Employee wellness services — 24-month contract for 280 leda employees and dependants across five limpopo regions

Closing date: 09 September 2026

Closing time: 11:00

Non-compulsory briefing session: 02 September 2026 at 10:00 (venue not specified in document)

Clarification query cut-off: 05 September 2026 at 16:00

Bid validity period: 90 days from closing date

Administrative/SCM enquiries: Ms Maxine Mothotse, email [email protected], phone 083 275 5227.

Technical enquiries: Ms Doris Shavhani, email [email protected], phone 076 521 8800.

Submission address: LEDA Head Office, Enterprise Development House, 1 Main Street, Lebowakgomo, 0739 (tender box).

Submission method: sealed bid documents deposited in the tender box at LEDA Head Office, Enterprise Development House, 1 Main Street, Lebowakgomo, 0739.

Closing date and time: 09 September 2026 at 11:00.

Late bids will not be accepted and will be returned unopened where practicable.

All bids must be on the official forms provided (not re-typed), completed in black ink (no pencil or erasable ink), initialled on every page, and signed by a duly authorised representative.

Required returnable documents (all must be fully completed and submitted):

• SBD 1 (Invitation to Bid): signed by authorised person.
• SBD 4 (Declaration of Interest): signed; each JV party must submit a separate form.
• SBD 6.1 (Preference Points Claim Form): non-submission results in zero points for specific goals; JVs must submit a consolidated form.
• Completed Pricing Schedule (SBD 3.3) for the area(s) applied for.
• Company Profile detailing ownership, management structure, principal business activities, experience, previous projects and contactable references.
• CVs with relevant experience and proof of qualifications for all personnel assigned to the service (including partners/sub-contractors).
• Project plan describing how the service will be rendered and what systems will be used to execute/roll out the project.
• Proof of registration with SACSSP and HPCSA for all affiliates.
• Certified academic qualifications (not older than three months) for team leader and team members.
• Reference letters and/or appointment letters, contracts or purchase orders for Employee Wellness services.
• Detailed description of the company's technical capability and capacity.

Bids must bear the official bid number (RFQ: 1224187) and the title of the request on the outside of the sealed envelope.

Clarification queries must be submitted in writing (letter, facsimile or e-mail) by 5 September 2026 at 16:00; telephonic queries will not be considered.

Bid validity period: 90 days from the closing date.

Successful bidder will be required to sign a Service Level Agreement (SLA).

LEDA reserves the right to cancel or withdraw the bid, conduct supplier due diligence (including surprise site visits), and call oral interviews with short-listed bidders.

Three-phase evaluation:

Phase 1 – Pre-qualification (compliance): Bidders must submit all mandatory documents listed in Table 2 (SBD 1, SBD 4, SBD 6.1, Pricing Schedule, Company Profile, CVs, Project Plan, SACSSP/HPCSA registration proof, certified qualifications, reference letters). Non-submission of any mandatory document results in disqualification before functionality evaluation.

Phase 2 – Technical/Functionality evaluation (100 points): Only bidders passing Phase 1 are evaluated. Minimum qualifying score: 70 out of 100 points. Functionality criteria and weights:

1. Company Experience and Capability (35 points):

• EAPASA Registration and Experience (20): 5+ years = 20; 3–4 years = 15; 1–2 years = 10; not registered/no proof = 0.
• Reference Projects (15): 4+ signed reference letters with appointment letters/contracts/POs = 15; 3 = 10; 1–2 = 5; none = 0.

2. Capacity to Deliver Services (30 points):

• Team Leader Experience (5): 8+ years = 5; 5–7 years = 3; <5 years = 0.
• Team Composition and Experience (10): All 6 required disciplines with 3+ years each = 10; at least 4 disciplines with 3+ years = 7; at least 3 disciplines with 3+ years = 5; fewer than 3 disciplines or some <3 years = 0.
• Professional Registration (10): Team Leader and all professionals registered with HPCSA, SACSSP, SANC, LPC, FPI or equivalent = 10; Team Leader and majority registered = 7; Team Leader only = 3; none = 0.
• Academic Qualifications (5): Team Leader with Master's in Psychology/Industrial/Clinical/Counselling/Psychiatry and all team members with relevant qualifications = 5; Team Leader qualified but some members not = 3; Team Leader not qualified = 0.

3. Project Approach and Methodology (35 points):

• Implementation Plan (10): Detailed with activities, deliverables, milestones, reporting, timelines = 10; adequate but limited detail = 5; poor/none = 0.
• Methodology (15): Comprehensive covering counselling, trauma debriefing, critical incident management, wellness awareness, management consultations, referrals, reporting = 15; adequate covering most = 10; limited = 5; none = 0.
• Project Management and Reporting Framework (10): Comprehensive governance, account management, reporting, escalation, quality assurance = 10; adequate = 5; poor/none = 0.

Phase 3 – Price and Specific Goals (80/20 preference point system): Only bidders scoring ≥70 in Phase 2 proceed. Price: 80 points (formula Ps = 80[1 – (Pt – Pmin)/Pmin]). Specific Goals: 20 points allocated as: Black ownership 5, Women equity 3, Youth equity 2, Disability 2, Promotion of small businesses 3, Enterprises located in Limpopo 3, Military Veterans 2. Verification via CSD report, medical certificate, financial statements, proof of address, MVA force number. SBD 6.1 must be completed with supporting documentation. Tie-break: highest specific goals points, then drawing of lots, then highest functionality score if applicable.

Scope: Full Employee Wellness Programme (EWP) for 280 LEDA employees and their immediate family members (spouse, children, financial dependants) for 24 months. Employees distributed across five regions: Capricorn 220, Mopani 26, Sekhukhune 4, Vhembe 20, Waterberg 10 (numbers fluctuate monthly).

Services required:

1. Tele-counselling: 24-hour toll-free multilingual call centre staffed by qualified, accredited, registered counsellors (legal, financial, psychologists, social workers). All calls recorded. Pocket-size card with toll-free number provided. Covers personal problems (family, relationships, anxiety, grief, parental, depression, suicide, divorce, physical abuse, substance abuse, gambling, emotional, phobias, HIV/AIDS, trauma, marital/sexual, bereavement) and work-related problems (career management, burnout, interpersonal conflict, physical environment, shift work, overload/underload, performance, stress, redundancy, organisational change, diversity).
2. Life management: Telephonic legal advice (family law, contracts, property, consumer rights, divorce, consumer, children, motoring, financial, insurance, property/land/tenant, wills, succession) and financial advice (garnishee orders, validation, financial planning, budgeting, debt management, tax queries).
3. Face-to-face counselling: Up to 6 hourly sessions per employee per annum per individual issue by qualified/registered psychologists and social workers. Additional 2 sessions at discretion of therapist and Organisational Development Manager. Client-counsellor compatibility service. Covers personal and work-related problems (excluding legal/financial).
4. Critical Incident and Stress Debriefing (CISD): On/off-site trauma debriefing within 24-hour response by trained specialists.
5. Health Risk Screening (quarterly per region): Blood alcohol, blood pressure, BMI, body fat, C-reactive protein, random cholesterol and glucose, VCT for HIV, tuberculosis. Analysis and recommendations required.
6. Monitoring and Evaluation tool: Assess employee risk profiles, evaluate service effectiveness, determine return on investment.
7. Administration: Monthly, quarterly and annual reports on programme usage, demographics, problem trends, case outcomes, referral types, cases referred outside EWP. Monthly planning meetings. Reports exclude confidential participant information.
8. Marketing: Bi-annual awareness campaigns; quarterly distribution of wellness articles, leaflets/brochures, posters, newsletters.
9. Training: EAP orientation sessions for employees.

Deliverables: All above services plus project plan, reporting, and marketing materials.

required qualification

3. Project approach and methodology 35

5 Plan (10) limited detail

Poor or no implementation plan 0

counselling services, trauma

debriefing, critical incident

management, wellness awareness,

management consultations, referrals

and reporting Methodology document submitted 3.2. Methodology (15)

requirements

No methodology submitted 0

Team includes all required disciplines

2.2. Team

and all proposed team members CVs and professional registrations

Composition and

possess at least 3 years relevant of all proposed team members 10

Team Members experience

Experience (10)

Employee Wellness Programme

Criteria evaluation elements means of verification points

Team includes at least four (4) of the

required disciplines and all proposed

team members possess at least 3 years

Team includes at least three (3) of the

required disciplines and all proposed

team members possess at least 3 years

Team includes fewer than three (3)

disciplines or some team members

have less than 3 years relevant

No evidence submitted 0

Team Leader and all relevant

professionals registered with applicable

statutory/professional bodies (HPCSA, 10

SACSSP, SANC, LPC, FPI or

Valid registration certificates and 2.3. Professional equivalent)

proof of good standing

Registration (10) Registration submitted for Team Leader 7

and majority of professionals

Registration submitted for Team Leader

only

No proof submitted 0

Team Leader possesses a Master's

Degree in Psychology, Industrial

Psychology, Clinical Psychology,

Counselling Psychology or Psychiatry

and all team members possess relevant

2.4. Academic Qualifications qualifications for their disciplines

Qualifications (5)

Team Leader possesses required

qualification but some team members 3

do not possess relevant qualifications

Team Leader does not possess

required qualification

3. Project approach and methodology 35

Detailed implementation plan with

activities, deliverables, milestones, 10

3.1. Project reporting requirements and timelines Detailed project plan submitted

Implementation Adequate implementation plan with

5 Plan (10) limited detail

Poor or no implementation plan 0

Comprehensive methodology covering

counselling services, trauma

debriefing, critical incident

management, wellness awareness,

management consultations, referrals

and reporting Methodology document submitted 3.2. Methodology (15)

Adequate methodology covering most

service requirements

Limited methodology addressing some

a. Must submit a Company Profile, which details company

information such as ownership, management structure, YES

principal business activities, experience, previous

projects and contactable references.

b. Must submit Curriculum Vitae (CVs) with relevant

working experience and proof of relevant qualification of YES

all personnel assigned to this service. CVs of

partners/sub-contractors must also be submitted, where

applicable.

c. Bidders must submit Project plan on how they will render

the service and what systems they have to YES

execute/rollout the project, not proposals.

d. Must submit proof of registration for all affiliates with

1. Company experience and capability 35

Registered with EAPASA and has 5

years or more experience in Employee 20

1.1. Eapasa

Registered with EAPASA and has 3–4 Valid EAPASA registration

Registration and 15

years experience certificate and company profile

Registered with EAPASA and has 1–2 indicating years of experience

Experience (20) 10

years experience

experience, qualifications and Occupational Health

professional registrations of all Practitioner/Professional Nurse.

proposed personnel. Team Leader with 8 years or more

2.1. Team Leader Team Leader with 5–7 years Employee

Experience (5) Wellness/EAP experience

Team Leader with less than 5 years

experience

Team includes at least four (4) of the

required disciplines and all proposed

team members possess at least 3 years

relevant experience

Team includes at least three (3) of the

required disciplines and all proposed

team members possess at least 3 years

relevant experience

Team includes fewer than three (3)

disciplines or some team members

have less than 3 years relevant

experience

No evidence submitted 0

and all team members possess relevant

2.4. Academic Qualifications qualifications for their disciplines

Qualifications (5)

qualification but some team members 3

do not possess relevant qualifications

• The format of the bid proposals to be submitted shall comprise cover letter and the following documents:

11.1. Returnable bid document with all the required documents fully completed and signed;

11.2. Company Profile, which details company information such as ownership, management structure,

principal business activities, experience, previous projects and contactable references.

11.3. Reference letters AND confirmation of appointment as a service provider or Purchase Orders.

11.4. Comprehensive project plan on how the bidder will render the service and what systems they have to

execute/rollout the project, not proposals.

11.5. Certified Academic Qualifications not older than three months and CVs of team leader and team

members and CVs of partners/sub-contractors must also be submitted, where applicable.

11.6. Detailed description of the company’s technical capability and capacity to successfully provide the

performance management system and complete the project timeously.

12. Special Conditions

12.1. Bids submitted must be in line with the detailed specification. Failure to bid in accordance with the

above set criteria will result in the disqualification of the bids.

12.2. Any completion of the bid document in pencil or erasable ink will not be acceptable and will

automatically disqualify the submitted bid.

12.3. LEDA reserves the right to cancel or withdraw this bid if:

12.3.1. Due to changed circumstances, there is no longer a need for these services; or

12.3.2. Funds are no longer available to cover the total envisaged expenditure; or

12.3.3. No acceptable bids are received; or

12.3.4. Negotiating a fair market price has failed; or

12.3.5. There is a material irregularity in the tender process.

12.4. Preferential consideration will be given to bidders that are legal entities. In the case of sub-contracting

or joint venture agreement, LEDA will enter into a single contract with the principal bidder.

12.5. LEDA reserves the right to call oral interviews with short-listed bidders before final selection.

12.6. LEDA reserves the right to conduct supplier due diligence prior to final award or at any time during the

contract period. This may include surprise site visits.

a. Blood Alcohol Level

b. Blood Pressure

c. Body Mass Index

d. Body fat 100%

e. C- Reactive Protein

f. Random Cholesterol and Glucose

g. Voluntary Counselling and Testing for HIV

h. Tuberculosis

b) Additional 2 sessions to be offered at the discretion of

the counsellor in consultation with the Client

representative.

7.3 Critical incident and Stress Debriefing Services

[Cisd]

a) Managing of comprehensive trauma response services

offering prompt and professional trauma debriefing

b) Counselling sessions on and off site

c) Critical Incident Services to be provided within 24-hours

of the traumatic incident

d)

7.4. Health Risk Screening, that includes:

a. Blood Alcohol Level

b. Blood Pressure

c. Body Mass Index

d. Body fat 100%

e. C- Reactive Protein

f. Radom Cholesterol and Glucose

g. Voluntary Counselling and Testing for HIV

h. Tuberculosis

reporting framework, escalation 10

3.3. Project submitted procedures and quality assurance

5. Use of contract documents and information; inspection

(Professional Services)

Name of bidder: ..............................................................................BID NO.: .......................................

CLOSING TIME 11:00 CLOSING DATE: 09 September 2026

Offer to be valid for ............DAYS From the closing date of bid

Item description bid price in RSA currency

NO **(all applicable taxes included)

1. The accompanying information must be used for the formulation.

of proposals.

2. Bidders are required to indicate a ceiling price based on the total

estimated time for completion of all phases and including all

expenses inclusive of all applicable taxes for the project.

R.......................................................................

3. Persons who will be involved in the project and

Rates applicable (certified invoices must be

Rendered in terms hereof)

4. Person and position hourly rate daily rate

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5. Phases according to which the project will be

Completed, cost per phase and man-days to be

Spent

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Employee Wellness Programme

5.1 Travel expenses (specify, for example rate/km and total km, class

of air travel, etc.). Only actual costs are recoverable. Proof of the

expenses incurred must accompany certified invoices.

Description of expense to be incurred rate quantity amount

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Total:

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”all applicable taxes” includes value- added tax, pay as you earn, income tax, unemployment insurance fund

contributions and skills development levies.

5.2 Other expenses, for example accommodation (specify, eg. Three

star hotel, bed and breakfast, telephone cost, reproduction cost,

etc.). On basis of these particulars, certified invoices will be checked

for correctness. Proof of the expenses must accompany invoices.

Description of expense to be incurred rate quantity amount

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Total:

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6. Period required for commencement with project after

acceptance of bid

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7. Estimated man-days for completion of project

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8. Are the rates quoted firm for the full period of contract? *YES/NO

Employee Wellness Programme

9. If not firm for the full period, provide details of the basis on which

adjustments will be applied for, for example consumer price index.

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*[Delete if not applicable]

Any enquiries regarding bidding procedures may be directed to the –

Name :---------------------------------------------------------

Address :---------------------------------------------------------

Tel :---------------------------------------------------------

Or for technical information –

Name :---------------------------------------------------------

Address :---------------------------------------------------------

Tel :---------------------------------------------------------

Employee Wellness Programme

Sbd 4

Bidder’s disclosure

1. Purpose of the form

Any person (natural or juristic) may make an offer or offers in terms of this invitation to bid. In line with the principles

of transparency, accountability, impartiality, and ethics as enshrined in the Constitution of the Republic of South

Africa and further expressed in various pieces of legislation, it is required for the bidder to make this declaration in

respect of the details required hereunder.

Where a person/s are listed in the Register for Tender Defaulters and / or the List of Restricted Suppliers, that

person will automatically be disqualified from the bid process.

2. Bidder’s declaration

2.1 Is the bidder, or any of its directors / trustees / shareholders / members / partners or any person having a controlling

interest1 in the enterprise,

employed by the state? YES/NO

2.1.1 If so, furnish particulars of the names, individual identity numbers, and, if applicable, state employee numbers of

sole proprietor/ directors / trustees / shareholders / members/ partners or any person having a controlling interest

in the enterprise, in table below.

Full Name Identity Number Name of State institution

2.2. Do you, or any person connected with the bidder, have a relationship with any person who is employed by the procuring

institution? YES/NO

2.2.1 If so, furnish particulars:

................................................................................................

................................................................................................

2.3 Does the bidder or any of its directors / trustees / shareholders / members / partners or any person having a

controlling interest in the enterprise have any interest in any other related enterprise whether or not they are bidding

for this contract? YES/NO

2.3.1 If so, furnish particulars:

........................................................................................

........................................................................................

1 the power, by one person or a group of persons holding the majority of the equity of an enterprise, alternatively, the person/s having

the deciding vote or power to influence or to direct the course and decisions of the enterprise.

Employee Wellness Programme

Sbd 3.3

Pricing schedule

(Professional Services)

Name of bidder: ..............................................................................BID NO.: .......................................

CLOSING TIME 11:00 CLOSING DATE: 09 September 2026

Rates applicable (certified invoices must be

Rendered in terms hereof)

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8. Are the rates quoted firm for the full period of contract? *YES/NO

generates reports on monthly, quarterly and annual

basis outlining the following data:

a. Usage of the Employee Wellness Programme

[Ewp].

b. Demographics, problem trends and tendencies of

clients.

c. Case outcomes.

d. Type of referral used.

e. Cases referred outside the EWP programme.

pricing schedule for the area(s) applied for.

8.2. Phase 2: Technical Evaluation Criteria = 100 points

The bid offers and proposals should be valid and open for acceptance by LEDA for a period of 90 days from

the date of submission.

10. Pricing structure (cost breakdown)

10.1. Prices must be quoted in South African currency and must be inclusive of VAT;

10.2. The price must be fixed for the duration of the contract.

Pricing schedule: SBD 3.3 (Professional Services). Bidders must indicate a ceiling price (all applicable taxes inclusive) based on total estimated time for completion of all phases and all expenses. Rates to be provided per person/position (hourly and daily rates). Phases with cost per phase and man-days must be detailed. Travel expenses: only actual costs recoverable; proof required with certified invoices (rate/km, total km, class of air travel). Other expenses (accommodation, telephone, reproduction, etc.): proof required with invoices. All prices in ZAR, inclusive of VAT. Price must be fixed for the 24-month contract duration. Bid offer valid for 90 days from closing date. No bond, guarantee or insurance requirements stated. No financial capacity/turnover thresholds specified.

Mandatory compliance documents:

• CSD registration (bidders not registered must register before submission).
• Valid SARS Tax Compliance Status (TCS) PIN or printed TCS certificate; each JV/consortium party must submit separately.
• SBD 1 (Invitation to Bid) fully completed and signed by authorised person.
• SBD 4 (Declaration of Interest) fully completed and signed; each JV party submits separate form.
• SBD 6.1 (Preference Points Claim Form) completed with supporting documentation for specific goals; non-submission = zero points; JVs submit consolidated form.
• Completed Pricing Schedule (SBD 3.3).
• Company Profile with ownership, management, experience, references.
• CVs and certified qualifications (not older than 3 months) for all personnel, including partners/sub-contractors.
• Project plan for service delivery and rollout systems.
• Proof of registration with SACSSP and HPCSA for all affiliates.
• Reference letters and/or appointment letters, contracts or purchase orders for Employee Wellness services.
• Detailed technical capability and capacity description.
• Authority to sign / Board Resolution (proof of authority for signatory).

Specific goals verification: CSD report (Black ownership, Women equity, Youth equity), Medical certificate (Disability), Latest financial statements (Promotion of small businesses), Proof of address in company name (Enterprises located in Limpopo), MVA force number (Military Veterans).

No CIDB grading required (services tender). No local content percentage specified. General Conditions of Contract (GCC) July 2010 apply; Special Conditions of Contract (SCC) in the bid document prevail over GCC.

I, the undersigned, (name)............................................................................... in submitting the accompanying bid,

do hereby make the following statements that I certify to be true and complete in every respect:

3.1 I have read and I understand the contents of this disclosure;

3.2 I understand that the accompanying bid will be disqualified if this disclosure is found not to be true and complete

in every respect;

3.3 The bidder has arrived at the accompanying bid independently from, and without consultation, communication,

agreement or arrangement with any competitor. However, communication between partners in a joint venture or

consortium2 will not be construed as collusive bidding.

3.4 In addition, there have been no consultations, communications, agreements or arrangements with any competitor

regarding the quality, quantity, specifications, prices, including methods, factors or formulas used to calculate

prices, market allocation, the intention or decision to submit or not to submit the bid, bidding with the intention not

to win the bid and conditions or delivery particulars of the products or services to which this bid invitation relates.

3.4 The terms of the accompanying bid have not been, and will not be, disclosed by the bidder, directly or indirectly, to

any competitor, prior to the date and time of the official bid opening or of the awarding of the contract.

3.5 There have been no consultations, communications, agreements or arrangements made by the bidder with any

official of the procuring institution in relation to this procurement process prior to and during the bidding process

except to provide clarification on the bid submitted where so required by the institution; and the bidder was not

involved in the drafting of the specifications or terms of reference for this bid.

3.6 I am aware that, in addition and without prejudice to any other remedy provided to combat any restrictive practices

related to bids and contracts, bids that are suspicious will be reported to the Competition Commission for

investigation and possible imposition of administrative penalties in terms of section 59 of the Competition Act No

and or may be reported to the National Prosecuting Authority (NPA) for criminal investigation and or

may be restricted from conducting business with the public sector for a period not exceeding ten (10) years in terms

of the Prevention and Combating of Corrupt Activities Act No or any other applicable legislation.

I CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPHS 1, 2 and 3 ABOVE IS CORRECT. I ACCEPT

That the state may reject the bid or act against me in terms of paragraph 6 of PFMA SCM

Instruction /22 on preventing and combating abuse in the supply chain management

i) The information furnished is true and correct;

ii) The preference points claimed are in accordance with the General Conditions as indicated in paragraph 1 of

this form;

iii) In the event of a contract being awarded as a result of points claimed as shown in paragraphs 1.4 and 4.2,

the contractor may be required to furnish documentary proof to the satisfaction of the organ of state that the

claims are correct;

iv) If the specific goals have been claimed or obtained on a fraudulent basis or any of the conditions of contract

have not been fulfilled, the organ of state may, in addition to any other remedy it may have –

(a) disqualify the person from the tendering process;

(b) recover costs, losses or damages it has incurred or suffered as a result of that person’s

conduct;

(c) cancel the contract and claim any damages which it has suffered as a result of having to

make less favourable arrangements due to such cancellation.

(d) recommend that the tenderer or contractor, its shareholders and directors, or only the

shareholders and directors who acted on a fraudulent basis, be restricted from obtaining

business from any organ of state for a period not exceeding 10 years, after the audi alteram

partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

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Signature(s) of tenderer(s)

Surname and name: ................................................................

Date: ...............................................................

Address: ...............................................................

...............................................................

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on a quarterly basis and make recommendations based

on the Health Risk Screening analysis

Monitoring and Evaluation tool (Return on Well established monitoring and evaluation tool, that is

Investment): able to:

a. Assess employees risk profiles

b. Assess the effectiveness of the services

c. Determine return on investment

section 4:

a. Tele-counselling services.

b. Life management services.

c. Well established Face-to-Face Psychological Counselling Service.

d. Critical incident and stress debriefing services.

e. Health Risk Screening

f. Monitoring and evaluation tool.

g. Well established administration with a system that generates reports on monthly, quarterly and annual

basis outlining the data as outlined in the project scope

h. Training on how to utilise the service (orientation sessions for employees).

i. Two additional sessions at the discretion of the Therapist and the Organisational Development Manager.

j. Critical incident and debriefing sessions.

k. Marketing of the programme to increase awareness and utilization in order to promote pro-active and

healthy living.

1.17. “Local content” means that portion of the bidding price which is not included in the imported content

provided that local manufacture does take place.

1.18. “Manufacture” means the production of products in a factory using labour, materials, components

and machinery and includes other related value-adding activities.

1.19. “Order” means an official written order issued for the supply of goods or works or the rendering of

a service.

1.20. “Project site,” where applicable, means the place indicated in bidding documents.

1.21. “Purchaser” means the organization purchasing the goods.

1.22. “Republic” means the Republic of South Africa.

1.23. “SCC” means the Special Conditions of Contract.

1.24. “Services” means those functional services ancillary to the supply of the goods, such as transportation

and any other incidental services, such as installation, commissioning, provision of technical

assistance, training, catering, gardening, security, maintenance and other such obligations of the

supplier covered under the contract.

1.25. “Written” or “in writing” means handwritten in ink or any form of electronic or mechanical writing.

2. Application 2.1. These general conditions are applicable to all bids, contracts and orders including bids for

functional and professional services, sales, hiring, letting and the granting or acquiring of

rights, but excluding immovable property, unless otherwise indicated in the bidding

documents.

2.2. Where applicable, special conditions of contract are also laid down to cover specific

supplies, services or works.

2.3. Where such special conditions of contract are in conflict with these general conditions, the

special conditions shall apply.

3. General 3.1. Unless otherwise indicated in the bidding documents, the purchaser shall not be liable for

any expense incurred in the preparation and submission of a bid. Where applicable a non-

refundable fee for documents may be charged.

3.2. With certain exceptions, invitations to bid are only published in the Government Tender

16. Payment
17. Prices
18. Contract amendments
19. Assignment
20. Subcontracts
21. Delays in the supplier’s performance
22. Penalties
23. Termination for default
24. Dumping and countervailing duties
25. Force Majeure
26. Termination for insolvency
27. Settlement of disputes
28. Limitation of liability
29. Governing language
30. Applicable law
31. Notices
32. Taxes and duties
33. National Industrial Participation Programme (NIPP)
34. Prohibition of restrictive practices

Employee Wellness Programme

General Conditions of Contract

1. Definitions 1. The following terms shall be interpreted as indicated:

1.1. “Closing time” means the date and hour specified in the bidding documents for the

receipt of bids.

1.2. “Contract” means the written agreement entered into between the purchaser and the supplier, as

recorded in the contract form signed by the parties, including all attachments and appendices thereto

and all documents incorporated by reference therein.

1.3. “Contract price” means the price payable to the supplier under the contract for the full and proper

performance of his contractual obligations.

1.4. “Corrupt practice” means the offering, giving, receiving, or soliciting of anything of value to influence

the action of a public official in the procurement process or in contract execution.

1.5. "Countervailing duties" are imposed in cases where an enterprise abroad is subsidized by its

government and encouraged to market its products internationally.

1.6. “Country of origin” means the place where the goods were mined, grown or produced or from which

the services are supplied. Goods are produced when, through manufacturing, processing or substantial

and major assembly of components, a commercially recognized new product results that is

substantially different in basic characteristics or in purpose or utility from its components.

1.7. “Day” means calendar day.

1.8. “Delivery” means delivery in compliance of the conditions of the contract or order.

1.9. “Delivery ex stock” means immediate delivery directly from stock actually on hand.

1.10. “Delivery into consignees store or to his site” means delivered and unloaded in the specified store or

depot or on the specified site in compliance with the conditions of the contract or order, the supplier

bearing all risks and charges involved until the supplies are so delivered and a valid receipt is obtained.

1.11. "Dumping" occurs when a private enterprise abroad market its goods on own initiative in the RSA

at lower prices than that of the country of origin and which have the potential to harm the local

industries in the RSA.

1.12. “Force majeure” means an event beyond the control of the supplier and not involving the supplier’s

fault or negligence and not foreseeable. Such events may include, but is not restricted to, acts of the

purchaser in its sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine

restrictions and freight embargoes.

1.13. “Fraudulent practice” means a misrepresentation of facts in order to influence a procurement process

or the execution of a contract to the detriment of any bidder, and includes collusive practice among

bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive

levels and to deprive the bidder of the benefits of free and open competition.

1.14. “GCC” means the General Conditions of Contract.

1.15. “Goods” means all of the equipment, machinery, and/or other materials that the supplier is required

to supply to the purchaser under the contract.

1.16. “Imported content” means that portion of the bidding price represented by the cost of components,

parts or materials which have been or are still to be imported (whether by the supplier or his

subcontractors) and which costs are inclusive of the costs abroad, plus freight and other direct

importation costs such as landing costs, dock dues, import duty, sales duty or other similar tax or

duty at the South African place of entry as well as transportation and handling charges to the factory

in the Republic where the supplies covered by the bid will be manufactured.

Employee Wellness Programme

1.17. “Local content” means that portion of the bidding price which is not included in the imported content

provided that local manufacture does take place.

1.18. “Manufacture” means the production of products in a factory using labour, materials, components

and machinery and includes other related value-adding activities.

1.19. “Order” means an official written order issued for the supply of goods or works or the rendering of

a service.

1.20. “Project site,” where applicable, means the place indicated in bidding documents.

1.21. “Purchaser” means the organization purchasing the goods.

1.22. “Republic” means the Republic of South Africa.

1.23. “SCC” means the Special Conditions of Contract.

1.24. “Services” means those functional services ancillary to the supply of the goods, such as transportation

and any other incidental services, such as installation, commissioning, provision of technical

assistance, training, catering, gardening, security, maintenance and other such obligations of the

supplier covered under the contract.

1.25. “Written” or “in writing” means handwritten in ink or any form of electronic or mechanical writing.

2. Application 2.1. These general conditions are applicable to all bids, contracts and orders including bids for

functional and professional services, sales, hiring, letting and the granting or acquiring of

rights, but excluding immovable property, unless otherwise indicated in the bidding

documents.

2.2. Where applicable, special conditions of contract are also laid down to cover specific

supplies, services or works.

2.3. Where such special conditions of contract are in conflict with these general conditions, the

special conditions shall apply.

3. General 3.1. Unless otherwise indicated in the bidding documents, the purchaser shall not be liable for

any expense incurred in the preparation and submission of a bid. Where applicable a non-

refundable fee for documents may be charged.

3.2. With certain exceptions, invitations to bid are only published in the Government Tender

Bulletin. The Government Tender Bulletin may be obtained directly from the Government

Printer, Private Bag X85, Pretoria 0001, or accessed electronically from

www.treasury.gov.za

4. Standards 4.1 The goods supplied shall conform to the standards mentioned in the bidding documents

and specifications.

Employee Wellness Programme

”all applicable taxes” includes value- added tax, pay as you earn, income tax, unemployment insurance fund

contributions and skills development levies.

5.2 Other expenses, for example accommodation (specify, eg. Three

star hotel, bed and breakfast, telephone cost, reproduction cost,

etc.). On basis of these particulars, certified invoices will be checked

for correctness. Proof of the expenses must accompany invoices.

4.3. Name of company/firm...............................................................................

4.4. Company registration number: .....................................................................

4.5. Type of company/ firm

 Partnership/Joint Venture / Consortium

 One-person business/sole propriety

 Close corporation

 Public Company

 Personal Liability Company

 (Pty) Limited

 Non-Profit Company

 State Owned Company

not limited to:

i. Divorce

ii. Consumer

iii. Children

iv. Motoring

v. Financial

vi. Insurance disputes

vii. Property/land/tenant

viii. Wills

ix. Succession issues

but not limited to:

i. Assistance with garnishee orders especially if the

legislation has been breached

ii. Validation of garnishee orders

iii. Financial planning

iv. Budgeting

v. Debt management especially over-indebtedness

vi. Tax queries

7.2. Face-to-Face Counselling Services for employees

and their families using qualified and registered

psychologists/social workers

a) Up to six hourly counselling sessions to be made

available for each employee per annum per individual

issue. Face to face counselling to cover both personal

and work related problems as listed above except the

legal and financial advice.

1. Definitions 1. The following terms shall be interpreted as indicated:

1.1. “Closing time” means the date and hour specified in the bidding documents for the

receipt of bids.

1.2. “Contract” means the written agreement entered into between the purchaser and the supplier, as

recorded in the contract form signed by the parties, including all attachments and appendices thereto

and all documents incorporated by reference therein.

1.3. “Contract price” means the price payable to the supplier under the contract for the full and proper

performance of his contractual obligations.

1.4. “Corrupt practice” means the offering, giving, receiving, or soliciting of anything of value to influence

the action of a public official in the procurement process or in contract execution.

1.5. "Countervailing duties" are imposed in cases where an enterprise abroad is subsidized by its

government and encouraged to market its products internationally.

1.6. “Country of origin” means the place where the goods were mined, grown or produced or from which

the services are supplied. Goods are produced when, through manufacturing, processing or substantial

and major assembly of components, a commercially recognized new product results that is

substantially different in basic characteristics or in purpose or utility from its components.

1.7. “Day” means calendar day.

1.8. “Delivery” means delivery in compliance of the conditions of the contract or order.

1.9. “Delivery ex stock” means immediate delivery directly from stock actually on hand.

1.10. “Delivery into consignees store or to his site” means delivered and unloaded in the specified store or

depot or on the specified site in compliance with the conditions of the contract or order, the supplier

bearing all risks and charges involved until the supplies are so delivered and a valid receipt is obtained.

1.11. "Dumping" occurs when a private enterprise abroad market its goods on own initiative in the RSA

at lower prices than that of the country of origin and which have the potential to harm the local

industries in the RSA.

1.12. “Force majeure” means an event beyond the control of the supplier and not involving the supplier’s

fault or negligence and not foreseeable. Such events may include, but is not restricted to, acts of the

purchaser in its sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine

restrictions and freight embargoes.

1.13. “Fraudulent practice” means a misrepresentation of facts in order to influence a procurement process

or the execution of a contract to the detriment of any bidder, and includes collusive practice among

bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive

levels and to deprive the bidder of the benefits of free and open competition.

1.14. “GCC” means the General Conditions of Contract.

1.15. “Goods” means all of the equipment, machinery, and/or other materials that the supplier is required

to supply to the purchaser under the contract.

1.16. “Imported content” means that portion of the bidding price represented by the cost of components,

parts or materials which have been or are still to be imported (whether by the supplier or his

subcontractors) and which costs are inclusive of the costs abroad, plus freight and other direct

importation costs such as landing costs, dock dues, import duty, sales duty or other similar tax or

duty at the South African place of entry as well as transportation and handling charges to the factory

in the Republic where the supplies covered by the bid will be manufactured.

12.1. Bids submitted must be in line with the detailed specification. Failure to bid in accordance with the

above set criteria will result in the disqualification of the bids.

12.2. Any completion of the bid document in pencil or erasable ink will not be acceptable and will

automatically disqualify the submitted bid.

12.3. LEDA reserves the right to cancel or withdraw this bid if:

12.3.1. Due to changed circumstances, there is no longer a need for these services; or

12.3.2. Funds are no longer available to cover the total envisaged expenditure; or

12.3.3. No acceptable bids are received; or

12.3.4. Negotiating a fair market price has failed; or

12.3.5. There is a material irregularity in the tender process.

12.4. Preferential consideration will be given to bidders that are legal entities. In the case of sub-contracting

or joint venture agreement, LEDA will enter into a single contract with the principal bidder.

12.5. LEDA reserves the right to call oral interviews with short-listed bidders before final selection.

12.6. LEDA reserves the right to conduct supplier due diligence prior to final award or at any time during the

contract period. This may include surprise site visits.

Employee Wellness Programme

12.7. Bidders who are not registered on Central Supplier Database (CSD) must register before submission of

bids.

12.8. Any completion of the bid document in pencil or erasable ink will not be acceptable and will automatically

disqualify the submitted bid.

12.9. Successful bidder will be required to sign a Service Level Agreement (SLA).

12.10. Notwithstanding shortcomings and/or inconsistencies, if any, in this specification, which is only a

minimum specification, a bidder shall make provision for a complete solution that will deliver the required

service efficiently and cost-effectively.

12.11. Bid documents should be deposited in the tender box situated at the premises of LEDA at Development

House, 1 Main Street, Lebowakgomo on or before 09 September 2026 at 11h00 which is the closing

date for this bid.

12.12. Bids received after the closing date and time will not be accepted for consideration and where

practicable, be returned unopened to the bidder.

12.13. All bids submitted must be sealed and bear the official bid number as well as the title of this request for

bids on the outside.

12.14. This request for bid document contains confidential information about LEDA, which has been provided

to supply potential bidders with the data necessary to provide a holistic response.

12.15. No part of the contents may be used, copied, disclosed or conveyed in whole or in part to any party, in

any manner whatsoever without the prior written permission of LEDA.

12.16. Any reproduction or transmission of information contained in this document except for the sole purpose

of responding to this bid is strictly prohibited.

12.17. References to LEDA must not be made in any literature, promotional material, and brochures or sales

presentations without the express written consent of LEDA.

13. Clarification / queries

12.1. The process of clarification required by a bidder regarding the meaning or interpretation of the Terms

of Reference, or any other aspects concerning the bid will be done in writing (letter, facsimile or e-

mail).

12.2. Telephonic requests for clarification will not be considered.

12.3. The cut-off date for queries is 5 September 2026 at 16h00

12.4. The bid reference number should be quoted in all correspondence.

12.5. The contact persons are as follows:

Administrative Enquiries : Ms Maxine Mothotse

E-mail : [email protected]

Technical Enquiries : Ms Doris Shavhani

E-mail : [email protected]

Proposals and supporting documentation must be placed in the Tender Box in a sealed envelope

clearly marked

Employee Wellness Programme

Appointment of a service provider to render employee wellness

Services

Street Address: Limpopo Economic Development Agency

Enterprise Development House

Main Road, Lebowakgomo

0739

Employee Wellness Programme

Government procurement

General conditions of contract

July 2010

Notes

The purpose of this document is to:

(i) Draw special attention to certain general conditions applicable to government bids,

contracts and orders; and

(ii) To ensure that clients be familiar with regard to the rights and obligations of all

parties involved in doing business with government.

In this document words in the singular also mean in the plural and vice versa and words

in the masculine also mean in the feminine and neuter.

• The General Conditions of Contract will form part of all bid documents and may not

be amended.

• Special Conditions of Contract (SCC) relevant to a specific bid, should be compiled

separately for every bid (if applicable) and will supplement the General Conditions of

Contract. Whenever there is a conflict, the provisions in the SCC shall prevail.

Employee Wellness Programme

Table of clauses

1. Definitions
2. Application
3. General
4. Standards
5. Use of contract documents and information; inspection
6. Patent rights
7. Performance security
8. Inspections, tests and analysis
9. Packing
10. Delivery and documents
11. Insurance
12. Transportation
13. Incidental services
14. Spare parts

c. To provide a structured framework for the evaluation of proposals.

b. All calls to be recorded for quality and future

During this stage, bids will be evaluated based on compliance with the administrative and mandatory

in disqualification of the bid prior to the functionality evaluation stage.

validity of all submitted documents and compliance statuses during the evaluation process and prior to

submission will result in a zero (0) score for

Preference Points Claim Form – SBD

NO Specific Goals. In the case of a Joint Venture

(JV), a consolidated preference points claim form

8.2. Phase 2: Technical Evaluation Criteria = 100 points

All bidders are required to respond to the technical evaluation criteria.

• Only Bidders that have met the Pre-Qualification Criteria will be evaluated in Phase 2 for functionality.

Functionality will be evaluated in accordance with the Evaluation Criteria stipulated in the terms of reference.

• A bidder that scores less than 70%

Ence points claim form in terms of the preferential procurement regulations 2022

This preference form must form part of all tenders invited. It contains general information and serves as a claim form for

preference points for specific goals.

1.1 The following preference point systems are applicable to invitations to tender

the 80/20 system for requirements with a Rand value of up to R50 000 000 (all applicable taxes included);

the 90/10 system for requirements with a Rand value above R50 000 000 (all applicable taxes included).

a) The applicable preference point system for this tender is the 80/20 preference point system.

b) 80/20 preference point system will be applicable in this tender. The lowest/ highest acceptable tender will be

1.3 Points for this tender (even in the case of a tender for income-generating contracts) shall be awarded for

(b) Specific Goals.

The maximum points for this tender are allocated as follows