Sulphuric acid storage and dilution upgrade project at duvha power station: design, supply, installation, and commissioning

Submit a completed Declaration of Shareholding or Beneficiaries Form (T2.2a No 8). Required details: full names of all shareholders/beneficiaries (individuals or companies), company/trust registration number, number/percentage of shares held by each. Disclose if any shareholder/beneficiary is employed by or a close family member of an Eskom Holdings employee. If yes, provide details of their position in Eskom and their interest in your organisation. The form must be signed, dated, and include the designation of the authorised representative. *Close family member includes relationships by birth, marriage, domestic partnership, adoption, or guardianship.

Submit a completed Declaration of Shareholding or Beneficiaries Form (T2.2a No 8). Required details: full names of all shareholders/beneficiaries (individuals or companies), company/trust registration number, number/percentage of shares held by each. Disclose if any shareholder/beneficiary is employed by or a close family member of an Eskom Holdings employee. If yes, provide details of their position in Eskom and their interest in your organisation. The form must be signed, dated, and include the designation of the authorised representative. *Close family member includes relationships by birth, marriage, domestic partnership, adoption, or guardianship.

Evaluation will assess: transparency and completeness of shareholding/beneficiary information; compliance with disclosure requirements; legal standing of the applicant (must be a registered company or trust with an authorised representative); and adherence to ethical standards (no undisclosed conflicts of interest with Eskom or its subsidiaries). Misrepresentation or failure to disclose may result in disqualification.

Project scope: Design, supply, installation, commissioning, and testing of the Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station for 24 months.

Key technical and safety focus areas:

• Compliance with Eskom’s OHS legal and other requirements.
• Implementation of a Health and Safety Plan addressing project-specific OHS risks, including site establishment.

Submission of returnable documents:

• Submit all required tender returnables by the closing date (29 June 2026, 10:00 SAST).
• Shortlisted suppliers who pass mandatory and functionality evaluation will receive ONE request to submit outstanding documents.
• Outstanding documents must be submitted within 7 working days of the request.
• Failure to submit outstanding documents within 7 working days will result in the tender being deemed non-responsive and ineligible for contract award.

Tender returnables (must be submitted as Y=Yes, N=No, or N/A=Not Applicable):

• Annexure B: Signed acknowledgement of Eskom’s OHS legal and other requirements.
• Health and Safety Plan (aligned with specifications, addressing project OHS risks, including site establishment).
• Detailed costing for OHS management (broken down, not lump sum).
• Baseline OHS Risk Assessment (BRA) with methodology and site establishment.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS Policy signed by CEO (compliant with OHS Act Section 7).
• CVs, qualifications, and certificates for key personnel (if applicable).

Evaluation process:

• Mandatory and functionality evaluation must be passed to advance.
• Only shortlisted suppliers who meet the thresholds proceed to further evaluation.

Mandatory requirements:

• Signed acknowledgement of Eskom’s OHS legal and other requirements (Annexure B).
• Health and Safety Plan addressing project-specific OHS risks, aligned with Eskom’s specifications, including site establishment.
• Detailed OHS costing (itemized, not lump sum), based on the scope of work and risk assessment.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS Policy signed by CEO (compliant with OHS Act Section 7).
• Baseline OHS Risk Assessment (BRA) with methodology and site establishment.

Technical requirements:

• Proof of competency for all OHS roles (certificates, registrations, e.g., ECSA, DOEL, SAMTRAC).
• Compliance with SABS/CI standards for PPE and equipment.
• Site establishment plan meeting Eskom’s specifications.
• Occupational Hygiene surveys and risk assessments as listed.

Required risk assessments and monitoring surveys:

• Exposure risk assessment (all relevant stressors).
• Ergonomics risk assessment.
• Physical agents risk assessment.
• Noise risk assessment.
• Monitoring surveys for: Hazardous Chemical Agents, Hazardous Biological Agents, Noise, Ventilation (LEV Testing), Heat stress, Cold stress, Non-ionising radiation, Indoor air quality, Illumination, Vibration (whole body and hand-arm).

Project scope:

• Design, supply, installation, commissioning, and testing of the Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station for 24 months.

Scope-specific training and competency requirements:

• First Aider (1, Level 1-2).
• Site Manager with OHS/SHE Legal Liability Training.
• Supervisor (1) with SHE Training and Legal Liability.
• OHS Representatives (required if more than 20 employees or risk-based).
• Incident Investigator (1, from management).
• Mobile Plant Operators (if applicable, with valid competencies).
• Firefighting Level 1 (1) – all employees must attend a Fire Demo provided by Eskom after appointment.
• Fall Protection Planner (1) – all employees working at heights must be trained by an accredited facility.
• Risk Assessor (1).
• Temporary Electrical Installer/Inspector (if applicable).

Site establishment requirements:

• Ablution and kitchen facilities.
• Offices, workshop, stores, and parking areas.
• Safety and directive signs, taps, etc.

Occupational hygiene and environmental monitoring requirements:

• Ventilation (LEV Testing).
• Heat stress monitoring.
• Cold stress monitoring.

Health and Safety costing:

• Submit detailed costing for OHS management (not as a lump sum).
• Costing must be broken down and based on the overall scope of work/service to be performed.
• Use the scope of work and risk assessment as guidelines for costing.

Personal Protective Clothing (PPC) requirements (per employee, per annum/month, SABS & CI approved):

• Safety Boots (1 pair).
• Two or one-piece overalls (2, chemical-proof type).
• Reflective vest (2).
• Hard hat with chin strip and company logo (1).
• Safety gloves (2 pairs per month, type-specific).
• Safety goggles/glasses (2, type-specific).
• Disposable dust mask FFP2 type (replaced after contamination).
• Hearing protection (1, SANS-approved: earmuffs/earplugs/Variphone).
• Winter coats/jackets (if applicable).
• Rain coats (1, if applicable).

Other OHS-related costs:

• First Aid Box (1, including all required items).
• Fire extinguishers (1 for vehicle, 1 for offices, 1 for hot work activities).
• Medical surveillance for all employees on site (including labour brokers, validity of 12 months).
• Vaccinations for exposure to biological agents (if applicable).

Mandatory compliance documents and certifications:

• Signed acknowledgement of Eskom’s OHS legal and other requirements (Annexure B).
• Health and Safety Plan (aligned with Eskom’s health and safety specifications, addressing project OHS risks, including site establishment).
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS Policy signed by CEO (must comply with OHS Act Section 7).

Key personnel certifications and registrations (if applicable):

• OHS Section 16.2 Appointment Letter and Legal Liability Training Certificate.
• Supervisors (all shifts) with Legal Liability, OHS Act, or Supervisory Safety Training.
• LMI (Registered with ECSA).
• LME (Registered with DOEL).
• Safety Officer (all shifts) with SAMTRAC and 2 years’ experience.
• Risk Assessor.
• Incident Investigator (from management).
• First Aiders (Level 1-2).
• SHE Representatives.
• Mobile Plant Operators with valid competencies.
• Fall Protection Planner.
• Temporary Electrical Installer/Inspector.

B-bbee:

• Minimum B-BBEE Level: 1.

Health and Safety Plan requirements:

• Must address project/scope-specific OHS risks and align with Eskom’s health and safety specifications.
• Must include site establishment (ablution and kitchen facilities, offices, workshop, stores, parking areas, safety and directive signs, taps, etc.).

Baseline OHS Risk Assessment (BRA):

• Must identify, assess, and manage OHS risks related to the scope of work.
• Methodology for risk assessment must be provided with the BRA, including site establishment.

Personal Protective Equipment (PPE) and clothing (SABS & CI approved):

• Safety Boots (1 pair per employee).
• Two or one-piece overalls (2, chemical-proof type).
• Reflective vest (2 per employee).
• Hard hat with chin strip and company logo (1 per employee).
• Safety gloves (2 pairs per month, type-specific).
• Safety goggles/glasses (2, type-specific).
• Disposable dust mask FFP2 type (replaced after contamination).
• Hearing protection (1, SANS-approved: earmuffs/earplugs/Variphone).
• Winter coats/jackets (if applicable).
• Rain coats (1, if applicable).

Additional OHS requirements:

• First Aid Box (1, including all required items).
• Fire extinguishers (1 for vehicle, 1 for offices, 1 for hot work activities).
• Medical surveillance for all employees on site (including labour brokers, 12-month validity).
• Vaccinations for exposure to biological agents (if applicable).

Costing for Health and Safety:

• Detailed breakdown required (not lump sum).
• Must be based on the overall scope of work/service.
• Scope of work and risk assessment may serve as guidelines.

Occupational Hygiene Surveys/Risk Assessments:

• Exposure risk assessment (all relevant stressors).
• Ergonomics risk assessment.
• Physical agents risk assessment.
• Noise risk assessment.
• Monitoring surveys for: Hazardous Chemical Agents, Hazardous Biological Agents, Noise, Ventilation (LEV Testing), Heat stress, Cold stress, Non-ionising radiation, Indoor air quality, Illumination, Vibration (whole body and hand-arm).

Policy and certifications:

• OHS Policy must comply with OHS Act Section 7 and be signed by the CEO.
• Valid Letter of Good Standing (COIDA or equivalent).

Competency requirements (CVs and certificates must be submitted if applicable):

• OHS Section 16.2 Appointment Letter and Legal Liability Training Certificate.
• Supervisors (all shifts) with Legal Liability, OHS Act, or Supervisory Safety Training.
• LMI (Registered with ECSA).
• LME (Registered with DOEL).
• Safety Officer (all shifts) with SAMTRAC and 2 years’ experience.
• Risk Assessor.
• Incident Investigator (from management).
• First Aiders (Level 1-2).
• SHE Representatives.
• Mobile Plant Operators with valid competencies.
• Fall Protection Planner.
• Temporary Electrical Installer/Inspector.

Contractual requirements:

• Submit all tender returnables by the closing date.
• Shortlisted suppliers will have ONE opportunity to submit outstanding documents within 7 working days of request.
• Failure to submit outstanding documents within the stipulated time may result in the tender being deemed non-responsive and ineligible for contract award.

Special conditions:

• Suppliers will have only ONE opportunity to submit outstanding documents within 7 working days of request.
• Failure to submit outstanding documents within the stipulated time may result in the tender being regarded as non-responsive and ineligible for contract award.

Evaluation stages:

• Mandatory and functionality evaluation must be passed to proceed.
• Only shortlisted suppliers who meet the thresholds advance to further evaluation.

Required risk assessments and monitoring surveys:

• Exposure risk assessment (all relevant stressors).
• Ergonomics risk assessment.
• Physical agents risk assessment.
• Noise risk assessment.
• Monitoring surveys for: Hazardous Chemical Agents, Hazardous Biological Agents, Noise, Ventilation (LEV Testing), Heat stress, Cold stress, Non-ionising radiation, Indoor air quality, Illumination, Vibration (whole body and hand-arm).

Eskom’s Life-Saving Rules document outlines the organization's commitment to safety, health, and environmental protection. Key points:

• Eskom prioritizes the safety of all individuals and the environment, aiming to prevent work-related injuries.
• Life-Saving Rules enforce zero tolerance for high-risk behaviors that could cause serious harm or fatalities.
• These rules apply to all Eskom employees, contractors, and visitors, and must be followed at all Eskom sites.
• Non-compliance may result in immediate removal from site or disciplinary action.

Evaluation is based on compliance with Eskom's Life-Saving Rules and referenced standards. Key criteria include:

• Adherence to ISO 9001 Quality Management Systems.
• Compliance with Eskom's Safety, Health, Environment and Quality Policy (32-727).
• General requirements: Applicants must be legally registered entities, with experience in designing, supplying, and installing chemical storage and dilution systems (preferably for power stations or industrial facilities), and compliance with South African legislative requirements (e.g., Occupational Health and Safety Act, National Road Traffic Act).
• Technical requirements: Proven track record in executing similar projects within 24 months, certification and adherence to ISO 9001, and ability to provide Eskom-approved materials, equipment, and PPE.
• Safety requirements: Demonstrated commitment to OHS standards (zero or minimal safety incidents), implementation of Eskom’s Life-Saving Rules, and capacity to train employees/contractors on Eskom’s safety requirements.
• Financial requirements: Financial stability for a 24-month project, including performance guarantees or bonds, and insurance coverage for liability, workers' compensation, and project-specific risks.

Scope: Design, supply, installation, commissioning, and testing of the sulphuric acid storage and dilution upgrade project at Duvha Power Station over 24 months.

Safety and Compliance:

• Mandatory adherence to Eskom’s Life-Saving Rules for all employees, contractors, and visitors.
• Zero tolerance for high-risk behaviors that could cause serious harm or fatalities.
• Rules apply at all Eskom sites; non-compliance may result in immediate removal from site or disciplinary action.

Compliance with ISO 9001 Quality Management Systems is required. Additional quality standards may apply as referenced in Eskom's normative documents.

Mandatory compliance with Eskom’s Life-Saving Rules, applicable to all employees, contractors, and visitors. Key requirements:

• Rule 1: Electrical Safety: Before touching any electrical apparatus, ensure it is OPEN, ISOLATE, TEST, EARTH, BOND, and/or INSULATE. Requirements: trained and authorized personnel, valid permit to work, pre-task risk assessment, certification by team leader, and appropriate PPE (e.g., face shield, insulated gloves).
• Rule 2: Work at Heights: No work at height without: medical fitness, pre-task risk assessment, appropriate training, secure ascending/descending, and Eskom-approved fall arrest systems. Preference for ground-level work where practicable.
• Rule 3: Seat Belt Use: Mandatory seat belt use for all drivers, operators, and passengers in vehicles/equipment used for Eskom business, regardless of speed or direction.
• Rule 4: Sobriety: Zero tolerance for alcohol or drugs. No entry or work permitted for individuals under the influence of intoxicating substances.
• Rule 5: Permit to Work (PTW): No work without a valid PTW where required, governed by Plant Safety Regulations, Operating Regulations for High Voltage Systems (ORHVS), or other applicable standards. No plant may return to service without canceling all permits, unless exempted.

Consequences of Violation:

• Treated as serious misconduct, leading to disciplinary action per Eskom’s Disciplinary Code and Procedure.
• Contractors must remove violating employees from site immediately and initiate disciplinary processes within 5 working days. Eskom reserves the right to suspend contractor activities for violations.

Supporting Standards: Compliance with ISO 9001, Occupational Health and Safety Act, Plant Safety Regulations (36-681), and Eskom-specific procedures (e.g., 32-136 Contractor Health and Safety Requirements, 32-418 Working at Heights Standard).

Roles and Responsibilities:

• Sustainability Systems Department: Compile, review, and communicate Life-Saving Rules; monitor compliance; consolidate violations and sanctions.
• Management (All Levels): Implement rules, communicate to employees/contractors, ensure awareness material is distributed, retain signed confirmations of understanding, investigate violations within 5 working days, and apply consistent sanctions.
• Employees and Contractors: Adhere to rules, avoid shortcuts, perform only authorized work, and exercise the right to refuse unsafe work.

Monitoring: Line management must monitor compliance and report through performance reporting. Audits may occur 6 months post-implementation.

Project involves the design, supply, installation, commissioning, and testing of a Sulphuric Acid Storage and Dilution Upgrade at Duvha Power Station. Duration: 24 months. A Quality Control Plan (QCP) or Inspection and Test Plan (ITP) is required, detailing intervention points, inspection methods, and acceptance criteria.

General Requirements:

• Must be a legally registered entity capable of large-scale industrial projects.
• Must have experience in designing, supplying, installing, and commissioning chemical storage and dilution systems, particularly for power stations or similar facilities.
• Must demonstrate compliance with health, safety, and environmental regulations (statutory requirements).

Technical Requirements:

• Proven track record in handling sulphuric acid or similar hazardous materials.
• Certifications for quality management (e.g., ISO 9001) and occupational health and safety (e.g., ISO 45001).
• Access to or partnerships with Notification Bodies (NOBO) or Third-Party Inspection (TPI) agencies for statutory compliance.

Financial Requirements:

• Financial stability to undertake a 24-month project with potential upfront costs for design, procurement, and installation.
• Ability to provide performance guarantees or bonds as required by Eskom.

Scope: Design, supply, installation, commissioning, and testing of a Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station. Duration: 24 months.

Quality Control Plan (QCP) / Inspection and Test Plan (ITP) Requirements:

• Define intervention points: Hold Points (AP), Witness Points (W1/W2), or Document Reviews (IN).
• Specify inspection and test methods: Visual, Microscopy, NDT (Non-Destructive Testing), Liquid/Dye Penetrant, Magnetic Particle, Eddy Current, or Chemical Tests.
• Set acceptance criteria: Functionality requirements, performance measures, regulatory compliance, or chemical tests.
• Classify as Statutory (S) or Non-Statutory (N).
• Include inspection levels: 100% Testing (T1), Sample Testing (T2), 100% Inspection (A1), Sample Inspection (A2), 100% Witness (W1), Sample Witness (W2), 100% Document Review (R1), Sample Document Review (R2).
• Assign roles: Supplier, Eskom, Subcontractor (where applicable), Approved Inspection Authority (AIA), Notification Body (NOBO), Third-Party Inspection (TPI).
• Maintain records for all inspections, tests, and reviews, including dates, methods, and acceptance criteria.

Quality Control Plan (QCP) / Inspection and Test Plan (ITP) Requirements:

• Define intervention points: Hold Points (AP), Witness Points (W1/W2), or Document Reviews (IN).
• Specify inspection and test methods: Visual, NDT, Chemical Tests, Microscopy, Liquid/Dye Penetrant, Magnetic Particle, or Eddy Current.
• Set acceptance criteria: Functionality, performance measures, regulatory compliance, or chemical tests.
• Classify as Statutory (S) or Non-Statutory (N).
• Include inspection levels: 100% or sample-based (T1, T2, A1, A2, W1, W2, R1, R2).
• Assign roles: Supplier, Eskom, Subcontractor, Approved Inspection Authority (AIA), Notification Body (NOBO), Third-Party Inspection (TPI).
• Maintain records for all inspections, tests, and reviews.

Eskom eTendering system is a web-based platform for submitting tender documents electronically. It replaces manual/physical submissions at Eskom tender offices. Suppliers must register, verify email/OTP, and use their CSD number to access the system. Links: TenderBulletin (https://tenderbulletin.eskom.co.za) and eTendering (https://eTendering.eskom.co.za).

Closing date: 2026-06-29 at 10:00. Submission timestamps are recorded (e.g., started 2022-08-23 14:28:33, finalized 2022-08-23 15:42:28).

For system or submission issues: Contact the buyer responsible for the published tender. Automated submission confirmation emails are sent from: Eskom E-Tender Document Submission [email protected].

Submit via Eskom eTendering portal: https://eTendering.eskom.co.za. Steps: 1) Register on the portal (CSD number required). 2) Verify email and OTP sent to phone/email. 3) Select tender reference number (E3020GXMPDUV). 4) Click 'Create New Submission'. 5) Upload documents under correct categories: Technical, Commercial, Finance. 6) Name files, select type, and upload. 7) Verify all required documents are uploaded. 8) Click 'Finalize Submission' (max 50MB per file, total max 900MB). 9) Confirm final submission. 10) Save submission confirmation email with submission ID for records. Disqualification risk: Incomplete or incorrectly categorized submissions.

Required documents must be uploaded under correct categories: Technical, Commercial, Finance. File size limits: 50MB per file, 900MB total. Verify all documents are uploaded before final submission.

Selection for closed tenders: Pre-selected suppliers must meet Eskom’s predefined selection and evaluation criteria. General evaluation: Suppliers must be registered on Eskom’s eTendering system with a valid CSD number. All required tender documents (Technical, Commercial, Finance) must be submitted. Email and OTP verification are mandatory for system access.

CSD number is mandatory to access the eTendering system. Suppliers must register and verify email/OTP to submit bids.

Closed tenders are not listed on TenderBulletin but are sent directly to pre-selected suppliers who meet Eskom’s selection and evaluation criteria. These suppliers receive an email link to bid privately.

Project purpose: Upgrade the Sulphuric Acid Storage and Dilution System at Duvha Power Station to address failures in the current system, which have caused downtime, impacted demineralized water production, and compromised safety. The new system must enable accurate, timeous, and safe regeneration of ion exchange resins in cation and mixed bed exchangers. Context: Ion exchange resins are critical for producing demineralized water by removing unwanted cations and anions. The Sulphuric Acid Storage and Dilution System regenerates these resins. Current issues stem from pipework failures due to inadequate maintenance and design foresight.

Submit the following mandatory returnable documents with your tender: - Valid ISO 3834-2 certification (all pages). Must clearly indicate competence for Design Codes: BS EN 13480, BS EN 13445, or P5500, and Material Groups 1, 11, and 8 per ISO 15608. Expired certificates are not accepted. - ECSA registration certificates for lead design engineers in Mechanical, Chemical, Control & Instrumentation (C&I), and Electrical disciplines. Cancelled or inactive ECSA status is treated as non-submission. - Proof of competence for C&I scope: Either ABB OEM training on Symphony Infi90 DCS and 800xA HMI, or traceable evidence of experience with these systems. Must demonstrate intent to interface the Sulphuric Acid Storage and Dilution System with ABB Symphony Infi90 DCS and 800xA HMI.

Two-stage evaluation process: - Stage 1: Mandatory criteria assessed on a Yes/No basis. Non-compliance with any mandatory criterion disqualifies the bidder. - Stage 2: Qualitative criteria evaluated using a weighted scoring system (0-5 scale). Minimum 70% weighted score required to pass. Scoring scale: - 5 (100%): Fully compliant, no technical risks. - 4 (80%): Compliant with acceptable risks, exceptions, or conditions. - 2 (40%): Non-compliant or unacceptable risks. - 0 (0%): Totally deficient or non-responsive. Note: Scores of 1 or 3 are not applicable. Criteria are weighted by discipline.

Project objective: Design, supply, install, commission, and test a Sulphuric Acid Storage and Dilution System at Duvha Power Station to enable accurate, timeous, and safe regeneration of ion exchange resins in cation and mixed bed exchangers. Background: Current system has significant downtime due to pipework failures caused by lack of maintenance and design foresight. This has impacted demineralized water production and compromised staff safety. Scope: Upgrade the system to address existing failures and ensure reliable operation for resin regeneration. Must integrate with the Water Treatment Plant (WTP) Control System (ABB Symphony Infi90 DCS and 800xA HMI). Key deliverables: System design, supply of materials, installation, commissioning, and testing over a 24-month period.

Mandatory personnel qualifications: - Lead design engineers for Mechanical, Chemical, C&I, and Electrical disciplines must be professionally registered with ECSA. Active registration required; cancelled or inactive status is invalid. - C&I scope: Personnel must have ABB Symphony Infi90 DCS and 800xA HMI training or verifiable experience. Traceable evidence (e.g., certificates, project references) must be provided. - Welding competence: Contractor must hold valid ISO 3834-2 certification for specified Design Codes and Material Groups.

Quality standards and references: - ISO 9001 Quality Management Systems. - Eskom-specific procedures: Tender Engineering Evaluation Procedure (240-168966153), Tender Technical Evaluation Results Form Template (240-53716712), Tender Technical Evaluation Scoring Form Template (240-53716726). - Additional references: Design Review Procedure (240-53113685), Project Engineering Change Management Procedure (240-53114026).

Mandatory compliance requirements: - Valid ISO 3834-2 certification for welding competence (Design Codes: BS EN 13480, BS EN 13445, or P5500; Material Groups 1, 11, 8 per ISO 15608). - ECSA registration for lead design engineers in Mechanical, Chemical, C&I, and Electrical disciplines. Active status required; cancelled or inactive registrations are invalid. - C&I scope must be implemented by personnel with ABB Symphony Infi90 DCS and 800xA HMI training or verifiable experience. Traceable evidence required. - B-BBEE: Minimum Level 1 compliance required.

Safety considerations: - Current system failures have compromised the safety of operating and maintenance staff. - The upgraded system must ensure safe regeneration of resins and safe operation for staff. - Design must address past failures to prevent recurrence and mitigate risks.

Mandatory technical requirements: - Valid ISO 3834-2 certification (all pages) for welding competence. Must cover Design Codes (BS EN 13480, BS EN 13445, or P5500) and Material Groups (1, 11, 8 per ISO 15608). - ECSA registration certificates for lead engineers in Mechanical, Chemical, C&I, and Electrical disciplines. Active status required. - C&I scope: Proof of ABB Symphony Infi90 DCS and 800xA HMI training or experience. Must demonstrate intent to interface with the WTP Control System.

Two-stage evaluation: - Stage 1: Mandatory criteria (Yes/No). Non-compliance disqualifies the bidder. - Stage 2: Qualitative criteria (weighted scoring). Minimum 70% weighted score required to pass. Scoring scale: - 5 (100%): Fully compliant, no technical risks. - 4 (80%): Compliant with acceptable risks/exceptions. - 2 (40%): Non-compliant or unacceptable risks. - 0 (0%): Totally deficient/non-responsive. Note: Scores of 1 or 3 are not applicable. Criteria are weighted by discipline.

General criteria:

• Must be a legally registered entity capable of large-scale industrial projects.
• Must have experience in similar projects (storage/handling of hazardous chemicals, particularly sulphuric acid).
• Must demonstrate financial and technical capacity to complete the project within 24 months.

Specific criteria:

• Must certify or comply with ISO 14001:2015.
• Must have a proven track record in environmental management for industrial projects.

Environmental returnables required:

• Submit a formal ISO 14001:2015 Environmental Policy or Statement of Commitment demonstrating top management commitment to environmental management.

Environmental requirements:

• Submit a formal ISO 14001:2015 Environmental Policy or Statement of Commitment demonstrating top management commitment to environmental management.

The project involves the Design, Supply, Installation, Commissioning, and Testing of the Sulphuric Acid Storage and Dilution Upgrade at Duvha Power Station over a 24-month period.

Scope of Work Categories (select applicable activities):

• Design.
• Manufacturing.
• Supply and Delivery/Transportation.
• Construction/Installation/Maintenance.
• Commissioning.
• Professional Services.
• Other.

Tenderer must provide a full description of the Works Information as per NEC or FIDIC standards.

Communication with Eskom must include:

• Supplier Representative details and contacts.
• E-mails, Minutes of Meetings, Fixed Contract Meetings, Weekly Progress Meetings, and reporting.
• All documentation must be submitted per the contract agreement.

Documents to be submitted to Eskom:

Prior to Commencement/Execution:

• QCP/ITP from Suppliers.
• Certificates of Compliance.
• Index of ITP/QCP/PQP.
• Databook Index.
• Risk Register.
• Offsite and offshore inspection reports.

During and at Completion of Contract:

• Method Statements/Safe Working Procedures/PQRs/Repair Procedures.
• Qcp/itp/pqp.
• Final Databook.

Captured in Supplier/Sub-Supplier QMS:

• Quality Manual.
• Quality Policy.
• Risk Register.
• Audit findings report and Action Register.
• Consolidated inspection register (Accepted, Rejected, Postponed, Cancelled, Missed).
• Monthly Inspection Analysis Report.
• Updated procedure registers.
• Register of NCs/Defects/Punch Items with analysis.
• Databook status registers (Monthly Analysis Report).
• Inspection rejection rate.

Records Control:

• Records must be identified, completed, retained, and disposed of per a defined method.
• A retrievable filing system with indexing and cross-referencing must be established.

Databook Management:

• Submission of databooks must include review and acceptance.
• List of purchase orders for quality-critical items must be provided.

Evaluation will assess the following:

• Prior experience in similar projects, particularly chemical storage and handling systems in the power generation sector.
• Compliance with South African and international quality standards (e.g., ISO 9001, SANS).
• Technical capability to design, supply, install, and commission sulphuric acid storage and dilution systems.
• Proof of financial stability to execute the project over 24 months.
• Compliance with all legal and regulatory requirements, including occupational health and safety (OHS) standards.
• Sub-suppliers and subcontractors must meet Eskom’s approval criteria and quality standards.

Scope of Work (SOW) includes one or more of the following activities:

• Design.
• Manufacturing.
• Supply and Delivery/Transportation.
• Construction/Installation/Maintenance.
• Commissioning.
• Professional Services.

Tenderer must provide:

• Full description of Works Information as per NEC or FIDIC standards.
• Organogram showing designations, roles, responsibilities, and outputs, including QA and QC functions.
• List of core processes, industry standards, specifications, and drawings applicable to the SOW.
• List of suppliers and sub-suppliers for raw materials/components, including selection criteria and performance monitoring.
• Description of items to be manufactured, refurbished, or purchased, including production schedules and sourcing details.
• Special controls for processes such as welding, NDT/NDE, with quality control activities for each deliverable.

Methodology must include:

• Method Statements and Safe Working Procedures.
• Procedure Qualification Records (PQRs) and Repair Procedures.
• Audit findings reports and action registers.
• Updated procedure registers (PQRs, Method Statements, Repair Procedures).
• Register of Non-Conformances (NCs), Defects, and Punch Items with analysis.
• Databook status registers with monthly analysis reports (milestone-based).
• Inspection rejection rate tracking.

Organogram must include:

• Scope of work/contract-related roles and designations.
• Responsibilities and outputs for each role.
• QA and QC functions with personnel responsible for managing activities/processes.
• Team member qualifications necessary to fulfill stated duties.
• Work verification details (who performs tasks and who checks the work).

Supplier must provide:

• List of core processes for executing the SOW.
• Index of interfacing documents (processes, standards, codes, specifications).

Post-delivery requirements:

• Warranty period and conditions.
• Customer satisfaction measurement.
• Technical support.
• Defect correction period or retention funds.
• Compliance with statutory and regulatory requirements.

Method statements must:

• Describe the logical sequence of job execution.
• Ensure safe execution without health/safety risks.
• Identify all risks from the risk assessment and measures to control them.
• Demonstrate proper planning and resourcing.

Method statements must include:

• Logical sequence of job execution.
• Safe manner of execution without health/safety risks.
• All risks identified in the risk assessment.
• Measures to control identified risks.
• Proper planning and resourcing for the job.

Post-delivery activities must include:

• Warranty period and conditions.
• Customer satisfaction measurement.
• Technical support.
• Defect correction period or retention funds.
• Compliance with statutory and regulatory requirements.

Submit the completed E-Tendering Training Acknowledgement Form. Required fields: Enquiry number, Business name/JV, Contact Person, Landline, Cellphone, Email address, Tenderer’s Name, Authorized Signature, Designation, and Date. The form must confirm self-training via the E-Tendering Noddy Guide, video, or clarification meeting.

Submit the E-Tendering Training Acknowledgement Form with all required fields completed: Enquiry number, Business name/JV, Contact Person, Landline, Cellphone, Email address, Tenderer’s Name, Authorized Signature, Designation, and Date. The form must confirm self-training via the E-Tendering Noddy Guide, video, or clarification meeting.

Evaluation includes: certification of e-Tendering training completion; compliance with Eskom’s terms (copyright and document handling); capability to execute the full scope (design, supply, installation, commissioning, and testing) of the sulphuric acid storage and dilution upgrade; and timely submission of all required forms by the closing date.

Market Research: Open tender with no current suppliers identified.

Closing date: 29 June 2026 at 10:00 AM.

SDL&I Implementation Schedule due: 28 days after contract award.

B-BBEE Improvement or Retention Plan due: 30 days after contract signing.

Buyer: Sibusiso Mthimkhulu

Department: Duvha Power Station

Organization: Eskom Holdings SOC Ltd, Reg No 2002/015527/30

To claim preference points, submit the following returnable documents:

• Valid B-BBEE certificate issued by a SANAS-accredited verification agency, sworn affidavit, or CIPS affidavit. Note: Electronic signatures on sworn affidavits are not accepted.
• Proof of ownership/shareholding (preferably CIPC documentation) with shareholding breakdown.
• Certified ID copies of shareholder(s).
• Proof of Disability (where applicable).

SDL&I Objectives and Reporting:

• Complete and submit SDL&I objectives as required. Non-compliance with Eskom’s targets will not disqualify the bid, but commitments will form part of contractual obligations.
• Submit quarterly SDL&I reports to Eskom using the Data Collection Template.
• Eskom will review reports within 30 days and notify suppliers of non-compliance. Corrective measures must be implemented before the next reporting period, or retention clauses will be invoked.
• Submit the SDL&I Implementation Schedule within 28 days of contract award for monitoring and reporting purposes.

Retention and Penalties:

• Eskom retains 1.5% of every invoice (excluding VAT) as security for SDL&I obligations. Retained amounts are released upon submission of SDL&I progress reports, fulfilment of obligations, and an approved compliance report by the SDL&I Department.
• A penalty of 1.5% of the invoice amount or contract value applies for failure to meet SDL&I obligations.

Required documents to claim preference points:

• Valid B-BBEE certificate (SANAS-accredited), sworn affidavit, or CIPS affidavit. Note: Electronic signatures on sworn affidavits are not accepted.
• Proof of ownership/shareholding (CIPC documentation) with shareholding breakdown.
• Certified ID copies of shareholder(s).
• Proof of Disability (where applicable).

Scoring System:

• Points are awarded on a 90/10 or 80/20 system (price vs. specific goals).
• Maximum of 10 points (90/10 system) or 20 points (80/20 system) for B-BBEE status. Points are added to price points and rounded to two decimal places.
• Contract awarded to the highest scorer per Section 2(1)(f) of the Preferential Procurement Policy Framework Act.

B-BBEE Points Allocation:

• Level 1: 10 (90/10) or 20 (80/20) points
• Level 2: 9 or 18 points
• Level 3: 6 or 14 points
• Level 4: 5 or 12 points
• Level 5: 4 or 8 points
• Level 6: 3 or 6 points
• Level 7: 2 or 4 points
• Level 8: 1 or 2 points
• Non-compliant: 0 points

Mandatory Requirements:

• Valid B-BBEE certificate (for annual revenue > R50M) or sworn affidavit (for revenue ≤ R10M or ≤ R50M with ≥51% Black ownership).
• Compliance with CIDB Skills Development Goal (0.25% CSDG for Mechanical Engineering Works). Failure to meet this renders the tender non-responsive.
• Submission of all required documentation (ownership proof, shareholding breakdown, IDs, disability proof if applicable).

Disqualification and Penalties:

• Failure to meet mandatory CIDB CSDG renders the tender non-responsive.
• Failure to provide B-BBEE documentation results in scoring only out of 90 for price and 0 out of 10 for specific goals (not disqualified).
• Non-compliance with SDL&I reporting or targets may lead to penalties (1.5% retention of invoices).

Scope: Design, Supply, Installation, Commissioning, and Testing of the Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station.

Duration: 24 months.

Compliance:

• Mechanical Engineering Works are required.
• Mandatory CIDB Construction Skills Development Goal (CSDG) of 0.25%. Failure to meet this renders the tender non-responsive.

Market Context: Open tender with no current suppliers identified.

Skills Development:

• Develop skills of unemployed candidates to address Eskom’s core, scarce, and critical skills (per Government Gazette 43937).
• Candidates must be from all South African provinces, with demographics representative of the national population.
• Tenderers are fully responsible for the cost of skills development; Eskom will not contribute financially.
• Tenderers may approach SETAs for grants, subsidies, or incentives, and SARS for tax rebates.
• Skills development targets exclude Eskom employees and registered learners.

Penalties and Security:

• Eskom retains 1.5% of every invoice (excluding VAT) as security for SDL&I obligations.
• Penalties of 1.5% of the invoice amount or contract value apply for failure to meet SDL&I obligations.

Tender response must separate local and imported components as per the Price Schedule. Local procurement content is total spending minus the imported component. Eskom’s target for local procurement content is 100%.

Pricing:

• Tender response must separate local and imported components as per the Price Schedule.
• Local procurement content is defined as total spending minus the imported component. Eskom’s target for local procurement content is 100%.

Payment and Security:

• Eskom retains 1.5% of every invoice (excluding VAT) as security for SDL&I obligations.
• Penalties of 1.5% of the invoice amount or contract value apply for non-compliance with SDL&I obligations.

B-BBEE Requirements:

• Valid B-BBEE certificate (SANAS-accredited) or sworn affidavit. For annual revenue > R50M, a valid B-BBEE certificate is mandatory. For revenue ≤ R10M (EME) or ≤ R50M (QSE with ≥51% Black ownership), a sworn affidavit is acceptable.
• Submit proof of ownership/shareholding (CIPC documentation), shareholding breakdown, certified ID copies of shareholders, and proof of disability (where applicable).

Sworn Affidavit Validity Requirements:

• Deponent’s name (as per ID), designation, enterprise name (as per CIPC), and business address.
• Percentage of Black ownership, Black female ownership, and designated groups (no blank spaces).
• Total revenue for the year, financial year-end, and B-BBEE status level.
• Empowering supplier status (for QSEs, select the basis).
• Deponent and Commissioner of Oath must sign on the same date in person. Commissioner cannot be an employee or ex-officio of the enterprise.

CIDB Requirements:

• Mandatory CIDB compulsory training with a Construction Skills Development Goal (CSDG) of 0.25%. Failure to meet this renders the tender non-responsive.

B-BBEE Improvement Plan:

• Submit within 30 days of contract signing.
• Level 4 at award: Must achieve Level 3 by the end of the first year and improve by one level annually thereafter.
• Level 5-8 or non-compliant at award: Must achieve Level 4 by the end of the first year and improve by one level annually from the second year.

Local Content and Procurement:

• Local procurement content target: 100%.
• Procurement spend targets on designated groups:
• Black Owned: 4.0%
• Black Women Owned: 3.0%
• Black Youth Owned: 2.0%
• Black Persons with Disability: 1.0%

B-BBEE Points Allocation (90/10 and 80/20 systems):

• Level 1: 10 or 20 points
• Level 2: 9 or 18 points
• Level 3: 6 or 14 points
• Level 4: 5 or 12 points
• Level 5: 4 or 8 points
• Level 6: 3 or 6 points
• Level 7: 2 or 4 points
• Level 8: 1 or 2 points
• Non-compliant: 0 points

B-BBEE Improvement Plan:

• Submit within 30 days of contract signing.
• Level 4 at award: Achieve Level 3 by end of first year, then improve annually.
• Level 5-8 or non-compliant at award: Achieve Level 4 by end of first year, then improve by one level annually from the second year.

Local Procurement and Designated Groups:

• Local procurement content target: 100%.
• Procurement spend targets:
• Black Owned: 4.0%
• Black Women Owned: 3.0%
• Black Youth Owned: 2.0%
• Black Persons with Disability: 1.0%

Sworn Affidavit Validity:

• Must include deponent’s name, ID number, designation, enterprise name, and business address.
• Must state Black ownership percentages, total revenue, financial year-end, and B-BBEE status level.
• Must include empowering supplier status (QSEs must select the basis).
• Deponent and Commissioner of Oath must sign on the same date in person. Commissioner cannot be an employee or ex-officio of the enterprise.

SDL&I Objectives:

• Complete and submit SDL&I objectives. Non-compliance with Eskom’s targets will not disqualify the bid, but commitments will form part of contractual obligations.

Jobs:

• Submit proposals for the type and number of jobs to be created and retained in South Africa as a direct result of the contract.

Skills Development:

• Submit proposals for developing skills of unemployed candidates in South Africa. Candidates must be representative of the national population demographics.

Reporting and Monitoring:

• Submit quarterly SDL&I reports to Eskom using the Data Collection Template.
• Eskom reviews reports within 30 days and notifies suppliers of non-compliance. Corrective measures must be implemented before the next reporting period, or retention clauses will be invoked.
• Submit the SDL&I Implementation Schedule within 28 days of contract award for monitoring and reporting.

Retention and Penalties:

• Eskom retains 1.5% of every invoice (excluding VAT) as security for SDL&I obligations. Retained amounts are released upon submission of SDL&I progress reports, fulfilment of obligations, and an approved compliance report.
• A penalty of 1.5% of the invoice amount or contract value applies for failure to meet SDL&I obligations.

CIDB Skills Development:

• Mandatory CIDB compulsory training with a Construction Skills Development Goal (CSDG) of 0.25%. Failure to meet this renders the tender non-responsive.

Points are awarded on a 90/10 or 80/20 system (price vs. specific goals). Maximum of 10 (90/10) or 20 (80/20) points for B-BBEE status. Points are added to price points, rounded to two decimal places. Contract awarded to the highest scorer per Section 2(1)(f) of the Preferential Procurement Policy Framework Act. Failure to provide B-BBEE documentation results in scoring only out of 90 for price and 0 out of 10 for specific goals.

The tender involves the design, supply, installation, commissioning, and testing of a Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station over a 24-month period. Bidders must select the applicable category (e.g., Category 1, 2, 3, or 4) based on their quality management system capabilities and submit the corresponding returnable documents as specified in the template.

Submit the following returnable documents based on the selected category: Form A, ISO 9001:2015 certificate, internal and external management system audit reports (including Nonconformity, Correction, and/or Corrective Action Reports), Draft Contract Quality Plan (CQP) and Inspection and Test Plan (ITP) as per Scope of Works (Ref ISO 10005), and information for defined roles, responsibilities, and authorities. Save the completed template in PDF, sign, and preferably lock the sheet before submission. Adjust print area to fit on 1 page if necessary.

Evaluation is based on the following criteria: Applicants must be legally registered entities capable of large-scale industrial projects, demonstrate financial and technical capacity for a 24-month timeline, and comply with South African regulatory requirements. Quality criteria include: valid ISO 9001:2015 certification or documented QMS compliant with ISO 9001:2015, evidence of operational QMS (internal audits, management reviews, corrective actions), and ability to develop and implement a Contract Quality Plan (CQP) and Quality Control Plan (QCP) per ISO 10005. Experience criteria include: proven track record in similar chemical storage/dilution systems and experience in power stations or industrial environments, preferably with Eskom.

ISO 9001:2015 certification is required with the following conditions: Product/Service scoping on the certificate must be defined and relevant, the certificate must be issued by an approved and authorized certification authority with recognized international accreditation, and the certificate must be valid (not expired). Alternatively, evidence of an implemented QMS with documented information for roles, responsibilities, authorities, and audit reports (internal and external) may be accepted.

Title: Supplier Quality Management: Document Identifier: 240-105658000

Alternative Reference QM 58

Number:

Area of Applicability: Eskom Holdings SOC Ltd

Functional Area: Quality Management

Revision: 3

Total Pages: 28

Next Review Date: October 2024

Disclosure Controlled Disclosure

Classification:

Compiled by Supported by Functional Authorized by

Responsibility

SA Sambo P Dondashe L Meyer K Pather

Chief Advisor Middle Manager Acting Senior General Manager

Quality Quality Manager Quality Risk and

Management Management Management Sustainability

Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021

EDC TN Formatted 15.10.2021

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

Content

. Introduction ............................................................................................................................... 3

2. Supporting Clauses .................................................................................................................. 3

2.1 Scope ............................................................................................................................... 3

2.1.1 Purpose ................................................................................................................. 3

2.1.2 Applicability ........................................................................................................... 3

2.1.3 Effective date ......................................................................................................... 3

2.2 Normative/Informative References ................................................................................... 3

2.2.1 Normative .............................................................................................................. 3

2.2.2 Informative............................................................................................................. 3

2.3 Definitions ........................................................................................................................ 4

2.4 Abbreviations ................................................................................................................... 5

2.5 Roles and Responsibilities ............................................................................................... 6

2.6 Process for Monitoring ...................................................................................................... 6

2.7 Related/Supporting Documents ........................................................................................ 6

3. Pre-Contract Award: Quality Requirements .............................................................................. 7

3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7

3.2 Quality Plan ...................................................................................................................... 8

3.3 Contract Quality Plan........................................................................................................ 8

3.4 Quality Control Plan ....................................................................................................... 10

3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16

3.7 Post-Contract Award ...................................................................................................... 17

3.7.1 Contract Execution .............................................................................................. 17

3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18

3.7.3 Supplier Quality Audit .......................................................................................... 18

3.8 Standard Conditions ....................................................................................................... 19

3.8.1 Rights of Access .................................................................................................. 19

3.8.2 Eskom Rights to Information ................................................................................ 20

3.8.3 Preservation ........................................................................................................ 21

3.8.4 Quality Audits Related Conditions ....................................................................... 25

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by

Eskom ................................................................................................................. 25

3.8.6 Special Processes ............................................................................................... 26

4. Acceptance ............................................................................................................................. 27

5. Revisions ................................................................................................................................ 27

6. Development Team ................................................................................................................ 27

7. Acknowledgements ................................................................................................................ 28

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

The intention of this specification is to specify and describe the minimum quality requirements for all

existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,

vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s

position is to partner with suppliers who fully demonstrate commitment to the development,

implementation, and maintenance of a quality management system (QMS) that conforms to the

requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve

their QMS and enhance service delivery by implementing and conforming to the standard.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

The purpose of this specification is to outline the requirements according to which suppliers shall

 develop,

 implement,

 maintain, and

 continually improve

a quality management system (QMS) based on ISO 9001, which should form the basis for conformity

to Eskom quality requirements and continually adhere to them throughout the duration of a contract

2.1.2 Applicability

This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,

suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests

for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products

and services.

2.1.3 Effective date

Date of authorisation of the specification

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems – Requirements

[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.

2.2.2 Informative

[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary

[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained

Success

[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy

[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure

[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )

[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions

[11] 240-12248652 Supplier Quality Management: List of Tender Returnables

[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and

Activities

[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures

2.3 Definitions

The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.

2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product

may comprise multiple individual components

2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality

required by the contract. It is a framework for the contractor’s process for delivering quality.

Purpose of a CQP is to outline how the results defined in the specifications will be achieved.

2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/

manufacturing shall not proceed without the attendance of, and written authorisation of, an

Eskom representative or Eskom inspection agency, whichever is applicable.

2.3.4 Intervention Points: those control points indicated by the various controlling bodies

concerned with the implementation of a specific QCP/ ITP. These can be in the form of

inspection, hold points, surveillances, witnesses, reviews and verifications.

2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of

performing quality assurance/ quality control, monitoring, inspection and/ or expediting

services.

2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or

health, causes an environmental incident, cause a huge production loss or major equipment

damage. Equipment that are safety/ redundancy/ protective device or covered by statutory

regulations requirements.

2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,

causes significant costs or secondary damage.

2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,

environmental, cost, availability and/ or reliability of plant.

2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that

renders the quality of an item, component, or product unacceptable or indeterminate. The

term also covers a deficiency in, or deviation from/non-adherence to, the quality management

system requirements, prescribed production processes, and/or related documentation such

as procedures and instructions.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be

applied to a specific object.

2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the

execution of the project, inclusive of test methods, procedures, and acceptance criteria (This

term is equivalent to QIP and ITP).

2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.

Requirements are generally specified in the purchase order and/or contract documentation,

but may not be limited to these.

2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside

the control room (breakers, bus-bars, CT’s, VT’s and transformers).

2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control

and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and

tele-control).

2.3.15 Special Process: is any production or service process which generates products or services

which cannot be measured, monitored, or verified prior to delivery and use.

2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.

A supplier may be a natural or legal person and includes any employee acting within the

course and scope of his/her employment or any agent or manager acting for, or on behalf of,

or in the interests of, the person registered as supplier on the Eskom supplier database.

2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that

enters into a subcontract and assumes some of the obligations of the supplier or prime

contractor.

2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection

activity will take place. Work may proceed, provided Eskom or its inspection agency has been

formally notified and confirmed that inspection is waived.

2.4 Abbreviations

Abbreviation Explanation

AIA Approved Inspection Authority

CA Corrective Action

CQP Contract Quality Plan

FIDIC Federation Internationale Des Ingenieurs- Conseils

FMECA Failure Mode, Effects and Criticality Analysis

HAZOP Hazard and Operability Study

ISO International Organisation for Standardisation

ITP Inspection and Test Plan

NC Nonconformity

NDT Non Destructive Testing

PMI Positive Material Identification

QCP Quality Control Plan

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

Abbreviation Explanation

QMS Quality Management System

PQP Project Quality Plan

RFI Request for Information

RFQ Request for Quotation

RFP Request for Proposal

SHEQ Safety, Health, Environment, and Quality

SETA Skills Education Training Authorities

WPS Welding procedure specifications

WQR Welder’s Qualification Record

2.5 Roles and Responsibilities

Eskom Quality representative/ professional will select applicable requirements for existing and

potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier

Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001

Standard).

The existing and/ or potential suppliers must complete, sign and return Form A with the other

returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and

responsibilities for this standard are defined within the text of this specification.

2.6 Process for Monitoring

The application of this specification throughout Eskom shall be audited as per the management

system audit schedule.

2.7 Related/Supporting Documents

The documents superseded by this specification: all divisional and business unit supplier quality

requirements standards and/or specifications.

Forms and templates:

[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management

Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form

A)

[2] 240-109253698 Template for a Typical Contract Quality Plan

[3] 240-109253302 Quality Control Plan/Inspection and Test Plan

[4] 240-126469599 Method Statement Template.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3. Pre-Contract Award: Quality Requirements

The quality assessment criteria and Form A of this specification will be selected and completed by

an Eskom Quality representative/ professional who will identify the applicable supplier quality

requirements to be met.

Form A of this specification must also be completed and signed by the supplier responding to an

Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements

as per this specification and ISO 9001 Standard or any additional quality requirements specific to

the scope of work.

3.1 Supplier and Sub-Supplier Quality Management System Requirements

3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS

that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest

applicable revision) and in accordance with the requirements of this specification.

3.1.2 Such a formal system shall consist of the appropriate documented information required by

ISO 9001 and may include a quality manual, quality plans, work procedures, work

instructions, method statements, work flow documentation, etc., as the case may be. This

requirement constitutes the most basic QMS requirements.

3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001

certificate from an accredited certification body, as indicated in the applicable Eskom

invitation (this requirement applies equally to both the supplier and any/ all manufacturing

third-party organisations mentioned above).

3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,

documented, implemented, reviewed and maintained QMS that complies with the

requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the

main supplier invariably requires the assistance of a sub-supplier in order to realise its own

supply obligations. The aforementioned requirement applies equally in all cases where any

such sub-supplier’s scope of responsibility includes the provision of any of the following

activities, namely, design and development, manufacturing, maintenance, testing, storage,

delivery, installation, commissioning, and project management, or in the cases the supplier

name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must

ensure that the changed entity can still fulfil the requirements as set out in the contract

documentation.

3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier

facilities.

3.1.6 The main supplier shall be responsible for defining and managing the specific quality

assurance and control elements applicable to the respective sub-supplier’s scope of

work/supply and ensure that its sub-supplier(s) quality programmes support Eskom

requirements.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect

the quality system prior to implementation of these changes.

3.1.8 The main supplier shall develop and implement a performance management programme for

their sub-supplier. The programme shall include, but not limited to:

 Verification of the QMS

 Audits and surveillances

 Regular assessment of the CQPs and reviews of QCPs.

 NC and Defect Management

 Inspection and test plans

 Risk management

3.2 Quality Plan

The information in this section constitutes the minimum requirements for a quality plan.

3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the

categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services

and processes shall have a documented, implemented, reviewed and maintained contract

quality plan and/or quality control plan (inspection and test plan).

3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All

production and/ or service provision shall be carried out in accordance with a documented

and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test

plan (ITP).

3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the

supplier’s quality system in order to demonstrate its ability towards both controlling and

meeting specified Eskom requirements.

Note 1: Contract Quality Plan should address the quality assurance elements related to the scope

of work and/ or technical specification.

Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality

control elements related to the scope of work and/ or technical specification.

3.3 Contract Quality Plan

The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality

plans (CQPs) and associated documentation in accordance with the requirements of project QMS

processes applicable to the sub-supplier’s scope of work.

The supplier shall, where applicable, based on scope of work criticality, ensure that procurement

documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for

supplier and Eskom review.

The main supplier shall ensure that sub-supplier CQPs are developed and implemented in

accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In

addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall

include the following (as applicable):

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.3.1 The management of records, including material tests, positive material identification (PMI)

testing, material certification, etc.

3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of

inspection.

3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior

to shipment.

3.3.4 The special processes related to welding: management of the welder’s qualification record

(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)

that will be used in the performance of work for supplier review and acceptance prior to

commencing manufacture. Welders shall be qualified to the specified Codes of Construction

for the applicable procedures. The requirements for qualification shall be specified by the

supplier, and welder records shall be maintained by sub-suppliers performing the work.

3.3.5 The special installation procedures and other required fabrication or manufacturing

procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)

that will be used in the performance of work shall require supplier review and acceptance

prior to commencing manufacture. The personnel carrying out special processes (for

example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully

verified by subsequent inspection and test shall be suitably qualified and, where applicable,

registered with statutory bodies as legally required, that is, as radiographic workers to conduct

radiography. The requirements for the qualification shall be specified, and personnel records

shall be maintained in accordance with the Project Quality Personnel Qualification

Specification and, where applicable, legal requirements.

3.3.6 The personnel required to perform special processes shall be certified competent through a

certificate of competency in accordance with the company’s internal training management

and competency control procedures or an external certification body (for example, NDT)

through an accredited service provider as per Skills Education Training Authorities (SETA)

requirements.

3.3.7 All personnel who perform activities that affect quality shall have their training needs identified

and documented. The required training shall be implemented in accordance with the

company’s training management and competency control procedures. All the training

certificates shall meet the SETA requirements in terms of having the unit standard completed

and the accreditation number of the service providers.

3.3.8 Instructions and requirements for equipment and materials storage, preservation, and

maintenance, including identification of materials required for preservation and maintenance,

are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that

appropriate resources are available at the time of delivery.

3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s

sub-suppliers by Eskom or it agent.

3.3.10 The CQP information need to include, but not limited to:

 Spells out the aspects of the QMS to be applied within a specific Eskom project, and the

methods to be utilised to ensure quality.

 Outline the resources, the communication channels, applicable documents and records to be

generated.

 Management Authority and Responsibility from both supplier and client need to outline in the

Cqp.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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 List of documents and records that will be used and submitted during the execution of the

project.

 Communications channels should include contact person and contact details

 Monitoring & measurement procedures for activities need to be indicated.

3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements

Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-

fabrication meeting and prior to commencement of manufacturing, whichever is earlier.

3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does

not have a CQP template.

3.4 Quality Control Plan

The supplier shall develop and implement processes and procedures that efficiently and effectively

monitor, verify and document the quality of the scope of work for deliverables.

The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail

sufficient to address all quality-control-related activities in a chronological order, from contract review

through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,

hand-over documentation, and certification. In addition, the supplier shall ensure compliance with

the following requirements:

3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a

supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be

performed and special attention to controls related to critical products and services.

3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and

they shall allow for the insertion of Eskom specific requirements, including hold and witness

points prior to the commencement of work.

3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection

authority or agency’s agreement prior to the commencement of work involving an activity

affected by such changes.

3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final

acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation

inspections where contracted, preservation, site acceptance tests, construction and erection

works, and pre-commissioning and commissioning tests.

3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier

Qcp/ itp.

3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at

the work location, and Eskom representatives on site shall have on-going access to this

information. Workplace documentation shall be available in English and in any workforce-

appropriate language.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-

supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details

of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-

supplier scope of work.

3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper

implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by

sub-suppliers.

3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of

selected functions and to perform surveillance or audits of the work.

3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can

be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or

other risks.

3.4.11 A QCP/ ITP shall contain the following information:

 Eskom contract number and title

 The supplier’s order number

 Identification of the area of works/contract

 Description of the work, with components, item number, and activity date

 QCP/ITP unique number

 A list of the sequence of operations, including inspection and tests

 The identification of the specification, drawing number, or procedure for each operation,

with reference to the relevant criticality risk rating

 The acceptance criteria, with reference to the technical specification, in-house, national, or

international standard, with the relevant clause number for each operation

 The inspection and test activities that the supplier has nominated for its intervention points

 Provision for the inclusion of intervention points nominated by Eskom and/or its authority/

agency

 Provision for intervention point acceptance by date and signature for all parties having

intervention in the plan

 Inspection and test records to be generated by the supplier for each operation and an

indication of records to be provided to Eskom (as applicable)

3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated

documentation applicable to the sub-supplier scope of work. Any changes made to the QCP

after submission must be resubmitted to Eskom for further review. The supplier shall ensure

that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements

Specifications, including, but not limited to, the following requirements:

 Clear and unambiguous description of the equipment and location(s) at which each activity

will take place, including facility location(s)

 Identification of quality verification activity and stage

 The details of reference documents, procedures, or method statements to be utilised in

performance of the activity, including specific reference to actual sections and pages of

procedures, standards, instructions, specifications, etc.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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 Definition of acceptance criteria

 Listing of certifying or verifying documents generated to provide evidence of compliance

with specified requirements; documents are to be provided using the proper Eskom

document numbering requirements

 Identification of main supplier and sub-supplier (where applicable) third-party/approved

inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,

document review, and verification monitoring points and provision for sign-off of each of the

above-mentioned parties for each intervention point

 Qualification requirements for quality control inspectors, including any third-party/AIA

inspectors

 Listing of all proposed test procedures

 Acceptance criteria for each inspection or test in alignment with specified tolerances

 A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where

applicable), and Eskom prior to commencement of work

 Inspection or testing intervention points, including, but not limited to, factory acceptance test

and package acceptance test, witness, and hold points

3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start

of each subsequent phase.

 The supplier shall arrange coordination meetings with Eskom prior to placement of orders

for items or equipment to ensure that all technical and commercial requirements are clear

and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.

 Supplier inspection personnel, including inspection agency personnel, shall be competent

and qualified to perform inspection and testing assignments. Mobilisation of all such

personnel shall be in compliance with the Project Quality Personnel Qualification

Specification.

3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with

comprehensive, clearly written, and unambiguous inspection and testing protocols, including

processes, procedures, and methods that shall include, but not be limited to, the following:

 Requirements for inspection checklists and inspection assignments, with lists of items to be

inspected

 An inspection and testing report format, report content, schedule for report processing and

distribution, and report retention requirements

 Inspection and test report results response tracking (log) and resolution of nonconformity in

inspection and test processes, procedures, or methods and nonconformity identified in

inspection and test results

 Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the

equipment and sub-systems (if applicable)

 Hazard and Operability Study (HAZOP) report, as applicable

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier

inspection and testing programmes. These shall include review of sub-supplier inspection

reports and other quality control documentation. Additional formal assessment of

manufacturing, fabrication, and assembly facility operations shall be conducted by the

supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s

inspection and testing programmes. Assessment frequency shall be established in

consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and

performance information. The assessment scope and schedule shall be developed in

consultation with Eskom.

3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased

product compliance with specifications shall obtain document return/review status prior to

implementation.

3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to

deliver the works.

3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will

keep minutes of these meetings.

3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or

AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality

representatives who will be involved in the works, and records are to be kept.

3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the

supplier’s or sub-supplier’s premises and on site where the work is being performed. The

supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.

3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality

control activities, either in the capacity as an AIA or inspection agency, on the works

contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,

hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such

organisation to carry out its work on behalf of Eskom.

3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier

does not have a QCP/ ITP template.

3.5 Pre-Contract Award: Quality Requirement

3.5.1 Main Supplier and Sub-supplier Categories

Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are

classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality

documentation as per the tender selected category (indicated in Form A) using the list of tender

returnables document.

NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for

information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for

the procurement of products and services].

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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The following are the minimum returnable documentation for Categories 1 to 4:

3.5.2 Category 1: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the

latest applicable revision). The QMS should drive the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal and external

audit reports. The audit reports must include, if applicable, nonconformity identified, and the

resulting remedial actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit a draft, or an example of an inspection and test

plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

documents (240-12248652).

3.5.3 Category 2: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed, implemented and maintained QMS

that complies with ISO 9001 or any applicable standard of quality management system (the latest

applicable revision). The following documents (approved/ signed copies) shall be submitted:

 Quality Management System manual or a documented information that have defines and

describes the QMS and its scope

 Quality Policy, aligned with the supplier’s strategic direction (documented information)

 Quality Objectives (documented information)

 Control of documented information (both maintain and retain documented information )

 Internal audit procedure (documented information)

 Control of nonconforming outputs (documented information)

 Nonconformity and Corrective action procedure (documented information)

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal audit reports. The

audit reports must include, if applicable, nonconformity identified, and the resulting remedial

actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or

quality control plan (QCP) on similar or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

document (240-12248652).

3.5.4 Category 3: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001

(or the latest applicable revision). The following documented information (approved/ signed

copies) shall be submitted:

o Quality management system manual or a (documented information) that have

defines and describes the QMS and its scope

o Quality Policy, aligned with the supplier’s strategic direction (documented

information)

o Quality Objectives (documented information)

o Control of documented information (both maintain and retain documented

information )

o Internal audit procedure (documented information)

o Control of nonconforming outputs (documented information)

o Nonconformity and Corrective action procedure (documented information)

The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example inspection and test plan (ITP) or

quality control plan (QCP).

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

NB: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.5.5 Category 4: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a quality method statement based on ISO 9001 and specific to the

scope of work.

 The quality method statement should address all the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic

direction). (documented information)

 The supplier shall submit a copy of quality objectives. (documented information)

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of the documented information for roles, responsibilities and

authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant

documented information are; organization charts, job descriptions, work instructions, duty

statements, manuals, procedures.

Note: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment

Supplier capability and capacity assessments shall be performed prior to contract award on potential

suppliers participating in Eskom Holdings procurement process to:

 provide products and services with high risk to operational sustainability

 work on critical plant and equipment

 supply of critical plant items or components

 provide special processes

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant

equipment, supplying commodities and providing specialised services shall be subjected to the

capability and capacity assessment.

Critical plant includes the following:

 Generation Level 1 & 2 plant

 Transmission and Distribution Power Plant & Control Plant

 Mega Projects

All potential quality risks identified will be included in the assessment report provided for the tender

evaluation.

Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:

Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether

capability and capacity assessment will be conducted.

3.7 Post-Contract Award

3.7.1 Contract Execution

The supplier shall submit the following documents within 30 days or as per stated timeline after the

contract date, prior to the commencement of work, for acceptance by Eskom:

 The supplier shall complete a QCP before contract award. This shall be reviewed and

signed off by Eskom within 30 days or as per stated timeline after contract award.

 The supplier shall complete a quality control plan and ITP(s) for review and acceptance by

Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30

days or as per stated timeline after contract award.

 The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and

by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier

and Eskom comments shall be resolved prior to commencing work.

 The equipment lists and an indication of pressurised components and systems.

Note: These plans are to be compiled in line with Eskom’s requirements and will have to be

discussed with, and approved by, Eskom prior to any work commencing.

 Correspondence shall be directed to the project manager, and periodic quality review

meetings shall be convened by Eskom with the supplier.

 The mandatory quality review meetings are to be convened by the nominated project quality

manager or his/her representative for the contract.

 Monthly quality performance and management reports are to be prepared by the supplier

during contract execution. The content of these reports shall be agreed by Eskom when

submitted to Eskom on a monthly basis.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.7.2 Supplier Quality Performance Monitoring Phase

During the contract execution phase, suppliers shall be monitored by Eskom for performance on

quality-related aspects.

The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to

the supplier.

The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the

execution of a contract using agreed key performance indicators. The monitored key performance

areas include the following:

 CQP and QCP /ITP

 Delivery

 Design

 Cost

 Management system

Subsequent key performance indicators associated with these areas will include the following:

 Nonconformity monitoring

 Audit and assessment evaluation scoring

 Management system compliance and accreditation

 Achievement of delivery targets as per contractual agreements

 Process improvements

 Correction and corrective action response and closure

3.7.3 Supplier Quality Audit

3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers

3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers.

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user to ensure it is in line with the authorized version on the system.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,

accredited, and experienced personnel in accordance with procedures documented in the

Cqp.

3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project

scope of work quality audits and related quality performance reviews. Supplier quality audits

and related quality performance review processes shall be designed to address evaluation

of progress towards completion of project functional area deliverables as well as final

deliverable quality.

3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional

areas and related quality performance reviews at the time of first post-contract award CQP

submission.

3.8 Standard Conditions

3.8.1 Rights of Access

Eskom:

3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts;

3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well

as any documentation, materials, or equipment associated with the work, at any time or

project work location; and

3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-

suppliers.

The supplier:

3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with

the work at any time;

3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and

witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification

shall be conducted at no extra cost to Eskom;

3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,

and supporting documentation through provision of access to view and photocopy, as

required, to support verification of scope of work requirements. Access shall include the

ability to photograph Eskom equipment, systems, system components, materials, etc.;

3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by

itself or sub-suppliers, where Eskom might not have participated in the witnessing of their

quality assurance or control (this refers to inspections, audits, etc. performed by the supplier

on its own sub-suppliers);

3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by

Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and

3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.2 Eskom Rights to Information

3.8.2.1 To expect that the works will be conducted in accordance with the contract between the

parties.

3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.

3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in

selected audits as an observer and by assessing the supplier during key work stages.

Eskom will coordinate with the supplier to develop an oversight schedule aligned with the

supplier’s audit schedule.

3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the

audit programme.

3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier

shall provide all resources to support these activities.

3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.

3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.

3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective

of the agreed payment schedule and in accordance with the conditions of contract.

3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts.

3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as

well as any documentation, materials, or equipment associated with the work, at any time or

project work location.

3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.

3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s

or sub-supplier’s premises and on site where the work is being performed.

3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs

for Eskom oversight of selected functions and to perform surveillance or audits of the work.

3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and

before delivery, construction, erection, and commissioning to measure, test, and inspect the

products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery

order at any time and for any portion of the work that is not being performed in accordance

with the specified/agreed requirements.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3 Preservation

The supplier shall develop and implement a comprehensive preservation programme consisting of

plans, processes, procedures and actions undertaken for the purpose of planning for and

maintenance of material deliverables quality. The supplier preservation programme scope includes,

but is not limited to, the following:

3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct

implementation of, preservation programme requirements.

3.8.3.2 Development and implementation of preservation programme training appropriate to work

need.

3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of

services encompassing an online monitoring system and asset tracking during, but not

limited to the following stages: inspections, testing, shipping, transportation, storage, and

commissioning. The supplier is to enable full access during all of these stages in order to

allow the installation of the devices on Eskom-identified products and equipment, which

include the sub-supplier’s testing facilities, processing plant, and any other processes

deemed important towards effective and efficient quality control.

3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service

provider in ensuring seamless installation of the device and other associated installations.

Moreover, there is also a need to integrate data flows and systems between Eskom and the

supplier. Further details are included in the Eskom specifications and works information.

3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of

preservation requirements.

3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements

and recommendations.

3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency

with preservation programme expectations.

3.8.3.8 Preservation work plan development and plan execution performance evaluation of all

parties engaged for provision of material transportation, handling, or storage services.

3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance

at all work locations.

3.8.3.10 Development of a preservation programme records management process, in compliance

with Eskom information management requirements, which comprehensively addresses

generation, maintenance, and ready access by Eskom to all preservation programme

records.

3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for

identification of all physical asset pre-operation preservation of quality requirements. In this

reference, the term “physical assets” should be understood to include bulk materials,

including consumable items, equipment systems, system components, and any other

procured or supplied materials or equipment transferred to project control, but not deployed

for operational purposes.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3.12 Where the project responsibility for equipment and materials management has been

formally delegated, the supplier’s preservation programme shall ensure clear and

unambiguous communication of pre-operation preservation of goods quality requirements

to sub-suppliers.

3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document

processes and procedures for efficient and effective monitoring of compliance with

programme requirements.

3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of

preservation requirements in the engineering instruction and subsequent inclusion of said

instruction in procurement documentation and shall be applicable until such time as

equipment or materials have been incorporated in an operating or operational system or

structure.

3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for

management of preservation responsibilities between project functional areas, for example,

procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to

construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level

responsibility between various subcontracted service providers.

3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project procurement, logistics, construction management,

quality, security, and other project functional areas, as required, for efficient and effective

implementation of preservation requirements. This shall take the form of a preservation

programme applicable to all systems, system components, equipment, materials, customer-

supplied materials, and other goods procured or managed under the scope of work.

3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously

address temporary, long-term, and in-transit preservation requirements, including, but not

limited to:

 requirements for protection against, or insulation from, atmospheric conditions,

sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or

other physical environment conditions;

 detailed procedures for application, use, monitoring, and maintenance of coatings,

coverings, fasteners, lines, and other components for internal and external weather

proofing;

 requirements for electrical grounding or isolation;

 requirements for internal or external environment creation, for example, inert gas

charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;

 detailed procedures for initial set-up, charging, activation, and maintenance of

internal atmosphere generation, regeneration, monitoring, and relieving systems, for

example, inert gas management systems;

 requirements for protection against, or insulation from, vibration or long-period

cyclical motion in transit, for example, wave-generated movement during sea

transport;

 internal and external structural integrity protection, for example, internal and external

bracing, padding, framing, chocking, etc.;

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

 support structure requirements, for example, stools, pads, or other devices,

substrates, or support required to ensure in-storage and in-transit stability of

systems, system components, equipment, and material, or other discrete units or

items;

 provision for physical separation and/or barriers to prevent airborne or direct

transmittal of contaminants between work areas or between work areas and storage

areas, for example, prevention of carbon steel grinding or cutting debris impact on

stainless steel elements, airborne drift of blast aggregate into vessels or machinery,

etc.;

 provision for, and final disposition of, temporary and longer-term storage or transit

required supports and related binding devices, for example, stools, stands, sea

fasteners, platforms, chocks, spacers, cabling, etc.;

 provision of requirements for temporary work platforms or other support structures

required to ensure provision of preservation services, for example, provision of a

self-elevating work platform for periodic access to elevated fittings, gauges, man-

ways, etc.;

 requirements for protection against, or insulation from, contact with other objects, for

example, padding or other protection for external tubing, fittings, or other impact-

sensitive structures or components;

 clear physical delineation of temporary and longer-term storage areas supplemented

by hard and soft barriers, as required, to maintain a protective perimeter;

 documented agreements with storage facility and transportation provider

management regarding security management, including, but not limited to, facility

access and egress control and control of access to project goods and materials

within facility boundaries or aboard vehicles or vessels; and

 detailed procedures for inspection and testing to verify performance of preservation

procedures and to provide for timely notice and corrective action to maintain

preservation status.

3.8.3.18 The supplier’s preservation management programme scope shall encompass

management of preservation requirements, from initial transfer of ownership or management

responsibility to project scope of responsibility, through any period of temporary or longer-

term storage and through any period of transit, including transit for final delivery at point of

active use or installation.

3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously

address processes and procedures to ensure that storage and control of materials are

accomplished in accordance with manufacturer recommendations, specifications, and

project-specific requirements.

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions

to address preservation and control of valves, electrical motors and components,

mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,

gaskets, coatings, insulation, and other materials. Special precautions include, but are not

limited to, supplier-specified maintenance procedures related to engines, electric motors,

pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.

3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the

system, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented in purchase orders, work authorisations, and other

communications between the supplier and sub-suppliers.

3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,

supplier procurement processes shall ensure clear and unambiguous documentation of sub-

supplier input into preservation management programme requirements.

3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project logistics, construction management, quality, security,

and other project functional areas, as required, for efficient and effective implementation of

preservation requirements.

3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-

supplier responsibility for execution of all preservation management programme elements,

including, but not limited to, all systems, processes, procedures, methods, ready access to

records, and provision of equipment, tools, or services essential to efficient and effective

execution of the preservation management programme.

3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are

clearly and unambiguously defined within the project team and efficiently and effectively

implemented at all project scope of work locations. Inclusion of supplier and sub-supplier

scope of work in the development and implementation of a preservation management

programme shall be considered essential to efficient and effective preservation

management programme execution.

3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility

for oversight and management of preservation management programme elements during

every stage of project development.

3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation

records for inspection and audit.

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.4 Quality Audits Related Conditions

3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review

schedule and shall incorporate the current schedule as an attachment to the supplier CQP.

3.8.4.2 The supplier’s quality audit and related quality performance review schedule development

process shall be designed to incorporate consideration of information generated by

previously conducted audits and reviews, by input from project risk management evaluations

(risk register), or from Eskom or sub-supplier subject matter expertise.

3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected

audits as an observer and by assessing the supplier during key work stages. Eskom will

coordinate with the supplier to develop an oversight schedule aligned with the supplier’s

audit schedule.

3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the

supplier reflected in the audit programme.

3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and

unscheduled, during all phases of the contract. The supplier shall provide all resources to

support these activities.

3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture

and before delivery, construction, erection, and commissioning to measure, test, and inspect

the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect

products that are being manufactured by any sub-supplier. This includes surveillances.

3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-

suppliers.

3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting

quality audits and related quality performance reviews shall be defined in the supplier CQP

and shall be in compliance with the Project Quality Personnel Qualification Specification.

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom

3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated

by the supplier as a matter of urgency in order to determine the root cause, corrective action

measures, as required, with implementation time frames.

3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to

Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days

from the date of issue of the nonconformity and should be aligned with the site

requirements/procedure.

3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the

supplier proceeding with any pending/further intervention or corrective action, as may be

required by Eskom.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during

the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in

breach of contract and shall be held liable for any repair, rework, and/or associated

replacement costs. The supplier may, in such instances, also be held liable for the full costs

associated with the conducting of follow-up audits/surveillances/inspections.

3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection

reports raised by Eskom or its appointed inspection authority/agency shall form the basis of

any action to rescind/withdraw the supplier’s qualification status.

3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and

issued to the suppliers via the contract communication protocol. The suppliers shall

investigate the matter and respond in writing to Eskom of disposition within the stated

contractual conditions.

Note: The dates for the disposition should align to contractual conditions.

3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and

shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the

system failures. The supplier with raise a Corrective Action Report and undertake Root

Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken

immediately.

3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated

contractual conditions. The Project Manager should apply contractual remedies in

accordance with Fidic/ NEC contract.

3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same

supplier within a period of 6 months or less. This must then be escalated to the management

review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then

the matter must be escalated to the supplier review committee for recommendation.

3.8.6 Special Processes

The following requirements shall be applicable as well as additional requirements as specified in the

scope of work for the provision of the following special process services:

3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified

or work methods and operators tested and qualified are controlled and all steps followed

before the work can commence.

3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication

techniques, coating, painting, etc.

3.8.6.3 All special processes (procedures and processes) shall be submitted for review and

acceptance by Eskom, accredited or certified agency. No work shall commence until these

are accepted.

3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified

or approved by an accredited body and proof of certification shall be submitted to Eskom for

review. An example for this will be the Welding Management System based on ISO 3834.

3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review

and acceptance.

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user to ensure it is in line with the authorized version on the system.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in

accordance with the procedures, processes and/ or applicable standards/ codes.

3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by

the supplier in accordance with the applicable procedure or code and these made available

to Eskom at all times.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Kerseri Pather General Manager: Risk and Sustainability

Lenock Meyer Acting Senior Manager: Quality Management

Pamela Dondashe Middle Manager: Quality Assurance

Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management

Suzette Manthe Senior Advisor: Quality Performance and Planning

Lorna Ndlela Middle Manager: Eskom Document and Records Management

5. Revisions

Date Rev. Compiler Remarks

October 2021 3 SA Sambo Specification was due for revision and in addition, to

align the requirements with the latest Eskom business

processes and systems.

October 2018 2 SA Sambo Specification reviewed to be aligned with the

requirements of ISO 9001:2015

March 2016 1 SA Sambo Specification was due for revision and also to

repackage the requirements and tender returnable

documents into four categories.

December 2011 0 A Hunter New document

6. Development Team

The following people were involved in the development of this document:

 Andrew Else

 Bongi Tshabalala

 Feziwe Mogamisi

 Lesego Garegae

 Patrick Thwane

 Xolani Zuma

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

7. Acknowledgements

Eskom Operational Quality Forum Members

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Reg No 2002/015527/30.

Department: Supply Chain Management. For specific contacts, refer to the tender document or Eskom’s official procurement portal.

Submit the following returnable documents as per the tender category (Category 1, 2, 3, or 4) indicated in Form A and the List of Tender Returnables (240-12248652):

• Completed and signed Form A (Tender and Contract Quality Requirements for Supplier Quality Management Specification 240-105658000/QM 58 and ISO 9001).
• Category-specific documentation (e.g., ISO 9001 certificate, QMS manual, quality policy, audit reports, draft Contract Quality Plan (CQP), Quality Control Plan (QCP)/Inspection and Test Plan (ITP), documented information for roles/responsibilities, and management review records).
• Ensure all documents are aligned with the scope of work and Eskom’s requirements.

Mandatory:

• Valid ISO 9001 certification (unless exempted per tender category).
• Proven capacity/capability to execute high-risk/special processes (e.g., chemical storage, welding).
• Compliance with Eskom’s Supplier Quality Management Specification (QM 58).
• Submission of all category-specific returnable documents (per List of Tender Returnables 240-12248652).

Preferred:

• Experience in power station projects (especially chemical handling systems).
• Prior work with Eskom or similar utilities.
• Demonstrated nonconformity management and continuous improvement in QMS.

Exclusions:

• Suppliers without a documented QMS (unless Category 4 applies).
• Failure to meet category-specific documentation requirements.

Scope: Design, supply, installation, commissioning, and testing of the Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station for 24 months.

Quality Requirements:

• Develop, implement, maintain, and continually improve a Quality Management System (QMS) based on ISO 9001.
• QMS must conform to Eskom’s Supplier Quality Management Specification (QM 58).
• Contract Quality Plan (CQP) and Quality Control Plan (QCP)/Inspection and Test Plan (ITP) must be submitted for Eskom review and acceptance.
• Special processes (e.g., welding, non-destructive testing, coating) require pre-qualification and operator certification.
• Preservation programs must be implemented for materials, equipment, and systems to maintain quality during storage, transportation, and installation.
• Nonconformities must be managed with root cause analysis, corrective actions, and formal responses to Eskom within 14 days.

Standards and References:

• ISO 9001 (Quality Management Systems – Requirements).
• ISO 10005 (Guidelines for Quality Plans).
• ISO 10006 (Guidelines for Quality Management in Projects).
• SANS 10845-1 (Construction Procurement).
• Eskom’s SHEQ Policy (32-727).
• CIDB Best Practice Guideline A4 (Evaluating Quality in Tender Submissions).

Methodology Requirements:

• Suppliers must submit a detailed methodology for the scope of work, including:
• Clear and unambiguous descriptions of equipment, locations, and activities.
• Identification of quality verification stages and reference documents (procedures, standards, specifications).
• Definition of acceptance criteria for each inspection or test.
• Listing of certifying/verifying documents to provide evidence of compliance.
• Qualification requirements for quality control inspectors.
• Method statements must align with Eskom’s templates (e.g., 240-126469599 Method Statement Template).
• Suppliers must ensure sub-suppliers’ methodologies are reviewed and accepted by Eskom.

Experience and Qualifications:

• Suppliers must demonstrate capability and capacity to execute high-risk/special processes (e.g., chemical storage, welding, NDT).
• Capability and capacity assessments will be performed prior to contract award for suppliers working on critical plant/equipment or providing special processes.
• Critical plant includes Generation Level 1 & 2, Transmission and Distribution Power Plant & Control Plant, and Mega Projects.
• Suppliers must submit documented evidence of:
• Experience in similar projects (preferably power station projects).
• Qualified personnel for special processes (e.g., welders with WQR, NDT inspectors).
• Training records meeting SETA requirements (unit standards and accreditation numbers).
• Sub-suppliers must also meet experience and qualification requirements if involved in critical activities.

Quality Management System (QMS):

• Suppliers and sub-suppliers must develop, implement, maintain, and continually improve a QMS conforming to ISO 9001 or an applicable standard.
• QMS must include documented information such as a quality manual, procedures, work instructions, and method statements.
• ISO 9001 certification is mandatory unless exempted per the tender category.

Contract Quality Plan (CQP):

• Must be submitted prior to the initial scope of work kick-off or pre-fabrication meeting.
• Must outline how quality will be achieved, including resources, communication channels, and applicable documents.
• Must include management authority, responsibilities, and monitoring/measurement procedures.
• Must address special processes (e.g., welding, NDT) with qualified personnel and procedures.

Quality Control Plan (QCP)/Inspection and Test Plan (ITP):

• Must cover all stages: materials certification, fabrication, in-process inspections, final acceptance tests, packaging, preservation, site acceptance tests, construction, and commissioning.
• Must be reviewed and accepted by Eskom before work commences.
• Must include intervention points (hold/witness points) for Eskom oversight.
• Changes to accepted QCPs/ITPs require Eskom’s approval.

Preservation Programme:

• Must include plans, processes, and procedures for maintaining material/equipment quality during storage, transportation, and installation.
• Must address environmental protection, structural integrity, and compliance with manufacturer recommendations.
• Must provide Eskom with free and unrestricted access to preservation records.

Audits and Monitoring:

• Eskom will conduct periodic audits and performance reviews using key performance indicators (e.g., nonconformity monitoring, audit scores, delivery targets).
• Suppliers must submit monthly quality performance and management reports.
• Suppliers must maintain an accurate audit schedule and provide access to audit reports.

Mandatory Compliance:

• ISO 9001 certification (unless exempted per tender category).
• Compliance with Eskom’s Supplier Quality Management Specification (QM 58).
• Submission of Form A and all category-specific returnable documents (per List of Tender Returnables 240-12248652).
• Valid tax clearance certificate.
• CIDB registration (if applicable).
• B-BBEE compliance (minimum Level 1 as per PPPFA).

Additional Requirements:

• Sub-suppliers must also comply with QMS requirements if involved in design, manufacturing, testing, or installation.
• Eskom reserves the right to audit suppliers and sub-suppliers for compliance.

Safety, Health, Environment, and Quality (SHEQ):

• Compliance with Eskom’s SHEQ Policy (32-727) is mandatory.
• Suppliers must ensure all activities adhere to applicable health and safety regulations.
• Special processes (e.g., welding, coating) must comply with statutory safety requirements.
• Personnel performing special processes must be registered with statutory bodies where legally required (e.g., radiographic workers).
• Suppliers must provide a safe working environment and ensure all personnel are trained and competent for their roles.
• Hazard and Operability Study (HAZOP) and Failure Mode, Effects, and Criticality Analysis (FMECA) reports may be required for equipment and sub-systems.

Contract Duration: 24 months for the Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station.

Rights and Obligations:

• Eskom reserves the right to:
• Review, inspect, and audit any part of the supplier’s QMS, documentation, materials, or equipment at any time.
• Appoint resident quality inspectors at the supplier’s or sub-supplier’s premises (workspace provided at no cost to Eskom).
• Select intervention points in QCPs/ITPs for oversight and perform surveillance or audits.
• Suspend deliveries if work does not meet specified requirements.
• Withhold payment for outstanding nonconformities.
• Conduct independent quality audits during all contract phases.
• Supplier obligations:
• Grant Eskom access to all quality plans, procedures, and records.
• Cooperate with Eskom’s requests for documentation, inspections, and audits at no extra cost.
• Ensure sub-suppliers provide access to Eskom for verification of scope of work requirements.
• Allow Eskom to assess, audit, approve, or reject sub-suppliers.
• Flow down all contractual requirements to sub-suppliers.

Nonconformity Management:

• Nonconformities identified by Eskom must be investigated, and a formal response submitted within 14 days.
• Supplier is liable for repair, rework, or replacement costs for nonconforming products.
• Repeated nonconformities may lead to rescinding the supplier’s qualification status or escalation to management review committees.
• Contractual remedies (per FIDIC/NEC) apply if the supplier fails to rectify nonconformities within stipulated timeframes.

Special Processes:

• All special processes (e.g., welding, NDT, coating) must be pre-qualified and submitted for Eskom’s review and acceptance before work commences.
• Operators must be certified and qualified per applicable standards/codes.
• Records of qualifications must be maintained and made available to Eskom.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

The intention of this specification is to specify and describe the minimum quality requirements for all

existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,

implementation, and maintenance of a quality management system (QMS) that conforms to the

a quality management system (QMS) based on ISO 9001, which should form the basis for conformity

to Eskom quality requirements and continually adhere to them throughout the duration of a contract

[1] ISO 9001 Quality Management Systems – Requirements

[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.

[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary

[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects

[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained

[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )

[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions

[11] 240-12248652 Supplier Quality Management: List of Tender Returnables

2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality

required by the contract. It is a framework for the contractor’s process for delivering quality.

2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/

2.3.4 Intervention Points: those control points indicated by the various controlling bodies

inspection, hold points, surveillances, witnesses, reviews and verifications.

performing quality assurance/ quality control, monitoring, inspection and/ or expediting

Title: Supplier Quality Management: Document Identifier: 240-105658000

Functional Area: Quality Management

Quality Quality Manager Quality Risk and

This document is the Eskom Supplier Integrity Pact, applicable to Eskom Holdings SOC Ltd and all its wholly owned subsidiaries. It governs ethical behaviour for all existing and potential suppliers. Key points:

• Defines ethical behaviour as actions and decisions that bring about fair and appropriate outcomes for all parties.
• Eskom commits to procurement policies aligned with South African laws and constitutional principles (fairness, transparency, equity, cost-effectiveness, competitiveness).
• Suppliers must read, complete, sign, and submit the Integrity Declaration Form for every Eskom procurement process.
• Both Eskom and suppliers agree to refrain from dishonesty, fraud, corruption, and anti-competitive practices (e.g., under-pricing, collusion, bid rigging).

Ethics Office: [email protected]

Forensic Team: [email protected]

Hotline: 0800 11 27 22

Submit the following returnable documents:

• Signed Integrity Declaration Form for every Eskom procurement process.
• Completed Non-Disclosure Agreement (NDA) for handling confidential information.
• Integrity Declaration Form incorporating a Declaration of Fair Tendering Practices for every tender/RFQ.

Disqualification risks:

• Failure to disclose conflicts of interest (financial, personal, or private) with Eskom employees/directors.
• Submission of false certifications, forged documents, or deliberate misrepresentation of information.
• Offering or accepting gifts/business courtesies exceeding R1500 or intended to improperly influence Eskom employees/directors.
• Engaging in collusion, bid rigging, or anti-competitive practices.
• Any dishonest, fraudulent, or corrupt practices during procurement or contract execution.

Reporting unethical behaviour: Contact Eskom Ethics Office ([email protected]), Forensic Team ([email protected]), or the toll-free hotline (0800 11 27 22).

Required returnable documents:

• Integrity Declaration Form: Must be completed, signed, and submitted for every Eskom procurement process.
• Integrity Declaration Form incorporating a Declaration of Fair Tendering Practices: Required for all Eskom tenders and Requests for Quotation (RFQs).

General requirements:

• Must be a registered vendor on Eskom’s Vendor Database.
• Must be a legal entity (natural or juristic person) capable of entering into a contract.
• Must comply with all South African laws and Eskom policies (e.g., BBBEE, Employment Equity Act).

Ethical requirements:

• No prior convictions for fraud, corruption, or unethical business practices.
• Must not be listed on National Treasury’s List of Restricted Suppliers.
• Must agree to Eskom’s Supplier Integrity Pact and disciplinary processes.

Technical requirements:

• Proven track record in designing, supplying, and installing chemical storage/dilution systems (preferably for power stations).
• Ability to meet the 24-month project timeline with milestones for design, supply, installation, and testing.
• Compliance with occupational health and safety (OHS) standards for hazardous materials (sulphuric acid).

Mandatory compliance requirements:

• Sign and submit the Integrity Declaration Form for all Eskom procurement processes.
• Complete a Non-Disclosure Agreement (NDA) for access to confidential information.
• Disclose any conflicts of interest (financial, personal, or private) with Eskom employees/directors via the Integrity Declaration Form.
• Avoid gifts/business courtesies exceeding R1500 or those that may improperly influence Eskom representatives.
• Prohibited: Bribes, inducements, or unethical dealings with Eskom employees/directors involved in evaluation/adjudication/negotiation.
• Prohibited: Collusion, bid rigging, or anti-competitive agreements with other tenderers.
• Align with Eskom’s ethical standards, including labour practices and employment equity initiatives.

Consequences of non-compliance:

• Supplier Discipline Process may be initiated for misconduct.
• Potential suspension from the Eskom Vendor Database.
• Names of non-compliant suppliers and their directors may be forwarded to National Treasury for inclusion on the List of Restricted Suppliers.

Employment Equity: Suppliers are encouraged to align with Eskom’s policies on employment equity, ensuring fair treatment and equal opportunities for all employees, in compliance with the Employment Equity Act.

Contractual terms and obligations:

• Eskom treats all tenderers according to constitutional principles: fairness, transparency, equity, cost-effectiveness, and competitiveness.
• Suppliers may face the Supplier Discipline Process for contraventions of the Integrity Pact or misconduct. Eskom may suspend suppliers from its Vendor Database, impose sanctions, or take disciplinary action against employees/directors. Non-compliant suppliers may be listed on National Treasury’s Restricted Suppliers Database.
• Eskom employees/directors are prohibited from having any direct or indirect beneficial interest in Eskom contracts. This includes third-party transactions with indirect links to Eskom contracts.
• If an Eskom employee/director has a relationship or interest in a tender under evaluation, they will be excluded from the evaluation/negotiation process.
• This Integrity Pact is governed by South African law. Its provisions remain valid even if some are deemed invalid. Actions under this Pact do not preclude other civil or criminal proceedings.
• The Pact remains valid until replaced.

Special conditions for suppliers:

• Conflict of Interest: Suppliers must disclose any financial, personal, or private interests with Eskom employees/directors that could affect objectivity or decision-making. This includes relationships that may be perceived as conflicts.
• Gifts and Business Courtesies: Permitted up to R1500 in value, provided they do not negatively affect Eskom’s reputation or improperly influence recipients.
• Prohibited Conduct: No unethical or fraudulent dealings with Eskom employees/directors involved in evaluation/adjudication/negotiation. No bribes, gifts, fees, commissions, or inducements may be offered or requested.
• Fair Tendering: Suppliers must not enter into dishonest or illegal agreements with other tenderers. Collusion and bid rigging are strictly prohibited.
• Employee/Director Restrictions: Eskom employees/directors are prohibited from having any direct or indirect personal or beneficial interest in Eskom contracts.

Project falls under Category 2 for Pre-contract Award Quality Requirements (clause 3.5.-105658000). Only one category may be selected. Site assessment applicability must be indicated. Main Supplier and Sub-supplier Capability and Capacity Assessment is referenced in clause 3.-105658000.

Complete and sign the returnable form to acknowledge and accept Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard.

Tenderer must complete and sign the form to acknowledge and accept Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard.

Evaluation is based on: Legal registration and contract capability; compliance with South African regulatory and statutory requirements; demonstrated experience in similar projects (design, supply, installation, commissioning of chemical storage/dilution systems); ISO 9001 Quality Management System certification or compliance; capability to meet Eskom’s Quality Requirements (Document 240-105658000); proven technical capacity to execute within 24 months; ability to manage special processes and handle sulphuric acid systems safely; site assessment may verify capability. Post-contract evaluation includes Contract Execution, Supplier Quality Performance Monitoring, Quality Audits, and Management of Nonconformities.

Project scope: Design, supply, installation, commissioning, and testing of sulphuric acid storage and dilution upgrade at Duvha Power Station over 24 months. Pre-contract award quality requirements apply under Category 2 (clause 3.5.-105658000). Only one category may be selected. Site assessment applicability must be indicated. Main Supplier and Sub-supplier Capability and Capacity Assessment is referenced in clause 3.-105658000. Post-contract: Eskom retains rights of Access, Information, Preservation, and Quality Audits. Special Processes (clause 3.8.-105658000) must be adhered to.

Methodology must align with ISO 9001 clauses: Context of the Organisation, Leadership, Planning, Support, Operation, Performance Evaluations, and Improvement. Guiding principles: Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision making, and Relationship Management.

ISO 9001 Standard compliance required for clauses: Context of the Organisation, Leadership, Planning, Support, Operation, Performance Evaluations, and Improvement. Principles: Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision making, and Relationship Management. Post-contract: Contract Execution, Supplier Quality Performance Monitoring Phase, Eskom Rights of Access/Information, Preservation, Quality Audits, Management of Nonconformities, and Special Processes.

Mandatory compliance with Eskom Supplier Quality Requirements (Document 240-105658000) and ISO 9001 Standard. Required clauses: Context of the Organisation, Leadership, Planning, Support, Operation, Performance Evaluations, Improvement. Required principles: Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision making, Relationship Management. Post-contract: Contract Execution, Supplier Quality Performance Monitoring Phase, Eskom Rights of Access/Information, Preservation, Quality Audits, Management of Nonconformities, and Special Processes.

Contractual terms include Eskom Rights of Access, Rights to Information, Preservation, Quality Audits, Management of Nonconformities and Nonconforming Outputs, and Special Processes (refer to clause 3.8.-105658000).

Evaluation includes compliance with ISO 9001 Standard clauses (4-10) and principles (1-7). Post-contract award evaluation covers Contract Execution and Supplier Quality Performance Monitoring Phase. Quality Audits and Management of Nonconformities are applicable.

• Project: Design, supply, installation, commissioning, and testing of the sulphuric acid storage and dilution upgrade at Duvha Power Station.
• Duration: 24 months.
• Site: Duvha Power Station’s Water Treatment Plant (WTP).
• Works Information is in Part C3: Scope of Work.
• Site Information is in Part C4: Site Information.

• Project Manager: Nokwazi Base.
• Address: Duvha Power Station, PO Box 2199, Witbank, 1035.
• Tel: +27 13 690 0310.
• Fax: +27 867 516 274.
• Email: [email protected].
• Supervisor: To be announced (TBA).

• Submit the C1.1 Form of Offer and Acceptance as a returnable document.
• The tenderer’s authorised representative must sign the Offer part of the Form.
• The Employer may accept the offer by signing the Acceptance part and returning a copy including any Schedule of Deviations before the validity period ends.
• Ensure all required securities, bonds, guarantees, and proof of insurance are delivered to the Employer’s agent within two weeks after receiving the signed agreement.
• Failure to provide required documentation constitutes a repudiation of the agreement.

Signature(s) Name(s) tenderer: (Insert name and address of organisation) signature of Date witness Tenderer’s CIDB registration number (if applicable)

• Contractor must be a registered legal entity (CIDB registration preferred).
• Must demonstrate capability to handle hazardous chemical projects (sulphuric acid).
• Compliance with Eskom’s procurement policies, including B-BBEE requirements.
• Ability to provide performance securities, bonds, or guarantees as required.
• Financial stability to undertake a 24-month project with milestone-based payments.
• Proven experience in design, supply, installation, and commissioning of chemical storage/dilution systems.
• Familiarity with NEC3 ECC3 contract terms and South African regulatory frameworks (OHS Act, Construction Regulations, etc.).
• Ability to meet technical specs (e.g., conductivity meters, material standards).
• Must have a valid safety file and comply with Eskom’s health/safety/environmental (HSE) standards.
• Appointed Person (AP) or Responsible Person (RP) must be available for oversight.
• Quality control submissions are evaluated; failure to submit may result in penalties.

• Scope: Design, supply, installation, commissioning, and testing of the sulphuric acid storage and dilution upgrade project at Duvha Power Station.
• Project duration: 24 months.
• Site boundaries: Duvha Power Station’s Water Treatment Plant (WTP).
• Works Information is in Part C3: Scope of Work and referenced drawings.
• Key technical deliverables include:

• Design and approval of drawings for mixed bed and cation segments.
• Inspection of existing systems and full reporting.
• Manufacture/procurement, delivery, and safe storage of all components/spares and materials.
• Installation of components as per scope.
• Decommissioning and safe disposal of existing systems.
• Provision of fully automated system (including software) connected to main operating system.
• Detailed electrical design and supply of components.

• Specific performance requirements:

• Cation Acid Eductor: Inlet fluids are demin water and 98% H2SO4; outlet must be up to 3.6% H2SO4.
• Mixed Bed Acid Eductor: Inlet fluids are demin water and 98% H2SO4; outlet must be up to 6% H2SO4.
• Conductivity meters must meet specified ranges and be constructed from 316L Stainless Steel.

• Quality control documents must be submitted as per agreed schedule.

• Contractor must submit first programme for acceptance within 1 week of contract date.
• Revised programmes required every 4th week of the month.
• Key dates: kick-off meeting 3 days after award, safety file approval 7 days after award, site establishment 7 days after safety file approval.
• Access dates for various phases (pre-design, final detail design, procurement, execution, testing, handover) are as per accepted programme and milestones.
• Work breakdown includes preliminaries, health and safety, mechanical work (mixed bed and cation segments), C&I works, and electrical works.
• Each segment involves design, inspection, manufacture/procurement, installation, decommissioning, and disposal.
• Supervision of works is required for 24 months.

• Contractor’s key persons must be identified; CVs and data appended to tender schedule.
• Experience and qualifications for key personnel must be provided.
• Use of unqualified/inexperienced personnel incurs penalties: 1% per day of purchase order value, capped at 10%.
• Design overheads and hourly rates for design employees must be specified in pricing data.

• Quality Control Program (QCP) must be submitted 7 days after final detail design approval.
• Quality control documents must be submitted as per agreed Contract Document Submittal Schedule.
• Failure to submit quality control documents incurs penalties: 1% per day of purchase order value, capped at 10%.
• Defects not corrected within agreed timeline incur penalties: 5% per day of purchase order value, capped at 10%.
• Supervisor (TBA) oversees quality; contact details to be provided.

• Pricing based on NEC3 ECC3 Option A: lump sum prices for each activity in the activity schedule.
• Activity schedule includes preliminaries, health and safety, mechanical work (mixed bed and cation segments), C&I works, electrical works.
• Prices exclude VAT; VAT is 15%.
• Direct fee percentage and subcontracted fee percentage must be provided by tenderer.
• Tendered total of prices (excluding VAT) must be stated in figures and words.
• Schedule of Cost Components and Shorter Schedule of Cost Components apply.
• Hourly rates for design employees are estimated ‘cost to company’.
• Percentage for people overheads and design overheads must be specified.

• Contract uses NEC3 ECC3 Option A: Priced contract with activity schedule (lump sum).
• Prices are exclusive of VAT; VAT is 15%.
• Payment terms: Assessment interval is between the 25th day of each month.
• Payments made within 3 weeks after assessment.
• Interest rate: publicly quoted prime rate from Standard Bank of South Africa for ZAR amounts; LIBOR for other currencies.
• Retention: 10% of contract value.
• Delay damages: R50,000 per day for design submission, procuring of material, delivery of material, and execution phase, each capped at 10%.
• Low performance damages apply for spares delivery delays, service delays, quality control non-submission, defect corrections, unqualified personnel, and performance failures.
• Contractor must provide a tax invoice within one week of receiving payment certificate, including Eskom’s VAT number 4740101508.
• Failure to provide correct tax invoice delays payment and interest calculation.

• B-BBEE: Contractor must notify Eskom within 7 days of any change in B-BBEE status and submit updated verification certificate within 30 days. Decrease in status may lead to renegotiation or termination.
• Joint ventures: Members are jointly and severally liable; key person authority must be notified within two weeks of contract date.
• Health and safety: Contractor must comply with Construction Regulations 2014, OHS Act, and Eskom’s asbestos standards. Safety file approval required within 7 days after contract award.
• Environmental: Contractor must comply with all applicable environmental laws and regulations.
• Insurance: Contractor must provide insurances as per Insurance Table A (cover for works, equipment, liability, etc.).
• Confidentiality: Contractor must not disclose contract information without consent.
• Ethics: Prohibited actions (corrupt, fraudulent, coercive, collusive, obstructive) are grounds for termination.
• Asbestos: Employer ensures ambient air conforms to asbestos regulations; Contractor may perform parallel measurements at own expense.
• Nuclear liability: Eskom indemnifies Contractor against nuclear damage except due to unlawful intent or unauthorized presence.

• Safety file approval required within 7 days after contract award.
• Site establishment access date: 7 days after safety file approval.
• Contractor must comply with Construction Regulations 2014, OHS Act, and Eskom’s health and safety rules.
• Risk register includes: scope change, skin irritation from chemicals, hidden services, muscle strains from heavy equipment, unavailability of AP/RP, falls from height, slippery wet areas.
• Additional Employer’s risks: underground cables/piping not detected, loss/damage of material during execution.
• Asbestos: Employer ensures ambient air meets asbestos regulations (OEL 0.2 fibres/ml over 4 hours; short-term limit 0.6 fibres/ml over 10 minutes). Contractor may perform parallel measurements.
• If asbestos is identified, risk assessment and control measures required; personnel may stop work until area declared safe.
• Medicals, PPE, safety file, and environmental requirements are priced items in activity schedule.

• Contractor must comply with all applicable environmental laws, regulations, and Eskom’s guidelines.
• Environmental requirements are a priced item in the activity schedule.
• Asbestos removal and disposal must be done by a registered asbestos contractor at Eskom’s expense, following South African legislation.

• Contract based on NEC3 Engineering and Construction Contract (ECC3) April 2013.
• Main Option A: Priced contract with activity schedule.
• Dispute resolution: Option W1.
• Secondary Options include X1 (price adjustment for inflation), X2 (changes in law), X7 (delay damages), X15 (limitation of design liability), X16 (retention), X17 (low performance damages), X18 (limitation of liability), and Z (additional conditions).
• Law of contract: Republic of South Africa.
• Language: English.
• Period for reply: 3 working days.
• Defects date: 52 weeks after completion.
• Defects correction period: 3 weeks.
• Retention: 10% of contract value.
• Delay damages: R50,000 per day for key phases, capped at 10%.
• Limitation of liability: Contractor’s liability for indirect/consequential loss limited to R0. Employer’s liability for indirect/consequential loss limited to R0.
• Confidentiality: Contractor must not disclose contract information.
• Change in B-BBEE status must be notified within 7 days; decrease may lead to renegotiation or termination.
• Ethics: Prohibited actions (e.g., corrupt, fraudulent) are grounds for termination.
• Insurance: Contractor provides insurances as per Insurance Table A; Employer provides insurances as per Insurance Table B.
• Asbestos: Employer ensures compliance with asbestos regulations; Contractor may stop work if unsafe conditions arise.
• Nuclear liability: Eskom indemnifies Contractor except for unlawful intent or unauthorized presence.

• Quality control submissions are evaluated; failure to submit incurs penalties.

Closing date and time: 29 June 2026 at 10:00 SAST (GMT+2). Compulsory site visit and/or clarification meeting details are in the Tender Data; failure to attend results in disqualification. Check Eskom Tender Bulletin and NT e-Tender Portal regularly for addenda or extensions. Tender validity period must be maintained until contract award; extensions may be requested but cannot modify the tender.

Compulsory site visit and/or clarification meeting details are in the Tender Data; failure to attend results in disqualification. Tenderers may ask questions during the site visit or meeting. Clarification requests must be submitted in writing to the Eskom Representative only. Eskom publishes all clarifications and responses (without tenderer names) on the Eskom Tender Bulletin and NT e-Tender Portal. Allow reasonable time for Eskom to respond and for adjustments before closing date.

All communications must be directed to the Eskom Representative identified in the Tender Data, in writing (handwritten, typed, printed, or electronic). No other Eskom officials may be contacted. Eskom publishes clarifications and responses on the Eskom Tender Bulletin and NT e-Tender Portal. Submission address and tender box details are in the Tender Data.

Submit the complete original tender and one (1) hard copy (or electronic copy if required) by the closing date and time. For e-tendering, upload and finalize via the Eskom Tender Bulletin site. No email submissions unless specified in Tender Data. Late submissions are not accepted. Ensure documents are accessible, uncorrupt, and in English. Mark packages as "ORIGINAL", "COPY", or "ELECTRONIC COPY" with Eskom address, tender number, tenderer details, and authorized representative contact. Seal outer package as "Confidential". For e-tendering, organize documents in Technical, Commercial, and Financial folders. Sign the tender (electronic or ink). Do not sub-contract 100% of the scope of work. Mandatory returnables must be completed and submitted by the closing date. No alterations except for corrections (initialed by signatories). No correction fluid or tape allowed. Check Tender Data for submission address and tender box details.

Mandatory returnables include: completed Acknowledgement Form, original and copy tenders (paper or electronic), signed documents, and all certificates/proofs of registration (e.g., CIDB, B-BBEE, SHEQ). For e-tendering, upload all documents to the Eskom Tender Bulletin site. Documents must be valid, current, and original where stipulated. Outer and inner packages must be labeled with Eskom address, tender number, tenderer details, and authorized representative contact. For e-tendering, organize documents in Technical, Commercial, and Financial folders. No late submissions or post-closing date additions are accepted.

Evaluation follows PPPFA (90/10 or 80/20 system). Pricing is scored per Tender Data criteria, including CPA, FOREX, commodity exposure, discounts, technical adjustments, PV, and invoicing rates. Functionality (if applicable) requires meeting the minimum threshold stated in Tender Data to proceed. B-BBEE level is scored per CSD report or certificate/affidavit. If B-BBEE is a pre-qualification criterion, proof must be submitted by closing date; otherwise, zero points under PPPFA. Specific Goals (e.g., CSDG, CPG) are scored with supporting documentation; failure to submit results in zero points for that section. Arithmetical errors are corrected per Eskom’s rules (e.g., line-item totals prevail over rates). Financial risk assessment may disqualify tenderers if mitigating factors are insufficient. Reverse e-auction may apply (prices excluded from initial tender). Objective Criteria (if used) must be stipulated in the Invitation to Tender. No double-dipping of criteria across evaluation phases.

Pricing must be fixed for the contract duration. Submit rates in ZAR unless otherwise specified. Include all taxes, duties, and levies (applicable 14 days prior to closing date). Bill of Quantities or Pricing Schedule errors are corrected per Eskom’s rules (e.g., line-item totals prevail). Arithmetical errors must be confirmed or corrected by the tenderer; failure to do so results in rejection. Alternative tenders are allowed only with a main tender and if permitted. Clarifications on pricing may be requested during evaluation but cannot change the substance of the tender.

Pricing must include all duties, taxes (including VAT), and levies applicable 14 days prior to closing date. Rates and prices must be fixed for the contract duration (no adjustments unless specified in Tender Data). Submit prices in South African Rand (ZAR) unless otherwise instructed; exchange rates must align with Tender Data stipulations. Alternative tenders are allowed only if a main tender is submitted and permitted by the Invitation to Tender. Performance security (if required) must list at least two financial institutions for approval. Cataloguing costs (if applicable) must be quoted separately in the Pricing Schedule. Eskom does not compensate for tender preparation costs. Insurance coverage must be verified independently; Eskom’s insurance may not cover all contract requirements.

Comply with all relevant legislation: National Treasury Instructions, CIDB Regulations, PPPFA Regulations, Amended B-BBEE Codes, COIDA, OHS Act, and Eskom’s SHEQ requirements. CIDB registration (if applicable) must be valid at closing date or achievable within 21 working days; proof of application is acceptable at submission, but full registration must be provided by contract award. B-BBEE certificate/affidavit or CSD report must be valid at closing date if B-BBEE is a pre-qualification criterion; otherwise, zero points under PPPFA. Proof of SHEQ systems and capabilities must be submitted by closing date. Sub-contractors’ B-BBEE status must comply with PPPFA if applicable. Misrepresentation or fraud (e.g., fronting) results in disqualification and potential legal action. SDL&I Undertaking must be completed by contract award. Contract Skills Development Goals (CSDG) and Contract Participation Goals (CPG) apply if contract duration is ≥12 months or value is ≥R5M (professional services) or CIDB grade ≥7 (construction).

Comply with OHS Act and Eskom’s SHEQ requirements. Proof of SHEQ systems, policies, and capabilities must be submitted by closing date. All SHEQ costs and personnel must be included in the tender. Failure to meet SHEQ standards may result in disqualification.

Contract duration is 24 months. Eskom may terminate or suspend the process at any time before contract award. Successful tenderers are notified before the expiry of the validity period. Contract documents are revised to include addenda, returnables, and negotiated changes. Both parties must sign the Form of Agreement. Performance security (if required) must be obtained from at least two approved financial institutions. Cataloguing may be required post-award; costs are covered by Eskom if stipulated in the Pricing Schedule.

Tenderers must comply with eligibility criteria in Tender Data and not be restricted from doing business with Eskom or State-Owned Companies. Joint ventures/consortia must collectively meet eligibility. 100% sub-contracting of the scope of work is prohibited and results in disqualification. Mandatory returnables must be completed and submitted by closing date. Original and copy tenders must be submitted in paper form (or electronically for e-tendering); failure to do so results in disqualification. Tenders must be signed by an authorized representative. For e-tendering, documents must be uploaded to Technical, Commercial, and Financial folders.

Project involves the design, supply, installation, commissioning, and testing of a Sulphuric Acid Storage and Dilution Upgrade at Duvha Power Station over 24 months. The system must integrate with the existing Water Treatment Plant (WTP) Control System (ABB Symphony Infi90 DCS and 800xA HMI). Key deliverables include a fully functional storage and dilution system compliant with Eskom’s technical and safety standards.

Closing date and time: 29 June 2026 at 10H00. Non-compulsory clarification meeting: 17 June 2026 at 10H00 via MS Teams (Link: https://teams.microsoft.com/meet/368378682934509?p=ag8mfpH7xVX46yljc5; Meeting ID: 368 378 682 934 509; Passcode: bo7cF6Gh). Site walk: 18 June 2026 at 11H00 at Duvha Power Station. Permits for site access must be requested by end of business on 17 June 2026, including attendee names, vehicle registration numbers, and company name. Tender validity period: 12 weeks from closing date. Clarification queries must be submitted at least 5 working days before the tender closing deadline.

Eskom Representative: Sibusiso Mthimkulu. Tel: 013 6900 994. Email: [email protected]. For fraud or corruption reporting: 0800 11 2722 or [email protected]. Submission portal: Eskom E-tendering.

Submit tender electronically via Eskom E-tendering portal by the closing date and time. No hard copies or zipped files accepted. Upload all documents in PDF format (max 500MB per file, total submission max 4GB). Organise submissions into folders: Technical, Commercial, Financial, and Other. Ensure submission status is marked as 'complete'. Late submissions will not be accepted. Resubmissions will override previous versions. Mandatory returnables include: Authorisation Form (Annexure A), Acknowledgement Form (Annexure B), Tenderer’s Particulars (Annexure C), Integrity Declaration Form (Annexure D), CPA Requirements (Annexure E), SBD 6.2 (Annexures G1-G4), SBD 1 (Annexure H), SBD 6.1 (Annexure I), SBD 4 (Annexure J), E-tendering Help Manual acknowledgement form, and Tax Evaluation Questionnaire (if applicable). Joint ventures must submit a valid JV agreement and proof of a single designated bank account.

submitted on tender bulletin. electronically via Eskom E- tendering site by the stipulated closing date and time. Please note it is the responsibility of the supplier to ensure that the tender submission is submitted before the closing time

Technical evaluation threshold: 70/100 points. Mandatory criteria: Valid ISO 3834-2 Certification (Design Codes: BS EN 13480, BS EN 13445, or P5500; Material Groups: 1, 11, 8 per ISO 15608); ECSA-registered engineers for Mechanical, Chemical, C&I, and Electrical disciplines; Demonstration of system integration with ABB Symphony Infi90 DCS and 800xA HMI. Price evaluation: Inclusive of VAT, corrected for errors, excludes contingencies, adjusted for variations. Scored out of 80 or 90 points. B-BBEE Specific Goals: Scored out of 10 or 20 points (PPPFA compliant). Ranking: Sum of Price + Specific Goals scores. Objective criteria may override highest score.

Scope: Design, Supply, Installation, Commissioning, and Testing of the Sulphuric Acid Storage and Dilution Upgrade Project at Duvha Power Station for 24 months. Key deliverables: Sulphuric Acid Storage and Dilution System integrated with ABB Symphony Infi90 DCS and 800xA HMI. Mandatory technical requirements: Valid ISO 3834-2 Certification covering Design Codes (BS EN 13480, BS EN 13445, or P5500) and Material Groups (1, 11, 8 per ISO 15608); Professionally registered engineers (Mechanical, Chemical, C&I, Electrical) with ECSA; Compliance with Eskom’s labelling and cataloguing specifications. System must interface with existing WTP Control System (ABB Symphony Infi90 DCS and 800xA HMI).

Methodology must align with ISO 9001 principles: Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision making, Relationship management. Contract execution and supplier quality performance monitoring are mandatory. Eskom retains rights of access, information, preservation, and quality audits.

Quality Management System (QMS) Requirements: Option 1: Valid ISO 9001 certification (must include product/service scoping, approved authority, international accreditation, and validity). Option 2: Documented QMS complying with ISO 9001 (QMS Manual, Quality Policy, Quality Objectives, document control, nonconforming outputs, corrective action, internal audits). Evidence of QMS in operation: Roles and responsibilities (organisation chart), control of externally provided processes, internal audit reports, certification audit reports, management review records. Contract Quality Plan (CQP) and Quality Control Plan (QCP)/Inspection and Test Plan (ITP) required, aligned with ISO 10005. Supplier Quality Performance Monitoring and Eskom Rights of Access/Information apply.

Pricing Schedule/Bill of Quantities (BOQ) must be submitted in PDF format (max 500MB per file, total submission max 4GB). Include cataloguing costs as a line item if applicable. Pricing must be inclusive of VAT, exclude contingencies, and be corrected for arithmetical errors. Unconditional discounts are considered for evaluation; conditional discounts are applied at payment. Prices will be evaluated using Net Present Value (NPV) based on tendered programme, price adjustment factors, and risk parameters.

Pricing must be inclusive of VAT, exclude contingencies, and be corrected for arithmetical errors. Prices will be adjusted for acceptable variations or deviations. Unconditional discounts are considered for evaluation; conditional discounts are applied at payment. Payment terms: For contracts ≤ R50M (incl. VAT), payment within 30 days of undisputed invoices; For contracts > R50M (incl. VAT), payment within 60 days. Pricing Schedule/BOQ must be submitted in PDF format. Cataloguing costs must be included as a line item if applicable. Prices will be evaluated using Net Present Value based on tendered programme, price adjustment factors, and risk parameters.