Software maintenance & support for best automated gl reconciliation sap add‑on (johannesburg water)

• Date of Issue: 4‑Feb‑2026.
• Closing date and time: 11‑Feb‑2026 16:00.
• No briefings, site visits or clarification deadlines are mentioned in the document.

Name: Nompumezo Sobhekwa

Phone: 011 688 1656

Department: IT – ERP Department

Email: null

Address: null

• Submissions must be made on the e‑tender portal (https://www.etenders.co.za/); email submissions are not accepted.
• All quotations must be uploaded as PDF files (MS Word, Excel or pictures are not allowed).
• Deadline: 11‑Feb‑2026 16:00. Quotations received after close of business will be rejected.
• Required documents to upload with the quotation:

• Proof of registration on the Central Supplier Database (CSD).
• Certificate proving the solution is accredited by SAP South Africa (valid and current).
• Certificate proving the supplier is the Original Equipment Manufacturer of the BEST SAP Add‑On or is accredited by MinaBiz (valid and current).
• Two reference letters from clients for similar projects.
• Copy of a valid lease agreement or municipal account (not older than 3 months).
• Completed MBD forms (attached to the tender).
• Valid B‑B‑BEE certificate or sworn affidavit.
• Official company stamp and authorised signature on the quotation.
• Brand names where required.
• Prices must be quoted per unit, excluded of VAT (VAT to be added where applicable).

• Quotation reference must be included in the email subject line as shown in the tender (e.g., “RFQ JW 48 MS 24 BESTSAP ADD‑ON‑MODULE”).
• Supplier’s email address must be visible on the quotation.
• Failure to include any of the above items may lead to disqualification.

• Scoring follows an 80/20 point system:

• 80 points are allocated to price (lowest compliant price scores highest).
• 20 points are allocated to specific goals as per PPPFA 2022.

• Specific goals include:

• SMME status: 51% or more black ownership earns 20 points.

• Minimum thresholds are not explicitly stated; however, non‑compliance with mandatory submission requirements will result in disqualification before scoring.

Scope of Work:

• Provide software maintenance and support for the BEST Automated GL Reconciliation SAP Add‑On module on a subscription‑based model for 12 months.
• Telephonic support: 4 hours per month (total 48 hours per year).
• Service must include collection and delivery of the solution back to Johannesburg Water.

Conditions:

• Supplier must provide a current SAP South Africa accreditation certificate.
• Supplier must provide a current certificate proving they are the Original Equipment Manufacturer of the BEST SAP Add‑On or are accredited by MinaBiz.
• Two reference letters from clients for similar projects are required.
• All deliverables must meet the standards set out in the tender and be supplied on the agreed subscription schedule.

• Prices must be quoted per unit, excluded of VAT; VAT to be added where applicable.
• Pricing will account for 80% of the total evaluation score.
• No specific bond, guarantee or payment term is mentioned; suppliers should follow Johannesburg Water’s standard supply‑chain policy.
• All financial information must be included in the PDF quotation uploaded to the e‑tender portal.

• Supplier must be registered on the Central Supplier Database (CSD).
• Provide a valid B‑B‑BEE certificate or sworn affidavit.
• Submit proof of SAP South Africa accreditation and OEM/MinaBiz accreditation.
• Provide two client reference letters for similar work.
• Submit a current lease agreement or municipal account (not older than 3 months).
• Complete and attach the MBD forms.
• No explicit CIDB, CIPC, or professional registration requirements are stated.