SCM operational support services – RFQ in limpopo (procurement backlog & capacity)

Complete and submit the SBD 6.1 preference points claim form, including all required B-BBEE / specific goals documentation. The form must be signed by the tenderer. Bidders must certify that the information provided is true and correct.

90/10 preference points system: maximum 90 points for price and 10 points for specific goals. Specific goals claimed are: SMME (5 points), Black ownership (5 points), Black Youth ownership (5 points), and Black Women ownership (5 points). Bidders must indicate the number of points claimed for each goal; failure to submit proof will be treated as no claim for those points. The organ of state may request substantiation of any preference claim before or during adjudication.

income-generating contracts)

Pricing must be a firm, fixed price for the duration of the contract. Total tender price must include all applicable taxes excluding VAT.

Standard preference points (SBD 6.1) declaration required. Bidders claiming preference points must meet SMME, B-BBEE and related criteria. Fraudulent claims may lead to disqualification, recovery of costs, damages, cancellation of contract, restriction from doing business with the state for up to 10 years, or criminal prosecution. Specific goals claimed: Small Medium Macro Enterprises (SMME), Black women ownership, Black youth ownership, Black people ownership, Black disabled people ownership. Quoted bid prices to be valid for 120 days from bid closing date. No eligibility criteria were specified. Failure to meet requirements may result in the bid being disqualified.

[Tick applicable box]

4.6. I, the undersigned, who is duly authorised to do so on behalf of the company/firm,

certify that the points claimed, based on the specific goals as advised in the tender,

qualifies the company/ firm for the preference(s) shown and I acknowledge that:

i) The information furnished is true and correct;

ii) The preference points claimed are in accordance with the General Conditions as

indicated in paragraph 1 of this form;

iii) In the event of a contract being awarded as a result of points claimed as shown

in paragraphs 1.4 and 4.2, the contractor may be required to furnish documentary

proof to the satisfaction of the organ of state that the claims are correct;

iv) If the specific goals have been claimed or obtained on a fraudulent basis or any

of the conditions of contract have not been fulfilled, the organ of state may, in

addition to any other remedy it may have

(a) disqualify the person from the tendering process;

(b) recover costs, losses or damages it has incurred or suffered as a

(c) cancel the contract and claim any damages which it has suffered

as a result of having to make less favourable arrangements due

to such cancellation;

(d) recommend that the tenderer or contractor, its shareholders and

directors, or only the shareholders and directors who acted on a

fraudulent basis, be restricted from obtaining business from any

organ of state for a period not exceeding 10 years, after the audi

alteram partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

Signature(s) of tenderer(s)

Ce points claim form in terms of the preferential

This preference form must form part of all tenders invited. It contains general information

and serves as a claim form for preference points for specific goals.

1.1 The following preference point systems are applicable to invitations to tender

the 80/20 system for requirements with a Rand value of up to R50 000 000 (all

the 90/10 system for requirements with a Rand value above R50 000 000 (all

a) The applicable preference point system for this tender is the 90/10 preference point

b) The applicable preference point system for this tender is the 80/20 preference point

c) Either the 90/10 or 80/20 preference point system will be applicable in this tender.

1.3 Points for this tender (even in the case of a tender for income-generating contracts)

(b) Specific Goals.

The maximum points for this tender are allocated as follows

Specific goals

Total points for Price and SPECIFIC GOALS 100

this tender to claim points for specific goals with the tender, will be interpreted to mean

that preference points for specific goals are not claimed.

preferences, in any manner required by the organ of state.

Preference points claim form in terms of the preferential

{"closingDate":"21 SEPTEMBER 2026","closingTime":"11H00AM","briefingSession":"{"date":"21 SEPTEMBER 2026","time":"11H00AM","venue":"E AND","is_compulsory":false}"}

{"name":null,"email":"[email protected]","phone":null,"department":"FINANCE: SUPPLY CHAIN MANAGEMENT UNIT","address":"er of knowledge to LNW SCM"}

All quotations must be submitted in accordance with the RFQ instructions and by the closing date and time stated in the advertisement. Submit completed SBD 1, SBD 6.1, company registration, SARS pin, B-BBEE certificate/affidavit, CSD proof, and fully completed pricing schedule. Enquiries to Project Manager Temoso Makhafola at [email protected].

Completed SBD 1 forms (Invitation to Bid); Completed SBD 6.1 forms (Preference Points Claim); Company Registration Documents / CIPC (CK docs); Valid SARS Tax Pin; Valid B-BBEE Certificate/Sworn Affidavit; Confirmation letter confirming proposed resources will sign LNW confidentiality, conflict of interest and code of conduct declarations.

Stage 1: Administrative compliance (SBD 1, SBD 6.1, company registration, SARS pin, B-BBEE, CSD). Stage 2: Mandatory requirements (fully completed pricing schedule). Stage 3: Functionality (CVs and evidence, minimum threshold). Stage 4: 80/20 Preferential Points System (price scoring and specific goals). Highest combined points awarded contract.

The purpose of this specification is to procure a suitably qualified and experienced service provider to

provide Supply Chain Management operational support services to the LNW SCM Unit for a period of

twelve (12) months. The support is required to assist with procurement backlogs, bid committee

administration, RFQ and tender processing, purchase order administration, reporting and related SCM

operational activities arising from current capacity constraints.

2. Background and Motivation

Lepelle Northern Water is a public water utility established in terms of the Water Services Act No. and is required to conduct procurement in a manner that is fair, equitable, transparent, competitive

and cost-effective, in line with applicable SCM prescripts, PFMA requirements, Treasury Regulations,

PPPFA and the Preferential Procurement Regulations, 2022.

The SCM Unit is experiencing capacity constraints due to staff shortages, organisational growth,

increased procurement volumes and urgent requisitions requiring timeous processing. These constraints

have contributed to procurement backlogs and pressure on bid administration activities, including bid

committee secretariat support. External SCM operational support is therefore required to stabilise

processing capacity, improve turnaround times, strengthen recordkeeping and support audit readiness.

3. Revised Project Title

Item Recommended wording

Appointment of a Service Provider for SCM Operational Support Services to

Project title

Assist with Procurement Backlog and Capacity Constraints

4. Service Model

 The requirement is for SCM operational support services and not the transfer of employees to LNW.

 The appointed service provider shall remain the employer of the deployed resources and shall be

responsible for all employment-related obligations, including remuneration, UIF, PAYE, leave

administration, statutory contributions, performance support and replacement of resources where

required.

 LNW will allocate work, review outputs, approve procurement decisions through its approved

delegations and retain accountability for final SCM decisions.

 No deployed resource may exercise approval authority unless specifically permitted in writing and

aligned with the approved LNW Delegation of Authority and SCM sub-delegations.

 All deployed resources must sign confidentiality, conflict of interest and code of conduct declarations

before commencing work.

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5. Required Resources

Minimum Qualification /

Position Quantity Minimum Experience

Competency

Diploma or Degree in SCM,

Purchasing, Logistics, Procurement,

Minimum two (2) years SCM

Commerce or related field. Working

Procurement / procurement experience,

3 knowledge of RFQ processing,

Officer preferably in a public sector

purchase orders, tender

procurement environment.

administration, CSD checks and

SCM recordkeeping.

Minimum five (5) years’ Degree or equivalent qualification in

SCM experience, of which at SCM, Purchasing, Logistics,

least two (2) years must Procurement, Accounting,

Senior

include supervisory, review Commerce or related fields. Strong

Procurement 1

or quality assurance knowledge of SCM prescripts, bid

Officer

responsibilities. Capital or committee reporting, quality review

Infrastructure procurement and SAP order release or

exposure is advantageous. comparable ERP experience.

Relevant post-school qualification

Proven experience providing

or demonstrated equivalent

bid committee or formal

experience. SCM Knowledge with

meeting secretariat support.

Bid Secretariat 1 Competency in agenda preparation,

Knowledge of all bid

attendance registers, minute taking,

committees

resolution tracking, committee pack

(BSC/BEC/BAC) functions

management and recordkeeping.

The appointed service provider shall provide suitably qualified and experienced SCM support resources

to perform the following services under the operational direction of the SCM Manager or delegated LNW

official. The scope is output-based and must be performed in accordance with LNW SCM Policy,

applicable Treasury prescripts, PFMA governance, PPPFA requirements, the approved Delegation of

Authority and internal SCM procedures.

6.1 Procurement Officer Support Services

 Process procurement requisitions received from user departments in accordance with approved

procurement methods and thresholds.

 Conduct sourcing quotations, market enquiries and supplier database checks where applicable.

 Prepare RFQ documents, tender adverts, administrative compliance checklists, evaluation templates

and related procurement documentation.

 Support compilation of tender specification packs and purchase requisitions to ensure completeness

and SCM compliance before advertising or sourcing.

 Assist with opening and recording of quotation/tender responses in line with prescribed procedures.

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 Conduct preliminary administrative compliance checks and support evaluation documentation,

without replacing the authority of duly appointed evaluation committee members.

 Prepare draft appointment letters, regret letters, purchase order requests and procurement outcome

documentation for review and approval by authorised LNW officials.

 Maintain complete tender/RFQ files, including CSD verification, SBD forms, tax compliance status,

declarations and audit trail evidence.

 Compile monthly activity reports covering requisitions received, RFQs processed, purchase orders

supported, outstanding matters, risks and corrective actions.

6.2 Senior Procurement Officer Support Services

 Review procurement work prepared by Procurement Officers for completeness, accuracy, SCM

compliance and audit-readiness before submission to LNW officials for approval.

 Provide operational supervision and quality assurance of deployed procurement support resources.

 Support preparation and review of bid committee reports, evaluation summaries, BAC submissions

and recommendation reports.

 Provide support as SCM official in the sitting of various bid committees as and when required,

especially for bid specification and bid evaluation.

 Support SAP or ERP purchase order release activities only where permissible and authorised in

writing by LNW in accordance with approved delegations.

 Consolidate monthly SCM support performance reports, backlog reduction reports and risk/escalation

reports.

 Provide on-the-job guidance to deploy resources and support transfer of knowledge to LNW SCM

staff where required.

 Attend operational review meetings with the SCM Manager or delegated official to address

turnaround times, bottlenecks, file completeness and performance issues.

6.3 Bid Secretariat Support Services

 Receive and prepare bid committee packages for BSC, BEC and BAC meetings as applicable.

 Draft committee appointment letters and circulate approved committee packs within agreed timelines.

 Prepare agendas, attendance registers, declarations of interest and confidentiality forms for

committee meetings.

 Attend bid committee meetings, record proceedings and prepare accurate draft minutes for review

and approval.

 Maintain a committee resolution register, action tracker and follow-up log for all decisions and

outstanding matters.

 File all committee documentation in the relevant tender file and ensure that bid committee records

are complete, signed and audit ready.

 Escalate unresolved committee actions or compliance gaps to the SCM Manager or delegated

official.

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7. Deliverables

No. Deliverable Frequency / Timing Evidence Required

Initial plan within 5

Procurement backlog reduction Approved backlog tracker and

1 working days, then

plan and weekly progress tracker exception report weekly

RFQ file, quotation analysis,

RFQ / requisition processing

2 Ongoing compliance checklist and

support

recommended outcome

Advert pack, briefing register,

3 Tender administration support As required tender opening register and bid

file documentation

Agenda, attendance register,

Bid committee secretariat Per meeting/as

4 declarations, minutes and

support required

resolution register

Procurement file audit-readiness File completeness checklist

5 Monthly

checks and corrective action log

Signed performance report with

By the 5th working

6 Monthly performance report KPI scores, issues and

day after month-end

corrective actions

8. Contract KPIs and Service Levels

The following KPIs should be used for monthly contract performance monitoring. KPI scoring should be

included in the monthly service provider performance report and reviewed by the SCM Manager or

designated contract manager.

Performance

KPI Area Target / Standard Evidence Remedy if Not Met

Indicator

Resource list,

signed Written warning and

All approved Within 5 working

Staff declarations, replacement plan

resources available days of appointment

Mobilisation CVs and within 3 working

and operational or agreed start date

onboarding days

confirmation

Monthly reduction

target to be agreed Backlog tracker Corrective action

Backlog Reduction of agreed

at inception, with and aged plan and weekly

reduction opening backlog

progress reported requisition report escalation

weekly

At least 90% of

RFQs processed assigned RFQs

RFQ within approved processed within RFQ register and Root cause analysis

turnaround SCM turnaround agreed timelines, status dashboard and recovery plan

times subject to complete

user inputs

Immediate file

Tender file Completeness of Minimum 95% file Tender/RFQ file

rectification and

quality procurement files completeness on checklist

coaching

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monthly sample

review

Escalation to

Bid Within 5 working Draft minutes

Draft minutes issued contract manager

committee days after and circulation

for review and recovery

minutes committee meeting email

timeline

Payment may be

Monthly Signed report withheld for

By 5th working day

Reporting performance and and KPI unsupported

after month-end

risk report submitted dashboard performance until

report is submitted

100% compliance

Immediate removal

Declarations before work Signed

Confidentiality from affected work

completed and allocation and on declarations and

and ethics and possible

conflicts reported each committee conflict register

replacement

pack where required

Less than 5% Performance

Accuracy and

Resource material rework due Quality review improvement plan or

compliance of work

quality to avoidable SCM log replacement

submitted for review

errors per month resource

9. Contract Period and Deployment

 The contract period shall be twelve (12) months from date of award or until the approved budget is

exhausted, whichever occurs first.

 Resources are expected to be deployed on a continuous operational support basis unless otherwise

agreed in writing by LNW.

 LNW reserves the right to reduce or increase the level of support within the approved scope, budget

and procurement approval, based on operational requirements.

 The contract is output-based and performance driven. LNW is procuring SCM operational support

services and not personnel placement services

 LNW may terminate the service by giving fourteen (14) calendar days written notice, subject to the

final contract terms.

reference for similar SCM, Reference checks may be

Contactable references 10

procurement, resourcing or public conducted

sector support services

 Mobilisation plan, = 5

points

 Resource replacement

approach, = 5 points 15

and replacement plan constraint objective  supervision model and

continuity arrangements =

5 points

Minimum two (2) years SCM knowledge of RFQ processing, purchase orders, tender procurement; Minimum five (5) years’ Degree or equivalent in SCM with at least two (2) years in Procurement, Accounting or related fields; Proven experience providing bid committee or formal secretariat support; Senior-level roles require supervisory/review experience and infrastructure/exposure; Minimum three letters of reference for similar SCM projects; Mobilization and resource replacement plans required.

Monthly Rate 12-Month

Monthly Total

Position Qty per Resource Total Excl. Notes

Excl. VAT

Excl. VAT VAT

Rate must include all

employment,

Procurement

3 management,

Officer

equipment and

overhead costs.

Rate must include all

Senior employment,

Procurement 1 management,

Officer equipment and

overhead costs.

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Rate must include all

employment,

Bid Secretariat 1 management,

equipment and

overhead costs.

Subtotal Excl.

VAT

VAT

Total Incl.

VAT

Bidder must price per resource per month inclusive of all labour, supervision, equipment, travel,

accommodation, administration and management costs.

Pricing must be fixed for the contract period and must include all chargeable items. No additional items

will be paid outside the approved pricing schedule unless formally approved through the applicable SCM,

budget and delegation processes.

 The contract period shall be twelve (12) months from date of award or until the approved budget is

exhausted, whichever occurs first.

 Resources are expected to be deployed on a continuous operational support basis unless otherwise

agreed in writing by LNW.

 LNW reserves the right to reduce or increase the level of support within the approved scope, budget

and procurement approval, based on operational requirements.

 The contract is output-based and performance driven. LNW is procuring SCM operational support

services and not personnel placement services

 LNW may terminate the service by giving fourteen (14) calendar days written notice, subject to the

final contract terms.

10. Pricing Schedule

Monthly Rate 12-Month

will be paid outside the approved pricing schedule unless formally approved through the applicable SCM,

budget and delegation processes.

11. Evaluation Criteria

added to the points scored for the pricing.

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tax compliance status,

CSD Report or CSD number capable of

CSD Report

Central Supplier Database or CSD Report or CSD number capable of

appointment letters, regret letters, purchase order requests and procurement outcome

appointment letters and circulate approved committee packs within agreed timelines

will be paid outside the approved pricing schedule unless formally approved through the applicable SCM,

Completed SBD 1 forms

Completed SBD 6.1 forms

Company Registration Documents / CIPC (CK docs)

Stage 2: Mandatory Requirements (Pre-Qualification)

 Fully completed pricing schedule.

 Proof of registration on the Central Supplier Database or CSD Report or CSD number capable of

 Company registration documents.

 CVs and qualifications of proposed resources for functionality evaluation.

NB: Failure to comply with any of the above requirements will lead to disqualification.

CVs and qualifications for three

CV and qualification

Points Allocation: 20 points

B-BBEE Details: ute the contract

4. LNW SCM Policy
5. PPPFA and associated regulations

RFQ will be evaluated in terms of the following stages

 Stage 1: Administrative Compliance

 Stage 2: Evaluation on Mandatory

 Stage 3: Evaluation on Functionality (Minimum of 70 points to be scored)

 Stage 4: Evaluation on 80/20 preferential points system (Price and Specific Goals).

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Stage 1: Administrative Compliance

Minimum documents required for this bid submitted (yes /NO

Completed SBD 1 forms

Completed SBD 6.1 forms

Company Registration Documents / CIPC (CK docs)

Valid SARS Tax Pin

Valid B-BBEE Certificate/ Sworn Affidavit

All the above-mentioned administrative documents must be submitted with the RFQ document

Stage 2: Mandatory Requirements (Pre-Qualification)

 Fully completed pricing schedule.

 Proof of registration on the Central Supplier Database or CSD Report or CSD number capable of

verification.

 Company registration documents.

 Certified ID copies of directors

 CVs and qualifications of proposed resources for functionality evaluation.

 Confirmation letter on company letterhead, that confirms that proposed resources will sign LNW

confidentiality, conflict of interest and code of conduct declarations before commencement.

NB: Failure to comply with any of the above requirements will lead to disqualification.

Stage 3: Evaluation of Functionality

Under quality/functionality, service providers must achieve a minimum of 70 points out of 100

quality/functionality points to be considered for further evaluation in stage 4 (Evaluation on Price and

Specific Goals). NB: The combined Functionality, Price & Specific Goals points will determine the highest

point scoring bidder to be awarded the contract.

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Functionality

Evidence Required Points

Preferential Points System will be used to evaluate this bid in line with the Preferential Procurement Policy Framework Act, 2022. Bidders will be evaluated on administrative compliance and mandatory first, then functionality and only those qualifying by achieving the minimum cut off point of 70 points will be evaluated on price and Specific Goals. Specific Goal allocation includes SMME (5 points), Black women ownership (5 points), Black ownership (5 points), and Black youth ownership (5 points).

timesheet certification and performance

 The requirement is for SCM operational support services and not the transfer of employees to LNW.

 The appointed service provider shall remain the employer of the deployed resources and shall be

responsible for all employment-related obligations, including remuneration, UIF, PAYE, leave

administration, statutory contributions, performance support and replacement of resources where

required.

 LNW will allocate work, review outputs, approve procurement decisions through its approved

delegations and retain accountability for final SCM decisions.

 No deployed resource may exercise approval authority unless specifically permitted in writing and

aligned with the approved LNW Delegation of Authority and SCM sub-delegations.

 All deployed resources must sign confidentiality, conflict of interest and code of conduct declarations

before commencing work.

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Stage 2: Mandatory Requirements (Pre-Qualification)

 Fully completed pricing schedule.

 Proof of registration on the Central Supplier Database or CSD Report or CSD number capable of

verification.

 Company registration documents.

 Certified ID copies of directors

 CVs and qualifications of proposed resources for functionality evaluation.

 Confirmation letter on company letterhead, that confirms that proposed resources will sign LNW

confidentiality, conflict of interest and code of conduct declarations before commencement.

NB: Failure to comply with any of the above requirements will lead to disqualification.

Stage 3: Evaluation of Functionality

Under quality/functionality, service providers must achieve a minimum of 70 points out of 100

quality/functionality points to be considered for further evaluation in stage 4 (Evaluation on Price and

Specific Goals). NB: The combined Functionality, Price & Specific Goals points will determine the highest

point scoring bidder to be awarded the contract.

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Functionality

 The appointed service provider shall ensure that all deployed resources have the necessary tools of

trade, including laptops and related equipment, unless otherwise agreed in writing.

 LNW may request replacement of any resource who underperforms, breaches confidentiality, creates

compliance risk or fails to meet operational standards. Replacement must be approved by the LNW

contract manager before deployment.

 The service provider shall be liable for losses arising from negligence, wilful misconduct, fraud or

gross negligence attributable to its deployed personnel, subject to the final contract terms.

 No variation, scope increase or additional payment shall be allowed unless approved in writing

through the applicable SCM, budget and delegation processes.

 Deployed resources may not participate in any procurement activity where they have an actual,

perceived or potential conflict of interest.

 All records generated during the contract remain the property of LNW and must be filed or handed

over in the format prescribed by LNW.

 The service provider must cooperate with internal audit, external audit and management assurance

reviews relating to services rendered under this contract.

Deployed resources must have necessary tools of trade (laptops and related equipment); LNW may request replacement of underperforming resources; Service provider liable for losses arising from negligence, wilful misconduct, fraud or gross negligence; No variation, scope increase or additional payment without written approval; Deployed resources cannot participate in procurement activities with actual, perceived or potential conflict of interest; All records remain LNW property and must be filed per LNW format.

Minimum two (2) years SCM knowledge of RFQ processing, purchase orders, tender procurement environment; minimum five (5) years’ Degree or equivalent qualification in SCM experience, of which at least two (2) years must be in Procurement, Accounting, or related fields; Supervision, review, and quality assurance knowledge of SCM prescripts, bid committee responsibilities; Capital or committee reporting, quality review, infrastructure procurement and SAP order release or exposure is advantageous.

Preferential Points System will be used to evaluate this bid in line with the Preferential Procurement

Policy Framework Act, 2022. Bidders will be evaluated on administrative compliance and mandatory first,

then functionality and only those qualifying by achieving the minimum cut off point of 70 points will be

evaluated on price and Specific Goals.

This RFQ will be evaluated and adjudicated according to the following

Criteria:

1. Relevant specifications
2. Value for money
3. Capability to execute the contract
4. LNW SCM Policy
5. PPPFA and associated regulations

RFQ will be evaluated in terms of the following stages

 Stage 1: Administrative Compliance

 Stage 2: Evaluation on Mandatory

 Stage 3: Evaluation on Functionality (Minimum of 70 points to be scored)

 Stage 4: Evaluation on 80/20 preferential points system (Price and Specific Goals).

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Stage 1: Administrative Compliance

Minimum documents required for this bid submitted (yes /NO

Completed SBD 1 forms

Completed SBD 6.1 forms

Company Registration Documents / CIPC (CK docs)

Valid SARS Tax Pin

Valid B-BBEE Certificate/ Sworn Affidavit

All the above-mentioned administrative documents must be submitted with the RFQ document

Stage 2: Mandatory Requirements (Pre-Qualification)

 Fully completed pricing schedule.

 Proof of registration on the Central Supplier Database or CSD Report or CSD number capable of

verification.

 Company registration documents.

 Certified ID copies of directors

 CVs and qualifications of proposed resources for functionality evaluation.

 Confirmation letter on company letterhead, that confirms that proposed resources will sign LNW

confidentiality, conflict of interest and code of conduct declarations before commencement.

NB: Failure to comply with any of the above requirements will lead to disqualification.

Stage 3: Evaluation of Functionality

Under quality/functionality, service providers must achieve a minimum of 70 points out of 100

quality/functionality points to be considered for further evaluation in stage 4 (Evaluation on Price and

Specific Goals). NB: The combined Functionality, Price & Specific Goals points will determine the highest

point scoring bidder to be awarded the contract.

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Evidence Required Points Comments

Criterion

CVs and qualifications for three

proposed resources

demonstrating required

experience and competence

Proposed Procurement 10 points per compliant  2 years or more 30

Officers resource

experience = 10 points per

resource

 less than 2years

experience = 0

CV and qualification

demonstrating SCM experience,

supervisory/review experience

and public sector/infrastructure

exposure where applicable

 5 years’ & more

experience = 10 points

Proposed Senior Quality assurance role is

 2years or more 20

Procurement Officer critical

supervisory experience = 5

points

 >2 years or more

Infrastructure experience =

5 points

 less than 5 years’

experience = 0 points

CV and evidence of bid

committee/secretariat experience

 2 years or more

experience in Supply

Chain = 5 points

 >1 year Bid Committees

experience = 5 points

 Less than 2 years’

Proposed Bid Committee administration

experience & no 10

Secretariat capability

experience in bid

committees = 0 points

NB: Personnel proposed of bid

secretariat without experience in

dealing with bid committees will

not be considered and will score

zero irrespective of the SCM

Regulations 2020)

SMME (Small, Medium, Micro CSD Report

1. 5

Enterprises)

Black women (100% Black CSD Report

2. 5

women ownership in the

company)

Black ownership (100% black CSD Report

3. 5

ownership in the

company)

Black Youth (Minimum of 1 CSD Report

4. 5

shareholder Black youth

ownership in the company)

Total Points 20

The points scored by the bidder in respect of the level of Specific Goals contribution will be

added to the points scored for the pricing.

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12. Special Conditions of Contract

 The appointed service provider shall ensure that all deployed resources have the necessary tools of

trade, including laptops and related equipment, unless otherwise agreed in writing.

 LNW may request replacement of any resource who underperforms, breaches confidentiality, creates

compliance risk or fails to meet operational standards. Replacement must be approved by the LNW

contract manager before deployment.

 The service provider shall be liable for losses arising from negligence, wilful misconduct, fraud or

gross negligence attributable to its deployed personnel, subject to the final contract terms.

 No variation, scope increase or additional payment shall be allowed unless approved in writing

through the applicable SCM, budget and delegation processes.

 Deployed resources may not participate in any procurement activity where they have an actual,

perceived or potential conflict of interest.

 All records generated during the contract remain the property of LNW and must be filed or handed

over in the format prescribed by LNW.

 The service provider must cooperate with internal audit, external audit and management assurance

reviews relating to services rendered under this contract.

13. Contract Management Arrangements

Role Responsible Party Responsibility

SCM Manager or Overall contract performance monitoring, work

Contract Owner

delegated official allocation oversight, KPI review and escalation.

Resource management, replacement support,

Service Provider Designated account

timesheet certification and performance

Representative manager

reporting.

SCM Manager, Senior

Procurement Officer

Operational Weekly or bi-weekly review of backlog status,

support resource and

Review Forum bottlenecks, risks and corrective actions.

Service Provider

Representative

Monthly Review KPI dashboard, approve monthly

SCM Manager or

Performance performance report and identify remedial

delegated LNW official

Review actions.

14. Submission and Enquiries

All quotations must be submitted in accordance with the RFQ instructions and by the closing date and

time stated in the advertisement. Late submissions will be dealt with strictly in accordance with the RFQ

conditions and LNW SCM Policy.

All quotations/proposals must be emailed to: [email protected] (No hand delivered, faxed or

late bids will be accepted)

Supply Chain related enquiries may be directed to:

SCM Officer name: Boipelo Peteke

Email Address: [email protected]

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telephone number: 015 295 1901

Technical Enquiries can be directed to:

Project Manager: Temoso Makhafola

Email Address: [email protected]

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