Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
Steenbokpan Road - Onverwacht - Lephalale - 0555
Organization Type
GOVERNMENT
Published
20 Aug 2026
OCDS Reference
ocds-9t57fa-166205
ESKOM requires professional catering and event management services for its group capital division employees at medupi power station in limpopo. Services are on an ad-hoc, as-and-when-required basis, with all meals and refreshments prepared at the contractor's premises and delivered to designated points. The most consequential requirement is that the contractor must operate within a 65 km radius of lephalale and comply with strict sheq and environmental standards.
Bidders must be able to prepare all meals and refreshments at their own premises and deliver them safely to Employer-specified destinations.
Bidders must provide a range of catering services including refreshments, platters, finger lunches (with halal and vegetarian options), and hot/cold beverages.
Bidders must supply all catering equipment, décor, and branded uniforms, and ensure staff wear SABS-compliant PPE.
Bidders must provide safe staff transport within a 65 km radius of Lephalale, complying with Eskom Vehicle Safety Specifications (32-345).
Bidders must comply with SHEQ requirements including the OHS Act, Foodstuffs, Cosmetics and Disinfectants Regulation R638, and general hygiene regulations (GN R723 of July 2002).
Bidders must adhere to environmental requirements aligned with UN SDGs and the Medupi Construction Environmental Management Plan, applying the 4Rs principle.
Bidders must complete and submit SBD 1, SBD 4, and SBD 9 as returnable forms.
Continue with tenders sharing this issuer, category, or province.
Return to this tender’s issuing organisation, province, or category.
Continue with tenders sharing this issuer, category, or province.
Date & Time
Wednesday, 02 September 2026 - 10:00
Venue
https://teams.microsoft.com/meet/358821085117687?p=IHeJbSu86uhiZXjKIg
Categories
Request for Bid(Open-Tender)
Steenbokpan Road - Onverwacht - Lephalale - 0555
AI Document Analysis Stages
Review in progress
The information shown on this card is preliminary. Our procurement team is currently finalising the submission guidelines, evaluation criteria, technical specifications, financial requirements, and compliance sections so you have a clean, bid-ready summary to work from. Documents being finalised: SHEQ_Policy_Poster Rev8.pdf, 348-31313 Medupi Amended Water Use License Rev 1 December 2020 (Station).pdf, Tender Technical Evaluation Strategy -Events_Catering.pdf. You don’t need to refresh — this page will pick up the updated review automatically.
20 Aug
2026
Tender Published
Tender was published
02 Sept
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdf
The provided document is an Occupational Health and Safety Baseline Risk Assessment for Medupi Power Station, not the tender specification for catering and event management services. It lists hazards and controls for office and construction activities but contains no scope, deliverables, or conditions specific to the catering tender.
348-9998439 Site Start-Up Checklist Rev 3.pdf
Catering functions and event management services for group capital division employees at Medupi Power Station, issued by Eskom.
240-105658000 Supplier Quality Management Specification Rev. 3.pdf
This document is Eskom's generic Supplier Quality Management specification (240-105658000, Revision 3), which outlines minimum quality requirements for all existing and potential suppliers. It does not contain the specific scope, evaluation criteria, returnable forms, or eligibility conditions for the catering and event management tender at Medupi Power Station; instead, it defines the quality management system (QMS) requirements that any supplier must comply with when contracting with Eskom.
348-31313 Medupi Amended Water Use License Rev 1 December 2020 (Station).pdf
Eskom is procuring catering and event management services for Group Capital Division employees at Medupi Power Station in Limpopo.
20months Catering and Events Management Services at Medupi Blankl BOQ.pdf
Provision of catering functions and event management services for Group Capital Division employees at Medupi Power Station, Limpopo, for Eskom. The scope includes preliminaries, labour, meals, platters, gift packs, beverages, and equipment for 67 events.
NEC - Document Catering 23.02.2026 (002) (002).pdf
Eskom is procuring ad-hoc catering and event management services for Group Capital Division employees at Medupi Power Station in Lephalale, Limpopo. The contract is a 20-month NEC3 Term Service Contract (TSC3) with a rates-based price list, covering meal preparation, delivery, on-site setup, staffing, and post-event cleaning.
32-95 OHS Incident Management Pocedure Rev 9.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The tender requires bidders to comply with Eskom's Occupational Health and Safety Incident Management Procedure (32-95), which governs incident identification, emergency response, notification, investigation, and corrective actions for all work-related incidents.
348-10082055 Environmental File for Contractors.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The document provided is an environmental file evaluation checklist for contractors working at Medupi, not the full tender specification.
348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf
ESKOM is seeking a contractor to provide catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The contractor must comply with extensive Safety, Health and Environmental (SHE) requirements outlined in the specification, including food safety (HACCP), risk assessments, and a SHE plan.
SHEQ_Policy_Poster Rev8.pdf
240-77037682 - Occupational Health and Safety Act Section 37(20 Agreement Form - Rev 7.pdf
Eskom is procuring catering functions and event management services for its Group Capital Division employees at Medupi Power Station in Limpopo. The tender includes a mandatory Section 37(2) Agreement regarding compliance with the Occupational Health and Safety Act.
32-1126_Smoking_Policy.pdf
No summary available
240-68099512 Form A Rev 9.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station, under a tender issued by Eskom with a closing date of 2 September 2026 at 10:00 UTC.
348 - 681011 Medupi EMP Revision 2 - September 2010.pdf
The document supplied is an Environmental Management Plan (Revision 2, April 2010) for the construction phase of the Medupi Coal-Fired Power Station in Lephalale, Limpopo, and does not contain specifications, pricing, evaluation criteria, or returnable forms for the catering and event management services tender described in the title.
348-880696 SPCC Work Instruction Rev 4.pdf
Eskom is procuring catering and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The tender is managed by Eskom and requires bidders to provide full-service catering for functions and events at the power station site.
Tender Technical Evaluation Strategy -Events_Catering.pdf
Eskom Environmental Strategy Rev 5.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo.
348-275237 Environmental Communications Procedure Rev 9.pdf
Eskom is procuring catering and event management services for employees of the Group Capital Division at Medupi Power Station in Limpopo. The contract will cover the provision of catering functions and related event management.
348-389557 Medupi-Matimba Contractor Quality Specification Rev 5 ._.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The tender is issued by Eskom Holdings SOC Ltd.
348-717685 Handling of Environmental Nonconformances Rev 9.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo Province.
Catering and event Technical evaluation excel spreadsheet.xlsx
Eskom is procuring a contract for the provision of catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The contract requires a supplier to deliver on-site catering, menu planning, and event management services for the workforce.
348-22351 Medupi Sewage Management Plan Rev 5.pdf
No summary available
240-109253698 Template for a Typical Contract Quality Plan.pdf
Eskom is seeking a supplier for catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The document provided is a generic Contract Quality Plan (CQP) template that bidders must complete and submit as part of their tender response. The actual scope of work, eligibility criteria, and evaluation details are not included in this document.
348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf
Eskom seeks a contractor to provide professional catering and event management services on an ad-hoc basis for employees at Medupi Power Station. Meals must be prepared off-site and transported to designated delivery points. The tender is evaluated on mandatory compliance (R638 certificate and FEDHASA registration) and qualitative criteria (experience, methodologies, menu, key personnel, laboratory accreditation) with a minimum technical score of 75%.
348-693723 Environmental Incident Management Procedure Rev 9.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The tender covers the provision of catering and event management for staff events at the power station site.
348-882048 Medupi EMS Scope and Manual Rev 9.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station. The tender is issued by Eskom's Group Capital Division and is based in Limpopo Province.
Invitation to Tender (ITT).pdf
Eskom is seeking a supplier to provide catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The contract will be governed by the NEC3 Term Service Contract and evaluated using an 80/20 preference points system (price 80 points, specific goals 20 points) with a mandatory functionality threshold of 70%.
20months Catering and Events Management Services at Medupi PS Blank BOQ.xlsx
Provision of catering functions and event management services for approximately 67 events at Medupi Power Station, including meals, beverages, equipment hire, and related services for Eskom's Group Capital Division employees.
348-9998439 Site Shutdown Checklist Rev 3.pdf
Eskom is procuring catering functions and event management services for Group Capital Division employees at Medupi Power Station in Limpopo. The tender is for a long-term contract covering the provision of food and event coordination at the power station site.
SOW -Provision of catering functions and event management at Medupi Power Station.pdf
Eskom seeks a contractor to provide professional catering and event management services on an ad-hoc basis for the Group Capital Division at Medupi Power Station in Limpopo. All meals and refreshments must be prepared at the contractor's own premises and delivered to designated points. The contract is for an indefinite period with services called off as needed.
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Median Estimate
R 234 900
Range
Based on 13 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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Description
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)This specification defines the minimum quality requirements for all Eskom suppliers. It outlines the criteria for selection, evaluation, vendor registration, management, monitoring, assessment, and auditing of suppliers. Suppliers must demonstrate commitment to a QMS conforming to ISO 9001.
Important Dates
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)Closing date: 2 September 2026 at 10:00.
Contact Information
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown){"name":null,"email":null,"phone":null,"department":"Supply Chain Management","address":null}
Technical Specifications
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)Title: Supplier Quality Management: Document Identifier: 240-105658000
Alternative Reference QM 58
Number:
Area of Applicability: Eskom Holdings SOC Ltd
Functional Area: Quality Management
Revision: 3
Total Pages: 28
Next Review Date: October 2024
Disclosure Controlled Disclosure
Classification:
Compiled by Supported by Functional Authorized by
Responsibility
SA Sambo P Dondashe L Meyer K Pather
Chief Advisor Middle Manager Acting Senior General Manager
Quality Quality Manager Quality Risk and
Management Management Management Sustainability
Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021
EDC TN Formatted 15.10.2021
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Content
. Introduction ............................................................................................................................... 3
2.1 Scope ............................................................................................................................... 3
2.1.1 Purpose ................................................................................................................. 3
2.1.2 Applicability ........................................................................................................... 3
2.1.3 Effective date ......................................................................................................... 3
2.2 Normative/Informative References ................................................................................... 3
2.2.1 Normative .............................................................................................................. 3
2.2.2 Informative............................................................................................................. 3
2.3 Definitions ........................................................................................................................ 4
2.4 Abbreviations ................................................................................................................... 5
2.5 Roles and Responsibilities ............................................................................................... 6
2.6 Process for Monitoring ...................................................................................................... 6
2.7 Related/Supporting Documents ........................................................................................ 6
3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7
3.2 Quality Plan ...................................................................................................................... 8
3.3 Contract Quality Plan........................................................................................................ 8
3.4 Quality Control Plan ....................................................................................................... 10
3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16
3.7 Post-Contract Award ...................................................................................................... 17
3.7.1 Contract Execution .............................................................................................. 17
3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18
3.7.3 Supplier Quality Audit .......................................................................................... 18
3.8 Standard Conditions ....................................................................................................... 19
3.8.1 Rights of Access .................................................................................................. 19
3.8.2 Eskom Rights to Information ................................................................................ 20
3.8.3 Preservation ........................................................................................................ 21
3.8.4 Quality Audits Related Conditions ....................................................................... 25
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by
Eskom ................................................................................................................. 25
3.8.6 Special Processes ............................................................................................... 26
Acceptance ............................................................................................................................. 27
Revisions ................................................................................................................................ 27
Development Team ................................................................................................................ 27
Acknowledgements ................................................................................................................ 28
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The intention of this specification is to specify and describe the minimum quality requirements for all
existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,
vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s
position is to partner with suppliers who fully demonstrate commitment to the development,
implementation, and maintenance of a quality management system (QMS) that conforms to the
requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve
their QMS and enhance service delivery by implementing and conforming to the standard.
2.1 Scope
2.1.1 Purpose
The purpose of this specification is to outline the requirements according to which suppliers shall
develop,
implement,
maintain, and
continually improve
a quality management system (QMS) based on ISO 9001, which should form the basis for conformity
to Eskom quality requirements and continually adhere to them throughout the duration of a contract
2.1.2 Applicability
This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,
suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests
for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products
and services.
2.1.3 Effective date
Date of authorisation of the specification
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
[1] ISO 9001 Quality Management Systems – Requirements
[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.
2.2.2 Informative
[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary
[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy
[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained
Success
[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy
[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure
[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )
[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions
[11] 240-12248652 Supplier Quality Management: List of Tender Returnables
[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and
Activities
[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures
2.3 Definitions
The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.
2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product
may comprise multiple individual components
2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality
required by the contract. It is a framework for the contractor’s process for delivering quality.
Purpose of a CQP is to outline how the results defined in the specifications will be achieved.
2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/
manufacturing shall not proceed without the attendance of, and written authorisation of, an
Eskom representative or Eskom inspection agency, whichever is applicable.
2.3.4 Intervention Points: those control points indicated by the various controlling bodies
concerned with the implementation of a specific QCP/ ITP. These can be in the form of
inspection, hold points, surveillances, witnesses, reviews and verifications.
2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of
performing quality assurance/ quality control, monitoring, inspection and/ or expediting
services.
2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or
health, causes an environmental incident, cause a huge production loss or major equipment
damage. Equipment that are safety/ redundancy/ protective device or covered by statutory
regulations requirements.
2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,
causes significant costs or secondary damage.
2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,
environmental, cost, availability and/ or reliability of plant.
2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that
renders the quality of an item, component, or product unacceptable or indeterminate. The
term also covers a deficiency in, or deviation from/non-adherence to, the quality management
system requirements, prescribed production processes, and/or related documentation such
as procedures and instructions.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be
applied to a specific object.
2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the
execution of the project, inclusive of test methods, procedures, and acceptance criteria (This
term is equivalent to QIP and ITP).
2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.
Requirements are generally specified in the purchase order and/or contract documentation,
but may not be limited to these.
2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside
the control room (breakers, bus-bars, CT’s, VT’s and transformers).
2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control
and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and
tele-control).
2.3.15 Special Process: is any production or service process which generates products or services
which cannot be measured, monitored, or verified prior to delivery and use.
2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.
A supplier may be a natural or legal person and includes any employee acting within the
course and scope of his/her employment or any agent or manager acting for, or on behalf of,
or in the interests of, the person registered as supplier on the Eskom supplier database.
2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that
enters into a subcontract and assumes some of the obligations of the supplier or prime
contractor.
2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection
activity will take place. Work may proceed, provided Eskom or its inspection agency has been
formally notified and confirmed that inspection is waived.
2.4 Abbreviations
Abbreviation Explanation
AIA Approved Inspection Authority
CA Corrective Action
CQP Contract Quality Plan
FIDIC Federation Internationale Des Ingenieurs- Conseils
FMECA Failure Mode, Effects and Criticality Analysis
HAZOP Hazard and Operability Study
ISO International Organisation for Standardisation
ITP Inspection and Test Plan
NC Nonconformity
NDT Non Destructive Testing
PMI Positive Material Identification
QCP Quality Control Plan
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Abbreviation Explanation
QMS Quality Management System
PQP Project Quality Plan
RFI Request for Information
RFQ Request for Quotation
RFP Request for Proposal
SHEQ Safety, Health, Environment, and Quality
SETA Skills Education Training Authorities
WPS Welding procedure specifications
WQR Welder’s Qualification Record
2.5 Roles and Responsibilities
Eskom Quality representative/ professional will select applicable requirements for existing and
potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier
Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001
Standard).
The existing and/ or potential suppliers must complete, sign and return Form A with the other
returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and
responsibilities for this standard are defined within the text of this specification.
2.6 Process for Monitoring
The application of this specification throughout Eskom shall be audited as per the management
system audit schedule.
2.7 Related/Supporting Documents
The documents superseded by this specification: all divisional and business unit supplier quality
requirements standards and/or specifications.
Forms and templates:
[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management
Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form
A)
[2] 240-109253698 Template for a Typical Contract Quality Plan
[3] 240-109253302 Quality Control Plan/Inspection and Test Plan
[4] 240-126469599 Method Statement Template.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
The quality assessment criteria and Form A of this specification will be selected and completed by
an Eskom Quality representative/ professional who will identify the applicable supplier quality
requirements to be met.
Form A of this specification must also be completed and signed by the supplier responding to an
Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements
as per this specification and ISO 9001 Standard or any additional quality requirements specific to
the scope of work.
3.1 Supplier and Sub-Supplier Quality Management System Requirements
3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS
that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest
applicable revision) and in accordance with the requirements of this specification.
3.1.2 Such a formal system shall consist of the appropriate documented information required by
ISO 9001 and may include a quality manual, quality plans, work procedures, work
instructions, method statements, work flow documentation, etc., as the case may be. This
requirement constitutes the most basic QMS requirements.
3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001
certificate from an accredited certification body, as indicated in the applicable Eskom
invitation (this requirement applies equally to both the supplier and any/ all manufacturing
third-party organisations mentioned above).
3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of
quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,
documented, implemented, reviewed and maintained QMS that complies with the
requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the
main supplier invariably requires the assistance of a sub-supplier in order to realise its own
supply obligations. The aforementioned requirement applies equally in all cases where any
such sub-supplier’s scope of responsibility includes the provision of any of the following
activities, namely, design and development, manufacturing, maintenance, testing, storage,
delivery, installation, commissioning, and project management, or in the cases the supplier
name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must
ensure that the changed entity can still fulfil the requirements as set out in the contract
documentation.
3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier
facilities.
3.1.6 The main supplier shall be responsible for defining and managing the specific quality
assurance and control elements applicable to the respective sub-supplier’s scope of
work/supply and ensure that its sub-supplier(s) quality programmes support Eskom
requirements.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect
the quality system prior to implementation of these changes.
3.1.8 The main supplier shall develop and implement a performance management programme for
their sub-supplier. The programme shall include, but not limited to:
Verification of the QMS
Audits and surveillances
Regular assessment of the CQPs and reviews of QCPs.
NC and Defect Management
Inspection and test plans
Risk management
3.2 Quality Plan
The information in this section constitutes the minimum requirements for a quality plan.
3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the
categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services
and processes shall have a documented, implemented, reviewed and maintained contract
quality plan and/or quality control plan (inspection and test plan).
3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All
production and/ or service provision shall be carried out in accordance with a documented
and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test
plan (ITP).
3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the
supplier’s quality system in order to demonstrate its ability towards both controlling and
meeting specified Eskom requirements.
Note 1: Contract Quality Plan should address the quality assurance elements related to the scope
of work and/ or technical specification.
Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality
control elements related to the scope of work and/ or technical specification.
3.3 Contract Quality Plan
The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality
plans (CQPs) and associated documentation in accordance with the requirements of project QMS
processes applicable to the sub-supplier’s scope of work.
The supplier shall, where applicable, based on scope of work criticality, ensure that procurement
documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for
supplier and Eskom review.
The main supplier shall ensure that sub-supplier CQPs are developed and implemented in
accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In
addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall
include the following (as applicable):
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.3.1 The management of records, including material tests, positive material identification (PMI)
testing, material certification, etc.
3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of
inspection.
3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior
to shipment.
3.3.4 The special processes related to welding: management of the welder’s qualification record
(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)
that will be used in the performance of work for supplier review and acceptance prior to
commencing manufacture. Welders shall be qualified to the specified Codes of Construction
for the applicable procedures. The requirements for qualification shall be specified by the
supplier, and welder records shall be maintained by sub-suppliers performing the work.
3.3.5 The special installation procedures and other required fabrication or manufacturing
procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)
that will be used in the performance of work shall require supplier review and acceptance
prior to commencing manufacture. The personnel carrying out special processes (for
example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully
verified by subsequent inspection and test shall be suitably qualified and, where applicable,
registered with statutory bodies as legally required, that is, as radiographic workers to conduct
radiography. The requirements for the qualification shall be specified, and personnel records
shall be maintained in accordance with the Project Quality Personnel Qualification
Specification and, where applicable, legal requirements.
3.3.6 The personnel required to perform special processes shall be certified competent through a
certificate of competency in accordance with the company’s internal training management
and competency control procedures or an external certification body (for example, NDT)
through an accredited service provider as per Skills Education Training Authorities (SETA)
requirements.
3.3.7 All personnel who perform activities that affect quality shall have their training needs identified
and documented. The required training shall be implemented in accordance with the
company’s training management and competency control procedures. All the training
certificates shall meet the SETA requirements in terms of having the unit standard completed
and the accreditation number of the service providers.
3.3.8 Instructions and requirements for equipment and materials storage, preservation, and
maintenance, including identification of materials required for preservation and maintenance,
are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that
appropriate resources are available at the time of delivery.
3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s
sub-suppliers by Eskom or it agent.
3.3.10 The CQP information need to include, but not limited to:
Spells out the aspects of the QMS to be applied within a specific Eskom project, and the
methods to be utilised to ensure quality.
Outline the resources, the communication channels, applicable documents and records to be
generated.
Management Authority and Responsibility from both supplier and client need to outline in the
Cqp.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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List of documents and records that will be used and submitted during the execution of the
project.
Communications channels should include contact person and contact details
Monitoring & measurement procedures for activities need to be indicated.
3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements
Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-
fabrication meeting and prior to commencement of manufacturing, whichever is earlier.
3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does
not have a CQP template.
3.4 Quality Control Plan
The supplier shall develop and implement processes and procedures that efficiently and effectively
monitor, verify and document the quality of the scope of work for deliverables.
The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail
sufficient to address all quality-control-related activities in a chronological order, from contract review
through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,
hand-over documentation, and certification. In addition, the supplier shall ensure compliance with
the following requirements:
3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a
supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be
performed and special attention to controls related to critical products and services.
3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and
they shall allow for the insertion of Eskom specific requirements, including hold and witness
points prior to the commencement of work.
3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection
authority or agency’s agreement prior to the commencement of work involving an activity
affected by such changes.
3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final
acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation
inspections where contracted, preservation, site acceptance tests, construction and erection
works, and pre-commissioning and commissioning tests.
3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier
Qcp/ itp.
3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at
the work location, and Eskom representatives on site shall have on-going access to this
information. Workplace documentation shall be available in English and in any workforce-
appropriate language.
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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-
supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details
of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-
supplier scope of work.
3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper
implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by
sub-suppliers.
3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of
selected functions and to perform surveillance or audits of the work.
3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can
be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or
other risks.
3.4.11 A QCP/ ITP shall contain the following information:
Eskom contract number and title
The supplier’s order number
Identification of the area of works/contract
Description of the work, with components, item number, and activity date
QCP/ITP unique number
A list of the sequence of operations, including inspection and tests
The identification of the specification, drawing number, or procedure for each operation,
with reference to the relevant criticality risk rating
The acceptance criteria, with reference to the technical specification, in-house, national, or
international standard, with the relevant clause number for each operation
The inspection and test activities that the supplier has nominated for its intervention points
Provision for the inclusion of intervention points nominated by Eskom and/or its authority/
agency
Provision for intervention point acceptance by date and signature for all parties having
intervention in the plan
Inspection and test records to be generated by the supplier for each operation and an
indication of records to be provided to Eskom (as applicable)
3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated
documentation applicable to the sub-supplier scope of work. Any changes made to the QCP
after submission must be resubmitted to Eskom for further review. The supplier shall ensure
that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements
Specifications, including, but not limited to, the following requirements:
Clear and unambiguous description of the equipment and location(s) at which each activity
will take place, including facility location(s)
Identification of quality verification activity and stage
The details of reference documents, procedures, or method statements to be utilised in
performance of the activity, including specific reference to actual sections and pages of
procedures, standards, instructions, specifications, etc.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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Definition of acceptance criteria
Listing of certifying or verifying documents generated to provide evidence of compliance
with specified requirements; documents are to be provided using the proper Eskom
document numbering requirements
Identification of main supplier and sub-supplier (where applicable) third-party/approved
inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,
document review, and verification monitoring points and provision for sign-off of each of the
above-mentioned parties for each intervention point
Qualification requirements for quality control inspectors, including any third-party/AIA
inspectors
Listing of all proposed test procedures
Acceptance criteria for each inspection or test in alignment with specified tolerances
A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where
applicable), and Eskom prior to commencement of work
Inspection or testing intervention points, including, but not limited to, factory acceptance test
and package acceptance test, witness, and hold points
3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start
of each subsequent phase.
The supplier shall arrange coordination meetings with Eskom prior to placement of orders
for items or equipment to ensure that all technical and commercial requirements are clear
and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.
Supplier inspection personnel, including inspection agency personnel, shall be competent
and qualified to perform inspection and testing assignments. Mobilisation of all such
personnel shall be in compliance with the Project Quality Personnel Qualification
Specification.
3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with
comprehensive, clearly written, and unambiguous inspection and testing protocols, including
processes, procedures, and methods that shall include, but not be limited to, the following:
Requirements for inspection checklists and inspection assignments, with lists of items to be
inspected
An inspection and testing report format, report content, schedule for report processing and
distribution, and report retention requirements
Inspection and test report results response tracking (log) and resolution of nonconformity in
inspection and test processes, procedures, or methods and nonconformity identified in
inspection and test results
Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the
equipment and sub-systems (if applicable)
Hazard and Operability Study (HAZOP) report, as applicable
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier
inspection and testing programmes. These shall include review of sub-supplier inspection
reports and other quality control documentation. Additional formal assessment of
manufacturing, fabrication, and assembly facility operations shall be conducted by the
supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s
inspection and testing programmes. Assessment frequency shall be established in
consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and
performance information. The assessment scope and schedule shall be developed in
consultation with Eskom.
3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased
product compliance with specifications shall obtain document return/review status prior to
implementation.
3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to
deliver the works.
3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will
keep minutes of these meetings.
3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or
AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality
representatives who will be involved in the works, and records are to be kept.
3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the
supplier’s or sub-supplier’s premises and on site where the work is being performed. The
supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.
3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality
control activities, either in the capacity as an AIA or inspection agency, on the works
contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,
hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such
organisation to carry out its work on behalf of Eskom.
3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier
does not have a QCP/ ITP template.
3.5 Pre-Contract Award: Quality Requirement
3.5.1 Main Supplier and Sub-supplier Categories
Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are
classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality
documentation as per the tender selected category (indicated in Form A) using the list of tender
returnables document.
NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for
information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for
the procurement of products and services].
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The following are the minimum returnable documentation for Categories 1 to 4:
3.5.2 Category 1: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the
latest applicable revision). The QMS should drive the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal and external
audit reports. The audit reports must include, if applicable, nonconformity identified, and the
resulting remedial actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit a draft, or an example of an inspection and test
plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
documents (240-12248652).
3.5.3 Category 2: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed, implemented and maintained QMS
that complies with ISO 9001 or any applicable standard of quality management system (the latest
applicable revision). The following documents (approved/ signed copies) shall be submitted:
Quality Management System manual or a documented information that have defines and
describes the QMS and its scope
Quality Policy, aligned with the supplier’s strategic direction (documented information)
Quality Objectives (documented information)
Control of documented information (both maintain and retain documented information )
Internal audit procedure (documented information)
Control of nonconforming outputs (documented information)
Nonconformity and Corrective action procedure (documented information)
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit the latest copy of the management system internal audit reports. The
audit reports must include, if applicable, nonconformity identified, and the resulting remedial
actions (correction and/ or corrective action reports).
The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or
quality control plan (QCP) on similar or previous work done.
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
The supplier shall submit documented information retained (records) of management review
meetings that include agenda, meeting minutes, attendance registers, reports, presentations,
etc.
Note: specific requirements per tender will be selected using the List of Tender Returnable
document (240-12248652).
3.5.4 Category 3: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001
(or the latest applicable revision). The following documented information (approved/ signed
copies) shall be submitted:
o Quality management system manual or a (documented information) that have
defines and describes the QMS and its scope
o Quality Policy, aligned with the supplier’s strategic direction (documented
information)
o Quality Objectives (documented information)
o Control of documented information (both maintain and retain documented
information )
o Internal audit procedure (documented information)
o Control of nonconforming outputs (documented information)
o Nonconformity and Corrective action procedure (documented information)
The QMS should drive all the supplier’s business management processes to ensure that all of
Eskom’s requirements are fully met on a consistent basis.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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The supplier shall submit a draft contract quality plan that is specific to the scope of work as
described in the tender documents. The plan must address the minimum requirements as per
Iso 10005.
Where applicable; the supplier shall submit an example inspection and test plan (ITP) or
quality control plan (QCP).
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of documented information for roles, responsibilities and
authorities in relation to the QMS. Examples of relevant documented information are;
organization charts, job descriptions, work instructions, duty statements, manuals, procedures.
NB: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.5.5 Category 4: Quality Requirements
The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for
Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).
The supplier shall submit a quality method statement based on ISO 9001 and specific to the
scope of work.
The quality method statement should address all the supplier’s business management
processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.
The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic
direction). (documented information)
The supplier shall submit a copy of quality objectives. (documented information)
The supplier shall submit documented information for Control of Externally Provided Processes,
Products and Services.
The supplier shall submit a copy of the documented information for roles, responsibilities and
authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant
documented information are; organization charts, job descriptions, work instructions, duty
statements, manuals, procedures.
Note: specific requirements per tender will be selected using the List of Tender Returnables
document (240-12248652).
3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment
Supplier capability and capacity assessments shall be performed prior to contract award on potential
suppliers participating in Eskom Holdings procurement process to:
provide products and services with high risk to operational sustainability
work on critical plant and equipment
supply of critical plant items or components
provide special processes
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
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All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant
equipment, supplying commodities and providing specialised services shall be subjected to the
capability and capacity assessment.
Critical plant includes the following:
Generation Level 1 & 2 plant
Transmission and Distribution Power Plant & Control Plant
Mega Projects
All potential quality risks identified will be included in the assessment report provided for the tender
evaluation.
Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:
Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether
capability and capacity assessment will be conducted.
3.7 Post-Contract Award
3.7.1 Contract Execution
The supplier shall submit the following documents within 30 days or as per stated timeline after the
contract date, prior to the commencement of work, for acceptance by Eskom:
The supplier shall complete a QCP before contract award. This shall be reviewed and
signed off by Eskom within 30 days or as per stated timeline after contract award.
The supplier shall complete a quality control plan and ITP(s) for review and acceptance by
Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30
days or as per stated timeline after contract award.
The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and
by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier
and Eskom comments shall be resolved prior to commencing work.
The equipment lists and an indication of pressurised components and systems.
Note: These plans are to be compiled in line with Eskom’s requirements and will have to be
discussed with, and approved by, Eskom prior to any work commencing.
Correspondence shall be directed to the project manager, and periodic quality review
meetings shall be convened by Eskom with the supplier.
The mandatory quality review meetings are to be convened by the nominated project quality
manager or his/her representative for the contract.
Monthly quality performance and management reports are to be prepared by the supplier
during contract execution. The content of these reports shall be agreed by Eskom when
submitted to Eskom on a monthly basis.
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3.7.2 Supplier Quality Performance Monitoring Phase
During the contract execution phase, suppliers shall be monitored by Eskom for performance on
quality-related aspects.
The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to
the supplier.
The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the
execution of a contract using agreed key performance indicators. The monitored key performance
areas include the following:
CQP and QCP /ITP
Delivery
Design
Cost
Management system
Subsequent key performance indicators associated with these areas will include the following:
Nonconformity monitoring
Audit and assessment evaluation scoring
Management system compliance and accreditation
Achievement of delivery targets as per contractual agreements
Process improvements
Correction and corrective action response and closure
3.7.3 Supplier Quality Audit
3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers
3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective
evaluation of compliance with performance expectations defined in this specification, in the
supplier contract quality plan (CQP), and in any other project scope of work specification.
3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any
quality or other project functional area audits, assessments, verification of compliance
reviews, surveillance, inspections, or other interim or final assessments of scope of work
deliverables provided by the supplier or sub-suppliers.
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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,
accredited, and experienced personnel in accordance with procedures documented in the
Cqp.
3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project
scope of work quality audits and related quality performance reviews. Supplier quality audits
and related quality performance review processes shall be designed to address evaluation
of progress towards completion of project functional area deliverables as well as final
deliverable quality.
3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional
areas and related quality performance reviews at the time of first post-contract award CQP
submission.
3.8 Standard Conditions
3.8.1 Rights of Access
Eskom:
3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts;
3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well
as any documentation, materials, or equipment associated with the work, at any time or
project work location; and
3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-
suppliers.
The supplier:
3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with
the work at any time;
3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and
witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification
shall be conducted at no extra cost to Eskom;
3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,
and supporting documentation through provision of access to view and photocopy, as
required, to support verification of scope of work requirements. Access shall include the
ability to photograph Eskom equipment, systems, system components, materials, etc.;
3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by
itself or sub-suppliers, where Eskom might not have participated in the witnessing of their
quality assurance or control (this refers to inspections, audits, etc. performed by the supplier
on its own sub-suppliers);
3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by
Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and
3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.
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Revision: 3
Page:
3.8.2 Eskom Rights to Information
3.8.2.1 To expect that the works will be conducted in accordance with the contract between the
parties.
3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.
3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in
selected audits as an observer and by assessing the supplier during key work stages.
Eskom will coordinate with the supplier to develop an oversight schedule aligned with the
supplier’s audit schedule.
3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the
audit programme.
3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier
shall provide all resources to support these activities.
3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.
3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.
3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective
of the agreed payment schedule and in accordance with the conditions of contract.
3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,
documentation, and other quality records relating to the work, including, but not limited to,
data extracts.
3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as
well as any documentation, materials, or equipment associated with the work, at any time or
project work location.
3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.
3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s
or sub-supplier’s premises and on site where the work is being performed.
3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs
for Eskom oversight of selected functions and to perform surveillance or audits of the work.
3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and
before delivery, construction, erection, and commissioning to measure, test, and inspect the
products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery
order at any time and for any portion of the work that is not being performed in accordance
with the specified/agreed requirements.
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Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3 Preservation
The supplier shall develop and implement a comprehensive preservation programme consisting of
plans, processes, procedures and actions undertaken for the purpose of planning for and
maintenance of material deliverables quality. The supplier preservation programme scope includes,
but is not limited to, the following:
3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct
implementation of, preservation programme requirements.
3.8.3.2 Development and implementation of preservation programme training appropriate to work
need.
3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of
services encompassing an online monitoring system and asset tracking during, but not
limited to the following stages: inspections, testing, shipping, transportation, storage, and
commissioning. The supplier is to enable full access during all of these stages in order to
allow the installation of the devices on Eskom-identified products and equipment, which
include the sub-supplier’s testing facilities, processing plant, and any other processes
deemed important towards effective and efficient quality control.
3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service
provider in ensuring seamless installation of the device and other associated installations.
Moreover, there is also a need to integrate data flows and systems between Eskom and the
supplier. Further details are included in the Eskom specifications and works information.
3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of
preservation requirements.
3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements
and recommendations.
3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency
with preservation programme expectations.
3.8.3.8 Preservation work plan development and plan execution performance evaluation of all
parties engaged for provision of material transportation, handling, or storage services.
3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance
at all work locations.
3.8.3.10 Development of a preservation programme records management process, in compliance
with Eskom information management requirements, which comprehensively addresses
generation, maintenance, and ready access by Eskom to all preservation programme
records.
3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for
identification of all physical asset pre-operation preservation of quality requirements. In this
reference, the term “physical assets” should be understood to include bulk materials,
including consumable items, equipment systems, system components, and any other
procured or supplied materials or equipment transferred to project control, but not deployed
for operational purposes.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.12 Where the project responsibility for equipment and materials management has been
formally delegated, the supplier’s preservation programme shall ensure clear and
unambiguous communication of pre-operation preservation of goods quality requirements
to sub-suppliers.
3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document
processes and procedures for efficient and effective monitoring of compliance with
programme requirements.
3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of
preservation requirements in the engineering instruction and subsequent inclusion of said
instruction in procurement documentation and shall be applicable until such time as
equipment or materials have been incorporated in an operating or operational system or
structure.
3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for
management of preservation responsibilities between project functional areas, for example,
procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to
construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level
responsibility between various subcontracted service providers.
3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project procurement, logistics, construction management,
quality, security, and other project functional areas, as required, for efficient and effective
implementation of preservation requirements. This shall take the form of a preservation
programme applicable to all systems, system components, equipment, materials, customer-
supplied materials, and other goods procured or managed under the scope of work.
3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously
address temporary, long-term, and in-transit preservation requirements, including, but not
limited to:
requirements for protection against, or insulation from, atmospheric conditions,
sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or
other physical environment conditions;
detailed procedures for application, use, monitoring, and maintenance of coatings,
coverings, fasteners, lines, and other components for internal and external weather
proofing;
requirements for electrical grounding or isolation;
requirements for internal or external environment creation, for example, inert gas
charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;
detailed procedures for initial set-up, charging, activation, and maintenance of
internal atmosphere generation, regeneration, monitoring, and relieving systems, for
example, inert gas management systems;
requirements for protection against, or insulation from, vibration or long-period
cyclical motion in transit, for example, wave-generated movement during sea
transport;
internal and external structural integrity protection, for example, internal and external
bracing, padding, framing, chocking, etc.;
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Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
support structure requirements, for example, stools, pads, or other devices,
substrates, or support required to ensure in-storage and in-transit stability of
systems, system components, equipment, and material, or other discrete units or
items;
provision for physical separation and/or barriers to prevent airborne or direct
transmittal of contaminants between work areas or between work areas and storage
areas, for example, prevention of carbon steel grinding or cutting debris impact on
stainless steel elements, airborne drift of blast aggregate into vessels or machinery,
etc.;
provision for, and final disposition of, temporary and longer-term storage or transit
required supports and related binding devices, for example, stools, stands, sea
fasteners, platforms, chocks, spacers, cabling, etc.;
provision of requirements for temporary work platforms or other support structures
required to ensure provision of preservation services, for example, provision of a
self-elevating work platform for periodic access to elevated fittings, gauges, man-
ways, etc.;
requirements for protection against, or insulation from, contact with other objects, for
example, padding or other protection for external tubing, fittings, or other impact-
sensitive structures or components;
clear physical delineation of temporary and longer-term storage areas supplemented
by hard and soft barriers, as required, to maintain a protective perimeter;
documented agreements with storage facility and transportation provider
management regarding security management, including, but not limited to, facility
access and egress control and control of access to project goods and materials
within facility boundaries or aboard vehicles or vessels; and
detailed procedures for inspection and testing to verify performance of preservation
procedures and to provide for timely notice and corrective action to maintain
preservation status.
3.8.3.18 The supplier’s preservation management programme scope shall encompass
management of preservation requirements, from initial transfer of ownership or management
responsibility to project scope of responsibility, through any period of temporary or longer-
term storage and through any period of transit, including transit for final delivery at point of
active use or installation.
3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously
address processes and procedures to ensure that storage and control of materials are
accomplished in accordance with manufacturer recommendations, specifications, and
project-specific requirements.
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Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions
to address preservation and control of valves, electrical motors and components,
mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,
gaskets, coatings, insulation, and other materials. Special precautions include, but are not
limited to, supplier-specified maintenance procedures related to engines, electric motors,
pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.
3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the
system, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented in purchase orders, work authorisations, and other
communications between the supplier and sub-suppliers.
3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,
supplier procurement processes shall ensure clear and unambiguous documentation of sub-
supplier input into preservation management programme requirements.
3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work
systems, system components, equipment, materials, and other procured goods are clearly
and unambiguously documented and that preservation requirements are efficiently and
effectively communicated to project logistics, construction management, quality, security,
and other project functional areas, as required, for efficient and effective implementation of
preservation requirements.
3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-
supplier responsibility for execution of all preservation management programme elements,
including, but not limited to, all systems, processes, procedures, methods, ready access to
records, and provision of equipment, tools, or services essential to efficient and effective
execution of the preservation management programme.
3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are
clearly and unambiguously defined within the project team and efficiently and effectively
implemented at all project scope of work locations. Inclusion of supplier and sub-supplier
scope of work in the development and implementation of a preservation management
programme shall be considered essential to efficient and effective preservation
management programme execution.
3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility
for oversight and management of preservation management programme elements during
every stage of project development.
3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation
records for inspection and audit.
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Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.4 Quality Audits Related Conditions
3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review
schedule and shall incorporate the current schedule as an attachment to the supplier CQP.
3.8.4.2 The supplier’s quality audit and related quality performance review schedule development
process shall be designed to incorporate consideration of information generated by
previously conducted audits and reviews, by input from project risk management evaluations
(risk register), or from Eskom or sub-supplier subject matter expertise.
3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected
audits as an observer and by assessing the supplier during key work stages. Eskom will
coordinate with the supplier to develop an oversight schedule aligned with the supplier’s
audit schedule.
3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the
supplier reflected in the audit programme.
3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and
unscheduled, during all phases of the contract. The supplier shall provide all resources to
support these activities.
3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture
and before delivery, construction, erection, and commissioning to measure, test, and inspect
the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.
3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect
products that are being manufactured by any sub-supplier. This includes surveillances.
3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-
suppliers.
3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be
launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when
risk to Eskom products or service deliverables is identified.
3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting
quality audits and related quality performance reviews shall be defined in the supplier CQP
and shall be in compliance with the Project Quality Personnel Qualification Specification.
3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom
3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated
by the supplier as a matter of urgency in order to determine the root cause, corrective action
measures, as required, with implementation time frames.
3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to
Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days
from the date of issue of the nonconformity and should be aligned with the site
requirements/procedure.
3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the
supplier proceeding with any pending/further intervention or corrective action, as may be
required by Eskom.
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user to ensure it is in line with the authorized version on the system.
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Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during
the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in
breach of contract and shall be held liable for any repair, rework, and/or associated
replacement costs. The supplier may, in such instances, also be held liable for the full costs
associated with the conducting of follow-up audits/surveillances/inspections.
3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection
reports raised by Eskom or its appointed inspection authority/agency shall form the basis of
any action to rescind/withdraw the supplier’s qualification status.
3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and
issued to the suppliers via the contract communication protocol. The suppliers shall
investigate the matter and respond in writing to Eskom of disposition within the stated
contractual conditions.
Note: The dates for the disposition should align to contractual conditions.
3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and
shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the
system failures. The supplier with raise a Corrective Action Report and undertake Root
Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken
immediately.
3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated
contractual conditions. The Project Manager should apply contractual remedies in
accordance with Fidic/ NEC contract.
3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same
supplier within a period of 6 months or less. This must then be escalated to the management
review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then
the matter must be escalated to the supplier review committee for recommendation.
3.8.6 Special Processes
The following requirements shall be applicable as well as additional requirements as specified in the
scope of work for the provision of the following special process services:
3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified
or work methods and operators tested and qualified are controlled and all steps followed
before the work can commence.
3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication
techniques, coating, painting, etc.
3.8.6.3 All special processes (procedures and processes) shall be submitted for review and
acceptance by Eskom, accredited or certified agency. No work shall commence until these
are accepted.
3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified
or approved by an accredited body and proof of certification shall be submitted to Eskom for
review. An example for this will be the Welding Management System based on ISO 3834.
3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review
and acceptance.
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user to ensure it is in line with the authorized version on the system.
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Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in
accordance with the procedures, processes and/ or applicable standards/ codes.
3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by
the supplier in accordance with the applicable procedure or code and these made available
to Eskom at all times.
This document has been seen and accepted by:
Name Designation
Kerseri Pather General Manager: Risk and Sustainability
Lenock Meyer Acting Senior Manager: Quality Management
Pamela Dondashe Middle Manager: Quality Assurance
Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management
Suzette Manthe Senior Advisor: Quality Performance and Planning
Lorna Ndlela Middle Manager: Eskom Document and Records Management
Date Rev. Compiler Remarks
October 2021 3 SA Sambo Specification was due for revision and in addition, to
align the requirements with the latest Eskom business
processes and systems.
October 2018 2 SA Sambo Specification reviewed to be aligned with the
requirements of ISO 9001:2015
March 2016 1 SA Sambo Specification was due for revision and also to
repackage the requirements and tender returnable
documents into four categories.
December 2011 0 A Hunter New document
The following people were involved in the development of this document:
Andrew Else
Bongi Tshabalala
Feziwe Mogamisi
Lesego Garegae
Patrick Thwane
Xolani Zuma
Controlled disclosure
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user to ensure it is in line with the authorized version on the system.
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Reg No 2002/015527/30.
Supplier Quality Management: Specification Unique Identifier: 240-105658000
Revision: 3
Page:
Eskom Operational Quality Forum Members
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When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg No 2002/015527/30.
Methodology
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)The supplier must plan for quality-related activities and interfaces within the quality system to demonstrate ability to control and meet specified requirements.
Experience & Qualifications
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)Quality audits and performance reviews must be carried out by trained, accredited, and experienced personnel.
Quality Management
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)The specification sets minimum quality requirements for all Eskom suppliers and defines criteria for selection, evaluation, vendor registration, management, monitoring, assessment, and auditing of suppliers. Suppliers must demonstrate commitment to ISO 9001.
Compliance Requirements
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)Quality management system requirements:
Contractual Terms
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)The main supplier is fully responsible for the development and proper implementation of all sub-supplier Quality Control Plans and Inspection and Test Plans.
Requirements
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)The supplier and all sub-suppliers must have a QMS conforming to ISO 9001.
Section
Source: 240-105658000 Supplier Quality Management Specification Rev. 3.pdf (unknown)Eskom's Quality representative will select the applicable quality requirements and Form A for this tender.
Compliance Requirements
Source: SHEQ_Policy_Poster Rev8.pdf (unknown)Insufficient searchable text - AI extraction recommended
Important Dates
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"her conditions, Mostly 2. Task specific risk assessment, Departmental Managers & In-progress &","is_compulsory":false}"}
Contact Information
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdf (unknown){"name":null,"email":null,"phone":null,"department":"Medupi Power Station Project Department: All Departments Template identifier: 240-70044602","address":null}
Evaluation Criteria
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdf (unknown)No eligibility criteria specified
Technical Specifications
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdf (unknown)maintenance Employees (2f) continuous
(wooden walkway platforms) 4. Improper footwear (high-heels, 4. Awareness (Adhere to dresscode as per Incidents Statistics
Visitors (responsible) SHE Reps to include in their inspections
flip-flops) Induction)
Employees, Responsible Functional
Compliance Requirements
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdf (unknown)No specific requirements found
Health & Safety
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdfThe document provides a comprehensive Occupational Health and Safety Baseline Risk Assessment for Medupi Power Station Project. It identifies hazards and controls for office environment (microwave, hydro boilers, electrical cables, slippery floors, stairways, chairs, doors, restricted access, falling objects, baboons/monkeys, smoking), construction activities (working at height, lifting equipment, confined spaces, flooding, lone work, poor lighting, electrical/mechanical equipment, limited access/egress, temperature extremes), and general workplace risks (incompetency, fatigue, compromised rights, communication barriers, network issues, labour unrest, security access). Includes risk ratings, existing controls, and additional control measures.
Environmental
Source: Medupi Power Station Project Baseline Risk Assessment Sept 2025 sf.pdfMaintain lighting fixtures to ensure optimal output; remove or reposition obstructions that block light; provide adequate adjustable temporary lighting for short-term work areas.
Description
Source: Invitation to Tender (ITT).pdfProvision of catering functions and event management services for Group Capital Division employees at Medupi Power Station. Tender number E2822GXGCDMEDR. Issue date 19 August 2026, closing date 02 September 2026 at 10h00, tender validity 120 days.
Important Dates
Source: Invitation to Tender (ITT).pdf (TENDER)Closing date: 2 September 2026 at 10h00.
Clarification meeting: 26 August 2026, 10h00–12h00, via Microsoft Teams (non-compulsory).
Clarification queries deadline: 5 working days before tender closing.
Tender validity: 120 days from closing date.
Briefing Session
Source: Invitation to Tender (ITT).pdf (TENDER)A non-compulsory clarification meeting will be held on 26 August 2026 from 10h00 to 12h00 via Microsoft Teams. Tenderers must confirm attendance with the Eskom Representative, stating names, positions, and contact details of attendees.
Contact Information
Source: Invitation to Tender (ITT).pdf (TENDER)Eskom Representative: Namudi Phasha, Tel: +27 14 762 2493, E-mail: [email protected].
All queries must be addressed in writing to the Eskom Representative.
Fraud and corruption reporting: 0800 11 2722 / [email protected].
Submission Guidelines
Source: Invitation to Tender (ITT).pdf (TENDER)Submit electronically via Eskom e-tendering site (https://etendering.eskom.co.za) by 10h00 on 2 September 2026. No hard copies accepted. Upload documents in PDF format under folders Technical, Commercial, Financial, and Other. Pricing schedule must be in PDF and Excel. Max 500 MB per document, total 4 GB. No zip files. If resubmitting, the latest version is accepted; previous versions become null and void. Ensure submission status shows as complete. Late tenders are not accepted.
Returnable forms required at closing (disqualifiable if missing or incomplete):
Returnable forms required at closing (non-disqualifiable, 5 working days to remedy):
Returnable forms required for evaluation (must be submitted at closing, scored zero if missing):
Returnable forms required prior to contract award:
Returnable Documents
Source: Invitation to Tender (ITT).pdf (TENDER)Returnables required at tender closing (disqualifiable): Authorisation Form (Annexure A), Acknowledgement Form (B), Tenderer's Particulars (C), Integrity Pact Declaration (D), CPA for local goods/services (E), SBD 1 (H), SBD 4 (J), E-tendering Help Manual acknowledgement, JV documentation if applicable. Returnables required at closing (non-disqualifiable): SBD 6.1 Preference Points Claim (I), Specific Goals proof, Tax Clearance certificates, Tax Evaluation questionnaire (K), Employment Equity compliance (for designated employers). Returnables required for evaluation: Technical returnables (Annexure M, P, Q, R) – must be submitted at closing for scoring. Returnables required prior to award: CSD registration, Health and Safety documents, Environmental file, Quality documents, Financial statements, FEDHASA membership, laboratory registration, reference letters, etc. Prices must be submitted in PDF and Excel format. Electronic submission via Eskom e-tendering, max 500MB per document, total 4GB, no zip files.
Evaluation Criteria
Source: Invitation to Tender (ITT).pdf (TENDER)Two-stage evaluation: functionality (technical) then price and specific goals.
Stage 1 – Functionality (minimum 70% to pass):
Stage 2 – Price and Specific Goals:
Contractual requirements (CSD, H&S, environmental, quality, finance) are assessed after ranking, prior to award. Failure to meet them may result in non-responsiveness.
Technical Specifications
Source: Invitation to Tender (ITT).pdf (TENDER)Provision of catering functions and event management services for Group Capital Division employees at Medupi Power Station.
Mandatory technical criteria:
Key personnel requirements:
Methodology requirements:
Other requirements:
Quality:
Environmental:
Health and Safety:
Methodology
Source: Invitation to Tender (ITT).pdf (TENDER)Methodology required: detailed description of planning and preparation processes leading to service delivery, including Food Safety Management Plan, Cleaning and Disinfecting Programme, Batch Control System, Standard Operating Procedures (SOPs). Must demonstrate alignment with food safety legislation and HACCP or equivalent. Also a 14-day menu cycle with nutritional content analysis.
Experience & Qualifications
Source: Invitation to Tender (ITT).pdfCompany experience: minimum 5 years in provision of catering functions and event management services, supported by purchase orders or reference letters from previous/current clients. Key personnel: Head Chef – Grade 12 and National Diploma in Hospitality Management with 5 years practical experience; Food Service Assistants – Grade 12 and Certificate in Culinary Studies with 3 years catering experience. FEDHASA membership required. Laboratory registration with accredited food auditing company.
Quality Management
Source: Invitation to Tender (ITT).pdfQuality requirements: Submit objective evidence of QMS compliant with ISO 9001:2015 or equivalent. Required documents: Quality Method Statement, Quality Policy approved by top management, Quality Objectives, Organization chart and Responsibility matrix (including quality function), Documented information for control of externally provided processes, Form A completed and signed. Compliance with Category 4 quality requirements and Eskom specifications (200-1689, 240-105658000).
Pricing Schedule
Source: Invitation to Tender (ITT).pdfPricing Schedule/BOQ is Annexure O (PDF and Excel format). Prices evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies, adjusted for variations. Unconditional discounts taken into account. Conditional discounts not used for evaluation. Payment terms: contracts below R50m (incl VAT) – 30 days; above R50m – 60 days. Eskom reserves the right to negotiate prices with preferred bidders.
Financial Requirements
Source: Invitation to Tender (ITT).pdf (TENDER)Pricing Schedule/BOQ is Annexure O, to be submitted in PDF and Excel format.
Prices evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies, adjusted for variations. Unconditional discounts considered; conditional discounts not used for evaluation.
Payment terms: contracts below R50 million (incl VAT) – 30 days; above R50 million – 60 days, from receipt of undisputed invoices.
Eskom reserves the right to negotiate prices with preferred bidders.
No performance security required.
Cataloguing may be required post-award; pricing schedule must include a line item for cataloguing if applicable.
Compliance Requirements
Source: Invitation to Tender (ITT).pdf (TENDER)CSD registration: proof required prior to contract award.
Tax clearance: SARS e-filing PIN or certified tax clearance certificate required at closing (foreign suppliers with no SA footprint complete SBD 1 only).
B-BBEE: SBD 6.1 Preference Points Claim Form (Annexure I) required at closing; B-BBEE status level certificate, sworn affidavit, or other prescribed evidence.
Local content: no minimum threshold, but encouraged. If designated materials are included, SBD 6.2 and Annexures G1-G4 required.
Employment Equity Act: proof of compliance required for designated employers.
CIDB: not applicable.
Professional registrations: FEDHASA membership required.
Certificate of Acceptability (COA) from local municipality required.
Laboratory registration with SANAS or equivalent required.
Contractual requirements (to be met prior to award):
B-BBEE Requirements
Source: Invitation to Tender (ITT).pdf (TENDER)Specific goals (B-BBEE) scored out of 20 points under PPPFA. Tenderers submit SBD 6.1 Preference Points Claim Form. B-BBEE status level contributor: certificate from authorised body, sworn affidavit, or other requirement per B-BBEE Act. Local content and production: no minimum threshold but encouraged. If designated materials included, SBD 6.2 and Annexures G1-G4 required. Tenderers must use South African resources/components where possible.
Health & Safety
Source: Invitation to Tender (ITT).pdfHealth and Safety requirements: submit Annexure B (acknowledgement of Eskom OHS requirements), Health and Safety plan specific to scope, HACCP process flow plan, Baseline OHS Risk Assessment (BRA), Valid Letter of Good Standing (COIDA or equivalent), OHS policy signed by CEO (comply with OHS Act Section 7), OHSE Safety Officer/Consultant competency (National Diploma in Environmental Health with 2 years experience), provision for cost of Health and Safety measures. The appointed officer covers both OHS and Environmental requirements.
Environmental
Source: Invitation to Tender (ITT).pdfEnvironmental requirements: Declaration Letter of Compliance to Eskom Environmental Requirements, Environmental Policy or SHEQ Policy signed by Top Management, Scope of works related Environmental Aspect and Impact register with mitigation controls, Waste Management Plan (considering waste hierarchy), Auditing Management Plan.
Contractual Terms
Source: Invitation to Tender (ITT).pdfContract conditions: NEC3 Term service contract. Eskom Standard Conditions of Tender apply (accessible at www.eskom.co.za). Tender Data takes precedence over Standard Conditions. Tender validity 120 days. Eskom may accept or reject any tender. Eskom reserves the right to negotiate with preferred bidders. Main contractors discouraged from subcontracting with subsidiary companies (fronting). Contractual requirements must be met prior to award; failure may result in non-responsiveness.
Requirements
Source: Invitation to Tender (ITT).pdf (TENDER)Eligibility: Tenderers must not be under any restriction to do business with Eskom or State-Owned Companies, must not have a conflict of interest, must not submit more than one tender, must not be on National Treasury restriction or Tender Defaulters list, must not subcontract 100% of scope. Basic compliance: meet eligibility, submit complete tender with commercial, financial and technical information, and submit mandatory tender returnables. Mandatory technical criteria: compliance with Regulations Governing General Hygiene Requirements for Food Premises and Transport of Food (Foodstuffs, Cosmetics and Disinfectants Act, 1972) – valid Certificate of Acceptability (COA) issued by local municipality. Contractual requirements (to be met prior to award): Proof of CSD registration, Health and Safety (Annexure B, H&S plan, HACCP, BRA, COIDA letter, OHS policy, OHSE officer competency), Environmental (declaration of compliance, environmental policy, aspect/impact register, waste management plan, auditing plan), Quality (ISO 9001 or equivalent, method statement, quality policy, objectives, organization chart, control of externally provided processes, Form A), Finance (auditors report, annual financial statements, ITA34C, PIS). Local Content and Production: no minimum threshold but encouraged.
Section
Source: Invitation to Tender (ITT).pdfFunctionality criteria (100% of technical, minimum 70% threshold): 1) Company experience (20%) – minimum 5 years in catering functions and events, verifiable reference letters with contact details. 2) Supply of proposed methodologies and applicable control (20%) – comprehensive food safety management plan, cleaning and disinfecting programme, batch control, SOPs, alignment with HACCP or equivalent. 3) Detailed menu proposal for 14 days with content analysis (10%). 4) CV of Head Chef (10%) – Grade 12 + National Diploma in Hospitality Management, 5 years practical experience. 5) Food Service Assistant qualifications (10%) – Grade 12 + Certificate in Culinary Studies, 3 years experience. 6) Proof of laboratory registration with accredited food auditing company (10%). 7) FEDHASA membership (20%). Prices will be evaluated inclusive of VAT, corrected for errors, and scored out of 80 points. Specific goals (B-BBEE) scored out of 20 points under PPPFA. Ranking using 80/20 system. Contractual requirements are not evaluation criteria.
Important Dates
Source: 348-693723 Environmental Incident Management Procedure Rev 9.pdf (unknown){"briefingSession":"{"date":"12 April 2013","time":null,"venue":"ions-dated","is_compulsory":false}"}
Contact Information
Source: 348-693723 Environmental Incident Management Procedure Rev 9.pdf (unknown){"name":null,"email":null,"phone":null,"department":"............................................................................. 14","address":"nvironmental Liaison Committee Performance Indicator Reporting Procedure."}
Evaluation Criteria
Source: 348-693723 Environmental Incident Management Procedure Rev 9.pdf (unknown)The available document does not state eligibility criteria. Bidders should expect standard Eskom requirements such as CSD registration, valid tax clearance, and B-BBEE documentation, but these are not confirmed in the provided text.
Technical Specifications
Source: 348-693723 Environmental Incident Management Procedure Rev 9.pdf (unknown)The environmental legal and other requirements, to which Medupi Power Station Project Site must
comply, provide the baseline criteria for sound environmental management practices.
2 Scope
This process applies to all Environmental incidents that occur on the Medupi construction site and
activities deemed to form part of such, under relevant Contractual arrangements. This Procedure
shall be applied by Team Medupi and Contractors as applicable.
Principal Contractors shall undertake the following activities in support of this Procedure.
occurs.
▪ The Medupi Power Station, s.4 Employer Policy and Procedures – Part 9; Safety, Health
and Environmental Requirements Schedule,
▪ The Eskom Procedure for the Environmental, Occupational Health and Safety Incident
Management, and
▪ The Environmental Liaison Committee Performance Indicator Reporting Procedure.
HSE contractor meetings.
2.1 Purpose
The purpose of this procedure is to:
Client and international standard requirements (ISO 14001:2015).
Environmental Incidents.
2.1.1 Applicability
This document shall apply throughout Medupi Power Station Construction activities including the
Medupi Facilities and excluding activities handed over to the client- Generation.
2.1.2 Effective date
The date of authorisation shall be the effective date.
Controlled disclosure
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user to ensure it is in line with the authorized version on the system.
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Reg. No 2002/015527/30.
Medupi Environmental Incident Management Work Unique Identifier: 348-693723
Instruction
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2.2 Normative/Informative References
2.2.1 Normative
[1] 348-961711 Project Execution Plan
[2] 348-883902 Project Quality Plan
[3] 348-653867 Development and Change of Medupi QMS Documents
[4] 348-883808 Document and Record Management Procedure
[5] 348-639974 Unit Construction Work Instruction
[6] ISO 14001, Environmental Management Systems, Requirements with guidance for use ISO
14001
[7] 348-681011 The Environmental Management Plan for the Medupi Coal-fired Power Station in
the Lephalale Area, Limpopo Province – The Construction Phase, Rev 2, 2010
[8] 348-631731 Medupi RoD
[9] National Environmental Management Act (107/1998)
[10] 32-95 Eskom Environmental, Occupational Health and Safety Incident Management
[11] National Water Act
[12] 200-35208 The Environmental Management Plan for the Medupi Coal-fired Power Station in
the Lephalale Area, Limpopo Province – The Construction Phase
[13] National Environmental Management Act: Air Quality Act
[14] 348-860848 Medupi Environmental Policy
[15] 32-249 Environmental Liaison Committee Performance Indicator Reporting Procedure
[16] 240 91688868 Emergency Preparedness and Response Plan
[17] 240-133087117 Environmental Incident Management Procedure
[18] 348-717685 Procedure for the handling of HSE Non-conformities and Corrective Action
[19] 348-10115769 Incident Flash Report
[20] 348-10115765 Hydrocarbon Spill Assessment Form Table
[21] 348-10115749 Hydrocarbon Spill Feedback form
[22] 348-275237 Medupi Environmental Communications Work Instruction
2.2.2 Informative
[23] ISO 9001:2015 Quality Management System
[24] ISO 14001:2014 Environmental Management Systems, Requirements with guidance for use
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user to ensure it is in line with the authorized version on the system.
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2.3 Definitions
Term Explanation
Breach Refers to the noncompliance with requirements of environmental legislation
(including provincial legislation and District/Municipal bylaws),
authorisations, permits and licenses. Note: The total number of breaches
reported includes environmental legal contravention-incidents (as defined in
this document) and administrative non-compliances (as established through
reviews or audits etc.
Classification A process of determining through applying a set of classification criteria,
whether an incident is an environmental legal contravention incident, an
environmental legal contravention as a result of significant business failure,
or an environmental event.
Critical/Extreme Incident has a recognised global environmental impact. Widespread or
Environmental permanent local ecological damage. Remediation would take longer than
incident one year. Could result in a major public health hazard. Magnitude is
unknown.
Environment The Environment means the surroundings within which an organisation
operates, including air, water, land, natural resources, flora, fauna, humans,
and their interrelationships (ISO 14001:2015).Note: Occupational Health &
Safety incidents are managed through the Occupational Health and Safety
Incident Management Procedure (32-95).
Environmental Event Refers to all incidents that are not classified as an environmental legal
contravention incident and/or an environmental legal contravention incident
as a result of significant business failure.
Environmental Impact A change to the environment, whether adverse or beneficial, wholly or partial
resulting from an organisation’s aspects (ISO 14001:2015)
Environmental Any unplanned event, which could or does result in harm, damage and/or
incident environmental pollution or degradation.
Environmental legal An incident where a provision of environmental legislation (national,
contravention – provincial, or local) and/or condition of an environmental approval (for
incident: example, environmental authorisation, water use license, waste licence,
licence in terms of the National Forests Act) or any other legal document
issued in terms of environmental legislation is contravened. (An
environmental legal contravention incident is considered a breach in terms
of compliance reporting).Note: Environmental Legislation refers to
legislation or legal requirements that has/have or potentially has/have an
impact on activities interacting with the physical environment as defined in
NEMA, including, but not limited to events that result in either air pollution,
sterilising the soil, or destroying rare, endangered or protected fauna or
flora( as set out in the NEMA: Biodiversity or provincial environmental
ordinances) or result in making any water resource unfit for its original
purpose, such as domestic, agricultural, or industrial use, or reduce the
water quality to such a state that human intervention is required to restore it
to its original quality.
Environmental legal These are specific cases of environmental legal contravention incidents that
contravention - are considered to be of very high significance in terms of its impact on the
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Instruction
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Term Explanation
incident as a result of environment and/or Eskom in that they have a material business impact and
significant business illustrate a significant failure of business systems. Within the above
failure(FBS): principles they are identified in terms of the criteria below. If any one of the
criteria specified as well as the principle defined is relevant to a specific
contravention of environmental legislation, then that environmental legal
contravention incident is a potential “environmental legal contravention -
incident as a result of significant business failure”.
Flash Report It is a notification document informing the business of an incident that has
occurred.
Hydrocarbon spill Refers to the release of liquid petroleum hydrocarbon (oil, diesel, jet fuel,
etc.) spillage into the environment (includes soil and water) which could or
does result in environmental damage, and/or pollution or degradation.
Immediate action Steps taken after the incident in order to contain or minimise further damage.
Incident Classification A process of determining whether the incident is an environmental legal
contravention - incident, environmental legal contravention - incident in
terms of the OHD or an environmental event.
Low Environmental Incident with little or no ecological/environmental effect/impact and no
incident measurable impact on human health.
Major Environmental Incident could/does result in a major uncontained or sustained
Incident environmental release, impacting the regional environment only. Ecological
damage can be remedied within 1 year. Health hazard to humans in the
immediate vicinity resulting in critical or fatal injury/illness.
Minor environmental Minor ecological effect Ecological damage can be remedied within six
incident months. Minor hazard to humans in the immediate vicinity.
Moderate Incident could/does result in a moderate uncontained or sustained
environmental environmental release, impacting the local environment only. Ecological
incident damage can be remedied in less than one year. Health hazard to humans
in the immediate vicinity but not resulting in critical or fatality/injury/illness.
NEMA Section 30 Emergency Environmental incident, as described in section 30 of NEMA as
Incident follows: An unexpected, sudden and uncontrolled release of a hazardous
substance, including from a major emission, fire or explosion, that causes,
has caused or may cause significant harm to the environment, human life or
property.
NWA Section 20 Includes any incident or accident in which a substance (a) pollutes or has
Incident the potential to pollute a water resource or (b) has or is likely to have a
detrimental effect on the water resource.
Principal Contractor An employer who performs construction work and includes principal
contractors. Contracted companies are specifically viewed as employers in
their own right, as per the OHSAct.
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Reg. No 2002/015527/30.
Medupi Environmental Incident Management Work Unique Identifier: 348-693723
Instruction
Revision: 9
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Term Explanation
Repeat Any Environmental incident that occurred within 12 months of the previous
Environmental environmental incident, occurred within the same OU/BU, is related to the
Incident same legislation and/or license, has the same causes and the corrective and
preventive actions identified but not implemented, but were not effective and
failed.
Note: This definition must be applied in conjunction with the definition of an
OHD and the duty of care principle for repeat environmental legal
contravention incidents.
Wildlife Refers to birds, game, non-domesticated animals and marine and
freshwater fish. Note: this definition is only applicable to the incident
management procedure in order to enable practitioners to categorise
biodiversity incidents into wildlife or vegetation types. Domestic animal
incidents (for example, electrocution of a cow)and animal
encounters/interactions that do not meet the definitions of an environmental
incident such as snake encounters must be dealt with either through the
OU/BU Environmental Management System (EMS) or dealt with as safety
or property damage incidents and will not be covered in this procedure.
2.4 Abbreviations
Abbreviation or
Explanation
Acronym
DFFE Department of Forestry, Fisheries and the Environment
DWS Department of Water and Sanitation
EEIC Eskom Environmental Incidental Committee
EMS Environmental Management System
Eskom Environmental, Occupational Health and Safety Incident
Eohsim
Management (32-95)
ESKOM Eskom Holdings SOC limited
FBS Failure of Business Systems
HSE Health, Safety and Environment
ISO International Standards Organisation
LC Environmental Legal contravention incident
LEDET Limpopo Economic Development, Environment and Tourism
LLM Lephalale Local Municipality
NEMA National Environmental Management Act ()
NWA National Water Act
OU/BU Operating Unit/Business Unit
PC Principle Contractor
NCA Nonconformity and Corrective Action
S Section of applicable legislation
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Medupi Environmental Incident Management Work Unique Identifier: 348-693723
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Abbreviation or
Explanation
Acronym
SAP Systems, Applications, and Products in Data Processing
SAP EH&S SAP Environmental Health and Safety (system)
SOC State owned company
TM Team Medupi
2.5 Roles and Responsibilities
a) Responsible
Those who do the work to achieve the task. There is at least one role with a participation type of
responsible, although others can be delegated to assist in the work required.
b) Accountable (also approver or final approving authority)
The one ultimately answerable for the correct and thorough completion of the deliverable or task,
and the one who delegates the work to those responsible. In other words, an accountable must
sign off (approve) work that responsible provides. There must be only one accountable specified
for each task or deliverable.
c) Consulted (sometimes counsel)
Those whose opinions are sought, typically subject matter experts; and with whom there is two-
way communication.
d) Informed
Those who are kept up to date on progress, often only on completion of the task or deliverable;
and with whom there is just one-way communication.
Table 1: RACI Matrix
General Manager Contract Process Step/Activity Construction Departmental HSE TM Manager TM Manager TM Managers TM TM Environmental Practitioners TM Managers Contractors (Env. Practitioners) ECO
Incident notification (Contractor
I c,i i r, a i
Incidents)
Incident notification (Team
Medupi and ESKOM Incidents) I I I A R I C;I
Incident Reporting via Flash C,I, A,
I i r, a i
Report R
Incident report (Flash Report)
A R C,I I data integrity review
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Medupi Environmental Incident Management Work Unique Identifier: 348-693723
Instruction
Revision: 9
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General Manager Contract Process Step/Activity Construction Departmental HSE TM Manager TM Manager TM Managers TM TM Environmental Practitioners TM Managers Contractors (Env. Practitioners) ECO
Incident Investigation
I c i r, a i
(Contractor Incidents)
Incident Investigation (TM I
I i a r c c, i
Incidents)
Complete Section 30
(Notification of Emergency I I I A C, A,R I R, A I
Incidents) document
Submit Section 30 (Notification
C, I C, I A R I R,C I of Emergency Incidents) to DEA C, I
Report incidents on SAP EHS A R C
Review Incident reports A R R I
Undertake Corrective Action I
C, I C,I R, A (Contractor Incidents) I I
Undertake Corrective Action
A I R C, I I I (Team Medupi Incidents) I
Close out of incidents and
I A I R I R,A I corrective actions I
2.6 Supporting Documents
The table below is a list of supporting documents for additional process clarification in relation to the
types of Incidents listed.
Environmental Supporting Document
Incident Type
All incident Environmental Incident Management Procedure (240-133087117)
types
AEL NEMA 1. AEL incidents: Initial report in terms of NEMA Section 30 –Document
S30 Number ( 240-7667761)
including Emission Monitoring and Reporting Instruction Note.
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Medupi Environmental Incident Management Work Unique Identifier: 348-693723
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Environmental Supporting Document
Incident Type
NEMA 1. NEMA Section 30 (control of incidents) Report Template – can be
Section 30 obtained from the DFFE website(
incidents https://www.enironment.gov.za/documents/forms#legal_authorisations
)-search emergency incident report.
30 of the National Environmental Management Act )
Supported by the decision note and/or position paper on incident
management requirements (ENV19-l164)
Wildlife Wildlife Interaction and Management Standard (32-829)
incidents
Protected 1. Emergency tree cutting: Government Gazette No.773 issued by the
Tree cutting Department of Water Affairs-24 August 2007. Exemptions in terms of
Sections 7(1) and 15(1) of the National Forest Act, 1998 (Act )
as amended.
12 April 2013
Hydrocarbon Spill Assessment form (348-10115765)
Spills Incident Flash Report (348-10115769)
Spill Feedback form (348-10115749)
Environmenta 1. Environmental Incident Initial Notification Report – (240-161144504)
l legal 2. EICC Environmental Legal Contravention Incident Closure Certificate-
contravention Document Number (240-765076507067)
incidents-(LC)
Committee (EICC): Ownership and accountability of environmental
incidents in areas of shared responsibilities between Eskom and Eskom
–owned entities or contractors dated 11 January 2016.
Environmental Classification Committee TOR (240-67689003)
Document Content
3.1. Process Map/ Flowchart
Not compiled.
3.2. Incident Notification
immediately after becoming aware of the incident occurrence.
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Medupi Environmental Incident Management Work Unique Identifier: 348-693723
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o Date
o Time:
o Place:
o Brief description of what happened:
o Immediate actions taken:
appropriate at the time. Photographic evidence and preliminary findings may also be included
in the initial notification.
provide an incident number as a reference to the relevant individual or OU/BU reporting the
incident
3.3. Incident Reporting
with Team Medupi complete a Flash Report within 24hrs after which an incident occurred.
completed Spill Assessment form (348-10115765).
the contractor on the Flash Report. Where it is found that any data is incorrect or incomplete,
such practitioner shall reject the Flash Report and provide reasons for such rejection. Once
the relevant TM environmental practitioner is satisfied with information provided, he/she shall
accept the flash report within 24 hours.
record it on SAP EHS (for all incidents that meet SAP reporting criteria). It should be noted
that ERI packages are responsible to load their incidents on SAP EHS.
incidents, the Divisional or subsidiary Environmental Management Department to be notified
as well as the Sustainability Systems Environmental Management Department (SS: EM) as
required.
interested parties as identified in terms of the site EMS such as neighbouring farmers,
communities, Eskom Lenders etc. They need to be notified accordingly.
rating:
o Low - to be reported to Middle Manager and Environmental Practitioner level
o Moderate - to be reported to OU/BU Management, OU/BU Environmental Manager and/
Practitioner
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Instruction
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o High - to be reported to OU/BU Management, OU/BU Environmental Manager
and/practitioner, as well as the EEIC representative and SS: EM.
Extreme- To be reported to OU/BU Management, OU/BU Environmental manager and/practitioner, as well as the EEIC
representative and SS: EM as well as the Senior Environmental Manager and divisional/ subsidiary group executive3.3. Incident
Prioritisation
3.3.1. Consequence and Priority Rating
consequences and actions required to mitigate the incident timeously.
determine the Consequence and priority thereof. Incidents shall be categorised according to
their consequence as classified into Low/Minimum, Minor, Moderate, Major and Critical
incidents and Priority rated as Low, Moderate, High and Extreme.
incidents for further detailed investigation or monitoring for recurrence.
Environmental Incidents in order to determine if the incident is an environmental event,
environmental legal contravention or environmental legal contravention in terms of the
Operational Health Dashboard (OHD).
this procedure, the incident must automatically be prioritised as high and extreme
respectively regardless of the actual consequence.
the incident, it shall be reported by TM Environmental Department to all three spheres of
government (DFFE, DWS and LLM) within 24 hours of the occurrence of the incident.
3.3.2 Action and responsibility requirements
All environmental incidents must be reported on SAP within 24 hours of the incident occurring
or as soon as becoming aware of the incidents as specified in legislation and /or conditions
of applicable licences/authorisations. Documented proof of the notification must be available
on the incident management system (SAP). The responsible manager must ensure that the
initial notification is communicated according to timeframes (24hrs) specified in this
document. The action and responsible table (Appendix F) must be used for communication
to different levels of management.
3.4 Incident Investigation
with the priority ratings as outlined below (i.e. for Low, Moderate, High and Extreme). Where
multiple parties are involved (either contractors or Generation), all parties will be invited to be
represented on the investigation team and a combined investigation will be conducted.
initiated within 7 (seven) working days and completed within 30 (thirty) calendar days.
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may be required if there are multiple repeats of minor incidents or a minor incident could have
resulted in a more serious consequence should other circumstances have prevailed; such
instances will be determined on a case-by-case basis by TM Environmental Practitioner.
and organisational issues (evaluation) shall be initiated within 7 (seven) working days of
occurrence of the Incident and completed within 30 (thirty) working days.
/or organisational weaknesses of the incident and the appropriate preventive and corrective
actions (analysis) to be initiated within 48hrs and completed within 45 (forty-five) calendar
days.
and /or organisational weaknesses of the incident and the appropriate preventive and
corrective actions (analysis) to be initiated within 24 hours, and completed within 45 (forty-five)
calendar days.
Contractor shall compile and submit the NEMA Section 30 and/or NWA Section 20 report and
investigation report within 7 working days of occurrence to TM Environmental Department.
and/or NMW Section 20 incident report within 14 working days of occurrence to three spheres
of government (DFFE, LEDET, DWS and LLM).
Legal Contraventions a result of significant business failure, the incident must be reported to
the EEIC via divisional EEIC representative within the same month the incident occurred where
reasonably practical.
to determine and verify the status i.e. Environmental Legal Contravention Incidents and
Environmental Legal Contravention Incidents as a result of significant business failure.
shall act as the record repository.
3.4.1. Contractors
TM Environmental Department and relevant TM managers. The investigations should also be
presented or discussed at the Contractors Environmental meetings and/or HSE Contractors
meeting. This shall include Lessons Learnt arising from these incidents.
Learnt are discussed with all staff members and that records of such be kept.
3.4.2. Team Medupi Environmental Department
on the frequency or severity, be presented at the Contractors Environmental and/or HSE
Contractors Meetings. This shall include Lessons Learnt arising from these incidents.
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followed up by the relevant TM Environmental Practitioner.
Performance Data (incidents trends) are discussed at the Contractors Environmental meetings
and/or HSE Contractors meeting.
be communicated to all Contractors and relevant department within Eskom Group Capital. This
shall be done as per the Medupi Environmental Communications Work Instruction 348-
As part of close-out process of Section 30 NEMA or Section 20 NWA incidents, TM Environmental
Department in consultation with the responsible contractor may be required to present the incident
investigation to the relevant authority/ies.
3.5. Management of corrective actions
a. There must be at least one corrective action for each cause identified during the investigation.
All actions must be captured and managed on SAP EH&S
b. The investigation committee must consider the following hierarchy of control when formulating
corrective actions:
i. Engineering control to design/redesign in order to eliminate the risk
ii. Administrative control, ensuring procedures are updated to prevent incidents from
occurring
iii. Substitution or elimination by removing the aspect that may result in an environmental
incident and thus actual environmental impact.
c. Planned start and completion (end) dates for all corrective actions must be clearly defined
and must be SMART
i. Specific
ii. Measurable
iii. Achievable
iv. Realistic, with clearly allocated responsibilities
v. Timeous, with clear deadlines
d. All actions, once completed must be verified by the person responsible in order to determine
effective implementation. Documentary evidence of the implemented corrective action must
be available and attached electronically to the incident in SAP EH&S before it is closed on
the same system.
e. Where a corrective action that has been implemented is deemed ineffective and, therefore
action together with the proof of approval of the action change.
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f. If a corrective action for an LC incident requires revision and /or the due date will not be met,
the respective OU/BU process for approval and, in addition submit that request in writing for
approval to amend the corrective actions and /or due date to their respective
divisional/subsidiary Environmental Manager at least two weeks before the actual initial due
date. Once the approval is obtained, documented proof must be available. The original action
must be closed on SAP EH& S as “not implemented to requirements” and a new action
captured on SAP EH& S with the approved revised action date. Where extension requests
are not approved, those actions must remain overdue. The following minimum information is
required when submitting an action extension request:
I. Motivated reason for the extension
II. Proof of action commencement from when the action was developed and allocated
III. Risk Assessments and assurance that repeat or similar incidents are being prevented
by treatment plans
IV. Adequate timelines and sequence of events to highlight reasons for project delays
V. Engagements with respective authority for extensions or an update of corrective actions
previously submitted have been taking place.
VI. The motivation must be supported by both the respective environmental manager and
OU/BU Manager.
VII. Environmental Impact Assessment of the incident that includes monitoring trends and
actions to address the impact as needed.
g. To ensure the prompt follow-up and close-out of actions from an incident investigation report,
periodic status reports must be provided from SAP EH& S to site management until all
recommendations have been acted on closed-out.
h. The EEIC may also track the corrective actions for incidents LCs and incidents LCs as a result
of significant business failure as part of the monthly meetings.
i. Wildlife Incidents: Recommendations/Corrective actions shall be implemented by the ESKOM
OU/BU according to the applicable and approved timelines and related divisional key
performance indicators (KPI’s) for bird incidents. For other wildlife incidents, the timelines
according to the recommendations/corrective actions shall be adhered to.
j. All investigation reports (including wildlife incidents) should be finalised and signed within 14
calendar days of completing the investigation.
k. The corrective actions for all incidents (excluding the wildlife incidents that will be captured by
EWT on the CIR) must be captured on SAP EH&S within seven calendar days of signing the
investigation report.
3.5.1. Document management
The OB/BU is responsible for scanning and attaching all relevant documentation (for example
the Initial Notification Report, SAP EH& S system generated flash report, proof of corrective
action implementation, investigation reports, spill assessment, environmental impact
assessment of the incident etc.) needed to demonstrate that the incident has been managed
according to the incident management process, as soon as the documents are completed and
are available
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3.6. Incident Close-out
out an incident signifies that all corrective actions have been effectively implemented,
lessons learnt effectively communicated, all relevant documents attached and verified by
TM Environmental Practitioner.
certificate uploaded (240-76707067)
all recommendations / corrective actions have been implemented with all the related
documented information as evidence. An incident will be closed on EWT CIR by
capturing the date the recommendations were implemented, completed and verified. If
the incident was reported by an external stakeholder (public or Landowner) EWT might
contact the stakeholder to confirm if mitigations have been implemented.
the OHD must have a closure certificate completed.
captured, records uploaded and closed out on SAP EH&S by the TM Environmental
Department.
3.7. Records
The following quality records are utilised to record necessary process data required to verify
process conformity:
Documented information generated as a result of this document shall follow the process defined
in the 348-883808 “Document and Record Management Work Instruction.
4.1. Key Performance Areas and Indicators
The following Key Performance Areas / Indicators (KPAs / KPIs) shall be measured, analysed and
reported. The Process Owner shall be accountable and assign the responsibility at the frequency
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as indicated below, documented as part of the QMS measurement, analysis and improvement
initiative.
Table 2: KPAs/KPIs
Key Key Target Measure
Performanc Performance Frequency Responsibilit Records
e Indicator y
Area
Initial 100% Communicatio
Every incident PC
notification n records
100%
All Incidents Report all notification Every incident PC Flash report
reported to incidents before end
the TM and of shift
reported 100%
timeously All Incidents incidents Environmental
reported on reported Every incident Practitioners SAP register
SAP within (TM/ERI)
24hrs
All incidents 100%
reported Environmental
Incident data Incident
enabling Every incident Practitioners
integrity accepted
review prior to (TM/PC)
acceptance
As per this Legal
Lessons procedure Contraventions
Learnt Environmental , Major Events, Communicatio
communicate Practitioners NEMA Section n records
d to all (TM/PC) 30, NWA
Contractors Section 20
Prevention of Lessons As per this
recurrence Learnt procedure
communicate Legal
d by all Contraventions Communicatio Contractor EO
Contractors to , Major Events, n Records
staff and Section 30
subcontractor
s
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Key Key Target Measure
Performanc Performance Frequency Responsibilit Records
e Indicator y
Area
Corrective As per this
Action procedure
undertaken Environmental NCAs closed
within Every incident Practitioners with evidence
stipulated (TM/PC)
timeframe and
effectively so.
Investigations As per this
effectively procedure
identify Root, Environmental NCAs closed
Contributory Every incident Practitioners with evidence
and Direct (TM/PC)
Causes in all
cases
Investigations As per this
undertaken procedure
and/or lead by As per audit Environmental Investigation Investigation competent schedule Practitioners Reports reports Incident (MPT/PC)
closed out Investigators
timeously
Investigations As per this Major event Environmental Incident
presentations procedure and Legal Practitioners register
undertaken Contravention (TM/PC)
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Key Key Target Measure
Performanc Performance Frequency Responsibilit Records
e Indicator y
Area
Where an All NEMA
Environmental incidents
Incident is reported Environmental Initial
classified as a within Manager notification
“NEMA 24hours
Statutory
Section 30”,
Incident
the incident
reporting
should also be
occurring
reported to all All applicable
within
three spheres incidents
stipulated
of government
timeframe
(DFFE, dws,
and in correct
LEDET and
format
LLM) within
24 hours of
the
occurrence of
the incident
Section 30 All Section
Statutory
documents 30
Incident
submitted to documents
reporting
TM submitted
occurring
Environmental within 7 All applicable
within Environmental Section 30
Manager working incidents stipulated Manager Report
within 7 days
timeframe
(seven)
and in correct
working days
format
of occurrence
Section 30 All Section Statutory
documents 30 Incident
submitted to documents reporting
all three submitted occurring
spheres of within 14 within
government working All applicable stipulated Environmental Section 30
(DFFE, DWS, days of incidents timeframe Manager Report
LEDET and occurrenc and in correct
LLM) within e of format
14 working incident
Document days of
control occurrence.
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Key Key Target Measure
Performanc Performance Frequency Responsibilit Records
e Indicator y
Area
Retain and 100%
store records retained
generated as documents
a result of this
document as As generated Annually or as EMS Co-
defined in the by the required ordinator
348-883808 procedure
“Document
and Record
Management
Procedure
All
Revision documents
requirements due for
in line with review are
Medupi revised
Procedures within
348-653867 stipulated
“Development
timeframe
Revision of and Change Annually or as Environmental New revised
Document of Medupi required Manager document
Qms
Documents”
and 348-
883808
“Document
and Record
Management
Procedure”
4.2. Document Review and Self-Assessment
4.2.1. Document Self-Assessment
The “Process Owner” identified on the front page of this document along with departmental
personnel and he project QMS Engineer shall undertake a “self-check” review of the process defined
in this document at six monthly intervals, commencing from the effective date of this document, to
check:
a) the process / procedure operational integrity
b) process efficiency
c) the level of stakeholder knowledge and implementation.
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Participants and results of the “self-check” review shall be documented by the Process Owner in the
“Self-Assessment Checklist” (Template No. 348-655890) included as an Appendix to this procedure
which shall be submitted via SharePoint to Medupi Documentation Department Help Desk by the
Process Owner once completed.
Process Owner shall proceed with any revision requirements in line with Medupi Procedures, 348653867 “Development and Change of Medupi QMS Documents” and 348-883808 “Document and
Record Management”.
4.2.2. Revision Period
This document shall be subject to a compulsory 3 yearly revision.
4.3. Training Requirements
No project specific training required to implement the process documented in this document
beyond normal job function.
This document has been seen and accepted by:
Name Designation
N. Khuzwayo Safety, Health and Environmental Manager
L. Ndlovu Quality Assurance Manager
Z. Shange General Manager
Date Rev. Compiler Remarks
May 2025 09 N Nengobela Three yearly review including moving to new
template. Replacement of WISPA with manual
system. Change PCAR to NCA. Move to new
self-assessment template. Removed definition
of ash spillage. Change project quality
manager from B. Mgidlana to L. Ndhlovu.
March 2022 08 M Boshomane Three Yearly Review including alignment to the
latest version of the Eskom Environmental
Incident Management Procedure 240-
133087117
January 2018 07 M Boshomane Annual Review including new ISO 14001:2015
requirements, alignment to alignment to the
new Eskom Environmental Incident
Management Procedure 240-133087117 and
audit findings
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The following people were involved in the development of this document:
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Appendix A - Process Self-Assessment Checklist
Template Identifier 348-655890 Rev 3
Document Identifier xxxxx Rev xx
Medupi power station project
Effective Date February 2025
Next Review Date February 2030
TITLE: Document Self-Assessment Checklist Incident Management
Self-Assessment
Discipline: Applicable Document No.: 348-693723 Date:
/ /
Ite Ref Compliant
m Sectio Self-Assessment Question Comment
Yes Part No No n
Is an Incident handled in line with the Medupi Emergency
1 5.2.1
Preparedness and Response Procedure?
3.1 Is the Environmental Practitioner notified immediately of
occurrence of an incident?
3 3.1 Is the following information provided for this initial notification:
3.1 3.1
3.2 3.1
3.3 3.1
3.4 3.1
3.1 Are the above information conveyed in person, telephonically,
by email, or by radio, whichever is appropriate at the time?
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3.2 Do Principle Contractors complete a Flash Report by end of
shift of an incident having occurred?
6 3.2 Does the Flash Report contain:
3.2
occurred
6.2 3.2
3.2 Does the Environmental Practitioner complete a Flash Report
7 by end of shift of incident occurring, where such incident
involves members of the TM?
3.2 Does the Environmental Practitioner review information
provided on the Flash Report and where found that any data
is incorrect or incomplete, does such Practitioner reject the
Flash Report and provide reasons for such rejection?
3.2 Do all Environmental Flash Reports submitted have Oil Spill
Assessments attached, as applicable?
3.2 Does the Chairman of the TM Contractors HSE meeting
10 ensure that reported Incidents are discussed at the monthly
meeting of such meeting?
3.4 Does the Contractor, or TM, undertake a formal Incident
Investigation of all moderate, high and extreme incidents?
12 3.4 Are such formal investigation submitted?
3.4 Are the formal Incident Investigation undertaken by a person
13 appointed to such a function, and who is in possession of
suitable Incident Investigator training and competence?
3.4 Are formal Incident Investigation initiated within 7 (seven)
14 working days of occurrence of the Incident and completed
within 30 working days?
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3.4 Identification of Immediate, Root, and Contributory Causes
3.4
3.4
3.4
“NEMA Section 30”, is a Section 30 report completed
within 7 (seven) Working days of occurrence and
submitted to the TM Environmental Manager for
verification?
3.4 Does the TM Environmental Manager submit such a Section
30 report to the DEA within 14 working days of occurrence?
3.4 Are records pertaining to the Incident and Investigation kept,
which shall act as the record repository?
3.4 Is the Contractor or Functional Manager presenting the
incident investigation (for all Legal Contravention, Major
Environmental Event) to the TM Management Team within 21
Working days or occurrence to ensure close-out?
3.4 Are all the identified and agreed Corrective Actions as per the
19 Incident Investigation process followed-up by the relevant TM
Environmental Practitioner?
3.4 Is this in line with the requirements of TM Procedure for the
20 Handling of Non-conformities and Corrective and Preventive
Action?
3.4 Are the results of such incident investigations discussed at
Contractors HSE Meeting?
3.5.2. Does this include Lessons Learnt arising from Contractor
incidents?
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3.5.2. Are all lessons Learnt and Incident Recall arising from serious
Incidents, or Incident trends, communicated to all Contractors
and relevant department within Eskom Group Capital via the
TM Environmental Communications Procedure?
3.5.2. Does each Contractor ensure that relevant Incidents and
24 Lessons Learnt are discussed with all staff members and
record of such be kept
Self Name: Position: Revision Required?
assessment by: (Yes / No) Planned Revision Date:
Comments:
Attendees:
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APPENDIX B- Incident Flash Report
Template
Identifier 348-10115769 Rev 1
MEDUPI POWER Unique Identifier xxx Rev xxx
STATION Effective Date May-25
Project
Next Review
Date May-30
Title:Incident Flash Report
Incident Number
Area
Principal Contractor
Package Subcontractor
Date Time
Incident Classification Event
Report To Authorities? NEMA Section 30 & NWA Section 20
Category Other
Reason for Category
Receptor Category
Weather condition (e.g.
temperature, wind speed &
direction etc.)
Brief Description of Incident and Treatment Given
Immediate Action Taken To Recover the Situation
Person Notified Date
Investigation Date
Notified By Date
Notification method Notification date & Time
Name and Contact of 16(2) Appointee
Environmental Consequence and Priority Rating Table
Low/ Minimum Minor Moderate Major Critical Consequence
Categories
Incident Incident Incident has a
could/does could/does recognized
result in a result in a national or
moderate major international
uncontained or uncontained environmental
Minor ecological sustained or sustained impact.
effect. Ecological environmental environmental Widespread
damage can be release, release, or permanent
remedied within impacting the impacting the local
three months. local regional ecological
Minor hazard to environment environment damage.
Little or no ecological effect and no humans in the only. Ecological only. Remediation
Consequences measurable impact on human health immediate vicinity. damage can be Ecological would take
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remedied in damage can longer than
less than six be remedied one year.
months. Health in less than Could result
hazard to one year. in a major
humans in the Health hazard public health
immediate to humans in hazard.
vicinity, but not the immediate Magnitude is
resulting in vicinity unknown.
resulting in
critical or
fatal
injury/illness.
Environmental
Priority Rating Low Moderate High Extreme
Guide Environmental incident detail
Reference The applicable Act with specific reference to the section of National Environmental Management Act, (Act 107 of
Legislation the act contravened should be included here. This data is 1998)/National Water Act, ( Act )
available from Division Legal Registers.
Hydraulic oil spillage was found at Center Square
Laydown Area. Water truck with registration number
HK94GCGP was busy refilling a water tank when the
incident occurred. Water truck operator only noticed
that the water truck is spilling oil when he was busy
Nature of Event refilling water tank at ADF P42A Project. Approximately
+/- 5 litres of hydraulic oil spilled on the ground. The
Spill was as a result for damaged hydraulic pipe
supplying water pump Power Take-Off system. Full details of the event must be given i.e.: Chemical Spill,
including whether the event is considered an “Emergency
Incident” in terms of NEMA or NWA.
Details of
Communication List details of interaction with authorities. This should N/A
with Regulatory include dates and media used, and copies of any
Authority correspondence.
Results of
Evaluation to
N/a
Determine If a As per flow diagram set out in Environmental Incident
“Repeat Event” Management Procedure (240-133087117) Annexure A
ELC Criteria for Classification of Environmental Incidents
Element N/A Yes No
condition of a licence, authorisation, or permit?
sterilising the soil or destroying rare, endangered, or protected fauna or flora?
Section 19 of NWA) – Did the incident result in making any water resource unfit for its
original purpose such as domestic, agricultural, or industrial use or reduce the water
quality to such a state that human intervention is required to restore it to its original
quality?
Section 19 of NWA) – Did Eskom fail to take reasonable measures to prevent pollution
or degradation from occurring?
Section 19 of NWA) – Did Eskom fail to prevent pollution or degradation from continuing?
Section 19 of NWA) – Did Eskom fail to implement measures to prevent pollution or
degradation from recurring?
Specify legislation, the applicable section within legislation, and licence condition that were contravened.
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If “Yes” to any of the questions, classify the incident as legal contravention. If “No” to all of the questions,
classify as an event
NOTE: If Classified as an Environmental Legal Contravention, Check Against Following Criteria.
Criteria
OHD definition: These are specific case(s) of environmental legal contravention incidents that are
considered to be of very high significance in terms of its environmental impact and/or Eskom in that
they have a material business impact and illustrate a significant failure of business systems. Within
the above principles, they are identified in terms of the criteria below. If any one of the criteria Yes No
specified in Appendix C or the principle defined above is relevant to a specific contravention of
environmental legislation, then that environmental legal contravention incident is a potential
“environmental legal contravention incident in terms of the OHD” (OHD means operational health
dashboard) and/or the criteria below.
1.The environmental legal contravention incident results in formal censure from the government. These are a
compliance notice, a directive, a fine (including a NEMA Section 24g application), or prosecution.
2.The environmental legal contravention incident is not reported through the initial notification to the applicable
department according to this procedure (240-133087117).
(using the process flow found in Appendix A of this document). Note: This criterion can only apply if the
previous incident was classified as an environmental legal contravention.
due date according to this procedure (240-133087117).
OHD EVENT (Any shaded area marked)
Compiled by Name Date Signature
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Holdings SOC Ltd, Reg. No 2002/015527/30.
File Name: 348-10115769 Incident Flash Report Template Rev 1- Final
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Important Dates
Source: 348 - 681011 Medupi EMP Revision 2 - September 2010.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ion.","is_compulsory":false}"}
Technical Specifications
Source: 348 - 681011 Medupi EMP Revision 2 - September 2010.pdf (unknown)Electricity cannot be stored and must be used as it is generated. Therefore, electricity must be
generated in accordance with supply-demand requirements. Eskom Holdings Limited (Eskom)
provides energy and related services, including the generation, transmission, distribution and supply
of electricity. Eskom currently generates approximately 95% of the electricity used in South Africa.
The reliable provision of electricity by Eskom is thus critical for industrial development, related
employment and sustainable development in South Africa.
In order to be able to adequately provide for the growing electricity demand, Eskom have identified
various technologies in different locations. As part of its capacity expansion programme, Eskom
Holdings Limited will construct a 4800 MW coal-fired power station, named Medupi, in the Lephalale
area in the vicinity of the existing Matimba Power Station. A positive Record of Decision was received
on the 21st of September 2006. This Environmental Management Programme (EMP) pertains to the
construction phase of the Medupi Power Station, to be constructed on the farm Naauwontkomen 509
LQ (station centre line co-ordinates: X: +2 622 675 and Y: -57 470) with the ash dump potentially on
the farm Eenzaamheid 687 LQ (see figure 1.1).
1.1. Overview of the Proposed Project
Medupi Power Station will have a maximum installed capacity of up to 4800 MW. The power plant
and associated plant (terrace area) would require an area of 700 ha, and an additional 1000 ha would
be required for ancillary services, including the possibility of on-surface ashing facilities. Eskom and
Exxaro (previous Kumba Resources) are currently investigating the feasibility of in-pit ashing, where
the ash from Medupi Power Station would be taken directly to the pit at Exxaro’s Grootgeluk Mine,
for disposal. If this ash disposal is found to be feasible, no on-surface ash disposal would take place at
Medupi Power Station.
Medupi Power Station will be a super-critical, pulverised fuel power station, utilising direct dry-cooled
technology. The power station will utilise electrostatic bagfilters as its primary pollution abatement
technology (for particulate emissions, anticipated to be less than 50mg/Sm3), and will have low NOx
burners inherently built into the boiler for efficient combustion and thus lower NOx emissions. In
terms of sulphur oxide emissions, the power station will be constructed to be FGD (flue gas
desulphurisation) ready, i.e. physical space will be allowed for the FGD plant and the smokestacks
lined with FGD compatible materials, should the power station be retrofitted with it at a later stage.
When fully operational, the power station would strive towards a zero liquid effluent discharge
philosophy.
Coal for Medupi Power Station will come from the Exxaro’s adjacent Grootegeluk Colliery, to be
delivered to the power station via conveyor belts. The Grootegeluk Colliery, which also services the
existing power station, is located to the immediate west of Matimba Power Station. An estimated 7.3
million tonnes per year of coal (measured on a dry basis) is required for the first three units at the
Medupi Power Station.
The Power Station is proposed to be constructed and commissioned in phases in order to meet the
growing demand of electricity. Appropriate technology alternatives have been investigated by Eskom
from a technical and economic feasibility perspective through pre-feasibility studies. All Eskom's
existing operational coal-fired power stations utilise pulverised fuel technology (PF). The first phase of
this proposed power station will consist of 3 units, each with a nominal installed capacity of 750 MW,
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pulverised fuel combustion. The second phase, once formally approved via the Eskom approval
processes, will also comprise 3 x 750 MW units, pulverised fuel combustion.
The power station structure will be approximately 130 m high and approximately 700 m wide, subject
to final designs. The required stacks, 2 in total, would be approximately 250m in height, subject to
final designs. Direct-cooling technology will be applied, with only a small open evaporative system for
critical auxiliaries that cannot be accommodated by the main cooling system. No cooling towers will
be constructed for the main cooling system. Other related infrastructure would include an HV yard,
coal stockpile (with a terrace footprint of approximately 61 hectares and a storage capacity of
approximately 2 million tonnes) and associated conveyor belts, and a potential ash dump, with
infrastructure such as transmission lines being planned to integrate the station into the national
electricity grid. The EIA for the Transmission lines is a separate process and has been initiated.
It would take approximately 48 months to construct the first generating unit, after which subsequent
units would be completed at nine month intervals. During the construction period, there will be
approximately 38 main contractors (boiler, turbine, civil, smokestacks, etc) on-site, with between 100300 different subcontractors on-site at any given point during the construction period. The
construction period is said to last up to 6 years (six units). At the peak of the construction period,
there will be approximately 7400 people on-site. Appendix A is an indication of the phasing of
manpower over the 6-year construction period.
Construction activities would include inter alia the following enabling works:
x Terracing
x Terrace and Contractors’ Yards roads and lay-down areas
x Stormwater drainage
x Sewerage
x Construction electricity ring main
x Construction potable and raw water supplies
x Construction telecommunications
x Construction ablutions, canteen and site offices
x Security fencing
x Access control buildings
x Road diversion
The section below describes specifically the scope of work for “terracing” and “terracing with regards
to contractors’ yard”:
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Terracing: Processes to take place
x Clear and grub 1 million m2 site areas and remove for preservation all designated trees.
x Remove and stockpile top soil
x Remove and stockpile approximately 800 000 m3 amandelklip gravel for later use.
x Prepare subgrade for terrace work.
x Cut to fill of approximately 500 000 m3 hard rock and processing for fill material through a single
stage mobile crusher.
x Import and process approximately 1 million m3 fill material of the required quantity and quality
for the terrace layers.
x Construction of terrace subgrade, selected layers and subbase in accordance with the
requirements of the specifications.
x Construction of the terrace gravel base to the requirements of the specifications including
shaping and levels in accordance with the storm water management design.
Terrace and Contractor’s Yards Roads and Lay-down Areas
x Clear and grub approximately 1.5 million m2 of contractor’s yards and remove for preservation all
designated trees.
x Prepare lay down areas by the specified application of vibrating rollers for collapsible sand.
x Construct gravel wearing course and specified surfacing for selected contractor’s yards.
x Construct approximately 14 km of terrace roads including subgrade, selected layers, subbase,
base and surfacing according to design and specifications.
x Clear and grub contractor’s yards roads areas and remove for preservation all designated trees.
x Remove and stockpile top soil
x Construct approximately 5 km of contractor’s yards roads including subgrade, selected layers,
subbase, base and surfacing according to design and specifications.
Mitigation measures recommended in this EMP pertain to the construction phase of the above power
station.
The following engineering documents have been used for tendering purposes, in conjunction with
Eskom specifications:
x SANS 1200: Standardised specification for civil engineering construction
x SANS 10120 - Code of practice for use with standardised specification for civil engineering
construction and contract documents
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x Health, Safety and Environmental Specification for Medupi Power Station (Medupi Power
Station).
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Figure 1.1: Map showing the location of the Medupi Power Station in the Lephalale Area
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1.2. Applicable Documentation
The following environmental documentation is applicable for the project, and will be read in
conjunction with this EMP:
x Final Environmental Scoping Report for the proposed new Coal-Fired Power Station in the
Lephalale Area, Limpopo Province.
x Final Environmental Impact Assessment Report for the proposed new Coal-Fired Power Station in
the Lephalale Area, Limpopo Province.
x Record of Decision issued on 21 September 2006 by the National Department of Environmental
Affairs and Tourism (See Appendix B).
Cognisance had been taken of the conditions of the Record of Decision (RoD). Where necessary, this
EMP has been amended accordingly to comply with the conditions as stipulated in the RoD.
1.3. Structure of the Environmental Management Plan
The EMP provides mitigation and management measures for the following phases of the project:
x Construction Phase
This section of the EMP provides management principles for the construction phase of the project.
Environmental actions, procedures and responsibilities as required within the construction phase are
specified. These specifications will form part of the contract documentation and, therefore, the
Contractor will be required to comply with the specifications to the satisfaction of the Project
Manager, Site Director and Environmental Control Officer, in terms of the construction contract.
All relevant environmental legislation pertaining to the project is listed within Appendix C. The
Contractor is required to comply with this legislation for the construction phase of the project. This
list is intended to serve as a guideline only for the Contractor and is not exhaustive.
According to RoD condition 3.2.3.2, this EMP is seen as a dynamic document which will be updated as
required on a continuous basis. Any amendments/changes must and will be submitted to the DEA for
approval before such changes could be affected. In addition, such submission for consideration by the
DEA must be accompanied by recommendations of the EMC.
1.4. Objectives of the EMP
The EMP has the following objectives:
x To outline functions and responsibilities of responsible persons.
x To state standards and guidelines, which are required to be achieved in terms of environmental
legislation.
x To outline mitigation measures and environmental specifications which are required to be
implemented for the construction phase of the project in order to minimise the extent of
environmental impacts, and to manage environmental impacts associated with the Power
Station.
x To prevent long-term or permanent environmental degradation.
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x In accordance with condition 3.2.3.2 imposed in the RoD, the CEMP (Revision 2) should be
regarded as a “living document” which may be amended from time t time, as and when the need
arises.
2.1. Organisational Structure and Responsibility
2.1.1. Functions and Responsibilities for the Construction Phase
Formal responsibilities are necessary to ensure that key procedures are executed. Specific
responsibilities of the Project Director: Medupi, Assistant Projects Director: Medupi Power Station
and Environmental Control Officer for the construction phases of this project are as detailed below.
The Project Director: Medupi Power Station will:
x Ensure that Eskom and the Contractor are aware of all specifications, legal constraints and Eskom
standards and procedures pertaining to the project specifically with regards to the environment.
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x Ensure that all stipulations within the EMP are communicated and adhered to by Eskom and its
Contractor(s).
x Monitor the implementation of the EMP throughout the project by means of site inspections and
meetings. This will be documented as part of the site meeting minutes.
x Be fully conversant with the Environmental Impact Assessment for the project, the conditions of
the RoD, and all relevant environmental legislation.
The Site Director: Medupi Power Station will:
x Be fully conversant with the Environmental Impact Assessment.
x Be fully conversant with the conditions of the RoD.
x Be fully conversant with the Environmental Management Plan.
x Be fully conversant with all relevant environmental legislation and Eskom environmental policies
and procedures, and ensure compliance with these.
x Have overall responsibility for the implementation of the EMP.
x Ensure that audits are conducted to ensure compliance to the EMP.
x Liaise with the Project Manager or his delegate, the Environmental Control Officer and others on
matters concerning the environment.
x Prevent actions that will harm or may cause harm to the environment, and take steps to prevent
pollution on the site.
x Confine activities to the demarcated construction site.
The Environmental Control Officer: Medupi Power Station:
x The EMC, in conjunction with Eskom, must appoint a suitably qualified Environmental Control
Officer (ECO) who would on behalf of the EMC, on a daily basis monitor the project compliance
with conditions of the Record of Decision, environmental legislation and recommendations of the
EMP.
x The costs of the ECO shall be borne by Eskom.
x The ECO must be appointed one month before the start of construction, and the authorities must
be notified of such an appointment for communication purposes.
The Environmental Control Officer will:
x Be fully conversant with the Environmental Impact Assessment Report (EIR).
x Be fully conversant with the conditions of the Record of Decision (RoD).
x Be fully conversant with the Environmental Management Plan.
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x Be fully conversant with all relevant environmental legislation and Eskom environmental policies
and procedures, and ensure compliance with them.
x Ensure that periodic environmental performance audits are undertaken on the project
implementation.
x Submit an environmental compliance report on a two monthly basis, in writing, to the Director-
General of the DEA, copied to the Limpopo Department of Economic Development, Environment
and Tourism.
x Maintain the following on site:
3⁄4 A daily site register
3⁄4 A non-compliance register
3⁄4 A public complaint register
3⁄4 A register of audits
x Remain employed until the completion of the construction phase.
x Report to project manager and be accountable to the EMC.
In addition, the Environmental Control Officer will:
x Convey the contents of this document to the site staff and discuss the contents in detail with the
Project Director and Contractor.
x Undertake regular and comprehensive inspection of the site and surrounding areas in order to
monitor compliance with the EMP.
x Take appropriate action if the specifications contained in the EMP are not followed.
x Monitor and verify that environmental impacts are kept to a minimum, as far as possible.
x Ensure that activities on site comply with all relevant environmental legislation.
x Compile progress reports on a regular basis, with input from the Site Director, for submission to
the Project Director, including a final post-construction audit carried out by an independent
auditor/consultant.
The Environmental Manager: Medupi Power Station Project
The Environmental Manager will:
x Be fully conversant with the Environmental Impact Assessment.
x Be fully conversant with the conditions of the RoD.
x Be fully conversant with the Environmental Management Plan.
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x Be fully conversant with all relevant environmental legislation and Eskom environmental policies
and procedures, and ensure all obligations contained within these are met.
x Assist Eskom in ensuring necessary environmental authorizations and permits have been
obtained.
x Ensure that all required and relevant environmental roles are identified and filled with
adequately suitable and qualified personnel.
x Provide guidance, assistance and input to the project with regards to environmental
management on a strategic level.
x Review and accept construction method statements;
x Ensure all environmental aspects and impacts are identified for all activities taking place and for
all major plant and equipment.
x Responsible for ensuring the compilation and implementation of the following:
o Land Management Plan;
o Fire Management Plan;
o Project Monitoring Plan;
o Waste Management Plan;
o Water Management Plan; etc.
x Promote a holistic view of the environmental impacts of the activities and ensure that
environmental impacts are kept to a minimum as far as practically possible.
x Take appropriate mitigation action should the specifications contained in the EMP not be
complied with.
x Advise on the removal of person(s) and/or equipment not complying with the specifications;
x Ensure that activities on site comply with all the relevant environmental legislation.
x Assisting Eskom in finding environmentally responsible solutions to problems;
x Ensure that the Contractors are made aware of all applicable DEA-approved changes to the EMP.
x Compile progress reports on a regular basis on environmental management for submission to
Project Management and the ECO.
x Keep records of all activities/incidents concerning the environment on Site in the Site Incident
Register;
x Keep a register of complaints and recording and dealing with any comments or issues;
x Inspect the site and surrounding areas regularly with regard to compliance with the EMP;
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x Monitor the undertaking by Eskom and Contractors of environmental awareness training for all
new personnel coming onto site;
x Undertake a continual internal review of the EMP and submitting a report to the management of
Eskom and the ECO at the end of the project.
Generation Environmental Manager will:
x Provide overall assurance to the Managing Director: Generation Division (and hence ultimately
the CEO) that environmental issues are appropriately addressed and managed at the construction
site
x Provide overall assurance to the Managing Director: Generation Division that conditions in the
Record of Decision (RoD) and EMP are adhered to
x Ensure that appropriate reporting of environmental performance/issues takes place
x Where necessary, liaise on a strategic level with environmental authorities on RoD/EMP-related
issues (insofar as construction-related non-compliance is concerned)
Contractors and Service Providers:
x Contractors and service providers will:
o At a minimum, provide 1 Environmental Officer per 500 personnel on site.
o Provide method statements to the Site Director with regards to how certain activities
on-site will be conducted. The Method Statements will be forwarded to the
Environmental team and ECO for acceptance 30 days prior to the activity commencing.
The Contractor’s Environmental Officer will:
x Provide the Site Director / ECO with a written monthly report, detailing both compliance with the
Environmental Specification as well as environmental performance .The Environmental and
Compliance Report will be made available to the Environmental Monitoring Committee (EMC) on
request.
x Maintain a record of incidents (spills, impacts, complaints, legal transgressions, etc) as well as
corrective and preventive actions taken, for submission to the Site Director at the scheduled
meetings.
x Identify and assess previously unforeseen, actual or potential impacts of the project on the
environment.
x Assist the contractor in the drafting of Environmental Method Statements where such
knowledge/expertise is lacking.
x Conduct regular internal inspections and audits to ensure that the system for implementation of
the Environmental Specification is operating effectively. The audit shall verify that a procedure is
in place to ensure that:
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o the environmental method statements and the Environmental Specifications (ES)
being used are up to date
o variations to the ES and environmental method statements and non-compliances
and corrective actions are documented
o appropriate environmental training of personnel is undertaken; and
o Emergency procedures are in place and effectively communicated to personnel.
x Advise the Contractor on the rectification of any pollution, contamination or damage to the
project site, rights of way and adjacent land.
x Attend regular site meetings (scheduled and ad hoc).
x Arrange the presentation of the environmental awareness training course to all staff, Contractors
and Sub-contractors and monitor the undertaking by the Contractor(s) of environmental
awareness training for all new personnel on-site.
x Ensure that a copy of the RoD and latest version of the EMP are available on site at all times.
x Ensure that the Contractors are made aware of all applicable DEA-approved changes to the EMP.
x Remain employed until all rehabilitation measures, as required for implementation due to
construction damage, are completed and the site is handed over to Eskom by the contractor for
operation.
The Environmental Officer shall also provide information to the Site Director or his representative, as
required during external audits conducted by or on behalf of the Site Director as part of the auditing
programme. The information required will include the reports of internal audits conducted by the
Environmental Officer.
All contractors (including subcontractors and staff) and service providers are ultimately responsible
for:
x complying with the environmental management specifications where applicable;
x Provide Environmental Method Statements to the Site Director with regards to how certain
activities on-site will be conducted. The Method Statements will be accepted by the
Environmental Control officer and the Environmental Manager one month prior to the activity
commencing.
x adhering to any environmental instructions issued by the Site Director/Project Manager on the
advice of the ECO;
x Submitting a report, in a format and frequency as decided upon by the Project Manager/Site
Director, which will document all incidents that have occurred during the period before the
progress meeting.
x Arrange that all his employees and those of his subcontractors receive training appropriate for
the level of the tasks and functions undertaken.
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The Environmental Method Statement referred to above will cover applicable details with regard to
x Construction procedures
x Materials and equipment to be used
x Getting the equipment to and from site
x How the equipment/material will be moved while on-site
x How and where material will be stored
x The containment (or action to be taken if containment is not possible) of leaks or spills of any
liquid or material that may occur
x Compliance/non-compliance with the Environmental Specifications
x Any other information deemed necessary by the Site Director
2.2. Environmental Specification: Awareness and Competence
It is important to ensure that all personnel have the appropriate level of environmental awareness
and competence to ensure continued environmental due diligence and ongoing minimisation of
environmental harm.
To achieve effective environmental management, it is important that Employees, Contractors and
Subcontractors are aware of the responsibilities in terms of the relevant environmental legislation
and the contents of this EMP.
Environmental training may typically include the following:
x Employees must have a basic understanding of the key environmental features of the
construction site and the surrounding environment;
x Employees will be familiar with the requirements of the EMP and the environmental
specifications as they apply to the construction of the power station.
x Basic training in the identification of archaeological artefacts, and rare and endangered flora and
fauna that may be encountered on the site.
x Awareness of any other environmental matters, which are deemed to be necessary by the ECO.
x Records must be kept of those that have completed the relevant training.
Training can be done either in a written or verbal format or in an appropriate language, but will be in
an appropriate format for the receiving audience. Where training has been done verbally, persons
having received training must indicate in writing that they have indeed attended a training session. A
regular form of written or verbal testing will have to be designed.
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2.3. Monitoring and Measurement Programme
Monitoring programs for specifically water quality, noise and dust (in accordance with specifications
detailed in relevant permits and standards) will be put in place by the Contractor, not only to ensure
conformance with the EMP, but also to monitor any environmental issues and impacts which have not
been accounted for in the EMP that are, or could result in significant environmental impacts for which
corrective action is required. These monitoring programmes will reflect the relevant variables to be
monitored, as well as the frequency, into which the ECO will give inputs. The monitoring programme
will be determined in consultation with relevant stakeholders and authorities. The Site Director will
ensure that the monitoring is carried out.
Scientific monitoring
o Groundwater Monitoring
A groundwater monitoring system will be established on-site by the Site Environmental Manager. It
may be necessary to alter construction procedures should there be any evidence of groundwater
pollution emanating from site activities. Such alterations shall be identified through discussions
between the Contractor, Environmental Officer and the Site Director/Environmental Manager and
shall be tabled and ratified at the EMC
o Monitoring of sewage and stormwater systems
A monitoring system shall be established on site by the Environmental Manager to assess water
discharge conditions (sewage, concrete water effluent, stormwater, etc.) as stipulated by the water
use license as well as any conditions or standards required by or in accordance with the local
municipality’s regulations. Violation of these standards shall be a cause for the Site Director to order
the suspension of all effluent discharges, until such time that a suitable solution has been
implemented.
o Monitoring of dust in the atmosphere
A scientifically based dust monitoring programme must, as a minimum, include a schedule for dust
suppression (spraying), speed limits for vehicles on unpaved roads, location and treatment of material
stockpiles, the minimisation of the area disturbed at any one time and protection of exposed soil
against wind erosion and a reporting mechanisms and action plan in case of excessive wind and dust
conditions.
Dust measurement will be only be required at those portions of the working area where working is
actively occurring. Removable dust collectors, mounted at a height of 2 meters above ground, shall be
used of this, the exact number and position to be decided in consultation with the ECO and Site
Environmental Manager. As a minimum, at least four dust monitors should be positioned on the
perimeter of the site. Dust shall be collected on a weekly basis from the dust collectors and the dust
fallout shall be calculated according to the formula: Fallout = M/ (AxD), where M= mass of dust
sample, A= area of opening dust collector and d= number of days over which sample was collected.
Should fallout exceed standards set in SANS1929:2005 then the Contractor shall cease with the
operations that are causing the dust until such time as remedial measures have been put in place to
ensure that dust levels are within the specified limit. Records of all dust level measurements shall be
kept for the duration of the construction period, and where necessary, will be discussed at and made
available to the EMC.
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2.4. Non-Compliance and Corrective Action
The monitoring of the construction of the power station may identify non-compliances to the EMP.
Non-compliances may also be identified though incidents, emergencies or complaints.
In order to correct these non-compliances, the source must be determined and corrective actions
must be identified.
2.4.1. Compliance with the Environmental Management Plan Environmental
Specifications, Environmental Method Statements and/or Record of Decision conditions
x The EMP will be available on-site at all times.
x All employees on-site will abide by the requirements of the EMP.
x Any members of the construction workforce found to be in breach of any of the specifications
contained within the EMP may be ordered by the Site Director to leave the site. The order may
be given orally or in writing. Confirmation of an oral order will be provided as soon as practically
possible, but the absence of a written order will not be cause for an offender to remain on site.
x The Contractor will not direct a person to undertake any activity which would place them in
contravention of the specifications contained within the EMP.
x Should the Contractor be in breach of any of the specifications contained in the EMP, the Site
Director will, in writing, instruct the Contractor responsible for the incident of non-compliance
regarding corrective and/or remedial action required, specify a timeframe for implementation of
these actions, implement a penalty and/or indicate that work will be suspended should non-
compliance continue.
x The Environmental Monitoring Committee (EMC) must report to the Director-General of the
Department of Environmental Affairs & Tourism (DEA) on a quarterly basis, insofar as project
compliance to the condition of this Record of Decision, environmental legislation and specific
mitigation requirements as stipulated in the Environmental Impact Report (EIR) and the
Environmental Management Plans is concerned. The report should be sent to the
x Director: Environmental Impact Evaluation (EIE) as well.
x The applicant must notify the DEA, in writing, within 24 hours thereof if any condition of the ROD
authorisation cannot, or is not, adhered to. The notification must be supplemented with reasons
for non-compliance.
x Departmental officials will be given access to the property referred to in the ROD authorisation
for the purpose of assessing and/or monitoring compliance with the conditions contained in the
ROD, at all reasonable times.
x Records relating to monitoring and auditing must be made available for inspection to any
relevant authority in respect of this development.
The DEA reserves the right to monitor and audit the development throughout its full life cycle to
ensure that it complies with the RoD conditions, as well as mitigation measures in the final
Environmental Impact Report (EIR), addendum report to the EIR and the construction EMP.
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2.5. Documentation and Reporting
The following documentation must be kept on site by the Environmental Control Officer in order to
record compliance with the EMP:
x Record of Complaints
x Monitoring Results
x Notification of Emergencies and Incidents.
x Any other documentation as required by the Record of Decision
In addition, the Environmental Officer shall maintain records to demonstrate compliance to the
Environmental Specifications and Environmental Method Statements. The Contractor shall ensure
that all records of spills, pollution incidents, spot fines, training details, etc. are copied to the ECO for
his/her records. All documents shall be open for inspection by the ECO.
The Site Director may identify a Contractor that is best implementing the Environmental
Specifications and Environmental Method Statements and may periodically award or acknowledge,
that Contractor.
Spot fine shall be imposed by the Site Director or his representative on the Contractor if the
Contractor is found to be infringing on this Specification. The Contractor shall be advised in writing of
the nature of the infringement and the amount of the spot fine.
The Contractor shall determine how to recover the fine from the relevant person and/or subcontractor and/or supplier. The Contractor shall also take the necessary steps (e.g. training) to
prevent a recurrence of the infringement and shall advise the Site Director accordingly.
The imposition of spot fines does not replace any legal proceedings the local authorities,
environmental authorities and/or members of the public may institute against the Contractor.
Spot fine amounts shall be guided shall guided by values in the project specific rewards and discipline
procedure (Procedure no: 200.11984 Rev 1), depending on the severity of each infringement. The
decision on how much to impose will be made by the site director in consultation with the ECO, and
will be final. In addition to the spot fine, the Contractor shall be required to make good any damage
caused as a result of the infringement at his own expense to the satisfaction of the ECO.
The values set for spot fines, depending on the severity of each infringement as contained in the
project specific rewards and discipline procedure (Procedure no: 200.11984 Rev 1), must be
submitted to the Department for review and approval.
A preliminary list of infringements for which spot fines will be imposed is as follows:
o Moving outside the demarcated site boundaries
o Littering of the site and surrounds
o Burying waste on site and surrounds
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o Smoking in the vicinity of fuel storage and filling areas and in any other areas where flammable
materials are stored/used.
o Making fires outside designated areas
o Defacement of natural features
o Using the veld for ablution purposes
o Spillage onto the ground of oil, diesel, etc.
o Picking/damaging plant material
o Damaging/killing wild animals
o Additional fines as determined by the Site Director and added to this list
Receipts for fines paid shall be issued, and the appropriate documentation retained, by the Site
Director. Money “raised” through fines may be used to fund environmental/social projects and
initiatives (to be decided on by the ECO in conjunction with Site Director).
2.5.1. Environmental Register
The Contractor will report environmental incidents involving Contractor employees and/or the public:
x The contractor will develop a risk-ranked environmental impact and aspects register pertaining to
all the activities to be conducted and update this on a monthly basis.
x Report environmental incidents involving Contractor employees and/or the public
x Report environmental complaints and correspondence received from the public to the
Environmental Control Officer.
x Record and report incidents that cause harm or may cause harm to the environment to the
Environmental Control Officer.
x Record all hazardous materials used on site.
x Maintain a record of all Hazardous Waste Disposal Manifests detailing the nature of the
hazardous waste disposed of, the hazardous waste classification and the location of the site to
which such waste was sent.
The above records will form an integral part of the Contractors’ Records. These records will be kept
with the EMP, and will be made available for scrutiny if so requested by the Project Manager or his
delegate and the Environmental Control Officer.
The Environmental Control Officer will put in place an Environmental Register to document:
x All environmental complaints and correspondence received from the public, Eskom or the
construction workforce.
x Incidents of non-compliance with the EMP.
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Contact Information
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)No specific contact details are provided in the document.
Submission Guidelines
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)Returnable documents for the technical evaluation:
All documents must be submitted with the bid; failure to submit any mandatory document will render the bid non-compliant and it will not proceed to the qualitative evaluation stage.
Returnable Documents
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)Returnable documents required for the technical evaluation include: Certificate of acceptability (proof of previous R638 certificate) for compliance with regulations; Proof of registration with FEDHASA; Three (3) reference letters related to catering contracts, issued on previous clients' official company letterheads, each including the contact person's name and telephone number; Food Safety Management Plan; Cleaning and Disinfecting Programme; Batch Control System; Standard Operating Procedures (SOPs); a balanced cycle menu (food and beverage) with content analysis; a detailed description of the proposed maintenance plan including analysis schedule, procedure, and methodologies; 1X CV (Head Chef) with proof of qualifications; 1X CV for FSA with proof of qualifications; and Proof of laboratory registration with food audit company.
Evaluation Criteria
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)The technical evaluation consists of two components:
The minimum weighted final score (threshold) required for a tender to be considered from a technical perspective is 75%.
Technical Specifications
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)The Employer seeks the provision of professional catering and event management services to support the Medupi Power Station Project. Services are rendered on an ad-hoc basis, with all meals and refreshments prepared at the contractor's premises and transported to designated delivery points as specified by the Employer. The arrangement is on an 'as and when required' basis to support operational flexibility for special events and other ad hoc needs. The service must be rendered promptly and efficiently.
Methodology
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)The technical evaluation will be conducted by the appointed Eskom Tender Evaluation Team (TET). The evaluation assesses each tenderer's ability to meet specified technical requirements and consists of two components: Mandatory Criteria (minimum requirements, recorded as 'Compliant' or 'Non-Compliant') and Qualitative Criteria (weighted scorecard approach evaluating quality, completeness, and relevance of the submission).
Experience & Qualifications
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)Bidders must have three years' company experience in catering, evidenced by reference letters on previous clients' official letterheads with contact details. Key personnel requirements:
Quality Management
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)ISO 9001 Quality Management Systems is referenced as an informative standard. The document does not specify mandatory quality certifications beyond the mandatory criteria listed in the evaluation section.
Compliance Requirements
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)Mandatory compliance requirements:
Section
Source: 348-10128735 Event Catering Tender Technical Evaluation Strategy Rev 1.pdf (unknown)The technical evaluation consists of two components: Mandatory Criteria (minimum requirements, recorded as 'Compliant' or 'Non-Compliant', with any 'No' assessment leading to disqualification) and Qualitative Criteria (weighted scorecard approach). The minimum weighted final score (threshold) required for a tender to be considered from a technical perspective is 75%. Mandatory criteria include: Compliance with Regulations Governing General Hygiene Requirements for Food Premises and the Transport of Food (Foodstuffs, Cosmetics and Disinfectants Act, 1972) with proof of previous R638 certificate, and Proof of registration with FEDHASA. Qualitative criteria include: 1. Three (3) Years Company Experience (30%) – bidder must have three years' experience specifically within the company, with documented involvement in general office cleaning verifiable through order numbers linked to past contracts; 2. Supply of methodologies (20%) – bidder must provide a comprehensive description of all proposed methodologies used to manage catering operations, including Food Safety Management Plan, Cleaning and Disinfecting Programme, Batch Control System, and SOPs; 3. Detailed menu (10%) – bidder must provide a 14-day nutritionally balanced menu cycle for employees dining on-site, with content analysis; 4. CV of Key Personnel (10%) – Chef with minimum Grade 12, National or N Diploma in Hospitality Management plus 5 years' experience; 5. FSA (Food Service Assistance) (10%) – FSA Grade 12 Certificate and a qualification in Culinary Studies, with a minimum of three years' catering experience; 6. Proof of Laboratory Registration and Food Audit Company (20%) – all laboratories and food audit companies must be registered, accredited, and compliant with national and international standards, accredited by SANAS or an equivalent ILAC-recognized body.
Description
Source: Catering and event Technical evaluation excel spreadsheet.xlsx (unknown)Provision of catering functions and event management services for group capital division employees at Medupi Power Station.
Submission Guidelines
Source: Catering and event Technical evaluation excel spreadsheet.xlsx (unknown)Returnable documents include:
Evaluation Criteria
Source: Catering and event Technical evaluation excel spreadsheet.xlsx (unknown)Technical evaluation: 7 criteria weighted 100% total. Minimum threshold of 70% to proceed to price evaluation.
After technical evaluation, price and B-BBEE will be evaluated under the PPPFA 80/20 preference points system (80 points for price, 20 points for B-BBEE status level).
Technical Specifications
Source: Catering and event Technical evaluation excel spreadsheet.xlsx (unknown)Scope: Provision of catering functions and event management services for group capital division employees at Medupi Power Station, Limpopo. Requirements include:
Compliance Requirements
Source: Catering and event Technical evaluation excel spreadsheet.xlsx (unknown)Mandatory:
Scored requirements (must be submitted for evaluation):
B-BBEE status level will be considered for preference points under the PPPFA 80/20 system.
Important Dates
Source: 32-1126_Smoking_Policy.pdf (unknown){"closingDate":"12 March 2024"}
Contact Information
Source: 32-1126_Smoking_Policy.pdf (unknown){"name":"Dr Sizwe","email":null,"phone":"011 720 3145","department":null,"address":null}
Technical Specifications
Source: 32-1126_Smoking_Policy.pdf (unknown)Eskom, as a responsible employer, strives for compliance by implementing the requirements of the
Tobacco Products Control Act to maintain an environment that is not harmful to the health
or well-being of its employees and visitors.
Smoking tobacco products is a health hazard. It is the responsibility of employees to take reasonable
care to protect their own health and that of others and to co-operate with the employer in ensuring
compliance with legislative requirements.
2.1 Policy Statement
Eskom is committed to providing a smoke-free environment for its employees and visitors at the
workplace.
2.2 Smoking Policy
a) Compliance with this policy is mandatory for all employees and persons visiting all Eskom
premises.
b) All employees must be fully conversant with this policy and how it relates to the Tobacco
Products Control Act , as amended. This shall include making the contents of this
policy available to all new appointees during the Eskom induction programme.
c) Employees or persons who violate this policy shall be subjected to disciplinary action in
accordance with Eskom’s disciplinary procedure. Any other persons shall be removed from
the workplace.
d) Any disputes involving smoking violations shall be handled in accordance with the Eskom
dispute resolution process.
2.3 Policy principles or rules
a) Smoking is not permitted in closed offices, boardrooms, workshops, and “partially enclosed”
public places, such as covered patios, verandas, balconies, walkways, parking areas, and in
any Eskom movable equipment, including vehicles.
b) Workplace areas and premises should display appropriate no-smoking signage in line with
the stipulations of the Tobacco Products Control Act .
c) Smoking outdoors is allowed in clearly demarcated areas. Where possible, Eskom may
provide outdoor designated areas in which smoking is permitted. Such areas should comply
with the requirements stipulated in the Tobacco Products Control Act .
d) Designated smoking areas should not be within 20 m from any entrance to the buildings, any
window, any doorway into a public space, or any ventilation system or air intake system.
e) Designated areas should be clearly marked and demarcated.
f) Suitable signs marked “SMOKING AREA” shall be displayed in all designated smoking
areas.
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Smoking Policy Unique Identifier: 32-1126
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g) No person under the age of 18 shall be allowed into a designated smoking area.
h) All designated smoking areas shall display the following message at their entrance or within
the smoking area: “SMOKING OF TOBACCO PRODUCTS IS HARMFUL TO YOUR
Health and to the health of children, pregnant or breastfeeding
Women, and non-smokers. For help on quitting, phone 011 720 3145.”
i) Notices and signage indicating areas where smoking is permitted and not permitted shall be
permanently displayed. Signs indicating that smoking is not permitted shall carry the following
warning: “ANY PERSON WHO FAILS TO COMPLY WITH THIS NOTICE MAY BE
Prosecuted and may be subjected to discipline and/or a fine.”
j) Smokers and users of tobacco products must dispose of the remains in proper containers
provided in the designated areas.
k) Ashtrays shall not be made available or displayed at entrances of buildings or in any area
where smoking is prohibited.
l) All employment advertisements and contract agreements shall include Eskom’s stance on
smoking and must be communicated to all applicants and contractors. All contractors, clients,
and visitors shall be made aware of Eskom’s stance on smoking and of the provisions of this
policy.
Not applicable.
3.1 Scope
3.1.1 Purpose
The purpose of this policy is to ensure the health and safety of all employees and visitors at Eskom
by complying with the requirements of the Tobacco Products Control Act , as amended,
by providing and maintaining a workplace that is without risk to the health of employees and,
furthermore, to prevent disease through the elimination of environmental tobacco smoke (ETS).
3.1.2 Applicability
This policy shall apply throughout Eskom Holdings SOC Ltd divisions and subsidiaries.
3.1.3 Effective date
The policy will be effective from the date of authorisation.
3.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs:
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ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by
third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30
Smoking Policy Unique Identifier: 32-1126
Revision: 3
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3.2.1 Normative
[1] Tobacco Products Control Act
[2] Health and Wellness Policy (32-1122)
[3] Management of Employees with Substance Abuse Procedure (240-76618189)
[4] Eskom Disciplinary Procedure (32-1113)
[5] The Constitution of the Republic of South Africa, Act
3.2.2 Informative
[6] ISO 9001 Quality Management Systems
3.3 Definitions
Definition Explanation
An electronic cigarette, A battery-powered device that provides inhaled doses of nicotine or
also known as an e- nicotine-free ingredients by way of a vaporised solution. It is an alternative
cigarette or personal to smoking certain tobacco products, such as cigarettes, cigars, and pipes.
vaporiser
Environmental tobacco A combination of drift smoke from the burning end of a cigarette and the
smoke smoke exhaled by a smoker. The inhalation of ETS is called passive,
involuntary, or second-hand smoking.
Premises Any building, vehicle, vessel, train, or aircraft in which a person performs
work in the course of his/her employment.
Prohibited Something that people must refrain from doing because it is illegal.
Public conveyance A means of transporting people on or in any commercial or public aircraft,
ship, boat, train, bus, minibus, or taxi.
Public place Any indoor, enclosed, or partially enclosed area, which is open to the public
and includes a workplace and a public conveyance.
Responsible manager Any person who has staff working under his/her responsibility.
Smoking To inhale/exhale, sniff, suck, or chew a tobacco product or to inhale/exhale
a nicotine-free product. To exhale, hold, or otherwise have control over an
ignited tobacco or nicotine-free product, plant, or electronic cigarette, and
“smoked” and “smoking” have corresponding meanings. Any electronic
cigarette or personal vaporiser that is inhaled/exhaled that produces a
vapour that is visible or non-visible.
Workplace For the purposes of this policy:
a) means any indoor, enclosed, or partially enclosed area in which
employees perform their duties in the course of their employment.
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b) means any corridor, lobby, stairwell, elevator, cafeteria, washroom,
or other common area frequented by such employees during the
course and scope of their employment; and
c) excludes any private dwelling and any portion of an area mentioned
in paragraph (a) specifically designated by Eskom as a smoking area
and that complies with the prescribed requirements of the Tobacco
Products Control Act , as amended.
3.4 Abbreviations
Abbreviation Explanation
BU/OU Business unit/Operating unit
EAP Employee Assistance Programme
ERE Eskom Real Estate
ETS Environmental tobacco smoke
FCO Functional compliance officer
HR Human Resources
HRSSU Human Resources Shared Services
SHEQ Safety, Health, Environment, and Quality
SME Subject matter expert
SOC State-owned company
3.5 Roles and responsibilities
3.5.1 Manager
a) Provide awareness regarding the Smoking Policy and Tobacco Products Control Act .
b) Be responsible for the implementation of this policy and for ensuring compliance.
c) Investigate all allegations of non-compliance.
3.5.2 Ere
a) Where smoking is permitted, ensure that designated and clearly demarcated areas are
provided with appropriate signage on all Eskom premises.
b) Provide receptacles for the disposal of ash and butts.
3.5.3 Hrssu
a) Ensure that all employment advertisements and contract agreements shall include Eskom’s
stance on smoking and that such stance is communicated to all applicants and contractors.
Controlled disclosure
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ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by
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Smoking Policy Unique Identifier: 32-1126
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3.5.4 Health and Wellness
a) Provide support to employees who express their desire to stop smoking.
b) Offer smoking cessation programmes.
c) Provide referral to external service providers, where necessary.
3.5.5 Security
a) Eskom security personnel will ensure that employees and visitors co-operate and comply
with these legislative requirements.
b) Any person who contravenes or fails to comply with these regulations or fails to comply with
any condition contemplated in the policy shall be guilty of an offence and shall be reported to
security personnel.
3.6 Process for monitoring
The process for monitoring the implementation and usage of the Policies, Procedures, Standards
and other related governance documentation is the responsibility of the various process owners
within the centres of excellence.
Further monitoring as to reviews and or status amendments will be the responsibility Group Human
Resources Policy and Procedure Committee.
Integral to the monitoring process by the Policy and Procedure Committee is the influencing of the
documents during the crafting and or reviewing phase. All documents to be influenced as follows:
3.6.1 Subheading
Influencing Parties Description of Influencing
SMEs Provide practical application to the theoretical content
Employee Relations Where require; to coordinate with the CCF process to have influencing /
inputs from organized labour
applicable legislation
To ensure oversight is complied with, the submission to the Policy and Procedure Committee to
include a statement indicating that the above influencing has taken place and to indicate who and
when the influencing was provided.
The Quality (QMS) process will provide assurance by means of internal reviews on an annual basis.
The prioritisation of the internal reviews is based on the risk and audit profile; with the proviso that
all processes will be reviewed at least every three (3) years.
This document has been seen and accepted by members of HR Exco.
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Smoking Policy Unique Identifier: 32-1126
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Page:
This document has been seen and accepted by:
Name Designation
Keabetswe Mpuru Corporate Services
Lebohang Letlape Distribution
Matome Makwela Generation
Nomveliso Dondashe Transmission
Tsholofelo Moche GCD
Date Rev. Remarks
February 2024 3 Review in line with review period.
November 2019 2 Review in line with ERE/Sustainability/Health and
Wellness.
March 2012 1 Review in line with the Tobacco Products Control Act
Regulations relating to smoking in public places and
certain outdoor public places.
Also, in support of Eskom’s “smoking-free stance”.
October 2010 0 Adopted for Back to Basics.
The following people were involved in the development of this document:
Dr Penny Mkalipe Senior Manager Health and Wellness
Lungile Mloyi Officer Safety, Health, Environment, and Quality (SHEQ)
Esta Swart Middle Manager PC&A
Nkululeko Zulu Senior Advisor Compliance
Duke Lebethe Senior Advisor Occupational Health
Dr Sizwe Gazi Middle Manager Health and Wellness
Dr Chuma Nombekela Middle Manager Health and Wellness
Dr Mmuso Ramantsi Chief Advisor Occupational Health
Burton Witbooi Senior Advisor Architecture
Keitumetse Fatyi Middle Manager Business Enablement
Language Services
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ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by
third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30
Description
Source: 348-22351 Medupi Sewage Management Plan Rev 5.pdf (unknown)This document is a sewage management plan for the Medupi Power Station construction site. It describes how portable sanitary toilets and sewage shall be managed, requiring active involvement of Team Medupi and its contractors. The plan applies to the Medupi Power Station Project and is effective from the date of approval.
Technical Specifications
Source: 348-22351 Medupi Sewage Management Plan Rev 5.pdf (unknown)The document is a sewage management plan for the Medupi Power Station construction site. It covers the management of portable chemical toilets, urinals, hand wash facilities, conservancy tanks, permanent toilets, sewage lines, and a sewage treatment plant. Key requirements include:
Experience & Qualifications
Source: 348-22351 Medupi Sewage Management Plan Rev 5.pdf (unknown)Connections to sewage networks must be done by a qualified plumber. The document does not specify other experience or qualification requirements for bidders.
Quality Management
Source: 348-22351 Medupi Sewage Management Plan Rev 5.pdf (unknown)The document includes a self-assessment checklist for the process owner to review operational integrity, process efficiency, and stakeholder knowledge. All EMS documents must undergo a 3-yearly compulsory review. Key performance areas and indicators are defined for servicing, cleaning, waste management, and document control.
Health & Safety
Source: 348-22351 Medupi Sewage Management Plan Rev 5.pdf (unknown)The document references the Occupational Health and Safety Act and Construction Regulations. It requires spill prevention, control, and reporting. In the event of a sewage spill, the area must be cordoned off, the spill contained, and cleaned up using approved disinfectants. Spills must be reported per the Medupi Environmental Incident Procedure. No project-specific training beyond normal job function is required.
Environmental
Source: 348-22351 Medupi Sewage Management Plan Rev 5.pdf (unknown)The plan aims to avoid or minimise sewage spillages that could negatively affect human health and the environment. It references the National Environmental Management Act, National Water Act, and National Environmental Management: Waste Act. The Medupi Sewage Treatment Plant is authorised by the Department of Water and Sanitation. Dried sewage sludge is disposed of at a licensed hazardous waste landfill. Portable toilets must be placed away from water courses. Spill response includes containment, disinfection, and reporting.
Technical Specifications
Source: 348-9998439 Site Start-Up Checklist Rev 3.pdf (unknown)Area of work/Inspection:
Date:
Start-up checklist Yes No N/A
Induction for the new year (Client and Contractor) – Completed?
Review medical records and ensure they are valid
Pre-shift
Toolbox talk on startup procedures and incident recall of previous year (Daily)
Are there plans in place to review risk assessment and method statement for
activity performed
Toolbox talk conducted, any changes recorded and communicated
Fences and notices from shutdown down (where applicable) to be removed
Any information displayed from shut down period removed (where necessary)
Adequate signage erected identifying hazards and giving instruction for planned
activities
Access and egress clear of any materials and equipment
Waste containers made available
All tools and equipment made available, inspected and tagged before use
All materials made available and in good condition – stacked neatly
Housekeeping standard communicated with all employees
Storage of materials to be kept neat and tidy.
Plant and Equipment to be checked for readiness to use and operator checks to
be verified daily by supervisor
All plant has valid load test certificates where required?
Operator competencies validity to be confirmed prior use on site
PPE issued, inspected and adequate – training done where necessary
Incident recall on previous days flash reports to be done daily with teams
Facilities in clean condition( Ablutions) readily available for use
Drinking water available for employees
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with
the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg. No 2002/015527/30.
File name: 348-9998439 Site Start-up Checklist Template Rev 3 Final of 2
Template 348-9998439 Rev 3 Identifier
Document
MEDUPI POWER STATION xxxxx Rev xx Identifier
PROJECT Effective December 2024 Date
Review Date December 2029
Title: site start-up checklist
Post shift
Area tidied up and all tools, equipment and materials stored safely and
securely
Area checked and deemed safe and tidy for following shift
Inspected by Confirmed by Confirmed by Confirmed by
Contractor Contractor SHE Team Medupi SHE Team Medupi Representative Manager or Officer Representative Representative ( Supervisor/Site (Supervisor) Manager
Name &
Surname:
Contact Information
Source: 348-275237 Environmental Communications Procedure Rev 9.pdf (unknown){"name":null,"email":null,"phone":null,"department":"Construction Work Instruction","address":null}
Technical Specifications
Source: 348-275237 Environmental Communications Procedure Rev 9.pdf (unknown)Environmental Management Systems requirements stipulated that Team Medupi (TM) shall
establish, implement and maintain processes for internal and external communications indicating
what will be communicated, when to communicate and methods that will be used. When establishing
communication process compliance obligations and complaints were considered.
2.1 Scope
This includes all construction activities on the physical Medupi Power Station Project Site property,
as well as the footprint of adjacent properties where related construction activities are conducted.
This procedure applies to all existing or planned activities, products and services at the Medupi
Power Station Project (construction and commissioning stages), under normal, abnormal and
emergency conditions, as well as to employees and contractors.
This document describes key communications protocols applicable on the Medupi Project
Construction Site.
2.1.1 Purpose
The purpose of this procedure is to:
communications are done through the proper channels and reach the appropriate parties.
Environmental Communications.
Participation.
2.1.2 Applicability
This document shall apply throughout Medupi Power Station Project excluding activities handed over
to the client, Generation and activities undertaken by the National Transmission Company of South
Africa (NTCSA).
2.1.3 Effective date
This plan shall be effective from date of approval.
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg. No 2002/015527/30.
Document Title Unique Identifier: 348-275237
Revision: 9
Page:
2.2.1 Normative
[1] 348-961711 Project Execution Plan
[2] 348-883902 Project Quality Plan
[3] 348-653867 Development and Change of Medupi QMS Documents
[4] 348-883808 Document and Record Management Procedure
[5] 348-639974 Unit Construction Work Instruction
[6] 348-860846 Medupi Environmental Policy
[7] 32-727 Eskom’s Safety, Health, Environmental and Quality (SHEQ) Policy Poster
[8] 348-882048 EMS Manual and scope
[9] 348-681011 The Environmental Management Plan for the Medupi Coal-fired Power Station in
the Lephalale Area, Limpopo Province – The Construction Phase, Rev 02
[10] 348-631731 Record of Decision for the Medupi Project
[11] 348-860847 Procedure for the Identification and Assessment of Aspect and Impacts
[12] 348-694924 Environmental Legal or Other Requirements Procedure
[13] 348-693723 Environmental Incident Management Procedure
[14] 348-687105 Procedure for the Identification and Application of Environmental Operational
Controls
[15] 348-687021 Procedure Handling Media Related Matters
2.2.2 Informative
[1] ISO 14001:2015 EMS Management Systems
[2] ISO 9001 Quality Management Systems - Requirements
2.3 Definitions
Term Explanation
Contractor An employer who performs construction work and includes principal contractors.
Contracted companies are specifically viewed as employers in their own right, as
per the Occupational Health and Safety Act, 1993 as amended.
Environmental A Committee representing Interested and Affected Parties and is constituted per
Monitoring Committee requirements of the Medupi Power Station Record of Decision. The independent
(EMC) ECO interfaces directly with the EMC. TM provides input to the EMC as and when
requested by the ECO.
Interested and Person or group concerned with, or affected by, the environmental performance
Affected Party(ies) of Team Medupi.
Controlled disclosure
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user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg. No 2002/015527/30.
Document Title Unique Identifier: 348-275237
Revision: 9
Page:
2.4 Abbreviations
Abbreviation Explanation
BSO Behavioural Safety Observation
ECO Environmental Control Officer
EMC Environmental Monitoring Committee
EMS Environmental Management System
I&AP(s) Interested and Affected Party(ies)
RoD Record of Decision
SEA Senior Environmental Advisor
SHE Safety, Health and Environment
SPO “Smart Plant Operation” – ESKOM formal Document repository and tracking system
TM Team Medupi
UM’s Unit Area Managers
2.5 Roles and Responsibilities
The parties or stakeholders responsible (R) and accountable (A) or to be consulted (C) and/or
informed (I) relative to the implementation and maintenance of this EMS procedure are defined in
the Procedure RACI Matrix documented below.
a) Responsible
Those who do the work to achieve the task. There is at least one role with a participation type of
responsible, although others can be delegated to assist in the work required.
b) Accountable (also approver or final approving authority)
The one ultimately answerable for the correct and thorough completion of the deliverable or task,
and the one who delegates the work to those responsible. In other words, an accountable must sign
off (approve) work that responsible provides. There must be only one accountable specified for each
task or deliverable.
c) Consulted (sometimes counsel)
Those whose opinions are sought, typically subject matter experts; and with whom there is two-way
communication.
d) Informed
Those who are kept up to date on progress, often only on completion of the task or deliverable; and
with whom there is just one-way communication.
Controlled disclosure
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user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg. No 2002/015527/30.
Document Title Unique Identifier: 348-275237
Revision: 9
Page:
Table 1: RACI Matrix
&
Process Step
Assurance Management Mangers Environmental Manager Manager Communication Contract SHE General TM Department TM Stakeholder Department TM TM TM Practitioners Contractors ECO
Receives Contractor Documentation R I
C c i
through SPO
Capture pertinent data on Communications I
A r
Register
Compiles Communications from/to I&APs I C
A i c a r c
and provide response
Issue of Contractual notices and letters I
A a r r i
pertinent to environmental matters
Receives Complaints from I&APs and I R
A i r i c i
provides information thereon
Interface with EMC I A R R R R
Statutory /Regulatory communications I I I R
Generates internal Communications A A R
Contractors SHE Meetings/Forums I C A R C C
2.6 Related/Supporting Documents
Related documents amongst other include:
a) Environmental Communication Register
b) Minutes of meetings Contractors SHE Meetings
c) Quarterly EMC meetings
Controlled disclosure
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user to ensure it is in line with the authorized version on the system.
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Document Title Unique Identifier: 348-275237
Revision: 9
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3.1 Process Map / Flowchart
Not Applicable
3.2 Environmental Communications
to the communal environmental email address: [email protected]. This email
address will serve as the communications register internally.
external stakeholders upon request.
3.3 Formal Project Communications from Contractor(s)
relevant Contract Manager.
Manager within stipulated timeframes.
number), and the Environmental Practitioner may consult with the SHE Manager and
Contract/Project Manager when compiling response.
3.4 Communications from External sources (Non-Contractors)
Team Medupi should be provided/forwarded to the TM SHE Manager/Environmental
Practitioners.
Note: In line with the requirements stipulated on the Environmental Management Plan, the
appointed Independent ECO receives, registers and responds to environmental complaints from
I&APs.
[email protected] engaging.
Statutory/Regulatory, or Press/Media).
o TM SHE Manager/Environmental Practitioners responds to the complaint to ensure
preventive and Corrective measures are implemented. Relevant updates is submitted to the
ECO regarding the complaint to enable the ECO to provide feedback to the complainants.
Controlled disclosure
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user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg. No 2002/015527/30.
Document Title Unique Identifier: 348-275237
Revision: 9
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o Once the complaint has been suitably cleared or answered, TM SHE Manager/Environmental
Practitioners shall provide records of such to the ECO to issue formal response to the relevant
complainants.
o Complaints will be discussed during the Environmental Monitoring Committee Meetings.
employed:
o TM SHE Manager/Environmental Practitioners shall formulate a response within 48 hours of
receipt of such.
o Where the query is related to any other function or activity (e.g. Project Schedule,
construction activities etc.) within the Medupi Project Team, such shall be referred to the TM
Communications Department.
organisations. All such approaches or requests shall be directed to the TM Communications and
Stakeholder Management Department.
o TM SHE Manager/Environmental Practitioners shall forward all such communications to the
Medupi Assurance Department, as well as the TM Communications and Stakeholder
Management Department.
o Response to Statutory or Regulatory body communications shall be at the discretion of the
TM Communications and Stakeholder Management Department, in consultation with the TM
SHE Manager/Environmental Practitioners, as well the relevant Eskom Assurance functions.
o All formal communications to external parties (e.g. statutory/Regulatory bodies) must be
registered on the Environmental External Communication Register (348-362543).
3.5 Communications generated by the TM for consumption on the Medupi Project
These environmental awareness topics shall be compiled according to Eskom applicable
documents. These topics may contain information regarding (amongst others):
o Environmental Awareness Material.
o Identified Environmental Aspects or Impacts.
o Lessons learnt arising from non-TM Environmental Incidents.
o Environmental Operational Controls.
o Environmental Contractual obligations.
o Trends identified from BSO Observations.
o Trends identified from minor environmental incidents.
legal updates impact site activities) based on information received from Eskom Head Office or
appointed service provider.
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Document Title Unique Identifier: 348-275237
Revision: 9
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o Major Environmental Incidents
o Trend showing failure to report and close incidents within required timelines.
Awareness material will amongst others include:
o A brief description of events.
o Lessons learnt.
o Root Causes.
o Corrective and Preventive Actions identified.
contractually where necessary.
and the Project Team and ECO Team are illustrated Appendix B.
3.6 Communications generated by the TM for consumption outside of the Medupi Project
occur via the relevant Procedures.
compile such Communication and register such on the Environmental External Communications
Register (348-362543).
such to the ECO and the Communications and Stakeholder Management Department for review
and distribution.
3.7 Environmental Management Consultation and Participation
Contractors HSE/Environmental Practitioners are held. This platform is used to report and
discuss Environmental performance and compliance. In some cases, Senior Management are
also invited to attend.
meetings are chaired by the SHE Manager/SEA/Contract Manager depending on the point to
be discussed. Such meetings are amongst others attended by ECO, TM Environmental
Practitioners as well as designated environmental resources of all contractors.
of the RoD is established and TM SHE Manager/Environmental Practitioners provides inputs as
requested.
from Medupi Project Team
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Document Title Unique Identifier: 348-275237
Revision: 9
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Manager/Environmental Practitioners, through use of the Procedure for the Handling of Non-
conformities and Corrective and Preventive Action, where applicable.
3.8 Records
The following quality records are utilised to record necessary process data required to verify process
conformity:
4.1 Key Performance Areas and Indicators
The following Key Performance Areas / Indicators (KPAs / KPIs) shall be measured, analysed and
reported. The Process Owner shall be accountable and assign the responsibility at the frequency as
indicated below, documented as part of the EMS measurement, analysis and improvement initiative.
Table 2: KPAs/KPIs
Key Key Target Measure Responsible Record
Performance Performance
Frequency
Area Indicator
Environmental Communications Register all Per TM SHE Environmental
communications acknowledged I&AP’s communication Manager Communications
from I&AP’s within 24 hours complaints Register and
of receipt received Complaints
Register
Clearance of Provide respond
Communications within with 7days
within 7 days of upon recieval
receipt
Environmental All relevant Proof showing Ongoing Environmental Proof showing
Awareness Environmental communications Practitioners communications
increased Incident Lessons shared through shared through
Learnt and Medupi Medupi
Corrective Communications Communications
Actions or Medupi or Medupi
communicated Environment Environment
internally and to emails emails
Contractors
Controlled disclosure
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Document Title Unique Identifier: 348-275237
Revision: 9
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HSE Environmental Attend and Quarterly TM SHE Minutes of the
Participation Meetings and present Manager meetings
increased HSE environmental
Management performance
meetings occur
at least quarterly
Actions arising Address all Next meeting. TM SHE Minutes of the
from above concerns listed Manager meetings
meetings on the action list
undertaken in all
cases
Document Retain and store 100% Environmental As generated by
Annually or as Control records compliance Practitioner the procedure
required. generated as a
result of this
document as
defined in the
Procedure 348-
883808
“Document and
records
Management”.
Revision Three Yearly or Annually or as New revised
SHE Manager requirements in when required required. document
line with Medupi
Procedures,
348-653867
“Development
Revision of
and Change of
Document
Medupi QMS
Documents” and
348-883808
“Document and
Record
Management”.
4.2 Document Review and Self-Assessment
4.2.1 Document Self-Assessment
The “Process Owner” identified on the front page of this document along with departmental
personnel and the project QMS Engineer shall undertake a “self-check” review of the process defined
in this document at six monthly intervals, commencing from the effective date of this document, to
check:
a) the process / procedure operational integrity
b) process efficiency
c) the level of stakeholder knowledge and implementation.
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Participants and results of the “self-check” review shall be documented by the Process Owner in the
“Self-Assessment Checklist” (Template No. 348-655890) included as an Appendix to this document
which shall be submitted via SharePoint to Medupi Documentation Department Help Desk by the
Process Owner once completed.
Process Owner shall proceed with any revision requirements in line with Medupi Procedures, 348653867 “Development and Change of Medupi QMS Documents” and 348-883808 “Document and
Record Management”.
4.2.2 Review Period
All EMS documents shall undergo a three yearly revision.
4.3 Training Requirements
No project specific training required to implement the process documented in this document
beyond normal job function.
This document has been seen and accepted by:
Name Designation
N Khuzwayo Safety, Health & Environmental Manager
Z Shange General Manager-Medupi GCD
B Mgidlana Project Quality Manager
L Xaba Senior Advisor Quality Assurance
C Komape Officer Documentation
Date Rev. Compiler Remarks
2024/09/09 9 S. Mamabolo Three yearly review, with minor
changes – change of management
2021/02/17 8 M.Boshomane Three yearly review, also change in
Project Director to GM Acting
2018/02/10 7 M. Boshomane Annual Review including new ISO
14001:2015 and new document
template changes
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Document Title Unique Identifier: 348-275237
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The following people were involved in the development of this document:
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Appendix A – Process Self-Assessment Checklist
Template
Identifier 348-655890 Rev 2
MEDUPI POWER STATION PROJECT DocumentIdentifier 348-10057141 Rev 1
Effective Date January 2022
Next Review January 2025
Date
TITLE: Document Self-Assessment Checklist
Self-Assessment Date:
Discipline: Applicable Document No.: 348-275237
26 / 08 / 2024
Compliant Comment Item Ref
Self-Assessment Question
No Section Yes Part No
Are all electronic forms of communication sent from the TM Environmental
Department copy the communal environmental email address:
1 5.2.2 x
[email protected] This email address will serve as the
communications register.
Are the Project significant Environmental Aspect and Impact Register
2 5.2.2 x Upon Request
communicated to external stakeholders upon request?
3 5.2.1 Are formal Communications issued through Document Control functions? x
Does the Environmental Practitioner receive communication via Document
4 5.2.1 x
Controller?
Does the TM Environmental Practitioner respond to such communications via
5 5.2.1 x
relevant contracts manager?
Are such Formal Project communications to Contractors done in writing
6 5.2.1 x
(Letters with SPO number)?
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Document Title Unique Identifier: 348-275237
Revision: 9
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Are all Communications from I&APs (non-contractors and external to TM)
8 5.2.2 pertaining the TM Environmental Department provided/forwarded to the TM x
SHE Manager/Environmental Practitioners?
Does the TM SHE Manager/Environmental Practitioners capture detail of the
9 5.2.2 Communication on Medupi Environmental Communications and x
[email protected] on the distribution list?
Does the TM SHE Manager determine the type of communication (Complaints,
10 5.2.2 x
Queries, Statutory/Regulatory, or Press/Media)?
10.1 5.2.2 When a complaint is raised, are the correct process followed?
10.2 5.2.2 complaint via the TM Procedure for the Handling of Non-conformities x for all complaints
and Corrective and Preventive Action.
10.3 5.2.2 updates to the ECO regarding the complaint so as to enable the ECO x
to provide feedback to the complainants?
10.4 5.2.2 resolution of such complaints to the ECO to issue formal response to x
the relevant complainants?
Where the communication is a Query (request for information), is the following
11 5.2.2 x
process is employed:
response within 48 hours of receipt of such?
11.2 5.2.2 Schedule, construction activities etc.) within Team Medupi, is such x
being referred to the TM Communications department?
No member of TM HSE shall interact directly with any Press/Media
12 5.2.2 x
organisations.
Communications and Stakeholders Management Department?
13 5.2.2 Where the communication emanates from a Statutory or Regulatory body:
such communications to the Medupi Assurance Department, as well
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as the Medupi Communications and Stakeholder Management
Department?
13.2 5.2.2 communication to ascertain whether such constitutes a change in x complaint
Legal or Other Requirements?
the discretion of the Medupi Communications and Stakeholder13.3 5.2.2 x
Management Department, in consultation with the TM SHE Manager,
as well the relevant Eskom Assurance functions?
Do the TM Environmental department, on a regular basis, issue environmental
14 5.2.3 x
awareness topic in relation to Environmental awareness?
Are Legal update generated as and when required based on information
15 5.2.3 x
received from Eskom or appointed Service provider?
16 5.2.3 Are Ad-hoc bulletins generated in the case of:
5.2.316.1
In case of incident is the environmental awareness material/topic include the
17 5.2.3
following:
17.1 5.2.3
17.2 5.2.3
17.3 5.2.3
18 5.2.3
Are all environmental awareness material/topic shared through
19 5.2.3 x
[email protected] email?
Communications generated by Team Medupi for consumption outside of the
19.1 5.2.4 Medupi Project
19.2 5.2.4 x Interested and Affected parties occur via the relevant Procedures?
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19.3 5.2.4 does the SHE Manager compile such Communication and register x
such on the [email protected]?
20 5.2.4 Manager/Environmental Practitioners provide such to the ECO and the x
Communications department for review and distribution?
20.1 5.3.1 Environmental Management Consultation and Participation
need arises, and such meetings chaired by TM SHE Manager and
20.2 5.3 x
attended by ECO, TM Environmental Practitioners as well as
designated environmental resources of all contractors?
20.3 5.3 representing I&APs, to which the TM SHE Manager/Environmental x
Practioners may provide inputs as requested by the ECO?
Comments:
Self-Assessment by: Name: Dovhani Mudzielwana Position: Senior Revision Required? (Yes / No) Planned Revision Date:
Environmental Advisor September 2024 Yes
Attendees: Sakutanya Mamabolo
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Appendix B - TM Environmental External Communication Register
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Appendix C - TM Environmental Communication Overview
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Important Dates
Source: 240-109253698 Template for a Typical Contract Quality Plan.pdf (unknown){"closingDate":"01 April 2021"}
Contact Information
Source: 240-109253698 Template for a Typical Contract Quality Plan.pdf (unknown){"name":null,"email":null,"phone":null,"department":"ies.","address":null}
Technical Specifications
Source: 240-109253698 Template for a Typical Contract Quality Plan.pdf (unknown)(Type in the Full description of the Works Information as described in the NEC or Fidic document)
Scope of work category ( Mark with X if Yes N/A Type in the scope of work in the appropriate
any activity below is included in SOW) column.
Design
Manufacturing
Supply and Delivery/ Transportation
Construction/ Installation/ Maintenance
Commissioning
Professional services
Other
Each person on site must know their own responsibilities as well as the responsibilities of others. Each party must keep the relevant
people informed. Indicate for this contract Communication regarding all quality related issues i.e. Documentation/ Supplier Representative
details and contacts - E-mails; Minutes of Meetings; Fixed Contract Meeting; /Weekly Progress Meetings & reporting;. All documentation
shall be submitted per the contract agreement).
(Include scope of work /contract related organogram showing designations with roles and responsibilities/ outputs, which shall include the
QA and QC functions with all personnel responsible for management of activities/processes during execution or delivery of product. Team
member’s responsibilities and qualifications necessary to fulfil stated duties Work verification (e.g., who is responsible for carrying out a
task, as well as who is responsible for checking the work)
Specifications)
List of Supplier’s core processes to be used for executing scope of work / List of Documents to be used on this contract - Work Instructions;
Processes; policies; procedures for the scope of work; Industry standards; specifications; drawings applicable to the scope of work.
Name of document Type Revision
(for sow specific raw material/ required components; list all possible services/material to be sourced or services to be outsourced)
Material components to be purchased
Possible suppliers to be used for sourcing Material /components to be purchased
A
B
Public
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Ltd, Reg No 2002/015527/30.
of 7
Template Identifier 240-43921804 Rev 5
Template for a Typical Document Identifier 240-109253698 Rev 3
Contract Quality Plan Effective Date 01 April 2021
Next Review Date 01 April 2026
Scope of Work Sub-Suppliers or Sub-contractors- for specialised, complex SOW activities that will be
outsourced.
Outsourced Description of the activity Criteria for selection
Activity/Subcontractor
Eg - Drilling of holes in rocky areas Rock drilling when digging holes; Hiring additional ladders; Eg: Technical & Quality requirements
A
B
C
Note: Evaluation; selection and performance monitoring of suppliers shall be performed as defined in the supplier’s procedures for
managing externally supplied products and services.
(Description of how the tender’s Supplier and contractors indicated in Section 6 will be monitored post award, mark with X the applicable
box- if there are sub-suppliers/ sub-contractors)
Supplier/contractor performance monitoring activities as per scope of work Yes N/A
Supplier inspection report or
supplier surveillance/audit report or /and audit schedule
Generate supplier/contractor inspection plan
Purchased Material verification checklist or report
(Description of the interface of the Sub-Supplier and Suppliers QMS and applicable documents, procedures and work instructions)
Purchased
(Submit a list of SOW items/activities that will be manufactured/refurbished or purchased which will be used on this project/contract
including full descriptions; production schedule and if produced in-house or out-sourced)
Item manufactured refurbished purchased serial number
(Description of all production products/processes which will be monitored by an approved QCP process- compilation; review and implementation and
compliance monitoring Inspection Management)
Public
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with
the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg No 2002/015527/30.
of 7
Template Identifier 240-43921804 Rev 5
Template for a Typical Document Identifier 240-109253698 Rev 3
Contract Quality Plan Effective Date 01 April 2021
Next Review Date 01 April 2026
Governed by codes of manufacturing/fabrication standards
(Description of all products/processes/services which will require special controls, i.e. welding, NDT/NDE. For each of the deliverables
identified, describe the quality control activities you will execute to ensure the deliverable will meet quality expectations (QC). For example,
you could note that you will be completing a Quality Control Checklist for each major deliverable)
During project
All documents that will be submitted to Eskom - Technical records (Safe working procedure/ Method statements), Inspections reports, signed
off QCP’s, technical assurance report, warranty certificates, material certificates , dimension reports, tests reports etc) List of retained
information to be submitted as evidence - SOW has been executed, SOW outputs
(Example):
Title number
Submitted to Eskom prior to commencement /execution
QCP / ITP from Suppliers
Certificates of compliance
Index of ITP/QCP/PQP
Data book Index
Risk Register
offsite and offshore inspections
Submitted to Eskom during and at completion of the contract
Method statements/Safe Working Procedures/ PQRs; Repair Procedures)
Qcp / itp/pqp
Final DATA book
Captured in the QMS of the Supplier / Sub-Supplier
Quality Manual
Quality Policy
Risk Register
Audit findings report and Audit Findings Register / Action Register
Consolidated inspection register of all planned and completed inspections (Accepted,
Rejected, Postponed, Cancelled, Missed);
Monthly Inspection Analysis Report
Audit findings report and Audit Findings Register / Action Register – Analysis Report
Updated procedure registers (PQRs, Method Statements, Repair Procedures, etc.)
A register of NCs / Defects / Punch Items with all the necessary analysis – Analysis Report
Databook status registers – Monthly Analysis Report (Milestone Based)
Inspection rejection rate
(Some records submitted in Clause 12 of CQP- Description of how records shall be controlled (eg. identified, completed, retained and
disposition method - please do not attach procedure) A good retrievable filing system using an indexing and cross reference system should
be set up.
Public
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the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg No 2002/015527/30.
of 7
Template Identifier 240-43921804 Rev 5
Template for a Typical Document Identifier 240-109253698 Rev 3
Contract Quality Plan Effective Date 01 April 2021
Next Review Date 01 April 2026
Record name Reference number Distributed to Retention period
(access):
(Share brief description (flowchart/process) of how the following processes will be implemented: Concession management process; Non-
Conformance (Defects; Repair & Rework) Management Process; Inspection Management Process.
Maintenance manual
If data book applicable to the scope of work, Submission of data books – reflect review; and acceptance; include list of purchase orders for
quality critical items.
Required to execute the contract scope of work.
(Provide a list of Tools & Equipment to be used for this contract; Provide a list of Calibration/ Maintenance or Test (for those applicable)
status of each of the tools and equipment to be used)
Provide a brief description or the process flow which details the manner in dealing with customer property as per latest ISO 9001
requirement.
Include a process flow which details the manner for the preservation, storage and handling of materials – identification; handling;
contamination control; packaging; storage; transmission or transportation, and protection
Indicate the identification and traceability methods to be used for SOW related activities affected by statutory and regulatory requirements
Indicate any post-delivery activities/support and how shall it be given to Eskom during commissioning and after SOW delivery - any
warranty period and conditions; customer satisfaction measurement; technical support; defect correction period/ retention funds. When
determining post-delivery activities consider statutory; regulatory and scope of work requirements
Public
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with
the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg No 2002/015527/30.
of 7
Technical Specifications
Source: 348-10082055 Environmental File for Contractors.pdf (unknown)Appointment letter for HSE
Practitioner/Environmental Officer, Curriculum
Vitae, and copies of the qualifications
of training
activities and associated risk assessments
including the one for site e
Compliance Requirements
Source: 348-10082055 Environmental File for Contractors.pdf (unknown)Bidders must submit a complete environmental file that meets the requirements of Eskom template 348-10082055. The file must include:
Health & Safety
Source: 348-10082055 Environmental File for Contractors.pdf (unknown)Contractors must obtain permits from local municipality for waste and emergency bylaws. Method statements and risk assessments for site establishment are required. Hazardous Chemical Substance Plan/SPCC Plan must include spill prevention, control, and countermeasures.
Section
Source: 348-10082055 Environmental File for Contractors.pdf (unknown)Eskom uses a checklist (348-10082055) to evaluate the completeness of the contractor's environmental file. The file must contain all 31 items listed in the template. Missing items may result in non-compliance.
Description
Source: 240-68099512 Form A Rev 9.pdf (unknown)The tender is for provisioning of catering functions and event management services for Group Capital Division employees at Medupi Power Station.
The document is primarily a quality form (Form A) requiring acceptance of Eskom's quality specifications.
Submission Guidelines
Source: 240-68099512 Form A Rev 9.pdf (unknown)Returnable forms: Tender & Contract Quality Document (Form A) signed by the tenderer's quality representative, acknowledging and accepting Eskom Supplier Quality Requirements (240-105658000) and ISO 9001 standards.
No other returnable forms or submission method details are provided in the document.
Evaluation Criteria
Source: 240-68099512 Form A Rev 9.pdf (unknown)Bidders must complete and sign the Tender & Contract Quality Document (Form A) to acknowledge and accept Eskom Supplier Quality Requirements and ISO 9001 standards. No other eligibility criteria (e.g., CSD registration, tax clearance, B-BBEE, CIDB grading) are stated in the provided document.
Technical Specifications
Source: 240-68099512 Form A Rev 9.pdf (unknown)The tender is for provisioning of catering functions and event management services for Group Capital Division employees at Medupi Power Station.
No quantities, menus, service levels, or venue details are stated in the provided document.
Quality Management
Source: 240-68099512 Form A Rev 9.pdf (unknown)Category 3 selected (refer to clause 3.5.-105658000); Main Supplier and Sub-supplier Capability and Capacity Assessment not selected.
Post-contract award: Contract Execution (clause 3.7) and Supplier Quality Performance Monitoring Phase (clause 3.7) are applicable.
Eskom Quality Representative: Respect Sekhu, Discipline Quality Manager, dated 02-11-2023.
Compliance Requirements
Source: 240-68099512 Form A Rev 9.pdf (unknown)Bidders must accept Eskom's Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 standard by signing Form A.
Category 3 quality requirements are selected (refer to clause 3.5.-105658000). Post-contract award quality requirements include Contract Execution, Supplier Quality Performance Monitoring, Eskom Rights of Access, Rights to Information, Preservation, Quality Audits, Management of Nonconformities, and Special Processes.
No CSD registration, tax clearance, B-BBEE, CIDB, CIPC, or professional registration requirements are stated in the provided document.
Section
Source: 240-68099512 Form A Rev 9.pdf (unknown)No evaluation criteria, scoring split, or preferential procurement system (80/20 or 90/10) is stated in the provided document.
The only stated requirement is that the tenderer must complete and sign Form A to acknowledge and accept Eskom Supplier Quality Requirements and ISO 9001 standard.
Important Dates
Source: 348-389557 Medupi-Matimba Contractor Quality Specification Rev 5 ._.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ever access is needed to audit all","is_compulsory":false}"}
Contact Information
Source: 348-389557 Medupi-Matimba Contractor Quality Specification Rev 5 ._.pdf (unknown){"name":null,"email":null,"phone":null,"department":"ies......................................................... 16","address":"............................................................................................................... 16"}
Evaluation Criteria
Source: 348-389557 Medupi-Matimba Contractor Quality Specification Rev 5 ._.pdf (unknown)Bidders must comply with the Eskom Corporate Sustainability Supplier Quality Management Specification 240-105658000 (QM58), with the project specification 200-1689 taking precedence. The bidder must have a QMS certified or auditable to ISO 9001:2015. All personnel must be competent and verified as such. The bidder must accept that the FIDIC Engineer/Project Manager has the right to audit all quality system and technical documents and work faces at any time. The bidder must provide access for audit within 10 days of notification. The standard National Treasury forms (SBD 1, SBD 4, SBD 6.1, SBD 8, SBD 9, Authority to Sign) would typically apply but are not present in the supplied extract.
Technical Specifications
Source: 348-389557 Medupi-Matimba Contractor Quality Specification Rev 5 ._.pdf (unknown)Station Projects
Title: Medupi / Matimba Contractor Document Identifier: 348-389557
Quality Specification
Alternative Reference 200-1689
Number:
Area of Applicability: Medupi / Matimba Power
Station Projects
Functional Area: Quality Management
Revision: 5
Total Pages: 68
Next Review Date: February 2025
Disclosure Controlled Disclosure
Classification:
Compiled by QA, Interface & Functional Authorized by
Governance Review Responsibility
M. Sinobolo P. Lubisi B. Mgidlana Z. Shange
Quality Control Senior QMS Project Quality General ManagerManager Engineer Manager Medupi Project
Date: 3.02.2022 Date: 3.02.2022 Date: 3.02.2022 Date: 2022/03/08
Document Template 348-24473 Rev 04
Medupi Contractor Quality Specification Unique Identifier: 348-389
Revision: 5
Page:
Content
. Introduction ............................................................................................................................... 5
2.1 Scope ............................................................................................................................... 5
2.1.1 Purpose ................................................................................................................. 6
2.1.2 Applicability ........................................................................................................... 6
2.1.3 Integrity Management and Assurance ................................................................... 7
2.1.4 Effective date ......................................................................................................... 7
2.2 Normative/Informative References ................................................................................... 8
2.2.1 Normative .............................................................................................................. 8
2.2.2 Informative............................................................................................................. 8
2.3 Definitions ........................................................................................................................ 9
2.4 Abbreviations ................................................................................................................. 12
2.5 Roles and Responsibilities ............................................................................................. 12
2.6 Related/Supporting Documents ...................................................................................... 12
3.1 Quality Management System and its Processes ............................................................. 13
3.1.1 Leadership .......................................................................................................... 14
3.1.2 Customer Focus .................................................................................................. 15
3.1.3 Policy................................................................................................................... 15
3.1.4 Organisational Roles, Responsibilities and Authorities ........................................ 16
3.2 Planning ......................................................................................................................... 16
3.2.1 Actions to address Risks and Opportunities......................................................... 16
3.2.2 Quality Objectives and planning to achieve them ................................................ 16
3.2.3 Management Representative ............................................................................... 17
3.3 Support .......................................................................................................................... 17
3.3.1 General ............................................................................................................... 17
3.3.2 Organisational Chart ............................................................................................ 18
3.3.3 Competency Assessment .................................................................................... 18
3.3.4 Infrastructure ....................................................................................................... 19
3.3.5 Documented Information ..................................................................................... 19
3.3.6 Control of Documented Information ..................................................................... 20
3.3.7 Project Quality Management, Quality Assurance, Control and Inspection &
Test Plans ........................................................................................................... 21
3.3.8 Project Quality Assurance and Quality Control Plans .......................................... 22
3.3.9 Quality Verification Records ................................................................................ 24
3.4 Operation ....................................................................................................................... 25
3.4.1 General ............................................................................................................... 25
3.4.2 Operational Planning and Control ........................................................................ 25
3.4.3 Interface Management and Co-ordination ............................................................ 27
3.4.4 Customer Related Processes .............................................................................. 28
3.4.5 Permits, Licenses and Statutory Provisions ......................................................... 28
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Medupi Contractor Quality Specification Unique Identifier: 348-389
Revision: 5
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3.5 Hazardous Location (HAZLOC) ...................................................................................... 28
3.5.1 Plant Codification................................................................................................. 28
3.5.2 OHSA Certified Equipment, Inspection Authority and Product Verification Plan ... 28
3.6 Design and Development of Products and Services ....................................................... 30
3.6.1 General ............................................................................................................... 30
3.6.2 Design and Development Planning ...................................................................... 30
3.6.3 Design and Development: Inputs and Outputs ..................................................... 30
3.6.4 Design and Development Controls ...................................................................... 30
3.6.5 Change Control and Configuration Management ................................................. 31
3.7 Control of Externally Provided Processes, Products and Services ................................. 31
3.7.1 General ............................................................................................................... 31
3.7.2 Type and Extent of Control .................................................................................. 31
3.7.3 Information for External Providers ....................................................................... 32
3.7.4 Manufacturing Records and Product Release ...................................................... 33
3.8 Manufacturing and Construction ..................................................................................... 33
3.8.1 General ............................................................................................................... 33
3.8.2 Control of Production and Service Provision ........................................................ 33
3.8.3 Inspection and Test Schedule ............................................................................. 34
3.8.4 Inspection and Test Notification ........................................................................... 34
3.8.5 Inspection and Reporting ..................................................................................... 35
3.8.6 Traceability .......................................................................................................... 37
3.8.7 Inspection and Test Status .................................................................................. 38
3.8.8 Quality Verification Records ................................................................................ 39
3.8.9 Preservation ........................................................................................................ 40
3.8.10 Record Books ...................................................................................................... 44
3.8.11 Taking Over ......................................................................................................... 48
3.9 Performance Evaluation ................................................................................................. 50
3.9.1 General ............................................................................................................... 50
3.9.2 Customer Satisfaction ......................................................................................... 50
3.9.3 Measurement and Analysis ................................................................................. 51
3.9.4 Auditing ............................................................................................................... 52
3.9.5 Management Review ........................................................................................... 54
3.10 Improvement .................................................................................................................. 55
3.10.1 Nonconformity and Corrective Action................................................................... 56
3.10.2 Learning from Incidents/Lessons Learnt .............................................................. 59
4.1 Revision Period .............................................................................................................. 60
4.2 Training Requirements ................................................................................................... 60
Acceptance ............................................................................................................................. 60
Revisions ................................................................................................................................ 61
Development Team ................................................................................................................ 61
Appendix 1 – Criticality Assessment ....................................................................................... 62
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Medupi Contractor Quality Specification Unique Identifier: 348-389
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Appendix 2 – Criticality Assessment and Scoring Criteria ....................................................... 63
Appendix 3 – Criticality Rating Register .................................................................................. 66
Appendix 4 - Inspection and Test Plan ................................................................................... 67
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Medupi Contractor Quality Specification Unique Identifier: 348-389557
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This Specification shall be read with reference to the Eskom Corporate Sustainability Supplier
Quality Management: Specification 240-105658000, Alternative Reference Number: QM 58. When
read for Medupi/Matimba Power Station Projects, this Specification 200-1689 takes precedence over
QM 58 where there is apparent conflict. This Specification outlines details of the quality assurance
system that shall be deployed by the Contractor as required in FIDIC/NEC [Quality Assurance]
applicable clause.
The Contractor’s goal is to satisfy Employer’s contractual, technical integrity and quality
management requirements in the design, manufacture and installation / construction, commissioning
and takeover/handover of a Coal Fired Power Station and related projects at Lephalale in the
Limpopo region of South Africa.
Supporting this goal are a number of project objectives to be achieved by Contractor:
Satisfy safety and environmental requirements
Satisfy performance requirements
Satisfy technical integrity requirements
Satisfy maintainability and inter-changeability requirements
Achieve high reliability / operability
Achieve low lifecycle cost
Achieve overall Project schedule
Achieve low investment cost
Achieve good constructability
Achieve a high degree of automation / minimise manning levels
Achieve a high degree of commonality of components within Plant
Satisfy quality management system requirements
The Contractor shall ensure that quality, integrity reliability, maintainability and interchangeability are
built into every stage of the Works through design, manufacture, supply, installation, commissioning,
documentation/records, operations, maintenance and service.
2.1 Scope
The Contractor Quality Specification defines Employer’s quality requirements that must be adhered
to by all who are doing work for Medupi/Matimba Power Station Projects.
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2.1.1 Purpose
The intended purpose of the Employer's Quality requirement is to ensure that the Contractor provides
the Employer's personnel with the assurance that the Works and any associated or corollary
obligations are designed, executed completed or discharged in a manner so as to achieve the
required quality.
To that end the basic principles that the Employer requires to be adhered to with respect to the
management of quality are as follows.
a) Quality Management shall ensure that the Employer's requirements as described or specified
in the Contract are met in full and verified as such to Employer satisfaction.
b) The Employer's requirements include full compliance with the current revision of all relevant
Eskom specifications contained in the project User Requirements Specifications (URS) and
procedures whether referred to in the Contract or not, to the extent that such documents are
changed after the Base Date, the consequences thereof shall be addressed through
FIDIC/NEC Clauses: Changes in legislation.
c) Where such procedures are written with reference to a form of Contract other than
FIDIC/NEC then the procedure is to be read to accord with the relevant terminology used in
Fidic/nec.
d) Quality Management shall be in accordance with ISO 9001: 2015 and related standards
aligned with ISO 9000 series of international standards and is to provide full documentary
and objective evidence that the Works are designed, manufactured, executed, completed
and maintained in accordance with the Contract.
e) The Quality Management System shall apply to the Contractor and all persons real or juristic
working for or on behalf of the Contractor on or in connection with the Works and regardless
of the form of employment contract.
f) Every process, task, or activity of whatever nature or description performed by the Contractor
or on the Contractor’s behalf or direction that affects or influences the compliance to
FIDIC/NEC Engineer/Project Manager’s requirements, including the risks associated
therewith, shall be subject to a systematic documented approach that ensures that what the
Contractor provides complies with the requirements of the Contract.
g) Quality management shall ensure that the Quality Assurance Plans, Inspection and Test
Plans and Procedures developed or adopted provide stages at which the FIDIC
Engineer/Project Manager (appointed) may witness what is being done or require what is
being done to be subject to inspection before the execution continues.
h) The quality management system must be:
size and complexity and must be specifically designed or adapted to deal with the nature
of the Works, and
2.1.2 Applicability
This document shall apply to all Contractors doing work at Medupi/Matimba Power Station Projects.
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2.1.3 Integrity Management and Assurance
Integrity assurance and quality assurance shall be effected by the Contractor via:
9001:2015.
Control and Inspection.
classification of document deliverables and determination of review and verification levels
Qualification of personnel.
Development of a criticality rating system and criticality rating of equipment, materials and
processes to define manufacturing and construction/installation inspection levels.
Supplier assessment
Quality system audits, product audits and technical audits – internal, external and by Third Party
Supplier and site inspection and testing
Management review
Defect management
Measurement, analysis and continual improvement.
Customer feedback
The FIDIC Engineer/Project Manager shall have the right to whatever access is needed to audit all
quality system and technical documents and work faces at any time during normal working hours.
In relation to Clause/Sub-Clause 7.3 [Inspection] and 7.4 [Testing] (or NEC Clause 4, sub-clause 40,
inspection & testing) this shall include the FIDIC Engineer/Project Manager or Client representatives
appointed by the FIDIC Engineer/Project Manager access to facilities and places On Site or Off Site
and the provision of such documents and procedures as are necessary for the effective review of
the quality management system concerned, both before and during the FIDIC Engineer/Project
Manager / Client representative visits.
The FIDIC Engineer/Project Manager auditing may include monitoring the Contractor’s adherence
to the quality management system documentation and the relevant ISO standards by review,
surveillance, inspection and by quality system audits of the Contractor’s activities and those of his
Subcontractors, sub-consultants or suppliers. The FIDIC Engineer/Project Manager monitoring of
the Contractor’s performance may further include reviews of the Contractor’s documentation and
records of achieved quality, and random sampling.
Access for audit by the FIDIC Engineer/Project Manager shall be provided by the Contractor within
ten (10) days of receipt of Audit Notification
2.1.4 Effective date
The effective date is the last date of authorisation as per the signature page.
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Medupi Contractor Quality Specification Unique Identifier: 348-389557
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2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
ISO 9001:2015 and ISO 9000:2015, including all the documents referenced in their bibliographies
shall apply, including the latest editions of the following:
[1] Act Occupational Health and Safety Act and Regulations.
[2] NEC and FIDIC family of contract documents, as applicable to the contract.
[3] Mines Health and Safety Act and associated Regulations
[4] ISO 10005 Guidelines for Quality Plans
[5] 200-15327 Control of Nonconforming Product Work Instruction
[6] 200-46362 Site Quality Assurance and Control Work Instruction
[7] 200-154209 Site Quality Control and Verification Level 2 Target Inspection Work Instruction
[8] 200-1682 Quality Management System Audits Work Instruction
[9] 200-45965 Manufacturing Inspection and Testing Work Instruction
[10] 200-129834 Storage and Preservation Work Instruction
[11] 200-1684 Corrective Action Request Work Instruction
[12] 348-883860 Medupi Power Station Documentation Format and Layout Specification
[13] 200-90604 Quality Clearing House Terms of Reference
2.2.2 Informative
[14] 240-105658000 QM58 Supplier Quality Management Specification
[15] 200-1682 Quality Management System Audits Work Instruction
[16] 200-45965 Manufacturing Inspection and Testing Work Instruction
[17] 200-129834 Storage and Preservation Work Instruction
[18] 200-1684 Corrective action Request Work Instruction
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Medupi Contractor Quality Specification Unique Identifier: 348-389557
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Note: Contractors are required to comply with all customer requirements as per contract.
2.3 Definitions
Note: The terminology used in this document is generally consistent with that defined in ISO
9000:2015 Quality Management Systems – Fundamentals and Vocabulary. However, specific
guidance and interpretation is as follows:
Term Explanation
Quality Means the degree to which a set of inherent characteristics fulfils requirements.
Requirement Means the need or expectation that is stated, generally implied or obligatory.
Quality Management Means coordinated activities to direct and control an organization with regard to
quality.
Quality Objective Means something sought, or aimed for, related to quality.
Quality Assurance Means part of quality management focused on providing confidence that quality
requirements will be fulfilled.
Quality Control Means that part of quality management undertaken by Contractor focused on
fulfilling quality requirements.
QMS Means the quality management system complying with the requirements of ISO
9001:20 and the specific requirements of the FIDIC Engineer/Project Manager
applied by the Contractor for the Contract to direct and control and organisation
with regard to quality.
Inspection Means conformity evaluation by observation and professional judgement
accompanied by measurement, testing or gauging as appropriate.
Verification Means documented confirmation, through the provision and review of objective
evidence, that specified requirements have been fulfilled.
Certification Means the issue of a statement of conformity assessment, i.e. it is the output of
Verification.
Supplier Means Subcontractors, sub consultants or any person real or juristic that supplies,
fabricates, manufactures or otherwise contributes Materials, Plant or services to
the Contractor in furtherance of the Contract.
Procedure Is a generic term to cover any document that provides work instructions for
carrying out part, or all, of an activity or process.
Project Quality Means the document setting out the specific quality practices, procedures,
Management Plan resources and sequence of activities for the management of quality relevant to the
project conformant to ISO 9001 and ISO 10005.
Quality Assurance Means the document setting out essential and compulsory quality assurance
Plan processes for a specific project phase that provide an assurance of quality and
defines the specific quality processes, interfaces and coordination requirements of
that phase.
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Term Explanation
Project Quality Means the document setting out essential and compulsory quality control
Control Plans processes for a specific project discipline that identifies the controls for quality,
their sequence, interaction interfaces and coordination for a project discipline.
Inspection and Test Means a tabulated activity specific document that plans the assurance, control
Plan (ITP) and verification of quality during fabrication, installation, commissioning and
testing that shall be compiled by Contractor, and approved by the FIDIC
Engineer/Project Manager, for each unique activity, whether temporary or
permanent works prior to activity commencement.
Quality Verification Means a document stating results achieved and / or providing evidence of
Record activities performed
Quality Risk and Means a system to define and document criticality of an item or process
Criticality Rating determined by assessing the potential likelihood of failure and the consequences
System of such failure and is used to further determine appropriate inspection levels.
Inspection Level Means a comparative indication of the intensity of the inspection program;
progressively from commencement of manufacturing to final acceptance.
predefined stages, with specific hold and witness points.
completed item.
of Quality Verification Records.
Audit Plan Means a documented planned schedule of audits undertaken during the design
Engineering, procurement, Manufacturing, construction and commissioning
phases of the works
Inspection As documented in an ITP means intervention in an activity by either conducting an
Intervention actual inspection (A), witnessing an inspection (W) or reviewing deliverables (R).
such instances FIDIC Engineer/Project Manager shall be notified in writing via
a Contractor issued Inspection & Test Notification.
test. In such instances FIDIC Engineer/Project Manager shall be notified in
writing via a Contractor issued Inspection & Test Notification.
inspection or test activity shall be reviewed. In such instances FIDIC
Engineer/Project Manager’s shall be notified in writing via a Contractor issued
Inspection & Test Notification.
production schedule until that the process, inspection or test activity requiring
actual or witness inspection is carried out and the quality documentation has
been checked by the Employer's personnel and found to be complete. In such
instances FIDIC Engineer/Project Manager shall be notified in writing via a
Contractor issued Inspection & Test Notification - Hold (H) will by default be
suffixed with either “A”, “W” or “R”
Inspection Schedule Is a document to be issued by Contractor (in a format to be approved by FIDIC
Engineer/Project Manager) on a monthly basis (one week before the end of the
month for the preceding month) identifying the inspections and tests, as defined in
Inspection and Test Plans, to be performed by Contractor and FIDIC
Engineer/Project Manager at manufacturers premises and site.
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Term Explanation
Inspection & Test Is a document issued by Contractor to FIDIC Engineer/Project Manager identifying
Notification the planned occurrence of an inspection or test during manufacturing and
installation / construction and commissioning identified in an Inspection and Test
Plan as requiring FIDIC Engineer/Project Manager attendance.
Performance Means a program that plans for the measurement, analysis and trending of quality
Improvement metrics against defined quality performance standards and targets with the aim of
Program determining and facilitating continuous quality improvement.
Performance Metric Is a measure of system or product quality performance.
(Pm)
Performance Means a set performance standard level for a Performance Metric against which
Standard (PS) actual performance will be compared.
Performance Target Means a set performance target level for a Performance Metric against which actual
(PT) performance will be compared - the target will be more stringent than the standard
with the aim of improving upon the standard.
Site Work Approval Is the system implemented by Contractor that ensures any new work activities
System commence only after it has been verified that access, approvals, personnel,
materials, equipment and documentation, etc. are in place to ensure it commences
in a manner consistent with QHSE and specifications requirements.
Learning from Means a review of data to ensure that the potential for defective product or
Incidents nonconformant processes, services and product, are analysed and mitigated to
prevent their re-occurrence during the project lifecycle.
Continuous Means continuous improvement of the effectiveness of the quality management
Improvement system through the use of the quality policy, quality objectives, audit results,
analysis of data, corrective and preventive actions and management review.
Defect Means a product related non-fulfilment of a requirement related to an intended or
specified use.
Nonconformity Means a system or process non-fulfilment of a requirement related to an intended
or specified use.
Repair Means the process of correcting a defect subject to the FIDIC Engineer/Project
Manager’s agreement and prior approval.
Product Means the Works, including as the context requires, all Materials, Plant or Goods
incorporated or contained therein and all services performed in relation thereto.
PVP Means a Product Verification Plan which is a document produced by AIA to define
precisely the extent and type of inspection and testing during manufacture and
erection of statuary operating plant equipment and components by Contractor and
Aia.
Manufacturing Is a document issued by Contractor to FIDIC Engineer/Project Manager identifying
Inspection & Test the planned occurrence of an inspection or test during manufacturing identified in
Notification an Inspection and Test Plan as requiring FIDIC Engineer/Project Manager
attendance.
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2.4 Abbreviations
Abbreviation Explanation
AIA Means Authorised Inspection Agency
CQP Control Quality Plan
TPIA Means Third Party inspection Agency
FIDIC International Federation of Consulting Engineers
NCR Nonconformity Report
NEC New Engineering Contract
PER Pressure Equipment Regulation
ISO International Organization for Standardization
QMS Quality Management System
QCP Quality Control Plan
VUP Vessel Under Pressure
SPO Smart Plant Operator
SANS South African National Standards
2.5 Roles and Responsibilities
The Quality roles and responsibilities of the Contractor and the Employer Team are as specified in
the applicable NEC, FIDIC, or other applicable form of contract.
For FIDIC the QA roles and responsibilities are summarised in the 348-916764 Quality Assurance
Process Flow Map, in conformity with Sub-Clause 4.9 of the FIDIC Conditions of Contract for
Construction for the Medupi Power Station Project. The Process Map ultimately outlines the
sequence and interactions of the Contractor’s QMS deliverables with the Engineer and Employer’s
monitoring and measurement activities.
2.6 Related/Supporting Documents
The following appendices provide guidance for the Contractor on documenting the Quality
Deliverables specified in this Specification:
[1] Appendix 1 – Criticality Assessment
[2] Appendix 2 – Criticality Assessment Scoring Criteria
[3] Appendix 3 – Criticality Assessment Rating Register
[4] Appendix 4 – Inspection and Test Plan
[5] Appendix 5 – Inspection and Test Notification (Manufacturing)
[6] Appendix 6 – Inspection and Test Notification (Construction / Installation)
[7] Appendix 7 – Application for Final Inspection
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[8] Appendix 8 – QA Process Flow Map
[9] Appendix 9 – Document Classification List
3.1 Quality Management System and its Processes
The Contractor shall address the requirements of ISO 9001:2015 in its entirety.
Figure 1. Quality Management System Chart
The Contractor shall identify, develop, document for the FIDIC Engineer/Project Manager approval
and thereafter implement those management systems needed to direct and control the works of the
Contractor’s organization in an effective manner.
In doing so the Contractor shall adhere to the principles expounded in the standards and guidelines
listed under Item 5 (figure 1) of this section of the Employers Policies and Procedures.
The Contractor shall develop, document and implement a quality management system (QMS) for all
phases of the Work relevant to the Medupi/Matimba Power Station Projects. The QMS shall be:
a) Project specific
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b) Conformant and compliant to ISO 9001:2015
c) Inclusive of the project specific requirements defined in this section of Employers Policies and
Procedures.
d) Summarized in a Project Quality Management Plan, and further detailed in Project Quality
Assurance Plans, Quality Management Procedures and Process Control documents such as
Inspection and Test Plans, Method Statements, Work Procedures and Work Instructions.
The Contractor’s quality management system shall identify the processes, plans and procedures
needed to realise the project and shall:
a) Define the sequence and interaction of the processes and procedures.
b) Define the criteria and methods needed to ensure the operation and control of the processes
and procedures are effective.
c) Ensure the continued availability of resources and information necessary to support the operation
and monitoring of these processes and procedures
d) Integrate all these requirements to facilitate a smooth and defect free project implementation.
Where the Contractor chooses to outsource any process that affects product conformity, Contractor
shall ensure control over such processes. Control of such outsourced processes shall be identified
within the QMS Plans and Procedures.
The Contractor shall provide evidence of the project QMS conformance to contract requirements
and ISO 9001:2015 implementation conformance via an independent audit by an ISO 9001
Certification Body (to be approved by the FIDIC Engineer/Project Manager) during both design and
installation / construction/ Commissioning & Take over / Defect notification phases. The required
audits shall be completed prior to fifty percent (50%) completion of each specified phase and the
subsequent Audit Report shall be issued to the FIDIC Engineer/Project Manager.
The Contractor shall inform Eskom of any proposed changes to the quality management system or
staff that will affect the quality system prior to implementation of these changes.
3.1.1 Leadership
3.1.1.1 Leadership and Commitment
The Contractor shall address the requirements of ISO 9001:2015 Section 5 and 6 in its entirety.
The Contractor’s top management consisting, as a minimum, of the Contractor’s Project
Representative and Quality Manager shall commit to, and ensure implementation of, the effective
promulgation and dissemination of the Contractor’s quality policy and quality objectives and ensure
provision of quality management system orientation and induction sessions for all the Contractor
personnel mobilised to the Project, relative to:
a) The awareness and familiarization of the quality strategy, quality policy and quality objectives
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b) Operation of the Quality Management System (QMS)
c) Applicable codes, standards, statutory requirements and project specifications
d) Internal communication
e) The Employer / the FIDIC Engineer/Project Manager ‘s requirements and interfaces
3.1.2 Customer Focus
The Contractor top management, consisting as a minimum of the Contractor’s Project
Representative and Quality Manager, shall:
a) Identify, document and obtain the FIDIC Engineer/Project Manager/Client Representative
approval Key Performance Metrics, Performance Standards and Performance Targets against
which the metrics shall be measured.
b) Measure, analyse and trend metrics.
c) Submit to the FIDIC Engineer/Project Manager on a weekly basis recorded metrics and resultant
analysis and trends and proposed quality improvement measures.
d) Instigate a process for obtaining, on a regular basis, feedback from the FIDIC Engineer/Project
Manager on the operation and performance of Contractors quality management system and
satisfaction FIDIC Engineer/Project Manager.
The Contractor shall ensure that all complaints from the FIDIC Engineer/Project Manager, including
but not limited to, “Notice of Defect Reports”, “Corrective Action Requests”, “Preventive Action
Requests”, “Audit Findings”, “Inspection Reports” are responded to in a positive manner within FIDIC
Engineer/Project Manager Performance Standard of 7 working days and shall make a conscious
effort to respond within FIDIC Engineer/Project Manager’s Performance Target of four (4) working
days.
The Contractor shall trend complaints from the FIDIC Engineer/Project Manager and utilise the
outcome to aid determine corrective / future preventive actions and Lessons to be learned for similar
scope of work.
3.1.3 Policy
Contractor’s quality policy and quality objectives shall be established and documented at all relevant
functions and levels within the organization to provide a focus to direct and assist Contractor to apply
its resources to achieve required results for the duration of the project.
The quality policy shall provide a framework for establishing and reviewing quality objectives.
Contractor top management consisting as a minimum, of Contractor’s Project Representative and
Quality Manager shall demonstrate their commitment to the success of the project by addressing the
following management principles in the quality policy:
Customer focus
Leadership
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Engagement of people
Process approach
Improvement
Evidence based decision making
Relationship Management
3.1.4 Organisational Roles, Responsibilities and Authorities
Contractor shall ensure that responsibilities, accountabilities and authorities of all Contractor project
personnel are defined and communicated to all those within his organization and the FIDIC
Engineer/Project Manager.
Contractor shall document the aforementioned via Plans, Procedures and RACI diagrams and more
specifically Project Job Descriptions.
Project Job Descriptions for all of the Contractor personnel shall be provided to the FIDIC
Engineer/Project Manager.
3.2 Planning
3.2.1 Actions to address Risks and Opportunities
The Contractor shall address the requirements of ISO 9001:2015 Section 6.1 in its entirety.
3.2.2 Quality Objectives and planning to achieve them
The quality objectives shall be consistent with the quality policy and the commitment to continual
improvement, and their achievement shall be measurable to facilitate an effective and efficient review
by management and to allow confirmation that FIDIC Engineer/Project Manager‘s requirements have
been achieved.
Contractor shall initiate a reward and incentive program for individuals and teams who are adjudged
to demonstrate added value in optimizing project goals and objectives with regard to quality. This
shall interface directly and in conjunction with Contractors Quality Improvement Program.
Contractors Quality Policy and Quality Objectives shall be communicated to all Employees upon
mobilization to the project as a consequence of their quality management system orientation and
induction sessions and a copy of the Contractor’s Quality Policy, signed by each employee, shall be
retained in their personnel file as a record of top management communication of and employee
understanding of the Contractors Project Quality Policy.
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3.2.3 Management Representative
Contractor’s Project Representative shall appoint a member of management as Project Quality
Manager who shall report to, and be directly responsible to, the Contractor’s Project Representative
and who irrespective of other responsibilities, shall have responsibility and authority for managing
Contractors QMS that includes:
a) Ensuring that processes, plans and procedures needed for the QMS are established,
implemented and maintained and the integrity of the QMS is maintained when changes are
implemented.
b) Ensuring that Quality Assurance and Quality Control Depts. are sufficiently manned with
competent resources to effectively implement quality requirements.
c) Reporting to top management on the performance of the quality management system and any
need for improvement.
d) Ensuring the awareness of customer requirements throughout Contractors organization.
Where Contractor splits the quality function and appoints a Quality Assurance Manager and a Quality
Control Manager Contractor shall clearly identify and document their relationship relative to
management of the quality management system, their reporting route to Contractor Representative
and to FIDIC Engineer/Project Manager. Should FIDIC Engineer/Project Manager’s withdraw his
consent to the Quality Manager the Contractor shall promptly nominate a replacement.
3.3 Support
3.3.1 General
The Contractor shall address the requirements of ISO 9001:2015 Section 7 in its entirety.
The Contractor shall ensure, via objective documentary evidence that all project personnel are:
Where services of Independent Inspection Agencies or Regulatory Body are used for the Work, the
scope and reporting relationship of subcontracted or hired services shall be clearly defined.
The Contractor shall employ, at all times, sufficiently qualified and knowledgeable quality assurance,
quality control and inspection staff to assure, to control and to verify the quality of manufacturing and
construction. Said staff shall be independent from those responsible for construction and
commissioning activities and shall be directed by, and report to, the Site Quality Department
Manager.
The Contractor shall ensure that personnel to be assigned to quality control and verification tasks
are familiar with the applicable codes and specifications and the process assurance, control and
verification.
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3.3.2 Organisational Chart
The Contractor shall prepare, and submit for the FIDIC Engineer/Project Manager’s approval, an
overall Project Organisation Chart and a Quality Department Organisation Chart of the planned
organisation for the Work, depicting names, titles, and the reporting relationships and interrelationships of all key-personnel, Quality Department personnel and Supervisory personnel
assigned for all phases of the Work.
3.3.3 Competency Assessment
Personnel performing work affecting QMS or product conformity quality requirements shall be
competent on the basis of appropriate education, training, skills and experience.
The Contractor shall collate for all personnel assigned to the Quality Dept and / or responsible for
verifying quality during all phases of the project a “Competency File” consisting of:
The Competency File shall be maintained by the Contractor Quality Manager and further
supplemented with the Project Orientation, Induction and Training Records as and when appropriate.
Said Report shall be made available to the FIDIC Engineer/Project Manager upon request.
For the Contractor’s guidance the following list indicates FIDIC Engineer/Project Manager’s view
regarding personnel who are assigned to the Quality Dept or responsible for verifying quality and for
whom a “Competency File” must be maintained.
NDE/PWHT etc.
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3.3.4 Infrastructure
The Contractor shall determine, provide and maintain the infrastructure needed to achieve
conformity to product requirements. Infrastructure includes, as applicable:
3.3.5 Documented Information
Contractor shall list all documents needed for the effective implantation of the project quality
management system (QMS) and shall, as a minimum, prepare, maintain and implement throughout
the life of the project, as part of the project quality management system, the following individual
project specific documents:
a) Project Quality Policy
b) Project Quality Strategy
c) Project Quality Objectives
d) Project Quality Management Plan.
e) Project Organisation Chart.
f) Project RACI Matrix – may be split by Dept / Phase / Discipline as required.
g) Job Descriptions including performance requirements and measurements.
h) Equipment and Process Criticality Ratings,
i) Project Quality Assurance Plans - per project phase:
j) Project Quality Control Plans - per discipline:
k) Project Quality Control Procedures per individual activity identifying specific inspection and test
methods and acceptance criteria.
l) Project Inspection and Test Plans (ITP’s) per individual activity that plan and assure quality and
define inspection intervention levels.
m) Project Quality Verification Records per individual activity - as referenced in ITP’s.
n) Manufacturing, Construction and Commissioning Record Books.
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Except where otherwise stated, all documents that constitute the Quality Management System,
including pro-forma Quality Verification Records, shall be complete, in accordance with the Contract,
and ready for use and submitted to the FIDIC Engineer/Project Manager not less than 30 days before
the work governed by the document is planned to start.
The Contractor shall develop, document for the FIDIC Engineer/Project Manager‘s approval a
Vendor Documentation Submission Schedule (VDSS) and a Master Documentation List (MDL).
a) Each document on the VDSS shall have marked against it the planned date of submittal to the
FIDIC Engineer/Project Manager.
b) Each document on the MDL shall have marked against it the actual date of submittal to the FIDIC
Engineer/Project Manager.
c) The classification of documentation (for approval, for review, or for reference) based upon the
classification guidelines as follows and further defined in Appendix 09 of this document.
proceed with the Works that are the subject of the document until it has been approved by
FIDIC Engineer/Project Manager.
proceed with the works that are the subject of the document if the FIDIC Engineer/Project
Manager has made no comment after twelve (12) working days from the receipt by the FIDIC
Engineer/Project Manager.
Engineer/Project Manager reserves the right to comment, but the Contractor may proceed
with the works that are the subject of the document.
Where there is an ambiguity within Appendix 09 or where a document is produced that is not
referenced therein clarification as to classification shall be sought from the FIDIC Engineer/Project
Manager.
Said Master Document List shall be submitted to the FIDIC Engineer/Project Manager’s
electronically via email in native file format on a monthly basis.
3.3.6 Control of Documented Information
Documents when communicated between parties shall preferably be via an Electronic Data
Management System (EDMS) with appropriate interface arrangements for both the FIDIC
Engineer/Project Manager and the Contractor interfaces regarding submittal, review and approval.
However, in the absence of an effective EDMS documents, with one exception, shall be
communicated under cover of a letter.
The exception is the “Inspection & Test Notification” for both manufacturing activities and for
construction / installation and pre-commissioning activities. These shall be issued by the Contractor
electronically via email to the FIDIC Engineer/Project Manager as defined in section 2.12.4 of this
section of document
The Contractor documents shall be optimised by ensuring that they:
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a) Contain a document number and revision.
b) Contains only the information that is needed specific to their objective.
c) Present that information is in a readily comprehensible manner.
d) Are contained in a database that facilitates document retrieval.
e) Can, where required, facilitate easily the measurement, analysis and trending of data.
Irrespective of the requirement for the Contractor to develop and maintain a Vendor Documentation
Submission Schedule (VDSS) and the “Master Document List” (MDL) the Contractor’s Quality
Management system shall include a management approved, stand alone, revision controlled “QMS
Index”.
The QMS Index shall identify:
copy” format.
The Contractor shall develop, document via procedure for the FIDIC Engineer/Project Manager’s
approval and thereafter implement a process to define:
Including the controls needed to:
if they are retained for any purpose
Documents shall be submitted to the FIDIC Engineer/Project Manager for review / approval, as
appropriate, in electronic native file format.
3.3.7 Project Quality Management, Quality Assurance, Control and Inspection & Test Plans
3.3.7.1 Project Quality Management Plan
The Contractor shall prepare, in line with the requirements of ISO 10005 and conformant ISO
9001:2015, and formally submit, a project specific Quality Management Plan and for the FIDIC
Engineer/Project Manager’s approval.
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The intent of the Project Quality Management Plan is to act as a route map of the Contractor’s overall
project Quality Management System and shall include and plan the following information for all
phases of the work:
a) Context of the Organisation
b) Leadership
c) Planning
d) Support
e) Operation
e) Performance Evaluation
f) Improvement
The Project Quality Management Plan shall consist two distinct parts:
a) A narrative summarising management and process controls to be executed to assure, manage
and verify the work making reference to applicable procedures and personnel responsible per
process and activity and include or make reference to quality policy, quality objectives,
organisation charts, RACI matrix and quality assurance plans.
b) A cross reference tabulation of the contractors’ activities, processes, plans and procedures
written against the corresponding paragraphs of the relevant clauses of the ISO 9001 Quality
Management System.
The Project Quality Management Plan is considered a dynamic document and shall be subject to
internal review every six months accounting for audit management, defect management and learning
from Incidents to determine its continued suitability with a view to update it as part of the continual
improvement process.
3.3.8 Project Quality Assurance and Quality Control Plans
Project Quality Assurance and Quality Control Plans shall be developed during the project, each as
an adjunct to the overall Project Quality Management Plan, to focus on and address particular
phases (QA Plans) and disciplines (QC Plans) of the Contract in more detail and shall detail the
specific quality objectives to be achieved, the resources needed, the accountabilities and
responsibilities the control mechanisms, the time constraints that apply, the processes, inspections
and tests needed to be performed to provide objective evidence of compliance and the procedures
to be used (the what, who, when, where and how) in detail for a project phase and discipline
respectively.
All portions of the Works including the services that must be provided have to be included in Quality
Assurance and Quality Control Plans.
In general, each QA and QC Plan shall include (direct or by detailed reference) but not be limited to
the below listed:
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a) Quality objectives.
b) Scope of activities.
c) Detailed and specific references to all requirements relevant for the scope of the plan;
organization charts illustrating the parties involved, their roles, main tasks and their sub-division,
responsibilities of key personnel, the reporting structure and the quality management
arrangements, including quality assurance and quality control supervision.
d) Descriptions of what is to be done, how, by whom, with what and by when.
e) Definition of the interfaces within the team, including interfaces between design, construction,
subcontractors (if any) and suppliers.
f) Description of the interrelations with other projects, contracts, processes or activities.
g) A risk analysis identifying, classifying, and quantifying risks and mitigation measures.
h) Direct reference to general and specific safety plans.
i) Definition of what records are produced, when, by whom and how these records are controlled
and maintained, and a plan for inspecting and testing what has been done to determine if the
objectives have been achieved together with a method of utilizing such information to improve
quality.
The intent is to define in detail the minimum essential and compulsory quality processes and
activities to be implemented during a project phase or process. It is intended to supplement, enhance
and further define the quality assurance and control requirements documented via the Project Quality
Management Plan.
3.3.8.1 Inspection and Test Plans
Inspection and Test Plans are the activity specific documents that plan the assurance, control and
verification of quality during fabrication, installation and testing and shall be compiled by the
Contractor for each unique manufacturing, construction/installation and commissioning activity,
whether temporary or permanent works, or as required by the FIDIC Engineer/Project Manager and
shall describe in the following order:
a) Process, inspection and testing activities in chronological order.
b) Process control (Method Statements / Procedures) and quality control procedures.
c) Applicable design or contract specification.
d) Inspection intervention requirement.
e) Quality verification records (by document number) used to provide objective evidence that the
specified quality characteristic has been achieved.
f) Inspection / defect identification status.
g) Traceability to the works and work commencement / completion date.
h) Contractor verification and FIDIC Engineer/Project Manager’s endorsement.
For manufacturing activities, the Contractor may utilise their own, or their Suppliers, standard
Inspection and Test Plan format for provided they account for identification of the above
requirements and facilitate documenting inspection intervention requirements of Sub Suppliers,
Supplier, the Contractor, the FIDIC Engineer/Project Manager’s and AIA. Alternatively, the
Contractor may utilise the FIDIC Engineer/Project Manager’s Inspection and Test Plan format.
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For construction, installation and commissioning activities at Site the Contractor shall utilise the
FIDIC Engineer/Project Manager’s Inspection and Test Plan format included as Appendix 4 to this
document or may utilise their own format provided it contains the tabular headings contained in the
Engineer/Project Manager’s Inspection and Test Plan.
Inspection and Test Plans are to be submitted (with Quality Verification Records referenced in and
appended) to the Engineer/Project Manager’s for approval and insertion of the FIDIC
Engineer/Project Manager’s and AIA inspection requirements and acceptance of proposed Quality
Verification Records prior to their implementation.
Submittal dates of Inspection and Test Plans to the FIDIC Engineer/Project Manager’s shall be
documented in the Contractors Level 4 Manufacturing and Construction Schedules coincident with
the activity portrayed but 30 days prior to activity commencement date. Work associated with an
Inspection and Test Plan shall not commence until the inspection and Test Plan is approved by the
Engineer/Project Manager.
A “Register” of Inspection and Test Plans shall be developed, documented and maintained by the
Contractor throughout the lifetime of the project identifying individual:
.
Said Register shall be provided in hardcopy and electronic “native copy” format to Engineer/Project
Manager’s on a weekly basis.
3.3.9 Quality Verification Records
Where the Contractor’s document management system is hardcopy based the Contractor shall
establish a “Records Office” with a controlled environment to securely store and protect the
documents from deterioration.
A controlled environment shall incorporate access and security control, air conditioning, humidity
control and fire protection and shall be suitable (furniture, light and air conditioning levels) to
accommodate the Engineers personnel to undertake reviews of the Contractors documents.
Records shall be stored in the Records Office in a filing and archive system subdivided and
structured to suit the different types of work and activities of the Contractor.
Records shall be structured and indexed so that they can be readily retrieved for the purpose of
demonstrating to the Engineer/Project Manager’s that the Permanent Works or Goods comply with
the Contract.
All paper hard copies shall be scanned and stored on computer disk (CD ROM) with a guaranteed
data storage life of not less than ten years. Back up of electronic documentation must be in place to
ensure availability of Documentation whenever required.
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All CD ROMs shall be recopied every four years and before the issue of any associated Taking Over
Certificate.
All CD ROMs shall be stored at two locations at one of which the storage facilities shall be designed
to be secure from theft, fire and flood damage.
Supplier, Subcontractor, sub-consultant or laboratory testing Records shall form part of the records
system and aforementioned control requirements, and although there may be a complete set of
these records maintained by the testing or originating organisation, the Contractor shall ensure that
appropriate records needed for review are:
Note: Apply the above with reference to the Documentation Format and Layout Specification (348883860)
Where the FIDIC Engineer/Project Manager requires that any data be compiled and collated in a
particular manner not set out in this document or in the Eskom standards then the Engineer/Project
Manager shall be entitled to do so/instruct under the Variations and Adjustments for FIDIC and
Compensation events for NEC contracts.
3.4 Operation
3.4.1 General
Contractor shall address the requirements of ISO 9001:2015 Section 8.1 & 8.2 in its entirety.
3.4.2 Operational Planning and Control
The primary processes, subsidiary processes, activities, tasks and actions of whatever nature or
description that influence or affect the quality or risk of the design, execution, completion or
maintenance of the Works shall be competently identified, planned and documented.
These documents shall form the Contractors QMS and shall be submitted for review as the
Contractor’s documents when so required by the FIDIC Engineer/Project Manager’s and shall be
addressed in Quality Plans (See section 2.8.7 of this document) in such time that the realization of
the product can be achieved in an informed and orderly manner.
For effective and practical project execution the Contractor shall develop, document via procedure
for the FIDIC Engineer/Project Manager’s approval and thereafter implement a risk based approach
during design, manufacture and installation / construction phases by implementing a “criticality
assessment” program in line with Appendix 1 to this document.
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Said program shall evaluate the combined effect of the likelihood of failure, and its consequence i.e.
financial, safety or environmental risk etc to the project with the intention of determining level of
quality assurance, control and inspection to assist in the identification, management and control of
hazards and risk to avoid the application of “blanket” requirements, thus optimising activities so as
to make the most effective use of available resources.
All equipment, instruments, piping and civil/structural items and processes on the Medupi/Matimba
Power Station Projects shall be assigned a Criticality Rating. This shall include items of equipment
or systems to be procured from suppliers and each separate hardware package to be designed,
constructed, installed and tested by the Contractor.
The technique of Criticality Rating shall be applied by systematically considering each of the
following criteria for equipment, materials and processes being evaluated:
And scoring them in line with Appendix 2.
Subsequent to determination of criticality levels the Contractor shall document the scores on
Contractor’s Criticality Rating Record, Appendix 3 and thereafter determine and document
corresponding levels for:
o For approval, for review and comment, for information etc.
o Self, check, higher discipline check, inter-discipline check, independent check etc
o 3.1c, 3.1b, 2.2, 2.1, Certificate of Conformity etc.
o To source material, to fabricated item to installed item etc.
o Hold and Inspect, Hold and Witness, Witness, Review, Surveillance etc.
o Post Award Clarification, Pre-Manufacturing, Pre-Inspection etc.
The Contractor shall communicate quality requirements to Suppliers using their standard Purchase
Order system. Each Purchase Order, including initial enquiries, shall identify the conditions to be
met as a result of the Criticality Rating process.
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As a minimum:
Supplier for equipment with a Criticality Rating of I or II. The requirement for post-award quality
clarification meetings for suppliers of Criticality III equipment shall be reviewed following bid
evaluation. The FIDIC Engineer/Project Manager, Quality Assurance Engineer shall be invited
to participate in all post-award meetings.
The FIDIC Engineer/Project Manager’s Quality Assurance Engineer shall be invited to participate
in all design reviews.
and II systems and items of equipment before any physical work commences. Pre-production
meetings may be held both at Supplier’s works and at the Contractor’s fabrication yard and / or
site. The FIDIC Engineer/Project Manager’s Quality Assurance Engineer shall be invited to
attend all Pre- Production Meetings.
compliance audit performed on them by the Contractor, except where the Contractor can provide
documented evidence of recent satisfactory audit or performance.
Furthermore, Suppliers and Sub-Suppliers of Criticality I and II equipment must have previous audit
records or quality verification evidence satisfactory to the FIDIC Engineer/Project Manager’s Quality
Assurance Engineer before award of the Purchase Order.
Where a Supplier / Sub-Supplier proposes to subcontract more than 25% of any stage of the actual
work (i.e. design, procurement, manufacturing or construction stages), the same criteria as above
shall be applied, except that the audit shall be a joint exercise with the main Supplier / Sub- Supplier.
The Contractor’s Criticality Rating Record shall be provided to FIDIC Engineer/Project Manager’s in
native file format on a Monthly basis.
Where required by the FIDIC Engineer/Project Manager’s the Contractor shall provide “workshop’
sessions to the Engineer/Project Manager’s personnel to clearly and unambiguously identify the
Contractor process control and inspection control processes and systems to facilitate the FIDIC
Engineer/Project Manager’s understanding with the intention of ensuring smooth operation of the
same at manufacturers premises and at site during the contract.
3.4.3 Interface Management and Co-ordination
The Contractor shall identify all external interfaces requiring communication and coordination with
third parties.
Procedures for dealing with these interfaces and management of the coordination processes shall
be established and maintained.
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3.4.4 Customer Related Processes
The administrative, liaison and communication requirements of the FIDIC Engineer/Project Manager
shall be incorporated by Contractor into the Contractor’s Quality Management Plan and further
detailed in a Communication Procedure which shall be submitted to the FIDIC Engineer/Project
Manager for approval.
3.4.5 Permits, Licenses and Statutory Provisions
The Contractor shall establish and maintain procedures and time schedules for his dealings with
authorities regarding permits and licences for which he is responsible.
Such procedures shall include a requirement that have copies of correspondence, minutes of
meetings and other documents relating to the Contractor’s permits and licences, and to be sent to
the FIDIC Engineer/Project Manager’s immediately, when so requested.
The Contractor shall establish and maintain procedures for identifying and implementing provisions
contained in approvals, permits and licences. These procedures shall describe how the Contractor
will ensure that the provisions are adhered to during the design, execution and completion of the
Works.
3.5 Hazardous Location (HAZLOC)
All mechanical and Electrical Equipment installed in Hazardous Location shall be HAZLOC
compliant. The contractor HAZLOC competent Person (Master Installation Electrician) shall sign all
Records including Inspection reports and (AFI) final inspection reports.
3.5.1 Plant Codification
The Project shall adopt the KKS coding system, as developed by VGB, for plant structures, systems
and components as identified in Section 2 and Section 17 of the Employers Requirements. All
designs, testing, commissioning, operation maintenance and training documentation and databases
shall be suitably and comprehensively marked, cross referenced and indexed with the allocated KKS
codes.
3.5.2 OHSA Certified Equipment, Inspection Authority and Product Verification Plan
The Contractor shall identify to the FIDIC Engineer/Project Manager’s their preferred “Authorized
Inspection Authority” (AIA) for performance of statutory inspections of certified equipment.
The AIA, operating internally inside of South Africa, or externally outside of South Africa, shall
conform to SANS 10227. Where the Contractor intends to utilise the services of a non-South African
registered AIA then the Contractor shall be responsible for obtaining the South African Department
of Labour (DOL) approval of the AIA prior to use.
The FIDIC Engineer/Project Manager’s shall approve the Contractor identified Authorized Inspection
Authority (AIA) prior to their being contracted by the Contractor.
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To facilitate AIA activities during the contract the Contractor shall submit:
All information and documentation requested by the AIA directly to AIA.
Copies of the same information and documents to the FIDIC Engineer/Project Manager’s
Inspection and Test Notification for manufacturing activities directly to AIA and to
[email protected] and [email protected]
via FIDIC Engineer/Project Manager’s electronically via email to [email protected]
and [email protected] by 15.00hrs for those nights and the proceeding days activities
and the FIDIC Engineer/Project Manager’s shall coordinate all inspection and tests required to
be attended by the AIA.
The Authorized Inspection Authority shall, as a consequence of its duties, prepare a Product
Verification Plan (PVP) in line with VUP/EN/PER, as appropriate, requirements and shall submit the
same to the FIDIC Engineer/Project Manager for approval.
The approved Authorized Inspection Authority shall verify conformity of the design, manufacture,
construction, erection, commissioning, maintenance, or repair and testing of pressure vessels, the
pressure systems of boilers and high pressure/temperature pipe work and associated material.
Inspection activities shall include, but are not limited to, the following:
Inspection activities shall meet the requirements of SANS 10227.
Said conformity and approval duties shall, where required, be performed in accordance with the
provisions of the Occupational Health and Safety Act (OHSA), Act , Construction
Regulations (latest issue), and the contract/design specification.
The Authorized Inspection Authority is responsible for issuing the Final Certificate of Inspection and
Tests as prescribed.
The Contractor shall be responsible for demonstrating proof of compliance to the AIA produced and
Engineer/Project Manager’s approved PVP via compilation and thereafter submittal of appropriate
Quality Verification Records in a PVP Record Book compliant with the provisions of the Occupational
Health and Safety Act (OHSA), Act and associated regulations. As an interim measure
an “index” of the aforementioned records produced per month shall be submitted to the
Engineer/Project Manager’s by the Contractor on a monthly basis.
The works shall not be considered completely commissioned until such time as all required
information and documentation in the form of PVP Record Books have been verified and approved
by the Engineer/Project Manager’s and the Authorized Inspection Authority.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg. No 2002/015527/30.
Medupi Contractor Quality Specification Unique Identifier: 348-389557
Revision: 5
Page:
The Contractor shall develop a statutory register and submit it to the Project Manager/FIDIC
Engineer on a monthly basis.
3.6 Design and Development of Products and Services
3.6.1 General
Contractor shall address the requirements of ISO 9001:2015 Section 8.3 in its entirety.
3.6.2 Design and Development Planning
To ensure adherence to the design policy, design objectives and all statutory and technical
requirements of the Work all aspects of ISO 9001:2015 (Design and development) for Engineering
work including, but not limited to, design development, design review, design checking and design
verification, interfaces responsibilities and resources shall be analysed, planned and documented
within an Engineering Quality Assurance Plan.
The scope of work for each Engineering office shall and organizational interfaces between them and
Site shall be defined addressed in the Engineering Quality Assurance Plan.
The competency, responsibility and authority of personnel conducting design and development
activities shall be defined and assessed.
3.6.3 Design and Development: Inputs and Outputs
The Contractor shall ensure that the Work is consistent with all design inputs in accordance with the
relevant Codes, Standards and Project Specifications. All design inputs shall be controlled and
maintained and be readily available for review by all parties concerned including the FIDIC
Engineer/Project Manager’s.
Calculations, Data Sheets, Drawings, Specifications, Studies, Technical Data and all other design
deliverables shall be checked and approved by authorised personnel to confirm compliance with the
relevant Codes, Standards, Project Specifications and Procedures. Level of checking and approval
shall be dependent upon the deliverable criticality as determined by the Contractor.
All design deliverables shall be controlled and maintained and be readily available for review by all
parties concerned including the FIDIC Engineer/Project Manager’s
No work shall commence without approval of these drawings approved by the FIDIC
Engineering/Project Manager.
3.6.4 Design and Development Controls
Project specific procedures for design review, design verification and design validation of
engineering work shall be in place and approved by the Contractor and the Engineer/Project
Manager’s.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the
user to ensure it is in line with the authorized version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,
Reg. No 2002/015527/30.
Compliance Requirements
Source: 348-389557 Medupi-Matimba Contractor Quality Specification Rev 5 ._.pdf (unknown)No specific requirements found
B-BBEE Minimum Level: 2
Description
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)This document is a Spill Prevention, Control and Countermeasures (SPCC) Management Plan for the Medupi Power Station Project. It guides Principal Contractors in preparing a site-specific SPCC Plan for the Construction Phase, addressing land-based spills and spills on water bodies and concrete surfaces. It covers hydrocarbons, lubricants, solvents, paints, and hazardous liquid wastes. The plan forms part of the Project's Environmental Management System.
Important Dates
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ors of hazardous conditions","is_compulsory":false}"}
Contact Information
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)Document contacts (not procurement):
Technical Specifications
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)Principal Contractors (PCs) must:
Methodology
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)The SPCC process involves: (1) conducting a Spill Impacts Assessment and completing a Spill Assessment Register; (2) developing a site-specific SPCC Plan covering scope, site locations, drainage pathways, site maps, communication protocols, spill prevention techniques, and response methods; (3) implementing spill prevention measures including plant/machinery inspections, maintenance schedules, refuelling procedures, and secondary containment (bunding, drip trays with 110% capacity); (4) ensuring spill response equipment (spill kits) is available and maintained at all risk areas; (5) following a spill response strategy with four classifications (insignificant, minor, moderate, major) and corresponding actions including isolation, containment, reporting, and clean-up.
Quality Management
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)Key Performance Areas (KPAs) include 100% annual compilation and maintenance of SPCC Plans, Spill Assessment Registers, and HCS Storage Facilities Registers. Document control follows Procedure 348-883808. The document is reviewed every three years. A Process Self-Assessment Checklist is used for six-monthly self-checks. The Process Owner is accountable for monitoring.
Compliance Requirements
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)PCs must:
Health & Safety
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)Spill response requires appropriate PPE and removal of ignition sources. PCs must provide spill awareness training to all staff, including toolbox talks on spill kit use, reporting, HCS handling, and emergency response. Refuelling must be done by competent employees. The plan references the OHSAct.
Environmental
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)The primary environmental impact is accidental release of oil, fuel, and chemicals. PCs must identify environmental receptors, drainage pathways, and sensitive areas. Spill response includes isolation, containment, excavation of contaminated soil, and hazardous waste disposal. For water bodies, use booms, skimmers, and floating absorbents; collect samples for analysis. Spills on concrete must be cleaned immediately to prevent air and water pollution.
Requirements
Source: 348-880696 SPCC Work Instruction Rev 4.pdf (unknown)Principal Contractors must develop and implement a site-specific SPCC Plan using template 348-101224, accepted by TM Environmental Department. They must conduct a Spill Impacts Assessment and complete a Spill Assessment Register. They must establish spill prevention measures including inspections, maintenance, refuelling procedures, and secondary containment. A register of all HCS Storage Facilities must be submitted with the SPCC Plan. All procedures must comply with the Medupi EMP and applicable legislation.
Description
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Employer(Eskom) seeks the provision of professional catering and event management services to support the Medupi Power Station Project.
Contact Information
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown){"name":"Julius Manyathela","email":"[email protected]","phone":"+27 14 762 2248","department":"Medupi Power Station"}
Submission Guidelines
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)Returnable forms: SBD 4 (Declaration of Interest), SBD 9 (Certificate of Independent Bid Determination). The Employer may withhold payment of amounts due to the Contractor until the bond or guarantee required in terms of this contract has been received and accepted by the person notified to the Contractor by the Service Manager to receive and accept such bond or guarantee.
Evaluation Criteria
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor must complete the Form of Offer and Acceptance and the Schedule of Deviations. The contract requires compliance with Eskom's additional conditions (Z-clauses).
Technical Specifications
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)Catering Services: all meals and refreshments shall be prepared at the Contractor’s designated premises and delivered safely to Employer-specified destinations. The Contractor shall be responsible for post-event phase, encompassing comprehensive site restoration and sanitation.
Methodology
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor’s plan for the service: In the TSC3 the Contractor’s plan is his “design” for performing the service throughout the service period.
Experience & Qualifications
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor shall, before the commencement with work on site, furnish the Employer with proof of a valid registration through a certificate of good standing in terms of the Compensation for Occupational Injuries and Diseases Act, (COID Act), and that all payments due to the commissioner are discharged.
Quality Management
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor shall ensure that all his subcontractors abide by the undertakings in this clause.
Pricing Schedule
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)C2.2 the price list: Unit Rate, Item Bill Description, etc.
Financial Requirements
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)Payment Terms: payment certificate from the Service Manager in terms of core clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the Employer's procedures stated in the Service Information, showing the amount due for payment equal to that stated in the payment certificate.
Compliance Requirements
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)No specific requirements found. B-BBEE Details: the Contractor must notify the Employer of a change in its B-BBEE status within seven days of the change.
Health & Safety
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Employer ensures that the Ambient Air in the area where the Contractor will Provide the Services conforms to the acceptable prescribed South African standard for asbestos, as per the regulations published in GNR February 2002, under the Occupational Health and Safety Act, 1993 (Act ) ("Asbestos Regulations").
Environmental
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor, in and about the execution of the service, complies with the Medupi Power Station’s Construction Environmental Management Plan, Rev 2, 2010 (SPO NO. 348-68101) and all applicable environmental laws and regulations and rules, guidelines and procedures otherwise provided for under this contract.
Contractual Terms
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor does not cede, delegate or assign any of its rights or obligations to any person without the written consent of the Employer.
Requirements
Source: NEC - Document Catering 23.02.2026 (002) (002).pdf (unknown)The Contractor shall be responsible for: The Contractor’s obligations shall extend to the post-event phase, encompassing comprehensive site restoration and sanitation.
Contact Information
Source: 20months Catering and Events Management Services at Medupi Blankl BOQ.pdf (unknown){"name":null,"email":null,"phone":null,"department":"1 PRELIMINARIES AND GENERALS","address":"nk per 340ml can"}
Technical Specifications
Source: 20months Catering and Events Management Services at Medupi Blankl BOQ.pdf (unknown)Scope includes catering functions and event management for Group Capital Division employees at Medupi Power Station. Services cover food delivery, labour, meals, beverages, equipment hire, and event decor. The contract period is 20 months.
Pricing Schedule
Source: 20months Catering and Events Management Services at Medupi Blankl BOQ.pdf (unknown)Pricing is on a schedule of rates using Appendix A QS Cost Sheet. Items include preliminaries and generals (food delivery van per km, uniforms/PPE per month, medical per employee, police clearance per person, safety file once off, Certificate of Acceptability once off, HSE compliance sum), labour (chef/head cook per hour, food service assistants per hour, based on 67 events x 6 hours each), meals (full lunch per person, finger lunch per platter, wors roll per person, fruit platter/basket, muffin platter, gift packs per person), beverages (500ml still water per bottle, 340ml cold drink per can, tea per cup, coffee per cup), and equipment (foldable tables, table cloths, side plates, serviettes, serving spoons, DJ equipment hire per hour, tablespoons, chafing dishes, dinner plates, and Medupi Managers Awards decor costs as a sum).
Financial Requirements
Source: 20months Catering and Events Management Services at Medupi Blankl BOQ.pdf (unknown)Pricing must be submitted on the Appendix A QS Cost Sheet. Items are priced per unit (km, month, each, per person, per hour, per platter, per cup, per can, per bottle, per pack, sum). A breakdown of the Health, Safety and Environment compliance cost will be requested from the successful supplier. Total estimated cost is to be calculated.
Compliance Requirements
Source: 20months Catering and Events Management Services at Medupi Blankl BOQ.pdf (unknown)Certificate of Acceptability from the Municipality is required. Safety file required. Police clearance per person required. Medical clearance per employee required. Uniforms/PPE required.
Health & Safety
Source: 20months Catering and Events Management Services at Medupi Blankl BOQ.pdf (unknown)Bidders must provide a Safety File and comply with Health, Safety and Environment requirements including cleaning up and waste management. A breakdown of HSE compliance costs will be requested from the successful supplier. Uniforms/PPE are required monthly. Medical clearance per employee and police clearance per person are required.
Technical Specifications
Source: 32-95 OHS Incident Management Pocedure Rev 9.pdf (unknown)Eskom’s SHEQ Policy sets out principles and rules that underpin the way in which Eskom
approaches occupational health and safety, the environment and quality.
Incident management is an integral function of risk management. The aims and objectives of
incident management are as follows:
a) Reduce risk and prevent any recurrence of incidents.
b) Ensure that incidents are managed effectively.
c) Ensure that incidents are classified and recorded accurately.
d) Ensure prompt and appropriate investigation.
e) Promote the proactive use and value of near-miss incident reporting.
f) Improve the quality of occupational health and safety by learning from incidents, including
near-misses.
g) Share incident information.
h) Report to internal and external stakeholders, as required.
i) Promote the analysis of trends, and review practices accordingly.
j) Involve and communicate information to all stakeholders.
Incident management is not a mechanism for assigning blame or monitoring staff performance, but
rather a way of identifying and addressing areas for improvement in order to reduce future risks.
Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s
operations.
2.1 Scope
2.1.1 Purpose
This document describes the high-level intention and requirements for the effective management of
incidents that occur during the course of Eskom’s business that result in, or could result in, near
misses, property damage, injuries, occupational diseases/illnesses or fatalities.
2.1.2 Applicability
This document shall apply throughout Eskom Holdings SOC Ltd, its groups/ divisions, subsidiaries,
and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling
interest, this procedure shall apply if no such similar document exists.
This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned
otherwise in this document) and members of the public affected by activities of, or on behalf of,
Eskom.
For the purpose of Eskom benchmarking with other organisations, the applicable Responsible
Manager may use the relevant classification criteria required for such benchmarking process.
Controlled disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to
ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by
third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30
Unique Identifier: 32-95Occupational Health and Safety Incident
Management Procedure Revision: 9
Page:
In the case where a site consists of multiple employers, this procedure must be complied with for
Eskom reporting purposes.
For the interpretation of requirements related to occupational health and safety incidents, this
document will supersede any other procedures and instructions. This procedure is supported by
sup[ported by Standard – “Occupational Health and Safety Incident Management Definitions and
Classification Parameters: 240-131838225”.
2.1.3 Effective date
The document is applicable as of 1 April 2021.
2.2 Normative/Informative References
Parties using this document shall apply the most recent edition of the documents listed in the
following paragraphs.
2.2.1 Normative
[1] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments Standard.
[2] 32-727: Eskom, Safety, Health, Environment, and Quality Policy.
[3] 32-123: Eskom Emergency Planning Procedure.
[4] 32-124: Eskom Fire Risk Management Standard.
[5] 32-256: Emergency Response Procedure – Communications.
[6] 240-51122806: Process Control Manual (PCM) for Incident Management.
[7] 240-49308149: Process Control Manual (PCM) for Occupational Health and Safety
Management.
[8] Aviation Act, No. .
[9] Occupational Health and Safety Act, No. .
[10] Labour Relations Act, No. .
[11] Medicine and Related Substance Control Act, No. .
[12] Mine Health and Safety Act, No. .
[13] Compensation for Occupational Injuries and Diseases Act, No. .
[14] Basic Conditions of Employment Act, No. .
[15] National Health Act, No. .
[16] 240-62946386: Vehicle and Driver Safety Procedure.
[17] 240-84733329: Medical Surveillance Procedure.
[18] 32-425: Hearing Conservation Procedure.
[19] COIDA Occupational Disease 2 Form – as per COIDA.
[20] 240-131838225: Occupational Health and Safety Incident Management Definitions and
Classification Parameters.
[21] 240-58554227: Health & Safety Agreement.
Controlled disclosure
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ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by
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Unique Identifier: 32-95Occupational Health and Safety Incident
Management Procedure Revision: 9
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2.2.2 Informative
[22] I240-47560170: Process Control Manual (PCM) for Quality Management.
[23] 240-51367318: Process Control Manual (PCM) for Assurance and Advisory Audits.
[24] 32-450: Safety and Occupational Hygiene Performance Management.
[25] ISO 9001 Quality Management Systems.
[26] ISO 45001 Occupational Health and Safety Management Systems.
[27] OHSAS 18001 Occupational Health and Safety Systems.
[28] EPM0060: Measurement Specification Document for Headcount.
[29] Criminal Procedures Act, No. .
[30] Electricity Act, No. .
[31] Explosives Act, No. .
[32] Inquest Act, No. .
[33] Law of Evidence Amendment Act, No. .
[34] National Road Traffic Act, No. .
[35] 240-75512977: Noise-Induced Hearing Loss Investigation Form.
[36] 240-75512947: Noise-Induced Hearing Loss Notification Form.
[37] 240-154786986: COVID-19 Investigation Form.
The list of legislation and documents for further information is not exhaustive and/or not limited to
the legislation and documents listed above.
2.3 Definitions
2.3.1 Accident: Any unplanned event, arising out of, and in the course of, an Eskom or
contractor employee’s employment and resulting in human injury, illness, or death of the
employee, as well as death of, or injury to, any member of the public or damage to property.
2.3.2 Fatality: an incident occurring at work, or arising out of, or in connection with, the activities
of persons at work, or in connection with the use of plant or machinery, o r direct or
indirect exposure to Eskom’s product or activities, in consequence of which, any person
(that is, employee, contractor, or member of the public) dies, regardless of the time
intervening between the injury and/or exposure to the date of death. The date of the
incident will reflect the date on which the incident occurred, irrespective of the date of
death.
Note: Incidents related to the death of a person (employee or contractor employee) while
at the workplace and on duty who dies as a consequence of any activity or cause not
directly related to the course and scope of the deceased’s employment (for example, death
from natural causes, etc.) will not be regarded as a work related incident.
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Unique Identifier: 32-95Occupational Health and Safety Incident
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2.3.3 First-aid injury: An injury due to a work-related incident, where that injury requires first aid
treatment within the scope of a first aider and content of a first aid box and does not require
further treatment by a health professional. Therefore, the following injuries will be regarded
as first-aid injuries:
a) If there was no medication required.
b) No subsequent medical treatment is required.
c) Where an employee was involved in an OHS incident where there was contact with a
person’s body part, whether there was an injury or not, the involved employee shall at
least be assessed by a first aider/health professional, for the purpose of this document,
this assessment/examination will be regarded as First Aid. At the minimum, the incident
shall be classified at least as a first-aid injury.
d) First-aid treatment can also be offered by a medical professional as long as it is in the
scope of the first aider.
e) The affected employee is able to resume work after the injury has been treated.
Note 1: Classification is based on the level of treatment, not on the person
administering treatment. For example, health professionals or emergency teams can
provide first-aid treatment.
Note 2: This excludes Incidents which are not caused by OHS events that arise at
the workplace or not directly related to the course and scope employment.
2.3.4 Lost-time injury (LTI): A work injury, including impairment and a fatality that arises out of,
and in the course of, employment and that renders the employee or contractor to be booked
off work. A work injury, including impairment and a fatality, that arises out of, and in the
course of, employment and that renders the employee or contractor to be unable to perform
his/her regular/normal work longer than seven calendar days or shifts other than the day or
shift on which the injury occurred.
Note: Normal work refers to any work where a person can perform his/her normal duties,
as per job profile, without restriction. Lost-time injury will apply if a person is booked off
work by a medical practitioner due to an incident, including being booked off for acute
stress or post-traumatic stress disorder by a relevant medical practitioner after an OHS
incident.
A lost-time injury includes the following:
a) Where an employee/contractor is booked off, regardless of the number of days or
shifts.
b) Incident resulting to a person being booked on restricted/ light duty longer than seven
calendar days.
Note: This excludes incidents which are not caused by OHS events that arise at the
workplace or not directly related to the course and scope employment.
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Unique Identifier: 32-95Occupational Health and Safety Incident
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2.3.5 Medical injury: an injury resulting from a work related incident where treatment was
rendered by a medical/health professional within a 24-hour period, and medication was
either prescribed, dispensed, and/or applied. The affected employee is able to resume
work after the injury has been treated.
Note 1: Treatment, for the purpose of this document, excludes any diagnostic or
examination procedure or method used in the establishment of the extent of injuries or
illnesses (for example, X-rays or scans).
Note 2: Where medication was prescribed and/or dispensed after an injury and it was not
obtained and/or used, the injury shall be classified as a medical injury.
Note 3: Where medication is prescribed, dispensed and/or applied, whether to treat an injury
or prevent an illness or medical condition after an incident, the incident must be regarded at
least as a medical injury.
Note 4: any work-related noise-induced hearing loss with a PLH shift between 3.2% and
9.9% will be regarded as a medical injury.
Note 5: This excludes Incidents which are not caused by OHS events that arise at the
workplace or not directly related to the course and scope employment.
2.3.6 OHS Event: any occurrence where humans were involved and this occurrence poses a risk
of injury or illness/disease to those involved humans.
2.3.7 Occupational health and safety incident (OHS incident): an unplanned OHS event that
could, or does, result in human injury or illness or property damage, excluding:
a) crime-related incidents where there was no potential for injuries; and
b) motor vehicle incidents where the vehicle was stationary and unoccupied, incidents
where there were scratches on the vehicle with no potential for injury, windscreen or
glass-related incidents with no potential for injury.
Note: For recording and performance purposes, when there is an incident where multiple
divisions/groups are involved, divisions/groups must capture the incident for their
involved/injured.
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Unique Identifier: 32-95Occupational Health and Safety Incident
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2.3.8 Occupational safety near-miss incident: Any OHS event that did not result in human
injury or damage but had the potential, under different circumstances, to cause human
injury or property damage.
2.3.9 Occupational hygiene near-miss incident: An OHS event where a person is exposed to a
single or combination of occupational hygiene hazards, which occurred in the work
environment, due to failure/insufficient/absence of control measures for that hazard(s) that
could result in medical treatment, impairment or an occupational disease/illness.
2.3.10 Occupational impairment: Partial or total loss of bodily function or part of the body
attributed to exposure at the workplace.
2.3.11 Noise-induced hearing loss (NIHL) incident: Where an individual experiences a bilateral
sensorineural hearing loss with a confirmed percentage hearing loss of 10% or more
measured from the baseline, which must be based on two diagnostic audiograms, as per
Instruction 171 issued by the Compensation Commissioner.
2.3.12 Occupational disease/illness: Any confirmed disease/illness arising out of, and in the
course of, an employee’s employment and that is listed in Schedule 3 of the COID Act or
any other condition as determined by an occupational medicine practitioner. In the case of
employees placed through a labour broker, the onus is on the relevant OU/BU to ensure
that the pre-employment medical examinations are done.
2.3.13 Public fatality: The death of a member of the public.
2.3.14 Public incident: Direct or indirect exposure to Eskom’s product or activities caused by
substandard acts and/or conditions that result in, or have the potential to cause, physical
harm to members of the public, damage to property or interruption of business.
If an Eskom vehicle is used for commuting (the employee is not on standby, nor has he/she
been called out for work) and the employee is involved in an MVA resulting in injuries either
to himself/herself or a member of the public, this incident should be classified as non-work-
related. If there were injuries to the member of the public, the incident shall be captured on
SAP as a public incident and investigated but regarded as non-work related incident.
2.3.15 Public Recordable Fatality Incident (PRFI)
a) A PRFI is an incident resulting in the electrocution of a member of the public by coming
into contact with Eskom apparatus within the point of supply, but excluding
electrocution resulting from criminal activities. A minor being electrocuted as a result of
criminal activity will be regarded as a public recordable fatality incident.
b) Any work-related incident where an Eskom employee or contractor is responsible for
the death of a member of the public, excluding incidents where a member of the public
is solely at fault.
2.3.16 Serious incident:
a) Any incident that results in a person being admitted to ICU for four days or more.
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Unique Identifier: 32-95Occupational Health and Safety Incident
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b) Any incident involving persons where there was electrical contact, uncontrolled release
of energy (for example steam release, electrical flashover, etc.).
Note: OU/BU must inform Sustainability Systems immediately regarding the incident, where
after a decision will be made regarding the activation of an independent Subject Matter
Expert.
2.4 Abbreviations
Abbreviation Explanation
A&F Audit and Forensic
CC Compensation Commissioner
DoE&L Department of Employment and Labour
Eskom Eskom Holdings SOC Limited
Exco Executive Committee
HR Human Resources
ICU Intensive Care Unit
INO Initial Notification of Occurrence
LTI Lost-Time Injury
LTIR Lost-Time Injury Rate
MHSA Mine Health and Safety Act
NIHL Noise-Induced Hearing Loss
NPA National Prosecuting Authority
OEL Occupational Exposure Limit
OHS Occupational Health and Safety
OHS Act Occupational Health and Safety Act, 1993 (Act No. )
OMP Occupational Medical Practitioner
OU/BU Operating Unit/Business Unit
PCM Process Control Manual
PLH Percentage Loss of Hearing
PPE Personal Protective Equipment
PRFI Public Recordable Fatality Incident
SAIOH Southern African Institute for Occupational Hygiene
SAP Systems, Applications and Products in Data Processing
SAP EH&S SAP Environmental Health and Safety (system)
SDIC Safety Data Integrity Committee
SHEQ Safety, Health, Environment and Quality
SOC State-Owned Company
SS OHS Sustainability Systems Occupational Health and Safety
TRIR Total Recordable Injury Rate
WCL Workman’s Compensation Letter
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2.5 Roles and Responsibilities
Eskom Holdings SOC Ltd and its subsidiaries shall take all reasonably practicable steps to prevent
all incidents and harm to any person, including members of the public and damage to property.
The Responsible Managers shall be responsible for:
a) Implementing this procedure;
b) Communicating to all their employees, contractors and contractor employees the
importance of compliance with this procedure and the consequences of non-compliance.
This includes communicating duty of care and refusal to perform an unsafe task to all new
employees and new contractors;
c) Implementing a monitoring process for ensuring understanding of, and compliance with,
duty of care and refusal to perform an unsafe task; and
d) Ensuring understanding of, and compliance with, the requirements of this procedure.
Note: Joint ventures: There may be occasions when Eskom and other organisations combine
resources to carry out a joint venture. Unless otherwise stipulated, each company in the joint
venture is liable for its own contraventions and could, therefore, be prosecuted in its own name,
without reference to any of the other companies involved.
2.6 Process for Monitoring
Compliance with the requirements of this procedure shall be audited as per the first- to third-tier
audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will
monitor compliance with this procedure.
2.7 Related/Supporting Documents
Parties using this document shall apply the most recent edition of the documents listed below:
[1] Annexure 1: as required by the OHS Act – document number 240-100003427.
[2] OHS Incident Investigation Report template – document number 240-77046688.
[3] WCL forms – as per the OHS Act.
[4] Preliminary Brief on OHS Incidents document – document number 240-99618317
[5] Process Flow on the process of Capturing, Verification and Validation of Occupational
Diseases – document number 240-134597296
The following steps describe the process of incident management and are described in detail in the
remainder of the document:
Incident identification.
Initiation and execution of emergency response.
Notification and reporting to relevant stakeholders.
Incident prioritisation.
Classification and recording of incidents.
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Incident investigation.
Management of corrective actions - implementation and monitoring of corrective actions of
incidents.
Incident close-out.
Incident communication – occurs throughout the incident management process and is not
necessarily a stand-alone step.
3.1 Incident Identification
Identify or recognise that an incident has occurred. There are two types of identification or
recognition, that is, direct observation and indirect observation.
To ensure identification of incidents, the Responsible Manager should provide employees with
knowledge and skills as well as create a culture and environment that motivate employees to
immediately identify incidents as they occur.
Direct observation includes seeing the incident happening or being involved in the incident. For
potential occupational disease incidents/impairments, direct observation includes assessment
results by any medical practitioner or medical surveillance conducted by an occupational health
practitioner.
Where in doubt whether the incident is an OHS incident or not, test the description of the incident
against a definition of an occupational health and safety incident.
Any medical practitioner who examines or treats a person for a disease described in schedule
three of the COIDA, or any other disease that he believes arose out of that person’s employment,
shall within the prescribed period and in the prescribed manner report the case to the person’s
employer and to the chief inspector and inform that person accordingly.
Identification of occupational hygiene-related near-miss incidents must be classified by the
occupational hygiene/safety practitioner.
Indirect observation includes learning of the incident through, for example, complaints, feedback,
or information provided by internal stakeholders (for example, Eskom employees or contractor
employees) or external stakeholders (for example, authorities, members of the public, etc.).
3.2 Initiation and Execution of Emergency Response
a) Emergency response includes, but is not limited to, the following:
i. Rescue operations.
ii. Ensuring that the scene is safe during and after the incident.
iii. Providing emergency care (that is, first-aid treatment) to the injured to stabilise him/her
and prevent further injury and obtaining medical assistance, where necessary and/or
applicable.
b) Activate the appropriate emergency response actions in terms of the site or area
emergency preparedness plan/procedure.
c) In order to prepare for proper emergency response, the Responsible Manager must assess
the potential risks and develop a suitable response plan to address the risks. In the event
of an incident, emergency care must be provided in accordance with the emergency
response plan for the area.
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d) The supervisor/manager must ensure that the injured person receives the best medical
care and, when required, is transported to the doctor/hospital and that the relevant
Employer’s Report (WCL 1 or 2) is duly completed.
e) The supervisor/manager must ensure that a copy of the person’s identity document is
available to the treating doctor/hospital, which will facilitate prompt treatment. The
Supervisor / Line Manager should ensure that the injured is accompanied for medical
treatment, for the purpose of ensuring that the injured person receives the best medical
care and that the relevant medical reports are completed correctly and appropriate
feedback is received from the treating doctor.
f) The OU/BU Responsible Manager is to ensure that specific work instructions relating to
emergency response are available on site and executed accordingly.
g) Emergency response includes collection of evidence, which will assist in establishing the
root cause. When collecting evidence, take cognisance of the 5 Ps (people, position, parts,
paper and process evidence).
h) Collection and preservation of evidence:
i. Immediate actions at the scene following an incident can disturb or potentially remove
vital physical items and information important for the investigation.
ii. The Responsible Manager is responsible for ensuring that complete and correct
evidence and records are identified, collected, recorded and obtained, archived, stored
and preserved to support the investigation of the incident.
iii. The Responsible Manager must take steps to preserve physical items, computer data
and other relevant information until the incident investigation begins.
iv. No person should be allowed to remove, disturb or tamper with any evidence until
authorised to do so by the Responsible Manager or regulatory authority.
3.3 Notification and Reporting
All occupational health and safety incidents must be reported to relevant stakeholders. If
information is not readily available, the available information must be used, an updated notification
must be distributed to all stakeholders as more information becomes available. The action and
responsibility requirements under the Incident Prioritisation section must be referenced to identify
who needs to be notified.
When: when did the incident occur (exact time and date)?
Who: who was involved in the incident?
Where: where did the incident occur?
What happened: what work was being done at the time, what materials, equipment or
substances were involved?
Note: In the case of incidents involving crime and firearm-related incidents, the relevant Security
Department shall be notified.
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3.3.1 Internal stakeholders to be notified for occupational health and safety-related
incidents include the following:
a) All incidents
i. Supervisor.
ii. Responsible Manager.
iii. Occupational health and safety representative.
iv. Safety Department.
v. Occupational Health Department (if applicable).
b) Specific incidents
i. In the case of a fatality or a serious incident, notify OU/BU Management and
Sustainability Systems Department immediately.
ii. In the case of receiving any notification in terms of the OHS Act, sections 31 or 32, or in
the case of a summons received from the NPA, or any incident where there is a
possibility of liability, immediately contact the Legal Department regarding the
appointment of the attorney. If there are reasons to believe that such an attorney is not
required, the OU/BU must provide, without delay, a detailed motivation which will be
assessed by Legal Department and thereafter a decision will be communicated to the
Ou/bu.
3.3.2 Eskom employees performing work temporarily at another Eskom OU/BU
a) The Responsible Manager at the OU/BU where the incident occurred shall report to the
relevant stakeholders.
b) The affected employee’s own OU/BU Responsible Manager is responsible for reporting the
incident to the Compensation Commissioner (CC).
3.3.3 Eskom employees performing work at another organisation
If an incident occurs during regular/normal work, the reporting to the CC must be done by the
original OU/BU, although the external organisation (where reasonably practicable) must assist with
completing the documentation for submission to the CC.
3.3.4 Notification requirements for employee and contractor fatalities
a) The OU/BU must provide to the Sustainability Systems Department, immediately, the
detailed information relating to the circumstances of the incident, including details of the
deceased’s next of kin, in order for the announcement to be compiled for communication to
Eskom’s Board, Exco and the rest of the organisation.
b) The fatality announcement to be sent throughout Eskom must be signed off by the Group
Executive.
c) Only the Eskom Communication Department and/or the Eskom spokesperson may disclose
information to the media and/or the public.
d) Information can only be released to any external party after verification by the Eskom Legal
Department.
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3.3.5 Notification requirements for potential occupational diseases
Any potential occupational disease/illness must be referred to an Eskom occupational medicine
practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible
Manager, who must ensure that the incident management process is followed after confirmation.
Feedback on confirmed occupational diseases:-
a) Incidents to be recorded on SAP EH&S.
b) Each case must be discussed at the OU/BU statutory committees as required by law.
3.3.6 Capture initial notification
3.3.6.1 Capture and communicate the initial notification
a) Initial reports are reports that are submitted by any individual who is reporting an incident to
the relevant OU/BU Occupational Health and Safety Department. They can be provided in
any form, for example, email, OU/BU internal flash report or INO.
b) Initial reports are brief and limited to an outline of the known facts (that is, date, time, place,
what happened, immediate actions taken and persons involved).
c) The Responsible Manager must ensure that the initial notification is communicated in
accordance with the time lines.
3.4 Incident Prioritisation
From the initial reports, the Responsible Manager, in conjunction with, and advised by, the
occupational health and safety practitioner, must use the matrixes provided to determine the
priority rating of an incident. The Responsible Manager is responsible for ensuring that all those
involved in the prioritisation of incidents are in a position to understand and use the relevant
matrixes.
3.4.1 The priority rating is utilised to:
a) Ensure that appropriate management of the incident takes place;
b) Determine the level of action following notification of the incident;
c) Assist Responsible Managers with prioritising and classifying incidents; and
d) Provide clear direction about the incident reporting and communication requirements.
3.4.2 Steps involved in incident prioritisation:
3.4.2.1 Step 1
Determine the actual or potential outcome, consequence and severity of the incident by using the
Consequence table. Note: Use the actual outcome for injuries and the potential outcome for
near-miss incidents.
3.4.2.2 Step 2
Determine the likelihood of a recurrence of this incident by using the Likelihood table.
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3.4.2.3 Step 3
Quantify the level of risk associated with the incident by assigning a priority rating to the incident.
Using the information obtained in Steps 1 and 2 of this process, use the priority matrix to determine
the priority rating.
3.4.2.4 Step 4
Determine the appropriate action to be taken, as described in the Action and Responsibility
Requirements Table.
3.4.2.5 Step 5
If the severity of the incident changes, e.g. medical injury to a lost-time injury, the priority rating of
the incident must be reviewed and amended where necessary, including updating relevant
information in SAP EH&S.
3.5 Classification and Recording of Incidents
All occupational health and safety incidents, regardless of their rating, must be classified,
prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate,
relevant, accessible, timely) principles. Contractor employees working under the Mine Health and
Safety Act will be classified and recorded as contractor employees and not as Eskom employees
for the purposes of this document.
3.5.1 Classification
Classification of incidents is based on the consequence as a result of the incident.
Note: the onus is on the OU/BU to determine the work relatedness and classification of the
incident. Sustainability Systems will not classify incidents on behalf of the OU/BU, but will assist in
interpretation of the procedure, should the OU/BU be unable to classify the incident or if there is a
dispute regarding classification, that particular incident shall be referred to Safety Data Integrity
Committee (SDIC).
3.5.1.1 Involved person’s relationship with Eskom: The aim of classifying the type of
relationship with the person is to determine whether the person(s) involved in the incident
was/were an Eskom employee(s), contractor employee(s) or member(s) of the public.
3.5.1.2 Work-relatedness: In order to classify the work status and to determine whether the
incident arose out of, or in connection with, the person at work, one needs to consider the workrelatedness of an incident. Unless otherwise specified in this procedure or in Occupational Health
and Safety Incident Management Definitions and Classification Parameters standard, as a general
rule, an affirmative answer to all of the following questions is required:
a) Did the incident or exposure occur at any workplace or within workplace boundaries?
b) Did it arise out of, or in connection with, the activities of persons at work, or as a result of a
Hazard present in the workplace?
c) Did it occur in the course of a person’s employment?
d) Did it result, or could it have resulted, in personal injury or health impairment?
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3.5.1.3 Responsible unit (OU/BU)
a) Eskom employees: An incident must be captured against the OU/BU/subsidiaries based
on the employee’s organisational structure at the time of the incident.
b) Contractor employees: An incident must be recorded against the OU/BU/subsidiary with
which the contractor has a contractual relationship and/or any other contractual agreement
(including hand-over documents). In the case of incidents involving a service provider
procured through a national contract, incidents shall be recorded against the
OU/BU/subsidiary or end-user that requested a service from the contractor/supplier, this
request may be in a form of releasing services from a contract, in writing or otherwise,
including emails, telephone, etc.
3.5.1.4 Classification of occupational diseases and occupational health impairment
Classification of occupational diseases and occupational health impairment incidents must be
undertaken by the occupational hygiene/safety practitioner based on the confirmation received
from the Eskom medical practitioner with the supporting documentation (refer to 240-134597296 –
Process Flow on the process of Capturing, Verification and Validation of Occupational Diseases).
The following will be excluded from the Eskom performance measure:
conditions.
exposed to any excessive noise at the workplace after 16 November 2003.
3.5.1.5 Reclassified incidents
Reclassified incidents must be communicated by means of an updated SAP EH&S flash report to
relevant internal stakeholders, together with an explanation of the reclassification. Supporting
documentation or proof must be made available for incident classification, verification and audit
purposes and electronically attached to the incident in SAP EH&S. Downgraded incidents affecting
performance indicators must be submitted to SDIC for ratification. Third Party at Fault incidents
affecting performance indicators must be submitted to SDIC for ratification.
3.5.1.6 Clarification regarding incident classification of occupational health and safety-
related incidents
Where clarification is required for the interpretation of rules and examples for the classification of
incidents or in order to resolve disputes with regard to occupational health and safety incidents, the
Responsible Manager must send all relevant information to the Safety Data Integrity Committee
(SDIC) for review, the committee will evaluate information and provide direction in accordance with
the Terms of Reference of the SDIC.
3.5.1.7 Classification dispute and appeal process
In order to deal with disputes or clarification, OHS incidents requiring clarification must be tabled at
the Safety Data Integrity Committee (SDIC). These incidents will be reviewed in terms of this
procedure and/or other relevant documentation. Should the OU/BU be not satisfied with the
findings/outcome of the SDIC, the OU/BU is entitled to appeal the decision at the Safety Data
Integrity Appeal Committee.
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3.5.2 Recording
3.5.2.1 General requirements
All work-related occupational health and safety incidents must be recorded on SAP EH&S.
All non-work-related occupational health and safety incidents that occur within workplace
boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash
report.
The following generally agreed principles must be followed with regard to which information is
recorded:
The date on which the incident occurred, as opposed to the date of subsequent
reclassification on severity, for example, deterioration of condition or death.
Any preceding incident, including an occupational disease/illness, that occurred as a result
of exposure to the same agent, impacting the same body part or target organ on a different
occasion and resulting in similar symptoms or health effects, must be reported and
recorded as a new/different incident.
3.5.2.2 Recording of occupational diseases or illnesses
The date of the incident for occupational diseases shall be the date of confirmation by the Eskom
Occupational Medicine Practitioner as reflected on the First Medical Report in respect of an
Occupational Disease (WCL22).
This incident must be captured on SAP EH&S as work-related within 48 hours as per information
provided on the First Medical Report. Once the outcome of the investigation proves that the
incident is not work related, SAP EH&S must be updated immediately to reflect changes on the
work relatedness. All Occupational Diseases where after the investigation, are regarded as not
work related, or where the OU/BU requires clarity/assistance, those Occupational Diseases must
be submitted to SDIC for final classification. An Occupational Disease involving a pensioner shall
be submitted to SDIC for final classification.
The date of an occupational health impairment incident shall be the date reflected on the NoiseInduced Hearing Loss Notification form (240-75512947). Occupational diseases/illnesses will be
recorded against the OU/BU to which the employee belongs at the date of confirmation by the
Eskom Medicine Practitioner, unless it can be proven that the occupational disease/illness was
caused by the activities of another OU/BU.
3.6 Incident investigation
3.6.1 General
a) All investigation reports must be considered controlled disclosure documents in accordance
with the Eskom document management process.
b) All health and safety incidents must be investigated, excluding non-work-related incidents
occurring outside workplace boundaries.
c) During the investigation of repeat incidents, ineffective corrective actions from previous
incidents must be considered.
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d) The chairperson of an incident investigation committee shall be at a level as per the “Action
and Responsibility Requirements” table contained in the Occupational Health and Safety
Incident Management Definitions and Classification Parameter Standard (240-131838225).
Where there is perceived conflict of interest (an interest which is likely to adversely affect
the investigation process), if the conflict is found to exist, the chairperson of an investigation
committee shall not be a direct manager/supervisor of the injured/involved person. It is the
responsibility of the Responsible Manager to ensure that incidents are not chaired by the
chairpersons who are conflicted in that particular incident.
e) In the case of incidents involving crime, the applicable Security Department must be
involved.
f) The employer’s investigation report (Annexure 1 in terms of the OHS Act) must be
completed by the OU/BU investigator and signed off by the applicable OU/BU Responsible
Manager as the representative of the employer/user. Annexure 1 for contractor incidents
must be signed off on a similar basis, unless the Contractor’s Policies and Procedures
stipulates otherwise.
g) All investigations shall be completed within 30 days of the occurrence of an incident, if the
investigation could not be completed within 30 days, the OU/BU manager shall write a
signed off letter indicating the reasons why the Internal OHS Investigation could not be
completed within 30 days. This letter shall be loaded on SAP EH&S.
h) The results of the OHS investigation must be captured on the Eskom Internal OHS
Investigation template: Form 240-77046688 and signed off by the chairperson within 20
calendar days after conclusion of the investigation.
i) All investigation results must be documented and captured on SAP EH&S, including root
cause analysis and identified corrective measures. The root cause analysis must be
electronically attached to the incident in SAP EH&S. Investigations by government
agencies could also trigger a review of the initial incident information captured.
j) Records must be kept by the OU/BU of all OHS Act section 24 incidents, lost-time injuries
and medical treatment cases on the Annexure 1 form (as required in the OHS Act –
General Administrative Regulations for Recording and Investigation of Incidents) for all
employees, contractors and members of the public. All investigation reports must be kept
and archived for at least 25 years, unless another period has been specified in legislation or
in any court proceedings that may ensue.
k) To determine the estimated cost of an incident, the Compensation Commissioner Cost
Calculations should be utilised.
l) The Eskom Internal Investigation Report’s disclosure is controlled, it is for internal use only.
It may only be disclosed to third parties with specific authorization or consent from Legal
and Compliance Department.
m) This information includes a wide spectrum of internal business data that can be used by all
employees and can be shared through authorized business process.
n) The completed Annexure 1 form, as required in terms of the OHS Act – General
Administrative Regulations for Recording and Investigation of Incidents, may be made
available to a third party on request.
o) Chapter 23 of the MHSA Regulations sets out the manner in which incidents are to be
reported to the Mine Health and Safety Inspectorate on the following forms: SAMRASS 1,
2, 4, and 9 in accordance with Chapter 21 of the MHSA Regulations, as may be required, in
consultation with the Eskom Legal Department.
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p) In the case of incidents involving contractor employees, the contractor must investigate
those incidents as an employer in his/her own right (employer’s investigation) and generate
a report. The report and Annexure 1 must be submitted to the applicable OU/BU or on
request to the Department of Employment and Labour by the contractor. Eskom may
participate during these investigations.
q) During Eskom’s investigation, a contractor/member of the public may be requested to
provide information/ evidence. The contractor/member of the public is entitled (at their own
cost) to be represented by a legal representative whilst giving information/evidence. The
contractor/member of the public legal representative’s attendance in the investigation
process is limited to the period within which they are providing information/evidence. While
the contractor is giving evidence, the contractor executive may sit-in in the investigation.
Once the contractor personnel have finalised giving information/evidence to the committee,
the contractor executive to be excused. They must not sit in for the duration of the
investigation or question Eskom witnesses/committee members or to seek evidence from
Eskom.
r) When the contractor conducts its own investigation, Eskom employees may participate in
such an investigation. If an Eskom employee is required in that investigation to be a
witness, formal request must be submitted to the manager of the required employee.
s) Should the contractor or any third party need information or evidence from Eskom, the
manager of the employee from whom such evidence is requested, shall evaluate this
request and if required, seek assistance from Legal and Compliance Department who will
give guidance or determine whether such information can be provided.
t) The investigation report must include the following information:
i. The details of the incident (type of incident, what occurred, sequence of events when
and where the incident occurred).
ii. Incident consequences and impacts.
iii. The risk of the incident reoccurring using a root causes analysis technique and the
likelihood and consequence table within this document.
iv. Direct or immediate cause(s).
v. Root causes, taking into consideration human, workplace and natural factors (who, what
and why).
vi. Identify system failures (procedure non-conformance, training, plant failure, etc.).
vii. Corrective actions to remedy and prevent a reoccurrence of the incident.
viii. Lessons learnt and recommendations.
3.6.2 Investigation requirements
a) All incidents occurring within workplace boundaries must be investigated regardless of work
relatedness. Such incidents must be investigated to identify any possible contributing
causes and to make recommendations on preventing any repeat incidents.
b) The investigation of non-work-related incidents that do not occur at the workplace, including
non-work-related commuting incidents is not required. In some cases an investigation can
be requested by the Responsible Manager where the Responsible Manager has a very
good reason to request such an investigation (where Eskom has an interest to understand
the reasons/root causes) with permission from an employee. These lessons could be
shared in the organisation to prevent repeat incidents.
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c) It must be noted that the employer does not have the mandate to investigate incidents that
occurred at an employee’s home, unless the person was performing work from home
(defined as telework) at the time of the incident, in which case the incident would be
regarded as work related.
d) Eskom investigations will consist of an OU/BU investigation, or depending on the severity of
the incident (as determined in the incident prioritisation section), a corporate investigation
will be held.
e) After every incident that requires an investigation, regardless of the seriousness of the
incident, the responsible manager shall ensure that preliminary evidence collection process
is conducted within 72 hours of occurrence.
f) In cases of incidents involving contractor employees, the contractor must investigate those
as an employer in his/her own right (employer’s investigation) and generate a report. The
report and Annexure 1 must be submitted to the applicable OU/BU or on request to the
Department of Labour by the contractor. Eskom may participate during these investigations
g) The employer’s investigation under the MHSA must be conducted as set out in section
11(5), as revised, of the MHSA.
h) Root cause analysis techniques.
A root cause analysis technique must be used for all employee and contractor OHS
investigations.
3.6.3 Eskom Internal OHS Investigation
3.6.3.1 OU/BU investigations (excluding serious and fatality investigations)
The Investigation Committee must consist of the following, given the nature of the incident:
a) A chairperson (appointed in writing by the employer) as the investigator of the incident. The
chairperson of an incident investigation committee who shall be at a level as per the
“Action and Responsibility Requirement” table contained in the Occupational Health and
Safety Incident Management Definitions and Classification Parameter Standard (240-
131838225),
b) Where there is perceived conflict of interest (an interest which is likely to adversely affect
the investigation process), if the interest is found to exist, the chairperson of an
investigation committee shall not be a direct manager/supervisor of the injured/involved
person. It is the responsibility of the Responsible Manager to ensure that incidents are not
chaired by the chairpersons who are conflicted in that particular incident.
c) Where applicable, a subject matter specialist(s) may be appointed by the OU/BU.
d) Representatives from all entities, where multiple organisations and/or Groups/Divisions are
involved in an incident.
e) The relevant supervisor/manager under whose supervision the incident occurred shall be
the first person to give evidence related to the incident and may be allowed to remain in
attendance at the investigation as an observer, provided there is no conflict of interest.
f) The applicable local workplace statutory health and safety representatives, as required by
the OHS Act.
g) The OU/BU shall invite the respective Division/Group’s Full Time Health and Safety
Representative (where applicable), as per Health and Safety Agreement.
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h) The relevant local union representative as per Eskom’s recognised trade unions may
participate during an employee employer’s investigation, including the process of evidence
collection, investigation, formulation of findings and corrective actions. The relevant union
representative must be from the union in which the involved person is affiliated to.
i) An applicable OU/BU OHS Department representative.
j) In case of an incident involving a person with disability, the investigation committee must
consist out of a representative from Human Resources (HR) and an Occupational Hygiene
Practitioner (where required). Depending on the complexity of the incident, the
Occupational Hygiene Practitioner in consultation with HR will recommend additional
specialist if and when required to assist with effective investigation of the incident.
k) Where relevant and applicable, the Construction Health and Safety Agent.
l) Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-related
incidents or his/her assistant in terms of GMR 2(7).
Witnesses: Direct and indirect witnesses as determined by the investigation committee.
Note: A witness may be recalled to answer further questions by the committee, as determined by
the chairperson.
The Investigation Committee chairperson is responsible for the process of evidence collection,
investigation, formulation of findings, identification of root causes, formulation of corrective actions,
compilation of an investigation report.
Note 1: In the case of a committee member who needs to testify as a witness, such a member
needs to be excluded from the investigation sitting until such time as he/she has given his/her
testimony and thereafter the chairperson can exercise his/her prerogative to allow such a person to
become a member of the committee.
Note 2: The investigation may not continue if either the chairperson, the Responsible Manager or
his/her delegate (provided there is no conflict of interest), the statutory Health and Safety
Representative and the subject matter specialist(s) determined by the chairperson is not present
Note 3: The Sustainability Systems Department, as well as an identified subject matter
specialist(s), may attend on invitation.
Note 4: The initiation of the incident investigation must not be delayed due to the unavailability of
any witness.
Note 5: Sustainability Systems has the prerogative to participate as it may deem fit, after
consulting with the relevant OU/BU Responsible Manager, in any incident investigation
notwithstanding the priority rating or incident classification. Sustainability Systems may also
request, through the relevant management structures, any incident investigation report and enquire
on the contents of such a report. Sustainability Systems may lead any investigation at the request
of any relevant senior manager.
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3.6.3.2 Public Incidents
a) The OU/BU shall conduct an investigation for fatal and non-fatal public incidents.
b) The OU/BU shall immediately mobilise for a specialist to respond to the scene and collect
evidence.
c) In the case of electrical related incidents that occurred beyond the point of supply or
involving electrical related criminal activities (theft), the onus is on the OU/BU to conduct
its own investigation. If there is any reason to believe that there is a legal liability, the
OU/BU needs to provide a motivation accompanied by an investigation report and
supporting documentation/information to Sustainability Systems and Legal Departments
and seek a legal opinion from Legal Department.
3.6.3.3 Employee and contractor serious incidents (see definition of a serious incident)
a) OU/BU must inform Sustainability Systems immediately regarding the incident, whereafter
a decision will be made regarding the activation of an independent Subject Matter Expert.
b) Where required, Sustainability Systems Department will appoint and mobilise an
independent subject matter specialist/expert to facilitate and coordinate the collection of
evidence, statements and to support the OU/BU personnel
c) In the case of an extreme serious incident, the OU/BU must appoint an independent
chairperson (at least MPSG17) from another OU/BU to chair the investigation, where
required, the OU/BU to liaise with the Divisional/Group head office for assistant in the
appointment of the independent chairperson. Liaise with Sustainability Systems OHS
regarding attendance of the Sustainability Systems OHS representative.
d) The OU/BU’s Internal OHS investigation chairperson/investigator must provide the
investigation final report in accordance with the Internal OHS Investigation template (240-
Manager and Sustainability Systems Department. The independent subject matter
specialist(s) (referred to in a) above, may provide a separate technical report.
e) If there is potential liability, the Legal Department and Sustainability Systems Departments
must be provided with a motivation for such possible liability in order to advise the OU/BU
on the way forward.
f) The composition of the investigation committee for serious incident is similar to the OU/BU
investigation, with the exception of point a), b) and c) above.
g) The OU/BU where the incident occurred shall support the investigation by assisting with
logistical arrangements and providing a resource for the secretariat role, i.e. for taking
notes and assisting the chairperson with the draft report.
3.6.3.4 Corporate investigation (fatalities)
a) In the case of employee and contractor fatalities, the Sustainability Systems Department
will initiate a corporate investigation and immediately mobilise personnel, who will facilitate
and coordinate the collection of evidence.
b) The OU/BU must ensure that a preliminary investigation is conducted and a report is
generated before the corporate investigation.
Note: In cases where the MHSA applies, the investigation process set out in it will be followed.
Thereafter, a corporate investigation will continue, as required.
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c) The Corporate Investigation Committee must consist of the following members:
i. Chairperson – appointed by Sustainability Systems.
ii. OU/BU Responsible Manager, or his/her delegated person.
iii. Relevant and applicable departmental senior management representative(s) (provided
that he/she have no direct involvement in the particular incident and no conflict of
interest exist).
iv. Risk & Assurance/SHEQ Department representative.
v. Subject matter specialist/ expert.
vi. Sustainability Systems Department representative.
vii. The local statutory health and safety representative (for employee incidents). Where
relevant, the applicable Full Time Health and Safety Representative, as per Health and
Safety Agreement. The OU/BU shall extend the invitation to the applicable Full Time
Health and Safety Representative.
viii. The applicable local union representative as per Eskom’s recognised trade unions may
participate in employee investigations, including the process of evidence collection,
investigation, formulation of findings and corrective actions. The applicable union
representative must be from the union in which the involved person is affiliated to.
ix. Representatives from other divisions in cases involving multiple divisions.
x. In cases where the MHSA applies, the following members may be included as
committee members: 4(1) employer’s representative, 3(1) (a) mine manager, and
2.13.1 engineering manager (mining equipment)/mine engineer.
xi. Where relevant and applicable, the Construction Health and Safety Agent.
xii. Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-
related incidents or his/her assistant in terms of GMR 2(7).
xiii. In case of the contractor employee incidents, contractor management representative(s)
are not part of the committee as they would have conducted their own investigation as
the employer. Should the contractor management representative(s) strongly feel that
they need to be part of Eskom’s investigation, the representative shall request (with
reasons) for such permission from the chairperson. Granting of this permission is at the
discretion of the chairperson.
xiv. In case of contractor fatalities, the contractor management representative may be
present while his or her employee is giving evidence. He or she can only seat-in when
their employees are being interviewed since this is an Eskom investigation and the
contractor would have done its own investigation as an employer.
Note: Should any person find it necessary to be an observer, such person shall request the
chairperson for an observer status.
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d) The investigation committee shall identify and confirm the required witnesses:
i. Direct and indirect witnesses as determined by the investigation committee.
ii. A witness may be recalled to answer further questions of the committee, as
determined by the chairperson.
e) The OU/BU where the incident occurred shall support the investigation by assisting with
logistical arrangements and providing a resource for the secretariat role, i.e. for taking
notes and assisting the chairperson with the draft report.
3.6.4 Inquiries, investigation and hearings initiated by government agencies
a) National, provincial, and regional government agencies have the legal authority to inquire
into, or investigate, certain OHS incidents.
b) Any inquiry or investigation by any of these agencies should be preceded by giving proper
notice to the organisation.
c) When any of the following notices are received:
Notifications issued by the DoE&L (in terms of the OHS Act sections 31 and 32
and section 56 of COID Act – Application for Increased Compensation).
Where the MHSA applies, the Mine Health and Safety Inspectorate may convene
an investigation in terms of section 60 of the MHSA and/or an inquiry in terms of
section 65 of the MHSA.
Summons/subpoena received from the NPA or any third party.
Any incident where there is a possibility of liability.
The OU/BU must immediately (not later than 24 hours of being notified) inform
Sustainability Systems and Legal Departments of such notice or requests received
by providing a copy of the notice, completed Annexure 1 form as required in terms
of the OHS Act (where applicable), the OU/BU’s relevant investigation report and
supporting documents and a completed Mandate of Instruction in order for Legal
and Compliance Department to appoint an external legal representative.
If there are reasons to believe that such an attorney is not required, the OU/BU
must provide, without delay, a detailed motivation to Sustainability Systems and
Legal Department, such motivation will be assessed where after a decision will be
communicated to the OU/BU.
d) Requests by government agencies for access to the site’s investigation reports and
related materials must be made in writing and where the OU/BU is unsure regarding the
submission of the requested documentation or information, the OU/BU shall request
advise from Legal Department and Sustainability Systems before they are granted.
e) Employees have the right not to incriminate Eskom or themselves.
f) In the case of incidents involving contractor employees, the investigation will require the
contractor’s involvement.
g) In the case where a contractor does not cooperate during any part of the Eskom
investigation, in terms of contractual and legal obligations, Eskom shall take further steps
to ensure that the immediate and root causes of the incident have been identified and to
ensure that workable corrective actions are identified and implemented and that actions
that will prevent the repeat of such an incident are implemented in order for Eskom to fulfil
its legal obligation.
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h) When required, all persons must be available and cooperate during any investigation by
the Department of Employment and Labour or NPA.
3.7 Management of Corrective Actions
3.7.1 Implementation and monitoring of corrective actions of incidents
a) There must be at least one corrective action for each root cause identified during the
investigation.
b) The Investigation Committee must consider the following hierarchy of control when
formulating corrective actions:
i. Engineering control for the purpose of designing/redesigning in order to eliminate
the risk.
ii. Barriers to isolate/insulate between the source and employees or animals.
iii. The provision of personal protective equipment should be the last resort.
c) Planned start and end dates for all corrective actions must be clearly defined and must be:
i. Specific;
ii. Measureable;
iii. Achievable;
iv. Realistic, with clearly allocated responsibilities; and
v. Timeous, with clear deadlines.
d) Corrective actions and restart criteria/conditions that have to be completed before
operations may resume must be clearly identified in the investigation report. Other
corrective actions (for example, longer-term system-related improvements or evaluations)
often have a completion date that extends beyond the start-up date.
e) Identify potential risks that can influence the achievement of the corrective actions, and
document in the investigation report how these risks should be mitigated.
f) All corrective actions must be verified by the person responsible in order to determine
effective implementation. Documentary evidence of the implemented corrective actions
must be available and attached electronically to the incident in SAP EH&S before the
corrective action is closed on SAP EH&S.
g) Where a corrective action that has been implemented is deemed ineffective and, therefore,
unsuccessful, the corrective action(s) must be revised by the Investigation Committee and
implemented. An alternative corrective action measure must be identified to address the
root cause(s).
h) The revised corrective actions must be approved by the chairperson of the Investigation
Committee, and the report must be revised accordingly. The chairperson must provide the
motivation and/or justification for the decision. The previous ineffective corrective actions
must be closed out on SAP EH&S and a new corrective action must be identified and
captured on SAP EH&S.
i) Risk assessment must be done to ensure that any corrective actions that constitute an
improvement does not create an additional risk or increase the existing risk.
j) To ensure the prompt follow-up and close-out of corrective actions from an incident
investigation report, periodic status reports must be provided from SAP EH&S to site
management until all recommendations have been acted on and closed out.
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k) The Statutory Occupational Health and Safety/SHEQ Committee meeting must also track
the corrective actions, target dates and responsible person(s) identified during
investigations and note, in the minutes, the discussion points on the progress made with
the implementation of corrective actions. The minutes must be kept for at least three
years.
l) The OU/BU manager, as the Responsible Manager, is responsible for reviewing/analysing
the recommendations made in the incident investigation report, assigning responsibilities
to the relevant applicable Responsible Managers and providing the necessary resources to
implement the recommendations made, within a reasonable time frame that does not
expose persons to risk for an unnecessarily long period and to prevent recurrence of the
incident.
3.8 Incident Close-Out
a) Close-out is the final step in the incident management process. The action of closing out
an incident signifies that all corrective actions have been effectively implemented and case
studies have been effectively communicated and all relevant documents have been
attached on SAP EH&S.
b) The incident must then be closed out in SAP EH&S as an action.
3.9 Incident Communication
3.9.1 The communication means for occupational health and safety incidents:
a) Initial incident notification reports must be submitted by any individual who is reporting an
incident to the relevant OU/BU Occupational Health and Safety Department. They can be
provided in any format, that is, email, OU/BU flash report, or INO.
b) The SAP EH&S flash report is the formal notification informing all relevant stakeholder/s
(specified in the Action and Responsibility Requirements Table) that an incident has
occurred.
c) Fatality announcement – Sustainability Systems Department will send out an SMS and an
announcement for employee and contractor work-related fatalities. This communication shall
be signed off by the applicable Group Executive.
d) Occupational health and safety preliminary brief – the preliminary brief report must state the
key learning points, which need to be shared in accordance with the Action and
Responsibility Requirements Table in order to create immediate awareness and to prevent
reoccurrence. The Responsible Manager where the incident occurred is responsible for
compiling an incident preliminary brief. Where required, the preliminary brief must be
communicated to the Sustainability Systems Department for further distribution to all
relevant stakeholders.
f) When compiling the preliminary brief, consider the following:
i. The key learning points should be those points that are obvious (not necessarily the
root causes, as they might not be available at the time of communication).
ii. They must only cover a few main points.
iii. Focus on positive points as well.
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iv. Protect individuals by excluding names and places or any other information that could
be sensitive. Where reasonably practicable, use photos that are relevant to the
incident. Be sensitive towards the reader. Do not include any sensitive photos or
information.
v. The OU/BU must ensure that this information is disseminated to all affected and
interested parties who could benefit from the feedback. The OU/BU Responsible
Manager must ensure that the effectiveness of shared key learning points is monitored.
vi. The communication of the preliminary brief should not be delayed by waiting for the
incident investigation outcome/report. Key learning points are, therefore, not findings or
recommendations.
3.9.2 Fatality Presentations to Executive committee
a) Presentations must be made to the applicable executive committee on all employee and
contractor fatalities by the relevant General Manager or delegated senior manager.
b) Any additional and/or amended information provided at the applicable executive committee
must be updated on SAP EH&S and a revised case study must be republished immediately
on the Eskom publication tool, e.g. Hyperwave.
3.9.3 Case studies must be published for the following incidents:
a) For all occupational health and safety incidents rated with a priority rating of moderate, high
and extreme. In the case of near-miss incidents, publish those rated as extreme.
b) Public fatalities and injuries (excluding public crime-related incidents and incidents that
occurred beyond point of supply) publish those with a priority rating of modetate high and
extreme.
c) The case study must be generated and formally communicated within the OU/BU within five
(5) working days after finalising the investigation report (5 days from date of signature).
d) For fatalities, the OU/BU must, within seven working days after the initial presentation of the
incident at the executive committee, compile and forward the case study to Sustainability
Systems, where after it will be communicated Eskom wide. The OU/BU must ensure that all
case studies are published on an Eskom publication site, for example, Hyperwave.
and safety incident management
In addition to the above outlined procedural requirements, non-compliance to any of the
following will be treated as violation of the procedure:
a) If misleading information is deliberately supplied or information is deliberately withheld.
b) If evidence is wilfully withheld, removed, disturbed, tampered with or distributed without the
relevant permission.
c) If a witness or any person involved in the incident investigation process is victimised or
intimidated.
d) If notification of the incident is not given within the specified time frames.
e) If prioritisation of the incident is deliberately or wilfully manipulated to indicate a lower
priority.
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f) If any incident is not fully investigated within the time frames specified.
g) If incidents are deliberately classified wrongfully.
h) If any incident is not recorded.
i) If corrective actions are not implemented within the time frames agreed and captured in
Sap eh&s.
j) If the effectiveness of corrective actions is not assessed within the required time frames.
Note 1: The collection of evidence for the purpose of the disciplinary process must be conducted
separately from the occupational health and safety incident investigation process.
Note 2: The disciplinary process must collect its own evidence.
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This document has been seen and accepted by:
OHS Steering Committee.
Risk and Sustainability Management Committee.
Date Rev. Compiler Remarks
Procedure reviewed due to
March 2021 9 M Zondi
request from business.
June 2018 8 M Zondi Inclusion of the Full Time Health
and Safety Representative in OHS
Investigation as committee
members.
October 2017 7 M Zondi Align to current business
requirements, e.g. Management of
Occupational Diseases, review
classification of incidents.
Exclusion of environmental
requirements from the document.
November 2015 6 SN Middel Clarification required as requested by
the Legal Department with regard to
the investigation process into cases of
serious incidents and fatalities in so
far as alignment with the employer
investigation and the corporate
investigation process. To clarify the
corporate investigation process for
incidents where no injuries occurred
or in the case of third party
investigations with serious
consequences for the business.
April 2015 5 SN Middel OHS Steering Committee raised a
concern regarding the practicality of
managing incidents at the operational
level as some of the processes are
complex. This initiated a procedure
review.
The following people were involved in the development of this document:
As per the list below.
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Group/division name group/division name
Human Resources Duke Lebethe
Group Capital Division Ndiaphe Maphanga Division
Group Capital Division Sheryl Isaacs Eskom Rotek Industries Thanduxolo Zulu
Group Capital Division Frans Durand Eskom Rotek Industries Eunice Hamilton
Group Capital Division Althea Stuart Eskom Rotek Industries James Lubisi
Group Capital Division Albert Mogapi Eskom Rotek Industries Joyce Leshiba
Group Capital Division Loraine Smit Assurance and
Forensics Lesley Motshelanoka
Generation Division Marc Lebea Finance Division Theresa Nuthall
Generation Division Bob Phahle Finance Division Sekete Pule
Generation Division Fundisa Dangazele Risk and Sustainability Brenda Njotini
Generation Division Nompilo Dlamini Risk and Sustainability Mara De Kock
Generation Division Tendani Mukhuba Risk and Sustainability Sivendri Govender
Generation Division Happy Sithole Risk and Sustainability Mpapadi Monyela
Generation Division Nkosinathi Makhanya Risk and Sustainability Ntokozo Ngubane
Generation Division Jcp Coetzee Risk and Sustainability Mike Townsend
Transmission Division Refilwe Maswanganyi Risk and Sustainability Miranda Moahlodi
Transmission Division Revive Mkansi Risk and Sustainability Sibongile Masipa
Transmission Division Petrus Motsumi Risk and Sustainability Refilwe Sebothoma
Transmission Division Sifiso Ndlovu Risk and Sustainability Amy Seherie
Transmission Division Pieter Human Risk and Sustainability Sivuyisiwe Mqanto
Distribution Division Paulene Pirthi Executive Support Wandile Katoo
Distribution Division Donald Kekana
Distribution Division Laetitia Smith
Distribution Division Lenny Babulall
Distribution Division Bertie De Jager
Distribution Division Nicholas Sibiya
Distribution Division Silindokuhle Sithebe
Group Commercial Mikateko Chauke
Group Commercial Meisie Sindane
Group IT Pumeza Mabunda
Human Resources Jan Olckers
Division
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Description
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)This document is the Safety, Health and Environmental (SHE) Specification for the provision of catering functions and event management services for Group Capital Division employees at Medupi Power Station. It sets out minimum legislative and organisational SHE requirements for all works at the Medupi Power Station Project.
Evaluation Criteria
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)This document is a SHE specification and does not list commercial eligibility criteria such as B-BBEE level, CIDB grading, tax clearance, or financial thresholds. The contractor must be a Principal Contractor as defined in the OHS Act and must comply with all legal appointments (e.g., Section 37(2) agreement). The contractor must also have competent health and safety personnel.
Technical Specifications
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)The scope is the provision of catering functions and event management services for Group Capital Division employees at Medupi Power Station. No further details on quantities, menus, or service levels are provided in this document.
Experience & Qualifications
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)Health and Safety Professionals appointed by the contractor must have a minimum National Diploma in Safety/Environmental and at least 2 years' experience in construction-related work.
Quality Management
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)The contractor must apply the most recent editions of ISO 9001, ISO 45001, ISO 14001, ISO 22000, and HACCP principles. The contractor must implement a quality management system and undergo audits as per Eskom requirements.
Financial Requirements
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)All costs for Safety, Health and Environmental (SHE) requirements must be included in the contractor's pricing. No specific pricing format, bonds, or guarantees are stated.
Compliance Requirements
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)The contractor must:
Health & Safety
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)The contractor must comply with the OHS Act and regulations, COIDA, and Eskom's life-saving rules. Requirements include: hazard identification and risk assessment, safe work procedures, method statements, PPE, vehicle safety, housekeeping, incident management, SHE training and induction, substance abuse testing (0% tolerance), smoking and cellular phone policies, occupational health and hygiene, medical surveillance, emergency preparedness, fire safety, and access control. The contractor must develop a SHE plan and maintain a SHE file. All SHE costs must be included in pricing.
Environmental
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)The contractor must comply with the National Environmental Management Act (NEMA), National Water Act, and other environmental legislation. Requirements include: spillage control of hazardous substances, fire hazard management, waste management (separation and disposal), vehicle maintenance to prevent leaks, dust and noise control, environmental incident reporting, water conservation, and maintaining an environmental file. The contractor must adhere to the Medupi Power Station Record of Decision and Environmental Management Plan.
Special Conditions
Source: 348-10137148 SHE Spec for Provision of Catering and Events Rev 2.pdf (unknown)The Principal Contractor is primarily accountable for health and safety of their employees and contractors. The contractor must enter into a Section 37(2) agreement with Eskom. All costs for SHE requirements must be included in the contractor's pricing. The contractor must have a disciplinary process, keep employee records, and ensure all employees undergo site induction.
Description
Source: 348-9998439 Site Shutdown Checklist Rev 3.pdf (unknown)Eskom Site Shutdown Checklist (Rev 3) for Medupi Power Station. The checklist covers items to verify before a shutdown: communication and emergency preparedness, security, housekeeping, lifting operations, plant and equipment, excavations, scaffolding, welfare facilities, hazardous chemical substances, electrical systems, and rain preparation. The contractor must complete the checklist, identify hazards, and obtain sign-off from Medupi safety representatives.
Contact Information
Source: 348-9998439 Site Shutdown Checklist Rev 3.pdf (unknown){"name":"__________________________________","email":null,"phone":null,"department":null,"address":null}
Evaluation Criteria
Source: 348-9998439 Site Shutdown Checklist Rev 3.pdf (unknown)The document does not specify eligibility criteria such as CSD registration, tax clearance, B-BBEE level, CIDB grading, or local content requirements. Bidders must comply with Eskom's site safety and security standards as per the shutdown checklist. The checklist requires the contractor to have a SHE representative and a supervisor/site manager available for inspections.
Technical Specifications
Source: 348-9998439 Site Shutdown Checklist Rev 3.pdf (unknown)Area of work/Inspection:
Date:
A. Communication & Emergency preparedness
1 Site shut down meeting held, and issues communicated to the workforce
2 Emergency telephone contact shared, and list displayed in appropriate area?
B. Security
4 Security is available and present during the shutdown period?
Responsible Supervisor contact details submitted and posted at the laydown
access gate
6 List of employees on standby and their contact details (attach)
7 All site facilities locked and secured?
8 All offices and stores locked and secure?
C. Housekeeping
9 Clean and disinfect all eating facilities and remove all food waste to skip
10 Empty all rubbish bins to skips
11 Remove all full skips from site
12 Empty, clean and disinfect all toilets
13 All work areas cleaned up; rubbish removed?
14 Water mains closed and secured?
15 All unused formwork and scaffolding stored securely and safely?
16 All lightweight material should be tied down to prevent be blown away?
Remove all loose materials from the deck levels and sheeting is properly
lashed.
Waste bins are provided and arrangement for removal made for security
personnel/skeleton team remaining during the break?
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with
the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg. No 2002/015527/30.
File name:348- 9996493 Site Shutdown Checklist Rev 3- Final of 4
Template
348-9996493 Rev 3
Identifier
MEDUPI POWER STATION Document
xxxxx Rev xx
PROJECT Identifier
Effective Date December 2024
Review Date December 2029
TITLE: Site Shutdown Checklist
D. Lifting operations and equipment
19 Cranes parked in designated area
Ensure cranes are in free slew mode for inclement weather conditions where
applicable
21 Cranes only accessible to competent personnel
22 No crane must be left with a suspended load
Remove all loose slings, shackles, hoists, chain blocks and tirfors to the
stores
E. Plant and equipment
24 Lockout procedure for electrical equipment and DB’s followed?
All temporary electrical works to be inspected at once a week and locked out
in accordance with regulation 24 of constructions regulations.
26 All plant and equipment parked securely, safe and keys kept in safe place
27 Drip trays provided for oil/diesel spillages?
28 Wheel Chock/Stop blocks in place for all mobile plant?
29 Arrangement for cleaning drip tray in emergency?
30 Roll up all welding leads and store safely / isolate all welding plant
31 Ensure all gas cylinders have been removed from work areas and are secure.
Temporary storage of flammable liquids to be in accordance with construction
regulations 25
F. Excavations: manholes and other openings
All formwork and support work checked and stacked correctly? Access
closed?
34 Prohibition notices displayed “No entry” – unsafe for use
All excavations securely barricaded with rigid barricading with no entry signs
35 (Supervisor and company details on information tag). Barricading to comply
with site requirements.
Ensure all excavations are stabilized and barricaded with a visible marker
even at night.
G. Scaffolding
37 Rigid edge protection to all open edges of decks and slabs must be installed.
Access via ladders, access staircases, and all other scaffolding and other
38 access equipment should be closed off and secured. “UNSAFE TO USE”
signs displayed?
39 Proper stacking and storage of scaffolding at designated stacking areas
If the scaffold structure is not inspected or in use during builders break, the
40 green tag must be removed, and structure RED TAGGED
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with
the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg. No 2002/015527/30.
File name:348- 9996493 Site Shutdown Checklist Rev 3- Final of 4
Template
348-9996493 Rev 3
Identifier
MEDUPI POWER STATION Document
xxxxx Rev xx
PROJECT Identifier
Effective Date December 2024
Review Date December 2029
TITLE: Site Shutdown Checklist
H. Welfare Facilities
41 Empty all water containers
All mobile toilet facilities should be removed or be secured to be able to
withstand weather conditions
I. Hazardous chemical substances
All hazardous chemical substances must be moved to a secure area (with
warning signage).
Hazardous chemical carriers such as diesel bowsers returned to the plant
yard.
45 Firefighting equipment placed in front of stores for ease of access
46 Chemicals placed in correct store, i.e. corrosives, flammables kept apart
Safety Data Sheet Book/file available at laydown security access point or with
standby supervisor
J. Electrical Systems
48 All non-essential power must be isolated and locked out
49 All non-essential electrical equipment in work and office areas switched off
50 Ensure that critical equipment, pumps, safety devices, etc. remain operational
Generator drip trays properly cleaned (emptied) of water and diesel and oil or
any other residue
52 Generators switched off and locked down and moved to bunded areas
53 Standby electricians identified and available if required
K. Rain preparation
Is there a risk of rain overflowing any hazardous waste/substance or
contaminated water?
Comments:
Controlled Disclosure
When downloaded from the document management system, this document is uncontrolled and the responsibility rests with
the user to ensure it is in line with the authorised version on the system.
No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC
Ltd, Reg. No 2002/015527/30.
File name:348- 9996493 Site Shutdown Checklist Rev 3- Final of 4
Template
348-9996493 Rev 3
Identifier
MEDUPI POWER STATION Document
xxxxx Rev xx
PROJECT Identifier
Effective Date December 2024
Review Date December 2029
TITLE: Site Shutdown Checklist
Emergency contact person: __________________________________
Contact number: __________________________________________
The above list is not exhaustive and each contractor to identify any hazards specific to their
activities and their environment and to ensure they are safe and secure.
Inspected by Confirmed by Confirmed by Confirmed by
Contractor Team Medupi Contractor SHE Team Medupi SHE
Representative Representative Manager or Representative
( Supervisor/Site (Supervisor/Package Officer
Manager Manager)
Name &
Surname:
Health & Safety
Source: 348-9998439 Site Shutdown Checklist Rev 3.pdf (unknown)The checklist is not exhaustive. Contractors must identify any additional hazards specific to their activities and environment and ensure they are safe and secure.
Section
Source: 348-9998439 Site Shutdown Checklist Rev 3.pdf (unknown)The checklist includes blank fields for an emergency contact person and contact number to be filled in by the contractor.
Description
Source: 348-882048 Medupi EMS Scope and Manual Rev 9.pdfThis document defines the scope of the Medupi Power Station Project’s EMS, including the method of controlling EMS documents and their relationships. It provides guidance on conforming to EMS requirements during the construction and commissioning of the Medupi Power Station. The EMS scope covers all construction activities on the Medupi Power Station site and adjacent properties, excluding the Flue Gas Desulfurization (FGD) plant until its construction phase. The FGD project involves adding systems to six 800 MW units, including limestone off-loading, slurry preparation, absorbers, gypsum dewatering, and wastewater treatment.
Important Dates
Source: 348-882048 Medupi EMS Scope and Manual Rev 9.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ive Action (348-717865).","is_compulsory":false}"}
Contact Information
Source: 348-882048 Medupi EMS Scope and Manual Rev 9.pdf (unknown){"name":null,"email":null,"phone":null,"department":"ies ........................................................... 19","address":"............................................................................................................... 19"}
Evaluation Criteria
Source: 348-882048 Medupi EMS Scope and Manual Rev 9.pdf (unknown)Bidders must be registered on the National Treasury's Central Supplier Database (CSD). Bidders must have a valid SARS Tax Clearance Certificate (TCS) or tax pin. Bidders must complete all mandatory National Treasury standard forms, including: SBD 1 (Invitation to Bid), SBD 3.1/3.2/3.3 (Pricing Schedule), SBD 4 (Declaration of Interest), SBD 6.1 (Preference Points Claim), SBD 6.2 (Declaration for Local Production and Content), SBD 7.1/7.2 (Contract Form), SBD 8 (Declaration of Bidder's Past Supply Chain Management Practices), SBD 9 (Certificate of Independent Bid Determination), and Authority to Sign/Board Resolution. Bidders must comply with the B-BBEE requirements of the PPPFA 80/20 or 90/10 system.
Technical Specifications
Source: 348-882048 Medupi EMS Scope and Manual Rev 9.pdf (unknown)The tender document is the Medupi EMS Scope and Manual (Identifier 348-882048, Revision 9, July 2025). It defines the Environmental Management System (EMS) for the Medupi Power Station project during construction and commissioning. The EMS scope covers all construction activities on the Medupi Power Station site and adjacent properties, excluding the Flue Gas Desulfurization (FGD) plant until its construction phase. The system is aligned with ISO 14001 and ISO 9001. Key elements include: environmental policy, identification of environmental aspects and impacts using a life-cycle approach, risk and opportunity management via an Environmental Risk Register, compliance obligations, operational controls (e.g., waste, water, spill management), emergency preparedness, monitoring and measurement, internal audits, management review, and non-conformance/corrective action processes. Roles and responsibilities are defined in a RACI matrix. Contractors are required to comply with the EMS and relevant legal/contractual requirements; they are not required to have EMS certification.
Environmental
Source: 348-882048 Medupi EMS Scope and Manual Rev 9.pdfThe document details the EMS framework for Medupi Power Station, including: environmental policy (committed to protection, prevention of pollution, legal compliance, continual improvement); identification of environmental aspects and impacts using life-cycle approach (pre-use, construction, end-of-life); risk and opportunity management via an Environmental Risk Register; compliance obligations; operational planning and controls (e.g., waste, water, spill management, and others referenced in procedures); emergency preparedness and response; monitoring, measurement, analysis and evaluation; internal audits; management review; and non-conformance/corrective action and incident management processes. Roles and responsibilities are assigned via a RACI matrix. The system aligns with ISO 14001 and integrates with ISO 9001. Contractors must comply with the EMS and relevant legal/contractual requirements.
Important Dates
Source: 348-717685 Handling of Environmental Nonconformances Rev 9.pdf (unknown){"briefingSession":"{"date":null,"time":null,"venue":"ion of previous observations","is_compulsory":false}"}
Technical Specifications
Source: 348-717685 Handling of Environmental Nonconformances Rev 9.pdf (unknown)This document is an internal Eskom work instruction (348-717685) for handling environmental non-conformities and corrective actions at Medupi Power Station. It applies to all environmental non-conformities detected during construction and commissioning. Contractors must respond to Non-conformity and Corrective Action (NCA) requests within 5 working days, identify root causes, implement corrective actions, and keep records. NCAs should be closed within 60 days. The procedure references ISO 14001:2015 and the Occupational Health and Safety Act. Principal Contractors must conduct regular environmental inspections and submit reports monthly. TM Environmental Practitioners/ECO's conduct site inspections. Observations not addressed on time are raised as NCAs.
Technical Specifications
Source: 240-77037682 - Occupational Health and Safety Act Section 37(20 Agreement Form - Rev 7.pdf (unknown)provisions of the Act.
I undertake that ......................................................... [insert name of contractor/supplier] shall
strictly adhere to, and ensure that his/her employees adhere to, the provisions of the Occupational
Health and Safety Act, 1993 (Act ).
I have been provided with SHE specifications for project
Compliance Requirements
Source: 240-77037682 - Occupational Health and Safety Act Section 37(20 Agreement Form - Rev 7.pdf (unknown)Eskom Section 37(2) Agreement (OHS): the bidder must sign this form, acknowledging that they are an employer under the Occupational Health and Safety Act and will comply with Eskom's SHE specifications for the project.
Description
Source: 20months Catering and Events Management Services at Medupi PS Blank BOQ.xlsx (unknown)This tender is for the provision of catering and event management services at Medupi Power Station, Limpopo, for Eskom's Group Capital Division. The contract runs for 20 months and covers 67 events, each requiring 6 hours of service (setup, serving, and cleaning). The scope includes food delivery, staff uniforms, medical and police clearance, safety documentation, and a municipal Certificate of Acceptability. Meals offered include full lunches, finger lunches, wors rolls, fruit platters, muffin platters, gift packs, and various beverages. Equipment hire includes tables, cloths, dinnerware, serving utensils, and DJ equipment. The bidder must also provide decorative services for the Medupi Managers Awards.
Technical Specifications
Source: 20months Catering and Events Management Services at Medupi PS Blank BOQ.xlsx (unknown)The contract covers catering and event management services for Group Capital Division employees at Medupi Power Station over 20 months. Services include:
Financial Requirements
Source: 20months Catering and Events Management Services at Medupi PS Blank BOQ.xlsx (unknown)Pricing is submitted via the provided Bill of Quantities (BOQ) using a schedule of rates per unit (e.g., per km, per month, per hour, per person, per platter, per item). The total estimated cost is to be calculated from the rates. No bond or guarantee requirement is stated.
Compliance Requirements
Source: 20months Catering and Events Management Services at Medupi PS Blank BOQ.xlsx (unknown)The following compliance items are required:
Important Dates
Source: Eskom Environmental Strategy Rev 5.pdf (unknown){"closingDate":"30 November 2024"}
Contact Information
Source: Eskom Environmental Strategy Rev 5.pdf (unknown){"name":null,"email":null,"phone":null,"department":null,"address":"veraged ............................................................................................ 24"}
Technical Specifications
Source: Eskom Environmental Strategy Rev 5.pdf (unknown)supply industry in the South African context ...................................................... 11
1.5 Eskom business context .................................................................................................... 11
1.6 Eskom’s mandate, vision, mission, and values .................................................................. 12
Compliance Requirements
Source: Eskom Environmental Strategy Rev 5.pdf (unknown)No specific requirements found
B-BBEE Details: nding,
interministerial cooperation, and collaboration with key stakeholders. Leadership
accountability and adherence to sustainable practices are emphasised to reduce the
environmental impact of operations, supporting the vision of net-zero emissions by 2050.
Eskom’s vision of “sustainable power for a better future” emphasises a duty of environmental
care. This Environmental Strategy is built around two strategic objectives:
To address risks, the Environmental Strategy outlines six specific goals:
pg. 6
Despite operational challenges, Eskom remains committed to meeting its environmental
and social obligations and aligning with the SDGs and Paris Agreement. The strategy
aims to enhance Eskom’s role as a sustainable energy provider while ensuring a secure
electricity supply.
Note: An Abbreviations, Glossary, and Energy Terms Section is included in this document to
provide clear definitions and distinctions between key concepts, particularly aspects of
sustainability, ensuring alignment with strategic goals and avoiding ambiguity in interpretation."
1 Approvals page
The strategy outlines Eskom’s intended environmental strategic direction for the financial
years 2024/25 to 2029/30 and puts a specific focus on its immediate prior
Important Dates
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)Closing date: 2026-09-02T10:00:00.000Z. No other important dates are specified in the document.
Contact Information
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown){"name":null,"email":null,"phone":null,"department":"Group Capital Division"}
Submission Guidelines
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)Returnable forms: SBD 1, SBD 4, SBD 9. The Employer seeks the provision of professional catering and event management services to support the Medupi Power Station Project. These services shall be rendered on an ad-hoc basis, with the understanding that all meals and refreshments shall be prepared at the contractor's premises and transported to designated delivery points as specified by the Employer.
Evaluation Criteria
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)No eligibility criteria specified. The evaluation criteria are not clearly stated in the document.
Technical Specifications
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)The Employer seeks the provision of professional catering and event management services to support the Medupi Power Station Project. These services shall be rendered on an ad-hoc basis, with the understanding that all meals and refreshments shall be prepared at the contractor's premises and transported to designated delivery points as specified by the Employer. Providing a variety of first-class catering experiences across a range of events is a huge part of creating memorable moments. This arrangement is being put in place on an “as and when required “basis to support operational flexibility for special events and other ad hoc needs.
Methodology
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)Catering Services: All meals and refreshments shall be prepared at the Contractor’s designated premises and delivered safely to Employer-specified destinations. Services shall include, but are not limited to: Provision of refreshments suitable for meetings, events, and gatherings.
Quality Management
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)Process for Monitoring: Key Performance Areas and Indicators (KPAs/KPIs) shall be measured, analysed and reported. The Process Owner shall be accountable and assign the responsibility at the frequency as indicated below, documented as part of the QMS measurement, analysis and improvement initiative.
Compliance Requirements
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)B-BBEE Details: to Eskom, Medupi Power Station Project. The Contractor’s obligations shall extend to the post-event phase, encompassing comprehensive site restoration and sanitation. Such responsibilities shall include, without limitation, the thorough cleaning of all food service areas, buffet stations, kitchen facilities, serving equipment, and the prompt removal and lawful disposal of waste.
Health & Safety
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)SHEQ Compliance: Strict adherence to all statutory, regulatory, and Eskom-specific requirements, including: Occupational Health and Safety Act. Foodstuffs, Cosmetics and Disinfectants Regulation R638. General hygiene regulations for food premises and food transport (GN R723 of July 2002).
Environmental
Source: SOW -Provision of catering functions and event management at Medupi Power Station.pdf (unknown)Environmental Requirements: Recognition of the environmental footprint of catering and event management activities. Implementation of measures aligned with the United Nations Sustainable Development Goals (SDGs), including: Goal 7 – Affordable and Clean Energy: promotion of energy efficiency and renewable energy.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
Steenbokpan Road - Onverwacht - Lephalale - 0555
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
30
Last checked
20 Aug 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
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