Scope: Maintenance, servicing, and repair of Security Systems at Nelspruit CSC for 6 months. Frequency: Twice monthly visits unless specified otherwise. Tasks include: (1) Access Control Database Maintenance: Analyze alarm reports, backup/restore data, archive offsite; (2) Access Control Hardware: Clean equipment boxes, check overheating/water leaks, wiring, power supply, battery runtime, fingerprint readers, release buttons; (3) DVR/NVR: Check functionality, clean exterior, verify recording time/date, defrag drives; (4) Cameras: Adjust/clean, check wiring, backup/restore CCTV data, archive offsite; (5) CCTV Monitors: Check functionality, clean exterior, check wiring, panic buttons; (6) Alarm System: Check functionality, clean exterior, check wiring, panic buttons, battery runtime; (7) Walk-Through Metal Detectors: Check/clean, service mechanism; (8) Fixtures: Check/repair/replace as required; (9) Training: Quarterly for RAF employees; (10) Monthly maintenance reports. Response times: Priority 1 (Urgent): 2 hours; Priority 2 (High): 4 hours; Priority 3 (Medium): 6 hours; Priority 4 (Low): Normal schedule. Service provider must provide job cards for all visits, hourly rates for work outside standard hours (R/per hour), and invoices for parts used in repairs. Equipment quantities: Access Control (1x PC, 6x biometric readers, 1x card reader, 1x metal detector, 1x network switch, 3x emergency release, 3x door closer, 3x network twin terminals); CCTV (1x PC, 1x NVR/DVR, 8x dome cameras, 1x monitor, 1x network switch); Alarm System (1x control panel, 10x PIR sensors).