Joburg market (soc) ltd is re-advertising an open tender for the appointment of a service provider to render an employee assistance programme (eap) for a period of 36 months. The tender is open to qualified service providers with a proven track record in eap services, and evaluation will follow the 80/20 preference point system (80 points for price, 20 points for specific goals). A compulsory virtual briefing session is scheduled for 30 july 2026, and bids must be submitted by 24 august 2026 at 11:00.
Key Requirements
Compulsory briefing session on 30 July 2026 at 11:00 via MS Teams; failure to attend will result in disqualification.
Submit one original hard copy in a sealed envelope to the tender box at Joburg Market, 4 Fortune Road, City Deep, by 24 August 2026 at 11:00.
Complete and sign all mandatory MBD forms (MBD 1, 4, 6.1, 7.2, 8, 9) and provide CSD registration, tax compliance PIN, and proof of municipal account (not older than 90 days).
Pricing schedule must be completed and signed; unauthenticated alterations may lead to disqualification.
Bidders must be registered on the Central Supplier Database and comply with B-BBEE requirements to claim specific goal points.
Provide proof of financial capacity; Joburg Market will conduct a risk analysis on financial statements and unit rates.
No bids from persons in the service of the state; all written enquiries must be sent to [email protected] at least 72 hours before closing.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
DocumentTender Document - EAP 22 July 2026 .pdfReview complete
Description
Source: Tender Document - EAP 22 July 2026 .pdf
Important Dates
22 Jul
2026
PUBLICATION
Tender Published
Tender was published
24 Aug
2026
DEADLINE
Closing Date
Tender closing date
Procurement Rules & Compliance ContextThis tender may be governed by South African public procurement rules covering fairness, transparency, preferential procurement, anti-corruption, administrative justice and access to information.
11 rules
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
Core procurement rules
These rules commonly apply to South African public-sector procurement.
7
Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
high
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Constitution of the Republic of South Africa, 1996 – Section 217
Act 108 of 1996 (s217)
high
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
Re-advertisement for a 36-month Employee Assistance Programme (EAP) service provider for Johannesburg Market. The tender uses an 80/20 evaluation system (80 points for price, 20 for specific goals). Submission is via physical sealed envelope only, with a compulsory virtual briefing session.
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Based on General government tender averages. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
This is a re-advertisement for the appointment of a service provider to deliver an Employee Assistance Programme (EAP) for 36 months.
The bid document includes a detailed checklist of returnables required for submission.
The document contains extensive information on preference points claims, specific goals for HDI ownership and local economic promotion, and proof of municipal account good standing.
Important Dates
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
Enquiries Deadline: All written enquiries must be submitted to [email protected] at least 72 hours before the closing time (weekdays).
Contact Information
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
For all bidding procedure and technical enquiries, contact the Supply Chain Management Unit via email only: [email protected].
Only written enquiries will be attended to.
Physical submission address: Tender Box, Ground Floor (right-hand side of entrance before security desk), Joburg Market Main Building, 4 Fortune Road, City Deep, Johannesburg.
Beware of fraud: Joburg Market officials will never solicit payments for tender awards. Report any suspicious contact to [email protected].
Submission Guidelines
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
Submit one original hard copy tender document in a sealed envelope.
Clearly mark the envelope with the bidder's name and address, bid number (HR-OP-032-2024/2025), service description, and closing date.
Deposit the sealed bid in the official tender box located on the ground floor (right-hand side of entrance before security desk) at Joburg Market Main Building, 4 Fortune Road, City Deep, Johannesburg.
The bid box is open 24 hours a day, 7 days a week.
Submission deadline: 24 August 2026 at 11:00 (Joburg Market's clock). Late bids will not be accepted.
No submissions via fax, email, or South African Post Office will be accepted.
Courier submissions are acceptable only if the courier deposits the documents directly into the bid box.
Do not hand documents to any Joburg Market employee.
Compulsory briefing session: 30 July 2026 at 11:00 via MS Teams. Failure to attend will result in disqualification.
All required returnable documents (MBD forms, CSD proof, etc.) must be included in the submission.
Complete bids in non-erasable black ink or electronically without altering terms, conditions, or pricing. Any alterations must be initialled by the authorised signatory.
Bids must be submitted in their entirety and bound so pages do not go missing.
Bidders will be given 3 days to correct omitted or incomplete administrative documents (excluding functionality, price, and specific goals).
Ensure the outer package is sealed and marked correctly; Joburg Market is not responsible for misplacement or premature opening if not sealed and marked as stated.
Evaluation Criteria
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
Evaluation uses the 80/20 preference point system: 80 points for price, 20 points for specific goals.
Price points calculated using the formula: Ps = 80(1 - (Pt - Pmin)/Pmin), where Pt = tender price under consideration and Pmin = lowest acceptable tender price.
Specific goals are allocated as follows:
Goal 1 (HDI ownership):
Business owned 51%+ by Black People: 5 points (verify with CSD, valid B-BBEE certificate/affidavit, ID copy of owner, shareholder's certificate).
Business owned 51%+ by Women: 10 points (verify with CSD, ID copy of owner, shareholder's certificate).
Business owned 51%+ by Black Youth: 10 points (verify with CSD, valid B-BBEE certificate/affidavit, ID copy of owner, shareholder's certificate).
Business owned 51%+ by Black People with Disabilities: 2 points (verify with CSD, ID copy of owner, shareholder's certificate).
Business owned 51%+ by Black Military Veterans: 2 points (verify with CSD, military veteran's database stamped printout, valid B-BBEE certificate/affidavit).
Cooperative at least 51% owned by Black People: 5 points (verify with CSD, valid B-BBEE certificate/affidavit, ID copy of owner, shareholder's certificate).
Goal 2 (Promotion of local economy):
SMME (EME or QSE): 5 points (verify with CSD and B-BBEE certificate/affidavit).
Enterprise located within City of Johannesburg Metropolitan Municipality: 10 points (verify with CSD and proof of municipal account).
Enterprise located in a specific region within City of Johannesburg: 5 points (verify with CSD and municipal account/letter from Ward Councillor).
Enterprise located in townships: 4 points (verify with CSD and municipal account/letter from Ward Councillor).
Community upliftment (housing, transport, schools, infrastructure, donations, charity): 4 points (verify with CSIR Policy, list of organisations assisted, reference/acceptance letters).
Subcontracting to businesses owned by designated groups (up to 30%): 5 points (verify with draft subcontracting agreement and valid B-BBEE certificate/affidavit of subcontracted business).
Failure to submit proof/documentation for specific goals with the tender means no points are claimed for those goals.
Joburg Market reserves the right to require substantiation of any preference claim before or after adjudication.
Joburg Market may award to the highest points scorer, lowest acceptable tender, or not accept any bid, and may negotiate with selected tenderers for cost effectiveness.
A risk analysis will be performed on the financial offer, unit rates, and bidder's financial capacity using ratios (current ratio, solvency ratio, operating profit margin, cost coverage).
Technical Specifications
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
The tender is for the appointment of a service provider to render an Employee Assistance Programme (EAP) for a period of 36 months.
The successful bidder must comply with the Protection of Personal Information Act (POPIA) and consent to the collection and use of personal information for reporting, verification, and contract management purposes.
Detailed scope and service specifications are contained within the Terms of Reference in the bid document.
The bidder must have a proven track record in rendering EAP services.
The definition of a 'competitor' for the Certificate of Independent Bid Determination includes any individual or organisation that has been requested to bid, could potentially bid based on qualifications/abilities/experience, or provides the same goods/services as the bidder.
Pricing Schedule
Source: Tender Document - EAP 22 July 2026 .pdf
The pricing schedule must be completed without alterations. Unauthenticated alterations can lead to disqualification.
Detailed rules govern how price alterations are evaluated depending on whether the award is per item/category or for the total bid offer.
Joburg Market will assess the reasonableness of the financial offer, unit rates, and the bidder's financial capacity using standard financial ratios.
Proof of municipal account good standing is required.
Financial Requirements
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
The pricing schedule must be completed and signed in accordance with the award strategy. Incomplete or unsigned schedules will lead to disqualification.
The price includes all applicable taxes less unconditional discounts.
Joburg Market will conduct a financial risk analysis assessing:
Reasonableness of the financial offer and unit rates.
The bidder's financial capacity to fulfil obligations using ratios: current ratio, solvency ratio, operating profit margin, and cost coverage.
Bidders must provide proof of good standing regarding municipal accounts: a municipal rates and taxes account not older than 90 days showing no arrears of more than 90 days, or a valid lease agreement if not responsible for municipal payments.
Bidders or their directors must not owe any municipal rates, taxes, or charges in arrears for more than three months to any municipality.
Pricing schedule must be completed without alterations. Unauthenticated alterations can lead to disqualification.
Detailed rules govern how price alterations are evaluated depending on whether the award is per item/category or for the total bid offer.
If there is an unauthenticated alteration on the total bid offer and the amount in words is not authenticated, the bidder will be disqualified for the entire tender.
If there is an unauthenticated alteration on the unit rate/price (when no total is provided), the bidder must be disqualified.
The tender may be rejected if the bidder does not correct or accept the correction of arithmetical errors communicated by Joburg Market.
Payment terms: The purchaser undertakes to make payment within 30 days after receipt of an invoice (as per MBD 7.2 Part 2).
Compliance Requirements
Source: Tender Document - EAP 22 July 2026 .pdf (TENDER)
Mandatory Central Supplier Database (CSD) registration. Provide your CSD number.
Tax Compliance: Submit your Tax Compliance Status PIN (TCS PIN) from SARS or your CSD number if no TCS is available. Foreign suppliers must complete a pre-award questionnaire (Part B:3).
B-BBEE: A valid B-BBEE certificate or sworn affidavit is required to claim preference points under Specific Goals.
Completed and signed mandatory MBD forms must be included: MBD 1 (Invitation to Bid), MBD 4 (Declaration of Interest), MBD 6.1 (Preference Points Claim), MBD 7.2 (Contract Form), MBD 8 (Declaration of Past SCM Practices), MBD 9 (Certificate of Independent Bid Determination).
Proof of company registration (company registration number).
ID copies of shareholders/directors and share certificates (certification not older than three months).
For joint ventures: a signed JV agreement, separate CSD registration for each party, and a consolidated B-BBEE certificate.
CIDB registration is required where applicable.
No bids will be accepted from persons in the service of the state.
The bidder's offer remains binding and open for acceptance during the validity period calculated from the closing time.
Withdrawal of a bid or failure to fulfil a contract may result in the bidder being liable for additional costs incurred by Joburg Market.
Acceptance of the bid may be communicated via email, fax, or post, with the SA Post Office acting as the bidder's agent.
South African law governs the contract.
The bidder accepts full responsibility for contract execution and obligations.
The contract comprises the bid documents, General Conditions of Contract, and any special conditions.
Joburg Market reserves the right to award the contract in whole or in part, to more than one tenderer, and is not obliged to accept the lowest tender.
Section
Source: Tender Document - EAP 22 July 2026 .pdf
The evaluation uses the 80/20 preference point system.
Specific Goals are detailed in two tables:
Goal 1 (HDI): Awards points for various ownership categories (Black People, Women, Youth, etc.) with specified verification documents.
Goal 2 (Local Economy): Awards points for SMME status, location within Johannesburg, township location, community upliftment, and subcontracting.
Documentation for specific goals must be submitted with the bid; failure to submit proof means no points are claimed.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
4 Fortune St, City Deep, Johannesburg, 2049, South Africa
Document-Backed
Source Snapshot Available
AI Enhanced
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
06 Aug 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.