Request for quotation for the appointment of the service provider to provide hygiene and pest control services of the NLC eastern cape provincial office for a period of sixty (60) months

{"closingDate":"21 August 2026","closingTime":"11:00","briefingSession":"{"date":null,"time":null,"venue":null,"is_compulsory":false}"}

{"name":null,"email":null,"phone":"+27(12)432 1300","department":"s are obliged to provide a","address":null}

Returnable Documents: and/or schedules were completed, duly signed by the Bidding Document (SBD 4), 2. Joint Venture agreements must be submitted in a case of Signed Joint Venture, 5. Valid Compensation for Occupational Injuries and Valid Copy of the COIDA, Diseases Act, No. (COIDA) letter of Good certificate, VAT REGISTRATION NUMBER, SUPPLIER COMPLIANCE STATUS TAX CENTRAL SUPPLIER, FORA TAX COMPLIANCE STATUS SYSTEM PINCODE FROM THE SOUTH AFRICAN REVENUE, Compensation for Occupational Injuries and Diseases Act and that, standing” with the Compensation Fund, or similar proof acceptable to the

their bids, on the same terms and conditions, if the internal evaluation process is not

Minimum qualifying criteria 70

16.4 Stage 5: The 80/20 Principle based on Price and Special goal as stated below.

Financial evaluation (*Pricing and Specific goals comparatives)

The evaluation for Pricing and Specific Goals will include the following

Evaluation Criteria Final Weighted

The following formula will be used to calculate the points out of 80

Ps = Score for the Bid under consideration

20 Points will be awarded to a bidder as follows.

points for points for Relevant

Specific Goals

Total points for specific goals 20

16.5 Stage 6: Due Diligence, Contract an

D for specific goals

Regulations, preference points must be awarded for specific goals stated in the

tender. For the purposes of this tender the tenderer will be allocated points based

which states that, if it is unclear whether the 80/20 or 90/10 preference point system

(a) an invitation for tender for income-generating contracts, that the 80/20

preference point system will apply and that the highest acceptable tender

will be used to determine the applicable preference point system; or

(b) any other invitation for tender, that the 80/20 preference point system will

applicable preference point system, then the organ of state must indicate

the points allocated for specific goals for the 80/20 preference point

Table 1: Specific goals for the tender and points claimed are indicated per the

(Note to organs of state: Where either the 90/10 or 80/20 preference point system

1.1. The National Lotteries Commission (NLC) is a public entity established by the Lotteries

Act No. as amended, to regulate the National Lottery and other lotteries

and to administer the National Lottery Distribution Trust Fund ("NLDTF"). In December

2014, the Lotteries Amendment Act was promulgated, and the Regulations

thereof were published on 14 April 2015.

1.2. The National Lotteries Commission (NLC) seeks to appoint a suitably qualified service

provider to provide hygiene services and pest control for a period of 60 months.

2.1. In accordance with the provision of Occupational Health and Safety Act (NO.: ), all National and Provincial government Departments are obliged to provide a

clean, healthy, hygienic, and safe working environment.

2.2 The National Lotteries Commission (NLC) intends to appoint a service provider to

render hygiene services, fumigation/pest control for Eastern Cape provincial office.

2.3 In line with the requirements of the Public Finance Management Act (PFMA) No. , as amended and Treasury Regulations, the NLC invites suitable qualified and

experienced service provider to render hygiene and pest control services.

2.4 Cleaning services, hygiene services, fumigation/pest control for the Eastern Cape

provincial office.

3 objectives

The purpose of the Request for Quotation (RFQ) is to appoint an experienced

service

provider for the provision of hygiene and pest control services for the Eastern Cape

provincial office for a period of 60 months.

RFQ 2026-008-023 hygiene and pest control services east london

3.1. The NLC prides itself in ensuring compliance with various legislations of the country.

The appointed professional service provider will provide the NLC with hygiene services

and ensure that the building is compliant to regulations governing hygiene and

cleaning services sector, enabling the NLC to focus on its core business functions.

4. Mandate

The NLC Occupational Health & Safety (OHS) office requires a suitable and qualified

service provider to conduct hygiene and pest control services for the National Lotteries

Commission.

5.1. Fumigation/Pest control

▪ Fumigate the offices with chemicals that are harmless to humans, and as and when

requested by NLC.

▪ Ad hoc fumigation with relevant paste or pesticides as and when required.

5.2. Supply, installation, and maintenance (including re-filling) of dispensers.

5.3 Weekly servicing and safety disposal of all bins (including SHE Bins)

5.4. Supply, installation, and maintenance of equipment.

5.5 Quarterly Deep cleaning services of the offices in line with NLC deep cleaning

standards.

5.6 Supply, installation, and maintenance (including re-filling) of dispensers should

be placed in the bathrooms and kitchens as follows:

5.6.1 Automatic stainless-steel range liquid gel seat wipes dispensers.

5.6.2 Automatic stainless-steel range automated air freshener dispenser.

5.6.3 18 litre stainless-steel range pedal operated feminine hygiene disposal bins.

5.6.4 Stainless-steel range feminine hygiene disposal bag dispenser.

5.6.5 Stainless-steel range 3 tier toilet roll dispensers in all toilet cubicles.

5.6.6 Automatic stainless-steel range hand sanitiser dispensers for bathrooms.

5.6.7 Automatic stainless-steel range hand lotion dispensers for the bathrooms.

5.6.8 Automatic stainless-steel range bathroom hand towel dispensers.

5.6.9 Stainless-steel range wall wastepaper disposal bins for bathrooms.

RFQ 2026-008-023 hygiene and pest control services east london

5.6.10 Automatic stainless-steel range kitchen hand towel dispensers.

5.6.11 Stainless-steel range hand sanitiser dispensers for the kitchens.

5.6.12 Automatic stainless-steel range dishwasher soap dispensers for the kitchens.

Eastern cape

Female male incapacitated

FIRST 3 toilets 2 toilets 1 toilet

BATHOOM 2 basins 2 basins 1 basin

3 pedal operated 2 urinals 1 pedal operated

feminine hygiene 1 automatic hand feminine hygiene

disposal bins. sanitizer dispensers disposal bin

3 feminine hygiene 1 hand towel 1 hygiene bag

disposal bag dispensers dispensers1 automatic dispenser

1 automatic hand seat wipes dispensers 1 x Hand soap

sanitizer dispensers 1 automatic air dispenser 1

1 automatic hand towel freshener dispensers automatic hand

dispensers 2 x 3 tier toilet roll sanitizer dispenser

3 automatic seat wipes dispenser. 1 automatic hand

dispensers 1 x Hand soap towel dispenser

3 automatic air dispenser 1 automatic seat

freshener dispensers wipes dispenser

3 x 3 tier toilet roll 1 automatic air

dispenser. freshener dispenser

1 x Hand soap 1 x 3 tier toilet roll

dispenser dispenser

1 x Hand soap

dispenser

SECOND 1 toilet 1 toilet

BATHROOM 1 basin 1 basin

1pedal operated 1 urinal

feminine hygiene 1 automatic hand lotion

disposal bins. dispensers

1 feminine hygiene 1 automatic hand

disposal bag dispensers sanitizer dispensers

1 automatic hand lotion 1 automatic hand towel

dispensers dispensers

1 automatic hand 1 automatic seat wipes

sanitizer dispensers dispensers

1 automatic hand towel 1 automatic air

dispensers freshener dispensers

1 automatic seat wipes 1x 3 tier toilet roll

dispensers dispenser.

RFQ 2026-008-023 hygiene and pest control services east london

1 automatic air 1 x Hand soap

freshener dispensers dispenser

1x 3 tier toilet roll

dispenser.

1 x Hand soap

dispenser

Equipments quantity

Automatic Dishwasher soap dispenser 1

Automatic Kitchen hand towel dispenser 1

Automatic Hand sanitizer dispenser 1

5.7 Supply and delivery of consumables.

The successful service provider will be expected to supply consumables monthly for

staff complement as outlined and the supply shall be subject to availability of stock

at the time of request.

5.8 Monthly Servicing of Hygiene Equipment

▪ Monthly repair, replacement and replenishing of hygiene equipment’s.

▪ Replacement of batteries in the hygiene equipment.

▪ Repair and/or replace of broken hygiene equipment’s.

5.9. Deep cleaning and pest control

Category Service Frequency Details

Deep Cleaning Hot steam and Monthly Use of hot steam and eco-

harmless friendly chemicals to sanitize

chemicals all areas thoroughly

Fabric Furniture wash Upholstery Bi-Annually Deep cleaning of fabric furniture

cleaning including chairs, sofas and other

upholstered items

Floor and carpet Deep Bi-Annually Intensive cleaning of all floors

cleaning cleaning and carpeted areas to

remove dirt, stains and

allergens

Tiled area cleaning Deep Quarterly Thorough cleaning of all tiled

cleaning areas including restrooms,

kitchens and entryways

RFQ 2026-008-023 hygiene and pest control services east london

Window cleaning Interior Quarterly Comprehensive cleaning of all

and interior and exterior windows to

exterior ensure clarity and hygiene

Pest Control/ Preventative Quarterly Regular pest control

fumigation and reactive treatment to prevent

measures infestations and address any

existing pest issue

Installation and servicing Preventative and Quarterly Regular servicing of bait

of bait station reactive stations to control rodents and

measures pests

Address of the office Service

Eastern Cape office (East London) 7 Rochester Road, Vincent, East

London

NB: Breakdown quantities on Annexure C

6. Deliverables

6.1 The service provider must ensure that the office is continuously healthy and

hygienic to enable a conducive working environment as per the OHS act.

6.2 The service provider must develop and monitor a schedule for fumigation, carpet cleaning and

deep cleaning.

6.3 The service provider must ensure that the deployed staff is always representable and

identifiable.

6.4 The service provider to send the representative/delegate to attend quarterly meetings with

the Facilities Management Unit.

6.5 Submit a monthly & quarterly comprehensive report on all activities.

7. Reporting requirements

The service provider will report to the Facilities Management Unit.

8. Duration of the mandate

RFQ 2026-008-023 hygiene and pest control services east london

The expected duration of the contract is 60 months, which will be effective either on

the date of appointment or the date of signing of a service level agreement (SLA), at

the discretion and direction of the NLC, and subject to monthly progress

Section 2: notice to bidders

9. Terms and Conditions of Request for Quotations (RFQ)

9.1. This document may contain confidential information that is the property of the NLC.

9.2. No part of the contents may be used, copied, disclosed, or conveyed in whole or in

part to any party in any manner whatsoever other than for preparing a proposal in

response to this RFQ without prior written permission from the NLC.

9.3. All copyright and intellectual property herein vests with the NLC.

9.4. Late and incomplete submissions will not be accepted.

9.5. No services must be rendered or goods delivered before an official NLC Purchase

Order form has been received.

9.6. Suppliers are required to register on the Central Supplier Database at

www.csd.gov.za.

9.7. Suppliers must provide their CSD registration number (and attach a CSD Summary

report) and ensure that their tax matters are compliant.

10. General rules and instructions

10.1. News and press releases

10.1.1. Bidders or their agents shall not make any news releases concerning this

RFQ or the awarding of the same or any resulting agreement without the

consent of, and then only in coordination with, the NLC.

10.2. Precedence of documents

10.2.1. This RFQ consists of a number of sections. Where there is a contradiction in

terms between the clauses, phrases, words, stipulations or terms and herein

referred to generally as stipulations in this RFQ and the stipulations in any

other document attached hereto, or the RFQ submitted hereto, the relevant

stipulations in this RFQ shall take precedence.

RFQ 2026-008-023 hygiene and pest control services east london

10.2.2. Where this RFQ is silent on any matter, the relevant stipulations addressing

such matter, and which appear in the PPPFA, shall take precedence. Bidders

shall refrain from incorporating any additional stipulations in their proposal

submitted in terms hereof other than in the form of a marked recommendation

that the NLC may, in its sole discretion, elect to

10.2.3. import or to ignore. Any such inclusion shall not be used for any purpose of

interpretation unless it has been so imported or acknowledged by the NLC.

10.2.4. It is acknowledged that all stipulations in the PPPFA are equally applicable to

all matters addressed in this RFQ. It, however, remains the exclusive domain

and election of the NLC as to which of these stipulations are applicable and

to what extent. Bidders are hereby acknowledging that the decision of the

NLC in this regard is final and binding. The onus to enquire and obtain clarity

in this regard rests with the Bidder(s). The Bidder(s) shall take care to restrict

their enquiries in this regard to the most reasonable interpretations required

to ensure the necessary consensus.

10.3. Preferential procurement reform

10.3.1. The NLC supports B-BBEE as an essential ingredient of its business. In

accordance with government policy, the NLC insists that the private sector

demonstrates its commitment and track record to B-BBEE in the areas of

ownership (shareholding), skills transfer, employment equity and procurement

practices (SMME Development), etc.

10.3.2. Bidders must be registered with the central supplier database (CSD) and

submit a CSD report reflecting tax compliance.

9.4 The National Industrial Participation Programme

8.4.1. The Industrial Participation policy, which was endorsed by the Cabinet on 30

April 1997, is applicable to contracts that have imported content. The NIP is

obligatory and therefore must be complied with. Bidders are required to sign

and submit the Standard Bidding Document (SBD).

9.5 Language

9.5.1 Bids shall be submitted in English.

9.6 Gender

RFQ 2026-008-023 hygiene and pest control services east london

9.6.1 Any word implying any gender shall be interpreted to imply all other

genders.

9.7 Headings

9.7.1 Headings are incorporated into this RFQ document and submitted in

response thereto, for ease of reference only and shall not form thereof for

any purpose of interpretation or any other purpose.

9.8 Occupational Injuries and Diseases Act

9.8.1 The Bidder warrants that all its employees (including the employees of any

subcontractor that may be appointed) are covered in terms of the

Compensation for Occupational Injuries and Diseases Act and that

the cover shall remain in force for the duration of the adjudication of this RFQ

and/or subsequent agreement. The NLC reserves the right to request the

Bidder to submit documentary proof of the Bidder’s registration and “good

standing” with the Compensation Fund, or similar proof acceptable to the

NLC.

9.9 Processing of the Bidder’s Personal Information

9.9.1 All Personal Information of the Bidder, its employees, representatives,

associates, and sub-contractors (“Bidder Personal Information”) required

under this RFQ is collected and processed to assess the content of its tender

proposal and award the bid. The assessment and award of the bid shall be

conducted in accordance with applicable legislation, including the PPPFA

read with the Preferential Procurement Regulations, 2023.

9.9.2 The Bidder is advised that Bidder Personal Information may be passed on to

third parties to whom the NLC is compelled by law to provide such

information. For example, where appropriate, the NLC is compelled to submit

information to the National Treasury’s Database of Restricted Suppliers.

9.9.3 All Personal Information collected will be processed in accordance with

POPIA and with the NLC Data Privacy Policy.

9.9.4 The following persons will have access to the Personal Information collected:

9.9.4.1 The NLC personnel are participating in procurement/award

procedures.

RFQ 2026-008-023 hygiene and pest control services east london

9.9.4.2 Members of the public: within seven working days from the time the

bid is awarded, the following information will have to be made

available on the National Treasury’s e-Tender portal.

9.9.4.2.1 Contract description and bid number.

9.9.4.2.2 Names of the successful bidder(s) and preference points claimed.

9.9.4.2.3 the contract price(s) (if possible).

9.9.4.2.4 contract period.

9.9.4.2.5 Names of directors and

9.9.4.2.6 date of completion/award.

9.9.5 The NLC will ensure that the rights of the Bidder and of its employees and

representatives (i.e. the right of access and the right to rectify) are effectively

guaranteed in accordance with the procedures specified in the NLC PAIA

manual.

9.9.6 In signing this document, the Bidder consents to the use of its Personal

Information for the purposes as specified in section 2.9.1 above.

10 Formal Briefing Session

10.1. There will be no compulsory briefing session.

11 Validity Period

11.1 The NLC requires a validity period of 90 Days against this RFQ. Bidders are to note

that they may be requested to extend the validity period of their bids, on the same terms

and conditions. A written letter will be sent to every bidder who responded to the bid. In

terms of procedural fairness, the bidders will be given an opportunity to respond, in writing,

to the terms and conditions of the bid and the bid price. Such acceptance of the terms

and conditions of the bid and bid price becomes legally binding in the procurement

process. Any bidder that did not respond to the extension of the bid validity period, in

writing, WILL NOT be considered further for the bid upon expiry of the initial validity period.

11.2 Bidders are to note that they may be requested to extend the validity period of

their bids, on the same terms and conditions, if the internal evaluation process is not

finalised within the validity period.

RFQ 2026-008-023 hygiene and pest control services east london

12 National Treasury’s Central Supplier Database

12.1 Bidders are required to self-register on National Treasury’s Central Supplier

Database (CSD) which has been established to centrally administer supplier

information for all organs of state and facilitate the verification of certain key supplier

information.

12.2 The NLC may not award business to a bidder who has failed to register on the CSD.

12.3 Only foreign suppliers with no local registered entity need not register on the CSD.

12.4 The CSD can be accessed at https://secure.csd.gov.za/

13 Confidentiality

13.1 Bids submitted for this Request for Proposals will not be revealed to any other

bidders and will be treated as contractually binding.

13.2 The NLC reserves all the rights afforded to it by the POPIA in the processing of any

of its information as contained in Bid Proposals.

13.3 The Bidder acknowledges that it will obtain and have access to personal

information of The NLC and agrees that it shall only process the information

disclosed by the NLC in terms of this bid award and only for the purpose as detailed

in this RFQ and in accordance with any applicable law.

13.4 The Bidder shall notify the NLC in writing of any unauthorized access to personal

information and the information of a third party, through cybercrimes or suspected

cybercrimes, in its knowledge and report such crimes or suspected crimes to the

relevant authorities in accordance with applicable laws, after becoming aware of

such.

14 Communication

14.1 Specific queries relating to this RFQ should be submitted [email protected],

before the closing date.

14.2 In the interest of fairness and transparency the NLC’s response to such a query may

be made available to other bidders.

RFQ 2026-008-023 hygiene and pest control services east london

14.3 It is prohibited for bidders to attempt, either directly or indirectly, to canvass any officer

or employee of the NLC in respect of this RFQ between the closing date and the date

of the award of the business.

14.4 Bidders found to be in collusion with one another will be automatically disqualified

and restricted from doing business with organs of the state for a specified period.

15 Supplier Performance

15.1 The National Lotteries Commission conducts regular performance reviews in

accordance with the requirements for the classification of the contract and or

stakeholder by making use of supplier evaluation forms. The evaluation is conducted

against the deliverables or scope of the contract with a minimum of an annual review

done for contracts longer than a year and a review at completion of contract for those

contracts less than a year.

15.2 Ad-hoc performance reviews shall be conducted where non-performance is identified

outside the review period.

15.3 Non-performance will be addressed with at least a formal letter advising specific non-

performing areas and stating remedial action/s required within specific time frames.

Non-adherence to remedial actions shall lead to escalating performance management

actions.

15.4 Any party to this agreement may request to participate in a joint performance review

where appropriate and seek continuous improvement opportunities.

Section 3: evaluation criteria

16 The NLC will evaluate all proposals in terms of the Preferential Procurement

Regulation of 2023 and the Preferential Procurement Policy Framework Act. No. (PPPFA). The phase evaluation criteria below will be considered in evaluating

the proposals.

Stage 1: Tender Closing and Opening

16.1 Tender closing details

RFQ 2026-008-023 hygiene and pest control services east london

The deadline for Tender submission is 03 September 2026 @ 11:00 Standard South

African Time. No Late bids will be accepted. Only e-tender submissions will be allowed.

See below link https://www.etenders.gov.za/

Stage 2: Administrative Compliance

All bid respondents must submit mandatory documents that comply with all mandatory

requirements. Bids that do not fully comply with the mandatory requirements will be

disqualified and will not be considered for further evaluation. The Administrative Compliance

Evaluation will include the following:

Evaluation Criteria Supporting Document /

Content

Fully Completed Standard and

SCM - SBD 1 - Invitation to Bid

duly signed

SCM - SBD 6.1 - Preference Points Claim Form in terms of Fully Completed Standard and

the Preferential Procurement Regulations 2022 duly signed

Whether Service Providers have failed to register on the Proof of Central Supplier

CSD. Only foreign suppliers with no local registered entity Database (CSD) registration

need not register on the CSD reflecting Tax compliant status

Whether the Service Provider tax affairs in order Valid SARS Tax Pin

Original Signed consent form in terms of the Protection of

POPIA Consent Form

Personal Information Act No.4 2013 (POPIA)

A valid BEE Certificate/Sworn

BBBEE Certificate in terms of Codes of Good Practice-Valid

affidavit

16.2 Stage 3: Mandatory Compliance

All bid respondents must submit mandatory documents that comply with all mandatory

requirements. Bids that do not fully comply with the mandatory requirements will be

disqualified and will not be considered for further evaluation.

RFQ 2026-008-023 hygiene and pest control services east london

Evaluation criteria supporting document

1. Returnable documents (standard bidding documents) Fully Completed Standard

and/or schedules were completed, duly signed by the Bidding Document (SBD 4)

authorized person. Forms

2. Joint Venture agreements must be submitted in a case of Signed Joint Venture

a bidder being in a joint venture. agreements

3. Proof of a membership of the Cleaning Association of Valid Copy of either (CASA) or

South Africa (CASA) or National Contract Cleaning NCCA certificate

Association (NCCA) of the company.

4. Proof of valid membership of South African Pest Control Valid Copy of the SAPCA

Association (SAPCA) provided. certificate

5. Valid Compensation for Occupational Injuries and Valid Copy of the COIDA

Diseases Act, No. (COIDA) letter of Good certificate

Standing

6. Proof of waste hazard transportation certificate for the Valid Copy of the affiliation

company.

The purpose of the Request for Quotation (RFQ) is to appoint an experienced

service

provider for the provision of hygiene and pest control services for the Eastern Cape

provincial office for a period of 60 months.

RFQ 2026-008-023 hygiene and pest control services east london

3.1. The NLC prides itself in ensuring compliance with various legislations of the country.

in this regard rests with the Bidder(s). The Bidder(s) shall take care to restrict

their enquiries in this regard to the most reasonable interpretations required

to ensure the necessary consensus.

10.3. Preferential procurement reform

10.3.1. The NLC supports B-BBEE as an essential ingredient of its business. In

accordance with government policy, the NLC insists that the private sector

demonstrates its commitment and track record to B-BBEE in the areas of

ownership (shareholding), skills transfer, employment equity and procurement

practices (SMME Development), etc.

10.3.2. Bidders must be registered with the central supplier database (CSD) and

submit a CSD report reflecting tax compliance.

9.4 The National Industrial Participation Programme

8.4.1. The Industrial Participation policy, which was endorsed by the Cabinet on 30

April 1997, is applicable to contracts that have imported content. The NIP is

obligatory and therefore must be complied with. Bidders are required to sign

and submit the Standard Bidding Document (SBD).

9.5 Language

9.5.1 Bids shall be submitted in English.

9.6 Gender

RFQ 2026-008-023 hygiene and pest control services east london

9.6.1 Any word implying any gender shall be interpreted to imply all other

genders.

9.7 Headings

9.7.1 Headings are incorporated into this RFQ document and submitted in

response thereto, for ease of reference only and shall not form thereof for

any purpose of interpretation or any other purpose.

9.8 Occupational Injuries and Diseases Act

9.8.1 The Bidder warrants that all its employees (including the employees of any

subcontractor that may be appointed) are covered in terms of the

the relevant ability, understanding, experience, skills, resource and

Good average demonstration by the bidder of the relevant ability, 4

understanding, experience, skills, resource and quality measures

RFQ 2026-008-023 hygiene and pest control services east london

Acceptable ability, understanding, experience, skills, resource, and quality measures 3

required to provide the goods / services, with supporting evidence.

Serious reservations of the bidder’s relevant ability, understanding, experience,

information provided to demonstrate that the bidder has the ability,

Unacceptable 0

understanding, experience, skills, resource & quality measures required

to provide the goods / services, with little or no supporting evidence.

16.3.2 Functional evaluation will be done in two phases. The first phase will be based on the

bidder’s technical submission, and the second phase will be based on pricing and

specific goals.

16.3.3 The following weighting system will apply and only bidders scoring a minimum of 70 points or

more will be eligible to migrate to the next evaluation phase of this bid.

required years of experience in the rendering of hygiene and pest control

servicesCOMPANY

Above 5 years’ experience in rendering the hygiene and pest

5 35

control services

RFQ 2026-008-023 hygiene and pest control services east london

4 years and ≤ 5 years' experience in rendering hygiene and

pest control services

3 years and ≤ 4 years' experience in rendering hygiene and

pest control services

2 years and ≤ 3 years' experience in rendering hygiene and

pest control services

1 years and ≤ 2 years' experience in rendering hygiene and

pest control services

Less than 1 year experience in rendering hygiene and pest

control services or no experience

Bidder (s) are required to demonstrate relevant experience and competency of

the company for all successfully completed projects.

The bidder must be able to demonstrate the experience of no less than 3 years’

experience for the Project/Contract Manager.

The bidder is required to demonstrate their bidder’s suitability with respect to

the capacity/ability to execute and deliver on the project, based on same/similar

(previous) work having been undertake within the scope and scale of work.

The bidder profile must also provide a staff organogram, as well as CV’s of core

staff, their experience and achievements.

ABILITY OF THE Relevant experience of a project/contract manager above 11

PERSONNEL Relevant experience of a project/contract manager for > 9 years

and ≤ 11 years'

Relevant experience of a project/contract manager for > 7 years

and ≤ 9 years'

Relevant experience of a project/contract manager for > 5 years

and ≤ 7 years

3 years and ≤ 5 years

Less than 3 years’ experience of a project/contract manager 0

Total weighting: 100

Minimum qualifying criteria 70

16.4 Stage 5: The 80/20 Principle based on Price and Special goal as stated below.

Financial evaluation (*Pricing and Specific goals comparatives)

Price proposals (VAT inclusive) must be presented as per Annexure A Pricing Schedule.

16.3 Stage 4: Technical evaluation 16.3.1 The table below indicates the criteria which the service provider is expected to demonstrate, and which will form the evaluation criteria during the evaluation of the prospective service providers’ proposals. The following rating scale will be used to evaluate bid proposals: RATING DEFINITION SCORE Exceeds the requirement. Exceptional demonstration by the bidder of the relevant ability, understanding, experience, skills, resource and Excellent quality measures required to provide the goods / services. Response identifies factors that will offer potential added value, with supporting evidence. Satisfies the requirement with minor additional benefits. Above Good average demonstration by the bidder of the relevant ability, 4 understanding, experience, skills, resource and quality measures RFQ 2026-008-023 HYGIENE AND PEST CONTROL SERVICES EAST LONDON RATING DEFINITION SCORE required to provide the goods / services. Response identifies factors that will offer potential added value, with supporting evidence. Satisfies the requirement. Demonstration by the bidder of the relevant Acceptable ability, understanding, experience, skills, resource, and quality measures 3 required to provide the goods / services, with supporting evidence. Does not satisfies the requirement with minor reservations. Some Minor minor reservations of the supplier’s relevant ability, understanding, Reservations experience, skills, resource and quality measures required to provide the goods / services, with little or no supporting evidence. Does not satisfies the requirement with major reservations. Considerabl Serious reservations of the bidder’s relevant ability, understanding, experience, Reservations skills, resource and quality measures required to provide the goods / services, with little or no supporting evidence. Does not meet the requirement. Does not comply and/or insufficient information provided to demonstrate that the bidder has the ability, Unacceptable 0 understanding, experience, skills, resource & quality measures required to provide the goods / services, with little or no supporting evidence. 16.3.2 Functional evaluation will be done in two phases. The first phase will be based on the bidder’s technical submission, and the second phase will be based on pricing and specific goals. 16.3.3 The following weighting system will apply and only bidders scoring a minimum of 70 points or more will be eligible to migrate to the next evaluation phase of this bid. CATEGORY & CRITERIA DESCRIPTION POINTS Bidder experience in rendering hygiene and pest control services. Bidders are required to submit their company profile that they have the required years of experience in the rendering of hygiene and pest control servicesCOMPANY Company profile clearly indicating the number of years in in rendering hygieneEXPERIENCE and pest control services Experience Weight Score Above 5 years’ experience in rendering the hygiene and pest 5 35 control services RFQ 2026-008-023 HYGIENE AND PEST CONTROL SERVICES EAST LONDON CATEGORY & CRITERIA DESCRIPTION POINTS > 4 years and ≤ 5 years' experience in rendering hygiene and pest control services > 3 years and ≤ 4 years' experience in rendering hygiene and pest control services > 2 years and ≤ 3 years' experience in rendering hygiene and pest control services > 1 years and ≤ 2 years' experience in rendering hygiene and pest control services Less than 1 year experience in rendering hygiene and pest control services or no experience Bidder (s) are required to demonstrate relevant experience and competency of the company for all successfully completed projects. Bidder must submit full details of reliable contactable dully signed reference letters where successfully completed projects where hygiene and pest control service were provided The bidder is required to provide contactable client references where their services can be verified. References should be presented in the form of a written letter on an official letterhead from clients where similar services have been provided and may not be longer than five (5) years from the closing of the bid. The letters must be dated and signed by the clients. Reference letter from one company is deemed as one reference CONTACTABLE No appointment letters from clients will be accepted as reference letters. REFERENCE Reference Letters Weight ScoreLETTER (S) 5 relevant reference letters in rendering hygiene and pest control services 4 relevant reference letters in rendering hygiene and pest control services 3 relevant reference letters in rendering hygiene and pest control services 35 2 relevant reference letters in rendering hygiene and pest control services 1 relevant reference letter in rendering hygiene and pest control services No relevant reference letters provider or no letters attached 0 RFQ 2026-008-023 HYGIENE AND PEST CONTROL SERVICES EAST LONDON CATEGORY & CRITERIA DESCRIPTION POINTS Experience of Project/Contract Manager The bidder must be able to demonstrate the experience of no less than 3 years’ experience for the Project/Contract Manager. The bidder is required to demonstrate their bidder’s suitability with respect to the capacity/ability to execute and deliver on the project, based on same/similar (previous) work having been undertake within the scope and scale of work. The bidder profile must also provide a staff organogram, as well as CV’s of core staff, their experience and achievements. Description Weight Score CAPACITY AND ABILITY OF THE Relevant experience of a project/contract manager above 11 KEY years PERSONNEL Relevant experience of a project/contract manager for > 9 years and ≤ 11 years' Relevant experience of a project/contract manager for > 7 years and ≤ 9 years' Relevant experience of a project/contract manager for > 5 years and ≤ 7 years Relevant experience of a project manager/contract manager for > 3 years and ≤ 5 years Less than 3 years’ experience of a project/contract manager 0 TOTAL WEIGHTING: 100 MINIMUM QUALIFYING CRITERIA 70 16.4 Stage 5: The 80/20 Principle based on Price and Special goal as stated below. Financial evaluation (*Pricing and Specific goals comparatives) Price proposals (VAT inclusive) must be presented as per Annexure A Pricing Schedule. The evaluation for Pricing and Specific Goals will include the following: RFQ 2026-008-023 HYGIENE AND PEST CONTROL SERVICES EAST LONDON Evaluation Criteria Final Weighted Scores Price 80 The following formula will be used to calculate the points out of 80 for price in respect of a tender with a Rand value equal to or above R30 000 and up to a Rand value of R50 million, inclusive of all applicable taxes: Where: Ps = Score for the Bid under consideration Pt = Price of Bid under consideration P min = Price of lowest acceptable Bid 20 Points will be awarded to a bidder as follows. Sub - Maximum points for points for Relevant

Points Allocation: 80 points

B-BBEE Details: specific specific Evidence

goals goals

1. Procurement from entities who are black Owned

Copies of ID’s/

Tenderer who has 100% black Ownership 8 CIPC Report CSD

Tenderer who has 51% to 99% black ownership 4 8 Recent Report

Tenderer who has less than 51% black ownership 0

2. Procurement from entities who are women Owned

B-BBEE Certificate

Tenderer who has 100% women ownership 4

/ B-BBEE Sworn

Tenderer who has 30% to 99% women ownership 2 4 Affidavit

Tenderer who has less than 30% women ownership 0

3 Youth Ownership B-BBEE Certificate

/ B-BBEE SwornTenderer who has 100% youth ownership 4

4 AffidavitTenderer who has 30% to 99% youth ownership 2

RFQ 2026-008-023 hygiene and pest control services east london

Sub - Maximum

points for points for Relevant

specific specific Evidence

goals goals

Tenderer who has less than 30% youth ownership 0

Letter from the 4.Procurement from Disabilities

Doctor confirming

Tenderer who has 20% or more owners with disability 4

disability not older

Tenderer who has less than 20% but more than 10%

2 than 1 year from

owners with disability 4 the closing date of

the RFQ and CSD Tenderer who has less than 10% owners with disability 0

report

Total points for specific goals 20

16.5 Stage 6: Due Diligence, Contract and Award

The NLC reserves the right to undertake a due diligence exercise on the preferred bidder/s

as part of a material risk evaluation aimed at determining to its satisfaction, the validity of the

information provided by the Bidder. Such exercise shall be fully documented and may include,

but need not be limited to, all or any combination.

The contract and award stage are for negotiation after receipt of formal tenders and before

the conclusion of contracts with suppliers/contractors submittin

RFQ 2026-008-023 hygiene and pest control services east london

The expected duration of the contract is 60 months, which will be effective either on

the date of appointment or the date of signing of a service level agreement (SLA), at

the discretion and direction of the NLC, and subject to monthly progress

Section 2: notice to bidders

9. Terms and Conditions of Request for Quotations (RFQ)

9.1. This document may contain confidential information that is the property of the NLC.

9.2. No part of the contents may be used, copied, disclosed, or conveyed in whole or in

part to any party in any manner whatsoever other than for preparing a proposal in

response to this RFQ without prior written permission from the NLC.

9.3. All copyright and intellectual property herein vests with the NLC.

9.4. Late and incomplete submissions will not be accepted.

9.5. No services must be rendered or goods delivered before an official NLC Purchase

9.9.4 The following persons will have access to the Personal Information collected:

9.9.4.1 The NLC personnel are participating in procurement/award

procedures.

RFQ 2026-008-023 hygiene and pest control services east london

9.9.4.2 Members of the public: within seven working days from the time the

bid is awarded, the following information will have to be made

available on the National Treasury’s e-Tender portal.

9.9.4.2.1 Contract description and bid number.

9.9.4.2.2 Names of the successful bidder(s) and preference points claimed.

9.9.4.2.3 the contract price(s) (if possible).

9.9.4.2.4 contract period.

9.9.4.2.5 Names of directors and

9.9.4.2.6 date of completion/award.

9.9.5 The NLC will ensure that the rights of the Bidder and of its employees and

representatives (i.e. the right of access and the right to rectify) are effectively

guaranteed in accordance with the procedures specified in the NLC PAIA

manual.

9.9.6 In signing this document, the Bidder consents to the use of its Personal

Information for the purposes as specified in section 2.9.1 above.

5.1. Name of company/firm........................................................................

5.2. Company registration number: ..............................................................

5.3 Type of company/ firm

 Partnership/Joint Venture / Consortium

 One-person business/sole propriety

 Close corporation

 Public Company

 Personal Liability Company

 (Pty) Limited

 Non-Profit Company

 State Owned Company

[Tick applicable box]

5.4 I, the undersigned, who is duly authorized to do so on behalf of the

company/firm, certify that the points claimed, based on the specific goals as

advised in the tender, qualifies the company/ firm for the preference(s) shown

and I acknowledge that:

i) The information furnished is true and correct.

ii) The preference points claimed are in accordance with the General

Conditions as indicated in paragraph 1 of this form.

iii) In the event of a contract being awarded as a result of points claimed as

shown in paragraphs 1.4 and 4.2, the contractor may be required to furnish

documentary proof to the satisfaction of the organ of state that the claims

are correct;

The National Lotteries Commission (NLC) seeks to appoint a suitably qualified service provider to provide hygiene services and pest control for a period of 60 months. The service provider will render hygiene services, fumigation/pest control for the Eastern Cape provincial office. The purpose of the RFQ is to appoint an experienced service provider for the provision of hygiene and pest control services for the Eastern Cape provincial office for a period of 60 months. The NLC OHS office requires a suitable and qualified service provider to conduct hygiene and pest control services.

Bid advertisement date: 21 August 2026.

Closing date and time: 03 September 2026 at 11:00 (South African Standard Time).

No compulsory briefing session.

Bid validity period: 90 days from the closing date.

There will be no compulsory briefing session.

Bidding procedure enquiries: Maureen Senyatsi, (012) 432 1470, [email protected].

Technical enquiries: Maureen Senyatsi, (012) 432 1470, [email protected].

Specific queries relating to this RFQ must be submitted to [email protected] before the closing date.

NLC general switchboard: +27(12)432 1300.

Submit electronically via the e-Tender portal at https://www.etenders.gov.za/ before the closing time. Only e-tender submissions are accepted.

Bids must be submitted on the official forms, in English, and signed by an authorised person with proof of authority.

Late or incomplete submissions will be disqualified.

Returnable documents include: SBD 1 (Invitation to Bid), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), POPIA consent form, CSD registration summary, SARS tax pin, B-BBEE certificate or sworn affidavit, CASA or NCCA membership certificate, SAPCA certificate, COIDA letter of good standing, and waste hazard transportation certificate. A signed joint venture agreement is required if bidding as a JV.

No services may be rendered before an official NLC purchase order is received.

Returnable documents include: SBD 1, SBD 6.1, SBD 4 forms, Proof of CSD registration, SARS Tax Pin, POPIA consent form, BEE Certificate, Joint Venture agreements (if applicable), CASA or NCCA certificate, SAPCA certificate, COIDA letter of Good Standing, waste hazard transportation certificate.

Evaluation follows the PPPFA and Preferential Procurement Regulations 2023 in six stages:

1. Tender closing and opening.
2. Administrative compliance - mandatory documents submitted; non-compliant bids are disqualified.
3. Mandatory compliance - returnable documents completed and signed.
4. Technical evaluation - minimum qualifying score of 70 points out of 100. Criteria: company experience (35 points), contactable reference letters (35 points), capacity and ability of key personnel (30 points). A 0-5 rating scale is used.
5. Price and specific goals - 80/20 system: price up to 80 points, specific goals 20 points.
6. Due diligence, contract and award.

Only bidders scoring at least 70 points in the technical phase proceed to the price and goals phase.

Provision of hygiene, cleaning and pest control services at the NLC Eastern Cape provincial office, 7 Rochester Road, Vincent, East London, for 60 months.

Fumigation/pest control: fumigate offices with chemicals harmless to humans as requested; ad hoc fumigation with paste or pesticides as and when required.

Supply, install, maintain and refill dispensers in bathrooms and kitchens, including stainless steel seat wipes dispensers, air fresheners, feminine hygiene disposal bins and bag dispensers, 3-tier toilet roll dispensers, hand sanitiser, hand lotion, hand towel, wall wastepaper bins, and dishwasher soap dispensers. Detailed quantities are specified per bathroom and in Annexure C.

Weekly servicing and safe disposal of all bins, including SHE bins.

Quarterly deep cleaning in line with NLC deep cleaning standards.

Monthly servicing of hygiene equipment: repair, replacement, replenishment and battery replacement.

Supply consumables monthly for the staff complement.

Deep cleaning and pest control schedule: hot steam eco-friendly chemical sanitising monthly; fabric furniture upholstery cleaning bi-annually; floor and carpet deep cleaning bi-annually; tiled areas quarterly; interior and exterior windows quarterly; pest control/fumigation quarterly; bait station servicing quarterly.

Deliverables: maintain a continuously healthy and hygienic office per OHS Act; develop and monitor schedules for fumigation, carpet cleaning and deep cleaning; deployed staff must be presentable and identifiable; attend quarterly meetings with the Facilities Management Unit; submit monthly and quarterly comprehensive reports.

Scope of work includes: fumigation/pest control with harmless chemicals as requested; supply, installation, and maintenance (including re-filling) of dispensers; weekly servicing and safety disposal of all bins (including SHE Bins); quarterly deep cleaning services; supply, installation, and maintenance of equipment. Specific dispenser requirements are listed for bathrooms and kitchens. Monthly servicing includes repair, replacement, replenishing of hygiene equipment and battery replacement. Deep cleaning and pest control includes: hot steam and eco-friendly chemicals monthly; fabric furniture wash bi-annually; floor and carpet deep cleaning bi-annually; tiled area cleaning quarterly; window cleaning quarterly; pest control/fumigation quarterly; installation and servicing of bait stations quarterly. Address: 7 Rochester Road, Vincent, East London.

Price proposals (VAT inclusive) must be presented as per Annexure A Pricing Schedule. The 80/20 preference point system applies. Price points formula: Ps = 80(1 - (Pt - Pmin)/Pmin).

Price proposals must be VAT inclusive and submitted on Annexure A Pricing Schedule.

The 80/20 preference point system applies: price is scored out of 80 points, specific goals out of 20 points.

Price score formula: Ps = 80(1 - (Pt - Pmin)/Pmin).

Bid validity period is 90 days from closing date.

Mandatory registrations and certificates:

• Central Supplier Database (CSD) registration; submit a CSD summary report reflecting tax compliance.
• Valid SARS tax pin (TCS).
• Valid B-BBEE certificate or sworn affidavit under the Codes of Good Practice.
• COIDA letter of good standing.
• Membership of the Cleaning Association of South Africa (CASA) or the National Contract Cleaning Association (NCCA).
• Membership of the South African Pest Control Association (SAPCA).
• Waste hazard transportation certificate.
• Signed POPIA consent form.

Returnable forms: SBD 1, SBD 4 and SBD 6.1, completed and signed.

Joint ventures must submit a signed joint venture agreement; each party must provide separate tax/CSD compliance.

Bidders must not be persons in the service of the state; any relationship with state employees must be disclosed.

Collusive bidding leads to automatic disqualification.

Specific goals for preference points: Black ownership (max 8 points): 100% = 8 points, 51-99% = 4 points, less than 51% = 0 points. Women ownership (max 4 points): 100% = 4 points, 30-99% = 2 points, less than 30% = 0 points. Youth ownership (max 4 points): 100% = 4 points, 30-99% = 2 points, less than 30% = 0 points. Disability ownership (max 4 points): 20% or more owners with disability = 4 points, less than 20% but more than 10% = 2 points, less than 10% = 0 points. Evidence required: ID copies, CIPC report, CSD report, B-BBEE certificate/sworn affidavit, doctor's letter confirming disability.

The expected duration of the contract is 60 months, effective from date of appointment or date of signing of SLA, subject to monthly progress.

The document is confidential property of NLC. No part may be used or disclosed without permission. Late and incomplete submissions will not be accepted. No services must be rendered before an official NLC Purchase Order is received. Suppliers must register on CSD and provide CSD number. Bidders shall not make news releases without consent. In case of contradictions, RFQ stipulations take precedence. Where RFQ is silent, PPPFA applies. Bidders must be registered with CSD and submit CSD report reflecting tax compliance. Bids shall be submitted in English. Any gender word implies all genders. Headings are for reference only. The Bidder warrants employees are covered under COIDA. Personal information will be processed under POPIA. Bids will not be revealed to other bidders. Bidder must notify NLC of unauthorized access to personal information. It is prohibited to canvass NLC officers between closing and award date. Bidders in collusion will be disqualified. The NLC conducts regular performance reviews. Non-performance will be addressed with formal letters and escalating actions.

Bidders must submit: fully completed and signed SCM - SBD 1; fully completed and signed SCM - SBD 6.1; Proof of CSD registration reflecting tax compliant status; Valid SARS Tax Pin; Original signed POPIA consent form; Valid BEE Certificate/Sworn affidavit; Fully completed Standard Bidding Document (SBD 4) forms; Signed Joint Venture agreements if applicable; Valid Copy of either CASA or NCCA certificate; Valid Copy of SAPCA certificate; Valid COIDA letter of Good Standing; Proof of waste hazard transportation certificate.

The service provider must ensure the office is continuously healthy and hygienic as per OHS act; develop and monitor a schedule for fumigation, carpet cleaning and deep cleaning; ensure deployed staff are representable and identifiable; send representative to attend quarterly meetings with Facilities Management Unit; submit monthly & quarterly comprehensive report on all activities.