sec 8, PSIRA, HIRA, SAMTRAC). Required registers: PPE, Toolbox Talks, First Aid, Vehicle/Fire Equipment Checklists. Risk Assessments: Baseline, Monitoring and Review Plan. Additional deliverables: Emergency Management Plan, Incident Management Procedure, Method Statements/Safe Work Procedures, Proof of Competency (Certificates/Qualifications), Training Matrix, OHS Site-Specific Organogram, SHE Communication System, Pre-Start Job Assessments, COID Act Documents, Environmental Management Plan, Environmental Aspect and Impact Register, Environmental Policy, Environmental Officer, Environmental Incident Management Procedure, Non-Compliance Procedure, and Signed Environmental Requirements Proforma.

Mandatory compliance: B-BBEE Minimum Level 2. Appointment letters required for all specified roles (16(2), Site Manager, Risk Assessor, Incident Investigator, First Aider, Vehicle Operator/Inspector, SHE Representative if >20 employees). OHS Act Sec 8(2) compliance for Supervisors. PSIRA competency for Supervisors. Safety Officer must have National Diploma in Safety Management or Advanced SAMTRAC. COID Act applicable documents. Environmental and Quality Management compliance as per issued tender specifications. Signed 37(2) Agreement. Letter of Good Standing. OHN Medical Fitness for Duty Certificate and Annexure 3. Baseline Audiometry Report and Hearing Conservation Program.

Returnable Documents: Required documents must be submitted as part of the proposal. Ensure all specified forms and declarations are included to avoid disqualification.

• Submit all required returnable documents as listed in the tender (exact list not provided in extracted text).
• Ensure documents are complete and signed where required to avoid disqualification.
• Follow the submission address and method specified in the official tender notice (not captured here).

• The tender references a local‑content declaration (Annexure G2). Suppliers must complete the required declaration form.
• Additional compliance items such as CSD, tax clearance, B‑BBEE status, CIDB registration, CIPC status, and professional registrations are likely required but not captured in the extracted text.
• Provide all requested compliance certificates to avoid rejection.

Scope: Provision of a security-focused Public Address (PA) system for Eskom substations and telecoms high sites, integrated with site security systems. Excludes emergency/fire use (refer to spec 240-64720986 for that).

Key Requirements:

• System Architecture: Scalable, de-centralised components under centralised IP-based control. No single points of failure. Software-driven (Microsoft Windows OS). Local and remote operational control via PSIM interface. Modular, multi-zone support.
• Broadcast: Local, remote, and control centre functionality. Manual broadcasts override automatic. Configurable security messages (multi-language). All-call broadcast capability in case of system manager failure.
• Microphones: Local and remote support. Programmable buttons (zone select, alerts, volume, custom functions). Priority assignment per microphone. Fault indications (LEDs/buzzers) and emergency broadcast acknowledgment.
• Speakers: Minimum SPL: Ceiling/wall-mount (90-94dB @1W@1m), projection (91-97dB @1W@1m), horn (109dB @1W@1m). Weatherproof, UV/corrosion/vandalism resistant. IP-based Ethernet communication preferred. Cabling: 1.5mm minimum cross-section.
• Power Supply: Use existing site standby power (if autonomy unaffected). If not, comply with Eskom standards (240-91190294, 240-118870219). Battery standards: Nickel Cadmium (240-56360086), Vented Lead Acid (240-56360034), Valve-Regulated Lead Acid (240-51999453).
• Management System: On-site via computerised interface (desktop + 17" monitor). Software for maintenance, monitoring, and configuration. Event logging (exportable to Excel/PDF). Voice recording capability with timestamps. Password-protected access (local and remote). No specialised remote platform required.
• Equipment Housing: 19-inch cabinets per Eskom standard 240-60725641.
• Type Approval: PA system and telecoms equipment (modems, routers, switches) must be ICASA-approved.
• Testing: Factory Acceptance Testing (FAT) at supplier premises. Site Acceptance Testing (SAT) post-installation. Supplier must provide test procedures and equipment lists.
• Documentation: Hard and soft copies of system design, architecture, user manuals, and datasheets.
• Life-Cycle: Minimum 10-year system life. 7-year spares availability post-discontinuation.
• Warranty/Support: 36-month local warranty (on-site + telephonic). 24/7 technician on-call. Spares holding for full system restoration. Firmware upgrades included. First-line maintenance and operator training. National/international support via local branch. SLA required. Supplier must have 5+ years SA experience and provide reference sites.

B-BBEE: Minimum Level 2 required. ICASA approval for all PA and telecoms equipment. Compliance with Eskom technical standards (e.g., 240-91190294, 240-118870219, 240-60725641).

Submit the following returnable documents as part of your tender response: Signed OHS (Occupational Health and Safety) file, including a project-specific OHS plan approved internally by your company. Eskom’s Acknowledgement Form for OHS Legal and Other Requirements (Annexure B). Scope-specific OHS requirements, including the Project Baseline Risk Assessment (BRA). Proof of compliance with Eskom’s 32-136 Contractor Health and Safety Requirements Standard. Proof of OHS costing integrated into your pricing schedule or bill of quantities. Submission process: OHS documents must be submitted to the procurement office as part of the tender enquiry response. If shortlisted, you will have one opportunity to submit outstanding OHS documents within 7 working days (or as agreed by the cross-functional team). Non-responsive submissions (missing OHS documents) will be disqualified. For panel contracts, site- or scope-specific OHS file requirements will be communicated when issuing the task order. Allow 5–15 working days for preparation. Pre-commencement requirements: Your OHS file must be evaluated and approved by Eskom’s OHS professional before work begins. A letter of acceptance will be issued upon approval. If your OHS file does not meet requirements, you will have up to 7 working days (or as agreed) to address shortcomings. All contractor employees must undergo Eskom’s risk- or scope-based induction before commencing work. Eskom will also conduct its own induction. A 37(2) agreement must be signed between Eskom and the contractor/supplier at contract signing. Disqualification risks: Failure to submit required OHS documents within the stipulated time. Non-compliance with OHS legal and other requirements as per Eskom’s standards. Unsafe work practices identified during site mobilisation or contract execution may lead to work stoppage or contract termination.

Evaluation is conducted in two stages: mandatory/threshold compliance and functionality scoring. Mandatory and threshold requirements: Only tenderers who meet the mandatory OHS requirements and functionality threshold (minimum 70% for OHS) will proceed to further evaluation. OHS evaluation is conducted by Eskom’s OHS professionals as part of the cross-functional team. Non-compliance with critical OHS requirements will result in disqualification. Functionality scoring (Appendix A): OHS functionality criteria are scored out of 100%, with a minimum threshold of 70% to proceed. Evaluation areas include Safety & Health compliance, with a 70% minimum threshold per functional area. Tenderers are evaluated twice during the tender phase prior to contract award. If gaps remain, they must be addressed during negotiation. Post-award evaluation: The OHS file of the successful supplier will be re-evaluated before work commencement. Approval is required before mobilisation. For national contracts, OHS professionals must hand over the project to the relevant Business Unit/Operating Unit (BU/OU) OHS professional within 5 working days of contract award. Ongoing monitoring: OHS performance is continually monitored through inspections, audits, and blitz inspections during contract execution. Non-conformances may lead to corrective actions, supplier reconsideration, or contract termination. Post-contract review includes an assessment of OHS performance, with results recorded for future reference.

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites for 60 months. OHS (Occupational Health and Safety) requirements: Zero Harm standard must be upheld throughout the contract. Compliance with Eskom’s OHS policies, procedures, and legal obligations (e.g., Occupational Health and Safety Act, Construction Regulations 2014, Mine Health and Safety Act, etc.). Integration of OHS requirements into all phases: project initiation, tendering, supplier registration, site mobilisation, contract execution, and post-contract review. Key deliverables: Development and submission of a project-specific OHS plan, including: Health and Safety Specification aligned with the scope of work. Baseline Risk Assessment (BRA) for the project. Site-specific OHS file, including all legal and Eskom-specific OHS documents. Implementation of OHS controls, including hazard identification, risk assessment, and mitigation measures. Compliance with Eskom’s Life-Saving Rules Standard and other relevant standards (e.g., ISO 9001, ISO 14001, OHSAS 18001). Provision of material handling and storage procedures/manuals for goods/products/services delivered. Site-specific requirements: Each Eskom site (Simmerpan, Tower Testing Station, Duvha SOC) has unique OHS requirements. Approval for one site does not guarantee approval for another. Contractor must meet all site-specific OHS requirements before commencing work. OHS file must be handed over to Eskom upon contract completion (10 days before contract end date). Design and construction (if applicable): If the scope includes design work (e.g., modifications to existing plant or equipment), the designer must incorporate OHS requirements into the design, guided by Eskom’s OHS professionals. Construction work must comply with Construction Regulations 2014, including the appointment of a Construction Health and Safety Agent (CHSA) where required. Monitoring and reporting: Eskom will conduct risk-based inspections, audits, and blitz inspections to monitor compliance. Contractor must report OHS non-conformances, incidents, and corrective actions to Eskom. OHS performance will be tracked using Key Performance Indicators (KPIs) defined by Eskom.

Mandatory compliance documents and registrations: Valid and authentic OHS documentation for assessment (e.g., OHS policies, risk assessments, incident reports). Compliance with all applicable South African OHS legislation, including: Occupational Health and Safety Act and Regulations. Compensation for Occupational Injuries and Diseases Act (COIDA). Construction Regulations 2014 (if scope includes construction work). Mine Health and Safety Act (if applicable). National Environmental Management Acts (e.g., Waste Act, Air Quality Act). Eskom-specific compliance: Eskom’s 32-136 Contractor Health and Safety Requirements Standard. Eskom’s Life-Saving Rules Standard (240-62196227). Eskom’s OHS policies and procedures (e.g., 32-727, 32-1034, 32-196). Signed 37(2) agreement with Eskom. B-BBEE: Compliance with the Preferential Procurement Policy Framework Act (PPPFA) and B-BBEE requirements as per Eskom’s procurement policies. Registration and certification: Registration on Eskom’s vendor database (centralised supplier registration process). For construction work: Registration with the South African Council for Project and Construction Management Professions (SACPCMP) for Construction Health and Safety Agents (CHSA). Proof of registration and good standing with the Compensation Fund or a licensed compensation insurer (COIDA). Professional registrations (where applicable) for roles such as designers, OHS professionals, or CHSAs. Site and scope-specific compliance: Submission of Annexure B: Eskom’s Acknowledgement Form for OHS Legal and Other Requirements. Submission of scope-specific OHS tender evaluation templates (Annexure C1–C5, depending on risk category: high, medium, low, or construction work). Compliance with site-specific OHS requirements for Simmerpan, Tower Testing Station, and Duvha SOC sites. International suppliers: Must comply with Eskom’s OHS requirements and South African legislation. All OHS documents must be submitted in English. Non-compliance risks: Failure to meet compliance requirements may result in disqualification, contract termination, or blacklisting. Suppliers with a history of poor OHS performance may be referred to Eskom’s Supplier Review Committee for reconsideration or suspension.

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites for 60 months.

Key Objectives (Eskom SHEQ Policy):

• Reduce risk and prevent recurrence of incidents.
• Ensure effective incident management, classification, and recording.
• Promote proactive near-miss reporting and trend analysis.
• Share incident information with stakeholders.
• Improve occupational health and safety through learning from incidents.

Applicability:

• Applies to Eskom Holdings SOC Ltd, its divisions, subsidiaries, and controlled entities.
• Covers employees, contractors, and affected public members.

Incident Management Process:

• Incident identification (direct/indirect observation).
• Emergency response (rescue, scene safety, first aid, medical assistance).
• Notification and reporting (internal/external stakeholders, legal/regulatory bodies).
• Incident prioritisation (using consequence/likelihood matrices).
• Classification and recording (SAP EH&S system, CARAT principles).
• Investigation (root cause analysis, corrective actions).
• Corrective action management (implementation, monitoring, verification).
• Incident close-out (documentation, communication).

Standards and References:

• OHS Act, Mine Health and Safety Act, COIDA, and other relevant legislation.
• Eskom internal standards (e.g., 240-131838225 for definitions/classification).
• ISO 45001, OHSAS 18001 alignment.

Mandatory Compliance:

• Occupational Health and Safety Act (OHS Act) and regulations.
• Mine Health and Safety Act (MHSA) where applicable.
• Compensation for Occupational Injuries and Diseases Act (COIDA).
• Eskom internal standards (e.g., 240-131838225 for incident management).

Reporting and Documentation:

• All OHS incidents must be recorded on SAP EH&S.
• Annexure 1 (OHS Act) forms required for investigations.
• Corrective actions must be documented and verified.

Contractor Obligations:

• Contractors must conduct their own investigations for incidents involving their employees.
• Contractor reports (including Annexure 1) must be submitted to Eskom OU/BU.
• Compliance with Eskom’s incident management procedure where applicable.

Closing date and time: As specified in the Tender Data (strictly SAST - GMT+2). Compulsory site visit and/or clarification meeting: Date, time, and venue as stipulated in the Tender Data. Failure to attend will result in disqualification. Tenderers must regularly check the Eskom Tender Bulletin and NT e-Tender Portal for updates or amendments to the closing date and time.

All communications must be directed to the Eskom Representative only, in writing (hand-written, typed, printed, or electronic), and in English. The Eskom Representative's details are specified in the Tender Data. No other Eskom officials may be contacted for tender-related queries. Clarification requests must be submitted in writing to the Eskom Representative and will be published anonymously with responses on the tender advertisement platforms.

Submit the complete original tender and one (1) complete hard copy by the closing date and time to the address or tender box specified in the Tender Data. For e-tendering, upload and finalize the tender via the Eskom Tender Bulletin site on the Eskom E-tendering page by the closing date and time. No late submissions will be accepted. Proof of posting or courier delivery does not equate to proof of delivery. Ensure all documents (PDF/Excel) are accessible, uncorrupted, and readable. Submit tenders in English, completed in ink (not pencil) or electronically. Sign the original tender; the signatory is liable for its contents. Package the original and copy separately, marking them as 'ORIGINAL' and 'COPY'. Seal them in an outer package marked 'Confidential' with the Eskom address, tender number, tenderer's name, physical address, email, and contact number. For e-tendering, upload documents to the relevant folders (Technical, Commercial, Financial) on the e-tendering page. Mandatory returnables must be completed and submitted by the closing date and time. Failure to submit originals or copies will result in disqualification. Eskom employees cannot submit tenders on behalf of tenderers. Tenders must remain valid for acceptance within the stipulated validity period; extensions may be requested but cannot be modified. Disqualification risks: late submission, incomplete or incorrect packaging, 100% sub-contracting, or failure to attend compulsory site visits/clarification meetings.

Evaluation will be conducted in accordance with the PPPFA (Preferential Procurement Policy Framework Act) using the 90/10 or 80/20 point system. Price will be evaluated based on criteria in the Tender Data, including financial risk to Eskom. Functionality (if applicable) will be scored separately, and criteria will not be double-counted. Specific Goals (e.g., B-BBEE, local content) will be scored based on supporting documentation; failure to meet these or submit proof will result in zero points for that section. Tenders will be ranked by combining Price and Specific Goals scores. Objective Criteria (if used) must be explicitly stated in the Invitation to Tender; Functionality and B-BBEE elements cannot be used as Objective Criteria. Reverse e-Auction may be used to achieve competitive pricing under the 90/10 or 80/20 systems. Clarifications on pricing may be requested during evaluation, but mandatory returnables cannot be submitted after the closing date and time.

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites for 60 months. Tenderers must comply with all requirements in the Invitation to Tender documents, including annexures and Tender Data. Standardised specifications or other referenced documents must be obtained and followed if required. Tenderers must attend compulsory site visits/clarification meetings to familiarise themselves with the scope. No alterations to tender documents are permitted except to correct errors or comply with Eskom Representative instructions. All corrections must be initialed by all signatories.

Pricing must include all duties, taxes (including VAT), and levies applicable 14 days prior to the closing date and time. Rates and prices must be fixed for the contract duration unless otherwise stated in the Invitation to Tender. Prices must be stated in South African Rand (ZAR) unless instructed otherwise. Exchange rates and base dates will be as stipulated in the Invitation to Tender. Alternative tenders may be submitted only if permitted and alongside a main tender. Clarifications on pricing may be requested during evaluation, but prices cannot be changed except to correct arithmetical errors.

Mandatory compliance: Valid CSD report or B-BBEE certificate/affidavit at closing date and time. CIDB registration (if applicable) must be provided at closing or proof of application submitted by closing, with actual CIDB registration proof due by contract award. Compliance with relevant legislation: National Treasury Instruction Notes, CIDB Regulations, PPPFA Regulations, Amended B-BBEE Codes, COIDA, OHS Act, and Eskom’s SHEQ requirements. Proof of SHEQ systems, policies, and capabilities must be submitted by the closing date and time. Contract Skills Development Goals (CSDG) and Contract Participation Goals (CPG) apply if the contract meets duration or value thresholds (e.g., R5 million or more, or CIDB grade 7+). Proof of authority to act as an agent must be submitted if applicable. Tenderers must not be under any restriction to do business with Eskom or State-Owned Companies.

Scope: Provision of integrated physical security systems for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) for 60 months.

Core Requirements:

• Integrate multiple security subsystems into a centralised Physical Security Information Management (PSIM) system.
• Subsystems include: Integrated Security Alarm System, Non-Lethal Energised Perimeter Detection System (NLEPDS), CCTV Surveillance, Intruder Detection Systems, Integrated Access Control System (IACS), Public Address System, and Security Lighting Controller.
• All systems must be interoperable, scalable, and support multi-manufacturer equipment.

Design Philosophy:

• Use open standards for hardware (EHW) and software (SW) interfaces (e.g., IP-based).
• Support legacy systems until upgraded or obsolete.
• Ensure high availability and redundancy: single-point failures must not disrupt total system operation.
• Include automated health/status monitoring and diagnostic capabilities.
• Enable remote configuration and updates with user-friendly configuration files.
• Provide traceability for security and maintenance processes via logging and reporting.

Technical Specifications:

• All off-site and on-site communications must be IP-based (except final leg to sensors/actuators).
• Preferred physical transport medium: single-mode optical fibre (comply with standard 240-46264031).
• CCTV: Must integrate cameras and DVR/NVR systems from different manufacturers (per standard 240-91190304). ONVIF compliance alone does not guarantee compatibility.
• Intruder Detection: Must integrate systems from different manufacturers (per standards 240-91190304 and 240-86738968).
• Security Lighting: Must integrate controllers from different manufacturers (per standards 240-139282493 and 240-78980848).
• NLEPDS: Must integrate equipment from different manufacturers (per standard 240-78980848).
• IACS: Must integrate equipment from different manufacturers (per standard 240-102220945).
• Public Address Systems: Must integrate equipment from different manufacturers (per standard 240-170000098).
• Cybersecurity: Must comply with Eskom OT cybersecurity standards (240-55410927, 240-79669677, 32-273).
• Power Supply: Must comply with Eskom power standards (e.g., 240-118870219 for standby power topology, 240-56360086, 240-56360034, 240-51999453).
• Housing: All equipment must be housed in 19-inch cabinets (per standard 240-60725641).

Testing and Documentation:

• Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) required for all subsystems.
• System manuals, documentation, and certificates must be provided in hard and soft copy.
• Spares and lifecycle management: Minimum 10-year system lifecycle, 7-year spares availability post-discontinuation.

Approval: All designs/layouts must be approved by Eskom.

Standards Compliance:

• Adhere to ISO 9001 (Quality Management Systems).
• Comply with Eskom-specific standards for security systems:
• 240-86738968: Integrated Security Alarm System.
• 240-78980848: Non-Lethal Energised Perimeter Detection System (NLEPDS).
• 240-91190304: CCTV Surveillance with Intruder Detection.
• 240-102220945: Integrated Access Control System (IACS).
• 240-170000098: Security Public Address System.
• 240-139282493: Security Lighting.
• 240-46264031: Fibre-Optic Design for Substations.
• Cybersecurity: Comply with Eskom OT standards (240-55410927, 240-79669677, 32-273).
• Power Systems: Comply with Eskom power standards (240-118870219, 240-56360086, 240-56360034, 240-51999453, 240-53114248).

Interoperability:

• Systems must support open interfaces (hardware and software) and be compatible with equipment from multiple manufacturers.
• Legacy system compatibility is mandatory; suppliers are responsible for ensuring integration.

Traceability and Accountability:

• Logging and reporting of all security and maintenance events (date-time stamped).
• Roles and responsibilities defined per Eskom standard 240-170000086 for lifecycle management of physical security systems.

Additional Requirements:

• Supplier must have a history of supplying such products in South Africa for a minimum of 5 years.
• Supplier must provide a list of reference sites where the product has been installed and the year of implementation.

• Returnable Documents: (list to be provided in the tender package).

Department of Labour (for Employment Equity report submission). No direct contact details provided in the document.

Submit proof of compliance with the Employment Equity Act if applicable. South African tenderers only: If employing more than 50 employees, attach proof of submission of the Employment Equity report to the Department of Labour. Indicate employment size (Yes/No) on the form and sign/date the declaration.

Designated Employers (as defined in the Employment Equity Act) must provide proof of compliance with the Act. South African tenderers employing >50 staff must submit proof of Employment Equity report submission to the Department of Labour. Attach the required documentation to the tender submission.

Closing date: 10 June 2026 at 10h00 AM.

Clarification meeting (non-compulsory): 22 May 2026 at 10h00 AM via MS Teams (link: https://teams.microsoft.com/meet/392186119350641?p=y9ZnrByqnSyKEdbz8A).

Site visits:

• Simmerpan: 25 May 2026 at 10h00, Main gate visitor parking.
• Tower Testing Station (Rosherville): 25 May 2026 at 13h00.
• Duvha SOC (Power Station): 26 May 2026 at 11h00, Main gate visitor parking.

Tender validity period: 150 days from closing date. Clarification queries deadline: 10 working days before closing date.

NTCSA Representative: Refilwe Molapo, Tel: 011 871 3344, Email: [email protected].

Escalation contacts:

• 1st: Procurement Manager Jabu Nkgapele, Email: [email protected].
• 2nd: Middle Manager Vongani Hlungwani, Email: [email protected].

Submission portal: Eskom E-tendering page (NTCSA Tender Bulletin).

All queries must be directed to the NTCSA Representative. No direct contact with other NTCSA employees involved in the tender process.

Submit electronically via Eskom E-tendering portal (NTCSA Tender Bulletin) by 10 June 2026 at 10h00 AM. No hard copies or zipped files accepted. File limits: 50MB per file, 900MB total. Price list must be in both PDF and Excel. Ensure submission status shows 'complete'. Late submissions disqualified.

Required returnables at closing (disqualifiable if missing/incomplete): Authorisation Form, Acknowledgement Form, Tenderer’s Particulars, Integrity Declaration, SBD 6.1 Preference Points Claim Form, SBD 4 – Bidders Disclosure, Tax Clearance Certificate (if applicable), CIDB proof of grading (within 21 working days if agreed).

Non-disqualifiable returnables (5-day grace period if requested): CPA Requirements for Local Goods/Services, SBD 6.2 Local Content Declarations, SBD 1 Invitation to Bid, Tax Evaluation Questionnaire.

Returnables for evaluation (zero score if missing): Specific Goals, Employment Equity Act compliance (SA tenderers only), Company Profile, CVs, Certifications.

Resubmissions: Latest version overrides previous ones. Confirm attendance for clarification meeting/site visits via [email protected].

Two-stage evaluation: Desktop (80% minimum threshold) and On-site (80% minimum threshold).

Functionality (Technical) weight: 80%. Must score ≥80% to progress.

Mandatory Requirements (Pass/Fail): Valid PSIRA registration, PSIRA good standing letter, Public Liability Insurance (R10M+), NBCPSS compliance, Firearm licenses, SAPS NKP compliance (if applicable), Private Security Provident Fund Compliance, K9 Services license (if applicable), Vehicle ownership proof, COID letter.

Technical Criteria (100 points total):

• Physical Security Services (13 pts): Guard deployment, access control, patrol services, emergency management.
• Technology Integration (20 pts): CCTV, Intrusion Detection, Advanced Tech (AI, PA Systems), Control Room Operations.
• Maintenance & Support (23 pts): Preventive/corrective maintenance, system upgrades, personnel training, technology handover.
• Community & Law Enforcement Engagement (16 pts): Community liaison, local economic development, law enforcement protocols, joint operations.
• Tenderer’s Experience & Capacity (8 pts): Company track record, resources, organizational capacity.

Price and Preference Scoring: PPPFA 2022 regulations apply. SBD 6.1 form required.

Non-compliance with mandatory requirements = automatic disqualification. Missing evaluation returnables = zero score for that section.

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites for 60 months.

Key deliverables:

• Physical Security Services: Guard deployment, access control, patrol services, emergency management.
• Technology Integration: CCTV surveillance, Intrusion Detection Systems (IDS), Advanced Tech (AI analytics, PA systems), Control Room Operations (24/7 monitoring, integration with NTCSA PISM).
• Maintenance & Support: Preventive/corrective maintenance, system upgrades, personnel training, technology handover.
• Community & Law Enforcement Engagement: Community liaison, local economic development, law enforcement collaboration, joint operations.

Standards:

• PSIRA compliance for all security personnel and services.
• Public Liability Insurance (minimum R10M).
• COIDA compliance (South African tenderers).
• NBCPSS compliance.
• SAPS NKP compliance (for National Key Point services).
• Vehicle ownership proof and valid registration.

Service Levels:

• Fault Resolution Time ≤ 24 hours.
• Equipment Functionality ≥ 99.5% operational status.
• 100% shift coverage for guard services.
• Commissioning of CCTV and IDS within 6 months of contract award.
• Initial operational capability for advanced technologies within 9 months.

Refer to NEC3 Term Service Contract (TSC3) and attached Scope of Work for full details. Pricing Schedule provided in Excel format.

Pricing: Submit via attached Excel Pricing Schedule ("Pricing Schedule _Simmerpan, Tower Testing Station and Duvha SOC Physical Security and Security System"). Price list must also be in PDF.

Payment Terms: Refer to NEC3 Term Service Contract (TSC3).

Financial Capacity: Audited Financial Statements for the previous 18 months required. For JVs/SPVs, statements for each participant must be submitted. Start-ups (<12 months) exempt but must provide statements once available if successful.

Bonds/Guarantees: Refer to technical evaluation criteria and contractual requirements.

Cost Optimization: Tenderers must demonstrate a 20% cost reduction through technology and a guard reduction plan (10% by Year 2, 15% by Year 3).

Mandatory:

• Valid CSD Registration (CSD number/report) for all local and foreign tenderers with a local footprint.
• Tax Clearance Certificate: Required for local tenderers (unless SARS e-filing PIN verified via CSD) and foreign tenderers with a local footprint (unless registered on CSD). Foreign suppliers with no local footprint must complete SBD1 (no tax compliance proof required).
• PSIRA Registration: Certified copy (valid, not older than 90 days).
• PSIRA Good Standing Letter: Certified copy (valid, not older than 90 days).
• Public Liability Insurance: Minimum R10M coverage, valid for contract period.
• COIDA: Certificate of good standing or proof of application (South African tenderers only).
• NBCPSS Compliance: Certified copy (valid, not older than 90 days).
• Firearm Licenses: Certified copies for all company-owned firearms.
• SAPS NKP Compliance: Valid certificate (if applicable for National Key Point services).
• Private Security Provident Fund Compliance: Certificate of compliance.
• CIDB Grading: Valid proof of required grading for main contractor/JV/sub-contractor (submittable within 21 working days if agreed).
• Employment Equity Act Compliance: Proof of submission of EE report to Department of Labour (South African designated employers only).
• Integrity Declaration: Signed form (refer to Supplier Integrity Pact on www.ntcsa.co.za).
• SBD 4 – Bidders Disclosure: Mandatory for all tenderers.
• SBD 6.1 Preference Points Claim Form: PPPFA 2022 regulations.

Non-Mandatory (Scoring Impact):

• Specific Goals: Failure to submit = zero score for PPPFA.
• CPA Requirements for Local Goods/Services: If not submitted, prices evaluated as fixed/firm.
• Local Content Declarations (SBD 6.2, G1-G4).

Joint Ventures:

• Letter of intent or valid JV agreement (rights/obligations, profit-sharing ratios).
• Confirmation of single business entity operation (incorporated) for contract duration.
• Single designated bank account for JV.

Vetting: Company profile, ID copies of directors/owners, CIPC registration, CSD report, ID copies of on-site employees.

Submit the completed E-Tendering Training Acknowledgement Form. Required fields: Business name/JV, Contact Person, Landline, Cellphone, E-mail address, Tenderer’s Name, Authorized Signature, Designation, and Date. Confirm self-training via E-Tendering Noddy Guide, video, or clarification meeting. Ensure the form matches the authorized version on Eskom’s document management system. Uncontrolled copies downloaded from the system are the user’s responsibility to verify.

The tender requires the provision of security systems and services for Eskom’s Simmerpan, Tower Testing Station, and Duvha SOC sites over a 60-month period. Key technical and operational requirements include: alignment with Eskom’s SHEQ (Safety, Health, Environment, and Quality) Policy; adherence to ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001/OHSAS 18001 (Occupational Health and Safety) standards; implementation of zero harm principles (zero fatalities, injuries, environmental incidents, and defects); and strict compliance with Eskom’s Life-Saving Rules (e.g., permit-to-work, isolation procedures, height safety, and sobriety). Contractors must ensure their processes and personnel meet these SHEQ obligations and organizational requirements.

Mandatory compliance requirements include: adherence to Eskom’s SHEQ Policy; certification or alignment with ISO 9001, ISO 14001, and ISO 45001/OHSAS 18001 standards; compliance with the Occupational Health and Safety Act, National Environmental Management Act, Compensation for Occupational Injuries and Diseases Act, and Mines Health and Safety Act (where applicable); and adherence to Eskom’s internal standards such as Life-Saving Rules and OHS Roles and Responsibilities. Contractors must demonstrate capacity to meet these legal and organizational obligations.

Document mentions:

• Policy effective date: 05 October 2020 (date of policy issuance)
• Next policy review: October 2025
• Tender closing date (from tender record): 10 June 2026, 10:00 GMT

No briefings, site visits or clarification deadlines are stated.

Scope: Provide security systems and services for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) for a 60‑month period.

Key requirements:

• Align with Eskom’s SHEQ Policy principles (Zero Harm, Zero Defects).
• Comply with ISO 9001, ISO 14001 and ISO 45001/OHSAS 18001 standards.
• Follow Eskom Life‑Saving Rules (e.g., permit‑to‑work, isolation, testing, earthing, bonding, height work, seat‑belt, sobriety).
• Implement risk‑based assessments, emergency preparedness, and worker training.
• Maintain continual improvement and monitoring of SHEQ performance.

Deliverables: Installation, commissioning, operation and maintenance of security systems, documentation of compliance, regular SHEQ reporting.

Contractors must demonstrate compliance with Eskom’s SHEQ Policy, including:

• ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 45001/OHSAS 18001 (Occupational Health & Safety).
• South African legislation: Constitution, National Environmental Management Act, Occupational Health and Safety Act, Compensation for Occupational Injuries and Diseases Act, Mines Health and Safety Act.
• Eskom Life‑Saving Rules and Zero Harm principles.
• Responsibility for SHEQ compliance extends to all subcontractors and suppliers.

Eskom Representative: Prudence Maimane. Document issued on 16-Apr-26.

Submit all returnable documents as listed in the tender. Ensure completeness and adherence to the specified format. Failure to submit required documents may result in disqualification.

Evaluation is based on Quality Management System (QMS) compliance with a total of 15 points:

• Section A (QMS Requirements): Choose one option:
• Option 1 (Certified QMS): 4 points for valid ISO 9001 certification with defined scope, authorized certification body, recognized international accreditation, and valid expiry date.
• Option 2 (Non-Certified QMS): 7 points for documented QMS manual, approved quality policy, approved quality objectives, control of documented information (Clause 7.5), nonconforming outputs control (Clause 8.7), corrective action (Clause 10.2), and internal audit (Clause 9.2).
• Section B (Evidence of QMS in operation): 4 points for documented roles/responsibilities, control of externally provided processes (Clause 8.4), internal audit report with nonconformity details, and management review records.
• Section C (Contract Quality Plan): 1 point for a draft Contract Quality Plan specific to the scope of work (Ref ISO 10005).
• Section D (Quality Control Plan): 1 point for a draft Inspection and Test Plan (ITP) or Quality Control Plan (QCP) aligned with the scope of work (Ref ISO 10005).
• Section E (Additional Requirements): 2 points for completed and signed Form A, plus other customer-specific requirements.

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites for 60 months.

Key Requirements:

• Documented criteria for evaluation, selection, monitoring, and re-evaluation of external providers (Clause 8.4 of ISO 9001:2015).
• Draft Contract Quality Plan (CQP) specific to the scope of work, including QA deliverables (Ref ISO 10005).
• Draft Inspection and Test Plan (ITP) or Quality Control Plan (QCP) for similar/previous work (Ref ISO 10005).

Quality Management System (QMS) compliance required:

• ISO 9001 certification (Option 1) OR documented QMS aligning with ISO 9001:2015 (Option 2).
• Evidence of QMS in operation, including roles, responsibilities, audit reports, and management review records.
• Contract Quality Plan (CQP) and Quality Control Plan (QCP) or Inspection and Test Plan (ITP) as per ISO 10005.

• Effective Date: 23 November 2023.
• Review Date (next update): November 2026.

• Submit Annexure B – signed acknowledgement of Eskom's OHS legal and other requirements.
• Provide an OHS plan that addresses the project scope risks and aligns with Eskom’s health and safety specifications.
• Submit detailed OHS costing broken down by scope of work and risk assessment (no lump‑sum figures).
• Provide a Baseline OHS Risk Assessment (BRA) together with the methodology used.
• Attach a valid Letter of Good Standing (COIDA or equivalent).
• Include an OHS policy signed by the CEO, complying with OHS Act Section 7.
• Supply proof of OHS competency – CVs, qualifications and certificates for required roles (e.g., First Aider Level 2, Competent Supervisor, Fire Warden, SHEQ Officer, PSIRA registration, breath‑alyzer training, etc.).

• Compliance with all required returnable documents (Annexure B, OHS plan, costing, BRA, Letter of Good Standing, OHS policy, competency proof).
• Quality and relevance of the OHS plan to the defined project risks and Eskom specifications.
• Transparency and justification of the OHS costing breakdown.
• Adequacy of personnel competency and certifications for the high‑risk work.
• Conformity with the OHS Act and Eskom’s legal requirements.

• Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, Rosherville and Duvha SOC sites.
• Contract period: 60 months.
• Work classification: High‑risk work.
• Deliverables include security services that meet Eskom’s operational and OHS requirements, covering risk management, emergency planning, incident management, PPE, vehicle safety and compliance with relevant safety standards.

• Submit a detailed OHS cost breakdown linked to the scope of work and identified risks (lump‑sum pricing not accepted).
• Costs must reflect all OHS management activities outlined in the OHS plan and BRA.

• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by the CEO, compliant with OHS Act Section 7.
• PSIRA registration for all security personnel.
• Required competency certificates (e.g., First Aider Level 2, Competent Supervisor, Fire Warden, SHEQ Officer, breath‑alyzer training, etc.).
• B‑BBEE minimum level 2 (as stated in the source analysis).

Closing date: 10 June 2026 at 10:00. No briefings, site visits, or clarification deadlines are specified.

For system or tender-related issues: Contact the buyer responsible for the published tender. Automated submission confirmations are sent from [email protected]. No direct SCM/technical contact details are provided in the document.

Submit via Eskom eTendering portal (https://eTendering.eskom.co.za). Steps: 1) Register with a valid CSD number, verify email, and complete OTP (sent to registered cellphone and email). 2) Log in, select tender reference E2917NTCSAMWP, and review tender details. 3) Click 'Create New Submission' and upload all required documents under correct categories (e.g., Technical, Commercial, Finance). 4) Ensure each file is named, categorized, and does not exceed 50MB (total upload limit: 900MB). 5) Verify all documents are uploaded, then click 'Finalize Submission'. 6) Save the confirmation email with submission ID for records. Disqualification risks: Incomplete uploads, incorrect categorization, or failure to finalize submission before the deadline.

This is a closed tender. Suppliers are directly invited via email if they meet Eskom’s predefined selection and evaluation criteria for security systems and services. No public scoring method or thresholds are provided in the document.

Mandatory: Valid CSD registration number to access the eTendering system and submit bids. No additional compliance requirements (e.g., B-BBEE, CIDB, tax clearance) are specified in the document.

Closing Date: 10 June 2026 at 10:00 AM (UTC).

• Document review date: April 2027 (not a tender deadline).
• Compilation/approval dates (June 2022) are historical and not actionable for bidders.

Returnable Documents: Not explicitly specified in the document. Bidders must include all technical, compliance, and financial documentation as per standard Eskom tender practices. Ensure the following are addressed:

• Detailed technical specifications of the proposed system (mandatory per Section 3.2a).
• Proof of compliance with referenced standards (ISO 9001, SANS, Eskom-specific standards).
• Evidence of B-BBEE Level 3 or higher.
• Documentation for alternative systems (if proposed) must demonstrate alignment with Eskom’s requirements for TET evaluation.
• Missing or incomplete technical details may disqualify the tender.

Evaluation conducted by Eskom’s Technical Evaluation Team (TET). Key criteria:

• Compliance with technical specifications: system performance (Annex A), detection capabilities, cybersecurity, interoperability, and environmental resilience.
• Adherence to referenced standards: ISO 9001, 240-170000723 (Physical Security Technologies), 240-118870219 (Standby Power), 240-86738968 (Integrated Alarm Systems), and others in Section 2.2.1.
• Suitability of proposed alternative systems (if applicable) to meet Eskom’s requirements.
• Performance thresholds: Overall system performance >88% (calculated per Annex A), with system availability >98% and dependability >95%. Self-healing capability required if performance drops below 88%.
• B-BBEE: Minimum Level 3 compliance mandatory.

Scope: Provision of intrusion pre-detection systems for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) to secure high-value assets and ensure electricity supply continuity over 60 months.

System Types (non-exhaustive):

• Optic Fibre with Artificial Intelligence
• Taut Wire System
• Vibration sensors
• Fibre optic wire sensors
• Strain sensitive cables
• Electric field sensors
• Active/Passive Infrared Detectors
• Microwave/Radar/Microphone sensors
• Alternative systems (subject to TET approval).

Detection Requirements:

• Detect intruders crossing site boundaries or moving inside protected areas (perimeters, entrances, control rooms, HV yards, storerooms, etc.).
• Address threats: unauthorized movement, tunneling, fence tampering (cutting/climbing), vibrations from digging/breaking.
• Line-of-sight systems: Must remain unobstructed.
• Vibration-based systems: Must resist nuisance alarms (e.g., from passing vehicles).

System Capabilities:

• Log ≥1000 events (FIFO overwrite).
• Zoning capability for alarm monitoring and fault-finding.
• Reset to non-alarm state within 10 seconds post-acknowledgment.
• Real-time clock synchronization (accuracy: 250ms).
• Configurable alarm triggers: weight, height, depth, linear range (minimum 300m), vibration frequency/level.
• Cover entire protected area (typical: 120,000 m²).
• 10-year minimum lifecycle; operate under all light conditions (day/night).

Housing and Safety:

• Sealed, tamper-proof, frost/dew-resistant, anti-insect enclosures.
• IP65+ rating; UV-stable for ≥10 years.
• Battery terminals protected; power units safeguarded against hazards (e.g., electrolyte spillage, explosive gas).
• Mechanical stability to prevent injury.

Alarm and Notifications:

• Signal intrusion pre-detection, equipment failure, tampering, and signal interference alarms to central monitoring (local/remote).
• Include: event type (System/Incident/Administrative), timestamp (CCYY/MM/DD; hh:mm:ss), device ID, GPS coordinates (10m accuracy).
• GUI with color-coded alerts (e.g., red/yellow/green) and site zone visualization.
• Immune to nuisance alarms (e.g., birds, shadows, passing vehicles).
• Sustain alarm state until acknowledged by controller.

Communication:

• Preferred: Single-mode optical fibre (comply with 240-46264031).
• Default off-site: Eskom Telecommunications; supplier must provide alternatives where unavailable.
• Wireless/cellular connectivity to onsite hub or Security Operations Centre.
• ICASA-approved; AES-256 and IPsec encryption minimum.
• Remote configurability; support SMS/email notifications.
• Stand-alone or hierarchical architecture with centralized management.
• Compatible with latest Microsoft Windows OS.
• Support open protocols for PSIM integration (supplier to list protocols).
• Automatic polling of sensors every 24 hours for health status and GPS confirmation.

Cybersecurity:

• Compliance with 240-55410927 (OT Cybersecurity), 240-79669677 (DMZ Designs), 32-273 (Remote Access Security).
• Firewalled connections to Eskom OT/corporate networks; Group IT approval required.

Cabling:

• Trenched ≥300mm deep or armoured; encased in conduit.
• Data/low-voltage cables separated from mains power by ≥500mm; cross at 90° angles.
• Terminal blocks per Eskom standard 240-70413291.
• Reticulation certificate required for power work.

Power Supply:

• Primary: 240V mains AC 50Hz.
• Standby: Use existing site systems (per 240-118870219) or propose compliant alternatives (per 240-91190294).
• Power failure alarm to Eskom control room.
• Protection against excess current/short-circuits.

Performance:

• Monthly monitoring required.
• System availability >98%, dependability >95%, overall performance >88% (Annex A).
• Self-healing if performance drops below 88%.

Documentation:

• Technical description: sensor types, detection methods, communication, false alarm elimination, failure rate, operational cost.
• Installation instructions (include polarity warnings).
• Spare parts list; electrical/mechanical specifications.
• Wiring diagrams, installation/commissioning/maintenance procedures.
• Schematic diagrams, power requirements, performance characteristics (MTBF).
• Maintenance/testing/servicing program.

Design Acceptance:

• Basic and detailed design require Eskom governance approval.
• Use Eskom-approved formats for all documents.

Mandatory Standards:

• Quality Management: ISO 9001.
• Alarm Systems: SANS 60839-1-3 (Environmental Testing), SANS 2220-1-1 (General Requirements), SANS 2220-1-6 (Passive Infrared Detectors), SANS 2220-1-7 (Power Units), SANS 60839-2-3/4/5/6 (Infrared/Ultrasonic/Microwave Doppler Detectors).
• Eskom Standards: 240-170000723 (Physical Security Technologies), 240-86738968 (Integrated Alarm Systems), 240-46264031 (Fibre-Optic Design), 240-55410927 (OT Cybersecurity), 240-79669677 (DMZ Designs), 32-273 (Remote Access Security), 240-91190294 (DC and Auxiliary Supplies), 240-118870219 (Standby Power Systems).
• B-BBEE: Minimum Level 3 compliance required.
• ICASA: System and telecoms service provider license details required for cellular/wireless components.

Effective Date: 21 October 2025. Review Date: 22 October 2028.

Evaluation will focus on compliance with Eskom’s SHEQ (Safety, Health, Environmental, and Quality) Policy and legislative obligations. Key points: Contractor must develop and submit a coherent SHE Plan for approval by the client contract manager. Plan must address all relevant legislation, Eskom requirements, and site-specific risks. Quality of the SHE Plan, risk assessments, and method statements will be critical. Non-compliance with Eskom’s Life-Saving Rules or SHE requirements may result in disqualification.

Scope: Provision of Security Services at Simmerpan, Tower Testing Station (Rosherville), and Duvha SOC sites for 60 months. Key deliverables: Deploy PSIRA-registered security personnel (aligned to site risk classification) with 24/7 coverage, including shift handovers, relief personnel, and contingency planning. Guards must be equipped with: Standard PPE (raincoats, warm jackets, reflective gear), body-worn cameras (Eskom-compliant), operational tools (batons, torches, handcuffs), bulletproof vests. Provide 4x guard houses and 4x mobile toilets. K9 services required. Access Control: Biometric/card-based authentication, visitor registration, real-time access logs, LPR integration, anti-pass back, and time-based restrictions. Patrols: Scheduled and intelligence-driven patrols across perimeter, high-value areas, and vulnerable locations. GPS-tracked patrol logging and real-time anomaly reporting. AI analytics for route optimization. Incident Response: 24/7 armed response with SLAs: ≤15 minutes (urban), ≤30 minutes (remote). Coordination with control room and law enforcement. Scene preservation and evidence handling. Emergency Management: Readiness for sabotage, fire, land invasion, civil unrest, and infrastructure tampering. Trained personnel for evacuation, containment, and first-response. Integration with NTCSA’s emergency systems. Post-incident investigations required. Technology Roadmap: Phased deployment of security tech (CCTV, access control, alarms, intrusion detection). AI-powered analytics, predictive maintenance, and automated fault alerts. Advanced tech (drones, thermal imaging, fibre optic sensors) in later phases. 30–40% reduction in guard force by Year 3 through technology. Community Involvement: Liaison with local communities, job creation/local procurement strategies, joint safety initiatives. Liaison with Law Enforcement: Formal communication protocols with SAPS, intelligence sharing, joint operations, evidence collection, and legal compliance. SHE Requirements: Contractor must submit a SHE Plan approved by NTCSA. Plan must include: Hazard identification, risk assessment, legal compliance, roles/responsibilities, incident management, training, and audits. Contractor remains accountable for health and safety of employees. Compliance with Eskom Life-Saving Rules (e.g., zero tolerance for substance abuse, seatbelt use, permit-to-work). Substance Abuse: Zero tolerance for alcohol/drugs. Adherence to Eskom’s Substance Abuse Procedure (32-37). Random testing may be conducted. Organisational Structure: Provide and maintain an updated organogram (CE to supervisors) with names, positions, and legal appointments. Medical Requirements: Valid medical certificates of fitness for all personnel. Periodic and exit medical surveillance (including audiometry). First Aid: Appoint Level 2 first aid trained personnel (SAQA-approved). PPE: Issue risk-based PPE; ensure proper use, care, and maintenance. Training: Site-specific induction for all personnel and visitors. Pre-job meetings and toolbox talks required. Risk Assessments: Conducted by competent persons (SAQA-approved). Pre-task assessments documented daily and before new shifts. Legal Appointments: Part-time safety officer, health and safety representatives. Signage: Provide signage for work areas, prohibited entry, and hazard warnings.

SHE Costing: Must be itemised and aligned with the scope of work. Contractor must budget for health and safety measures during tendering (excludes tools of trade and PPE). Costs must cover: Risk assessments, training, medical surveillance, PPE, safety equipment, and compliance measures. Proof of COID registration and valid Letter of Good Standing (LoG) required. LoG must reflect contractor’s company name and be submitted before work commencement.

Legal Compliance: Section 37(2) Agreement must be signed between NTCSA and contractor at award. Principal contractor must ensure Section 37(2) agreements with all subcontractors. Copies must be retained in contractor’s SHE file. Child Labour: Strict prohibition. Compliance with Constitution (Bill of Rights) and Basic Conditions of Employment Act (Section 43). OHS Act: Contractor must have up-to-date copy of OHS Act and regulations available to all employees. Legislative Compliance: Constitution of South Africa (Section 24), Occupational Health and Safety Act 1993 and Regulations, National Road Traffic Act, Compensation for Occupational Injuries and Diseases Act (COID), Private Security Industry Regulatory Authority (PSIRA) registration. Eskom Requirements: Familiarity with Eskom SHE documentation (policies, standards, procedures). SHE Policy: Contractor must have a signed SHE Policy (by CE or delegate) displayed prominently. Copy must be filed in SHE files and attached to SHE Plan. COID: Registration with Compensation Commissioner and valid Letter of Good Standing (LoG). LoG must be filed in SHE files. PSIRA: All security personnel must be PSIRA-registered. B-BBEE: Minimum Level 2 required. Medical Certificates: Valid medical fitness certificates for all personnel. Competency Certificates: Proof of training and competency for all roles (e.g., risk assessment, first aid, driver’s licenses, PDP for drivers). Legal Appointments: Part-time safety officer, health and safety representatives, first aid appointees. Risk Assessments: Must be compiled by competent persons (SAQA-approved). SHE Plan: Must be approved by NTCSA Tx Real Estate project/contract manager. Plan must include: Legal/other requirements, roles/responsibilities, hazard identification, risk assessment, change management, training, incident management, objectives, performance monitoring, internal audits, document control. Subcontractor SHE Plans must be reviewed periodically. Non-Conformance: Contractor must report and investigate all incidents/non-conformances. Corrective actions must be documented. Auditing: Internal audits required as part of SHE Plan. Records: Maintain SHE file with all relevant documents (agreements, appointments, assessments, training records, incident reports).

For technical queries: Lead Engineer: Eric Mabotja, PTM&C Technology Department, Phone: 083-415-4575. For Security Control Centre: Zero Control, Phone: 011-871-3108.

Submit the following returnable documents as part of your tender response: detailed design reports (as per Annex B), as-built drawings (electrical and engineering detail), commissioning test results (FAT and SAT), technical returnables (as per Annex F), GUI and behavior models, and site-specific documentation. Ensure all designs are presented to PTM&C design review team (DRT) for acceptance prior to implementation.

Evaluation will be based on: technical compliance with Eskom standards (e.g., 240-170000257 for Technical Evaluation Criteria, 240-102220945 for IACS, 240-91190304 for CCTV, 240-86738968 for alarm systems, 240-170000098 for PA systems, 240-170000096 for integration, 240-170000691 for intrusion pre-detection). Points awarded for: design and installation experience, compliance with specifications, system integration capability, adherence to PSIM interface requirements (Annex E), and ability to meet cause-and-effect matrix (Annex A).

Scope: Design, supply, install, and commission an Integrated Physical Security System (IPSS) for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) for 60 months. The system must include: Integrated Access Control System (IACS) with biometric and card readers (complying with 240-102220945), CCTV with thermal and PTZ cameras (complying with 240-91190304), Intruder Pre-detection System (complying with 240-170000691), Alarm System (complying with 240-86738968), Public Address (PA) System (complying with 240-170000098), and interfaces to the Physical Security Information Management (PSIM) system (complying with 240-170000096). Key requirements: System integration per Eskom standards. CCTV must support video analytics, 30-second pre/post-event recording, and integration with NVR. IACS must support tiered architecture for local and remote monitoring. PA system must synchronize with cameras and NVR. Intruder pre-detection must cover perimeter, buildings, and strategic areas. All systems must interface with PSIM at Zero Control (Simmerpan, Germiston). Additional requirements: Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT). Provide as-built drawings, GUI, and behavior models. Comply with Eskom standards for cabling (240-46264031), trenching, power supply (240-60725641 for equipment cabinets), and IT infrastructure. Network must provide redundancy, use single-mode optical fibre for on-site communication, and CAT5e/CAT6 UTP for indoor/short outdoor connections. Power distribution must isolate subsystems via MCBs. Standby power system must be proposed. All wiring must be concealed in trunking or conduit. Cable routes must avoid electromagnetic interference. Site zoning must follow Annex D layouts. Security LAN design must be detailed. 5-year training, support, repair, and maintenance plan required.

Submit company organogram, list of similar projects, and CVs for staff with the following competencies: experience in design and installation of alarm systems, CCTV systems, access control systems (IACS), PA systems, intrusion pre-detection systems, integrated security systems, IT infrastructure, and PSIM. A Project Lead Engineer professionally registered (Pr Eng/Pr Tech) with ECSA must sign off the entire design. Include a 5-year training, support, repair, and maintenance plan as part of the project solution. Adhere to PSIRA regulations for security services.

• Evaluation will consider both technical and commercial proposals.
• Technical score is based on capability, financial stability, innovation, and relevant track record (see Appendices B and C for detailed scoring).
• Up to 1% of the contract value may be awarded as a performance incentive for exceeding outcome targets.
• Penalties: a 5% deduction of the annual contract value for repeated breaches, escalating to contract termination after the third breach.
• All proposals must be submitted in the prescribed format by the closing date; late submissions will be disqualified.

Scope: Deliver an integrated, turnkey security solution (guarding + technology) for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) for 60 months.

Physical Guarding:

• 24/7 PSIRA‑registered guards, compliant with Eskom security and firearm standards.
• Provide armoured vehicles where required and a command‑and‑control structure.

Technology Integration (must meet Eskom specifications):

• CCTV: 4K+ cameras, thermal/PTZ, AI analytics, 100% critical‑area coverage, 98% uptime, 90‑day storage.
• Access Control: Biometric (fingerprint/facial) + LPR, multi‑factor, 98% uptime, ≤0.1% false‑acceptance.
• Intrusion Detection: Motion/vibration/thermal sensors, ≥95% detection accuracy, ≤5 s response.
• Alarm Systems: Tamper‑proof, UPS/solar backup, ≤5% false‑alarm rate, real‑time alerts.
• Public Address: Full‑site emergency announcements, 98% uptime.
• Drones for perimeter patrol and rapid response.
• Fogging units for high‑risk substations.
• Centralised monitoring centre (24/7) with video wall; contractor must build or refurbish this centre.

Mandatory technology availability: >95% operational, faults rectified within 2 h (electronic registers, body‑cams, LPR at high‑volume sites).

Innovation requirement: submit a technology roadmap showing how solutions will be scaled and measurable outcomes (e.g., reduced guard numbers, higher detection rates, cost savings).

Performance metrics:

• High‑impact sites: zero tolerance for loss‑or‑damage incidents, 100% detection/response, 99% tech availability, ≥95% customer satisfaction.
• Low‑impact sites: ≤2 minor incidents/month (with corrective action), ≥95% detection/response, 95% tech availability, ≥85% satisfaction.

Pricing:

• Submit a monthly rate covering both guarding and technology services.
• Provide a Bill of Quantities (BOQ) and site‑specific cost breakdown for the 60‑month term (guarding, technology upgrades, maintenance, monitoring, armed response, etc.).

Payment:

• Payments are outcome‑based; full payment only when all KPIs are met.
• Performance reward up to 1% of contract value for exceeding targets (subject to Procurement/NT approval).

Penalties:

• 5% of the annual contract value for repeated breaches (second breach), with recovery of losses.
• Contract termination after a third breach.

Ownership:

• All installed technology becomes Eskom property on expiry/termination.
• All data (footage, logs, reports) is Eskom’s sole property; contractor must give unrestricted access and hand over data in usable format at contract end.
• Contractor must maintain all licence fees for equipment throughout the contract.

Regulatory:

• PSIRA registration for all guarding personnel.
• Firearm Competency (FCA) and any other required certifications (e.g., NKP, CIPA).
• Adherence to Eskom‑specific standards: CCTV (240‑91190304), Access Control (240‑102220945), Alarm Systems (240‑86738968), Intrusion Detection (240‑170000691), Fogging Unit (standard 270‑171000363), Body‑cams (559‑620181114), Public Address (240‑170000098), Physical Security Integration (240‑170000096).

Data protection:

• Comply with POPIA; encrypt data and store on South‑African servers unless Eskom approves otherwise.
• Provide Eskom with real‑time monitoring link and allow unannounced visits to control centres.

Sub‑contractor accountability:

• Main supplier is fully responsible for performance, compliance and any losses caused by subcontractors.

Audit & inspection:

• Monthly site audits and external regulatory inspections; Eskom may conduct unannounced visits.

Submit a signed acknowledgement form (Annexure B) confirming understanding of Eskom OHS requirements. Required details: company/supplier name, name of authorised person (CEO/Director/Managing Director), signature, date, and two witness signatures.

Main contractor/supplier must: demonstrate process and selection criteria for appointing sub-contractors/suppliers; notify Eskom prior to appointing sub-contractors/suppliers; ensure sub-contractors/suppliers have adequate resources and competencies; manage sub-contractors/suppliers to comply with legal and Eskom OHS requirements; monitor sub-contractors/suppliers via audits/assessments for OHS compliance; provide grounds for termination of sub-contractor/supplier work; handle non-conformances of sub-contractors/suppliers directly.

Mandatory compliance with: Eskom Contractor Health and Safety Requirements Standard 32-136; Issued OHS Specification/Requirements 559-1177047958; Occupational Health and Safety Act; Compensation for Occupational Diseases and Illnesses Act; Eskom SHEQ Policy 32-727; Eskom OHS Incident Management Procedure 32-95; Eskom OHS Risk Assessment Procedure 32-520; Eskom Right of Refusal to Work in Unsafe Situation Procedure 240-43848327; Eskom Work at Heights 32-418; Eskom Personal Protective Equipment (PPE) 240-44175132. Post-award: align company processes with Eskom OHS policies, procedures, and standards. Penalties apply for non-conformance by main supplier, contractors, or sub-suppliers. All employees (including contractors/suppliers) must undergo Eskom induction. Eskom may request testimonials/references and client contact details for similar past work.

Key dates:

• Site evaluation: Conducted at the successful bidder’s premises (date not specified) to verify control room functionality, firearms compliance, company-owned vehicles, and proposed technologies.

Submission requirements:

• Returnable documents: Not explicitly listed. Include standard tender documents (e.g., signed proposal, company profile, tax clearance, B-BBEE certificate, CIPC registration, PSIRA registration, and other compliance certificates).
• Site evaluation: If not using Zero Control for monitoring, NTCSA will conduct a site visit at the bidder’s premises to verify: a functional control room, legal firearms compliance, company-owned vehicles, and proposed technologies. Off-site communication designs must comply with Eskom’s design and cybersecurity practices and require prior approval.
• Disqualification risks: Failure to meet compliance requirements (e.g., PSIRA registration, firearm licenses, or B-BBEE Level 2) or non-adherence to submission guidelines may result in disqualification.

Evaluation is based on a structured Outcome-Based Contracting (OBC) model:

• Performance monitoring: Daily operational oversight, real-time incident tracking, and evaluation against predefined KPIs.
• Audits and reviews: Regular performance reviews, monthly compliance audits, and ad-hoc evaluations by NTCSA’s Threat and Risk Evaluation (TRE) team.
• KPIs: Measured across core security outcomes (e.g., property loss reduction, incident detection/response times), operational excellence (e.g., shift coverage, armed response SLA compliance, training compliance, technology uptime), and innovation (e.g., guard force reduction, cost savings, strategic technology adoption).
• Tier-specific calibration: KPIs are adjusted per security tier (Tier 1 to Tier 4), with stricter targets for higher-risk sites (e.g., Tier 1: ≥99% detection accuracy, ≤3 min armed response; Tier 4: ≥90% detection accuracy, ≤30 min response).
• Payment: Monthly payments are conditional on achieving agreed KPIs and service levels. Failure to meet targets may result in payment deductions, withholdings, or contractual remedies.
• Consequence management: Scaled penalties for KPI breaches, with immediate escalation for Tier 1 failures, including forensic investigations, retraining, or contract termination.

Scope of work:

• Sites: Germiston Simmerpan Complex (Gauteng), Tower Testing Station (TTS) in Rosherville, and Duvha SOC (Mpumalanga). Includes National Key Point (NKP) buildings (e.g., National Control Centre, Matume building) and non-critical facilities.
• Contract type: 60-month Outcome-Based Contract (OBC) Framework Agreement. Services activated via written Task Orders.
• Core deliverables:

• Design, supply, installation, commissioning, and maintenance of security systems (e.g., CCTV, access control, intrusion detection, alarms, public address systems) only when requested via Task Order.

• Deployment of PSIRA-compliant, trained security personnel aligned to site-specific risk levels (Tier 1–4).

• 24/7 monitoring via on-site control rooms (integrated with Zero Control PSIM) and rapid armed response (SLA: ≤15 min urban, ≤30 min remote).

• Technology roadmap: Phased deployment (baseline systems → AI/automation → advanced tech like drones/thermal imaging → knowledge transfer).

• Community involvement: Liaison with local communities, job creation/local procurement strategies, and collaborative safety initiatives.

• Liaison with law enforcement: Formal protocols with SAPS, intelligence sharing, joint operations, and evidence preservation.

• Risk levels and tiered requirements:

• Tier 1 (NKP/High-Risk): AI-powered surveillance, multi-layered perimeter defence, biometric access control, 24/7 dedicated monitoring, immediate armed response.

• Tier 2 (Critical Operational Sites): Advanced CCTV, integrated alarms, access control, mobile patrols, ≤20 min armed backup.

• Tier 3 (Standard Operational Sites): Basic CCTV, alarms, access control, ≤15 min armed response.

• Tier 4 (Remote/Low-Risk): Remote alerts, automated response escalation (≤30 min).

• Additional requirements:

• Body-worn cameras for all guards and reaction officers (continuous recording, secure storage, POPIA compliance).

• Guard equipment: Standard PPE, batons, torches, handcuffs, bulletproof vests, breathalyser-trained personnel, NKP-trained personnel, K9 services.

• Patrols: Scheduled and intelligence-driven, GPS-tracked, with real-time reporting.

• Incident management: 2-hour supervisory response, 24-hour preliminary report, 7-day final report.

• Maintenance: Preventive and corrective for all installed systems (including legacy systems).

• Handover: As-built documentation, training, knowledge transfer, licensing/ownership transfer, and physical asset handover at contract end.

• Employer-funded capital projects: NTCSA may separately procure/security infrastructure (e.g., CCTV, perimeter systems). Service provider must cooperate with Employer-appointed contractors without additional cost unless specified in a Task Order.

Pricing and payment terms:

• Outcome-based payments: Monthly payments are conditional on achieving agreed KPIs and service levels.
• Cost reduction targets: ≥20% reduction in operational security costs by Year 1 through technology integration.
• Technology-driven efficiency: Expected 30–40% reduction in guard force by Year 3 via technology substitution.
• Note: No explicit details on bonds, guarantees, or pricing format are provided in the document.

Mandatory compliance:

• Legal and regulatory:

• Valid PSIRA registration for the contractor and all deployed security personnel.

• Valid firearm licenses for all weapons used on site (Firearms Control Act).

• Compliance with Wage Determination Act and relevant labour legislation for security personnel salaries.

• Occupational Health and Safety Act compliance (baseline risk assessment, H&S costing, health and safety plan, valid Letter of Good Standing, medical fitness certificates, SHE policy).

• Standards and legislation:

• Minimum Physical Security Standards (MPSS).

• Critical Infrastructure Protection Act.

• National Key Points Act.

• Private Security Industry Regulation Act (PSIRA).

• Protection of Personal Information Act (POPIA).

• Constitution of the Republic of South Africa Act.

• Eskom/NTCSA technical standards and governance (e.g., ISO 9001, ISO 27000, Eskom specifications for CCTV, access control, perimeter systems).

• B-BBEE: Minimum Level 2.
• Additional:

• Valid COIDA compliance.

• Security clearance certificates for personnel.

• Valid Letter of Good Standing (OHS).

Closing date for submission: 23 June 2022 (as stated in the document). No other dates (briefings, site visits, clarification deadlines) are mentioned.

Provide all required returnable documents with your bid:

• Letter of accreditation or authorization from the OEM (if you are not the OEM).
• Signed copy of your Environmental Policy.
• Proof of ISO 14001 certification (if applicable).
• Certificates for safe disposal or recycling of decommissioned materials (if applicable).
• Proof of compliance with all legislative requirements (e.g., PSIRA registration, EFSI certificates).
• Customer reference list and case studies showing name, contract dates, scope and product details.
• Skills matrix for all resources to be assigned (numbers, skill distribution, CVs with qualifications and registrations).
• Contact details for service/help‑desk and escalation procedures (RSA telephone, email, website, primary/secondary locations).
• Method Statement describing the work activities.
• Waste Management, Incident Management (environmental) and data handling/sanitisation procedures.
• Signed Eskom Acknowledgement of SHE Requirements form.
• Design artefacts (basic and detailed design, System Implementation Plan, System Ready for Use documentation).
• Test certificates for equipment (e.g., FAT results).
• Project Management Plan including risk assessments and mitigation strategies.
• Ensure all documents are signed where required; missing or incomplete items may lead to disqualification.

Eskom will evaluate bids against the following weighted criteria:

• Technical Compliance (high weight) – adherence to Eskom physical‑security specifications, completeness of design artefacts (basic/detailed design, SIP, SRFU, As‑Built), OEM accreditation, penetration testing, scalability, reliability, integration with existing systems, ISO 9001/14001/45001 compliance and ECSA‑engineer sign‑off.
• Support & Maintenance (high weight) – SLA response/restoration times (P1‑4), 24‑hour standby, minimum 20 hrs/month on‑site support, documented escalation process, issue‑resolution reporting, warranty duration and unlimited swap‑out, spares management policy and distribution centres.
• Training & Knowledge Transfer (medium weight) – formal training plan (installation, commissioning, maintenance, fault rectification), informal on‑site/online training, provision of handbooks, manuals (3 hard copies + soft copy) and certificates of competence.
• Experience & Expertise (medium weight) – customer references, case studies, skills matrix and CVs, availability of test facilities and ability to demonstrate solutions.
• Compliance (medium weight) – legislative compliance (PSIRA, EFSI, OHS Act), environmental procedures, data handling and sanitisation, OT cyber‑security standards.
• Financial & Commercial (low weight) – pricing for major upgrades (fixed annually, reviewed yearly), cost breakdown for installation/commissioning/OH&S, lead times, software licence provision, time‑and‑material rates for ad‑hoc support.

Bids will be scored per section; minimum thresholds are not stated, but failure to meet mandatory technical or compliance items will result in exclusion.

Scope: Provide physical‑security systems and services for Eskom’s Simmerpan, Tower Testing Station and Duvha SOC sites for a 60‑month period.

Key technical requirements:

• Design & Engineering – basic and detailed design documents covering architecture, configuration, equipment/software selection; System Implementation Plan (SIP); System Ready for Use (SRFU) documentation; As‑Built records; all designs signed off by an ECSA‑registered engineer; compliance with Eskom OT cyber‑security and OHS standards.
• Equipment Profile – first date of manufacture, MTBF figures, product life‑cycle roadmap; must meet SABS/ISO standards; off‑the‑shelf, field‑proven for ≥1 year; Certificate of Conformance with serial‑number traceability; support guaranteed for minimum 10 years.
• Installation & Commissioning – as‑needed services; Acceptance Test Plans (ATPs) signed by Eskom for hardware, firmware, software; installation manuals; compliance with ISO 9001.
• Support Services – 24 hr standby, ≥20 hrs/month on‑site 2nd/3rd‑level support; service response times (P1 4 hrs/8 hrs, P2 8 hrs/24 hrs, P3 next business day/72 hrs, P4 1 wk/4 wks); monthly issue‑resolution reports; incident response and recovery plans for P1 incidents; spares management (critical spares list, distribution centres, same‑day replacement for critical items, 4‑6 wk for non‑critical); software maintenance (patches, upgrades, bug fixes) with impact assessments; warranty with unlimited swap‑out.
• Testing & Evaluation – Factory Acceptance Tests with certificates; demonstration of normal and worst‑case conditions; Eskom may inspect factory tests and reject non‑compliant equipment.
• Training – formal in‑person training (installation, commissioning, maintenance, fault rectification) plus optional e‑training; informal on‑site training; handbooks and manuals (minimum 3 hard copies + soft copy on malware‑free memory stick); course certificates within 45 days.
• Project Management – detailed schedule from order to delivery, resource allocation, risk assessment and mitigation, shipping/storage plan, warranty details.
• Standards – ISO 9001, ISO 14001, ISO 45001:2018, Eskom SHE requirements, Procurement and Supply Chain Management Procedure, Contractor Health and Safety Requirements, OHS Act.

Financial and pricing obligations:

• Submit a detailed cost breakdown covering installation, commissioning and OH&S activities.
• Provide delivery lead times for all equipment, modules, software and licences.
• Annual pricing for support services (may be invoiced monthly).
• Fixed annual price for major upgrades (reviewed each year).
• Ad‑hoc support not covered by SLAs charged on a time‑and‑material basis.
• State warranty period (months) for each product; warranty must include unlimited swap‑out during the period.
• Include costs for any special‑to‑type test equipment/tools, if required.
• Provide free provision of three hard‑copy manuals and soft copies on memory sticks.
• All software licences must be supplied for the full contract duration.
• Minor version upgrades are included in maintenance at no extra charge.

Mandatory compliance items:

• Accreditation – OEM accreditation letter (if not OEM); ECSA‑registered engineer sign‑off on designs.
• Legislative – PSIRA registration, EFSI certificates (if applicable), compliance with the OHS Act and Regulations.
• Environmental – Signed Environmental Policy, ISO 14001 certification (if applicable), safe disposal/recycling certificates, Waste Management and Environmental Incident Management procedures, documented Environmental Aspects and Impacts.
• Data & Security – Data handling procedure (secure transit, storage, disposal), data sanitisation procedure, penetration testing of physical and cyber designs, adherence to Eskom OT Cyber‑Security standards.
• Standards – Equipment must meet international standards (SABS, ISO); all documentation in metric units.
• Additional Obligations – All information provided during the enquiry binds the supplier for current and future projects; monthly formal meetings to record and resolve issues; return all Eskom data/documentation at contract end and sanitise supplier repositories.

NTCSA physical address: Megawatt Park, Maxwell Drive, Sunninghill, Sandton, Johannesburg, 2000. Postal address: P O Box 1091, Johannesburg, 2000. Phone: +27 11 800 .... Fax: +27 11 800 .... Contact person: To be advised (TBA).

Scope: Provision of security systems and services for Simmerpan, Tower Testing Station, and Duvha SOC sites. Duration: 60 months (5 years).

Closing date: 10 June 2026 at 10:00 (as per tender record).

Note: The document mentions 17 October 2021, but the tender record supersedes this. Verify with Eskom if unsure.

Department: Supply Chain Management (Quality Management).

Note: No direct contact details (name, email, phone, or address) are provided in the document. Refer to the tender listing for submission addresses or SCM contacts.

Submit the following returnable documents as per the tender category (1-4) specified in Form A:

• Completed and signed Form A (Tender and Contract Quality Requirements for Supplier Quality Management: Specification 240-105658000/QM 58 and ISO 9001).
• Additional returnables as listed in the List of Tender Returnables document (240-12248652).
• Ensure all documents are submitted with the tender response.

Note: Specific requirements per tender are selected using the List of Tender Returnables document.

Evaluation is based on compliance with Eskom’s Supplier Quality Management Specification (240-105658000) and ISO 9001 standards. Key criteria include:

• Quality Management System (QMS) conformance to ISO 9001 or equivalent.
• Submission of a valid ISO 9001 certificate (if applicable per tender category).
• Quality plans (Contract Quality Plan/CQP, Quality Control Plan/QCP, Inspection and Test Plan/ITP) aligned with ISO 10005.
• Capability and capacity assessment for critical plant/equipment suppliers.
• Compliance with Eskom’s quality requirements, including documentation, audits, and nonconformity management.
• Preference may be given to suppliers demonstrating continuous improvement in QMS and service delivery.

Refer to the List of Tender Returnables (240-12248652) for category-specific requirements.

Scope: Provision of security systems and services for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) for 60 months.

Technical and Quality Requirements:

• Develop, implement, maintain, and improve a Quality Management System (QMS) based on ISO 9001.
• Submit a Contract Quality Plan (CQP) and/or Quality Control Plan (QCP)/Inspection and Test Plan (ITP) for Eskom approval.
• Ensure all processes, materials, and deliverables meet Eskom’s quality standards and specifications.
• Special processes (e.g., welding, non-destructive testing) require pre-qualification and Eskom approval.
• Preservation of materials/equipment during storage, transit, and commissioning as per Eskom’s preservation programme.
• Sub-suppliers must comply with the same QMS and quality requirements.
• Eskom reserves the right to audit, inspect, and oversee all quality-related activities at any stage.

Mandatory Compliance:

• Valid ISO 9001 certification (unless excluded per tender category).
• Quality Management System (QMS) documentation (manuals, procedures, audit reports, etc.).
• Compliance with Eskom’s Procurement and Supply Chain Management Policy (32-1033) and Procedure (32-1034).
• Adherence to PPPFA (Preferential Procurement Policy Framework Act, 2000).
• B-BBEE: Minimum Level 1 (as referenced in the document).
• CIDB registration (if applicable, per CIDB 1004 guidelines).
• Sub-suppliers must meet the same compliance standards.
• Control of Externally Provided Processes, Products, and Services (documented evidence required).

Note: Specific compliance documents are selected per tender category using Form A and the List of Tender Returnables (240-12248652).

Contact person named in the document: Dr Titus Mathe – General Manager, Group Technology. No email address, telephone number or submission address is provided in the extracted text.

Document states that the solution will be evaluated on:

• Inclusion of emergency lockdown functionality.
• Reporting capability that meets the requirements set out in Section 13 (attendance, visitor, alarm and custom reports).
• Conformance to ISO 9001 Quality Management Systems.
• Compliance with all referenced Eskom and SANS standards (e.g., SANS 2220 series, SANS 61000‑1‑2, Cyber Security Standard 240‑55410927, DMZ design 240‑79669677).
• Technical compliance with the functional specifications listed in the technical section (integration, access models, hardware, network, cyber security, etc.).

Scope: Supply and install an Integrated Access Control System (IACS) for Eskom sites (Simmerpan, Tower Testing Station, Duvha SOC) covering a 60‑month period.

Key functional requirements:

• Secure, scalable, future‑proof system that integrates with the existing IACS backbone.
• Control of people and vehicle movement; support for multiple credential types (cards, biometrics, PIN).
• Transfer of time‑and‑attendance data to SAP.
• Unique, changeable user authorisations; audit trail retained ≥90 days.
• Automatic disabling of visitors/contractors on termination date and reversible re‑enable.
• Anti‑pass‑back, high‑risk area restrictions, overrides, interlocks and remote administration.
• Emergency lockdown and fitness‑for‑duty (FFD) integration.
• Open‑protocol software platform for integration with CCTV, lifts, canteen, transport, BMS, etc.
• Support for ABAC, DAC, HBAC, IBAC, MAC, OrBAC and RBAC access models.

Architecture: Distributed tiered model – primary server (with redundancy), regional servers, site servers (isolated operation possible). Nuclear sites limited to site‑level control.

Network: Use Eskom’s existing infrastructure; 99.99 % availability; support TCP/IP, HTML, LonWorks, BACnet, OPC, MODBUS, ODBC, Wiegand, UDP, DDE, GIOP, TSL/SSL, ICMP, SOAP; minimum 512 kbps per regional centre.

Cybersecurity: Must meet Eskom OT cyber‑security standard 240‑55410927, DMZ design 240‑79669677, and nuclear‑site procedures (data diodes, deep‑packet inspection).

Hardware: Primary and redundant servers (modular, 99.99 % uptime, GPS‑synced clock, 36‑month backup), regional and test servers, site servers, registration stations, client stations, card/biometric readers, reader controllers, goosenecks, access cards (SANS 2220‑2‑6 compliant), barriers (doors, gates, vehicle stoppers) with tamper protection.

Reporting & GUI: Role‑based interface, floor‑plan/3‑D views, configurable colours, alarm prioritisation, standard and custom reports (attendance, visitor history, access denied, alarms) with export options.

Must demonstrate compliance with:

• ISO 9001 Quality Management Systems.
• SANS 2220‑2‑1 to 2220‑2‑6 (access control system components).
• SANS 61000‑1‑2 (electromagnetic compatibility).
• Eskom Cyber Security Standard for Operational Technology (240‑55410927).
• Eskom DMZ design standard (240‑79669677).
• Eskom Telecommunications User Requirements Specification (32‑1203).
• Eskom IP Voice and Data Network Design Guideline (240‑94136376).
• Fibre Optic Design Standard (240‑46264031).
• IEC 62645 (nuclear plant security programme).
• Additional Eskom standards listed in the specification (earthing, lightning protection, battery standards, etc.).