Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Centurion - 0046
Organization Type
GOVERNMENT
Published
23 Sept 2026
OCDS Reference
ocds-9t57fa-171500
The road accident fund requires a service provider to deliver comprehensive cleaning services across all 14 of its offices nationwide for a five-year contract. The scope covers daily office cleaning, ad-hoc specialised cleaning, supply of all consumables and equipment, and staffing of approximately 82 personnel across the sites. Bidders must submit firm prices, comply with strict returnable document requirements, and meet experience thresholds for supervisors and cleaners. The most consequential consideration is the mandatory hand-delivery or courier submission to the tender box before 11:00 on 29 october 2026, with NO faxed or emailed bids accepted.
Submission: Hand deliver or courier the bid to the tender box at RAF, Eco Glades 2 Office Park, 420 Witch-hazel Avenue, Centurion, 0046, before 11:00 on 29 October 2026. Faxed and emailed bids are not accepted. Submit an original plus one copy in the same envelope, clearly marked with the tender number and description.
Returnable documents: All SBD forms (SBD 1, SBD 3.1, SBD 4, SBD 5, SBD 6.1), the specification document, and the General Conditions of Contract must be completed, signed, and submitted. Also provide a SARS TCS PIN or CSD number, proof of authority to sign, and a joint venture agreement if applicable.
Eligibility: Must be registered on the National Treasury Central Supplier Database (CSD). Bidders on the Restricted Suppliers or Tender Defaulters register, or persons in the service of the state, are automatically disqualified.
Experience: The service provider must have at least three current or previous clients confirming experience in cleaning and hygiene services. The team supervisor must have a Matric certificate and three years' supervisory experience in cleaning; cleaners must have two years' cleaning experience.
Pricing: Only firm prices are accepted (SBD 3.1). The bid must remain valid for 120 days from closing. No upfront payment; invoices must be submitted to [email protected] by the 18th of each month.
Staffing: Provide the specified number of supervisors and cleaners per office (total 82 staff). All staff must be vetted by RAF Security and comply with PPE requirements. Defective equipment must be repaired or replaced within 24 hours (8 hours for emergencies).
Enquiries: Submit written questions to [email protected] by 06 October 2026. No telephonic enquiries are accepted. Questions and answers will be published on 13 October 2026.
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Date & Time
Thursday, 29 October 2026 - 11:00
Venue
null
Request for Bid(Open-Tender)
420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Centurion - 0046
Tenders in this industry often require registration with these bodies.
Recommended Certifications
Having these can improve your winning chances: SAIDSA Accreditation, ISO 18788 (Security Operations Management)
AI Document Analysis Stages
Description
Source: RFB RAF 2026 00062 Cleaning Services .pdf23 Sept
2026
Tender Published
Tender was published
29 Oct
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
RFB RAF 2026 00062 Cleaning Services .pdf
The Road Accident Fund (RAF) requires the provision of comprehensive cleaning services for all its offices across South Africa for a period of five years. The contract covers daily office cleaning, consumables, equipment, and ad-hoc specialised cleaning services across 14 sites, with a total of 82 staff positions (supervisors and cleaners) required.
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Open Supplier Readiness HubMedian Estimate
R 2 036 005
Range
Based on 25 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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The Road Accident Fund (RAF) is a Schedule 3A public entity established under the Road Accident Fund Act, 1996. Its mandate is to provide compulsory social insurance to road users, compensate and rehabilitate persons injured by negligent driving, and promote road safety. The RAF head office is in Centurion, with Customer Experience Centres in each province.
The RAF wishes to appoint a service provider(s) to provide cleaning services for all its offices for a period of five (5) years. The offices are: Head Office Block F; Head Office Block A and C; Johannesburg Regional Office; Pretoria Regional Office; Bloemfontein Customer Service Center; Kimberly Customer Service Center; Polokwane Customer Service Center; Mafikeng Customer Service Center; Tzaneen Customer Service Center; Cape Town Regional Office; East London Regional Office; Port Elizabeth Customer Service Center; Nelspruit Customer Service Center; and Durban Regional Office.
Important Dates
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Closing date: 29 October 2026 at 11:00.
Publication date: 23 September 2026.
Closing date for bid questions and enquiries: 06 October 2026.
Publication date for Questions & Answers: 13 October 2026.
No compulsory briefing or site visit is stated.
Contact Information
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Bid enquiries:
Technical enquiries: not stated.
Submission address:
Road Accident Fund (RAF)
Eco Glades 2 Office Park
420 Witch-hazel Avenue
Centurion, 0046
Invoice submission email: [email protected]
Submission Guidelines
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Submission method: hand delivery or courier only; faxed and emailed bids are not accepted.
Deposit the bid in the tender box at the RAF reception before the closing time.
Address: Road Accident Fund (RAF), Eco Glades 2 Office Park, 420 Witch-hazel Avenue, Centurion, 0046.
Submit an original bid document plus one copy, enclosed in the same envelope.
Envelope must be clearly marked with the tender number and description.
Bids must be submitted on the official forms provided; do not retype them.
Late bids will not be considered.
Returnable documents (all must be completed, signed and submitted):
Disqualification risks:
Evaluation Criteria
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Evaluation will follow the criteria published with the Request for Proposal/Bids; no amendments are allowed after closing.
Bid proposals must be clearly indexed and cross-referenced to a table of contents.
Preference point system: 80/20 or 90/10 (the applicable system is indicated in the bid document).
Points allocation: Price 80 or 90 points; Specific Goals 20 or 10 points; total 100 points.
Specific goals and points (per SBD 6.1):
Failure to submit proof for specific goals means those points are not claimed.
The RAF may require substantiation of any preference claim before or after adjudication.
Technical Specifications
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Scope: Provision of cleaning services at all RAF offices for a period of five (5) years.
Offices covered (14): Head Office Block F; Head Office Block A and C; Johannesburg Regional Office; Pretoria Regional Office; Bloemfontein Customer Service Center; Kimberly Customer Service Center; Polokwane Customer Service Center; Mafikeng Customer Service Center; Tzaneen Customer Service Center; Cape Town Regional Office; East London Regional Office; Port Elizabeth Customer Service Center; Nelspruit Customer Service Center; Durban Regional Office.
Services required:
Staffing requirements (total 82 staff across all offices):
Daily cleaning activities (single and multi-tenant buildings) include:
Ad-hoc services (rates to include all equipment, machinery and consumables):
If the RAF moves an office during the contract, the bidder must provide services at the new premises for the remainder of the contract, subject to cost negotiations.
Methodology
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)The bidder must provide detailed lists of equipment, cleaning materials, consumables, fumigation chemicals and dispensers, with quantities and delivery schedules (once-off, quarterly, monthly).
Delivery and installation of equipment and consumables must take place the day before the contract start date.
Daily cleaning activities are specified for single-tenant and multi-tenant buildings, with frequencies for each task (e.g., ablution cleaning 4x daily, floor maintenance daily, window cleaning weekly/quarterly).
Ad-hoc services (pest control, fogging, deep cleaning, water disaster cleaning) are provided on request, with rates including all equipment, machinery and consumables.
The bidder must report to the Manager Facilities Management.
Experience & Qualifications
Source: RFB RAF 2026 00062 Cleaning Services .pdfCompany experience: minimum of three current or previous clients confirming experience in cleaning and hygiene services.
Team supervisor: minimum Grade 12 (Matric) certificate and at least 3 years' supervisory experience in cleaning services.
Cleaners: minimum 2 years' experience in cleaning services.
Proof of a valid Pest Control Operator Certificate for the person responsible for pest control services is required.
Quality Management
Source: RFB RAF 2026 00062 Cleaning Services .pdfAll cleaning supplies, equipment and consumables must be SABS approved.
Material Safety Data Sheets (MSDS) must be provided before work commences and must be SABS approved.
The bidder must have a business continuity management plan available for inspection by the RAF.
Cleaning checklists for kitchens, offices and ablution facilities must be provided.
Consumables delivered monthly must be checked by an RAF employee and confirmed by the RAF manager.
Pricing Schedule
Source: RFB RAF 2026 00062 Cleaning Services .pdfPricing must be firm; non-firm prices will not be considered.
Use SBD 3.1 Pricing Schedule – firm prices, all applicable taxes included.
Ad-hoc service rates must include all equipment, machinery and consumables.
Required consumables and equipment per office are detailed on the pricing schedule.
Bid price must include all delivery costs to the prescribed destination.
Financial Requirements
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Pricing: Firm prices only; non-firm prices (including those subject to exchange rate variations) will not be considered.
Pricing schedule: SBD 3.1 – firm prices, all applicable taxes included.
Ad-hoc services: rates must include all equipment, machinery and consumables.
Validity period: bid must remain valid for 120 days from the closing date.
No upfront payment; payment only after service delivery and receipt of an original invoice submitted to [email protected] not later than the 18th of each month.
National Industrial Participation (NIP): if the contract has imported content equal to or exceeding US$10 million (or multiple contracts exceeding US$3 million each over two years), an NIP obligation of 30% of imported content applies. Successful bidders with contracts over R10 million must report details to the dti within 5 working days of award. No bid security or performance guarantee is stated for this tender.
Compliance Requirements
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)CSD registration: mandatory – registered on the National Treasury Central Supplier Database (CSD).
Tax compliance: provide a SARS Tax Compliance Status (TCS) PIN or CSD number; each party in a JV/consortium/sub-contracting arrangement must submit separately. Non-compliant recommended bidders get 7 working days to rectify; failure leads to disqualification.
B-BBEE: preference points claimed via SBD 6.1; specific goals include South African citizens (no franchise pre-1983/1996), women, and persons with disabilities, each with minimum 51% ownership. No B-BBEE level threshold is stated.
CIDB: not applicable (cleaning services).
CIPC: not explicitly stated, but bidder must be a legal entity eligible to conduct business in South Africa.
Local content: not stated.
National Industrial Participation (SBD 5): applicable if imported content exceeds thresholds; must be signed and submitted.
Business continuity management plan: must be available for inspection by the RAF during the contract.
Companies or directors on the National Treasury register of Restricted Suppliers or Tender Defaulters are automatically disqualified.
Bidders must not be persons in the service of the state, or companies/close corporations with directors/members in the service of the state.
Joint ventures/consortia: submit a joint venture agreement and separate tax compliance documents for each party.
Health & Safety
Source: RFB RAF 2026 00062 Cleaning Services .pdfComply with the Occupational Health and Safety Act and Regulations.
All staff must wear PPE/safety clothes (e.g., safety boots, hand gloves, masks, overalls, aprons) with the company logo.
Comply with the Basic Conditions of Employment Act.
Staff must be vetted by the RAF Security Vetting Department; unsuitable staff must be replaced and re-vetted.
Fumigation chemicals must be SABS approved and not harmful to humans.
Environmental
Source: RFB RAF 2026 00062 Cleaning Services .pdfNo specific environmental requirements are stated beyond the use of SABS-approved fumigation chemicals that are not harmful to humans.
Contractual Terms
Source: RFB RAF 2026 00062 Cleaning Services .pdfContract period: five (5) years.
The successful bidder must sign a written contract form (SBD 7).
The bid is subject to the Preferential Procurement Policy Framework Act, 2000, the Preferential Procurement Regulations, 2017, the General Conditions of Contract (GCC) and any special conditions.
If the RAF moves an office during the contract, the bidder must provide services at the new premises for the remainder of the contract, subject to cost negotiations.
No upfront payment; payment only after service delivery and receipt of an original invoice.
National Industrial Participation (NIP): if applicable, the bidder must sign an NIP obligation agreement with the dti, submit a performance guarantee to the dti, and implement approved business plans with bi-annual progress reports.
Special Conditions
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)If the RAF moves an office during the contract, the bidder must provide services at the new premises for the remainder of the contract, subject to cost negotiations.
Bids must be delivered by the stipulated time to the correct address; late bids will not be accepted.
All bids must be submitted on the official forms provided (not to be re-typed).
The successful bidder must sign a written contract form (SBD 7).
Requirements
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)The bidder must be an eligible, registered service provider in terms of the applicable laws of the country.
The bidder must have a business continuity management plan available for inspection by the RAF.
Companies or directors on the National Treasury register of Restricted Suppliers or Tender Defaulters will be automatically disqualified.
All Standard Bidding Documents (SBD forms) must be fully completed and signed and submitted with the proposal at closing.
The RAF will confirm CSD registration and SARS tax compliance before award; non-compliant bidders get 7 working days to rectify, otherwise disqualification.
The RAF reserves the right to award the bid in full or in parts.
Tax compliance: submit a SARS TCS PIN or CSD number; each party in a JV/consortium/sub-contracting arrangement must submit separately. Bids from persons in the service of the state, or companies/close corporations with directors/members in the service of the state, will not be considered.
Section
Source: RFB RAF 2026 00062 Cleaning Services .pdf (TENDER)Bid enquiries:
Closing date for bid questions and enquiries: 06 October 2026.
Publication date for Questions & Answers: 13 October 2026.
Questions must be forwarded in writing to the email above; late questions will not be entertained.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
These rules are linked to the work category, industry, or regulated service area.
Act 54 of 1972
Relevant to food safety, catering, canteens, food handling and nutrition-programme procurement.
Relevant because this tender appears to involve cleaning, hygiene, pest control, sanitation, or facilities services.
Act 85 of 1993
Sets health and safety duties for contractors, employers and service providers working on public-sector sites.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services. Relevant because this tender appears to involve cleaning, hygiene, pest control, sanitation, or facilities services.
Act 56 of 2001
Relevant where security providers, guards, access control or private security services are required.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services.
Address
2, Eco Glades Office Park, 420 Witch-Hazel Ave, Centurion, Pretoria, 0046, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
24 Sept 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Contact
011-223-0057[email protected]www.raf.co.za2, Eco Glades Office Park, 420 Witch-Hazel Ave, Centurion, Pretoria, 0046, South Africa
Key Personnel
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