The road accident fund (raf) wishes to appoint a suitable service provider to provide ambulance services for raf outreach community programme at bloemfontein, botshabelo area in mangaung metro municipality.

The 80/20 preference point system applies. Maximum 80 points for price and 20 points for specific goals. Specific goals and points: Historically disadvantaged individuals – 10 points; Women – 8 points; Persons with disability – 2 points. Bidders must submit the SBD 6.1 Preference Points Claim Form with supporting documentation to claim these points. Failure to submit proof or documentation will be interpreted as not claiming specific goal points. The organ of state may require substantiation of any preference claims at any time. Fraudulent claims may lead to disqualification, contract cancellation, restriction from doing business with organs of state for up to 10 years, and criminal prosecution.

Preference points claim form in terms of the preferential procurement regulations 2022

The Road Accident Fund (RAF), a Schedule 3A public entity established under the Road Accident Fund Act, 1996, seeks a service provider to supply ambulance services for its community outreach programme in Bloemfontein and Botshabelo, Mangaung Metro Municipality. The service is required for one day, 10 October 2026, at Kagisanong Hall.

Closing date and time: Friday, 25 September 2026 at 11:00.

Service date: 10 October 2026, ambulance on site from 07:30 to 16:00.

RFQ validity period: 30 days from the closing date.

Compulsory briefing session / site visit: N/A.

Enquiries regarding this RFQ must be submitted via email to [email protected], or contact Ronewa Ramagovhodo on 011 223 0057.

Submission email: [email protected].

Service delivery address: Kagisanong Hall, Moshoeshoe St, Rocklands, Bloemfontein, 9323.

Quotations must be emailed to [email protected], quoting RFQ number PR10118371. Late quotations will not be accepted. All annexures (Standard Bidding Documents and documents for Mandatory Evaluation) must be completed and signed. Failure to follow the email submission instruction will result in the quote not being considered. Bidders not contacted within 14 working days of the RFQ issue date may consider their quotation unsuccessful.

Returnable forms:

• SBD 4 (Bidders Disclosure): discloses any interest or connection with the state.
• SBD 6.1 (Preference Points Claim under PPR 2022): claims preference points for specific goals.
• Annexure A (Security Measures): must be completed and signed.
• Proof of HPCSA registration for both paramedics and the EMS operating licence must be submitted by the closing date and time.

Disqualification risks:

• Omitting or leaving unsigned any returnable form.
• Submitting more than one proposal from companies with a common director/shareholder, or responding to one invitation with more than one entity.
• Collusive behaviour.
• Offering gifts or hospitality to RAF officials; solicited bribery must be reported to the fraud line at 0800 005919.

Evaluation is in two phases.

Phase 1 – Mandatory Requirements (pass/fail):

• HPCSA registration: both paramedics must be registered with the Health Professions Council of South Africa; valid proof (eRegister or registration certificate) must be submitted by closing date and time. The RAF may validate the registration.
• Emergency Medical Services Operating Licence: the service provider must hold an operating licence issued by the Provincial Department of Health (EMS division) in the province of operation; the licence must be submitted by closing date and time. The RAF may validate the licence.

Bidders failing mandatory requirements are disqualified and not evaluated further.

Phase 2 – Price and Specific Goals (80/20 preference point system, applicable to bids from R2 000.01 up to R1 000 000.00, all taxes included):

• Price: 80 points.
• Specific Goals: 20 points.

Points claimed for Preferential Procurement Specific Goals will be verified through CSD.

One ambulance on site from 07:30 to 16:00 on 10 October 2026 at Kagisanong Hall, Moshoeshoe St, Rocklands, Bloemfontein, 9323.

The ambulance must be staffed by two Paramedics / Emergency Care Practitioners (ECPs) registered with HPCSA.

Onsite treatment includes stabilisation and, where needed, transportation to the nearest government or private hospital from the venue.

The service must manage medical emergencies such as fainting, dehydration, injuries, allergic reactions, and more serious conditions.

Prices must be quoted in South African Rand (ZAR) and be VAT inclusive if the bidder is VAT-registered. VAT-registered bidders must include VAT in their proposed prices; if they fail to do so, the quoted price is deemed all-inclusive and no VAT will be added after award. Non-VAT-registered bidders who charge VAT will be automatically disqualified.

Prices must be completed in the cost breakdown table provided; failure to provide a price in that table leads to disqualification. No price changes will be accepted after the Award Letter / Purchase Order is issued.

Cost breakdown items: Ambulance Services with 2 Paramedics (quantity 1) and Other Costs (if applicable, quantity 1).

CSD registration: the RAF will only conduct business with CSD-registered suppliers; a CSD Unique Supplier Registration Number is required.

Tax compliance: the RAF will not conduct business with suppliers whose tax matters are not declared in order by SARS.

B-BBEE: preference points for Specific Goals are claimed via SBD 6.1 and verified through CSD.

Disability: suppliers with a disability must provide a valid medical certificate issued by a registered medical practitioner as proof; the RAF reserves the right to verify.

HPCSA registration for both paramedics and an EMS operating licence are mandatory (see evaluation criteria).

Bidders must complete and sign all annexures, including SBD 4 and SBD 6.1.

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Bidders must comply with the Protection of Personal Information Act (POPIA) and applicable data protection laws. They must have policies and measures for physical and network security as detailed in Annexure A. Bidders must allow RAF to conduct security screening or vetting of company directors and resources. They must agree to RAF's right to audit and monitor compliance. Bidders must report any security incidents or data breaches to RAF. If subcontractors are engaged, they must also meet the same data protection and cybersecurity standards.

The service provider must implement the technical and organisational security measures in Annexure A, covering document handling, transportation, storage, retrieval, physical security, network security, and data protection. Specific requirements include: lockable containers for file transport, secure retrieval protocols verifying requester identity, lockable cabinets for physical storage, controlled access with monitoring, fire suppression with carbon dioxide extinguishers, secure perimeter with alarms and surveillance, firewalls, intrusion detection, encryption for data in transit and at rest, strong authentication, regular access permission reviews, and a documented incident response plan.

The service provider must have protocols for secure handling and transportation of files, including lockable containers or packaging. Secure retrieval protocols must verify requester identity. Physical documents must be stored in lockable cabinets with access controlled and monitored. Digital storage systems must have firewalls, intrusion detection, and encryption. Access must be granted on a need-to-know basis with strong authentication, and permissions regularly reviewed. Cybersecurity measures must include protection against malware, phishing, unauthorised access, encryption for data in transit and at rest, and regular system updates. A documented incident response plan must be in place, and security incidents reported to RAF in a timely manner.

The service provider must maintain accurate records of each document stored, including location, access history, and retention schedule, organised for easy tracking. Detailed records of all retrieval activities must be kept, including date, time, requester identity, and reason. RAF reserves the right to audit and monitor compliance with data protection and cybersecurity standards, and the service provider must cooperate with such audits.

The service provider's premises must have a fire suppression system or similar, including carbon dioxide fire extinguishers, to prevent damage or loss of documents in the event of a fire. Physical security measures must include controlled access points, surveillance cameras, 24/7 security monitoring, secure perimeter, secure doors, locks, and alarms to prevent unauthorised access. Any breach of physical security must be reported to RAF with CCTV footage, police report, and alarm system records.

The service provider must comply with the Protection of Personal Information Act and applicable data protection laws. They must implement measures to safeguard data against unauthorised access, disclosure, alteration, and destruction, and inform RAF immediately of any data breaches. Confidentiality obligations must be imposed on agents, subcontractors, and third parties. The service provider is responsible for the actions and compliance of subcontractors. RAF reserves the right to conduct security screening or vetting of company directors and resources.

The Road Accident Fund seeks a service provider to supply ambulance services for its outreach community programme in Bloemfontein and Botshabelo, Mangaung Metro Municipality. No further scope details are provided in the document.

Returnable documents: the Bidder's Disclosure form (SBD 4) must be completed, signed and submitted with the quotation. The form requires disclosure of any director, trustee, shareholder, member, partner or controlling person employed by the state, any relationship with a person employed by the procuring institution, and any interest in related enterprises. A false or incomplete disclosure will disqualify the bid.

Bidders must not be listed on the Register for Tender Defaulters or the List of Restricted Suppliers. No other evaluation criteria (e.g. price, functionality, preference points) are stated in the document.

The tender is for the provision of ambulance services for the RAF outreach community programme in Bloemfontein and Botshabelo areas, Mangaung Metro Municipality. No further technical details are provided in the document.

Bidders must complete and sign the Bidder's Disclosure form (SBD 4), declaring any employment by the state or relationship with the procuring institution. No other compliance requirements (e.g. CSD registration, B-BBEE, CIDB) are stated.