Request for proposal: hygiene services (equipment rental, consumables, deep cleaning, fumigation, window and carpet cleaning) for sasria soc ltd – 36-Month contract

{"closingDate":"30 September 2026","closingTime":"12h00","briefingSession":"{"date":"14 September 2026","time":"11h00","venue":"e: 14 September 2026","is_compulsory":true}"}

Compulsory Briefing Session Details: Date: 14 September 2026, Time: 11h00, Address: Sasria Offices, 34 & 36 Fricker Rd, Illovo, Johannesburg, Venue: Chillaz Boardroom. Attendance of the compulsory briefing session is mandatory; failure to attend will result in disqualification.

{"name":null,"email":null,"phone":null,"department":null,"address":"ender portal, click"}

Submit proposals electronically via the Sasria Online Tender Portal (https://procurement.sasria.co.za) before the closing date and time. Register on the portal before the closing date. Electronic files are limited to 4MB per file and 30MB per Schedule. Bids received after the closing date and time will not be considered. Disqualification may occur without prior notice for: failure to provide tax compliance proof, submitting incomplete information or documentation, or submitting information containing misrepresentations. Sasria may amend bid conditions, validity period, specifications, or extend the closing date before the closing date. All prospective bidders must regularly check the website for amendments. The bid must remain valid for 150 days from submission. Prices must be VAT exclusive and quoted in ZAR.

Submission requirements include: Annexure B (duly completed and signed), Technical Proposal in line with the Technical Evaluation Criteria, Financial/Price Proposal in line with Part 4, and for consortium/joint venture a valid consolidated B-BBEE certificate; individual bidders must submit a valid B-BBEE certificate or Sworn Affidavit. Standard Bidding Documents: Invitation to Bid (SBD 1), Disclosure and Declarations Form (SBD 4), Preferential Points Claim Form (SBD 6.1). Failure to submit these documents may lead to disqualification.

Technical evaluation is conducted in two phases. Phase 1: Mandatory requirements (comply/not comply). Phase 2: Technical scoring. For knowledge and experience in providing hygiene services (40 points): 1 relevant reference letter = 12 points, 2 relevant reference letters = 28 points, 3 relevant reference letters = 40 points. No reference letter = 0 points. The bidder must be affiliated to industry associations as part of technical evaluation. Price is evaluated separately, with all costs included in the Total Bid Price.

1 Fumigation of buildings (2680m2) i.e. Biokill Pest

Services monthly

Table E: Pest Control (Monthly)

1 Monthly Ants & Cockroaches Treatment in all 4

kitchens and 20 bathrooms

2 Supply, installation and monthly servicing of exterior

bait stations for rodents

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Table F: Carpet and Protectors Cleaning

1 Carpets (approximately 1030m2)

2 Carpet Protectors (approximately 140)

Table G: Windows (interior only)

1 Windows/doors – building 34 and 36 (approximately

Table G: Infection Control - Decontamination Fogging Treatment

1 Decontamination Fogging Treatment – both buildings

(2680m2) – monthly – depending on Covid 19 infection

rate- may require more often

Table H: Sanitary waste removal

Weekly removal of sanitary waste and proper disposal thereof.

21bins Weekly removaql and sanitary waste, bin liners and

bins to be washed weekly

NB: Chemicals

• The bidder must supply only SABS approved and eco-friendly chemicals.
• The bidder must provide proof from SABS that the proposed products

(chemicals/consumables) have been tested and approved by SABS.

3.4 Contract Duration

The appointed service providers will be required to start immediately and for a duration of 3

years. The contract Installation should not take place over a weekend or after hours and

should not take longer than 3 days.

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4. Part 4 - Financial Proposal

1 Bidders are required to provide a detailed and comprehensive price proposal i.e. all costs

associated the bidder’s proposal must be clearly specified and included in the Total Bid Price.

2 All prices must be VAT exclusive and must be quoted in South African Rand (ZAR).

Is the proposed bid price linked to the exchange rate? Yes No

If yes, the bidder must indicate CLEARLY which portion of the bid price is linked to the

exchange rate:

Payments will be linked to specified deliverables after such deliverables Comply Not Comply

have been approved by Sasria.

Sasria reserves the right to consider the guidelines on consultancy rates as Comply Not Comply

set out in the National Treasury Instruction /2025: Cost

Containment Measures, where relevant.

The bidder must indicate if their proposed rates are in line with the provisions

of the referenced National Treasury Instruction: Cost Containment

Measures.

Substantiate / Comments

Cost (VAT Excl.) Excl.)

Fumigation of buildings (2680m2) i.e. biokill pest services

monthly

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Note: The fixed monthly service fee should comprehensively reflect the Sasria requirements for the pest

control service; covering all elements required for the provision of the service. The fee must cover the

following but not limited to elements such as: labour, management, consumables, equipment and tools,

PPE and any statutory requirements.

Bait Stations

Unit Cost (VAT Total Monthly Cost Annual Cost

Item Qty

Excl.) (VAT Excl.) (VAT Excl.)

Monthly Ants & Cockroaches

1 Treatment in all 4 kitchens - 24

and 20 bathrooms

Supply, installation and

monthly servicing of exterior

2 24Stations

bait stations for rodents - 24

stations

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Carpet and Protectors Cleaning

Total Service Monthly Service

Description Fee (VAT Excl.) Fee per Annum

(VAT Excl.)

Carpets – approximately 1030m2 (quarterly)

Protectors – approximately 140 (quarterly)

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Total Service Monthly Service

Description Fee (VAT Excl.) Fee per Annum

(VAT Excl.)

Total Annual Fee – Year 1

Sub-Total (VAT Excl.)

Note: The Fixed Monthly Service Fee should comprehensively reflect the Sasria requirements for the

Hygiene Management Service these services will be required quarterly.

Windows (interior only)

Total Service Monthly Service

Description Fee (VAT Excl.) Fee per Annum

(VAT Excl.)

Windows/doors- interior only building 34 and 36

(approximately 150)

Total Annual Fee – Year 1

Sub-Total (VAT Excl.)

Hygiene Services

Fixed Monthly Service Fee Total Cost per Annum

(VAT Excl.) (VAT Excl.)

Service Fee Year 1

Sub-Total (VAT Excl.)

Note: The Fixed Monthly Service Fee should comprehensively reflect the Sasria requirements for the

Hygiene Management Service i.e. removal of sanitary bins and disposal thereof.

Infection Control - Decontamination Fogging Treatment

Total Monthly Annual Cost (VAT

Cost (VAT Excl.) Excl.)

Decontamination Fogging Treatment – both buildings

(2680m2) – monthly – depending on Covid 19 infection rate-

may require more often

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Note: The fixed monthly service fee should comprehensively reflect the Sasria requirements for the

decontamination fogging treatment; covering all elements required for the provision of the service. The fee

must cover the following but not limited to elements such as: labour, management, consumables,

equipment and tools, PPE and any statutory requirements.

Page | 16

No. Description Total: Year 1 Total: Year 2 Total: Year 3 Total Amount

(VAT Excl.)

1 Hygiene Equipment

2 Consumables

3 Deep Cleaning

4 Pest Control: Fumigation

5 Pest Control: Bait Stations

6 Carpet and Protectors Clean

7 Window cleaning

8 Hygiene Service

Infection Control -

9 Decontamination

Fogging Treatment

Total Bid Price (VAT Excl.)

Page | 17

Price Declaration Form

Dear Sir,

Having read through and examined the requirements of this RFP No. 2026/27, and its related conditions, we

offer to Supply, Installation, of Hygiene equipment and Consumables as outlined in the scope of work, for the

following total amount:

R......................................................................................................................... (Excluding VAT)

In words

R........................................................................................................................ (Excluding VAT)

We confirm that this price covers all activities associated with the scope of work, as called for in the RFP

document. We confirm that Sasria will incur no additional costs whatsoever, over and above this amount in

connection with the delivery of the required services.

We undertake to hold this offer open for acceptance for a period of 150 days from the date of submission of

offers. We further undertake that upon final acceptance of our offer, we will commence the scope of work

when required to do so by the Sasria.

We understand that you are not bound to accept the lowest or any offer, and that we must bear all costs which

we have incurred in connection with preparing and submitting this bid.

We hereby undertake for the period during which this bid remains open for acceptance, not to divulge to any

persons, other than the persons to whom the bid is submitted, any information relating to the submission of

this bid or the details therein except where such is necessary for the submission of this bid.

Signed date

(Print name of signatory)

Designation

For and on behalf of: company name

Tel No

Fax No

Cell No

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5. Part 5: Qualification and Evaluation Criteria

5.1 Evaluation of proposals

The purpose of the RFP is to obtain a complete set of salient information pertaining to the

bidding parties. The proposals will accordingly be used to evaluate whether, at Sasria’s

discretion, an interested party qualifies to proceed to the next stage of this procurement

process. All bidding parties will be advised in writing of Sasria’s decision, which will be final.

No correspondence will be entered into pertaining to the evaluation process, the decisions

taken and reasons thereof.

5.2 Evaluation Criteria

5.2.1 Level 1- Governance Verification

The evaluation during this stage is to review bid responses for purposes of assessing

compliance with RFP requirements, which requirements include the following:

• Proof of registration with CSD confirming tax compliance status as referenced

in Part 2 above.

• Valid B-BBEE certificate or Valid Sworn Affidavit or Valid Specialised Entity

Sworn Affidavit as referenced in Part 2 above.

• Duly completed Standard Bidding Document(s) and other requirements, in line

with Part 6 of this RFP.

• Technical Proposal in line with the Technical Evaluation Criteria in Part 5 of this

RFP document

• Financial/ Price Proposal in line with Part 4 of this RFP document

Note: Failure to comply with the requirements assessed in Level 1 (governance), may lead to

disqualification of bids.

5.2.2 Level 2- Technical Evaluation

The evaluation during this level is based on technical criteria (functionality). The technical

evaluation will be conducted in 2 phases, as follows:

Phase 1 – Mandatory requirements

The bidder must indicate its compliance / non-compliance to the requirements and should

substantiate its response in the space provided below. If more space is required to justify

compliance, please ensure that the substantiation is clearly cross-referenced to the relevant

requirement. The Mandatory Technical Requirements are as follows:

Not

Mandatory Requirement Comply

Comply

Compulsory Briefing Session

Attendance of Compulsory Briefing Session

Industry Associations

Page | 19

The bidder must provide documentary proof of their affiliation

to the following industry associations:

National Contract Cleaners Association (NCCA)

Industry Associations

The bidder must be affiliated to industry Associations.

The bidder must provide documentary proof of their affiliation

3 to the following industry associations:

South African Pest Control Association (SAPCA)

Substantiation:

Note: Failure to comply with Mandatory Requirements will lead to the bidder being

disqualified and not considered for further evaluation for Phase 2 (Technical

Evaluation).

Phase 2 –Technical Evaluation Criteria

Only bidders achieving a minimum score of 70 points will be evaluated further in the next stage

i.e. Price and Specific Goals. The bidder’s proposal should respond comprehensively to the

technical evaluation criteria. The technical evaluation criteria is set out below:

Item Criteria Points Scoring Guideline

1 Bidder’s Experience The points will be allocated as follows:

The service provider must have proven

• No reference letter = 0 points

knowledge and experience in service

• 1 relevant reference letter = 12 Points

providers to provide Hygiene services 40

• 2 relevant reference letters = 28 Points

to include - Supply (rental) equipment,

• 3 relevant reference letters = 32 Points

Installation of equipment, supply

• 4 and more relevant reference letters =

consumables, Maintenance, deep

40 Points

cleaning, fumigation, window cleaning

(interior only) and carpet cleaning.

The bidder must provide client

reference letters, signed and dated

(on the client’s letterhead).

Reference letters should not be

older than 5 years.

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Item Criteria Points Scoring Guideline

2 Experience of the Project The points will be allocated as

Supervisor/Manager

follows

The bidders proposed Project

• Irrelevant or no experience = 0 Points 30

Supervisor/Manager must

• 1-2 years’ proven experience for

demonstrate technical expertise and Hygiene Services = 9 Points

experience in managing a Hygiene

• 3-4 years proven experience for

Services project. Hygiene Services. = 21 Points

• 5-6 years proven experience for

The bidders must provide the

Hygiene Services = 24 Points.

following:

• More than 6 years proven experience for
• CVs of the Supervisor/Project

Hygiene Services = 30 Points.

Manager with Hygiene

Services experience

Proposed Project Plan (Cleaning Points will be allocated as follows:

3 Windows/Carpets and Fumigations)

• The proposal fully meets expectation =

• Bidder must demonstrate a 30 points

thorough understanding of the

• The proposal partially meets

objectives and deliverables of expectation = 21 points

this request by providing a

• The proposal does not meet the

detailed project plan for expectations = 0 points

cleaning of windows and

carpets as well as fumigations.

• The proposed project plan

should also indicate the

cleaning and fumigations

intervals.

Total points 100

Note: Bidders that achieved a minimum score of 70 points in technical evaluation

(Phase 2), will be considered for the next level (Level 3) of the evaluation process i.e.

Price and Specific Goals.

5.2.2 Level 3 – Preference Point System

Bidders that a submitted the relevant Mandatory documents will progress to this level (level 3)

and will be evaluated in accordance with the preference point system in line with PPPF Act

and Procurement Policy of Sasria.

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The following preference points system will be used for this tender:

Criteria Points

Price 80

Specific Goals 20

TOTAL 100 points

Criteria for Specific Goals

Specific Goal to be Points Points Proof required to allocate points

measured allocated out allocated of a

of a maximum maximum

20.00 points 10.00 points

1. The tenderer is: 15.00 7.5 Valid Sworn Affidavit or Valid

Specialized Entity Sworn Affidavit a) An

Exempted

Micro

Enterprise

(EME) or

15.00 7.5 Valid B-BBEE certificate or Sworn b) A Qualifying

Affidavit for QSE that are at least 51%

Small black owned

Enterprise

(QSE) or

10.00 5.00 Valid B-BBEE certificate c) A Generic

enterprise

15.00 7.5 1. Valid B-BBEE certificate and d) A Generic

2. A signed subcontracting agreement

enterprise (between the Prime Contractor and

(Prime Subcontracting parties)

Contractor) 3. Sworn Affidavit for EME or QSE

subcontracti that are at least 51% black owned

ng at least

20% of the

contract to

either a EME

or QSE.

2. Additional points if 5.00 2.5 Valid B-BBEE certificate or Valid

the tenderer is at least Sworn Affidavit

51% black Owned

(a Prime contractors B-

BBEE certificate or

Affidavit will be used in

the case of

subcontracting

arrangements)

Below is the specific goal(s) allocated for this RFP. Bidders are required to provide valid and

sufficient proof as indicated in the table below to claim the preference points indicated.

Page | 22

Please note the following:

• Failure on the part of a tenderer to submit proof or documentation required in terms of

this RFP to claim points for specific goals, may result to preference points for specific

goals are not claimed or allocated.

• Sasria reserves the right to require of a tenderer, either before the RFP is adjudicated

or at any time subsequently, to substantiate any claim regarding preferences points,

in any manner required by Sasria.

Page | 23

6 Part 6 – Required Documents

Standard bidding documents

In addition to the Annexures listed below, the following documents must be completed, signed

and submitted together with the bid response:

• Invitation to Bid (SBD 1)

• Disclosure and Declarations Form (SBD 4)

• Preferential Points Claim Form (SBD 6.1);

Note: Failure to submit these documents may lead to disqualification of the bid or preference

points not being awarded to the tenderer.

Page | 24

Annexure a: confidentiality and non-disclosure

Agreement

Memorandum of agreement

Entered into between:

Sasria SOC Ltd

A company duly incorporated under the laws of Republic of South Africa, having its main

place of business at 36 Fricker Road, Illovo, Sandton Johannesburg, with registration

number: 1979/000287/30

(Hereinafter referred to as “the Discloser”)

And

..........................................................

A company duly incorporated under the laws of Republic of South Africa, having its main

place of business

at................................................................................................, with

registration number:.......................................................................

(Hereinafter referred to as “the Recipient”)

Page | 25

Preamble

Whereas the Discloser will disclose certain confidential information to the Recipient, for

purposes

of________________________________________________________________________

____;

And whereas the Recipient wishes to receive confidential information on the condition that

the Recipient will not disclose the same to any third party or make use thereof in any manner

except as set out below.

The Discloser and the Recipient hereby agree to the following:

1. Definitions

Unless the contrary is clearly indicated, the following words and/or phrases, when used

in this Agreement, shall have the following meaning:

1.1 “Agreement” shall mean this written document together with all written

appendices, annexures, exhibits or amendments attached to it from time to

time;

1.2 “Commencement Date” shall mean the date of last signature of this

agreement;

1.3 “Confidential Information” shall mean all information which:

1.3.1 pertains to the Disclosing Purpose, disclosed, revealed or exchanged

by the Discloser to the Recipient, and which pertains to, but is not

limited to all intellectual property rights, all trade secrets, all agreements

(whether in writing or not) which exist at the time of revealing the content

thereof to the Recipient, the content of all possible future agreements

which the Discloser intends to enter into with any other party, all

knowledge obtained by way of research and development, irrespective

of whether the aforementioned information that is revealed is applicable

to technical, business or financial aspects of the Discloser; and/or

1.3.2 any information of whatever nature, which has been or may be

submitted by the Discloser to the Recipient, whether in writing or in

electronic form or pursuant to discussions between the Parties, or which

can be obtained by

Page | 26

examination, testing, visual inspection or analysis, including, without

limitation, business or financial data, know-how, formulae, processes,

specifications, sample reports, models, customer lists, computer

software, inventions or ideas; and/or

1.3.3 Any dispute between the Parties resulting from this Agreement; and/or

1.3.4 Any fault or defect in any aspect of the business of the Discloser,

irrespective of whether the Discloser knows about such a fault or defect;

1.4 “Notice” shall mean a written document;

1.5 “Parties” shall mean both the Discloser (Sasria SOC Ltd) and the Recipient.

1.6 “Board” shall mean Board of Directors of the Discloser.

1.7 “Tender for Income-Generating Contracts” means a written offer in the form

determined by an organ of state in response to an invitation for the origination

of income-generating contracts through any method envisaged in legislation

that will result in a legal agreement between the organ of state and a third

party that produces revenue for the organ of state, and includes, but is not

limited to, leasing and disposal of assets and concession contracts, excluding

direct sales and disposal of assets through public auctions;

1.8 “Specific Goals” means specific goals as contemplated in section 2(1)(d) of

the Act which may include contracting with persons, or categories of persons,

historically disadvantaged by unfair discrimination on the basis of race, gender

and disability including the implementation of programmes of the Reconstruction

and Development Programme as published in Government Gazette No. 16085

dated 23 November 1994;

2. Obligations of the Recipient

The Recipient shall:

2.1 use the confidential information disclosed to it solely for the purposes of

......................................................................................................

......................................................................................................

................................................................................and for no other

purpose whatsoever (“Disclosing Purpose”);

2.2 treat and safeguard the Confidential Information as private and confidential;

2.3 ensure proper and secure storage of all Confidential Information;

2.4 not at any time without the prior written consent of the Discloser or another

Page | 27

employee of the disclosure from which he received the information,

2.4.1 disclose or reveal to any person or party either the fact that discussions

or negotiations are taking, or have taken place between the Board,

employee and another employee or the content of any such discussions

or other facts relating to the Disclosing Purpose, except where required

by law or any governmental, or regulatory body;

2.5 not create the impression with or lead any third party to interpret or construe

any

e) condition contained in this Agreement, that this Agreement is an Agency

Agreement and/or Partnership Agreement and/or a Joint Venture and/or any other

similar arrangement;

2.6 not allege that this Agreement grants it, either directly, or by implication, or by

estoppel or otherwise a license under any patent or patent application, or that

it is entitled to utilize the Confidential Information in any way contrary to the

stipulations contained in this Agreement;

2.7 on termination of this Agreement act with the Confidential Information in

accordance with a Notice delivered to it by the Discloser and if no such Notice

was delivered, the Recipient shall destroy the Confidential Information in a

similar manner to which it would destroy information that it would consider to

be its own Confidential Information.

3. Obligations of the Discloser

Subject to clause 2, the Discloser shall:

3.1 disclose to the Recipient, in writing any relevant information in their possession

or under their care; and

3.2 furnish the Recipient at least 7 (seven) calendar days prior to this Agreement

being terminated, for whatever reason, with a Notice instructing the Recipient

about what it should do with the Confidential Information once the Agreement

has been terminated.

4. Exclusions

The provisions of Clause 3 above will not apply to any Confidential Information which:

4.1 is at the time of disclosure to the Recipient, within the public domain and could

be obtained by any person with no more than reasonable diligence;

4.2 come into the public domain and could be obtained after such disclosure,

Page | 28

otherwise than by reason of a breach of any of the undertakings contained in

this Agreement;

4.3 is subsequently provided to the Recipient by a person who has not obtained

such

information from the Discloser, provided that, in any such case, such

information was not obtained illegally or disclosed by any person in breach of

any undertaking or duty as to confidentiality whether expressed or implied;

4.4 is disclosed with the written approval of the Discloser;

4.5 is or becomes available to a third party from the Discloser on an unrestricted

basis;

4.6 is obliged to be reproduced under an order of court or government agency of

competent jurisdiction.

5. Commencement

This Agreement shall commence on the Commencement Date.

6. Cancellation

6.1 The Agreement shall not terminate automatically. Either party must be able to

terminate on written notice to the other party once the Disclosing Purpose is

completed. The obligations of confidentiality under this Agreement shall

continue to apply after assignment or termination of this Agreement.

6.2 The Parties further agree that either Party shall have the right at any time to

give notice in writing to terminate this Agreement forthwith in the event of a

material breach of any of the terms and conditions of the Agreement. If the

breach in question is one which can effectively be remedied, the Parties shall

endeavour to jointly try to remedy such breach, failing which, the Agreement

shall be terminated.

7. Interpretation

7.1 The clause headings in this Agreement have been inserted for convenience

only and will not be taken into consideration in the interpretation of this

Agreement;

7.2 Any reference in this Agreement to the singular includes the plural and vice

versa;

Page | 29

7.3 Any reference in this Agreement to natural persons includes legal persons and

references to any gender include references to the other genders and vice

versa.

The bidder must provide a detailed project plan for the execution of the hygiene services, demonstrating technical expertise and experience in managing a Hygiene Services project. The project plan must cover elements such as labour, management, consumables, equipment and tools, PPE and any statutory requirements. Installation of equipment should not take place over a weekend or after hours.

the submission format specified below:

Page | 4

2.4.1 Schedule 1:

• Executive Summary (explaining how you understand the requirements of this RFP,

summary of your proposed solution and the summary of your experience relevant to

the requirements of this RFP)

• Annexure B of this RFP document (See Part 6) (duly completed and signed)

2.4.2 Schedule 2

All documents (except Annexure B) listed on Part 6 of this RFP Document (duly

completed and signed);

a) CSD report to verify tax compliance;

b) Valid B-BBEE verification certificate or Valid Sworn Affidavit or Valid Specialised Entity

Sworn Affidavit. An Exempted Micro Enterprises (EME) with an annual turnover less

than R10 million, is only required to obtain a sworn affidavit confirming the annual total

revenue and level of black ownership. A Qualifying Small Enterprise (QSE) that has

51% or more black beneficiaries may obtain a sworn affidavit confirming the annual

total revenue and level of black ownership.

1 Bidder’s Experience The points will be allocated as follows:

• No reference letter = 0 points

knowledge and experience in service

• 1 relevant reference letter = 12 Points

providers to provide Hygiene services 40

• 2 relevant reference letters = 28 Points

to include - Supply (rental) equipment,

• 3 relevant reference letters = 32 Points

follows

The bidders proposed Project

• Irrelevant or no experience = 0 Points 30

Supervisor/Manager must

• 1-2 years’ proven experience for

demonstrate technical expertise and Hygiene Services = 9 Points

experience in managing a Hygiene

• 3-4 years proven experience for

Services project. Hygiene Services. = 21 Points

• 5-6 years proven experience for

Hygiene Services = 24 Points.

following:

• More than 6 years proven experience for
• CVs of the Supervisor/Project

Hygiene Services = 30 Points.

5.1 Implementation Costs

Hygiene Equipment

Monthly Total Annual Cost (VAT

Rental Monthly Excl.)

Cost per Cost

No. Description QT item (VAT

Y Excl.) (VAT Excl.)

1 Air Freshener Dispenser Satin (silver) 31

Air Freshener Dispenser White

2 (Basement) 1

Antitheft Bracket for the air freshener

3 Dispenser - white (Basement) 1

Antitheft Bracket for the sensor hand

4 santizers Dispenser by doors - white 11

5 Auto janitor Dispenser -Satin (silver) 9

Hand Wipes dispenser wall mounted

6 (gym) 2

7 Paper Bin Wall Mounted - Satin (silver) 21

Paper Bin Wall Mounted - white

8 (Basement) 1

Page | 13

9 Seat Sanitizer Dispenser Satin (silver) 24

10 Seat Sanitizer Dispenser White 1

Sensor - Hand Sanitizer Dispenser -

11 400ml Satin (silver) 3

Sensor - Hand Sanitizer Dispenser

12 400ml White (outside and fire escapes) 10

Sensor Foam Soap 1, IL 1100ml

13 Dispenser - White 1

Sensor Foam Soap 1,1L 1100ml

14 Dispenser - Satin (silver) 26

Sensor Paper Towel Cabinet satin

15 (silver) 24

16 Sensor paper Towel Cabinet white 1

Sensor Shower Gel Shampoo

17 Dispenser 1,3L E Valve System - white 6

18 She Bin - Pedal satin (silver) 20

19 She Bin - Pedal white 1

She Sanitary Bag Dispenser Holder

20 surface mounted satin (silver) 20

She Sanitary Bag Dispenser. Holder

21 surface mounted white 1

22 Toilet Roll Holder 3 - satin (silver) 24

23 Toilet Roll Holder 3 - white 1

Total Rental Fee (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Hygiene consumables (per month)

Total Annual Cost

Monthly (VAT Excl.) Unit Cost

Cost per item No. Description QTY

(VAT Excl.)

(VAT

Excl.)

1 Hand paper towel 66 rolls

11 bundles of

48rolls(528

2 2 ply toilet paper rolls)

3 Shower gel 6 (1,3L)

4 Seat sanitisers (pkts) 25

5 P-pads 9

6 Hand santizer (400ml) 12 (400ml)

7 She packets (pkts) 21

8 Air fresh 32

Hand santizer (100ml)70%

9 alcohol based 50

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Page | 14

Deep Cleaning (Weekly)

Description QTY Total

Unit Cost Monthly

Annual Cost (VAT

(VAT Cost

Excl.)

Excl.) (VAT

Excl.)

1 Toilets 25

2 basins 31

3 Urinals 9

4 Showers 6

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Fumigation

Total Monthly Annual Cost (VAT

5 pricing model

5.1 Implementation Costs

Minimum functionality/qualifying score: 70

minimum score of 70

tax compliance

tax compliance status as referenced

CSD report to verify tax compliance

Joint Venture agreement

compliance, please ensure that the substantiation is clearly cross-referenced to the relevant

• CVs of the Supervisor/Project

B-BBEE Minimum Level: 1

Points Allocation: 00 points

B-BBEE Details: are required to submit a comprehensively detailed bid responses in accordance with

the submission format specified below:

Page | 4

2.4.1 Schedule 1:

• Executive Summary (explaining how you understand the requirements of this RFP,

summary of your proposed solution and the summary of your experience relevant to

the requirements of this RFP)

• Annexure B of this RFP document (See Part 6) (duly completed and signed)

2.4.2 Schedule 2

All documents (except Annexure B) listed on Part 6 of this RFP Document (duly

completed and signed);

a) CSD report to verify tax compliance;

b) Valid B-BBEE verification certificate or Valid Sworn Affidavit or Valid Specialised Entity

Sworn Affidavit. An Exempted Micro Enterprises (EME) with an annual turnover less

than R10 million, is only required to obtain a sworn affidavit confirming the annual total

revenue and level of black ownership. A Qualifying Small Enterprise (QSE) that has

51% or more black beneficiaries may obtain a sworn affidavit confirming the annual

total revenue and level of black ownership.

Submission Requirements to Claim Points Related to Specific Goals:

1. Consortium or Joint Venture – to submit a valid consolidated B-BBEE certificate

or Affidavit and a signed Consortium or Joint Venture agreement.

2. Prime Contractor with Subcontractor(s)- Prime Contractor and Subcontractor(s)

B-BBEE certificates or Valid Sworn Affidavits are required and a signed

subcontracting agreement

3. Individual bidder – must submit a valid B-BBEE certificate or Sworn Affidavit

2.4.3 Schedule 3:

a) Technical Proposal in line with the Technical Evaluation Criteria in Part 5 of this RFP

document.

2.4.4 Schedule 4:

a) Financial/ Price Proposal in line with Part 4 of this RFP document.

2.5 Submission of Bids

The

following reasons, and such disqualification may occur without prior notice to the offending

bidder:

• failed to provide proof that they are tax compliant with SARS;

submitted incomplete information and documentation according to the requirements of this

RFP document;submitted information which contains fraudulent, factually untrue or

inaccurate information;received information not available to other potential bidders

through fraudulent means;

ailed to comply with mandatory requirements if stipulated in the RFP document;

misrepresented or altered material information in whatever way or manner;

• promised, offered or made gifts, benefits to any Sasria employee;
• canvassed, colluded or lobbied in order to gain unfair advantage;
• committed fraudulent acts;
• will cause perceived or actual reputational, financial or operational risk to

Sasria;

• appears in National Treasury’s list of restricted / defaulters register;
• prohibited to do business with state organs;
• the bidder is prohibited to do business with the State; and
• acted dishonestly and/or in bad faith etc.

Page | 6

2.8 Ethical Dealings

and/or are written for a particular service provider; the bidder must notify Sasria Procurement

within five (5) days after publication of the RFP.

3.2 Background Information

Sasria requires service provider to provide hygiene services to include - Supply (rental)

equipment, Installation of equipment, supply consumables, Maintenance, she bin

maintenance, deep cleaning, fumigation, window cleaning (interior only) and carpet cleaning

to Sasria SOC Ltd (Sasria) in building 34 and 36.

must ensure that the consumables are replenished on time and there should be no gap in

service. The consumables are listed in Table B below.

Supply and delivery of 2-ply toilet paper and 2-ply hand paper towels on a need basis.

liners and be washed weekly.

Table A: Rental of Hygiene Equipment

1 Air Freshener Dispenser Satin (silver) 31

2 Air Freshener Dispenser White (Basement) 1

3 Antitheft Bracket for the air freshener Dispenser - white (Basement) 1

4 Antitheft Bracket for the sensor hand santizers Dispenser by doors - white 11

5 Auto janitor Dispenser -Satin (silver) 9

6 Hand Wipes dispenser wall mounted (gym) 2

7 Paper Bin Wall Mounted - Satin (silver) 21

8 Paper Bin Wall Mounted - white (Basement) 1

9 Seat Sanitizer Dispenser Satin (silver) 24

10 Seat Sanitizer Dispenser White 1

11 Sensor - Hand Sanitizer Dispenser - 400ml Satin (silver) 3

12 Sensor - Hand Sanitizer Dispenser 400ml White (outside and fire escapes) 10

13 Sensor Foam Soap 1, IL 1100ml Dispenser - White 1

14 Sensor Foam Soap 1,1L 1100ml Dispenser - Satin (silver) 26

15 Sensor Paper Towel Cabinet satin (silver) 24

16 Sensor paper Towel Cabinet white 1

17 Sensor Shower Gel Shampoo Dispenser 1,3L E Valve System - white 6

18 She Bin - Pedal satin (silver) 20

19 She Bin - Pedal white 1

20 She Sanitary Bag Dispenser Holder surface mounted satin (silver) 20

21 She Sanitary Bag Dispenser. Holder surface mounted white 1

22 Toilet Roll Holder 3 - satin (silver) 24

23 Toilet Roll Holder 3 - white 1

Page | 10

Note: Sasria reserves the right to request samples of equipment for further

assessments. Sizes of soap, shower dispensers are not limited to the above.

Table B: Hygiene consumables (per month)

1 2Ply Hand paper towel 66 rolls

11 bundles of 48

2 2-ply toilet paper rolls (528 rolls)

3 Shower gel 6 (1,3L)

4 Seat sanitisers (pkts) 25

5 Urinal P-pads 9

6 Hand sanitizer (400ml) 12 (400ml)

7 She packets (pkts) 21

8 Air fresh 32

9 Hand sanitizer (100 ml) 70% alcohol-based 50

Description

21bins Weekly removaql and sanitary waste, bin liners and

bins to be washed weekly

NB: Chemicals

• The bidder must supply only SABS approved and eco-friendly chemicals.
• The bidder must provide proof from SABS that the proposed products

(chemicals/consumables) have been tested and approved by SABS.

3.4 Contract Duration

The appointed service providers will be required to start immediately and for a duration of 3

years. The contract Installation should not take place over a weekend or after hours and

should not take longer than 3 days.

Page | 12

4. Part 4 - Financial Proposal

No. Description QT item (VAT

Y Excl.) (VAT Excl.)

1 Air Freshener Dispenser Satin (silver) 31

17 Dispenser 1,3L E Valve System - white 6

18 She Bin - Pedal satin (silver) 20

19 She Bin - Pedal white 1

(VAT Excl.)

(VAT

Excl.)

1 Hand paper towel 66 rolls

11 bundles of

48rolls(528

2 2 ply toilet paper rolls)

3 Shower gel 6 (1,3L)

4 Seat sanitisers (pkts) 25

5 P-pads 9

6 Hand santizer (400ml) 12 (400ml)

7 She packets (pkts) 21

8 Air fresh 32

Hand santizer (100ml)70%

9 alcohol based 50

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Page | 14

Deep Cleaning (Weekly)

Total Monthly Annual Cost (VAT

Description

Cost (VAT Excl.) Excl.)

Decontamination Fogging Treatment – both buildings

(2680m2) – monthly – depending on Covid 19 infection rate-

may require more often

Total Cost (VAT Excl.) (Year 1)

Sub-Total (VAT Excl.)

Note: The fixed monthly service fee should comprehensively reflect the Sasria requirements for the

decontamination fogging treatment; covering all elements required for the provision of the service. The fee

must cover the following but not limited to elements such as: labour, management, consumables,

equipment and tools, PPE and any statutory requirements.

Page | 16

No. Description Total: Year 1 Total: Year 2 Total: Year 3 Total Amount

(VAT Excl.)

create a conducive working environment. Therefore, Sasria seeks to appoint a capable

hygiene and pest control services provider to a comprehensive and professional hygiene and

pest control service.

The bidder must adhere to the National Environmental Management Waste Act 2008 (Act ) as amended by the National Environmental Management: Waste Amendment Act

(26 of2014) and the National Environmental Management Laws Amendment Ac6t ().

3.3 Scope of Work

for refilling paper consumables.

3.2 Deep Cleaning bathrooms

• Weekly deep cleaning of toilets, hand basins, urinals and showers. The bidder will be

required to provide all necessary supplies. This is to be carried out on Mondays.

• Weekly removal of sanitary waste and proper disposal thereof.

3.3 Pest Control Services:

Page | 9

• Fumigation of the buildings (approximately 2680m2) i.e. Biokill Pest Service monthly.

elevated providing a broad-spectrum disinfection of surfaces against viruses and bacteria,

among other pathogens which has been tested effective against the human coronavirus (To

be carried out monthly on Saturdays and depending on Covid 19 infection rate- may require

more often).

3.6 Sanitary Waste Bin Maintenance

bait stations for rodents

Page | 11

Table F: Carpet and Protectors Cleaning

Description

1 Carpets (approximately 1030m2)

2 Carpet Protectors (approximately 140)

Table G: Windows (interior only)

Description

1 Windows/doors – building 34 and 36 (approximately

Table G: Infection Control - Decontamination Fogging Treatment

Description

1 Decontamination Fogging Treatment – both buildings

(2680m2) – monthly – depending on Covid 19 infection

rate- may require more often

Table H: Sanitary waste removal

8.1 A dispute concerning or arising out of this Agreement exists once a party

notifies the others in writing of the nature of the dispute and requires it to be

resolved under this clause. The parties must refer any dispute to be resolved

by -

• negotiation; failing which

• mediation; failing which

• arbitration

8.2 Within ten (10) Business Days of notification, the parties must seek an amicable

resolution to the dispute by referring it to designated and authorized

representatives of each of the parties to negotiate and resolve it by the parties

signing an agreement resolving it within fifteen (15) Business Days

8.3 If negotiation fails, the parties must refer the dispute for resolution by mediation

under the rules of the Arbitration Foundation of Southern Africa (or its successor or

body nominated in writing by it in its stead)(”AFSA“).

8.4 If mediation fails, the parties must refer the dispute within fifteen (15) Business

Days for resolution by arbitration (including any appeal against the arbitrator’s

decision) by one arbitrator (appointed by agreement between the parties) as an

expedited arbitration in Sandton under the then current rules for expedited

arbitration of AFSA.

8.5 If the parties cannot agree on any arbitrator within a period of ten Business Days

after the referral, the arbitrator will be appointed by the Secretariat of AFSA.

8.6 The periods for negotiation or mediation may be shortened or lengthened by written

agreement between the parties.

8.7 This clause will not preclude any party from access to an appropriate court of law

for interim relief in respect of urgent matters by way of an interdict, or

mandamus pending finalisation of this dispute resolution process, for which

purpose the parties irrevocably submit to the jurisdiction of a division of the High

Court of the Republic of South Africa.

8.8 This clause is a separate, divisible agreement from the rest of this Agreement and

must remain in effect even if the Agreement terminates, is nullified, or cancelled for

any reason or cause.

Page | 30

1. Part 1 - Letter of Invitation .............................................................................................. 3

2. Part 2 - Instructions ........................................................................................................ 4

2.1 Sasria ..................................................................................................................... 4

2.2 Contractual commitment ......................................................................................... 4

2.3 Confidentiality ......................................................................................................... 4

2.4 Submission Format (Returnable Schedules) ........................................................... 4

2.4.1 Schedule 1: ............................................................................................................. 5

2.4.2 Schedule 2 .............................................................................................................. 5

2.4.3 Schedule 3: ............................................................................................................. 5

2.4.4 Schedule 4: ............................................................................................................. 5

2.5 Submission of Bids ................................................................................................. 5

2.6 Queries and clarifications ........................................................................................ 6

2.7 Reasons for Disqualification or Non- Award ............................................................ 6

2.8 Sasria’s Rights ........................................................................................................ 7

2.8 Ethical Dealings.......................................................................................8

2.9 Proposal costs ........................................................................................................ 7

2.10 Validity period ......................................................................................................... 7

2.11 Important dates ....................................................................................................... 7

2.12 Transformation ........................................................................................................ 8

3. Part 3 - RFP Requirements ............................................................................................ 9

3.1 Special Instructions ................................................................................................. 9

3.2 Background Information .......................................................................................... 9

3.3 Scope of Work ........................................................................................................ 9

3.4 Contract Duration .................................................................................................. 12

4. Part 4 - Financial Proposal ........................................................................................... 12

5. Part 5: Qualification and Evaluation Criteria ................................................................. 19

5.1 Evaluation of proposals ......................................................................................... 19

5.2 Evaluation Criteria................................................................................................. 19

5.2.1 Level 1- Governance Verification ................................................................... 19

5.2.2 Level 2- Technical Evaluation ........................................................................ 19

5.2.3 Level 3 – Preference Point System ................................................................ 20

6 Part 6 – Required Documents ...................................................................................... 24

Annexure a: confidentiality and non disclosure agreement ................... 25

Annexure b: acceptance of bid conditions and bidder’s details ............. 37

Annexure c: shareholder information .............................................................. 40

Annexure d: bidder’s experience and proposed project team ................... 0

Page | 2

1. Part 1 - Letter of Invitation

• Part 1 – Letter of Invitation
• Part 2 – Instructions
• Part 3 – RFP Requirements
• Part 4 – Financial Proposal
• Part 5 – Pre-Qualification and Evaluation Criteria
• Part 6 - Required Documents

o Annexure A: Confidentiality and Non-disclosure Agreement;

o Annexure B: Acceptance of Bid Conditions;

o Annexure C: Shareholder Information

o Annexure D: Bidder’s Experience and proposed project team

o Invitation to Bid (SBD 1): SBD1 is the entire RFP document filled and signed.

o Disclosure and Declaration (SBD 4);

o Specific Goal Declaration Form (SBD 6.1)

Note: Failure to provide any one of the documents required may lead to an immediate

disqualification of the service provider from the tender process.

contained therein, as contemplated in the Protection of Personal Information Act, No. and Regulations promulgated thereunder (“POPI Act”). Further, you declare that you

have obtained all consents required by the POPI Act or any other law applicable. Thus,

you hereby indemnify Sasria against any civil or criminal action, administrative fine or

other penalty or loss that may arise as a result of the processing of any personal

information that you submit.

Page | 3

2. Part 2 - Instructions

2.1 Sasria

Sasria SOC Ltd (Sasria) is the only short-term insurer that provides special risk cover to all

individuals and businesses that own assets in South Africa, as well as government entities.

terrorism, making South Africa one of the few countries in the world that provide this insurance,

particularly at affordable premiums.

operations and a broader strategic mandate to make a positive contribution to transformation

within the Insurance industry in South Africa. Sasria’s core business is the provision of short-

term insurance for riots, strikes, terrorism, civil commotion and public disorder to businesses,

government entities and individuals.

postpone, discontinue or terminate the transaction/procurement process without incurring any

liability whatsoever to any other party.

bidder, as it needs to align its procurement practices to governance practices that are in line

with its own growth path. These may include but are not limited to: driving socio-economic

development objectives that are enshrined in various government policies. Sasria is under no

obligation to award the tender in full and may decide to award it in part to one or various

tenderers.

2.3 Confidentiality

and submitted together with the bid response:

• Invitation to Bid (SBD 1)

• Disclosure and Declarations Form (SBD 4)

• Preferential Points Claim Form (SBD 6.1);

Note: Failure to submit these documents may lead to disqualification of the bid or preference

points not being awarded to the tenderer.

Page | 24

Annexure a: confidentiality and non-disclosure

in this Agreement, shall have the following meaning:

1.1 “Agreement” shall mean this written document together with all written

appendices, annexures, exhibits or amendments attached to it from time to

time;

1.2 “Commencement Date” shall mean the date of last signature of this

agreement;

1.3 “Confidential Information” shall mean all information which:

1.3.1 pertains to the Disclosing Purpose, disclosed, revealed or exchanged

by the Discloser to the Recipient, and which pertains to, but is not

limited to all intellectual property rights, all trade secrets, all agreements

(whether in writing or not) which exist at the time of revealing the content

thereof to the Recipient, the content of all possible future agreements

which the Discloser intends to enter into with any other party, all

knowledge obtained by way of research and development, irrespective

of whether the aforementioned information that is revealed is applicable

to technical, business or financial aspects of the Discloser; and/or

1.3.2 any information of whatever nature, which has been or may be

submitted by the Discloser to the Recipient, whether in writing or in

electronic form or pursuant to discussions between the Parties, or which

can be obtained by

Page | 26

examination, testing, visual inspection or analysis, including, without

limitation, business or financial data, know-how, formulae, processes,

specifications, sample reports, models, customer lists, computer

software, inventions or ideas; and/or

1.3.3 Any dispute between the Parties resulting from this Agreement; and/or

1.3.4 Any fault or defect in any aspect of the business of the Discloser,

irrespective of whether the Discloser knows about such a fault or defect;

1.4 “Notice” shall mean a written document;

1.5 “Parties” shall mean both the Discloser (Sasria SOC Ltd) and the Recipient.

1.6 “Board” shall mean Board of Directors of the Discloser.

1.7 “Tender for Income-Generating Contracts” means a written offer in the form

determined by an organ of state in response to an invitation for the origination

of income-generating contracts through any method envisaged in legislation

that will result in a legal agreement between the organ of state and a third

party that produces revenue for the organ of state, and includes, but is not

limited to, leasing and disposal of assets and concession contracts, excluding

direct sales and disposal of assets through public auctions;

1.8 “Specific Goals” means specific goals as contemplated in section 2(1)(d) of

the Act which may include contracting with persons, or categories of persons,

historically disadvantaged by unfair discrimination on the basis of race, gender

and disability including the implementation of programmes of the Reconstruction

and Development Programme as published in Government Gazette No. 16085

dated 23 November 1994;

similar arrangement;

2.6 not allege that this Agreement grants it, either directly, or by implication, or by

estoppel or otherwise a license under any patent or patent application, or that

it is entitled to utilize the Confidential Information in any way contrary to the

stipulations contained in this Agreement;

2.7 on termination of this Agreement act with the Confidential Information in

accordance with a Notice delivered to it by the Discloser and if no such Notice

was delivered, the Recipient shall destroy the Confidential Information in a

similar manner to which it would destroy information that it would consider to

be its own Confidential Information.

The provisions of Clause 3 above will not apply to any Confidential Information which:

4.1 is at the time of disclosure to the Recipient, within the public domain and could

be obtained by any person with no more than reasonable diligence;

4.2 come into the public domain and could be obtained after such disclosure,

Page | 28

otherwise than by reason of a breach of any of the undertakings contained in

this Agreement;

4.3 is subsequently provided to the Recipient by a person who has not obtained

such

information from the Discloser, provided that, in any such case, such

information was not obtained illegally or disclosed by any person in breach of

any undertaking or duty as to confidentiality whether expressed or implied;

4.4 is disclosed with the written approval of the Discloser;

4.5 is or becomes available to a third party from the Discloser on an unrestricted

basis;

4.6 is obliged to be reproduced under an order of court or government agency of

competent jurisdiction.

6.1 The Agreement shall not terminate automatically. Either party must be able to

terminate on written notice to the other party once the Disclosing Purpose is

completed. The obligations of confidentiality under this Agreement shall

continue to apply after assignment or termination of this Agreement.

6.2 The Parties further agree that either Party shall have the right at any time to

give notice in writing to terminate this Agreement forthwith in the event of a

material breach of any of the terms and conditions of the Agreement. If the

breach in question is one which can effectively be remedied, the Parties shall

endeavour to jointly try to remedy such breach, failing which, the Agreement

shall be terminated.

7.1 The clause headings in this Agreement have been inserted for convenience

only and will not be taken into consideration in the interpretation of this

Agreement;

7.2 Any reference in this Agreement to the singular includes the plural and vice

versa;

Page | 29

7.3 Any reference in this Agreement to natural persons includes legal persons and

references to any gender include references to the other genders and vice

versa.

8. Dispute Resolution

8.1 A dispute concerning or arising out of this Agreement exists once a party

notifies the others in writing of the nature of the dispute and requires it to be

resolved under this clause. The parties must refer any dispute to be resolved

by -

• negotiation; failing which

• mediation; failing which

• arbitration

8.2 Within ten (10) Business Days of notification, the parties must seek an amicable

resolution to the dispute by referring it to designated and authorized

representatives of each of the parties to negotiate and resolve it by the parties

signing an agreement resolving it within fifteen (15) Business Days

8.3 If negotiation fails, the parties must refer the dispute for resolution by mediation

under the rules of the Arbitration Foundation of Southern Africa (or its successor or

body nominated in writing by it in its stead)(”AFSA“).

8.4 If mediation fails, the parties must refer the dispute within fifteen (15) Business

Days for resolution by arbitration (including any appeal against the arbitrator’s

decision) by one arbitrator (appointed by agreement between the parties) as an

expedited arbitration in Sandton under the then current rules for expedited

arbitration of AFSA.

8.5 If the parties cannot agree on any arbitrator within a period of ten Business Days

after the referral, the arbitrator will be appointed by the Secretariat of AFSA.

8.6 The periods for negotiation or mediation may be shortened or lengthened by written

agreement between the parties.

8.7 This clause will not preclude any party from access to an appropriate court of law

for interim relief in respect of urgent matters by way of an interdict, or

mandamus pending finalisation of this dispute resolution process, for which

purpose the parties irrevocably submit to the jurisdiction of a division of the High

Sasria reserves the right to disqualify / not award a contract to a bidder for one or more of the following: failure to comply with mandatory requirements if stipulated in the RFP document; the bidder is prohibited to do business with the State; the bidder is involved in any form of unethical business practices. Sasria may amend any bid conditions, bid validity period, RFP specifications, or extend the bid closing date, all before the bid closing date; award this bid as a whole or in part or not make an award at all; award this bid to more than one bidder; conduct site visits at bidder's offices and/or at client sites if so required; restrict a company or person from doing business with the State for a period not exceeding 10 years. By submitting a bid, the bidder gives consent to Sasria to conduct any form of investigation. Bidders must sign the confidentiality and non-disclosure agreement. The bidder must adhere to the National Environmental Management Waste Act 2008 (Act 59 of 2008) as amended by the National Environmental Management: Waste Amendment Act (26 of 2014) and the National Environmental Management Laws Amendment Act.

Technical evaluation includes mandatory requirements (comply/not comply) and scoring for knowledge and experience. For hygiene services, points are awarded based on relevant reference letters: 1 letter = 12 points, 2 letters = 28 points, 3 letters = 40 points. No reference letter = 0 points. The bidder must be affiliated to industry associations as part of technical evaluation.