Provision of telephone management system at matla power station for a period of three years

{"name":null,"email":null,"phone":null,"department":null,"address":"................... a company incorporated under the laws of [insert"}

Provision of Telephone Management

System for Matla Power Station for a

Project

No specific requirements found

be deemed to be acting, in the event of a breach, as the Receiving Party’s duly

authorised agents.

3.5 Except as otherwise contemplated in this Agreement, the Parties agree in favour of

one another not to utilise, exploit or in any other manner whatsoever use the

3.6 Accordingly, the Receiving Party agrees to indemnify, defend and hold the Disclosing

shall not apply to any Confidential Information that:

8.1 is known to, or in the possession of the Receiving Party prior to disclosure thereof by

the Disclosing Party;

8.2 is or becomes publicly known, otherwise than as a result of a breach of this Agreement

by the Receiving Party;

8.3 is developed independently of the Disclosing Party by the Receiving Party in

circumstances that do not amount to a breach of the provisions of this Agreement;

8.4 is disclosed by the Receiving Party to satisfy an order of a court of competent

jurisdiction or to comply with the provisions of any law or regulation in force from time

to time; provided that in these circumstances, the Receiving Party shall advise the

protect the confidentiality of such Confidential Information to the greatest extent

possible in the circumstances;

8.5 is disclosed to a third party pursuant to the prior written authorisation and Ltd to the

extent of such approval of the Disclosing Party;

8.6 is received from a third party in circumstances that do not result in a breach of the

provisions of this Agreement.

shall endure for a period of 3 (three) years after the date of termination of the

relationship between the parties or at a date specified in any subsequent agreement(s)

between the Parties in pursuance of the Project referred to herein.

Agreement and fail to remedy such breach within seven (7) business days from date

of a written notice to do so, then the Disclosing Party shall be entitled to invoke all

remedies available to it in law including, but not Ltd to, the institution of urgent

proceedings as well as any other way of relief appropriate under the circumstances, in

any court of competent jurisdiction, in the event of breach or threatened breach of the

14.2.1 will not result in a breach of any other Agreement to which it is a party; and

14.2.2 will not, to the best of its knowledge and belief, infringe the rights of any third party;

and the Disclosing Party hereby indemnifies and holds the Receiving Party harmless

against any liability for third party claims on such a basis.

{"name":"__________________________________________________________","email":null,"phone":null,"department":null,"address":null}

E-Tenderers’ E-Tendering Document 240-9722574 Rev 1

Identifier

Training Acknowledgement

Effective Date August 2023

Form Review Date August 2026

Annexure NO.: ______

Acknowledgement form – e-tendering training

Enquiry no: [......................................................]

Business name/JV: _______________________________________________________

Contact Person: __________________________________________________________

Tel (landline): _________________________________________

Cellphone: ____________________________________________

E-mail address: ________________________________________

Acknowledgment: [Select and complete in full applicable paragraph below]

I _________________________________________ (Tenderer’s Name) acknowledge that I have undergone

self-training though the e- Tendering Noddy Guide or video or via a clarification meeting for me to understand.

I am satisfied with my self-training and confirm that I will be able to operate the E- Tendering Solution.

This document is a Mandatory returnable prior to for E-Tendering. Failure to FULLY complete the

form and submit it to Eskom within prescribe period will render the Tenderer non-responsive and will

be disqualified from the Procurement Process.

Authorized Signature: _____________________________________________________________

Designation: _____________________________________________________________________

Date: _________________________

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third

parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 1

E-Tenderers E-Tendering Training Acknowledgement Form

Template ID: 240-9722574 (Rev 1) E-Tenderers’ E-Tendering Training Acknowledgement Form

supplying entity AND their company registration

number] ......................................................................., certify under oath that, to the best of my

knowledge, the information furnished herein is true and correct. I accept that Eskom reserves its right to act

against the supplier named above or me personally in terms hereof, should this declaration prove to be false.

Eskom employees and directors that engage in private work

{"closingDate":"01 February 2015"}

{"name":null,"email":null,"phone":null,"department":"s, Eskom Divisions, Eskom","address":null}

feasibility studies, sourcing, evaluation, benchmarking, negotiation, approval and awarding or

supplying entity AND their company registration

number] ......................................................................., certify under oath that, to the best of my

knowledge, the information furnished herein is true and correct. I accept that Eskom reserves its right to act

against the supplier named above or me personally in terms hereof, should this declaration prove to be false.

Eskom employees and directors that engage in private work

feasibility studies, sourcing, evaluation, benchmarking, negotiation, approval and awarding or

Insufficient searchable text - AI extraction recommended

{"name":null,"email":null,"phone":null,"department":"Supply Chain Management","address":null}

Returnable Documents: The supplier shall submit the following proof:

• Proof of 5 years experience form Current or Previous A well experienced and established client. (Reference letter with Contract number or Order telecommunication service provider to ensure that
• Minimum 5 years’ experience. Submit number and contactable details) software integrates flawlessly with the existing a traceable, positive reference letters hardware, software, and Unified Communications. from previous public or private sector clients for similar PABX/TMS installations. 3.4 Qualitative Technical Evaluation Table 5: Qualitative Technical Evaluation Criteria Qualitative Technical Criteria Description Reference to Technical Criteria Criteria Specification / Tender Weighting Sub Returnable (%) Weighting Service Provider to achieve 70% score to pass the technical Evaluation (%) Methodology & Project Plan: A detailed, logical implementation plan outlining the 1. 40% following: 1.1 Project implementation plan 5% 1.2 Hardware deployment 5% 1.3 User training 5% Tender Technical Evaluation Strategy Unique Identifier: 240-53716769 Revision: 2 Page: 1.4 Downtime and reliable technical support 5% 1.5 Lightning/surge protection 5% 1.6 Equipment insurance. 5% 1.7 Software upgrades 5% 1.8 System maintenance 5% 2 Technical Capabilities and System Features (Detailed Presentation 30% /Brochure) 2.1 Automated notifications: to users/managers: 5% 2.2 Automated Reporting & Analytics: Real-time call logging, duration 5% tracking, and custom report generation. 2.3 Integrations: Seamless ability to integrate with existing infrastructure 5% (e.g., MS Teams, PABX, VoIP). 2.4 System Redundancy: Built-in failover capabilities and hosted uptime 5% guarantees. 2.5 Call barring functionality: for unauthorised numbers 5% 2.6 View and manage telephone calls: from any web-based device 5%, Technical Expertise and Experience of the staff to be assigned to this project 30% 2.1 NQF 5 or more and 5 years’ experience in Telecommunication Attach CV with contactable 30% references and copies of

Tender Technical Evaluation Strategy MATLA POWER

Tender Technical Evaluation 240-53716769Title: Unique Identifier: Strategy

Template Identifier: 240-53716769 Tender Technical Evaluation Strategy Template (Rev 2) (Next Review Date July 2027)

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

2.5 Call barring functionality: for unauthorised numbers 5%

Eskom Matla Power Station intends to enter a 3 years contract for Provision of Telephone Management System for

Matla Power Station for a period of 3 years with an experienced reputable service provider.

2. Supporting clauses

2.1 Scope

This document outlines the technical criteria and the process to be followed when evaluating tender documents to

ensure that the contract is concluded with a suitable contractor who will be able to Provision of Telephone

Management System at Matla Power Station for a period of 3 years.

2.1.1 Purpose

The purpose of this tender technical evaluation strategy is to define the Mandatory Evaluation Criteria, Qualitative

Evaluation Criteria and TET member responsibilities for this tender technical evaluation. The technical evaluation

strategy serves as basis for the tender technical evaluation process.

2.1.2 Applicability

Matla Power Station Support Services(Office Services)

2.2 Normative/informative references

Parties using this document shall apply the most recent edition of the documents listed in the following paragraphs.

2.2.1 Normative

[1] 240-168966153: Generation Tender Technical Evaluation Procedure

[2] 240-48929482: Tender Technical Evaluation Procedure (Transmission and Distribution)

[3] 32-1033: Eskom Procurement and Supply Chain Management Policy

[4] 32-1034: Eskom Procurement and Supply Management Procedure

2.2.2 Informative

ISO 9001:2015 requirements

OHS Act

Controlled Disclosure: Controlled Disclosure to external parties (either enforced by law, or discretionary).

2.3 Abbreviations

Abbreviation Description

OHS Act Occupational Health and Safety Act

TET Technical Evaluation Team

2.4 Roles and responsibilities

As per 240-168966153: Generation Tender Technical Evaluation Procedure for Generation

Controlled disclosure

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with the authorised version on the system.

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

Revision: 2

Page:

Or

240-48929482: Tender Technical Evaluation Procedure for Transmission and Distribution

2.5 Process for monitoring

All Technical evaluation team members will be required to evaluate all tenders. The average score for all TET

members will be used as the final score of the evaluation. Should a TET member not find some documents of the

tenderers for scoring, all TET members will be required to scrutinise all the documents to ensure they did not by

mistake miss the applicable document while going through the folder.

2.6 Related/supporting documents

TET member appointment letters

3. Tender technical evaluation strategy

3.1 Technical evaluation threshold

The minimum weighted final score (threshold) required for a tender to be considered from a technical perspective is

70%.

3.2 Tet members

Table 4: TET Members

TET number TET Member Name Designation

TET 1 Zodwa Gumbi Manager Support Services

TET 2 Nothando Ntenga Officer Business Support

TET 3 Phumzile Mbeje Senior Clerk General Administration

Controlled disclosure

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with the authorised version on the system.

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

Revision: 2

Page:

3.3 Mandatory technical evaluation criteria

This criteria must be achieved before the supplier can be scored technically.

Table 5: Mandatory Technical Evaluation Criteria

Mandatory Technical Criteria Description Reference to Technical Specification / Tender Motivation for use of Criteria

. Introduction ...................................................................................................................................................... 3

2. Supporting clauses ........................................................................................................................................ 3

2.1 Scope .............................................................................................................................................................. 3

2.1.1 Purpose ..................................................................................................................................................... 3

2.1.2 Applicability................................................................................................................................................ 3

2.2 Normative/informative references .................................................................................................. 3

2.2.1 Normative .................................................................................................................................................. 3

2.2.2 Informative ................................................................................................................................................. 3

2.3 Abbreviations .............................................................................................................................................. 3

2.4 Roles and responsibilities .................................................................................................................... 3

2.5 Process for monitoring ........................................................................................................................ 4

2.6 Related/supporting documents ......................................................................................................... 4

3. Tender technical evaluation strategy ................................................................................................ 4

3.1 Technical evaluation threshold ....................................................................................................... 4

3.2 Tet members ................................................................................................................................................. 4

3.3 Mandatory technical evaluation criteria .................................................................................... 5

3.4 Qualitative technical evaluation criteria .................................................................................... 6

3.5 Tet member responsibilities ................................................................................................................. 7

3.6 Foreseen acceptable / unacceptable qualifications............................................................... 8

3.6.1 Risks .......................................................................................................................................................... 8

3.6.2 Exceptions / Conditions ............................................................................................................................. 8

4. Authorisation .................................................................................................................................................... 9

5. Revisions .............................................................................................................................................................. 9

6. Development team ........................................................................................................................................... 9

7. Acknowledgements ........................................................................................................................................ 9

with the authorised version on the system.

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

Revision: 2

Page:

1. Introduction

Eskom Matla Power Station intends to enter a 3 years contract for Provision of Telephone Management System for

Matla Power Station for a period of 3 years with an experienced reputable service provider.

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

Revision: 2

Page:

3.6 Foreseen acceptable / unacceptable qualifications

3.6.1 Risks

Table 8: Acceptable Technical Risks

2.3 NQF 5 or more and 3 years’ experience in Telecommunication 20% 2.4 NQF 5 and 2 years’ experience in Telecommunication 10% Tender Technical Evaluation Strategy Unique Identifier: 240-53716769 Revision: 2 Page: TOTAL = 100 3.5 TET MEMBER RESPONSIBILITIES In Table 8 identify the TET members allocated to review/evaluate each Qualitative criterion (minimum 2 evaluators per criteria / sub-criteria) Table 7: TET Member Responsibilities Mandatory TET3 TET 1 TET 2 Criteria Number 1 X X X Qualitative TET 1 TET 2 TET 1 Criteria Number 1 X X X 2 X X X 3 X X X Tender Technical Evaluation Strategy Unique Identifier: 240-53716769 Revision: 2 Page: 3.6 FORESEEN ACCEPTABLE / UNACCEPTABLE QUALIFICATIONS 3.6.1 Risks Table 8: Acceptable Technical Risks Risk Description

Telephone management system down time due to power failure or any other interruption from end user side. Table 8: Unacceptable Technical Risks Risk Description

Submission of fraudulent documentation or documentation that is not valid

Provision of uncontactable references in the referral letter. 3.6.2 Exceptions / Conditions Table 8: Acceptable Technical Exceptions / Conditions Risk Description N/A 1.

Table 1: Unacceptable Technical Exceptions / Conditions Risk Description

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769 Revision: 2 Page

AUTHORISATION This document has been seen and accepted by: Name Designation Signature Nothando Ntenga Officer Business Support Zodwa Gumbi Manager Support Services Elias Katasa Finance Manager

REVISIONS Date Rev. Compiler Remarks

DEVELOPMENT TEAM NP Ntenga NA Gumbi

ACKNOWLEDGEMENTS CONTROLLED DISCLOSURE When downloaded from the EDMS, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorised version on the system.

Returnable (%) Weighting Service Provider to achieve 70% score to pass the technical Evaluation

(%)

Methodology & Project Plan: A detailed, logical implementation plan outlining the 1. 40%

following:

1.1 Project implementation plan 5%

1.2 Hardware deployment 5%

1.3 User training 5%

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

Revision: 2

Page:

1.4 Downtime and reliable technical support 5%

1.5 Lightning/surge protection 5%

1.6 Equipment insurance. 5%

1.7 Software upgrades 5%

1.8 System maintenance 5%

2 Technical Capabilities and System Features (Detailed Presentation 30%

/Brochure)

2.1 Automated notifications: to users/managers: 5%

2.2 Automated Reporting & Analytics: Real-time call logging, duration 5%

tracking, and custom report generation.

2.3 Integrations: Seamless ability to integrate with existing infrastructure 5%

(e.g., MS Teams, PABX, VoIP).

2.4 System Redundancy: Built-in failover capabilities and hosted uptime 5%

guarantees.

2.5 Call barring functionality: for unauthorised numbers 5%

2.6 View and manage telephone calls: from any web-based device 5%

3. Technical Expertise and Experience of the staff to be assigned to this project 30%

2.1 NQF 5 or more and 5 years’ experience in Telecommunication Attach CV with contactable 30%

references and copies of

Certificates

2.3 NQF 5 or more and 3 years’ experience in Telecommunication 20%

2.4 NQF 5 and 2 years’ experience in Telecommunication 10%

Tender Technical Evaluation Strategy Unique Identifier: 240-53716769

Revision: 2

Page:

Total = 100

3.5 Tet member responsibilities

In Table 8 identify the TET members allocated to review/evaluate each Qualitative criterion (minimum 2 evaluators per criteria / sub-criteria)

Table 7: TET Member Responsibilities

Mandatory TET3

Tet 1 tet 2

{"name":null,"email":null,"phone":null,"department":"Name: Lynton Mudau","address":null}

web site which will allow multiple users to view the data simultaneously. These user logins can have limited access to data and functionality. The system

REVIEWED Signature: Date: 09/03/2026 Quality Department

• Data books, reviews, reports, and diagrams/drawings shall be submitted to Engineering after the completion of the work. Engineering to forward the data books to Quality Department
• All QCP’s to be submitted to Engineering and Quality for approval prior to outage/project or maintenance work commencement.

Scope of work procedure, specification, hold points, responsible

Review Date October 2027

PLANT AREA: Matla Power Station

TITLE: Provision of Telephone Management System at Matla Power Station for a period of Three years

REF:QA/QC 002 Reference Rev No:1 MULTIDISCIPLINARY: No Plant Level: All

Name: Nothando Ntenga

COMPILED BY Signature: Date: 2026.02.17 End User

Name: NA Gumbi

APPROVED Signature: Date: 2025/02/18 Line Manager

Name: Elias KatasaAPPROVED Signature: Date: 02/03/2026 Group Manager

Name: Bontle Mahura

REVIEWED Signature: Date: 09/03/2026 Quality Department

Name: Lynton Mudau

REVIEWED Signature: Date:

Occupational Health and Safety 09/03/2026

Name: Zodwa ZimuREVIEWED Signature: Date: 11/03/2026 Environmental Department

Name:

ACCEPTED Signature: Date:

Outage Manager/Maintenance manager

Name:

ACCEPTED Signature: Date

Aia

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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File name: 14593 - Scope of Work rev 7 Hygiene Audit and Training

Template ID: 240-43921898 (Rev 8) Header and Footer portrait template

MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

NB: Do not tamper with the template.

General

• Data books, reviews, reports, and diagrams/drawings shall be submitted to Engineering after the completion of the work. Engineering to forward the data books to Quality Department

(Document Control)

• All QCP’s to be submitted to Engineering and Quality for approval prior to outage/project or maintenance work commencement.

Scope of work procedure, specification, hold points, responsible

Description / activity eng. Requirements / documentation witness, reports party

1.1 Occupational Health and

• Health and safety file should be approved by Safety risk management department prior Eskom to witness. Contractor

Safety to any work commences on site

• All work is to be done in accordance with OHS Act , Matla plant procedures

and Plant Safety Regulations. (240-150642762).

• Matla power station SHEQ induction must be done before access to site can be granted
• The contractor should ensure that all employees have acquired the required competency

for the task they are performing.

• The contractor to ensure compliance to updated legal requirements and other

requirements.

• BUY QUIET: All stakeholders are encouraged to purchase or rent quieter machinery,

equipment, and tools to reduce worker noise exposure, contribute towards compliance

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

to OHSA noise exposure limits and ultimately reduce the risk of noise induced hearing

loss.

1.2 Environmental Management.

• All activities listed in the National Environmental Act , EIA Regulations as Eskom to witness. Contractor

. amended, must have environmental AUTHORISATION before commencement of work.

• The contractor shall comply with all applicable legal and other requirements.
• The polluter pays principle will be applied.
• The contractor manager shall ensure compliance with Eskom Matla Environmental

procedures to ensure the prevention of pollution (refer: OMOP 4090 and 4402).

• The last payment will be processed based on the status of the last housekeeping check

sheet (Annexure C: OMOP 4402) of designated area.

• EMS file based on ISO14001 will be required.

1.3 Quality Management

• The contractor/executioner of work will be responsible for drawing up all QCP Hold point Contractor

documentation and this must be approved by engineering and authorised by the Quality

Department before commencing with the work.

• Contractors/executioner to adhere to QM 58 and OMOP4497 requirements
• Number of NCR issued can affect your next tendering process.
• The QCP shall be signed progressively by the Engineer/Supervisor, Eskom QC

Inspector, Contractor QC Inspector and/or AIA.

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

• No procuring of outage items without the approval of scopes by quality
• All outage scopes creep and scopes addition should be approved by quality
• No contractor should be in the possession of scopes for execution without the scopes

approved by quality

• The contractor is subjected to quality auditing at any point in time during execution of

scope

1.4 Inputs from other

departments

1.5 Commissioning reference

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

Scope of work description / activity procedure, specification, hold points, responsible

Eng. Requirements / documentation witness, party

Reports

Provision of Telephone Management System at Service Provider

Matla Power Station

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

Review Date October 2027

Scope compilation references

SOURCE & Ref No. Yes No N/A Comments

Previous outage service reports

Return to service data packages

Maintenance Strategy with Rev number

SAP defects (attach list as appendix)

GHRMS (STEP) reports

(Generation Heat Rate Management System)

Online Condition Monitoring

Pre-outage performance test results

Post outage performance test results

GPSS/ Plant Performance data on UCLF incurred

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

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this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

OMS / IIRMS recommendations (Audits Reports)

Risk controls (IRM system)

Previous audits and reviews (e.g. ERAP)

Engineering Change Requests (Projects)

LOPP strategy reports

Urs

Philosophy (Outage)

Condition Monitoring Report

VA/PHD Viewer trends

Corrective Actions

CARAB reports

Statutory Requirements

Grid code requirements

Waivers and Exemptions

Calibration requirements

Previous Outage SOW variations

Post Mortems Actions from previous outages

Pre–Outage plant walks

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

Risk based inspection (RBI) report

Simulation, TOIs, OON, SI

Comments

ATTACHMENTS: DRAWINGS, SKETCHES, DIAGRAMS, INSTRUCTIONS, etc

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

Service Information

Matla Power Station intends to enter into a contract for Telephone Management System (TMS) with a well-established Telecommunication Company to track

and control Telephone usage and spending daily for a period of 3 years.

This Web-based Telephone Management System software should extract data from a telephone system (usually digital) and provides detailed information on

calling behavior, specifically with regards to telephony costs. The TMS system should provide a holistic view of all costs associated with telecommunications

spend.

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

C3.1 Service Information

New system to be installed at Matla Power Station with multiple PBX and IP PABX. The TMS system must have capability to allow Multiple user logins to the

web site which will allow multiple users to view the data simultaneously. These user logins can have limited access to data and functionality. The system

should have multiple tier hierarchy for easy grouping of business Departments and Sections.

Automated reporting will be based on each tier in summary or detailed format, automated scheduled reports may be customised as per End User

requirements. Multiple costings per call will enable statistical analysis of call costs on a Carrier Vs Carrier basis. The systems should also have private

number suggestion report.

The system must have a user-friendly interface for easy access to comprehensive reports and analytics,

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

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MATLA POWER STATION Document Identifier 14593 Rev 7

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Review Date October 2027

System Capability

• Automated reporting

• View and manage telephone calls from any web-based device

• System must be compatible with most web browsers including internet explorer. Google, Chrome, and Firefox.

• Monitoring and analysing call data and trend reporting of expenditure

• Cost allocation

• Automated notifications to users/managers

• Control private vs business usage

• Manage abuse

• Build intelligent and integrated databases

• Manage exceptions

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 15

File name: 14593 - Scope of Work rev 7 Hygiene Audit and Training

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

• Call barring functionality

• Custom alerting will be based on unauthorised Numbers, cost, duration and Budget

The system must be able to do:

• Automatic software upgrades.

• Automatic cost table adjustments.

• Automatic alerts on the installation integrity: if connection to Site is lost or should the PBX system stop sending call detail records

• System must be able to provide report on all calls made during the month for an estimated 800 lines.

• The system should be able to register telephone numbers and separate between employee numbers, private numbers, business numbers and the

numbers of suppliers.

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 15

File name: 14593 - Scope of Work rev 7 Hygiene Audit and Training

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

• The system must provide different reporting options:

➢ Quick reports

➢ Detail reports for all calls made by each extension with incoming, outgoing

calls to be identified as well as the time for each call.

➢ Summary report of each call that was made per individual and department for

the month

➢ Top 40 calls made for the month’s report

➢ Private number suggestion report

➢ Customized reports on request

• Must be able to manage and maintain departments

• Monitor of system 24 hours

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 15

File name: 14593 - Scope of Work rev 7 Hygiene Audit and Training

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

Review Date October 2027

• Redundancy system to be available / back up services to be available

• Disaster recovery methods to be in place

• Minimum of 2 user logins that are password protected

• Reports to be scheduled and forward automatically via email to the individual telephone extension users on a monthly basis.

• Weekly budget notification and reporting of miss use via email to the administrator

• Bulk process of call records including cost comparison reporting to be available

• Storage of database for at least a year

• Calls to be collected directly from the PABX via LAN.

• Soft Dongle: Hardware is required for authentication, but the collection of calls is done via the LAN.

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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Full description of Material/Spares/Equipment Specifications of Material/Spares/Equipment Stock No Part Number Required

Quantity

ESKOM Matla Power Station intends to enter All Required Testing Equipment and Training Material N/A N/A N/A

into a contract for the Provision of Telephone

Management System at Matla Power Station for

a period of Three years (See attached works

information)

Reference No: QA/QC 002 Reference Rev No: Date: 2023/03/01 of 15

Controlled Disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of

this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

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File name: 14593 - Scope of Work rev 7 Hygiene Audit and Training

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MATLA POWER STATION Document Identifier 14593 Rev 7

Effective Date October 2024

1.1 Occupational Health and

• Health and safety file should be approved by Safety risk management department prior Eskom to witness. Contractor

SAP defects (attach list as appendix)

GHRMS (STEP) reports

(Generation Heat Rate Management System)

{"name":null,"email":null,"phone":null,"department":null,"address":"C Ltd (reg no"}

Returnable Documents: C1.1 Form of Offer and Acceptance 1, C1.1 Form of Offer & Acceptance, By the representative of the tenderer, deemed to be duly authorised, signing this part of this Form of Offer, This Offer may be accepted by the Employer by signing the Acceptance part of this Form of Offer and

2. technical evaluation criteria consecutive NCR’s for the

to data and functionality. The system should have multiple tier hierarchy for easy grouping

Call barring functionality

1. Health and safety, the environment and quality assurance

New system to be installed at Matla Power Station with multiple PBX and IP PABX. The TMS

system must have capability to allow Multiple user logins to the web site which will allow

multiple users to view the data simultaneously. These user logins can have limited access

to data and functionality. The system should have multiple tier hierarchy for easy grouping

of business Departments and Sections.

Automated reporting will be based on each tier in summary or detailed format, automated

scheduled reports may be customised as per End User requirements. Multiple costings per

call will enable statistical analysis of call costs on a Carrier Vs Carrier basis. The systems

should also have private number suggestion report.

The system must have a user-friendly interface for easy access to comprehensive reports

and analytics,

System Capability

• Automated reporting
• View and manage telephone calls from any web-based device
• System must be compatible with most web browsers including internet explorer.

Google, Chrome, and Firefox.

• monitoring and analysing call data and trend reporting of expenditure
• Cost allocation
• Automated notifications to users/managers

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Office Telephone Management System to Matla Power Station

• Control private vs business usage
• Manage abuse
• Build intelligent and integrated databases
• Manage exceptions
• Call barring functionality
• Custom alerting will be based on unauthorised Numbers, cost, duration and Budget

The system must be able to do:

• Automatic software upgrades.
• Automatic cost table adjustments.
• Automatic alerts on the installation integrity: if connection to Site is lost or should the

PBX system stop sending call detail records

• System must be able to provide report on all calls made during the month for an

estimated 800 lines.

• The system should be able to register telephone numbers and separate between

employee numbers, private numbers, business numbers and the numbers of suppliers.

• The system must provide different reporting options:

 Quick reports

 Detail reports for all calls made by each extension with incoming, outgoing

calls to be identified as well as the time for each call.

 Summary report of each call that was made per individual and department for

the month

 Top 40 calls made for the month report

 Private number suggestion report

 Customized reports on request

• Must be able to manage and maintain departments
• Monitor of system 24 hours
• Redundancy system to be available / back up services to be available
• Disaster recovery methods to be in place
• Minimum of 2 user logins that are password protected
• Reports to be scheduled and forward automatically via email to the individual telephone

extension users on a monthly basis.

• Weekly budget notification and reporting of miss use via email to the administrator
• Bulk process of call records including cost comparison reporting to be available
• Storage of database for at least a year
• Calls to be collected directly from the PABX via LAN.
• Soft Dongle: Hardware is required for authentication, but the collection of calls is done

via the LAN.

Table A MEETINGS

Title and purpose approximate location attendance by:

Time & interval

Contract Management Quarterly - 13h00 to To be confirmed Contractor, Employer’s rep,

Meeting: Overall 15h00 and Contract Supervisor

contract progress and

feedback.

Assessments 15th of every month - Offices Services/to Contractor and Employer’s

13h00 to 14h00 be confirmed Manager

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Office Telephone Management System to Matla Power Station

Monthly SHE meeting Monthly date and time To be Contractor Safety Officer,

to be communicated communicated by Contractor SHE rep,

by Safety Department Safety Contractor Site Supervisor

Department. and Contractor Site Manager

Meetings

All meetings will be chaired and co-ordinated by the relevant people. Records i.e. minutes and

signed attendance registers of these meetings shall be submitted to the Service Manager by the

person conveying the meeting within five (05) working days after the meeting.

Meetings of a specialist nature may be convened as specified elsewhere in this Service

Information or if not so specified by persons and at times and locations to suit the Parties, the

nature and the progress of the service. Records of these meetings shall be submitted to the

Service Manager by the person convening the meeting within five (05) days of the meeting.

All meetings shall be recorded using minutes or a register prepared and circulated by the person

who convened the meeting. Such minutes or register shall not be used for the purpose of

confirming actions or instructions under the contract as these shall be done separately by the

person identified in the conditions of contract to carry out such actions or instructions. Records of

these meetings shall be submitted to the Department that requested the meeting and copy the

Service Manager by the person convening the meeting within five days of the meeting. ANY

Other meeting that is not specified above, the contractor to inform the

Employer at least one (01) day before the sitting of the meeting.

2.1 Contractor’s management, supervision, and key people

An organogram to be supplied by the contractor depicting resources for the following functions:

• Site Technician , with all the skills as in the service information.
• All Staff needed for the day-to-day operation of the Telephone Management system

2.2 Contractor’s management, supervision, and key people.

The Contractor shall supply the contract organogram of all names and surnames, addresses,

contact details, lines of authority and roles of all employees involved in the contract. Should there

be any changes, the Contractor to submit changes to the Service Manager within 07 working days

after changes have been made.

The Contractor will be required to ensure the following throughout the contract:

• That he provides constant services in all areas where work is being performed.
• The Employer’s Rep. must approve in writing any change to staff structure including names

and after such approval, the Contractor shall submit an updated staff structure to the

Service Manager.

• The Contractor Employees to be always visible on the plant to ensure work is carried

out safely and according to the requirements of the works information.

• The Contractor ensures that before any work is carried out does the necessary risk

assessments and informs his staff of what is to be done and ensures the work can be

carried out safely.

• It is the responsibility of Contractor’s Site Technician or any other contractors employees to

always inform the Service Manager in writing when he or she plans to visit site for any

reason via email or cell-phone small message service -

• The Contractor ensures that his staffs is always available to attend to any issues with the

Telephone Managementn system.

2.3 Documentation control.

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Office Telephone Management System to Matla Power Station

All correspondence between the Contractor Owner, the Service Manager and the Site Technician

will be done in writing following these rules.

• All work planning, letters etc. bears the sender's signature.
• All letters to have a valid company logo or letter head.
• Correspondence sent via E-mail:
• Call for service requests will be done via email or portable phone communication as it will

be an everyday thing, the won’t be a need for writing a letter.

• The letter is to be saved in PDF format and sent as an attachment to the receiver.

No other forms of correspondence are acceptable, nor will it be deemed contractually binding.

All correspondence not transmitted with one of the methods described above will be deemed as

informal communication and not contractually binding. Only when a correspondence has been

acknowledged for receipt by the receiver by the above will be deemed contractually binding.

2.4 Provision of bonds and guarantees

N/a

2.5 Invoicing and payment

Within one week of receiving a payment certificate from the Service Manager in terms of core clause 51.1,

the Contractor provides the Employer with a tax invoice showing the amount due for payment equal to that

stated in the Service Manager’s payment certificate.

The Contractor shall address the tax invoice to Finance Department, Matla Power Station Finance

department and include on each invoice the following information:

• Name and address of the Contractor and the Service Manager;
• The contract number, order number and title;
• Contractor’s VAT registration number;
• The Employer’s VAT registration number 4740101508;
• Description of service provided for each item invoiced based on the Price List;
• Total amount invoiced excluding VAT, the VAT and the invoiced amount including VAT;

Payment will be based on services rendered as in the pricing list.

The Contractor supplies an invoice on the agreed format with details as above to financial accounting.

Where CPA is applicable it must be shown separately on its own invoice. Any compensation events will be

dealt with according to the NEC process and invoiced on its own Task Order reference, 45 number and

invoice. To ensure prompt assessments, the assessment will be done on the information available on the

actual cost spread sheets. The backup invoices must be available before the next assessment date for final

corrections. All invoices must show the Contractor’s order numbers. The assessment must show all the lines

as loaded on the SAP system. The Contractor keeps record of all the original backup invoices and records

and allows access to such, as required by clause 52.2 and 52.3 of the conditions of Contract. The Contractor

supplies copies with each assessment.

For any outsourced scope of work the Contractor provides motivation to the Service Manager for acceptance

prior to commencement of work.

2.6 Contract change management

N/a

2.7 Records of Defined Cost to be kept by the Contractor

N/a

2.8 Insurance provided by the Employer

N/a

2.9 Training workshops and technology transfer

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Office Telephone Management System to Matla Power Station

Service Provider is to provide Telephone Management System training to Office services

personnel and other personnel deemed necessary.

2.10 Design and supply of Equipment

N/a

2.11 Things provided at the end of the service period for the Employer’s use

2.12 Equipment

All equipment paid by Employer becomes assets of Matla Power Station and at the end of the

contract they are to be handed over to the Service Manager.

2.13 Information and other things

All documentation supplied by the Employer as well as all documentation filled by the contractor

such as time sheets, legal documentation and disposal certificates where used, must be submitted

to the Services Manager at the end of each works.

2.14 Management of work done by Task Order

All work requested by the Service Manager will be done by issuing a task order annually. This may

include emergency work. The Contractor needs to supply the Service Manager with the contents of

the Task order. This must include the description of the work, price list as well completion date.

After consultation the Service Manager will issue the task order.

1. Health and safety, the environment and quality assurance

3.1 Health and safety risk management

The Contractor shall comply with the health and safety requirements contained in to this Service

Information.

3.1.1 Safety:

• The Contractor complies with the Occupational Health and Safety Act .
• The Contractor complies with the Employers Plant Safety Regulations.
• The Contractor complies with the Safety, Health & Environmental Procedure

3.1.2 Safety Plan

The Contractor maintains a safety plan in accordance with the OHSAct.

The Contractor provides safety statistical information on a weekly basis to the Service Manager,

every Wednesday. Details of the reporting format and information required are obtained from the

Service Manager.

3.1.3 Standard Isolation Procedure

The Contractor designs a standard isolation procedure for the use of his workforce which will be

submitted to and accepted by the Service Manager 01 week before the possession date of the

Plant. This will serve as a training and reference guide. The purpose is to impress upon his

workforce the importance of safety in preventing injury to personnel or damage to plant. The safe

start up and shut down sequences and step-by-step isolation sequence must be listed in the

procedure, in-line with the Employer’s Plant Safety Regulations and requirements.

3.1.4 Permit-to Work Arrangements

2 Name:

Job

3 Available from Engineering Contract Strategies Tel 011 803 3008 Fax 086 5391902 or www.ecs.co.za

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

Responsibilities:

3 Name: Mulalo Makuya

Job: Site Manager

Responsibilities: Managing resources and Office Cleaning activities

Qualifications: N6 , Building and Civil Engineering

Experience: 5 years Supervisory Experience

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

A Priced contract with price list

11.2(12) The price list is in

11.2(19) The tendered total of the Prices is R

Part 2: pricing data

TSC3 Option A

Document Title No of

reference pages

C2.1 Pricing assumptions: Option A 2

C2.2 The price list [●]

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

C2.1 Pricing assumptions: Option A

The conditions of contract

How work is priced and assessed for payment

Clause 11 in NEC3 Term Service Contract, June 2005 (TSC3) core clauses and Option A states:

Identified and 11

defined terms 11.2 (12) The Price List is the price list unless later changed in accordance

with this contract.

(17) The Price for Services Provided to Date is the total of

• the Price for each lump sum item in the Price List which the

Contractor has completed and

• Where a quantity is stated for an item in the Price List, an amount

calculated by multiplying the quantity which the Contractor has

completed by the rate.

(19) The Prices are the amounts stated in the Price column of the Price

List. Where a quantity is stated for an item in the Price List, the Price is

calculated by multiplying the quantity by the rate.

This confirms that Option A is a priced contract where the Prices are derived from a list of items of

service which can be priced as lump sums or as expected quantities of service multiplied by a rate

or a mix of both.

Function of the Price List

Clause 54.1 in Option A states: “Information in the Price List is not Service Information”. This

confirms that instructions to do work or how it is to be done are not included in the Price List but in

the Service Information. This is further confirmed by Clause 20.1 which states, “The Contractor

Provides the Service in accordance with the Service Information”. Hence the Contractor does not

Provide the Service in accordance with the Price List. The Price List is only a pricing document.

Link to the Contractor’s plan

Clause 21.4 states “The Contractor provides information which shows how each item description

on the Price List relates to the operations on each plan which he submits for acceptance”. Hence

when compiling the price list, the tendering contractor needs to develop his first clause 21.2 plan in

such a way that operations shown on it can be priced in the price list and result in a satisfactory

cash flow in terms of clause 11.2(17).

Preparing the price list

It will be assumed that the tendering contractor has read Pages 14, 15 and 73 of the TSC3

Guidance Notes before preparing the price list. Items in the price list may have been inserted by

the Employer and the tendering contractor should insert any additional items which he considers

necessary. Whichever party provides the items in the price list the total of the Prices is assumed

to be fully inclusive of everything necessary to Provide the Service as described at the time of

entering into this contract.

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

1 As the Contractor has an obligation to correct Defects (core clause

42.1) and there is no compensation event for this unless the

Defect was due to an Employer’s risk, the lump sum Prices and

rates must also include for the correction of Defects.

2 If the Contractor has decided not to identify a particular item in the

price list at the time of tender the cost to the Contractor of doing

the work must be included in, or spread across, the other Prices

and rates in the price list in order to fulfil the obligation to complete

the service for the tendered total of the Prices.

3 There is no adjustment to lump sum prices in the price list if the

amount, or quantity, of work within that lump sum item of service

later turns out to be different to that which the Contractor

estimated at time of tender. The only basis for a change to the

Prices is as a result of a compensation event. See Clause 60.1.

4 Hence the Prices and rates tendered by the Contractor in the price

list are inclusive of everything necessary and incidental to

Providing the Service in accordance with the Service Information,

as it was at the time of tender, as well as correct any Defects not

caused by an Employer’s risk.

5 The Contractor does not have to allow in his Prices and rates for

matters that may arise as a result of a compensation event. It

should be noted that the list of compensation events includes

those arising as a result of an Employer's risk event listed in core

clause 80.1.

Format of the price list

(From of the TSC3 Guidance Notes)

Entries in the first four columns in the price list in section C2.2 are made either by the Employer or

the tendering contractor.

If the Contractor is to be paid an amount for the item which is not adjusted if the quantity of work in

the item changes, the tendering contractor enters the amount in the Price column only, the Unit,

Expected Quantity and Rate columns being left blank.

If the Contractor is to be paid an amount for an item of work which is the rate for the work

multiplied by the quantity completed, the tendering contractor enters the rate which is then

multiplied by the Expected Quantity to produce the Price, which is also entered.

If the Contractor is to be paid a Price for an item proportional to the length of time for which a

service is provided, a unit of time is stated in the Unit column and the expected length of time (as a

quantity of the stated units of time) is stated in the Expected Quantity column.

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Telephone Management System for Matla Power Station

C2.2 the price list

Qualifications:

Experience:

2 Name:

Job

3 Available from Engineering Contract Strategies Tel 011 803 3008 Fax 086 5391902 or www.ecs.co.za

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Qualifications:

3 Name: Mulalo Makuya

Job: Site Manager

Responsibilities: Managing resources and Office Cleaning activities

Qualifications: N6 , Building and Civil Engineering

Experience: 5 years Supervisory Experience

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Item Description Unit Quantity Rate Amount

1 Section 1 - Preliminaries and General

1.1 Safety file Annually 3

1.2 Medicals (4 Employees) Annually 3

1.3 Plice Clearance (4 Employees) Annually 3

1.4 PPE (4 Employees) Annually 3

Sub - Total

2 Section 2 - IT Works

2.1 Once Off Setup and configuration - Diret Connection through Eskom IT Once Off 1

Sub - Total

3 Section 3 - Ad Hoc

3.1 Call Out Fee (Travelling) Km 3600

3.2 Labour (Technician x 1 No) Hours 96

Sub - Total

4 Section 4 - Service

4.1 Site Connectionand Call collection Monthly 36

Sub - Total

Total Excluding VAT

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Telephone Management System for Matla Power Station

Part 3: scope of work

Document Title No of

reference pages

This cover page

C3.1 Employer’s Service Information

C3.2 Contractor’s Service Information

Total number of pages

C3.1: Employer’s service information

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Office Telephone Management System to Matla Power Station

Service information

1. Description of the service

Executive overview

Provision of Office Telephone Management System to Matla Power Station for a period of three (3)

years.

Details for cleaning services

General Scope of Telephone Management System(TMS)

Service Information

Matla Power Station intends to enter a contract for Telephone Management System(TMS)

with a well-established Telecommunication company to track and control Telephone usage

and spending daily for a period of 3 years .

This Web- based Telephone Management System software should extracts data from a

telephone system (usually digital) and provides detailed information on calling behavior,

specifically with regards to telephony costs. The TMS system should provide a holistic view

of all costs associated telecommunications spend

C3.1 Service Information

(Reg No. 2002/015527/06)

and

for Provision of Office Telephone Management System to

Matla Power Station for a period of three (3) years..

Contents: No of

pages

Part C1 Agreements & Contract Data

Part C2 Pricing Data

Part C3 Scope of Work

Part C1 Agreements and Contract Data, (which includes this Form of Offer and Acceptance)

Part C2 Pricing Data

Part C3 Scope of Work: Service Information

and drawings and documents (or parts thereof), which may be incorporated by reference into the above

listed Parts.

11.2(12) The price list is in

11.2(19) The tendered total of the Prices is R

Part 2: pricing data

TSC3 Option A

reference pages

C2.1 Pricing assumptions: Option A 2

C2.2 The price list [●]

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

C2.1 Pricing assumptions: Option A

1 As the Contractor has an obligation to correct Defects (core clause

42.1) and there is no compensation event for this unless the

Defect was due to an Employer’s risk, the lump sum Prices and

rates must also include for the correction of Defects.

price list at the time of tender the cost to the Contractor of doing

the work must be included in, or spread across, the other Prices

and rates in the price list in order to fulfil the obligation to complete

the service for the tendered total of the Prices.

Payment Terms: payment certificate from the Service Manager in terms of core

clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the

Employer's procedures stated in the Service Information, showing the amount due for payment

equal to that stated in the payment certificate.

Z8.2 If the Contractor does not provide a tax invoice in the form and

signature of Date

witness

Note: If a tenderer wishes to submit alternative tenders, use another copy of this Form of Offer and

Z6 Waiver and estoppel: Add to core clause 12.3:

Z6.1 Any extension, concession, waiver or relaxation of any action stated in this contract by the

not give rise to an estoppel unless the Parties agree otherwise and confirm such agreement in

writing.

Z7 Health, safety and the environment: Add to core clause 27.4

Z7.1 The Contractor undertakes to take all reasonable precautions to maintain the health and safety

of persons in and about the execution of the service. Without limitation the Contractor:

• accepts that the Employer may appoint him as the “Principal Contractor” (as defined and

provided for under the Construction Regulations 2014 (promulgated under the Occupational

Health & Safety Act ) (“the Construction Regulations”) for the Affected Property.

• warrants that the total of the Prices as at the Contract Date includes a sufficient amount for

proper compliance with the Construction Regulations, all applicable health & safety laws

and regulations and the health and safety rules, guidelines and procedures provided for in

this contract and generally for the proper maintenance of health & safety in and about the

execution of the service; and

• undertakes, in and about the execution of the service, to comply with the Construction

regulations published in GNR February 2002, under the Occupational Health and Safety

Act, 1993 (Act ) (“Asbestos Regulations”). The OEL for asbestos is 0.2 regulated

asbestos fibres per millilitre of air as a 4-hour TWA, averaged over any continuous period of four

hours, and the short-term exposure limit of 0.6 regulated asbestos fibres per millilitre of air as a

10-minute TWA, averaged over any 10 minutes, measured in accordance with HSG248 and

monitored according to HSG173 and OESSM.

Z13.2 Upon written request by the Contractor, the Employer certifies that these conditions prevail. All

measurements and reporting are affected by an independent, competent, and certified

occupational hygiene inspection body, i.e. a SANAS accredited and Department of Employment

and Labour approved AAIA. The Contractor may perform Parallel Measurements and related

control measures at the Contractor’s expense. For the purposes of compliance, the results

generated from Parallel Measurements are evaluated only against South African statutory limits as

detailed in clause Z13.1. Control measures conform to the requirements stipulated in the AAIA-

approved asbestos work plan.

Z13.3 The Employer manages asbestos and ACM according to the Standard.

Z13.4 In the event that any asbestos is identified while Providing the Services, a risk assessment is

conducted and if so required, with reference to possible exposure to an airborne concentration of

above the AL for asbestos, immediate control measures are implemented and relevant air

monitoring conducted in order to declare the area safe.

Z13.5 The Contractor’s personnel are entitled to stop working and leave the contaminated area forthwith

until such time that the area of concern is declared safe by either Compliance Monitoring or an

statement however other clauses may also use the same data.

3. Where a form field like this [ ] appears, data is required to be inserted relevant to the option

selected. Click on the form field once and type in the data. Otherwise, complete by hand and in ink.

1 Section 1 - Preliminaries and General

1.1 Safety file Annually 3

1.2 Medicals (4 Employees) Annually 3

1.3 Plice Clearance (4 Employees) Annually 3

1.4 PPE (4 Employees) Annually 3

Matla Power Station intends to enter a contract for Telephone Management System(TMS)

with a well-established Telecommunication company to track and control Telephone usage

and spending daily for a period of 3 years .

to be communicated communicated by Contractor SHE rep,

by Safety Department Safety Contractor Site Supervisor

• The Contractor Employees to be always visible on the plant to ensure work is carried

out safely and according to the requirements of the works information.

• The Contractor ensures that before any work is carried out does the necessary risk

assessments and informs his staff of what is to be done and ensures the work can be

carried out safely.

• It is the responsibility of Contractor’s Site Technician or any other contractors employees to

always inform the Service Manager in writing when he or she plans to visit site for any

reason via email or cell-phone small message service -

• The Contractor ensures that his staffs is always available to attend to any issues with the

dealt with according to the NEC process and invoiced on its own Task Order reference, 45 number and

invoice. To ensure prompt assessments, the assessment will be done on the information available on the

actual cost spread sheets. The backup invoices must be available before the next assessment date for final

corrections. All invoices must show the Contractor’s order numbers. The assessment must show all the lines

as loaded on the SAP system. The Contractor keeps record of all the original backup invoices and records

and allows access to such, as required by clause 52.2 and 52.3 of the conditions of Contract. The Contractor

supplies copies with each assessment.

such as time sheets, legal documentation and disposal certificates where used, must be submitted

to the Services Manager at the end of each works.

2.14 Management of work done by Task Order

include emergency work. The Contractor needs to supply the Service Manager with the contents of

the Task order. This must include the description of the work, price list as well completion date.

3.1 Health and safety risk management

3.1.1 Safety:

• The Contractor complies with the Occupational Health and Safety Act .
• The Contractor complies with the Employers Plant Safety Regulations.
• The Contractor complies with the Safety, Health & Environmental Procedure

3.1.2 Safety Plan

workforce the importance of safety in preventing injury to personnel or damage to plant. The safe

start up and shut down sequences and step-by-step isolation sequence must be listed in the

procedure, in-line with the Employer’s Plant Safety Regulations and requirements.

3.1.4 Permit-to Work Arrangements

guidelines and procedures otherwise provided for under this contract and ensures that his

Subcontractors, employees and others under the Contractor’s direction and control,

likewise observe and comply with the foregoing and must comply with the provisions of the

HCS Regulations in GNR /08/1995 as amended in 2003.

Z7.2 The Contractor, in and about the execution of the service, complies with all applicable

environmental laws and regulations and rules, guidelines and procedures otherwise provided

for under this contract and ensures that his Subcontractors, employees and others under the

Contractor’s direction and control, likewise observe and comply with the foregoing.

Z8 Provision of a Tax Invoice and interest. Add to core clause 51

Z8.1 Within one week of receiving a payment certificate from the Service Manager in terms of core

clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the

if applicable.

Z13.6 The Contractor continues to Provide the Services, without additional control measures presented,

on presentation of Safe Levels. The contractually agreed dates to Provide the Services, including

the Completion Date, are adjusted accordingly. The contractually agreed dates are extended by

the notification periods required by regulations 3 and 21 of the Asbestos Regulations, 2001.

Z13.7 Any removal and disposal of asbestos, asbestos containing materials and waste, is done by a

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Loss of or damage caused by The replacement cost where not covered by the

the Contractor to the Employer’s insurance.

Employer’s property

The Employer’s policy deductible as at Contract

Date, where covered by the Employer’s insurance.

Loss of or damage to Plant and The replacement cost where not covered by the

Materials Employer’s insurance.

The Employer’s policy deductible as at Contract

Date, where covered by the Employer’s insurance.

Loss of or damage to The replacement cost where not covered by the

Equipment Employer’s insurance.

The Employer’s policy deductible as at Contract

Date, where covered by the Employer’s insurance.

The Contractor’s liability for Loss of or damage to property

loss of or damage to property The replacement cost

(except the Employer’s

property, Plant and Materials

and Equipment) and liability for Bodily injury to or death of a person

bodily injury to or death of a The amount required by the applicable law.

person (not an employee of the

Contractor) arising from or in

connection with the

Contractor’s Providing the

Service

Liability for death of or bodily The amount required by the applicable law

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

injury to employees of the

Contractor arising out of and in

the course of their employment

in connection with this contract

Z __12.2 Replace core clause 86 with the following:

Insurance 86

by the

Employer

86.1 The Employer provides the insurances stated in the Insurance Table B

Insurance table b

Insurance against or name Minimum amount of cover or minimum lim

of policy of indemnity

Assets All Risk Per the insurance policy document

Contract Works insurance Per the insurance policy document

Environmental Liability Per the insurance policy document

General and Public Liability Per the insurance policy document

Transportation (Marine) Per the insurance policy document

Motor Fleet and Mobile Plant Per the insurance policy document

Terrorism Per the insurance policy document

Cyber Liability Per the insurance policy document

Nuclear Material Damage and Per the insurance policy document

Business Interruption

Nuclear Material Damage Per the insurance policy document

Terrorism

Z13 Asbestos

For the purposes of this Z-clause, the following definitions apply:

AAIA means approved asbestos inspection authority.

ACM means asbestos containing materials.

AL means action level, i.e. a level of 50% of the OEL, i.e. 0.1 regulated asbestos fibres

per ml of air measured over a 4 hour period. The value at which proactive actions is

required in order to control asbestos exposure to prevent exceeding the OEL.

Ambient Air means breathable air in area of work with specific reference to breathing zone, which

is defined to be a virtual area within a radius of approximately 30cm from the nose

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

inlet.

Compliance means compliance sampling used to assess whether or not the personal exposure of

Monitoring workers to regulated asbestos fibres is in compliance with the Standard’s requirements

for safe processing, handling, storing, disposal and phase-out of asbestos and

asbestos containing material, equipment and articles.

OEL means occupational exposure limit.

Parallel means measurements performed in parallel, yet separately, to existing measurements

Measurements to verify validity of results.

Safe Levels means airborne asbestos exposure levels conforming to the Standard’s requirements

for safe processing, handling, storing, disposal and phase-out of asbestos and

asbestos containing material, equipment and articles.

Standard means the Employer’s Asbestos Standard 32-303: Requirements for Safe Processing,

Handling, Storing, Disposal and Phase-out of Asbestos and Asbestos Containing

Material, Equipment and Articles.

SANAS means the South African National Accreditation System.

TWA means the average exposure, within a given workplace, to airborne asbestos fibres,

normalised to the baseline of a 4hour continuous period, also applicable to short term

exposures, i.e. 10-minute TWA.

Z13.1 The Employer ensures that the Ambient Air in the area where the Contractor will Provide the

Services conforms to the acceptable prescribed South African standard for asbestos, as per the

regulations published in GNR February 2002, under the Occupational Health and Safety

Act, 1993 (Act ) (“Asbestos Regulations”). The OEL for asbestos is 0.2 regulated

asbestos fibres per millilitre of air as a 4-hour TWA, averaged over any continuous period of four

hours, and the short-term exposure limit of 0.6 regulated asbestos fibres per millilitre of air as a

10-minute TWA, averaged over any 10 minutes, measured in accordance with HSG248 and

monitored according to HSG173 and OESSM.

Z13.2 Upon written request by the Contractor, the Employer certifies that these conditions prevail. All

measurements and reporting are affected by an independent, competent, and certified

occupational hygiene inspection body, i.e. a SANAS accredited and Department of Employment

and Labour approved AAIA. The Contractor may perform Parallel Measurements and related

control measures at the Contractor’s expense. For the purposes of compliance, the results

generated from Parallel Measurements are evaluated only against South African statutory limits as

detailed in clause Z13.1. Control measures conform to the requirements stipulated in the AAIA-

approved asbestos work plan.

Z13.3 The Employer manages asbestos and ACM according to the Standard.

Z13.4 In the event that any asbestos is identified while Providing the Services, a risk assessment is

conducted and if so required, with reference to possible exposure to an airborne concentration of

above the AL for asbestos, immediate control measures are implemented and relevant air

monitoring conducted in order to declare the area safe.

Z13.5 The Contractor’s personnel are entitled to stop working and leave the contaminated area forthwith

until such time that the area of concern is declared safe by either Compliance Monitoring or an

AAIA approved control measure intervention, for example, per the emergency asbestos work plan,

if applicable.

Z13.6 The Contractor continues to Provide the Services, without additional control measures presented,

on presentation of Safe Levels. The contractually agreed dates to Provide the Services, including

the Completion Date, are adjusted accordingly. The contractually agreed dates are extended by

the notification periods required by regulations 3 and 21 of the Asbestos Regulations, 2001.

Z13.7 Any removal and disposal of asbestos, asbestos containing materials and waste, is done by a

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

registered asbestos contractor, instructed by the Employer at the Employer’s expense, and

conducted in line with South African legislation.

Z14 Security Clearance/ Criminal Checks

These clauses are not only, but are especially, applicable for accessing critical infrastructure in

terms of the Critical Infrastructure Protection Act, 2019 (previously referred to as National Key

Points), but may include other sites, and/or where persons are rendering a service or have given

notice of intention to render a service to an organ of state, which service may (1) give him or her

access to classified information and intelligence in the possession of the organ of state; or (2)

give him or her access to or information concerning areas designated as critical infrastructure.

Z14.1 The Contractor and its subcontractors implement risk and security management processes and

measures to mitigate any threats against any premises, installations or sites, systems, or

information of the Employer with only persons with criminal verification record security clearance

certificates being given access after verification of these and identifying documents by the

Employer’s security system.

Z14.2 The Contractor provides, at the Contractor’s cost, to the Employer, criminal verification record

security clearance certificates for each person the Contractor or its subcontractors requires to

access any premises, installations or sites, systems, or information of the Employer, with copies

of their identifying documents, such as passports, before allowed such access by the Employer.

The Employer’s refusal to allow access to premises, installations or site/s, systems or

information is at the Employer’s sole discretion and is not a compensation event.

Z14.3 The criminal verification record security clearance certificates provided are to have been issued

by a service provider which is to be a reputable screening company accredited by the South

African Police Services, are to be no older than four weeks since issue and valid for as long as

each person is required to access premises, installations or sites, systems or information. The

Employer may require updated certificates and identifying documents every 26 to 52 weeks,

subject to safety and security concerns and the risk rating of the works or services undertaken

and/or premises, installations or sites, systems or information.

Z15

Z15.1 For the purposes of this clause, the terms “Data Subject”, “Personal Information”,

“Processing” and “Regulator” and “Responsible Party” have the meanings given to them in

the Protection of Personal Information Act, 2013 (“POPIA”).

Z15.3 Each Party shall always comply with POPIA when performing its obligations under this

contract and shall not perform any of their respective obligations under this contract in such

a way as to cause the other Party to breach any of that other Party's obligations under

Popia.

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

Z15.4 Each Party shall ensure that, in respect of all Shared Personal Information provided to the

other Party and in respect of the use of that Shared Personal Information under this

contract:-

Z15.4.1 all necessary fair Processing notices have been provided to and consents obtained from

Data Subjects by that Party, where required, in terms of POPIA, including to specify that the

other Party is also a Responsible Party in respect of the Data Subject’s Personal Information

and to provide a link (for example, https://www.eskom.co.za/about-eskom/website-terms-

and-conditions/ ) to the other Party’s Privacy Statement or to include a statement that the

other Party’s Privacy Statement can be found on the other Party’s corporate website; and

Z15.4.2 all necessary steps have been taken to ensure that Shared Personal Information has been col

and processed in accordance with the principles set out in POPIA, including in particular those

relating to:

lawful, fair and transparent Processing;

specified, legitimate and explicit purposes of Processing; and

adequate, relevant and not excessive Processing.

Z15.5 If either Party receives any complaint, notice or communication from the Regulator which relates

directly to:

Z15.5.1 the other Party’s Processing of the Shared Personal Data; or

Z15.5.2 a potential failure by the other Party to comply with POPIA in respect of the activities of the Parties

under or in connection with this contract,

it shall, to the extent permitted by law, promptly notify the other Party and provide such information

as it shall reasonably request in that regard.

Z15.6 If a Data Subject makes a written request to either Party to exercise any of their rights under POPIA,

the receiving Party shall respond to that request in accordance with POPIA. To the extent the

request concerns Processing of Shared Personal Information undertaken by the other Party, the

receiving Party shall:

Z15.6.1 promptly and without undue delay forward the request to the other Party; and

Z15.6.2 cooperate and provide reasonable assistance in relation to that request to enable the other Party to

respond in accordance with POPIA.

Z15.7 Each Party acknowledges that the other Party may disclose Shared Personal Information to any

Regulator or law enforcement authority with jurisdiction to request access to the Shared Personal

Information.

Z15.8 Neither Party discloses or otherwise makes available the Personal Information to any third party

(including sub-contractors, but excluding its authorised employees who require access to such

Personal Information strictly in order for the Parties to carry out their obligations pursuant to this

contract), unless a Party has provided, to a requesting Party, its prior written consent to do so, and

the requesting Party has submitted to18the other Party (consenting Party), to its satisfaction, a copy

of a written contract or undertaking that the requesting Party has entered into with a third party for

the protection of Personal Information of the Data Subjects or unless there is an applicable

exemption in terms of the law to process or further process the personal information.

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Provision of Telephone Management System for Matla Power Station

C1.2 Contract Data

Part two - Data provided by the Contractor

Notes to a tendering contractor:

1. Please read both the both the NEC3 Term Service Contract April 2013 and the relevant parts of its

Guidance Notes (TSC3-GN)3 in order to understand the implications of this Data which the tenderer

is required to complete.

2. The number of the clause which requires the data is shown in the left-hand column for each

statement however other clauses may also use the same data.

3. Where a form field like this [ ] appears, data is required to be inserted relevant to the option

selected. Click on the form field once and type in the data. Otherwise, complete by hand and in ink.

Completion of the data in full, according to Options chosen, is essential to create a complete contract.

Clause Statement Data

10.1 The Contractor is (Name):

Address

Tel No.

Fax No.

11.2(8) The direct fee percentage is

The subcontracted fee percentage is

11.2(14) The following matters will be included in the Risk

Register

11.2(15) The Service Information for the Contractor’s plan

is in: PART C3 Of this NEC

21.1 The plan identified in the Contract Data is

contained in: PART C3 Of this NEC

24.1 The key people are:

1 Name:

Job:

Responsibilities:

Part c1: agreements & contract data

Contents: No of

pages

C1.1 Form of Offer and Acceptance 1

C1.2a Contract Data provided by the Employer 10

C1.2b Contract Data provided by the Contractor 2

[to be inserted from Returnable Documents at award

stage]

C1.3 Proforma Guarantees 2

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

of Deviations (if any), contact the Employer’s agent (whose details are given in the Contract Data) to arrange

the delivery of any securities, bonds, guarantees, proof of insurance and any other documentation to be

provided in terms of the conditions of contract identified in the Contract Data at, or just after, the date this

agreement comes into effect. Failure to fulfil any of these obligations in accordance with those terms shall

constitute a repudiation of this agreement.

clauses and the clauses for main Option:

A: Priced contract with price list

dispute resolution Option W1: Dispute resolution procedure

and secondary Options

X1: Price adjustment for inflation

X2: Changes in the law

X17: Low service damages

X18: Limitation of liability

X19: Task Order

Z: Additional conditions of contract

of the NEC3 Term Service Contract April

20132 (tsc3)

10.1 The Employer is (name): Eskom Holdings SOC Ltd (reg no:

2002/015527/30), a state-owned company

incorporated in terms of the company laws of

the Republic of South Africa

time to time by the Standard Bank of South

Africa Limited (as certified, in the event of any

dispute, by any manager of such bank, whose

appointment it shall not be necessary to prove)

for amounts due in Rands and

9 Termination To be managed as per core clause 9 of the

Nec3 tsc

dispute to him. (see www.ice-sa.org.za). If the

support Technician as per the signed contract agreement service provider and three

2. technical evaluation criteria consecutive NCR’s for the

same issue will lead to

termination of the contract

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

X18 Limitation of liability

X18.1 The Contractor’s liability to the Employer R0.0 (zero Rand)

for indirect or consequential loss is limited

to

X18.2 For any one event, the Contractor’s the amount of the deductibles relevant to the

liability to the Employer for loss of or event

damage to the Employer’s property is

limited to

X18.3 The Contractor’s liability for Defects due to The greater of

his design of an item of Equipment is limited

to

• the total of the Prices at the Contract Date

and

• the amounts excluded and unrecoverable

from the Employer’s insurance (other than

the resulting physical damage to the

Employer’s property which is not excluded)

plus the applicable deductibles in the

Employer’s assets and works / maintenance

policies available on request from Eskom

X18.4 The Contractor’s total liability to the the total of the Prices other than for the

in connection with this contract, other than

the excluded matters, is limited to The Contractor’s total liability for the additional

excluded matters is not limited.

for which the Contractor is liable under this

contract for

• loss of or damage to property (other than

the Employer’s property, Plant and

Materials),

• death of or injury to a person and
• Infringement of an intellectual property

right.

X18.5 The end of liability date is 12 months after the end of the service period.

X19 Task Order

X19.1 Providing the Service The Service Manager shall consult the Contractor

about the contents of a Task Order before he

issues it. When a Task Order is issued, the priced

list of items for the Task complies with those in the

Z3.2 The Contractor is required to submit an updated verification certificate and necessary

supporting documentation confirming the change in his B-BBEE status to the Service Manager

within thirty days of the notification or as otherwise instructed by the Service Manager.

Z3.3 Where, as a result, the Contractor’s B-BBEE status has decreased since the Contract Date the

Employer may either re-negotiate this contract or alternatively, terminate the Contractor’s

obligation to Provide the Service.

Z3.4 Failure by the Contractor to notify the Employer of a change in its B-BBEE status may

constitute a reason for termination. If the Employer terminates in terms of this clause, the

procedures on termination are P1, P2 and P4 as stated in clause 92, and the amount due is A1

and A3 as stated in clause 93.

Z4 Ethics

appropriate action to prevent or remedy the situation, without limiting any other rights or

remedies the Employer has. It is not required that the Committing Party had to have been

found guilty, in court or in any other similar process, of such Prohibited Action before the

Employer can terminate the Contractor’s obligation to Provide the Services for this reason.

Z4.3 If the Employer terminates the Contractor’s obligation to Provide the Services for this reason,

the amounts due on termination are those intended in core clauses 92.1 and 92.2.

Z4.4 A Committing Party co-operates fully with any investigation pursuant to alleged Prohibited

Z5 Confidentiality

Z5.1 The Contractor does not disclose or make any information arising from or in connection with

this contract available to Others. This undertaking does not, however, apply to information

which at the time of disclosure or thereafter, without default on the part of the Contractor, enters

the public domain or to information which was already in the possession of the Contractor at the

time of disclosure (evidenced by written records in existence at that time). Should the

Contractor disclose information to Others in terms of clause 25.1, the Contractor ensures that

the provisions of this clause are complied with by the recipient.

Z5.2 If the Contractor is uncertain about whether any such information is confidential, it is to be

regarded as such until notified otherwise by the Service Manager.

Z5.3 In the event that the Contractor is, at any time, required by law to disclose any such information

which is required to be kept confidential, the Contractor, to the extent permitted by law prior to

disclosure, notifies the Employer so that an appropriate protection order and/or any other action

can be taken if possible, prior to any disclosure. In the event that such protective order is not,

or cannot, be obtained, then the Contractor may disclose that portion of the information which it

is required to be disclosed by law and uses reasonable efforts to obtain assurances that

confidential treatment will be afforded to the information so disclosed.

Z5.4 The taking of images (whether photographs, video footage or otherwise) of the Affected

equal to that stated in the payment certificate.

Z8.2 If the Contractor does not provide a tax invoice in the form and by the time required by this

contract, the time by when the Employer is to make a payment is extended by a period equal in

time to the delayed submission of the correct tax invoice. Interest due by the Employer in terms

of core clause 51.2 is then calculated from the delayed date by when payment is to be made.

Z8.3 The Contractor (if registered in South Africa in terms of the companies Act) is required to

comply with the requirements of the Value Added Tax Act, no (as amended) and to

include the Employer’s VAT number 4740101508 on each invoice he submits for payment.

Z9 Notifying compensation events

Z9.1 If the Contractor does not notify a compensation event within eight weeks of becoming aware of

the event, he is not entitled to a change in the Prices.

Z10 Employer’s limitation of liability

Z10.1 The Employer’s liability to the Contractor for the Contractor’s indirect or consequential loss is

limited to R0.00 (zero Rand)

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

Z10.2 The Contractor’s entitlement under the indemnity in 82.1 is provided for in 60.1(12) and the

Employer’s liability under the indemnity is limited to compensation as provided for in core

clause 63 and X19.11 if Option X19 Task Order applies to this contract.

Termination: Add to core clause 91.1, at the second main bullet point, fourth sub-bullet

Z11

point, after the words "against it":

Z11.1 or had a business rescue order granted against it.

Z12 Insurance

Z 12.1 Replace core clause 83 with the following:

Insurance cover 83

83.1 When requested by a Party, the other Party provides certificates from his insurer

or broker stating that the insurances required by this contract are in force.

83.2 The Contractor provides the insurances stated in the Insurance Table A from the

starting date until the earlier of Completion and the date of the termination

certificate.

the Contractor to the Employer’s insurance.

Employer’s property

The Employer’s policy deductible as at Contract

Date, where covered by the Employer’s insurance.

Materials Employer’s insurance.

The Employer’s policy deductible as at Contract

Date, where covered by the Employer’s insurance.

Equipment Employer’s insurance.

The Employer’s policy deductible as at Contract

Date, where covered by the Employer’s insurance.

The Contractor’s liability for Loss of or damage to property

loss of or damage to property The replacement cost

(except the Employer’s

property, Plant and Materials

and Equipment) and liability for Bodily injury to or death of a person

bodily injury to or death of a The amount required by the applicable law.

person (not an employee of the

Contractor) arising from or in

connection with the

Contractor’s Providing the

the course of their employment

in connection with this contract

Z __12.2 Replace core clause 86 with the following:

Insurance 86

by the

86.1 The Employer provides the insurances stated in the Insurance Table B

Transportation (Marine) Per the insurance policy document

each person is required to access premises, installations or sites, systems or information. The

Employer may require updated certificates and identifying documents every 26 to 52 weeks,

subject to safety and security concerns and the risk rating of the works or services undertaken

and/or premises, installations or sites, systems or information.

Z15

Z15.1 For the purposes of this clause, the terms “Data Subject”, “Personal Information”,

“Processing” and “Regulator” and “Responsible Party” have the meanings given to them in

the Protection of Personal Information Act, 2013 (“POPIA”).

Z15.3 Each Party shall always comply with POPIA when performing its obligations under this

contract and shall not perform any of their respective obligations under this contract in such

a way as to cause the other Party to breach any of that other Party's obligations under

informal communication and not contractually binding. Only when a correspondence has been

acknowledged for receipt by the receiver by the above will be deemed contractually binding.

2.4 Provision of bonds and guarantees

N/a

2.5 Invoicing and payment

Within one week of receiving a payment certificate from the Service Manager in terms of core clause 51.1,

the Contractor provides the Employer with a tax invoice showing the amount due for payment equal to that

stated in the Service Manager’s payment certificate.

prior to commencement of work.

2.6 Contract change management

N/a

2.7 Records of Defined Cost to be kept by the Contractor

N/a

2.8 Insurance provided by the Employer

N/a

2.9 Training workshops and technology transfer

ESKOM HOLDINGS SOC Ltd CONTRACT NUMBER: ____________

{"closingTime":"2.2","briefingSession":"{"date":null,"time":null,"venue":"tend a site visit and/or clarification meeting that is stipulated as being","is_compulsory":true}"}

are submitted and accessible for downloading/evaluation without any challenges as well as

It must be noted that Eskom will not measure a criterion twice in the different evaluation

Functionality 3.13 If functionality is a criterion, tenderers will be scored against the functionality criteria and

further evaluation.

(if applicable) financial risk to Eskom in the execution of the contract. During evaluation of a tenderer’s

Evaluation of Price 3.15 Evaluate the Price in accordance with the criteria/requirements in the Tender Data. Factors

the evaluation Price.

but will score zero under PPPFA point allocation.

Evaluation of 3.18 Score the Specific Goals with reference to the supporting documentation in the tender. If a

Specific Goals tenderer fails to meet Specific Goals and/or to submit the required proof/supporting

will score zero points for Specific Goals within the 90/10 or 80/20 allocation of points.

Ranking of tenders 3.19 According to the PPPFA, Eskom will add the score for Pricing and the Specific Goals

Objective criteria 3.20 A contract may be awarded to a tenderer that did not score the highest points only in

must stipulate the Objective Criteria in the Invitation to Tender. Functionality and any

element of the B-BBEE scorecard may not be used as Objective Criteria.

Reverse e-Auction 3.21 Reverse e-auction is an electronic system that utilises the 90/10 and 80/20 Price and

Preference point systems, and which is intended to achieve competitive pricing. Eskom

(NT instructions, content and/or production by the dtic, PPPFA Regulations; Amended B-BBEE Codes, COIDA;

CIDB, PPPFA etc) OHS Act; Eskom’s requirements for Safety, Health, Environment and Quality (SHEQ) and any other

Health, environmental and quality (SHEQ) systems, policies and capabilities are in place at the

Quality Contract Award. All costs and personnel associated with SHEQ must be reflected in the

However, for the purposes of PPPFA point allocation: if no B-BBEE certificate/affidavit is

Supply Chain

Management Procedure 32-1034. Any addenda to an issued Invitation to Tender will be

published or issued in the same way as the Invitation to Tender was and will form part of the

Invitation to Tender documents.

Communication 1.5 Every communication between Eskom and a tenderer shall be made to or from the Eskom

Representative only, in w

of a tenderer.

Cost of tendering 2.6 Accept that Eskom will not compensate the tenderer for any costs incurred in the preparation

and submission of a tender, including the costs of any testing necessary to demonstrate that

aspects of the tender satisfy the evaluation criteria, or the negotiation of any contract.

Submitting a tender 2.7 Check the Invitation to Tender documents on receipt and notify the Eskom representative of

any discrepancy or omitted documents. The Acknowledgement Form must be completed

and submitted with the tender and must clearly state if the tender is for the whole or part of

the works, services or supply identified in the specification and/or works information by

reasonable time for tenderers to make consequential adjustments to their tenders before

the closing date and time for submission.

In writing’ means hand-written, typed, type-written, printed or electronically made, and that

results in a permanent record.

Insurance 2.17 The extent (if any) of insurance provided by Eskom may not be for the full cover required in

the conditions of contract. The tenderer is advised to seek qualified advice regarding

insurance.

Pricing the tender 2.18 Include in the rates, prices, and the tendered total of the Prices all duties, taxes (including

VAT), and other levies payable by the tenderer if successful. Such duties, taxes and levies

are those applicable 14 (fourteen) days prior to the closing date and time for tender

submission.

2.19 Provide rates and Prices that are fixed for the duration of the contract and are not subject to

contract price adjustment except as provided for in the Invitation to Tender.

2.20 State the rates and Prices in South African Rand unless instructed otherwise in the Invitation

to Tender. The selected conditions of contract may provide for part payment in other

currencies. Therefore, submit Rates/Prices in Rands in accordance with the exchange rate

and base date as stipulated in the Invitation to tender.

Alterations to 2.21 May not make any alterations or additions to the tender documents, other than for purposes

documents of complying with instructions issued by the Eskom Representative or if necessary to correct

errors made by the tenderer. All such alterations shall be initialed by all signatories to the

tender. Corrections may not be made using correction fluid, correction tape or the like.

Alternative tenders 2.22 Submit alternative tenders only if a main tender is also submitted, and only if the submission

of alternative tenders is permitted by the Invitation to Tender. Accept that an alternative

tender may be based only on the criteria stated in the Tender Data.

Clarification and 2.23 Provide clarification and documents as may be required by the Eskom Representative

correction of Prices during the evaluation of tenders. However, documents identified as mandatory tender

after tender returnables that are required to be submitted at the closing date and time for tender

submission submission will not be requested and may not be submitted after the closing date and time.

phases, as this is regarded as ‘double dipping’.

Designated 3.12 Tenderers are also required to submit information on designated material and

materials and thresholds no later than contract award. If this information is not completed and

thresholds submitted as indicated in the Invitation to Tender, your tender will not be considered for

contract award

Functionality 3.13 If functionality is a criterion, tenderers will be scored against the functionality criteria and

requirements will be required meet the minimum threshold stated in the Tender Data to proceed to

further evaluation.

Financial analysis 3.14 Eskom has to determine the risk of doing business with a supplier who may pose a

(if applicable) financial risk to Eskom in the execution of the contract. During evaluation of a tenderer’s

financial statements, Eskom will attempt to identify mitigating factors or requirements for

the tenderer to meet, if such factors/requirements exist in the tender’s context. However,

should suitable mitigating factors not exist in the tender’s context or should mitigating

factors exist but be insufficient or if the risk is considered to be too high or should the

tenderer not agree with the mitigating factors, the tenderer will not be considered for

award.

Evaluation of Price 3.15 Evaluate the Price in accordance with the criteria/requirements in the Tender Data. Factors

such as CPA, FOREX, commodity exposure, unconditional discounts, technical

adjustment, PV and forecasted rates of invoicing are taken into account when determining

the evaluation Price.

Arithmetical errors 3.16 Check responsive tenders for arithmetical errors. If there is a discrepancy between an

amount in figures and the amount in words, the amount in words shall prevail.

Check the highest-ranked tenders for the following errors or omissions: -

(a) the misplacement of the decimal point in any unit rate; or

(b) omissions in completing the pricing schedule or bill of quantities, or

(c) arithmetical errors in line-item totals that are the result of the incorrect multiplication

of a unit rate and a quantity in a bill of quantities or schedule of prices; or

(d) arithmetical errors that are the result of the incorrect addition of the prices.

will request the tenderer to either confirm the prices as tendered or to accept the

corrected prices.

Where the tenderer elects to confirm the prices as tendered; Eskom will correct the error

as follows: -

(a) If a bill of quantities or pricing schedule applies and there is an error in the line-item

total that is the result of an error in multiplying the unit rate and the quantity, the line-

item total shall prevail, and the rate shall be corrected.

(b) Where there is a misplacement of the decimal point in the unit rate, the line-item total

as quoted shall prevail, and the unit rate shall be corrected.

(c) Where there is an error in the total of the prices that is the result either of other

corrections required by the checking process or in the tenderer’s addition of prices,

the total of the prices shall prevail, and the tenderer shall be asked to revise the

selected item prices (and their rates if a bill of quantities applies) to result in the

tendered total of the prices.

documentation by closing date and time of tender submission, the tenderer will not be

disqualified if otherwise evaluated as acceptable in all other criteria; however, the tenderer

will score zero points for Specific Goals within the 90/10 or 80/20 allocation of points.

Ranking of tenders 3.19 According to the PPPFA, Eskom will add the score for Pricing and the Specific Goals

together and rank the suppliers from the highest to the lowest.

Objective criteria 3.20 A contract may be awarded to a tenderer that did not score the highest points only in

accordance with Section 2(1) (f) of the Preferential Procurement Policy Framework Act,

2000. If Eskom intends to apply Objective Criteria envisaged in section 2(1)(f), Eskom

must stipulate the Objective Criteria in the Invitation to Tender. Functionality and any

element of the B-BBEE scorecard may not be used as Objective Criteria.

CSD report or as per certificate/affidavit provided

CSD number/CSD report) must be provided at the closing date and time for

CSD number or B-BBEE certificate/affidavit will need to be

B-BBEE Details: kom Representative and

Agreement to sign the contract documents.

Proof of authority 2.25 Where an agent submits a tender on behalf of a principal, an authenticated copy of the

to act as agent authority to act as an agent of the tenderer must be submitted as a tender returnable.

Compliance with 2.26 Comply with relevant legislation and regulatory instruments such as Instruction Notes issued

relevant legislation by National Treasury, CIDB Regulations for construction works; materials designated for local

(NT instructions, content and/or production by the dtic, PPPFA Regulations; Amended B-BBEE Codes, COIDA;

CIDB, PPPFA etc) OHS Act; Eskom’s requirements for Safety, Health, Environment and Quality (SHEQ) and any other

applicable legislation or regulatory instruments indicated in the Invitation to Tender.

Proof of Safety, 2.27 Tenderers are required to provide proof to the satisfaction of Eskom that safety, health,

Health, environmental and quality (SHEQ) systems, policies and capabilities are in place at the

Environment and closing date and time for tender submission stipulated in the Invitation to Tender and/or

Quality Contract Award. All costs and personnel associated with SHEQ must be reflected in the

requirements tender.

CIDB 2.28 Where the Tender Data has stipulated CIDB grading/s as a qualification criterion, tenderers

are required to be registered with the Construction Industry Development Board at the

closing date and time for submission of tenders or to be capable of being so registered

within twenty-one (21) working days from the closing date and time for submission of

tenders.

Where CIDB is applicable; proof of registration on CIDB is mandatory at the closing date

and time for tender submission. Should this not be received as stipulated

tenderers that Eskom has identified. A sole source and a single source are regarded as a

tenderer that meets the requirements stated in the Eskom Procurement and Supply Chain

Management Procedure 32-1034. Any addenda to an issued Invitation to Tender will be

published or issued in the same way as the Invitation to Tender was and will form part of the

Proof of authority 2.25 Where an agent submits a tender on behalf of a principal, an authenticated copy of the

to act as agent authority to act as an agent of the tenderer must be submitted as a tender returnable.

Compliance with 2.26 Comply with relevant legislation and regulatory instruments such as Instruction Notes issued

relevant legislation by National Treasury, CIDB Regulations for construction works; materials designated for local

(NT instructions, content and/or production by the dtic, PPPFA Regulations; Amended B-BBEE Codes, COIDA;

CIDB, PPPFA etc) OHS Act; Eskom’s requirements for Safety, Health, Environment and Quality (SHEQ) and any other

applicable legislation or regulatory instruments indicated in the Invitation to Tender.

Proof of Safety, 2.27 Tenderers are required to provide proof to the satisfaction of Eskom that safety, health,

Health, environmental and quality (SHEQ) systems, policies and capabilities are in place at the

requirements tender.

CIDB 2.28 Where the Tender Data has stipulated CIDB grading/s as a qualification criterion, tenderers

are required to be registered with the Construction Industry Development Board at the

closing date and time for submission of tenders or to be capable of being so registered

within twenty-one (21) working days from the closing date and time for submission of

tenders.

Where CIDB is applicable; proof of registration on CIDB is mandatory at the closing date

and time for tender submission. Should this not be received as stipulated in the Invitation to

Tender; the tender will be disqualified. However, in the event that, at the closing date and

time for tender submission, only proof of application for registration on CIDB is available,

then this must be submitted by the closing date and time for tender submission, while the

actual proof of CIDB registration (printout from CIDB database) must be submitted by

contract award

Contract Skills 2.29 If the tenderer is awarded a contract, it, as Contractor, shall achieve in the performance of

Development Goal the contract the Contract Skills Development Goals (CSDG) established in the CIDB

(CSDG) Standard for Developing Skills through Infrastructure Contract (published in GN 1779,

Government Gazette No. April 2023)

that has a duration of 12 months or more, and to:

a contract of R5 million or more, in the case of a professional service or service contract

or an order issued in terms of such a contract; or

a CIDB grading designation of grade 7 or higher, in case of an engineering and

construction works, or design and build contract or an order issued in terms of such a

contract.

Contract 2.30 The Contractor shall achieve in the performance of the contract the Contract Participation

Participation Goals Goals (CPG) relating to the engagement of targeted enterprises as established in the CIDB

(CPG) standard for indirect targeting for enterprise development through Construction works

contracts (published in Government Gazette No. February 2013).

enterprises as established in the aforesaid standard applies to:

construction works contracts in the General Building (GB) and to Civil Engineering (CE)

classes of construction works;

construction works contracts of an estimated minimum project duration of 6 months; and

Respond 3.1 Respond to a request for clarification that Eskom receives before the closing date for

clarification clarification or queries. Eskom’s responses will be published to all tenderers in the same

manner the Invitation to Tender documents were issued. It is the tenderers’ responsibility

to check the Eskom Tender Bulletin and NT e-Tender Portal regularly for updated

responses to clarifications.

Issue Addenda 3.2 If necessary and prior to the closing date and time for tender submission, amend, amplify, or

add to the Invitation to Tender documents by way of Addenda published in the same

platform that the Invitation to Tender was issued. It is the tenderers’ responsibility to

check the Eskom Tender Bulletin and NT e-Tender Portal regularly for Addenda.

electronically. The Eskom Representative will publish the names of all tenderers received

on the Eskom Tender Bulletin and NT e-Tender Portal.

Tender Prices 3.5 Eskom will announce the names of the tenderers. Prices may be announced if so, stated

in the Tender Data.

Non-disclosure 3.6 Unless required by law, Eskom will not disclose information relating to the evaluation and

comparison of tenders and recommendations for the award of a contract to tenderers or to

any other person not officially concerned with the tender process until after the tender

award.

Grounds for 3.7 Reject a tender if Eskom establishes that there is proof that the tenderer influenced the

rejection processing of tenders or the awarding of the contract, the existence of collusion and/or bid

rigging, and/or that the tenderer has participated in any fraudulent/illegal activity in

connection with the Invitation to Tender.

Clarification of a 3.8 Obtain clarification from a tenderer in respect of any matter in the tender that may not be

tender clear or that could give rise to ambiguity in a contract arising from this tender if the matter

were not to be clarified. A document that the Invitation to Tender identifies as a mandatory

tender returnable that is required to be submitted at the closing date and time for tender

submission will not be requested, but Eskom may seek clarity on it.

may utilise reverse e-auction in certain Enquiries. Where reverse e-auction will be utilised,

this will be indicated in the respective Invitation to Tender and the reverse e-auction

supporting documents will be issued in the Invitation to Tender. Tenderers will be required

to submit a complete tender that does not contain Prices. If a tenderer has included prices

in its tender, the prices will not be considered.

Acceptance of 3.22 Notify Eskom's acceptance to the successful tender before the expiry of the validity period

tender or agreed additional validity period. Inform the successful and unsuccessful tenderers only

once approval has been granted by the Eskom Adjudication Authority. For open tenders,

this notification must be published on the Eskom Tender Bulletin and NT e-Tender Portal

Prepare contract 3.23 Revise the contract documents issued by Eskom in the Invitation to Tender documents to

documents take account of:

 Addenda issued during the tender period;

 inclusion of returnables stipulated in the Invitation to Tender;

 inclusion of changes agreed in contract negotiations; and

 Other revisions or documents agreed to between Eskom and the successful

tenderer during negotiations,

Sign Form of 3.24 Arrange for authorised signatories of both parties to complete and sign the original and one

including the Eskom Representative shall not be liable for any losses, claims or damages of

whatsoever nature or howsoever arising that may be sustained by a tenderer or any other

person as a result of its participation in the tender or from any amendment, termination or

suspension of the process set out in the Invitation to Tender or from its exclusion from

participating in the tender process at any point.

Eskom’s right to 1.7 Eskom reserves the right to enter into mandated negotiations with any, one or more selected

negotiate tenderer(s) in accordance with Eskom’s approved procurement policies and procedures.

240-62044728 Rev 12 Eskom Standard Identifier

Conditions of Tender Effective Date 01 February 2025

Review Date January 2030

Disclaimer 1.8 While Eskom takes all reasonable measures to ensure that all information contained in the

regarding accuracy tender documents is correct and complete, Eskom does not, however, make any

of tender representations or warranties, express or implied, as to the accuracy or completeness of

documents such information and Eskom expressly disclaims any, and all liability for such

representations, warranties or statements.

Tenderer’s 2. The tenderer shall comply with the following obligations when submitting a tender and shall:

Tender validity 2.12 Hold the tender(s) valid for acceptance by Eskom at any time within the validity period after

the closing date and time for tender submission. Extend the validity period for a specified

additional period if Eskom requests the tenderer to do so. A tenderer that agrees to extend

the validity of its tender will not be required or permitted to modify its tender. A tenderer that

does not agree to extend the validity of its tender will be excluded from further

consideration. Tenderers will be requested to extend the validity of their tenders until a

contract(s) have been concluded with one or more tenderers. A request that a tenderer

extend the validity of its tender is not a representation that the tender is an acceptable

tender or that Eskom will seek to negotiate or conclude a contract with the tenderer. If the

validity of tenders expires before contracts have been concluded, the procurement process

is deemed to have concluded without an award.

Confidentiality and 2. 13 Treat as confidential all matters that arise in connection with the procurement. Use and copy

copyright of the documents provided by Eskom only for the purpose of preparing and submitting a tender

documents in response to this Invitation to Tender.

Standardised 2.14 Obtain and familiarise themselves with, if required for the purposes of submitting a tender,

specifications and the latest revision of standardised specifications and/or other documents that have been

other publications incorporated by reference into the Invitation to Tender documents by reference.

Site visit and / or 2.15 Tenderers must attend a site visit and/or clarification meeting that is stipulated as being

clarification compulsory in order to familiarise themselves with the proposed work, services, supply,

meeting location or similar. Failure to attend a clarification meeting or site visit that is identified as

compulsory will result in disqualification from participation.

Details of the meeting(s) are stated in the Tender Data. Tenderers are entitled to ask

questions for clarity in the course of a site visit or clarification meeting.

correction of errors as required above.

Evaluation of 3.17 Score the B-BBEE level as stated on the CSD report or as per certificate/affidavit provided.

B-BBEE If the B-BBEE level is a pre-qualification criterion; then the proof of the B-BBEE level

(certificate/CSD number/CSD report) must be provided at the closing date and time for

tender submission; or the tender will be disqualified. If sub-contracting to designated groups

pre-qualification criteria are utilized (selected/mandatory) in terms of the PPPFA

Regulation, then Eskom will apply the PPPFA requirements for sub-contractors’ B-BBEE

status and the sub-contractors’ CSD number or B-BBEE certificate/affidavit will need to be

provided at the closing date and time for tender submission. Should the

information/documents provided indicate that the level is in dispute (fraudulent/ expired)

then the tender will be disqualified.

However, for the purposes of PPPFA point allocation: if no B-BBEE certificate/affidavit is

provided at Tender closing date and time for tender submission, or the

information/documents provided are fraudulent or have expired; then the tenderer will not

be disqualified (if otherwise deemed to be responsive and acceptable in all other aspects)

but will score zero under PPPFA point allocation.

Evaluation of 3.18 Score the Specific Goals with reference to the supporting documentation in the tender. If a

Eskom and its subsidiaries will conduct business with respect and care for people to ensure that no

operating condition or urgency of service endangers the life of anyone or causes injury or damage

to the environment. Eskom is committed to preventing all work-related injuries. In fulfilling this

commitment to protect people, the environment and property, management will provide and

maintain a safe and healthy work environment, in accordance with industry standards and in

compliance with legislative requirements.

At-risk behaviour leads to incidents. Life-saving Rules are safety rules that have been created to

enforce zero tolerance for serious at-risk behaviours. These rules have been determined in terms

of the consequences of the behaviours they describe, that is, if a particular set of behaviours or

actions has a very high probability of causing disabilities or fatalities when performed.

The Eskom Life-saving Rules complement our existing safety best practices and are safety rules to

be followed at all locations.

The Life-saving Rules apply to all Eskom employees, agents, consultants, and contractors. Visitors

to Eskom should also respect and adhere to these rules as applicable and could be instructed to

leave the Eskom premises with immediate effect should they refuse to do so.

2. Supporting Clauses

2.1 Scope

This standard shall apply at all Eskom sites with the intention to promote a safe working

environment for all Eskom employees, agents, consultants, and contractors. Visitors to Eskom

should also respect and adhere to these rules, as applicable.

2.1.1 Purpose

This standard clarifies the five most prominent causes of serious injuries and fatalities within

Eskom, and non-adherence to

these rules, due to the potential consequences of serious injury or fatality at the workplace.

2.1.2 Applicability

This standard shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities wherein Eskom has a controlling interest and/or Eskom contractors, unless specifically

exempted by Sustainability Systems, where the business transacted may be of a completely

different nature to the core business of Eskom.

2.1.3 Effective date

This document will be effective from the date of authorisation.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems

[2] 32-37: Substance Abuse Procedure

[3] 32-95: Environmental, Occupational Health and Safety Incident Management Procedure

[4] 32-136 Contractor Health and Safety Requirements

[5] 32-345 Eskom Vehicle Safety Specification

[6] 32-407 Behavioural Safety Observations

[7] 32-418: Working at Heights Standard

[8] 32-477 Safety, Health and Environment Training and Development Procedure

[9] 32-520 Occupational Health and Safety Risk Assessment Procedure

[10] 32-524 Developing a SHE Specification

[11] 36-681: Plant Safety Regulations

[12] 32-726 SHE requirements for Eskom Commercial Process

[13] 32-727: Safety, Health, Environment and Quality Policy

[14] 32-848: Operating Regulations for High Voltage Systems

[15] 32-1112: Disciplinary Code

[16] 32-1113: Disciplinary Procedure

[17] 240-44175132 Eskom Personal Protective Equipment Specification

[18] 240-62946386: Vehicle and Driver Safety Management Procedure

[19] 240- Refusal to Work in an Unsafe Situation

Procedure

[20] 240-84733329: Medical Surveillance Procedure

[21] 240-100979499 Personal Protective Equipment for Working at Heights Specification

2.2.2 Informative

[22] National Road Traffic Act

[23] Occupational Health and Safety Act

[24] 34-104 Earthing Standard

Controlled disclosure

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

2.3 Definitions

2.3.1 Contractor: Any person (juristic/individual) formally contracted (directly or indirectly) by

Eskom and who performs work; supplies a service, product, equipment or material for the

purposes of advancin

and third party contractors i.e. vendors, suppliers, agents, joint ventures, fixed term

contractors, principal contractors and subcontractors.

2.3.2 Life-saving Rule: Rules that, if not adhered to, have the potential to cause serious harm to

people. The consequences of a person knowingly and wilfully violating this rule will result in

a disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

2.3.3 Visitors: Any person who visits an Eskom site/office during working hours to attend a

meeting or for any reason whatsoever. This could include a minor.

2.3.4 Work at height: Means any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from

or into. Work at height is, as a result, work in any place (except a staircase in a permanent

workplace ), including a place at, above or below ground level, where a person could be

injured if he/she fell from that place. Access and egress that present a risk of fall can also

be classified as work at height.

2.3.5 Zero Tolerance: The standard that provides for the imposition of severe consequences for

a proscribed offence or behaviour without making exceptions for the extenuating

circumstances.

2.4 Abbreviations

Abbreviation Explanation

OHS Occupational Health and Safety

ORHVS Operational Regulations for High Voltage Systems

PPE Personal Protective Equipment

PSR Plant Safety Regulations

PTW Permit to Work

SHEQ Safety, health, environment and quality

2.5 Roles and Responsibilities

2.5.1 Sustainability Systems Department

The sustainability Systems Department shall:

a) Compile and review the Life-saving Rules for Occupational Health and Safety;

b) Develop awareness material;

Controlled disclosure

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

c) Ensure that the rules are communicated throughout the business;

d) Ensure compliance is monitored; and

e) Ensure that violations and sanctions are consolidated and communicated by Sustainability

Systems to the organisation.

2.5.2 All Groups/Divisions/Operating Units/Business Units

The management at Group/Divisional/Operating Unit/Business Unit level shall be responsible for:

a) Implementing the Eskom Life-saving Rules in their Groups/Divisions/Operating

Units/Business Units.

b) Communicating to all their employees, contractors, contractor employees and visitors the

importance of compliance with the Eskom Life-saving Rules and the consequences of non-

compliance therewith. This includes communicating Life-saving Rules to all new

employees and new contractors.

c) Ensuring that the awareness material is made available, distributed and displayed at all

units.

d) Ensuring all employees sign confirmation that the rules have been discussed with them,

that they understand the rules and the consequences of violating these rules, and retain

copies thereof.

e) Investigating any violation of a Life-saving rule and initiate the disciplinary process within

five (5) working days.

f) Ensuring consistency in the application of appropriate sanctions on employees, contractors

and contractor employees.

2.5.3 All employees (Eskom and contractors)

a) Always observe and adhere to the Life-saving Rules.

b) Avoid taking shortcuts when executing tasks. Always do the right thing even when no-one

is watching.

c) Only perform work that you are authorised to do.

d) All employees to exercise the right to refuse to perform work in an unsafe situation, or when

required to ignore a Life-saving rule.

2.6 Process for Monitoring

Groups/Divisions/Operating Units/Business units are responsible for ensuring the understanding

of, and compliance with, Life-saving Rules. Line management shall monitor compliance and report

on analysis and trending through performance reporting. The amendments to the revised standard

shall be implemented with immediate effect and may be audited after a period of six (6) months

from date of implementation.

2.7 Related/Supporting Documents

[1] 240-62196227 - Life-saving Rules revision 5 (superseded).

Controlled disclosure

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

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[2] 240 63942960 - Life-saving Rule Acknowledgement Form Document Content.

3. Document Content

Life-saving Rules are safety rules that, if not adhered to, have the potential to cause serious harm

to people. The consequences of a person knowingly and wilfully violating these rules will result in a

disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

The o ZERO TOLERANCE

respect to behaviour resulting in serious risk to an individual at the workplace.

It must be noted that the content of this standard does not detract from the requirements for safe

behaviour for all other work-related activities or other safety requirements, but emphasises the

importance thereof.

3.1 Eskom Life-Saving Rules

3.1.1 Rule 1: open, isolate, test, earth, bond, and/or insulate before

Touch

With the aim to ensure a safe electrical work environment, no person may work/operate on, around

or near any electrical network, line or apparatus, electrically connected to the power system and/or

electrically charged and/or not electrically charged unless:

a) He/she is trained and authorised as competent for the task to be done;

b) There is a valid permit to work, where required;

c) A pre-task risk assessment to identify all risks and hazards has been conducted prior to any

work commencing;

d) He/she follows the requirements on OPEN, ISOLATE, TEST, EARTH, BOND and/or

INSULATE BEFORE TOUCH, correctly based on applicable/related standards, procedures

and outcome of risk assessment fit for the type of work or task to be performed;

e) The authorised person (team leader) has certified and physically shown all team members that

the apparatus is safe to work on;

f) He/she makes the specific electrical environment safe prior to performing the work; and

g) All the appropriate PPE (including face shield and insulated gloves for low voltage work) are

worn.

3.1.2 Rule 2: hook up at heights

Working at height is a significant part of work in Eskom Holdings and is regarded as a high-risk

activity, and as a result all precautions must be taken to prevent incidents while working at height.

Wherever reasonably practicable, preference must be given to the performance of work at ground

level as opposed to work in an elevated position. Where work in an elevated position is necessary,

the requirements in this document shall apply.

No person may work at height where there is a risk of falling unless:

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

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a) He/she is medically fit to work at height;

b) A pre-task risk assessment to identify all risks and hazards has been conducted prior to

commencing any work of this nature;

c) He/she is appropriately trained as determined by the risk assessment;

d) He/she is appropriately secured during ascending and descending; and

e) He/she is using an Eskom approved fall arrest system where applicable.

3.1.3 Rule 3: buckle up

Where required, the proper wearing of seat belts for any driver, operator and passenger is

mandatory in all vehicles/equipment when driving and/or travelling for Eskom business purposes.

The driver is obligated to ensure that he/she as well as all passengers are properly seated and

wearing their seatbelts at all times while being transported in the vehicle, as per Eskom

specifications.

Note: This rule is applicable on any road or parking lot, irrespective of the speed, and when the

vehicle moves in a forward or backward direction.

3.1.4 Rule 4: be sober

No person who is under the influence or who appears to be under the influence of intoxicating

liquor or drugs will be permitted to enter, or remain on an Eskom site or conduct Eskom business

or drive/operate a vehicle/equipment for Eskom business purposes.

This includes any level of alcohol or the presence of any drugs, controlled substances, and/or

illegal substances in the body that impairs or could impair mental and physical functioning,

irrespective of when the substance was used.

3.1.5 Rule 5: ensure that you have a permit to work

Where an authorisation limitation exists, no person shall work without the required Permit to Work

(PTW), which is governed by for example the:

a) Plant Safety Regulations; or

b) Operating Regulations for High Voltage Systems (ORHVS); or

c) Any other activity where a permit is required.

No plant is to be returned to service without the cancellation of all permits on that plant in

accordance with procedure, unless permission is granted for a particular plant to be returned to

service with permits still open, like in the case of redundant systems.

Note:

person, who is the person responsible for the safe execution of work according to relevant

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

standards and procedures. Outline the key principles or rules to support the implementation of the

standard statement.

3.2 Consequences of violating a Life-Saving Rule

In terms of general health and safety in Eskom, if any of the Life-saving Rules are violated, it will

be treated as a serious misconduct, and result in a disciplinary process in accordance with the

Eskom Disciplinary Code and Procedure.

It must be highlighted that Eskom takes a ZERO TOLERANCE stance to violation of these rules.

Depending on the circumstances, Eskom reserves the right, where a contractor

manager/supervisor allows the violation of a Lifewhile determining an appropriate sanction.

In the light of a contractor employee allegedly violating a Life-saving Rule, the contractor shall

immediately remove the employee from site and initiate the disciplinary process. The contractor

shall investigate any violation of a Life-saving Rule and initiate the disciplinary process within five

(5) working days of the violation. The contractor shall after the disciplinary process furnish Eskom

with a copy of the sanction.

4. Acceptance

This document has been seen and approved by:

Name Designation

Thava Govender Group Executive Generation and (Acting) Risk and Sustainability

Divisions

Kerseri Pather General Manager Sustainability Systems

Jace Naidoo Senior Manager Sustainability Systems OHS

Alex Stramrood Senior Manager Sustainability Systems OHS

Risk and Sustainability Members of the Risk and Sustainability Management Committee

Management Committee

HR Policies and Procedures Members of the HR Policies and Procedures Committee

Committee

5. Revisions

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

Date Rev. Compiler Remarks

January 2017 6 A Stramrood

Updated the Purpose and

Applicability to specify that this

Standard is applicable to

contractors. Updated Normative

and Informative References.

Updated Definition section by

removing Agent and Consultant as

these have been incorporated into

the definition of Contractor.

Updated the definition of Work at

Height and Zero Tolerance.

Reviewed and updated the Roles

and Responsibilities section and

Process for Monitoring. Added

permit requirement to Rule 1,

updated Rule 2 - Removed the

as this is no longer a requirement

in terms of the Construction

Regulations, 2014 and updated

Rule 3 (for

example transporting people on

the back of trucks in a cabin)

Updated Consequences of

violating a Life-saving Rule with

regard to contractors.

October 2015 5 A Stramrood Revision date needed to be

extended. Content still valid and

same.

May 2012 4 S Govender Amended Section 3.6

Consequences of Violating a Life-

saving Rule to align with EXCO

decision.

March 2013 3 S Govender Changed Cardinal Rules to Life-

saving Rules, and amended

content to ensure better

understanding of the intent and

requirements.

September 2010 2 K Terblanche Content of Rev 1 was incorporated

into the new Policy template.

Content was revised and updated.

December 2008 1 K Terblanche Annexure 1: Acknowledgement of

Eskom Life-saving Rules of this

document was removed. The

references made to Annexure 1 in

paragraphs 3.5.2 and 3.8 were

also removed.

Controlled disclosure

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user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

Date Rev. Compiler Remarks

August 2008 0 K Terblanche The document with reference

number 32-421 was developed

and approved.

6. Development Team

The following people were involved in the development of this document:

Alex Stramrood

Kerseri Pather

Loraine Smit

Marc Lebea

Mike Townsend

Nosipho Noveve

Sheryl Isaacs

Sivi Govender

7. Acknowledgements

SN Middel

Controlled disclosure

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user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

{"name":null,"email":null,"phone":null,"department":"....................................................................... 5","address":null}

[1] ISO 9001 Quality Management Systems

[13] 32-727: Safety, Health, Environment and Quality Policy

Eskom and its subsidiaries will conduct business with respect and care for people to ensure that no

operating condition or urgency of service endangers the life of anyone or causes injury or damage

to the environment. Eskom is committed to preventing all work-related injuries. In fulfilling this

commitment to protect people, the environment and property, management will provide and

maintain a safe and healthy work environment, in accordance with industry standards and in

compliance with legislative requirements.

At-risk behaviour leads to incidents. Life-saving Rules are safety rules that have been created to

enforce zero tolerance for serious at-risk behaviours. These rules have been determined in terms

of the consequences of the behaviours they describe, that is, if a particular set of behaviours or

actions has a very high probability of causing disabilities or fatalities when performed.

The Eskom Life-saving Rules complement our existing safety best practices and are safety rules to

be followed at all locations.

The Life-saving Rules apply to all Eskom employees, agents, consultants, and contractors. Visitors

to Eskom should also respect and adhere to these rules as applicable and could be instructed to

leave the Eskom premises with immediate effect should they refuse to do so.

2. Supporting Clauses

2.1 Scope

This standard shall apply at all Eskom sites with the intention to promote a safe working

environment for all Eskom employees, agents, consultants, and contractors. Visitors to Eskom

should also respect and adhere to these rules, as applicable.

2.1.1 Purpose

This standard clarifies the five most prominent causes of serious injuries and fatalities within

Eskom, and non-adherence to

these rules, due to the potential consequences of serious injury or fatality at the workplace.

2.1.2 Applicability

This standard shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities wherein Eskom has a controlling interest and/or Eskom contractors, unless specifically

exempted by Sustainability Systems, where the business transacted may be of a completely

different nature to the core business of Eskom.

2.1.3 Effective date

This document will be effective from the date of authorisation.

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems

[2] 32-37: Substance Abuse Procedure

[3] 32-95: Environmental, Occupational Health and Safety Incident Management Procedure

[4] 32-136 Contractor Health and Safety Requirements

[5] 32-345 Eskom Vehicle Safety Specification

[6] 32-407 Behavioural Safety Observations

[7] 32-418: Working at Heights Standard

[8] 32-477 Safety, Health and Environment Training and Development Procedure

[9] 32-520 Occupational Health and Safety Risk Assessment Procedure

[10] 32-524 Developing a SHE Specification

[11] 36-681: Plant Safety Regulations

[12] 32-726 SHE requirements for Eskom Commercial Process

[13] 32-727: Safety, Health, Environment and Quality Policy

[14] 32-848: Operating Regulations for High Voltage Systems

[15] 32-1112: Disciplinary Code

[16] 32-1113: Disciplinary Procedure

[17] 240-44175132 Eskom Personal Protective Equipment Specification

[18] 240-62946386: Vehicle and Driver Safety Management Procedure

[19] 240- Refusal to Work in an Unsafe Situation

Procedure

[20] 240-84733329: Medical Surveillance Procedure

[21] 240-100979499 Personal Protective Equipment for Working at Heights Specification

2.2.2 Informative

[22] National Road Traffic Act

[23] Occupational Health and Safety Act

[24] 34-104 Earthing Standard

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

2.3 Definitions

2.3.1 Contractor: Any person (juristic/individual) formally contracted (directly or indirectly) by

Eskom and who performs work; supplies a service, product, equipment or material for the

purposes of advancin

and third party contractors i.e. vendors, suppliers, agents, joint ventures, fixed term

contractors, principal contractors and subcontractors.

2.3.2 Life-saving Rule: Rules that, if not adhered to, have the potential to cause serious harm to

people. The consequences of a person knowingly and wilfully violating this rule will result in

a disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

2.3.3 Visitors: Any person who visits an Eskom site/office during working hours to attend a

meeting or for any reason whatsoever. This could include a minor.

2.3.4 Work at height: Means any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from

or into. Work at height is, as a result, work in any place (except a staircase in a permanent

workplace ), including a place at, above or below ground level, where a person could be

injured if he/she fell from that place. Access and egress that present a risk of fall can also

be classified as work at height.

2.3.5 Zero Tolerance: The standard that provides for the imposition of severe consequences for

a proscribed offence or behaviour without making exceptions for the extenuating

circumstances.

2.4 Abbreviations

Abbreviation Explanation

OHS Occupational Health and Safety

ORHVS Operational Regulations for High Voltage Systems

PPE Personal Protective Equipment

PSR Plant Safety Regulations

PTW Permit to Work

SHEQ Safety, health, environment and quality

2.5 Roles and Responsibilities

2.5.1 Sustainability Systems Department

The sustainability Systems Department shall:

a) Compile and review the Life-saving Rules for Occupational Health and Safety;

b) Develop awareness material;

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

c) Ensure that the rules are communicated throughout the business;

d) Ensure compliance is monitored; and

e) Ensure that violations and sanctions are consolidated and communicated by Sustainability

Systems to the organisation.

2.5.2 All Groups/Divisions/Operating Units/Business Units

The management at Group/Divisional/Operating Unit/Business Unit level shall be responsible for:

a) Implementing the Eskom Life-saving Rules in their Groups/Divisions/Operating

Units/Business Units.

b) Communicating to all their employees, contractors, contractor employees and visitors the

importance of compliance with the Eskom Life-saving Rules and the consequences of non-

compliance therewith. This includes communicating Life-saving Rules to all new

employees and new contractors.

c) Ensuring that the awareness material is made available, distributed and displayed at all

units.

d) Ensuring all employees sign confirmation that the rules have been discussed with them,

that they understand the rules and the consequences of violating these rules, and retain

copies thereof.

e) Investigating any violation of a Life-saving rule and initiate the disciplinary process within

five (5) working days.

f) Ensuring consistency in the application of appropriate sanctions on employees, contractors

and contractor employees.

2.5.3 All employees (Eskom and contractors)

a) Always observe and adhere to the Life-saving Rules.

b) Avoid taking shortcuts when executing tasks. Always do the right thing even when no-one

is watching.

c) Only perform work that you are authorised to do.

d) All employees to exercise the right to refuse to perform work in an unsafe situation, or when

required to ignore a Life-saving rule.

2.6 Process for Monitoring

Groups/Divisions/Operating Units/Business units are responsible for ensuring the understanding

of, and compliance with, Life-saving Rules. Line management shall monitor compliance and report

on analysis and trending through performance reporting. The amendments to the revised standard

shall be implemented with immediate effect and may be audited after a period of six (6) months

from date of implementation.

2.7 Related/Supporting Documents

[1] 240-62196227 - Life-saving Rules revision 5 (superseded).

Controlled disclosure

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user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

[2] 240 63942960 - Life-saving Rule Acknowledgement Form Document Content.

3. Document Content

Life-saving Rules are safety rules that, if not adhered to, have the potential to cause serious harm

to people. The consequences of a person knowingly and wilfully violating these rules will result in a

disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

The o ZERO TOLERANCE

respect to behaviour resulting in serious risk to an individual at the workplace.

It must be noted that the content of this standard does not detract from the requirements for safe

behaviour for all other work-related activities or other safety requirements, but emphasises the

importance thereof.

3.1 Eskom Life-Saving Rules

3.1.1 Rule 1: open, isolate, test, earth, bond, and/or insulate before

Touch

With the aim to ensure a safe electrical work environment, no person may work/operate on, around

or near any electrical network, line or apparatus, electrically connected to the power system and/or

electrically charged and/or not electrically charged unless:

a) He/she is trained and authorised as competent for the task to be done;

b) There is a valid permit to work, where required;

c) A pre-task risk assessment to identify all risks and hazards has been conducted prior to any

work commencing;

d) He/she follows the requirements on OPEN, ISOLATE, TEST, EARTH, BOND and/or

INSULATE BEFORE TOUCH, correctly based on applicable/related standards, procedures

and outcome of risk assessment fit for the type of work or task to be performed;

e) The authorised person (team leader) has certified and physically shown all team members that

the apparatus is safe to work on;

f) He/she makes the specific electrical environment safe prior to performing the work; and

g) All the appropriate PPE (including face shield and insulated gloves for low voltage work) are

worn.

3.1.2 Rule 2: hook up at heights

Working at height is a significant part of work in Eskom Holdings and is regarded as a high-risk

activity, and as a result all precautions must be taken to prevent incidents while working at height.

Wherever reasonably practicable, preference must be given to the performance of work at ground

level as opposed to work in an elevated position. Where work in an elevated position is necessary,

the requirements in this document shall apply.

No person may work at height where there is a risk of falling unless:

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user to ensure it is in line with the authorized version on the system.

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Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

a) He/she is medically fit to work at height;

b) A pre-task risk assessment to identify all risks and hazards has been conducted prior to

commencing any work of this nature;

c) He/she is appropriately trained as determined by the risk assessment;

d) He/she is appropriately secured during ascending and descending; and

e) He/she is using an Eskom approved fall arrest system where applicable.

3.1.3 Rule 3: buckle up

Where required, the proper wearing of seat belts for any driver, operator and passenger is

mandatory in all vehicles/equipment when driving and/or travelling for Eskom business purposes.

The driver is obligated to ensure that he/she as well as all passengers are properly seated and

wearing their seatbelts at all times while being transported in the vehicle, as per Eskom

specifications.

Note: This rule is applicable on any road or parking lot, irrespective of the speed, and when the

vehicle moves in a forward or backward direction.

3.1.4 Rule 4: be sober

No person who is under the influence or who appears to be under the influence of intoxicating

liquor or drugs will be permitted to enter, or remain on an Eskom site or conduct Eskom business

or drive/operate a vehicle/equipment for Eskom business purposes.

This includes any level of alcohol or the presence of any drugs, controlled substances, and/or

illegal substances in the body that impairs or could impair mental and physical functioning,

irrespective of when the substance was used.

3.1.5 Rule 5: ensure that you have a permit to work

Where an authorisation limitation exists, no person shall work without the required Permit to Work

(PTW), which is governed by for example the:

a) Plant Safety Regulations; or

b) Operating Regulations for High Voltage Systems (ORHVS); or

c) Any other activity where a permit is required.

No plant is to be returned to service without the cancellation of all permits on that plant in

accordance with procedure, unless permission is granted for a particular plant to be returned to

service with permits still open, like in the case of redundant systems.

Note:

person, who is the person responsible for the safe execution of work according to relevant

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

standards and procedures. Outline the key principles or rules to support the implementation of the

standard statement.

3.2 Consequences of violating a Life-Saving Rule

In terms of general health and safety in Eskom, if any of the Life-saving Rules are violated, it will

be treated as a serious misconduct, and result in a disciplinary process in accordance with the

Eskom Disciplinary Code and Procedure.

It must be highlighted that Eskom takes a ZERO TOLERANCE stance to violation of these rules.

Depending on the circumstances, Eskom reserves the right, where a contractor

manager/supervisor allows the violation of a Lifewhile determining an appropriate sanction.

In the light of a contractor employee allegedly violating a Life-saving Rule, the contractor shall

immediately remove the employee from site and initiate the disciplinary process. The contractor

shall investigate any violation of a Life-saving Rule and initiate the disciplinary process within five

(5) working days of the violation. The contractor shall after the disciplinary process furnish Eskom

with a copy of the sanction.

4. Acceptance

This document has been seen and approved by:

Name Designation

Thava Govender Group Executive Generation and (Acting) Risk and Sustainability

Divisions

Kerseri Pather General Manager Sustainability Systems

Jace Naidoo Senior Manager Sustainability Systems OHS

Alex Stramrood Senior Manager Sustainability Systems OHS

Risk and Sustainability Members of the Risk and Sustainability Management Committee

Management Committee

HR Policies and Procedures Members of the HR Policies and Procedures Committee

Committee

5. Revisions

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

Date Rev. Compiler Remarks

January 2017 6 A Stramrood

Updated the Purpose and

Applicability to specify that this

Standard is applicable to

contractors. Updated Normative

and Informative References.

Updated Definition section by

removing Agent and Consultant as

these have been incorporated into

the definition of Contractor.

Updated the definition of Work at

Height and Zero Tolerance.

Reviewed and updated the Roles

and Responsibilities section and

Process for Monitoring. Added

permit requirement to Rule 1,

updated Rule 2 - Removed the

as this is no longer a requirement

in terms of the Construction

Regulations, 2014 and updated

Rule 3 (for

example transporting people on

the back of trucks in a cabin)

Updated Consequences of

violating a Life-saving Rule with

regard to contractors.

October 2015 5 A Stramrood Revision date needed to be

extended. Content still valid and

same.

May 2012 4 S Govender Amended Section 3.6

Consequences of Violating a Life-

saving Rule to align with EXCO

decision.

March 2013 3 S Govender Changed Cardinal Rules to Life-

saving Rules, and amended

content to ensure better

understanding of the intent and

requirements.

September 2010 2 K Terblanche Content of Rev 1 was incorporated

into the new Policy template.

Content was revised and updated.

December 2008 1 K Terblanche Annexure 1: Acknowledgement of

Eskom Life-saving Rules of this

document was removed. The

references made to Annexure 1 in

paragraphs 3.5.2 and 3.8 were

also removed.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

Date Rev. Compiler Remarks

August 2008 0 K Terblanche The document with reference

number 32-421 was developed

and approved.

6. Development Team

The following people were involved in the development of this document:

Alex Stramrood

Kerseri Pather

Loraine Smit

Marc Lebea

Mike Townsend

Nosipho Noveve

Sheryl Isaacs

Sivi Govender

7. Acknowledgements

SN Middel

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems

[2] 32-37: Substance Abuse Procedure

[3] 32-95: Environmental, Occupational Health and Safety Incident Management Procedure

[4] 32-136 Contractor Health and Safety Requirements

[5] 32-345 Eskom Vehicle Safety Specification

[6] 32-407 Behavioural Safety Observations

[7] 32-418: Working at Heights Standard

[8] 32-477 Safety, Health and Environment Training and Development Procedure

[9] 32-520 Occupational Health and Safety Risk Assessment Procedure

[10] 32-524 Developing a SHE Specification

[11] 36-681: Plant Safety Regulations

[12] 32-726 SHE requirements for Eskom Commercial Process

[13] 32-727: Safety, Health, Environment and Quality Policy

[14] 32-848: Operating Regulations for High Voltage Systems

[15] 32-1112: Disciplinary Code

[16] 32-1113: Disciplinary Procedure

[17] 240-44175132 Eskom Personal Protective Equipment Specification

[18] 240-62946386: Vehicle and Driver Safety Management Procedure

[19] 240- Refusal to Work in an Unsafe Situation

[20] 240-84733329: Medical Surveillance Procedure

[21] 240-100979499 Personal Protective Equipment for Working at Heights Specification

2.2.2 Informative

[22] National Road Traffic Act

[23] Occupational Health and Safety Act

[24] 34-104 Earthing Standard

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

2.3 Definitions

2.3.1 Contractor: Any person (juristic/individual) formally contracted (directly or indirectly) by

Eskom and who performs work; supplies a service, product, equipment or material for the

purposes of advancin

and third party contractors i.e. vendors, suppliers, agents, joint ventures, fixed term

contractors, principal contractors and subcontractors.

2.3.2 Life-saving Rule: Rules that, if not adhered to, have the potential to cause serious harm to

people. The consequences of a person knowingly and wilfully violating this rule will result in

a disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

2.3.3 Visitors: Any person who visits an Eskom site/office during working hours to attend a

meeting or for any reason whatsoever. This could include a minor.

2.3.4 Work at height: Means any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from

or into. Work at height is, as a result, work in any place (except a staircase in a permanent

workplace ), including a place at, above or below ground level, where a person could be

injured if he/she fell from that place. Access and egress that present a risk of fall can also

be classified as work at height.

2.3.5 Zero Tolerance: The standard that provides for the imposition of severe consequences for

a proscribed offence or behaviour without making exceptions for the extenuating

circumstances.

2.4 Abbreviations

a) Compile and review the Life-saving Rules for Occupational Health and Safety;

b) Develop awareness material;

behaviour for all other work-related activities or other safety requirements, but emphasises the

importance thereof.

3.1 Eskom Life-Saving Rules

3.1.1 Rule 1: open, isolate, test, earth, bond, and/or insulate before

or near any electrical network, line or apparatus, electrically connected to the power system and/or

electrically charged and/or not electrically charged unless:

a) He/she is trained and authorised as competent for the task to be done;

b) There is a valid permit to work, where required;

c) A pre-task risk assessment to identify all risks and hazards has been conducted prior to any

work commencing;

d) He/she follows the requirements on OPEN, ISOLATE, TEST, EARTH, BOND and/or

and outcome of risk assessment fit for the type of work or task to be performed;

e) The authorised person (team leader) has certified and physically shown all team members that

the apparatus is safe to work on;

f) He/she makes the specific electrical environment safe prior to performing the work; and

g) All the appropriate PPE (including face shield and insulated gloves for low voltage work) are

worn.

3.1.2 Rule 2: hook up at heights

Reg No 2002/015527/30.

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 6

Page:

a) He/she is medically fit to work at height;

b) A pre-task risk assessment to identify all risks and hazards has been conducted prior to

commencing any work of this nature;

c) He/she is appropriately trained as determined by the risk assessment;

d) He/she is appropriately secured during ascending and descending; and

e) He/she is using an Eskom approved fall arrest system where applicable.

3.1.3 Rule 3: buckle up

(PTW), which is governed by for example the:

a) Plant Safety Regulations; or

b) Operating Regulations for High Voltage Systems (ORHVS); or

c) Any other activity where a permit is required.

[1] ISO 9001 Quality Management Systems

[13] 32-727: Safety, Health, Environment and Quality Policy

{"closingDate":"1 March 2026"}

Evaluation pack a......................................................................................................................... 6

Are you personally or will you personally be at risk for the quality of the work done or

to be done (risk for poor quality; time over-runs, project not producing income)?

Corporation/Trust” at the end of the evaluation Pack.

The Fourth Schedule to the Income Tax Act (“the Act”) requires that Employees' Tax must be

withheld from "remuneration" paid by an "Employer" to an "Employee". This tool is intended to establish

whether an Individual, Close Corporation, Company or Trust should be classified as an Independent

Contractor, Personal Service Provider, Labour Broker or a Dependent Contractor, and the tax

consequences of such classification.

This Pack is applicable ONLY to Contractors who supply Eskom Holdings SOC Ltd (“Eskom”) and its

subsidiaries with services or Individual Contractors providing Eskom with labour.

The Contractor or its duly authorised representative must declare that all questions have been answered

truthfully.

Answering the questions will direct you to your next step.

Please note:

This Pack is based on tax legislation for the 2026/2027 tax year and is subject to change.

In the questions, any references to "you" refers to the Contractor.

In the questions, the term Contractor is used interchangeably with Individual/CC/Company/Trust.

Definitions as per the Income Tax Act are included in Appendix 10.

Any reference to “Eskom” refers to Eskom Holdings SOC Ltd and its subsidiaries:

• Eskom Rotek Industries SOC Ltd

• Eskom Enterprises SOC (Pty) Ltd

• Escap SOC (Pty) Ltd

• Eskom Finance Company SOC (Pty) Ltd

• Eskom Foundation NPC

• Eskom National Transmission Company SA

The Pack is based on legislation and case law applicable to the 2026/2027 tax year. We therefore

recommend that, if it is used outside of this period, you should first consult with your representative in

Eskom to refer it to Eskom’s Corporate Tax Department in Megawatt Park.

When you return the completed Pack; i.e. the signed summary sheet and signed affidavits to Eskom,

please copy Group Tax on Email address: [email protected]

The Contractor or its duly Authorised Representative acknowledges and accepts that:

• Definitions as per the Income Tax Act, No , as amended, are listed in Appendix 10 for

ease of reading.

• It is responsible for accuracy and completeness of all information, which is provided in completing

this Pack;

• The Pack will not be automatically updated with any changes in legislation.

Disclaimer

Applicable to the 2026/2027 Tax Years

Eskom accepts no liability whatsoever for any loss or damages whatsoever and howsoever incurred, or

suffered, resulting, or arising, from the use of this Pack.

Contractor type

Supplier category

Please complete the following questionnaire for:

Company/Close Corporation/Trusts - EVALUATION PACK A on .

Individuals - EVALUATION PACK B on .

Applicable to the 2026/2027 Tax Years

Evaluation pack a

(To determine whether a Company, Close Corporation (CC) or Trust is a Personal

Service Provider)

Fields marked with an Asterisk (*) must be completed

Contractor’s details for a company or close corporation or

Trust

Contractor’s Name* Vendor No.

Duly Authorised Representative Name Representative Surname

Capacity Representative ID No.*

Representative Passport No. (if no RSA ID) Country of Passport Issue

VAT Registration No. Income Tax Registration No.*

CO/CC/Trust Registration No.* E-Mail Address

Telephone Number* Fax Number

Contractor’s Physical Business Address*

Unit No

Complex Name

Street Number

Street Name

Suburb

City/Town

Postal Code

Contractor’s Postal Business Address*

Same as above (Mark with an X)

Address TYPE (Delete where not applicable) P O Box/Private Bag/Street Address

P O Box/Private Bag/Street NUMBER

Street Name

Suburb

Town

Postal Code

Contractor’s Bank Details*

Account Number Bank Name

Branch Name Branch Number

Name of Account Holder Account Type (Delete where not applicable)

Current/ Savings/ Transmission/Credit Card/Bond

Account

Account Holder Relationship*

i.e. own, joint or 3rd party Own/Joint/3rd Party

Applicable to the 2026/2027 Tax Years

Please answer the following questions by marking the appropriate column with an

"X".

The term “You” will refer to the Company/CC/Trust in this Questionnaire.

1. RESIDENCE Yes No

Question 1(i)

Are you a Resident of the Republic of South Africa in terms of the Income Tax Act?

(Refer to Appendix 10 for the definition of a resident).

If the answer is Yes, go to Question 2(i).

If the answer is No:

• Sign Appendix 9. Submit The Pack to your contractor representative in

Eskom to refer it to Eskom Group Tax Department in Megawatt Park.

• No further questions must be answered.

2. NUMBER OF EMPLOYEES EXCLUSION Yes No

Question 2(i)

Do you employ 3 (three) or more persons (excluding shareholders or members or

beneficiaries of the Company/CC/Trust)?

If the answer is Yes, go to Question 2(ii).

If the answer is No, go to Question 3(i).

Question 2(ii)

Are these employees employed:

• On a full time basis; and
• Are they engaged in the business of the Company/CC/Trust?

If the answer is Yes, go to Question 2(iii).

If the answer is No, go to Question 3(i).

Question 2(iii)

Are the above 3 employees connected to the shareholders or the members or the

beneficiaries of the Company/CC/Trust?

If the answer is Yes, go to Question 3(i).

If the answer is No:

• Sign Appendix 1. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the Evaluation Pack.

Applicable to the 2026/2027 Tax Years

3. SERVICES RENDERED BY A CONNECTED PERSON Yes No

Question 3(i)

Will/are any person who is a Connected person in relation to the Company/CC/Trust

render services personally to Eskom on behalf of the Company/CC/Trust? (Refer to

Appendix 10 for the definition of a Connected person).

If the answer is Yes, go to Question 4(i).

If the answer is No:

• Sign Appendix 2. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

4. MORE THAN 80% OF INCOME TEST Yes No

Question 4(i)

During the current year of assessment:

• Will more than 80% of your income; or
• Is it likely that more than 80% of your income will consist of amounts

received either directly or indirectly, from:

• any one client, or
• an Associated institution in relation to that client? (Refer to Annexure 9 for

the definition of an Associated institution)

If the answer is Yes:

• Sign Appendix 7. PAYE will be withheld from your payments.
• Go to Question 6(i) to determine the correct disclosure code on the IRP5.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

If the answer is No:

• Sign Appendix 4. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Go to Question 5(i).

5. PLACE, CONTROL AND SUPERVISION TEST Yes No

Question 5(i)

Must your duties be performed /are your duties performed mainly (more than 50%) at

the premises of Eskom,

And

Will you be subject /are you subject to Eskom’s control or supervision as to the

manner in which your duties are to be performed?

If the answer is Yes to BOTH questions:

• Sign Appendix 7. PAYE will be withheld from your payments.
• Go to Question 6(i) to determine the correct disclosure code on the IRP5.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

If the answer is No:

• Sign Appendix 3. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Go to Question 6(i).

Applicable to the 2026/2027 Tax Years

6. DOMINANT IMPRESSION TEST Yes No

Question 6(i)

Do/will the payments by Eskom for services payable with reference to output or

certain agreed results, e.g. payment (be it a fixed fee or an hourly rate) be only due if

and when a specific deliverable has been completed?

Question 6(ii)

Does/Will Eskom have the contractual right to control the tools or equipment, staff,

raw materials, routines, patents or technology used in the provision of the services?

Question 6(iii)

Are you/will you prohibited from rendering services to any other employers/clients

during the period of service to Eskom?

Question 6(iv)

Do/will you have the right to sub-contract work?

Question 6(v)

Are you personally or will you personally be at risk for the quality of the work done or

to be done (risk for poor quality; time over-runs, project not producing income)?

Question 6(vi)

Are/will you or the person rendering the service be obliged to be present and perform

the work at Eskom regardless of whether work is available or not?

Question 6(vii)

Is Eskom’s business or will Eskom’s business be critical to your financial/economic

survival?

Question 6(viii)

Does/will your position form part of Eskom’s organisational structure?

Question 6(ix)

Does/will Eskom provide you with any of the following:

• Pension fund / Provident fund / Retirement Annuity Fund;
• Medical Aid;
• Leave of any nature;
• Salary increases;
• Bonuses;
• Any allowances.

Question 6(x)

Does/will Eskom provide you with an office?

Question 6(xi)

Does/will Eskom provide you with any equipment, tools, stationery and material?

Please go to the next section to establish your tax status.

Applicable to the 2026/2027 Tax Years

To establish your tax status, you need to summarise the “Yes” and “No” as

answered on Question 6(i) to 6(xi) in the column below:

Question Yes No

6(i) Independent PSP

6(ii) PSP Independent

6(iii) PSP Independent

6(iv) Independent PSP

6(v) Independent PSP

6(vi) PSP Independent

6(vii) PSP Independent

6(viii) PSP Independent

6(ix) PSP Independent

6(x) PSP Independent

6(xi) PSP Independent

Decision

Independent

Psp

If you have answered “PSP” to any of the following questions 6 (i), 6(iii), 6(v), 6(vi),

6(ix);

or

If you have answered more than 50% “PSP” to questions 6(ii), 6(iv), 6(vii), 6(viii),

6(x), 6(xi):

• Complete and sign Appendix 7. PAYE will be withheld from your payments

and will be coded as 3601 on your IRP5 certificate.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

Alternatively:

If you have already signed Appendix 7 on Questions 4 or 5:

• Code 3616 must be marked on Appendix 7 as the applicable code to be

disclosed on the IRP5 for payments received.

If you have not signed Appendix 7 on Questions 4 or 5:

• Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

Applicable to the 2026/2027 Tax Years

Summary for ID No. Vendor No:

Company/Close Corporation/Trust Summary

Please sign

he following

2. If I do provide Eskom with a valid IRP30 certificate:

• No Employees' Tax will be withheld from payments made to me.
• An IT3(a) certificate with the code 3617 will be issued to me and the reason code to be used for

the non-deduction is 07.

3. If I do not provide Eskom with a valid IRP30 certificate:

• Employees' Tax will be withheld from payments made at the tax rates applicable to individuals

until such time that a valid IRP30 certificate is provided to Eskom.

• An IRP5 certificate with the code 3617 will be issued to me.

Company/close corporation/trust ..................................................................... 11

Evaluation pack b....................................................................................................................... 13

Contractor’s details for an individual* ..................................................................... 13

1. Service or people test ................................................................................................... 14

Question 1(i) .............................................................................................................................. 14

2. People test .......................................................................................................................... 14

Question 2(i) .............................................................................................................................. 14

Question 2(ii) ............................................................................................................................. 14

3. Residence test ................................................................................................................... 14

Question 3(i) .............................................................................................................................. 14

4. Number of employees exclusion ................................................................................ 15

Question 4(i) .............................................................................................................................. 15

Question 4(ii) ............................................................................................................................. 15

Question 4(iii) ............................................................................................................................ 15

5. Place and control test ................................................................................................. 15

Question 5(i) .............................................................................................................................. 15

Question 5(ii) ............................................................................................................................. 15

6. Dominant impression test ............................................................................................. 16

Question 6(i) .............................................................................................................................. 16

Question 6(ii) ............................................................................................................................. 16

Question 6(iii) ............................................................................................................................ 16

Question 6(iv) ............................................................................................................................ 16

Question 6(v) ............................................................................................................................. 16

Question 6(vi) ............................................................................................................................ 16

Question 6(vii) ........................................................................................................................... 16

Question 6(viii)........................................................................................................................... 16

Question 6(ix) ............................................................................................................................ 16

Question 6(x) ............................................................................................................................. 16

Question 6(xi) ............................................................................................................................ 16

Particulars of individual .............................................................................................. 18

Applicable to the 2026/2027 Tax Years

Appendix 1 ....................................................................................................................................... 19

Three or more full - time employees who are not connected persons . 19

Appendix 2 ....................................................................................................................................... 20

ESKOM ...................................................................................................................................... 20

Appendix 3 ....................................................................................................................................... 21

And/or shall not be controlled or supervised by ESKOM ............................. 21

Appendix 4 ....................................................................................................................................... 22

Affidavit confirming that not more than eighty percent (80 %) of income

Is or is likely to be received from any one client ............................................. 22

Appendix 5 ....................................................................................................................................... 23

Opposed to people ........................................................................................................... 23

Appendix 6 ....................................................................................................................................... 24

Declaration by ........................................................................................................................ 24

That the contractor is a labour broker ................................................................... 24

Appendix 7 ....................................................................................................................................... 25

Declaration by ........................................................................................................................ 25

Provider ................................................................................................................................ 25

Appendix 8 ....................................................................................................................................... 26

Declaration by ........................................................................................................................ 26

That the contractor is an independent supplier or contractor .................. 26

Appendix 9 ....................................................................................................................................... 27

Declaration by ........................................................................................................................ 27

That the contractor is a non-resident of the republic of south africa .... 27

Appendix 10 ..................................................................................................................................... 28

Definitions as per the income tax act, NO. , as amended. ................... 28

“Connected Person” .................................................................................................................. 28

"Associated Institution", in relation to any single employer, ...................................................... 29

"Labour Broker" ......................................................................................................................... 29

"Personal Service Provider” ...................................................................................................... 29

"Remuneration" ......................................................................................................................... 29

“Resident” .................................................................................................................................. 30

Applicable to the 2026/2027 Tax Years

Introduction

The Fourth Schedule to the Income Tax Act (“the Act”) requires that Employees' Tax must be

withheld from "remuneration" paid by an "Employer" to an "Employee". This tool is intended to establish

whether an Individual, Close Corporation, Company or Trust should be classified as an Independent

Definitions as per the Income Tax Act are included in Appendix 10.

Any reference to “Eskom” refers to Eskom Holdings SOC Ltd and its subsidiaries:

• Eskom Rotek Industries SOC Ltd

• Eskom Enterprises SOC (Pty) Ltd

• Escap SOC (Pty) Ltd

• Eskom Finance Company SOC (Pty) Ltd

• Eskom Foundation NPC

• Eskom National Transmission Company SA

The Pack is based on legislation and case law applicable to the 2026/2027 tax year. We therefore

recommend that, if it is used outside of this period, you should first consult with your representative in

Eskom to refer it to Eskom’s Corporate Tax Department in Megawatt Park.

When you return the completed Pack; i.e. the signed summary sheet and signed affidavits to Eskom,

please copy Group Tax on Email address: [email protected]

• Definitions as per the Income Tax Act, No , as amended, are listed in Appendix 10 for

ease of reading.

• It is responsible for accuracy and completeness of all information, which is provided in completing

this Pack;

• The Pack will not be automatically updated with any changes in legislation.

Question 1(i)

Are you a Resident of the Republic of South Africa in terms of the Income Tax Act?

(Refer to Appendix 10 for the definition of a resident).

If the answer is Yes, go to Question 2(i).

• Sign Appendix 9. Submit The Pack to your contractor representative in

• Sign Appendix 1. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the Evaluation Pack.

Applicable to the 2026/2027 Tax Years

render services personally to Eskom on behalf of the Company/CC/Trust? (Refer to

Appendix 10 for the definition of a Connected person).

If the answer is Yes, go to Question 4(i).

• Sign Appendix 2. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

4. MORE THAN 80% OF INCOME TEST Yes No

Question 4(i)

• Sign Appendix 7. PAYE will be withheld from your payments.
• Go to Question 6(i) to determine the correct disclosure code on the IRP5.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

• Sign Appendix 4. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Go to Question 5(i).

• Sign Appendix 7. PAYE will be withheld from your payments.

• Go to Question 6(i) to determine the correct disclosure code on the IRP5.

• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

• Sign Appendix 3. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Go to Question 6(i).

Applicable to the 2026/2027 Tax Years

Psp

If you have answered “PSP” to any of the following questions 6 (i), 6(iii), 6(v), 6(vi),

6(ix);

or

If you have answered more than 50% “PSP” to questions 6(ii), 6(iv), 6(vii), 6(viii),

6(x), 6(xi):

• Complete and sign Appendix 7. PAYE will be withheld from your payments

and will be coded as 3601 on your IRP5 certificate.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

If you have already signed Appendix 7 on Questions 4 or 5:

• Code 3616 must be marked on Appendix 7 as the applicable code to be

disclosed on the IRP5 for payments received.

If you have not signed Appendix 7 on Questions 4 or 5:

• Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

Applicable to the 2026/2027 Tax Years

Questions Answer (Appendices

)

1(i) Are you a Resident of the Republic of South Africa in terms of the

Question 1(i)

Do/will you provide Eskom with a service or people?

If the answer is “Service”:

• Complete and sign Appendix 5 Affidavit. If the Affidavit is not signed,

• Sign Appendix 6. If the Agreement is not signed, PAYE will be withheld

from your payments.

• Provide Eskom with the valid IRP30 certificate. If this certificate is not

provided, PAYE will be withheld from your payments until such time

the IRP30 certificate is provided.

• No further questions must be answered.

• Sign the “Particulars of Individual” Section at the end of the Evaluation

• Sign Appendix 6. PAYE will be withheld from your payments.

• PAYE will be withheld from your payments until such time the valid

IRP30 certificate is provided.

• No further questions must be answered.
• Sign the “Particulars of Individual” Section at the end of the Evaluation

Question 3(i)

Are you a Resident of the Republic of South Africa in terms of the Income Tax Act?

(Refer to Appendix 10 for the definition of a Resident).

If the answer is Yes, go to Question 4(i).

• Sign Appendix 9. Submit this document to your representative in

spouse, parent, adoptive parent, child, grandparent, cousin, etc.? (Refer to

Appendix 10 for the definition of Connected person).

If the answer is Yes, go to Question 5(i).

• Sign Appendix 1. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Sign Appendix 8. If the Declaration is not signed, PAYE will be

withheld from your payments.

• No further questions must be answered.
• Sign the “Particulars of Individual” Section at the end of the Evaluation

Question 5(i)

Must your duties be performed mainly (i.e. more than 50%) at premises of Eskom?

If the answer is Yes, go to Question 5(ii).

If the answer is No, go to Question 5(ii).

Question 5(ii)

Will you be /are you subject to Eskom’s control or supervision as to the manner in

which your duties are to be performed or as to the hours of work?

If the answers in both Questions 5(1) and 5(ii) are Yes:

• Sign Appendix 7. PAYE will be withheld from your payments.

• Go to Question 6(i) to determine the correct disclosure code on the IRP5.

• Sign the “Particulars of Individual” at the end of the Evaluation Pack.

• Sign Appendix 3. If the Affidavit is not signed, PAYE will be withheld

from your payments.

• Go to Question 6(i).

Applicable to the 2026/2027 Tax Years

Psp

If you have answered “Employee” to any of the following questions 6 (i), 6(iii), 6(v),

6(vi), 6(ix);

or

If you have answered more than 50% “Employee” to questions 6(ii), 6(iv), 6(vii),

6(viii), 6(x), 6(xi):

• Complete and sign Appendix 7. PAYE will be withheld from your payments.
• No further questions must be answered.
• Sign “Particulars of Individual” at the end of the evaluation Pack.

If you have already signed Appendix 7 on Questions 5:

• Code 3616 must be marked on Appendix 7 as the applicable code to be

disclosed on the IRP5 for payments received.

If you have not signed Appendix 7 on Questions 5:

• Sign Appendix 8. If the Declaration is not signed, PAYE will be

withheld from your payments.

• No further questions must be answered.
• Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

Applicable to the 2026/2027 Tax Years

Appendices)

1(i) Do/will you provide Eskom with a service or people?

2(i) Do you provide Eskom with people and will these people be paid by you?

2 Are you in a possession of an IRP30 exemption certificate which is valid for

ii) the period under review?

3(i) Are you a Resident of the Republic of South Africa in terms of the Income

Tax Act?

4(i) Do you employ 3 (three) or more persons throughout the year?

4(ii) Are these employees employed on a full time basis and are they engaged

in the business of the Individual?

4(iii) Are any of these employees Connected in respect of the individuals, e.g.

spouse, parent, adoptive parent, child, grandparent, cousin, etc.?

5(i) Must your duties be performed / are your duties performed mainly (more

than 50%) at the premises of Eskom?

5(ii) Will you be /are you subject to Eskom’s control or supervision as to the

manner in which your duties are performed or to the hours of work?

6(i) Do/will the payments by Eskom for services payable with reference to

output or certain agreed results, e.g. payment (be a fixed fee or an hourly

rate) be only due if and when a specific deliverable has been completed?

6(ii) Does/Will Eskom have the contractual right to control the tools or

equipment, staff, raw materials, routines, patents or technology used in the

provision of the services?

6(iii) Are you/

ill you prohibited from rendering services to any other employers/clients

during the period of service to Eskom?

6(iv) Do/will you have the right to sub-contract work?

6(v)

re you personally or will you personally be at risk for the quality of the work

done or to be done (risk for poor quality; time over-runs, project not

producing income)?

6(vi) Are/will you or the person rendering t

e service be obliged to be present and perform the work at Eskom

regardless of whether work is available or not?

6(vii) Is Eskom’s business or will Eskom’s business be critical to your

financial/economic survival?

6(viii) Does/will your position form part of Eskom’s organisational structure?

6(ix) Does/will Eskom provide you with any of the following:

Pension fund / Provident fund / Retirement Annuity Fund; medical aid,

leave of any nature, salary increases, bonuses or any allowances.

6(x) Does/will Eskom provide you with an office?

6(xi) Does/will Eskom provide you with any equipment, tools, stationery and

material?

Applicable to the 2026/2027 Tax Years

Appendix 1

• Knows and understands the content of this declaration,
• That he / she has NO objection to taking the prescribed oath,
• And considers IT to be binding on his / her conscience.

Thus signed and sworn to before me at ______________on this day

Of __________20.

• Knows and understands the content of this declaration,
• That he / she has NO objection to taking the prescribed oath,
• And considers IT to be binding on his / her conscience.

Thus signed and sworn to before me at ______________on this day

Of __________20.

Applicable to the 2026/2027 Tax Years

Appendix 3

• Knows and understands the content of this declaration,
• That he / she has NO objection to taking the prescribed oath,
• And considers IT to be binding on his / her conscience.

Thus signed and sworn to before me at ______________on this day

Of __________20.

Applicable to the 2026/2027 Tax Years

Appendix 4

Affidavit confirming that not more than eighty percent (80 %) of

• Knows and understands the content of this declaration,
• That he / she has NO objection to taking the prescribed oath,
• And considers IT to be binding on his / her conscience.

Thus signed and sworn to before me at ______________on this day

Of __________20.

Applicable to the 2026/2027 Tax Years

Appendix 5

• Knows and understands the content of this declaration,
• That he / she has NO objection to taking the prescribed oath,
• And considers IT to be binding on his / her conscience.

Thus signed and sworn to before me at ______________on this day

Of __________20.

Applicable to the 2026/2027 Tax Years

Appendix 6

Applicable to the 2026/2027 Tax Years

Appendix 7

Applicable to the 2026/2027 Tax Years

Appendix 8

Applicable to the 2026/2027 Tax Years

Appendix 9

Applicable to the 2026/2027 Tax Years

Appendix 10

rendering any such service, other than any employee who is a shareholder or member of the

company or trust or is a connected person in relation to such person;

"Remuneration"

means -

any amount of income which is paid or is payable to any person by way of any salary, leave pay, wage,

overtime pay, bonus, gratuity, commission, fee, emolument pension, superannuation allowance, retiring

allowance or stipend, whether in cash or otherwise and whether or not in respect of services rendered,

including-

a) any amount referred to in paragraph (a), (c), (cA),(d), (e), (eA) or (f) of the definition of "gross

income" in section one of this Act;

any amount required to be included in such person's gross income under paragraph (i) of that definition;

Applicable to the 2026/2027 Tax Years

bA) ...

but not including-

ii) any amount paid or payable in respect of services rendered or to be rendered by any person

(other than a person who is not a resident or an employee contemplated in paragraph (b), (c),

(d) (e) or (f)of the definition of "employee") in the course of any trade carried on by him

independently of the person by whom such amount is paid or payable and of the person to

whom such services have been or are to be rendered: Provided that for the purposes of this

paragraph a person shall not be deemed to carry on a trade independently as aforesaid if the

services are required to be performed mainly at the premises of the person by whom such

amount is paid or payable or of the person to whom such services were or are to be rendered

and the person who rendered or will render the services is subject to the control or supervision

of any other person as to the manner in which his or her duties are performed or to be

performed or as to his hours of work. Provided further that a person will be deemed to be

carrying on a trade independently as aforesaid if he throughout the year of assessment employs

three or more employees who are on a full time basis engaged in the business of such person

of rendering any such service, other than any employee who is a connected person in relation to

such person;

iii) ...

“Resident”

means any-

(a) natural person who is-

(i) ordinarily resident in the Republic; or

(ii) not at any time during the relevant year of assessment ordinarily resident in the Republic, if that

person was physically present in the Republic-

a) for a period or periods exceeding 91 days in aggregate during the relevant year of

assessment, as well as for a period or periods exceeding 91 days in aggregate during each

of the five years of assessment preceding such year of assessment; and

b) for a period or periods exceeding 915 days in aggregate during those five preceding years

of assessment,

in which case that person will be a resident with effect from the first day of that relevant year of

assessment: Provided that-

(A) a day shall include a part of a day, but shall not include any day that a person is in transit

through the Republic between two places outside the Republic and that person does not

formally enter the Republic through a “port of entry” as contemplated in section 9 (1) of the

Immigration Act, 2002 (Act No. ), or at any other place as may be permitted by

the Director General of the Department of Home Affairs or the Minister of Home Affairs in

terms of that Act; and

(B) where a person who is a resident in terms of this subparagraph is physically outside the

Republic for a continuous period of at least 330 full days immediately after the day on

which such person ceases to be physically present in the Republic, such person shall be

deemed not to have been a resident from the day on which such person so ceased to be

physically present in the Republic; or

(b) person (other than a natural person) which is incorporated, established or formed in the Republic or

which has its place of effective management in the Republic,

but does not include any person who is deemed to be exclusively a resident of another country for

purposes of the application of any agreement entered into between the governments of the Republic

and that other country for the avoidance of double taxation;

Applicable to the 2026/2027 Tax Years

{"closingDate":"07 April 2026","closingTime":"10h00","briefingSession":"{"date":"14 August 2026","time":"10:00","venue":"ion meeting will be hosted.","is_compulsory":true}"}

{"name":"MS Teams","email":"[email protected]","phone":"+27 17 612 9111","department":null,"address":"r which"}

Returnable Documents: The supplier shall submit the

• Proof of 5 years experience form A well experienced and following proof: Current or Previous client. established telecommunication, Minimum 5 years’ (Reference letter with Contract service provider to ensure that experience. Submit number or Order number and software integrates flawlessly traceable, positive contactable details) with the existing hardware, reference letters software, and Unified from previous public Communications. or private sector clients for similar PABX/TMS installations. QUALITATIVE CRITERIA Qualitative Technical Criteria Description Reference to Criteria Criteria Technical Weighting Sub Specification (%) Weighting Service Provider to achieve 70% score to pass the / Tender technical Evaluation (%) Methodology & Project Plan: A detailed, logical 1. 40% implementation plan outlining the following: 1.1 Project implementation plan 5% 1.2 Hardware deployment 5% 1.3 User training 5% The minimum weighted final score (threshold) required for a tender to be considered from a technical perspective is 70% Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 80 File name: Invitation to Tender (ITT) - Telephone Management Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tender/ Request Identifier for Proposal Effective Date 07 April 2026 Review Date April 2031 Annexure B Safety Tender Evaluation Template (Low Risk) Health and Safety requirements Contractual requirements mean the suppliers will submit the tender returnable during the tender close- out. The evaluation will take place once the mandatory and Functionality evaluation have been completed. The service provider will be given only ONE opportunity to submit the outstanding documents within 7 working days. Failure to submit the outstanding documents within the stipulated time; may result in the tenderer being regarded as non-responsive and ineligible for contract award. These OHS requirements will form part of the procurement process and must be complied with prior to signing the contract. The Service provider shall comply with the respective Matla power station Safety file requirements in order to gain access to site. No work shall commence until the Safety file is approved by the respective site’s Contract custodian together with the OHS professional Annexure B Is the acknowledgement of Eskom's OHS legal and other requirements form signed and submitted by the tenderer? Health and Safety Plan (must address the project /scope of work OHS risk(s) and aligned with the health and safety specification or requirements) Costing for Health and Safety management Has the tenderer submitted detailed costing for OHS (the cost should be broken down not provided as a lump sum)., The costing must be based on the overall scope of work/service to be performed;, The scope of work and the risk assessment may serve as a guideline. OHS Baseline Risk Assessment (BRA) Identification, assessment and management of OHS risks related to the scope of work. The methodology used for the risk assessment must be provided together with the BRA Valid Letter of Good Standing (COIDA or equivalent) Occupational Health & Safety policy signed by CEO The submitted policy must comply to OHS Act Section 7 and Clause 5.2 of ISO 45001 A record of health and safety statistics for the past three years Provide incidents statistics for the company for three financial years. Incidents to be included on the statistics are medicals, lost time injuries, Occupational diseases and fatalities. Annexure B: Acknowledgement Form for Eskom OHS legal and other requirements NOTE: the supplier/contractor/tenderer has to ensure that he/she understands the OHS requirements listed hereunder. Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 80 File name: Invitation to Tender (ITT) - Telephone Management Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tender/ Request Identifier for Proposal Effective Date 07 April 2026 Review Date April 2031, The supplier/contractor/tenderer is expected to comply to the following documents when working at/rendering a service to Eskom but not limited to the following, Eskom contractor Health and Safety requirements standards 32-136, OHS specification/requirements provided, Occupational Health and Safety Act, Compensation for Occupational Diseases and Illnesses Act Note: Please note that after contract award, it is your responsibility to fully align the company’s processes to Eskom’s OHS requirements (policies, procedures, standards etc)., Penalties shall be enforced on the main supplier for non-conformance/s (identified for the main supplier and/or its contractor and/or supplier) pertaining to Eskom and/or Statutory OHS requirement/s., Ensure that all employees (contractors/suppliers) undergo the relevant Eskom induction and the y’s induction, Management of Contractors/ Suppliers The main contractor/supplier, Has to demonstrate to Eskom the process and selection criteria applied when appointing contractors and suppliers., Has to provide notification to Eskom, prior to the appointment of contractors or suppliers for the commencement of work., Has to ensure that contractors/ suppliers have adequate resources and competencies., Is accountable for the management of its contractors/ suppliers in order to ensure that the applicable legal and Eskom requirements (that are applicable to the main supplier during contract execution) are complied with by the contractors or suppliers., The main supplier shall monitor contractors or suppliers through audits and assessments with regard to OHS compliance during the execution of the work., The grounds for the termination of work done by contractors/suppliers shall be provided by the main supplier., All non-conformances/non-compliance by the contractors/suppliers (all tiers) to the main supplier shall be dealt with directly with the main contractor/supplier in terms of performance and penalty processes., Eskom reserves the right to verify this when deemed necessary. The contractor may be instructed to provide copies of testimonials/references and the contact detail of clients (including Eskom) for whom the Company has done previous work of a similar nature I, the undersigned, hereby acknowledge that I have obtained copies of the above documents and confirm that I fully understand them and the consequences of non-compliance. Signed at ................................................ on ........ day of .................................. 20............ Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ [email protected] When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 80 File name: Invitation to Tender (ITT) - Telephone Management Template ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tender/ Request Identifier for Proposal Effective Date 07 April 2026 Review Date April 2031 Company/Supplier Name, Name of Authorised person (CEO/Director/ Managing Director), Signature Date Witness 1 ......................................... Witness 2 ........................................ Annexure C Tender Evaluation template Category 4 Quality Requirements ENQUIRY/ CONTRACT No: ENQUIRY/ Provision of Telephone Management system to Matla Power station for CONTRACT the period of 2 years SECTION

1.1.9 *SBD 6.1 Preference Points Claim Form in terms of Annexure I Y

PPPFA 2022 regulations

1.1.11 Tax Evaluation questionnaire to determine whether a N/A

3.13 Functionality Functionality requirements are applicable.

The following criteria will be applicable for this transaction under functionality

Threshold 70%

Tenderers who do not meet the 70% threshold for functionality scoring will be

3.15 Evaluation of Price Prices will be evaluated as follows

and on other evaluation parameters relating to uncertainty and risk, where

6. Unconditional discounts will be taken into account for evaluation purposes.
7. Conditional discounts will not be taken into account for evaluation purposes

Prices will be scored out of 80 or 90 points

3.18 Evaluation of Specific goals will be scored out of 20 or 10 points in accordance with the PPPFA.

Specific Goals

A maximum of 10/20 points may be awarded to a

nts in accordance with the PPPFA.

A maximum of 10/20 points may be awarded to a tenderer for the specific goal

specified for the tender. The points scored for the specific goal must be added to

the points scored for price and the total must be rounded off to the nearest two

scoring the highest points..

B-BBEE points points

of Contributor (90/10 (80/20

NB: The following documents are required to claim preference points,

rating. Whereas Tenderer/s will be allocated points in terms of a preference point

system based on specific goals, Eskom also requests that tenderer/s submits

Annexure a: technical evaluation criteria

Mandatory Technical Evaluation Criteria

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom

Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 80

File name: Invitation to Tender (ITT) - Telephone Management

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document 240-114238630 Rev 28

Invitation to Tender/ Request Identifier

for Proposal Effective Date 07 April 2026

Review Date April 2031

Mandatory Technical Reference to Technical Motivation for use of Criteria

Criteria Description Specification /

Tender

Clauses of clause description indicate

240-105658000 with an

Specification (x) as

Pre-contract award quality requirements x

(*Select Only Applicable Category). NB: Not more than

3 Category 1 (refer to clause 3.5.-105658000) - (ESKOM) Category 2 (refer to clause 3.5.-105658000) -

B Category 3 (refer to clause 3.5.-105658000) -

Category 4 (refer to clause 3.5.-105658000) x CLAUSE

Main Supplier and Sub-supplier Capability and Capacity -

Post-contract award section

Contract Execution (refer to clause 3.7.- X

Controlled Disclosure

Anonymously report fraud, corruption at 0800 11 2722/ [email protected]

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom

Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

of 80

File name: Invitation to Tender (ITT) - Telephone Management

Template ID: 240-43921804 (Rev 7) Header and Footer portrait template

Document 240-114238630 Rev 28

Invitation to Tender/ Request Identifier

for Proposal Effective Date 07 April 2026

Review Date April 2031

Supplier Quality Performance Monitoring Phase (refer to X

Standard conditions

Eskom Rights of Access (refer to clause 3.8.- X

Eskom Rights to Information (refer to clause 3.8.- X

Preservation (refer to clause 3.8.-105658000) X

Quality Audits Related Conditions (refer to clause 3.8.4 of X

Management of Nonconformities and Nonconforming X

Outputs Identified by Eskom (refer to clause 3.8.-

Special processes (refer to clause 3.8.6 Of x

Clauses of iso 9001 indicate quality iso 9001 indicate

Iso 9001 standard with an principl standard with an

Standard clause (x) as es principle (x) as

CLAUSE 4 Context of X PRINCIPL Customer X

CLAUSE 5 Leadership X PRINCIPL Leadership X C

CLAUSE 6 Planning X PRINCIPL Engagement X

CLAUSE 7 Support X PRINCIPL Process X

CLAUSE 8 Operation X PRINCIPL Improvement X SECTION CLAUSE 9 Performance PRINCIPL Evidence X X

Evaluations E 6 based

CLAUSE 10 Improvement X PRINCIPL Relationship X

Eskom’s name designation date signatur

SECTI QUALITYREPRESENTATI Senior Advisor QA 01 Jul. 26

Tenderer’s name designation date signatur

Quality

Representati sectio ve

240-

Unique Identifier

12248652

Supplier Quality Management:

Revision 7 List of Tender Returnables