Dihlabeng local municipality invites bids for a three-year contract to provide an integrated billing and statement portal. The tender follows a four-stage evaluation: mandatory compliance, functionality (minimum 70/100), price and preference (80/20), and risk analysis. Bidders must submit a complete set of mandatory documents, demonstrate qualified key personnel, propose a functional system with implementation plan, and meet local preference criteria.
Key Requirements
Mandatory compliance documents (CSD registration, tax clearance, municipal account, company registration, ID copies, authority for signatory, completed forms, pricing schedule, submission format) – failure leads to immediate disqualification.
Functionality evaluation: minimum 70/100 points across key personnel qualifications (30 pts), experience (15 pts), operational system demonstration (20 pts), and implementation proposal (35 pts).
Submission requirements: one original hard copy + one scanned PDF on flash drive, sealed envelope marked with tender details, delivered to physical tender box by 23 June 2026 12:00.
Pricing: all rates in ZAR, VAT inclusive, balanced unit rates, total bid price clearly stated; 80/20 preference point system applies.
Preference points: Historically Disadvantaged Individual (10 pts), within Dihlabeng municipality (6 pts), within Free State (4 pts) – proof required.
Performance bond: letter of intent from approved insurer to provide Performance Bond must be submitted with tender.
Risk analysis: checks against restricted suppliers database, tender defaulters register, fraud/corruption convictions, previous contract terminations, and supply chain abuse.
Review in progress · 1 of 3 document being finalised
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Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
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Review in progress
The information shown on this card is preliminary. Our procurement team is currently finalising the submission guidelines, evaluation criteria, technical specifications, financial requirements, and compliance sections so you have a clean, bid-ready summary to work from. Document being finalised: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf. You don’t need to refresh — this page will pick up the updated review automatically.
DocumentADVERT FIN 002 2026.pdfReview complete
Important Dates
26 May
2026
PUBLICATION
Tender Published
Tender was published
23 Jun
2026
DEADLINE
Closing Date
Tender closing date
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
7 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf
Dihlabeng Local Municipality invites bids for a 3-year contract to appoint a service provider for an integrated billing and statement portal. The tender involves a multi-stage evaluation process including pre-evaluation, functionality assessment, financial scoring, and risk analysis.
Dihlabeng Local Municipality seeks a service provider for an integrated billing and statement portal for a 3-year period. The tender closing date has been extended to June 23, 2026.
Dihlabeng Local Municipality (Bethlehem, Free State) seeks a service provider for an integrated billing and statement portal system for a three-year period. The tender (FIN002/2026) uses an 80/20 evaluation system with bids closing on 15 June 2026 at 12:00pm. Documents are available from 26 May 2026 for R1,000.00 (non-refundable) or free on E-Tender Portal. The evaluation process involves four stages: pre-billing evaluation, functionality assessment, financial/preference evaluation, and risk analysis.
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Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
Important Dates
Source: ADVERT FIN 002 2026.pdf (TENDER)
Closing date and time: 15 June 2026 at 12:00pm.
Bid documents available from: 26 May 2026 at 12:00.
No briefing session, site visits, or clarification deadlines are mentioned.
Physical address for document collection and submission: Dihlabeng Local Municipality, 9 Muller Street, Bethlehem, 9700.
Submission Guidelines
Source: ADVERT FIN 002 2026.pdf (TENDER)
Bid documents available from 12:00 on 26 May 2026.
Pay a non-refundable document fee of R1000.00 per set at Dihlabeng Local Municipality, 9 Muller Street, Bethlehem, 9700.
Documents can also be downloaded for free from the E-Tender Portal.
Complete the bid in accordance with the conditions and rules in the bid documents.
Submit one (1) original sealed hard copy and one (1) scanned PDF copy on a flash drive.
Include all supporting documents, exhibits, and required forms from the returnable schedule.
The sealed envelope must be externally endorsed with: 'APPOINTMENT OF SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR PERIOD OF THREE (03) YEARS (FIN002/2026)'.
Place the sealed bid in the tender box on the Ground Floor, Dihlabeng Local Municipality, 9 Muller Street, Bethlehem, 9700.
Submission deadline is 12:00 on the closing date. Late submissions will be disqualified.
Returnable Documents
Source: ADVERT FIN 002 2026.pdf (TENDER)
Bid documents are available from 12:00 on 26 May 2026.
A non-refundable fee of R1000.00 per set is payable at Dihlabeng Local Municipality, 9 Muller Street, Bethlehem, 9700.
Documents can also be accessed/downloaded for free on the E-Tender Portal.
Bids must be completed as per the bid document conditions and rules, sealed with supporting documents, and externally endorsed.
Evaluation Criteria
Source: ADVERT FIN 002 2026.pdf (TENDER)
Evaluation is a multi-stage process:
Stage 1: Pre-billing evaluation.
Stage 2: Functionality evaluation.
Stage 3: Financial Offer and Preference Evaluation using an 80/20 scoring system.
Stage 4: Risk Analysis.
Bids failing any stage will not proceed to the next.
Technical Specifications
Source: ADVERT FIN 002 2026.pdf (TENDER)
Scope: Appointment of a service provider for an integrated billing and statement portal.
Contract duration: Three (03) years.
Pricing Schedule
Source: ADVERT FIN 002 2026.pdf
Rates/amounts must be entered against all items in the schedule of fees/Bill of Quantities.
Total bid price must be clearly stated, inclusive of VAT (if applicable), forming the basis for the 80/20 evaluation.
Financial Requirements
Source: ADVERT FIN 002 2026.pdf (TENDER)
Total bid price must be clearly stated, inclusive of VAT (if applicable).
The price forms the basis for evaluation under the 80/20 system.
Rates/amounts must be entered against all items in the schedule of fees/Bill of Quantities.
No specific bonds, guarantees, or payment terms are detailed.
Compliance Requirements
Source: ADVERT FIN 002 2026.pdf (TENDER)
Mandatory documents for submission:
Certificate of Authority for the signatory.
Company registration document (CK).
Certified ID copies of Director(s)/Member(s).
Proof of valid CSD Registration Report (compliant from the date the tender document became available).
Valid company SARS tax clearance certificate or tax number.
Proof of payment of Municipal Services: a municipal account/statement not older than three (3) months and not more than ninety (90) days in arrears.
If paid by the Lessee: attach the municipal account/statement and a valid Lease Agreement showing payer and contract validity.
If paid by the Landlord/owner: attach a valid Lease Agreement showing payer and contract validity.
The Municipality reserves the right to verify lease agreements.
Joint Venture Agreement and Power of Attorney (if applicable).
Document completion: Must be filled in black ink, with corrections countersigned.
B-BBEE: The document indicates 'N/A' for B-BBEE under the bid details table. No specific B-BBEE level or certificate is required.
No CIDB, CIPC, professional registrations, or local content requirements are mentioned.
Section
Source: ADVERT FIN 002 2026.pdf
Evaluation uses an 80/20 scoring system for financial offer and preference.
The process includes a Stage 4: Risk Analysis.
DocumentFIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdfCompliance review in progress
Important Dates
Source: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf (TENDER)
Document Available From: 26 May 2026 at 12:00.
Closing Date: 23 June 2026 at 12:00.
Clarification Requests Deadline: At least 4 days before closing time.
Addenda Issued Until: 3 working days before closing.
No compulsory clarification meeting — provide contact details for addenda notifications.
Validity Period: 90 days from closing date.
Contact Information
Source: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf (TENDER)
Physical tender box only — no electronic, telephonic, fax, or email submissions accepted.
Format: One (1) original hard copy plus one (1) scanned PDF copy on a flash drive.
Envelope must be sealed and externally marked: 'APPOINTMENT OF SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR PERIOD OF THREE (03) YEARS (FIN002/2026)'.
Document fee: R1,000.00 (non-refundable), payable at Dihlabeng Local Municipality from 26 May 2026 (12:00). Free download available on E-Tender Portal.
Document completion: Must use black ink only — corrections by crossing out and countersigning (no erasing fluid).
Use file fasteners or binding tape — loose pages not accepted.
Document is original only — may not be re-typed or altered.
Validity period: 90 days from closing date.
DISQUALIFICATION RISKS: Erasing fluid use, missing mandatory documents, incomplete forms, late submission, not following addenda instructions, not submitting all required certificates.
Evaluation Criteria
Source: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf (TENDER)
Stage 1 – Pre-Evaluation: Mandatory compliance check. Failure to submit any required document leads to immediate disqualification.
Stage 2 – Functionality: Minimum threshold 70 out of 100 points. Bids scoring below 70 are disqualified.
Key Personnel Experience (15 points): Project Leader, IT Specialist/Programmer, Supervisor each scored for experience (10+ years 5, 5-9 years 3, <5 years 2). CVs required.
Operational System (20 points): Functionality and accuracy of reports and accounting system.
Proposal (35 points): Project Implementation Plan and Work Program for municipal billing portal.
Stage 3 – Financial Offer and Preference: 80/20 preference point system applies (Price 80 points, Specific Goals 20 points).
Source: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf (TENDER)
Scope: Appointment of service provider for integrated billing and statement portal for Dihlabeng Local Municipality for a period of three (3) years.
Key Requirements: Integrated billing system, statement portal, must demonstrate functionality and accuracy of reports and accounting system, must provide implementation proposal and work program for municipal billing portal.
Operational system demonstration may be required (bidders may be asked to present).
Standards Applicable: SANS 10845-1 (Formatting and compilation), SANS 10845-2 (Processes, methods and procedures), SANS 10845-3 (Standard conditions of tender).
Language: English.
Alternative Offers: Permitted only if main tender strictly complying is also submitted. Must satisfy employer's standards, include calculations, drawings, technical information, and modified pricing data. Requires 5% of tendered amount to cover employer's confirmation costs.
Financial Requirements
Source: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf (TENDER)
Pricing: All rates and currencies must be in South African Rand. Total bid price must be VAT inclusive (15% VAT mentioned). All items in schedule of fees/Bill of Quantities must have rates entered.
Balanced unit rates required for rate-only items.
Arithmetical Errors: Unit rate governs over line item total; pricing schedule summary governs over words.
Performance Security: Letter of intent from approved insurer to provide Performance Bond required at submission.
Payment Terms: Not specified.
Evaluation Basis: 80/20 preference point system (price 80 points, specific goals 20 points).
Compliance Requirements
Source: FIN 002 2026 APPOINTMENT OF A SERVICE PROVIDER FOR INTEGRATED BILLING AND STATEMENT PORTAL FOR A PERIOD OF (3) YEARS 26 May 2026.pdf (TENDER)
Mandatory Compliance (Stage 1 Pre-Evaluation):
CSD Registration Report: Must be valid/compliant from document availability date.
SARS Tax Clearance Certificate or tax number.
Municipal Account/Statement: Not older than 3 months, not more than 90 days in arrears. If paid by lessee: attach municipal account and valid lease agreement. If paid by landlord: attach valid lease agreement showing payer and validity.
Company Registration Document (CK).
Certified ID copies of Directors/Members.
Certificate of Authority for Signatory.
Joint Venture Agreement and Power of Attorney (if applicable).
All prescribed compulsory bid forms completed and signed.
Preference Points (80/20 System): Historically Disadvantaged Individual (10 points), Within Dihlabeng municipality (6 points), Within Free State (4 points). Proof/documentation required.
Risk/Disqualification Checks: National Treasury Database of Restricted Suppliers, Register for Tender Defaulters, fraud/corruption convictions (past 5 years), previous contract terminations for non-performance, supply chain management abuse, state employee/director conflicts (Form E declarations).
Not Required: CIDB registration (N/A for this tender). B-BBEE certificate not explicitly required.
DocumentErratum FIN 002 2026.pdfReview complete
Description
Source: Erratum FIN 002 2026.pdf
Appointment of a service provider for an Integrated Billing and Statement Portal for a period of three (3) years. This is an erratum notice extending the closing date from 15th June 2026 to 23rd June 2026.
The closing date has been extended from 15th June 2026 to 23rd June 2026. No other submission guidelines are provided in this erratum notice. Bidders should obtain the full tender document for complete submission requirements.
Evaluation Criteria
Source: Erratum FIN 002 2026.pdf (TENDER)
The provided document does not specify detailed eligibility criteria. Applicants should contact the municipality for full tender documentation and requirements.
Technical Specifications
Source: Erratum FIN 002 2026.pdf (TENDER)
The tender is for the appointment of a service provider for an Integrated Billing and Statement Portal for a period of three (3) years. No detailed technical specifications are provided in this erratum notice.
Financial Requirements
Source: Erratum FIN 002 2026.pdf (TENDER)
Not stated in this erratum notice.
Compliance Requirements
Source: Erratum FIN 002 2026.pdf (TENDER)
No specific compliance requirements are stated in this erratum notice.
Special Conditions
Source: Erratum FIN 002 2026.pdf (TENDER)
The closing date has been extended from 15th June 2026 to 23rd June 2026. This is the only special condition stated in this erratum notice.
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.