Payment gateway services for border management authority (36‑month contract)

The appointed service provider will be required to supply, configure, implement, integrate, support, and maintain a

Payment Gateway Solution that enables secure and efficient online payment processing for Port Health services.

The solution must meet both the business and technical requirements outlined below.

2.1 Business Requirements

Category Requirement Detailed Requirement

Area

Virtual Provide Virtual Accounts with automatic routing and settlement

A. Supported Account into the BMA designated bank account.

Payment Functionality

Methods Each Virtual Account must be uniquely linked to an existing

Port Health customer account using a BMA Customer Identifier

(e.g. Customer Number / Account Code) to enable accurate

payment tracing, allocation, and automated posting in SAGE

X3.

The solution must support one-to-one and one-to-many

mappings, allowing a single customer to hold multiple Virtual

Accounts where operationally required.

All Virtual Account transactions must carry the linked BMA

Customer Account Reference throughout the payment lifecycle,

including settlement and reporting, to ensure simplified

reconciliation and clear payer identification.

Enable simplified reconciliation and clear payer/transaction

identification.

Wallet Provide Wallet Accounts (pre-funded balances) for registered

Account users (e.g. Shipping agents, authorised users).

Functionality

Supply Chain Management Quotation Pack

Invitation to Quote Standardized 30 September 2025

Border Management Authority RFQ NUMBER: H004L2602RFQ00220

Allow deposits via Instant EFT and credit/debit cards.

Optionally allow Virtual Account payments to credit Wallet

balances.

Debit Wallet balances for Port Health services and products.

Provide secure, real-time access to balances and transaction

history.

Support bulk/batch transactions without individual payment

initiation.

Define processes for top-ups, debits, refunds, and withdrawals

to users’ bank accounts.

Generate daily transaction reports that include, at a minimum:

o System-generated unique transaction

reference;

o Transaction date and amount;

o Payment method used;

o Mandatory BMA Customer Account Reference

for all payment types;

o Virtual Account identifier (where applicable);

o Settlement date and settlement batch reference;

and

o BMA designated bank account reference for

reconciliation.

The system must enforce the BMA Customer Account

Reference as a mandatory field across all payment channels to

support accurate reconciliation and automated customer

account allocation in SAGE X3.

Daily transaction reports must be exportable in a SAGE X3-

compatible format to support automated financial processing

and audit requirements

Credit and Accept major credit and debit cards, including Visa,

Debit Cards MasterCard, and American Express.

Electronic Provide secure and fast EFT options, including Ozow, PayShap,

Funds Capitec Pay, and similar platforms.

Transfer (EFT)

Third-Party Integrate with third-party services such as PayPal (international

Payment payments) and PayFlex (instalment/deferred payments), where

Services applicable.

Settlement Ensure all payments reflect accurately and timeously in the

B. Settlement of Accuracy BMA designated bank account.

Funds

Transaction Support local and international transactions, including multi-

C. Local & Coverage currency payments where applicable.

International

Payments

Supply Chain Management Quotation Pack

Invitation to Quote Standardized 30 September 2025

No specific requirements found