Specialised mhe fleet management services — 8-Year national contract for TRANSNET

Transnet seeks a Preferred Service Provider for Specialised Material Handling Equipment (MHE) Fleet Management Services nationally for 8 years. Coverage: all Transnet Operating Divisions (TFR, TPT, TNPA, TE, TPL, TCC, TRIM, TP, subsidiaries, JVs, future entities) across all nine provinces. Services: Full Maintenance Leasing (FML) minimum 8 years, Short Term Rental (STR) up to 12 months, Managed Maintenance (MM) for Transnet-owned MHE (optional per division), Sale & Leaseback (optional if economically viable). Service elements: 24hr maintenance/roadside assistance, usage management, product training/handover, fines/licensing, accident management, disposal, comprehensive reporting with fleet systems/dashboards integrable into Transnet Integrated Fuel and Fleet Management System. Equipment: forklifts (multiple weight classes), reach stackers, terminal tractors, front end loaders, heavy duty trailers, mobile ship loaders, haulers, hoppers, skid steer loaders, truck loader back-hoes, terminal truck loaders, telehandlers, bobcats, yellow plant equipment (three-quote). 95% service level guarantee (non-negotiable). Transformation: 30% subcontracting mandatory.

Closing date: 09 October 2026 at 15:00 PM. Non-compulsory briefing session: 22 September 2026 at 10:00 via Microsoft Teams (Meeting ID: 369 601 391 010 930, Passcode: hf3Z8FT6) for approximately 3 hours. Clarification deadline: 30 September 2026 at 23:00 — submit RFP Clarification Request Form (Section 8) to [email protected]. Bid validity: 180 business days from closing date. Transnet may request extension; failure to respond excludes the bidder.

Non-compulsory pre-proposal briefing via Microsoft Teams on 22 September 2026 at 10:00 for approximately 3 hours. Meeting ID: 369 601 391 010 930, Passcode: hf3Z8FT6. Transnet encourages attendance but accepts no responsibility for disadvantage from non-attendance. Bidders must confirm attendance and number of representatives to [email protected]. Briefing starts punctually; no repetition for late arrivals. Bring copy of RFP.

SCM and technical enquiries: Mthokozisi Nkosi, email [email protected] (telephone and fax not applicable). SCM complaints: [email protected]. All post-closing communication only to [email protected]. Briefing attendance confirmations to same email.

Submission channel: Transnet e-tender portal (https://transnetetenders.azurewebsites.net). Bidders must register a company profile, log an intent to bid, and upload all documents in PDF format (max 30 MB per upload; multiple uploads allowed). Excel annexures must be converted to a single PDF workbook. All returnable documents listed in Section 5 must be completed, signed, stamped, and dated on every page by an authorised signatory (proof of authority required). No late submissions accepted; Transnet recommends submitting at least one day before closing. Joint ventures may submit via one partner's profile but must include a signed JV/consortium agreement with percentage split and responsibilities. Submissions through another company's profile will be disqualified.

Annexure A: Technical Desktop Questionnaire, Annexure B: Technical Presentation Questionnaire, Annexure C: Scope of Service, Annexure D: Pricing Schedule, Annexure E: Draft Master Agreement, Annexure F: Draft SLA, Annexure G: General Bid Conditions, Annexure H: Supplier Integrity Pact, Annexure I: NDA, Annexure J: Supplier Declaration Form, Section 5 Proposal Form, Section 6 Certificate of Acquaintance, Section 7 RFP Declaration, Section 8 Clarification Request Form, Section 9 Specific Goals Points Claim Form, Section 10 Job-Creation Schedule, SBD 5, SBD 1.

Stage 1: Administrative and Substantive Responsiveness — checks for on-time submission, completeness of all returnable documents (Section 5), valid signatures and certificates, priced offer per Section 4 and Annexure D, and material compliance with scope. Both tests must be passed to proceed.

Stage 2 Step 2.1: Technical Desktop Questionnaire (Annexure A) — 13 criteria totalling 100 points; minimum 70 points required. Criteria: fleet size history (10), national footprint (10), customer references (5), electronic quotations (5), delivery from signed order (10), scheduled/unscheduled maintenance management (10), load testing management (10), fleet management system and reporting (10), tracking devices (5), fixed/variable billing (5), technical services for accessories (10), licensing services (2), call centre and breakdown services (5), physical equipment audit (3). Scoring: Excellent=5, Very Good=4, Good=3, Average=2, Poor=1, No Competency=0. Scores rounded to two decimal places.

Stage 2 Step 2.2: Technical Presentation (Annexure B) — 5 criteria totalling 100 points; minimum 70 points required. Criteria: operational/finance processes and reporting (50), relationship and key account management (30), continuous improvement and cost reduction strategy (10), disaster recovery plan (5), call centre operations (5).

Stage 3: Price/TCO weighted 90 points using formula PS = 90 × (1 − (Pt − Pmin)/Pmin); Specific Goals (B-BBEE) weighted 10 points per Section 9 claim form. Transnet may negotiate if highest-ranked price is not market-related and reserves the right to cancel.

Scope: National MHE Fleet Management Services for all Transnet Operating Divisions (TFR, TPT, TNPA, TE, TPL, TCC, TRIM, TP, subsidiaries, JVs, future entities) across all nine provinces for 8 years. Services: Full Maintenance Leasing (FML) minimum 8 years, Short Term Rental (STR) up to 12 months, Managed Maintenance (MM) for Transnet-owned MHE (optional per division), Sale & Leaseback (optional if economically viable). Service elements: 24hr maintenance and roadside assistance, usage management, product training and handover, fines and licensing, accident management, disposal of FML/MM assets, comprehensive management information reporting with fleet systems and dashboards integrable into Transnet Integrated Fuel and Fleet Management System. Equipment portfolio: forklifts (≤3.5T, >3.5–7T, >7–10T, >10–15T, >15–25T, >25–45T), reach stackers, terminal tractors, front end loaders, heavy duty trailers, mobile ship loaders, haulers, hoppers, skid steer loaders, truck loader back-hoes, terminal truck loaders, telehandlers, bobcats, and yellow plant equipment (three-quote process). Indicative 8-year forecast quantities provided for pricing only (not guaranteed): e.g., forklift ≤3.5T 119 units, reach stacker 49, terminal tractor 37, front end loader 1. Service level: 95% average as per Annexure F Draft SLA (non-negotiable). Minimum 5 experienced national account representatives required. Quarterly Operational Steering Committee reviews. Environmental policies on waste disposal, recycling, energy conservation to be submitted.

SRM Strategy-aligned supplier relationship management. Supplier Performance Management Tool for real-time compliance tracking. Supplier Risk Management Framework embedded end-to-end. Strategic Supplier Segment classification with executive-level oversight, quarterly Steering Committee meetings, and structured governance. Continuous improvement and TCO reduction initiatives. Capability upliftment and skills transfer requirements. Sale & Leaseback methodology: at contract start, assess current leased MHE for economic viability and risk mitigation; approach current suppliers for acquisition to consolidate into new contract. At contract end, incumbent provides settlement values for Transnet to consider sale and leaseback of MHEs to incoming provider if economically viable. Three-quote process for yellow plant equipment and trailers.

Technical Desktop criteria require demonstrated history of MHE fleet size managed (10 points), national footprint (10 points), customer references (5 points), ability to deliver from signed order date (10 points). Financial standing: last audited financial statements (entities >1 year), banker's letter of good financial standing, ITC Credit Worthiness report per director (entities <1 year). Minimum 5 experienced national account representatives required. Key account management of Transnet employees scored in Technical Presentation (30 points). Transnet reserves right to request replacement of any service provider team member.

Technical Desktop evaluation criteria (Annexure A) serve as quality management indicators: fleet size history, national footprint, customer references, electronic quotation capability, delivery lead time, scheduled/unscheduled maintenance management, load testing per unit specification, fleet management system and reporting, tracking devices, fixed/variable billing, technical services for accessories, licensing services, call centre and breakdown services, physical equipment audits. Service provider must guarantee 95% overall service level per Annexure F Draft SLA covering equipment availability, maintenance turnaround, safety compliance, operator training effectiveness, system reliability across FML, MM, rental, and support services. Continuous improvement and TCO reduction initiatives required. Supplier Performance Management Tool for real-time compliance tracking. Supplier Risk Management Framework embedded end-to-end.

Pricing per Annexure D (Pricing Schedule) in ZAR inclusive of VAT. FML rate card with hourly bands (60, 80, 100, 150, 200, 250, 300 HRS) for categories: Forklift ≤3.5T (119 units), Forklift >3.5–7T (59), Forklift >7–10T (31), Forklift >10–15T (3), Reach Stacker (49), Terminal Tractor (37), Front End Loader (1). Trailers excluded from rate card — three-quote system applies. Indicative 8-year forecast quantities for pricing only, not guaranteed volumes. Prices valid 180 business days from closing. Escalation basis (interest rate, tracking fee, admin fee, licensing, labour, etc.) must be declared as notes to Section 4 and Annexure D per Annexure E Draft Master Agreement. Transnet reserves right to negotiate periodic adjustments. Price evaluation: 90 points TCO formula; post-tender negotiation if not market-related.

Pricing: Submit strictly per Annexure D (Pricing Schedule) in ZAR inclusive of VAT. Prices based on 8-year period, valid for 180 business days from closing. Escalation clauses per Annexure E (Draft Master Agreement) — bidders must declare escalation basis (interest rate, tracking fee, admin fee, licensing, labour, etc.) as notes to Section 4 and Annexure D. Transnet reserves right to negotiate periodic price adjustments. Trailers not on rate card; three-quote system applies. Price evaluation: 90 points using TCO formula; Transnet may engage in post-tender negotiation if highest-ranked price not market-related, failing which tender may be cancelled. Financial due diligence: last audited financial statements (entities >1 year), banker's letter of good standing, and ITC Credit Worthiness report per director (entities <1 year) may be requested.

Mandatory: CSD registration (foreign suppliers with no local entity exempt), valid SARS Tax Compliance Status PIN or printed TCS certificate (each JV/consortium party/subcontractor must submit separately), B-BBEE Status Level Verification Certificate or sworn affidavit (EMEs/QSEs) for Specific Goals points claim (Section 9). Employment Equity Act compliance (including Section 53). Security clearance to CONFIDENTIAL/SECRET/TOP SECRET level required for successful bidder, personnel, and subcontractors (bidder's responsibility). Transformation condition: 30% subcontracting of total contract value mandatory. Legal review of proposed terms — material deviation from standard terms may disqualify. Returnable forms (compressed): SBD 1 (Invitation to Bid — offer cover page), SBD 5 (not detailed in extract), Section 5 Proposal Form and List of Returnable Documents, Section 6 Certificate of Acquaintance, Section 7 RFP Declaration and Breach of Law Form, Section 8 Clarification Request Form, Section 9 Specific Goals Points Claim Form, Section 10 Job-Creation Schedule, Annexures A–K. POPIA compliance: Sections 12 and 13 (normal and operator contracts). Supplier Integrity Pact (Annexure H) and NDA (Annexure I) required.

B-BBEE Status Level Verification Certificate or sworn affidavit (EMEs/QSEs) mandatory for Specific Goals points claim via Section 9 form. Preference points awarded per Section 9 table: 51% black ownership yields 5 points. JV/consortium evaluated on consolidated B-BBEE scorecard. Transformation condition: 30% subcontracting of total contract value to EMEs/QSEs required as condition of contract. Specific Goals weighted 10 points in final evaluation.

Safety compliance is a measured component of the 95% service level guarantee per Annexure F Draft SLA. Operator training effectiveness explicitly included in SLA obligations. Load testing management per unit specification is a scored technical criterion (10 points). Disaster Recovery Plan required (5 points in Technical Presentation). Security clearance to CONFIDENTIAL/SECRET/TOP SECRET level required for all personnel. No additional OHS-specific requirements detailed in extracted text.

Bidders must submit details of entity's environmental policies covering waste disposal, recycling, and energy conservation commitments as part of green economy/carbon footprint assessment (Section 3, paragraph 4). No specific environmental standards or certifications mandated in extracted text.

Contract duration: 8 years. Transformation initiatives as condition of contract: 30% subcontracting of total contract value mandatory. Legal review of proposed contractual terms — material deviation from Transnet standard terms may cause disqualification. Security clearance to CONFIDENTIAL/SECRET/TOP SECRET level required for successful bidder, personnel, and subcontractors (bidder's responsibility). Annual price review with benchmarking against lowest price; must match or better within 30 days or contract may be terminated. 'As and when required' purchase orders. Transnet reserves rights to modify scope, cancel bid, split award, validate bid information, request audited financials, place non-compliant bidders on National Treasury Restricted Suppliers Database (up to 10 years), appoint standby contractor (2nd ranked) if primary fails to sign or perform. ESG information may be requested at any stage (not for evaluation). POPIA compliance per Sections 12 and 13. Supplier Integrity Pact (Annexure H) and NDA (Annexure I) binding. Service level: 95% average per Annexure F Draft SLA (non-negotiable, penalties apply). Minimum 5 national account representatives. Quarterly Operational Steering Committee reviews. Transnet may request replacement of any service provider team member.

Stage 1: Administrative and Substantive Responsiveness — on-time submission, complete returnable documents (Section 5), valid signatures/certificates, priced offer per Section 4/Annexure D, material scope compliance. Both tests must pass.

Stage 2 Step 2.1: Technical Desktop (Annexure A) — 13 criteria, 100 points, minimum 70. Scoring: Excellent=5 to No Competency=0. Scores rounded to 2 decimals.

Stage 2 Step 2.2: Technical Presentation (Annexure B) — 5 criteria, 100 points, minimum 70.

Stage 3: Price/TCO 90 points (formula PS=90×(1−(Pt−Pmin)/Pmin)), Specific Goals 10 points (Section 9). Transnet may negotiate if highest price not market-related; sequential negotiation with ranked bidders; may cancel if unresolved. JV/consortium evaluated on consolidated B-BBEE scorecard.

Transnet is seeking a partner(s) to provide Specialised Material Handling Equipment (MHE) Fleet Management Services nationally, covering all Operating Divisions. The partnership aims to reduce costs, improve availability, and streamline processes. The service provider must share Transnet's mission and work collaboratively to enhance current practices. The contract is for a maximum of eight years, with the possibility of appointing one or more preferred service providers. The service provider must ensure at least 95% availability of leased assets, manage maintenance and repairs, and provide 24/7/365 support. Optional services include providing MHE operators, cleaning and washing, disposal of Transnet-owned equipment, and sale-and-lease-back arrangements.

Bidders must complete and sign the returnable document (RFP No TCC/2023/08/0001/40193/RFP). The document includes standard National Treasury forms (SBDs) which must be submitted: SBD 1 (Invitation to Bid), SBD 3.1/3.2/3.3 (Pricing Schedule), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim for B-BBEE), SBD 6.2 (Declaration for Local Production and Content), SBD 7.1/7.2 (Contract Form), SBD 8 (Declaration of Past SCM Practices), SBD 9 (Certificate of Independent Bid Determination), and Authority to Sign/Board Resolution. Bidders must be CSD-registered, have a valid SARS tax compliance status (TCS or tax pin), and meet the required B-BBEE level (split not stated in extracted text). No CIDB grading or specific turnover thresholds were mentioned in the extracted document.

The scope of service includes: Long Term Lease options (Full Maintenance Leasing for minimum eight years), Short Term Lease options (Short Term Rental for maximum 12 months), Maintenance options (Managed Maintenance for Transnet's currently owned MHE, optional per Operating Division), and Sale and Lease Back (optional only if economically viable, assessed at contracting stage and at contract end stage). Fleet management services include: providing electronic quotations (Schedule 1's) for FML, STR and MM requirements (minimum 3 quotes, preferably local manufactured/assembled equipment, separate quotes for transportation); ordering as per signed Schedule 1 orders with lead time of nine months; full delivery and handover of leased units including manuals and safety files and product awareness for operators; providing full scheduled and unscheduled maintenance to ensure 95% availability; providing MHE operators when needed (optional, quoted separately); providing efficient Fleet Management System and Reporting with online access to a 24/7 live tracking system with at least 14 tracking functionalities (driver identification, speeding exceptions, location, overloading exceptions, harsh/critical impact, over revving, ignition on, productivity, temperature high, battery voltage low, utilization for billing, oil pressure low, over cranking, excess idle); providing statistics and analysis on operator default costs; improving driver and operator safety with annual awareness campaigns; accident repair management and accident reduction processes; Key Account Managers/Client Liaison Officers supporting Operating Divisions; annual physical MHE audits; technical services and advice; monthly usage management and reporting; quarterly restructuring proposals for FML usage exceeding agreed hours; first registration and annual licence renewals; fitment of accessories; transfer of ancillary equipment; annual load testing by certified Lifting Machinery Entity companies; ensuring new equipment is clean at delivery; 24/7/365 Call Centre and Breakdown Services; ensuring Certificate of Fitness requirements; managing Transnet Owned Maintenance by providing at least 2 quotes; purchasing critical spares; providing battery operated options for forklifts; including 5 sets of tyre options in Schedule 1's; providing online access to Fleet Management System with web-based reporting for online quotations, delivery tracking, and equipment management services (scheduled/unscheduled maintenance, repairs, accident management, breakdown services). Additional support services include: disposal of Transnet Owned Equipment (optional), disposal of FML units, electronic replacement programme for expiring leases, electronic submission of quotation and approval, additional proposals to improve efficiencies, and integration of all fleet management reporting into the Transnet Integrated Fuel and Fleet management system.

The Supplier Declaration Form is part of the vendor registration process for the successful bidder. It collects company details, banking information, B-BBEE status, and tax compliance information. The form includes a table to confirm B-BBEE level with procurement recognition percentages. It also includes a sworn affidavit and declarations regarding personal information processing under POPIA.

No specific dates are stated in the document. The Supplier Declaration Form is only completed by the successful bidder after award. Affidavits and B-BBEE certificates must be resubmitted annually.

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Submit the completed Supplier Declaration Form and all required supporting documents to the Transnet Official handling the procurement. The form must be returned with supporting documents as per Appendix V. The successful bidder completes this form; it is not required at bid submission. Supporting documents include CSD registration number, company details (trading name, registered name, registration number, income tax number, form of entity), banking details, VAT registration proof or sworn affidavit if not VAT registered, and B-BBEE status confirmation. The form includes a table to confirm B-BBEE level: 100% black owned (Level One, 135% procurement recognition), more than 51% black (Level Two, 125%), less than 51% black (Level Four, 100%). EMEs and QSEs (QSEs with more than 51% black ownership) may provide an affidavit instead of a B-BBEE certificate, following the examples in Appendix III and IV. Affidavits must be resubmitted annually; failure may result in temporary suspension of the supplier's account. Non-VAT-registered suppliers must confirm annually that their taxable supplies do not exceed the R1 million threshold. The form includes a sworn affidavit (valid 12 months from date signed by commissioner) and a declaration that all information is true and correct. The supplier must notify Transnet in writing of any bank account changes and provide proof of employee classification for tax purposes as per the Fourth Schedule. Transnet may request additional information during processing.

The Supplier Declaration Form must be completed by the successful bidder and returned with supporting documents as per Appendix V to the Transnet Official. Required documents include: CSD registration number, company details (trading name, registered name, registration number, income tax number, form of entity), banking details, VAT registration proof or sworn affidavit if not VAT registered, B-BBEE certificate or affidavit (as applicable), and for EMEs a certified letter from an auditor/accountant confirming turnover and black ownership. The form includes sections for company contact details, number of personnel, and B-BBEE status confirmation.

The document does not state evaluation criteria for the tender. The Supplier Declaration Form includes B-BBEE level confirmation which may affect procurement recognition, but no scoring methodology is provided.

supply an affidavit as per

(Appendix D and E). These affidavits must be resubmitted on an annual basis as failure to do so may result in the

supplier’s account being temporarily suspended.

In addition, please note of the following very important information:

1. If your annual turnover is less than R10 million, then in terms of the DTI codes, you are cl

vendor master database. Please return the completed Supplier Declaration Form (SDF) together with the required

supporting documents as per Appendix V to the Transnet Official who is intending to procure your company’s

services / products, to enable us to process this request. Please only submit the documentation relevant to your

request.

Please Note: Effective 1 April 2016 all organisations, institutions and individuals who wish to provide goods

and/or services to organs of the State must be registered on the National Treasury’s Central Supplier Database

(CSD). This needs to be done via their portal at https://secure.csd.gov.za/ before applying to Transnet.

1. If your annual turnover is less than R10 million, then in terms of the DTI codes, you are classified as an

Exempted Micro Enterprise (EME). If your company is classified as an EME, please include in your submission, a

certified signed letter from your Auditor / Accountant confirming your company’s most recent annual turnover is

less than R10 million and percentage of black ownership and black female ownership in the company AND / OR BBBEE certificate and detailed scorecard from an accredited rating agency (e.g. permanent SANAS Member), or a

sworn Affidavit should you feel you will be able to attain a better B-BBEE score. (Appendix D).

2. If your annual turnover is between R10 million and R50 million , then in terms of the DTI codes, you

are classified as a Qualifying Small Enterprise (QSE) and you claim a specific B-BBEE level based on any 4 of the 7

elements of the B-BBEE score-card, please include your B-BBEE certificate in your submission as confirmation of

your status. Or if the Supplier is a QSE with More than 51% black owned, they can submit a sworn affidavit

(Appendix E).

Please Note: B-BBEE certificate and detailed scorecard should be obtained from an accredited rating agency (e.g.

permanent SANAS Member).

3. If your annual turnover exceeds R50 million , then in terms of the DTI codes, you are classified as a

purpose of, but not limited to, risk assessment, assurances, vendor management, contract award, contract

management, auditing, legal opinions/litigations, investigations (if applicable), document storage for the

legislatively required period, destruction, de-identification and publishing of personal information by Transnet

and/or its authorised appointed third parties.

status

If your business entity is not VAT Registered, please submit a current original sworn affidavit (see example in Appendix I).

How many personnel does the business employ? Full Time Part Time

Please Note: Should your business employ more than 2 full time employees who are not connected persons as defined in

the Income Tax Act, please submit a sworn affidavit, as per Appendix II.

R10Million

Most recent Financial Year’s Annual Turnover <R10Million >R50Million

<R50Million

Does your company have a valid B-BBEE certificate? Yes No

What is your Broad Based BEE status (Level 1 to 9)

% Black Women % Black Disabled % Black Youth

% Black Ownership

ownership person(s) ownership ownership

Please Note: Please provide proof of B-BBEE status as per Appendix V. If you qualify as an EME or QSE then provide an

affidavit following the examples provided in Appendix III and IV respectively. If you have indicated Black Disabled person(s)

ownership, then provide a certified letter signed by a physician, on the physician’s letterhead, confirming the disability.

20 ,

the Deponent having knowledge that he/she knows and understands the contents of this Affidavit, and

that he/she has no objection to taking the prescribed oath, which he/she regards binding on his/her

conscience and that the allegations herein contained are all true and correct.

20 ,

the Deponent having knowledge that he/she knows and understands the contents of this Affidavit, and

that he/she has no objection to taking the prescribed oath, which he/she regards binding on his/her

conscience and that the allegations herein contained are all true and correct.

• The enterprise is ______________% black owned;
• The enterprise is ______________% black woman owned;
• The enterprise is ______________% black youth owned;
• The enterprise is ______________% black disabled owned;
• Based on the management accounts and other information available for the _______ financial year, the income did not

exceed R50,000,000.00 (fifty million rand);

• The entity is an empowering supplier in terms of Clause 3.3 (a) or (b) or (c) or (d) or as amended 3.3 (e) of the DTI

Codes of Good Practice. (Tick appropriate box in table below).

(a) At least 25% of cost of sales, (excluding (b) Job Creation – 50% of jobs created are for

labour costs and depreciation) must be black people, provided that the number of

procurement from local producers or suppliers black employees in the immediate prior verified

in South Africa; for the services industry B-BBEE measurement is maintained

include labour costs but capped at 15%

(c) At least 25% transformation of raw material (d) At least 12 days per annum of productivity

/ beneficiation which include local deployed in assisting QSE and EME

manufacturing, production and /or assembly, beneficiaries to increase their operation or

and / or packaging financial capacity

(e) At least 85% of labour costs should be paid

to South African employees by service

industry entities

The Supplier Declaration Form includes contractual terms: the supplier warrants bank account details are correct and acknowledges payments will be made to the nominated account. Transnet will process personal information only with knowledge and authorisation of the respondent, treat it as confidential, and not disclose it unless required by law. Transnet will notify the respondent in writing of any unauthorised access or cybercrimes and report to relevant authorities. The respondent consents to processing of personal information for risk assessment, vendor management, contract award, contract management, auditing, legal opinions, investigations, and document storage for the legislatively required period. The respondent may request confirmation of personal information held by Transnet. The respondent declares that all personal information submitted is complete, accurate, not misleading, and up to date. The respondent indemnifies Transnet against civil or criminal action arising from inclusion of other data subjects' personal information without consent. The supplier must notify Transnet in writing of any bank account changes. Affidavits must be resubmitted annually; failure may result in temporary suspension of the supplier's account.

The Supplier Declaration Form is only to be completed by the successful bidder. The supplier must provide consent for processing of personal information under POPIA. The supplier warrants that bank account details are correct. Affidavits must be resubmitted annually; failure may result in temporary suspension of the supplier's account.

No additional evaluation criteria are stated in the document.

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Respondents may be requested to attend a site visit or briefing session where it is necessary to view the site in order to prepare their Bids, or where Transnet deems it necessary to provide further information. Where such visits or sessions are indicated as compulsory in the RFX Document, Respondents are obliged to attend as failure to do so will result in disqualification.

Returnable Documents: All returnable documents listed in the RFX Documents must be submitted with Respondent’s Bid. Failure to submit mandatory returnable schedules / documents will result in disqualification. Failure to submit other schedules / documents may result in disqualification. 12 DEFAULTS BY RESPONDENTS If the Respondent, after it has been notified of the acceptance of its Bid fails to: of 11 Transnet General Bid Conditions 12.1 enter into a formal contract when called upon to do so within such period as Transnet may specify; or 12.2 accept an order in terms of the Bid; 12.3 furnish satisfactory security when called upon to do so for the fulfilment of the contract; or 12.4 comply with any condition imposed by Transnet, Transnet may, in any such case, without prejudice to any other legal remedy which it may have, proceed to accept any other Bid or, if it is necessary to do so, call for Bids afresh, and may recover from the defaulting Respondent any additional expense incurred by Transnet in calling for new offers or in accepting a less favourable offer. 13 CURRENCY All monetary amounts referred to in a Bid response must be in Rand, the currency of the Republic of South Africa [ZAR], save to the extent specifically permitted in the RFP. 14 PRICES SUBJECT TO CONFIRMATION Prices which are quoted subject to confirmation will not be considered. 15 ALTERATIONS MADE BY THE RESPONDENT TO BID PRICES All alterations made by the Respondent to its Bid price(s) prior to the submission of its Bid Documents must be done by deleting the incorrect figures and words where required and by inserting the correct figures and words against the items concerned. All such alterations must be initialled by the person who signs the Bid Documents. Failure to observe this requirement may result in the particular item(s) concerned being excluded in the matter of the award of the business. 16 EXCHANGE AND REMITTANCE 16.1 The Respondent should note that where the whole or a portion of the contract or order value is to be remitted overseas, Transnet shall, if requested to do so by the Supplier, effect payment overseas directly to the foreign principal or manufacturer of such percentage of the contract or order value as may be stipulated by the Respondent in its Bid Documents. 16.2 It is Transnet’s preference to enter into Rand-based agreements. Transnet would request, therefore, that the Respondent give favourable consideration to obtaining forward exchange cover on the foreign currency portion of the Agreement at a cost that is acceptable to Transnet to protect itself against any currency rate fluctuation risks for the duration of any resulting contract or order. 16.3 The Respondent who desires to avail itself of the aforementioned facility must at the time of bidding furnish the information called for in the Exchange and Remittance section of the Bid Documents and also furnish full details of the principals or manufacturer to whom payment is to be made. 16.4 The South African Reserve Bank’s approval is required before any foreign currency payments can be made to or on behalf of Respondents. 16.5 Transnet will not recognise any claim for adjustment of the order and/or contract price if the increase in price arises after the date on which the Goods were to be delivered, as set out in the order and/or contract, or any subsequent agreement between the parties. 16.6 Transnet reserves the right to request a pro-forma invoice/tax invoice in order to ensure compliance with the contract and Value-Added Tax Act no. [VAT Act]. of 11 Transnet General Bid Conditions 17 ACCEPTANCE OF BID 17.1 Upon the acceptance of a Bid by Transnet, the parties shall be bound by these General Bid Conditions and any contractual terms and/or any schedule of “Special Conditions” or otherwise which form part of the Bid Documents. 17.2 Where the Respondent has been informed by Transnet of the acceptance of its Bid, an email communication that has been successfully sent to the Respondent shall be regarded as proof of delivery to the Respondent 1 day after the date of submission. 18 NOTICE TO UNSUCCESSFUL RESPONDENTS 18.1 Unsuccessful Respondents shall be advised in writing that their Bids have not been accepted as soon as possible after the closing date of the Bid. On award of business to the successful Respondent all unsuccessful Respondents must be informed of the name of the successful Respondent and of the reason as to why their Bids had been unsuccessful. 19 TERMS AND CONDITIONS OF CONTRACT 19.1 The Supplier shall adhere to the Terms and Conditions of Contract issued with the Bid Documents, together with any schedule of “Special Conditions” or otherwise which form part of the Bid Documents. 19.2 Should the Respondent find any conditions unacceptable, it should indicate which conditions are unacceptable and offer amendments/ alternatives by written submission on a company letterhead. Any such submission shall be subject to review by Transnet’s Legal Counsel who shall determine whether the proposed amendments /alternative(s) are acceptable or otherwise, as the case may be. Respondents will be afforded an opportunity to withdraw an unacceptable deviation, failing which the respondent will be disqualified. 20 CONTRACT DOCUMENTS 20.1 The contract documents will comprise these General Bid Conditions, the Terms and Conditions of Contract and any schedule of “Special Conditions” which form part of the Bid Documents. 20.2 The abovementioned documents together with the Respondent’s Bid response will constitute the contract between the parties upon receipt by the Respondent of Transnet’s letter of acceptance, subject to all additional amendments and/or special conditions thereto as agreed to by the parties. 20.3 Should Transnet inform the Respondent that a formal contract will be signed, the abovementioned documents together with the Respondent’s Bid response [and, if any, its covering letter and any subsequent exchange of correspondence] as well as Transnet’s Letter of Acceptance, shall constitute a binding contract until the final contract is signed. 21 LAW GOVERNING CONTRACT The law of the Republic of South Africa shall govern the contract created by the acceptance of a Bid. The domicilium citandi et executandi shall be a place in the Republic of South Africa to be specified by the Respondent in its Bid at which all legal documents may be served on the Respondent who shall agree to submit to the jurisdiction of the courts of the Republic of South Africa. A foreign Respondent shall, therefore, state in its Bid the name of its authorised representative in the Republic of South Africa who is empowered to sign any contract which may be entered into in the event of its Bid being accepted and to act on its behalf in all matters relating to the contract. of 11 Transnet General Bid Conditions 22 IDENTIFICATION If the Respondent is a company, the full names of the directors shall be stated in the Bid. If the Respondent is a close corporation, the full names of the members shall be stated in the Bid. If the Respondent is a partnership or an individual trading under a trade name, the full names of the partners or of such individual, as the case may be, shall be furnished. 23 RESPONDENT'S SAMPLES 23.1 If samples are required from Respondents, such samples shall be suitably marked with the Respondent's name and address, the Bid number and the Bid item number and must be despatched in time to reach the addressee as stipulated in the Bid Documents on or before the closing date of the Bid. Failure to submit samples by the due date may result in the rejection of a Bid. 23.2 Transnet reserves the right to retain samples furnished by Respondents in compliance with Bid conditions. 23.3 Payment will not be made for a successful Respondent’s samples that may be retained by Transnet for the purpose of checking the quality and workmanship of Goods delivered in execution of a contract. 23.4 If Transnet does not wish to retain unsuccessful Respondents’ samples and the Respondents require their return, such samples may be collected by the Respondents at their own risk and cost. 24 SECURITIES 24.1 The successful Respondent, when called upon to do so, shall provide security to the satisfaction of Transnet for the due fulfilment of a contract or order. Such security shall be in the form of a Deed of Suretyship [Deed of Suretyship] furnished by an approved bank, building society, insurance or guarantee corporation carrying on business in South Africa. 24.2 The security may be applied in whole or part at the discretion of Transnet to make good any loss or damage which Transnet may incur in consequence of a breach of the contract or any part thereof. 24.3 Such security, if required, shall be an amount which will be stipulated in the Bid Documents. 24.4 For the purpose of clause 24.124.1 above, Transnet will supply a Deed of Suretyship form to the successful Respondent for completion and no guarantee in any other form will be accepted. A copy of such form will be supplied to Respondents on request. For this purpose a Deed of Suretyship form will be provided which shall be completed and returned to Transnet or a designated official by the successful Respondent within 30 [thirty] calendar days from the date of the letter of acceptance. No payment will be made until the form, duly completed, is delivered to Transnet. Failure to return the Deed of Suretyship within the prescribed time shall, save where prior extension has been granted, entitle Transnet without notice to the Supplier to cancel the contract with immediate effect. 24.5 Additional costs incurred by Transnet necessitated by reason of default on the part of the Supplier in relation to the conditions of this clause 244 will be for the account of the Supplier. 25 PRICE AND DELIVERY BASIS FOR GOODS 25.1 Unless otherwise specified in the Bid Documents, the prices quoted for Goods must be on a Delivered Duty Paid [latest ICC Incoterms] price basis in accordance with the terms and at the delivery point or points specified in Transnet's Bid Documents. Bids for supply on any other basis of delivery are liable to disqualification. The lead time for delivery stated by the Respondent must be inclusive of all non- of 11 Transnet General Bid Conditions working days or holidays, and of periods occupied in stocktaking or in effecting repairs to or overhauling plant, which would ordinarily occur within the delivery period given by the Respondent. 25.2 Respondents must furnish their Bid prices in the Price Schedule of the Bid Documents on the following basis, Local Supplies - Prices for Goods to be manufactured, produced or assembled in the Republic of South Africa, or imported supplies held in South Africa, to be quoted on a Delivered RSA named destination basis., Imported Supplies - Prices for Goods to be imported from all sources to be quoted on a Delivered Duty Paid [latest ICC Incoterms] basis, to end destination in South Africa, unless otherwise specified in the Bid Price Schedule. 26 EXPORT LICENCE The award of a Bid for Goods to be imported may be subject to the issue of an export licence in the country of origin or supply. If required, the Supplier’s manufacturer or forwarding agent shall be required to apply for such licence. 27 QUALITY OF MATERIAL Unless otherwise stipulated, the Goods offered shall be NEW i.e. in unused condition, neither second-hand nor reconditioned. 28 VALUE-ADDED TAX 28.1 In respect of local supplies, i.e. Goods to be manufactured, produced or assembled in the Republic of South Africa, or imported supplies held or already in transit to South Africa, the prices quoted by the Respondent are to be inclusive of VAT which must be shown separately at the standard rate on the Tax Invoice. 28.2 In respect of foreign Services rendered, the invoicing by a South African supplier on behalf of its foreign principal rendering such Service represents a Service rendered by the principal; and, the Supplier’s Tax Invoice(s) for the local portion only [i.e. the "commission" for the Services rendered locally] must show the VAT separately. 29 IMPORTANT NOTICE TO RESPONDENTS REGARDING PAYMENT 29.1 Method of Payment, The attention of the Respondent is directed to the Terms and Conditions of Contract which set out the conditions of payment on which Bid price(s) shall be based., However, in addition to the aforegoing the Respondent is invited to submit offers based on alternative methods of payment and/or financing proposals., The Respondent is required to give full particulars of the terms that will be applicable to its alternative offer(s) and the financial merits thereof will be evaluated and taken into consideration when the Bid is adjudicated., The Respondent must, therefore, in the first instance, tender strictly in accordance with clause 29.1 (a) above. Failure to comply with clause 29.1 (a) above may preclude a Bid from further consideration. of 11 Transnet General Bid Conditions NOTE: The successful Respondent [the Supplier] shall, where applicable, be required to furnish a guarantee covering any advance payments. 29.2 Conditional Discount Respondents offering prices which are subject to a conditional discount applicable for payment within a specific period are to note that the conditional period will be calculated as from the date of receipt by Transnet of the Supplier’s month-end statement reflecting the relevant Tax Invoice(s) for payment purposes, provided the conditions of the order or contract have been fulfilled and the Tax Invoice is correct in all respects as referred to in the contract or order. Incomplete and/or incorrect Tax Invoices shall be returned and the conditional period will be recalculated from the date of receipt of the correct documentation. 30 CONTRACT QUANTITIES AND DELIVERY REQUIREMENTS 30.1 Contract Quantities, It must be clearly understood that although Transnet does not bind itself to purchase a definitive quantity under any contract which may be entered into pursuant to this Bid, the successful Respondent nevertheless undertakes to supply against the contract such quantities as may be ordered against the contract, which orders are posted or delivered by hand or transmitted electronically on or before the expiry date of such contract., It is furthermore a condition that Transnet will not accept liability for any material/stocks specially ordered or carried by the Respondent with a view to meeting the requirements under any such contract., The estimated planned quantities likely to be ordered by Transnet per annum are furnished in relevant section of the Bid Documents. For avoidance of doubt the estimated quantities are estimates and Transnet reserves the right to order only those quantities sufficient for its operational requirements. 30.2 Delivery Period, Period Contracts and Fixed Quantity Requirements It will be a condition of any resulting contract/order that the delivery period embodied therein will be governed by the provisions of the Terms and Conditions of Contract., Progress Reports The Supplier may be required to submit periodical progress reports with regard to the delivery of the Goods, Emergency Demands as and when required If, due to unforeseen circumstances, supplies of the Goods covered by the Bid are required at short notice for immediate delivery, the Supplier will be given first right of refusal for such business. If it is unable to meet the desired critical delivery period, Transnet reserves the right to purchase such supplies as may be required to meet the emergency outside the contract if immediate delivery can be offered from any other source. The Total or Partial Failure to Perform the Scope of Supply section in the Terms and Conditions of Contract will not be applicable in these circumstances. 31 PLANS, DRAWINGS, DIAGRAMS, SPECIFICATIONS AND DOCUMENTS 31.1 Copyright of 11 Transnet General Bid Conditions Copyright in plans, drawings, diagrams, specifications and documents compiled by the Supplier for the purpose of contract work shall be governed by the Intellectual Property Rights section in the Terms and Conditions of Contract. 31.2 Drawings and specifications In addition to what may be stated in any Bid Document, the Respondent should note that, unless notified to the contrary by Transnet or a designated official by means of an official amendment to the Bid Documents, it is required to tender for Goods strictly in accordance with the drawings and/or specifications supplied by Transnet, notwithstanding that it may be aware that alterations or amendments to such drawings or specifications are contemplated by Transnet. 31.3 Respondent’s drawings Drawings required to be submitted by the Respondent must be furnished before the closing time and date of the Bid. The non-receipt of such drawings by the appointed time may disqualify the Bid. 31.4 Foreign specifications The Respondent quoting for Goods in accordance with foreign specifications, other than British and American standards, is to submit translated copies of such specifications with the Bid. In the event of any departures or variations between the foreign specification(s) quoted in the Bid Documents, full details regarding such departures or variations must be furnished by the Respondent in a covering letter attached to the Bid. Non-compliance with this condition may result in disqualification. 32 BIDS BY OR ON BEHALF OF FOREIGN RESPONDENTS 32.1 Bids submitted by foreign principals may be forwarded directly by the principals or by its South African representative or agent to the designated official of Transnet according to whichever officer is specified in the Bid Documents. 32.2 In the case of a representative or agent, written proof must be submitted to the effect that such representative or agent has been duly authorised to act in that capacity by the principal. Failure to submit such authorisation by the representative or agent shall disqualify the Bid. 32.3 When legally authorised to prepare and submit Bids on behalf of their principals not domiciled in the Republic of South Africa, representatives or agents must compile the Bids in the names of such principals and sign them on behalf of the latter. 32.4 South African representatives or agents of a successful foreign Respondent must when so required enter into a formal contract in the name of their principals and must sign such contract on behalf of the latter. In every such case a legal Power of Attorney from their principals must be furnished to Transnet by the South African representative or agents authorising them to enter into and sign such contract., Such Power of Attorney must comply with Rule 63 (Authentication of documents executed outside the Republic for use within the Republic) of the Uniform Rules of Court: Rules regulating the conduct of the proceedings of the several provincial and local divisions of the Supreme Court of South Africa., The Power of Attorney must be signed by the principal under the same title as used in the Bid Documents., If a Power of Attorney held by the South African representative or agent includes matters of a general nature besides provision for the entering into and signing of a contract with Transnet, a certified copy thereof should be furnished. of 11 Transnet General Bid Conditions, The Power of Attorney must authorise the South African representative or agent to choose the domiciliumcitandietexecutandi. 32.5 If payment is to be made in South Africa, the foreign Supplier [i.e. the principal, or its South African agent or representative], must notify Transnet in writing whether, for payment by electronic funds transfer [EFT], funds are to be transferred to the credit of the foreign Supplier’s account at a bank in South Africa, in which case the name and branch of such bank shall be furnished; or, funds are to be transferred to the credit of its South African agent or representative, in which case the name and branch of such bank shall be furnished. 32.6 The attention of the Respondent is directed to clause 24 above [Securities] regarding the provision of security for the fulfilment of contracts and orders and the manner and form in which such security is to be furnished. 33 DATABASE OF RESTRICTED SUPPLIERS The process of restriction is used to exclude a company/person from conducting future business with Transnet and other organs of state for a specified period. No Bid shall be awarded to a Bidder whose name (or any of its members, directors, partners or trustees) appear on the Register of Tender Defaulters kept by National Treasury, or who have been placed on National Treasury’s List of Restricted Suppliers. Transnet reserves the right to withdraw an award, or cancel a contract concluded with a Bidder should it be established, at any time, that a bidder has been restricted with National Treasury by another government institution. 34 CONFLICT WITH ISSUED RFX DOCUMENT 34.1 Should a conflict arise between these General Bid Conditions and the issued RFX document, the conditions stated in the RFX document shall prevail. oooOOOooo of 11

No specific evaluation criteria stated in the provided text.

Prices for Goods must be quoted on a Delivered Duty Paid (latest ICC Incoterms) basis to the specified delivery point. Local supplies are quoted on a Delivered RSA named destination basis; imported supplies on a Delivered Duty Paid basis to end destination in South Africa. Prices must be in Rand (ZAR) unless otherwise permitted. Prices subject to confirmation will not be considered. Alterations to bid prices must be made by deleting incorrect figures and initialled by the signatory.

Power of Attorney from their principals must be furnished to

Power of Attorney must comply with Rule 63 (Authentication of documents executed

Power of Attorney must be signed by the principal under the same title as used in the Bid

Power of Attorney held by the South African representative or agent includes matters of a

Power of Attorney must authorise the South African representative or agent to choose the

submit mandatory returnable schedules / documents will result in disqualification. Failure to submit other

schedules / documents may result in disqualification.

The contract documents comprise the General Bid Conditions, the Terms and Conditions of Contract, and any schedule of Special Conditions. Upon acceptance of the Bid, the parties are bound by these conditions. The law of the Republic of South Africa governs the contract. Respondents must indicate any unacceptable conditions and propose amendments, subject to review by Transnet's Legal Counsel. The contract is formed upon receipt of Transnet's letter of acceptance.

After the closing date of a Bid (i.e. during the evaluation period) the Respondent may only communicate with

27 quality of material ....................................................................................................................... 8

{"name":null,"email":null,"phone":null,"department":"ed Nations Global Compact","address":"luding information"}

Submit the bid in response to the RFX invitation. The closing date and time for receipt of bids are stated in the bid documents. Bids must be submitted in the manner and format specified in the RFX document. Bids received after the closing date and time will not be considered. Bidders must complete and submit all required forms and documents, including the RFX Declaration Form, the Supplier Integrity Pact (Annexure H), and any other returnable documents listed in the bid documents. Failure to submit a complete bid may result in disqualification.

Bids will be evaluated based on the criteria stated in the RFX document. Bidders must not appear on National Treasury's Register of Tender Defaulters or Database of Restricted Suppliers. Bidders must not have had a serious breach of corruption or fraud in the last 5 years. Bidders must not have been restricted from doing business with Transnet. Bidders must not have been involved in restrictive practices. Bidders must not have subcontracted without declaring it. Bidders must comply with the Supplier Integrity Pact. Bidders must meet all technical and commercial requirements as specified in the RFX document.

to the defined specifications of the works, goods and services; and

4.1 For the purposes of this undertaking in relation to any submitted Bid, the Bidder declares to fully understand

that the word “competitor” shall include any individual or organisation, other than the Bidder, whether or

not affiliated with the Bidder, who:

a) has been requested to submit a Bid in response to this Bid invitation;

b) could potentially submit a Bid in response to this Bid invitation, based on their qualifications, abilities

or experience; and

c) provides the same Goods and Services as the Bidder and/or is in the same line of business as the

Bidders must complete and sign the Supplier Integrity Pact (Annexure H), committing to prevent dishonesty, fraud, and corruption. Bidders must certify in the RFX Declaration Form that they have read and agree with the content of Annexure H. Bidders must disclose any conflict of interest. Bidders must not offer or accept gifts, business courtesies, or hospitality packages. Bidders must not solicit, accept, or offer gratuities, bribes, or kickbacks. Bidders must not misrepresent facts or furnish false or forged documents. Bidders must provide a copy of their code of conduct if required by Transnet. Bidders must not instigate third parties to submit bids. Bidders must not engage in litigation against Transnet in bad faith.

(or any of its members, directors, partners or trustees) appear on the Register of Tender Defaulters kept by

National Treasury, or who have been placed on National Treasury’s List of Restricted Suppliers. Transnet

reserves the right to withdraw an award, or cancel a contract concluded with a Bidder should it be

established, at any time, that a bidder has been restricted with National Treasury by another government

institution.

6.2 All the stipulations on Transnet’s restriction process as laid down in Transnet’s Supply Chain Policy and

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3.8 Transnet may require the Bidder / Supplier to furnish Transnet with a copy of its code of conduct. Such code

of conduct must address the compliance programme for the implementation of the code of conduct and

reject the use of bribes and other dishonest and unethical conduct.

3.9 The Bidder / Supplier will not instigate third persons to commit offences outlined above or be an accessory

to such offences.

3.10 The Bidder/Supplier confirms that they will uphold the ten principles of the United Nations Global Compact

(UNGC) in the fields of Human Rights, Labour, Anti-Corruption and the Environment when undertaking

business with Transnet as follows:

a) Human Rights

• Principle 1: Businesses should support and respect the protection of internationally proclaimed

human rights; and

• Principle 2: make sure that they are not complicit in human rights abuses.

b) Labour

• Principle 3: Businesses should uphold the freedom of association and the effective recognition of

the right to collective bargaining;

• Principle 4: the elimination of all forms of forced and compulsory labour;

• Principle 5: the effective abolition of child labour; and

• Principle 6: the elimination of discrimination in respect of employment and occupation.

c) Environment

• Principle 7: Businesses should support a precautionary approach to environmental challenges;

• Principle 8: undertake initiatives to promote greater environmental responsibility; and

• Principle 9: encourage the development and diffusion of environmentally friendly technologies.

d) Anti-Corruption

• Principle 10: Businesses should work against corruption in all its forms, including extortion and

bribery.

10.1 Transnet recognises that trust and good faith are pivotal to its relationship with its Bidders / Suppliers.

When a dispute arises between Transnet and its Bidder / Supplier, the parties should use their best

endeavours to resolve the dispute in an amicable manner, whenever possible. Litigation in bad faith negates

the principles of trust and good faith on which commercial relationships are based. Accordingly, following

a restriction process as mentioned in paragraph 6 above, Transnet will not do business with a company that

litigates against it in bad faith or is involved in any action that reflects bad faith on its part. Litigation in bad

faith includes, but is not limited to the following instances:

a) Vexatious proceedings: these are frivolous proceedings which have been instituted without proper

grounds;

b) Perjury: where a supplier make a false statement either in giving evidence or on an affidavit;

c) Scurrilous allegations: where a supplier makes allegations regarding a senior Transnet employee

which are without proper foundation, scandalous, abusive or defamatory; and

d) Abuse of court process: when a supplier abuses the court process in order to gain a competitive

advantage during a bid process.

11 general

11.1 This Integrity Pact is governed by and interpreted in accordance with the laws of the Republic of South

Africa.

11.2 The actions stipulated in this Integrity Pact are without prejudice to any other legal action that may follow

in accordance with the provisions of the law relating to any civil or criminal proceedings.

11.3 The validity of this Integrity Pact shall cover all the bidding processes and will be valid for an indefinite

period unless cancelled by either Party.

11.4 Should one or several provisions of this Integrity Pact turn out to be invalid the remainder of this Integrity

Pact remains valid.

11.5 Should a Bidder / Supplier be confronted with dishonest, fraudulent or corruptive behaviour of one or more

Transnet employees, Transnet expects its Bidders / Suppliers to report this behaviour directly to a senior

Transnet official / employee or alternatively by using Transnet’s “Tip-Off Anonymous” hotline number 0800

003 056, whereby your confidentiality is guaranteed.

The Parties hereby declare that each of them has read and understood the clauses of this Integrity Pact and shall

abide by it. To the best of the Parties’ knowledge and belief, the information provided in this Integrity Pact is true

and correct.

oooOOOooo

Private & Confidential

Transnet may reject the Bidder’s / Supplier’s application from the registration or bidding process and remove

the Bidder / Supplier from its database, if already registered.

5.2 If the Bidder / Supplier has committed a transgression through a violation of paragraph 3, or any material

violation, such as to put its reliability or credibility into question, Transnet may after following due procedures

and at its own discretion also exclude the Bidder / Supplier from future bidding processes. The imposition

and duration of the exclusion will be determined by the severity of the transgression. The severity will be

determined by the circumstances of the case, which will include amongst others the number of

transgressions, the position of the transgressors within the company hierarchy of the Bidder / Supplier and

the amount of the damage. The exclusion will be imposed for up to a maximum of 10 (ten) years. However,

6.4 The decision to restrict is based on one of the grounds for restriction. The standard of proof to commence

the restriction process is whether a “primafacie” (i.e. on the face of it) case has been established.

6.5 Depending on the seriousness of the misconduct and the strategic importance of the Goods/Services, in

addition to restricting a company/person from future business, Transnet may decide to terminate some or

all existing contracts with the company/person as well.

6.6 A supplier or contractor to Transnet may not subcontract any portion of the contract to a restricted company.

6.7 Grounds for restriction include: If any person/Enterprise which has submitted a Bid, concluded a contract,

or, in the capacity of agent or subcontractor, has been associated with such Bid or contract:

a) Has, in bad faith, withdrawn such Bid after the advertised closing date and time for the receipt of Bids;

b) has, after being notified of the acceptance of his Bid, failed or refused to sign a contract when called

upon to do so in terms of any condition forming part of the bid documents;

c) has carried out any contract resulting from such bid in an unsatisfactory manner or has breached any

condition of the contract;

d) has offered, promised or given a bribe in relation to the obtaining or execution of the contract;

e) has acted in a fraudulent or improper manner or in bad faith towards Transnet or any Government

Department or towards any public body, Enterprise or person;

f) has made any incorrect statement in a certificate or other communication with regard to the Local

7.1 The Bidder / Supplier hereby declares that no previous transgressions resulting in a serious breach of any

law, including but not limited to, corruption, fraud, theft, extortion and contraventions of the Competition

Act , which occurred in the last 5 (five) years with any other public sector undertaking,

government department or private sector company that could justify its exclusion from its registration on

the Bidder’s / Supplier’s database or any bidding process.

7.2 If it is found to be that the Bidder / Supplier made an incorrect statement on this subject, the Bidder /

already registered, for such reason (refer to the Breach of Law Form contained in the applicable RFX

document.)

8.1 Transnet shall also take all or any one of the following actions, wherever required to:

a) Immediately exclude the Bidder / Supplier from the bidding process or call off the pre-contract

negotiations without giving any compensation to the Bidder / Supplier. However, the proceedings with

the other Bidders / Suppliers may continue;

b) Immediately cancel the contract, if already awarded or signed, without giving any compensation to

the Bidder / Supplier;

c) Recover all sums already paid by Transnet;

d) Encash the advance bank guarantee and performance bond or warranty bond, if furnished by the

Bidder / Supplier, in order to recover the payments, already made by Transnet, along with interest;

e) Cancel all or any other contracts with the Bidder / Supplier;

f) Exclude the Bidder / Supplier from entering into any bid with Transnet and other organs of state in

future for a specified period; and

g) If the Supplier subcontracted a portion of the bid to another person without declaring it to Transnet,

Transnet must penalise the Supplier up to 10% of the value of the contract.

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10 dispute resolution

10.1 Transnet recognises that trust and good faith are pivotal to its relationship with its Bidders / Suppliers.

endeavours to resolve the dispute in an amicable manner, whenever possible. Litigation in bad faith negates

the principles of trust and good faith on which commercial relationships are based. Accordingly, following

a restriction process as mentioned in paragraph 6 above, Transnet will not do business with a company that

litigates against it in bad faith or is involved in any action that reflects bad faith on its part. Litigation in bad

faith includes, but is not limited to the following instances:

a) Vexatious proceedings: these are frivolous proceedings which have been instituted without proper

grounds;

b) Perjury: where a supplier make a false statement either in giving evidence or on an affidavit;

c) Scurrilous allegations: where a supplier makes allegations regarding a senior Transnet employee

which are without proper foundation, scandalous, abusive or defamatory; and

d) Abuse of court process: when a supplier abuses the court process in order to gain a competitive

advantage during a bid process.

Transnet official / employee or alternatively by using Transnet’s “Tip-Off Anonymous” hotline number 0800

003 056, whereby your confidentiality is guaranteed.

in exchange for an advantage in the bidding process, bid evaluation, contracting or implementation process

afford an undue advantage to a particular bidder during the tendering stage, and will further treat all Bidders

which will affect the evaluation of a Bid or where a Bidder has failed to declare any subcontracting

competitor regarding the quality, quantity, specifications and conditions or delivery particulars of the Goods

Technical presentation evaluation — 5 criteria, total 100 points, minimum 70 points required to proceed to Step 5.

1. MHE Fleet Management operational and finance processes (weighting 0.5, 50 points): covers quotations/ordering, deliveries, scheduled and unscheduled maintenance, call centre logging, billing of fixed and variable charges, reporting and dashboards. Scored 0-5 (5=50, 4=40, 3=30, 2=20, 1=10, 0=0).

2. Relationship and Key Account Management (weighting 0.3, 30 points): covers engagement plan and activities, customer support team allocation principles, organogram of management team. Scored 0-5 (5=30, 4=24, 3=18, 2=12, 1=6, 0=0).

3. Continuous Improvement and Value Adding Initiatives (weighting 0.1, 10 points): covers over and under utilisation, operator default costs, de-fleet/make good costs, tyre management, CO2 carbon emission/green economy. Scored 0-5 (5=10, 4=8, 3=6, 2=4, 1=2, 0=0).

4. Disaster Recovery Plan (weighting 0.05, 5 points): covers call centres, operational centres, operations and finance systems. Scored 0-5 (5=5, 4=4, 3=3, 2=2, 1=1, 0=0).

5. Call Centre Operations (weighting 0.05, 5 points): covers call answering, call logging with reference numbers, call allocation, follow ups with customer, close out with customer. Scored 0-5 (5=5, 4=4, 3=3, 2=2, 1=1, 0=0).

Scope: Specialised Material Handling Equipment (MHE) Fleet Management Services, nationally, for 8 years.

Bidders must present on five areas:

1. Fleet Management operational and finance processes — quotations/ordering, deliveries, scheduled and unscheduled maintenance, call centre logging and tracking, billing of fixed and variable charges, reporting and dashboards.
2. Relationship and Key Account Management — engagement plan and activities, customer support team allocation across all Transnet Operating Divisions and Regions, organogram of management team.
3. Continuous Improvement strategy — over and under utilisation, operator default costs, de-fleet/make good costs, tyre management, CO2 carbon emission/green economy.
4. Disaster Recovery Plan — continuity for call centres, operational centres, and operations and finance systems during emergencies, strikes, flooding, and load shedding.
5. Call Centre Operations — standard operating procedures for call answering, call logging with reference numbers, call allocation, follow-ups with customer, and close-out with customer.

Provision of Part 2: Specialised Material Handling Equipment (MHE) Fleet Management Services nationally for a period of eight (8) years. Reference GSM 16/11/1495.

Price is evaluated on a 90/10 preference point system (90 points for price, 10 points for B-BBEE). Bidders must submit pricing for new vehicles and sale-and-lease-back options across all equipment categories and utilisation bands. The pricing schedule requires monthly FML rental rates, short-term rental rates, and managed maintenance fees for Transnet-owned vehicles.

Fleet management services for specialised Material Handling Equipment (MHE) nationally for an 8-year period. Equipment categories include: Forklifts (≤3.5t, 3.5–7t, 7–10t, 10–15t, 15–25t, 25–45t), Front End Loaders, Reach Stackers, Terminal Tractors, and Trailers (Industrial 1t, Industrial 2t, Light luggage, Medium 1–2 axle +10t flatbed, Heavy duty 3–4 axle +10t flatbed). Utilisation bands: 60, 80, 100, 120, 200, 250, 300 hours/month. Service includes managed maintenance for Transnet-owned vehicles. Sale-and-lease-back covers existing fleet: Doosan D25S-5, D30S-5, D35C-5, D40S-5, D50C-5, D70S-5 forklifts; Bobcat S630; Afrit 12.6m tandem axle trailers. Vehicles located across Transnet Engineering (Durban, Bloemfontein, Koedoespoort, Uitenhage, Salt River, Germiston, Kroonstad, Coligny, Leeuhof, De Aar, Swartkops, New Brighton) and Transnet Freight Rail (Empangeni, City Deep, Bayhead, South Coast Road, Maritzburg, Kascon/Kaskon). Service intervals typically 250 hours; warranty 1000 hrs/1 year; tracking via FMX.

Pricing must be submitted as monthly FML rental rates for new vehicles and sale-and-lease-back vehicles, short-term rental monthly rates, and monthly managed maintenance fees for Transnet-owned vehicles. Settlement values, VINs, delivery dates, and quote numbers are recorded for each sale-and-lease-back asset. The contract period is 8 years. Inclusive hours per annum vary by asset (e.g., 300–6000 hrs for forklifts, 12000 hrs for trailers, 180000 hrs for one specific forklift).

Quotes for standard equipment must be provided within 3 days of receipt of request.

No eligibility criteria specified

Technical specifications for the MHE Fleet Management Services SLA:

• Three equipment categories covered: FML Equipment, STR Equipment, and Owned Equipment.
• Key performance indicators (KPIs) with required service levels (mostly 95%):

• Ordering, Provision and Delivery: Quotes for standard equipment within 3 days (FML) or 1 day (STR/OWNED); non-standard within 5 days. New FML equipment delivery per agreed lead time not exceeding 9 months; STR equipment within 3 days of purchase order.

• Equipment compliance: 100% in line with Transnet specifications.

• Scheduled Maintenance: Non-major components per OEM/agreed timeframes; major components within 7 days subject to OEM parts availability. Tyre replacement times vary by equipment class (Light 3 hrs, Medium 4 hrs, Heavy 6 hrs, Extra heavy/Forklifts 10 tons 8 hrs, Forklifts 10 tons 72 hrs). Windscreen/glass replacement within 8 hours after authorization.

• Unscheduled Maintenance: Non-major components per agreed/OEM times; major components within 7 days subject to OEM parts. Operator default repairs per quoted/OEM times.

• Warranty repairs: Replacement equipment within 8 hours; non-major repairs per agreed/OEM times; major repairs within 7 days subject to OEM parts.

• Breakdown attendance: Urban areas (<20 km from supplier workshop) within 2 hours (FML) or 1 hour (STR/OWNED); rural areas (>20 km) within 3 hours (FML) or 2 hours (STR/OWNED) plus 30 minutes per additional 50 km. Required service level 99%.

• Call centre: Log and acknowledge complaints within 24 hours (95% service level).

• Accidents/Incidents (Theft & Hijacking): Replacement equipment within 8 hours after purchase order (95%).

• Annual average service level targets: Year 1: 85%; Year 2: 90%; Years 3–6: 95%.
• Refuelling of equipment (home base vs on road) noted but no specific target given.

This draft master agreement governs the provision of specialised material handling equipment (MHE) fleet management services to Transnet SOC Ltd nationally for an 8-year period. MHE refers to equipment with gross mass exceeding 3,500 kg. The fleet comprises Transnet-owned MHE, full maintenance lease (FML) MHE, and short-term rental (STR) MHE. Services cover five allocated regions across all provinces. The agreement defines key terms, guiding principles (security of supply, cost reduction, core business focus, transformation), conditions precedent (supplier development and BBBEE improvement plans), appointment duration, early termination, BBBEE obligations, service levels, reporting, supplier development, sub-contracting, green economy, penalties, performance guarantee, fleet optimisation, managed maintenance, disposal, lease payments, STR rates, orders, accessories, compliance, licensing, driver verification, maintenance, breakdown services, fuel management, technical advice, training, call centre, user surveys, administration fee, liability, insurance, personnel obligations, section 197 indemnity, contract management, meetings, conflict of interests, force majeure, intellectual property, confidentiality, data protection, benchmarking, invoicing, withholding, breach, compensation, Transnet's option, transition, warranties, governing law, notices, dispute resolution, non-solicitation, cession, and miscellaneous provisions.

Scope: Provision of specialised material handling equipment (MHE) fleet management services nationally for Transnet SOC Ltd for an 8-year period.

MHE definition: Equipment with gross mass > 3,500 kg.

Fleet composition: Owned Fleet (Transnet-owned), Full Maintenance Lease (FML) MHE, and Short-Term Rental (STR) MHE.

Allocated regions: 5 regions covering all provinces (Western Cape; Eastern Cape; KwaZulu-Natal; Gauteng, Mpumalanga, Limpopo; Free State, North West, Northern Cape).

Services include: fleet management, managed maintenance, breakdown services/roadside assistance, call centre (24/7/365), fuel management, toll fees, technical advice, continuous improvement, technical training/skills transfer, user satisfaction surveys, MHE compliance/licensing, driver licence verification, accident/incident management, theft/hijack procedures, insurance claims, disposal of owned MHE, accessories/standard mandatory fitments/modifications, speed limiters.

Service levels: Operational SLA (Annexure 3) and Strategic SLA (Annexure 7) with weighted KPIs.

Uptime targets: Year 1 85%, Year 2 90%, Years 3–5 95% (excluding operator default, scheduled maintenance, insurable events not attributable to Service Provider).

Availability definition: Time MHE available for use excluding operator default, scheduled maintenance, insured events.

Scheduled maintenance: Per OEM recommendations, includes major component failures.

Unscheduled maintenance: Repairs other than scheduled, excluding operator default, insurable events, Service Provider fault; includes major component failures.

Breakdown services: 24/7 roadside assistance.

Call centre: Dedicated unique number, 24/7/365 support.

Reporting: Customer information schedules (Annexure 6), regular fleet management meetings (operational steercom, strategic steercom).

Transition phase: Defined transition period before operational phase.

Supplier development: Implementation plan with milestones, timelines, targets (Annexure 4).

Sub-contracting: Permitted subject to conditions.

Green economy: Environmental considerations (clause 16).

Methodology and approach guided by guiding principles (clause 4): security of supply, cost reduction, core business focus, transformation/empowerment. Service Provider must establish a 24/7/365 call centre, implement continuous improvement, provide technical advice and training, conduct user satisfaction surveys, and participate in operational and strategic steering committee meetings. Conditions precedent require finalisation of Supplier Development Implementation Plan and BBBEE Improvement Plan before full contract execution. Fleet management methodology includes managed maintenance, breakdown services, fuel management, and compliance/licensing. Sub-contracting permitted under clause 15. Transition phase defined before operational phase (clause 75).

Quality management requirements:

• Uptime targets: Year 1 85%, Year 2 90%, Years 3–5 95% (excluding operator default, scheduled maintenance, insurable events not attributable to Service Provider).
• Availability measured per MHE per Operational SLA and Strategic SLA.
• Required service levels: Weighted KPIs in Operational SLA (Annexure 3) and Strategic SLA (Annexure 7); weighting adjustable at Strategic Steercom.
• Scheduled maintenance per OEM recommendations, including major component failures.
• Unscheduled maintenance excludes operator default, insurable events, Service Provider fault.
• Breakdown services: 24/7 roadside assistance.
• Call centre: 24/7/365 dedicated support.
• Continuous improvement: Ongoing obligation (clause 11.6).
• Technical advice and training/skills transfer (clauses 50–51).
• User satisfaction surveys (clause 53).
• Benchmarking against market rates (clause 69).
• Reporting via customer information schedules (Annexure 6) and fleet management meetings.

Pricing structure:

• Lease payments for FML MHE: Monthly payment comprising capital costs, maintenance CPH, and depreciation element (clauses 23–24).
• STR rates for short-term rentals: Cost per hour (CPH) including maintenance and depreciation charges (clauses 26–27).
• Administration fee: Monthly fee per MHE (clause 54).
• Procurement spend calculation: Projected spend based on MHE numbers per type multiplied by prevailing STR rates and lease payments (definition 2.103).
• Restructuring of lease payments and STR rates: Annual adjustment mechanism (clause 28).
• Out-of-contract charges for services outside agreed scope (clause 29).
• Disposal fees for owned MHE (clause 21).
• Performance guarantee (BBBEE Guarantee Amount) (clause 18).
• Penalties for service level failures (clause 17).
• Compensation amount capped at R5 million (CPI-adjusted) for re-tender costs (clause 73).
• Invoicing: Tax invoices per VAT Act; payment terms per clause 70.
• Withholding of payment for non-performance (clause 71).
• Net book value validation by independent auditor at Service Provider cost (definition 2.84).

Pricing structure: Lease payments for FML MHE (monthly), STR rates for short-term rentals (cost per hour).

Lease payment components: Capital costs, maintenance CPH, depreciation element.

STR rates: Include maintenance and depreciation charges.

Administration fee: Monthly fee per MHE (clause 54).

Performance guarantee: Required from Service Provider (clause 18), amount defined as BBBEE Guarantee Amount.

Penalties: Applied for failure to meet required service levels (clause 17).

Compensation amount: Service Provider liable for re-tender costs up to R5 million (adjusted annually by CPI variance) if Transnet exercises option to re-tender (clause 73).

Invoicing and payment: Tax invoices per VAT Act, payment terms per clause 70.

Withholding of performance: Transnet may withhold payment for non-performance (clause 71).

Insurance: Service Provider must maintain adequate insurance (clause 57).

Fuel and toll fees: Managed by Transnet Fuel Solutions; toll fees via e-tag (SANRAL).

Restructuring of lease payments/STR rates: Allowed per clause 28.

Out-of-contract charges: For services outside agreed scope (clause 29).

Disposal fees: For owned MHE disposal (clause 21).

Net book value validation: Independent accredited auditor certificate at Service Provider cost (definition 2.84).

B-BBEE: Service Provider must have verified B-BBEE score; BBBEE Improvement Plan required as condition precedent (clauses 9, 10, 6.1.2).

Supplier development: Supplier Development Implementation Plan required as condition precedent (clauses 14, 6.1.1); commitments include monetary value, nature, extent, timelines (Annexure 4).

Compliance with applicable laws: All South African laws, including BBBEE Act, Competition Act, POPIA, VAT Act, Labour Relations Act (clause 55).

Insurance: Adequate coverage per clause 57.

Health and safety: Implied through OHS Act compliance; operator default and fraud provisions (clause 36).

Confidentiality and data protection: POPIA compliance (clause 68).

Intellectual property: Rights defined (clause 66).

Anti-corruption: Prohibited acts include bribery, fraud, collusion (clause 2.102).

Section 197 indemnity: Service Provider indemnifies Transnet for labour transfer liabilities (clause 61).

Force majeure: Standard definition excluding labour disputes not industry-wide (clause 65).

Dispute resolution: Escalation to steercoms, then expert determination, then arbitration (AFSA) (clauses 63, 79).

Governing law: South African law (clause 77).

No explicit CSD registration, tax clearance, or CIDB grading mentioned in this agreement; those would be in the main tender documents.

The agreement does not contain a dedicated health and safety section. Health and safety obligations are implied through compliance with applicable laws (clause 55) and operator default provisions (clause 36). Specific OHS requirements, safety plans, or HSE compliance details are not outlined in this draft master agreement; they would be addressed in the main tender documents or operational SLA.

Key contractual terms:

• Conditions precedent: Supplier Development Implementation Plan and BBBEE Improvement Plan must be agreed (clause 6).
• Appointment and duration: 8-year contract period from commencement date (TBA) (clause 7).
• Early termination: Provisions for termination by either party (clause 8).
• BBBEE: Ongoing commitments and improvement plan (clauses 9–10).
• Services: Defined in Annexure 2; includes fleet management, maintenance, breakdown, call centre, etc. (clause 11).
• Service levels: Operational SLA (Annexure 3) and Strategic SLA (Annexure 7) with weighted KPIs (clause 12).
• Reporting: Customer information schedules (Annexure 6) and regular meetings (clause 13).
• Supplier development: Implementation plan with milestones (clause 14, Annexure 4).
• Sub-contracting: Allowed with conditions (clause 15).
• Green economy: Environmental considerations (clause 16).
• Penalties: For service level failures (clause 17).
• Performance guarantee: Required from Service Provider (clause 18).
• Fleet optimisation: Continuous improvement (clause 19).
• Managed maintenance: Fixed maintenance fund per MHE (clauses 20–21).
• Disposal of owned MHE: Disposal fees and process (clause 21).
• FML MHE: Lease payments, lease period, maintenance/depreciation elements (clauses 22–24).
• STR MHE: Provision, rates, maintenance/depreciation charges (clauses 25–27).
• Restructuring of payments/rates: Annual adjustment mechanism (clause 28).
• Out-of-contract charges: For additional services (clause 29).
• Orders: Purchase order process (clause 30).
• Accessories, standard mandatory fitments, modifications (clause 31).
• Speed limiters: Required fitment (clause 32).
• Ownership and risk: Transfer points (clause 33).
• Delivery: Designated areas, acceptance (clause 34).
• MHE compliance and licensing (clause 35).
• Driver licence verification, operator default, fraud (clause 36).
• Traffic offences and fines (clause 37).
• Scheduled/unscheduled maintenance, tyres, car wash (clauses 38–41).
• Termination of individual contract (clause 42).
• Accidents/incidents, write-off, thefts/hijacks, insurance claims (clauses 43–46).
• Settlement amount computation (clause 47).
• Breakdown services/roadside assistance (clause 48).
• Fuel management and toll fees (clause 49).
• Technical advice, continuous improvement, training/skills transfer (clauses 50–51).
• Call centre (clause 52).
• User satisfaction survey (clause 53).
• Administration fee (clause 54).
• Compliance with laws (clause 55).
• Liability limitations (clause 56).
• Insurance requirements (clause 57).
• Service Provider and Transnet obligations (clauses 58–59).
• Personnel requirements (clause 60).
• Section 197 indemnity (clause 61).
• Contract management structure (clause 62).
• Meetings: operational steercom, strategic steercom (clause 63).
• Conflict of interests (clause 64).
• Force majeure (clause 65).
• Intellectual property rights (clause 66).
• Confidential information (clause 67).
• Protection of personal information (POPIA) (clause 68).
• Benchmarking (clause 69).
• Invoicing and payment (clause 70).
• Withholding of performance (clause 71).
• Breach and remedies (clause 72).
• Compensation amount (R5m cap, CPI-adjusted) (clause 73).
• Transnet's option to re-tender (clause 74).
• Transition phase (clause 75).
• Warranties by Transnet (clause 76).
• Governing law: South Africa (clause 77).
• Notices and legal process (clause 78).
• Dispute resolution: steercoms → expert → arbitration (AFSA) (clause 79).
• Non-solicitation (clause 80).
• Cession and assignment restrictions (clause 81).
• Miscellaneous (clause 82).

The agreement sets out guiding principles that may inform evaluation: security of supply, cost reduction, focus on core business, commitment to transformation and empowerment (including supplier development, local supplier engagement, competitiveness improvement, collaborative relationships, influencing OEMs to engage black suppliers, effective monitoring/evaluation/reporting). Conditions precedent require agreement on Supplier Development Implementation Plan and BBBEE Improvement Plan before full execution. These principles and plans could form part of the evaluation criteria in the main RFP, but this annexure does not specify explicit scoring weights or minimum thresholds.

Technical desktop evaluation questionnaire (Annexure A) for the RFP for specialised Material Handling Equipment (MHE) fleet management services to Transnet nationally for an 8-year period. Contains 14 scored criteria covering fleet size history, national footprint, customer references, quotation lead times, delivery lead times, maintenance management, load testing, fleet management system reporting, tracking services, billing capabilities, technical support, licensing, call centre/breakdown services, and equipment audits.

Technical desktop evaluation (Step 3) carries a total weighting of 100 points across 14 criteria. Bidders must achieve a minimum score of 70 points (70%) to proceed to Step 4.

Scoring criteria and evidence requirements:

1. History of fleet size managed for MHE (10 points): Total MHE units supplied/managed in the last 24 months. ≥500 units = 10 pts; 400–499 = 8 pts; 300–399 = 6 pts; 200–299 = 4 pts; 1–199 = 2 pts; 0 = 0 pts. Evidence: list of MHE units per client with contact details for validation.
2. National footprint (10 points): Office locations across provinces (including JV partners/sub-contractors). 6+ provinces = 10 pts; 5 provinces (Gauteng, KZN, Western Cape, Eastern Cape, Free State) = 8 pts; Gauteng, KZN, Western Cape = 6 pts; Gauteng, KZN = 4 pts; 1 province = 2 pts; 0 = 0 pts. Evidence: municipal accounts or lease agreements.
3. Customer references (5 points): Minimum 5 client reference letters on client letterhead, not older than 24 months, signed, with contact details, duration, and customer satisfaction percentage. Average satisfaction rating determines score: >95% (Excellent) = 5 pts; >90–95% (Very Good) = 4 pts; >80–90% (Good) = 3 pts; >70–80% (Acceptable) = 2 pts; >60–70% (Poor) = 1 pt; ≤60% or no feedback = 0 pts.
4. Electronic quotations within 3 days (5 points): Report showing quotation lead times (request date vs sent date) in last 24 months. ≤3 days = 5 pts; 4 days = 4 pts; 5 days = 3 pts; 6 days = 2 pts; 7 days = 1 pt; >7 days = 0 pts.
5. MHE delivery within 9 months (10 points): Report showing delivery lead times for all MHE delivered in last 24 months. <9 months = 10 pts; 9 months = 8 pts; 10 months = 6 pts; 11 months = 4 pts; 12 months = 2 pts; >12 months = 0 pts.
6. Scheduled/unscheduled maintenance management (10 points): Quarterly availability reports for last 24 months showing ≥95% average availability = 10 pts; 85–<95% = 8 pts; 75–<85% = 6 pts; 50–<75% = 4 pts; 30–<50% = 2 pts; <30% = 0 pts.
7. Load testing management (10 points): Report on MHE older than 12 months delivered in last 24 months with load testing completion dates and proof. ≥96% = 10 pts; >90–<96% = 8 pts; >85–90% = 6 pts; >80–85% = 4 pts; >70–80% = 2 pts; <70% = 0 pts.
8. Fleet Management System & Reporting (10 points): Sample reports covering 14 specified report types. ≥90% of reports = 10 pts; 85–<90% = 8 pts; 75–<85% = 6 pts; 50–<75% = 4 pts; 30–<50% = 2 pts; <30% = 0 pts.
9. Tracking devices, monitoring & reporting (5 points): Tracking reports covering 14 minimum functionalities per Annexure C. ≥90% = 5 pts; 85–<90% = 4 pts; 75–<85% = 3 pts; 50–<75% = 2 pts; 30–<50% = 1 pt; <30% = 0 pts.
10. Fixed and variable monthly billing for multiple cost centres (5 points): Billing reports showing both fixed (rental, tracking, managed services) and variable (repairs, tyres, operator default) costs. Full report = 5 pts; missing/none = 0 pts.
11. Technical services & support for accessories/fitments (10 points): Up to 3 reference letters covering 5 sub-requirements. All 5 covered = 10 pts; 4 = 8 pts; 3 = 6 pts; 2 = 4 pts; 1 = 2 pts; 0 = 0 pts.
12. Licensing services & management (2 points): Process and sample reports with equipment details, original/renewal dates. Full competency = 2 pts; none = 0 pts.
13. 24/7 Call Centre & Breakdown services (5 points): Address, contact details, infrastructure photos, and breakdown agreements. All provided = 5 pts; address, phone, and one agreement = 2.5 pts; none = 0 pts.
14. Physical equipment audit (3 points): Process and sample audit reports with equipment details, location, date, issues, resolution. Full = 3 pts; partial = 1.5 pts; none = 0 pts.

All evidence must be in the name of the bidding company, signed JV partner, or signed sub-contractor. Documents from unrelated entities will not be accepted. Transnet reserves the right to contact clients to validate fleet size and customer satisfaction.

Provision of specialised Material Handling Equipment (MHE) fleet management services to Transnet nationally for 8 years. Scope includes:

• Fleet management of MHE equipment (supply, maintenance, tracking, licensing, auditing)
• National footprint covering multiple provinces
• Electronic quotation generation within 3 days
• MHE delivery within 9 months of signed order
• Scheduled and unscheduled maintenance management targeting ≥95% quarterly equipment availability
• Annual load testing per OEM requirements for equipment older than 12 months
• Fleet Management System with 14 report types: Customer Information, Availability/Downtime, Debtors Ageing, Service Level KPIs, Quarterly Rate Card, Savings, Order Status, Delivery Schedules, Maintenance, Orders in Pipeline, Contracts Expiring, Rebills, Restructuring, Executive Monthly Management
• Tracking system with 24/7 web-based access and 14 minimum tracking functionalities (per Annexure C)
• Fixed and variable monthly billing for multiple cost centres (fixed: rental, tracking, managed services; variable: repairs outside maintenance plan, additional tyres, operator default costs)
• Technical services: query resolution, specification advice, fit-for-purpose equipment, project management of customised equipment, qualified technical personnel
• Licensing services and management
• 24/7 Call Centre and Breakdown services with physical infrastructure
• Annual physical equipment audits with condition assessment and issue resolution

Evidence documents must be in the name of the bidding company, signed JV partner, or signed sub-contractor. Documents from unrelated companies will not be accepted. Client reference letters must be on client letterhead, signed, dated within 24 months of RFP issue, and include contact person details, duration of service, and customer satisfaction percentage. Transnet reserves the right to contact clients for validation. No other compliance requirements (CSD, tax, B-BBEE, CIDB, CIPC, professional registrations, local content) are stated in this document.

Bidders must log an intent to bid on the Transnet eTender portal by selecting 'Log an Intent to Bid' and clicking 'Submit Intent'. A confirmation message appears on successful submission. The Submission Intent Details page then displays two tabs (highlighted in yellow) where bidders may request clarification on drawings or specifications; responses from Transnet representatives are posted on the same page.

Submission is electronic via the Transnet eTender portal (https://transnetetenders.azurewebsites.net). Bidders must register on the portal using the same email address that received the tender invitation; if no Central Supplier Database (CSD) number is held, enter the company registration number in the CSD field. After registration, sign in, search for the tender by number, name or description, and click 'Log an Intent to Bid' then 'Submit Intent'. Once returnable documents are completed and scanned, upload them through the portal under the tabs for Mandatory, Essential, Non-Essential and Other documents. Each file may be up to 30 MB; multiple files are allowed. A stable internet connection is required. Use 'MY BID DOCUMENT SUBMISSION View Details' to confirm all required information has been submitted correctly. Do not wait until the last minute — complete the process at least 24 hours before the closing date.

Returnable documents must be completed, scanned and uploaded via the Transnet eTender portal. The upload page provides tabs for Mandatory, Essential, Non-Essential and Other documents. A pop-up window allows file selection; each file may be up to 30 MB and multiple files can be uploaded. A stable internet connection is required. After uploading, use 'MY BID DOCUMENT SUBMISSION View Details' to verify that all required information has been submitted correctly.

Bidders must be registered on the Transnet eTender portal and use the same email address that received the tender invitation. If the bidder does not have a Central Supplier Database (CSD) number, they must enter their company registration number in that field. No other eligibility criteria are stated in the provided document.

Bidders must be registered on the Transnet eTender portal using the email address that received the tender invitation. If the bidder does not have a Central Supplier Database (CSD) number, the company registration number must be entered in the CSD field. All registration fields must be completed; none may be left blank.