Provision of website content management services for technology innovation agency (2-Year contract)

Closing date: 12 June 2026 at 09:00am. Proposal validity period: 120 days from submission. If a presentation is required, bidders will be notified at least 4 days in advance.

Enquiries and submissions: Mapule Msiza, Email: [email protected]

Submit proposals electronically to [email protected] by 12 June 2026 at 09:00am. All documentation must be in English. Verify page numbers to ensure no missing or duplicated pages. Bidders are responsible for all costs incurred in preparing and submitting proposals. Failure to meet the deadline, submit required documents, or comply with terms may invalidate the proposal. TIA reserves the right to disqualify submissions for non-compliance, including fraudulent references, false documents, abuse of SCM systems, or prior contract failures.

Evaluation occurs in two stages: 1) Technical evaluation (minimum qualifying score: 70%). Criteria and weightings: Experience (50% of technical score): 5 points for >10 years, 3 points for >5 years, 0 points for <5 years. Reference letters (40% of technical score): 5 points for ≥5 letters, 4 points for 4 letters, 3 points for 3 letters, 0 points for <3 letters. Qualifications (10% of technical score): 5 points for fully meeting requirements (Bachelor’s/Diploma in IT, Web Development, Communications, Marketing, or related field), 3 points for partially meeting, 0 points for not meeting. 2) Preferential evaluation (80/20 system): Price (80 points) and Specific Goals (20 points). Specific Goals: 5 points each for ≥51% Black ownership, ≥51% Black women ownership, Black youth ownership, or disability ownership (medical proof required).

Scope: 2-year contract to manage, maintain, and optimise TIA’s website for performance, security, accessibility, and user engagement. Key responsibilities: A) Website management: Ensure availability, functionality, and optimal performance; monitor uptime; troubleshoot technical issues; ensure cross-browser compatibility and adherence to web standards. B) Content development: Create, edit, publish, and maintain accurate, relevant, and consistent content; manage CMS (e.g., WordPress); upload multimedia; support digital campaigns. C) SEO and performance: Implement SEO best practices; conduct keyword research; manage metadata; monitor analytics and recommend improvements. D) User experience: Ensure accessibility and usability across devices; apply usability/accessibility standards; collaborate on layout/navigation. E) Security: Apply updates/patches; protect data; address vulnerabilities promptly. Minimum requirements: Bachelor’s/Diploma in IT, Web Development, Communications, Marketing, or related field; 5 years’ experience in web content management, web administration, or digital marketing; proficiency in HTML, CSS, SEO principles, CMS platforms, and web security.

Technical administration and security: Ensure website security, including updates, patches, and protection of data. Monitor and address vulnerabilities or site errors promptly.

Key skills and competencies: Technical skills: Proficiency in HTML, CSS, and basic web development technologies. Knowledge of SEO principles and web analytics tools. Experience with CMS platforms and content publishing workflows. Understanding of website security, hosting, and performance optimisation. Behavioural competencies: Strong written and verbal communication skills. Attention to detail and quality assurance orientation. Analytical thinking and problem-solving capability. Ability to manage multiple projects and stakeholders effectively. Strong organisational and time management skills. Ability to work under pressure and meet deadlines.

Mandatory: Registered on National Treasury Central Supplier Database (CSD) and tax compliant at time of appointment. Disqualification risks: Abuse of SCM systems, fraud, failure to perform on previous contracts, public sector restrictions, or fraudulent references/documents. B-BBEE: Preference points for ≥51% Black ownership, ≥51% Black women ownership, Black youth ownership, or disability ownership (proof required). Failure to submit proof for specific goals forfeits preference points. Bidders must complete SBD 4 (Bidder’s Disclosure) and SBD 6.1 (Preference Points Claim Form) as part of their submission.