Appointment of a service provider for the provision of development, management and maintenance services for the ceta website, intranet and mobile application to the ceta for a period of three (3) years

Email: [email protected]

Phone: +27 11 265 5901

Address: 52 14th Road, Noordwyk, Midrand, 1687

No specific contact name or department is listed.

Returnable Documents: Provide all required forms and supporting documents as listed in the tender. Ensure the bid includes the cover page, reference letters, project plan, technical proposal and project team composition. Submit the completed bid before 11:00 on 29 January 2026 to the address shown on the tender document. Late submissions will be rejected. Missing or illegible documents (e.g., redacted reference letters) will result in loss of evaluation points or disqualification.

Functionality – 85 points total, minimum threshold 70 points (scores below 70 lead to disqualification). Provide evidence for each sub‑criterion:

• Reference letters (client letterhead, contact details, ≤5 years old)
• Project plan
• Technical proposal
• Project team composition

All required information must be included on the bid cover page; failure to do so will reduce points.

Other criteria are not detailed in the extracted text.

Scope: Design, develop, manage and maintain a website, intranet and mobile application (WIMA components) for CETA over three years.

Deliverables include:

1. Project charter and implementation plan
2. Detailed delivery approach
3. User management solution
4. Website development, management and maintenance
5. Intranet development, management and maintenance
6. Mobile application development, management and maintenance
7. Solutions integration (APIs, SSO, third‑party services)
8. Analytics, reporting and dashboards
9. Hosting for all components
10. Data migration plan and execution reporting
11. Change management plan and reporting
12. Digital training materials and workshops
13. End‑user support throughout the project
14. Monthly progress reports
15. Ongoing review and enhancements

Additional optional offerings may be proposed. Project handover must include full documentation, ownership certificates and source code.

Pricing must be submitted in South African Rand (ex‑VAT) using the provided schedule:

• Part A: One‑off deliverable prices (fixed for 12 months)
• Part B: Ongoing deliverable rates per hour for Years 1‑3
• Part C: Monthly deliverable costs for Years 1‑3
• Part D: Solution subscription/maintenance costs for Years 1‑3

Invoices are hybrid – deliverable‑based for fixed items and time‑and‑materials for services. Invoicing only after delivery and submission of supporting documentation. VAT 15 % applies.

Bidder must demonstrate compliance with:

• User management (profile lifecycle, MFA, role‑based access, SSO)
• Website standards (responsive design, SEO, CMS, SSL, data protection)
• Intranet standards (document management, collaboration tools, security)
• Mobile app standards (cross‑platform, offline access, push notifications, MFA)
• Solutions integration (secure APIs, third‑party services, PCI where applicable)
• Analytics and reporting (KPIs, dashboards)
• Hosting (cloud‑based, 99.9 % SLA, backup, disaster recovery, encryption)
• Relevant South African regulations for data privacy and security.

No explicit B‑BEE, CIDB, CSD, tax or professional registration requirements are listed in the extracted text.