Provision of specialised tactical armed response security services and aerial surveillance at grootvlei power station and vaal dam for 60 months

Returnable Documents: The document states that returnable documents are required but does not specify what they are.

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Bidders must select only one quality category (1–4); Category 4 is selected for this tender, indicating the highest level of capability assessment. A Main Supplier and Sub-supplier Capability and Capacity Assessment applies. Bidders must appoint a Quality Representative who signs Section E of the tender document. Site assessment applicability must be indicated. Pre-contract award quality requirements (Clause 3) apply, and post-award supplier quality performance monitoring (Clause 3.7) and quality audits (Clause 3.8) will be conducted.

Scope: Provision of specialised tactical armed response security services and aerial surveillance (drone services) at Grootvlei Power Station including the Vaal Dam, for a period of 60 months. The tender requires Category 4 quality requirements (Clause 3.5), which involve the highest level of quality assessment. ISO 9001 quality management standards apply, covering context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Eskom retains rights of access, information, preservation, and quality audits (Clause 6). Management of nonconformities and special processes apply (Clause 3.8).

ISO 9001 methodology applies, covering context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Principles include customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.

Post-contract award activities include contract execution and supplier quality performance monitoring (Clause 5).

Pre-contract award quality requirements (Clause 3) apply. Supplier quality performance monitoring will be conducted post-award (Clause 3.7). Quality audits will be performed (Clause 3.8). Performance evaluations are required under ISO 9001.

Scope of work: Primary Security Teams (22 per shift, 44 total), ad-hoc services (Tactical/Armed Response, Static guarding, Mobile Cameras), drone operations with specifications and pilot qualifications, operational parameters and coverage areas.

Tender closing: 31 August 2026 at 10:00.

Clarification meeting (non-compulsory): 20 August 2026, 12:30–13:30 via Microsoft Teams. Confirm attendance with the Eskom Representative.

Clarification queries deadline: 7 working days before tender closing.

Tender validity period: 36 weeks.

Non-compulsory clarification meeting on 20 August 2026, 12:30–13:30 via Microsoft Teams. Confirm attendance with the Eskom Representative.

Eskom Representative: Wandile Magagula, Tel: 017 779 8788, Email: [email protected].

Fraud/corruption anonymous reporting: 0800 11 2722 / [email protected].

Submit electronically via the Eskom E-tendering site at https://etendering.eskom.co.za before the closing time. Upload documents under the folders Technical, Commercial, Financial, and Other. All documents must be in PDF format, with the price list also in Excel. Maximum file size is 50MB per file and 900MB per submission. No zip/compressed files and no hard copies will be accepted. Ensure the submission status is marked as complete; if resubmitting, the latest version supersedes all previous ones. Late submissions are not accepted.

Mandatory returnables at closing (disqualifiable if missing or incomplete): Annexure A (Authorisation Form), Annexure B (Acknowledgement Form), Annexure C (Tenderer's Particulars), Annexure D (Integrity Pact Declaration), Annexure E (CPA for local goods/services), Annexure F (CPA for imported goods/services if applicable), Annexure G1-G4 (SBD 6.2 and local content declarations), Annexure H (SBD 1), Annexure J (SBD 4).

Non-disqualifiable returnables: if incomplete, the procurement practitioner will request submission within 5 working days; failure results in disqualification.

Evaluation returnables (score zero if missing): Annexure I (SBD 6.1 Preference Points Claim).

Mandatory returnables include: Annexure A (Authorisation), B (Acknowledgement), C (Tenderer's Particulars), D (Integrity Declaration), E/F (CPA), SBD 6.2, SBD 1, SBD 6.1, SBD 4, E-tendering Help Manual acknowledgement, JV documents, tax clearance, Employment Equity compliance, CIDB grading (if applicable), NEC contract, pricing schedule, and proof of CSD registration.

Four-step evaluation: Step 1 Basic compliance, Step 2 Functionality (not applicable), Step 3 Price and preference analysis, Step 4 Contractual obligations (SHEQ, SD&L, 60-day payment term).

Basic compliance requires meeting eligibility criteria, submitting a complete tender with commercial, financial and technical information, and providing a CSD number.

Price and preference: Prices scored out of 90 (or 80 if tender value ≤ R50 million); B-BBEE specific goals scored out of 10 (or 20 if ≤ R50 million). Total points out of 100; highest total may be awarded.

Top three suppliers evaluated for SHEQ.

Prices evaluated inclusive of VAT, corrected for arithmetical errors, excluding contingencies, and adjusted for variations. Unconditional discounts considered; conditional discounts applied at payment.

If a tenderer fails to submit evidence for a specific goal, it scores zero for that goal but is not disqualified.

Scope: Provision of specialised tactical armed response security services and aerial surveillance for 60 months at Grootvlei Power Station.

Primary security teams: 22 personnel per shift (including Grade B supervisor), total 44 personnel covering day/night shifts, with additional NDO coverage for 24/7 operations.

Grade C armed tactical officers must be physically and mentally fit, trained in tactical equipment and crowd control, and have completed SASSETA business purpose training on relevant firearms. Valid SAPS firearm competency certificates and annual Regulation 21 training required.

Ad-hoc services: Tactical/Armed Response (10 Grade C + 1 Grade B supervisor), Static guarding (20 Grade C), Mobile cameras (2). 12–48 hour notice for ad-hoc requests.

Specialised personnel: 1x Security Site Manager (Grade A, NKP qualified, valid driver's license), 1x Full-time Safety Officer, 4x Drone Pilot Operators (2 per shift), two double-cab vehicles conforming to Eskom specifications.

Core functions: monitoring and protection of critical infrastructure, proactive patrolling, detection and response to criminal activities (tampering, unauthorised access, copper theft, security breaches), armed escort, immediate tactical response, incident documentation.

Drone operations: comply with SACAA regulations, Remote Pilot License, aircraft registration, third-party liability insurance (min R2 million), VLOS, restricted airspace compliance, altitude limits. Drones: max 7 kg, night vision, HD recording, GPS, weather-resistant, min 2-hour flight time, real-time video transmission.

Coverage: 5km radius from Grootvlei Power Station including power station infrastructure, ash dam, reservoir dam, coal rail terminal, AWR substation, cable infrastructure, perimeter fencing, dam facilities, ash pipelines.

Operational schedule: night operations 8–10 hours, day operations 1–8 hours, 24/7 emergency callout, mandatory rest periods.

Method statements required for activities with significant environmental impacts. Must illustrate how environmental impacts and risks will be managed. Ensure all environmental requirements are communicated to employees. Allocate funds for environmental requirements implementation.

Quality returnables: ISO 9001 certification or documented QMS, draft Contract Quality Plan, Quality Control Plans, and other quality documents as per scope.

Pricing schedule/BOQ attached in PDF and Excel format. Must be submitted in both formats for e-tendering. Cataloguing line item may be required; Eskom will pay for cataloguing.

Payment terms: contracts ≤ R50 million (incl. VAT) paid within 30 days of undisputed invoice; contracts > R50 million paid within 60 days.

Performance security may be required; select at least two Eskom-approved financial institutions.

Pricing schedule must be submitted in PDF and Excel format.

Cataloguing may be required post-award; include a line item in the pricing schedule (Eskom pays for cataloguing).

Unconditional discounts considered in evaluation; conditional discounts applied at payment.

Mandatory: Central Supplier Database (CSD) registration.

Eligibility: not from sanctioned countries, no conflict of interest, not restricted by National Treasury, not on Tender Defaulters list, not subcontracting 100% of scope, authorised signatory, only one tender per bidder.

B-BBEE: submit proof of status level (certificate or affidavit) for preference points.

Tax clearance: required for foreign tenderers with SA footprint and local tenderers without SARS PIN/CSD verification.

Employment Equity Act compliance: required for designated employers (SA tenderers only).

CIDB: not applicable.

SHEQ: OHS plan, baseline risk assessment, COIDA letter of good standing, OHS policy signed by CEO, or ISO 45001 certificate if certified.

Quality: ISO 9001 certification or documented QMS, draft contract quality plan, quality control plans.

Environmental: documented environmental management system, method statements, incident management, audits.

Preference points applied according to B-BBEE level contribution: 10 or 20 points. Proof of B-BBEE status level required.

Safety returnables: Annexure B acknowledgment of OHS requirements, OHS Plan, Baseline Risk Assessment, COIDA letter of good standing, OHS policy, or ISO 45001 certificate if certified.

Environmental returnables: documented environmental management system, environmental policy, operational procedures, aspects/impacts register, compliance with Eskom Grootvlei Power Station environmental standards.

Conditions of contract: NEC 3 Term Service Contract. Security for performance may be required. Payment terms: 30 days for contracts below R50 million, 60 days for above. Eskom reserves right to negotiate.

Eligibility criteria: not under restriction to do business with Eskom, not from sanctioned countries, no multiple tenders, no conflicts of interest, authorised signatory, not on National Treasury restricted lists, not subcontracting 100% of scope. Basic compliance requires meeting eligibility, submitting original tender, complete commercial/financial/technical information, and CSD registration.

Four-step evaluation: basic compliance, functionality (not applicable), price/preference analysis, contractual obligations. Price scored out of 90 (or 80 if ≤ R50 million); B-BBEE scored out of 10 (or 20 if ≤ R50 million). Top three suppliers evaluated for SHEQ.

Returnable documents:

• Documented proof of services rendered for physical guarding and drone surveillance at a National Key Point in the last five years (signed contracts, reference letters, or completion certificates).
• Proof of company registration with PSIRA, NKP, and SAPS, including confirmation of authorization to provide security services at a National Key Point.
• Proof of personnel registration (PSIRA, NKP, FCA, SACCA) with qualifications and CVs.
• Proof of air service licenses and certificates for drones, including technical specifications (weight, model, night vision, recording, GPS, weather resistance, flight time, real-time transmission, quantity, registration).
• All certified copies must not be older than 90 days from the date of submission.

Two-stage evaluation:

Stage 1 – Mandatory Technical Evaluation (gatekeepers): assessed on a Yes/No basis. A 'No' on any criterion results in immediate technical disqualification.

Mandatory criteria:

1. Documented proof of service rendered for physical guarding and drone surveillance at any National Key Point in the last five years.
2. Company registration with PSIRA, NKP, and SAPS, including NKP authorization.
3. Proof of personnel registration (PSIRA, NKP, FCA, SACCA) with qualifications and CVs.
4. Proof of air service licenses and certificates for drones meeting specified technical requirements.

Stage 2 – Qualitative Technical Evaluation: weighted scorecard, scoring 0, 2, 4, or 5 per criterion. Minimum weighted final score of 70% required for technical acceptance.

Qualitative criteria and weights:

• Personnel qualifications (5%)
• Vehicles (10%)
• Body cameras (10%)
• Firearms (20%)
• Number of similar works previously undertaken (10%)
• Workforce experience (25%)
• NKP and firearm competency certificates (20%)

Scope: Provision of specialised tactical armed response security services and aerial surveillance for 60 months at Grootvlei Power Station, Vaaldam Pump Station, and surrounding National Key Point external areas.

Aerial surveillance requirements:

• Drones: maximum weight 7 kg, DJI M30 series or equivalent.
• Night vision: thermal infrared and infrared technology.
• High-definition recording.
• GPS tracing and flight logging.
• Weather-resistant operation.
• Minimum 2-hour continuous flight time.
• Real-time video transmission to control room.
• Minimum 2 drones.
• Valid Air Service Licenses and certificates.
• Registration for all drones as per scope.
• Compliance with SACCA flight altitude restrictions.

Vehicles: 4x4 roadworthy double cab vehicles with service records not older than 12 months.

Body cameras: HD video, water and dust resistance, docking system.

Firearms: 9mm, rifle, and 12 bore registered in company's name.

Evaluation is two-stage: Stage 1 Mandatory Technical Evaluation (Yes/No basis); Stage 2 Qualitative Technical Evaluation (weighted scorecard). Minimum technical score of 70% required.

Personnel qualifications:

• Manager: Grade 12/Matric + 5 years experience.
• Supervisors: Grade 12/Matric + 5 years experience.
• Security Officers: Grade 12/Matric + 5 years experience.

Workforce experience: minimum 5 years in security services (physical guarding, tactical response, drone operations). Preference for Grade A (site manager), Grade B (supervisor), Grade C (security guards) with NKP experience of 5+ years and 3 references.

Similar works: documented proof of service at a National Key Point in last 5 years. Scoring: >5 contracts (5), 4-5 (4), 2-3 (2), none (0).

NKP and firearm competency certificates: valid NKP, firearm competency, tactical response training, SACCA for drone operators. Scoring: all (5), without drone certs (2), none (0).

Company registrations:

• PSIRA registration (certified copy, not older than 90 days).
• PSIRA letter of good standing (certified copy, not older than 90 days).
• SAPS NKP letter indicating application for registration to offer services at National Key Point (certified copy, not older than 90 days).
• Firearms licenses for 9mm, rifle, and 12 bore owned by the company (certified copies, not older than 90 days).

Personnel:

• PSIRA registration for directors (certified Grade A certificate).
• Firearm competency certificates.
• NKP appointment letters for responsible persons.
• SAPS firearm competency certificates.
• Remote Pilot License (ROL) for all drone operators.
• SACCA certification for drone operators.
• CVs for key personnel.

Experience:

• Documented proof of services rendered at a National Key Point in the last five years.
• Personnel qualifications: Manager (Grade 12/Matric + 5 years), Supervisors (Grade 12/Matric + 5 years), Security Officers (Grade 12/Matric + 5 years).
• Workforce experience: minimum 5 years in security services (physical guarding, tactical response, drone operations).

Company registration: PSIRA, NKP, SAPS. PSIRA registration and good standing (certified copies ≤90 days). Firearms licenses for 9mm, rifle, 12 bore (company-owned, certified copies ≤90 days). SAPS NKP letter (certified copy ≤90 days). Personnel PSIRA registration for directors (certified Grade A). Firearm competency certificates, NKP appointment letters, SAPS firearm competency certificates. Aircraft registration and operational certificates. Remote Pilot License (ROL) for drone operators. Compliance with SACCA flight altitude restrictions. CVs for key personnel. Proof of service (last 5 years) at NKPs. Personnel qualifications: Manager (Matric + 5 yrs), Supervisors (Matric + 5 yrs), Officers (Matric + 5 yrs). Workforce experience: minimum 5 years in security services. NKP and firearm competency certificates: valid NKP, firearm competency, TRT training, SACCA for drone operators (certified copies ≤90 days).

Mandatory Technical Evaluation Criteria:

1. Documented proof of service rendered for physical guarding and drone surveillance at any National Key Point in the last five years.
2. Company registration with PSIRA, NKP, and SAPS, including confirmation of authorization for NKP security services.
3. Proof of personnel registration (PSIRA, NKP, FCA, SACCA) with qualifications and CVs.
4. Proof of air service licenses and certificates for drones, meeting specified technical requirements (weight, model, night vision, recording, GPS, weather resistance, flight time, real-time transmission, quantity, registration).

Provision of specialised tactical armed response security services and aerial surveillance for a period of 60 months.

Closing date: 31 August 2026 at 10:00.

Submit B-BBEE Improvement or Retention Plan within 30 days of contract signing.

Submit SDL&I Implementation Schedule within 28 days after contract award.

Submit quarterly SDL&I compliance reports.

Buyer: Wandile Magagula.

Business Unit: Grootvlei Power Station.

Submit all required returnable documents to claim preference points; failure to provide them will not disqualify you but will reduce your score.

Required documents include a valid B-BBEE certificate (or sworn affidavit for EMEs/QSEs), proof of ownership/shareholding (CIPC documents preferred), certified ID copies of shareholders, proof of disability (if applicable), and for trusts/consortia/JVs, a consolidated B-BBEE certificate.

For mandatory subcontracting (contracts above R30 million), submit a signed subcontracting agreement with the subcontractor's company registration documents (CK and B-BBEE certificate or sworn affidavit) or letters of intent to subcontract.

Submit SBD 6.2 Declaration Form and Annex C (Local Content Declaration-Summary Schedule) if local content requirements apply.

Submit your B-BBEE Improvement or Retention Plan within 30 days of contract signing.

Tenderers must meet objective criteria (designated sectors, CIDB, mandatory subcontracting) for award consideration. Failure to provide B-BBEE documentation results in scoring only on the price component (90/80 points) and zero for specific goals. B-BBEE Level 1 scores highest preference points. Non-compliant B-BBEE contributors score zero preference points. Subcontracting is a condition for award for contracts above R30 million.

Scope: Provide specialised tactical armed response security services and aerial surveillance for 60 months.

Duration: 60 months.

Local production and content thresholds apply if stated; submit local content declarations if applicable.

Skills development: Propose plans to develop skills of unemployed candidates, focusing on Eskom's core, scarce, and critical skills, with candidates representative of South Africa's demographics; tenderers bear full costs.

Budget: Not specified.

Payment terms: Eskom will retain 1.5% of every invoice (excluding VAT) as security for SDL&I obligations; released only upon fulfilment.

Penalties: 1.5% of contract value for failure to meet SDL&I obligations.

B-BBEE: Submit a valid B-BBEE certificate or sworn affidavit; requirements vary by enterprise size (EME, QSE, or larger).

Local content: Achieve minimum thresholds for local production and content if applicable; submit SBD 6.2 and Annex C.

Mandatory subcontracting: For contracts above R30 million, subcontract at least 30% to designated groups (51% black-owned EMEs/QSEs in rural/underdeveloped areas/townships).

CIDB: Meet CIDB CSDG mandatory percentage; failure renders tender non-responsive.

Transformation: Submit B-BBEE improvement or retention plan; specific migration targets apply based on your B-BBEE level at award.

Skills development: Submit proposals for job creation and skills development as part of SDL&I obligations.

Provision of security and drone services at Grootvlei Power Station including the Vaal Dam for a period of 60 months.

Eskom representative: Mmaphuti Moloto. Document issued on 2026-03-18.

Returnable documents: Form A must be completed and signed. All required returnable documents as specified in the tender must be submitted. Submission must be made by the closing time and through the channel stated in the tender record.

Form A must be completed and signed.

Quality Requirements Deliverables are evaluated with a scoring indicator. Sections A, B, and E contribute to the score: Section A (QMS Requirements) scores 3, Section B (Evidence of QMS in operation) scores 5, Section E (User-defined additional requirements) scores 1. Formal ISO 9001 certification is not mandatory, but the QMS must be demonstrably operational and compliant. All equipment must have valid calibration/test certificates.

Provision of specialised tactical armed response security services and aerial surveillance at Grootvlei Power Station including the Vaal Dam, for a period of 60 months.

Quality management system requirements are evaluated as part of the tender scoring. The QMS must comply with ISO 9001 principles, but certification is not mandatory. Evidence of an operational QMS is required, including documented information for roles, external provider control, equipment compliance, preservation of goods, and risk management.

Quality Requirements Deliverables are evaluated with a scoring indicator. Section A (QMS Requirements) scores 3 and requires a QMS manual or quality method statement, a quality policy approved by top management, and quality objectives approved by top management. Section B (Evidence of QMS in operation) scores 5 and requires documented information for roles and responsibilities (organisation chart and responsibility matrix), control of externally provided processes, proof of compliance of materials and equipment to Eskom and national/international standards (including valid calibration/test certificates), preservation of goods, and project-related risks and opportunities (risk register and action plan). Section E (User-defined additional requirements) scores 1 and requires Form A completed and signed.

The method statement must outline the scope of work as detailed in the Works Information of the NEC contract, noting the relevant discipline, document, department, or procedure.

No specific contact name, email, phone, or submission address is provided in the document. Bidders should refer to the tender number/contract for department details.

Returnable documents: bidders must complete and submit all required returnable documents specified in the tender pack. The method statement template must be completed and submitted as part of the bid.

Method statement requirements:

• Include the compiler's full name, designation, contact number, and date.
• Title the method statement as per the tender/RFQ title.
• Reference the client division/operating unit, tender/RFQ number, and contract number.
• Outline the scope of work as detailed in the Works Information of the NEC contract.
• Note the relevant discipline, document, department, or procedure.
• Define 2-3 SMART objectives related to the scope of work outputs and contract objectives.
• Address customer focus, competency and training, infrastructure and PPE, leadership, risk management, process improvement, data and analysis, stakeholder management, and procurement/supplier management.

Disqualification risks:

• Incomplete or unsigned returnable documents.
• Failure to follow the method statement template structure.
• Submissions after the closing time.

The evaluation will consider the primary focus of quality personnel in the organisation. Specific scoring split, minimum thresholds, and preference point system are not stated in the provided document. Eligibility is likely determined by the ability to provide specialised tactical armed response and aerial surveillance, compliance with Eskom's Supplier Quality Management (Category 4) requirements, valid security service provider licences, proven experience in similar large-scale security contracts, financial and operational capacity for a 60-month contract, and compliance with relevant South African legislation (PSIRA, Civil Aviation, etc.).

Method statement requirements:

• Include the compiler's details: full name, designation, contact number, and date.
• Title the method statement as per the tender/RFQ title.
• Scope of work as described in the contract document, order, or tender number.
• Define 2-3 SMART objectives related to the scope of work outputs and contract objectives.
• Risk management: explain how risks affecting process outputs and scope of work outcomes are identified and managed, with actions to minimise and mitigate.
• Stakeholder management: identify other stakeholders affected by the product/service, assess their impact level (low, medium, high), and describe actions taken to address them.
• Procurement and suppliers: detail purchasing/procurement activities, supplier selection criteria and monitoring, and indicate if outsourcing is involved.

Bidders must detail the human resources, training, and authority required to deliver the tender/order scope of work.

Quality management requirements for the method statement:

• Detail human resources, training, and authority required to deliver the scope of work.
• List PPE required for executing the scope of work.
• List tools, equipment, and infrastructure (including testing/measurements) required.
• Describe the organisation's mission, vision, values, and how they are communicated.
• Customer focus: explain how customer needs are identified and communicated to affected personnel.
• Process improvement: describe actions to improve business process efficiency and effectiveness to meet or exceed customer/regulatory requirements.
• Data and analysis: specify what data will be collected and analysed for improvement on this scope of work.

No specific compliance requirements (e.g., CSD, tax, B-BBEE, CIDB) are stated in the provided document. Bidders must comply with Eskom's Supplier Quality Management (Category 4) requirements and hold valid security service provider licences (e.g., PSIRA) and any relevant aviation licences for aerial surveillance.