Customer care training for 5 officials – ingquza hill local municipality

{"closingDate":"14 SEPTEMBER 2026","closingTime":"12H00"}

{"name":null,"email":"[email protected]","phone":"039 252 0131","department":"Corporate Services CONTACT PERSON M. Mfingwana","address":"NO: IHLM/49/2026-27/CORP"}

Returnable Documents: COMPANY REGISTRATION NUMBER,

• Valid Full CSD Proof of registration proposal/tenders will be considered from persons in the service, Company owned by 5 CSD registration report/, Company owned by 6 CSD registration report/, Company owned by 7 CSD registration report/, 4.4. Company registration number: .....................................................................

No eligibility criteria specified

as indicated above.

c) Do not reproduce this tender document (do not take it apart, omit pages, change wording or put documents

between its pages). All other mandatory documents must be attached as per the advert requirements.

d) Initial each and every page. Site meetings will be reflected on adverts if attendance is compulsory.

Tenderer

NAME of Company/Close Corporation or

Partnership /Consortium/ Joint Venture or Sole

Proprietor /Individual/Other

TRADING AS (if different from above)

Company registration number

Bid notice

Evaluation criteria: Functionality: 100 Points- Experience 20 points, Expertise and capability 40 points Methodology

40 points. Bidders should score 70 out of 100 to proceed to:80/20 Price=80 points Specific Goals=20 points. Owned

by people who are youth 5 points, owned by people who are women 6 points, owned by people with disability 2 points,

and owned by black people 7 points.

Enquiries: Technical enquiring shall be addressed to Corporate Services 039 252 0131/ [email protected], Supply

Chain Management at 039 252 0131. [email protected].

Tender validity period: 90 (ninety) days after tender closing date

Mandatory documents: conditions of acceptance:

signed appointment letters or testimonials on letter head

of companies that received services for similar projects

undertaken in the past 3 years and must have contact

details.

A minimum of 4 letters with appointment letters/voucher

to be attached.

1 Letter =5

2 Letter =10

3 Letter =15

4 Letters and above = 20

Methodology for Indicate your capability to deliver quality training 40 Points

• A detailed methodology for Project

Implementation Plan Must be attached (20)

• Sample of certificates from ETQA or relevant

SETA must be attached (20)

Project outcomes Reference letter from a relevant SETA that will indicate 40 Points

that the following were achieved by the Service

2.5The training provider must provide travelling, accommodation, and meals (Dinner Bed and Breakfast) for the

facilitator.

2.6 The training provider must submit CV with Qualifications of the Facilitator 5 days before the commencement

date of the training.

2.7 The training will be an in-house training, and it will be implemented within Municipal Jurisdiction.

2.8 The training provider must sign service level agreement with the Municipality before implementation of the

training.

2.9 The training must take a duration of 5 days.

2.10 The target group for this programme are 5 Municipal employees.

Traceable Project Capability and Related Experience 20 Points

determine the terms of, and to sign, the bid, on behalf of the bidder;

5. For the purposes of this Certificate and the accompanying bid, I understand that the word “competitor” shall

include any individual or organization, other than the bidder, whether or not affiliated with the bidder, who:

(a) has been requested to submit a bid in response to this bid invitation;

(b) could potentially submit a bid in response to this bid invitation, based on their qualifications,

abilities or experience; and

(c) provides the same goods and services as the bidder and/or is in the same line of business as

the bidder.

3.1. Each training provider must be accredited as a training provider with the relevant ETQA or Sector Education

and Training Authority.

3.2 Anyone facilitating and assessing a learner against this unit standard must be registered as an assessor with

the relevant ETQA.

3.3. Provider must have at least three years’ experience in offering the same services and proof must be attached.

3.4. A copy of accreditation certificate and statement from the relevant SETA or ETQA specifying the areas of

accreditation must be attached to the Quotation. Qualification ID must be highlighted.

3.5 The training provider must issue certificate of attendance after one month of training and certificate of

competency after 4 months completion of training.

3.6 The training provider must submit proof of uploading learners on the National Learners Records Data Base

(NLRDB) within 5 days after appointment of the training and before implementation of the training.

3.7 A detailed close-out report for the work done should be submitted at least one week after completion of the

training to the Human Resources Development Officer.

12. Functionality

• Accreditation statement from the QCTO or

relevant ETQA or SETA. Highlighting the

relevant unit standards (20)

• The facilitator must be registered with the

relevant SETA and the following documents

must be submitted:

• CV of the facilitator – (5)

• Qualification (Facilitation certificate) –

(5)

• Experience as the Facilitation minimum

of 4 years- (5)

• Accreditation certificate as the

Facilitator – (5)

Total Points 100 Points

NB: A Skills Development Provider scoring below seventy (70) points on functionality will not be selected.

taxpayers will need to register with SARS as eFilers through the website www.sars.gov.za.

2.1 SARS application for tcc mbd

Mbd 3.1

2. Pricing schedule – firm prices

(Purchases)

Note: only firm prices will be accepted. Non-firm prices (including prices subject

To rates of exchange variations) will not be considered

2.2 Tender offer

I, (duly

authorized to represent the tenderer for the purpose of this tender), hereby tender to supply all or any of the goods

and/or render all or any of the services described in the attached document to the Ingquza Hill Local Municipality

on the terms and conditions stipulated in this tender document and in accordance with the specification

stipulated in the tender document at the prices reflected in the Contract Form/Price Schedule.

BIDDERS TOTAL OFFER (Inclusive of vat and all other charges)

4.4 Does the bidder or any of its directors owe any municipal rates and taxes or municipal Yes No

charges to the municipality, or to any other municipality, that is in arrears for more than

three months?

4.4.1 If so, furnish particulars:

4.5 Was any contract between the bidder and the municipality or any other organ of state Yes No

terminated during the past five years on account of failure to perform on or comply with

the contract?

4.7.1 If so, furnish particulars:

valid Tax Clearance Certificate will result in the invalidation of the bid

TAX COMPLIANCE STATUS TCS PIN: OR CSD No

Tax compliance requirements

Tax compliance status (tcs) certificate or pin may also be made

Tax compliance status system pin code from the south african revenue service (SARS)

TCS Pin printout bidder has not: abused the Employer’s Supply Chain

TCS PIN: OR CSD No

Csd number

Csd number must be provided

CSD registration report/

Central supplier database (csd), a csd number must be provided

appointment letters or testimonials on letter head

appointment letters/voucher

1. Tax clearance certficate requirements

for a Tax Clearance Certificate” and submit it to any SARS branch office nationally. The Tax Clearance

2. SARS will then furnish the bidder with a Tax Clearance Certificate that will be valid for a period of 1 (one) year
3. The original Tax Clearance Certificate must be submitted together with the bid. Failure to submit the original

and valid Tax Clearance Certificate will result in the invalidation of the bid. Certified copies of the Tax Clearance

5. Copies of the TCC 001 “Application for a Tax Clearance Certificate” form are available from any SARS branch
6. Applications for the Tax Clearance Certificates may also be made via eFiling. In order to use this provision,
7. Pricing schedule – firm prices
8. Tax compliance requirements

2.3 Application for the tax compliance status (tcs) certificate or pin may also be made

Must submit a separate tcs certificate / pin / csd number.

2.7 Where NO tcs is available but the bidder is registered on the central supplier

Database (csd), a csd number must be provided.

Company registration number

Points Allocation: 20 points

B-BBEE Details: nt Venture or Sole

Proprietor /Individual/Other

TRADING AS (if different from above)

Company registration number

Bid notice

Bids are hereby invited from suitable qualified and experienced service providers for the following services:

Contract NO description closing date

IHLM/49/2026-27/CORP Customer Care training for 05 officials. 14 September 2026 at 12h00

Flagstaff Municipal Offices

Evaluation criteria: Functionality: 100 Points- Experience 20 points, Expertise and capability 40 points Methodology

40 points. Bidders should score 70 out of 100 to proceed to:80/20 Price=80 points Specific Goals=20 points. Owned

by people who are youth 5 points, owned by people who are women 6 points, owned by people with disability 2 points,

and owned by black people 7 points.

Enquiries: Technical enquiring shall be addressed to Corporate Services 039 252 0131/ [email protected], Supply

Chain Management at 039 252 0131. [email protected].

Tender validity period: 90 (ninety) days after tender closing date

Mandatory documents: conditions of acceptance:

The Ingquza Hill Local Municipality is under no obligation toPotential bidders are urged to submit the following documents

accept any proposal/tender and reserves the right not to acceptwhen submitting their proposals, failure to do so will render

the whole or any part of the proposal/tender. The only or lowestthe bid not responsive.

bid received shall not necessarily be accepted. No

• Valid Full CSD Proof of registration proposal/tenders will be considered from persons in the service

of the state, the bidder or any of its directors/shareholders listed

• Completed and Signed Declarations (MBD1-9) attached on the Register of Tender Defaulters in terms of the Prevention

on the tender document. and Combating of Corr

Specific goals: owned by youth (5 points), owned by women (6 points), owned by people with disability (2 points), owned by black people (7 points). Verification via CSD registration report/ID copy or medical letter.

accept any proposal/tender and reserves the right not to acceptwhen submitting their proposals, failure to do so will render

the whole or any part of the proposal/tender. The only or lowestthe bid not responsive.

bid received shall not necessarily be accepted. No

• Valid Full CSD Proof of registration proposal/tenders will be considered from persons in the service

of the state, the bidder or any of its directors/shareholders listed

• Completed and Signed Declarations (MBD1-9) attached on the Register of Tender Defaulters in terms of the Prevention

on the tender document. and Combating of Corrupt Activities Act of 2004 as a person

prohibited from doing business with the public sector; the

• A Valid SARS TCS Pin printout bidder has not: abused the Employer’s Supply Chain

Management System; or failed to perform on any previous

• A signed letter by the bidder confirming that no contract and has been given a written notice to this effect. The

undisputed municipal accounts are overdue by more municipality will only consider bids submitted on the original bid

than 30 days and proof thereof. documentation provided by the municipality. The Ingquza Hill

• Accreditation certificate Accreditation certificate with Local Municipality’s supply chain policy will apply in all tender

relevant SETA OR LGSETA stages.

OBTAINING OF TENDER DOCUMENTS: NB. No faxed, couriered, emailed tenders will be accepted.

Downloadable on ihlm.gov.za Procurement: Adverts-

NO. **(all applicable taxes included)

• Required by: ........................................

• At: ........................................

.......................................

• Brand and Model ........................................

• Country of Origin ........................................

• Does the offer comply with the specification(s)? *YES/NO

• If not to specification, indicate deviation(s) ........................................

• Period required for delivery ........................................

*Delivery: Firm/Not firm

• Delivery basis ...........................................

Note: All delivery costs must be included in the bid price, for delivery at the prescribed destination.

** “all applicable taxes” includes value- added tax, pay as you earn, income tax, unemployment insurance

fund contributions and skills development levies.

Mbd 3.3

3.1 Pricing schedule and specification

(Section 2)

invited, the additional expenses incurred by the invitation of new tenders and the subsequent

acceptance of any other tender;

(b) the Ingquza Hill Local Municipality shall also have the right to recover such additional expenses by

set-off against moneys which may be due or become due to the tenderer under this or any other tender

or contract or against any guarantee or deposit that may have been furnished by the tenderer or on its

behalf for the due fulfilment of this or any other tender or contract. Pending the ascertainment of the

amount of such additional expenses, the Ingquza Hill Local Municipality shall be entitled to retain

such moneys, guarantee or deposit as security for any loss the Ingquza Hill Local Municipality may

suffer due to such withdrawal.

3.5 The tenderer agrees that this tender and its acceptance shall be subject to the terms and conditions

contained in the Ingquza Hill Local Municipality’s Supply Chain Management Policy (‘SCM Policy’)

and Combating of Abuse of the Supply Chain Management System Policy (‘Abuse Policy’).

Signature(s)

Print name(s):

On behalf of the tenderer (duly authorised)

4.3. Name of company/firm...............................................................................

4.4. Company registration number: .....................................................................

4.5. Type of company/ firm

 Partnership/Joint Venture / Consortium

 One-person business/sole propriety

 Close corporation

 Public Company

 Personal Liability Company

 (Pty) Limited

 Non-Profit Company

 State Owned Company

[Tick applicable box]

4.6. I, the undersigned, who is duly authorised to do so on behalf of the company/firm, certify that the points

claimed, based on the specific goals as advised in the tender, qualifies the company/ firm for the preference(s)

shown and I acknowledge that:

i) The information furnished is true and correct;

ii) The preference points claimed are in accordance with the General Conditions as indicated in

paragraph 1 of this form;

iii) In the event of a contract being awarded as a result of points claimed as shown in paragraphs 1.4 and

4.2, the contractor may be required to furnish documentary proof to the satisfaction of the organ of state

that the claims are correct;

iv) If the specific goals have been claimed or obtained on a fraudulent basis or any of the conditions of

contract have not been fulfilled, the organ of state may, in addition to any other remedy it may have –

(a) disqualify the person from the tendering process;

(b) recover costs, losses or damages it has incurred or suffered as a result of that person’s

conduct;

(c) cancel the contract and claim any damages which it has suffered as a result of having

to make less favourable arrangements due to such cancellation;

(d) recommend that the tenderer or contractor, its shareholders and directors, or only the

shareholders and directors who acted on a fraudulent basis, be restricted from obtaining

business from any organ of state for a period not exceeding 10 years, after the audi

alteram partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

(i) Bidding documents, viz

• Invitation to bid;
• Tax clearance certificate;
• Pricing schedule(s);
• Technical Specification(s);
• Preference claims for Broad Based Black Economic Empowerment Status Level of

Contribution in terms of the Preferential Procurement Regulations 2011;

• Declaration of interest;
• Declaration of bidder’s past SCM practices;
• Certificate of Independent Bid Determination;
• Special Conditions of Contract;

(ii) General Conditions of Contract; and

(iii) Other (specify)

3. I confirm that I have satisfied myself as to the correctness and validity of my bid; that the price(s) and rate(s)

quoted cover all the goods and/or works specified in the bidding documents; that the price(s) and rate(s) cover

all my obligations and I accept that any mistakes regarding price(s) and rate(s) and calculations will be at my

own risk.

Mandatory documents: Valid Full CSD Proof of registration, Completed and Signed Declarations (MBD1-9), Valid SARS TCS Pin printout, signed letter confirming no undisputed municipal accounts overdue by more than 30 days, Accreditation certificate with relevant SETA or LGSETA. Training provider must be accredited with relevant ETQA/SETA, have at least 3 years' experience, provide facilitator CV and qualifications, sign SLA, upload learners on NLRDB, and submit close-out report.

The evaluation of functionality shall be carried out as per the criteria set in the table below:

Functionality sub-criteria maximum points

Criteria

Traceable Project Capability and Related Experience 20 Points

References Bidders shall provide traceable references such as

signed appointment letters or testimonials on letter head

of companies that received services for similar projects

undertaken in the past 3 years and must have contact

details.

A minimum of 4 letters with appointment letters/voucher

to be attached.

1 Letter =5

2 Letter =10

3 Letter =15

4 Letters and above = 20

Methodology for Indicate your capability to deliver quality training 40 Points

Delivery to the participants.

• A detailed methodology for Project

Implementation Plan Must be attached (20)

• Sample of certificates from ETQA or relevant

SETA must be attached (20)

Project outcomes Reference letter from a relevant SETA that will indicate 40 Points

that the following were achieved by the Service

Provider:

• Accreditation statement from the QCTO or

relevant ETQA or SETA. Highlighting the

relevant unit standards (20)

• The facilitator must be registered with the

relevant SETA and the following documents

must be submitted:

• CV of the facilitator – (5)

• Qualification (Facilitation certificate) –

(5)

• Experience as the Facilitation minimum

of 4 years- (5)

• Accreditation certificate as the

Facilitator – (5)

Total Points 100 Points

NB: A Skills Development Provider scoring below seventy (70) points on functionality will not be selected.

Item Description Quantity Unit Price Total Price

1. Identifying internal and external

customers, where applicable.

2. Explaining standards of customer

service expected by the

organization.

3. Measuring customer satisfaction on

an ongoing basis.

4. Recommending corrective action.

The training must take a duration of 5 days

The training provider must issue certificate

of attendance after one month of training

and certificate of competency after 4

months completion of training.

Sub-total

Vat @15%

Grand total

Strict delivery dates will be observed and penalties will be imposed for late deliveries.

2.2 Tender offer

I, (duly

authorized to represent the tenderer for the purpose of this tender), hereby tender to supply all or any of the goods

and/or render all or any of the services described in the attached document to the Ingquza Hill Local Municipality

on the terms and conditions stipulated in this tender document and in accordance with the specification

stipulated in the tender document at the prices reflected in the Contract Form/Price Schedule.

BIDDERS TOTAL OFFER (Inclusive of vat and all other charges)

R...........................................................................................................................

The tenderer agrees that:

3.1 The tender offer submitted shall remain valid, irrevocable and open for written acceptance by the

Ingquza Hill Local Municipality for a period of 90 days from the closing date or for such extended period

as may be applicable;

3.2 The tender offer will not be withdrawn or amended during the aforesaid validity period;

3.3 Notwithstanding the above, the tenderer may submit a written request to the Ingquza Hill Local

Municipality after the closing date for permission to withdraw the tender offer. Such withdrawal will be

permitted or refused at the sole discretion of the Ingquza Hill Local Municipality after consideration

of the reasons for the withdrawal, which shall be fully set out by the tenderer in the written request for

withdrawal;

3.4 Should the tender offer be withdrawn in contravention of 3.1 to 3.3 above, the tenderer agrees that:

(a) it shall be liable to the Ingquza Hill Local Municipality for any additional expense incurred by the

Ingquza Hill Local Municipality in having either to accept another tender or, if new tenders have to be

invited, the additional expenses incurred by the invitation of new tenders and the subsequent

acceptance of any other tender;

(b) the Ingquza Hill Local Municipality shall also have the right to recover such additional expenses by

set-off against moneys which may be due or become due to the tenderer under this or any other tender

or contract or against any guarantee or deposit that may have been furnished by the tenderer or on its

behalf for the due fulfilment of this or any other tender or contract. Pending the ascertainment of the

amount of such additional expenses, the Ingquza Hill Local Municipality shall be entitled to retain

such moneys, guarantee or deposit as security for any loss the Ingquza Hill Local Municipality may

suffer due to such withdrawal.

3.5 The tenderer agrees that this tender and its acceptance shall be subject to the terms and conditions

contained in the Ingquza Hill Local Municipality’s Supply Chain Management Policy (‘SCM Policy’)

and Combating of Abuse of the Supply Chain Management System Policy (‘Abuse Policy’).

Signature(s)

Print name(s):

On behalf of the tenderer (duly authorised)

Date

Mbd 4

Declaration of interest

1. No bid will be accepted from persons in the service of the state1.

2. Any person, having a kinship with persons in the service of the state, including a blood relationship, may make

an offer or offers in terms of this invitation to bid. In view of possible allegations of favouritism, should the resulting

bid, or part thereof, be awarded to persons connected with or related to persons in service of the state, it is

required that the bidder or their authorised representative declare their position in relation to the

evaluating/adjudicating authority.

3. In order to give effect to the above, the following questionnaire must be completed and submitted with the bid.

3.1 Full Name of bidder or his or her representative:.....................................................

3.2 Identity Number: ..............................................................................................

3.3 Position occupied in the Company (director, trustee, shareholder2):.............................

3.4 Company Registration Number: .........................................................................

3.5 Tax Reference Number:....................................................................................

3.6 VAT Registration Number: ..............................................................................

3.7 The names of all directors / trustees / shareholders members, their individual identity

numbers and state employee numbers must be indicated in paragraph 4 below.

3.8 Are you presently in the service of the state? YES / NO

3.8.1 If yes, furnish particulars. .........................................................................

...........................................................................................................

1MSCM Regulations: “in the service of the state” means to be –

(a) a member of –

(i) any municipal council;

(ii) any provincial legislature; or

(iii) the national Assembly or the national Council of provinces;

(b) a member of the board of directors of any municipal entity;

(c) an official of any municipality or municipal entity;

(d) an employee of any national or provincial department, national or provincial public entity or constitutional

institution within the meaning of the Public Finance Management Act, 1999 (Act No.);

(e) a member of the accounting authority of any national or provincial public entity; or

(f) an employee of Parliament or a provincial legislature.

2 Shareholder” means a person who owns shares in the company and is actively involved in the management of the

company or business and exercises control over the company.

3.9 Have you been in the service of the state for the past twelve months? .........YES / NO

3.9.1 If yes, furnish particulars...........................................................................

..........................................................................................................

3.10 Do you have any relationship (family, friend, other) with persons

in the service of the state and who may be involved with

the evaluation and or adjudication of this bid? ....................................... YES / NO

3.10.1 If yes, furnish particulars.

..........................................................................................

..........................................................................................

3.11 Are you, aware of any relationship (family, friend, other) between

any other bidder and any persons in the service of the state who

may be involved with the evaluation and or adjudication of this bid? YES / NO

3.11.1 If yes, furnish particulars

.............................................................................................

.......................................................................................................

3.12 Are any of the company’s directors, trustees, managers,

principle shareholders or stakeholders in service of the state? YES / NO

3.12.1 If yes, furnish particulars.

...........................................................................................

...........................................................................................

3.13 Are any spouse, child or parent of the company’s directors

trustees, managers, principle shareholders or stakeholders

in service of the state? YES / NO

3.13.1 If yes, furnish particulars.

...........................................................................................

...........................................................................................

3.14 Do you or any of the directors, trustees, managers,

principle shareholders, or stakeholders of this company

have any interest in any other related companies or

business whether or not they are bidding for this contract. YES / NO

3.14.1 If yes, furnish particulars:

.........................................................................................

.........................................................................................

4. Full details of directors / trustees / members / shareholders.

Full Name Identity Number State Employee

Number

......................................... ............................................

Signature Date

........................................ .............................................

Capacity Name of Bidder

Mbd 6.1

Preference points claim form in terms of the preferential procurement

Regulations 2022

This preference form must form part of all tenders invited. It contains general information and serves as a claim form

for preference points for specific goals.

Nb: before completing this form, tenderers must study the general conditions,

Definitions and directives applicable in respect of the tender and preferential

Procurement regulations, 2022

1. General conditions

1.1 The following preference point systems are applicable to invitations to tender:

• the 80/20 system for requirements with a Rand value of up to R50 000 000 (all applicable taxes

included); and

• the 90/10 system for requirements with a Rand value above R50 000 000 (all applicable taxes included).

1.2 To be completed by the organ of state

(delete whichever is not applicable for this tender).

a) The applicable preference point system for this tender is the 90/10 preference point system.

b) The applicable preference point system for this tender is the 80/20 preference point system.

c) Either the 90/10 or 80/20 preference point system will be applicable in this tender. The lowest/ highest

acceptable tender will be used to determine the accurate system once tenders are received.

1.3 Points for this tender (even in the case of a tender for income-generating contracts) shall be awarded for:

(a) Price; and

(b) Specific Goals.

1.4 To be completed by the organ of state:

The maximum points for this tender are allocated as follows:

Points

Price 80

Specific goals 20

Total points for Price and SPECIFIC GOALS 100

1.5 Failure on the part of a tenderer to submit proof or documentation required in terms of this tender to claim points

for specific goals with the tender, will be interpreted to mean that preference points for specific goals are not

claimed.

1.6 The organ of state reserves the right to require of a tenderer, either before a tender is adjudicated or at any

time subsequently, to substantiate any claim in regard to preferences, in any manner required by the organ of

state.

2. Definitions

(a) “tender” means a written offer in the form determined by an organ of state in response to an invitation to

provide goods or services through price quotations, competitive tendering process or any other method

envisaged in legislation;

(b) “price” means an amount of money tendered for goods or services, and includes all

applicable taxes less all unconditional discounts;

(c) “rand value” means the total estimated value of a contract in Rand, calculated at the time of

bid invitation, and includes all applicable taxes;

(d) “tender for income-generating contracts” means a written offer in the form determined by an organ of state

in response to an invitation for the origination of income-generating contracts through any method envisaged

in legislation that will result in a legal agreement between the organ of state and a third party that produces

revenue for the organ of state, and includes, but is not limited to, leasing and disposal of assets and concession

contracts, excluding direct sales and disposal of assets through public auctions; and

(e) “the Act” means the Preferential Procurement Policy Framework Act, 2000 (Act No. ).

3. Formulae for procurement of goods and services

3.1. Points awarded for price

3.1.1 The 80/20 or 90/10 preference point systems

A maximum of 80 or 90 points is allocated for price on the following basis:

80/20 or 90/10

Pt−Pmin

Ps= 80(1− ) or Ps= 90(1− Pt−Pmin )

Pmin Pmin

Where

Ps = Points scored for price of tender under consideration

Pt = Price of tender under consideration

Pmin = Price of lowest acceptable tender

3.2. Formulae for disposal or leasing of state assets and income generating

Procurement

3.2.1. Points awarded for price

A maximum of 80 or 90 points is allocated for price on the following basis:

80/20 or 90/10

Pt−Pmax

Ps= 80(1+ ) or Ps= 90(1+ Pt−Pmax )

Pmax Pmax

Where

Ps = Points scored for price of tender under consideration

Pt = Price of tender under consideration

Pmax = Price of highest acceptable tender

4. Points awarded for specific goals

4.1. In terms of Regulation 4(2); 5(2); 6(2) and 7(2) of the Preferential Procurement Regulations, preference points

must be awarded for specific goals stated in the tender. For the purposes of this tender the tenderer will be

allocated points based on the goals stated in table 1 below as may be supported by proof/ documentation stated

in the conditions of this tender:

4.2. In cases where organs of state intend to use Regulation 3(2) of the Regulations, which states that, if it is unclear

whether the 80/20 or 90/10 preference point system applies, an organ of state must, in the tender documents,

stipulate in the case of—

(a) an invitation for tender for income-generating contracts, that either the 80/20 or 90/10 preference

point system will apply and that the highest acceptable tender will be used to determine the applicable

preference point system; or

(b) any other invitation for tender, that either the 80/20 or 90/10 preference point system will apply

and that the lowest acceptable tender will be used to determine the applicable preference point

system,

Then the organ of state must indicate the points allocated for specific goals for both the 90/10 and 80/20

preference point system.

Table 1: Specific goals for the tender and points claimed are indicated per the table below.

(Note to organs of state: Where either the 90/10 or 80/20 preference point system is applicable, corresponding

points must also be indicated as such.

Note to tenderers: The tenderer must indicate how they claim points for each preference point system.)

Number of Number of Number of

Number of points points points

points claimed claimed allocated

allocated (80/20 (90/10

(90/10 system) The specific goals (80/20 system) system)

allocated points in system) (To be (To be Verification documents terms of this tender (To be completed (To be completed by completed by by the completed by the tenderer) the organ of tenderer)

the organ of state)

state)

Company owned by 5 CSD registration report/

people who are youth ID Copy of the owner/

(18-35 years) director registered

Company owned by 6 CSD registration report/

people who are women ID Copy of the owner/

director registered

Company owned by 2 Letter from a medical

people who are living practitioner

with disability

Company owned by 7 CSD registration report/

black people ID Copy of the owner/

director registered

Declaration with regard to company/firm

4.3. Name of company/firm...............................................................................

4.4. Company registration number: .....................................................................

4.5. Type of company/ firm

 Partnership/Joint Venture / Consortium

 One-person business/sole propriety

 Close corporation

 Public Company

 Personal Liability Company

 (Pty) Limited

 Non-Profit Company

 State Owned Company

[Tick applicable box]

4.6. I, the undersigned, who is duly authorised to do so on behalf of the company/firm, certify that the points

claimed, based on the specific goals as advised in the tender, qualifies the company/ firm for the preference(s)

shown and I acknowledge that:

i) The information furnished is true and correct;

ii) The preference points claimed are in accordance with the General Conditions as indicated in

paragraph 1 of this form;

iii) In the event of a contract being awarded as a result of points claimed as shown in paragraphs 1.4 and

4.2, the contractor may be required to furnish documentary proof to the satisfaction of the organ of state

that the claims are correct;

iv) If the specific goals have been claimed or obtained on a fraudulent basis or any of the conditions of

contract have not been fulfilled, the organ of state may, in addition to any other remedy it may have –

(a) disqualify the person from the tendering process;

(b) recover costs, losses or damages it has incurred or suffered as a result of that person’s

conduct;

(c) cancel the contract and claim any damages which it has suffered as a result of having

to make less favourable arrangements due to such cancellation;

(d) recommend that the tenderer or contractor, its shareholders and directors, or only the

shareholders and directors who acted on a fraudulent basis, be restricted from obtaining

business from any organ of state for a period not exceeding 10 years, after the audi

alteram partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

Witnesses:

1. .............................................

..........................................

Signature(s) of bidder(s)

2. .............................................

Date:......................................

Address:................................

...............................................

..............................................

..............................................

Mbd 7.1

Contract form - purchase of goods/works

This form must be filled in duplicate by both the successful bidder (part 1) and the

Purchaser (part 2). Both forms must be signed in the original so that the successful

Bidder and the purchaser would be in possession of originally signed contracts for

Their respective records.

Part 1 (to be filled in by the bidder)

1. I hereby undertake to supply all or any of the goods and/or works described in the attached bidding documents

to (name of institution).......................................... in accordance with the requirements and specifications

stipulated in bid number...................... at the price/s quoted. My offer/s remain binding upon me and open

for acceptance by the purchaser during the validity period indicated and calculated from the closing time of bid.

2. The following documents shall be deemed to form and be read and construed as part of this agreement:

(i) Bidding documents, viz

• Invitation to bid;
• Tax clearance certificate;
• Pricing schedule(s);
• Technical Specification(s);
• Preference claims for Broad Based Black Economic Empowerment Status Level of

Contribution in terms of the Preferential Procurement Regulations 2011;

• Declaration of interest;
• Declaration of bidder’s past SCM practices;
• Certificate of Independent Bid Determination;
• Special Conditions of Contract;

(ii) General Conditions of Contract; and

(iii) Other (specify)

3. I confirm that I have satisfied myself as to the correctness and validity of my bid; that the price(s) and rate(s)

quoted cover all the goods and/or works specified in the bidding documents; that the price(s) and rate(s) cover

all my obligations and I accept that any mistakes regarding price(s) and rate(s) and calculations will be at my

own risk.

4. I accept full responsibility for the proper execution and fulfilment of all obligations and conditions devolving on

me under this agreement as the principal liable for the due fulfilment of this contract.

5. I declare that I have no participation in any collusive practices with any bidder or any other person regarding

this or any other bid.

6. I confirm that I am duly authorised to sign this contract.

Name (print) .................................................

Witnesses

Capacity .................................................

Signature ................................................. 1 ........................

Name of firm ................................................. 2. ........................

Date .................................................

Date: .........................

Mbd 7.1

Contract form - purchase of goods/works

Part 2 (to be filled in by the purchaser)

1. I............................................. in my capacity as...............................................

accept your bid under reference number ..................dated...........................for the supply of goods/works

indicated hereunder and/or further specified in the annexure(s).

2. An official order indicating delivery instructions is forthcoming.

3. I undertake to make payment for the goods/works delivered in accordance with the terms and conditions of the

contract, within 30 (thirty) days after receipt of an invoice accompanied by the delivery note.

Price (all minimum threshold for

Item

Applicable brand delivery period local production and

NO.

TAXES INCLUDED) CONTENT (if applicable)

4. I confirm that I am duly authorized to sign this contract.

Signed at .............................................ON......................................

Name (print) ...........................................

Signature ...........................................

Official stamp witnesses

1. ............................

2. ............................

Date ............................

Mbd 8

8. Declaration of bidder’s past supply chain management practices

1 This Municipal Bidding Document must form part of all bids invited.

2 It serves as a declaration to be used by municipalities and municipal entities in ensuring that when goods

and services are being procured, all reasonable steps are taken to combat the abuse of the supply chain

management system.

3 The bid of any bidder may be rejected if that bidder, or any of its directors have:

a. abused the municipality’s / municipal entity’s supply chain management system or committed any

improper conduct in relation to such system;

b. been convicted for fraud or corruption during the past five years;

c. willfully neglected, reneged on or failed to comply with any government, municipal or other public sector

contract during the past five years; or

d. been listed in the Register for Tender Defaulters in terms of section 29 of the Prevention and Combating

of Corrupt Activities Act (No ).

4 In order to give effect to the above, the following questionnaire must be completed and submitted

with the bid.

Item Question Yes No

4.1 Is the bidder or any of its directors listed on the National Treasury’s Database of Yes No

Restricted Suppliers as companies or persons prohibited from doing business with the

public sector?

(Companies or persons who are listed on this Database were informed in writing of this

restriction by the Accounting Officer/Authority of the institution that imposed the

restriction after the audi alteram partem rule was applied).

The Database of Restricted Suppliers now resides on the National Treasury’s

website (www.treasury.gov.za) and can be accessed by clicking on its link at the

bottom of the home page.

4.1.1 If so, furnish particulars:

4.2 Is the bidder or any of its directors listed on the Register for Tender Defaulters in terms Yes No

of section 29 of the Prevention and Combating of Corrupt Activities Act (No )?

The Register for Tender Defaulters can be accessed on the National Treasury’s

website (www.treasury.gov.za) by clicking on its link at the bottom of the home

page.

4.2.1 If so, furnish particulars:

4.3 Was the bidder or any of its directors convicted by a court of law (including a court of Yes No

law outside the Republic of South Africa) for fraud or corruption during the past five

years?

4.3.1 If so, furnish particulars:

Item Question Yes No

4.4 Does the bidder or any of its directors owe any municipal rates and taxes or municipal Yes No

charges to the municipality, or to any other municipality, that is in arrears for more than

three months?

4.4.1 If so, furnish particulars:

4.5 Was any contract between the bidder and the municipality or any other organ of state Yes No

terminated during the past five years on account of failure to perform on or comply with

the contract?

4.7.1 If so, furnish particulars:

Certification

I, the undersigned (full name) .......................................................

Certify that the information furnished on this declaration form true and correct.

I accept that, in addition to cancellation of a contract, action may be taken against me

Should this declaration prove to be false.

................................................ ................................

Signature Date

.............................................. ................................

Position Name of Bidder

Mbd 9

Certificate of independent bid determination

I, the undersigned, in submitting the accompanying bid:

(Bid Number and Description)

in response to the invitation for the bid made by:

(Ingquza Hill Local Municipality)

do hereby make the following statements that I certify to be true and complete in every respect:

I certify, on behalf of:___________________________________________________that:

(Name of Bidder)

1. I have read and I understand the contents of this Certificate;
2. I understand that the accompanying bid will be disqualified if this Certificate is found not to be true and

complete in every respect;

3. I am authorized by the bidder to sign this Certificate, and to submit the accompanying bid, on behalf of the

bidder;

4. Each person whose signature appears on the accompanying bid has been authorized by the bidder to

determine the terms of, and to sign, the bid, on behalf of the bidder;

5. For the purposes of this Certificate and the accompanying bid, I understand that the word “competitor” shall

include any individual or organization, other than the bidder, whether or not affiliated with the bidder, who:

(a) has been requested to submit a bid in response to this bid invitation;

(b) could potentially submit a bid in response to this bid invitation, based on their qualifications,

abilities or experience; and

(c) provides the same goods and services as the bidder and/or is in the same line of business as

the bidder.

6. The bidder has arrived at the accompanying bid independently from, and without consultation,

communication, agreement or arrangement with any competitor. However communication between

partners in a joint venture or consortium3 will not be construed as collusive bidding.

7. In particular, without limiting the generality of paragraphs 6 above, there has been no consultation,

communication, agreement or arrangement with any competitor regarding:

(a) prices;

(b) geographical area where product or service will be rendered (market allocation)

(c) methods, factors or formulas used to calculate prices;

(d) the intention or decision to submit or not to submit, a bid;

(e) the submission of a bid which does not meet the specifications and conditions of the bid; or

(f) bidding with the intention not to win the bid.

8. In addition, there have been no consultations, communications, agreements or arrangements with any

competitor regarding the quality, quantity, specifications and conditions or delivery particulars of the

products or services to which this bid invitation relates.

9. The terms of the accompanying bid have not been, and will not be, disclosed by the bidder, directly or

indirectly, to any competitor, prior to the date and time of the official bid opening or of the awarding of the

contract.

10. I am aware that, in addition and without prejudice to any other remedy provided to combat any restrictive

practices related to bids and contracts, bids that are suspicious will be reported to the Competition Commission

for investigation and possible imposition of administrative penalties in terms of section 59 of the Competition

Act No and or may be reported to the National Prosecuting Authority (NPA) for criminal investigation

and or may be restricted from conducting business with the public sector for a period not exceeding ten (10)

years in terms of the Prevention and Combating of Corrupt Activities Act No or any other applicable

legislation.

......................................................... .......................................

Signature Date

.......................................................... .......................................

Position Name of Bidder