Short-term insurance brokerage services for siyancuma local municipality (3-Year contract)

• Phone: 053 298‑1810 (municipality procurement office).
• No email or specific contact name provided in the document.

• Download bid documents from www.siyancuma.gov.za or www.etenders.gov.za (available from 15 December 2025).
• Pay non‑refundable deposit of R845.00 via EFT or cash.
• Complete all required returnable documents; do NOT re‑type the official forms.
• Submit sealed bids in the Tender Box at Siyancuma Municipality, Charl Cilliers Street, DOUGLAS 8730, on or before 12:30 pm on the closing date.
• Tender box open Mon‑Fri 07:30‑16:30; late submissions will be rejected.
• Bids must be marked with the bid name and number.
• Attach tax clearance certificate or SARS PIN and proof of registration on the National Treasury CSD.
• Provide all required certificates (ISO 9001, FSCA/FSA, FIA, IRMSA, IISA, Professional Indemnity ≥ R10 million, solvency margin, etc.) as listed in the Special Conditions.
• Include signed resolutions, bank details, and all requested annexes.
• Failure to include any mandatory document or to meet the 90‑day validity period results in disqualification.

• Minimum score of 70 out of 100 points required to progress.
• Scoring split: 80 % price, 20 % specific goals (pre‑ference points).
• Technical functionality (100 points) evaluated on: 1. Company information & years in operation (max 20 pts). 2. Experience – number of relevant clients (max 30 pts). 3. Contactable references (max 15 pts). 4. Key personnel experience (max 20 pts). 5. Methodology & risk/claims management plan (max 15 pts).
• Minimum 70 points must be achieved before price evaluation.
• Preference may be given for local content as required.

Scope: Appoint an insurance broker to negotiate, place and administer Siyancuma Municipality’s short‑term insurance portfolio (effective 1 April 2026 – 31 May 2029).

• Functions include: policy placement, annual renewal before 30 June, portfolio review, claims administration, quarterly insurer meetings, monthly claim‑ratio reporting, training municipal staff, and providing advice on coverage gaps.
• Key performance indicators:
• Proposals submitted by 15 May each year (100 % target).
• Policies in force by 1 July each year (100 % target).
• Claims acknowledged within 7 days (95 % target).
• Claims settled within 7 days of agreement (95 % target).
• Monthly claim‑ratio dashboard delivered by 3rd working day of following month (≥ 80 % timeliness, 100 % completeness).
• Quarterly meetings with insurer, minutes submitted within 1 week.
• Minimum professional indemnity cover R10 million and all listed certifications (ISO 9001, FSCA/FSA, FIA, IRMSA, IISA, solvency margin, etc.).

• Pricing must be firm, VAT‑inclusive and submitted on the prescribed pricing schedule (no alternative formats).
• Premiums must remain firm for the first 12 months; subsequent years may increase only up to the CPIX inflation rate as of 30 June each year.
• Bids must be valid for 90 days after closing.
• Provide broker fees within the rates and disclose any assessor, travel or hourly fees separately.
• No specific bond or guarantee mentioned in the extracted text.

• Register on the National Treasury Central Supplier Database (CSD) and attach CSD report.
• Provide current tax clearance certificate or SARS PIN.
• Submit company registration certificate, ownership/change‑of‑name certificates (if applicable), and audited financial statements for the last three years.
• Provide proof of registration with FSCA/FSA, FIA, IRMSA, IISA and ISO 9001:2015.
• Minimum professional indemnity insurance of R10 million with certified copy.
• Proof of insurers’ solvency margin, letter of authority, and audited financial statements for both broker and proposed underwriter.
• No additional B‑BBEE or CIDB requirements stated.