RFQ for goods/services – PRASA scm_2024: pricing, delivery and preference points (80/20 or 90/10)

Submit the tender with all required forms completed and signed. Bidders must indicate the corridor(s) they are bidding for by ticking the relevant box. No more than one contract will be awarded to a single service provider. Pricing must include all service maintenance and consumables costs for the contract duration, as no additional charges will be accepted. Returnable forms include the standard SBD forms (e.g., SBD 4 Declaration of Interest) and any other forms specified in the tender document.

Bidders must be professional cleaning companies. They must comply with all relevant statutory regulations, including the Basic Conditions of Employment Act, Labour Relations Act, Occupational Health and Safety Act, National Environmental Management Act, National Railway Safety Regulator Act, and Bargaining Council for Cleaning Industry. The successful bidder must submit a Hygiene Waste Disposal Certificate/License prior to contract award. No more than one contract will be awarded to a single service provider. Bidders must indicate the corridor(s) they are bidding for. The document does not specify CSD registration, tax clearance, B-BBEE level, CIDB grading, or financial capacity requirements.

1.1. PRASA requires a full station cleaning service for a mix of facilities which are found at various

Commuter Railway Stations. The facilities include staff offices, mess rooms, staff and public

ablutions facilities, commuter waiting rooms, platform areas, bridges and subways, access roads

and concourse areas. The facilities must be at level of cleanliness and must be cleaned regularly

to provide better environment for the commuters.

1.2. The provision of cleaning of railway tracks between platforms in the station precinct forms a critical part

of the station cleaning service and is incorporated as part of the station cleaning contracts.

1.3. The Southern Gauteng Region consists of 5 corridors with a total of ± 170 stations with 58 of them

categorised as Small, 31 Halt Station. The corridor West area has a total of 29 stations and 7 of them

categorised as Core stations, 2 Super core, 11 intermediate, 5 small and 4 Halt Stations and shall be

allocated 1 contractor per corridor.

1.4. The combined total ticket issued per month for all the stations in these corridors 172 322 tickets issued

per month according to the latest information available. While the patronage cannot be conclusively

confirmed the ticket information gives an indication of the total feet that passes through these stations.

1.5. PRASA committed through its “Passenger Charter” to provide train service that is safe, reliable and

with stations that are functional and clean. This is the commitment of the business objective of providing

a train service of the future at modernized stations that will be required maintenance and cleaning of the

highest standard.

2 background information

2.1. Status quo

2.1.1. Prasa is currently deploying interim measures to undertake the function of cleaning and

horticulture at mentioned stations and Depots. It has become crucial that Prasa

undertake process of procuring RFQ contract to perform cleaning and horticulture at

West Rand Corridor 1and Corridor 3 stations.

2.2. Problem Statement

2.2.1. PRASA considers stations as crucial entry points into its business environment, and

they provide a crucial representation of its image.

2.2.2. Customers' perception of PRASA hinges on their experiences at stations, making the

cleanliness of these facilities exceptionally important. PRASA provides its customers

with clean stations, ensuring a commitment to delivering improved facilities.

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2.2.3. Dirty stations pose not only health and safety risks, but also environmental concerns

and inconvenience to customers, jeopardizing PRASA's business and tarnishing its

reputation. Most importantly, station users face the risk of exposure to viruses

commonly found in unclean environments.

2.3. Objectives of the Provision of the Service

2.3.1. PRASA aims to attain the highest standard of cleanliness for stations through this

service, ensuring they are environmentally friendly and aesthetically pleasing for

commuters and customers. Additionally, the objective is to maintain station facilities

that are both clean and hygienic.

2.3.2. To ensure that the cleaning processes and methods comply with environmental and

safety standards.

2.3.3. PRASA has a legal and statutory obligation to maintain its operating environment in

a safe, environmentally sound and responsible manner. Beyond PRASA legal

obligation, it is the commitment of PRASA to be a public transport mode of choice

and hence PRASA is talking about “a business service of the future” in its

modernization state.

3. Objectives of the proposed project

3.1 Desired outcome for carrying out the proposed project.

The scope of work will encompass daily cleaning and horticulture services for the entire

station precinct and its facilities. PRASA's comprehensive RFQ process will solicit bids from

professional cleaning companies to provide services for the following corridor in the West

Area of South Gauteng:

West Corridor 1: Consisting of a total of 3 operational intermediate stations.

• West Corridor 3: consisting of a total of 13 stations, including 8 small stations, 2 halts

Stations and 2 intermediate stations

3.2. Benefits to PRASA

3.2.1. Maintain cleanliness in PRASA stations and facilities.

3.2.2. Ensure facilities adhere to Occupational Health and Safety Standards.

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4. Specification of the work, products or services required west

Corridor 1

4.1 Description of service and frequency

4.1.1. The specification provides for the provision of the following services and service

frequency as a minimum contract requirement.

4.1.2. Scope of Desired Solution

The scope of work shall cover daily cleaning, hygiene and horticulture services of the

entire station precinct and the facilities of the station. PRASA thorough tender will invite

professional cleaning companies to submit a tender providing cleaning and horticultural

services for the following corridors in the West Area of South Gauteng.

4.1.3. The required services will primarily focus on, but not be limited to, the

following scope of work:

• General cleaning and horticultural services

• Deep cleaning services

• Covid-19 disinfecting and decontamination of surfaces

a.) The Contractor must strictly adhere to health, safety, and environmental

regulations for cleaning the railway tracks and platforms at the station.

PRASA will provide training to the successful bidder on the methodology of

cleaning tracks. Cleaning of tracks and platforms should only occur during

off-peak periods on weekdays, with exceptions for weekends and public

holidays.

b.) The Contractor must ensure full compliance with all relevant statutory

regulations within the industry. These legislative requirements include, but

are not limited to, the following:

i. The Basic Conditions of Employment Act 1997 (Act no )

ii. The Labour Relations Act, 1995 (Act no )

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iii. The Occupational Health and Safety Act, 1993 (Act no )

iv. The National Environmental Management Act (Act no )

v. National Railway Safety Regulator Act (16/2002)

vi. Bargaining Council for cleaning industry

vii. Or any other applicable legislation

c.) The service provider may employ the innovative and best cleaning methods

which will ensure the highest level of cleanliness of Station facilities.

4.1.4. The service provider shall clean the facilities in line with detailed specifications of

the work and description of service, frequency, and Daily Cleaning Procedure

4.1.5. The service provider shall ensure periodically deep cleaning service is done to

enhance the level of cleanliness at the stations.

4.1.6. The Service provider shall ensure that the washing of carpets and furniture with

upholstery is provided on an as and when required basis

4.2. The stations in West Corridor 1

4.2.1. This corridor is clustered according to the portion of the Regional Rail network as

illustrated in the diagram below.

4.2.2 The contract will cover the cleaning and horticultural services of various facilities

within the station precinct.

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Table 1 The table below illustrates the targeted areas within the station precinct.

Table 2 The extend coverage of the proposed project

4.3 The Staffing Plan and Shift System

4.3.1. Staff Deployment

The total cleaning staff/personnel to be provided in this specification is 22 Cleaners including

the cleaners and supervisors as per the table below. Contractor to make provision for relivers

with an additional 10% of total staff, relivers fill-in should any employees fail to report for duty

for whatever reason. It must be noted that PRASA stations operate seven (7) days a week

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including public holidays, any extended operating hours will be negotiated with the service

provider should such requirements be deemed necessary during high peak periods.

Table 3 The number of staff required per shift

4.3.2. The Staffing Plan and Shift for West Corridor 1

.

Special Instruction And Guideline For Calculating Labour Rate for West Corridor 1:

N.B: Labour rate will be based on the total labour rate per hour for

CALENDAR PERIOD OF 6 months, THAT WILL INCLUDE

Saturdays, sundays and or public holidays as per our schedule for

West corridor 1

4.4. Hygiene Services

Table 4 Hygiene services required

Number of

Frequency of

equipment Frequency of service

Hygiene services service for Staff

to be for Commuter Facilities

Facilities

serviced

Urinal sanitisers refilling 09 Once a week Regularly (Duo Blocks)

1 litre Auto instant Hand

sanitisers refilling (80%

3 Regularly Regularly

ethanol or 75% isopropyl

alcohol based

Seat sanitisers refilling 12 Regularly None

Sanitary bins liners 6 Regularly Regularly

Sanitary bins emptying (A

waste transfer/ disposal

certificate must be provided, 6 Once weekly Biweekly

as per compliance with South

African legislation)

Sanitary bins sanitized 6 Regularly Regularly

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Air-freshener Dispensers

refilling (readily 6 Regularly Regularly

biodegradable)

Soap Dispensers refilling 12 Regularly Regularly

Toilet Roll Holder 12 Regularly Regularly

Paper Towel Dispensers

4 Regularly None

refilling

Wall bins sanitizer 4 Biweekly Biweekly

Replacing & installing of

N/A N/A As & When required

broken Hygiene equipment

N.B: The successful Bidder will be required to submit Hygiene waste disposal certificate for every

disposal throughout the duration of the contract period.

This must be taken into consideration when pricing for Hygiene Services, which comprises both

replenishing or refill of equipment and disposal of hygiene waste. The successful bidder will be

required to submit the Hygiene Waste Disposal Certificate/ License prior to Contracting and Award

of Tender.

5. Specification of the work, products or services required west

Corridor 3

5.1 Description of service and frequency

5.1.1. The specification provides for the provision of the following services and service

frequency as a minimum contract requirement.

5.1.2. Scope of Desired Solution

The scope of work shall cover daily cleaning, hygiene and horticulture services of the

entire station precinct and the facilities of the station. PRASA thorough tender will invite

professional cleaning companies to submit a tender providing cleaning and horticultural

services for the following corridors in the West Area of South Gauteng.

5.1.3. The required services will primarily focus on, but not be limited to, the

following scope of work:

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• General cleaning and horticultural services

• Deep cleaning services

• Covid-19 disinfecting and decontamination of surfaces

a.) The Contractor must strictly adhere to health, safety, and environmental

regulations for cleaning the railway tracks and platforms at the station.

PRASA will provide training to the successful bidder on the methodology of

cleaning tracks. Cleaning of tracks and platforms should only occur during

off-peak periods on weekdays, with exceptions for weekends and public

holidays.

b.) The Contractor must ensure full compliance with all relevant statutory

regulations within the industry. These legislative requirements include, but

are not limited to, the following:

i. The Basic Conditions of Employment Act 1997 (Act no )

ii. The Labour Relations Act, 1995 (Act no )

iii. The Occupational Health and Safety Act, 1993 (Act no )

iv. The National Environmental Management Act (Act no )

v. National Railway Safety Regulator Act (16/2002)

vi. Bargaining Council for cleaning industry

vii. Or any other applicable legislation

c.) The service provider may employ the innovation and best cleaning methods

which will ensure the highest level of cleanliness of Station facilities.

5.1.4. The service provider shall clean the facilities in line with detailed specification of the

work and description of service, frequency, and Daily Cleaning Procedure

5.1.5. The service provider shall ensure periodically deep cleaning service is done to

enhance the level of cleanliness at the stations.

5.1.6 The Service provider shall ensure that the washing of carpets and furniture with

upholstery is provided on an as and when required basis.

5.2. The stations in West Corridor 3

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5.2.1. This corridor is clustered according to the portion of the Regional Rail network as

illustrated in the diagram below.

5.2.2 The contract will cover the cleaning and horticultural services of various facilities

within the station precinct.

Table 5 The table below illustrates the targeted areas within the station precinct.

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Table 6 The extend coverage of the proposed project

5.3 The Staffing Plan and Shift System

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5.3.1. Staff Deployment

The total cleaning staff/personnel to be provided in this specification is 40 Cleaners including

the cleaners and supervisors as per the table below. Contractor to make provision for relivers

with an additional 10% of total staff, relivers fill-in should any employees fail to report for duty

for whatever reason. It must be noted that PRASA stations operate seven (7) days a week

including public holidays, any extended operating hours will be negotiated with the service

provider should such requirements be deemed necessary during high peak periods.

Table 7 The number of staff required per shift

TABLE 7 The Staffing Plan and Shift for West Corridor 3

.

Special Instruction And Guideline For Calculating Labour Rate for West Corridor 1:

N.B: Labour rate will be based on the total labour rate per hour for

CALENDAR PERIOD OF 6 months, THAT WILL INCLUDE

Saturdays, sundays and or public holidays as per our schedule for

West corridor 3

Table 8 Hygiene services required

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Number of

Frequency of

equipment Frequency of service

Hygiene services service for Staff

to be for Commuter Facilities

Facilities

serviced

Urinal sanitisers refilling 16 Once a week Regularly (Duo Blocks)

1 litre Auto instant Hand

sanitisers refilling (80%

10 Regularly Regularly

ethanol or 75% isopropyl

alcohol based

Seat sanitisers refilling 11 Regularly None

Sanitary bins liners 11 Regularly Regularly

Sanitary bins emptying (A

waste transfer/ disposal

certificate must be provided, 11 Once weekly Biweekly

as per compliance with South

African legislation)

Sanitary bins sanitized 11 Regularly Regularly

Air-freshener Dispensers

refilling (readily 10 Regularly Regularly

biodegradable)

Soap Dispensers refilling 10 Regularly Regularly

Toilet Roll Holder 10 Regularly Regularly

Paper Towel Dispensers

36 Regularly None

refilling

Wall bins sanitizer 10 Biweekly Biweekly

Replacing & installing of

N/A N/A As & When required

broken Hygiene equipment

N.B: The successful Bidder will be required to submit Hygiene waste disposal certificate for every

disposal throughout the duration of the contract period.

This must be taken into consideration when pricing for Hygiene Services, which comprises both

replenishing or refill of equipment and disposal of hygiene waste. The successful bidder will be

required to submit the Hygiene Waste Disposal Certificate/ License prior to Contracting and Award

of Tender.

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6 scope of work for cleaning services

6.1 Description of service and frequency

6.2 The specification provides for the provision of the following services and service

frequency as a minimum contract requirement.

Table 9 Services and service frequency required

Dusting Dust surfaces up to 2 meters high. Alternate days

(Preferably Mon,

Wed, Fri)

Perform high dusting for areas above 2 meters. Weekly

Waste Collection and Empty and clean all waste baskets, receptacles Continuously

Disposal Remove all waste to a specified and designated area Continuously

Public Whole of Ablution Empty and clean all waste receptacles Continuously

Ablution block Clean and sanitize all toilet bowls, basins and urinals Continuously

Facilities

Clean all mirrors Daily

Damp mop with disinfectant Daily

Spot clean walls, doors and partitions Daily

Basins – wet wipe with hard surface cleaner Daily

Basins – remove mineral deposits Daily

Platforms & Platform areas Sweep platforms daily

Railway tracks Remove papers and other foreign objects Continuously

Sweep the railway tracks. Every three

months

Railway tracks. Note: Remove papers and other foreign objects – Clean the railway daily

Commuters work tracks up to 200m beyond the edges of both sides of the

under protection on platforms

tracks and only

during the off-peak)

Grass and weeds Remove Grass and Weed Weekly

Station Glass and Metal Work Spot clean glass doors As necessary

Concourse Clean and polish all bright metal fittings Weekly

Area Windows Clean wash windows Weekly

(Including Surfaces Spot clean all low surfaces (finger marks, etc.) Daily

Walls, Ceilings Walls and doors Glass walls, doors and light switches Daily

and Paintwork

Waiting benches Clean benches Daily

– all around the

Air vents dust and wipe air vents once every two months Every second

station)

Month

Station All areas around Sweep clean building surrounds. continuous

Entrances, entrances, walkways Dust/wipe clean walls. Weekly

Walkways and and corridors (Including Wipe clean signs and Lettering. Daily

Corridors subways Walk-off matting vacuumed and/or clean Daily

and bridges) Corridors to be swept and auto scrubbed/damp mobbed as Daily

required

Access areas and concourses to be scrubbed. Daily

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Facility Areas Description of Service Frequency

Staff Offices Floors, Carpets and Walk-off Sweep with dust mop sweepers Daily

and mats Damp mop Daily

Messrooms Scrub with machine and polish Monthly

Vacuum all carpeted floors Daily

Vacuum walk-off mats Daily

Shampoo Every three

months

Spot cleaning When requested

and as required

Clean seats, scrub/vacuum Monthly

Staff Toilets & Basins Empty and clean all waste receptacles Continuously

Clean and sanitize all toilet bowls, basins and urinals Continuously

Clean all mirrors Daily

Damp mop with disinfectant Daily

Spot clean walls, doors and partitions Daily

Basins – wet wipe with hard surface cleaner Daily

Basins – remove mineral deposits Daily

Kitchen, Boardrooms, Wash dishes, dry and pack away Continuously

Furniture and Empty and clean all waste receptacles Continuously

Lounges Clean floors, counters Continuously

Polish all wooden furniture Daily

Walls, Ceilings, and Spot clean all low surfaces (finger marks, etc.) Daily

Paintwork. Glass walls, doors, and light switches Daily

Windows and Blinds Clean wash windows Weekly

Blinds – remove dust and Damp wipe Daily

Air vents: dust and wipe air vents once every two months Every second

Month

Remove Grass and Weed Weekly

All areas around the Wipe Clean landings, removing all dirt butts, etc. Daily

Lifts and lifts from joints and crevices.

Escalators Wipe clean handrails. Daily

(where Wax - polish handrails. Monthly

applicable

Spot clean deck panels. Continuously

Thoroughly clean side panels. Daily

Machines clean the treads. Monthly

Waste Refuse Room and Sort the waste and isolate recyclable waste from disposal waste Daily

Collection Collection Area

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All cut grass shall be removed from the PRASA site by the

service provider. Cut grass shall be removed from the PRASA

sites within two (2) days. Cut grass must NOT BE BURNED in

any PRASA sites.

The cutting of grass will be measured and paid for based on the

total size of the area cut.

Facility Coordinate the processes of collection of waste (disposal and Daily and As

recyclable) required

Wash refuses containers As required

Wash floors with chemicals. Daily

Disinfect all areas with recommended insecticide. Weekly

Storm-water Storm-water drainage Storm water channels must be cleaned and cleared of dirt. Weekly

Drainage and channels

Channels

Parking Area All common areas and Sweep surfaces Daily

and Common parking Remove Papers, peels, cans/bottles, cigarette butts, leaves, Daily

External excrement, used and unused condoms, bad smells, stagnant

Areas of the water, dirt bags, rodents, dead animals, overflowing dirt bins.

facility

Remove Grass and Weeds As required

External Areas of the To cut and remove grass and low growing vegetation

Horticulture facility/yard The whole entire PRASA site shall be cleared of all litter and

undesirable objects.

All material resulting from the clearing process shall be

disposed of at approved municipal dumping sites. The service

provider shall obtain written approval from the local authorities

on who’s the dumping sites are situated.

The grass and growing vegetation shall be cut and removed from

the PRASA sites to the satisfaction of the PRASA representative.

The grass shall be cut to an average height from 60mm to

80mm. Grass must be cut by means of brush cutters (weed

eater).

Others

1. Basins – wet wipe with hard surface cleaner daily, remove mineral deposits monthly, fill liquid soap holders and paper hand towel

dispensers when needed.

2. Blinds – vertical: remove dust monthly. Horizontal: damp wipe monthly.

3. Carpets – vacuum – high traffic, daily and low traffic, daily. Remove spots and stains as necessary. Interim clean as required.

Restorative clean as required.

4. Ceilings – dust and wipe air vents once every two months.

5. Chairs – cloth: vacuum, daily, spot clean as necessary and shampoo as required. Vinyl and leather – dust, daily and damp wipe

fortnightly.

6. Desks – natural, unsealed woods – dust daily. Sealed wood – polish weekly. Scaled wood/glass/Formica – dust or damp wipe daily

and polish weekly.

7. Doors – remove finger-marks on glass and push plates daily, dust or damp wipe monthly and damp wipe door handles weekly.

8. Electrical Equipment – dust daily, damp wipe weekly. Wet wipe and rinse inside surfaces of microwaves weekly or as necessary.

9. Mirrors – in washrooms – wet wipe and dry daily or as necessary. Ornamental – use glass cleaner weekly.

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10. Ovens/Stoves – wet wipe hot plates with hard surface cleaner daily or as necessary. Use caustic aerosol spray on magnified oven

surfaces monthly.

11. Radiators / Aircon – dust and damp wipe weekly.

12. Refrigerators – damp wipe top daily, damp wipe doors and sides daily.

13. Rubbish Bins – empty and damp wipe daily and remove stains and disinfect weekly, or as necessary.

14. Shelves – dust those that are empty weekly and damp wipe when shelves are cleared as required.

15. Sinks – wet wipe as necessary daily

16. Skirting – Wet wipe with hard surface cleaner weekly and remove stains and/or marks when necessary.

17. Tables – in canteens wet wipe daily, other areas as for desks.

18. Taps – wet wipe with hard surface cleaner daily and remove mineral deposits monthly.

19. Telephones – dust and damp wipe with disinfectant weekly.

20. Floors: Resilient (vinyl, PVC, linoleum, sealed wood, etc.)

a. High Traffic – remove dust with mop – or disposable cloth sweeper three times weekly. Damp mop for soilage as

necessary. Spray clean or burnish using a mechanized system three times weekly. Light scrub and apply maintenance coat

as necessary. Strip clean and reseal as required.

b. Low Traffic – remove dust with mop or disposable cloth sweeper daily. Damp mop for soilage as necessary. Spray clean

or burnish using mechanised system weekly. Light scrub and apply maintenance coat as necessary. Strip clean and reseal

as required.

21. Toilet – ensures usability (report faults to ticket office) and replenishes consumables (toilet paper) daily. Remove spoilage from bowl

and under flush rim with hard surface cleaner and a brush daily, and as necessary. Remove mineral deposits monthly. Wet wash seat

and lid, cistern, and pipes etc daily, and as necessary. Disinfect all components daily. Wet wipe doors and walls twice weekly or as

necessary.

22. Urinals – remove litter as necessary. Wet wipe with hard surface cleaner or disinfectant daily. Wet wipe and dry wipe flushing

mechanisms daily. Mop step and/or floor at urinal with disinfectant as necessary. Remove mineral deposits from gullies and drains

monthly.

23. Walls/Windowsills – Spot clean as necessary. Wet wipe and dry washable surfaces twice annually.

24. Small business market – must be high water presser clean: with high water pressure petrol machine make use of the bakkie and

water tank trailer (1000 Litres) two times a week.

25. Paving areas/tar areas/walkways - – must be high water presser clean: with high water pressure petrol machine make use of the

bakkie and water tank trailer (1000 Litres) As and when required

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Table 10 Daily Cleaning Procedures

Step 1 Step 2

Lobby and entrances Offices and Boardrooms

• Remove all trash debris, cordoning off any
• Visually check the areas offices/boardrooms/meeting rooms

areas that may need extensive attention. for

• Mop flooring/tiled areas using water mixed any type of debris, dirt or paper

with cleaning detergent.

• Sweep debris/dirt into a dust pan
• Spot clean wall, doors and frames using all-
• Pick up papers and dispose them into the trash bin

purpose cleaner and use degreaser

• Empty trash cans and must be cleaned and disinfected before

for heavily soiled areas replacing garbage bags

• Use spot remover to spot clean carpeted
• mop any dirt or debris on all tiled or hard surfaces that can’t be

areas to remove statins and spillages that may occur removed by hand

• Clean all windows with a glass cleaner and
• Vacuum all carpeted flooring, starting with mats, runners if

microfiber cloth to remove all marks and fingerprints any.

• Complete thorough cleaning of wiping
• Using a vacuum is great way to efficiently clean up around

notice boards and picture frames offices/cubicles and boardrooms

• Remove all walk off mats and thoroughly
• Dust all surfaces including desk, filling cabinet, tables, chairs,

vacuum them as well as around and underneath walls and shelves.

• Remove any trash and place it in a garbage
• Clean all windows with a glass cleaner and microfiber cloth to

bag and tie it once full and it must be properly disposed remove all marks and fingerprints

in the specified areas

• Wipe down all blinds using water mixed with detergent
• Ensure caution/wet signs left in the place are

removed

• Spots or stains on the carpets, floor, walls, furniture must be
• Make sure all areas are completely dry and wiped off using water mixed with cleaning detergent.

safe before removing the signs

• Wipe desks, telephones, computer keyboards thoroughly using
• All cleaning tools must be cleaned a disinfected spray that has been sprayed on the microfiber cloth or disinfected wipe.

thoroughly and return them to the proper storage

• Thoroughly wash and rinse cleaning tools until completely

clean, hang up and dry them. Remove all wet floor caution signs and

properly store them in storage.

Step 3 Step 4

Staff Rest Rooms Staff Rest Rooms

• Pick up any debris/dirt on the floor, around
• Pick up any debris/dirt on the floor, around the sink or toilet

the sink or toilet urinal areas. urinal areas.

• Remove the trash can and clean and
• Remove the trash can and clean and disinfect the trash can

disinfect the trash can before place a new bag. before place a new bag.

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• Clean and scrub all interior surfaces of each
• Clean and scrub all interior surfaces of each toilet cubicle

toilet cubicle urinals using water mixed with urinals using water mixed with disinfectant.

disinfectant.

• Clean all toilet seats and bowls and disinfect them.
• Clean all toilet seats.
• Wipe down and disinfect all surfaces including frequently
• Wipe down and disinfect all surfaces touched areas such as door handles, light switches, countertops, partitions

including frequently touched areas such as door and dispensers.

handles, light switches, countertops, partitions and

• Walls must be washed with enough disinfectant solution and

dispensers. allow surface to remain wet and untouched long enough for the

• Clean all mirrors with glass cleaner to disinfectant to inactivate bacteria.

remove any fingerprints or marks.

• Clean all mirrors with glass cleaner to remove any fingerprints
• Wash the sink and taps with disinfectant and or marks.

wipe with microfiber cloth.

• Wash the sink and taps with disinfectant and wipe with
• NB: sweep and mop the floor using microfiber cloth.

bathroom items only.

• NB: sweep and mop the floor using bathroom items only.
• Replace all urinal block if necessary.
• Replace all urinal block if necessary.
• Remove all trash bags and dispose safely in
• Remove all trash bags and dispose safely in the identified area. the identified area.
• Do not remove the caution /restroom close signs until all work
• Do not remove the caution /restroom close is completed and all surfaces including floors are completely dry.

signs until all work is completed and all surfaces

including floors are completely dry.

Step 5 Step 6

Access Control Points Common Areas

• Pick up all visible litter, dirt and foreign
• Pick up all visible litter, dirt and foreign object.

object.

• Regular sweeping and mopping where big spillages occurred
• Regular sweeping and mopping where big should be carried regularly using water mixed with cleaning detergent and

spillages occurred should be carried regularly using disinfectant.

water mixed with cleaning detergent and disinfectant.

• Litter must be disposed in a designated area.
• Litter must be disposed in a designated area.
• There should be a continual use of dust mop sweepers all day
• A routine application of disinfectant to all to remove dust from the floor.

frequently touched areas such as handrails, access gates

• All walls’ surfaces shall be always free of dirt and spillages. etc. All glazing in the public areas to be cleaned daily

using detergent and clean cloths.

• All glazing in the public areas to be cleaned daily detergent
• Used ticket lying on the floor at these areas and clean cloths.

must always be picked up and disposed to an identified

area by

Metrorail.

• All surfaces must be cleaned and wiped with
• No plastic/refuse bags to be kept on the concourses.

water mixed with water and disinfectant to remove dirt

• Do not remove the caution /wet floor signs until all work is and spillages at all times.

completed and all surfaces including floors are completely dry.

• Do not remove the caution /wet floor signs

until all work is completed and all surfaces including

floors are completely dry.

Step 7 Step 8

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Waiting Areas/Rooms Subway and Bridges

• Pick up all visible litter, dirt and foreign
• Pick up all visible litter, paper and foreign objects.

object.

• Sweep bridges and subways with hard industrial brooms.
• Regular sweeping and mopping where big
• All visible weeds on the bridges must be removed. spillages occurred should be carried regularly using

water mixed with cleaning detergent and disinfectant.

• Litter must be disposed in a designated area.
• Litter must be disposed in a designated area.
• Subways and bridges are high traffic areas they must be
• There should be a continual use of dust mop scrubbed and cleaned with water mixed with cleaning detergent and

disinfectant during off peak hours or at night when there is less or no sweepers all day to remove dust from the floor.

movement at the station.

• All walls’ surfaces shall be always free of

dirt and spillages.

• Waiting chairs must be wiped and cleaned

with water mixed detergent and disinfected.

• All glazing in the public areas to be cleaned

daily using natural soap/detergent and clean cloths.

• No plastic/refuse bags to be kept on the

Access areas and concourses.

• Do not remove the caution /wet floor signs

until all work is completed and all surfaces including

floors are completely dry.

Step 8 Step 9

Platforms Rail Tracks

• Pick up all visible litter, paper and foreign
• Remove papers and other foreign objects – Clean the railway

objects. tracks up to 200m beyond the edges of both sides of the platforms.

• Sweep platforms with hard industrial broom.
• Note: Employees work under protection on tracks and only
• All visible weeds on the platform must be during the off-peak and shall exercise extreme safety measures) and

employees who have trained for white flagmen who are allowed to clean removed.

rail tracks.

• Litter must be placed in a designated area.
• Platforms must be scrubbed and cleaned with

water during off peak hours or at night when there is less

or no movement at the station.

Step 10 Step 11

Change Rooms Mess rooms

• Walls must be washed with enough
• Pick up all visible litter and paper and throw it in the trash bin

disinfectant solution and allow surface to remain wet and

• Sweep and mop floor with water mixed with a cleaning

untouched long enough for the disinfectant to inactivate detergent and

bacteria. disinfectant

• Windows must be cleaned with window
• Wipe tables and chairs with clean water mixed with cleaning

cleaner and wiped with clean cloth. detergent and disinfectant.

• Windowsills & frames excess dust must be
• a routine application of disinfectant to all frequently touched

removed with damp cloth until completely removed. areas such as door handles, light switches

• Mirrors cleaned with damp cloth and wiped
• Do not remove the caution /wet floor signs until all work is

with a dry cloth. completed and all surfaces including floors are completely dry.

• Glass shower doors and handles a routine

application of disinfectant to all frequently touched areas

such as handrails.

• Lockers must be dusted and wiped with water

mixed detergent and disinfectant.

• Shower mats must be removed and washed

with scrubbing brush.

• Floors must be scrubbed with scrubbing brush

afterwards floor must be moped with water mixed

disinfected.

Page20of48

Step 12 Step 13

Parking Grass Cutting

• The entire PRASA site shall be cleared of all litter and undesirable objects.
• Remove and pick up visible litter and papers.
• All material resulting from the clearing process shall be disposed of at
• Sweep under the parking bays and remove approved municipal dumping sites.

litter.

• The contractor shall obtain written approval from the local authorities on
• Dispose Litter at a designated area. who’s the dumping sites are situated.
• Empty dust bins when they are full.
• The grass and low growing vegetation shall be cut and removed from the
• Remove weeds on all paved areas.
• The chemical to kill the weeds must be used,

to permanently kill the weeds.

 Footpaths into the station must be kept clean.

• PRASA sites to the satisfaction of the PRASA representative.

Visible dirt on storm water channels must be cleaned

• The grass shall be cut to an average height from 60mm to 80mm. Grass  and cleared of dirt

must be cut by means of brush cutters (weed eater).

• All cut grass shall be removed from the PRASA site by the contractor.

Cut grass shall be removed from the PRASA sites within two (2) days.

• Cut grass must NOT BE BURNED in any PRASA sites

• The cutting of grass will be measured and paid for based on the total size

of the area cut.

Page21of48

Table 11 Daily Expectations

General

Expectations: The Station precinct will be considered at acceptable level of cleanliness in all areas when the following

conditions apply DAILY.

• Tiled surfaces and walls must always remain free of graffiti.
• Ensure all areas, especially the platform area, are devoid of litter and always weed growth.
• Litter bags are strictly prohibited in any area within the precinct except the designated refuse area.
• Maintain cleanliness by ensuring all areas are free of stains, dust, and dirt consistently.
• Ensure cleanliness by removing papers, peels, cans/bottles, cigarette butts, leaves, excrement, used and

unused condoms, unpleasant odors, stagnant water, dirt bags, rodents, dead animals, weeds, and overflowing dirt

bins from all areas.

• Maintain pleasant conditions in all ablution facilities by keeping them free of bad odors at all times.

Offices/Boardrooms

Expectations: Offices are at an acceptable level of cleanliness when the following conditions apply DAILY.

• Maintain the reception area/foyer in pristine condition, ensuring it always remains dust-free.
• Use appropriate chemicals and equipment to thoroughly sanitize and remove grease from every surface and item in the

kitchen.

• Ensure ablution facilities are kept clean, organized, and free from any unpleasant odors.
• Regularly clean and refill soap dispensers.
• Keep the moist toilet seat wipes holder clean and well-maintained.
• Periodically clean lockable toilet roll holders and restock toilet rolls as necessary.
• Maintain cleanliness and sanitation of hand towel holders.
• Ensure mirrors are consistently sparkling and free from any blemishes.
• Keep carpets clean and devoid of any stains.
• Upholstered and velvet seats should be kept clean and free from any stains.
• Ensure tables are free from dirt and debris.
• Keep glass doors/sliding doors spotless and free from any marks.

Entrances

Expectations: Entrances are at an acceptable level of cleanliness when the following conditions apply DAILY.

• Garbage containers are kept clean and devoid of dirt, dust, debris, and marks.
• Ensure floors and steps are immaculately clean, with no dirt, dust, debris, or stains present. Floor finishes should gleam,

and there should be no water or spillage.

• Tables, chairs, and/or benches should be maintained in a state free from dirt, dust, debris, and stains.
• Ensure all glass and mirrors remain free from dirt, dust, and stains.
• Baseboards should be kept clear of dirt, dust, build-ups, and marks.
• Window coverings should be free from dirt, dust, and stains.
• Light fixtures and lenses should be completely clean and operational, free from any dirt or dust.
• Air vents should be clear of dust, dirt, debris, and stains.
• Walls, doors, shelving, lockers, and electrical switch plates should be kept clean and free from dirt, dust, debris, and

marks.

• Carpets should be maintained in a state free from dirt, dust, and stains.
• Ensure all entrances are free from broken glass.

Page22of48

Corridors/Passages

Expectations: Corridors are at an acceptable level of cleanliness when the following conditions apply DAILY.

• Garbage containers are free of dirt/dust, debris, and marks.
• Floors are free of dirt/dust, debris, or stains. Floor finish has depth and shine.
• Tables, chairs and/or benches are free of dirt/dust, debris, and stains.
• All glass and mirrors are free of dirt/dust, and stains.
• Carpets are free of dirt/dust, and stains.
• Base boards are free of dirt/dust, build-ups, and marks.
• Window coverings are free of dirt/dust, and stains.
• Light fixtures and lenses are free of all dirt/dust and operate properly.
• Air vents are free of dust/dirt, debris and stains.

Access and Concourse areas

Expectations: Concourses are at an acceptable level of cleanliness when the following conditions apply DAILY.

All access areas and concourses to be scrubbed using an automatic/electronic scrubber and are free of dirt.

• Spot Cleaning should be done regularly using 750ml poly spray bottles with natural soap/detergent that is SABS

approved and with neat mops.

• Regular mopping where big spillages occurred should be carried regularly using double bucket trolleys with wringer and

a neat mop.

• There should be continual use of dust mop sweepers all day to remove dust from the floor surfaces.
• All wall surfaces shall be always free of dirt and spillages.
• All glazing in the public areas to be cleaned daily using natural soap/detergent and clean cloths.
• No plastic/refuse bags to be kept on the Access areas and concourses.

External Paved and Tarred areas

Expectations: External paved areas are at an acceptable level of cleanliness when the following conditions apply

Daily.

• Ensure regular sweeping of these areas is conducted using platform brooms, with collected dirt gathered using metal hooded

dust pans.

• Maintain cleanliness of footpaths by sweeping and removing dirt with platform brooms and metal hooded dust pans.

• Stormwater channels should be regularly cleaned and kept clear of any dirt or debris.

• All collected dirt should be placed in refuse bags and wheelie bins, then transported to designated refuse areas.

• Surfaces must be always kept free from dirt and spillages.

• Avoid leaving plastic or refuse bags in access areas and concourses.

• Ensure all areas are clear of grass and weeds.

• Public ablutions facilities/toilets

• Requirements: Public Ablution Facilities will be maintained as required to enable management, staff, and any other

persons who have reason to enter, to use the facility safely and hygienically.

• It is essential to maintain public ablution facilities in a clean, tidy, and odor-free state throughout the day.

Page23of48

• The floors of public ablution facilities should undergo nightly scrubbing with detergent.

• A cleaning personnel must be always present in the public ablution facilities.

• A uniformed attendant will be stationed to greet visitors to the toilet facility 24/7.

• Cleaning staff will conduct routine inspections of public ablution facilities, with quality assessments scheduled every 30

minutes during peak periods and hourly checks during off-peak times. During off-peak hours, inspections will be

performed by the cleaning supervisor of the contracting company, and the traceable quality inspection checklist will be

endorsed.

• The inspection checklist must encompass all defects, including maintenance issues, which must be reported to the

facilities manager for maintenance action.

• Graffiti removal from all tiled surfaces should occur daily.

• Public ablution facilities must always remain devoid of dirt and litter.

• Plastic bags are prohibited from being stored in the toilet facilities.

• Timed air fresheners should be regularly cleaned and refilled with air freshener to prevent them from being empty at

any time.

• Soap dispensers need to be regularly cleaned and refilled with hand soap to ensure they are always stocked.

• The moist toilet seat wipes holder requires regular cleaning.

• Lockable toilet roll holders should be regularly cleaned and restocked with quality toilet rolls to prevent them from being

empty.

• Hand towel holders need to be regularly cleaned.

• Mirrors must be cleaned thoroughly and always kept spotless.

• Condom holders must be cleaned meticulously and always kept spotless.

Access Control Cubicles

Requirements: Access Control Areas will be maintained as required.

• Floors should be scrubbed at lWest once daily using a potent surface cleaner, or more frequently if current conditions

necessitate it.

• Walls should undergo a thorough scrubbing once a week.

• Access Controller cubicles must be kept consistently free of litter, dirt, and dust.

• Stains and bubbles on the floors should be promptly removed.

• Guard rails should be wiped down daily with a sanitizer and polished regularly.

• Access control areas must be always maintained free of dirt and litter.

• Plastic bags are not permitted to be stored in the Access Control Areas.

Page24of48

Lounge/waiting areas

Expectations: The lounges within the Station Precinct are deemed to be adequately clean if the specified conditions

below are met daily.

• The reception area/foyer must be meticulously maintained, ensuring it remains consistently dust-free.
• Employ appropriate chemicals and equipment to thoroughly cleanse the kitchen, ensuring all grease is effectively removed

from every surface and item.

• Always maintain the cleanliness and Odor-free environment of ablution facilities.
• Regularly clean and refill soap dispensers.
• Ensure the moist toilet seat wipes holder remains clean.
• Periodically clean lockable toilet rolls holders and replenishes toilet rolls as required.
• Keep hand towel holders sanitary and free of any contaminants.
• Ensure mirrors are consistently kept spotless.
• Uphold the cleanliness of carpets, ensuring they are free from stains.
• Maintain upholstered and velvet seats in a clean, stain-free condition.
• Ensure tables remain free from dirt and debris.
• Keep glass doors/sliding doors impeccably clean and spot-free.

Cleaning at Heights - Above 2.4m

To provide cleaning services for both internal and external windows and any other surface above 2.4 meters.

The service provider shall ensure the following:

• Staff members are properly equipped, trained, and supervised in accordance with legislative standards.
• All relevant requirements are fulfilled, especially concerning regulations regarding work at heights. Windows and

glass surfaces are thoroughly cleaned to be free of dust, fingerprints, stains, smudges, and markings, achieving a streak-free

finish upon completion of each cleaning session.

• Provide suitable cleaning equipment and safety gear tailored to the specific task.

Page25of48

Showers and changing rooms

Expectations: Washrooms, changing rooms and showers are at an acceptable level of cleanliness when the following

conditions apply DAILY.

• Garbage containers are maintained free from dirt, dust, debris, and any markings.
• Floors are kept clear of dirt, dust, debris, or stains, with a floor finish that exhibits depth and shine.
• Hand soap, feminine hygiene, and paper dispensers are kept clean and devoid of dirt, dust, debris, or marks, and

are consistently filled with appropriate hand soap and paper products.

• Tables, chairs, and/or benches are kept clean and free from dirt, dust, debris, or stains.
• All glass and mirrors are kept free from dirt, dust, and stains.
• Baseboards are kept clear of dirt, dust, build-ups, and any marks.
• Lockers are maintained free from dirt, dust, build-ups, and marks.
• Window coverings remain free from dirt, dust, and stains.
• Light fixtures and lenses are kept completely free of dirt/dust and are operating properly.
• Air vents are kept free from dust, dirt, debris, and stains.
• Desks and flat surfaces are kept clear of dirt, dust, debris, and stains.
• Walls, doors, and electrical switch plates are kept free from dirt, dust, debris, and marks.
• Hand basins, partitions, piping, toilets, urinals, and floor drains are maintained free from dirt, dust, debris, marks,

and stains, and are sanitized daily.

• Washrooms undergo spot-checks for cleanliness and vandalism, and are restocked as necessary, with corrections made

as needed on an hourly basis.

Station platforms and rail track areas

Expectations: platform and rail tracks are at an acceptable level of cleanliness when the following conditions

apply DAILY.

• Platform surfaces must be swept and scrubbed regularly to ensure they are free from dirt.
• Scrubbing of platforms should be conducted during off-peak hours, unless written instructions from the Station Manager

dictate otherwise.

• The use of hose pipes is prohibited, and service providers must adhere to water restrictions. Consultation with the

Facilities Department is required before any hosing can be carried out, and agreement must be reached for each

specific instance.

• All platforms within the station precinct must remain clear of dirt, litter, grass, and weeds always.
• Track cleaning should be performed during off-peak hours and under strict safety protocols. This task can only be

conducted under the protection of Flagmen or Flag women.

• All tracks within the station precinct must be kept free from dirt, litter, and spillages.
• Tracks must be regularly blown with a power blower, and any litter must be promptly collected and disposed of

in refuse bags.

• Plastic bags are not permitted to be stored on the platform or rail tracks. Agreement on storage locations must be

reached between the service provider and the Facilities Department.

• All areas must be maintained free from grass and weeds.

Page26of48

Subways, stairs and all access ways

Expectations: Subways, stairs and access ways are at an acceptable level of cleanliness when the following

conditions apply DAILY.

• Utilize a potent surface cleaner for scrubbing the floors.
• Ensure walls are thoroughly scrubbed and devoid of any dirt.
• Regularly sweep stairs and floors according to agree upon schedules, with approval for occasional hosing.
• Ensure stormwater channels remain unobstructed and clear of debris.
• Maintain cleanliness of footpaths leading to the station consistently.
• Always keep subways immaculately clean and free from litter.
• Prohibit storage of plastic bags within the subways.

Parking Areas

Expectations: Parking areas must be consistently maintained free from:

• Papers, peels, cans/bottles, cigarette butts, leaves, excrement, used and unused condoms, unpleasant Odors,

stagnant water, trash bags, rodents, deceased animals, overflowing waste bins are prohibited in the premises.

• Grass and weeds are not permitted in any area.

Small Business Market

Requirements: Areas will be maintained as required

• All debris must be deposited into refuse bags and wheelie bins and conveyed to specified refuse locations.
• It is necessary to conduct daily sweeping and mopping of floors.
• Floors should receive a comprehensive scrubbing every evening.
• The entirety of the premises must be kept devoid of dirt, debris, or any spills.
• Paved surfaces need to be diligently washed or scrubbed every other day during non-peak hours.
• All debris must be properly disposed of in refuse bags and wheelie bins, then taken to designated refuse sites

as agreed upon areas.

Page27of48

7. Cleaning material, consumables, tools and equipment

NB: This section provides ONLY guideline for the type of cleaning material and consumables

and type of equipment and tools which will guarantee that the requirements by PRASA can be

satisfied. The Contractor can use any equipment, tools and material which will assure the

highest level of cleanliness of the station and all facilities.

• Disinfect all cleaning equipment after use and before using in other areas (e.g. Disinfect

buckets by soaking in bleach solution or rinse in hot water with soap).

• PRASA would like to ensure that cleaning standards are not lowered in the execution of

the contract to be signed for the provision of the services mentioned herein. Therefore, a

start-up list of approved chemicals has been developed for bidders to use in the

preparation of their bid.

• PRASA reserves the right to change or replace any of the below listed chemicals with

equivalent specification chemicals.

• The successful bidder is encouraged to offer PRASA continuous improvement efforts

which are aimed at always enhancing cleaning efficiency and cleaning standards at the

best price.

• All chemicals must be SABS and/or SANS approved and must not be harmful to the

environment

Table 12 Approved chemicals to be used

NO description

Approved list of chemicals to be used

1 Sanitary all-purpose cleaner with pleasant odour that prevents limescale build up leaving a shiny streak free gloss, not corrosive,

kind to skin (suitable for all washable stainless steel, plastic, porcelain, ceramic, enamel, glass) 20lt

2 Biological double action cleaner/deodorizer for the cleaning and odour control in sanitary areas, toilets, urinals and odour control in

carpets, per 20 lt

3 Viscous acidic toilet bowl cleaner for the removal of limescale and urinary stain, deodorizing and bactericide that removes

dirt and limescale after a short period (must be free of hydrochloric acid) per 20 lt

4 Hard wear resistant polymer based self-shining dispersion that forms a hard wearing, slip resistant protective film with high gloss

for high speed and ultra-speed polishing per 201t

5 Window cleaner per 20lt

6 Powerful Alkaline cleaning agent for the machine cleaning of floor coverings, low foaming, not perfumed, removes soiling per 20 lt

7 Clear Liquid hand soap per 20lt

8 stainless steel polish read to use cleaner and polish

9 Furniture polish (no oil furniture polish)

10 Spray emulsion containing wax, to remove water solvent soluble solution and scuff marks which form a protective filmwhich can

be polished per 20 lt (Mondo floor cleaner where applicable)

11 Powder for carpets per 20 lt

12 Jeyes Fluid per 25lt

13 Gum removing soluble agents in aerosol cans

14 Ready use abrasive liquid cleaner non scratching or corrosive per 20lt

15 Concentrated tile cleaner for porcelain, tiled areas and all washable surface, based on non-ionic and anionic surfaces. per 20lt

16 60% of alcohol based hard surfaces disinfect (rate only)

17 60% alcohol-based floor cleaner (rate only)

Page28of48

Table 13 Approved equipment to be used

Consumables/Materials to be used for Cleaning

N tion unit of measurement

1 Clear Hand soaps HAND BAC SABS1828

2 er Bale - 500 Sheet per Roll as per SABS or SANS Regulations.

Sheet Size: 100mm x 110mm

19gsm Paper.

Single ply Toilet paper

3 Refuse Bags: Flat packed made from 90% of recycled and re-processed

polythene material.

Micron: 22

Dimensions: 750 (L) x 950 (W) mm

4 300m Maslin Cloth 45gsm SPUNLACE ROLL - 400m x 24cm x 50cm

perforation (ANY COLOUR)

5 : General purpose cloth

Weight: 370 g/sqm

Composition: 81% Polyester

19% Polyamide Window cleaning cloth

Weight: 400 g/sqm Composition:

Made of 78% polyester

22% polyamide

Textured cleaning cloth

Weight: 350 g/sm

Composition: Made of 76% polyester

24% polyamide

Dusting cloth

Weight: 280 g/sqm

Composition: Made of 79% polyester

21% polyamide

6 es

7 Gloves Strong more durable –

Green nitrile gloves size fit one fit all

Household - YELLOW HOUSEHOLD GLOVES – SIZE

Fit one fit all

Vacuum Bags

8 Industrial/heavy duty (dependent on URPOSE

no. of areas requiring the use thereof DISINFECTANT (QAC) – WASHROOM CLEANER

9 Dust Mask DUST MASKS FFP1

10 Urinal Matts ANTI SPATTING URINALS MATS PREVENT URINE SPATTER

Page29of48

8. Cleaning machinery and equipment

• All the machinery being provided on the contract must still be within its serviceable life.
• The successful bidder will be responsible for the service and maintenance costs of all machinery on

the contract.

• The successful bidder must ensure that all staff operators of machinery have received the proper

training for the usage of the machinery prior to the commencement of the contract.

• Service Level Agreement pertaining to the provision and use of the machinery on the contract can

be found under Section

• The successful bidder is to submit a Machinery and Equipment deployment schedule which will

clearly show the number of items and the areas in which they will be deployed on a daily basis.

PRASA reserves the right to make changes to the equipment deployment in accordance with a

change in requirements or operations.

• Please consider the following when obtaining machinery to be used in the provision of the services

herein: a. Carpet machines must, as a minimum dryness of 80% – in the event of spillage / flooding

• High pressure machine up to 150 bar for outside / walkway areas – to always be available on site.

• Carpet extractor machines for cleaning of large areas

• All machinery being provided on the contract must still be within its serviceable life and used in accordance with the Service

Levels for the duration of contract.

• If any machinery breaks down, the said machinery shall be replaced on time with a temporary alternative machinery.
• Contractor should include service maintenance and consumables costs of the machinery for the

duration of the contract as no additional charges will be accepted.

Table 27 General Cleaning Machinery

NO description

General Cleaning Machinery

1 Ride on Auto Scrubbers

2 Upright Industrial Vacuum Cleaners

2 Wet & Dry Vacuum Cleaners (90lt)

6 High Pressure Cleaner

7 Carpet extractor (used in accordance with carpet cleaning frequencies and requirements) – using powder / wet extraction

method

8 Push Sweepers

9 Washing Machine - Washing of Microfibre Sleeves

10 High pressured steam cleaner for cleaning grime build up on tile grout

11 Escalator cleaning machine

12 Travelator cleaning machine

13 Carpet cleaning Machine

14 Blowers

15 Carpet extractor machines – dual use / powder or wet extraction method

16 Heavy duty Custom vacuum for tracks

Note: All the equipment being provided on the contract must still be within its serviceable life.

Service report

Page30of48

The scope of work includes daily cleaning, hygiene and horticulture services for the entire station precinct. Services include general cleaning, deep cleaning, Covid-19 disinfecting and decontamination. Cleaning of tracks and platforms must occur during off-peak periods on weekdays, with exceptions for weekends and public holidays, under strict safety protocols with trained flagmen. The service provider must adhere to detailed daily cleaning procedures covering lobbies, offices, restrooms, access control points, common areas, waiting areas, subways, bridges, platforms, rail tracks, change rooms, mess rooms, parking and grass cutting. Grass must be cut to 60-80mm height, removed within two days, and not burned. The service provider must use approved cleaning chemicals and equipment, and provide a machinery deployment schedule.

The station precinct must meet daily cleanliness expectations: tiled surfaces free of graffiti, areas devoid of litter and weed growth, no litter bags except in designated refuse areas, free of stains, dust, dirt, and unpleasant odors. Public ablution facilities must be inspected every 30 minutes during peak periods and hourly during off-peak, with traceable quality inspection checklists endorsed by the cleaning supervisor. All cleaning must meet the specified standards for each area.

Labour rates for West Corridor 1 and 3 must be based on the total labour rate per hour for a calendar period of 6 months, including Saturdays, Sundays and public holidays as per the schedule. The cutting of grass will be measured and paid for based on the total size of the area cut. The successful bidder must include service maintenance and consumables costs of machinery for the contract duration, as no additional charges will be accepted.

All cleaning materials, consumables, equipment, and tools must be SABS and/or SANS approved and not harmful to the environment. A waste transfer/disposal certificate must be provided for every disposal of hygiene waste throughout the contract period, as per South African legislation. The successful bidder must include service maintenance and consumables costs of machinery for the contract duration, as no additional charges will be accepted. The specification provides guidelines for approved chemicals and equipment; bidders must ensure compliance with these guidelines.

The contractor must strictly adhere to health, safety, and environmental regulations for cleaning railway tracks and platforms. PRASA will provide training on track cleaning methodology. Track cleaning must only occur during off-peak periods under the protection of trained flagmen. Staff must be properly equipped, trained, and supervised for work at heights above 2.4m. Compliance with the Occupational Health and Safety Act, 1993 is required.

ethanol or 75% isopropyl

alcohol based

Seat sanitisers refilling 12 Regularly None

Sanitary bins liners 6 Regularly Regularly

Sanitary bins emptying (A

waste transfer/ disposal

certificate must be provided, 6 Once weekly Biweekly

as per compliance with South

African legislation)

Sanitary bins sanitized 6 Regularly Regularly

Page7of48

broken Hygiene equipment

N.B: The successful Bidder will be required to submit Hygiene waste disposal certificate for every

disposal throughout the duration of the contract period.

replenishing or refill of equipment and disposal of hygiene waste. The successful bidder will be

required to submit the Hygiene Waste Disposal Certificate/ License prior to Contracting and Award

of Tender.

ethanol or 75% isopropyl

alcohol based

Seat sanitisers refilling 11 Regularly None

Sanitary bins liners 11 Regularly Regularly

Sanitary bins emptying (A

waste transfer/ disposal

certificate must be provided, 11 Once weekly Biweekly

as per compliance with South

African legislation)

Sanitary bins sanitized 11 Regularly Regularly

broken Hygiene equipment

N.B: The successful Bidder will be required to submit Hygiene waste disposal certificate for every

disposal throughout the duration of the contract period.

replenishing or refill of equipment and disposal of hygiene waste. The successful bidder will be

required to submit the Hygiene Waste Disposal Certificate/ License prior to Contracting and Award

of Tender.

Page13of48

total size of the area cut.

Facility Coordinate the processes of collection of waste (disposal and Daily and As

recyclable) required

Expectations: Parking areas must be consistently maintained free from:

• Papers, peels, cans/bottles, cigarette butts, leaves, excrement, used and unused condoms, unpleasant Odors,

stagnant water, trash bags, rodents, deceased animals, overflowing waste bins are prohibited in the premises.

• Grass and weeds are not permitted in any area.

Bidders must comply with the specified cleaning frequencies and standards. All cleaning materials and equipment must be SABS/SANS approved and environmentally friendly. Waste disposal must be at approved municipal dumping sites with written approval, and a waste transfer/disposal certificate must be provided for every disposal. The successful bidder must include all maintenance and consumables costs in their pricing.