Provision of outsourced wage bureau system and services for ESKOM group capital projects

Contract duration: 5 years. SDL&I Implementation Schedule due: 28 days after contract award. Quarterly SDL&I reports: Ongoing, with Eskom review within 30 days of submission.

Buyer: Mthunzi Mgaju, Eskom Kusile Power Station – Group Capital Division. SDL&I Contact: Davis Mposi, Senior Advisor: SDL&I, Group Capital Division (GCD).

Submit the following returnable documents:

• Valid B-BBEE certificate (SANAS-accredited, sworn affidavit, or CIPC affidavit).
• Proof of ownership (CIPC documentation) and shareholding breakdown.
• Certified ID copies of shareholders.
• Proof of Disability (if applicable).
• SBD 6.2 Declaration Form.
• Annexure C (Local Content Declaration – Summary Schedule).
• Annexure D (Imported Content Declaration – Supporting Schedule to Annexure C).
• Annexure E (Local Content Declaration – Supporting Schedule to Annexure C).
• SDL&I Implementation Schedule (to be submitted within 28 days of contract award).

Additional requirements:

• SDL&I Performance Guarantee (2.5% of contract value) must be submitted. Release is contingent on fulfilling SDL&I obligations.
• Quarterly SDL&I compliance reports must be submitted to Eskom. Corrective measures are mandatory if obligations are unmet; retention clauses may apply.

SDL&I Implementation Schedule: Must be completed by suppliers and returned to the SDL&I representative within 28 days of contract award. Used as a reference for monitoring, measuring, and reporting on SDL&I commitments.

B-bbee:

• 90/10 preference point system applies. Points awarded based on B-BBEE status level (Level 1: 10 points, Level 2: 9 points, ..., Non-compliant: 0 points).
• Non-submission of B-BBEE documentation limits scoring to 90/80 for price and 0/10 or 0/20 for specific goals.
• Subcontracting >25% of contract value to entities with lower B-BBEE status disqualifies specific goal points.

Local Content:

• Compliance with DTI designated sector thresholds or approved exemption is required for eligibility.
• Forms required: SBD 6.2, Annexure C, D, and E.

Skills Development:

• Commitment to CIDB compulsory training (11 learners: 5 for Payroll Administration, 6 for IT Technician).
• Proposals for alternative relevant skills development are acceptable if they benefit previously disadvantaged communities.

Geographic Focus:

• Priority for local hiring (Nkangala District and Bronkhorstspruit Local Municipality) and subcontracting (if applicable).

Scope: Provision of Wage Bureau functionality (outsourced system functionality with system support and execution of the function) for Eskom Group Capital Projects. Contract duration: 5 years.

Skills Development Requirements:

• Payroll Administration: 5 learners (HR Diploma, on-the-job training, testimonial letter indicating experience gained).
• Information Technology Technician: 6 learners (IT Diploma, on-the-job training, testimonial letter indicating experience gained). Proposals for alternative relevant skills development are acceptable if they benefit previously disadvantaged communities.

Recruitment:

• All General Workers and Semi-Skilled Workers must be recruited from Nkangala District and Bronkhorstspruit Local Municipality.
• At least 30% of Skilled Workers must be recruited from the same areas.

SDL&I Performance Guarantee: 2.5% of contract value. Release is tied to fulfilling SDL&I obligations. Tranche releases may be negotiated proportionate to SDL&I progress.

B-bbee:

• Valid B-BBEE certificate (SANAS-accredited, sworn affidavit, or CIPC affidavit) required.
• Must maintain or improve B-BBEE status level for contract duration.
• Subcontracting >25% to lower B-BBEE entities disqualifies specific goal points.

Local Content:

• Designated sectors apply. Minimum local production/content thresholds must be met or DTI exemption obtained.
• Forms required: SBD 6.2, Annexure C, D, and E.

CIDB Skills Development Goals (CSDG):

• Compulsory training required. Skills development proposals must benefit previously disadvantaged communities.

Job Creation:

• Must indicate number of jobs to be created/retained.
• All General Workers and Semi-Skilled Workers, and at least 30% of Skilled Workers, must be recruited from Nkangala District and Bronkhorstspruit Local Municipality.

Job Opportunities and Upskilling:

• Must indicate number of jobs to be created/retained.
• All General Workers and Semi-Skilled Workers, and at least 30% of Skilled Workers, must be recruited from Nkangala District and Bronkhorstspruit Local Municipality.

SDL&I Performance Guarantee: 2.5% of contract value, released upon fulfilling SDL&I obligations. Tranche releases may be negotiated proportionate to SDL&I progress. Contract duration: 5 years.

Reporting and Monitoring:

• Quarterly SDL&I compliance reports must be submitted to Eskom.
• Eskom will review reports within 30 days and notify suppliers in writing of non-compliance.
• Suppliers must implement corrective measures before the next reporting period; failure may invoke retention clauses.
• SDL&I Implementation Schedule must be completed and returned to the SDL&I representative within 28 days of contract award.

The tender requires the provision of Wage Bureau functionality, including:

• Outsourced system functionality.
• System support.
• Execution of the wage bureau function for Eskom Group Capital Projects.

Bidders must comply with:

• Eskom Supplier Quality Requirements (Specification 240-105658000).
• ISO 9001 Standard.

Mandatory requirements:

• Compliance with ISO 9001 and Eskom Specification 240-105658000.
• Must fall under Category 2 (clause 3.5.3) for pre-contract quality requirements.
• Demonstrate capability for Wage Bureau system support and execution.
• Accept Eskom’s rights to audits, access, and information requests.

Preferred criteria:

• Experience in payroll/wage management systems for large organizations.
• Proven track record in compliance with ISO 9001 and similar quality standards.
• Capacity for scalable system support for Eskom’s Capital Projects.

Bidders must:

• Complete and sign the form to acknowledge and accept Eskom Supplier Quality Requirements as per Specification 240-105658000 and ISO 9001 Standard.
• Provide outsourced system functionality, including system support and execution of wage bureau services for Eskom Group Capital Projects.

Scope: Provision of outsourced Wage Bureau functionality (software + system support + execution) for Eskom Group Capital Projects. Mandatory annexures at submission: Authorisation Form (A), Acknowledgement Form (B), Tenderer’s Particulars (C), Integrity Declaration Form (D), SBD 1 (H), SBD 6.1 (I), SBD 4 (J). Optional: CPA for Local/Imported Goods (E, F), SBD 6.2 (G1-G4).

Closing date: 06 July 2026 at 10:00. Tender validity: 12 weeks from closing (may extend to 24 weeks). Clarification deadline: 5 working days before submission deadline. Tender opening: Same date/time as deadline (prices not read out).

Eskom Representative: Mthunzi Mgaju. Email: [email protected]. Phone: +27 11 800 4523. Submission: Electronic. Fraud reporting: 0800 11 2722 or [email protected]. Dial-in for queries: +27 11 800 4523 (Johannesburg).

Submit tender electronically by 06 July 2026 at 10:00. Late submissions are disqualified. Required returnables (disqualifiable if missing/incomplete): Original tender + 1 copy (both paper), Annexure A (Authorisation Form), Annexure B (Acknowledgement Form), Annexure C (Tenderer’s Particulars), Annexure D (Integrity Declaration Form), Annexure H (SBD 1), Annexure I (SBD 6.1 Preference Points Claim), Annexure J (SBD 4 – Bidders Disclosure). For JVs: Valid JV agreement + proof of single designated bank account. Clarifications: Submit written queries to [email protected] at least 5 working days before deadline. Alternative tenders permitted (completion date, payment method, technical methods, NEC options).

Disqualification risks: On sanctions lists, conflict of interest, multiple tenders, no joint/several liability in JV agreements, unauthorised signatories, National Treasury restrictions, Tender Defaulters list, 100% subcontracting. Scoring: Functionality (minimum 70% threshold to qualify), Pricing (90 points: VAT-inclusive, error-corrected, no contingencies, NPV-based, unconditional discounts considered), Specific Goals (10 points: B-BBEE 90/10 system). Ranking: Combined Pricing + Specific Goals score (highest to lowest). Non-submission of Specific Goals proof = 0 points (not disqualified). Conditional discounts implemented post-payment.

Scope: Outsourced Wage Bureau functionality (software + services) for Eskom Group Capital Projects, including system support and execution. Mandatory annexures: Scope of Work (1.1.16), NEC Contract (1.1.17), Pricing Schedule/BOQ (1.1.18). Functionality: Minimum 70% technical threshold (refer to WAGE BUREAU TECHNICAL EVALUATION). Method statements required (task-specific, aligned to scope).

Method statements: Required (5 pts: aligned to scope, task-specific). Skills Development: Submit proposals for unemployed candidates (excludes Eskom employees/learners). Targets: Align with Eskom’s core/scarce skills (Government Gazette 43937). Candidates must represent SA demographics. Tenderers bear full cost; Eskom provides no funding. Access SETA grants/tax rebates for skills development.

QMS compliance mandatory. Option 1 (25%): Valid ISO 9001:2015 certification (scope, approved authority, accreditation, validity). Option 2 (25%): Documented QMS (manual, policy, objectives, document control, nonconformity management, corrective action, internal audits). Evidence of operation (25%): Roles/responsibilities, external process control, audit reports, management review records. Contract Quality Plan (20%): Draft per ISO 10005. Quality Control Plan (20%): QCP/checklist per scope. Additional (10%): Form A completion. Must comply with Medupi Power Station Project Contractor Quality Specification and Supplier Quality Management Specification.

Pricing Schedule/BOQ: Required if not in contract. Evaluation: VAT-inclusive, error-corrected, no contingencies, adjusted for deviations. Unconditional discounts considered; conditional discounts implemented post-payment. NPV comparison used. Alternative tenders allowed (completion date, payment method, technical methods, NEC options). Cataloguing costs (if applicable) must be quoted separately.

Pricing: VAT-inclusive, exclude contingencies, correct arithmetical errors. Evaluation: NPV comparison, adjusted for deviations/alternatives. Unconditional discounts considered; conditional discounts applied post-payment. Performance bond: Required from Eskom-approved banks (Absa, DBSA, FirstRand, IDC, Investec, Land Bank, Nedbank, Standard Bank). Payment terms: ≤R50M (VAT incl.) = 30 days; >R50M = 60 days (undisputed invoices). Cataloguing: Quote separately if applicable. Financial statements: Audited/reviewed (≤18 months old), director’s report, balance sheet, income statement, equity changes, cash flows, notes. Local companies: ITA 34C (if not audited) + Public Interest Score (PIS).

Eligibility: No sanctions, no conflicts of interest, no multiple tenders, JV/consortium joint liability, no 100% subcontracting, not on Tender Defaulters list. Mandatory: CSD registration, Integrity Pact Declaration, completed NEC Pricing Schedule, all mandatory returnables by deadlines. B-BBEE: Valid certificate or sworn affidavit (EME: ≤R10M; QSE: ≤R50M; >R50M: certificate). B-BBEE Improvement Plan: Submit within 30 days of contract signing. SDL&I: Skills development proposals required (align with Eskom’s core/scarce skills); 1.5% of contract value retained as security. Local procurement: 10% spend on 51% black-owned entities. CIDB: Not applicable. Post-award: CPG/CSDG documentation if applicable.

OHS compliance: Legal + Eskom standards. Returnables: Signed Annexure B (5 pts), Health & Safety Plan (30 pts: scope-specific, internally approved), Baseline OHS Risk Assessment (20 pts: methodology + risk matrix), COIDA Letter of Good Standing (5 pts: or equivalent for international bidders; R500k insurance for single-employee firms), OHS Policy signed by CEO (5 pts: OHS Act Section 7 + ISO 45001:2018), OHS Competency (20 pts: organogram, CVs, SACPCMP registration, National Diploma), OHS Cost Allocation (5 pts: breakdown for PPE, training, etc.), Method Statements (5 pts: task-specific). Post-contract: SHE file approval, 37(2) agreement, Eskom induction, medical fitness proof. Evaluation: Accident data, non-conformances, legal compliance, incident investigations.

Compliance: ISO 14001:2015 + Eskom Environmental Management System. Returnables: Aspect & Impact Register (20 pts), Declaration of Compliance (10 pts), Environmental Management Plan (20 pts: addresses risks per register), Environmental Officer CV (20 pts: Degree/National Diploma + 3 years experience), Non-conformance Management Plan (10 pts), Incident Management Plan (10 pts), Auditing Procedure (10 pts). Post-award: Comprehensive Environmental File required.

Contract: NEC Engineering and Construction Contract. Performance bond: Required from Eskom-approved financial institutions (Absa, DBSA, FirstRand, IDC, Investec, Land Bank, Nedbank, Standard Bank). Tender validity: 12 weeks (extendable to 24). Payment terms: ≤R50M (VAT incl.) = 30 days; >R50M = 60 days (undisputed invoices). Cataloguing: Quote separately if applicable. Post-award: CPG/CSDG documentation required if applicable. Subcontracting with subsidiaries must be declared.

Scoring: Functionality (minimum 70% threshold to qualify), Pricing (90 points: VAT-inclusive, error-corrected, no contingencies, NPV-based, unconditional discounts considered), Specific Goals (10 points: B-BBEE 90/10 system). Alternative tenders allowed (completion date, payment method, technical methods, NEC options). Conditional discounts implemented post-payment.

The Wage Bureau is a centralised assurance function for Eskom’s Group Capital Division, designed to validate contractor wage information, strengthen financial governance, and ensure compliance across construction and refurbishment projects. It operates as a scalable, OPEX-funded service with multi-project capability, providing audit-ready data for project governance. The service integrates biometric attendance capture, wage/payroll verification, and an Eskom-owned contractor-engagement platform, expressed in technology-neutral terms for open-market procurement.

Next Review Date: 08 April 2029

Client Representative: Sunette van der Westhuizen (General Manager, Project Management Centre of Excellence, Acting).

Additional References:

• Department of Employment and Labour – Acts Repository: https://www.labour.gov.za/DocumentCenter/Acts
• Southern African Legal Information Institute (SAFLII) – Consolidated Acts: https://www.saflii.org/za/legis/consol_act/

Submission of data in either native system format or Wage Bureau-approved user-populated formats.

Evaluation will be based on the following criteria:

• General:

• Legal registration and compliance with South African laws (e.g., Companies Act, tax clearance).
• Proven experience in delivering wage verification/payroll assurance services for large-scale construction or capital projects.
• Demonstrated capability in integrating biometric time and attendance (T&A), payroll systems, and data warehouses.
• Financial stability and capacity to handle Eskom’s multi-project scale.

• Technical:

• Expertise in biometric systems, payroll verification engines, and secure data platforms.
• Experience with statutory compliance (BCEA, LRA, POPIA, UIF, etc.) and bargaining council rules (e.g., PA/SSA).
• Ability to support 20–30 concurrent contractor system integrations.
• Disaster recovery and business continuity planning (aligned with Eskom’s Business Continuity Plan).

• Compliance:

• Adherence to Eskom’s governance frameworks, including project management, risk mitigation, and audit standards.
• POPIA compliance for personal/biometric data handling.
• Commitment to transformation metrics (e.g., employment equity, skills development).

• Acceptance Criteria:

• No work stoppages attributable to wage verification processes.
• Accurate alignment of pay-related and claim-related amounts with contractor systems.
• Consistent use of Wage Bureau information as the single source of truth.
• Conformance to an acceptable Systems Development Life Cycle (SDLC) for system changes.

Scope Overview:

• The Wage Bureau is an enterprise-level assurance function for Eskom’s Group Capital Division, providing independent validation of contractor wage information, financial governance, and audit-ready compliance across multiple construction and refurbishment projects.
• Operates as a centralised, OPEX-funded service with scalable multi-project capability.

Objectives:

• Improve accuracy and predictability of wage information (hours worked, overtime, allowances, job grades, wage rates) by validating against biometric data and contractual rules.
• Ensure statutory, legal, and contractual compliance (BCEA, PA/SSA, UIF, SARS, provident fund contributions).
• Provide independent verification of contractor invoices for Quantity Surveyors and Contracts Managers.
• Strengthen financial oversight by detecting early indicators of contractor liquidity challenges.
• Enhance project governance, labour intelligence, and reporting (real-time visibility of contractor headcounts, demographics, skills, and labour deployment).
• Enable cross-project standardisation and scalability under a single operating model.

System Architecture and Software Components:

• Biometric Time and Attendance Capture Platform: Independent, tamper-resistant attendance data with on-site devices and secure synchronisation to central systems.
• Payroll Verification and Compliance Engine: Performs wage-rate validation, comparative payslip generation, rule-based calculations, and statutory compliance checks. Integrates with attendance data and contractor-submitted payroll files.
• Eskom-Owned Contractor Engagement and Data Submission Platform: Secure submission of payroll/HR information, dashboards, exception management, contractor workflow tracking, document repositories, and reporting. Part of Eskom’s intellectual property.

Data Warehouse Contents:

• Workforce profiles and demographics.
• Attendance and productivity metrics.
• Verified payroll elements.
• Compliance verification results.
• Historical records for audit and forensic purposes.

Infrastructure Requirements:

• Local and central server environments.
• Redundant and disaster-recovery facilities.
• Biometric devices and associated network equipment.
• Secure connectivity to 20–30 contractor payroll and HR systems.
• LAN/WAN infrastructure for multi-site deployment.

Scope Exclusions:

• Peaking stations (not applicable to project portfolio).
• Contractor payroll processing (contractors remain responsible for calculating, processing, and paying wages; Wage Bureau provides verification only).
• Human Resource Management of contractor personnel (recruitment, onboarding, disciplinary matters, leave administration).
• SAP system development (except for approved interface points between SAP and Wage Bureau).
• Labour broking, recruitment, and subcontractor procurement.

Monthly Operational Process:

• Core Inputs and Data Integration: Contractor payroll/HR files submitted via designated platform; biometric time and attendance data captured on-site; data consolidated into a centralised warehouse.
• Validation and Verification: Reconciliation of attendance vs. payroll data; verification of overtime, allowances, job grades, and industry-rule compliance; checks against statutory documents.
• Reporting and Exception Management: Generation of dashboards, exception reports, and validated claims reports; engagement with contractors to resolve discrepancies; archiving of validation outcomes and records.
• Executive and Project Reporting: Provision of workforce statistics, transformation metrics, site attendance summaries, and payroll-verification outcomes; support for project controls, commercial reviews, and claims adjudication.

Additional Methodology Notes:

• Implementation of standardised, optimised processes, including wage-rate structure calculations.
• Import of employee information, leave records, and wage-related data from contractors/subcontractors into T&A and payroll-verification environments.
• Production of dashboards reflecting wage-accuracy results for contractor/service-provider management.
• Ability to generate audit-type reports to identify irregularities (e.g., ghost employees).
• Retention of contractor employee data, monthly wage information, and query records in the data warehouse.
• Optional use of T&A and payroll applications by contractors (mandatory for future new-build programmes; optional for existing sites like Medupi and Kusile).
• Use of electronic T&A systems to verify manual attendance records.
• Standardisation of a single payslip format via contractor-operated applications.
• Submission of data in native system format or Wage Bureau-approved user-populated formats.

Implementation of skills-training records and qualifications data in alignment with Eskom’s shareholder requirements, where applicable.

Payment and Cost Recovery:

• Quantity Surveyors must use validated Wage Bureau claims reports to verify man-hours, allowances, overtime, job grades, and other wage-based claim components.
• Only verified, compliant wage elements are considered for contractual cost recovery.
• Wage Bureau outputs support monthly payment certificates and commercial adjudications.

Financial Oversight:

• Early detection of contractor liquidity challenges through payroll behaviour, statutory submission patterns, and wage irregularities.
• Support for contract management decisions with accurate workforce and payroll data.

Statutory and Regulatory Compliance:

• Basic Conditions of Employment Act (BCEA).
• Compensation for Occupational Injuries and Diseases Act.
• Constitution of the Republic of South Africa, 1996 (Section 23 – Labour Relations).
• Employment Equity Act.
• Employment Services Act (including amendments aligned with the National Labour Migration Policy).
• Immigration Act (work authorisation, visas, documentation for foreign nationals).
• Income Tax Act.
• Labour Relations Act.
• National Labour Migration Policy (White Paper, 2025).
• Occupational Health and Safety Act.
• Promotion of Access to Information Act.
• Protection of Personal Information Act (POPIA).
• Skills Development Act.
• Unemployment Insurance Act (UIF compliance).

Contractor Obligations:

• Compliance with industry wage schedules, BCEA, PA/SSA rules, and statutory obligations.
• Submission of complete, accurate, and timely payroll, HR, statutory, and attendance information.
• Maintenance of accurate job-grading, employee identity, rate, and contractual labour records.
• Response to Wage Bureau queries and implementation of corrective actions.

Transformation Metrics:

• Workforce-related indicators such as demographics, local participation, skills categories, and employment equity dimensions, aligned with Eskom and shareholder requirements.

Transformation Metrics: Workforce-related indicators such as demographics, local participation, skills categories, and employment equity dimensions must be generated through consolidated datasets to support Eskom and shareholder requirements.

Occupational Health and Safety Act compliance is required, influencing verification of attendance and workforce deployment. Safe working conditions must be maintained as part of the Wage Bureau’s operational environment.

Project Assumptions:

• Legal and regulatory compliance by contractors, subcontractors, and service providers (BCEA, PA/SSA, labour/tax statutes).
• Compliance with bargaining council and industry rules (wage rates, job classifications, overtime, allowances, statutory deductions).
• Availability and accuracy of statutory records (UIF, MIBFA/provident fund, tax documentation, proof of payroll payments).
• Standardisation of processes and adherence to deadlines for payroll submission, attendance reconciliation, and exception reporting.
• Data availability and quality (completeness/correctness of attendance, payroll, HR, and employee records).
• Risk identification and mitigation (cooperation in addressing wage irregularities, liquidity concerns, or non-compliant practices).
• Governance of project operations (validations, process reviews, change requests, and system improvements per Eskom frameworks).

Project Constraints:

• Budgetary constraints (funding availability, ERA approvals, scheduling impacts).
• Data-security and legislative requirements (POPIA compliance, security controls, encryption, access restrictions).
• Resource availability (skilled technical/business personnel, site-based staff for multi-site deployment).

Acceptance Criteria:

• No work stoppages attributable to wage verification processes.
• Accurate alignment of pay-related amounts with contractor systems.
• Accurate alignment of claim-related amounts with verified Wage Bureau values.
• Accurate and complete supplier information (payroll files, HR data, statutory records).
• Consistent use of Wage Bureau information (reports, dashboards, exception insights) as the authoritative source.
• Maintenance of a single source of truth for timesheet information, wage rates, and payroll elements.
• Conformance to an acceptable Systems Development Life Cycle (SDLC) for system changes.

Scope: Outsourced Wage Bureau functionality for Eskom Group Capital Projects, including system support and execution. Duration: 60 months. Key components: License fees. Hardware and hosting (servers, infrastructure support, secure offline backups). Support services (data issue resolution, SLA support, time/attendance, project management, business analysis, interface development). Biometric device maintenance. Travel and subsistence. Network quality improvements.

General: Applicants must be legally registered entities in South Africa. Proven experience in providing Wage Bureau systems and support for large organizations (preferably in utilities or capital projects). Financial stability to sustain a 5-year contract. Technical: Demonstrated expertise in payroll/wage systems, time and attendance solutions, and biometric device management. Capability to provide hardware/hosting or integrate with Eskom’s existing infrastructure. Certifications or compliance with relevant industry standards (e.g., ISO, data protection laws). Compliance: Adherence to Eskom’s procurement policies and B-BBEE requirements. Valid tax clearance and other statutory compliance certificates.

Scope: Provision of outsourced Wage Bureau functionality, including system support and execution, for Eskom Group Capital Projects. Duration: 60 months. Key deliverables: License fees. Hardware and hosting (servers, infrastructure support, secure offline backups). Support services: Data issue resolution. Base and additional SLA support for SSPs/SSA enhancements. Time and attendance data collection. Claim verification. Project management. Business analysts for data collection and analysis (including senior roles). Interface development/programming. Biometric device maintenance. Travel and subsistence. Network quality improvements.

Pricing structure: Detailed breakdown required for all cost components. License fees: Rands, 1 unit/month, 60 months total. Hardware/hosting: Fixed items (e.g., servers, infrastructure support, backups) priced per month for 60 months. Support costs: Hourly rates for data issues, SLA support, time/attendance, project management, business analysis, interface development, and biometric device fixes. Travel and subsistence: Rands, fixed per month for 60 months. Network quality improvements: Rands, fixed per month for 60 months. Contract amount must cover the full 60-month period.

Scope: Provision of outsourced Wage Bureau functionality, including system support and execution for Eskom Group Capital Projects. Includes payroll solution implementation, Time & Attendance (T&A) systems, on-site support, hardware/hosting/disaster recovery, and business/payroll/IR analysis.

Minimum threshold: 70% in technical evaluation to qualify. All proposed resources must meet the specified qualifications and experience. Provide detailed CVs for all proposed resources, including: name, surname, years of experience, highest qualification, and comments justifying the scoring. Evaluation criteria: Qualifications, years of experience, and applicability of experience. Weightings: Technical/IT skills for Symplexity payroll (20%), Project managers for payroll (10%), Technical/IT skills for T&A (15%), Support staff for T&A (10%), Business analysts and skills levels (30%), Network capability (5%), Hardware/hosting/DR (10%).

Scope: Outsourced Wage Bureau functionality, including system support and execution for Eskom Group Capital Projects. Key deliverables: Symplexity payroll solution and portal implementation, Time & Attendance (T&A) solution implementation, on-site support for biometrics, training, and data collection, hardware, hosting, and disaster recovery services, network capability for internet/cloud solutions, business analysis, payroll analysis, and IR support. Required resources: BI specialists (3), Senior business analysts (3), Solution architects (2), SQL back-end developers (2), Solution designers (2), Technical architect (1), DBA/BI specialist (1), Project managers for payroll (3), Interface developers (2), System support (2), T&A Project manager (1), Data collection resources (12), Senior business analysts for verification (4), IR specialists (3), Payroll analysts (9), Support staff for hardware/DBA (3).

• The service provides a Wage Bureau functionality (outsourced system with support and execution) for Eskom Group Capital Projects.
• It offers a standardised, reliable, and independent assurance mechanism to enhance the integrity, accuracy, and compliance of contractor wage information.
• Key objectives: improve wage accuracy, reduce disputes, strengthen financial oversight, support contractual/commercial governance, and enable early detection of contractor performance risks.
• The system integrates biometric attendance, payroll submissions, contractual wage schedules, and statutory compliance data into a single, auditable source.

• Contract period: 60 months starting from the commencement day (first full day after last contract signature).
• Contractor must submit a first plan for acceptance within two weeks of the Contract Date.
• Payment assessment interval: between the 20th and 15th day of each successive month.
• Payment is due within 30 days after receipt of a valid TAX invoice.
• Pro forma invoices must be submitted by the 20th of each month; payment certificates issued around the 25th.

• Service Manager: Ms S van der Westhuizen, Megawatt Park, Stability Department, Tel: 011 800 5993, Fax: 086 666 9048.
• Employer: Eskom Holdings SOC LTD, Registered office at Megawatt Park, Maxwell Drive, Sandton, Johannesburg, Tel: 011 800 5993, Fax: 086 666 9048.
• For adjudicator panel information: Contact Leighton Itholeng, Tel: +27 (0)11 800 4031, Fax: +27 (0)86 668 0419, Email: [email protected].
• Invoice submission email: [email protected].

• Submit the bid using the Form of Offer and Acceptance (C1.1).
• Include completed Contract Data provided by the Contractor (C1.2 Part two), Pricing Data (C2), and Scope of Work (C3).
• Provide a Schedule of Deviations if applicable.
• Ensure all documents are signed by duly authorised representatives.
• After award, you must provide required securities, bonds, guarantees, and proof of insurance within two weeks of receiving the signed agreement; failure constitutes repudiation.
• Submit tax invoices to [email protected], addressed to Eskom Holdings SOC Limited, Megawatt Park, P.O. Box 1091, Johannesburg, 2000, including VAT number 4740101508.

• Legal: Must be a registered South African entity with a valid CIDB registration number. No history of corruption or unethical practices.
• Financial: Ability to provide required bonds/guarantees and demonstrate financial stability for a 60-month contract.
• Technical: Proven experience in deploying and managing wage/payroll verification systems for large projects. Capability to integrate with biometric, payroll, and statutory compliance systems.
• B-BBEE: Minimum Level 4 B-BBEE Contributor status required; if not compliant, must achieve within 12 months of contract commencement.
• Safety & Quality: ISO 9001:2008 certification (or equivalent) for Quality Management Systems. Compliance with OHSA and Eskom SHEQ standards.

• Provide a Wage Bureau functionality software and services across Eskom Group Capital Division.
• Service includes centralised assurance and verification of contractor wage information, validating hours worked, overtime, allowances, job grades, and wage rates against biometric data and contractual/statutory obligations (UIF, SARS, provident fund).
• Deliver independent verification of contractor invoices, early warning detection of contractor liquidity challenges, and enhanced project governance/labour intelligence reporting.
• System must integrate data from biometric attendance systems, contractor payroll submissions, contractual wage schedules, and statutory compliance documents.
• Deliverables: validated claims reports, workforce profiles, attendance/productivity metrics, compliance verification results, and historical audit records.
• Submit a detailed delivery/implementation schedule within 2 weeks of project signature.
• Key personnel required: Accounting Manager, Project Manager for Time and Attendance, Commercial/Financial Manager, Project Manager for Payroll & Portal, Operations Manager for Time and Attendance.

• Pricing follows NEC3 TSC3 Option A (Priced contract with price list). Submit a Price List (C2.2) with lump sum items or quantities multiplied by rates.
• Prices must include correction of defects not caused by Employer risk. No adjustment to lump sum prices unless due to a compensation event.
• Submit a pro forma invoice by the 20th of each month. Payment certificates issued around the 25th; tax invoices due within one week of receipt.
• Payment made within 30 days of valid TAX invoice receipt.
• VAT at 15% applies; include Eskom VAT number 4740101508 on all invoices.
• Currency: South African Rand.
• Interest on late payments: 0% above Standard Bank prime rate for ZAR amounts; LIBOR for other currencies.
• Contract value: 15% fixed, 85% subject to CPA escalation (effective from the 13th month).

• Comply with NEC3 Term Service Contract (TSC3) conditions, including Option A, Option W1 (dispute resolution), and secondary Options X1, X2, X18, X19.
• CIDB registration required.
• B-BBEE Level 4 Contributor status required; if not compliant, achieve within 12 months of contract commencement.
• Notify Employer within 7 days of any B-BBEE status change and submit updated verification within 30 days; failure may lead to termination.
• POPIA compliance mandatory for all personal information processing.
• Ensure compliance with OHSA, Eskom SHEQ regulations, and environmental laws for all personnel.
• Provide a Quality Management System (QMS) certified or compliant with ISO 9001:2008 and a Quality Control Plan (QCP) compliant with ISO 10005.
• Escrow Agreement for software source code required within 30 days of contract signature.
• Maintain minimum insurance covers: R1M per incident for Employer property damage, R25M per incident (unlimited aggregate) for third-party liability, and R500,000 for employee injury/death.
• Adhere to Eskom’s Ethics, Confidentiality, and Non-Variation clauses.

The tender is for the provision of Wage Bureau functionality for Eskom Group Capital Projects. This includes: outsourced system functionality, system support, and execution of the function. Tenderers must review all Invitation to Tender documents, including annexures and additional requirements in the Tender Data.

Closing date and time: 06 July 2026 at 10:00 SAST. Compulsory site visits or clarification meetings (if applicable) are detailed in the Tender Data. Tenderers must regularly check the Eskom Tender Bulletin and NT e-Tender Portal for addenda or changes to the closing date and time. All times refer to South African Standard Time (SAST, GMT+2).

All communications must be directed to the Eskom Representative identified in the Tender Data, in writing (hand-written, typed, printed, or electronic). No other Eskom officials may be contacted. Eskom’s responses to clarifications are published on the Eskom Tender Bulletin and NT e-Tender Portal. Tenderers must check these platforms regularly for updates.

Submit a complete original tender in paper form plus one (1) complete hard copy by the closing date and time to the address specified in the Tender Data. For e-tendering, upload and finalize via the Eskom Tender Bulletin site only. Late submissions are not accepted. Ensure all documents are legible, accessible, and not corrupt. Mark packages as "ORIGINAL", "COPY", or "ELECTRONIC COPY" and include on the outside: Eskom address, tender number, tenderer’s name, physical address, email, and contact number. Seal all packages in an outer envelope marked "Confidential". Sign the original tender. Eskom will not accept tenders submitted by email unless stated in the Tender Data. Tenderers are responsible for ensuring submission is finalized before the deadline. No alterations or additions to tender documents are permitted except to correct errors, which must be initialed by all signatories. Correction fluid or tape is not allowed. If a site visit or clarification meeting is compulsory, attendance is mandatory; failure to attend results in disqualification. For e-tendering, documents must be uploaded to the correct folders (Technical, Commercial, Financial) as indicated on the e-tendering page.

Evaluation follows the PPPFA 90/10 or 80/20 preference point system. Pricing is assessed per Tender Data criteria, including CPA, FOREX, commodity exposure, unconditional discounts, technical adjustments, PV, and forecasted invoicing rates. Functionality (if applicable) requires meeting the minimum threshold stated in the Tender Data to proceed. Financial risk is evaluated; tenderers posing high risk may be excluded. B-BBEE level is scored per CSD report or certificate/affidavit. Missing or invalid B-BBEE proof results in zero PPPFA points but not disqualification unless it is a pre-qualification criterion. Specific Goals are scored based on supporting documentation; failure to meet them results in zero points. Arithmetical errors are corrected with tenderer concurrence. Reverse e-auction may be used, requiring price-free initial submissions. Objective Criteria must be stipulated in the Invitation to Tender. Tenders are ranked by combining Price and Specific Goals scores.

The scope is the provision of Wage Bureau functionality for Eskom Group Capital Projects, including: outsourced system functionality, system support, and execution of the function. Tenderers must comply with all specifications and requirements detailed in the Invitation to Tender documents, including any annexures or additional requirements stated in the Tender Data. Standardised specifications and other incorporated documents must be obtained and reviewed if required for submitting a tender.

All submitted documents must be complete, accurate, and accessible for evaluation. The Acknowledgement Form must be completed and submitted with the tender, clearly stating whether the bid is for the whole or part of the scope. All mandatory tender returnables must be submitted by the closing date and time; missing documents result in disqualification. Documents must be valid, current, and original where stipulated, for the entire tender validity period.

Prices must include all duties, taxes (including VAT), and levies applicable 14 days prior to the closing date. Rates and prices must be fixed for the contract duration unless otherwise stated. Submit prices in South African Rand, using the exchange rate and base date in the Tender Data. Alternative tenders are only permitted if a main tender is submitted and allowed by the Invitation to Tender. Corrections to pricing may be requested during evaluation; arithmetical errors are corrected per Eskom’s rules. The pricing schedule or bill of quantities must be fully completed; omissions or errors may lead to corrections or disqualification.

Include all duties, taxes (including VAT), and other levies in the rates, prices, and tendered total, based on rates applicable 14 days prior to the closing date. Rates and prices must be fixed for the contract duration unless otherwise provided in the Invitation to Tender. Submit prices in South African Rand, unless instructed otherwise, using the exchange rate and base date stipulated in the Tender Data. Alternative tenders are only permitted if a main tender is submitted and if allowed by the Invitation to Tender. Provide clarification or corrections to prices during evaluation if requested by Eskom. Arithmetical errors may be corrected by Eskom with the tenderer’s concurrence. The pricing schedule or bill of quantities must be fully completed; omissions or errors may lead to corrections or disqualification. All SHEQ costs and personnel must be reflected in the tender pricing. Performance security may be required; tenderers must indicate at least two financial institutions they would approach for such security.

Comply with all relevant legislation, including: National Treasury Instruction Notes, CIDB Regulations (if applicable), PPPFA Regulations, Amended B-BBEE Codes, COIDA, and OHS Act. Proof of SHEQ systems, policies, and capabilities must be submitted by the closing date and time. CIDB registration (if applicable) must be valid at submission or achievable within 21 working days; proof of application is acceptable only if the actual registration is submitted by contract award. B-BBEE certificate/affidavit or CSD report must be provided if B-BBEE is a pre-qualification criterion; failure to submit valid proof results in disqualification. For PPPFA point allocation, missing or invalid B-BBEE proof results in zero points. Sub-contractors’ B-BBEE status must also comply with PPPFA requirements if applicable. Submit the SDL&I Undertaking by contract award. Misrepresentation or falsification of documents (e.g., B-BBEE certificates) may lead to disqualification, suspension from state business for up to 10 years, or legal action. Contract Skills Development Goals (CSDG) and Contract Participation Goals (CPG) apply if the contract meets duration, value, or CIDB grading thresholds. No 100% sub-contracting of the scope of work is permitted; such tenders will be disqualified.

Tenderers must comply with the OHS Act and Eskom’s SHEQ requirements. Proof of SHEQ systems, policies, and capabilities must be submitted by the closing date and time for tender submission and/or contract award. All SHEQ costs and personnel must be included in the tender pricing. Non-compliance with SHEQ requirements may result in disqualification.

Eskom reserves the right to negotiate with selected tenderers per its procurement policies. Tenders must remain valid for acceptance within the specified validity period; extensions may be requested without allowing tender modifications. Confidentiality must be maintained for all procurement-related matters. Tender documents may incorporate standardised specifications by reference. Compulsory site visits or clarification meetings must be attended; failure results in disqualification. Eskom disclaims liability for losses, damages, or participation in the tender process. Contracts are prepared post-award, incorporating addenda, returnables, and negotiated changes. Eskom may cancel the tender at any time before contract conclusion and will provide written reasons upon request.

Evaluation follows the PPPFA 90/10 or 80/20 preference point system. Pricing is assessed per Tender Data criteria, including CPA, FOREX, commodity exposure, discounts, technical adjustments, PV, and invoicing rates. Functionality (if applicable) requires meeting the minimum threshold stated in the Tender Data to proceed. Financial risk is evaluated; high-risk tenderers may be excluded. B-BBEE level is scored per CSD report or certificate. Missing or invalid B-BBEE proof results in zero PPPFA points but not disqualification unless it is a pre-qualification criterion. Specific Goals are scored based on documentation; failure to meet them results in zero points. Arithmetical errors are corrected with tenderer concurrence. Reverse e-auction may be used, requiring price-free initial submissions. Objective Criteria must be stipulated in the Invitation to Tender. Tenders are ranked by combining Price and Specific Goals scores.

Scope: Provision of Wage Bureau functionality (outsourced system functionality with system support and execution) for Eskom Group Capital Projects. The work aligns with Medupi/Matimba Power Station Projects, focusing on quality management for design, manufacture, installation, construction, commissioning, and handover of a Coal-Fired Power Station and related projects in Lephalale, Limpopo. The Contractor must ensure all works meet contractual, technical integrity, and quality management requirements, with emphasis on safety, environmental compliance, performance, and maintainability.

Quality-related queries: [email protected]

Site inspection notifications: [email protected]

Manufacturing inspection notifications: [email protected]

Mandatory requirements:

• Proven experience in outsourced payroll/Wage Bureau systems for large-scale infrastructure projects (preferably power stations).
• ISO 9001:2015 certification (or ability to obtain prior to contract award).
• Compliance with Eskom’s Supplier Quality Management Specification (240-105658000/QM 58).
• Demonstrated capability to integrate with FIDIC/NEC contract frameworks.
• Experience working in regulated environments (e.g., OHSA, Mines Health and Safety Act).

Preferred requirements:

• Prior engagement with Eskom or similar utility projects (e.g., Medupi, Matimba, Kusile).
• Familiarity with Eskom’s document control systems (e.g., Unique Identifiers, Revision Tracking).
• Existing third-party inspection agency (AIA/TPIA) partnerships for verification.
• Track record of low defect rates and high audit compliance in past projects.

Exclusions:

• Suppliers with active nonconformities or unresolved corrective actions from prior Eskom contracts.
• Entities failing to meet Eskom’s ethical/sustainability standards (e.g., B-BBEE compliance for South African tenders).

Scope: Provision of Wage Bureau functionality (outsourced system functionality with system support and execution) for Eskom Group Capital Projects.

Key objectives:

• Satisfy safety and environmental requirements.
• Meet performance, technical integrity, maintainability, and interchangeability requirements.
• Achieve high reliability/operability, low lifecycle cost, and adherence to project schedule.
• Ensure good constructability, high automation, and component commonality.

Quality Management System (QMS) requirements:

• Implement a QMS compliant with ISO 9001:2015, tailored to Medupi/Matimba Power Station Projects.
• Develop and submit for approval: Project Quality Management Plan, Quality Assurance Plans, Quality Control Plans, and Inspection and Test Plans (ITPs).
• Conduct risk-based criticality assessments for equipment, materials, and processes to define inspection levels.
• Classify and control documentation per Appendix 09 (Class 1, 2, or 3).
• Establish a Records Office for hardcopy documents with controlled storage and retrieval systems.
• Ensure electronic records are backed up and stored securely.
• Independent audits by an ISO 9001 Certification Body (approved by FIDIC Engineer/Project Manager) are required at key project phases (design, installation/construction, commissioning, defect notification).
• FIDIC Engineer/Project Manager retains the right to audit all quality system documents and work sites at any time.

Additional requirements:

• Use KKS coding system for plant structures, systems, and components.
• All mechanical and electrical equipment in hazardous locations (HAZLOC) must be HAZLOC compliant, with records signed by a competent HAZLOC person (Master Installation Electrician).

Requirements:

• Develop and implement a methodology aligned with ISO 9001:2015 principles: leadership, customer focus, process approach, evidence-based decision making, and continual improvement.
• Address risk management, quality planning, and operational controls.
• Define organizational roles, responsibilities, and authorities, including appointment of a Project Quality Manager.
• Conduct competency assessments for all personnel involved in quality-related activities.
• Establish procedures for document control, nonconformity management, corrective actions, and lessons learned.

Requirements:

• All personnel assigned to the Quality Department or responsible for verifying quality must be competent, based on education, training, skills, and experience.
• Maintain a Competency File for each individual, including: resume (qualifications and past experience), job description, interview questionnaire, and competency assessment checklist.
• Supplement Competency Files with project orientation, induction, and training records.
• Key roles requiring Competency Files: Quality Assurance Manager, Quality Control Manager, Quality Engineers/Coordinators, Lead Engineers, Welding Engineers, Quality Auditors, Discipline Inspectors, Material Controllers, Discipline Supervisors, and Data Capturers.

Requirements:

• Implement a Quality Management System (QMS) compliant with ISO 9001:2015, tailored to Medupi/Matimba Power Station Projects.
• Develop and submit for approval: Project Quality Management Plan, Quality Assurance Plans, Quality Control Plans, and Inspection and Test Plans (ITPs).
• QMS must cover all phases: design, manufacture, installation, construction, commissioning, and defect notification.
• Conduct risk-based criticality assessments for equipment, materials, and processes to define inspection levels.
• Classify and control documentation per Appendix 09 (Class 1, 2, or 3).
• Establish a Records Office for hardcopy documents with controlled storage and retrieval systems.
• Ensure electronic records are backed up and stored securely.
• Independent audits by an ISO 9001 Certification Body (approved by FIDIC Engineer/Project Manager) are required at key project phases.
• FIDIC Engineer/Project Manager retains the right to audit all quality system documents and work sites at any time.

Mandatory compliance:

• ISO 9001:2015 certification for the Quality Management System (QMS).
• QMS must be project-specific, conformant to ISO 9001:2015, and include all project-specific requirements.
• Evidence of QMS conformance via independent audits by an ISO 9001 Certification Body (approved by FIDIC Engineer/Project Manager) during design, installation/construction, commissioning, and defect notification phases. Audits must be completed prior to 50% completion of each phase.
• Compliance with Occupational Health and Safety Act (OHSA) and Construction Regulations for all activities.
• Authorized Inspection Authority (AIA) must conform to SANS 10227; non-South African AIAs require Department of Labour (DOL) approval.
• B-BBEE Minimum Level: 2.
• Compliance with Eskom specifications, including 240-105658000 (QM 58) and 200-1689.
• All suppliers and sub-suppliers of Criticality I and II equipment must undergo compliance audits.
• Supplier documentation must be classified and controlled per Appendix 09 guidelines.

Documentation and records:

• All paper records must be scanned and stored electronically with a guaranteed data storage life of at least 10 years, with backups in place.
• Works are not considered fully commissioned until all required documentation, including PVP Record Books, are verified and approved by the Engineer/Project Manager and the AIA.
• Statutory register must be submitted to the Project Manager/FIDIC Engineer on a monthly basis.

Requirements:

• All mechanical and electrical equipment in hazardous locations (HAZLOC) must comply with HAZLOC standards.
• A HAZLOC-competent person (Master Installation Electrician) must sign all records, including inspection reports and final inspection reports.
• Adhere to the Occupational Health and Safety Act (OHSA) and Construction Regulations.
• Authorized Inspection Authority (AIA) must verify conformity of design, manufacture, construction, and testing of pressure vessels and associated systems.
• AIA must conform to SANS 10227; non-South African AIAs require Department of Labour (DOL) approval.
• Submit a statutory register to the Project Manager/FIDIC Engineer on a monthly basis.
• Maintain all safety-related documentation and ensure it is readily available for review.

Contractor obligations:

• Satisfy project objectives: safety, environmental compliance, performance, technical integrity, maintainability, reliability, and cost-effectiveness.
• Demonstrate that all Permanent Works or Goods comply with the Contract through documented evidence.
• Scan and store all paper records electronically with a guaranteed data storage life of at least 10 years, including backups.
• Works are not considered fully commissioned until all required documentation, including PVP Record Books, are verified and approved by the Engineer/Project Manager and the Authorized Inspection Authority (AIA).

The tender requires the provision of a Contract Quality Plan (CQP) to ensure compliance with Eskom’s quality management expectations. The CQP must align with SANS 466:2005 / ISO 10005:2005 standards and cover all aspects of the Wage Bureau functionality outsourcing, including system support and execution.

Submit all returnable documents as specified in the Contract Quality Plan (CQP) template. Requirements: all documentation must be version-controlled, properly indexed, and retained per the outlined retention periods. Non-compliance with submission requirements may result in disqualification.

General: Must be a legally registered entity capable of providing wage bureau functionality and system support. Experience in outsourced payroll/wage systems for large organizations (preferably in the energy or capital projects sector). Compliance with South African labor laws, tax regulations, and Eskom’s procurement policies. Technical: Demonstrated ability to implement and manage a Quality Management System (e.g., ISO 9001 certification or equivalent). Capacity to handle Eskom’s scale and complexity (e.g., large workforce, multi-project payroll processing). Proven track record of system reliability, data security, and accuracy in wage bureau services. Ability to integrate with Eskom’s existing systems (if required). Documentation: Submission of valid certifications (e.g., ISO, SANS, or industry-specific accreditations). Provide references or case studies from similar projects. Financial stability and insurance coverage (e.g., professional indemnity, liability).

Scope: Provision of a Contract Quality Plan (CQP) to meet Eskom’s quality management expectations for the Wage Bureau functionality outsourcing. Key deliverables: Quality Management System (QMS) alignment with SANS 466:2005 / ISO 10005:2005 standards. Defined communication channels, organogram, and interfacing documents (processes, standards, codes, specifications). Monitoring and management of suppliers/sub-suppliers, including performance tracking. Special controls for manufacturing/fabrication processes (e.g., welding, NDT/NDE). Submission of documented information (e.g., technical records, inspection reports, QCP/ITP, certificates, method statements). Records control, concession/non-conformance management, and databook management. Management of tools/equipment, customer property, product preservation, and traceability. Post-delivery activities (commissioning, warranty, defect correction).