Space optimization of 2nd floor engineering building, simmerpan – construction and fit-out

Returnable Documents: The tender document requires submission of returnable documents as specified in the document. Ensure all required forms and attachments are completed and submitted before the closing time. Late submissions will be disqualified.

Insufficient searchable text - AI extraction recommended. The document text is not fully searchable; it is recommended to use AI extraction to identify compliance requirements such as CSD registration, tax clearance, B-BBEE, CIDB grading, and other mandatory documents.

• This document is Eskom's standard for Contract and Contractor OHS Management (32-726), Revision 3, dated May 2021.
• It applies to all Eskom Holdings SOC Ltd divisions, subsidiaries, and entities.
• The standard sets minimum criteria for managing supplier OHS compliance from inception to completion of a contract.
• It covers the full procurement lifecycle: project initiation, tender, supplier registration, site mobilisation, contract execution, and post-contract review.
• The document is controlled disclosure; no part may be reproduced without Eskom's consent.

• Closing date: 18 May 2021 (as per document acceptance date; actual tender closing date is in the tender record).
• No briefing session or site visit dates are specified in the document.
• After contract award, the supplier must meet the OHS professional on site within 5 working days (for national contracts).
• The site must allow 5 to 15 working days for preparation of OHS site requirements by the contractor/supplier.
• For construction work requiring a DEL permit, allocate a minimum of 30 days for permit processing before work commences.

• No specific contact names, emails, or phone numbers are provided in the document.
• The document lists the following Eskom OHS roles (not direct contacts):
• K Pather – General Manager: Sustainability Systems
• M Moahlodi – Senior Manager: Corporate Hygiene and Safety
• Marius Atterbury – Operational and Contractor OHS Manager (Acting)
• Submission address is not stated in the document.

• Submit all required OHS returnables with your tender response. These include:
• Scope-specific OHS specification/OHS requirements, including the project Baseline Risk Assessment (BRA).
• Annexure B: Eskom's Acknowledgement form for OHS legal and other requirements.
• 32-136 Contractor Health and Safety Requirements Standard.
• OHS tender evaluation criteria.
• Any applicable Eskom procedures (e.g., 32-418 for working at heights, PSR, ORHV regulations) that inform OHS costs in the bill of quantities.
• The OHS tender returnables must be clear and explicit.
• You may be required to conduct a site visit before tendering, under Eskom supervision.
• Clarification meetings will include OHS as a standard agenda item.
• If you are a shortlisted supplier, you will be evaluated on OHS as a contractual requirement. You will be contacted ONCE to submit outstanding OHS documents within a period not exceeding 7 working days.
• Failure to submit requested OHS documents within the specified time will render your bid non-responsive.
• Your OHS documents will be evaluated a maximum of two times during the tender evaluation stage.
• After award, your OHS file must be evaluated and approved before work commences. If you do not meet minimum OHS requirements, you will be given another chance to address shortcomings within 7 working days (or as agreed).
• For construction work requiring a construction work permit, allow at least 30 days for the Department of Employment and Labour (DEL) permit application before work can start.

• The following OHS documents must be submitted with the tender enquiry:
• Scope-specific OHS specification/OHS requirements, including the project BRA.
• Annexure B: Eskom's Acknowledgement form for OHS legal and other requirements.
• 32-136 Contractor Health and Safety Requirements.
• OHS tender evaluation criteria.
• Applicable Eskom procedures (e.g., 32-418 for working at heights, PSR, ORHV regulations) that inform OHS costs in the bill of quantities.
• OHS tender returnables must be clear and explicit.
• The health and safety specification must be signed by both the OHS professional and the contract custodian.
• The health and safety plan must be approved internally before submission to Eskom.

• OHS is evaluated as both a contractual requirement and as functionality.
• As a contractual requirement, OHS evaluation only applies to shortlisted suppliers that have passed mandatory and functionality thresholds.
• As functionality, the OHS functionality threshold is 70% (Safety & Health functional area). Tenderers scoring below 70% will not be evaluated further.
• The initial OHS tender evaluation will be conducted by technical, procurement, and OHS teams, and may include desktop and onsite (supplier site) evaluations.
• An initial OHS tender evaluation report will highlight compliance/conformance gaps. You will be engaged once to submit outstanding documents within 7 working days.
• After re-evaluation, a final OHS tender evaluation report is compiled. Remaining gaps will be addressed with the preferred bidder at the negotiation meeting.
• Suppliers that do not submit requested OHS documents within the specified time are regarded as non-responsive.
• For panel contracts, the BU/OU must allow 5 to 15 working days for preparation of OHS site requirements after task order.
• Each supplier's OHS documents will be evaluated at most twice during the tender evaluation stage. Further evaluations require motivation and approval from the OHS senior manager.
• The same OHS professional should ideally be involved throughout; if a different resource is used, a formal handover is required.

• The scope of work is 'Simmerpan engineering building space optimization' (construction of buildings).
• The document is Eskom's standard for Contract and Contractor OHS Management (32-726), which sets minimum OHS criteria for all suppliers/contractors.
• Key technical OHS requirements include:
• Compliance with the Occupational Health and Safety Act and Regulations, and Construction Regulations 2014 (if construction work).
• Development of a project-specific OHS plan and OHS file.
• Submission of a Baseline Risk Assessment (BRA) and health and safety specification.
• Provision of material handling and storage (preservation) manuals/procedures during delivery or receipt inspection.
• Compliance with site-specific OHS requirements; approval at one site does not authorise work at another site.
• For construction work, the principal contractor must be registered with the Compensation Fund or a licensed compensation insurer (COIDA).
• A 37(2) agreement (COID) must be signed with the contract.
• Contractor employees must undergo both company and Eskom inductions before commencing activities.
• Eskom may conduct risk-based inspections, audits, and blitz inspections during contract execution.
• Eskom reserves the right to stop unsafe work.

• The health and safety specification is issued with the enquiry to inform contractors of OHS requirements.
• The contractor/supplier must submit a health and safety plan in response.
• For construction work, the document is named 'Health and Safety Specification' and 'Health and Safety Plan'.
• For non-construction work, it is 'Health and Safety Requirements for the site/BU/OU' and an audible OHS system/manual.
• The health and safety plan must be approved internally before submission to Eskom.
• The plan will be signed by the OHS professional and approved by the contract custodian, initialled on every page at the bottom right corner.
• Health and Safety specifications and plans are construction regulations requirements and only applicable to construction work.

• A 'competent person' is defined as someone with required training, knowledge, experience, and where applicable, qualifications relevant to the work, and familiar with the OHS Act and regulations.
• For construction work, a Construction Health and Safety Agent (CHSA) must be registered with SACPCMP.
• The principal contractor must have the necessary competencies and resources to carry out construction work safely.
• No specific years of experience or key personnel qualifications are stated in this document.

• Eskom will conduct risk-based inspections, audits, and blitz inspections to monitor OHS compliance and adherence to the OHS plan.
• Construction work contractors will be audited in accordance with applicable legal and other requirements.
• Non-construction work audit frequency is determined by the risk associated with the scope of work.
• The contract custodian must institute monitoring mechanisms (audits, reviews) with support from OHS professionals.
• Non-conformances must be addressed through approved Eskom contractor management processes, e.g., supplier reconsideration review committee.
• The contractor's OHS file must be handed over to the contract custodian 10 days before contract completion; Eskom retains the OHS file for a minimum of 40 years.
• Post-contract reviews evaluate supplier OHS performance; results are submitted to Procurement for record-keeping.

• OHS costing must be informed by the risks associated with the scope of work and must form part of the bill of quantities or pricing schedule.
• No specific pricing format, bonds, guarantees, or payment terms are stated in the document.
• Suppliers must make adequate provision for the cost of health and safety in their tender pricing.

• Registration on Eskom's vendor database is required; suppliers must meet minimum Eskom OHS requirements before approval and registration.
• Compliance with OHS legislation and Eskom OHS requirements is mandatory at all times.
• For construction work, the principal contractor must be registered and in good standing with the Compensation Fund or a licensed compensation insurer (COIDA).
• A 37(2) agreement (COID) must be signed with the contract.
• For construction work, a construction work permit from the Department of Employment and Labour (DEL) may be required before work commences.
• International suppliers must comply with Eskom OHS requirements and applicable South African legislation; OHS documents must be in English.
• Exemptions from OHS prerequisites apply to certain categories (e.g., manufacturing/supply with no delivery to Eskom premises, services not provided at Eskom sites, government entities, etc.).
• B-BBEE requirements are not detailed in this document.

• The document is Eskom's standard for Contract and Contractor OHS Management (32-726), applicable to all Eskom divisions, subsidiaries, and entities.
• Key OHS requirements include:
• Compliance with OHS Act, Construction Regulations 2014, and other applicable legislation.
• Development of a project-specific OHS plan and OHS file.
• Submission of a Baseline Risk Assessment (BRA) and health and safety specification.
• The OHS file must be evaluated and approved before site mobilisation or task order allocation.
• No work may commence before the OHS file is accepted by the allocated OHS professional.
• Contractor employees must undergo company and Eskom inductions before starting work.
• Eskom may conduct risk-based inspections, audits, and blitz inspections.
• Eskom reserves the right to stop unsafe work.
• For construction work, the principal contractor must be registered with the Compensation Fund or licensed insurer (COIDA).
• A 37(2) agreement must be signed.
• Site-specific OHS requirements apply; approval at one site does not authorise work at another site.
• International suppliers must comply with Eskom OHS requirements and SA legislation; OHS documents in English.

• Environmental issues affecting the site/project must be identified, assessed, controlled, and monitored for compliance and efficiency by environmental professionals.
• The document references various environmental legislation (e.g., National Environmental Management Act, Waste Act, Air Quality Act, Water Act, etc.) as informative references.
• No specific environmental impact or sustainability requirements are detailed in this document.

• The contract must specify how OHS will be managed and reported on for the duration of the contract.
• A 37(2) agreement (COID) must be signed between the supplier and the contract custodian/end user at contract award, and for every site where work is performed.
• OHS requirements after contract award are enforceable contractual obligations.
• The contract must include a clause enabling Eskom to terminate the contract if the supplier has a history of poor OHS compliance.
• For construction work requiring a DEL permit, work may only commence after obtaining the permit; allow at least 30 days for processing.
• For national contracts, the supplier must meet the OHS professional on site within 5 working days of contract signing, and the site must allow 5-15 working days for OHS site requirements preparation.
• Suppliers must comply with each BU/OU's OHS requirements even if approved centrally.
• Eskom may stop unsafe work and impose safety interventions; work stoppages may be initiated by Eskom management, OHS professionals, or government agencies.
• Contract termination can run concurrently with referral to the supplier review committee.
• Exempted services (e.g., manufacturing with no delivery to Eskom sites, services not at Eskom premises, government entities, etc.) are not subject to OHS tender evaluation prerequisites.

• For projects funded by national/international funders, the funder's supplementary requirements must be considered in conjunction with this standard.
• If funder's OHS requirements conflict with Eskom's, the funder's requirements take precedence, but Eskom's requirements should be aligned as far as reasonably possible.
• Exemption requests from this standard must be submitted in writing to Sustainability Systems by the contract/project manager, supported by the relevant OHS manager.

• Suppliers must provide valid and authentic documentation for assessment.
• Suppliers must comply with OHS legislation and Eskom OHS requirements at all times.
• Suppliers must be conversant with OHS legal obligations related to the works tendered.
• Each Eskom site has different OHS site-specific requirements; approval at one site does not authorise work at another.
• Suppliers must be registered on Eskom's vendor database and meet minimum OHS requirements before approval.
• International suppliers must comply with Eskom OHS requirements and SA legislation; OHS documents in English.
• Exemptions from OHS prerequisites apply to certain categories (e.g., manufacturing with no delivery to Eskom sites, services not at Eskom premises, government entities, etc.).

• OHS is evaluated as a contractual requirement for shortlisted suppliers that have passed mandatory and functionality thresholds.
• OHS functionality threshold is 70% (Safety & Health functional area).
• Initial OHS tender evaluation includes desktop and possibly onsite evaluations.
• Suppliers are engaged only once to submit outstanding OHS documents within 7 working days.
• A final OHS tender evaluation report is compiled after re-evaluation.
• Suppliers that do not submit requested OHS documents within the specified time are non-responsive.
• For panel contracts, BU/OU must allow 5-15 working days for OHS site requirements preparation.
• Each supplier's OHS documents are evaluated at most twice during tender evaluation.
• Further evaluations require motivation and approval from OHS senior manager.
• The same OHS professional should ideally be involved throughout; formal handover required if changed.

Returnable documents: A completed Method Statement using the provided template is required. The template must include: title (as per tender/RFQ title), supplier representative details, originator, reviewer, approver, designation, contact number, date, client division/operating/business unit, tender/RFQ/contract number, activity, detailed description, reference document/procedure, area/dept/discipline, scope of work, objectives, and responses to quality management questions. Ensure all sections are filled in and signed where applicable.

The document does not explicitly list scoring criteria, but bidders must demonstrate capability to deliver the scope of work as described in the NEC/RFQ. Evaluation will likely consider: relevant competencies and training, availability of required infrastructure (PPE, tools, equipment), quality management approach, risk management, and stakeholder/supplier management. Bidders should provide a detailed method statement addressing all template sections to show compliance with Eskom's quality and safety standards.

Scope: Simmerpan engineering building space optimization. The method statement must outline: scope of work as per the contract document/order/tender, 2-3 SMART objectives related to outputs, customer needs identification and communication, required skills/competencies/training, PPE required, tools/equipment/infrastructure (including testing/measurements), organizational mission/vision/values, risk identification and mitigation, process improvement actions, data collection and analysis for future decisions, stakeholder management (including affected parties, impact level, actions), outsourcing details, and supplier selection/evaluation/monitoring.

No specific compliance requirements are stated in the document. However, bidders must comply with Eskom's quality management and safety standards as implied by the method statement template. Ensure CSD registration and other standard Eskom requirements are met, though not explicitly listed here.

The document is a Non-Disclosure Agreement (NDA) template used by NTCSA for vendor engagements. It does not describe the Simmerpan engineering building space optimization project scope. The NDA is intended to protect confidential information shared between NTCSA and the vendor for the purpose of the Project.

The NDA lists NTCSA's registered office: Megawatt Park, Maxwell Drive, Sunninghill ext.3, Sandton, Republic of South Africa. Postal address: P O Box 1091, Johannesburg, 2000. Telephone and fax numbers are partially redacted (+27 11 800 ....). No specific contact person or email is provided. For tender-specific contacts, refer to the main tender documentation.

The document provided is a Non-Disclosure Agreement (NDA) template, not the full tender submission guidelines. It does not specify how or where to submit the tender, the deadline, or required returnable forms beyond the NDA itself. The NDA must be signed by an authorized representative of the vendor. Ensure the NDA is completed and signed as part of the tender submission, but refer to the main tender documentation for full submission instructions.

The document does not specify evaluation criteria for the tender. It only outlines the NDA terms. The vendor must be a legal entity capable of entering into a binding agreement, and the NDA must be signed by an authorized representative (for NTCSA, no lower than an E-Band Manager). No scoring method, preference points, or thresholds are provided.

The document is an NDA and does not contain technical specifications for the Simmerpan engineering building space optimization project. It defines 'Confidential Information' broadly, including technical, commercial, financial, and marketing information, strategies, operations, know-how, trade secrets, processes, machinery, designs, drawings, formulae, test work data, equipment, notes, memoranda, methods, and other technical specifications and data relating to the Project. The NDA restricts the use of such information solely for the Project.

The NDA requires the vendor to be a legal entity capable of entering into a binding agreement. The vendor must sign the NDA, and for NTCSA, the signatory must be no lower than an E-Band Manager. The NDA includes confidentiality obligations, indemnification for unauthorized disclosure, and obligations to return or destroy confidential information upon request. No specific compliance requirements such as CSD, tax, B-BBEE, CIDB, or CIPC are mentioned in this document.

The NDA also includes standard boilerplate clauses:

• Entire agreement clause: supersedes prior agreements.
• Addresses and notices: parties choose domicilium; notices deemed received on delivery, 7th business day after posting, or when received by fax.
• Severability: invalid provisions do not affect the rest.
• Interpretation rules: singular includes plural, gender neutral, etc.
• Signatures: NTCSA requires signatory no lower than an E-Band Manager; both parties must sign with witnesses.

Not specified in the provided content. Typically, Eskom tenders require bidders to be registered on the Central Supplier Database (CSD), have relevant experience in similar projects, and comply with South African tax and BBBEE regulations, but this cannot be confirmed from the corrupted document.

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No specific requirements found

The tenderer must complete and sign the form to acknowledge and accept Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard. The project involves space optimization of the 2nd Floor Engineering Building, Simmerpan, to accommodate 50 workstations.

Complete and sign the tenderer's quality representative section (Section E) of Form A. Acknowledge and accept Eskom Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 standard. Ensure the form is fully completed and submitted before the closing date.

Tenderer must meet Eskom's supplier quality requirements for Category 4 (as per clause 3.5.5 of 240-105658000). Must have a designated quality representative to sign the form. Compliance with ISO 9001 principles is implied. No other explicit eligibility criteria are provided in the document.

Scope: Space optimization of the 2nd Floor Engineering Building, Simmerpan, to accommodate 50 workstations. Tenderer must complete and sign the form to acknowledge and accept Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard. Quality requirements include pre-contract award quality requirements (Category 4), post-contract award contract execution, supplier quality performance monitoring, and standard conditions such as Eskom rights of access, rights to information, preservation, quality audits, management of nonconformities, and special processes.

No specific compliance requirements found in the document. However, the tenderer must accept Eskom Supplier Quality Requirements and ISO 9001 standard.

The tender is for engineering building space optimization. The technical evaluation focuses on company profile, track record, key personnel, and method statement.

Stage 1: Mandatory criteria (gatekeepers) are 'must meet' criteria. Assessed on a Yes/No basis. A 'No' against any criterion results in immediate technical disqualification and no further evaluation.

Stage 2: Qualitative evaluation criteria are weighted. Minimum weighted final score required is 70%.

Qualitative criteria weights and scoring:

1. Company Profile (10%):

• 1.1 Organizational structure (5 points): Provide company profile and organogram. Scoring: 5 = fully compliant; 4 = relevant with minor deviations; 2 = information provided but not relevant; 0 = no information.
• 1.2 Company years of related experience (5 points): Scoring: 5 = >10 years; 4 = 5-10 years; 2 = 2-5 years; 0 = <2 years.

2. Track Record (20%):

• Table listing similar projects/contracts completed within last five years. Provide reference letters, appointment letters, purchase/task orders with written confirmation of completion from client. Scoring: 5 = ≥5 projects; 4 = 3-4 projects; 2 = <2 projects; 0 = no information.

3. Key Personnel (55%):

• Provide CVs with proof of qualifications and experience for each position. No points awarded if proof not provided.
• 3.1 Site Supervisor (15 points): Related N6 qualification and/or Trade Test (electrical, civil, or plumbing) with supervision certificate. Scoring: 5 = valid certification with ≥5 years relevant experience; 4 = valid certification with <5 years; 2 = CV provided but experience not relevant; 0 = no information.
• 3.2 Electrician (10 points): Must be a registered Installation Electrician or Master Installation Electrician (no single-phase tester). Key resource must be full-time employee of the Electrical Contractor. Scoring: 5 = valid certification with ≥5 years relevant experience; 4 = valid certification with <5 years; 2 = CV provided but experience not relevant; 0 = no information, no evidence of full-time employment, or incorrect registration.
• 3.3 Plumber, Builder, Carpenter (30 points): Related N3 qualification and Trade Test (plumbing, carpentry, building related). Scoring: 5 = valid certification with ≥5 years relevant experience; 4 = valid certification with <5 years; 2 = CV provided but experience not relevant; 0 = no information.

4. Method Statement (15%):

• Provide detailed initial method statement with projected timelines, potential risks, and mitigation. Scoring: 5 = detailed plan providing methodology, project timelines, resources, hours, risks; 4 = project method statement not fully articulated, missing some components; 2 = poorly documented, missing 50% of components; 0 = more than 50% missing or not submitted.

Scope: Engineering building space optimization. The document focuses on technical evaluation criteria rather than detailed technical specifications. Bidders must demonstrate capability in electrical, plumbing, carpentry, and building works as per key personnel requirements.

Method statement (15% weight): Provide a detailed initial method statement with projected timelines, potential risks, and mitigation. Scoring: 5 = detailed plan providing methodology, project timelines, resources, and hours for the project, risks; 4 = project method statement not fully articulated, missing some components; 2 = poorly documented method statement, missing 50% of components; 0 = more than 50% of components missing or not submitted.

Key personnel requirements:

• Site Supervisor: Related N6 qualification and/or Trade Test (electrical, civil, or plumbing) with supervision certificate. Scoring based on valid certification and years of relevant experience.
• Electrician: Must be a registered Installation Electrician or Master Installation Electrician (no single-phase tester). Key resource must be a full-time employee of the Electrical Contractor. Scoring based on valid certification and years of relevant experience.
• Plumber, Builder, Carpenter: Related N3 qualification and Trade Test (plumbing, carpentry, building related). Scoring based on valid certification and years of relevant experience.

Company track record: Provide table listing similar projects/contracts completed within last five years, with reference letters, appointment letters, purchase/task orders with written confirmation of completion from client.

Mandatory registrations:

• Company must be registered with DOEL as an electrical contractor.
• Company must be registered with IOPSA/PIRB.
• Company must be registered with NHBRC as a building contractor.

If any part of the scope is subcontracted, a letter of intent between the parties must be provided.

Failure to meet any mandatory criterion results in immediate disqualification.

Mandatory requirements:

• Company must be registered with DOEL as an electrical contractor.
• Company must be registered with IOPSA/PIRB.
• Company must be registered with NHBRC as a building contractor.
• If subcontracting any scope, provide a letter of intent between the parties.

Failure to meet any mandatory criterion results in immediate disqualification.

Evaluation is conducted in two stages:

Stage 1: Mandatory criteria (gatekeepers) assessed on Yes/No basis. A 'No' results in immediate disqualification.

Stage 2: Qualitative criteria weighted. Minimum weighted final score required is 70%.

Qualitative criteria weights:

• Company Profile: 10%
• Track Record: 20%
• Key Personnel: 55%
• Method Statement: 15%

The document is an acknowledgement form for Eskom OHS legal and other requirements. It requires the supplier/contractor to confirm understanding and compliance with OHS requirements when working at or rendering a service to Eskom.

Returnable documents: Annexure B – Acknowledgement Form for Eskom OHS legal and other requirements, completed and signed.

The returnable document is the completed and signed Annexure B – Acknowledgement Form for Eskom OHS legal and other requirements. It must include:

• Company/Supplier Name
• Name of Authorised person (CEO/Director/Managing Director)
• Signature and Date
• Witness 1 and Witness 2 signatures

The document does not specify general eligibility criteria (e.g., financial, technical) but implies that the tenderer must be a company or supplier capable of complying with Eskom's OHS requirements. The acknowledgement form requires the company/supplier name and the signature of an authorised person, indicating that the tenderer must be a registered entity with authorised representatives.

The document focuses on OHS compliance rather than technical specifications. It requires the main contractor/supplier to demonstrate the process and selection criteria for appointing contractors and suppliers, and to provide notification to Eskom prior to appointment for commencement of work.

The supplier/contractor/tenderer must understand and comply with the following OHS requirements when working at or rendering a service to Eskom (not limited to):

• Eskom Contract and Contractor OHS Management 32-726
• OHS specification/requirements provided 559-1798201935
• Occupational Health and Safety Act
• Compensation for Occupational Diseases and Illnesses Act
• Eskom SHEQ Policy 32 727
• OHS Incident Management Procedure 32-95
• After contract award, the company must fully align its processes to Eskom's OHS requirements (policies, procedures, standards).
• Penalties will be enforced on the main supplier for non-conformance (identified for the main supplier and/or its contractor/supplier) pertaining to Eskom and/or statutory OHS requirements.
• All employees (contractors/suppliers) must undergo relevant Eskom induction and the company's induction.
• The main contractor/supplier must:
• Demonstrate to Eskom the process and selection criteria applied when appointing contractors and suppliers.
• Provide notification to Eskom prior to appointment of contractors or suppliers for commencement of work.
• Ensure contractors/suppliers have adequate resources and competencies.
• Be accountable for managing its contractors/suppliers to ensure compliance with legal and Eskom requirements during contract execution.
• Monitor contractors/suppliers through audits and assessments regarding OHS compliance during execution of work.
• Provide grounds for termination of work done by contractors/suppliers.
• Deal with all non-conformances/non-compliance by contractors/suppliers (all tiers) directly with the main contractor/supplier in terms of performance and penalty processes.
• Provide copies of testimonials/references and contact details of clients (including Eskom) for previous similar work if requested by Eskom.
• The acknowledgement form must be signed by an authorised person (CEO/Director/Managing Director) and witnessed by two witnesses.

• The project involves space optimization of the 2nd floor Engineering Building at Simmerpan to accommodate 50 workstations.
• The Bill of Quantities (Price Schedule) includes sections for preliminaries, SHEQ, alterations, building works, and a provisional sum.
• The contract is based on the NEC Engineering Construction Short Contract (as per summary sheet).
• The total of prices is R500,000, which is also the provisional sum for unforeseen and special requests.

• Submit the completed Bill of Quantities (Price Schedule) with all rates and amounts filled in.
• The contract amount (excluding VAT) is indicated as R500,000 in the cover sheet; ensure your pricing aligns with the BOQ summary.
• Provide all required returnable documents as specified in the tender documentation (not detailed in the extracted text).
• Ensure the authorised signatory name, designation, signature, and date are completed on the cover sheet.
• Note that items left unpriced in the BOQ will be deemed covered by other rates; price each item individually.
• The tenderer must price for all preliminaries, SHEQ requirements, and any provisional sums as listed.
• Failure to comply with submission requirements may lead to disqualification.

• The tender is open to contractors with experience in building renovations and space optimization.
• Bidders must have the necessary registrations and qualifications for SHEQ personnel, specifically a full-time SHEQ Officer with a minimum National Diploma and SACPCMP registration.
• Bidders must be able to provide required guarantees, maintenance manuals, and comply with all Eskom-specific requirements.
• No explicit minimum B-BBEE level or other specific eligibility criteria are stated in the document, but standard Eskom procurement requirements may apply.
• Evaluation will likely consider price (as per the BOQ) and compliance with technical and SHEQ specifications.

• Scope: Space optimization of the 2nd floor Engineering Building at Simmerpan to accommodate 50 workstations.
• Works include alterations (removal of existing ceilings, partitioning, flooring), building works (carpentry, joinery, ceilings, partitions, floor coverings, ironmongery, metalwork, tiling, paintwork, electrical works), and a provisional sum for unforeseen and special requests.
• Materials and workmanship must comply with the latest SABS/SANS standards, or British Standards where SABS does not exist.
• All commodities must be new and in perfect condition.
• Samples of materials and workmanship must be furnished for approval by the NTCSA Official.
• The contractor must provide all plant, equipment, scaffolding, tools, and temporary sheds as required.
• Site security measures: workers must wear company overalls, safety helmets, boots; no firearms, explosives, liquor, or narcotics on site.
• The contractor must maintain a daily record book, provide weekly labour and plant records, and comply with all OHS Act requirements.
• The contractor must provide a main noticeboard with project details.
• All warning signage must be in English.
• Environmental requirements compliance costs must be included in the pricing.
• The contractor must adhere to manufacturer's instructions for all proprietary products.
• The NTCSA Official reserves the right to direct the order of work and require expediting at the contractor's cost.
• Method statements may be required by the NTCSA Official.

• Pricing must be in the format of the Bill of Quantities (Price Schedule) provided.
• The contract amount (excluding VAT) is indicated as R500,000 on the cover sheet; this appears to be the provisional sum for unforeseen works, but the total of prices in the summary is also R500,000.
• All rates must cover all costs, charges, and profit; no lump sums covering series of items unless specified.
• The contractor must allow for all costs related to compliance with environmental requirements.
• Overtime costs are to be borne by the contractor unless authorised in writing by the NTCSA Official.
• The contractor must obtain and hand over all guarantees and maintenance manuals, with warranties ceded to the Employer.
• No specific bonds or guarantees are mentioned in the extracted text.

• The contractor must comply with the Occupational Health and Safety Act No. 85 of 1993 and be deemed the mandatory for NTCSA.
• Provide written representations of OHS compliance prior to site occupation.
• Appoint a full-time SHEQ Officer with minimum National Diploma and SACPCMP registration.
• Provide mandatory OHS training to all workers before commencement, including SHE Representative, First Aid, Fire Fighting, risk assessment, and task-specific training.
• Provide PPE as per Eskom's PPE Matrix, including steel-toe boots, overalls, gloves, hard hats (SANS 1397), ear protection, eye protection, dust masks, COVID-19 supplies, induction tags, and high-visibility vests.
• Provide fall arrest systems and training for working at heights.
• Provide barricading, signage (SANS 1186), and emergency provisions (first aid boxes, fire extinguishers, alarms).
• Manage incidents and have a SHE Officer on site.
• Comply with all relevant SABS/SANS standards for materials and workmanship.
• No specific CSD, tax, B-BBEE, CIDB, CIPC, or local content requirements are stated in the extracted text, but standard Eskom procurement requirements may apply.

Returnable Documents: The document is an Environmental Management Declaration proforma. Bidders must complete and sign this declaration as part of their submission. The declaration requires the following details: Name of the Organisation, Vendor Number, Contract Number, Scope of Work, and the full name, designation, contact number, signature, and date of the contractor's authorised representative. The Eskom Project Manager will also sign the declaration. Ensure the declaration is fully completed and signed before submission.

The document does not specify formal evaluation criteria such as scoring methods or minimum thresholds. However, bidders must be able to commit to the environmental management declaration and demonstrate capacity to manage environmental compliance on site. The ability to provide the required contact details and sign the declaration is essential. No preference points or evaluation stages are stated.

Scope of Work: Simmerpan engineering building space optimization. The document is an Environmental Management Declaration proforma. Contractors must adhere to the project Environmental Management Plan/Programme and/or Environmental Authorisation, and comply with Eskom's Environmental Requirements for Organizations (240-18100134). Contractors must comply with all applicable environmental legal and other requirements, and Eskom's environmental standards, policies, and procedures. Contractors must inform all staff of their role in managing environmental impacts on site. Incidents must be reported within 24 hours of occurrence. Contractors must implement environmental best practice on site during the contract and address all non-conformances promptly. Where applicable, the following documentation/registers must be kept on site and submitted to the Eskom Project Manager on completion: Copy of the approved project-specific Environmental File, Incident/complaint register, Herbicide and pesticide register, Hazardous substance (including solvents) register.

No specific compliance requirements beyond the environmental management declaration are stated. The declaration requires commitment to comply with the project Environmental Management Plan/Programme, Eskom's Environmental Requirements for Organizations (240-18100134), and all applicable environmental legal and other requirements. Contractors must also comply with Eskom's environmental standards, policies, and procedures, and the environmental transgressions fine system.

Eskom’s SHEQ Policy sets out principles and rules that underpin the way in which Eskom

approaches occupational health and safety, the environment and quality.

Incident management is an integral function of risk management. The aims and objectives of

incident management are as follows:

a) Reduce risk and prevent any recurrence of incidents.

b) Ensure that incidents are managed effectively.

c) Ensure that incidents are classified and recorded accurately.

d) Ensure prompt and appropriate investigation.

e) Promote the proactive use and value of near-miss incident reporting.

f) Improve the quality of occupational health and safety by learning from incidents, including

near-misses.

g) Share incident information.

h) Report to internal and external stakeholders, as required.

i) Promote the analysis of trends, and review practices accordingly.

j) Involve and communicate information to all stakeholders.

Incident management is not a mechanism for assigning blame or monitoring staff performance, but

rather a way of identifying and addressing areas for improvement in order to reduce future risks.

Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s

operations.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

This document describes the high-level intention and requirements for the effective management of

incidents that occur during the course of Eskom’s business that result in, or could result in, near

misses, property damage, injuries, occupational diseases/illnesses or fatalities.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Ltd, its groups/ divisions, subsidiaries,

and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned

otherwise in this document) and members of the public affected by activities of, or on behalf of,

Eskom.

For the purpose of Eskom benchmarking with other organisations, the applicable Responsible

Manager may use the relevant classification criteria required for such benchmarking process.

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In the case where a site consists of multiple employers, this procedure must be complied with for

Eskom reporting purposes.

For the interpretation of requirements related to occupational health and safety incidents, this

document will supersede any other procedures and instructions. This procedure is supported by

sup[ported by Standard – “Occupational Health and Safety Incident Management Definitions and

Classification Parameters: 240-131838225”.

2.1.3 Effective date

The document is applicable as of 1 April 2021.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments Standard.

[2] 32-727: Eskom, Safety, Health, Environment, and Quality Policy.

[3] 32-123: Eskom Emergency Planning Procedure.

[4] 32-124: Eskom Fire Risk Management Standard.

[5] 32-256: Emergency Response Procedure – Communications.

[6] 240-51122806: Process Control Manual (PCM) for Incident Management.

[7] 240-49308149: Process Control Manual (PCM) for Occupational Health and Safety

Management.

[8] Aviation Act, No. .

[9] Occupational Health and Safety Act, No. .

[10] Labour Relations Act, No. .

[11] Medicine and Related Substance Control Act, No. .

[12] Mine Health and Safety Act, No. .

[13] Compensation for Occupational Injuries and Diseases Act, No. .

[14] Basic Conditions of Employment Act, No. .

[15] National Health Act, No. .

[16] 240-62946386: Vehicle and Driver Safety Procedure.

[17] 240-84733329: Medical Surveillance Procedure.

[18] 32-425: Hearing Conservation Procedure.

[19] COIDA Occupational Disease 2 Form – as per COIDA.

[20] 240-131838225: Occupational Health and Safety Incident Management Definitions and

Classification Parameters.

[21] 240-58554227: Health & Safety Agreement.

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2.2.2 Informative

[22] I240-47560170: Process Control Manual (PCM) for Quality Management.

[23] 240-51367318: Process Control Manual (PCM) for Assurance and Advisory Audits.

[24] 32-450: Safety and Occupational Hygiene Performance Management.

[25] ISO 9001 Quality Management Systems.

[26] ISO 45001 Occupational Health and Safety Management Systems.

[27] OHSAS 18001 Occupational Health and Safety Systems.

[28] EPM0060: Measurement Specification Document for Headcount.

[29] Criminal Procedures Act, No. .

[30] Electricity Act, No. .

[31] Explosives Act, No. .

[32] Inquest Act, No. .

[33] Law of Evidence Amendment Act, No. .

[34] National Road Traffic Act, No. .

[35] 240-75512977: Noise-Induced Hearing Loss Investigation Form.

[36] 240-75512947: Noise-Induced Hearing Loss Notification Form.

[37] 240-154786986: COVID-19 Investigation Form.

The list of legislation and documents for further information is not exhaustive and/or not limited to

the legislation and documents listed above.

2.3 Definitions

2.3.1 Accident: Any unplanned event, arising out of, and in the course of, an Eskom or

contractor employee’s employment and resulting in human injury, illness, or death of the

employee, as well as death of, or injury to, any member of the public or damage to property.

2.3.2 Fatality: an incident occurring at work, or arising out of, or in connection with, the activities

of persons at work, or in connection with the use of plant or machinery, o r direct or

indirect exposure to Eskom’s product or activities, in consequence of which, any person

(that is, employee, contractor, or member of the public) dies, regardless of the time

intervening between the injury and/or exposure to the date of death. The date of the

incident will reflect the date on which the incident occurred, irrespective of the date of

death.

Note: Incidents related to the death of a person (employee or contractor employee) while

at the workplace and on duty who dies as a consequence of any activity or cause not

directly related to the course and scope of the deceased’s employment (for example, death

from natural causes, etc.) will not be regarded as a work related incident.

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2.3.3 First-aid injury: An injury due to a work-related incident, where that injury requires first aid

treatment within the scope of a first aider and content of a first aid box and does not require

further treatment by a health professional. Therefore, the following injuries will be regarded

as first-aid injuries:

a) If there was no medication required.

b) No subsequent medical treatment is required.

c) Where an employee was involved in an OHS incident where there was contact with a

person’s body part, whether there was an injury or not, the involved employee shall at

least be assessed by a first aider/health professional, for the purpose of this document,

this assessment/examination will be regarded as First Aid. At the minimum, the incident

shall be classified at least as a first-aid injury.

d) First-aid treatment can also be offered by a medical professional as long as it is in the

scope of the first aider.

e) The affected employee is able to resume work after the injury has been treated.

Note 1: Classification is based on the level of treatment, not on the person

administering treatment. For example, health professionals or emergency teams can

provide first-aid treatment.

Note 2: This excludes Incidents which are not caused by OHS events that arise at

the workplace or not directly related to the course and scope employment.

2.3.4 Lost-time injury (LTI): A work injury, including impairment and a fatality that arises out of,

and in the course of, employment and that renders the employee or contractor to be booked

off work. A work injury, including impairment and a fatality, that arises out of, and in the

course of, employment and that renders the employee or contractor to be unable to perform

his/her regular/normal work longer than seven calendar days or shifts other than the day or

shift on which the injury occurred.

Note: Normal work refers to any work where a person can perform his/her normal duties,

as per job profile, without restriction. Lost-time injury will apply if a person is booked off

work by a medical practitioner due to an incident, including being booked off for acute

stress or post-traumatic stress disorder by a relevant medical practitioner after an OHS

incident.

A lost-time injury includes the following:

a) Where an employee/contractor is booked off, regardless of the number of days or

shifts.

b) Incident resulting to a person being booked on restricted/ light duty longer than seven

calendar days.

Note: This excludes incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

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2.3.5 Medical injury: an injury resulting from a work related incident where treatment was

rendered by a medical/health professional within a 24-hour period, and medication was

either prescribed, dispensed, and/or applied. The affected employee is able to resume

work after the injury has been treated.

Note 1: Treatment, for the purpose of this document, excludes any diagnostic or

examination procedure or method used in the establishment of the extent of injuries or

illnesses (for example, X-rays or scans).

Note 2: Where medication was prescribed and/or dispensed after an injury and it was not

obtained and/or used, the injury shall be classified as a medical injury.

Note 3: Where medication is prescribed, dispensed and/or applied, whether to treat an injury

or prevent an illness or medical condition after an incident, the incident must be regarded at

least as a medical injury.

Note 4: any work-related noise-induced hearing loss with a PLH shift between 3.2% and

9.9% will be regarded as a medical injury.

Note 5: This excludes Incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

2.3.6 OHS Event: any occurrence where humans were involved and this occurrence poses a risk

of injury or illness/disease to those involved humans.

2.3.7 Occupational health and safety incident (OHS incident): an unplanned OHS event that

could, or does, result in human injury or illness or property damage, excluding:

a) crime-related incidents where there was no potential for injuries; and

b) motor vehicle incidents where the vehicle was stationary and unoccupied, incidents

where there were scratches on the vehicle with no potential for injury, windscreen or

glass-related incidents with no potential for injury.

Note: For recording and performance purposes, when there is an incident where multiple

divisions/groups are involved, divisions/groups must capture the incident for their

involved/injured.

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2.3.8 Occupational safety near-miss incident: Any OHS event that did not result in human

injury or damage but had the potential, under different circumstances, to cause human

injury or property damage.

2.3.9 Occupational hygiene near-miss incident: An OHS event where a person is exposed to a

single or combination of occupational hygiene hazards, which occurred in the work

environment, due to failure/insufficient/absence of control measures for that hazard(s) that

could result in medical treatment, impairment or an occupational disease/illness.

2.3.10 Occupational impairment: Partial or total loss of bodily function or part of the body

attributed to exposure at the workplace.

2.3.11 Noise-induced hearing loss (NIHL) incident: Where an individual experiences a bilateral

sensorineural hearing loss with a confirmed percentage hearing loss of 10% or more

measured from the baseline, which must be based on two diagnostic audiograms, as per

Instruction 171 issued by the Compensation Commissioner.

2.3.12 Occupational disease/illness: Any confirmed disease/illness arising out of, and in the

course of, an employee’s employment and that is listed in Schedule 3 of the COID Act or

any other condition as determined by an occupational medicine practitioner. In the case of

employees placed through a labour broker, the onus is on the relevant OU/BU to ensure

that the pre-employment medical examinations are done.

2.3.13 Public fatality: The death of a member of the public.

2.3.14 Public incident: Direct or indirect exposure to Eskom’s product or activities caused by

substandard acts and/or conditions that result in, or have the potential to cause, physical

harm to members of the public, damage to property or interruption of business.

If an Eskom vehicle is used for commuting (the employee is not on standby, nor has he/she

been called out for work) and the employee is involved in an MVA resulting in injuries either

to himself/herself or a member of the public, this incident should be classified as non-work-

related. If there were injuries to the member of the public, the incident shall be captured on

SAP as a public incident and investigated but regarded as non-work related incident.

2.3.15 Public Recordable Fatality Incident (PRFI)

a) A PRFI is an incident resulting in the electrocution of a member of the public by coming

into contact with Eskom apparatus within the point of supply, but excluding

electrocution resulting from criminal activities. A minor being electrocuted as a result of

criminal activity will be regarded as a public recordable fatality incident.

b) Any work-related incident where an Eskom employee or contractor is responsible for

the death of a member of the public, excluding incidents where a member of the public

is solely at fault.

2.3.16 Serious incident:

a) Any incident that results in a person being admitted to ICU for four days or more.

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b) Any incident involving persons where there was electrical contact, uncontrolled release

of energy (for example steam release, electrical flashover, etc.).

Note: OU/BU must inform Sustainability Systems immediately regarding the incident, where

after a decision will be made regarding the activation of an independent Subject Matter

Expert.

2.4 Abbreviations

Abbreviation Explanation

A&F Audit and Forensic

CC Compensation Commissioner

DoE&L Department of Employment and Labour

Eskom Eskom Holdings SOC Limited

Exco Executive Committee

HR Human Resources

ICU Intensive Care Unit

INO Initial Notification of Occurrence

LTI Lost-Time Injury

LTIR Lost-Time Injury Rate

MHSA Mine Health and Safety Act

NIHL Noise-Induced Hearing Loss

NPA National Prosecuting Authority

OEL Occupational Exposure Limit

OHS Occupational Health and Safety

OHS Act Occupational Health and Safety Act, 1993 (Act No. )

OMP Occupational Medical Practitioner

OU/BU Operating Unit/Business Unit

PCM Process Control Manual

PLH Percentage Loss of Hearing

PPE Personal Protective Equipment

PRFI Public Recordable Fatality Incident

SAIOH Southern African Institute for Occupational Hygiene

SAP Systems, Applications and Products in Data Processing

SAP EH&S SAP Environmental Health and Safety (system)

SDIC Safety Data Integrity Committee

SHEQ Safety, Health, Environment and Quality

SOC State-Owned Company

SS OHS Sustainability Systems Occupational Health and Safety

TRIR Total Recordable Injury Rate

WCL Workman’s Compensation Letter

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2.5 Roles and Responsibilities

Eskom Holdings SOC Ltd and its subsidiaries shall take all reasonably practicable steps to prevent

all incidents and harm to any person, including members of the public and damage to property.

The Responsible Managers shall be responsible for:

a) Implementing this procedure;

b) Communicating to all their employees, contractors and contractor employees the

importance of compliance with this procedure and the consequences of non-compliance.

This includes communicating duty of care and refusal to perform an unsafe task to all new

employees and new contractors;

c) Implementing a monitoring process for ensuring understanding of, and compliance with,

duty of care and refusal to perform an unsafe task; and

d) Ensuring understanding of, and compliance with, the requirements of this procedure.

Note: Joint ventures: There may be occasions when Eskom and other organisations combine

resources to carry out a joint venture. Unless otherwise stipulated, each company in the joint

venture is liable for its own contraventions and could, therefore, be prosecuted in its own name,

without reference to any of the other companies involved.

2.6 Process for Monitoring

Compliance with the requirements of this procedure shall be audited as per the first- to third-tier

audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will

monitor compliance with this procedure.

2.7 Related/Supporting Documents

Parties using this document shall apply the most recent edition of the documents listed below:

[1] Annexure 1: as required by the OHS Act – document number 240-100003427.

[2] OHS Incident Investigation Report template – document number 240-77046688.

[3] WCL forms – as per the OHS Act.

[4] Preliminary Brief on OHS Incidents document – document number 240-99618317

[5] Process Flow on the process of Capturing, Verification and Validation of Occupational

Diseases – document number 240-134597296

3. Occupational Health and Safety Incident Management Procedure

The following steps describe the process of incident management and are described in detail in the

remainder of the document:

1. Incident identification.

2. Initiation and execution of emergency response.

3. Notification and reporting to relevant stakeholders.

4. Incident prioritisation.

5. Classification and recording of incidents.

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6. Incident investigation.

7. Management of corrective actions - implementation and monitoring of corrective actions of

incidents.

8. Incident close-out.

9. Incident communication – occurs throughout the incident management process and is not

necessarily a stand-alone step.

3.1 Incident Identification

Identify or recognise that an incident has occurred. There are two types of identification or

recognition, that is, direct observation and indirect observation.

To ensure identification of incidents, the Responsible Manager should provide employees with

knowledge and skills as well as create a culture and environment that motivate employees to

immediately identify incidents as they occur.

Direct observation includes seeing the incident happening or being involved in the incident. For

potential occupational disease incidents/impairments, direct observation includes assessment

results by any medical practitioner or medical surveillance conducted by an occupational health

practitioner.

Where in doubt whether the incident is an OHS incident or not, test the description of the incident

against a definition of an occupational health and safety incident.

Any medical practitioner who examines or treats a person for a disease described in schedule

three of the COIDA, or any other disease that he believes arose out of that person’s employment,

shall within the prescribed period and in the prescribed manner report the case to the person’s

employer and to the chief inspector and inform that person accordingly.

Identification of occupational hygiene-related near-miss incidents must be classified by the

occupational hygiene/safety practitioner.

Indirect observation includes learning of the incident through, for example, complaints, feedback,

or information provided by internal stakeholders (for example, Eskom employees or contractor

employees) or external stakeholders (for example, authorities, members of the public, etc.).

3.2 Initiation and Execution of Emergency Response

a) Emergency response includes, but is not limited to, the following:

i. Rescue operations.

ii. Ensuring that the scene is safe during and after the incident.

iii. Providing emergency care (that is, first-aid treatment) to the injured to stabilise him/her

and prevent further injury and obtaining medical assistance, where necessary and/or

applicable.

b) Activate the appropriate emergency response actions in terms of the site or area

emergency preparedness plan/procedure.

c) In order to prepare for proper emergency response, the Responsible Manager must assess

the potential risks and develop a suitable response plan to address the risks. In the event

of an incident, emergency care must be provided in accordance with the emergency

response plan for the area.

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d) The supervisor/manager must ensure that the injured person receives the best medical

care and, when required, is transported to the doctor/hospital and that the relevant

Employer’s Report (WCL 1 or 2) is duly completed.

e) The supervisor/manager must ensure that a copy of the person’s identity document is

available to the treating doctor/hospital, which will facilitate prompt treatment. The

Supervisor / Line Manager should ensure that the injured is accompanied for medical

treatment, for the purpose of ensuring that the injured person receives the best medical

care and that the relevant medical reports are completed correctly and appropriate

feedback is received from the treating doctor.

f) The OU/BU Responsible Manager is to ensure that specific work instructions relating to

emergency response are available on site and executed accordingly.

g) Emergency response includes collection of evidence, which will assist in establishing the

root cause. When collecting evidence, take cognisance of the 5 Ps (people, position, parts,

paper and process evidence).

h) Collection and preservation of evidence:

i. Immediate actions at the scene following an incident can disturb or potentially remove

vital physical items and information important for the investigation.

ii. The Responsible Manager is responsible for ensuring that complete and correct

evidence and records are identified, collected, recorded and obtained, archived, stored

and preserved to support the investigation of the incident.

iii. The Responsible Manager must take steps to preserve physical items, computer data

and other relevant information until the incident investigation begins.

iv. No person should be allowed to remove, disturb or tamper with any evidence until

authorised to do so by the Responsible Manager or regulatory authority.

3.3 Notification and Reporting

All occupational health and safety incidents must be reported to relevant stakeholders. If

information is not readily available, the available information must be used, an updated notification

must be distributed to all stakeholders as more information becomes available. The action and

responsibility requirements under the Incident Prioritisation section must be referenced to identify

who needs to be notified.

When: when did the incident occur (exact time and date)?

Who: who was involved in the incident?

Where: where did the incident occur?

What happened: what work was being done at the time, what materials, equipment or

substances were involved?

Note: In the case of incidents involving crime and firearm-related incidents, the relevant Security

Department shall be notified.

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3.3.1 Internal stakeholders to be notified for occupational health and safety-related

incidents include the following:

a) All incidents

i. Supervisor.

ii. Responsible Manager.

iii. Occupational health and safety representative.

iv. Safety Department.

v. Occupational Health Department (if applicable).

b) Specific incidents

i. In the case of a fatality or a serious incident, notify OU/BU Management and

Sustainability Systems Department immediately.

ii. In the case of receiving any notification in terms of the OHS Act, sections 31 or 32, or in

the case of a summons received from the NPA, or any incident where there is a

possibility of liability, immediately contact the Legal Department regarding the

appointment of the attorney. If there are reasons to believe that such an attorney is not

required, the OU/BU must provide, without delay, a detailed motivation which will be

assessed by Legal Department and thereafter a decision will be communicated to the

Ou/bu.

3.3.2 Eskom employees performing work temporarily at another Eskom OU/BU

a) The Responsible Manager at the OU/BU where the incident occurred shall report to the

relevant stakeholders.

b) The affected employee’s own OU/BU Responsible Manager is responsible for reporting the

incident to the Compensation Commissioner (CC).

3.3.3 Eskom employees performing work at another organisation

If an incident occurs during regular/normal work, the reporting to the CC must be done by the

original OU/BU, although the external organisation (where reasonably practicable) must assist with

completing the documentation for submission to the CC.

3.3.4 Notification requirements for employee and contractor fatalities

a) The OU/BU must provide to the Sustainability Systems Department, immediately, the

detailed information relating to the circumstances of the incident, including details of the

deceased’s next of kin, in order for the announcement to be compiled for communication to

Eskom’s Board, Exco and the rest of the organisation.

b) The fatality announcement to be sent throughout Eskom must be signed off by the Group

Executive.

c) Only the Eskom Communication Department and/or the Eskom spokesperson may disclose

information to the media and/or the public.

d) Information can only be released to any external party after verification by the Eskom Legal

Department.

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3.3.5 Notification requirements for potential occupational diseases

Any potential occupational disease/illness must be referred to an Eskom occupational medicine

practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible

Manager, who must ensure that the incident management process is followed after confirmation.

Feedback on confirmed occupational diseases:-

a) Incidents to be recorded on SAP EH&S.

b) Each case must be discussed at the OU/BU statutory committees as required by law.

3.3.6 Capture initial notification

3.3.6.1 Capture and communicate the initial notification

a) Initial reports are reports that are submitted by any individual who is reporting an incident to

the relevant OU/BU Occupational Health and Safety Department. They can be provided in

any form, for example, email, OU/BU internal flash report or INO.

b) Initial reports are brief and limited to an outline of the known facts (that is, date, time, place,

what happened, immediate actions taken and persons involved).

c) The Responsible Manager must ensure that the initial notification is communicated in

accordance with the time lines.

3.4 Incident Prioritisation

From the initial reports, the Responsible Manager, in conjunction with, and advised by, the

occupational health and safety practitioner, must use the matrixes provided to determine the

priority rating of an incident. The Responsible Manager is responsible for ensuring that all those

involved in the prioritisation of incidents are in a position to understand and use the relevant

matrixes.

3.4.1 The priority rating is utilised to:

a) Ensure that appropriate management of the incident takes place;

b) Determine the level of action following notification of the incident;

c) Assist Responsible Managers with prioritising and classifying incidents; and

d) Provide clear direction about the incident reporting and communication requirements.

3.4.2 Steps involved in incident prioritisation:

3.4.2.1 Step 1

Determine the actual or potential outcome, consequence and severity of the incident by using the

Consequence table. Note: Use the actual outcome for injuries and the potential outcome for

near-miss incidents.

3.4.2.2 Step 2

Determine the likelihood of a recurrence of this incident by using the Likelihood table.

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3.4.2.3 Step 3

Quantify the level of risk associated with the incident by assigning a priority rating to the incident.

Using the information obtained in Steps 1 and 2 of this process, use the priority matrix to determine

the priority rating.

3.4.2.4 Step 4

Determine the appropriate action to be taken, as described in the Action and Responsibility

Requirements Table.

3.4.2.5 Step 5

If the severity of the incident changes, e.g. medical injury to a lost-time injury, the priority rating of

the incident must be reviewed and amended where necessary, including updating relevant

information in SAP EH&S.

3.5 Classification and Recording of Incidents

All occupational health and safety incidents, regardless of their rating, must be classified,

prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate,

relevant, accessible, timely) principles. Contractor employees working under the Mine Health and

Safety Act will be classified and recorded as contractor employees and not as Eskom employees

for the purposes of this document.

3.5.1 Classification

Classification of incidents is based on the consequence as a result of the incident.

Note: the onus is on the OU/BU to determine the work relatedness and classification of the

incident. Sustainability Systems will not classify incidents on behalf of the OU/BU, but will assist in

interpretation of the procedure, should the OU/BU be unable to classify the incident or if there is a

dispute regarding classification, that particular incident shall be referred to Safety Data Integrity

Committee (SDIC).

3.5.1.1 Involved person’s relationship with Eskom: The aim of classifying the type of

relationship with the person is to determine whether the person(s) involved in the incident

was/were an Eskom employee(s), contractor employee(s) or member(s) of the public.

3.5.1.2 Work-relatedness: In order to classify the work status and to determine whether the

incident arose out of, or in connection with, the person at work, one needs to consider the workrelatedness of an incident. Unless otherwise specified in this procedure or in Occupational Health

and Safety Incident Management Definitions and Classification Parameters standard, as a general

rule, an affirmative answer to all of the following questions is required:

a) Did the incident or exposure occur at any workplace or within workplace boundaries?

b) Did it arise out of, or in connection with, the activities of persons at work, or as a result of a

Hazard present in the workplace?

c) Did it occur in the course of a person’s employment?

d) Did it result, or could it have resulted, in personal injury or health impairment?

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3.5.1.3 Responsible unit (OU/BU)

a) Eskom employees: An incident must be captured against the OU/BU/subsidiaries based

on the employee’s organisational structure at the time of the incident.

b) Contractor employees: An incident must be recorded against the OU/BU/subsidiary with

which the contractor has a contractual relationship and/or any other contractual agreement

(including hand-over documents). In the case of incidents involving a service provider

procured through a national contract, incidents shall be recorded against the

OU/BU/subsidiary or end-user that requested a service from the contractor/supplier, this

request may be in a form of releasing services from a contract, in writing or otherwise,

including emails, telephone, etc.

3.5.1.4 Classification of occupational diseases and occupational health impairment

Classification of occupational diseases and occupational health impairment incidents must be

undertaken by the occupational hygiene/safety practitioner based on the confirmation received

from the Eskom medical practitioner with the supporting documentation (refer to 240-134597296 –

Process Flow on the process of Capturing, Verification and Validation of Occupational Diseases).

The following will be excluded from the Eskom performance measure:

1. All occupational diseases where a pre-existing condition has been aggravated by the work

conditions.

2. Any incident (as determined by an investigation committee) where an employee was not

exposed to any excessive noise at the workplace after 16 November 2003.

3.5.1.5 Reclassified incidents

Reclassified incidents must be communicated by means of an updated SAP EH&S flash report to

relevant internal stakeholders, together with an explanation of the reclassification. Supporting

documentation or proof must be made available for incident classification, verification and audit

purposes and electronically attached to the incident in SAP EH&S. Downgraded incidents affecting

performance indicators must be submitted to SDIC for ratification. Third Party at Fault incidents

affecting performance indicators must be submitted to SDIC for ratification.

3.5.1.6 Clarification regarding incident classification of occupational health and safety-

related incidents

Where clarification is required for the interpretation of rules and examples for the classification of

incidents or in order to resolve disputes with regard to occupational health and safety incidents, the

Responsible Manager must send all relevant information to the Safety Data Integrity Committee

(SDIC) for review, the committee will evaluate information and provide direction in accordance with

the Terms of Reference of the SDIC.

3.5.1.7 Classification dispute and appeal process

In order to deal with disputes or clarification, OHS incidents requiring clarification must be tabled at

the Safety Data Integrity Committee (SDIC). These incidents will be reviewed in terms of this

procedure and/or other relevant documentation. Should the OU/BU be not satisfied with the

findings/outcome of the SDIC, the OU/BU is entitled to appeal the decision at the Safety Data

Integrity Appeal Committee.

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3.5.2 Recording

3.5.2.1 General requirements

All work-related occupational health and safety incidents must be recorded on SAP EH&S.

All non-work-related occupational health and safety incidents that occur within workplace

boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash

report.

The following generally agreed principles must be followed with regard to which information is

recorded:

 The date on which the incident occurred, as opposed to the date of subsequent

reclassification on severity, for example, deterioration of condition or death.

 Any preceding incident, including an occupational disease/illness, that occurred as a result

of exposure to the same agent, impacting the same body part or target organ on a different

occasion and resulting in similar symptoms or health effects, must be reported and

recorded as a new/different incident.

3.5.2.2 Recording of occupational diseases or illnesses

The date of the incident for occupational diseases shall be the date of confirmation by the Eskom

Occupational Medicine Practitioner as reflected on the First Medical Report in respect of an

Occupational Disease (WCL22).

This incident must be captured on SAP EH&S as work-related within 48 hours as per information

provided on the First Medical Report. Once the outcome of the investigation proves that the

incident is not work related, SAP EH&S must be updated immediately to reflect changes on the

work relatedness. All Occupational Diseases where after the investigation, are regarded as not

work related, or where the OU/BU requires clarity/assistance, those Occupational Diseases must

be submitted to SDIC for final classification. An Occupational Disease involving a pensioner shall

be submitted to SDIC for final classification.

The date of an occupational health impairment incident shall be the date reflected on the NoiseInduced Hearing Loss Notification form (240-75512947). Occupational diseases/illnesses will be

recorded against the OU/BU to which the employee belongs at the date of confirmation by the

Eskom Medicine Practitioner, unless it can be proven that the occupational disease/illness was

caused by the activities of another OU/BU.

3.6 Incident investigation

3.6.1 General

a) All investigation reports must be considered controlled disclosure documents in accordance

with the Eskom document management process.

b) All health and safety incidents must be investigated, excluding non-work-related incidents

occurring outside workplace boundaries.

c) During the investigation of repeat incidents, ineffective corrective actions from previous

incidents must be considered.

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d) The chairperson of an incident investigation committee shall be at a level as per the “Action

and Responsibility Requirements” table contained in the Occupational Health and Safety

Incident Management Definitions and Classification Parameter Standard (240-131838225).

Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the conflict is found to exist, the chairperson of an investigation

committee shall not be a direct manager/supervisor of the injured/involved person. It is the

responsibility of the Responsible Manager to ensure that incidents are not chaired by the

chairpersons who are conflicted in that particular incident.

e) In the case of incidents involving crime, the applicable Security Department must be

involved.

f) The employer’s investigation report (Annexure 1 in terms of the OHS Act) must be

completed by the OU/BU investigator and signed off by the applicable OU/BU Responsible

Manager as the representative of the employer/user. Annexure 1 for contractor incidents

must be signed off on a similar basis, unless the Contractor’s Policies and Procedures

stipulates otherwise.

g) All investigations shall be completed within 30 days of the occurrence of an incident, if the

investigation could not be completed within 30 days, the OU/BU manager shall write a

signed off letter indicating the reasons why the Internal OHS Investigation could not be

completed within 30 days. This letter shall be loaded on SAP EH&S.

h) The results of the OHS investigation must be captured on the Eskom Internal OHS

Investigation template: Form 240-77046688 and signed off by the chairperson within 20

calendar days after conclusion of the investigation.

i) All investigation results must be documented and captured on SAP EH&S, including root

cause analysis and identified corrective measures. The root cause analysis must be

electronically attached to the incident in SAP EH&S. Investigations by government

agencies could also trigger a review of the initial incident information captured.

j) Records must be kept by the OU/BU of all OHS Act section 24 incidents, lost-time injuries

and medical treatment cases on the Annexure 1 form (as required in the OHS Act –

General Administrative Regulations for Recording and Investigation of Incidents) for all

employees, contractors and members of the public. All investigation reports must be kept

and archived for at least 25 years, unless another period has been specified in legislation or

in any court proceedings that may ensue.

k) To determine the estimated cost of an incident, the Compensation Commissioner Cost

Calculations should be utilised.

l) The Eskom Internal Investigation Report’s disclosure is controlled, it is for internal use only.

It may only be disclosed to third parties with specific authorization or consent from Legal

and Compliance Department.

m) This information includes a wide spectrum of internal business data that can be used by all

employees and can be shared through authorized business process.

n) The completed Annexure 1 form, as required in terms of the OHS Act – General

Administrative Regulations for Recording and Investigation of Incidents, may be made

available to a third party on request.

o) Chapter 23 of the MHSA Regulations sets out the manner in which incidents are to be

reported to the Mine Health and Safety Inspectorate on the following forms: SAMRASS 1,

2, 4, and 9 in accordance with Chapter 21 of the MHSA Regulations, as may be required, in

consultation with the Eskom Legal Department.

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p) In the case of incidents involving contractor employees, the contractor must investigate

those incidents as an employer in his/her own right (employer’s investigation) and generate

a report. The report and Annexure 1 must be submitted to the applicable OU/BU or on

request to the Department of Employment and Labour by the contractor. Eskom may

participate during these investigations.

q) During Eskom’s investigation, a contractor/member of the public may be requested to

provide information/ evidence. The contractor/member of the public is entitled (at their own

cost) to be represented by a legal representative whilst giving information/evidence. The

contractor/member of the public legal representative’s attendance in the investigation

process is limited to the period within which they are providing information/evidence. While

the contractor is giving evidence, the contractor executive may sit-in in the investigation.

Once the contractor personnel have finalised giving information/evidence to the committee,

the contractor executive to be excused. They must not sit in for the duration of the

investigation or question Eskom witnesses/committee members or to seek evidence from

Eskom.

r) When the contractor conducts its own investigation, Eskom employees may participate in

such an investigation. If an Eskom employee is required in that investigation to be a

witness, formal request must be submitted to the manager of the required employee.

s) Should the contractor or any third party need information or evidence from Eskom, the

manager of the employee from whom such evidence is requested, shall evaluate this

request and if required, seek assistance from Legal and Compliance Department who will

give guidance or determine whether such information can be provided.

t) The investigation report must include the following information:

i. The details of the incident (type of incident, what occurred, sequence of events when

and where the incident occurred).

ii. Incident consequences and impacts.

iii. The risk of the incident reoccurring using a root causes analysis technique and the

likelihood and consequence table within this document.

iv. Direct or immediate cause(s).

v. Root causes, taking into consideration human, workplace and natural factors (who, what

and why).

vi. Identify system failures (procedure non-conformance, training, plant failure, etc.).

vii. Corrective actions to remedy and prevent a reoccurrence of the incident.

viii. Lessons learnt and recommendations.

3.6.2 Investigation requirements

a) All incidents occurring within workplace boundaries must be investigated regardless of work

relatedness. Such incidents must be investigated to identify any possible contributing

causes and to make recommendations on preventing any repeat incidents.

b) The investigation of non-work-related incidents that do not occur at the workplace, including

non-work-related commuting incidents is not required. In some cases an investigation can

be requested by the Responsible Manager where the Responsible Manager has a very

good reason to request such an investigation (where Eskom has an interest to understand

the reasons/root causes) with permission from an employee. These lessons could be

shared in the organisation to prevent repeat incidents.

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c) It must be noted that the employer does not have the mandate to investigate incidents that

occurred at an employee’s home, unless the person was performing work from home

(defined as telework) at the time of the incident, in which case the incident would be

regarded as work related.

d) Eskom investigations will consist of an OU/BU investigation, or depending on the severity of

the incident (as determined in the incident prioritisation section), a corporate investigation

will be held.

e) After every incident that requires an investigation, regardless of the seriousness of the

incident, the responsible manager shall ensure that preliminary evidence collection process

is conducted within 72 hours of occurrence.

f) In cases of incidents involving contractor employees, the contractor must investigate those

as an employer in his/her own right (employer’s investigation) and generate a report. The

report and Annexure 1 must be submitted to the applicable OU/BU or on request to the

Department of Labour by the contractor. Eskom may participate during these investigations

g) The employer’s investigation under the MHSA must be conducted as set out in section

11(5), as revised, of the MHSA.

h) Root cause analysis techniques.

A root cause analysis technique must be used for all employee and contractor OHS

investigations.

3.6.3 Eskom Internal OHS Investigation

3.6.3.1 OU/BU investigations (excluding serious and fatality investigations)

The Investigation Committee must consist of the following, given the nature of the incident:

a) A chairperson (appointed in writing by the employer) as the investigator of the incident. The

chairperson of an incident investigation committee who shall be at a level as per the

“Action and Responsibility Requirement” table contained in the Occupational Health and

Safety Incident Management Definitions and Classification Parameter Standard (240-

131838225),

b) Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the interest is found to exist, the chairperson of an

investigation committee shall not be a direct manager/supervisor of the injured/involved

person. It is the responsibility of the Responsible Manager to ensure that incidents are not

chaired by the chairpersons who are conflicted in that particular incident.

c) Where applicable, a subject matter specialist(s) may be appointed by the OU/BU.

d) Representatives from all entities, where multiple organisations and/or Groups/Divisions are

involved in an incident.

e) The relevant supervisor/manager under whose supervision the incident occurred shall be

the first person to give evidence related to the incident and may be allowed to remain in

attendance at the investigation as an observer, provided there is no conflict of interest.

f) The applicable local workplace statutory health and safety representatives, as required by

the OHS Act.

g) The OU/BU shall invite the respective Division/Group’s Full Time Health and Safety

Representative (where applicable), as per Health and Safety Agreement.

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h) The relevant local union representative as per Eskom’s recognised trade unions may

participate during an employee employer’s investigation, including the process of evidence

collection, investigation, formulation of findings and corrective actions. The relevant union

representative must be from the union in which the involved person is affiliated to.

i) An applicable OU/BU OHS Department representative.

j) In case of an incident involving a person with disability, the investigation committee must

consist out of a representative from Human Resources (HR) and an Occupational Hygiene

Practitioner (where required). Depending on the complexity of the incident, the

Occupational Hygiene Practitioner in consultation with HR will recommend additional

specialist if and when required to assist with effective investigation of the incident.

k) Where relevant and applicable, the Construction Health and Safety Agent.

l) Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-related

incidents or his/her assistant in terms of GMR 2(7).

Witnesses: Direct and indirect witnesses as determined by the investigation committee.

Note: A witness may be recalled to answer further questions by the committee, as determined by

the chairperson.

The Investigation Committee chairperson is responsible for the process of evidence collection,

investigation, formulation of findings, identification of root causes, formulation of corrective actions,

compilation of an investigation report.

Note 1: In the case of a committee member who needs to testify as a witness, such a member

needs to be excluded from the investigation sitting until such time as he/she has given his/her

testimony and thereafter the chairperson can exercise his/her prerogative to allow such a person to

become a member of the committee.

Note 2: The investigation may not continue if either the chairperson, the Responsible Manager or

his/her delegate (provided there is no conflict of interest), the statutory Health and Safety

Representative and the subject matter specialist(s) determined by the chairperson is not present

Note 3: The Sustainability Systems Department, as well as an identified subject matter

specialist(s), may attend on invitation.

Note 4: The initiation of the incident investigation must not be delayed due to the unavailability of

any witness.

Note 5: Sustainability Systems has the prerogative to participate as it may deem fit, after

consulting with the relevant OU/BU Responsible Manager, in any incident investigation

notwithstanding the priority rating or incident classification. Sustainability Systems may also

request, through the relevant management structures, any incident investigation report and enquire

on the contents of such a report. Sustainability Systems may lead any investigation at the request

of any relevant senior manager.

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3.6.3.2 Public Incidents

a) The OU/BU shall conduct an investigation for fatal and non-fatal public incidents.

b) The OU/BU shall immediately mobilise for a specialist to respond to the scene and collect

evidence.

c) In the case of electrical related incidents that occurred beyond the point of supply or

involving electrical related criminal activities (theft), the onus is on the OU/BU to conduct

its own investigation. If there is any reason to believe that there is a legal liability, the

OU/BU needs to provide a motivation accompanied by an investigation report and

supporting documentation/information to Sustainability Systems and Legal Departments

and seek a legal opinion from Legal Department.

3.6.3.3 Employee and contractor serious incidents (see definition of a serious incident)

a) OU/BU must inform Sustainability Systems immediately regarding the incident, whereafter

a decision will be made regarding the activation of an independent Subject Matter Expert.

b) Where required, Sustainability Systems Department will appoint and mobilise an

independent subject matter specialist/expert to facilitate and coordinate the collection of

evidence, statements and to support the OU/BU personnel

c) In the case of an extreme serious incident, the OU/BU must appoint an independent

chairperson (at least MPSG17) from another OU/BU to chair the investigation, where

required, the OU/BU to liaise with the Divisional/Group head office for assistant in the

appointment of the independent chairperson. Liaise with Sustainability Systems OHS

regarding attendance of the Sustainability Systems OHS representative.

d) The OU/BU’s Internal OHS investigation chairperson/investigator must provide the

investigation final report in accordance with the Internal OHS Investigation template (240-

77046688. within 20 calendar days after conclusion of the investigation to the OU/BU

Manager and Sustainability Systems Department. The independent subject matter

specialist(s) (referred to in a) above, may provide a separate technical report.

e) If there is potential liability, the Legal Department and Sustainability Systems Departments

must be provided with a motivation for such possible liability in order to advise the OU/BU

on the way forward.

f) The composition of the investigation committee for serious incident is similar to the OU/BU

investigation, with the exception of point a), b) and c) above.

g) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.3.4 Corporate investigation (fatalities)

a) In the case of employee and contractor fatalities, the Sustainability Systems Department

will initiate a corporate investigation and immediately mobilise personnel, who will facilitate

and coordinate the collection of evidence.

b) The OU/BU must ensure that a preliminary investigation is conducted and a report is

generated before the corporate investigation.

Note: In cases where the MHSA applies, the investigation process set out in it will be followed.

Thereafter, a corporate investigation will continue, as required.

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c) The Corporate Investigation Committee must consist of the following members:

i. Chairperson – appointed by Sustainability Systems.

ii. OU/BU Responsible Manager, or his/her delegated person.

iii. Relevant and applicable departmental senior management representative(s) (provided

that he/she have no direct involvement in the particular incident and no conflict of

interest exist).

iv. Risk & Assurance/SHEQ Department representative.

v. Subject matter specialist/ expert.

vi. Sustainability Systems Department representative.

vii. The local statutory health and safety representative (for employee incidents). Where

relevant, the applicable Full Time Health and Safety Representative, as per Health and

Safety Agreement. The OU/BU shall extend the invitation to the applicable Full Time

Health and Safety Representative.

viii. The applicable local union representative as per Eskom’s recognised trade unions may

participate in employee investigations, including the process of evidence collection,

investigation, formulation of findings and corrective actions. The applicable union

representative must be from the union in which the involved person is affiliated to.

ix. Representatives from other divisions in cases involving multiple divisions.

x. In cases where the MHSA applies, the following members may be included as

committee members: 4(1) employer’s representative, 3(1) (a) mine manager, and

2.13.1 engineering manager (mining equipment)/mine engineer.

xi. Where relevant and applicable, the Construction Health and Safety Agent.

xii. Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-

related incidents or his/her assistant in terms of GMR 2(7).

xiii. In case of the contractor employee incidents, contractor management representative(s)

are not part of the committee as they would have conducted their own investigation as

the employer. Should the contractor management representative(s) strongly feel that

they need to be part of Eskom’s investigation, the representative shall request (with

reasons) for such permission from the chairperson. Granting of this permission is at the

discretion of the chairperson.

xiv. In case of contractor fatalities, the contractor management representative may be

present while his or her employee is giving evidence. He or she can only seat-in when

their employees are being interviewed since this is an Eskom investigation and the

contractor would have done its own investigation as an employer.

Note: Should any person find it necessary to be an observer, such person shall request the

chairperson for an observer status.

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d) The investigation committee shall identify and confirm the required witnesses:

i. Direct and indirect witnesses as determined by the investigation committee.

ii. A witness may be recalled to answer further questions of the committee, as

determined by the chairperson.

e) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.4 Inquiries, investigation and hearings initiated by government agencies

a) National, provincial, and regional government agencies have the legal authority to inquire

into, or investigate, certain OHS incidents.

b) Any inquiry or investigation by any of these agencies should be preceded by giving proper

notice to the organisation.

c) When any of the following notices are received:

 Notifications issued by the DoE&L (in terms of the OHS Act sections 31 and 32

and section 56 of COID Act – Application for Increased Compensation).

 Where the MHSA applies, the Mine Health and Safety Inspectorate may convene

an investigation in terms of section 60 of the MHSA and/or an inquiry in terms of

section 65 of the MHSA.

 Summons/subpoena received from the NPA or any third party.

 Any incident where there is a possibility of liability.

 The OU/BU must immediately (not later than 24 hours of being notified) inform

Sustainability Systems and Legal Departments of such notice or requests received

by providing a copy of the notice, completed Annexure 1 form as required in terms

of the OHS Act (where applicable), the OU/BU’s relevant investigation report and

supporting documents and a completed Mandate of Instruction in order for Legal

and Compliance Department to appoint an external legal representative.

 If there are reasons to believe that such an attorney is not required, the OU/BU

must provide, without delay, a detailed motivation to Sustainability Systems and

Legal Department, such motivation will be assessed where after a decision will be

communicated to the OU/BU.

d) Requests by government agencies for access to the site’s investigation reports and

related materials must be made in writing and where the OU/BU is unsure regarding the

submission of the requested documentation or information, the OU/BU shall request

advise from Legal Department and Sustainability Systems before they are granted.

e) Employees have the right not to incriminate Eskom or themselves.

f) In the case of incidents involving contractor employees, the investigation will require the

contractor’s involvement.

g) In the case where a contractor does not cooperate during any part of the Eskom

investigation, in terms of contractual and legal obligations, Eskom shall take further steps

to ensure that the immediate and root causes of the incident have been identified and to

ensure that workable corrective actions are identified and implemented and that actions

that will prevent the repeat of such an incident are implemented in order for Eskom to fulfil

its legal obligation.

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h) When required, all persons must be available and cooperate during any investigation by

the Department of Employment and Labour or NPA.

3.7 Management of Corrective Actions

3.7.1 Implementation and monitoring of corrective actions of incidents

a) There must be at least one corrective action for each root cause identified during the

investigation.

b) The Investigation Committee must consider the following hierarchy of control when

formulating corrective actions:

i. Engineering control for the purpose of designing/redesigning in order to eliminate

the risk.

ii. Barriers to isolate/insulate between the source and employees or animals.

iii. The provision of personal protective equipment should be the last resort.

c) Planned start and end dates for all corrective actions must be clearly defined and must be:

i. Specific;

ii. Measureable;

iii. Achievable;

iv. Realistic, with clearly allocated responsibilities; and

v. Timeous, with clear deadlines.

d) Corrective actions and restart criteria/conditions that have to be completed before

operations may resume must be clearly identified in the investigation report. Other

corrective actions (for example, longer-term system-related improvements or evaluations)

often have a completion date that extends beyond the start-up date.

e) Identify potential risks that can influence the achievement of the corrective actions, and

document in the investigation report how these risks should be mitigated.

f) All corrective actions must be verified by the person responsible in order to determine

effective implementation. Documentary evidence of the implemented corrective actions

must be available and attached electronically to the incident in SAP EH&S before the

corrective action is closed on SAP EH&S.

g) Where a corrective action that has been implemented is deemed ineffective and, therefore,

unsuccessful, the corrective action(s) must be revised by the Investigation Committee and

implemented. An alternative corrective action measure must be identified to address the

root cause(s).

h) The revised corrective actions must be approved by the chairperson of the Investigation

Committee, and the report must be revised accordingly. The chairperson must provide the

motivation and/or justification for the decision. The previous ineffective corrective actions

must be closed out on SAP EH&S and a new corrective action must be identified and

captured on SAP EH&S.

i) Risk assessment must be done to ensure that any corrective actions that constitute an

improvement does not create an additional risk or increase the existing risk.

j) To ensure the prompt follow-up and close-out of corrective actions from an incident

investigation report, periodic status reports must be provided from SAP EH&S to site

management until all recommendations have been acted on and closed out.

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k) The Statutory Occupational Health and Safety/SHEQ Committee meeting must also track

the corrective actions, target dates and responsible person(s) identified during

investigations and note, in the minutes, the discussion points on the progress made with

the implementation of corrective actions. The minutes must be kept for at least three

years.

l) The OU/BU manager, as the Responsible Manager, is responsible for reviewing/analysing

the recommendations made in the incident investigation report, assigning responsibilities

to the relevant applicable Responsible Managers and providing the necessary resources to

implement the recommendations made, within a reasonable time frame that does not

expose persons to risk for an unnecessarily long period and to prevent recurrence of the

incident.

3.8 Incident Close-Out

a) Close-out is the final step in the incident management process. The action of closing out

an incident signifies that all corrective actions have been effectively implemented and case

studies have been effectively communicated and all relevant documents have been

attached on SAP EH&S.

b) The incident must then be closed out in SAP EH&S as an action.

3.9 Incident Communication

3.9.1 The communication means for occupational health and safety incidents:

a) Initial incident notification reports must be submitted by any individual who is reporting an

incident to the relevant OU/BU Occupational Health and Safety Department. They can be

provided in any format, that is, email, OU/BU flash report, or INO.

b) The SAP EH&S flash report is the formal notification informing all relevant stakeholder/s

(specified in the Action and Responsibility Requirements Table) that an incident has

occurred.

c) Fatality announcement – Sustainability Systems Department will send out an SMS and an

announcement for employee and contractor work-related fatalities. This communication shall

be signed off by the applicable Group Executive.

d) Occupational health and safety preliminary brief – the preliminary brief report must state the

key learning points, which need to be shared in accordance with the Action and

Responsibility Requirements Table in order to create immediate awareness and to prevent

reoccurrence. The Responsible Manager where the incident occurred is responsible for

compiling an incident preliminary brief. Where required, the preliminary brief must be

communicated to the Sustainability Systems Department for further distribution to all

relevant stakeholders.

f) When compiling the preliminary brief, consider the following:

i. The key learning points should be those points that are obvious (not necessarily the

root causes, as they might not be available at the time of communication).

ii. They must only cover a few main points.

iii. Focus on positive points as well.

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iv. Protect individuals by excluding names and places or any other information that could

be sensitive. Where reasonably practicable, use photos that are relevant to the

incident. Be sensitive towards the reader. Do not include any sensitive photos or

information.

v. The OU/BU must ensure that this information is disseminated to all affected and

interested parties who could benefit from the feedback. The OU/BU Responsible

Manager must ensure that the effectiveness of shared key learning points is monitored.

vi. The communication of the preliminary brief should not be delayed by waiting for the

incident investigation outcome/report. Key learning points are, therefore, not findings or

recommendations.

3.9.2 Fatality Presentations to Executive committee

a) Presentations must be made to the applicable executive committee on all employee and

contractor fatalities by the relevant General Manager or delegated senior manager.

b) Any additional and/or amended information provided at the applicable executive committee

must be updated on SAP EH&S and a revised case study must be republished immediately

on the Eskom publication tool, e.g. Hyperwave.

3.9.3 Case studies must be published for the following incidents:

a) For all occupational health and safety incidents rated with a priority rating of moderate, high

and extreme. In the case of near-miss incidents, publish those rated as extreme.

b) Public fatalities and injuries (excluding public crime-related incidents and incidents that

occurred beyond point of supply) publish those with a priority rating of modetate high and

extreme.

c) The case study must be generated and formally communicated within the OU/BU within five

(5) working days after finalising the investigation report (5 days from date of signature).

d) For fatalities, the OU/BU must, within seven working days after the initial presentation of the

incident at the executive committee, compile and forward the case study to Sustainability

Systems, where after it will be communicated Eskom wide. The OU/BU must ensure that all

case studies are published on an Eskom publication site, for example, Hyperwave.

4. Guidance to chairpersons during disciplinary hearings related to occupational health

and safety incident management

In addition to the above outlined procedural requirements, non-compliance to any of the

following will be treated as violation of the procedure:

a) If misleading information is deliberately supplied or information is deliberately withheld.

b) If evidence is wilfully withheld, removed, disturbed, tampered with or distributed without the

relevant permission.

c) If a witness or any person involved in the incident investigation process is victimised or

intimidated.

d) If notification of the incident is not given within the specified time frames.

e) If prioritisation of the incident is deliberately or wilfully manipulated to indicate a lower

priority.

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f) If any incident is not fully investigated within the time frames specified.

g) If incidents are deliberately classified wrongfully.

h) If any incident is not recorded.

i) If corrective actions are not implemented within the time frames agreed and captured in

Sap eh&s.

j) If the effectiveness of corrective actions is not assessed within the required time frames.

Note 1: The collection of evidence for the purpose of the disciplinary process must be conducted

separately from the occupational health and safety incident investigation process.

Note 2: The disciplinary process must collect its own evidence.

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5. Acceptance

This document has been seen and accepted by:

 OHS Steering Committee.

 Risk and Sustainability Management Committee.

6. Revisions

Date Rev. Compiler Remarks

 Procedure reviewed due to

March 2021 9 M Zondi

request from business.

June 2018 8 M Zondi  Inclusion of the Full Time Health

and Safety Representative in OHS

Investigation as committee

members.

October 2017 7 M Zondi  Align to current business

requirements, e.g. Management of

Occupational Diseases, review

classification of incidents.

 Exclusion of environmental

requirements from the document.

November 2015 6 SN Middel Clarification required as requested by

the Legal Department with regard to

the investigation process into cases of

serious incidents and fatalities in so

far as alignment with the employer

investigation and the corporate

investigation process. To clarify the

corporate investigation process for

incidents where no injuries occurred

or in the case of third party

investigations with serious

consequences for the business.

April 2015 5 SN Middel OHS Steering Committee raised a

concern regarding the practicality of

managing incidents at the operational

level as some of the processes are

complex. This initiated a procedure

review.

7. Development Team

The following people were involved in the development of this document:

 As per the list below.

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8. Acknowledgements

Group/division name group/division name

Human Resources Duke Lebethe

Group Capital Division Ndiaphe Maphanga Division

Group Capital Division Sheryl Isaacs Eskom Rotek Industries Thanduxolo Zulu

Group Capital Division Frans Durand Eskom Rotek Industries Eunice Hamilton

Group Capital Division Althea Stuart Eskom Rotek Industries James Lubisi

Group Capital Division Albert Mogapi Eskom Rotek Industries Joyce Leshiba

Group Capital Division Loraine Smit Assurance and

Forensics Lesley Motshelanoka

Generation Division Marc Lebea Finance Division Theresa Nuthall

Generation Division Bob Phahle Finance Division Sekete Pule

Generation Division Fundisa Dangazele Risk and Sustainability Brenda Njotini

Generation Division Nompilo Dlamini Risk and Sustainability Mara De Kock

Generation Division Tendani Mukhuba Risk and Sustainability Sivendri Govender

Generation Division Happy Sithole Risk and Sustainability Mpapadi Monyela

Generation Division Nkosinathi Makhanya Risk and Sustainability Ntokozo Ngubane

Generation Division Jcp Coetzee Risk and Sustainability Mike Townsend

Transmission Division Refilwe Maswanganyi Risk and Sustainability Miranda Moahlodi

Transmission Division Revive Mkansi Risk and Sustainability Sibongile Masipa

Transmission Division Petrus Motsumi Risk and Sustainability Refilwe Sebothoma

Transmission Division Sifiso Ndlovu Risk and Sustainability Amy Seherie

Transmission Division Pieter Human Risk and Sustainability Sivuyisiwe Mqanto

Distribution Division Paulene Pirthi Executive Support Wandile Katoo

Distribution Division Donald Kekana

Distribution Division Laetitia Smith

Distribution Division Lenny Babulall

Distribution Division Bertie De Jager

Distribution Division Nicholas Sibiya

Distribution Division Silindokuhle Sithebe

Group Commercial Mikateko Chauke

Group Commercial Meisie Sindane

Group IT Pumeza Mabunda

Human Resources Jan Olckers

Division

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The document does not specify eligibility criteria for the tender. However, typical Eskom tenders require bidders to be registered on the Central Supplier Database (CSD), have relevant experience in building/engineering projects, and demonstrate compliance with OHS regulations. Bidders must also have the necessary financial and technical capacity to execute the project.

Eskom’s SHEQ Policy sets out principles and rules that underpin the way in which Eskom approaches occupational health and safety, the environment and quality.

Incident management is an integral function of risk management. The aims and objectives of incident management are as follows:

• Reduce risk and prevent any recurrence of incidents.
• Ensure that incidents are managed effectively.
• Ensure that incidents are classified and recorded accurately.
• Ensure prompt and appropriate investigation.
• Promote the proactive use and value of near-miss incident reporting.
• Improve the quality of occupational health and safety by learning from incidents, including near-misses.
• Share incident information.
• Report to internal and external stakeholders, as required.
• Promote the analysis of trends, and review practices accordingly.
• Involve and communicate information to all stakeholders.

Incident management is not a mechanism for assigning blame or monitoring staff performance, but rather a way of identifying and addressing areas for improvement in order to reduce future risks. Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s operations.

Scope:

• This document describes the high-level intention and requirements for the effective management of incidents that occur during the course of Eskom’s business that result in, or could result in, near misses, property damage, injuries, occupational diseases/illnesses or fatalities.
• This document shall apply throughout Eskom Holdings SOC Ltd, its groups/divisions, subsidiaries, and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling interest, this procedure shall apply if no such similar document exists.
• This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned otherwise in this document) and members of the public affected by activities of, or on behalf of, Eskom.
• In the case where a site consists of multiple employers, this procedure must be complied with for Eskom reporting purposes.
• For the interpretation of requirements related to occupational health and safety incidents, this document will supersede any other procedures and instructions.

Effective date: The document is applicable as of 1 April 2021.

Normative references include:

• OHS Roles and Responsibilities and Statutory Appointments Standard (240-62582234)
• Eskom, Safety, Health, Environment, and Quality Policy (32-727)
• Eskom Emergency Planning Procedure (32-123)
• Eskom Fire Risk Management Standard (32-124)
• Emergency Response Procedure – Communications (32-256)
• Process Control Manual (PCM) for Incident Management (240-51122806)
• Process Control Manual (PCM) for Occupational Health and Safety Management (240-49308149)
• Occupational Health and Safety Act, No. 85 of 1993
• Labour Relations Act, No. 66 of 1995
• Compensation for Occupational Injuries and Diseases Act, No. 130 of 1993
• Basic Conditions of Employment Act, No. 75 of 1997
• Mine Health and Safety Act, No. 29 of 1996
• Health & Safety Agreement (240-58554227)

Informative references include:

• ISO 9001 Quality Management Systems
• ISO 45001 Occupational Health and Safety Management Systems
• OHSAS 18001 Occupational Health and Safety Systems

Key definitions:

• Accident: Any unplanned event, arising out of, and in the course of, an Eskom or contractor employee’s employment and resulting in human injury, illness, or death of the employee, as well as death of, or injury to, any member of the public or damage to property.
• Fatality: an incident occurring at work, or arising out of, or in connection with, the activities of persons at work, or in connection with the use of plant or machinery, or direct or indirect exposure to Eskom’s product or activities, in consequence of which, any person dies, regardless of the time intervening between the injury and/or exposure to the date of death.
• First-aid injury: An injury due to a work-related incident, where that injury requires first aid treatment within the scope of a first aider and content of a first aid box and does not require further treatment by a health professional.
• Lost-time injury (LTI): A work injury, including impairment and a fatality that arises out of, and in the course of, employment and that renders the employee or contractor to be booked off work, or unable to perform regular/normal work longer than seven calendar days or shifts other than the day or shift on which the injury occurred.
• Medical injury: an injury resulting from a work related incident where treatment was rendered by a medical/health professional within a 24-hour period, and medication was either prescribed, dispensed, and/or applied.
• OHS Event: any occurrence where humans were involved and this occurrence poses a risk of injury or illness/disease to those involved humans.
• Occupational health and safety incident (OHS incident): an unplanned OHS event that could, or does, result in human injury or illness or property damage, excluding crime-related incidents where there was no potential for injuries, and motor vehicle incidents where the vehicle was stationary and unoccupied, incidents where there were scratches on the vehicle with no potential for injury, windscreen or glass-related incidents with no potential for injury.
• Occupational safety near-miss incident: Any OHS event that did not result in human injury or damage but had the potential, under different circumstances, to cause human injury or property damage.
• Occupational hygiene near-miss incident: An OHS event where a person is exposed to a single or combination of occupational hygiene hazards, which occurred in the work environment, due to failure/insufficient/absence of control measures for that hazard(s) that could result in medical treatment, impairment or an occupational disease/illness.
• Occupational impairment: Partial or total loss of bodily function or part of the body attributed to exposure at the workplace.
• Noise-induced hearing loss (NIHL) incident: Where an individual experiences a bilateral sensorineural hearing loss with a confirmed percentage hearing loss of 10% or more measured from the baseline, which must be based on two diagnostic audiograms, as per Instruction 171 issued by the Compensation Commissioner.
• Occupational disease/illness: Any confirmed disease/illness arising out of, and in the course of, an employee’s employment and that is listed in Schedule 3 of the COID Act or any other condition as determined by an occupational medicine practitioner.
• Public fatality: The death of a member of the public.
• Public incident: Direct or indirect exposure to Eskom’s product or activities caused by substandard acts and/or conditions that result in, or have the potential to cause, physical harm to members of the public, damage to property or interruption of business.
• Public Recordable Fatality Incident (PRFI): An incident resulting in the electrocution of a member of the public by coming into contact with Eskom apparatus within the point of supply, but excluding electrocution resulting from criminal activities. Also any work-related incident where an Eskom employee or contractor is responsible for the death of a member of the public, excluding incidents where a member of the public is solely at fault.
• Serious incident: Any incident that results in a person being admitted to ICU for four days or more, or any incident involving persons where there was electrical contact, uncontrolled release of energy (for example steam release, electrical flashover, etc.).

Roles and Responsibilities:

• Eskom Holdings SOC Ltd and its subsidiaries shall take all reasonably practicable steps to prevent all incidents and harm to any person, including members of the public and damage to property.
• Responsible Managers shall be responsible for implementing this procedure, communicating to all employees, contractors and contractor employees the importance of compliance and consequences of non-compliance, implementing a monitoring process for ensuring understanding of and compliance with duty of care and refusal to perform an unsafe task, and ensuring understanding of and compliance with the requirements of this procedure.
• Joint ventures: Unless otherwise stipulated, each company in the joint venture is liable for its own contraventions and could, therefore, be prosecuted in its own name.

Process for Monitoring:

• Compliance with the requirements of this procedure shall be audited as per the first- to third-tier audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will monitor compliance with this procedure.

Incident Management Procedure steps:

1. Incident identification.
2. Initiation and execution of emergency response.
3. Notification and reporting to relevant stakeholders.
4. Incident prioritisation.
5. Classification and recording of incidents.
6. Incident investigation.
7. Management of corrective actions - implementation and monitoring of corrective actions of incidents.
8. Incident close-out.
9. Incident communication – occurs throughout the incident management process and is not necessarily a stand-alone step.

Incident Identification:

• Identify or recognise that an incident has occurred. There are two types of identification or recognition: direct observation and indirect observation.
• Direct observation includes seeing the incident happening or being involved in the incident. For potential occupational disease incidents/impairments, direct observation includes assessment results by any medical practitioner or medical surveillance conducted by an occupational health practitioner.
• Where in doubt whether the incident is an OHS incident or not, test the description of the incident against a definition of an occupational health and safety incident.
• Any medical practitioner who examines or treats a person for a disease described in schedule three of the COIDA, or any other disease that he believes arose out of that person’s employment, shall within the prescribed period and in the prescribed manner report the case to the person’s employer and to the chief inspector and inform that person accordingly.
• Identification of occupational hygiene-related near-miss incidents must be classified by the occupational hygiene/safety practitioner.
• Indirect observation includes learning of the incident through, for example, complaints, feedback, or information provided by internal stakeholders (for example, Eskom employees or contractor employees) or external stakeholders (for example, authorities, members of the public, etc.).

Emergency Response:

• Emergency response includes, but is not limited to: rescue operations, ensuring that the scene is safe during and after the incident, providing emergency care (that is, first-aid treatment) to the injured to stabilise him/her and prevent further injury and obtaining medical assistance, where necessary and/or applicable.
• Activate the appropriate emergency response actions in terms of the site or area emergency preparedness plan/procedure.
• The Responsible Manager must assess the potential risks and develop a suitable response plan to address the risks.
• The supervisor/manager must ensure that the injured person receives the best medical care and, when required, is transported to the doctor/hospital and that the relevant Employer’s Report (WCL 1 or 2) is duly completed.
• The supervisor/manager must ensure that a copy of the person’s identity document is available to the treating doctor/hospital.
• Emergency response includes collection of evidence, which will assist in establishing the root cause. When collecting evidence, take cognisance of the 5 Ps (people, position, parts, paper and process evidence).
• The Responsible Manager is responsible for ensuring that complete and correct evidence and records are identified, collected, recorded and obtained, archived, stored and preserved to support the investigation of the incident.
• No person should be allowed to remove, disturb or tamper with any evidence until authorised to do so by the Responsible Manager or regulatory authority.

Notification and Reporting:

• All occupational health and safety incidents must be reported to relevant stakeholders. If information is not readily available, the available information must be used, an updated notification must be distributed to all stakeholders as more information becomes available.
• When reporting, include: When did the incident occur (exact time and date)? Who was involved? Where did it occur? What work was being done at the time, what materials, equipment or substances were involved?
• In the case of incidents involving crime and firearm-related incidents, the relevant Security Department shall be notified.
• Internal stakeholders to be notified for all incidents: Supervisor, Responsible Manager, Occupational health and safety representative, Safety Department, Occupational Health Department (if applicable).
• For a fatality or a serious incident, notify OU/BU Management and Sustainability Systems Department immediately.
• In the case of receiving any notification in terms of the OHS Act, sections 31 or 32, or in the case of a summons received from the NPA, or any incident where there is a possibility of liability, immediately contact the Legal Department regarding the appointment of the attorney.
• For potential occupational diseases, refer to an Eskom occupational medicine practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible Manager.
• Initial reports are brief and limited to an outline of the known facts (that is, date, time, place, what happened, immediate actions taken and persons involved).

Incident Prioritisation:

• From the initial reports, the Responsible Manager, in conjunction with, and advised by, the occupational health and safety practitioner, must use the matrixes provided to determine the priority rating of an incident.
• Steps: Determine the actual or potential outcome, consequence and severity of the incident by using the Consequence table. Determine the likelihood of a recurrence of this incident by using the Likelihood table. Quantify the level of risk associated with the incident by assigning a priority rating. Determine the appropriate action to be taken, as described in the Action and Responsibility Requirements Table. If the severity of the incident changes, the priority rating must be reviewed and amended where necessary.

Classification and Recording:

• All occupational health and safety incidents, regardless of their rating, must be classified, prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate, relevant, accessible, timely) principles.
• Classification of incidents is based on the consequence as a result of the incident.
• The onus is on the OU/BU to determine the work relatedness and classification of the incident.
• Work-relatedness: An affirmative answer to all of the following questions is required: Did the incident or exposure occur at any workplace or within workplace boundaries? Did it arise out of, or in connection with, the activities of persons at work, or as a result of a hazard present in the workplace? Did it occur in the course of a person’s employment? Did it result, or could it have resulted, in personal injury or health impairment?
• All work-related occupational health and safety incidents must be recorded on SAP EH&S.
• All non-work-related occupational health and safety incidents that occur within workplace boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash report.
• The date on which the incident occurred, as opposed to the date of subsequent reclassification on severity, must be recorded.
• Occupational diseases must be captured on SAP EH&S as work-related within 48 hours as per information provided on the First Medical Report.

Incident Investigation:

• All health and safety incidents must be investigated, excluding non-work-related incidents occurring outside workplace boundaries.
• All investigations shall be completed within 30 days of the occurrence of an incident. If not, the OU/BU manager shall write a signed off letter indicating the reasons.
• The results of the OHS investigation must be captured on the Eskom Internal OHS Investigation template: Form 240-77046688 and signed off by the chairperson within 20 calendar days after conclusion of the investigation.
• All investigation results must be documented and captured on SAP EH&S, including root cause analysis and identified corrective measures.
• Records must be kept by the OU/BU of all OHS Act section 24 incidents, lost-time injuries and medical treatment cases on the Annexure 1 form for all employees, contractors and members of the public. All investigation reports must be kept and archived for at least 25 years.
• Preliminary evidence collection process must be conducted within 72 hours of occurrence.
• Root cause analysis technique must be used for all employee and contractor OHS investigations.
• The investigation report must include: details of the incident, incident consequences and impacts, risk of reoccurrence, direct or immediate cause(s), root causes, system failures, corrective actions, lessons learnt and recommendations.

Corrective Actions:

• There must be at least one corrective action for each root cause identified during the investigation.
• Consider the hierarchy of control: Engineering control, Barriers, Personal protective equipment as last resort.
• Planned start and end dates for all corrective actions must be clearly defined and must be specific, measurable, achievable, realistic, and timeous.
• All corrective actions must be verified by the person responsible to determine effective implementation. Documentary evidence must be attached electronically to the incident in SAP EH&S before closing.
• Risk assessment must be done to ensure that corrective actions do not create additional risk.

Incident Close-Out:

• Close-out signifies that all corrective actions have been effectively implemented and case studies have been effectively communicated and all relevant documents have been attached on SAP EH&S.

Incident Communication:

• Initial incident notification reports can be provided in any format: email, OU/BU flash report, or INO.
• The SAP EH&S flash report is the formal notification informing all relevant stakeholders that an incident has occurred.
• Fatality announcement – Sustainability Systems Department will send out an SMS and an announcement for employee and contractor work-related fatalities.
• Occupational health and safety preliminary brief must state the key learning points. Consider: key learning points should be obvious, cover a few main points, focus on positive points, protect individuals by excluding names and places, and should not be delayed by waiting for the investigation outcome.
• Case studies must be published for all OHS incidents rated with a priority rating of moderate, high and extreme. In the case of near-miss incidents, publish those rated as extreme. Public fatalities and injuries (excluding public crime-related incidents and incidents that occurred beyond point of supply) publish those with a priority rating of moderate, high and extreme.
• The case study must be generated and formally communicated within the OU/BU within five (5) working days after finalising the investigation report.
• For fatalities, the OU/BU must, within seven working days after the initial presentation of the incident at the executive committee, compile and forward the case study to Sustainability Systems.

Disciplinary hearings:

• Non-compliance to any of the following will be treated as violation of the procedure: misleading information deliberately supplied or withheld, evidence wilfully withheld/removed/disturbed/tampered with, victimisation or intimidation of witnesses, notification not given within specified time frames, prioritisation deliberately manipulated, incident not fully investigated within time frames, incidents deliberately classified wrongfully, incident not recorded, corrective actions not implemented within time frames, effectiveness of corrective actions not assessed within required time frames.
• The collection of evidence for the purpose of the disciplinary process must be conducted separately from the OHS incident investigation process.

No specific requirements found in the document. However, the document references compliance with the Occupational Health and Safety Act, No. 85 of 1993, the Mine Health and Safety Act, No. 29 of 1996, and other relevant legislation. Contractors are expected to comply with Eskom's OHS procedures and the Health & Safety Agreement (240-58554227).

Revision: 9

Total Pages: 30

Next Review Date: March 2027

Senior Advisor OHS Senior Manager–OHS General Manager

rather a way of identifying and addressing areas for improvement in order to reduce future risks.

Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s

operations.

2.1 Scope

2.1.1 Purpose

incidents that occur during the course of Eskom’s business that result in, or could result in, near

misses, property damage, injuries, occupational diseases/illnesses or fatalities.

2.1.2 Applicability

and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned

otherwise in this document) and members of the public affected by activities of, or on behalf of,

Eskom.

2.3 Definitions

2.3.1 Accident: Any unplanned event, arising out of, and in the course of, an Eskom or

contractor employee’s employment and resulting in human injury, illness, or death of the

employee, as well as death of, or injury to, any member of the public or damage to property.

2.3.2 Fatality: an incident occurring at work, or arising out of, or in connection with, the activities

of persons at work, or in connection with the use of plant or machinery, o r direct or

indirect exposure to Eskom’s product or activities, in consequence of which, any person

(that is, employee, contractor, or member of the public) dies, regardless of the time

intervening between the injury and/or exposure to the date of death. The date of the

incident will reflect the date on which the incident occurred, irrespective of the date of

death.

Note: Incidents related to the death of a person (employee or contractor employee) while

at the workplace and on duty who dies as a consequence of any activity or cause not

directly related to the course and scope of the deceased’s employment (for example, death

from natural causes, etc.) will not be regarded as a work related incident.

a) Where an employee/contractor is booked off, regardless of the number of days or

shifts.

b) Incident resulting to a person being booked on restricted/ light duty longer than seven

calendar days.

Note: This excludes incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

2.3.15 Public Recordable Fatality Incident (PRFI)

a) A PRFI is an incident resulting in the electrocution of a member of the public by coming

into contact with Eskom apparatus within the point of supply, but excluding

electrocution resulting from criminal activities. A minor being electrocuted as a result of

criminal activity will be regarded as a public recordable fatality incident.

b) Any work-related incident where an Eskom employee or contractor is responsible for

the death of a member of the public, excluding incidents where a member of the public

is solely at fault.

2.3.16 Serious incident:

a) Any incident that results in a person being admitted to ICU for four days or more.

WCL Workman’s Compensation Letter

all incidents and harm to any person, including members of the public and damage to property.

a) Implementing this procedure;

b) Communicating to all their employees, contractors and contractor employees the

importance of compliance with this procedure and the consequences of non-compliance.

employees and new contractors;

c) Implementing a monitoring process for ensuring understanding of, and compliance with,

duty of care and refusal to perform an unsafe task; and

d) Ensuring understanding of, and compliance with, the requirements of this procedure.

Note: Joint ventures: There may be occasions when Eskom and other organisations combine

resources to carry out a joint venture. Unless otherwise stipulated, each company in the joint

venture is liable for its own contraventions and could, therefore, be prosecuted in its own name,

without reference to any of the other companies involved.

2.6 Process for Monitoring

audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will

monitor compliance with this procedure.

2.7 Related/Supporting Documents

[1] Annexure 1: as required by the OHS Act – document number 240-100003427.

[2] OHS Incident Investigation Report template – document number 240-77046688.

[3] WCL forms – as per the OHS Act.

[4] Preliminary Brief on OHS Incidents document – document number 240-99618317

[5] Process Flow on the process of Capturing, Verification and Validation of Occupational

Diseases – document number 240-134597296

remainder of the document:

9. Incident communication – occurs throughout the incident management process and is not

necessarily a stand-alone step.

3.1 Incident Identification

recognition, that is, direct observation and indirect observation.

knowledge and skills as well as create a culture and environment that motivate employees to

immediately identify incidents as they occur.

three of the COIDA, or any other disease that he believes arose out of that person’s employment,

shall within the prescribed period and in the prescribed manner report the case to the person’s

employer and to the chief inspector and inform that person accordingly.

3.3.2 Eskom employees performing work temporarily at another Eskom OU/BU

a) The Responsible Manager at the OU/BU where the incident occurred shall report to the

relevant stakeholders.

b) The affected employee’s own OU/BU Responsible Manager is responsible for reporting the

incident to the Compensation Commissioner (CC).

3.3.3 Eskom employees performing work at another organisation

original OU/BU, although the external organisation (where reasonably practicable) must assist with

completing the documentation for submission to the CC.

3.3.4 Notification requirements for employee and contractor fatalities

a) The OU/BU must provide to the Sustainability Systems Department, immediately, the

detailed information relating to the circumstances of the incident, including details of the

deceased’s next of kin, in order for the announcement to be compiled for communication to

Eskom’s Board, Exco and the rest of the organisation.

b) The fatality announcement to be sent throughout Eskom must be signed off by the Group

c) Only the Eskom Communication Department and/or the Eskom spokesperson may disclose

information to the media and/or the public.

d) Information can only be released to any external party after verification by the Eskom Legal

practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible

Consequence table. Note: Use the actual outcome for injuries and the potential outcome for

near-miss incidents.

3.4.2.2 Step 2

Using the information obtained in Steps 1 and 2 of this process, use the priority matrix to determine

the priority rating.

3.4.2.4 Step 4

the incident must be reviewed and amended where necessary, including updating relevant

information in SAP EH&S.

3.5 Classification and Recording of Incidents

prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate,

relevant, accessible, timely) principles. Contractor employees working under the Mine Health and

for the purposes of this document.

3.5.1 Classification

conditions.

2. Any incident (as determined by an investigation committee) where an employee was not

exposed to any excessive noise at the workplace after 16 November 2003.

3.5.1.5 Reclassified incidents

boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash

report.

recorded:

 The date on which the incident occurred, as opposed to the date of subsequent

reclassification on severity, for example, deterioration of condition or death.

 Any preceding incident, including an occupational disease/illness, that occurred as a result

of exposure to the same agent, impacting the same body part or target organ on a different

occasion and resulting in similar symptoms or health effects, must be reported and

recorded as a new/different incident.

3.5.2.2 Recording of occupational diseases or illnesses

l) The Eskom Internal Investigation Report’s disclosure is controlled, it is for internal use only.

and Compliance Department.

m) This information includes a wide spectrum of internal business data that can be used by all

employees and can be shared through authorized business process.

n) The completed Annexure 1 form, as required in terms of the OHS Act – General

the contractor executive to be excused. They must not sit in for the duration of the

investigation or question Eskom witnesses/committee members or to seek evidence from

g) The employer’s investigation under the MHSA must be conducted as set out in section

11(5), as revised, of the MHSA.

h) Root cause analysis techniques.

investigations.

3.6.3 Eskom Internal OHS Investigation

3.6.3.1 OU/BU investigations (excluding serious and fatality investigations)

supporting documentation/information to Sustainability Systems and Legal Departments

and seek a legal opinion from Legal Department.

3.6.3.3 Employee and contractor serious incidents (see definition of a serious incident)

a) OU/BU must inform Sustainability Systems immediately regarding the incident, whereafter

a decision will be made regarding the activation of an independent Subject Matter Expert.

b) Where required, Sustainability Systems Department will appoint and mobilise an

independent subject matter specialist/expert to facilitate and coordinate the collection of

evidence, statements and to support the OU/BU personnel

c) In the case of an extreme serious incident, the OU/BU must appoint an independent

chairperson (at least MPSG17) from another OU/BU to chair the investigation, where

required, the OU/BU to liaise with the Divisional/Group head office for assistant in the

appointment of the independent chairperson. Liaise with Sustainability Systems OHS

regarding attendance of the Sustainability Systems OHS representative.

d) The OU/BU’s Internal OHS investigation chairperson/investigator must provide the

investigation final report in accordance with the Internal OHS Investigation template (240-

77046688. within 20 calendar days after conclusion of the investigation to the OU/BU

by providing a copy of the notice, completed Annexure 1 form as required in terms

of the OHS Act (where applicable), the OU/BU’s relevant investigation report and

supporting documents and a completed Mandate of Instruction in order for Legal

and Compliance Department to appoint an external legal representative.

 If there are reasons to believe that such an attorney is not required, the OU/BU

must provide, without delay, a detailed motivation to Sustainability Systems and

reoccurrence. The Responsible Manager where the incident occurred is responsible for

compiling an incident preliminary brief. Where required, the preliminary brief must be

communicated to the Sustainability Systems Department for further distribution to all

relevant stakeholders.

f) When compiling the preliminary brief, consider the following:

i. The key learning points should be those points that are obvious (not necessarily the

root causes, as they might not be available at the time of communication).

ii. They must only cover a few main points.

iii. Focus on positive points as well.

following will be treated as violation of the procedure:

a) If misleading information is deliberately supplied or information is deliberately withheld.

b) If evidence is wilfully withheld, removed, disturbed, tampered with or distributed without the

relevant permission.

c) If a witness or any person involved in the incident investigation process is victimised or

intimidated.

d) If notification of the incident is not given within the specified time frames.

e) If prioritisation of the incident is deliberately or wilfully manipulated to indicate a lower

priority.

 OHS Steering Committee.

 Risk and Sustainability Management Committee.

members.

October 2017 7 M Zondi  Align to current business

requirements, e.g. Management of

 As per the list below.

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

corrective actions (for example, longer-term system-related improvements or evaluations)

approaches occupational health and safety, the environment and quality.

f) Improve the quality of occupational health and safety by learning from incidents, including

The project involves the optimization and refurbishment of the 2nd floor engineering building offices at Simmerpan. Work includes supply and installation of doors, windows, and associated ironmongery, as well as plumbing and drainage works. The drawing set includes detailed door and window schedules, with door types B01-B08 and window type VP01. All dimensions must be checked on site, and discrepancies reported to the architect before work commences.

Closing date: 2026-08-26 at 11:00 (as per tender record). No other dates (briefings, site visits, clarification deadlines) are stated in the document.

Contact details found in the drawing: Cell: 079 546 2492, Email: [email protected]. Location: Megawatt Park, Maxwell Drive, Sunninghill, Sandton.

Returnable documents are not specified in the available document. Bidders should refer to the full tender pack for the required forms and submission instructions.

The document does not explicitly state evaluation criteria, scoring method, or preference points. As an Eskom NTCSA tender, bidders are likely expected to be registered on the Central Supplier Database (CSD) and meet Eskom-specific supplier requirements. Contractors must demonstrate expertise in door and window installation, fire-rated assemblies, and plumbing/drainage work. They must also be able to provide samples and comply with all technical specifications.

Scope: Supply and installation of doors, windows, and associated ironmongery for the 2nd floor engineering building space optimization and refurbishment at Simmerpan.

Door types and quantities:

• B02: 2 no.
• B03: 1 no.
• B04: 18 no.
• B05: 1 no.
• B06: 7 no.
• B08: 3 no.
• B01: 1 no. (aluminium door)
• Window VP01: 21 no.

General requirements:

• All dimensions to be checked on site prior to any work or shop drawings.
• All discrepancies to be discussed with the architect prior to implementation.
• All doors to comply with SANS 10400.
• All timber door frames to be primed prior to installation.
• Samples of door grills to be provided and approved by architect prior to installation.
• Fire-rated doors and frames: contractor shall ensure supply, assembly, and installation in accordance with supplier/manufacturer specifications to achieve fire stability and integrity ratings.
• Cleaning instructions of ironmongery to be as per the ironmongery's supplier maintenance manual.

Door specifications:

• Frames: 108mm x 44mm profiled meranti frame; or standard yellow primed 1.6mm pre-galvanised mild steel frame with double rebate profile (25mm x 52mm rebates) to suit 190mm thick brickwall.
• Door leaves: various sizes (e.g., 2 leaves of ~800mm wide x 2400mm high x 44mm thick; 813mm wide x 2400mm high x 44mm thick; 900mm wide x 2400mm high x 44mm thick).
• Fire-rated doors: Class 'D' (2-hour fire rated) solid wood single leaf fire door or equally approved.
• Finishes: primed on all sides/edges and painted with 2 coats of Velvaglo polyurethane enamel paint (colour: Plascon Dark Onyx 42) or Plascon Silthane Silk Enamel for some doors.
• Ironmongery: stainless steel hinges (e.g., 100 x 75 x 2.7mm S/S 4 ball bearing butt hinge; IW3001SS 100 x 76 x 3mm S/S), handles (e.g., Ironware 50mm round flush ring pull SS; Calini IW 1003 304 solid stainless steel lever handle on premium screw-on rosette), locks (e.g., Ironware IW2207SS commercial cylinder sash locks; IW2051 66mm double cylinder NP), door closers (QS EN2-3 regular arm), kick plates (1.2mm x 200mm high stainless steel), floor mounted door stops, rebate kits, flush bolts, dust excluding sockets.
• Door grills: natural anodised 'Capco' aluminium door grill (300mm high x 400mm wide) or equally approved, for kitchen doors.
• Signage on door by specialist: 150mm x 150mm outline engraved SS (stainless steel) male/female signs.

Window specifications:

• Type VP01: 21 no., 6mm frosted SG glazing, no accessories, located in syndicate rooms / focus booths.

Plumbing and drainage notes:

• All plumbing and drainage work and installation of sanitary fittings to comply with local authority by-laws, regulations, and requirements.
• Provide inspection eyes (I.E.s) to all bends and junctions with suitable marks at ground level.
• Minimum fall to all drain pipes to be 1:40.
• Provide approved reseal traps to all waste fittings.
• Provide A.E. (access eye) to foot of all soil stacks.
• I.E.s to waste pipes to be fully accessible at all times.
• All soil pipes passing under buildings or footings to be encased in concrete of minimum 100mm thickness all round pipe.
• Rodding eyes (R.E.s) every 25m.

No specific compliance requirements (e.g., CSD, tax, B-BBEE, CIDB, CIPC) are stated in the document. As an Eskom NTCSA tender, bidders are likely expected to be registered on the Central Supplier Database (CSD) and meet any Eskom-specific supplier requirements.

The document does not explicitly state health and safety requirements. However, as a construction tender, the contractor must comply with the Occupational Health and Safety Act and any Eskom site-specific safety regulations. Ensure a site safety file and method statements are prepared as per standard practice.

• No specific contact details are provided in the document.

• Complete and submit the E-Tendering Training Acknowledgement Form as part of your bid.
• The form must include the enquiry number, business name/JV, contact person, landline, cellphone, and email address.
• The authorised signatory must sign, provide their designation, and date the form.
• Ensure you have undergone self-training via the e-Tendering Noddy Guide, video, or clarification meeting before submitting.

• Complete the E-Tendering Training Acknowledgement Form.
• Provide the enquiry number, business name/JV, contact person, landline, cellphone, and email address.
• Acknowledge that you have undergone self-training via the e-Tendering Noddy Guide, video, or clarification meeting.
• The authorised signatory must sign, provide designation, and date the form.

• No specific evaluation criteria are provided in the document.
• Bidders must be able to operate the e-Tendering Solution and must acknowledge completion of required training.

• The document is an acknowledgement form for e-Tendering training.
• Bidders must confirm they have undergone self-training using the e-Tendering Noddy Guide, video, or clarification meeting.
• Bidders must confirm they are satisfied with their training and can operate the e-Tendering Solution.

• No specific compliance requirements are mentioned in the document.

• The document is the Eskom eTendering System Supplier Help Manual, not the actual tender specification.
• It explains that the eTendering system replaces physical submission of tender documents at Eskom offices.
• Suppliers must register on the system with a CSD number and verify their email and OTP.
• Access the system via https://eTendering.eskom.co.za or the Tender Bulletin website.
• The system supports both open tenders and closed tenders (invited suppliers only).
• For system problems, contact the buyer responsible for the published tender.

• Closing date: 26 August 2026 at 11:00 (as per tender record).
• No other dates (briefings, site visits, clarification deadlines) are stated in the document.

• Submit electronically via the Eskom eTendering system at https://eTendering.eskom.co.za.
• Access the Tender Bulletin at https://tenderbulletin.ntcsa.co.za to view the tender and find the eTendering link.
• You must register on the eTendering portal before submitting; registration requires a valid CSD number.
• Complete all registration fields; your contact number must start with +27 (e.g., +27123456789).
• Verify your email address via the link sent to you, then log in with your email and password.
• An OTP (one-time pin) will be sent to your cellphone and email; enter it to verify your login.
• Select the tender reference number (E3319NTCSAMWP) from the list.
• Click 'Create New Submission' to start uploading documents.
• Upload each required document under the correct category: Technical, Commercial, Finance, etc.
• Name each file, select the file type, choose the file, and click 'Upload'.
• Ensure all required documents are uploaded before finalising; you can add more files until you finalise.
• Click 'Finalize Submission' to lock your submission; then click 'Finalise and Close Submission' to complete.
• File size limits: each file cannot exceed 50MB; total size of all uploaded files cannot exceed 900MB.
• After finalising, you will receive an email confirmation with your submission ID; save this email for future reference.
• You can view or verify your submitted documents under 'My Submissions'.
• If you encounter system problems, contact the buyer responsible for this tender.

• Suppliers must have a valid CSD number to access the eTendering system.
• Registration on the eTendering portal is mandatory; email and OTP verification are required.
• This is an open tender, but the system also supports closed tenders where only invited suppliers who meet selection and evaluation criteria can bid.
• Ensure your company meets the specific selection and evaluation criteria for this tender; the document does not detail the scoring method or thresholds.

• The tender is for 'Simmerpan engineering building space optimization' – scope includes optimising space in the engineering building.
• The document provided is a user manual for the eTendering system, not the technical specification document.
• No specific technical requirements, standards, deliverables, or service levels are stated in the available document.

• A valid CSD (Central Supplier Database) number is required to access the eTendering system.
• Registration on the eTendering portal is mandatory; you must verify your email and OTP.
• No other compliance requirements (tax, B-BBEE, CIDB, CIPC, etc.) are stated in the available document.

• The document mentions that closed tenders are sent directly to suppliers who meet the selection and evaluation criteria.
• No specific evaluation criteria or scoring method is provided in the available document.

The tender is for the optimization of the Simmerpan engineering building space. The document is an environmental management tender returnable, requiring the contractor/service provider to submit environmental documentation as specified in the enquiry. The scope includes providing objective evidence of documented information for environmental management systems, waste management, environmental management programme, and other environmental aspects.

Returnable Documents: The tender requires submission of the completed EM Tender Returnables document (Excel file). Ensure all sections are completed and signed where required.

Bidders must either hold a valid ISO 14001:2015 certification from an accredited body (Option 1) or provide objective evidence of a documented EMS that conforms to ISO 14001 (Option 2). The certification must be valid on the day of submission. Bidders must achieve a weighted average score of at least 80% across all sections to be considered. The scope of the ISO 14001 certificate must be relevant to the project.

The tender is for the optimization of the Simmerpan engineering building space. The document is an environmental management tender returnable, requiring the contractor/service provider to submit environmental documentation as specified in the enquiry. The scope includes providing objective evidence of documented information for environmental management systems, waste management, environmental management programme, and other environmental aspects.

The document is a Scope of Works for the space optimization of the 2nd Floor Engineering Building at Simmerpan, Germiston. It details the renovation of PTM&C and Quality Management spaces to accommodate 50 workstations, including specific finishes, electrical installations, LAN points, air conditioning, carpeting, and tiling. The document is classified as 'Controlled Disclosure' and includes roles, responsibilities, and monitoring processes.

The document mentions a closing date of 19 March 2025, but this appears to be the date of the scope document compilation, not the tender closing date. No other dates (e.g., briefings, site visits, clarification deadlines) are stated.

The document lists the following development team members (no direct contact details provided):

• Siya Kontyo – Space Planning Manager
• Mfundo Ngcobo – Senior Advisor Architect
• Phelokazi Nqwelo – Middle Manager Real Estate
• Nombuso Msibi – Middle Manager PTM & C
• Rirhandzu Sitole – Facilities Manager
• L.E Spies – Senior Engineer (Electrical)

The document does not specify formal eligibility criteria (e.g., registration, financial, or technical qualifications). However, applicants are expected to be qualified contractors with experience in building renovations, electrical installations, and compliance with South African regulations (OHS Act, SANS10400, SANS10142). They must be able to work within Eskom's controlled disclosure and records management requirements.

Scope of Work – Space Optimization of 2nd Floor Engineering Building, Simmerpan, Germiston:

• Renovate the 2nd floor PTM&C and Quality Management spaces to accommodate 50 non-dedicated workstations plus support spaces.
• PTM&C Section:
• Demolish printing area (open area with 3-4 desks, plotter, printer) and replace with focus booths.
• Demolish 4 offices (currently 1 workstation each) and replace with focus booths.
• Replace L-shaped desks in open area with type H workstations (straight desks).
• Fit out open area with double-door credenzas / filing cupboards.
• Quality Management Section:
• Convert 5 offices into focus booths and open workstations plus kitchen pause area.
• Create a syndicate room to support the Quality Management side.
• Kitchen remains a kitchen but with new fit-out.
• Ablutions to change.
• Lifts, aircon ducts, and stairways to remain in current positions.

Finishes Specification (must adhere):

• Internal doors: Sombrero E14-5 Plascon.
• Internal & external door frames: Mayan Stone E14-4 Plascon.
• Steel windows: White enamel/gloss Plascon.
• Walls and ceilings in kitchen & ablutions: White double Velvet Plascon (Hudson E14-2).
• Wall tiles in kitchen & ablutions: 198 x 248 Johnson Optima (OT4) with PVC edgings to all corners, tiles to door height.
• Floor tiles: Agulhas AG 705 (Tile Africa).
• Window blinds: Minimum glare, colour Denim Blue.
• Carpets: Offices Berber Point 920, bitumen backed, colour Boron.
• Drywalling: All drywall insulated for noise reduction.
• External walls: Gruyere A11-5 Plascon.

Electrical Installation:

• Redo all electrical works along skirting, including ceiling lights to be LEDs, following design layout.
• Distribution Board (DB):
• Add Surge Protective Devices (SPD) per SANS10142-1.
• Adequate labelling and warning signs.
• Replace missing blanking plates.
• Lighting and small power:
• Remove old plug socket skirting; replace with double compartment skirting with 6-module power clusters (1x164-1, 1x164-2, 1xUSB-A, 1xUSB-C, switched).
• Provide underfloor power system for integrated desk power modules.
• Replace existing light switches.
• Disconnect and remove old non-functional ceiling panel lights and all downlights.
• Repair/replace ceiling panels where fixtures removed.
• Replace all remaining fluorescent fittings with LED Panel lights (Lascon LBP-24, 60W).
• Install dual-type occupancy sensors in all offices, corridors, bathrooms.
• Emergency lights: 1x Lascon LBP-24 LED Panel with emergency module in each bathroom, 1x in kitchen, 4x in corridor; replace existing LED panels where needed.
• Replace staircase and emergency exit lights with Lascon Roma-21W emergency lights.
• Issue new Certificate of Compliance (COC) for installation per SANS10142.

LAN Points:

• Redo all LAN points to all desk positions, syndicate rooms, focus booths, printer and plotter.

Air Conditioning:

• Investigate possible replacement of certain parts.
• Reposition all diffusers and install additional ones as per redesign.

Carpeting:

• Recarpet whole floor per standard Eskom carpet or similar approved.

Tiles:

• Redo tiling in bathrooms and kitchen; install new mirrors and sanitary fittings, kitchen sink and appliances.

Applicability:

• Scope applies to space optimization of 2nd Floor Engineering Building, Simmerpan, Germiston, including purchasing new furniture as per design.

Normative References:

• Occupational Health and Safety Act and Regulations.
• National Building Regulations (SANS10400).
• NTCSA Corporate Identity Guidelines.

Informative Reference:

• Records retention matrix (Eskom hyperwave link).

Roles and Responsibilities:

• Project Team: propose solutions, design, consult, inform, execute.
• End-user representatives: provide Customer Demand Plan (CDP), inform, support proposed solution.

Monitoring:

• Regular meetings with end-user for project monitoring.
• Project Team to ensure safekeeping of all project documents.

Related/Supporting Documents:

• Drawings indicating change per floor.

Sheq:

• All SHEQ requirements to be adhered to in all activities.

Cost Benchmarking:

• To be determined by Project Team – QS.

Records:

• All records managed per Eskom Documents and Records Management Procedure.

No specific compliance requirements (e.g., CSD, tax, B-BBEE, CIDB, CIPC) are stated in the document. However, the following are referenced as normative requirements:

• Occupational Health and Safety Act and Regulations.
• National Building Regulations (SANS10400).
• NTCSA Corporate Identity Guidelines.
• Electrical installations must comply with SANS10142 (COC required).
• All SHEQ requirements must be adhered to.

All SHEQ (Safety, Health, Environment, Quality) requirements must be adhered to in all activities. Normative references include the Occupational Health and Safety Act and Regulations, National Building Regulations (SANS10400), and NTCSA Corporate Identity Guidelines. Electrical work must comply with SANS10142 and a new Certificate of Compliance (COC) must be issued.

The document does not provide formal evaluation criteria. It only describes the scope of works and references that bidders must be qualified contractors with experience in building renovations, electrical installations, and compliance with South African regulations (OHS Act, SANS10400, SANS10142).

Eskom Holdings SOC Ltd is South Africa's primary electricity supplier, wholly owned by the South African Government. Eskom's mandate is to efficiently ensure a stable electricity supply, contributing to lower business costs and enabling economic growth. Eskom has a considerable impact on the economy and everyday lives of South Africans and the region. Eskom's approach to occupational health, safety, the environment, and quality is entrenched in its values and living the purpose of 'powering growth sustainably' to achieve the vision of 'sustainable power for a better future'. Eskom is committed to upholding safety, health, environmental, and quality principles to ensure that no operating condition or service urgency justifies exposing anyone to risks that could lead to incidents. The Safety, Health, Environment & Quality (SHEQ) Policy governs principles and rules to fulfil Eskom's commitment to people, the environment, and quality. The policy applies throughout Eskom Holdings SOC Ltd divisions, subsidiaries, and entities in which Eskom has a controlling interest or influence. The policy addresses safety, health, environment, and quality across the organisation. The policy references normative documents including the Constitution of the Republic of South Africa Act, National Environmental Management Act, Occupational Health and Safety Act, Compensation for Occupational Injuries and Diseases Act, Climate Change Act, and various Eskom standards. Informative references include ISO 9000, ISO 9004, ISO 31000, Mines Health and Safety Act, and various Eskom policies and strategies.

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Eligible applicants are external service providers (contractors/suppliers) who can demonstrate compliance with Eskom's SHEQ policy and relevant ISO standards. They must have the capacity to manage safety, health, environment, and quality risks, and be willing to align with Eskom's zero-harm and continuous improvement culture.

Eskom Holdings SOC Ltd is South Africa's primary electricity supplier, wholly owned by the South African Government. The SHEQ Policy applies to all Eskom divisions, subsidiaries, and entities where Eskom has controlling interest or influence. The policy addresses safety, health, environment, and quality across the organisation. Eskom is committed to upholding safety, health, environmental, and quality principles to ensure no operating condition or service urgency justifies exposing anyone to risks that could lead to incidents. The policy governs principles and rules to fulfil Eskom's commitment to people, the environment, and quality. Eskom's operations are underpinned by the organisation's mandate, vision, purpose, shareholder priorities, strategic objectives, and values.

Eskom will integrate and/or incorporate safety, health, environmental, and quality requirements into its operations through the Plan-Do-Check-Act (PDCA) quality cycle. This approach ensures decisions are made with consideration for economic development, environmental duty of care, social equity, continuous process performance improvement, and the achievement of key stakeholder requirements. Eskom will: 1. Fulfil compliance and conformity to legal and other requirements. 2. Establish, document, implement, and review management systems in accordance with ISO 9001, ISO 14001, and ISO 45001 requirements. 3. Set safety, health, environment, and quality objectives to achieve intended outcomes and measure performance against these to ensure continual improvement. 4. Take overall responsibility and drive accountability for ensuring safe and healthy workplaces and operations, with the aim of preventing work-related injuries and ill-health. 5. Consult and participate with workers and/or worker representatives on safety, health, environment, and quality management systems matters. 6. Engage interested parties and stakeholders by promoting open communication. 7. Conduct safety, health, environment, and quality training and create employee awareness. 8. Minimise the impact of business on the environment, encouraging environmentally friendly technologies. 9. Proactively manage Eskom's environmental footprint by minimising pollution and environmental degradation, pursuing a low-carbon future, and prioritising energy and water conservation. 10. Address climate change by reducing GHG emissions and protecting assets from adverse impacts. 11. Apply risk-based assessment methodologies for SHEQ management systems improvement. 12. Ensure external service providers establish, develop, and implement a relevant management system conforming to ISO 9001, ISO 14001, ISO 45001 or other applicable standards. 13. Support the establishment and functioning of safety, health, environment, and quality committees. 14. Develop skills and enhance employee competency through continuous training, education, and awareness. 15. Ensure adequate structures and resources are available for SHEQ management. 16. Manage SHEQ during procurement and supply chain of goods, services, and products sourced from external service providers. 17. Ensure continual improvement in SHEQ systems to enhance business performance.

External service providers (contractors/suppliers) have a duty to fulfil all relevant safety, health, environmental, and quality compliance obligations, including conformity to standards and organisational requirements. They should establish, develop, and implement a relevant management system that conforms to, but is not limited to, ISO 9001, ISO 14001, ISO 45001 or other applicable standards. The policy references normative documents including the Constitution of the Republic of South Africa Act, National Environmental Management Act, Occupational Health and Safety Act, Compensation for Occupational Injuries and Diseases Act, Climate Change Act, and various Eskom standards. Informative references include ISO 9000, ISO 9004, ISO 31000, Mines Health and Safety Act, and various Eskom policies and strategies.

The SHEQ Policy has undergone revisions. Revision 5 was coordinated by P Dondashe in May 2025, reviewed as per document review cycle to ensure alignment with the latest ISO 9001, ISO 14001 and ISO 45001 standards, including new business requirements practices for its operations and processes. Revision 4 was coordinated by K Modiole in October 2020, adding the word 'environment'. Revision 3 was coordinated by K Modiole in August 2020, aligning to the requirements of the latest ISO 9001, ISO 14001 and ISO 45001 standards and new business requirements. Revision 2 was coordinated by L Cloete in August 2016, updating policy based on revised ISO 9001 and 14001 standards, change in Eskom's registration name, changed to refer to other standards as may be applicable, aligned to Corporate Plan, and the appointment of a new Group Chief Executive. Revision 1 was coordinated by S Sambo in August 2013, updating policy based on revision date, while taking into account Eskom's strategic imperatives, changed structure and additional Eskom values. Revision 0 was coordinated by TL Ndlela in August 2010, superseding 32-94 and 32-7 SHE and Quality Policies, incorporating the contents of both policies into one policy, reallocated reference number 32-727 in accordance with the Eskom Documentation Centre (EDC) requirements. The policy was reviewed by the Risk and Sustainability Business Unit, incorporating inputs from the divisions/groups across Eskom Holdings SOC Ltd and its subsidiaries.

Eskom strives to ensure Zero Harm befalls its employees, contractors, the public, and the environment by pursuing: 1. Open, isolate, test, earth, create an equipotential zone bond, and/or insulate before touch. 2. Zero fatalities. 3. Zero injuries, ill-health. 4. Zero environmental incidents. 5. Zero tolerance. 6. Zero defects. 7. Ensure safe live working. Eskom's Life-saving Rules apply to all employees, external service providers, and visitors: 1. Open, isolate, test, earth, create an equipotential zone bond, and/or insulate before touch. 2. Hook up at heights. 3. Buckle up. 4. Be sober. 5. Permit to work. 6. Ensure safe live working.

• The document is an Occupational Health and Safety (OHS) Baseline Risk Assessment template provided by Eskom for the Simmerpan engineering building space optimization project.
• It is a structured template (identifier 240-70044602, revision 3) used to identify and assess risks associated with activities to be performed by contractors.
• The template covers a wide range of activities including driving, cleaning, handling hazardous chemicals, working at heights, electrical work, plumbing, rigging, and food handling.
• It includes risk rating matrices for consequence, likelihood, and risk control effectiveness.
• The purpose is to ensure contractors identify hazards, assess risks, and implement appropriate controls before commencing work.

• The tender document provided is an OHS Baseline Risk Assessment template, not the full tender submission pack.
• The actual submission requirements (forms, returnables, submission address) are not stated in this document.
• Bidders must refer to the full tender pack for submission instructions.
• Ensure all required OHS documentation is completed and submitted as part of the bid.

• The document does not explicitly state evaluation criteria or scoring method.
• It implies that bidders must demonstrate capacity to manage identified OHS risks, including:
• Competent personnel (e.g., Master Electrician, competent rigging team, trained fire wardens).
• Provision of appropriate PPE.
• Implementation of administrative controls.
• Valid SHEQ induction.
• Compliance with Eskom's contractor management requirements.
• Bidders must be legally able to contract with Eskom.

• The document is an OHS Baseline Risk Assessment template (identifier 240-70044602, revision 3, dated 2024-05-31).
• It lists activities and associated hazards, risks, and controls for the Simmerpan engineering building space optimization project.
• Key activities include:
• Driving to Eskom sites (road conditions, vehicle safety, hijacking, driver competence).
• Office cleaning (noise, dust, hot water, sharp objects).
• Handling and storage of hazardous chemical agents.
• Working at heights.
• Manual handling.
• Use of hand tools.
• Working on electrical components of generators.
• Emergency preparedness.
• Office surroundings (lighting, COVID-19, stairs, lifts).
• Conditions in data and energy centre (noise).
• Plumbing (hot work, chemicals, hot water, electrocution).
• Rigging.
• Food handling (receiving, preparation).
• The template requires bidders to:
• List specific activities.
• Identify hazards and associated risks.
• Rate risks using consequence and likelihood criteria.
• Specify existing and additional controls.
• Assign control owners and monitoring mechanisms.
• Reference legal and other requirements.

• The document references several legal and Eskom requirements that bidders must comply with:
• OHS Act, Act 85 of 1993 (including General Safety Regulations, Facilities Regulations, Electrical Machinery Regulations, Hazardous Chemical Agents Regulations, Ergonomics Regulations, Driven Machinery Regulations, Hazardous Biological Agents Regulations, Noise Induced Hearing Loss Regulations).
• National Road Traffic Act 93 of 1996.
• Air Quality Act 39 of 2004 (National Dust Control Regulations).
• Health Act 61 of 2003 (COVID-19 OHS measures).
• Disaster Management Act, Act 57 of 2002 (COVID-19 declaration).
• Foodstuffs, Cosmetics and Disinfectants Act (FCD Act) regulations 638.
• SANS 10083 of 2004.
• Eskom procedures: SHEQ policy 32-727, OHS Baseline Risk Assessment 32-520, Vehicle Safety Specifications 32-345, Substance Abuse Procedure 32-37, Working at Heights Standard 32-418, Emergency Procedure 32-132.
• Bidders must ensure their OHS practices align with these requirements.