Supply and maintenance of automatic meter reading (amr) billing software for electricity and water at king shaka international airport

The tender covers software billing services for ACSA airports. Scope includes: billing software management; server implementation for BMS Factory; SCADA system updates; 6-month maintenance and billing report generation for electricity and water utilities; system migration, configuration, tariff optimization; and tenant query handling.

No dates are stated in the document. The closing date (2026-06-17 at 08:00) is recorded in the tender metadata. No briefing, site visit, or clarification deadlines are provided.

No submission guidelines, returnable documents, or disqualification criteria are provided in the document. Practical guidance: Obtain the full tender document from ACSA SCM to confirm submission method, required forms, and closing procedures.

Explicit scoring criteria are not detailed. Bidders must demonstrate capability in: software billing system implementation; server and virtual machine deployment; BMS and SCADA system integration; utility billing report generation; IT compliance with ACSA standards; and adherence to airport operational requirements (safety, training). Financial capacity to handle provisional sums (e.g., permits, spares) is implied.

Scope is divided into three parts:

• Part 1 (Once-Off Initial Work): Uninstall/configure current billing software; implement BMS Factory server for billing data; migrate PNPSCADA to updated SCADA (ACSA IT-compatible); spin up virtual machine and migrate data; supply Optical Eye system for 6-12 months tenant query history; perform tariff optimization; configure Rockwell BMS to read new tags (cost claimed at proven cost).

• Part 2 (6-Month Billing and Maintenance): Generate monthly electricity and water billing reports; generate top 10 users equipment reports; maintain database, software, and field devices (includes travel, consumables, accommodation, labour); attend call outs (proven cost basis); provisional permit cost (R10,000); annual tariff adjustments, license updates, and patches; produce usage billing reports (graphic, high-usage customers, ACSA usage); address tenant billing queries; perform tariff optimization; update system software.

• Part 3 (Preliminary and General): Travelling costs; safety file (R10,000 provisional); spares provision (R10,000 provisional); site vehicle (R5,000/month x 6 = R30,000); airport training (AIT & AVOP, R10,000 provisional).

Service level: 6-month maintenance agreement with monthly billing report generation and call-out response.

Pricing format: Bill of Quantities (BOQ) with unit prices and totals. Requirements:

• Complete pricing for Part 1 (once-off), Part 2 (6-monthly), and Part 3 (preliminary and general) subtotals.
• Include VAT at 15% in the total price.
• Provide labour rates for: site manager, electrician, assistant electrician (normal hours, after-hours weekdays, Saturdays, Sundays/public holidays).
• Complete travel rate schedule: rate per km, distance (return trip), and total per trip (excl. VAT).
• Provisional sums must be accounted for (e.g., permits, spares, training).
• Some items (e.g., call outs, Rockwell BMS configuration) are claimed at proven cost.

No explicit compliance requirements are stated. Standard ACSA procurement rules likely apply. Bidders should verify: CSD registration, tax compliance, B-BBEE status, and any professional registrations from the full tender document.

• Project purpose: Supply and maintenance of Automatic Meter Reading (AMR) billing software for electricity and water at King Shaka International Airport for 6 months. This is a temporary solution while awaiting the appointment of a permanent service provider for metering maintenance.
• Objectives:

• Enable energy savings and accurate billing.
• Provide reporting with historical trends for analysis and tenant query resolution.
• Support green energy building certifications (e.g., SANS 1544:2024 Energy Performance Certificate, which is mandatory under government regulations).

• Scope of work:

• Meter all critical loads and stakeholders in and around the airport premises.
• Link all meters to a central server to automate metering data collection.
• Provide analysis, reporting, and system diagnostics.
• Install newly identified metering points/spares to cover all consumption points, including water.

• Contract starting date: 01 December 2025.
• Service period: 6 months from the starting date.
• Contractor’s Plan submission deadline: 30 calendar days from the contract date.
• Payment assessment interval: every 4 weeks.
• Payment due period: 30 days from the provision of a valid tax invoice.
• Period for reply to communications: 7 calendar days.
• Contract anniversary (for CPI-based price adjustments): 01 December annually.

• Employer: Airports Company South Africa SOC Limited, King Shaka International Airport, P.O. Box 57701, La Mercy Drive, 4407.
• Service Manager: To be confirmed (TBC).
• Dispute resolution contacts (Adjudicator/Arbitrator panel):

• Adv. Ghandi Badela (Gauteng): +27 11 282 3700, [email protected]
• Mr. Errol Tate Pr. Eng. (Durban): +27 11 262 4001, [email protected]
• Adv. Saleem Ebrahim (Gauteng): +27 11 535 1800, [email protected]
• Mr. Sebe Msutwana Pr. Eng. (Gauteng): +27 11 442 8555, [email protected]
• Mr. Sam Amod (Gauteng): [email protected]
• Adv. Sias Ryneke SC (Gauteng): 083 653 2281, [email protected]
• Mr. Emeka Ogbugo (Pretoria): +27 12 349 2027, [email protected]

• Arbitration procedure: Rules for the Conduct of Arbitrations 2013 Edition (7th Edition), published by The Association of Arbitrators (Southern Africa).
• Arbitration location: Johannesburg, South Africa.

• Submit the completed Form of Offer and Acceptance (Part C1) with all required signatures, including the total price (inclusive of VAT) calculated per the Activity Schedule. In case of conflict, the Activity Schedule prevails over the stated total.
• The employer accepts the offer by signing the acceptance part and returning one copy to the contractor before the end of the validity period. The contractor becomes bound upon receipt of the signed copy unless they notify the employer in writing within 5 working days of any objections.
• Within 2 weeks of receiving the completed agreement (including any Schedule of Deviations), the contractor must contact the Service Manager to arrange delivery of bonds, guarantees, proof of insurance, and other required documentation. Failure to do so constitutes repudiation of the agreement.
• Do not leave any fields blank in pricing schedules. Mark non-applicable items as 'N/A' or indicate where costs are included elsewhere.
• All contractual communications must be properly compiled (e.g., letters or forms attached to emails, not as email messages).

• The contractor must be a legally registered entity in South Africa.
• Compliance with the Occupational Health and Safety Act (85 of 1993) is mandatory. A signed OHS Agreement (C1.3) must be submitted before work commences.
• Insurance coverage is required as per ACSA’s clauses, with deductibles varying by contract value and location (landside/airside). This includes:

• Contract Works Insurance (deductibles range from R250,000 to R700,000 depending on scope and value).
• Public Liability Insurance (deductibles range from R275,000 to R1,025,000).
• Professional Indemnity Insurance (R5 million for contracts below R50 million; R10 million for contracts above R50 million).

• For joint ventures or consortia, members are jointly and severally liable, and the contractor must notify the Service Manager of the key person authorised to bind the group within 1 week of the contract date.
• Employees requiring site access permits must pass criminal record checks. No permits will be granted to individuals with criminal records.
• Annual submission of a compliant B-BBEE Certificate and Tax Clearance Certificate is required post-award. Failure to comply is a material breach and may result in contract cancellation.
• Ethical compliance: The contractor must not engage in bribery, corruption, or illegal practices. Breaches may lead to termination and legal action.

• Scope: Supply and maintenance of Automatic Meter Reading (AMR) billing software for electricity and water at King Shaka International Airport for 6 months. This is a stop-gap solution pending the appointment of a permanent service provider.
• Key deliverables:

• Uninstall and install/upgrade the current billing software (proven cost basis).
• Implement a server for BMS Factory to receive billing data.
• Migrate PNPSCADA to a newly updated SCADA system, compatible with ACSA IT infrastructure.
• Spin up a virtual machine with relevant software and migrate data.
• Supply and operate Optical Eye to retrieve historical data (6–12 months) for tenant queries and troubleshooting.
• Perform tariff optimization.
• Configure ACSA BMS contractor to read new tags (proven cost basis).

• Service-level requirements for 6 months:

• Generate monthly electricity and water billing reports.
• Generate specialized reports (e.g., top 10 users, high-usage customers, ACSA usage reports).
• Maintain database, software, and field devices (including travel, consumables, accommodation, and labour costs).
• Handle call-outs (including travel and first-hour labour; additional hours billed at quoted hourly rates).
• Perform annual tariff adjustments, assign/remove tenant billing information, and apply license updates/patches.
• Attend to customer/tenant billing queries.
• Update system software as required.

• Affected property: Primarily power supply to tenants in terminal buildings, multi-story offices, car rentals, and AG buildings.
• Additional requirements:

• Install newly identified metering points/spares to cover all consumption points (electricity and water).
• Enable energy savings, accurate billing, and historical trend reporting to support green energy certifications (e.g., SANS 1544:2024 Energy Performance Certificate).
• All materials must be SABS-approved.
• The contractor must submit a detailed plan within 30 calendar days of the contract date.

• Pricing must align with the pricing schedules in Part C2. Provide a detailed cost breakdown.
• Monthly maintenance price must include all applicable costs: labour, consumables, travel, accommodation, etc.
• Task Order pricing:

• First 3 hours (including travel, labour, and repairs) are covered under the Task Order price.
• Additional hours beyond 3 are billed at the quoted hourly rate (from the Labour Rate Schedule).
• If yearly Task Order limits are exhausted, hourly and travel rates apply as per the pricing schedule.

• Critical spares:

• Claims for usage require prior ACSA approval and proven cost.
• Pricing must include delivery, import, and customs clearance costs (where applicable).

• Permit costs:

• Paid upfront by the successful bidder and reimbursed by ACSA against proof of payment.
• No mark-up allowed on permit costs.
• Costs for lost permits or new employees are not reimbursable.

• Third-party procured items/services:

• Charged at cost plus mark-up (VAT excluded from mark-up calculations).
• Quotes must be market-related, and receipts from suppliers must be provided.
• ACSA provides storeroom space for materials.

• VAT: Final offer must be inclusive of VAT, with the VAT portion indicated separately.
• Payment terms:

• Payment is made against proven cost.
• Invoices must be submitted within 1 week of receiving a payment certificate from the Service Manager.
• Payment is due within 30 days of submitting a valid tax invoice.
• Interest on late payments: Prime lending rate of Nedbank (as determined from time to time).

• Price adjustments: CPI-based inflation adjustments occur only on the contract anniversary date (01 December).

• Legal registration: Contractor must be a legally registered entity in South Africa.
• B-BBEE and Tax Compliance:

• Annual submission of a compliant B-BBEE Certificate and Tax Clearance Certificate is mandatory post-award.
• Failure to comply constitutes a material breach and may result in contract cancellation.

• Occupational Health and Safety (OHS):

• Compliance with the Occupational Health and Safety Act (85 of 1993) and Construction Regulations 2014 is mandatory.
• A signed OHS Agreement (C1.3) must be submitted before work commences. This agreement must include:
• Baseline risk assessment (hazards, risks, mitigation plans, and monitoring).
• Appointment of competent persons for OHS roles.
• Proof of COID Act coverage for all employees and subcontractors.
• Public Liability Insurance (minimum cover as per ACSA’s clauses).
• Strict enforcement of PPE, safe work procedures, and no alcohol/drugs on site.
• Reporting of all incidents/accidents to the Provincial Director: Department of Labour and ACSA.
• No use of client’s machinery/equipment without prior written approval.
• Permit-to-work system for applicable tasks.
• All employees must pass criminal record checks for site access permits.

• Insurance:

• Contract Works, Public Liability, and Professional Indemnity Insurance are required, with deductibles varying by contract value and location (landside/airside).
• Proof of insurance (certificate) must be provided before contract signing.

• Ethics:

• Contractor must comply with anti-bribery and anti-corruption laws, including the Prevention and Combating of Corrupt Activities Act (12 of 2004).
• Breaches may result in termination and legal action.

• Intellectual Property (IP):

• IP rights remain with the originator but the contractor grants ACSA an irrevocable, non-exclusive, royalty-free license to use and copy all IP related to the works.
• Contractor must indemnify ACSA against IP infringement claims arising from their work.