Establishment of a database for medical / health practitioners (individual, firms / companies) through an expression of interest to conduct post-application quality assurance of disability assessments for SASSA eastern cape region for a period of 36 months

{"name":"Mr A Luxomo","email":"[email protected]","phone":"043 707 6130","department":"Supply Chain Management","address":"ding the proposal documents must be directed to the following officials"}

9.1 SASSA will issue a request for submission of proposals containing CVs to the

requirements and such will be evaluated for suitability to undertake the work

required.

9.2 SASSA is not bound to accept/consider any of the proposals containing CVs

submitted for inclusion on the database for post-application technical quality

assurance and reserves the right to call for presentations from interested parties

before final selection.

9.3 Interested parties may ask for clarification of these Terms of Reference at any time

during business hours prior to contracting. Any request for clarification must be

submitted by e-mail or telephonically to relevant officials.

9.4 No late submission will be considered.

10. Deployment, fees and payment terms

10.1 SASSA undertakes to pay in full within 30 (thirty) days all valid claims for work done

to its satisfaction upon presentation of a substantiated claim.

10.2 No payments will be made where there is an outstanding information/work not

submitted by the Medical/Health Practitioners until that outstanding information is

submitted.

10.3 Medical/Health Practitioners will be paid R 195,72 per quality assured assessment

form (current assessment rate). These fees will enjoy CPI related increases for

subsequent years where applicable.

10.4 Deployment or scheduling of post-application technical quality assurance work will be

done by the regional Disability Management Unit informed by need or areas from

which they need clarity on.

11.1 Phase 1: Mandatory Requirements

11.2 Phase 2: Administrative Compliance

11.3 Phase 3: Functional Evaluation

11.1 Phase 1 - Mandatory Requirements

11.1.1 Registration Certificate as an independent Medical/Health Practitioner with the

Health Professions Council of South Africa (HPCSA) with five (5) years post

community service experience.

11.1.2 Company profile/Curriculum Vitae with a minimum of 5 years’ experience in

conducting Primary Assessments and a minimum of 3 years conducing Quality

Assurance.

11.1.3 The bidders must be registered on Central Supplier Database (CSD) at the

closing of the bid.

Note to the bidders

Failure to comply with the above will disqualify the bid from proceeding to the next

phase.

11.2 Phase 2 - ADMINISTRATIVE COMPLIANCE CHECKLIST

11.2.1 Certified Copy / Original HPCSA certificate of good standing for the current period.

11.2.2 Must be registered on Central Supplier Database (CSD) and be tax compliant and banking

details must be verified.

11.2.3 Submission of fully completed and signed SBD forms, all pages must be initialled.

11.2.4 Submission of certified copy of company registration certificate (CK document)

11.2.5 Certified copies of all tertiary qualifications including senior certificates /NCS/ an equivalent

University entry recognised certificate not older than six months.

11.2.6 Proposal articulating required competencies referring to previous experience (refer to

paragraph 4).

11.2.7 If conducting sessions with the Department of Health (DOH) and Correctional Services,

submit a confirmation letter of sessions conducted per month from hospital administration.

Note to bidders

• All certified documents must not be older than 6 (six) months

11.3 Phase 3 – Functionality Criteria

Phase Three – Functionality Criteria 100

• Three years quality assurance experience. 30

(Attach CV)

3 years = 1 points

4 years = 2 points

5 years = 3 points

6 years = 4 points

7 years and above = 5 points

• Five years’ experience conducting Primary 30

Assessments. (Attach C.V.)

5 years = 1 points

6 years = 2 points

7 years = 3 points

8 years = 4 points

9 years and above = 5 points

• Proposal articulating required competencies 40

listed below referring to previous experience.

(Attach Proposal)

1. Clinical medical expertise = 1 point
2. Data analysis = 1 points
3. Time Management = 1 point
4. People management and customer focus

= 1 point

5. Problem solving and analysis = 1 point

(Bidders will be allocated a point for each

expertise reflected on their proposals)

NB: Bidders must score 70 out of 100 to be considered further.

12. Submission of proposals

Proposals must be submitted on 2 September 2026 at 11:00 in the tender box (next

reception entrance) at the following address:

SASSA regional office

Bkb building,

Conr fitzpatrick & merino road

Quigney

East london

5201

NB: No late submissions will be considered.

4 general conditions of contract

Sbd 1

Part a

Invitation to bid

You are hereby invited to bid for requirements of the (name of department/ public entity)

Bid number: SASSA: 03-26-GA-EC closing date: 2 september 2026 closing time: 11:00

Establishment of a database for medical / health practitioners (individual, firms / companies) through an expression of interest to

Description conduct post-application quality assurance of disability assessments for SASSA eastern cape region for a period of 36 months

Bid response documents may be deposited in the bid box situated at (street address)

SASSA regional office, bkb building, cnr fitzpatirck & merino road, quigney, east london, 5201

Bidding procedure enquiries may be directed to technical enquiries may be directed to:

CONTACT PERSON Mr T Tyaliti CONTACT PERSON

Tel: 043 – 707 6529TELEPHONE NUMBER 043-707 6328 TELEPHONE NUMBER

N/afacsimile number n/a facsimile number

E-MAIL ADDRESS [email protected] E-MAIL ADDRESS [email protected]

Supplier information

Name of bidder

Postal address

Street address

Telephone number code number

Cellphone number

Facsimile number code number

E-mail address

VAT registration

Number

Supplier tax central

Compliance compliance supplier

Or

Status system pin: database

No: MAAA

ARE YOU THE Yes No ARE YOU A FOREIGN BASED Yes No

Accredited supplier for the goods

Representative in [if yes enclose proof] /services offered? [If yes, answer the

South africa for questionnaire below]

The goods

/Services

Offered?

Questionnaire to bidding foreign suppliers

Is the entity a resident of the republic of south africa (RSA)? yes NO

Does the entity have a branch in the RSA? yes NO

Does the entity have a permanent establishment in the RSA? yes NO

Does the entity have any source of income in the RSA? yes NO

Is the entity liable in the RSA for any form of taxation? Yes NO

If the answer is “NO” to all of the above, then IT is not a requirement to register for a tax compliance status

System pin code from the south african revenue service (SARS) and if not register as per 2.3 Below.

Part b

Terms and conditions for bidding

1. Bid submission:

1.1. Bids must be delivered by the stipulated time to the correct address. Late bids will not be accepted for

Consideration.

1.2. All bids must be submitted on the official forms provided (not to be re-typed) or in the manner prescribed

In the bid document.

1.3. This bid is subject to the preferential procurement policy framework act, 2000 and the preferential

Procurement regulations, the general conditions of contract (gcc) and, if applicable, any other special

Conditions of contract.

1.4. The successful bidder will be required to fill in and sign a written contract form (sbd7).

2. Tax compliance requirements

2.1 Bidders must ensure compliance with their tax obligations.

2.2 Bidders are required to submit their unique personal identification number (pin) issued by SARS to enable

The organ of state to verify the taxpayer’s profile and tax status.

2.3 Application for tax compliance status (tcs) pin may be made via e-filing through the SARS website

Www.SARS.GOV.ZA.

2.4 Bidders may also submit a printed tcs certificate together with the bid.

2.5 In bids where consortia / joint ventures / sub-contractors are involved; each party must submit a separate

Tcs certificate / pin / csd number.

2.6 Where NO tcs pin is available but the bidder is registered on the central supplier database (csd), a csd

Number must be provided.

2.7 NO bids will be considered from persons in the service of the state, companies with directors who are

Persons in the service of the state, or close corporations with members persons in the service of the

State.”

Nb: failure to provide / or comply with any of the above particulars may render the bid

Invalid.

Signature of bidder: ...................................................

Capacity under which this bid is signed: ................................................

(Proof of authority must be submitted e.g. company resolution)

Date: .........................................................................

Sbd 4

Bidder’s disclosure

1. Purpose of the form

Any person (natural or juristic) may make an offer or offers in terms of this

invitation to bid. In line with the principles of transparency, accountability,

impartiality, and ethics as enshrined in the Constitution of the Republic of South

Africa and further expressed in various pieces of legislation, it is required for the

bidder to make this declaration in respect of the details required hereunder.

Where a person/s are listed in the Register for Tender Defaulters and / or the List

of Restricted Suppliers, that person will automatically be disqualified from the bid

process.

2. Bidder’s declaration

2.1 Is the bidder, or any of its directors / trustees / shareholders / members /

partners or any person having a controlling interest in the enterprise,

employed by the state?

Yes/no

2.1.1 If so, furnish particulars of the names, individual identity numbers, and, if

applicable, state employee numbers of sole proprietor/ directors / trustees /

shareholders / members/ partners or any person having a controlling interest

in the enterprise, in table below.

Full Name Identity Number Name of State

institution

2.2 Do you, or any person connected with the bidder, have a relationship with any

person who is employed by the procuring institution? YES/NO

2.2.1 If so, furnish particulars:

................................................................................................

................................................................................................

2.3 Does the bidder or any of its directors / trustees / shareholders / members /

partners or any person having a controlling interest in the enterprise have any

interest in any other related enterprise whether or not they are bidding for this

contract? YES/NO

2.3.1 If so, furnish particulars:

........................................................................................

........................................................................................

Establishment of a database for medical / health

Practitioners (individual, firms / companies) through an

Expression of interest to conduct post-application quality

Assurance of disability assessments for SASSA eastern cape

Region for a period of 36 months

1.1 The South African Social Security Agency (“SASSA”) is a statutory body, established in

terms of the South African Social Security Agency Act of 2004 as a schedule 3A

public entity in terms of the Public Finance Management Act of 1999 and mandated

to ensure effective and efficient delivery of high-quality services with regards to

management and administration of social grants. Further, the Agency is mandated

to ensure the entire processes and systems from application to receipt of social

grants is performed in a manner that is sensitive, caring and restores the dignity of

beneficiaries as well as the integrity of the social assistance system.

1.2 SASSA operates through 9 regions with each regional office in charge of the

administration and management of social assistance within its locality.

1.3 Amongst the products offered by the Agency are disability related grants which require

applicants to be subjected to assessments conducted by Medical/ Health

practitioners.

1.4 These disability related grants include:

a. The Disability Grant, which in terms of section 9(b) of the Social Assistance Act

of 2004, as amended, is awarded to “any person, who is, owing to a

physical or mental disability, unfit to obtain by virtue of any service,

employment or profession the means needed to enable him or her to

provide for his or her maintenance”. This grant can be awarded on a

temporary basis for a period of between 6 and 12 months after which the grant

is lapsed or a permanent basis to those in which the disability is expected to last

for longer than 12 consecutive months.

b. The Care Dependency Grant (CDG), which in terms of the section 7(a)of the

Social Assistance Act of 2004, as amended, is awarded to “...a parent,

primary care giver or foster parent of a child who requires and receives

permanent care or support services due to his or her physical or mental

disability”.

c. The DG and CDG may be reviewed at any time where there are reasons to

believe that the medical circumstances of the beneficiary might have changed

or the beneficiary previously awarded in error or fraudulent means.

d. The Grant in Aid, which in terms of section 9(b) of the Social Assistance Act of

2004, as amended, is awarded to a person who “...is in such a physical or

mental condition that he or she requires regular attendance by another

person”.

2. The objectives of the disability post-application quality

Assurance project

2.1 To identify clients who may have been incorrectly recommended for a grant. These

clients will undergo a grants review process, which includes a new disability

assessment conducted by a different health practitioner that the one who performed

the initial assessment.

2.2 Results of the post-application TQA to be utilized by regional teams to inform

retraining initiatives, profile assessors and facilitate individual one-on-one sessions

between assessors and the Regional Disability Management representatives.

2.3 To identify disability assessors who do not adhere to set performance standards

with respect to disability assessments.

2.4 Where possible determine potential fraud indicators for disability related grants.

3. Required profile

The contracted Medical / Health Practitioner must satisfy the following

3.10 Must not have been excluded from any other Government service.

3.11 Must not have been found guilty of misconduct or facing disciplinary charges by the

Health Professions Council of South Africa (HPCSA).

3.12 Must have the ability and experience in the analysis of clinical information for the

purpose of determining plausibility.

3.13 Must be registered with the National Treasury Central Supplier Database (CSD) and

be tax compliant.

10.1 SASSA undertakes to pay in full within 30 (thirty) days all valid claims for work done

to its satisfaction upon presentation of a substantiated claim.

10.2 No payments will be made where there is an outstanding information/work not

submitted by the Medical/Health Practitioners until that outstanding information is

submitted.

10.3 Medical/Health Practitioners will be paid R 195,72 per quality assured assessment

form (current assessment rate). These fees will enjoy CPI related increases for

subsequent years where applicable.

10.4 Deployment or scheduling of post-application technical quality assurance work will be

done by the regional Disability Management Unit informed by need or areas from

which they need clarity on.

11. Evaluation criteria

11.1 Phase 1: Mandatory Requirements

11.2 Phase 2: Administrative Compliance

11.3 Phase 3: Functional Evaluation

11.1 Phase 1 - Mandatory Requirements

11.1.1 Registration Certificate as an independent Medical/Health Practitioner with the

Health Professions Council of South Africa (HPCSA) with five (5) years post

community service experience.

11.1.2 Company profile/Curriculum Vitae with a minimum of 5 years’ experience in

conducting Primary Assessments and a minimum of 3 years conducing Quality

phase.

11.2 Phase 2 - ADMINISTRATIVE COMPLIANCE CHECKLIST

11.2.1 Certified Copy / Original HPCSA certificate of good standing for the current period.

11.2.2 Must be registered on Central Supplier Database (CSD) and be tax compliant and banking

details must be verified.

11.2.3 Submission of fully completed and signed SBD forms, all pages must be initialled.

11.2.4 Submission of certified copy of company registration certificate (CK document)

11.2.5 Certified copies of all tertiary qualifications including senior certificates /NCS/ an equivalent

11.2.6 Proposal articulating required competencies referring to previous experience (refer to

paragraph 4).

11.2.7 If conducting sessions with the Department of Health (DOH) and Correctional Services,

submit a confirmation letter of sessions conducted per month from hospital administration.

You are hereby invited to bid for requirements of the (name of department/ public entity)

Bid number: SASSA: 03-26-GA-EC closing date: 2 september 2026 closing time: 11:00

Establishment of a database for medical / health practitioners (individual, firms / companies) through an expression of interest to

Description conduct post-application quality assurance of disability assessments for SASSA eastern cape region for a period of 36 months

Bid response documents may be deposited in the bid box situated at (street address)

SASSA regional office, bkb building, cnr fitzpatirck & merino road, quigney, east london, 5201

2.1 To identify clients who may have been incorrectly recommended for a grant. These

clients will undergo a grants review process, which includes a new disability

assessment conducted by a different health practitioner that the one who performed

the initial assessment.

2.2 Results of the post-application TQA to be utilized by regional teams to inform

retraining initiatives, profile assessors and facilitate individual one-on-one sessions

between assessors and the Regional Disability Management representatives.

2.3 To identify disability assessors who do not adhere to set performance standards

with respect to disability assessments.

2.4 Where possible determine potential fraud indicators for disability related grants.

requirements:

1.1 Proof of matric certificate/NSC / an equivalent University entry recognised

certificate

3.2 Proof of qualification as a medical officer / health practitioner.

3.3 Must have a current and valid registration with the Health Professions Council of

South Africa (HPCSA) as a Medical/ Health practitioner.

3.4 Must have a minimum of 5 years clinical experience post community service.

3.5 Minimum experience of 5 years conducting medical assessments. Those currently

undertaking assessments for SASSA are not excluded from submitting their

proposals and CVs for this purpose, under no circumstances should they quality

assure their own disability assessments.

3.6 Minimum experience of 3 years conducting quality assurance.

3.7 Due to the sensitivity of the work to be conducted, the contracted Medical/ Health

samples of completed disability assessments. These disability assessment samples

and technical quality assurance forms for completion will be supplied by SASSA.

5.2 The Medical/Health Practitioners may also be required to conduct Quality Assurance

on samples of completed assessment reports to determine the level of adherence to

set standards.

5.2 The services to be provided will be required across the Region and Medical/Health

required.

5.3 Up to a maximum of 400 completed disability assessment forms will be availed per

week for post-application quality assurance per health practitioner. SASSA is not

obligated to provide a particular number of samples, but a maximum of 400 per week

per medical/health practitioner should not be exceeded.

5.4 Capturing of production templates and submission of the required reports to SASSA

by the service providers.

5.5 The Medical/Health Practitioners will be required to provide timeous reports and

recommendations on the Quality Assured files to SASSA.

5.6 The Medical/Health Practitioners will be required to provide one on one feedback

sessions to the primary assessors and SASSA Disability Management Unit.

6.1 Prior to providing services, contracted medical/ health practitioners must attend a

compulsory information session on disability management conducted by SASSA.

6.2 Interrogate completed medical referral forms and available clinical records where

available.

6.3 Conduct post-application quality assurance of disability assessment forms completed

by other medical/ health practitioners by completing the Technical Quality Assurance

8.1 SASSA will enter contracts with each of the appointed Medical/ Health Practitioner

for the delivery of the work set out in these Terms of Reference.

8.2 All completed post-application quality assurance and assessment forms, information

and assessment books remain the property of SASSA.

8.3 SASSA will be responsible for the travelling and accommodation costs of the

contracted Medical/Health Practitioners where a requirement arises for such.

8.4 The Medical/Health Practitioners must provide their own medical equipment to be

utilized when required.

8.5 SASSA will provide administrative support and tools related to the required services.

distributed or made available in any other way without the written consent of SASSA.

8.9 The Medical/Health Practitioner is entitled to general knowledge acquired in the

execution of this agreement and may use it, provided that it shall not be to the

detriment of the SASSA or violate any aspect of the POPI Act in terms of identities of

clients.

8.10 The Medical/Health Practitioner will be expected to formally hand over completed

task/work to the relevant official of SASSA.

8.11 SASSA will furnish the contracted Medical/Health Practitioners with the necessary

infrastructure and relevant available information that might be necessary for

execution of the contract.

8.12 SASSA reserves the right to terminate this appointment or temporarily defer the

work, or any part thereof, at any stage of completion should SASSA decide not to

proceed with the project. SASSA also reserves the right to appoint any other person

to undertake any part of the tasks.

8.13 Due to the sensitive nature of the post-application technical quality assurance work to

be conducted, Medical/Health Practitioners who perform medical assessments in a

particular district will be excluded from executing quality assurance work in that

specific district.

8.14 Due to the time pressures and demands of the exercise, Medical/Health Practitioners

who are in the full-time employ of the Department of Health and Municipal Health

• All certified documents must not be older than 6 (six) months

11.3 Phase 3 – Functionality Criteria

Phase Three – Functionality Criteria 100

• Three years quality assurance experience. 30

(Attach CV)

3 years = 1 points

4 years = 2 points

5 years = 3 points

6 years = 4 points

7 years and above = 5 points

• Five years’ experience conducting Primary 30

Assessments. (Attach C.V.)

5 years = 1 points

6 years = 2 points

7 years = 3 points

8 years = 4 points

9 years and above = 5 points

• Proposal articulating required competencies 40

listed below referring to previous experience.

(Attach Proposal)

1. Clinical medical expertise = 1 point

2. Data analysis = 1 points

3. Time Management = 1 point

4. Use of contract documents and information; inspection

4.1 The goods supplied shall conform to the standards mentioned in the bidding

documents and specifications.

5. Use of contract documents and information; inspection

5.1 The supplier shall not, without the purchaser’s prior written consent, disclose

the contract, or any provision thereof, or any specification, plan, drawing,

pattern, sample, or information furnished by or on behalf of the purchaser in

connection therewith, to any person other than a person employed by the

provider in the performance of the contract. Disclosure to any such employed

person shall be made in confidence and shall extend only so far as may be

necessary for purposes of such performance.

5.2 The supplier shall not, without the purchaser’s prior written consent, make

use of any document or information mentioned in GCC clause 5.1 except for

purposes of performing the contract.

5.3 Any document, other than the contract itself mentioned in GCC clause 5.1

shall remain the property of the purchaser and shall be returned (all copies) to

the purchaser on completion of the provider’s performance under the contract

if so required by the purchaser.

5.4 The supplier shall permit the purchaser to inspect the supplier’s records

relating to the performance of the supplier and to have them audited by

auditors appointed by the purchaser, if so required by the purchaser.

8.1 All pre-bidding testing will be for the account of the bidder.

8.2 If it is a bid condition that supplies to be produced or services to be rendered

should at any stage during production or execution or on completion be

subject to inspection, the premises of the bidder or contractor shall be open,

at all reasonable hours, for inspection by a representative of the Department

or an organization acting on behalf of the Department.

8.3 If there are no inspection requirements indicated in the bidding documents

and no mention is made in the contract, but during the contract period it is

decided that inspections shall be carried out, the purchaser shall itself make

the necessary arrangements, including payment arrangements with the

testing authority concerned.

8.4 If the inspections, tests and analyses referred to in clause 8.2 & 8.3 show the

supplies to be in accordance with the contract requirements, the cost of the

inspections, tests and analyses shall be defrayed by the purchaser.

8.5 Where the supplies or services referred to in clauses 8.2 and 8.3 do not

comply with the contract requirements, irrespective of whether such supplies

or services are accepted or not, the cost in connection with these inspections,

tests or analyses shall be defrayed by the supplier.

8.6 Supplies and services which are referred to in clauses 8.2 and 8.3 and which

do not comply with the contract requirements may be rejected.

8.7 Any contract supplies may on or after delivery be inspected, tested or

analysed and may be rejected if found not to comply with the requirements of

the contract. Such rejected supplies shall be held at the cost and risk of the

provider who shall, when called upon, remove them immediately at his own

cost and forthwith substitute them with supplies which do not comply with the

requirements of the contract. Failing such removal the rejected supplies shall

be returned at the providers cost and risk. Should the provider fail to provide

the substitute supplies forthwith, the purchaser may, without giving the

provider further opportunity to substitute the rejected supplies, purchase such

supplies as may be necessary at the expense of the supplier.

8.8 The provisions of clauses 8.4 to 8.7 shall not prejudice the right of the

purchaser to cancel the contract on account of a breach of the conditions

thereof, or to act in terms of Clause 23 of GCC.

1.1 Proof of matric certificate/NSC / an equivalent University entry recognised 3.2 Proof of qualification as a medical officer / health practitioner. 3.3 Must have a current and valid registration with the Health Professions Council of South Africa (HPCSA) as a Medical/ Health practitioner. 3.4 Must have a minimum of 5 years clinical experience post community service. 3.5 Minimum experience of 5 years conducting medical assessments. Those currently undertaking assessments for SASSA are not excluded from submitting their proposals and CVs for this purpose, under no circumstances should they quality assure their own disability assessments. 3.6 Minimum experience of 3 years conducting quality assurance. 3.7 Due to the sensitivity of the work to be conducted, the contracted Medical/ Health Practitioner must not be resident in the district where they undertake the quality assurance work. 3.8 Must not have been convicted in the courts of law for Social Grants related fraud. 3.9 Must not have been excluded or suspended from conducting medical evaluations for SASSA/ Department of Health/ Department of Transport (RAF)/ Correctional Services. 3.10 Must not have been excluded from any other Government service. 3.11 Must not have been found guilty of misconduct or facing disciplinary charges by the Health Professions Council of South Africa (HPCSA). 3.12 Must have the ability and experience in the analysis of clinical information for the purpose of determining plausibility. 3.13 Must be registered with the National Treasury Central Supplier Database (CSD) and be tax compliant.

REQUIRED COMPETENCIES 4.1 Clinical expertise as a Medical/ Health Practitioner 4.2 Data analysis 4.3 Project management skills 4.4 People management 4.5 Problem solving and analysis

SCOPE AND EXTENT OF WORK 5.1 The role of the Medical/Health Practitioners is to assist the South African Social Security Agency by conducting post-application technical quality assurance on samples of completed disability assessments. These disability assessment samples and technical quality assurance forms for completion will be supplied by SASSA. 5.2 The Medical/Health Practitioners may also be required to conduct Quality Assurance on samples of completed assessment reports to determine the level of adherence to set standards. 5.2 The services to be provided will be required across the Region and Medical/Health Practitioners will be timeously informed on areas where their respective services are required. 5.3 Up to a maximum of 400 completed disability assessment forms will be availed per week for post-application quality assurance per health practitioner. SASSA is not obligated to provide a particular number of samples, but a maximum of 400 per week per medical/health practitioner should not be exceeded. 5.4 Capturing of production templates and submission of the required reports to SASSA by the service providers. 5.5 The Medical/Health Practitioners will be required to provide timeous reports and recommendations on the Quality Assured files to SASSA. 5.6 The Medical/Health Practitioners will be required to provide one on one feedback sessions to the primary assessors and SASSA Disability Management Unit.

PERFORMANCE MEASURES Medical/Health Practitioners will be expected to conduct the following: 6.1 Prior to providing services, contracted medical/ health practitioners must attend a compulsory information session on disability management conducted by SASSA. 6.2 Interrogate completed medical referral forms and available clinical records where available. 6.3 Conduct post-application quality assurance of disability assessment forms completed by other medical/ health practitioners by completing the Technical Quality Assurance Form provided by the Agency. 6.4 Profiling of the Medical/ Health Practitioners who conducted the primary assessments with respect to number of assessments conducted, diagnoses made, approval/recommendation rates and error rates. 6.5 Immediately return completed quality assurance and assessment forms to a designated SASSA official. 6.6 Compile a register of work done to be used for claiming purposes. 6.7 Invoice the Agency for completed work. 6.8 Maintain confidentiality over information. 6.9 Provide one-on-one feedback to the Primary Assessors.

REPORTING 7.1 The contracted medical/ health practitioners will report to the Regional Manager: Disability Management who may escalate certain issues, when they see appropriate or required to. 7.2 Meetings between SASSA and medical/ health practitioners will be held as and when required, by mutual consent at the SASSA Regional Office, to address any issues of interest. 7.3 The Medical/Health Practitioners will report on templates provided by SASSA bi- weekly.

CONDITIONS OF CONTRACTING 8.1 SASSA will enter contracts with each of the appointed Medical/ Health Practitioner for the delivery of the work set out in these Terms of Reference. 8.2 All completed post-application quality assurance and assessment forms, information and assessment books remain the property of SASSA. 8.3 SASSA will be responsible for the travelling and accommodation costs of the contracted Medical/Health Practitioners where a requirement arises for such. 8.4 The Medical/Health Practitioners must provide their own medical equipment to be utilized when required. 8.5 SASSA will provide administrative support and tools related to the required services. This however excludes capturing of completed assessment forms on the production list, which remains the role of the Medical/Health Practitioners. 8.6 All information, documents and reports must be regarded as confidential and may not be made available to any unauthorized person or institution without the express written consent of SASSA. 8.7 SASSA will become the owner of all information, documents, programmes, advice and reports collected and compiled by the Medical/Health Practitioners in the execution of this agreement and as such the information or documents may not leave the SASSA premises. 8.8 The copyright of all documents, programmes, and reports compiled by the Medical/Health Practitioners will vest in SASSA and may not be reproduced or distributed or made available in any other way without the written consent of SASSA. 8.9 The Medical/Health Practitioner is entitled to general knowledge acquired in the execution of this agreement and may use it, provided that it shall not be to the detriment of the SASSA or violate any aspect of the POPI Act in terms of identities of clients. 8.10 The Medical/Health Practitioner will be expected to formally hand over completed task/work to the relevant official of SASSA. 8.11 SASSA will furnish the contracted Medical/Health Practitioners with the necessary infrastructure and relevant available information that might be necessary for execution of the contract. 8.12 SASSA reserves the right to terminate this appointment or temporarily defer the work, or any part thereof, at any stage of completion should SASSA decide not to proceed with the project. SASSA also reserves the right to appoint any other person to undertake any part of the tasks. 8.13 Due to the sensitive nature of the post-application technical quality assurance work to be conducted, Medical/Health Practitioners who perform medical assessments in a particular district will be excluded from executing quality assurance work in that specific district. 8.14 Due to the time pressures and demands of the exercise, Medical/Health Practitioners who are in the full-time employ of the Department of Health and Municipal Health Services are excluded from this project.

RULES FOR SUBMITTING CURRICULUM VITAES (CVs), REQUIREMENTS AND

I certify that the information furnished in paragraphs 1, 2

and 3 ABOVE IS CORRECT.

Region for a period of 36 months

1. Introduction

1.1 The South African Social Security Agency (“SASSA”) is a statutory body, established in

terms of the South African Social Security Agency Act of 2004 as a schedule 3A

public entity in terms of the Public Finance Management Act of 1999 and mandated

to ensure effective and efficient delivery of high-quality services with regards to

management and administration of social grants. Further, the Agency is mandated

to ensure the entire processes and systems from application to receipt of social

grants is performed in a manner that is sensitive, caring and restores the dignity of

beneficiaries as well as the integrity of the social assistance system.

1.2 SASSA operates through 9 regions with each regional office in charge of the

administration and management of social assistance within its locality.

1.3 Amongst the products offered by the Agency are disability related grants which require

applicants to be subjected to assessments conducted by Medical/ Health

practitioners.

1.4 These disability related grants include:

a. The Disability Grant, which in terms of section 9(b) of the Social Assistance Act

of 2004, as amended, is awarded to “any person, who is, owing to a

physical or mental disability, unfit to obtain by virtue of any service,

employment or profession the means needed to enable him or her to

provide for his or her maintenance”. This grant can be awarded on a

temporary basis for a period of between 6 and 12 months after which the grant

is lapsed or a permanent basis to those in which the disability is expected to last

for longer than 12 consecutive months.

b. The Care Dependency Grant (CDG), which in terms of the section 7(a)of the

Social Assistance Act of 2004, as amended, is awarded to “...a parent,

primary care giver or foster parent of a child who requires and receives

permanent care or support services due to his or her physical or mental

disability”.

c. The DG and CDG may be reviewed at any time where there are reasons to

believe that the medical circumstances of the beneficiary might have changed

or the beneficiary previously awarded in error or fraudulent means.

d. The Grant in Aid, which in terms of section 9(b) of the Social Assistance Act of

2004, as amended, is awarded to a person who “...is in such a physical or

mental condition that he or she requires regular attendance by another

person”.

3.2 With certain exceptions, invitations to bid are only published in the

10.1 Delivery of the goods shall be made by the supplier in accordance with the

terms specified in the contract. The details of shipping and/or other

documents to be furnished by the supplier are specified in SCC.

10.2 Documents to be submitted by the supplier are specified in the SCC

16. Payment
17. Prices
18. Contract amendments
19. Assignment
20. Subcontracts
21. Delays in the supplier’s performance
22. Penalties
23. Termination for defaults
24. Dumping and countervailing duties
25. Force Majeure
26. Termination for insolvency
27. Settlement of disputes
28. Limitation of liability
29. Governing language
30. Applicable law
31. Notices
32. Taxes and duties
33. National Industrial Participation Programme (NIPP)
34. Prohibition of Restrictive Practices

General conditions of contract

1. Definitions

The following terms shall be interpreted as indicated:

1.1 “Closing time” means the date and hour specified in the bidding documents

for the receipt of bids.

1.2 “Contract” means the written agreement entered into between the purchaser

and the provider, as recorded in the contract form signed by the parties,

including all attachments and appendices thereto and all documents

incorporated by reference therein.

1.3 “Contract price” means the price payable to the provider under the contract

for the full and proper performance of his contractual obligations.

1.4 “Corrupt practice” means the offering, giving, receiving, or soliciting of any

thing of the value to influence the action of a public official in the procurement

process or in contract execution.

1.5 “Countervailing duties” are imposed in cases where an enterprise abroad is

subsidized by its government and encouraged to market its products

internationally.

1.6 “Country of origin” means the place where the goods were mined, grown or

produced or from which the services are supplied. Goods are produced

when, through manufacturing, processing or substantial and major assembly

of components, a commercially recognized new product results that is

substantially different in basic characteristics or in purpose or utility from its

components.

1.7 “Day” means calendar day.

1.8 “Delivery” means delivery in compliance of the conditions of the contract or

order.

1.9 “Delivery ex stock” means immediate delivery directly from stock actually on

hand.

1.10 “Delivery into consignees store or to his site” means delivered and

unloaded in the specified store or depot or on the specified site in compliance

with the conditions of the contract or order, the provider bearing all risks and

charges involved until the supplies are so delivered and a valid receipt is

obtained.

1.11 “Dumping” occurs when a private enterprise abroad market its goods on

own initiative in the RSA at lower prices than that of the country of origin and

which have the potential to harm the local industries in the RSA.

1.12 “Force majeure” means an event beyond the control of the provider and not

involving the provider’s fault or negligence and not foreseeable. Such events

may include, but is not restricted to, acts of the purchaser in its sovereign

capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions

and freight embargoes.

1.13 “Fraudulent practice” means a misrepresentation of facts in order to

influence a procurement process or the execution of a contract to the

detriment of any bidder, and includes collusive practice among bidders (prior

to or after bid submission) designed to establish bid prices at artificial non-

competitive levels and to deprive the bidder of the benefits of free and open

competition.

1.14 “GCC” means the General Conditions of Contract.

1.15 “Goods” means all of the equipment, machinery, and/or other materials that

the provider is required to supply to the purchaser under the contract.

1.16 “Imported content” means that portion of the bidding price represented by

the cost of components, parts or materials which have been or are still to be

imported (whether by the provider or his subcontractors) and which costs are

inclusive of the costs abroad, plus freight and other direct importation costs

such as land costs, dock dues, import duty, sales duty or other similar tax or

duty at the South African place of entry as well as transportation and handling

charges to the factory in the Republic where the supplies covered by the bid

will be manufactured.

1.17 “Local content” means that portion of the bidding price which is not included

in the imported content provided that local manufacture does take place.

1.18 “Manufacture” means the production of products in a factory using labour,

materials, components and machinery and includes other related value-

adding activities.

1.19 “Order” means an official written order issued for the supply of goods or

works or the rendering of a service.

1.20 “Project site,” where applicable, means the place indicated in bidding

documents.

1.21 “Purchaser” means the organization purchasing the goods.

1.22 “Republic” means the Republic of South Africa.

1.23 “SCC” means the Special Conditions of Contract.

1.24 “Services” means those functional services ancillary to the supply of the

goods, such as transportation and any other incidental services, such as

installation, commissioning, provision of technical assistance, training,

catering, gardening, security, maintenance and other such obligations of the

provider covered under the contract.

1.25 “Written” or “in writing” means hand-written in ink or any form of electronic

or mechanical writing.

2. Application

2.1 These general conditions are applicable to all bids, contracts and orders

including bids for functional and professional services (excluding professional

services related to the building and construction industry), sales, hiring, letting

and the granting or acquiring of rights, but excluding immovable property,

unless otherwise in the bidding documents.

2.2 Where applicable, special conditions of contract are also laid down to cover

specific supplies, services or works.

2.3 Where such special conditions of contract are in conflict with these general

conditions, the special conditions shall apply.

3. General

3.1 Unless otherwise indicated in the bidding documents, the purchaser shall not

be liable for any expense incurred in the preparation and submission of a bid.

Where applicable a non-refundable fee for documents may be charged.

3.2 With certain exceptions, invitations to bid are only published in the

Government Tender Bulletin. The Government Tender Bulletin may be

obtained directly from the Government Printer, Private Bag X 85, Pretoria

001, or accessed electronically from www.treasury.gov.za

4. Standards

4.1 The goods supplied shall conform to the standards mentioned in the bidding

documents and specifications.

5. Use of contract documents and information; inspection

5.1 The supplier shall not, without the purchaser’s prior written consent, disclose

the contract, or any provision thereof, or any specification, plan, drawing,

pattern, sample, or information furnished by or on behalf of the purchaser in

connection therewith, to any person other than a person employed by the

provider in the performance of the contract. Disclosure to any such employed

person shall be made in confidence and shall extend only so far as may be

necessary for purposes of such performance.

5.2 The supplier shall not, without the purchaser’s prior written consent, make

use of any document or information mentioned in GCC clause 5.1 except for

purposes of performing the contract.

5.3 Any document, other than the contract itself mentioned in GCC clause 5.1

shall remain the property of the purchaser and shall be returned (all copies) to

the purchaser on completion of the provider’s performance under the contract

if so required by the purchaser.

5.4 The supplier shall permit the purchaser to inspect the supplier’s records

relating to the performance of the supplier and to have them audited by

auditors appointed by the purchaser, if so required by the purchaser.

6. Patent rights

6.1 The supplier shall indemnify the purchaser against all third-party claims of

infringement of patent, trademark, or industrial design rights arising from use

of goods or any part thereof by the purchaser.

7. Performance security

7.1 Within thirty (30) days of receipt of the notification of contract award, the

success bidder shall furnish to the purchaser the performance security of the

amount specified in SCC.

7.2 The proceeds of the performance security shall be payable to the purchaser

as compensation for any loss resulting from the provider’s failure to complete

his obligations under the contract.

7.3 The performance security shall be denominated in the currency of the

contract, or in a freely convertible currency acceptable to the purchaser and

shall be in one of the following forms:

(a) a bank guarantee or an irrevocable letter of credit issued by a

reputable bank located in the purchaser’s country or abroad,

acceptable to the purchaser, in the form provided in the bidding

documents or another form acceptable to the purchaser; or

(b) a cashier’s or certified cheque.

7.4 The performance security will be discharged by the purchaser and returned to

the supplier not later than thirty (30) days following the date of completion of

the supplier’s performance obligations under the contract, including any

warranty obligations, unless otherwise specified in SCC.

8. Inspections, tests and analyses

8.1 All pre-bidding testing will be for the account of the bidder.

8.2 If it is a bid condition that supplies to be produced or services to be rendered

should at any stage during production or execution or on completion be

subject to inspection, the premises of the bidder or contractor shall be open,

at all reasonable hours, for inspection by a representative of the Department

or an organization acting on behalf of the Department.

8.3 If there are no inspection requirements indicated in the bidding documents

and no mention is made in the contract, but during the contract period it is

decided that inspections shall be carried out, the purchaser shall itself make

the necessary arrangements, including payment arrangements with the

testing authority concerned.

8.4 If the inspections, tests and analyses referred to in clause 8.2 & 8.3 show the

supplies to be in accordance with the contract requirements, the cost of the

inspections, tests and analyses shall be defrayed by the purchaser.

8.5 Where the supplies or services referred to in clauses 8.2 and 8.3 do not

comply with the contract requirements, irrespective of whether such supplies

or services are accepted or not, the cost in connection with these inspections,

tests or analyses shall be defrayed by the supplier.

8.6 Supplies and services which are referred to in clauses 8.2 and 8.3 and which

do not comply with the contract requirements may be rejected.

8.7 Any contract supplies may on or after delivery be inspected, tested or

analysed and may be rejected if found not to comply with the requirements of

the contract. Such rejected supplies shall be held at the cost and risk of the

provider who shall, when called upon, remove them immediately at his own

cost and forthwith substitute them with supplies which do not comply with the

requirements of the contract. Failing such removal the rejected supplies shall

be returned at the providers cost and risk. Should the provider fail to provide

the substitute supplies forthwith, the purchaser may, without giving the

provider further opportunity to substitute the rejected supplies, purchase such

supplies as may be necessary at the expense of the supplier.

8.8 The provisions of clauses 8.4 to 8.7 shall not prejudice the right of the

purchaser to cancel the contract on account of a breach of the conditions

thereof, or to act in terms of Clause 23 of GCC.

9. Packaging

9.1 The supplier shall provide such packaging of the goods as is required to

prevent their damage or deterioration during transit to their final destination,

as indicated in the contract. The packaging shall be sufficient to withstand,

without limitation, rough handling during transit and exposure to extreme

temperatures, salt and precipitation during transit, and open storage.

Packaging, case size and weights shall take into consideration, where

appropriate, the remoteness of the good’s final destination and the absence

of heavy handling facilities at all points in transit.

9.2 The packaging, marking and documentation within and outside the packages

shall comply strictly with such special requirements as shall be expressly

provided for in the contract, including additional requirements, if any, and in

any subsequent instructions ordered by the purchaser.

10. Delivery and documents

10.1 Delivery of the goods shall be made by the supplier in accordance with the

terms specified in the contract. The details of shipping and/or other

documents to be furnished by the supplier are specified in SCC.

10.2 Documents to be submitted by the supplier are specified in the SCC

11. Insurance

11.1 The goods supplied under the contract shall be fully insured in a freely

convertible currency against loss or damage incidental to manufacture or

acquisition, transportation, storage and delivery in the manner specified in the

Scc.

12. Transportation

12.1 Should a price other than an all-inclusive delivered price be required, this

shall be specified in the SCC.

13. Incidental services

13.1 The supplier may be required to provide any or all of the following services,

including additional services, if any, specified in the SCC:

(a) performance or supervision of on-site assembly and/or commissioning

of the supplied goods;

(b) furnishing of tools required for assembly and/or maintenance of the

supplied goods;

(c) furnishing of a detailed operations and maintenance manual for each

appropriate unit of the supplied goods;

(d) performance or supervision or maintenance and/or repair of the

supplied goods, for a period of time agreed by the parties, provided

that this service shall not relieve the provider of any warranty

obligations under this contract; and

(e) training of the purchaser’s personnel, at the provider’s plant and/or on-

site, in assembly, start-up, operation, maintenance, and/or repair of the

supplied goods.

13.2 Prices charged by the supplier for incidental services, if not included in the

contract price for the goods, shall be agreed upon in advance by the parties

and shall not exceed the prevailing rates charged to other parties by the

provider for similar services.

14. Spare parts

14.1 As specified in SCC, the supplier may be required to provide any or all of the

following materials, notifications, and information pertaining to spare parts

manufactured or distributed by the supplier:

1. such spare parts as the purchaser may elect to purchase from the provider,

provided that this election shall not relieve the provider of any warranty

obligations under the contract, and

2. in the event of termination of production of the spare parts:

a) Advance notification to the purchaser of the pending termination, in sufficient

time to permit the purchaser to procure needed requirements; and

b) Following such termination, furnishing at no cost to the purchaser, the

blueprints, drawings, and specifications of the spare parts, if requested.

15.1 The supplier warrants that the goods supplied under the contract are new,

unused, of the most recent or current models, and that they incorporate all

recent improvements in design and materials unless provided otherwise in the

contract. The provider further warrants that all goods supplied under this

contract shall have no defect, arising from design, materials, or workmanship

(except when the design and/or material is required by the purchaser’s

specifications) or from any act or omission of the provider, that may develop

under normal use of the supplied goods in the conditions prevailing in the

country of final destination.

15.2 This warranty shall remain valid for twelve (12) months after the goods, or any

portion thereof as the case may be, have been delivered to and accepted at

the final destination indicated in the contract, or for eighteen (18) months after

the date of shipment from the port or place of loading in the source country,

whichever period concludes earlier, unless specified otherwise in SCC.

15.3 The purchaser shall promptly notify the supplier in writing of any claims

arising under this warranty.

15.4 Upon receipt of such notice, the supplier shall, within the period specified in

the SCC and with all reasonable speed, repair or replace the defective goods

or parts thereof, without costs to the purchaser.

15.5 If the supplier, having been notified, fails to remedy the defect(s) within the

period specified in SCC, the purchaser may proceed to take such remedial

action as may be necessary, at the provider’s risk and expense and without

prejudice to any other rights which the purchaser may have against the

provider under the contract.

16. Payment

16.1 The method and conditions of payment to be made to the provider under this

contract shall be specified in SCC

16.2 The supplier shall furnish the purchaser with an invoice accompanied by a

copy of the delivery note and upon fulfilment of other obligations stipulated in

the contract.

16.3 Payments shall be made promptly by the purchaser, but in no case later than

thirty (30) days after submission of an invoice or claim by the supplier.

16.4 Payment will be made in Rand unless otherwise stipulated in SCC.

6.4 Profiling of the Medical/ Health Practitioners who conducted the primary

assessments with respect to number of assessments conducted, diagnoses made,

approval/recommendation rates and error rates.

6.5 Immediately return completed quality assurance and assessment forms to a

designated SASSA official.

6.6 Compile a register of work done to be used for claiming purposes.

6.7 Invoice the Agency for completed work.

6.8 Maintain confidentiality over information.

6.9 Provide one-on-one feedback to the Primary Assessors.

1.1 “Closing time” means the date and hour specified in the bidding documents

for the receipt of bids.

1.2 “Contract” means the written agreement entered into between the purchaser

and the provider, as recorded in the contract form signed by the parties,

including all attachments and appendices thereto and all documents

incorporated by reference therein.

1.3 “Contract price” means the price payable to the provider under the contract

for the full and proper performance of his contractual obligations.

1.4 “Corrupt practice” means the offering, giving, receiving, or soliciting of any

thing of the value to influence the action of a public official in the procurement

process or in contract execution.

1.5 “Countervailing duties” are imposed in cases where an enterprise abroad is

subsidized by its government and encouraged to market its products

internationally.

1.6 “Country of origin” means the place where the goods were mined, grown or

produced or from which the services are supplied. Goods are produced

when, through manufacturing, processing or substantial and major assembly

of components, a commercially recognized new product results that is

substantially different in basic characteristics or in purpose or utility from its

components.

1.7 “Day” means calendar day.

1.8 “Delivery” means delivery in compliance of the conditions of the contract or

order.

1.9 “Delivery ex stock” means immediate delivery directly from stock actually on

hand.

1.10 “Delivery into consignees store or to his site” means delivered and

unloaded in the specified store or depot or on the specified site in compliance

with the conditions of the contract or order, the provider bearing all risks and

charges involved until the supplies are so delivered and a valid receipt is

obtained.

1.11 “Dumping” occurs when a private enterprise abroad market its goods on

own initiative in the RSA at lower prices than that of the country of origin and

which have the potential to harm the local industries in the RSA.

1.12 “Force majeure” means an event beyond the control of the provider and not

involving the provider’s fault or negligence and not foreseeable. Such events

may include, but is not restricted to, acts of the purchaser in its sovereign

capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions

and freight embargoes.

1.13 “Fraudulent practice” means a misrepresentation of facts in order to

influence a procurement process or the execution of a contract to the

detriment of any bidder, and includes collusive practice among bidders (prior

to or after bid submission) designed to establish bid prices at artificial non-

competitive levels and to deprive the bidder of the benefits of free and open

competition.

1.14 “GCC” means the General Conditions of Contract.

1.15 “Goods” means all of the equipment, machinery, and/or other materials that

the provider is required to supply to the purchaser under the contract.

1.16 “Imported content” means that portion of the bidding price represented by

the cost of components, parts or materials which have been or are still to be

imported (whether by the provider or his subcontractors) and which costs are

inclusive of the costs abroad, plus freight and other direct importation costs

such as land costs, dock dues, import duty, sales duty or other similar tax or

duty at the South African place of entry as well as transportation and handling

charges to the factory in the Republic where the supplies covered by the bid

will be manufactured.

1.17 “Local content” means that portion of the bidding price which is not included

in the imported content provided that local manufacture does take place.

1.18 “Manufacture” means the production of products in a factory using labour,

materials, components and machinery and includes other related value-

adding activities.

1.19 “Order” means an official written order issued for the supply of goods or

works or the rendering of a service.

1.20 “Project site,” where applicable, means the place indicated in bidding

documents.

1.21 “Purchaser” means the organization purchasing the goods.

1.22 “Republic” means the Republic of South Africa.

1.23 “SCC” means the Special Conditions of Contract.

1.24 “Services” means those functional services ancillary to the supply of the

goods, such as transportation and any other incidental services, such as

installation, commissioning, provision of technical assistance, training,

catering, gardening, security, maintenance and other such obligations of the

provider covered under the contract.

1.25 “Written” or “in writing” means hand-written in ink or any form of electronic

or mechanical writing.

6.1 The supplier shall indemnify the purchaser against all third-party claims of

infringement of patent, trademark, or industrial design rights arising from use

of goods or any part thereof by the purchaser.

7.1 Within thirty (30) days of receipt of the notification of contract award, the

success bidder shall furnish to the purchaser the performance security of the

amount specified in SCC.

7.2 The proceeds of the performance security shall be payable to the purchaser

as compensation for any loss resulting from the provider’s failure to complete

his obligations under the contract.

7.3 The performance security shall be denominated in the currency of the

contract, or in a freely convertible currency acceptable to the purchaser and

shall be in one of the following forms:

(a) a bank guarantee or an irrevocable letter of credit issued by a

reputable bank located in the purchaser’s country or abroad,

acceptable to the purchaser, in the form provided in the bidding

documents or another form acceptable to the purchaser; or

(b) a cashier’s or certified cheque.

7.4 The performance security will be discharged by the purchaser and returned to

the supplier not later than thirty (30) days following the date of completion of

the supplier’s performance obligations under the contract, including any

warranty obligations, unless otherwise specified in SCC.

13.1 The supplier may be required to provide any or all of the following services,

including additional services, if any, specified in the SCC:

(a) performance or supervision of on-site assembly and/or commissioning

of the supplied goods;

(b) furnishing of tools required for assembly and/or maintenance of the

supplied goods;

(c) furnishing of a detailed operations and maintenance manual for each

appropriate unit of the supplied goods;

(d) performance or supervision or maintenance and/or repair of the

supplied goods, for a period of time agreed by the parties, provided

that this service shall not relieve the provider of any warranty

obligations under this contract; and

(e) training of the purchaser’s personnel, at the provider’s plant and/or on-

site, in assembly, start-up, operation, maintenance, and/or repair of the

supplied goods.

13.2 Prices charged by the supplier for incidental services, if not included in the

contract price for the goods, shall be agreed upon in advance by the parties

and shall not exceed the prevailing rates charged to other parties by the

provider for similar services.

14.1 As specified in SCC, the supplier may be required to provide any or all of the

following materials, notifications, and information pertaining to spare parts

manufactured or distributed by the supplier:

1. such spare parts as the purchaser may elect to purchase from the provider,

provided that this election shall not relieve the provider of any warranty

obligations under the contract, and

2. in the event of termination of production of the spare parts:

a) Advance notification to the purchaser of the pending termination, in sufficient

time to permit the purchaser to procure needed requirements; and

b) Following such termination, furnishing at no cost to the purchaser, the

blueprints, drawings, and specifications of the spare parts, if requested.

15. Warranty

15.1 The supplier warrants that the goods supplied under the contract are new,

unused, of the most recent or current models, and that they incorporate all

recent improvements in design and materials unless provided otherwise in the

contract. The provider further warrants that all goods supplied under this

contract shall have no defect, arising from design, materials, or workmanship

(except when the design and/or material is required by the purchaser’s

specifications) or from any act or omission of the provider, that may develop

under normal use of the supplied goods in the conditions prevailing in the

country of final destination.

15.2 This warranty shall remain valid for twelve (12) months after the goods, or any

portion thereof as the case may be, have been delivered to and accepted at

the final destination indicated in the contract, or for eighteen (18) months after

the date of shipment from the port or place of loading in the source country,

whichever period concludes earlier, unless specified otherwise in SCC.

15.3 The purchaser shall promptly notify the supplier in writing of any claims

arising under this warranty.

15.4 Upon receipt of such notice, the supplier shall, within the period specified in

the SCC and with all reasonable speed, repair or replace the defective goods

or parts thereof, without costs to the purchaser.

15.5 If the supplier, having been notified, fails to remedy the defect(s) within the

period specified in SCC, the purchaser may proceed to take such remedial

action as may be necessary, at the provider’s risk and expense and without

prejudice to any other rights which the purchaser may have against the

provider under the contract.