Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
KOMANI HOSPITAL BATHANDWA NDONDO WARD F - QUEENSTOWN - QUEENSTOWN - 5320
Organization Type
GOVERNMENT
Published
28 Aug 2026
OCDS Reference
ocds-9t57fa-167298
The eastern cape department of health seeks a service provider to deliver cleaning services at the cradock ems base for a 36-month period. One cleaner must service five offices (250.55 M²), two toilets and a kitchen, working monday to friday 07:30–16:00 and saturday 08:00–12:00. The single most consequential requirement is mandatory attendance at the compulsory briefing on 1 september 2026 at 11:00 at the cradock ems base boardroom; non-attendance disqualifies the bid.
Compulsory briefing: 1 September 2026 at 11:00 at Cradock EMS Base Boardroom, 1 Middleburg Road, Oukop, Cradock – attendance register must be signed; non-attendance disqualifies the bid.
Closing date and time: 3 September 2026 at 11:00; submission online only via www.etenders.gov.za (no physical documents accepted).
Mandatory returnable forms and documents (all must be completed, signed and submitted): SBD 1, SBD 3.1 (Pricing Schedule – Professional Services), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), latest CSD report, letter from accredited financial institution confirming financial stability or audited financial statements not older than three months, JV/Consortium agreement with CSD reports for all members (if applicable), written quotation on company letterhead/quotation book (stamped, showing unit and total prices, signed), all prescribed bid forms completed/signed/initialled, Form Part 5 Schedule J completed.
Eligibility registrations: Central Supplier Database (CSD) registration with active banking details and commodity listed; LOGIS registration with active banking details; tax compliance verified via CSD/SARS (TCS PIN or CSD number); B-BBEE status level verification certificate (SANAS-accredited) or sworn affidavit (EME/QSE) for preference points.
Pricing: SBD 3.1 to be completed with unit prices and total price inclusive of VAT and all taxes; pricing must include all cleaning materials and equipment listed in the specification; offer validity 120 days from closing date.
Evaluation: two-stage – Stage 1 administrative compliance (all returnables submitted and compliant) gates entry to Stage 2; Stage 2 uses 80/20 preference point system (80 points price, 20 points specific goals) per Preferential Procurement Regulations 2017; no minimum functionality threshold stated.
Staffing and operational requirements: one cleaner with good personality, honesty, reliability, health, good work record; neat uniform marked with company name; comfortable shoes; replacement required if department unsatisfied; substitute cleaner for sickness/absence; weekly check with EMS supervisor; daily attendance register attached to invoice (payment deducted for absent days); supplier liable for plumber call-outs if blockages/leaks not reported promptly.
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Return to this tender’s issuing organisation, province, or category.
Continue with tenders sharing this issuer, category, or province.
Date & Time
Thursday, 03 September 2026 - 11:00
Venue
CRADOCK EMS BASE BOARDROOM ON THE 01 SEPTEMBER 2026 @ 11;00 CDK TRUCK & BUS SPARES &REPAIRS 1 MIDDLE
Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.
Request for Bid(Open-Tender)
KOMANI HOSPITAL BATHANDWA NDONDO WARD F - QUEENSTOWN - QUEENSTOWN - 5320
Tenders in this industry often require registration with these bodies.
Recommended Certifications
Having these can improve your winning chances: SAIDSA Accreditation, ISO 18788 (Security Operations Management)
AI Document Analysis Stages
Description
28 Aug
2026
Tender Published
Tender was published
03 Sept
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf
The Eastern Cape Department of Health is procuring cleaning services for a period of 36 months at the Cradock EMS base. The contract involves one cleaner for the offices, toilets, and kitchen, with the service provider responsible for supplying all cleaning materials and equipment.
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Open Supplier Readiness HubMedian Estimate
R 15 792 736
Range
Based on 4 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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Name of bidder: .........................................................BID NO.: ....................................................
Closing time 11:00 on the .........................
Eastern Cape Department of Health
Description unit price per
Goods of unit
Issue
of the building offices. squareCleaning
tile cleaner.
a tile cleaner.
The department expects that the cleaner provided
by the company to have a good personality,
honest, reliable, and healthy. To have a good
work record. If the department is not happy with
the cleaner, then it is expected from the service
provider to replace that cleaner with another.
The cleaner must be always neat and tidy. The
uniform must be clearly marked with the company
name, and they must wear comfortable shoes.
The service provider must do a weekly check with
the worker and the supervisor at EMS. The
contract can be terminated at any time if prescript
have not been adhered to.
Cleaning material and equipment
Cleaning material & equipment
All cleaning material and equipment, as well as well as
clear refuse bags and clear plastic bags must be
provided by the company.
Eastern Cape Department of Health
Working hours
Monday to Friday from 07H30 to 16H00
Saturday from 08H00 to 12H00
Tea Breaks from 10H00 to 10H15
Lunch Break from 13H00 to 14H00
Off on Sunday and Public Holidays
The company must provide a cleaner if the current
cleaner is off sick or did not report for duty.
Duties of the cleaner
All admin offices to be dusted and vacuumed every
day, including the window sills.
All tiles to be swept and mopped daily. (Tiles have
been sealed and therefore it must be cleaned only with
light soapy water.) (Tiles must be stripped and sealed
every 6 months.)
Report broken items and toilets that are leaking
immediately to the person in charge.
The cleaner to make sure that all dirty cups and plates
are washed after teas and lunch times before they go
off duty.
All the bathroom floors must be mopped every day,
hand basins and toilets must be cleaned and disinfected
every day.
Eastern Cape Department of Health
Toilets must be checked before going off duty and to
see that there is enough toilet paper and hand soap in
the holders.
The kitchen to be left neat and tidy at all times and all
cutlery, glasses and water bottles locked up before
going off duty.
Dirt bins to be cleaned in the morning and afternoon
and replace the plastic bag if soiled before going off
duty.
Office equipment (photocopier machines, faxes, desks
and chairs) to be dusted daily.
Offices with carpets to be vacuumed daily and dirty
marks on carpets to be cleaned.
Walls and doors to be washed off, where dirty marks
are on carpets to be cleaned.
Walls and doors to be washed off, where dirty marks
are visible.
All windows of the building to be washed at least
twice a month.
Annexture a
An attendance register will be provided to be
completed daily by the cleaners. The attendance
register will be attached to the invoice as proof that
the cleaners did work for the whole month as
stipulated. If found that the cleaner did not work,
then the payment will be deducted from the invoice
for those days they were absent.
Annexture b
If any toilets, basins or drains are blocked and not
reported as soon as the problem is discovered, the
supplier will be held responsible for the call out of the
Eastern Cape Department of Health
plumbers. Any leakages of breakage of toilet, taps and
drains must be reported to stores.
Annexture c
NO other spray will be used to polish the
Furniture, computers or TV.
MR MIN for the furniture
Computers will not be cleaned
Only a dry cloth to be used on the TV’s
NO cleaner will be fetched or taken
Home with a government vehicle
Eastern Cape Department of Health
Part 5 – Schedule
Sbd 3.1
Important Dates
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)Compulsory briefing and site inspection: 1 September 2026 at 11:00 at Cradock EMS Base Boardroom, 1 Middleburg Road, Oukop, Cradock (attendance mandatory).
Closing date and time: 3 September 2026 at 11:00.
Bid validity period: 120 calendar days from closing date.
Contact Information
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)SCM enquiries: Mrs P Williams, telephone 045 839 2190, email [email protected].
Technical enquiries: Mrs S Dyan, telephone 045 838 1356, email [email protected].
Submission address: online via www.etenders.gov.za (no physical bid box).
Submission Guidelines
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)Submission method: online only via www.etenders.gov.za; no physical documents accepted.
Closing date and time: 3 September 2026 at 11:00.
Compulsory briefing: 1 September 2026 at 11:00 at Cradock EMS Base Boardroom, 1 Middleburg Road, Oukop, Cradock; attendance register must be signed.
Returnable forms (all must be completed, signed and submitted with the bid):
Disqualification risks: late submission; missing or unsigned returnable forms; failure to attend compulsory briefing; non-compliance with any pre-qualification requirement listed above.
Evaluation Criteria
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)Two-stage evaluation:
Stage 1 – Administrative Compliance (pre-qualification): all listed returnable forms and documents must be submitted and compliant; failure invalidates the bid and it will not be evaluated further.
Stage 2 – Price and Preference Points: 80/20 preference point system per Preferential Procurement Regulations 2017; 80 points for price, 20 points for specific goals. Price points calculated using the standard formula (Ps = 80
Technical Specifications
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)Scope: cleaning services for 36 months at Cradock EMS Base, Eastern Cape.
Staffing: one cleaner required.
Areas to be cleaned: 5 offices (250.55 m²), 2 toilets, 1 kitchen – all tiled surfaces cleaned with tile cleaner; sealed tiles to be cleaned only with light soapy water and stripped and sealed every six months.
Cleaner requirements: good personality, honest, reliable, healthy, good work record; neat and tidy; uniform clearly marked with company name; comfortable shoes; replacement required if department unsatisfied.
Working hours: Monday–Friday 07:30–16:00; Saturday 08:00–12:00; tea break 10:00–10:15; lunch break 13:00–14:00; off Sundays and public holidays; substitute cleaner must be provided for sickness or absence.
Duties: daily dusting and vacuuming of all admin offices including window sills; daily sweeping and mopping of all tiles; daily cleaning and disinfection of bathroom floors, hand basins and toilets; toilet paper and hand soap replenished; kitchen kept neat, cutlery/glasses/bottles locked up; dirt bins cleaned morning and afternoon with bags replaced; office equipment dusted daily; carpeted offices vacuumed daily; walls and doors washed where dirty marks visible; all windows washed at least twice monthly; broken items and leaks reported immediately; weekly check with worker and EMS supervisor.
Materials and equipment (supplied by service provider): 1 mop, 1 broom, 1 mop bucket, 1 sweeper mop, Mr Min furniture polish, dust cloths, feather duster, window cleaner, gloves, dish cloths, tile cleaner, clear refuse bags, clear plastic bags.
Annexure A: daily attendance register attached to invoice; payment deducted for days cleaner absent.
Annexure B: supplier liable for plumber call-outs if blocked toilets, basins or drains not reported promptly; leakages/breakages reported to stores.
Annexure C: only Mr Min for furniture; computers not cleaned; TVs cleaned with dry cloth only; no government vehicle used to transport cleaner.
Methodology
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf7.1 The bidder must submit details regarding the bid price for the Services on the Pricing
Schedule form/s attached as Part 5 – Schedule C which completed form/s must be
submitted together with the bid documents.
7.2 Pricing must be stipulated INCLUSIVE OF VALUE ADDED TAX.
7.3 It is an express requirement of this invitation to bid that the bidders provide some
transparency in respect to their pricing approach. In this regard, bidders must indicate the
basis on which they have calculated their pricing by completing all aspects of the Pricing
Schedule form Part 5 – Schedule C
Experience & Qualifications
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdfInvitation to Bid (SBD 1)
Part 1 – Special Conditions of Bid
Part 2 – Conditions of Contract and Operational Requirements
Part 3 – Bid Strategy
Part 4 – Summary of Scope
Part 5 – Bid Forms and related documentation
Schedule A – Government Procurement: General Conditions of Contract
Schedule B – Tax Clearance Certificate Requirement (SBD 2)
Schedule C – Pricing Schedule (SBD 3.2)
Schedule D – Declaration of Interest (SBD 4)
Schedule E – Qualifications and experience
Schedule F – Organization type
Schedule G – Organizational Structure
Schedule H – Details of Bidder’s nearest office
Schedule I – Financial Particulars
Schedule J - Preference Points Claim Forms (SBD 6.1)
Pricing Schedule
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf(Professional Services)
Name of bidder: .........................................................BID NO.: ....................................................
Closing time 11:00 on the .........................
Offer to be valid for 120 days from the closing date of bid.
Nb: use ink, preferably black, to fill in this form
Please use attached spread sheet for full pricing
Description quantity unit price total price
Offices 5
Toilets 2
Kitchen 1
Cleaning material (Price must include all the items
listed in the specification)
VAT
Total bid price
Eastern Cape Department of Health
Required by : Eastern Cape Department of Health
At : Queenstown
Price must be inclusive of all Taxes
Signature of the Bidder: Company Stamp
..................................................
Eastern Cape Department of Health
Sbd 4
Bidder’s disclosure
1.1 Any person (natural or juristic) may make an offer or offers in terms of this invitation
to bid. In line with the principles of transparency, accountability, impartiality, and
ethics as enshrined in the Constitution of the Republic of South Africa, 1996
(Constitution), and further expressed in the various applicable legislation, it is
required for the bidder to make this declaration in respect of the details required
hereunder.
1.2 If a person is listed in the Register for Tender Defaulters and/or the List of
Restricted Suppliers, that person will automatically be disqualified from the bid
process.
2.1 Is the bidder, or any of the directors / trustees / shareholders / members / partners
of the bidder employed by an organ of state, as defined in section 239 of the
Constitution? YES/NO
2.2 If YES, furnish particulars of the names, individual identity numbers, in the table
below:
Full Name Identity Number Name of organ of state
2.3 Do you, or any person connected with the bidder, have a relationship with any
person who is employed by the procuring institution? YES/NO
2.3.1 If so, furnish particulars:
............................................................................................................
............................................................................................................
...............................................................
Eastern Cape Department of Health
2.4 Does the bidder or any of its directors/trustees/shareholders members/partners or
any person having a controlling interest in the enterprise have any interest in any
other related enterprise, whether or not they are bidding for this contract?
Yes/no
2.4.1 If so, indicate all companies registered in the CSD in the table below:
Supplier registration number Status (active/inactive/deleted)
(Maaa)
Failure to disclose all CSD-registered active companies linked to all Directors will
lead to disqualification.
3 general declaration
I, ............................................................................................., the undersigned,
in submitting the accompanying bid, do hereby make the following statements that I
certify to be true and complete in every respect:
3.1 I have read and I understand the contents of this disclosure.
3.2 I understand that the accompanying bid will be disqualified if this disclosure is found
to be false.
3.3 The bidder has arrived at the accompanying bid independently from, and without
consultation, communication, agreement or arrangement with any competitor.
3.4 In addition, there have been no consultations, communications, agreements or
arrangements with any competitor regarding the quality, quantity, specifications,
prices, including methods, factors or formulas used to calculate prices, market
allocation, the intention or decision to submit or not to submit the bid, bidding with
the intention not to win the bid and conditions or delivery particulars of the products
or services to which this bid invitation relates.
3.5 The terms of the accompanying bid have not been, and will not be, disclosed by the
bidder, directly or indirectly, to any competitor, prior to the date and time of the
official bid opening or of the awarding of the contract.
3.6 There have been no consultations, communications, agreements or arrangements
made by the bidder with any official of the procuring institution in relation to this
procurement process prior to and during the bidding process except to provide
clarification on the bid submitted where so required by the institution; and the bidder
was not involved in the drafting of the specifications or terms of reference for this bid.
3.7 I am aware that, in addition and without prejudice to any other remedy provided to
combat any restrictive practices related to bids and contracts, bids that are
suspicious will be reported to the Competition Commission for investigation and
possible imposition of administrative penalties in terms of section 59 of the
Competition Act, 1998 (Act No. ) and or may be referred to law
enforcement agencies for criminal investigation and or may be restricted from
Eastern Cape Department of Health
conducting business with the state for a period not exceeding 10 years in terms of
the Prevention and Combating of Corrupt Activities Act, 2004 (Act No. ) or
any other applicable legislation.
I certify that the above is correct.
I accept that the procuring institution may reject the bid or take
Appropriate action against me if this declaration is false.
.................................... ................................................
Signature Date
.................................... ................................................
Designation Name of bidder
Part 5 – Schedule F
Qualifications and Experience
Details of the extent of the bidders activities and business, e.g. branches etc:
A list of existing /previous contracts relating to services which are similar to the Services:
Description of Contract Period Contact Person & Tel No.
(Please provide contactable references)
are materially the same as the Services:
The name of the person who shall manage the Services:
Detail such person’s qualifications and experience below :
Eastern Cape Department of Health
Signature of (on behalf of) bidder
Name in capitals
In the presence of :
Consent form by the bidder
The bidder shall be bound by all SCM regulatory provision and amendments thereto
whether expressly or impliedly indicated in this document.
The District Manager
Department of Health
Chris Hani District Office
P.O.BOX 1661
Komani hospital
Queenstown
Sir/Madam
Granting of authority to request information from any legal entity relevant to this bid
my/our bid is to be considered. I/We grant approval that any source regarding this bid
may be fully investigated and that all such information shall be of material importance and
directly relevant to the consideration of our bid. I/we further grant my/our consent to such
source to provide confidential information.
and belief true and correct in all material respects and I/We am/are not aware of any
information which, should it become known to the Eastern Cape Department of Health,
would affect the consideration of my/our bid in any way.
your personal matters is treated as strictly as confidential.
Please tick the appropriate box.
I/We hereby consent to the above
I/We hereby withhold consent and fully understand the implications and
ramifications of my/our decision and will not hold the Eastern Cape
Department of Health responsible for not considering my/our bid.
Eastern Cape Department of Health
Signature Date
Witness Signature
Part 5 – Schedule G
Organization type
Partnership/closed corporation/company
(delete which is not applicable)
The bidder comprises of the following partners/members/directors:
Address : ________________________________________________
ID number: ________________________________________________
Address : ________________________________________________
ID number: ________________________________________________
Address : ________________________________________________
ID number: ________________________________________________
Address : ________________________________________________
ID number: ________________________________________________
Address : ________________________________________________
ID number: ________________________________________________
Signature of (on behalf of) bidder
Name in capitals
In the presence of:
Part 5 – Schedule H
Organizational structure
the Services (including where appropriate an organogram)
Signature of (on behalf of) bidder
Name in capitals
In the presence of:
24.4 Bidders must be registered on LOGIS with active banking details
24.5 Bidders must submit / attach written quotation on a letterhead or quotation book, even if the
pricing schedule has been filled.
24.6 Quotations must have a company stamp, clear unit price and total price of all goods/service
required and signed.
24.7 Bidders must ensure that they quoted according to our specification.
24.7.3 Form Part 5 schedule J must be completed accordingly
A Invitation to Quote (SBD1) completed and signed
B Pricing Schedule (SBD 3.1) completed and signed
C Declaration of Interest (SBD 4) completed and signed
D Preferential Points Claim (SBD 6.1)
Part 5 – Schedule
Sbd 3.1
Pricing schedule
(Professional Services)
Name of bidder: .........................................................BID NO.: ....................................................
Closing time 11:00 on the .........................
Offer to be valid for 120 days from the closing date of bid.
Nb: use ink, preferably black, to fill in this form
Financial Requirements
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)Pricing schedule (SBD 3.1 – Professional Services) to be completed with unit prices and total price inclusive of VAT and all taxes.
Pricing must include all cleaning materials and equipment listed in the specification.
Offer validity: 120 days from closing date.
Written quotation on company letterhead or quotation book required in addition to pricing schedule, stamped, showing clear unit and total prices, signed.
Letter from accredited financial institution confirming financial assistance once bid awarded, or audited financial statements not older than three months.
No bid bond, performance guarantee or retention percentage specified.
Compliance Requirements
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf (TENDER)Mandatory registrations and proofs:
No CIDB grading or professional-body registration required for this cleaning service.
Health & Safety
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdfprocedures.
3.6 The Service Provider shall ensure that it and its personnel shall at all times comply fully with any safety, fire, emergency and security procedures and
policies applicable at the relevant Institution.
3.7 Should the DoH at any time believe that any member of Service Provider’s personnel is failing to comply with any such procedures or policies, the
delay?
3.8 Service Provider’s procedures The Service Provider shall, upon receipt of written request from the DoH or its appointed Manager:-
The Service Provider:-
❖ acknowledges that he is fully aware of the terms and conditions of the Act;
❖ acknowledges that he is an employer in its own right with duties and responsibilities as prescribed in the Act;
❖ agrees to comply with all rules and regulations implemented by or on behalf of the DoH at the relevant Instituion in covering letter relating to health
and safety and will inform the DoH immediately should Service Provider for any reason be unable to comply with the provisions of the Act and such
rules and regulations.
day, including the window sills.
All tiles to be swept and mopped daily. (Tiles have
been sealed and therefore it must be cleaned only with
light soapy water.) (Tiles must be stripped and sealed
every 6 months.)
are washed after teas and lunch times before they go
off duty.
Contractual Terms
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdfdiscretion, to withdraw by notice to bidders any Services or combination of Services from
the bid process, to terminate any party’s participation in the bid process or to accept or
reject any response to this invitation to bid on notice to the bidders without liability to any
party. Accordingly, parties have no rights, expressed or implied, with respect to any of the
21.1 The information contained in the invitation to bid has been prepared in good faith. Neither
the DoH nor any of their respective directors, advisors, officers, employees, agents,
representatives make any representation or warranty or give any undertaking express or
implied, or accept any responsibility or liability whatsoever, as to the contents, accuracy or
completeness of the information contained in the invitation to bid, or any other written or
oral information made available in connection with the bid and nothing contained herein is,
or shall be relied upon as a promise or representation, whether as to the past or the future.
21.2 This invitation to bid may not contain all the information that may be required to evaluate a
possible submission of a response to this invitation to bid. The bidder should conduct its
own independent analysis of the operations to the extent required to enable it to respond to
this bid.
2.1 Payment of any consideration in terms of the contract shall not constitute acceptance of any defective or non-conforming Services or otherwise
relieve Service Provider of any of its obligations under the contract.
2.2 To the extent that the DoH disputes the correctness, nature, extent or calculation of any fees or expenses payable to Service Provider in terms of the
contract, DoH shall be entitled to withhold payment of such disputed amounts until such time as such dispute is resolved.
Specifications and the service level agreement (if any) contemplated in clause 11 above.
The provisions of Clause 10 document contains the manner in which Service Provider’s performance will be measured throughout the term of the
contract.
9.2 Compliance. For purposes of the contract the compliance by Service Provider with the stipulated responsibilities and service standards will be
determined:-
▪ with reference to reports provided by Service Provider;
▪ with reference to reports or complaints received from third parties;
▪ by means of user satisfaction surveys conducted by DoH
▪ by means of service reviews, inspections or any audit carried out by or on behalf of the DoH.
9.3 Records. Service Provider shall at all times keep full and accurate records of all Services provided in terms of the contract and shall retain such
records for the currency of the contract. Upon termination of the contract such records must be provided to the DoH upon request.
9.4 Measurement of performance
▪ Periodic checks: DoH and/or its appointed Technical Support Manager shall carry out periodic checks (the intervals to be determined by DoH) the
purpose of which shall be to determine whether Service Provider is providing the Services in accordance with the terms and conditions of the
contract if accepted by DoH.
Special Conditions
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf24.1 Bidders must complete, sign all the prescribed bid forms and all pages must be
initialed.
24.2 Bidders must submit a confirmation letter from an accredited financial institution that the
bidder will be assisted financially once the bid is awarded.
24.3. Bidders must attach a proof of a valid CSD Registration (Central Supplier Database) and
Ensure that bided commodity appear on CSD.
24.4 Bidders must be registered on LOGIS with active banking details
24.5 Bidders must submit / attach written quotation on a letterhead or quotation book, even if the
pricing schedule has been filled.
24.6 Quotations must have a company stamp, clear unit price and total price of all goods/service
required and signed.
24.7 Bidders must ensure that they quoted according to our specification.
24.7.3 Form Part 5 schedule J must be completed accordingly
Eastern Cape Department of Health
Section
Source: BID DOCUMENT FOR CLEANING SERVICES EMS QUEENSTOWN 28.08.2026.pdf25.1 Stage 1 Administrative Compliance/ Pre-Qualification
Stage 1: administrative compliance
Comply Not
Comply
A Invitation to Quote (SBD1) completed and signed
B Pricing Schedule (SBD 3.1) completed and signed
C Declaration of Interest (SBD 4) completed and signed
D Preferential Points Claim (SBD 6.1)
E Latest CSD report attached
F Letter from the Bank / financial institution confirming financial
stability or audited financial statement ( not older than 3 months)
G JV or Consortium Agreement (if applicable) All service providers to
attach CSD reports
NB: Failure to comply with the above pre-qualification will be invalidated the bid and
the bid will not be evaluated.
Eastern Cape Department of Health
25.2 Stage 2: Price and Preference Points Evaluation
The bid will be evaluated in terms of the 80/20-point system as stipulated in the Preferential
Procurement Regulations 2017. The 80 points will be allocated for price and 20 points for attaining
Specific goals of contributor
▪ Preference points for this bid shall be awarded for:
(a) Price; and
(b) Specific goals.
25.2.1 The 80/20 preference point systems
A maximum of 80 or 90 points is allocated for price on the following basis:
Where
Ps = Points scored for price of tender under consideration
Pt = Price of tender under consideration
Pmin = Price of lowest acceptable tender
25.2. Formulae for disposal or leasing of state assets and income
Generating procurement
3.2.1. Points awarded for price
A maximum of 80 or 90 points is allocated for price on the following basis:
Where
Ps = Points scored for price of tender under consideration
Pt = Price of tender under consideration
Pmax = Price of highest acceptable tender
Eastern Cape Department of Health
Part 2
Conditions of Contract and Operational Requirements
The contract for the supply of the required Service in terms of this invitation to bid shall come into being on the date of issue of the letter of acceptance
of the bidders bid by the DoH or any other authorized authority or person (as the case may be). The bidder is further obliged for the future support while
the contract is in force.
2.1 Payment of any consideration in terms of the contract shall not constitute acceptance of any defective or non-conforming Services or otherwise
relieve Service Provider of any of its obligations under the contract.
2.2 To the extent that the DoH disputes the correctness, nature, extent or calculation of any fees or expenses payable to Service Provider in terms of the
contract, DoH shall be entitled to withhold payment of such disputed amounts until such time as such dispute is resolved.
3.1 The DoH’s operational requirements. The Service Provider shall, in the provision of the required service, have due regard to the operational
requirements of the DoH and other parties occupying or operating from the relevant institution, clinic and Office and shall not do, or permit to be done,
anything which may negatively impact on such parties’ operational requirements.
3.2 Problem identification and reporting. The Service Provider shall be proactive in reporting any matters which it may become aware of which may
impact on the business continuity or operations of the DoH at the relevant institution, clinic and office. Without detracting from the generality of this
statement, Service Provider shall:-
Without delay inform the DoH of all incidents or accidents which may occur at the relevant Complex which involve Service Provider’s personnel;
Co-operate fully with the DoH in analyzing and investigating such incidents or accidents.
Eastern Cape Department of Health
3.3 Other Service Providers The Service Provider acknowledges that it may be required to provide the Services in conjunction with third party service
providers and shall, where requested by the DoH, co-operate fully with such persons.
3.4 Regulations and statutes The Service Provider shall, in the provision of the Services observe and comply with all relevant provisions of all
applicable legislation and regulation
3.5 Compliance with procedures.
It is recorded that during the currency of the contract the DoH may implement procedures and policies at the relevant Institution. The Service
Provider shall comply fully with any such reasonable procedures and policies, including the permit to work procedures and health and safety
procedures.
3.6 The Service Provider shall ensure that it and its personnel shall at all times comply fully with any safety, fire, emergency and security procedures and
policies applicable at the relevant Institution.
3.7 Should the DoH at any time believe that any member of Service Provider’s personnel is failing to comply with any such procedures or policies, the
DoH shall be entitled to deny such personnel member access to the relevant premises and require Service Provider to replace such person without
delay?
3.8 Service Provider’s procedures The Service Provider shall, upon receipt of written request from the DoH or its appointed Manager:-
The Service Provider:-
❖ acknowledges that he is fully aware of the terms and conditions of the Act;
❖ acknowledges that he is an employer in its own right with duties and responsibilities as prescribed in the Act;
❖ agrees to comply with all rules and regulations implemented by or on behalf of the DoH at the relevant Instituion in covering letter relating to health
and safety and will inform the DoH immediately should Service Provider for any reason be unable to comply with the provisions of the Act and such
rules and regulations.
Eastern Cape Department of Health
It is recorded that the DoH and the service provider will enter into a Service Level Agreement stipulating exact deliverables and terms of payment.
Performance measurement provisions shall be reduced to writing in a service level agreement if required and signed by both parties.
9.1 Introduction.
Service Provider shall provide the Services during the term of the contract in compliance with the quality and related standards stipulated in the
Specifications and the service level agreement (if any) contemplated in clause 11 above.
The provisions of Clause 10 document contains the manner in which Service Provider’s performance will be measured throughout the term of the
contract.
9.2 Compliance. For purposes of the contract the compliance by Service Provider with the stipulated responsibilities and service standards will be
determined:-
▪ with reference to reports provided by Service Provider;
▪ with reference to reports or complaints received from third parties;
▪ by means of user satisfaction surveys conducted by DoH
▪ by means of service reviews, inspections or any audit carried out by or on behalf of the DoH.
9.3 Records. Service Provider shall at all times keep full and accurate records of all Services provided in terms of the contract and shall retain such
records for the currency of the contract. Upon termination of the contract such records must be provided to the DoH upon request.
9.4 Measurement of performance
▪ Periodic checks: DoH and/or its appointed Technical Support Manager shall carry out periodic checks (the intervals to be determined by DoH) the
purpose of which shall be to determine whether Service Provider is providing the Services in accordance with the terms and conditions of the
contract if accepted by DoH.
Eastern Cape Department of Health
▪ Service complaints: All service complaints, deviations, non-conforming services and suggestions that are reported to Service Provider by DoH,
its appointed facilities manager, or any other party shall be given proper and speedy consideration by Service Provider. The Service Provider
shall investigate complaints, deviations and non-conforming services in accordance with procedures approved by the DoH.
▪ User satisfaction survey: A user satisfaction survey shall be conducted by DoH at such intervals as DoH may determine to assess service user
satisfaction. The user satisfaction survey shall be conducted in such form and in accordance with such procedures as the parties may agree to in
writing from time to time.
9.5 Results of checks, audits and surveys DoH shall be entitled to utilize the findings of the surveys, checks, audits and reports contemplated
above to determine compliance by Service Provider with the service standards and responsibilities stipulated in the contract. It is recorded that the
results of the above checks shall, save to the extent that Service Provider can prove otherwise be binding on Service Provider and DoH shall be
entitled to exercise its remedies stipulated in the contract based on such findings.
Bidders are referred to Paragraph 23 of General Conditions of Contract (GCC) relating to failure to comply with conditions of this contract.
Eastern Cape Department of Health
Part 4 – Schedule B
Tax Clearance Certificate
Tax clearance requirements
IT is a condition of bidding: -
competitive bids prior to award as per National Treasury Instruction no 4A of 2016/17 Central Supplier Database.
Part 5 - Schedule C
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
These rules are linked to the work category, industry, or regulated service area.
Act 54 of 1972
Relevant to food safety, catering, canteens, food handling and nutrition-programme procurement.
Relevant because this tender appears to involve cleaning, hygiene, pest control, sanitation, or facilities services.
Act 85 of 1993
Sets health and safety duties for contractors, employers and service providers working on public-sector sites.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services. Relevant because this tender appears to involve cleaning, hygiene, pest control, sanitation, or facilities services.
Act 56 of 2001
Relevant where security providers, guards, access control or private security services are required.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services.
Address
KOMANI HOSPITAL BATHANDWA NDONDO WARD F - QUEENSTOWN - QUEENSTOWN - 5320
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
28 Aug 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
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