Recruitment service provider for NLC response handling (as-and-when required)

• Bid advertisement: 03 July 2026
• Closing date & time: 13 July 2026 @ 11:00 SAST
• Tender validity: 90 days from closing date
• Briefing: No compulsory briefing session (optional attendance at bidder’s discretion)
• Site visits / clarifications: Questions must be emailed to [email protected] or [email protected] within 2 days of RFQ issue; responses provided via e‑tender portal.

There is no compulsory briefing session for this RFQ. Bidders may attend optional briefings at their own expense, but attendance is not required.

• SCM contact (Maureen): Tel 012 432 1515, Email [email protected]
• Technical contact: Tel 012 432 1470, Email [email protected]
• Address: National Lotteries Commission, South Africa
• Enquiries only via the two email addresses above.

• Submit the full bid online only via the e‑Tender portal: https://www.etenders.gov.za/ (no email submissions accepted).
• Use the official NLC forms (SBD 1 – Invitation to Bid, SBD 6.1 – Preference Points Claim Form) and attach the CSD registration report and a valid SARS Tax PIN.
• Provide a POPIA consent form and any required B‑BBEE documentation.
• Deadline: 13 July 2026 @ 11:00 SAST (late or incomplete bids will be rejected).
• Bids must be signed on the official forms; re‑typing is not permitted.
• The contract is valid for 90 days from the closing date.
• Failure to meet any of the above mandatory items will result in disqualification.

SIGNATURE OF BIDDER: ......................................................... CAPACITY UNDER WHICH THIS BID IS SIGNED: .......................................................... (Proof of authority must be submitted e.g. company resolution) DATE: ...................................................

• Scope: Provide response‑handling services for all advertised NLC positions on an as‑and‑when‑required basis.
• Engagement model:

• NLC advertises positions and forwards all applications to the service provider.
• Provider captures applications in an Excel spreadsheet (layout supplied by NLC).
• Applications are screened and categorised into A (most suitable), B (suitable), C (unsuitable) and D (disqualified – duplicate, late, no CV).
• Minimum of six (6) work‑experience entries (including current) and all qualifications must be recorded for each candidate.
• Reason for each category assignment must be documented.

• Reporting: Weekly progress reports, any ad‑hoc reports requested by NLC, and a closing report per position (including applicant demographics and short‑listing details).
• Duration: 3 years, effective on appointment or SLA signing, with monthly progress monitoring.
• Service level: Services delivered on an as‑and‑when‑required basis; timelines to be negotiated with NLC.

• Provide a project implementation plan outlining how response‑handling services will be delivered.
• Scoring of the plan (0‑5 pts):

• 0 pts – No plan submitted.
• 1 pt – ≤ 4‑week plan.
• 2 pts – 3‑week plan with key deliverables and timeframes.
• 3 pts – 2‑week plan.
• 4 pts – 1‑week plan.
• 5 pts – < 1‑week plan.

• The plan must specify initiation steps, tools/software to be used, and deliverables for each week.

• Company experience: Minimum 5 years in screening and capturing applications; points awarded up to 5 pts based on years of experience (≥ 9 yrs = 5 pts, 7‑9 yrs = 4 pts, etc.).
• Key personnel: Provide CVs (max 1 page) showing ≥ 5 years of relevant experience; points up to 5 pts based on seniority.
• References: Submit at least five (5) client reference letters on official letterhead, not older than three years; up to 5 pts.
• Project plan: As described in the Methodology section.

• Cost per CV screened: R 1 ( VAT exclusive )
• Cost for compilation of shortlisted candidates: R 1 ( VAT exclusive )
• Subtotal A: Cost for CV screening.
• Subtotal B: Cost for compilation of shortlisted candidates.
• Total price: Subtotal A + Subtotal B, VAT 15 % applied to obtain the grand total.
• Bidders may be asked to submit a best‑and‑final offer during contract negotiations.

• Pricing schedule: Cost per screened CV (VAT exclusive) plus cost for compilation of shortlisted candidates; VAT 15 % applied to total.
• Price evaluation: Points out of 80 calculated using the formula Ps = 80 × (1 – (Pt – Pmin)/Pmin), where Pt is the bidder’s price and Pmin the lowest acceptable price.
• Tax compliance: Provide a valid SARS Tax PIN and, if applicable, a Tax Compliance Status (TCS) PIN (obtainable via SARS e‑filing). If no TCS PIN, a CSD registration number must be supplied.
• Bonds/guarantees: Not expressly required in the RFQ.
• Payment terms: To be agreed in the contract after award.

• Central Supplier Database (CSD): All bidders must be registered on CSD and provide the registration number.
• Tax compliance: Valid SARS Tax PIN and, where required, TCS PIN.
• POPIA: Submit a POPIA consent form; personal information will be processed in accordance with POPIA and NLC’s data‑privacy policy.
• B‑BBEE: Provide a valid B‑BBEE certificate or sworn affidavit to claim preference points.
• Occupational Injuries and Diseases Act: All employees (and sub‑contractors) must be covered by the Compensation Fund; proof may be requested.
• State employee restriction: No directors, shareholders or partners may be current employees of any organ of state.
• Preferential Procurement: Compliance with PPPFA and the Preferential Procurement Regulations 2022.
• Industrial Participation: Sign and submit the Standard Bidding Document (SBD) as required.
• Language & gender: Bids must be in English; gender‑neutral wording applies.
• Disqualification: NLC may reject any bid that is late, non‑responsive, or fails any mandatory requirement.

• Black ownership: 100 % = 8 pts, 51‑99 % = 4 pts, < 51 % = 0 pts.
• Women ownership: 100 % = 4 pts, 30‑99 % = 2 pts, < 30 % = 0 pts.
• Youth ownership: 100 % = 4 pts, 30‑99 % = 2 pts, < 30 % = 0 pts.
• Disability ownership: ≥ 20 % = 4 pts, 10‑20 % = 2 pts, < 10 % = 0 pts.
• Total specific‑goal points available: 20 pts (to be claimed with supporting evidence such as certificates, affidavits or CSD reports).

• All personnel (including sub‑contractors) must be covered by the Compensation for Occupational Injuries and Diseases Act for the duration of the contract.
• NLC may request proof of registration and good standing with the Compensation Fund.
• No additional OHS requirements are specified beyond statutory coverage.

• Contract duration: 3 years, effective on appointment or SLA signing, with monthly progress reviews.
• Confidentiality: Service provider must maintain strict confidentiality of all NLC information.
• Termination: NLC may terminate for non‑performance, breach of confidentiality, or failure to meet contractual obligations.
• Penalties: Not expressly stated; non‑performance may lead to formal remedial letters, escalation, and possible contract cancellation.
• Governing law: Public Finance Management Act, PFMA, and applicable NLC policies.
• Special conditions: Preference points claim form (SBD 6.1) must be submitted; failure to provide required documentation may result in loss of points or disqualification.

• No news releases concerning the RFQ or award may be made without NLC consent.
• In case of contradictory clauses, the RFQ document takes precedence.
• Bidders must not add unstated stipulations except as clearly marked recommendations.
• NLC reserves the right to reject any or all bids, especially where competition is insufficient or bids are not substantially responsive.
• Preference points are awarded only when supporting documentation is submitted; otherwise, points are not claimed.

• Technical scoring (total 100 pts):

1. Company experience – up to 5 pts (20 % of technical score).
2. Key personnel – up to 5 pts (20 % of technical score).
3. Project implementation plan – up to 5 pts (40 % of technical score).
4. References – up to 5 pts (20 % of technical score).

• Price scoring: 80 pts based on the formula provided; lower price yields higher points.
• Specific‑goal scoring: 20 pts for B‑BBEE and other preference goals as detailed in the B‑BBEE section.
• Minimum total score to be considered: 70 pts.
• The organ of state may request additional evidence to substantiate any claim.