Fire, hazmat, rescue and emergency medical services at hendrina power station (5-Year contract)

Bidders must complete and sign the E-Tendering Training Acknowledgement Form, confirming they have completed self-training via the e-Tendering Noddy Guide and are satisfied that they can operate the E-Tendering Solution. This form is a returnable document.

The tender is for the provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for 5 years. The service is required to maintain legislative compliance and the 'Zero Harm' value. The current outsourced service ends on 31 January 2027.

No contact details are stated in the provided document.

Returnable documents: the tender pack must be submitted with all required National Treasury SBD/MBD forms completed, signed, and returned. Any unsigned or omitted returnable form may disqualify the bid.

Disqualification risks:

• Bids received after the closing time.
• Failure to notify the service manager at least one month in advance of any intention to withdraw, resign, or dismiss employees providing service at the station.
• Replacement staff not approved by the service manager after CV and qualification verification.

Submission method: to be confirmed in the full tender document (not stated in the provided text).

Evaluation stages: the Appointed Competent Person for Fire Management supplies the Technical Evaluation score sheet to the tender evaluation committee. Bidders must meet specified qualifications and registrations.

Mandatory requirements included in evaluation:

• Registration on the CSD.
• Compliance with all statutory requirements.
• Proven competence in fire and rescue services.
• All team members hold the required qualifications and registrations (e.g., HPCSA AEA/ECT, BAA, ANA).
• Drivers licences with PrDP for vehicle operators.
• Ambulance registered with the Mpumalanga Department of Health.
• Valid B-BBEE certificate or sworn affidavit available for the contract period.

Scoring split and minimum qualifying score: not stated in the provided document.

Scope: provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for 60 months (5 years).

Service times:

• Normal working: Monday–Thursday 07:00–16:00; Friday 07:00–12:00.
• Lunch: 12:15–12:45.
• Standby: Friday 12:00 to Monday 07:00; Monday–Thursday 16:00 to 07:00.

Employer provides (at no cost to provider):

• Fire truck with equipment.
• Rapid intervention vehicle with equipment.
• Hazmat trailer with equipment.
• Auxiliary firefighting equipment (pumps, generators, skid units).
• Fire station (including water and power).
• 2 double-cab bakkies.

Service provider must provide:

• Competent staff including a full-time on-site Safety Officer.
• All PPE including station wear and bunker gear.
• Medical certificates.
• Accommodation for team members near Hendrina Power Station.
• Live firefighting training at least once per year per member.
• Physical training at least twice a week and physical fitness assessments at least once a quarter.
• Continuous theory and practical training at least twice a month.

Response requirements:

• Respond to all emergency incidents at Hendrina Power Station and other Eskom properties within 20 km, as authorised.
• Response time from residential area to the station: within 10 minutes of notification.
• Six fire team members on standby after hours, weekends, and public holidays.
• Provide an ambulance on site for the contract duration, fully equipped for Intermediate Life Support, registered with Mpumalanga Department of Health.
• Provide medics with valid HPCSA registrations: 3 x AEA/ECT and 10 x BAA.
• Service and calibrate ambulance equipment and diagnostic tools.
• Replenish fuel and medical stocks; treat and transport patients to nearest medical facility.
• Provide ALS back-up for priority 1 patients on request.
• Provide 24/7 emergency service.
• Conduct daily plant walks, fire prevention inspections (sprinklers, extinguishers, hose reels, hydrants), inspect first aid boxes monthly, respond to road accidents within 20 km, drive/operate emergency vehicles, inspect emergency equipment, assist with incident investigations, catch snakes on site, issue hot-work permits, replace fire extinguishers, correct fire protection deviations.
• Off-site duty for organised events.
• Represent the station in internal Generation Fire Competitions; provider issues T-shirts and caps (no contract branding), provides transport, accommodation, meals.

Labour requirements:

• 1 x Safety Officer: Grade 12, National Diploma in OHS/Disaster/Safety Management or Fire Technology; HIRA, Incident Investigation, Legal Liability, SAMTRAC; knowledge of ISO 45001 and emergency response; 2 years related fire services experience.
• 1 x Supervisor: Grade 12, Higher Certificate in Fire Technology NQF 5 or T1 Academic Record; AEA/ECA, NFPA 1021 Fire Officer 1, Incident Commander, Advanced Industrial Firefighting, Hazmat awareness/operations/technician, Advanced Fire Prevention, Pump Operator, Fire Investigation, High Angle Rope Rescue, Vehicle Extrication, Confined Space Rescue; Code 14 licence with PrDP; HPCSA ANA; 5 years fire services experience (3 in similar environment), 2 years as supervisor.
• 2 x Team Captains: same certifications as Supervisor but 3 years experience (2 in similar environment), 1 year as supervisor.
• 9 x Firefighters: Grade 12, BAA, Advanced Industrial Firefighting, Hazmat awareness/operations, Advanced Fire Prevention, Pump Operator, High Angle Rope Rescue, Vehicle Extrication; Code 10 licence with PrDP; HPCSA BAA; 2 years experience (1 in similar environment).

Training requirements:

• Minimum 4 hours on-site fire training per month per member.
• Hot refresher training by accredited instructor through SAESI every 4 months.
• Subjects include breathing apparatus, equipment, rescue tools, foam, fixed systems, hazardous materials, pre-fire planning, first aid, fire theory.

Selection of team:

• All members must pass medical, biokineticist, and psychometric evaluations by registered practitioners.

Ppc:

• Firefighting PPE (helmet, tunic, trousers, gloves, footwear) compliant with NFPA 1500 (or equivalent), OHS Act general safety regulations, and suitable as Category 2A arc flash protection.
• Station wear must provide at least Category 2 protection for arc flash areas and comply with NFPA 1999 (or equivalent) for medical responders.
• No contractor branding on PPC; remains Eskom property after contract expiry.

Additional obligations:

• Replace lost equipment due to negligence.
• Maintain prescribed records (meeting minutes, roll call books, PPE records, incident logs, etc.).

Approach: continuous 24/7 emergency response service at Hendrina Power Station and within 20 km radius. Response time within 10 minutes of notification. Daily plant walks and fire prevention inspections, monthly first aid box inspections, and immediate reporting of equipment defects. Hot-work permits issued and monitored. Participation in fire competitions with provided transport and support. Six team members on standby after hours.

Experience requirements for key roles:

• Safety Officer: minimum 2 years related fire services experience.
• Supervisor: 5 years related experience (3 in similar environment) and 2 years as supervisor.
• Team Captain: 3 years related experience (2 in similar environment) and 1 year as supervisor.
• Firefighter: 2 years related experience (1 in similar environment).

Qualifications and certifications per role as detailed in the technical specifications section.

Quality management aligns with ISO 9001:2015 and Eskom operational standards for fire management, including inspection and testing of fire and rescue equipment. The contractor must adhere to the Integrated Business Improvement objectives: engineered controls (E1, E2, E4, E5), formal controls (F7, F8), management/assurance/oversight controls (M1, M5, M6, M10), and cultural controls (C6, C7). Internal audits and self-assessments monitor performance.

Replacement costs for equipment lost due to negligence of fire and emergency team members are borne by the service provider. Other financial requirements (bid security, guarantees, retention, payment terms) are not stated in the provided document.

Compliance:

• Registration on the Central Supplier Database (CSD) is required.
• Tax compliance status (SARS PIN) required as per standard Eskom tender requirements.
• Valid B-BBEE certificate or sworn affidavit (original or certified copy) must be available during the contract period and submitted to the Contract Manager before contract commencement.
• Compliance with Eskom and statutory requirements, including OHS Act and applicable fire safety standards.
• Compliance with NFPA 1500 (PPC), NFPA 1999, SANS 10090, and ISO 9001:2015.

Mandatory team registrations:

• HPCSA registrations for all medics (AEA/ECT, BAA, ANA as applicable).
• PrDP endorsements on drivers licences.
• Ambulance registered with Mpumalanga Department of Health.

Waste and environmental compliance:

• Dispose waste per station colour code.
• Report environmental incidents within 24 hours.
• Manage medical waste per station waste management procedure.

Standard forms (compressed):

• SBD/MBD forms as per the invitation to bid, including declaration of interest, preference points, and other mandatory National Treasury forms. The specific forms are not listed in the provided document.

Health and safety obligations: comply with the Occupational Health and Safety Act and Eskom safety regulations. All team members must pass medical, biokineticist, and psychometric evaluations before appointment. PPE and PPC must meet NFPA 1500 (or equivalent) and be suitable for arc flash hazards (Category 2A for firefighting, Category 2 for station wear). A full-time Safety Officer is required on-site.

Waste must be disposed according to the station colour code. All environmental incidents must be reported within 24 hours. Medical waste must be managed per the station waste management and disposal procedure. Snake removal on site must be reported to the Environment department via a snake removal report.

Contract manager responsibilities include creating task orders, managing contract implementation, monitoring contractor performance, overseeing close-out and retention, issuing final certificates, and conducting post-contract reviews. The service provider must render the service in accordance with contractual and Eskom requirements and keep records to support payment claims. Equipment lost due to negligence of the emergency team is at the provider's cost.

Special conditions: one-month notice required before withdrawing or replacing employees on site; replacements must be approved by the service manager after CV and qualification verification. PPC must not carry contractor branding. Service provider responsible for replacement costs for equipment lost due to negligence. Waste disposal and environmental incident reporting as per station procedures.

General requirements: provide competent staff, full-time Safety Officer, all PPE, medical certificates, accommodation, and ensure training (live firefighting at least once a year, physical training twice a week, fitness assessments quarterly, continuous training twice a month). Maintain required staff numbers and obtain approval for replacements. Comply with Eskom and statutory requirements, waste management, and record-keeping.

The Appointed Competent Person for Fire Management supplies the Technical Evaluation score sheet to the tender evaluation committee. The committee verifies that the service provider executes the scope accordingly and conducts monthly assessments to monitor progress and compliance.

The document provided is the Eskom eTendering System Suppliers Help Manual (revision 3.0, August 2023). It explains how suppliers register on the portal, verify their email, log in with an OTP, upload tender documents, and finalise submissions. It lists public access links: https://tenderbulletin.eskom.co.za and https://eTendering.eskom.co.za. It also describes a new 'closed tenders' functionality where selected suppliers receive an email link to bid privately. No tender-specific scope or service requirements are covered.

Closing date: 12 November 2026 at 08:00 (per tender record, but note the source manual contains an unrelated sample date of 23 August 2022; the actual closing date must be verified from the official tender listing).

No specific contact details for this tender were found. General manual references contacting the buyer responsible for the published tender.

Submission is electronic only through the Eskom eTendering portal. Upload all required documents under the correct category (technical, commercial, finance). Single files may not exceed 50 MB; total upload must not exceed 900 MB. Verify all documents before finalising. After finalisation, an email confirmation with the submission ID is sent — keep it for records.

No evaluation criteria specific to this tender were provided in the source document. Only requirement noted: bidders must be registered on the eTendering system and hold a valid CSD number.

The source document is the Eskom eTendering user manual, not the tender specification. No technical details for the provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station were included.

Registration on the Eskom eTendering portal is required. A valid CSD (Central Supplier Database) number is mandatory to access the eTendering system.

Provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for a period of 05 years.

Tenderer must complete and sign the acknowledgement form accepting Eskom Supplier Quality Requirements per specification 240-105658000 and ISO 9001 standard.

Returnable: Complete and sign the acknowledgement form accepting Eskom Supplier Quality Requirements per specification 240-105658000 and ISO 9001.

Only Category 2 (clause 3.5.3) of pre-contract award quality requirements applies; do not select other categories. No sub-supplier assessment applies.

All applicable quality clauses and ISO 9001 principles must be acknowledged with an X.

Pre-contract award quality requirements: Category 2 (clause 3.5.3) applies. Tenderer must commit to all listed quality clauses (pre-contract award, post-contract award, standard conditions, special processes) and ISO 9001 principles.

Post-contract award quality obligations apply: contract execution, supplier quality performance monitoring, Eskom rights of access and information, preservation, quality audits, management of nonconformities, and special processes.

No scoring split or minimum qualifying score stated.

Services: fire, hazardous materials (hazmat), rescue, and emergency medical services at Hendrina Power Station.

Contract period: five years.

Tenderer must acknowledge and comply with Eskom Supplier Quality Requirements per specification 240-105658000 and ISO 9001 standard.

Quality categories: only Category 2 (clause 3.5.3) applies; no other category or sub-supplier assessment.

Must complete and sign the acknowledgement form for Eskom Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 standard.

This evaluation pack determines whether a contractor supplying services to Eskom is classified as an independent contractor, personal service provider, labour broker, or dependent contractor for PAYE purposes. It applies to companies, close corporations, trusts, and individual contractors. The pack is based on the Income Tax Act and applies to the 2026/2027 tax year.

Closing date: 12 November 2026 at 08:00

(Pack applies from 1 March 2026 to 28 February 2027)

The completed Supplier Evaluation Pack, including the signed summary sheet and affidavits, must be returned to Eskom.

• Email Group Tax at [email protected] when returning the pack.
• All fields marked with an asterisk (*) in the pack must be completed.
• All questions must be answered truthfully; false declarations may lead to disqualification or withholding of payments.

The pack determines the contractor's tax classification for PAYE purposes.

• Companies/CCs/Trusts: complete Evaluation Pack A.
• Individuals: complete Evaluation Pack B.
• The classification outcome (Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor) affects whether PAYE is withheld from payments.
• Failure to sign required affidavits or declarations will result in PAYE being withheld from payments.

If the contractor is a labour broker and provides a valid IRP30 certificate, no employees' tax is withheld and an IT3(a) with code 3617 is issued. If no valid IRP30 certificate is provided, employees' tax is withheld at individual rates until the certificate is provided, and an IRP5 with code 3617 is issued.

If the contractor is a dependent contractor or personal service provider, employees' tax is withheld at the prevailing rate, coded 3601 or 3616 on the IRP5.

If classified as a labour broker and a valid IRP30 certificate is provided, no employees' tax is withheld; an IT3(a) certificate with code 3617 is issued. If no valid IRP30 certificate is provided, employees' tax is withheld at individual rates until the certificate is provided; an IRP5 with code 3617 is issued.

If classified as a dependent contractor or personal service provider, employees' tax is withheld from payments at the prevailing tax rate, coded 3601 or 3616 on the IRP5.

Bidders must be resident in South Africa (non-residents must sign Appendix 9 and submit the pack for further review by Eskom Group Tax).

Contractors who employ 3 or more full-time, non-connected employees may qualify as independent contractors and must sign Appendix 1 and Appendix 8.

If no connected persons render services personally, sign Appendix 2 and Appendix 8.

If not more than 80% of income comes from any one client, sign Appendix 4.

If services are not performed mainly at Eskom premises or not controlled/supervised by Eskom, sign Appendix 3.

Individuals providing a service (not people) must sign Appendix 5.

Labour brokers must sign Appendix 6 and provide a valid IRP30 certificate.

Dependent contractors or personal service providers must sign Appendix 7.

Independent suppliers or contractors must sign Appendix 8.

Non-residents must sign Appendix 9.

All information provided is subject to verification and must be kept current; failures may result in withholding of taxes or penalties.

Eskom Hendrina Power Station is procuring a five-year contract for fire, hazmat, rescue, and emergency medical services. The work includes provision of emergency response to fire, hazardous materials incidents, technical rescue, and emergency medical care, delivered on site at the power station. The contract is managed by the Risk and Assurance Group for Fire Risk Management.

Returnable documents (must be submitted with the bid):

• BHF registration letter showing Practice Number and supplier name.
• Operating Licence Certificate from Mpumalanga Provincial Department of Health, permitting Intermediate Life Support ambulance services.
• Insurance Policy Schedule evidencing medical malpractice, professional, and public liability cover.

Evaluation stages: Technical evaluation only (this document).

Mandatory criteria (gatekeepers) — all must be met, any failure disqualifies:

1. Registered health service provider with the Board of Healthcare Funders (BHF).
2. Registered with Mpumalanga Provincial Department of Health as an Intermediate Life Support ambulance service.
3. Must hold medical malpractice, public liability, and professional indemnity insurance.

Qualitative criteria (weighted scoring):

• Approved Service Provider's Experience: 40% total
• Proof of similar work (sub-weighting 50%): 2 or more similar services with references = 5 points; 1 similar service = 2 points; none = 0 points.
• Proof of duration (sub-weighting 50%): more than 3 years of fire and emergency service = 5 points; 2–3 years = 4 points; 1–2 years = 2 points; less than 1 year = 0 points.
• Staff Complement and Qualifications: 60% total, covering Safety Officer, Supervisor, Team Captains, and Firefighters. Each role is scored on qualifications, certifications/competencies, licences/registrations, and proof of experience with detail as set out in the evaluation table.

Minimum qualifying score: technical threshold of 70% weighted final score.

Scope: Provision of fire, hazmat, rescue, and emergency medical services at Hendrina Power Station for a five-year period.

• Applies to Hendrina Power Station, Risk and Assurance Group for Fire Risk Management.
• The tender is classified under 'Services: Professional'.
• The following standards are referenced (informative):
• ISO 9001 – Quality Management System
• 32-128 – Technical Specification on Personal Protective Clothing and Equipment for Firefighters
• NFPA 1855 – Standard on Selection, Care, and Maintenance of Protective Ensemble for Technical Rescue Incidents
• NFPA 1937 – Standard for the Selection, Care and Maintenance of Rescue Tools
• 240-126467668 – Operational Standard for Inspection, Testing of Fire and Rescue Non-Plant Equipment in Generation

Service delivery must comply with these standards for firefighting, rescue operations, personal protective equipment, and care/maintenance of rescue tools.

The technical evaluation process is performed by subject matter experts in line with Eskom's Procurement and Supply Chain Management Policy and Procedure. The Technical Evaluation Team (TET) evaluates mandatory criteria first, then qualitative criteria using weighted scoring. Failing any mandatory gatekeeper is an unacceptable technical risk. Marginally failing the 70% threshold is an acceptable technical risk. Exceptions and conditions are not accepted beyond the criteria set out in the evaluation tables.

Experience thresholds for the Approved Service Provider:

• Similar work: at least 2 similar services with letters of recommendation, completion certificates, or purchase orders with contactable references = 5 points; 1 similar service = 2 points; none = 0 points.
• Duration in fire and emergency service provision: more than 3 years = 5 points; 2–3 years = 4 points; 1–2 years = 2 points; less than 1 year = 0 points.

Key personnel experience requirements:

• Safety Officer: 2+ years as safety officer = 5 points; 1–2 years = 4 points; less than 1 year = 2 points.
• Supervisor: 5+ years related fire services experience, 3+ years similar environment, 2+ years as supervisor = 5 points; reduces down by experience level.
• Team Captain: 3+ years related fire services, 2+ years similar environment, 1+ year as supervisor = 5 points; reduces down.
• Firefighter: 2+ years related fire services, 1+ year similar environment = 5 points; reduces down.

Qualifications and certifications, licences, and registrations are scored per role as detailed in the evaluation matrix.

The following quality and operational standards are referenced as informative:

• ISO 9001 – Quality Management System.
• Operational Standard for Inspection, Testing of Fire and Rescue Non-Plant Equipment in Generation.
• Technical Specification on Personal Protective Clothing and Equipment for Firefighters.
• NFPA 1937 – Standard for the Selection, Care and Maintenance of Rescue Tools.

Compliance with these standards supports quality assurance for fire and rescue equipment and personnel protection.

Mandatory compliance requirements (gatekeepers):

• Must hold a valid BHF registration (letter indicating Practice Number and supplier name).
• Must hold an Operating Licence Certificate from the Mpumalanga Provincial Department of Health authorising Intermediate Life Support ambulance services.
• Must maintain Medical Malpractice Liability, Public Liability, and Professional Indemnity insurance (evidence: policy schedule).

B-BBEE: stated minimum level 5.

Qualitative compliance (staff competencies):

• Safety Officer qualifications: Matric plus National Diploma in Occupational Health and Safety, or Disaster and Safety Management or Fire Technology.
• Supervisor qualifications: Grade 12 or higher certificate in Fire Technology at NQF Level 5 (or equivalent).
• Team Captain / Firefighter qualifications: Grade 12.
• Certifications for relevant roles: NFPA 1021 Fire Officer 1, incident commander course, advance industrial firefighting, hazmat awareness/operations/technician, advance fire prevention, pump operator, high angle rope rescue level 2, vehicle extrication, confined space rescue, risk assessment training.
• Licences: Code 14 or Code 10 driver's licence with valid PrDP; HPCSA registration as ANA (Ambulance Emergency Assistant) for Supervisor/Team Captain; BAA (Basic Ambulance Assistant) for Firefighter.
• Experience requirements vary by role (e.g. Supervisor: 5+ years related Fire Services experience, 3+ years similar environment, 2+ years as supervisor).

Health and safety requirements are implicit in the mandatory insurance cover (medical malpractice, public liability, professional indemnity) and in the required staff certifications and competencies. The following standards are referenced for safety and PPE:

• NFPA 1855: Standard on Selection, Care, and Maintenance of Protective Ensemble for Technical Rescue Incidents.
• NFPA 1937: Standard for the Selection, Care and Maintenance of Rescue Tools.
• Technical Specification on Personal Protective Clothing and Equipment for Firefighters.

Safety Officer role requires HIRA (Hazard Identification and Risk Assessment), Incident Investigation Training, Legal Liability, and SAMTRAC qualifications.

The tender is governed by Eskom Procurement and Supply Chain Management Policy (32-1033) and Procedure (32-1034), and the Generation Tender Technical Evaluation Procedure (240-168966153). The document does not otherwise specify contract terms, duration beyond the stated five-year period, termination, or penalties.

Mandatory requirements:

• BHF registration with practice number.
• Mpumalanga Provincial Department of Health operating licence for Intermediate Life Support ambulance services.
• Insurance covering medical malpractice, public liability, and professional indemnity.
• Staff must meet the qualifications, certifications, licences, and experience specified for Safety Officer, Supervisor, Team Captains, and Firefighters.
• Bidder must achieve a minimum technical score of 70%.
• B-BBEE minimum level 5.

Technical evaluation uses a two-part system: mandatory criteria (pass/fail gatekeepers) and qualitative criteria (weighted scoring). Mandatory criteria: BHF registration, Mpumalanga operating licence, and medical malpractice/professional/public liability insurance. Qualitative criteria: Service provider experience (40%) and staff complement/qualifications (60%), each broken into sub-criteria with point scores as per the evaluation tables. Minimum technical score is 70%.

Provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for a period of 5 years. Tender number E3708GXMPHEN. Open tender, single contract to a single supplier.

Closing date and time: 12 November 2026 at 10:00

Clarification meeting (non-compulsory): 29 October 2026 from 10:00 to 12:00 via MS Teams. Link provided in the tender document. Attendance is not required, but if a meeting were compulsory, non-attendance would disqualify.

Deadline for clarification queries and tender closing extension requests: 04 November 2026 at 15:30 (5 working days before closing).

Non-compulsory clarification meeting on 29 October 2026, 10:00-12:00, via MS Teams (link provided). Attendance is not mandatory; if it were compulsory, non-attendance would disqualify the bidder.

Eskom Representative:

• Name: Theo Vilakazi
• Telephone: 013 296 3779
• Email: [email protected]

All queries and clarifications must be addressed in writing to the Eskom Representative only.

Fraud and corruption reporting (anonymous):

• Telephone: 0800 11 2722
• Email: [email protected]

Submission method: electronic only via the Eskom E-tendering site (TenderBulletin at eskom.co.za) by 12 November 2026 at 10:00. No hard copies will be accepted. Do not submit zip or compressed files. Upload documents under the correct folders: Technical, Commercial, Financial, and others (e.g. SHEQ, SDL&I). Each document must be in PDF format; the price list must also be in PDF. Maximum upload size per document is 500 MB, total submission limited to 4 GB. If you resubmit, only the latest version is considered; earlier versions become void. Ensure the submission status is marked complete.

Mandatory returnables (disqualifying if missing or unsigned at closing):

• Annexure A – Authorisation Form (authorises the signatory to bind the bidder)
• Annexure B – Acknowledgement Form (acknowledges receipt and understanding of the tender conditions)
• Annexure C – Tenderer's Particulars (bidder identity and contact details)
• Annexure D – Integrity Declaration (commits to the Supplier Integrity Pact)
• Annexure E – CPA Requirements for Local Goods/Services (declaration for local content)
• Annexure F – CPA (IG) for Foreign Goods/Services (if applicable)
• Annexure G1-G4 – SBD 6.2 and Local Content Declaration Schedules (only if designated materials are included)
• Annexure H – SBD 1 (Invitation to Bid, completed as offer cover page)
• Annexure J – SBD 4 (Bidders Disclosure: declaration of interest)
• NEC or other Contract, completed in full
• Completed pricing schedule (if not already in the NEC Contract) – in PDF
• CSD registration (CSD number or CSD report)
• Tax clearance certificate (if not CSD-registered or no SARS e-filing PIN)
• Tax Evaluation Questionnaire (for PAYE personal service provider determination)
• Employment Equity compliance proof (for designated employers; South African tenderers only)
• If a JV/consortium: JV agreement with joint and several liability, single bank account details, and confirmation it operates as a single business entity

Non-disqualifying at closing but must be submitted at closing for evaluation:

• Annexure I – SBD 6.1 (Preference Points Claim Form under PPPFA 2022). If not submitted, the bidder is not disqualified but receives 0 points for specific goals.

Returnables required prior to contract award:

• COIDA certificate of good standing or proof of application (South African tenderers only)
• Health and safety documentation (OHS plan, risk assessment, costing, policy, competency evidence)
• Quality management documentation (ISO 9001 or equivalent, quality plans)
• Environmental documentation (EMS file, EMP, waste management, etc.)

Disqualification risks:

• Any mandatory returnable not completed, signed, or submitted by closing.
• Late submissions (regardless of reason).
• More than one tender from the same bidder (except for e-tendering size limits).
• Tenders signed by unauthorised persons.
• Tenders from sanctioned countries, restricted tenderers, or those on defaulters lists.
• Conflict of interest (e.g. common controlling shareholders or access to other bidders' information).
• Subcontracting 100% of the scope of work.
• Alternative tenders are not allowed.

Mandatory returnables at closing (disqualifying): Annexure A (Authorisation), B (Acknowledgement), C (Tenderer's Particulars), D (Integrity Declaration), E (CPA local), F (CPA foreign if applicable), G1-G4 (SBD 6.2 and local content), H (SBD 1), J (SBD 4), JV documents, tax clearance certificate, tax evaluation questionnaire, Employment Equity proof, NEC Contract completed, pricing schedule, CSD registration.

Non-disqualifying but needed for evaluation: Annexure I (SBD 6.1 Preference Points Claim) – receive 0 points if not submitted.

Prior to award: COIDA certificate, health and safety docs, quality management docs, environmental docs.

Evaluation stages and scoring:

1. Eligibility and basic compliance – all mandatory returnables and eligibility criteria must be met.
2. Functionality (technical) evaluation – weight 100%, minimum threshold 70%. Bidders scoring below 70% are disqualified.
3. Price – scored out of 80 points, evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies in BOQ, adjusted for variations, and comparing the Net Present Value where applicable. Unconditional discounts are considered; conditional discounts apply only to payment.
4. Specific goals (B-BBEE preference points) – scored out of 20 points in accordance with PPPFA. Failure to submit evidence results in 0 points for that goal but not disqualification.

Total score = Price (80) + Specific Goals (20), ranked using the 80/20 preferential point system (for tenders with a rand value equal to or below R50 million).

Contractual requirements (e.g. CSD registration, SHEQ, financial viability) are assessed after evaluation and ranking, not as part of the score. The recommended tenderer must meet these before award.

Scope of work: Provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for a period of 5 years. The service provider must operate an ambulance within and around the power station.

Mandatory technical requirements:

• Registration as a Health Service Provider with the Board of Healthcare Funders of Southern Africa (BHF) – provide letter with Practice Number and supplier name.
• Operating licence as an Intermediate Life Support (ILS) Ambulance Service Provider, issued by the Mpumalanga Provincial Department of Health.
• Medical malpractice, public liability and professional indemnity insurance – policy schedule showing cover.

Contract type: NEC Term Service Contract (TSC3), with main option A (priced contract with price list), and dispute resolution W1, price adjustment X1, changes in law X2, low service damages X17, limitation of liability X18, task order X19, additional conditions Z.

Subcontracting: Using subsidiary companies for subcontracting is discouraged; if used, it must be declared.

Method statements for specific activities as per contract are required. Copies of procedures and work instructions must be provided. Also required are copies of the approved NEC/PR/Order contract. For contract performance security, identify at least two financial institutions from Eskom's approved list.

Technical evaluation for Approved Service Provider's Experience (weight 40% of functionality):

• Similar service experience (weight 20%): 2 or more references = 5 points, 1 reference = 2 points, none = 0 points.
• Duration of fire and emergency service provision (weight 20%): >3 years = 5 points, 2-3 years = 4 points, 1-2 years = 2 points, <1 year = 0 points.

Staff complement evaluation (weight 60%):

• Safety Officer (weight 15%): qualifications (Matric + National Diploma in OHS, Disaster/Safety Management or Fire Tech = 5 points; Matric only = 2), certifications/competencies (e.g. HIRA, Incident Investigation, SAMTRAC, End User Computing with MS Office and Teams = up to 5 points), experience (2+ years = 5, 1-2 years = 4, <1 year = 2, none = 0).
• Supervisor (weight 15%): qualifications (Grade 12 or equivalent = 5; Higher Certificate in Fire Technology NQF5 = 5; Grade 12 only = 2), certifications/competencies (NFPA 1021 Fire Officer 1, incident commander course, industrial firefighting, hazmat awareness/operations/technician, advanced fire prevention, pump operator, fire investigation, high angle rope rescue, vehicle extrication, confined space rescue, risk assessment training, end user computing = up to 5 points).

Evidence required: letters of recommendation, signed contracts, purchase orders or completion certificates with contactable references.

Quality management requirement: Category 2. Provide either a valid ISO 9001 certificate (Option 1) or objective evidence of a documented QMS complying with ISO 9001 but not certified (Option 2). Must submit a Contract Quality Plan (specific to scope) and Quality Control Plans (checklists/ITPs) as per scope of work. Additional quality documents as required by the scope.

Pricing schedule/BOQ is attached as a separate document. It must be completed and submitted (if not already in the NEC Contract) in PDF format. The tender must be priced for the whole contract; failure to price all items results in disqualification. The successful tenderer may be required to provide cataloguing information and quote a line item for cataloguing. Prices are evaluated inclusive of VAT and may be subject to negotiation if not market-related.

Pricing:

• Prices must be quoted for the entire contract. Failure to price all items in the price list results in disqualification.
• Prices evaluated inclusive of VAT.
• Pricing schedule must be submitted in PDF format.

Payment terms:

• Contracts below R50 000 000 (including VAT): paid within 30 days of receipt of undisputed invoices.
• Contracts above R50 000 000 (including VAT): paid within 60 days of receipt of undisputed invoices.

Security:

• If the recommended tenderer is assessed as not financially suitable, Eskom may require a performance bond (from a pre-approved financial institution) or a parent company guarantee (parent must submit latest approved annual financial statements).
• Tenderer must identify at least two financial institutions from Eskom's approved list for the required security.

Other:

• Eskom may negotiate prices with preferred bidders if tendered prices are not market-related.
• Where cataloguing is required, quote a line item for cataloguing (Eskom will pay).

Mandatory contractual requirements (must be met before award):

• CSD registration (CSD number or CSD report).

Eligibility requirements:

• Not under restriction to do business with Eskom or state-owned companies.
• No nationality from a country on international sanctions lists (applies to subcontractors too).
• No conflict of interest (e.g. common controlling shareholders or relationships that allow access to other bids).
• Not restricted by National Treasury, not on the Tender Defaulters list, and not restricted by Eskom.
• Must not subcontract 100% of the scope of work.
• Bidders must be authorised to sign (tenders signed by non-authorised persons are disqualified).

Tax compliance:

• South African tenderers must be CSD-registered or provide a certified tax clearance certificate (if no SARS e-filing PIN).
• Foreign suppliers with a South African footprint must comply with tax clearance requirements; foreign suppliers with no footprint complete SBD 1 but need no tax compliance proof.

B-bbee:

• B-BBEE status level certificate or sworn affidavit as prescribed by the B-BBEE Codes of Good Practice. Used for specific goals scoring (20 points). No minimum level stated.

Employment Equity:

• Designated employers (as defined in the Employment Equity Act) must provide proof of compliance, including submission of the EE report (South African tenderers only).

Health & Safety (returnables for award):

• COIDA certificate of good standing or proof of application (South African tenderers).
• Signed acknowledgement of Eskom OHS legal requirements (Annexure B).
• Health and Safety Plan addressing scope risks.
• Detailed OHS costing (not a lump sum).
• Baseline OHS Risk Assessment (BRA) with methodology.
• OHS policy signed by CEO (compliant with OHS Act Section 7).
• OHS competency evidence (CVs, qualifications).

Quality (Category 2):

• ISO 9001 certificate (Option 1) OR documented QMS complying with ISO 9001 (Option 2).
• Contract Quality Plan and Quality Control Plans (per scope).

Environmental:

• EMS file (ISO 14001:2015 compliant) including policy, objectives, roles, audits, emergency preparedness, etc.
• Environmental Aspects and Impacts Register.
• ISO 14001 certificate if certified.
• Signed Contractor's Environmental Management Plan (EMP).
• Environmental authorisations/permits (e.g. waste transporter, waste site licences).
• Waste management plan, hazardous substances register, SDS, method statements.

CIDB grading: Not applicable.

Health and safety returnables: COIDA certificate of good standing or proof of application (South African tenderers). Signed acknowledgement of Eskom OHS legal requirements (Annexure B). Health and Safety Plan addressing scope OHS risks. Detailed costing for OHS (broken down, not lump sum). Baseline OHS Risk Assessment (BRA) with methodology. Valid letter of good standing. OHS policy signed by CEO, compliant with OHS Act Section 7. OHS competency evidence (CVs, certificates).

Environmental returnables: EMS File (ISO 14001:2015) including policy, objectives and targets, roles, communication, internal audits, emergency preparedness, monitoring, non-conformance/corrective action, management review. Environmental Aspects and Impacts Register. ISO 14001 certificate if certified. Signed Contractor's Environmental Management Plan (EMP) for site-specific activities. Certified environmental authorisations/permits (e.g. waste transporter, waste site licences). Site Environmental Representative appointment letter. Method statements for specific activities. Waste management plan (method statement) and register of waste. Hazardous substances register and Safety Data Sheets. Proof of training for personnel performing significant activities (e.g. oil spills, herbicide application).

Contract conditions: NEC Term Service Contract (TSC3) with main option A (priced contract with price list). Dispute resolution option W1; secondary options X1 (price adjustment for inflation), X2 (changes in law), X17 (low service damages), X18 (limitation of liability), X19 (task order), and additional conditions Z. Security may be required (performance bond or parent company guarantee). Payment terms: 30 days for contracts below R50m, 60 days for contracts above R50m (undisputed invoices).

Eligibility requirements: open invitation, no restriction to do business with Eskom or state-owned companies. Must not have nationality from a sanctioned country (applies to subcontractors too). Must not submit more than one tender. JV/consortium must have agreement with joint and several liability. No conflict of interest. Must be signed by authorised person. Not on National Treasury restriction list or Tender Defaulters list. Must not subcontract 100% of scope. Tender must be for the whole contract, with complete pricing for all items.

Functionality (technical) criteria weigh 100% with a threshold of 70%. Bidders below the threshold are disqualified. Prices scored out of 80 points; specific goals (B-BBEE) scored out of 20 points, using the 80/20 system (for tenders equal to or below R50 million). Price evaluation includes VAT, arithmetic corrections, excluding contingencies, NPV comparison, and unconditional discounts. Specific goals evidence failure results in zero points for that goal but no disqualification.

The document is a template for listing tender returnables. Bidders select a category on the Cover tab; applicable requirements are automatically indicated on the Returnables tab.

Bidders must complete and sign Form A. Bidders must be registered on the Central Supplier Database (CSD) and have a valid tax clearance (SARS tax pin) – implied by standard Eskom requirements, though not explicitly stated in the extracted text. Bidders must submit quality documentation as per the evaluation scorecard sections A to E.

Scoring sections and weights:

• Section A (QMS Requirements ISO 9001): 25% — EITHER valid ISO 9001 certification (Option 1) with relevant scope, issued by an authorised certification body with recognised international accreditation and valid at expiry date, OR evidence of a QMS in operation (Option 2) covering QMS manual, quality policy, quality objectives, control of documented information, nonconforming outputs, corrective action, and internal audit.
• Section B (Evidence of QMS in operation): 25% — organisation chart and responsibility matrix, control of externally provided processes, latest internal audit report (with nonconformity and corrective action reports), and records of management review meetings.
• Section C (Contract Quality Plan): 20% — draft Contract Quality Plan specific to scope (ref ISO 10005).
• Section D (Quality Control Plan): 20% — example of an ITP or QCP on similar work.
• Section E (Additional requirements): 10% — completed and signed Form A, plus other requirements per scope.

Bidders must meet the quality evaluation criteria; no minimum threshold score is specified.

Bidders must select the applicable Category (type 1) on the Cover tab. The applicable returnable requirements will then be shown on the Returnables tab. Categories include: Category 1 (Form A, ISO certificate, internal and external management system audit reports, draft CQP and ITP); Category 2 (Form A, implemented QMS, internal audit report, draft CQP and ITP); Category 3 (Form A, implemented QMS, internal audit report, draft CQP and ITP); Category 4 (Form A, method statement based on scope of work, roles/responsibilities, quality objectives and policy).

Bidders must complete and sign Form A. Bidders must be registered on the Central Supplier Database (CSD) and have a valid tax clearance (SARS tax pin) – implied by standard Eskom requirements, though not explicitly stated in the extracted text. Bidders must meet the quality evaluation criteria described in the requirements, including either ISO 9001 certification or evidence of an implemented QMS. No specific B-BBEE level, CIDB grading, or local content percentage is stated in the extracted document.

Contractor management obligations

• The main supplier must demonstrate a documented process for selecting contractors and suppliers that covers competence, compliance and OHS performance.
• Eskom must be notified before any contractor or supplier is appointed and before work begins.
• Contractors and suppliers must have the necessary resources and competencies to carry out the work scope.
• The main supplier is accountable for managing and overseeing all tiers of contractors and suppliers, ensuring they meet all applicable legal, regulatory, contractual and other requirements during contract execution.
• A programme of audits and assessments must verify contractor and supplier OHS compliance throughout the work.
• All non-conformances and non-compliances across all tiers must be managed through the agreed performance and penalty mechanisms, in line with Eskom processes where applicable.
• Eskom may verify any corrective action the main supplier takes in respect of its contractors or suppliers.
• The main supplier must complete and sign the Eskom Acknowledgement Form for OHS Legal and Other Requirements, confirming understanding of the OHS obligations and consequences of non-compliance.

Health and safety obligations

• The contractor must comply with all applicable OHS legislation, standards, policies and procedures, including the Occupational Health and Safety Act and the Compensation for Occupational Injuries and Diseases Act.
• Contractual penalties may be enforced for non-compliance.
• All employees must undergo relevant Eskom and company inductions.
• The main supplier must manage its contractors and suppliers, including selection processes, notification of appointments, ensuring resources and competencies, audits and assessments, and managing non-conformances.
• Eskom reserves the right to verify actions taken.

The only content in this section is the QCP template header and approval table; it describes the required structure of the Quality Control Plan that the successful bidder must complete after award.

The document is a template Quality Control Plan (QCP) to be completed by the successful service provider. Key elements:

• Project description, contract/order number, work order/QCP number, job/task description, area of works, drawing number and revision, and KKS/AKZ or item/plant/material reference must be filled in.
• QCP approvals: Eskom Maintenance / Service Provider, Eskom System Engineer, QA/QC/QE Personnel, and Approved Inspection Authority (AIA) each review the plan, with intervention points classified as Hold (cannot be waived), Witness (activity can proceed after notice/waiver), Review, or Surveillance.
• The QCP lists activities with associated specifications, procedures, and acceptance standards, and identifies who (Eskom Maintenance / Service Provider, System Engineer, Tech Advisor/QA/QC Personnel, AIA) is responsible for each intervention point.

The environmental section is evaluated against a checklist of 15 items, each worth 1 point. Bidders must achieve a minimum weighted average score of 80% to be considered for award. Items include an EMS File (ISO 14001:2015), an Environmental Aspects and Impacts Register, an ISO 14001 certificate (if certified), a signed site-specific Contractor's Environmental Management Plan, a signed Site Environmental Representative appointment letter, method statements, emergency preparedness plans, hazardous substance registers, Safety Data Sheets, an approved Environmental Management Programme, a waste register and waste management plan, and proof of training for significant activities.

The scope is the provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for five years. Bidders are required to maintain an EMS File compliant with ISO 14001:2015, covering environmental policy, objectives, roles, communication, internal audits, emergency preparedness, compliance monitoring, non-conformance and corrective action, and management review. They must also maintain an Environmental Aspects and Impacts Register, hold an ISO 14001 EMS certificate if certified, and submit a detailed signed Contractor's Environmental Management Plan (EMP) for site-specific activities.

Method statements are required for specific activities as per the contract. Copies of procedures and work instructions must be provided.

Quality and environmental management requirements include maintaining an EMS File (ISO 14001:2015) with policy, objectives, roles, communication, internal audits, emergency preparedness, compliance monitoring, non-conformance and corrective action, and management review. A signed Environmental Aspects and Impacts Register is required. An ISO 14001 EMS certificate is expected where the company is certified. A detailed signed Contractor's Environmental Management Plan (EMP) covering site-specific activities must be provided.

Bidders must provide a signed Contractor's Environmental Management Plan (EMP) and appoint a Site Environmental Representative. Where relevant, they must hold certified copies of environmental authorisations, permits and licences (e.g. waste transporter, waste site licence). Register all hazardous substances and provide Safety Data Sheets as per the scope of work. The successful contractor will receive Eskom procedures: Waste Management Procedure (ENV/GEN/WI/12), Oil-Spill Cleanup and rehabilitation procedure (RA/ENV/110), Hendrina Environmental Statement of Intent (ENV/STMT/01), Eskom SHEQ Policy (32-727), and Environmental Incident Management Procedure (240-133087117).

Emergency preparedness plans must include protocols and contingencies for potential incidents such as oil or chemical spills and disasters. A register of all hazardous substances used in the scope of work must be maintained, along with Safety Data Sheets (SDS) for each hazardous substance.

Environmental requirements include identifying and registering waste streams and providing a waste management plan or method statement. Proof of training and skills for personnel performing significant activities (e.g. oil spills, application of herbicides) must be provided. Relevant environmental authorisations, permits and licences (e.g. waste transporter, waste site licence) must be held where required, and a Site Environmental Representative must be appointed. The successful contractor will receive Eskom procedures: Waste Management Procedure (ENV/GEN/WI/12), Oil-Spill Cleanup and rehabilitation procedure (RA/ENV/110), Hendrina Environmental Statement of Intent (ENV/STMT/01), Eskom SHEQ Policy (32-727), and Environmental Incident Management Procedure (240-133087117).

The minimum weighted average score required for a tender to be considered is 80% or above, based on the Environmental Evaluation Checklist.

Eskom OHS Representative

• Name: Bheki Ramushu
• Designation: Safety Officer

Development Team

• Diane Maunatlala

The tender is evaluated against the OHS tender returnables listed in Annexure C1 (high-risk template, document 240-77471651 Rev 3).

• Each returnable is assessed as Yes, No, or Not Applicable.
• If requirements are not met, a recommendation of 'Not Recommended' may be given.
• Additional OHS returnables applicable to the scope of work may be added and must be assessed before contract award.

The scope of work is the provision of fire, hazmat, rescue and emergency medical services at Hendrina Power Station for a period of 5 years.

The source document provided covers only the OHS tender evaluation template; no further technical specifications were extracted.

For OHS competency, bidders must provide CVs and qualifications/certificates relevant to the scope of work, considering the work risks, OHS plan and applicability.

The costing for OHS must be detailed and broken down, not a lump sum. It must be based on the overall scope of work/service; the scope of work and the risk assessment may serve as a guideline.

Returnable OHS documents (Annexure C1):

• Annexure B: signed acknowledgement of Eskom's OHS legal and other requirements.
• Health and Safety Plan: must address project/scope OHS risks and align with the health and safety specification.
• Costing for OHS management: detailed, broken down, based on overall scope of work.
• Baseline OHS Risk Assessment (BRA): identify, assess and manage OHS risks related to the scope of work; include the methodology used.
• Valid Letter of Good Standing: COIDA or equivalent.
• OHS policy signed by CEO, complying with OHS Act Section 7.
• OHS competency: CVs and qualifications/certificates relevant to the scope of work.

Explanatory notes for OHS requirements are in Annexure A: Supplier Risk Category (document 240-77433139).

Additional OHS tender returnables may be added if applicable to the scope of work, and must be evaluated prior to contract award; the section must be deleted if not applicable.

This section references Annexure C1: OHS Tender Evaluation Template (High risk), document 240-77471651 Rev 3. The evaluation is based on the returnables listed in that template.