Maintenance, servicing and repair of three hydroboilers (two 7.5L And one 5l) – trade & investment kwazulu-natal (RFQ202627/35) – closing 13 august 2026, 12:00 pm

Closing date and time: 13 August 2026 at 12:00 PM. No briefing session is scheduled. Quotations must remain valid for 90 days from the closing date.

All enquiries must be sent via email to [email protected]. No other contact details are provided.

Submit responses by email to [email protected], with the RFQ number in the subject line, before the closing date and time. Late or incomplete submissions will be invalidated. The quotation must be on company letterhead and include the following returnable documents: SBD 1 (Invitation to Bid, Parts A and B), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim Form), POPIA consent form, and proof of CSD registration or MAAA number. Quoting on fewer items or quantities than requested will invalidate the quotation. The quotation must remain valid for 90 days from the closing date. Bidders bear all costs of preparing and submitting the RFQ.

Returnable documents: quotation on company letterhead; completed and signed SBD 4 (Declaration of Interest); completed and signed SBD 1 (Invitation to Bid, Parts A and B); completed and signed POPIA consent form; completed and signed SBD 6.1 (Preference Points Claim Form); copy of CSD Report or MAAA Number; and information requested as per the mandatory requirements.

Evaluation follows three phases: Phase 1 (SCM administrative requirements) checks submission of CSD registration or SARS PIN, SBD 4, SBD 1, POPIA consent form, and SBD 6.1; failure to provide these may disqualify the bid. Phase 2 (compliance with RFQ specifications) requires quoting on all items and quantities as requested. Phase 3 (price and specific goals) uses the 80/20 system: price weighs 80 points and specific goals weigh 20 points. Specific goals: 10 points for enterprises located in eThekwini Municipality (proof: utility bill, valid lease agreement, or original proof of address signed by a Ward Councillor; bidders outside eThekwini score 0) and 10 points for more than 51% youth ownership (proof: ID copies of directors, CSD report, B-BBEE certificate, or affidavit; less than 51% scores 0). Failure to submit SBD 6.1 results in zero points for specific goals. Tax compliance of the recommended bidder will be verified on CSD or SARS e-Filing before award.

Scope: maintenance, servicing, and repair of three Hydroboil units at Trade & Investment KwaZulu-Natal offices: two 7.5-litre units and one 5-litre unit. The successful bidder must inspect and assess all three units, diagnose faults, and carry out all necessary repairs to restore them to full operational condition. Servicing must include cleaning internal components, descaling the boiling chamber, cleaning filters, inspecting electrical components, heating elements, safety devices, water connections, seals and gaskets, and functional testing after servicing. Repairs must include replacing worn or defective components, faulty taps or opening/closing mechanisms, damaged seals and washers, and defective electrical components, and repairing leaks. After repairs, the bidder must test each unit, confirm correct water temperature and flow, check for leaks, and demonstrate proper operation to TIKZN representatives. The bidder must comply with Occupational Health and Safety requirements. A minimum six-month warranty on all workmanship and a manufacturer's warranty on all replacement parts is required; workmanship defects during the warranty period must be rectified at no cost to TIKZN. Delivery location: Trade & Investment KwaZulu-Natal, Kingsmead Office Park, Durban.

The bidder must inspect and assess all three Hydro boil units to determine their operational condition. Servicing must include cleaning internal components, descaling the boiling chamber, cleaning filters, inspecting electrical components, heating elements, safety devices, water connections, seals and gaskets, and functional testing after servicing. Repairs must include diagnosing all faults, replacing worn or defective components, faulty taps or opening/closing mechanisms, damaged seals and washers, and defective electrical components, and repairing leaks. Each hydro boiler must be fully operational after repairs. After repairs, the bidder must test each unit, confirm correct water temperature and flow, check for leaks, and demonstrate proper operation to TIKZN representatives.

The work must be undertaken by a suitably qualified and experienced service provider capable of servicing commercial Hydroboil units and supplying genuine or equivalent replacement parts.

After repairs, the bidder must test each hydro boiler, confirm correct water temperature and flow, check for leaks, and demonstrate proper operation to TIKZN representatives. The bidder must comply with Occupational Health and Safety requirements. A minimum six-month warranty on all workmanship and a manufacturer's warranty on all replacement parts is required; workmanship defects during the warranty period must be rectified at no cost to TIKZN.

The quotation must clearly indicate labour costs, cost of replacement parts, call-out fee (if applicable), VAT, total quotation amount, and estimated repair completion period. Prices must be inclusive of all applicable taxes, including VAT.

Prices must be inclusive of all applicable taxes, including VAT. The quotation must clearly indicate labour costs, cost of replacement parts, call-out fee (if applicable), VAT, total quotation amount, and estimated repair completion period. Price weighs 80 points in the evaluation. The quotation must remain valid for 90 days from the closing date. Bidders bear all costs of preparing and submitting the RFQ.

Bidders must be registered on the Central Supplier Database (CSD) or provide a SARS PIN. Required forms: SBD 4 (Declaration of Interest) disclosing any state employment or connections to the procuring institution; SBD 1 (Invitation to Bid) including supplier information and tax compliance details; SBD 6.1 (Preference Points Claim Form) under the Preferential Procurement Regulations 2022; and a POPIA consent form. Tax compliance status will be verified on CSD or SARS e-Filing before award. Bids from persons in the service of the state, or companies with directors who are, will not be considered. Proof of authority to sign (e.g., company resolution) must be submitted.

The successful bidder must provide a minimum six-month warranty on all workmanship and a manufacturer's warranty on all replacement parts. Any workmanship-related defects identified during the warranty period must be rectified at no additional cost to TIKZN. No RFQ is deemed accepted until a formal contract, letter of award, or order form is prepared and executed. Quotations must remain open for acceptance for 90 days from the closing date. Bidders bear all costs of preparing and submitting the RFQ; TIKZN is not liable for any such costs.

Bidders must submit responses via email to [email protected] before or on the stipulated date and time. Late and incomplete submissions will invalidate the quotation. The quotation must be on company letterhead and include all requested information.

Evaluation uses the 80/20 preference point system under the Preferential Procurement Regulations 2022. Price weighs 80 points; specific goals weigh 20 points. Specific goals: 10 points for enterprises located in eThekwini Municipality (proof: utility bill, valid lease agreement, or original proof of address signed by a Ward Councillor; bidders outside eThekwini score 0) and 10 points for more than 51% youth ownership (proof: ID copies of directors, CSD report, B-BBEE certificate, or affidavit; less than 51% scores 0). Failure to submit SBD 6.1 results in zero points for specific goals. Tax compliance of the recommended bidder will be verified on CSD or SARS e-Filing before award.