Refurbishment of turbine oil pumps (seal oil, seal oil vacuum, stator coolant, ammonia dosing) at grootvlei power station – 5-Year contract

The document provided is only Part 2: Pricing Data (TSC3 Option A) for the refurbishment and delivery of turbine auxiliary oil pumps at Grootvlei Power Station. It contains pricing assumptions and the price list for four pump types (seal oil, seal oil vacuum, stator coolant, ammonia dosing) over a 5-year period. No general scope description beyond the pump types and quantities is included.

No eligibility criteria specified

The tender covers refurbishment and delivery of four types of turbine auxiliary oil pumps at Grootvlei Power Station over a 5-year period. Specific pump types and quantities are detailed in the pricing schedule (C2.2):

• Section 1: Seal oil pumps (screw type, 126 L/min, 1470 RPM, 2.2 kW, IMO ACE SAS/038/GVE GVNVBP, P/N SAS01317B) – includes collection/delivery (9000 km), strip/assess (300 activities), new shafts (10), new impellers (10), new casings (10), provisional full reassembly (150 activities), performance tests (300 activities).
• Section 2: Seal oil vacuum pumps (vacuum type, 40 cm3/hr, 1725 RPM, 31 ft3/min, 60 Hz, P/N L/H40) – includes collection/delivery (9000 km), strip/assess (150 activities), motor tests (150), new shafts (10), new impellers (10), new casings (10), new motors (10), provisional full reassembly (150), post-repair performance tests (150).
• Section 3: Stator coolant pumps (mono pump D900, rubber natural mark A, P/N 115090-2250) – includes collection/delivery (9000 km), strip/assess (300 activities), new shafts (10), new impellers (10), new casings (10), provisional full reassembly (150), static pressure tests (300).
• Section 4: Ammonia dosing pumps (dosing type, 45 L/hr, 2800 RPM, 10 bar, 0.12 kW, model CEGA45S4N3/F, ref 060550380) – includes collection/delivery (9000 km), strip/assess (100 activities), motor tests (100), new shafts (5), new impellers (5), new casings (5), new motors (5), provisional full reassembly (100), post-repair performance tests (100).

All refurbishment work must include NDT, technical reporting, and replacement of routine sacrificial wear spares (seals, gaskets, bearings, etc.) as part of the reassembly rates.

Pricing is under NEC3 Term Service Contract (TSC3) Option A – a priced contract. The Price List (C2.2) must be completed with rates and totals for each item. Items may be priced as lump sums or as rates multiplied by expected quantities. No adjustment to lump-sum items if quantities change; only compensation events can change prices. The Price List is a pricing document only – service instructions are in the Service Information. The contractor must link Price List items to operations in the first Clause 21.2 plan. No bond, guarantee, or payment terms are stated in the provided document.

No specific requirements found

|Clause |Statement |Data |

The tender covers maintenance services on a routine, non-routine, and as-and-when-required basis for seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps at Grootvlei Power Station. The contract period is 5 years.

{"name":null,"email":null,"phone":null,"department":"ies ( Quality/Product related risks, not OHS risks) 1","address":null}

Returnable documents: Form A must be completed and signed. No other returnable forms are specified in the provided document. Submission method and address are not stated.

Quality requirements are evaluated with a pass/fail indicator (Yes=1) across five sections: A (ISO 9001 QMS certification or documented QMS complying with ISO 9001), B (Evidence of QMS in operation, including documented information for roles, vendor management, risk/opportunities, materials certificates, and resources), C (Draft Contract Quality Plan), D (Quality Control Plan/ITP on similar work), and E (Form A completed and signed, plus documented NDT performance). Bidders must meet all applicable criteria. No scoring weights or minimum qualifying scores are stated beyond the indicator system.

Scope: Refurbishment and delivery of turbine auxiliary oil pumps — seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps at Grootvlei Power Station, for a 5-year period. Maintenance services on routine, non-routine, and as-and-when-required basis. Quality requirements include providing materials/product test certificates, adequate resources (rigging/lifting equipment with maintenance records, appropriate transportation with maintenance records), and documented NDT performance.

The quality requirements document was issued on 19/02/2025. No other quality-related dates are stated.

Bidders must hold a valid ISO 9001 certificate from an approved and authorised certification authority with recognised international accreditation, with the certificate scope defined and relevant, and the certificate must be valid (not expired). Alternatively, bidders may provide objective evidence of a documented QMS complying with ISO 9001. Bidders must complete and sign Form A. No other eligibility criteria (e.g. CSD registration, tax clearance, B-BBEE level, CIDB grading) are stated in the provided document.

Quality requirements are evaluated using a Yes=1 indicator across sections: A (ISO 9001 certification or documented QMS), B (QMS in operation), C (Draft Contract Quality Plan), D (Quality Control Plan/ITP), and E (Form A and NDT documentation). Each section has a score; the document does not specify a minimum pass mark or weighting beyond the indicator.

The main contractor/supplier must provide notification to Eskom prior to the appointment of contractors or suppliers for the commencement of work.

Returnable document: Annexure B (Acknowledgement Form for Eskom OHS legal and other requirements) must be completed, signed by an authorised person (CEO/Director/Managing Director), witnessed by two witnesses, and submitted with the bid. The form acknowledges understanding of and compliance with Eskom OHS requirements.

The bidder must sign and submit the Annexure B acknowledgement form confirming understanding and compliance with Eskom OHS requirements. No other evaluation criteria are stated in the provided document.

The main contractor/supplier must demonstrate the process and selection criteria applied when appointing contractors and suppliers, and provide notification to Eskom prior to appointing contractors or suppliers for commencement of work. The main supplier is accountable for managing its contractors/suppliers to ensure compliance with legal and Eskom requirements.

The supplier/contractor/tenderer must understand and comply with the following OHS requirements when working at or rendering a service to Eskom (not limited to these):

• Eskom contractor Health and Safety requirements standards 32-136
• OHS specification/requirements provided
• Occupational Health and Safety Act
• Compensation for Occupational Diseases and Illnesses Act

After contract award, the supplier must fully align its processes to Eskom's OHS requirements (policies, procedures, standards).

Penalties will be enforced on the main supplier for non-conformance to Eskom and/or statutory OHS requirements.

All employees (contractors/suppliers) must undergo the relevant Eskom induction.

The main contractor/supplier must:

• Demonstrate the process and selection criteria for appointing contractors/suppliers.
• Notify Eskom prior to appointing contractors/suppliers.
• Ensure contractors/suppliers have adequate resources and competencies.
• Monitor contractors/suppliers through audits and assessments for OHS compliance.
• Provide grounds for termination of work done by contractors/suppliers.
• Deal with non-conformances/non-compliance by contractors/suppliers directly in terms of performance and penalty processes.

Eskom reserves the right to verify compliance and may request copies of testimonials/references and contact details of clients (including Eskom) for previous similar work.

The Annexure B acknowledgement form must be completed with the company/supplier name, name of the authorised person (CEO/Director/Managing Director), signature, date, and two witness signatures.

The main contractor/supplier must:

• Demonstrate to Eskom the process and selection criteria applied when appointing contractors and suppliers.
• Provide notification to Eskom prior to appointing contractors or suppliers for commencement of work.
• Ensure contractors/suppliers have adequate resources and competencies.
• Be accountable for managing its contractors/suppliers to ensure compliance with applicable legal and Eskom requirements during contract execution.
• Monitor contractors/suppliers through audits and assessments regarding OHS compliance during work execution.
• Provide grounds for termination of work done by contractors/suppliers.
• Deal with all non-conformances/non-compliance by contractors/suppliers (all tiers) directly with the main contractor/supplier in terms of performance and penalty processes.
• Eskom reserves the right to verify compliance when deemed necessary and may instruct the contractor to provide copies of testimonials/references and contact details of clients (including Eskom) for previous similar work.

The tender covers maintenance services on Seal Oil Pumps, Seal Oil Vacuum Pumps, Stator Coolant Pumps, and Ammonia Dosing Pumps.

Returnable documents: The tenderer must complete and sign the Tenderer's Quality Representative section of the tender document, acknowledging and accepting Eskom Supplier Quality Requirements as per specification 240-105658000 and ISO 9001 Standard. No other returnable forms are stated in the provided document.

The tenderer must complete and sign the Quality Representative section of the tender document. No other eligibility criteria are stated in the provided document.

The tenderer must comply with ISO 9001 clauses covering context of the organisation, leadership, planning, support, operation, performance evaluations, and improvement, as well as quality principles including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.

Post-contract award, Eskom will apply contract execution and supplier quality performance monitoring as per clause 3.7 of 240-105658000.

The tenderer must complete and sign the Tenderer's Quality Representative section to accept Eskom Supplier Quality Requirements as per 240-105658000 and ISO 9001 Standard. No other compliance requirements are stated in the provided document.

The tenderer must complete and sign the Quality Representative section of the tender document. No other evaluation criteria are stated in the provided document.

|Clause |Statement |Data |

Closing date: 14 September 2026 at 10:00. No briefing or site visit dates are stated in the document.

Employer: Eskom Holdings SOC Ltd (reg no: 2002/015527/30), registered office at Megawatt Park, Maxwell Drive, Sandton, Johannesburg. No other contact details are provided in the document.

Returnable documents: all must be completed, signed and submitted with the quotation. The contract is an NEC3 Term Service Contract (TSC3) with main Option A (priced contract with price list), dispute resolution Option W1, and secondary Options X1, X2, X17, X18, X19 and Z. The Contractor must submit a first plan for acceptance within 1 week of the Contract Date. A tax invoice must be provided within one week of receiving a payment certificate. The Contractor must provide insurance certificates when requested. Disqualification risks: failure to submit required documents, late submission, or non-compliance with the ethics clause (Z11) prohibiting coercive, collusive, corrupt, fraudulent or obstructive actions.

The contractor must be registered on the CSD (Central Supplier Database) and have a valid tax clearance (SARS TCS or tax pin). The contractor must comply with B-BBEE requirements; any change in B-BBEE status must be notified to the Employer within 7 days, and an updated verification certificate submitted within 30 days. The contractor must not cede, delegate, or assign any rights without written consent. If a joint venture, all parties are jointly and severally liable, and the key person must be notified within two weeks of the Contract Date. The contractor must comply with the ethics clause (Z11) prohibiting coercive, collusive, corrupt, fraudulent, or obstructive actions. The contractor must provide insurance certificates as required. The contractor must comply with the asbestos regulations and the Employer's Asbestos Standard. The contractor must submit a first plan within 1 week of the Contract Date. The contractor must provide a tax invoice within one week of receiving a payment certificate.

The service is the refurbishment and delivery of turbine auxiliary oil pumps - seal oil pumps, seal oil vacuum pumps, stator coolant pumps and ammonia dosing pumps at Grootvlei Power Station for a period of 5 years on an as and when required basis. The Affected Property is Grootvlei Power Station. The service period is 60 months. The service information is in Part 3: Scope of Work and all documents and drawings to which it makes reference. Low service damages apply per Annexure A: delivery date for refurbishment of the pumps (weight 15%, target 0 days) - delay by 1 day = 5%, delay by 2-4 days = 7.5%, delay by 5 days or more = 10% of the task order/purchase order value. Non-conformance reports (NCR) issued to Contractor/NCR response overdue (weight 20%, target 0) - 2 NCRs = 5%, 4 NCRs = 7.5%, 6 NCRs = 10%. Poor workmanship (quality work) (weight 20%, target 0) - if pumps fail within 1 day after installation = 5%, within 2 days = 7.5%, within 3 days = 10%.

The contract is a priced contract with price list. Payment is assessed 1 week after delivery, and payment occurs 30 days after assessment date. The currency is South African Rand. Interest on late payment is the publicly quoted prime rate of Standard Bank of South Africa (for Rand amounts) or LIBOR (for other currencies). The Contractor's liability for indirect or consequential loss is limited to R0.0 (zero Rand). The Contractor's total liability is limited to the total of the Prices at the Contract Date, except for additional excluded matters (defects due to design, manufacture outside the Affected Property, loss/damage to property other than Employer's, death/injury to persons, IP infringement) which are not limited. The Employer's liability for indirect or consequential loss is limited to R0.00. Insurance requirements: the Contractor must provide insurances as per Insurance Table A (loss/damage to Employer's property, Plant and Materials, Equipment, third-party liability, employer's liability) and the Employer provides insurances as per Insurance Table B (Assets All Risk, Contract Works, Environmental Liability, General and Public Liability, Transportation, Motor Fleet, Terrorism, Cyber Liability, Nuclear Material Damage, etc.).

CSD registration required. Valid tax clearance (SARS TCS or tax pin) required. B-BBEE compliance required; any change in B-BBEE status must be notified within 7 days and updated verification certificate submitted within 30 days. The contract includes an ethics clause (Z11) prohibiting coercive, collusive, corrupt, fraudulent or obstructive actions. The contractor must comply with the Employer's Asbestos Standard 32-303 and the Asbestos Regulations (GNR 155 of 10 February 2002). The contractor must comply with the Construction Regulations 2014 under the Occupational Health & Safety Act 85 of 1993. The contractor must provide insurance certificates as required. The contractor must not cede, delegate or assign without written consent. Joint ventures: all parties jointly and severally liable; key person must be notified within two weeks of Contract Date.

The contract covers the refurbishment and delivery of turbine auxiliary oil pumps (seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps) at Grootvlei Power Station, on an as-and-when-required basis for a period of 5 years.

The contract is for the refurbishment and delivery of turbine auxiliary oil pumps, specifically seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps at Grootvlei Power Station. The work is on an as-and-when-required basis over a period of 5 years.

This document is Eskom's Supplier Quality Management specification (240-105658000, Rev 3), which applies to all Eskom suppliers and sub-suppliers. It requires suppliers to develop, implement, maintain and continually improve a quality management system (QMS) conforming to ISO 9001. The specification forms part of all Eskom RFIs, RFQs, RFPs and contracts for products and services.

{"closingDate":"17 October 2021"}

{"name":null,"email":null,"phone":null,"department":"Supply Chain Management","address":null}

Unable to extract eligibility criteria

Title: Supplier Quality Management: Document Identifier: 240-105658000

Alternative Reference QM 58

Number:

Area of Applicability: Eskom Holdings SOC Ltd

Functional Area: Quality Management

Revision: 3

Total Pages: 28

Next Review Date: October 2024

Disclosure Controlled Disclosure

Classification:

Compiled by Supported by Functional Authorized by

Responsibility

SA Sambo P Dondashe L Meyer K Pather

Chief Advisor Middle Manager Acting Senior General Manager

Quality Quality Manager Quality Risk and

Management Management Management Sustainability

Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021

EDC TN Formatted 15.10.2021

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

Content

. Introduction ............................................................................................................................... 3

2. Supporting Clauses .................................................................................................................. 3

2.1 Scope ............................................................................................................................... 3

2.1.1 Purpose ................................................................................................................. 3

2.1.2 Applicability ........................................................................................................... 3

2.1.3 Effective date ......................................................................................................... 3

2.2 Normative/Informative References ................................................................................... 3

2.2.1 Normative .............................................................................................................. 3

2.2.2 Informative............................................................................................................. 3

2.3 Definitions ........................................................................................................................ 4

2.4 Abbreviations ................................................................................................................... 5

2.5 Roles and Responsibilities ............................................................................................... 6

2.6 Process for Monitoring ...................................................................................................... 6

2.7 Related/Supporting Documents ........................................................................................ 6

3. Pre-Contract Award: Quality Requirements .............................................................................. 7

3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7

3.2 Quality Plan ...................................................................................................................... 8

3.3 Contract Quality Plan........................................................................................................ 8

3.4 Quality Control Plan ....................................................................................................... 10

3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16

3.7 Post-Contract Award ...................................................................................................... 17

3.7.1 Contract Execution .............................................................................................. 17

3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18

3.7.3 Supplier Quality Audit .......................................................................................... 18

3.8 Standard Conditions ....................................................................................................... 19

3.8.1 Rights of Access .................................................................................................. 19

3.8.2 Eskom Rights to Information ................................................................................ 20

3.8.3 Preservation ........................................................................................................ 21

3.8.4 Quality Audits Related Conditions ....................................................................... 25

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by

Eskom ................................................................................................................. 25

3.8.6 Special Processes ............................................................................................... 26

4. Acceptance ............................................................................................................................. 27

5. Revisions ................................................................................................................................ 27

6. Development Team ................................................................................................................ 27

7. Acknowledgements ................................................................................................................ 28

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

The intention of this specification is to specify and describe the minimum quality requirements for all

existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,

vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s

position is to partner with suppliers who fully demonstrate commitment to the development,

implementation, and maintenance of a quality management system (QMS) that conforms to the

requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve

their QMS and enhance service delivery by implementing and conforming to the standard.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

The purpose of this specification is to outline the requirements according to which suppliers shall

 develop,

 implement,

 maintain, and

 continually improve

a quality management system (QMS) based on ISO 9001, which should form the basis for conformity

to Eskom quality requirements and continually adhere to them throughout the duration of a contract

2.1.2 Applicability

This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,

suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests

for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products

and services.

2.1.3 Effective date

Date of authorisation of the specification

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems – Requirements

[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.

2.2.2 Informative

[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary

[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects

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Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained

Success

[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy

[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure

[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )

[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions

[11] 240-12248652 Supplier Quality Management: List of Tender Returnables

[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and

Activities

[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures

2.3 Definitions

The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.

2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product

may comprise multiple individual components

2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality

required by the contract. It is a framework for the contractor’s process for delivering quality.

Purpose of a CQP is to outline how the results defined in the specifications will be achieved.

2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/

manufacturing shall not proceed without the attendance of, and written authorisation of, an

Eskom representative or Eskom inspection agency, whichever is applicable.

2.3.4 Intervention Points: those control points indicated by the various controlling bodies

concerned with the implementation of a specific QCP/ ITP. These can be in the form of

inspection, hold points, surveillances, witnesses, reviews and verifications.

2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of

performing quality assurance/ quality control, monitoring, inspection and/ or expediting

services.

2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or

health, causes an environmental incident, cause a huge production loss or major equipment

damage. Equipment that are safety/ redundancy/ protective device or covered by statutory

regulations requirements.

2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,

causes significant costs or secondary damage.

2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,

environmental, cost, availability and/ or reliability of plant.

2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that

renders the quality of an item, component, or product unacceptable or indeterminate. The

term also covers a deficiency in, or deviation from/non-adherence to, the quality management

system requirements, prescribed production processes, and/or related documentation such

as procedures and instructions.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be

applied to a specific object.

2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the

execution of the project, inclusive of test methods, procedures, and acceptance criteria (This

term is equivalent to QIP and ITP).

2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.

Requirements are generally specified in the purchase order and/or contract documentation,

but may not be limited to these.

2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside

the control room (breakers, bus-bars, CT’s, VT’s and transformers).

2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control

and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and

tele-control).

2.3.15 Special Process: is any production or service process which generates products or services

which cannot be measured, monitored, or verified prior to delivery and use.

2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.

A supplier may be a natural or legal person and includes any employee acting within the

course and scope of his/her employment or any agent or manager acting for, or on behalf of,

or in the interests of, the person registered as supplier on the Eskom supplier database.

2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that

enters into a subcontract and assumes some of the obligations of the supplier or prime

contractor.

2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection

activity will take place. Work may proceed, provided Eskom or its inspection agency has been

formally notified and confirmed that inspection is waived.

2.4 Abbreviations

Abbreviation Explanation

AIA Approved Inspection Authority

CA Corrective Action

CQP Contract Quality Plan

FIDIC Federation Internationale Des Ingenieurs- Conseils

FMECA Failure Mode, Effects and Criticality Analysis

HAZOP Hazard and Operability Study

ISO International Organisation for Standardisation

ITP Inspection and Test Plan

NC Nonconformity

NDT Non Destructive Testing

PMI Positive Material Identification

QCP Quality Control Plan

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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Abbreviation Explanation

QMS Quality Management System

PQP Project Quality Plan

RFI Request for Information

RFQ Request for Quotation

RFP Request for Proposal

SHEQ Safety, Health, Environment, and Quality

SETA Skills Education Training Authorities

WPS Welding procedure specifications

WQR Welder’s Qualification Record

2.5 Roles and Responsibilities

Eskom Quality representative/ professional will select applicable requirements for existing and

potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier

Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001

Standard).

The existing and/ or potential suppliers must complete, sign and return Form A with the other

returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and

responsibilities for this standard are defined within the text of this specification.

2.6 Process for Monitoring

The application of this specification throughout Eskom shall be audited as per the management

system audit schedule.

2.7 Related/Supporting Documents

The documents superseded by this specification: all divisional and business unit supplier quality

requirements standards and/or specifications.

Forms and templates:

[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management

Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form

A)

[2] 240-109253698 Template for a Typical Contract Quality Plan

[3] 240-109253302 Quality Control Plan/Inspection and Test Plan

[4] 240-126469599 Method Statement Template.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3. Pre-Contract Award: Quality Requirements

The quality assessment criteria and Form A of this specification will be selected and completed by

an Eskom Quality representative/ professional who will identify the applicable supplier quality

requirements to be met.

Form A of this specification must also be completed and signed by the supplier responding to an

Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements

as per this specification and ISO 9001 Standard or any additional quality requirements specific to

the scope of work.

3.1 Supplier and Sub-Supplier Quality Management System Requirements

3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS

that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest

applicable revision) and in accordance with the requirements of this specification.

3.1.2 Such a formal system shall consist of the appropriate documented information required by

ISO 9001 and may include a quality manual, quality plans, work procedures, work

instructions, method statements, work flow documentation, etc., as the case may be. This

requirement constitutes the most basic QMS requirements.

3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001

certificate from an accredited certification body, as indicated in the applicable Eskom

invitation (this requirement applies equally to both the supplier and any/ all manufacturing

third-party organisations mentioned above).

3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,

documented, implemented, reviewed and maintained QMS that complies with the

requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the

main supplier invariably requires the assistance of a sub-supplier in order to realise its own

supply obligations. The aforementioned requirement applies equally in all cases where any

such sub-supplier’s scope of responsibility includes the provision of any of the following

activities, namely, design and development, manufacturing, maintenance, testing, storage,

delivery, installation, commissioning, and project management, or in the cases the supplier

name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must

ensure that the changed entity can still fulfil the requirements as set out in the contract

documentation.

3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier

facilities.

3.1.6 The main supplier shall be responsible for defining and managing the specific quality

assurance and control elements applicable to the respective sub-supplier’s scope of

work/supply and ensure that its sub-supplier(s) quality programmes support Eskom

requirements.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect

the quality system prior to implementation of these changes.

3.1.8 The main supplier shall develop and implement a performance management programme for

their sub-supplier. The programme shall include, but not limited to:

 Verification of the QMS

 Audits and surveillances

 Regular assessment of the CQPs and reviews of QCPs.

 NC and Defect Management

 Inspection and test plans

 Risk management

3.2 Quality Plan

The information in this section constitutes the minimum requirements for a quality plan.

3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the

categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services

and processes shall have a documented, implemented, reviewed and maintained contract

quality plan and/or quality control plan (inspection and test plan).

3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All

production and/ or service provision shall be carried out in accordance with a documented

and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test

plan (ITP).

3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the

supplier’s quality system in order to demonstrate its ability towards both controlling and

meeting specified Eskom requirements.

Note 1: Contract Quality Plan should address the quality assurance elements related to the scope

of work and/ or technical specification.

Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality

control elements related to the scope of work and/ or technical specification.

3.3 Contract Quality Plan

The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality

plans (CQPs) and associated documentation in accordance with the requirements of project QMS

processes applicable to the sub-supplier’s scope of work.

The supplier shall, where applicable, based on scope of work criticality, ensure that procurement

documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for

supplier and Eskom review.

The main supplier shall ensure that sub-supplier CQPs are developed and implemented in

accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In

addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall

include the following (as applicable):

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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3.3.1 The management of records, including material tests, positive material identification (PMI)

testing, material certification, etc.

3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of

inspection.

3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior

to shipment.

3.3.4 The special processes related to welding: management of the welder’s qualification record

(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)

that will be used in the performance of work for supplier review and acceptance prior to

commencing manufacture. Welders shall be qualified to the specified Codes of Construction

for the applicable procedures. The requirements for qualification shall be specified by the

supplier, and welder records shall be maintained by sub-suppliers performing the work.

3.3.5 The special installation procedures and other required fabrication or manufacturing

procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)

that will be used in the performance of work shall require supplier review and acceptance

prior to commencing manufacture. The personnel carrying out special processes (for

example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully

verified by subsequent inspection and test shall be suitably qualified and, where applicable,

registered with statutory bodies as legally required, that is, as radiographic workers to conduct

radiography. The requirements for the qualification shall be specified, and personnel records

shall be maintained in accordance with the Project Quality Personnel Qualification

Specification and, where applicable, legal requirements.

3.3.6 The personnel required to perform special processes shall be certified competent through a

certificate of competency in accordance with the company’s internal training management

and competency control procedures or an external certification body (for example, NDT)

through an accredited service provider as per Skills Education Training Authorities (SETA)

requirements.

3.3.7 All personnel who perform activities that affect quality shall have their training needs identified

and documented. The required training shall be implemented in accordance with the

company’s training management and competency control procedures. All the training

certificates shall meet the SETA requirements in terms of having the unit standard completed

and the accreditation number of the service providers.

3.3.8 Instructions and requirements for equipment and materials storage, preservation, and

maintenance, including identification of materials required for preservation and maintenance,

are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that

appropriate resources are available at the time of delivery.

3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s

sub-suppliers by Eskom or it agent.

3.3.10 The CQP information need to include, but not limited to:

 Spells out the aspects of the QMS to be applied within a specific Eskom project, and the

methods to be utilised to ensure quality.

 Outline the resources, the communication channels, applicable documents and records to be

generated.

 Management Authority and Responsibility from both supplier and client need to outline in the

Cqp.

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 List of documents and records that will be used and submitted during the execution of the

project.

 Communications channels should include contact person and contact details

 Monitoring & measurement procedures for activities need to be indicated.

3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements

Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-

fabrication meeting and prior to commencement of manufacturing, whichever is earlier.

3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does

not have a CQP template.

3.4 Quality Control Plan

The supplier shall develop and implement processes and procedures that efficiently and effectively

monitor, verify and document the quality of the scope of work for deliverables.

The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail

sufficient to address all quality-control-related activities in a chronological order, from contract review

through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,

hand-over documentation, and certification. In addition, the supplier shall ensure compliance with

the following requirements:

3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a

supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be

performed and special attention to controls related to critical products and services.

3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and

they shall allow for the insertion of Eskom specific requirements, including hold and witness

points prior to the commencement of work.

3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection

authority or agency’s agreement prior to the commencement of work involving an activity

affected by such changes.

3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final

acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation

inspections where contracted, preservation, site acceptance tests, construction and erection

works, and pre-commissioning and commissioning tests.

3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier

Qcp/ itp.

3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at

the work location, and Eskom representatives on site shall have on-going access to this

information. Workplace documentation shall be available in English and in any workforce-

appropriate language.

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3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-

supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details

of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-

supplier scope of work.

3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper

implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by

sub-suppliers.

3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of

selected functions and to perform surveillance or audits of the work.

3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can

be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or

other risks.

3.4.11 A QCP/ ITP shall contain the following information:

 Eskom contract number and title

 The supplier’s order number

 Identification of the area of works/contract

 Description of the work, with components, item number, and activity date

 QCP/ITP unique number

 A list of the sequence of operations, including inspection and tests

 The identification of the specification, drawing number, or procedure for each operation,

with reference to the relevant criticality risk rating

 The acceptance criteria, with reference to the technical specification, in-house, national, or

international standard, with the relevant clause number for each operation

 The inspection and test activities that the supplier has nominated for its intervention points

 Provision for the inclusion of intervention points nominated by Eskom and/or its authority/

agency

 Provision for intervention point acceptance by date and signature for all parties having

intervention in the plan

 Inspection and test records to be generated by the supplier for each operation and an

indication of records to be provided to Eskom (as applicable)

3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated

documentation applicable to the sub-supplier scope of work. Any changes made to the QCP

after submission must be resubmitted to Eskom for further review. The supplier shall ensure

that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements

Specifications, including, but not limited to, the following requirements:

 Clear and unambiguous description of the equipment and location(s) at which each activity

will take place, including facility location(s)

 Identification of quality verification activity and stage

 The details of reference documents, procedures, or method statements to be utilised in

performance of the activity, including specific reference to actual sections and pages of

procedures, standards, instructions, specifications, etc.

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 Definition of acceptance criteria

 Listing of certifying or verifying documents generated to provide evidence of compliance

with specified requirements; documents are to be provided using the proper Eskom

document numbering requirements

 Identification of main supplier and sub-supplier (where applicable) third-party/approved

inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,

document review, and verification monitoring points and provision for sign-off of each of the

above-mentioned parties for each intervention point

 Qualification requirements for quality control inspectors, including any third-party/AIA

inspectors

 Listing of all proposed test procedures

 Acceptance criteria for each inspection or test in alignment with specified tolerances

 A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where

applicable), and Eskom prior to commencement of work

 Inspection or testing intervention points, including, but not limited to, factory acceptance test

and package acceptance test, witness, and hold points

3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start

of each subsequent phase.

 The supplier shall arrange coordination meetings with Eskom prior to placement of orders

for items or equipment to ensure that all technical and commercial requirements are clear

and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.

 Supplier inspection personnel, including inspection agency personnel, shall be competent

and qualified to perform inspection and testing assignments. Mobilisation of all such

personnel shall be in compliance with the Project Quality Personnel Qualification

Specification.

3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with

comprehensive, clearly written, and unambiguous inspection and testing protocols, including

processes, procedures, and methods that shall include, but not be limited to, the following:

 Requirements for inspection checklists and inspection assignments, with lists of items to be

inspected

 An inspection and testing report format, report content, schedule for report processing and

distribution, and report retention requirements

 Inspection and test report results response tracking (log) and resolution of nonconformity in

inspection and test processes, procedures, or methods and nonconformity identified in

inspection and test results

 Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the

equipment and sub-systems (if applicable)

 Hazard and Operability Study (HAZOP) report, as applicable

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier

inspection and testing programmes. These shall include review of sub-supplier inspection

reports and other quality control documentation. Additional formal assessment of

manufacturing, fabrication, and assembly facility operations shall be conducted by the

supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s

inspection and testing programmes. Assessment frequency shall be established in

consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and

performance information. The assessment scope and schedule shall be developed in

consultation with Eskom.

3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased

product compliance with specifications shall obtain document return/review status prior to

implementation.

3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to

deliver the works.

3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will

keep minutes of these meetings.

3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or

AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality

representatives who will be involved in the works, and records are to be kept.

3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the

supplier’s or sub-supplier’s premises and on site where the work is being performed. The

supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.

3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality

control activities, either in the capacity as an AIA or inspection agency, on the works

contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,

hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such

organisation to carry out its work on behalf of Eskom.

3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier

does not have a QCP/ ITP template.

3.5 Pre-Contract Award: Quality Requirement

3.5.1 Main Supplier and Sub-supplier Categories

Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are

classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality

documentation as per the tender selected category (indicated in Form A) using the list of tender

returnables document.

NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for

information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for

the procurement of products and services].

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The following are the minimum returnable documentation for Categories 1 to 4:

3.5.2 Category 1: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the

latest applicable revision). The QMS should drive the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal and external

audit reports. The audit reports must include, if applicable, nonconformity identified, and the

resulting remedial actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit a draft, or an example of an inspection and test

plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

documents (240-12248652).

3.5.3 Category 2: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed, implemented and maintained QMS

that complies with ISO 9001 or any applicable standard of quality management system (the latest

applicable revision). The following documents (approved/ signed copies) shall be submitted:

 Quality Management System manual or a documented information that have defines and

describes the QMS and its scope

 Quality Policy, aligned with the supplier’s strategic direction (documented information)

 Quality Objectives (documented information)

 Control of documented information (both maintain and retain documented information )

 Internal audit procedure (documented information)

 Control of nonconforming outputs (documented information)

 Nonconformity and Corrective action procedure (documented information)

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The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal audit reports. The

audit reports must include, if applicable, nonconformity identified, and the resulting remedial

actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or

quality control plan (QCP) on similar or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

document (240-12248652).

3.5.4 Category 3: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001

(or the latest applicable revision). The following documented information (approved/ signed

copies) shall be submitted:

o Quality management system manual or a (documented information) that have

defines and describes the QMS and its scope

o Quality Policy, aligned with the supplier’s strategic direction (documented

information)

o Quality Objectives (documented information)

o Control of documented information (both maintain and retain documented

information )

o Internal audit procedure (documented information)

o Control of nonconforming outputs (documented information)

o Nonconformity and Corrective action procedure (documented information)

The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example inspection and test plan (ITP) or

quality control plan (QCP).

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

NB: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.5.5 Category 4: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a quality method statement based on ISO 9001 and specific to the

scope of work.

 The quality method statement should address all the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic

direction). (documented information)

 The supplier shall submit a copy of quality objectives. (documented information)

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of the documented information for roles, responsibilities and

authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant

documented information are; organization charts, job descriptions, work instructions, duty

statements, manuals, procedures.

Note: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment

Supplier capability and capacity assessments shall be performed prior to contract award on potential

suppliers participating in Eskom Holdings procurement process to:

 provide products and services with high risk to operational sustainability

 work on critical plant and equipment

 supply of critical plant items or components

 provide special processes

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant

equipment, supplying commodities and providing specialised services shall be subjected to the

capability and capacity assessment.

Critical plant includes the following:

 Generation Level 1 & 2 plant

 Transmission and Distribution Power Plant & Control Plant

 Mega Projects

All potential quality risks identified will be included in the assessment report provided for the tender

evaluation.

Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:

Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether

capability and capacity assessment will be conducted.

3.7 Post-Contract Award

3.7.1 Contract Execution

The supplier shall submit the following documents within 30 days or as per stated timeline after the

contract date, prior to the commencement of work, for acceptance by Eskom:

 The supplier shall complete a QCP before contract award. This shall be reviewed and

signed off by Eskom within 30 days or as per stated timeline after contract award.

 The supplier shall complete a quality control plan and ITP(s) for review and acceptance by

Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30

days or as per stated timeline after contract award.

 The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and

by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier

and Eskom comments shall be resolved prior to commencing work.

 The equipment lists and an indication of pressurised components and systems.

Note: These plans are to be compiled in line with Eskom’s requirements and will have to be

discussed with, and approved by, Eskom prior to any work commencing.

 Correspondence shall be directed to the project manager, and periodic quality review

meetings shall be convened by Eskom with the supplier.

 The mandatory quality review meetings are to be convened by the nominated project quality

manager or his/her representative for the contract.

 Monthly quality performance and management reports are to be prepared by the supplier

during contract execution. The content of these reports shall be agreed by Eskom when

submitted to Eskom on a monthly basis.

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3.7.2 Supplier Quality Performance Monitoring Phase

During the contract execution phase, suppliers shall be monitored by Eskom for performance on

quality-related aspects.

The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to

the supplier.

The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the

execution of a contract using agreed key performance indicators. The monitored key performance

areas include the following:

 CQP and QCP /ITP

 Delivery

 Design

 Cost

 Management system

Subsequent key performance indicators associated with these areas will include the following:

 Nonconformity monitoring

 Audit and assessment evaluation scoring

 Management system compliance and accreditation

 Achievement of delivery targets as per contractual agreements

 Process improvements

 Correction and corrective action response and closure

3.7.3 Supplier Quality Audit

3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers

3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,

accredited, and experienced personnel in accordance with procedures documented in the

Cqp.

3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project

scope of work quality audits and related quality performance reviews. Supplier quality audits

and related quality performance review processes shall be designed to address evaluation

of progress towards completion of project functional area deliverables as well as final

deliverable quality.

3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional

areas and related quality performance reviews at the time of first post-contract award CQP

submission.

3.8 Standard Conditions

3.8.1 Rights of Access

Eskom:

3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts;

3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well

as any documentation, materials, or equipment associated with the work, at any time or

project work location; and

3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-

suppliers.

The supplier:

3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with

the work at any time;

3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and

witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification

shall be conducted at no extra cost to Eskom;

3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,

and supporting documentation through provision of access to view and photocopy, as

required, to support verification of scope of work requirements. Access shall include the

ability to photograph Eskom equipment, systems, system components, materials, etc.;

3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by

itself or sub-suppliers, where Eskom might not have participated in the witnessing of their

quality assurance or control (this refers to inspections, audits, etc. performed by the supplier

on its own sub-suppliers);

3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by

Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and

3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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3.8.2 Eskom Rights to Information

3.8.2.1 To expect that the works will be conducted in accordance with the contract between the

parties.

3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.

3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in

selected audits as an observer and by assessing the supplier during key work stages.

Eskom will coordinate with the supplier to develop an oversight schedule aligned with the

supplier’s audit schedule.

3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the

audit programme.

3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier

shall provide all resources to support these activities.

3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.

3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.

3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective

of the agreed payment schedule and in accordance with the conditions of contract.

3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts.

3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as

well as any documentation, materials, or equipment associated with the work, at any time or

project work location.

3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.

3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s

or sub-supplier’s premises and on site where the work is being performed.

3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs

for Eskom oversight of selected functions and to perform surveillance or audits of the work.

3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and

before delivery, construction, erection, and commissioning to measure, test, and inspect the

products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery

order at any time and for any portion of the work that is not being performed in accordance

with the specified/agreed requirements.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.3 Preservation

The supplier shall develop and implement a comprehensive preservation programme consisting of

plans, processes, procedures and actions undertaken for the purpose of planning for and

maintenance of material deliverables quality. The supplier preservation programme scope includes,

but is not limited to, the following:

3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct

implementation of, preservation programme requirements.

3.8.3.2 Development and implementation of preservation programme training appropriate to work

need.

3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of

services encompassing an online monitoring system and asset tracking during, but not

limited to the following stages: inspections, testing, shipping, transportation, storage, and

commissioning. The supplier is to enable full access during all of these stages in order to

allow the installation of the devices on Eskom-identified products and equipment, which

include the sub-supplier’s testing facilities, processing plant, and any other processes

deemed important towards effective and efficient quality control.

3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service

provider in ensuring seamless installation of the device and other associated installations.

Moreover, there is also a need to integrate data flows and systems between Eskom and the

supplier. Further details are included in the Eskom specifications and works information.

3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of

preservation requirements.

3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements

and recommendations.

3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency

with preservation programme expectations.

3.8.3.8 Preservation work plan development and plan execution performance evaluation of all

parties engaged for provision of material transportation, handling, or storage services.

3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance

at all work locations.

3.8.3.10 Development of a preservation programme records management process, in compliance

with Eskom information management requirements, which comprehensively addresses

generation, maintenance, and ready access by Eskom to all preservation programme

records.

3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for

identification of all physical asset pre-operation preservation of quality requirements. In this

reference, the term “physical assets” should be understood to include bulk materials,

including consumable items, equipment systems, system components, and any other

procured or supplied materials or equipment transferred to project control, but not deployed

for operational purposes.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.3.12 Where the project responsibility for equipment and materials management has been

formally delegated, the supplier’s preservation programme shall ensure clear and

unambiguous communication of pre-operation preservation of goods quality requirements

to sub-suppliers.

3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document

processes and procedures for efficient and effective monitoring of compliance with

programme requirements.

3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of

preservation requirements in the engineering instruction and subsequent inclusion of said

instruction in procurement documentation and shall be applicable until such time as

equipment or materials have been incorporated in an operating or operational system or

structure.

3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for

management of preservation responsibilities between project functional areas, for example,

procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to

construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level

responsibility between various subcontracted service providers.

3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project procurement, logistics, construction management,

quality, security, and other project functional areas, as required, for efficient and effective

implementation of preservation requirements. This shall take the form of a preservation

programme applicable to all systems, system components, equipment, materials, customer-

supplied materials, and other goods procured or managed under the scope of work.

3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously

address temporary, long-term, and in-transit preservation requirements, including, but not

limited to:

 requirements for protection against, or insulation from, atmospheric conditions,

sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or

other physical environment conditions;

 detailed procedures for application, use, monitoring, and maintenance of coatings,

coverings, fasteners, lines, and other components for internal and external weather

proofing;

 requirements for electrical grounding or isolation;

 requirements for internal or external environment creation, for example, inert gas

charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;

 detailed procedures for initial set-up, charging, activation, and maintenance of

internal atmosphere generation, regeneration, monitoring, and relieving systems, for

example, inert gas management systems;

 requirements for protection against, or insulation from, vibration or long-period

cyclical motion in transit, for example, wave-generated movement during sea

transport;

 internal and external structural integrity protection, for example, internal and external

bracing, padding, framing, chocking, etc.;

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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 support structure requirements, for example, stools, pads, or other devices,

substrates, or support required to ensure in-storage and in-transit stability of

systems, system components, equipment, and material, or other discrete units or

items;

 provision for physical separation and/or barriers to prevent airborne or direct

transmittal of contaminants between work areas or between work areas and storage

areas, for example, prevention of carbon steel grinding or cutting debris impact on

stainless steel elements, airborne drift of blast aggregate into vessels or machinery,

etc.;

 provision for, and final disposition of, temporary and longer-term storage or transit

required supports and related binding devices, for example, stools, stands, sea

fasteners, platforms, chocks, spacers, cabling, etc.;

 provision of requirements for temporary work platforms or other support structures

required to ensure provision of preservation services, for example, provision of a

self-elevating work platform for periodic access to elevated fittings, gauges, man-

ways, etc.;

 requirements for protection against, or insulation from, contact with other objects, for

example, padding or other protection for external tubing, fittings, or other impact-

sensitive structures or components;

 clear physical delineation of temporary and longer-term storage areas supplemented

by hard and soft barriers, as required, to maintain a protective perimeter;

 documented agreements with storage facility and transportation provider

management regarding security management, including, but not limited to, facility

access and egress control and control of access to project goods and materials

within facility boundaries or aboard vehicles or vessels; and

 detailed procedures for inspection and testing to verify performance of preservation

procedures and to provide for timely notice and corrective action to maintain

preservation status.

3.8.3.18 The supplier’s preservation management programme scope shall encompass

management of preservation requirements, from initial transfer of ownership or management

responsibility to project scope of responsibility, through any period of temporary or longer-

term storage and through any period of transit, including transit for final delivery at point of

active use or installation.

3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously

address processes and procedures to ensure that storage and control of materials are

accomplished in accordance with manufacturer recommendations, specifications, and

project-specific requirements.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

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3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions

to address preservation and control of valves, electrical motors and components,

mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,

gaskets, coatings, insulation, and other materials. Special precautions include, but are not

limited to, supplier-specified maintenance procedures related to engines, electric motors,

pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.

3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the

system, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented in purchase orders, work authorisations, and other

communications between the supplier and sub-suppliers.

3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,

supplier procurement processes shall ensure clear and unambiguous documentation of sub-

supplier input into preservation management programme requirements.

3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project logistics, construction management, quality, security,

and other project functional areas, as required, for efficient and effective implementation of

preservation requirements.

3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-

supplier responsibility for execution of all preservation management programme elements,

including, but not limited to, all systems, processes, procedures, methods, ready access to

records, and provision of equipment, tools, or services essential to efficient and effective

execution of the preservation management programme.

3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are

clearly and unambiguously defined within the project team and efficiently and effectively

implemented at all project scope of work locations. Inclusion of supplier and sub-supplier

scope of work in the development and implementation of a preservation management

programme shall be considered essential to efficient and effective preservation

management programme execution.

3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility

for oversight and management of preservation management programme elements during

every stage of project development.

3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation

records for inspection and audit.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.4 Quality Audits Related Conditions

3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review

schedule and shall incorporate the current schedule as an attachment to the supplier CQP.

3.8.4.2 The supplier’s quality audit and related quality performance review schedule development

process shall be designed to incorporate consideration of information generated by

previously conducted audits and reviews, by input from project risk management evaluations

(risk register), or from Eskom or sub-supplier subject matter expertise.

3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected

audits as an observer and by assessing the supplier during key work stages. Eskom will

coordinate with the supplier to develop an oversight schedule aligned with the supplier’s

audit schedule.

3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the

supplier reflected in the audit programme.

3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and

unscheduled, during all phases of the contract. The supplier shall provide all resources to

support these activities.

3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture

and before delivery, construction, erection, and commissioning to measure, test, and inspect

the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect

products that are being manufactured by any sub-supplier. This includes surveillances.

3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-

suppliers.

3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting

quality audits and related quality performance reviews shall be defined in the supplier CQP

and shall be in compliance with the Project Quality Personnel Qualification Specification.

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom

3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated

by the supplier as a matter of urgency in order to determine the root cause, corrective action

measures, as required, with implementation time frames.

3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to

Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days

from the date of issue of the nonconformity and should be aligned with the site

requirements/procedure.

3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the

supplier proceeding with any pending/further intervention or corrective action, as may be

required by Eskom.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during

the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in

breach of contract and shall be held liable for any repair, rework, and/or associated

replacement costs. The supplier may, in such instances, also be held liable for the full costs

associated with the conducting of follow-up audits/surveillances/inspections.

3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection

reports raised by Eskom or its appointed inspection authority/agency shall form the basis of

any action to rescind/withdraw the supplier’s qualification status.

3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and

issued to the suppliers via the contract communication protocol. The suppliers shall

investigate the matter and respond in writing to Eskom of disposition within the stated

contractual conditions.

Note: The dates for the disposition should align to contractual conditions.

3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and

shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the

system failures. The supplier with raise a Corrective Action Report and undertake Root

Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken

immediately.

3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated

contractual conditions. The Project Manager should apply contractual remedies in

accordance with Fidic/ NEC contract.

3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same

supplier within a period of 6 months or less. This must then be escalated to the management

review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then

the matter must be escalated to the supplier review committee for recommendation.

3.8.6 Special Processes

The following requirements shall be applicable as well as additional requirements as specified in the

scope of work for the provision of the following special process services:

3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified

or work methods and operators tested and qualified are controlled and all steps followed

before the work can commence.

3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication

techniques, coating, painting, etc.

3.8.6.3 All special processes (procedures and processes) shall be submitted for review and

acceptance by Eskom, accredited or certified agency. No work shall commence until these

are accepted.

3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified

or approved by an accredited body and proof of certification shall be submitted to Eskom for

review. An example for this will be the Welding Management System based on ISO 3834.

3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review

and acceptance.

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user to ensure it is in line with the authorized version on the system.

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in

accordance with the procedures, processes and/ or applicable standards/ codes.

3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by

the supplier in accordance with the applicable procedure or code and these made available

to Eskom at all times.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Kerseri Pather General Manager: Risk and Sustainability

Lenock Meyer Acting Senior Manager: Quality Management

Pamela Dondashe Middle Manager: Quality Assurance

Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management

Suzette Manthe Senior Advisor: Quality Performance and Planning

Lorna Ndlela Middle Manager: Eskom Document and Records Management

5. Revisions

Date Rev. Compiler Remarks

October 2021 3 SA Sambo Specification was due for revision and in addition, to

align the requirements with the latest Eskom business

processes and systems.

October 2018 2 SA Sambo Specification reviewed to be aligned with the

requirements of ISO 9001:2015

March 2016 1 SA Sambo Specification was due for revision and also to

repackage the requirements and tender returnable

documents into four categories.

December 2011 0 A Hunter New document

6. Development Team

The following people were involved in the development of this document:

 Andrew Else

 Bongi Tshabalala

 Feziwe Mogamisi

 Lesego Garegae

 Patrick Thwane

 Xolani Zuma

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Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

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7. Acknowledgements

Eskom Operational Quality Forum Members

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Reg No 2002/015527/30.

Quality control plans (QCPs) / Inspection and test plans (ITPs) must specify the activities to be inspected and tested, including test methods, procedures and acceptance criteria. The plans must clearly describe the equipment and location(s) for each activity, identify quality verification stages, and reference the relevant procedures, standards, instructions and specifications. Preservation requirements must be documented and communicated to project logistics, construction management, quality, security and other functional areas.

Quality audits and related quality performance reviews must be carried out by trained, accredited and experienced personnel in accordance with documented procedures.

Suppliers and sub-suppliers must develop, implement, maintain and improve a formal QMS conforming to the latest ISO 9001 standard. The QMS must include documented information such as quality manual, quality plans, work procedures, work instructions, method statements and workflow documentation. Unless excluded by quality category, the QMS must carry a valid ISO 9001 certificate from an accredited certification body. Eskom reserves the right to assess sub-supplier facilities. The supplier must inform Eskom of any changes to the QMS or staff affecting quality. The supplier must manage sub-supplier performance through verification of QMS, audits, surveillance, assessment of contract quality plans, review of quality control plans, nonconformity and defect management, inspection and test plans, and risk management.

The specification references Eskom's Safety, Health, Environment and Quality (SHEQ) Policy (32-727) and the IAEA Safety Standard GS-R-3.1 for application of the management system for facilities and activities.

The supplier must implement a preservation management programme covering valves, electrical motors, mechanical and rotating equipment, piping, instrumentation, flange faces, gaskets, coatings, insulation and other materials. Preservation requirements must be documented in purchase orders and work authorisations, and communicated to all relevant project functions. Sub-supplier responsibilities for preservation must be clearly defined. Eskom has free and unrestricted access to all preservation records for inspection and audit.

The specification defines quality criteria for selection, evaluation, vendor registration, management, monitoring, assessment and auditing of suppliers. Suppliers must demonstrate commitment to a QMS conforming to ISO 9001. The document references the Preferential Procurement Policy Framework Act (PPPFA) and CIDB Best Practice Guideline A4 for evaluating quality in tender submissions.

The tender covers the refurbishment and delivery of turbine auxiliary oil pumps (seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps) at Grootvlei Power Station for a 5-year period on an as-and-when-required basis. The contractor must collect damaged pumps from site, refurbish them to manufacturing specifications, and deliver them back to Grootvlei Power Station workshop.

Closing date: 2026-09-14 at 10:00. No other dates (briefings, site visits, clarification deadlines) are stated in the document.

No specific contact names, emails, or phone numbers are provided in the document. Submission address is not stated beyond the closing date and time.

Returnable documents: SBD 4 (Declaration of Interest) and SBD 9 (Certificate of Independent Bid Determination) must be completed, signed, and submitted with the bid. Proof of CSD registration and a valid tax compliance status PIN are required. Quotations must be submitted by the closing date and time (2026-09-14 at 10:00). Late submissions will be disqualified.

Evaluation will consider compliance with OHS Act and Eskom SHE policies. The contractor must have a documented environmental management system and adhere to ISO 14001:2015. At least two representatives (project co-ordinator and service manager) must be available. The contractor must collect and deliver pumps to Grootvlei Power Station. A Quality Control Plan (QCP) must be approved before work starts. Compliance with Eskom Supplier Quality Management Specification 240-105658000 and referenced standards is mandatory. Site induction and adherence to Grootvlei site regulations (including 40 km/h speed limit) are required. Qualified labour for pump refurbishment and ability to obtain manufacturing specifications are essential. Each refurbished pump must be guaranteed for at least six months.

Scope: Refurbishment and delivery of turbine auxiliary oil pumps at Grootvlei Power Station for 5 years on an as-and-when-required basis. Pumps include: Seal Oil Pumps (9 per unit, 60 refurbishments per year), Seal Oil Vacuum Pumps (9 per unit, 30 per year), Stator Coolant Pumps (9 per unit, 60 per year), and Ammonia Dosing Pumps (3 per unit, 20 per year). Work includes collecting damaged pumps from site, stripping, cleaning, performing tests (PT, shaft run-out, performance), replacing parts (bearings, seals, impellers, shafts, O-rings, diaphragms, springs, one-way valves), reassembling to design specifications, conducting static pressure tests, and delivering refurbished pumps to Grootvlei Power Station workshop. The contractor must submit a damage and inspection report, a detailed QCP for approval, and provide all tools, equipment, and labour. Each pump must be guaranteed for at least six months. Hold points for inspections by the Employer's Representative are required after stripping, before assembly, and before pressure testing. Documentation required before acceptance: inspection report, pressure test certificate, fully signed QCP, and data book package.

Pricing format: The contract is valued based on a Price List, with actual quantities determined per Task Order. Invoicing must include the contract number, VAT registration numbers (Employer's VAT number 4740101508), description of services, and amounts excluding and including VAT. Payment is made within one week of receiving a payment certificate from the Service Manager. No bonds, guarantees, or financial capacity thresholds are stated.

CSD registration and valid tax compliance status PIN are required. B-BBEE requirements are mentioned (Section 4.1.2) but no specific level or percentage is stated. Compliance with OHS Act, Eskom SHE policies, and Grootvlei High Risk SHE Specifications (240-73418055) is mandatory. The contractor must have a documented environmental management system and comply with ISO 14001:2015. Quality management per Eskom Supplier Quality Management Specification 240-105658000 is required. Site induction and adherence to Grootvlei site regulations are mandatory. Returnable forms: SBD 4 and SBD 9.

The purpose of this document is to outline the Technical Evaluation Criteria required for the refurbishment of Turbine Seal oil, Seal oil Vacuum, Stator Coolant and Ammonia Dosing Pumps at Grootvlei Power Station, and the technical evaluation strategy to be followed in acquiring such external services. The document applies to Grootvlei Power Station. Refurbishment/overhaul is the servicing of Turbine Oil Pumps to OEM specification.

Technical Evaluation Team (TET) members: Stanley Cele (System Engineer – Turbine Centreline), Mnelisi Dladla (System Engineer – Turbine Centreline), Gabriel Moshe (Snr Supervisor – Turbine Centreline), Tebatso Matsha (Snr Supervisor – Turbine Centreline). No contact details (email/phone) provided.

Returnable documents: The document does not list specific returnable forms. Bidders must submit all required technical evidence as per the mandatory and qualitative evaluation criteria. Ensure all submissions are complete and received by the closing date and time.

Technical evaluation threshold: minimum weighted final score of 70% is required for a tender to be considered from a technical perspective. Mandatory technical evaluation criteria: Section A requires objective evidence to be produced; no specific mandatory criteria are listed (marked N/A). Qualitative evaluation criteria (Section B) with weights: Company leadership and accountability (weight 3) – provide organogram defining roles and responsibilities; Personnel qualifications (weight 7) – verifiable evidence of core team qualifications and experience (Manager: National Diploma + 5 years; Supervisors: National Technical Diploma + 5 years; Artisans: Trade test cert + 5 years); Reference list of relevant orders (weight 5) – verifiable list of previous similar orders, company must have been in Oil Pumps maintenance/repair/refurbishment for at least 3 years; Detailed method statement (weight 30) – must address each work area, demonstrate understanding of scope, equipment, operations and maintenance problems, and planning; Detailed Quality Control Documentation (weight 10) – relevant quality control document outlining quality process; Provide 5 previous service reports (weight 10) – demonstrate capability for refurbishment and tests, reports must indicate/reference NDT procedure and QCP; Workshop, Equipment and tooling (weight 20) – demonstrate compliance with minimum equipment and tooling, report with pictures, Eskom will perform physical verification; Provide 5 previous 'As received' inspection controls report (weight 5) – report with pictures showing as received equipment and any damages during transportation; Handling, storage, preservation of material and components (weight 5) – provide procedure for storing equipment; Testing after repairs and refurbishment (weight 5) – provide 5 recent copies of testing reports or pressure test certificates of oil pumps in past 3 years. Scoring: 5 = 100% compliant, 4 = 80% compliant with qualifications, 2 = 40% non-compliant, 0 = 0% totally deficient or non-responsive. Acceptable technical risk: inadequate or less than required number of core team. Unacceptable technical risk: unavailable proof of personnel qualification. No acceptable or unacceptable exceptions/conditions listed.

Scope: Refurbishment and delivery of Turbine Seal oil, Seal oil Vacuum, Stator Coolant and Ammonia Dosing Pumps at Grootvlei Power Station. Refurbishment/overhaul must be to OEM specification. Services required on routine, non-routine, and as-when-required basis for a period of 5 years. The document is a technical evaluation strategy; detailed technical specifications are not provided in this document.

Experience and qualifications: Bidders must have verifiable experience in Oil Pumps maintenance, repair, and refurbishment for a period of not less than 3 years. Provide a verifiable list of 5 previous relevant orders where similar scope was carried out. Personnel qualifications: Manager – National Diploma + 5 years' experience; Supervisors – National Technical Diploma + 5 years' experience; Artisans – Trade test cert + 5 years' experience. Provide 5 previous service reports and assessment done on refurbishment of oil pumps, indicating or referencing NDT procedure and QCP. Provide 5 previous 'As received' inspection controls reports.

Quality requirements: Bidders must provide a Detailed Quality Control Documentation (weight 10) outlining the quality process to be followed when executing the scope. Service reports must indicate or reference the NDT procedure used and QCP completed. Testing after repairs and refurbishment: provide 5 recent copies of testing reports or pressure test certificates of oil pumps in the past 3 years.

No specific compliance requirements (e.g., CSD, tax, B-BBEE) are stated in the document. The document focuses on technical evaluation criteria.

Additional evaluation criteria: The technical evaluation uses a scoring system where 5 = 100% compliant, 4 = 80% compliant with associated qualifications, 2 = 40% non-compliant, 0 = 0% totally deficient or non-responsive. All qualitative criteria are assessed by all TET members. Acceptable technical risk: inadequate or less than required number of core team. Unacceptable technical risk: unavailable proof of personnel qualification. No acceptable or unacceptable exceptions/conditions listed.

No specific eligibility criteria are stated beyond compliance with Eskom environmental requirements and procedures.

Scope: Refurbishment and delivery of turbine auxiliary oil pumps — seal oil pumps, seal oil vacuum pumps, stator coolant pumps and ammonia dosing pumps at Grootvlei Power Station, for a 5-year period.

Environmental obligations:

• Comply with all Eskom Grootvlei Power Station environmental policies, standards and procedures (work instructions).
• Appoint personnel in writing with basic environmental knowledge to implement environmental/SHE requirements on the contract.
• Adhere to the Station Waste Management Procedure and colour coding at all times.
• Communicate all environmental requirements to relevant employees.
• Identify and document all environmental aspects and impacts that could result in negative impacts; establish documented objectives and targets for significant impacts and convey them to all contractor personnel.
• Manage all incidents according to Eskom Environmental incident management procedure-240-133087117.
• Polluter pays principle applies: the polluter is responsible for cleaning spillages and rehabilitating polluted land at their own cost.
• Participate in regular environmental audits conducted by client personnel and execute corrective actions.
• Make all environmental system documentation, records and reports available for review when requested.

Client personnel will conduct regular environmental audits. Contractors must participate and ensure corrective actions are executed. Eskom Grootvlei Power Station will issue non-conformances for deviations from station procedures and other environmental requirements.

Environmental compliance:

• Adhere to the 'Duty of Care' as stipulated in section 28 of the National Environmental Management Act (NEMA).
• Adhere to applicable environmental legislation, licences, permits and other requirements.
• Provide a letter from top management guaranteeing the protection of workers who refuse to do environmentally hazardous work, in terms of section 29 of NEMA 107 of 1998.

Contractor must identify and document all environmental aspects and impacts that could result in negative impacts. Objectives and targets must be established for significant aspects and impacts, documented and conveyed to all contractor personnel.

Environmental requirements at Grootvlei Power Station:

• Comply with all Eskom Grootvlei Power Station environmental policies, standards and procedures.
• Appoint personnel in writing with basic environmental knowledge to implement environmental/SHE requirements.
• Adhere to Station Waste Management Procedure and colour coding at all times.
• Communicate all environmental requirements to relevant employees.
• Adhere to 'Duty of Care' (section 28 of NEMA) and applicable environmental legislation, licences and permits.
• Provide a letter from top management guaranteeing protection of workers refusing environmentally hazardous work (section 29 of NEMA 107 of 1998).
• Identify and document environmental aspects and impacts; establish documented objectives and targets for significant impacts.
• Manage all incidents per Eskom Environmental incident management procedure-240-133087117.
• Polluter pays principle applies: polluter cleans spillages and rehabilitates polluted land at own cost.
• Participate in regular environmental audits by client personnel and execute corrective actions.
• Non-conformances will be issued for deviations from station procedures.
• Make all environmental system documentation, records and reports available for review when requested.

Contractor must adhere to applicable environmental legislation, licences, permits and other requirements. A letter from top management is required guaranteeing protection of workers who refuse to do environmentally hazardous work, in terms of section 29 of NEMA 107 of 1998.

Eskom Holdings SOC Ltd invites tenders for the Refurbishment and Delivery of Turbine Auxiliary Oil Pumps - Seal Oil Pumps, Seal Oil Vacuum Pumps, Stator Coolant Pumps and Ammonia Dosing Pumps at Grootvlei Power Station for a period of 5 years. Tender number E2182GXMPGROR, issue date 28 August 2026, closing date 14 September 2026 at 10h00, validity period 180 days.

Closing date: 14 September 2026 at 10h00. Non-compulsory clarification meeting/site visit: 07 September 2026 at 11H00 via Microsoft Teams. Only Company Directors or Authorized Technical representatives should attend. Tenderers must confirm attendance with the Eskom Representative, stating name, position and contact details of each attendee. Meeting link: https://teams.microsoft.com/meet/385429532864287?p=adWFIBr3FkIvSptiDx, Meeting ID: 385 429 532 864 287, Passcode: FS6CG7SN. Clarification queries must be submitted five (05) working days before the tender submission deadline.

A non-compulsory clarification meeting/site visit will take place on 07 September 2026 at 11H00 via Microsoft Teams. Only Company Directors or Authorized Technical representatives should attend. Tenderers must confirm their intention to attend with the Eskom Representative, stating the name, position and contact details of each proposed attendee. Meeting link: https://teams.microsoft.com/meet/385429532864287?p=adWFIBr3FkIvSptiDx, Meeting ID: 385 429 532 864 287, Passcode: FS6CG7SN.

Eskom Representative: Manala Mabhena, Tel: 017 779 8789, E-mail: [email protected]. Procurement Manager: Silindile Mncube. Fraud and corruption reporting: 0800 11 2722 / [email protected].

Submit electronically via the Eskom Tender Bulletin site on the Eskom E-tendering page. Upload documents under the folders Technical, Commercial, Financial, and Other. All documents must be in PDF format; the price list must also be submitted in Excel format. Maximum upload size per document is 500 megabytes, total submission restricted to 4 gigabytes. No zip/compressed files and no hard copies accepted. If resubmitting, only the latest version is accepted; previous submissions become null and void. Ensure submission status is marked complete. Late tenders will not be accepted. Mandatory returnables at closing (disqualifiable): Annexure A Authorisation Form, Annexure B Acknowledgement Form, Annexure C Tenderer's Particulars, Annexure D Integrity Pact Declaration, Annexure E CPA for local goods/services, Annexure F CPA(IG) for imported goods/services, Annexure G1-G4 SBD 6.2 Declaration for Local Production and Content, Annexure H SBD 1, Annexure J SBD 4 Bidders Disclosure. Non-disqualifiable returnables include Annexure I SBD 6.1 Preference Points Claim Form, Tax Clearance Certificates, Employment Equity compliance proof, CIDB grading proof (if applicable), NEC or other Contract, Pricing Schedule, additional documents (ECSA/SACPCMP/CVs/permits/licenses), CSD Registration proof, COIDA certificate, quality/environmental documents, annual financial statements for due diligence, and Technical Returnable as per Technical Evaluation Criteria.

Functionality requirements are applicable with a mandatory technical evaluation threshold of 70%. Tenderers failing to meet the threshold will not be considered. Prices are scored out of 80 points; specific goals (B-BBEE) scored out of 20 points under the 80/20 preference point system. B-BBEE status level points: Level 1 = 20, Level 2 = 18, Level 3 = 14, Level 4 = 12, Level 5 = 8, Level 6 = 6, Level 7 = 4, Level 8 = 2, Non-compliant = 0. Failure to submit B-BBEE documentation means the bidder may only score price points and scores 0 for specific goals. Eskom may award to a tenderer other than the highest scoring if objective criteria justify. Reverse e-auction is not applicable.

Scope: Refurbishment and Delivery of Turbine Auxiliary Oil Pumps - Seal Oil Pumps, Seal Oil Vacuum Pumps, Stator Coolant Pumps and Ammonia Dosing Pumps at Grootvlei Power Station for a period of 5 years. The contract will be the NEC (likely NEC TSC3). Pricing Schedule/BOQ is included in the NEC or as a separate document. Successful tenderer may be required to provide cataloguing information per item after award; materials must be labelled per Eskom's labelling specifications. Cataloguing line item must be quoted in the Pricing Schedule if required.

Due diligence requires latest approved annual financial statements of the tendering company (not parent or holding company), including background, signed director's report, signed auditor's/reviewer's/compiler's/accounting officer's report, statement of financial position, statement of comprehensive income, statement of changes in equity, statement of cash flows, notes to the financial statements. Also required: signed copy of public interest score (for non-audited SA entities), copies of ITA34C for current and previous years, and for unincorporated JV or SPV, each partner's financial statements.

Quality Requirements as referenced in the tender data. Quality documents required per scope must be submitted.

Prices will be evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies, adjusted for acceptable variations, and compared on Net Present Value basis. Unconditional discounts taken into account for evaluation; conditional discounts implemented when payment is effected. Prices scored out of 80 points. Pricing schedule must be submitted in PDF and Excel format.

Prices evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies, adjusted for acceptable variations, and compared on Net Present Value basis. Unconditional discounts considered in evaluation; conditional discounts applied when payment is effected. Prices scored out of 80 points. Pricing schedule must be submitted in PDF and Excel format. Payment terms: Eskom commits to paying suppliers within 30 days of receipt of undisputed invoices for contracts below R50 million including VAT, and within 60 days for contracts above R50 million including VAT. Tender validity period is 180 days.

CSD registration required; proof of CSD registration must be submitted. Tenderers must not be under any restriction to do business with Eskom or State-Owned Companies, not on National Treasury restricted list or Tender Defaulters list, and must not have conflicts of interest. Foreign tenderers must comply with tax clearance requirements. Joint ventures must provide a valid JV agreement confirming joint and several liability and a single designated bank account. Mandatory returnables include Annexure A (Authorisation Form), Annexure B (Acknowledgement Form), Annexure C (Tenderer's Particulars), Annexure D (Integrity Pact Declaration), Annexure E (CPA for local goods/services), Annexure F (CPA(IG) for imported goods/services), Annexure G1-G4 (SBD 6.2 Declaration for Local Production and Content), Annexure H (SBD 1), Annexure J (SBD 4 Bidders Disclosure). Non-disqualifiable: Annexure I (SBD 6.1 Preference Points Claim Form), Tax Clearance Certificates, Employment Equity compliance proof, CIDB grading proof (if applicable), COIDA certificate (South African tenderers only), quality/environmental documents, annual financial statements for due diligence, and Technical Returnable as per Technical Evaluation Criteria.

Specific goals scoring: B-BBEE status level points as per table. Documents required to claim preference points: valid B-BBEE certificate issued by SANAS accredited verification agency / sworn affidavit / CIPS affidavit, proof of ownership/shareholding (preferably CIPC documentation) inclusive of shareholding breakdown, certified ID copies of shareholders, proof of disability (where applicable), and for trust/consortium/JV a consolidated B-BBEE status level verification certificate. 'Proof of B-BBEE status level of contributor' means a certificate issued by an authorised body, a sworn affidavit as prescribed by the B-BBEE Codes of Good Practice, or any other requirement prescribed in terms of the B-BBEE Act.

SHEQ requirements include OHS Requirements, Environmental Requirements, and Quality Requirements as referenced. Safety returnable: COIDA - Original certificate of good standing or proof of application issued by the Compensation Fund (COID) or a licensed compensation insurer (South African tenderers only).

Environmental Requirements as referenced in the tender data. Environmental documents required per scope must be submitted.

Contract conditions will be the NEC TSC3. Mandatory contractual requirement: proof of CSD registration. Additional contractual requirements may include SHEQ requirements, financial viability (submission of financial statements), and any other as stipulated. Contractual requirements are assessed after evaluation and ranking; failure to meet them may result in being regarded as non-responsive. Eskom's standard payment terms: within 30 days for contracts below R50 million including VAT, within 60 days for contracts above R50 million including VAT. Eskom reserves the right to negotiate with preferred bidders if tendered prices are not market-related. Main contractors are discouraged from subcontracting with subsidiary companies as this may be interpreted as fronting; where this occurs, it must be declared.

Eligibility criteria: Tenderers must not be under any restriction to do business with Eskom or State-Owned Companies. Ineligible if: nationality of a country on international sanctions list; submitting more than one tender individually or as JV/consortium partner; JV/consortium agreement does not state joint and several liability; conflict of interest; tenders signed by non-authorised persons; restricted by National Treasury; on Tender Defaulters list; sub-contracting 100% of Scope of Work. Basic compliance requires meeting eligibility criteria, submitting complete tender with commercial, financial and technical information, and submission of mandatory commercial tender returnables.

Functionality requirements are applicable with a threshold of 70%. Prices will be scored out of 80 points. Specific goals scored out of 20 points in accordance with PPPFA. B-BBEE status level points table: Level 1 = 20 points, Level 2 = 18, Level 3 = 14, Level 4 = 12, Level 5 = 8, Level 6 = 6, Level 7 = 4, Level 8 = 2, Non-compliant = 0. The 80/20 system applies. Eskom may award to a tenderer other than the highest scoring if objective criteria justify. Reverse e-auction is not applicable.

The tender is for the refurbishment and delivery of turbine auxiliary oil pumps at Grootvlei Power Station, covering seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps, for a period of 5 years on an as-and-when-required basis.

Returnable documents: the Form of Offer and Acceptance (C1.1) must be completed, signed, and submitted with the tender. A Schedule of Deviations must be attached if there are any deviations from the tender documents. The tenderer's covering letter must not be included in the final contract document. The offered total prices (exclusive of VAT, VAT at 15%, and inclusive of VAT) must be stated in the Form of Offer and Acceptance.

No evaluation criteria (e.g., price vs functionality, preference points, minimum qualifying scores) are stated in the extracted text. The tender is an open tender for the refurbishment and delivery of turbine auxiliary oil pumps on an as-and-when-required basis for 5 years.

Scope: Refurbishment and delivery of turbine auxiliary oil pumps at Grootvlei Power Station, including seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps. The contract is for a period of 5 years on an as-and-when-required basis.

The offered total of the Prices exclusive of VAT, the sub-total, VAT at 15%, and the total inclusive of VAT must be stated in the Form of Offer and Acceptance. The inclusive-of-VAT total is required for budgeting purposes only; actual amounts due will be assessed per the conditions of contract. The tenderer must, within two weeks of receiving a completed copy of the agreement, arrange delivery of any securities, bonds, guarantees, proof of insurance, and other documentation required by the conditions of contract. Failure to do so constitutes repudiation of the agreement.

The Form of Offer and Acceptance requires the tenderer's CIDB registration number to be stated. No other compliance requirements (e.g., CSD registration, tax clearance, B-BBEE level) are stated in the extracted text.

(Type in the Full description of the Works Information as described in the NEC or Fidic document)

Scope of work category ( Mark with X if Yes N/A Type in the scope of work in the appropriate

any activity below is included in SOW) column.

Design

Manufacturing

Supply and Delivery/ Transportation

Construction/ Installation/ Maintenance

Commissioning

Professional services

Other

3. Communication channels between supplier & ESKOM

Each person on site must know their own responsibilities as well as the responsibilities of others. Each party must keep the relevant

people informed. Indicate for this contract Communication regarding all quality related issues i.e. Documentation/ Supplier Representative

details and contacts - E-mails; Minutes of Meetings; Fixed Contract Meeting; /Weekly Progress Meetings & reporting;. All documentation

shall be submitted per the contract agreement).

4. Organogram

(Include scope of work /contract related organogram showing designations with roles and responsibilities/ outputs, which shall include the

QA and QC functions with all personnel responsible for management of activities/processes during execution or delivery of product. Team

member’s responsibilities and qualifications necessary to fulfil stated duties Work verification (e.g., who is responsible for carrying out a

task, as well as who is responsible for checking the work)

5. Index of interfacing documents (processes; standards; codes &

Specifications)

List of Supplier’s core processes to be used for executing scope of work / List of Documents to be used on this contract - Work Instructions;

Processes; policies; procedures for the scope of work; Industry standards; specifications; drawings applicable to the scope of work.

Name of document Type Revision

6. A list of suppliers & sub-suppliers

(for sow specific raw material/ required components; list all possible services/material to be sourced or services to be outsourced)

Material components to be purchased

Possible suppliers to be used for sourcing Material /components to be purchased

A

B

Public

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Template Identifier 240-43921804 Rev 5

Template for a Typical Document Identifier 240-109253698 Rev 3

Contract Quality Plan Effective Date 01 April 2021

Next Review Date 01 April 2026

Scope of Work Sub-Suppliers or Sub-contractors- for specialised, complex SOW activities that will be

outsourced.

Outsourced Description of the activity Criteria for selection

Activity/Subcontractor

Eg - Drilling of holes in rocky areas Rock drilling when digging holes; Hiring additional ladders; Eg: Technical & Quality requirements

A

B

C

Note: Evaluation; selection and performance monitoring of suppliers shall be performed as defined in the supplier’s procedures for

managing externally supplied products and services.

7. Monitoring of suppliers & contractors /sub-suppliers

(Description of how the tender’s Supplier and contractors indicated in Section 6 will be monitored post award, mark with X the applicable

box- if there are sub-suppliers/ sub-contractors)

Supplier/contractor performance monitoring activities as per scope of work Yes N/A

Supplier inspection report or

supplier surveillance/audit report or /and audit schedule

Generate supplier/contractor inspection plan

Purchased Material verification checklist or report

8. Interface of sub-suppliers with the qms of supplier

(Description of the interface of the Sub-Supplier and Suppliers QMS and applicable documents, procedures and work instructions)

9. Index of items to be manufactured, refurbished and newly

Purchased

(Submit a list of SOW items/activities that will be manufactured/refurbished or purchased which will be used on this project/contract

including full descriptions; production schedule and if produced in-house or out-sourced)

Item manufactured refurbished purchased serial number

10. Related items/activities that need qcp/itp (offsite and onsite)

(Description of all production products/processes which will be monitored by an approved QCP process- compilation; review and implementation and

compliance monitoring Inspection Management)

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Template Identifier 240-43921804 Rev 5

Template for a Typical Document Identifier 240-109253698 Rev 3

Contract Quality Plan Effective Date 01 April 2021

Next Review Date 01 April 2026

11. Scope of work areas and processes requiring special controls

Governed by codes of manufacturing/fabrication standards

(Description of all products/processes/services which will require special controls, i.e. welding, NDT/NDE. For each of the deliverables

identified, describe the quality control activities you will execute to ensure the deliverable will meet quality expectations (QC). For example,

you could note that you will be completing a Quality Control Checklist for each major deliverable)

12. Index of documented information that shall be submitted to ESKOM

During project

All documents that will be submitted to Eskom - Technical records (Safe working procedure/ Method statements), Inspections reports, signed

off QCP’s, technical assurance report, warranty certificates, material certificates , dimension reports, tests reports etc) List of retained

information to be submitted as evidence - SOW has been executed, SOW outputs

(Example):

Title number

Submitted to Eskom prior to commencement /execution

QCP / ITP from Suppliers

Certificates of compliance

Index of ITP/QCP/PQP

Data book Index

Risk Register

offsite and offshore inspections

Submitted to Eskom during and at completion of the contract

Method statements/Safe Working Procedures/ PQRs; Repair Procedures)

Qcp / itp/pqp

Final DATA book

Captured in the QMS of the Supplier / Sub-Supplier

Quality Manual

Quality Policy

Risk Register

Audit findings report and Audit Findings Register / Action Register

Consolidated inspection register of all planned and completed inspections (Accepted,

Rejected, Postponed, Cancelled, Missed);

Monthly Inspection Analysis Report

Audit findings report and Audit Findings Register / Action Register – Analysis Report

Updated procedure registers (PQRs, Method Statements, Repair Procedures, etc.)

A register of NCs / Defects / Punch Items with all the necessary analysis – Analysis Report

Databook status registers – Monthly Analysis Report (Milestone Based)

Inspection rejection rate

13. How records will be controlled and retained

(Some records submitted in Clause 12 of CQP- Description of how records shall be controlled (eg. identified, completed, retained and

disposition method - please do not attach procedure) A good retrievable filing system using an indexing and cross reference system should

be set up.

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Template Identifier 240-43921804 Rev 5

Template for a Typical Document Identifier 240-109253698 Rev 3

Contract Quality Plan Effective Date 01 April 2021

Next Review Date 01 April 2026

Record name Reference number Distributed to Retention period

(access):

14. Concession and non-conformance management

(Share brief description (flowchart/process) of how the following processes will be implemented: Concession management process; Non-

Conformance (Defects; Repair & Rework) Management Process; Inspection Management Process.

15. Databook management process - databook index and operating &

Maintenance manual

If data book applicable to the scope of work, Submission of data books – reflect review; and acceptance; include list of purchase orders for

quality critical items.

16. Management of working tools and equipment (infrastructure)

Required to execute the contract scope of work.

(Provide a list of Tools & Equipment to be used for this contract; Provide a list of Calibration/ Maintenance or Test (for those applicable)

status of each of the tools and equipment to be used)

17. Dealing with customer property

Provide a brief description or the process flow which details the manner in dealing with customer property as per latest ISO 9001

requirement.

18. Product preservation

Include a process flow which details the manner for the preservation, storage and handling of materials – identification; handling;

contamination control; packaging; storage; transmission or transportation, and protection

19. Identification and traceability

Indicate the identification and traceability methods to be used for SOW related activities affected by statutory and regulatory requirements

20. Commissioning and post delivery activities

Indicate any post-delivery activities/support and how shall it be given to Eskom during commissioning and after SOW delivery - any

warranty period and conditions; customer satisfaction measurement; technical support; defect correction period/ retention funds. When

determining post-delivery activities consider statutory; regulatory and scope of work requirements

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Closing date: 01 April 2021 (as stated in the document header, though this appears to be the template effective date, not a tender closing date).

No contact information provided in the document.

Returnable documents: The document is a Contract Quality Plan (CQP) template. The supplier must complete and submit the CQP as part of the tender, covering sections such as scope of work, communication channels, organogram, interfacing documents, suppliers and sub-suppliers, monitoring, QCP/ITP, special controls, documented information, records control, concession and non-conformance management, databook management, tools and equipment, customer property, product preservation, identification and traceability, and commissioning and post-delivery activities. The CQP must be reviewed by the Project Coordinator, Site Engineer, and QC, and accepted by the Contract Manager/End User/Project Manager after award. The template references SANS 466:2005 / ISO 10005:2005 for quality plan guidelines.

No eligibility criteria are stated in the document. The document is a quality plan template and does not specify CSD registration, tax clearance, B-BBEE level, CIDB grading, or any other pre-qualification requirements. The CQP will be reviewed and accepted by Eskom personnel (Project Coordinator, Site Engineer, QC, Contract Manager/End User/Project Manager) after award.

The document is a blank Contract Quality Plan template. The scope of work is to be typed in as described in the NEC or FIDIC document. Scope of work categories include: Design, Manufacturing, Supply and Delivery/Transportation, Construction/Installation/Maintenance, Commissioning, Professional services, Other. The supplier must complete sections on communication channels with Eskom, organogram, interfacing documents, suppliers and sub-suppliers, monitoring, QCP/ITP, special controls, documented information, records control, concession and non-conformance management, databook management, tools and equipment, customer property, product preservation, identification and traceability, and commissioning and post-delivery activities.

The supplier must describe methodology for: communication with Eskom (emails, minutes of meetings, fixed contract meetings, weekly progress meetings), monitoring of suppliers and sub-suppliers (inspection reports, surveillance/audit reports, inspection plans, material verification checklists), QCP/ITP compilation and implementation, special controls for processes like welding and NDT/NDE, concession and non-conformance management (flowchart/process), databook management, and product preservation (identification, handling, contamination control, packaging, storage, transportation, protection).

The organogram section requires the supplier to include team members' responsibilities and qualifications necessary to fulfil stated duties, including who is responsible for carrying out tasks and who is responsible for checking the work (work verification).

The Contract Quality Plan must be prepared per SANS 466:2005 / ISO 10005:2005. It must include: scope of work, communication channels between supplier and Eskom, organogram with QA/QC roles, interfacing documents, list of suppliers and sub-suppliers, monitoring of suppliers, interface of sub-suppliers with QMS, items to be manufactured/refurbished/purchased, QCP/ITP for offsite and onsite activities, special controls (e.g., welding, NDT/NDE), documented information to be submitted to Eskom, records control and retention, concession and non-conformance management, databook management, tools and equipment management, customer property handling per ISO 9001, product preservation, identification and traceability, and commissioning and post-delivery activities.

No specific compliance requirements are stated in the document. The CQP template requires the supplier to address quality management per SANS 466:2005 / ISO 10005:2005, and to include processes for concession and non-conformance management, customer property handling per ISO 9001, and post-delivery activities including warranty, customer satisfaction measurement, technical support, and defect correction.

Method statements must describe in a logical sequence exactly how a job is to be carried out in a safe manner and without risks to health/safety, including all risks identified in the risk assessment and measures to control those risks.

Post-delivery activities: The supplier must indicate any post-delivery activities/support to be given to Eskom during commissioning and after scope of work delivery, including warranty period and conditions, customer satisfaction measurement, technical support, defect correction period/retention funds. Consider statutory, regulatory, and scope of work requirements.

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Returnable documents for the OHS evaluation (Annexure C1, high risk) must be submitted with the tender:

• Annexure B: signed acknowledgement of Eskom's OHS legal and other requirements.
• Health and Safety Plan addressing project/scope OHS risks, aligned with the health and safety specification.
• Detailed OHS costing (broken down, not lump sum), based on overall scope and risk assessment.
• Baseline OHS Risk Assessment (BRA) with methodology.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by CEO, complying with OHS Act Section 7.
• OHS competency evidence: CVs, qualifications, certificates.

Failure to submit any required OHS returnable may result in the tender not being recommended.

OHS tender evaluation is conducted using Annexure C1 (high risk) template. The tenderer is assessed on submission of all OHS returnables; recommendation is 'Recommended' or 'Not Recommended'. No scoring split, preference point system, or minimum qualifying thresholds are stated in the provided document.

Scope of work: Maintenance services on a routine, non-routine, as-and-when-required basis on turbine oil pumps at Grootvlei Power Station. Pump types include: Francis Turbine, Mechanical Pump, AC Control, AC Booster, AC Bearing oil pump, DC Pump. The contract period is 5 years.

OHS competency must be demonstrated through submission of CVs, qualifications, and certificates relevant to the scope of work, risks, OHS plan, and applicability.

OHS costing must be submitted, broken down (not lump sum), based on the overall scope of work and risk assessment. No other financial requirements (e.g., pricing format, bonds, guarantees) are stated in the provided document.

OHS compliance is mandatory:

• Signed acknowledgement of Eskom's OHS legal and other requirements (Annexure B).
• Health and Safety Plan aligned with OHS specification.
• Baseline OHS Risk Assessment (BRA) with methodology.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by CEO, complying with OHS Act Section 7.
• OHS competency documentation (CVs, qualifications, certificates).

No other compliance requirements (e.g., CSD, tax clearance, B-BBEE) are stated in the provided document.

OHS tender evaluation template for high-risk work requires: signed acknowledgement of Eskom's OHS legal requirements, a Health and Safety Plan addressing project risks, detailed OHS costing (broken down, not lump sum, based on scope and risk assessment), Baseline OHS Risk Assessment with methodology, valid Letter of Good Standing (COIDA), OHS policy signed by CEO complying with OHS Act Section 7, and OHS competency evidence (CVs, qualifications, certificates).

OHS evaluation uses Annexure C1 (high risk) template. The tenderer is assessed on submission of all OHS returnables; recommendation is 'Recommended' or 'Not Recommended'. No scoring split or minimum qualifying thresholds are stated.

This is an OHS specification for high-risk activities/services at Eskom Generation. It sets minimum SHEQ requirements for the contract period. The contractor must develop an OHS plan meeting these requirements and all applicable legislation. Eskom does not assume the contractor's legal responsibilities; the contractor remains accountable for the health and safety programme of its employees and appointed contractors. The specification is not all-encompassing and does not supersede organizational OHS requirements.

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Eskom Contract's Manager/End User: Tebatso Matsha

Eskom's Procurement Manager/Officer: Silindile Mncube

Eskom's OHS/SHE Manager: Martin Mawasha

Eskom's OHS/SHE Officer: M Mahuluhulu

Project Address: Grootvlei Power Station

Bidders must be registered with the Compensation Commissioner and hold a valid letter of good standing (COID). They must sign a Section 37(2) agreement with Eskom and ensure appointed contractors do the same. They must comply with all applicable South African legislation, including the OHS Act, National Environmental Management Act, and Basic Conditions of Employment Act. They must have a SHEQ policy signed by the CEO or Section 16(2) appointee, and a Covid-19 policy signed by the most senior person. They must provide an organisational organogram signed by the company's 16(1) or 16(2) appointee. They must appoint a safety officer (full-time or part-time) with specified training and experience. They must not use child labour and must comply with the Regulations on Hazardous Work by Children. They must adhere to Eskom's life-saving rules and substance abuse policy, with zero tolerance for alcohol or drugs.

Refurbishment and delivery of turbine auxiliary oil pumps: seal oil pumps, seal oil vacuum pumps, stator coolant pumps, and ammonia dosing pumps at Grootvlei Power Station. Contract period: 5 years. Work includes routine, non-routine, and as-and-when-required maintenance services on turbine oil pumps (Francis turbine, mechanical pump, AC control, AC booster, AC bearing oil pump, DC pump).

The main contractor and appointed contractors must have appropriate qualifications and certificates, and employees must always be under competent supervision.

Contractor must comply with Eskom's Substance Abuse Procedure (32-37). Eskom has the right to take reasonable procedures to identify and prohibit intoxicated persons from entering the company. The allowable alcohol and drug level is 0%. Anyone entering the Eskom site may be subjected to ad hoc alcohol testing. Prior to site handover, the client and contractor management must conduct inspections, draft and sign a service level agreement. Contractor vehicles may be subject to inspections by the Client/Agent's representative. Drivers of light vehicles must keep at least 30 meters clear of machines.

Costs must be included in the bill of quantities, in line with the OHS Act and its regulations and consistent with the scope of work.

B-BBEE Minimum Level: 2

Contractor must comply with the OHS Act, including Section 37(2) agreement, hazardous work by children regulations, and all relevant legislation.

Contractor site supervisor must be trained in HIRA, incident investigation, supervisor training, authorised person & PSR, and legal liability.

Contractor health and safety officer must be trained in SAMTRAC, HIRA, incident investigation, legal liability, ISO 45001, and have minimum 2 years' experience and an OHS Diploma (for 3-5 year contracts).

Contractor must comply with Eskom's Substance Abuse Procedure (32-37) and Life-saving Rules.

Contractor must develop an OHS plan meeting Eskom's minimum requirements.

The contractor must comply with the OHS Act, including Section 37(2) agreement, hazardous work by children regulations, and all relevant legislation. The contractor must provide a site supervisor trained in HIRA, incident investigation, supervisor training, authorised person & PSR, and legal liability. A full-time or part-time health and safety officer may be required; the officer must be trained in SAMTRAC, HIRA, incident investigation, legal liability, ISO 45001, have minimum 2 years' experience, and hold an OHS Diploma (for 3-5 year contracts). The contractor must conduct risk assessments, develop safe work procedures/method statements, maintain fire equipment, manage flammable liquids, provide first aid, establish OHS communication systems, conduct toolbox talks, provide induction training, manage site establishment, vehicles, housekeeping, stacking/storage, signage, tools, auditing, smoking, cellular phones, medical assessments, PPE, incident investigation, emergency management, non-conformance, OHS files, work stoppage, hours of work, and performance monitoring. Eskom has the right to terminate the contract.

The contractor must meet all requirements pertaining to local authorities, municipal by-laws, and environmental legislation.

Contractor site supervisor must be competent and trained in HIRA, incident investigation, supervisor training, authorised person & PSR, and legal liability.

OHS department will issue the 37(2) agreement to the project. Evaluation of the contractor's OHS plan will occur prior to the start of work.