Prosci change management certification & training – national government tender (RFQ)

Closing date: 14 October 2026 at 11h00 (CAT)

Issue date: 30 September 2026

Validity period: 60 days from submission (extensions may be requested)

Clarifications before bid closure:

• Contact: Bright Blessie (Demand Management Officer)
• Email: [email protected] (cc: [email protected])

Clarifications after bid closure:

• Contact: Mandisa Mako (Acquisition Management Officer)
• Email: [email protected] (cc: [email protected])

General enquiries telephone: +27 11 607 1000

Fraud Hotline: 0800 222 335 (24hrs, freecall)

Fraud email: [email protected]

Fraud website: www.tip-offs.com

Submission: via e-Submission (e-Tender) system only.

Training venues (physical training):

• ATNS Head Office, Eastgate Office Park, Block C, South Boulevard Road, Bruma, Johannesburg, 2198, Gauteng
• ATNS Aviation Training Academy (ATA), ACSA Gate 1, 14 Bonaero Drive, Bonaero Park, Kempton Park, 1619, Gauteng

Submission method: e-Submission (e-Tender) system only. Submissions sent via email will not be accepted or processed.

Bid must be submitted in two parcels, each as a single PDF uploaded under the corresponding parcel/tab:

• Parcel A – Administrative & Mandatory (Phase 1 & 2): Volume 1A (Bid Doc) with general instructions and administrative requirements (excluding SBD 3.3 & 6.1), Phase 1 Administrative Requirements, Phase 2 Mandatory Requirements.
• Parcel B – Price & Specific Goals (Phase 3): SBD 3.3 Pricing Schedule, SBD 6.1 Preference Points Claim Form, CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, valid B-BBEE Certificate or Sworn Affidavit (for EMEs/QSEs).

Returnable forms (all must be completed, signed and submitted):

• SBD 1 (Invitation to Bid): bidder details and signed offer cover page.
• SBD 3.3 (Pricing Schedule – Professional Services): rates per delegate for both training programmes.
• SBD 4 (Declaration of Interest): discloses whether any director or shareholder is employed by the state or connected to anyone at ATNS.
• SBD 6.1 (Preference Points Claim Form): claims specific goal points under the 80/20 system.
• POPIA Consent form.

Disqualification risks:

• Any mandatory requirement or returnable form omitted or unsigned.
• Bids received after the closing time, regardless of reason.
• Bids submitted via email.
• Incomplete pricing schedule (must be 100% complete).
• Failure to submit proof of CSD registration or application.

Evaluation is conducted in three stages:

Stage 1 – Administrative Requirements:

• Submit proof of SARS tax compliance (PIN) valid for 60 days from submission.
• Non-compliance may lead to rejection, or acceptance subject to submitting supplementary information within 7 days (administrative only, not substantive).

Stage 2 – Mandatory Requirements (failure to comply results in automatic disqualification):

• Prosci Training Provider Authorisation: valid proof of accreditation, partnership, authorisation or licence from Prosci to deliver the Prosci Change Management Certification Programme, valid at closing date.
• Client Reference Letters: minimum of two, on official referee letterhead, for Prosci Change Management Certification training or similar services completed within the past 5 years, signed by an authorised representative, with contact details for verification.
• Lead Facilitator CV: minimum 3 years' experience in change management training and facilitation, certified and authorised to deliver Prosci programmes, with documentary proof.
• Change Champion Facilitator/Coach CV(s): minimum 3 years' experience in change management training, coaching or organisational transformation, demonstrating experience in stakeholder engagement, communication planning, change adoption and reinforcement, with copies of relevant qualifications/certifications.

Stage 3 – Price and Specific Goals (80/20 system):

• Price: 80 points, calculated using the formula Ps = 80(1 - (Pt - Pmin)/Pmin).
• Specific Goals: 20 points, allocated as:
• 51% Black Owned suppliers: 10 points (evidence: CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, B-BBEE Certificate).
• 30% Black Woman Owned suppliers: 10 points (same evidence).
• The 80/20 system applies to tenders up to R50,000,000 (all taxes included).
• Bidders must claim specific goal points in SBD 6.1.

Scope of work:

• Deliver the Prosci Change Management Certification Programme and Certified Change Management Training for Change Champions on an as-and-when-required basis for a 12-month contract period.

Prosci Change Management Certification Programme:

• Must be delivered by a provider authorised by Prosci.
• Include comprehensive training and practical application of the ADKAR® Model.
• Equip delegates with practical knowledge, skills, methodologies and tools to manage and lead organisational change.
• Include practical exercises, assessments, case studies and/or simulations.
• Provide access to applicable Prosci training materials, resources, tools and templates.
• Provide applicable Prosci certification to delegates who successfully complete the programme.

Certified Change Management Training for Change Champions:

• Provide sound understanding of organisational change management principles, methodologies and practices.
• Strengthen practical application of change management principles.
• Equip Change Champions with knowledge and skills to support change initiatives in their business units.
• Cover: change impact assessment, stakeholder identification and engagement, change communication, change readiness, employee awareness and engagement, resistance management, coaching and support, change adoption, feedback collection, reinforcement and sustainability.
• Include practical exercises, case studies, workshops and/or simulations.
• Provide certificate of completion and/or certification to successful delegates.

Practical application must include, where applicable: stakeholder identification and impact assessments, change readiness assessments, change management planning, stakeholder engagement planning, communication planning, coaching and support planning, resistance identification and management, change adoption activities, benefits realisation, reinforcement and sustainability planning.

Training delivery:

• May be delivered virtually (interactive online platform) or on-site at ATNS-designated venues.
• Mode of delivery determined by ATNS for each intervention.
• Quality and outcomes must be maintained regardless of mode.

Service provider responsibilities:

• Provide suitably qualified, experienced, certified and/or authorised facilitators.
• Provide all training materials, participant manuals, learner guides and supporting resources.
• Facilitate practical exercises, workshops, case studies and/or simulations.
• Conduct assessments where applicable.
• Maintain attendance registers for each intervention.
• Provide assessment results where applicable.
• Issue certificates of completion and/or certification.
• Coordinate and confirm training schedules with ATNS prior to each intervention.

As-and-when-required arrangements:

• ATNS notifies the provider of required training, number of delegates, preferred mode and proposed dates.
• Number of delegates may vary.
• ATNS may nominate additional delegates at any time, subject to operational requirements, budget and contract terms.
• ATNS does not guarantee a minimum number of delegates or interventions.
• Training only undertaken upon official request and/or purchase order from ATNS.
• ATNS liable only for services actually requested, delivered and accepted.

Mandatory experience and qualifications:

• Lead Facilitator: minimum 3 years' experience in change management training and facilitation; certified and authorised to deliver Prosci programmes; valid documentary proof required.
• Change Champion Facilitator/Coach: minimum 3 years' experience in change management training, coaching or organisational transformation; must demonstrate experience in stakeholder engagement, communication planning, change adoption and reinforcement; copies of relevant qualifications/certifications required.
• Client references: minimum two reference letters for Prosci Change Management Certification training or similar services completed within the past 5 years, on official letterhead, signed, with contact details.

Pricing Schedule (SBD 3.3):

• Complete rates per delegate for: (1) Prosci Change Management Certification Programme, (2) Certified Change Management Training for Change Champions.
• All rates in ZAR, inclusive of all applicable taxes and associated costs.
• Grand total is for evaluation purposes only; does not constitute contract value.
• ATNS reserves the right to determine a contract ceiling value.
• Rates must be firm and fixed for the contract duration.
• Entire pricing schedule must be fully completed; failure may result in non-responsiveness.

Pricing format (SBD 3.3 – Pricing Schedule for Professional Services):

• Quote rates per delegate (excl. VAT) for:

1. Prosci Change Management Certification Programme
2. Certified Change Management Training for Change Champions

• All rates in South African Rand (ZAR), inclusive of all applicable taxes and associated costs (delivery, labour, etc.).
• Grand total (incl. 15% VAT) is for evaluation purposes only and does not constitute contract value.
• ATNS reserves the right to determine a contract ceiling value based on available budget.
• Rates must be firm and fixed for the contract duration.
• The entire pricing schedule must be fully completed (100%); incomplete pricing may render the bid non-responsive.

Bid security: none stated.

Retention: on termination, the bidder must hand over all documentation and deliverables without right of retention.

Professional indemnity insurance: the successful tenderer must have adequate professional indemnity insurance.

Payment terms: ATNS liable only for training services actually requested, delivered and accepted.

CSD registration:

• Mandatory for all suppliers to ATNS.
• Submit proof of registration, or proof of application, with the bid.
• No award or contract will be concluded with a bidder not registered on the CSD.

SARS tax compliance:

• Submit valid SARS Tax Compliance Status PIN (valid for 60 days from submission) or printed TCS.
• Where no TCS is available, provide CSD number.
• In consortia/JV/sub-contractor bids, each party must submit separate proof.
• Bids without any of the above are non-responsive.

B-bbee:

• Valid B-BBEE Certificate or Sworn Affidavit (for EMEs/QSEs) required to claim preference points.
• Specific goals: 51% Black Owned (10 points) and 30% Black Woman Owned (10 points).
• Evidence: CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, B-BBEE Certificate.

Cipc:

• Submit CIPC documents.

Professional body registration:

• Proof of registration with professional bodies required; bids without proof are non-responsive.

Declaration of Interest (SBD 4):

• Must be completed and returned; bids without it are non-responsive.

Invitation to Bid (SBD 1):

• Must be completed, signed and returned; bids without it are non-responsive.

Contract terms:

• ATNS accepts no liability for accuracy of representations; bidders rely on own judgment.
• ATNS reserves the right to vary scope and terms, with written notice.
• Successful tenderer must accept standard Terms and Conditions, including retention clause, breach, confidentiality, and professional indemnity insurance.
• ATNS may withdraw from commitments if circumstances dictate.
• All designs and documentation submitted are confidential.
• ATNS may reject, withdraw or cancel any proposals, and may negotiate with one or more bidders; negotiation does not constitute award.
• Contract only concluded when reduced to writing and signed by both parties.
• ATNS may contract with one or more bidders for different functions.
• Bids may be rejected for corrupt or fraudulent acts, abuse of SCM system, fraud, improper conduct, or failure to perform on previous contracts.
• General Conditions of Contract must be accepted.
• Additional information may be requested and must be submitted within 7 working days.
• Confidentiality: bid information held in strict confidence; limited to bid preparation.
• Intellectual property: copyright belongs to client; successful bidder may not disclose without written approval; survives termination.
• Non-compliance with delivery terms: immediate written notice required; ATNS may implement remedies under GCC.
• Bidder warrants it can conclude agreement to ATNS's satisfaction.
• Waiver of breaches does not prejudice remedies.
• Retention: bidder must hand over all documentation and deliverables on termination without right of retention.
• Amendments must be in writing and signed.

Mandatory requirements:

• Bidder must be duly authorised by Prosci to deliver the Prosci Change Management Certification Programme, with valid proof of accreditation/partnership/authorisation/licence valid at closing date.
• Submit at least two client reference letters on official letterhead for successfully completed Prosci Change Management Certification training or similar services completed within the past 5 years, signed by an authorised representative, with contact details for verification.
• Submit CV of proposed Lead Facilitator with minimum 3 years' experience in change management training and facilitation, certified and authorised to deliver Prosci programmes, with documentary proof.
• Submit CV(s) of proposed facilitator(s)/coach(es) for Change Champions Refresher Training with minimum 3 years' experience in change management training, coaching, or organisational transformation, demonstrating experience in stakeholder engagement, communication planning, change adoption, and reinforcement, with copies of relevant qualifications/certifications.
• Failure to submit all mandatory requirements results in disqualification.

Administrative requirements:

• Submit proof of tax compliance (SARS PIN) valid for 60 days from submission.
• Non-compliance may lead to rejection or acceptance subject to supplementary information within 7 days (administrative only).

Additional requirements:

• Registered on CSD and submit proof of registration or application.
• Submit SARS PIN or printed TCS; each party in consortia/JV must submit separate proof.
• Complete and return Declaration of Interest (SBD 4).
• Complete, sign and return Invitation to Bid (SBD 1).
• Complete pricing schedule (SBD 3.3).
• Proof of registration with professional bodies required.

Evaluation uses the 80/20 point system: Price (80 points) and Specific Goals (20 points). The 80/20 system applies to tenders up to R50,000,000 (all taxes included). Price points calculated using formula: Ps = 80(1 - (Pt - Pmin)/Pmin). Preference points for specific goals: 51% Black Owned suppliers (10 points) and 30% Black Woman Owned suppliers (10 points), with evidence required: CSD Report, CIPC Documents, Shareholder Certificates, ID copies of shareholders, B-BBEE Certificate. Bidders must claim points in SBD 6.1.