Appointment of a service provider for printing, design, and delivery of window decals for the national credit regulator

Department: Supply Chain Management. No specific name, email, phone, or address provided in the document.

Required documents: Submit a fully completed and signed SBD4 Bidder’s Disclosure form. The declaration must be true and complete in every respect. Failure to do so will result in automatic disqualification. Bids involving collusion, restrictive practices, or false declarations may be reported to the Competition Commission or National Prosecuting Authority for investigation and potential penalties.

Eligibility: Open to natural or juristic persons (e.g., companies, partnerships, sole proprietors). Disqualification risks: Bidders listed in the Register for Tender Defaulters or the List of Restricted Suppliers are automatically disqualified. Bidders must disclose if any directors, trustees, shareholders, members, partners, or controlling parties are employed by the state. Bidders must declare any relationships with employees of the procuring institution. Bidders must disclose any interests in related enterprises. Legal compliance: Must adhere to South African laws, including the Competition Act and Prevention and Combating of Corrupt Activities Act.

Scope: Appointment of a service provider for printing, design, and delivery of window decals on an as-and-when-required basis. Contract duration: 36 months. Client: National Credit Regulator.

Mandatory forms: Complete and submit the SBD4 Bidder’s Disclosure form. Disqualification triggers: Listing on the Register for Tender Defaulters or List of Restricted Suppliers. Disclosure requirements: State employment of directors, shareholders, or controlling parties. Relationships with procuring institution employees. Interests in related enterprises. Legal: Compliance with South African procurement laws, including anti-corruption and competition regulations.

• Closing date and time: 11h00 South African Time on the date stipulated in the bid documents. If the closing date falls on a Saturday, Sunday, or public holiday, bids may be lodged up to 11h00 on the following working day. Bids typically close at least four (4) weeks after publication if supplies are expected to be in stock or manufactured locally, or five (5) weeks otherwise. Bids remain valid and binding for the period stipulated in the bid documents, calculated from the closing time.

• For bid queries, contact: [email protected] or telephone 011 554-2646/2713. Physical submission address: NCR office, 127 15th Road, Randjies Park, Midrand. Tender documents can be downloaded from www.ncr.org.za.

• Submit two (2) hard copies and one soft copy (memory stick) of the bid by the closing date and time. One hard copy must be signed and dated in ink by the bidder or authorized representative, with each page initialed. Use only the prescribed bid documents and complete all required information in the designated spaces. Bids must be placed in a sealed envelope clearly marked with the bidder’s name, address, bid reference number, and closing date. Do not include documents for other tenders in the same envelope. Deposit the bid into the bid box at the NCR office, 127 15th Road, Randjies Park, Midrand, by no later than 11h00 South African Time on the closing date. Bids received after this time will not be considered. If posting or couriering, ensure the bid reaches the NCR office at least 36 hours before the closing date and time to be deposited into the bid box by the Procurement Officer. Failure to comply invalidates the bid. Bids submitted by fax, facsimile, telegram, telex, email, or internet from within South Africa will not be accepted. Do not include bids with samples, as such bids may be rejected. Failure to complete, sign, or renounce own bid conditions may invalidate the bid.

• Evaluation uses the 80/20 preference point system: 80 points for price (calculated as Ps = 80 × (1 − (Pt − Pmin)/Pmin), where Pt is the bidder’s comparative price and Pmin is the lowest acceptable bid price) and 20 points for B-BBEE status level of contribution. B-BBEE points are awarded as follows: Level 1: 20, Level 2: 18, Level 3: 16, Level 4: 10, Level 5: 8, Level 6: 6, Level 7: 4, Level 8: 2, Non-compliant: 0. Functionality is scored out of 100 points, and bidders must meet the minimum threshold stipulated in the terms of reference to proceed to the next evaluation stage (Price and B-BBEE). The NCR is not obliged to accept the lowest or any bid. Bids may be disqualified for non-compliance with conditions, non-submission of required SBD documents, fraudulent or inaccurate information, failure to submit an Employment Equity letter (if applicable), or appearing on the National Treasury’s restricted suppliers database.

• Scope: Provision of printing, design, printing, and delivery of window decals as and when required for a period of 36 months. Goods and services must comply with samples, patterns, drawings, and/or specifications stipulated in the contract. Supplies must be new and unused unless otherwise agreed. Where specific testing institution specifications are referenced, bidders must consult or purchase copies of such specifications. The NCR reserves the right to inspect, test, or analyze supplies or services before or after delivery. Non-compliant supplies or services may be rejected at the contractor’s cost and risk.

• Submit all-inclusive bid prices. Firm prices and delivery periods are preferred. Bidders may submit firm or non-firm prices. If not indicated, prices are deemed firm. For non-firm prices, provide a breakdown of the portions that may fluctuate. Complete the pricing schedules and questionnaires included in the bid documents. Security may be required as indicated in the bid documents and can be provided via bank guarantee, insurer guarantee, cash, negotiable government stock, or other approved forms. Payment terms: Payment is made within 30 days of receipt of correct documentation, after delivery or performance per the contract. For non-firm prices, adjustments may be allowed based on actual cost changes, with supporting evidence. Exchange rate fluctuations may be compensated if stated in the bid and supported by documentary proof.

• Bidders must be South African-based service providers. Compliance with the Broad-Based Black Economic Empowerment Act, Sector Codes of Good Practice, Preferential Procurement Policy Framework Act (PPPFA), and related regulations is mandatory. Submit a valid B-BBEE certificate; points are awarded based on the B-BBEE status level. The NCR promotes the appointment of businesses with majority ownership by women. If employing foreign nationals, provide proof of compliance with the Immigration Act and submit a new B-BBEE certificate if foreign nationals are employed after appointment. Submit an Employment Equity letter from the Department of Labour if employing less than 50 people or if annual turnover is below R10 million. Ensure the company is not listed on the National Treasury’s restricted suppliers database. Required SBD (Standard Bidding Documents) must be submitted; non-submission leads to disqualification. Consortiums/joint ventures must provide signed agreements showing work split and rand value.

Client (National Credit Regulator):

• Physical Address: 127 15th Road, Randjespark, Midrand, Halfway House.
• Postal Address: PO Box 209, Halfway House, 1685.
• Telephone: (011) 554 2646.
• Email: Not provided in the document.

General requirements:

• Must be a legally registered company in South Africa.
• Must not be listed as a Restricted Service Provider on the National Treasury’s database.
• Must have no history of fraud, corruption, or serious misconduct.
• Must demonstrate financial and operational stability to fulfill a 36-month contract.

Required documentation:

• Valid company registration documents (CIPC).
• Original SARS tax clearance certificate (submitted prior to contract award).
• Proof of compliance with B-BBEE (if applicable).
• Proposal must align with Annexure A (Scope of Work) and Annexure B (Pricing).

Scope and deliverables:

• Appointment to render services as defined in Annexure A (Terms of Reference/Scope of Work).
• Services involve performing job evaluations for a period of 3 years (36 months).
• Performance must comply with the National Credit Act and be subject to the client's direction.
• Detailed deliverables, standards, and project plan are contained in Annexure A and Annexure C (referenced but not provided in the document).

Performance and penalties:

• Delays in performance may result in penalties of 1% of fees per day until delivery or performance is completed.
• Supplier must notify the client in writing of any delays and their likely duration and cause.

Pricing and payment terms:

• Fees for services are as indicated in Annexure B (Pricing), which is referenced but not provided.
• Payment is made upon delivery of services to the client's reasonable satisfaction.
• The client may withhold up to 10% of fees until deliverables are approved in writing.
• Invoices must be submitted for services rendered and are payable within 30 days of receipt.
• In case of a dispute, undisputed amounts are paid as per terms, and disputed portions are resolved per the dispute resolution clause (clause 17).
• Supplier retains liability for excess costs if the client procures similar services due to supplier’s breach.

Mandatory compliance:

• Tax matters must be in order, and an original SARS tax clearance certificate must be submitted to the National Credit Regulator prior to contract award.
• Agreement is subject to the General Conditions of Contract (GCC) for government procurement as per the PFMA.
• Supplier must avoid conflicts of interest and disclose any potential conflicts in writing.
• No explicit mention of B-BBEE, CIDB, or CIPC registration beyond general legal registration and tax compliance.

• RFP issued: 20 May 2026.
• Closing date: 11 June 2026 at 11:00 AM.
• Preliminary evaluation: 12 June 2026.
• Evaluation Committee review: 15 June 2026.
• Adjudication Committee meeting: 22 June 2026.
• Appointment: 29 June 2026.
• Note: The NCR reserves the right to change the timetable without notice.

• Contact person: Mampereke Lebepe.
• Email: [email protected].
• Submission address: National Credit Regulator, 127-15th Road, Randjiespark, Halfway House, Midrand.
• Fraud/Anti-Corruption Hotline: KPMG Ethics Line at 0800 20 53 17 (toll-free).

• Submit two (2) hard copies (original + 1 copy) and one (1) memory stick of the full proposal. All pages must be initialled, and the proposal signed and dated in black ink by the bidder or authorised representative.
• Seal the envelope and label it clearly with: RFQ No: NCR1030.05.2026; Title: TERMS OF REFERENCE TO APPOINTMENT OF SERVICES TO DESIGN, PRINT AND DELIVER WINDOW DECALS AS & WHEN REQUIRED FOR 36 MONTHS AT NCR; Closing Date: 11 JUNE 2026 AT 11H00 AM.
• Deliver to the marked tender box in the reception area at National Credit Regulator, 127-15th Road, Randjiespark, Halfway House, Midrand. The tender box is accessible on weekdays (excluding public holidays) from 08h00 to 16h30.
• Deadline: 11 June 2026 at 11:00 AM sharp. Late submissions will not be accepted under any circumstances.
• Proposals must remain valid for at least 90 days from the closing date.
• Failure to submit all required documentation (see compliance and technical sections) may result in disqualification.
• Submitted proposals become the property of the NCR and will not be returned.

• Evaluation follows an 80/20 preference points system: 80% price, 20% specific goals (B-BBEE-related).
• Technical evaluation (100 points total) must score ≥70 points to proceed to preferential and price evaluation. Technical criteria:

• Company’s practical experience in printing/production (20%): Scored on years of experience, capacity (machines/facilities), and ability to deliver within 2 weeks of order. Scoring: 5 (5+ years, exceeds requirements) to 1 (less than 2 years).
• Samples (35%): Submit one sample of each decal (physical or digital for small quantities). Scoring: 5 (all samples meet specs) to 1 (1-4 samples do not meet specs).
• References (10%): Submit at least 3 signed reference letters for similar work in the last 36 months. Scoring: 5 (4+ letters) to 1 (0 letters).
• Methodology (35%): Provide a detailed work plan, risk matrix (e.g., load shedding, material sourcing, delivery), and alignment with scope. Scoring: 5 (exceeds requirements) to 1 (poor/unacceptable).

• Specific goals (20 points) are awarded for ownership demographics:

• Black ownership: 7 (81-100%), 5 (51-80%), 3 (31-50%), 1 (0-30%).
• Disability ownership: 3 (50-100%), 2 (30-49%), 1 (0-29%).
• Women ownership: 7 (81-100%), 5 (51-80%), 3 (31-50%), 1 (0-30%).
• Youth ownership: 3 (50-100%), 2 (30-49%), 1 (0-29%).

• Evidence for specific goals must be submitted (e.g., share certificates, ID copies, sworn affidavits, BBBEE certificates, CIPC documents). Points are awarded only for submitted evidence.
• Shortlisted bidders may be required to present to the Adjudication Committee with at least 2 days’ notice.

• Scope: Design, printing, and delivery of window decals for NCR registrants (Credit Providers, Debt Counsellors, Credit Bureaus, Alternative Dispute Resolution Agents, Payment Distribution Agents) as and when required over 36 months.
• The NCR will provide its Corporate Identity (CI) manual; all specifications must be strictly adhered to.
• Decal specifications:

• Size: 190mm width x 135mm height.
• Production: Silkscreen process on inter-cote white, permanent vinyl with die-cut round corners.
• Appearance: Must be visible through glass.
• Materials/finish: Printed on transparent vinyl in reverse, with double white and silver layers, followed by facing colours for an opaque finish.

• Colour specifications (Pantone):

• Credit Provider: Cool Grey 9C and 152C.
• Credit Bureau: Cool Grey 9C, 152C, and 287C.
• Debt Counsellor: Cool Grey 9C, 152C, and 349C.
• Alternative Dispute Resolution Agent: Cool Grey 9C, 1795C, and 152C.
• Payment Distribution Agent: Cool Grey 9C and 152C.

• Estimated quantities: Credit Providers (142,000), Debt Counsellors (6,000), Credit Bureaux (300), Alternative Dispute Resolution Agents (50), Payment Distribution Agents (15).
• All decals must have an expiry date of 31 July and will be ordered as required.
• Bidders must supply one sample of each decal at their own cost; samples must exactly match the specifications and supplied artwork. Digital samples are accepted for smaller quantities (Credit Bureaux, ADRA, PDA) if they match the CI perfectly.
• Intellectual property rights for the decal designs vest with the NCR; reproduction is prohibited without written authority.
• Subcontracting is permitted but full details of subcontractors (BBBEE status, CSD registration, address, technical capacity) must be disclosed. Subcontractor B-BBEE level must be equivalent to the bidder’s.

• Bidders must provide a full and detailed financial proposal on the company’s letterhead.
• Pricing must cover the estimated quantities for each decal type as specified in the technical requirements.
• The proposal must include a statement of validity for at least 90 days from the closing date.
• Payment terms and conditions will be governed by the NCR’s General Terms and Conditions (available on their website).

• Mandatory documents (non-submission may lead to disqualification or zero points):

• Invitation to Bid (SBD 1): Complete and sign the supplied pro forma.
• Tax status (SBD 1): Written confirmation that SARS may disclose the bidder’s tax compliance status on an ongoing basis during the contract.
• Declaration of Interest (SBD 4): Complete and sign the supplied pro forma.
• Preference Point Claim Form (SBD 6.1): Non-submission results in zero points for specific goals.

• Central Supplier Database (CSD) registration is compulsory. Submit proof of registration (vendor number starting with MAAA). If not registered, complete registration at https://secure.csd.gov.za/ before submitting the proposal.
• Bidders must confirm acceptance of the NCR’s General Terms and Conditions (available at https://www.ncr.org.za/index.php/procument/tenderstandardbiddingdocuments/generaltermsconditions).
• Evidence for specific goals (B-BBEE) must be submitted, including:

• Share certificates.
• ID copies stamped by the commissioner of oath.
• Sworn affidavits.
• BBBEE certificates.
• Proof of disability (if applicable).
• CIPC documents.

• Points for specific goals are awarded only based on submitted evidence.

• Closing Date: 11 June 2026
• Closing Time: 11:00 AM

• Bidding Procedure Enquiries: Lebepe

• Telephone: 011 554 2600
• Email: [email protected]

• Technical Enquiries: Matimu Masingi

• Telephone: 011 554 2600
• Email: [email protected]

• Submit bids by the stipulated time (11:00 AM on 11 June 2026) to the bid box at the specified street address. Late bids will be disqualified.
• Use only the official bid forms provided (do not re-type). Follow the prescribed submission format in the bid document.
• The successful bidder must complete and sign the SBD7 contract form.
• Ensure all required documents (e.g., tax compliance, B-BBEE certificates) are included. Failure to comply may invalidate the bid.

• General Disqualifiers: Bids from persons in the service of the state, or entities with directors/members in state service, will be disqualified.
• Tax Compliance: Must submit a SARS TCS PIN or CSD number. Foreign suppliers must answer the tax questionnaire if applicable.
• B-BBEE: A valid B-BBEE Status Level Verification Certificate or Sworn Affidavit is required to qualify for preference points.
• Form Compliance: Bids must be submitted on official forms or as prescribed in the document.

• Scope: Design, printing, and delivery of window decals for the National Credit Regulator.
• Contract Duration: 36 months (as-and-when-required basis).

• Tax Compliance: Submit SARS TCS PIN (apply via e-filing at www.sars.gov.za) or a printed TCS certificate. If no TCS PIN is available but registered on CSD, provide CSD number.
• B-BBEE: Submit a valid B-BBEE Status Level Verification Certificate or Sworn Affidavit to qualify for preference points.
• Foreign Suppliers: Complete the tax questionnaire if not a RSA resident or without a branch/permanent establishment/source of income in RSA. If liable for RSA taxation, provide TCS PIN or CSD number.
• State Employees: Bids from state employees, or entities with directors/members in state service, are disqualified.
• Proof of Authority: Bid must be signed with proof of authority (e.g., company resolution).
• Consortia/Joint Ventures: Each party must submit separate TCS certificates/PINs/CSD numbers.

Required Documents: The SBD 6.1 Preference Points Claim Form must be completed and submitted with the tender. Failure to submit required proof or documentation to claim specific goal points will be interpreted as not claiming those preference points.

Evaluation System: 80/20 preference point system (80 points for price, 20 points for specific goals). Points for price are calculated using the formula: Ps = 80(1 - (Pt - Pmin)/Pmin), where Pt is the tender price and Pmin is the lowest acceptable tender price. Specific Goals: Points are awarded for SMME ownership by Black people (1-7 points based on ownership percentage), persons with disabilities (1-3 points), women (1-7 points), and youth (1-3 points). Business Type: Open to all legal entities (e.g., sole proprietors, CCs, Pty Ltd, partnerships). Documentation: Must provide company registration details and proof of ownership/disability status (if claiming points).

Scope: Printing, design, and delivery of window decals as and when required for a period of 36 months for the National Credit Regulator.

Mandatory Forms: The SBD 6.1 Preference Points Claim Form must be completed and submitted. Specific Goals: Points are claimed for Black ownership, ownership by persons with disabilities, women ownership, and youth ownership. Proof or documentation supporting claims for specific goals must be submitted with the tender. Consequences of Non-Compliance: Fraudulent claims can lead to disqualification, contract cancellation, recovery of costs, restriction from future business with any organ of state for up to 10 years, and criminal prosecution.

National Credit Regulator: Physical address: 127 – 15th Road, Randjiespark, Halfwayhouse, Midrand, 1685. Postal address: P.O. Box 902, Halfwayhouse, 1685. Telefax: 011 554 - 2871.

Evaluation will focus on: 1. Legal status: Must be a registered South African legal entity (e.g., (Pty) Ltd). 2. Technical and operational capacity: Must demonstrate ability to fulfill printing, design, and delivery requirements. 3. Compliance with NDA terms: Must agree to confidentiality, non-disclosure, and non-circumvention clauses. 4. Reputation: Clean track record with no history of breaching confidentiality or non-disclosure agreements. 5. Local presence: Preference may be given to applicants with operational capacity in South Africa.

• Closing date: 11 June 2026.
• Closing time: 11:00.
• Offer validity: Must specify the number of days the offer remains valid from the closing date.

• Submit a completed SBD 3.1 pricing schedule with firm prices only (non-firm prices, including those subject to exchange rate variations, will be disqualified).
• If pricing differs by delivery point, submit a separate pricing schedule for each.
• Include all delivery costs in the bid price for delivery to the prescribed destination.
• Fill all required fields: bidder name, bid number, offer validity period (in days from closing date), item quantity, description, bid price in RSA currency (including all applicable taxes: VAT, PAYE, income tax, UIF, SDL), brand/model, country of origin, specification compliance (yes/no), deviations (if any), delivery period, and delivery basis (firm/not firm).

• Open tender: all qualifying service providers may bid.
• Technical: Must demonstrate capability to meet printing, design, and delivery requirements for window decals.
• Financial: Firm pricing in RSA currency, inclusive of all taxes and delivery costs, is mandatory.
• Legal: Compliance with South African tax and regulatory obligations (VAT, PAYE, income tax, UIF, SDL) is required.

• Scope: Printing, design, and delivery of window decals as and when required.
• Contract duration: 36 months.
• Deliverables: Window decals must meet specified standards; bidder must confirm compliance or note deviations.
• Pricing: Must be in South African Rand, inclusive of all applicable taxes (VAT, PAYE, income tax, UIF, SDL).
• Delivery: Specify delivery period, whether delivery is firm/not firm, and the delivery basis. All delivery costs must be included in the bid price.

• Firm prices only; non-firm prices (e.g., subject to exchange rate fluctuations) will be rejected.
• Separate pricing schedules required if pricing varies by delivery point.
• Bid price must be in RSA currency and include all applicable taxes (VAT, PAYE, income tax, UIF, SDL) and delivery costs.
• Offer validity period must be specified in days from the closing date.

• Complete SBD 3.1 pricing schedule with all mandatory fields.
• Confirm compliance with specifications or disclose deviations.
• Ensure all tax and regulatory obligations (VAT, PAYE, income tax, UIF, SDL) are included in pricing.
• Submit separate pricing schedules per delivery point if applicable.