Deliver Digital Literacy Training to 100 Unemployed South Africans.

The project activities by the service provider/s will include the following milestones to be

delivered to undertake the training:

8.1 Develop project implementation plan;

8.2 Customisation of the learning content;

8.3 Monitoring and evaluation of day-to-day training delivery;

8.4 Provision of learning content and review;

8.5 The delivery of the actual training, assessment and;

8.6 Certificates of completion to the trainees upon completion of the session as

outlined in 6.1

9. The dtic’s responsibilty

9.1 Briefing session

9.2 Training Evaluation report to the dtic.

9.3 the dtic will be responsible for the following logistical arrangements:

9.3.1 Regular visits and regular monitoring of the training process; the site

and infrastructure and the welfare of the trainees;

9.3.2 Pre-training briefing session;

9.3.3 Provide the evaluation report format/ template to the appointed

service provider;

9.3.4 Effect payment for services rendered in accordance with the dtic

terms of reference within 30 days after training delivery and receipt

of the evaluation report.

9.3.5 the dtic may terminate the contract if the service provider is not

competent to deliver the digital literacy training or the infrastructure

is not maintained; after they have been advised to improve the

services (training or the infrastructure is not maintained) in writing

once but failed to improve.

9.3.6 Allocate personnel or representatives to exercise oversight on the

agreed training programmes

9.3.7 Support the impact assessment of the delivered programmes

9.3.8 Participate in the project steering committee for the purpose of

monitoring and evaluation.

9.3.9 Provide support in the identification of key stakeholders in the

project, including the identification of the beneficiaries of the

training programmes

10. THE BENEFICIARY GROUP (DELEGATES / TRAINEES)

10.1 The beneficiary group will consist of the following:

 The unemployed South African, youths and graduates not employed.

11. QUALIFICATIONS, EXPERIENCE AND EXPERTISE

following requirements:

11.1.1 For digital literacy training: project leader should all be in possession of

a recognized certificate in digital or end user computing, plus a minimum

of one (1) experience in the delivery of Digital Literacy training; and

facilitators should have a certificate in all the courses as mentioned in

6.2.1 and a minimum of one (1) year experience in the delivery of Digital

Literacy training;

11.1.2 The facilitators should have the following skills:

i. Presentation / Facilitation

ii. Customer Care

iii. Project Management

iv. Marketing – This is only for the project Leader

v. Peoples’ Management.

the following format:

1st Column: Name and ID number of proposed facilitators; 2nd column:

Relevant qualification(s) and courses successfully completed; 3rd

column: number of years’ relevant experience indicated in numerical

format; 4th column: Projects and references to prove relevant

experience and knowledge in field of expertise (as indicated in below

table).

Name Relevant Number of Projects and

and qualification(s) years’ references to

Surname and courses relevant prove relevant

number of successfully experience experience and

proposed completed in knowledge in field

facilitators numerical of expertise

format

experience in the successful delivery of Digital literacy training.

from former clients to prove successful delivery of similar training

details: (1) the type of project; (2) the period of the project (start and

end date); and (3) scope of the work.

organisation:

11.1.7.1 Solid foundation in digital and technical knowledge

11.1.7.2 Outcomes-based learning design and development skills

11.1.7.3 Learning programme and learner assessment skills

11.1.7.4 Project management skills

11.1.7.5 Training management skills

NB: the dtic reserves the right to vet all documentation and information provided by

bidders to prove their relevant experience and ability to perform the service.

12. DUE DILIGENCE

facilities, resources and capacity of a bidder prior to the appointment of a

service provider.