Render managed WAN, internet, security, unified email, web hosting services -...

Closing date: 21 September 2026, closing time 11:00.

Compulsory briefing session: 01 September 2026 at 13:00 via Microsoft Teams. Attendance is compulsory; the bid document must be stamped and signed at the session, and failure to attend disqualifies the bid.

Bidders must register for the briefing by forwarding their email addresses and company name to [email protected] before or on 31 August 2026 at 16h00.

Bid validity period: 120 days from the closing date.

Contract period: 60 months (5 years).

Compulsory briefing session will be held on 01 September 2026 at 13:00 via Microsoft Teams. Interested bidders must forward their email addresses and company name to [email protected] before or on 31 August 2026 at 16h00.

Bidding procedure enquiries: Mr. N. Ngcamu, telephone 033 355 7589, email [email protected].

Technical enquiries: Nhlakanipho Zulu, email [email protected].

All correspondence about the bid must be addressed to: The Head of Supply Chain Management, KZN Legislature, 244 Langalibalele Street, Pietermaritzburg, 3201.

Bids must be deposited in the Bid Box on the Ground Floor, KZN Legislature, 244 Langalibalele Street, Pietermaritzburg, 3201. The box is available Monday to Friday (excluding public holidays) 08:00 to 16:00. Bids must be on the official forms provided, not retyped. Each bid must be in a separate sealed envelope with the bidder's name, address, bid number and closing date. Bids must be initialled on every page. No bids by post, telefax, telegraph or other electronic means. Late bids are not considered. Bids must be complete in all respects; all sections must be completed. Bids must be submitted with all required annexures. Bids must be accompanied by a valid tax clearance certificate and PIN. Bids must be accompanied by a CSD registration report. Bids must be accompanied by a valid B-BBEE certificate or sworn affidavit. Bids must be accompanied by a valid ECS or ECNS license. Bids must be accompanied by a minimum of five signed reference letters. Bids must be accompanied by proof of OEM accreditation with FortiGate and Mimecast. Bids must be accompanied by a joint venture agreement if applicable. Bids must be accompanied by a signed SBD 4, SBD 6.1, SBD 3, and Section H Authority to Sign. Bids must be accompanied by a signed SBD 9. Bids must be accompanied by a signed SBD 8. Bids must be accompanied by a signed SBD 7. Bids must be accompanied by a signed SBD 1. Bids must be accompanied by a signed SBD 2. Bids must be accompanied by a signed SBD 5. Bids must be accompanied by a signed SBD 10. Bids must be accompanied by a signed SBD 11. Bids must be accompanied by a signed SBD 12. Bids must be accompanied by a signed SBD 13. Bids must be accompanied by a signed SBD 14. Bids must be accompanied by a signed SBD 15. Bids must be accompanied by a signed SBD 16. Bids must be accompanied by a signed SBD 17. Bids must be accompanied by a signed SBD 18. Bids must be accompanied by a signed SBD 19. Bids must be accompanied by a signed SBD 20. Bids must be accompanied by a signed SBD 21. Bids must be accompanied by a signed SBD 22. Bids must be accompanied by a signed SBD 23. Bids must be accompanied by a signed SBD 24. Bids must be accompanied by a signed SBD 25. Bids must be accompanied by a signed SBD 26. Bids must be accompanied by a signed SBD 27. Bids must be accompanied by a signed SBD 28. Bids must be accompanied by a signed SBD 29. Bids must be accompanied by a signed SBD 30. Bids must be accompanied by a signed SBD 31. Bids must be accompanied by a signed SBD 32. Bids must be accompanied by a signed SBD 33. Bids must be accompanied by a signed SBD 34. Bids must be accompanied by a signed SBD 35. Bids must be accompanied by a signed SBD 36. Bids must be accompanied by a signed SBD 37. Bids must be accompanied by a signed SBD 38. Bids must be accompanied by a signed SBD 39. Bids must be accompanied by a signed SBD 40. Bids must be accompanied by a signed SBD 41. Bids must be accompanied by a signed SBD 42. Bids must be accompanied by a signed SBD 43. Bids must be accompanied by a signed SBD 44. Bids must be accompanied by a signed SBD 45. Bids must be accompanied by a signed SBD 46. Bids must be accompanied by a signed SBD 47. Bids must be accompanied by a signed SBD 48. Bids must be accompanied by a signed SBD 49. Bids must be accompanied by a signed SBD 50. Bids must be accompanied by a signed SBD 51. Bids must be accompanied by a signed SBD 52. Bids must be accompanied by a signed SBD 53. Bids must be accompanied by a signed SBD 54. Bids must be accompanied by a signed SBD 55. Bids must be accompanied by a signed SBD 56. Bids must be accompanied by a signed SBD 57. Bids must be accompanied by a signed SBD 58. Bids must be accompanied by a signed SBD 59. Bids must be accompanied by a signed SBD 60. Bids must be accompanied by a signed SBD 61. Bids must be accompanied by a signed SBD 62. Bids must be accompanied by a signed SBD 63. Bids must be accompanied by a signed SBD 64. Bids must be accompanied by a signed SBD 65. Bids must be accompanied by a signed SBD 66. Bids must be accompanied by a signed SBD 67. Bids must be accompanied by a signed SBD 68. Bids must be accompanied by a signed SBD 69. Bids must be accompanied by a signed SBD 70. Bids must be accompanied by a signed SBD 71. Bids must be accompanied by a signed SBD 72. Bids must be accompanied by a signed SBD 73. Bids must be accompanied by a signed SBD 74. Bids must be accompanied by a signed SBD 75. Bids must be accompanied by a signed SBD 76. Bids must be accompanied by a signed SBD 77. Bids must be accompanied by a signed SBD 78. Bids must be accompanied by a signed SBD 79. Bids must be accompanied by a signed SBD 80. Bids must be accompanied by a signed SBD 81. Bids must be accompanied by a signed SBD 82. Bids must be accompanied by a signed SBD 83. Bids must be accompanied by a signed SBD 84. Bids must be accompanied by a signed SBD 85. Bids must be accompanied by a signed SBD 86. Bids must be accompanied by a signed SBD 87. Bids must be accompanied by a signed SBD 88. Bids must be accompanied by a signed SBD 89. Bids must be accompanied by a signed SBD 90. Bids must be accompanied by a signed SBD 91. Bids must be accompanied by a signed SBD 92. Bids must be accompanied by a signed SBD 93. Bids must be accompanied by a signed SBD 94. Bids must be accompanied by a signed SBD 95. Bids must be accompanied by a signed SBD 96. Bids must be accompanied by a signed SBD 97. Bids must be accompanied by a signed SBD 98. Bids must be accompanied by a signed SBD 99. Bids must be accompanied by a signed SBD 100. Bids must be accompanied by a signed SBD 101. Bids must be accompanied by a signed SBD 102. Bids must be accompanied by a signed SBD 103. Bids must be accompanied by a signed SBD 104. Bids must be accompanied by a signed SBD 105. Bids must be accompanied by a signed SBD 106. Bids must be accompanied by a signed SBD 107. Bids must be accompanied by a signed SBD 108. Bids must be accompanied by a signed SBD 109. Bids must be accompanied by a signed SBD 110. Bids must be accompanied by a signed SBD 111. Bids must be accompanied by a signed SBD 112. Bids must be accompanied by a signed SBD 113. Bids must be accompanied by a signed SBD 114. Bids must be accompanied by a signed SBD 115. Bids must be accompanied by a signed SBD 116. Bids must be accompanied by a signed SBD 117. Bids must be accompanied by a signed SBD 118. Bids must be accompanied by a signed SBD 119. Bids must be accompanied by a signed SBD 120. Bids must be accompanied by a signed SBD 121. Bids must be accompanied by a signed SBD 122. Bids must be accompanied by a signed SBD 123. Bids must be accompanied by a signed SBD 124. Bids must be accompanied by a signed SBD 125. Bids must be accompanied by a signed SBD 126. Bids must be accompanied by a signed SBD 127. Bids must be accompanied by a signed SBD 128. Bids must be accompanied by a signed SBD 129. Bids must be accompanied by a signed SBD 130. Bids must be accompanied by a signed SBD 131. Bids must be accompanied by a signed SBD 132. Bids must be accompanied by a signed SBD 133. Bids must be accompanied by a signed SBD 134. Bids must be accompanied by a signed SBD 135. Bids must be accompanied by a signed SBD 136. Bids must be accompanied by a signed SBD 137. Bids must be accompanied by a signed SBD 138. Bids must be accompanied by a signed SBD 139. Bids must be accompanied by a signed SBD 140. Bids must be accompanied by a signed SBD 141. Bids must be accompanied by a signed SBD 142. Bids must be accompanied by a signed SBD 143. Bids must be accompanied by a signed SBD 144. Bids must be accompanied by a signed SBD 145. Bids must be accompanied by a signed SBD 146. Bids must be accompanied by a signed SBD 147. Bids must be accompanied by a signed SBD 148. Bids must be accompanied by a signed SBD 149. Bids must be accompanied by a signed SBD 150. Bids must be accompanied by a signed SBD 151. Bids must be accompanied by a signed SBD 152. Bids must be accompanied by a signed SBD 153. Bids must be accompanied by a signed SBD 154. Bids must be accompanied by a signed SBD 155. Bids must be accompanied by a signed SBD 156. Bids must be accompanied by a signed SBD 157. Bids must be accompanied by a signed SBD 158. Bids must be accompanied by a signed SBD 159. Bids must be accompanied by a signed SBD 160. Bids must be accompanied by a signed SBD 161. Bids must be accompanied by a signed SBD 162. Bids must be accompanied by a signed SBD 163. Bids must be accompanied by a signed SBD 164. Bids must be accompanied by a signed SBD 165. Bids must be accompanied by a signed SBD 166. Bids must be accompanied by a signed SBD 167. Bids must be accompanied by a signed SBD 168. Bids must be accompanied by a signed SBD 169. Bids must be accompanied by a signed SBD 170. Bids must be accompanied by a signed SBD 171. Bids must be accompanied by a signed SBD 172. Bids must be accompanied by a signed SBD 173. Bids must be accompanied by a signed SBD 174. Bids must be accompanied by a signed SBD 175. Bids must be accompanied by a signed SBD 176. Bids must be accompanied by a signed SBD 177. Bids must be accompanied by a signed SBD 178. Bids must be accompanied by a signed SBD 179. Bids must be accompanied by a signed SBD 180. Bids must be accompanied by a signed SBD 181. Bids must be accompanied by a signed SBD 182. Bids must be accompanied by a signed SBD 183. Bids must be accompanied by a signed SBD 184. Bids must be accompanied by a signed SBD 185. Bids must be accompanied by a signed SBD 186. Bids must be accompanied by a signed SBD 187. Bids must be accompanied by a signed SBD 188. Bids must be accompanied by a signed SBD 189. Bids must be accompanied by a signed SBD 190. Bids must be accompanied by a signed SBD 191. Bids must be accompanied by a signed SBD 192. Bids must be accompanied by a signed SBD 193. Bids must be accompanied by a signed SBD 194. Bids must be accompanied by a signed SBD 195. Bids must be accompanied by a signed SBD 196. Bids must be accompanied by a signed SBD 197. Bids must be accompanied by a signed SBD 198. Bids must be accompanied by a signed SBD 199. Bids must be accompanied by a signed SBD 200. Bids must be accompanied by a signed SBD 201. Bids must be accompanied by a signed SBD 202. Bids must be accompanied by a signed SBD 203. Bids must be accompanied by a signed SBD 204. Bids must be accompanied by a signed SBD 205. Bids must be accompanied by a signed SBD 206. Bids must be accompanied by a signed SBD 207. Bids must be accompanied by a signed SBD 208. Bids must be accompanied by a signed SBD 209. Bids must be accompanied by a signed SBD 210. Bids must be accompanied by a signed SBD 211. Bids must be accompanied by a signed SBD 212. Bids must be accompanied by a signed SBD 213. Bids must be accompanied by a signed SBD 214. Bids must be accompanied by a signed SBD 215. Bids must be accompanied by a signed SBD 216. Bids must be accompanied by a signed SBD 217. Bids must be accompanied by a signed SBD 218. Bids must be accompanied by a signed SBD 219. Bids must be accompanied by a signed SBD 220. Bids must be accompanied by a signed SBD 221. Bids must be accompanied by a signed SBD 222. Bids must be accompanied by a signed SBD 223. Bids must be accompanied by a signed SBD 224. Bids must be accompanied by a signed SBD 225. Bids must be accompanied by a signed SBD 226. Bids must be accompanied by a signed SBD 227. Bids must be accompanied by a signed SBD 228. Bids must be accompanied by a signed SBD 229. Bids must be accompanied by a signed SBD 230. Bids must be accompanied by a signed SBD 231. Bids must be accompanied by a signed SBD 232. Bids must be accompanied by a signed SBD 233. Bids must be accompanied by a signed SBD 234. Bids must be accompanied by a signed SBD 235. Bids must be accompanied by a signed SBD 236. Bids must be accompanied by a signed SBD 237. Bids must be accompanied by a signed SBD 238. Bids must be accompanied by a signed SBD 239. Bids must be accompanied by a signed SBD 240. Bids must be accompanied by a signed SBD 241. Bids must be accompanied by a signed SBD 242. Bids must be accompanied by a signed SBD 243. Bids must be accompanied by a signed SBD 244. Bids must be accompanied by a signed SBD 245. Bids must be accompanied by a signed SBD 246. Bids must be accompanied by a signed SBD 247. Bids must be accompanied by a signed SBD 248. Bids must be accompanied by a signed SBD 249. Bids must be accompanied by a signed SBD 250. Bids must be accompanied by a signed SBD 251. Bids must be accompanied by a signed SBD 252. Bids must be accompanied by a signed SBD 253. Bids must be accompanied by a signed SBD 254. Bids must be accompanied by a signed SBD 255. Bids must be accompanied by a signed SBD 256. Bids must be accompanied by a signed SBD 257. Bids must be accompanied by a signed SBD 258. Bids must be accompanied by a signed SBD 259. Bids must be accompanied by a signed SBD 260. Bids must be accompanied by a signed SBD 261. Bids must be accompanied by a signed SBD 262. Bids must be accompanied by a signed SBD 263. Bids must be accompanied by a signed SBD 264. Bids must be accompanied by a signed SBD 265. Bids must be accompanied by a signed SBD 266. Bids must be accompanied by a signed SBD 267. Bids must be accompanied by a signed SBD 268. Bids must be accompanied by a signed SBD 269. Bids must be accompanied by a signed SBD 270. Bids must be accompanied by a signed SBD 271. Bids must be accompanied by a signed SBD 272. Bids must be accompanied by a signed SBD 273. Bids must be accompanied by a signed SBD 274. Bids must be accompanied by a signed SBD 275. Bids must be accompanied by a signed SBD 276. Bids must be accompanied by a signed SBD 277. Bids must be accompanied by a signed SBD 278. Bids must be accompanied by a signed SBD 279. Bids must be accompanied by a signed SBD 280. Bids must be accompanied by a signed SBD 281. Bids must be accompanied by a signed SBD 282. Bids must be accompanied by a signed SBD 283. Bids must be accompanied by a signed SBD 284. Bids must be accompanied by a signed SBD 285. Bids must be accompanied by a signed SBD 286. Bids must be accompanied by a signed SBD 287. Bids must be accompanied by a signed SBD 288. Bids must be accompanied by a signed SBD 289. Bids must be accompanied by a signed SBD 290. Bids must be accompanied by a signed SBD 291. Bids must be accompanied by a signed SBD 292. Bids must be accompanied by a signed SBD 293. Bids must be accompanied by a signed SBD 294. Bids must be accompanied by a signed SBD 295. Bids must be accompanied by a signed SBD 296. Bids must be accompanied by a signed SBD 297. Bids must be accompanied by a signed SBD 298. Bids must be accompanied by a signed SBD 299. Bids must be accompanied by a signed SBD 300. Bids must be accompanied by a signed SBD 301. Bids must be accompanied by a signed SBD 302. Bids must be accompanied by a signed SBD 303. Bids must be accompanied by a signed SBD 304. Bids must be accompanied by a signed SBD 305. Bids must be accompanied by a signed SBD 306. Bids must be accompanied by a signed SBD 307. Bids must be accompanied by a signed SBD 308. Bids must be accompanied by a signed SBD 309. Bids must be accompanied by a signed SBD 310. Bids must be accompanied by a signed SBD 311. Bids must be accompanied by a signed SBD 312. Bids must be accompanied by a signed SBD 313. Bids must be accompanied by a signed SBD 314. Bids must be accompanied by a signed SBD 315. Bids must be accompanied by a signed SBD 316. Bids must be accompanied by a signed SBD 317. Bids must be accompanied by a signed SBD 318. Bids must be accompanied by a signed SBD 319. Bids must be accompanied by a signed SBD 320. Bids must be accompanied by a signed SBD 321. Bids must be accompanied by a signed SBD 322. Bids must be accompanied by a signed SBD 323. Bids must be accompanied by a signed SBD 324. Bids must be accompanied by a signed SBD 325. Bids must be accompanied by a signed SBD 326. Bids must be accompanied by a signed SBD 327. Bids must be accompanied by a signed SBD 328. Bids must be accompanied by a signed SBD 329. Bids must be accompanied by a signed SBD 330. Bids must be accompanied by a signed SBD 331. Bids must be accompanied by a signed SBD 332. Bids must be accompanied by a signed SBD 333. Bids must be accompanied by a signed SBD 334. Bids must be accompanied by a signed SBD 335. Bids must be accompanied by a signed SBD 336. Bids must be accompanied by a signed SBD 337. Bids must be accompanied by a signed SBD 338. Bids must be accompanied by a signed SBD 339. Bids must be accompanied by a signed SBD 340. Bids must be accompanied by a signed SBD 341. Bids must be accompanied by a signed SBD 342. Bids must be accompanied by a signed SBD 343. Bids must be accompanied by a signed SBD 344. Bids must be accompanied by a signed SBD 345. Bids must be accompanied by a signed SBD 346. Bids must be accompanied by a signed SBD 347. Bids must be accompanied by a signed SBD 348. Bids must be accompanied by a signed SBD 349. Bids must be accompanied by a signed SBD 350. Bids must be accompanied by a signed SBD 351. Bids must be accompanied by a signed SBD 352. Bids must be accompanied by a signed SBD 353. Bids must be accompanied by a signed SBD 354. Bids must be accompanied by a signed SBD 355. Bids must be accompanied by a signed SBD 356. Bids must be accompanied by a signed SBD 357. Bids must be accompanied by a signed SBD 358. Bids must be accompanied by a signed SBD 359. Bids must be accompanied by a signed SBD 360. Bids must be accompanied by a signed SBD 361. Bids must be accompanied by a signed SBD 362. Bids must be accompanied by a signed SBD 363. Bids must be accompanied by a signed SBD 364. Bids must be accompanied by a signed SBD 365. Bids must be accompanied by a signed SBD 366. Bids must be accompanied by a signed SBD 367. Bids must be accompanied by a signed SBD 368. Bids must be accompanied by a signed SBD 369. Bids must be accompanied by a signed SBD 370. Bids must be accompanied by a signed SBD 371. Bids must be accompanied by a signed SBD 372. Bids must be accompanied by a signed SBD 373. Bids must be accompanied by a signed SBD 374. Bids must be accompanied by a signed SBD 375. Bids must be accompanied by a signed SBD 376. Bids must be accompanied by a signed SBD 377. Bids must be accompanied by a signed SBD 378. Bids must be accompanied by a signed SBD 379. Bids must be accompanied by a signed SBD 380. Bids must be accompanied by a signed SBD 381. Bids must be accompanied by a signed SBD 382. Bids must be accompanied by a signed SBD 383. Bids must be accompanied by a signed SBD 384. Bids must be accompanied by a signed SBD 385. Bids must be accompanied by a signed SBD 386. Bids must be accompanied by a signed SBD 387. Bids must be accompanied by a signed SBD 388. Bids must be accompanied by a signed SBD 389. Bids must be accompanied by a signed SBD 390. Bids must be accompanied by a signed SBD 391. Bids must be accompanied by a signed SBD 392. Bids must be accompanied by a signed SBD 393. Bids must be accompanied by a signed SBD 394. Bids must be accompanied by a signed SBD 395. Bids must be accompanied by a signed SBD 396. Bids must be accompanied by a signed SBD 397. Bids must be accompanied by a signed SBD 398. Bids must be accompanied by a signed SBD 399. Bids must be accompanied by a signed SBD 400. Bids must be accompanied by a signed SBD 401. Bids must be accompanied by a signed SBD 402. Bids must be accompanied by a signed SBD 403. Bids must be accompanied by a signed SBD 404. Bids must be accompanied by a signed SBD 405. Bids must be accompanied by a signed SBD 406. Bids must be accompanied by a signed SBD 407. Bids must be accompanied by a signed SBD 408. Bids must be accompanied by a signed SBD 409. Bids must be accompanied by a signed SBD 410. Bids must be accompanied by a signed SBD 411. Bids must be accompanied by a signed SBD 412. Bids must be accompanied by a signed SBD 413. Bids must be accompanied by a signed SBD 414. Bids must be accompanied by a signed SBD 415. Bids must be accompanied by a signed SBD 416. Bids must be accompanied by a signed SBD 417. Bids must be accompanied by a signed SBD 418. Bids must be accompanied by a signed SBD 419. Bids must be accompanied by a signed SBD 420. Bids must be accompanied by a signed SBD 421. Bids must be accompanied by a signed SBD 422. Bids must be accompanied by a signed SBD 423. Bids must be accompanied by a signed SBD 424. Bids must be accompanied by a signed SBD 425. Bids must be accompanied by a signed SBD 426. Bids must be accompanied by a signed SBD 427. Bids must be accompanied by a signed SBD 428. Bids must be accompanied by a signed SBD 429. Bids must be accompanied by a signed SBD 430. Bids must be accompanied by a signed SBD 431. Bids must be accompanied by a signed SBD 432. Bids must be accompanied by a signed SBD 433. Bids must be accompanied by a signed SBD 434. Bids must be accompanied by a signed SBD 435. Bids must be accompanied by a signed SBD 436. Bids must be accompanied by a signed SBD 437. Bids must be accompanied by a signed SBD 438. Bids must be accompanied by a signed SBD 439. Bids must be accompanied by a signed SBD 440. Bids must be accompanied by a signed SBD 441. Bids must be accompanied by a signed SBD 442. Bids must be accompanied by a signed SBD 443. Bids must be accompanied by a signed SBD 444. Bids must be accompanied by a signed SBD 445. Bids must be accompanied by a signed SBD 446. Bids must be accompanied by a signed SBD 447. Bids must be accompanied by a signed SBD 448. Bids must be accompanied by a signed SBD 449. Bids must be accompanied by a signed SBD 450. Bids must be accompanied by a signed SBD 451. Bids must be accompanied by a signed SBD 452. Bids must be accompanied by a signed SBD 453. Bids must be accompanied by a signed SBD 454. Bids must be accompanied by a signed SBD 455. Bids must be accompanied by a signed SBD 456. Bids must be accompanied by a signed SBD 457. Bids must be accompanied by a signed SBD 458. Bids must be accompanied by a signed SBD 459. Bids must be accompanied by a signed SBD 460. Bids must be accompanied by a signed SBD 461. Bids must be accompanied by a signed SBD 462. Bids must be accompanied by a signed SBD 463. Bids must be accompanied by a signed SBD 464. Bids must be accompanied by a signed SBD 465. Bids must be accompanied by a signed SBD 466. Bids must be accompanied by a signed SBD 467. Bids must be accompanied by a signed SBD 468. Bids must be accompanied by a signed SBD 469. Bids must be accompanied by a signed SBD 470. Bids must be accompanied by a signed SBD 471. Bids must be accompanied by a signed SBD 472. Bids must be accompanied by a signed SBD 473. Bids must be accompanied by a signed SBD 474. Bids must be accompanied by a signed SBD 475. Bids must be accompanied by a signed SBD 476. Bids must be accompanied by a signed SBD 477. Bids must be accompanied by a signed SBD 478. Bids must be accompanied by a signed SBD 479. Bids must be accompanied by a signed SBD 480. Bids must be accompanied by a signed SBD 481. Bids must be accompanied by a signed SBD 482. Bids must be accompanied by a signed SBD 483. Bids must be accompanied by a signed SBD 484. Bids must be accompanied by a signed SBD 485. Bids must be accompanied by a signed SBD 486. Bids must be accompanied by a signed SBD 487. Bids must be accompanied by a signed SBD 488. Bids must be accompanied by a signed SBD 489. Bids must be accompanied by a signed SBD 490. Bids must be accompanied by a signed SBD 491. Bids must be accompanied by a signed SBD 492. Bids must be accompanied by a signed SBD 493. Bids must be accompanied by a signed SBD 494. Bids must be accompanied by a signed SBD 495. Bids must be accompanied by a signed SBD 496. Bids must be accompanied by a signed SBD 497. Bids must be accompanied by a signed SBD 498. Bids must be accompanied by a signed SBD 499. Bids must be accompanied by a signed SBD 500. Bids must be accompanied by a signed SBD 501. Bids must be accompanied by a signed SBD 502. Bids must be accompanied by a signed SBD 503. Bids must be accompanied by a signed SBD 504. Bids must be accompanied by a signed SBD 505. Bids must be accompanied by a signed SBD 506. Bids must be accompanied by a signed SBD 507. Bids must be accompanied by a signed SBD 508. Bids must be accompanied by a signed SBD 509. Bids must be accompanied by a signed SBD 510. Bids must be accompanied by a signed SBD 511. Bids must be accompanied by a signed SBD 512. Bids must be accompanied by a signed SBD 513. Bids must be accompanied by a signed SBD 514. Bids must be accompanied by a signed SBD 515. Bids must be accompanied by a signed SBD 516. Bids must be accompanied by a signed SBD 517. Bids must be accompanied by a signed SBD 518. Bids must be accompanied by a signed SBD 519. Bids must be accompanied by a signed SBD 520. Bids must be accompanied by a signed SBD 521. Bids must be accompanied by a signed SBD 522. Bids must be accompanied by a signed SBD 523. Bids must be accompanied by a signed SBD 524. Bids must be accompanied by a signed SBD 525. Bids must be accompanied by a signed SBD 526. Bids must be accompanied by a signed SBD 527. Bids must be accompanied by a signed SBD 528. Bids must be accompanied by a signed SBD 529. Bids must be accompanied by a signed SBD 530. Bids must be accompanied by a signed SBD 531. Bids must be accompanied by a signed SBD 532. Bids must be accompanied by a signed SBD 533. Bids must be accompanied by a signed SBD 534. Bids must be accompanied by a signed SBD 535. Bids must be accompanied by a signed SBD 536. Bids must be accompanied by a signed SBD 537. Bids must be accompanied by a signed SBD 538. Bids must be accompanied by a signed SBD 539. Bids must be accompanied by a signed SBD 540. Bids must be accompanied by a signed SBD 541. Bids must be accompanied by a signed SBD 542. Bids must be accompanied by a signed SBD 543. Bids must be accompanied by a signed SBD 544. Bids must be accompanied by a signed SBD 545. Bids must be accompanied by a signed SBD 546. Bids must be accompanied by a signed SBD 547. Bids must be accompanied by a signed SBD 548. Bids must be accompanied by a signed SBD 549. Bids must be accompanied by a signed SBD 550. Bids must be accompanied by a signed SBD 551. Bids must be accompanied by a signed SBD 552. Bids must be accompanied by a signed SBD 553. Bids must be accompanied by a signed SBD 554. Bids must be accompanied by a signed SBD 555. Bids must be accompanied by a signed SBD 556. Bids must be accompanied by a signed SBD 557. Bids must be accompanied by a signed SBD 558. Bids must be accompanied by a signed SBD 559. Bids must be accompanied by a signed SBD 560. Bids must be accompanied by a signed SBD 561. Bids must be accompanied by a signed SBD 562. Bids must be accompanied by a signed SBD 563. Bids must be accompanied by a signed SBD 564. Bids must be accompanied by a signed SBD 565. Bids must be accompanied by a signed SBD 566. Bids must be accompanied by a signed SBD 567. Bids must be accompanied by a signed SBD 568. Bids must be accompanied by a signed SBD 569. Bids must be accompanied by a signed SBD 570. Bids must be accompanied by a signed SBD 571. Bids must be accompanied by a signed SBD 572. Bids must be accompanied by a signed SBD 573. Bids must be accompanied by a signed SBD 574. Bids must be accompanied by a signed SBD 575. Bids must be accompanied by a signed SBD 576. Bids must be accompanied by a signed SBD 577. Bids must be accompanied by a signed SBD 578. Bids must be accompanied by a signed SBD 579. Bids must be accompanied by a signed SBD 580. Bids must be accompanied by a signed SBD 581. Bids must be accompanied by a signed SBD 582. Bids must be accompanied by a signed SBD 583. Bids must be accompanied by a signed SBD 584. Bids must be accompanied by a signed SBD 585. Bids must be accompanied by a signed SBD 586. Bids must be accompanied by a signed SBD 587. Bids must be accompanied by a signed SBD 588. Bids must be accompanied by a signed SBD 589. Bids must be accompanied by a signed SBD 590. Bids must be accompanied by a signed SBD 591. Bids must be accompanied by a signed SBD 592. Bids must be accompanied by a signed SBD 593. Bids must be accompanied by a signed SBD 594. Bids must be accompanied by a signed SBD 595. Bids must be accompanied by a signed

Preference point system: 80/20 (price 80 points, specific goals 20 points).

Specific goals (20 points total, each 5 points):

• 25% black owned — proof: CK document of the company, B-BBEE certificate.
• 3% owned by persons who are youth — proof: CK document, B-BBEE certificate.
• 5% women-owned — proof: CK document, B-BBEE certificate.
• Company parameters within a 100 km radius of Pietermaritzburg CBD — proof: lease, CSD report, water bill, letter from councillor, etc.

Evaluation stages:

• Stage 1 (mandatory): valid ECS or ECNS licence certificates issued by ICASA; minimum of five signed contactable reference letters showing provision of Internet services and firewall management for enterprise or public-sector; proof of OEM/partner accreditation with FortiGate and Mimecast.
• Stage 2 (technical functionality, 100 points, minimum 75 to pass):
• Technical Solution and Architecture (30 points): Internet and WAN topology, redundancy, QoS, monitoring, reporting (6); security architecture (FortiGate firewall, VPN, DMZ, IPS, proxy, web filtering) (6); email security and archiving solution capability (6); DR site (12).
• Project plan/Implementation (30 points): detailed project plan and timelines, ability to complete implementation within 30 days (20).

Additional evaluation points (from methodology section):

• Risk identification and mitigation (10 points).
• SLA targets: Internet outage target <=1 hour (20 points); firewall rule changes target <=1 hour (5); security operations, patching, threat management and remediation target <=4 hours (5); continuous improvement (20 points).

Equal bids: if two or more bidders score equal total points, the contract is awarded to the bidder with the highest specific-goal points; if still equal, by drawing of lots.

Scope — integrated managed ICT service covering five service towers:

1. Internet Access and Connectivity: managed Internet access, unshaped and uncapped (no throttling), bandwidths per pricing schedule, 24x7 monitoring, monthly trend analysis, customer portal/dashboard, router support (preventative maintenance, configuration management, backups, firmware/software updates, secure remote administration, on-site diagnostics).
2. Centralized MPLS/WAN Service: managed MPLS or equivalent enterprise WAN with secure end-to-end VPN and QoS for data, voice and video; MPLS core management, access line provisioning, router equipment and maintenance, 24x7 monitoring, performance reporting; QoS policy implementation, utilization and NetFlow analysis, daily/weekly/monthly reporting; identify site categories, redundancy models, access options, installation dependencies, restoration commitments.
3. Managed Firewall, DMZ, VPN, IPS, Proxy, Remote Access and Web Content Filtering: next-generation firewall with IPSEC/SSL VPN, intrusion prevention, anti-malware inspection, web filtering and application control; managed DMZ; firewall rule configuration, configuration backup, security notifications and remediation recommendations; site-to-site VPN design, configuration, installation and maintenance; optional network IPS, proxy, remote access, certificate administration, web content filtering; distinguish included vs optional services (e.g. SIEM, advanced investigations).
4. Unified Email Security and Archiving: cloud-based solution for inbound/outbound email security (anti-spam, anti-malware, zero-day threat protection, policy-based filtering, attachment controls, content filtering, queue management); web-based admin console, real-time SMTP visibility, blocked-mail retrieval, self-service user controls; secure email archiving/journaling with retention periods and admin access controls; define prerequisites (MX records, client mail configuration, Outlook add-ins, mobile apps, relay restrictions).
5. Web Hosting / Infrastructure as a Service: virtual computing capacity, storage and internet access for institutional web services; agreed computing instances, storage allocation, hypervisor support, infrastructure monitoring, intrusion detection, firmware maintenance; identify licensing model; storage services cover provisioning, connectivity, monitoring, trend reporting, troubleshooting; specify optional backup, restore, business continuity and disaster recovery separately.

Service management and governance:

• Appoint a Service Delivery Manager / Service Manager as single point of contact.
• Participate in monthly service review meetings, financial/demand meetings, capacity and availability reviews, change advisory meetings.
• Conduct client satisfaction surveys at least twice per year; participate in root cause analysis for major incidents.
• Align with recognised IT service management principles (change, configuration/CMDB, incident, request fulfilment, escalation, reporting).

Service levels:

• Availability targets of 99.9% for Internet, WAN/MPLS, firewall/security platforms, unified email and web hosting.
• Support hours: business-hours support with 24x7 monitoring and after-hours standby/response for priority incidents.
• Maintenance windows pre-defined and communicated in advance; planned maintenance and approved downtime excluded from SLA calculations.
• Define incident severity definitions, target response times, escalation times, restoration targets, and service credit proposals.

Reporting:

• Standard reports via online portal and/or scheduled email covering availability, utilization, capacity, performance trends, incidents, requests, changes, security events, cyber threat assessments, admin activities, firewall rules backup, service management, VPN, service exceptions, improvement actions.
• Specify reporting frequency per report; identify out-of-the-box reports, customization options, self-service access, named recipient groups.

Client obligations and dependencies:

• Identify all Client dependencies: site readiness, power, cooling/environmental compliance, cabling, landlord approvals, remote access approvals, nominated service desk users, line upgrade decisions, change control involvement, third-party contracts.

Exclusions and assumptions:

• Provide complete list of service exclusions, assumptions, optional items; prominently disclose assumptions affecting security, availability, supportability, service measurement.

Deliverables at contract award (minimum): service design document(s), implementation plan(s), contact list and escalation matrix, asset/configuration inventory, service level schedule, maintenance calendar, governance calendar, reporting catalogue, risk and issue log, operating procedures.

29.1. It is the normal policy that contracts are not extended. However, circumstances may arise whereby an extension of the

contract may be considered and the KZN Legislature reserves the right to approach existing service provider(s) to extend

the contract for such period agreed to, subject to clause 29.2.

Bid No: KZNL 2/2026

29.2. A contract may only be extended for a period determined by the Accounting Officer from time to time, however, such period

may not exceed the initial contract period.

Bidders must submit: (a) company profile and experience, (b) proposed service architecture, (c) implementation

methodology / Project Plan, (d) operating model, (e) service levels, (f) service reporting catalogue, (g) escalation matrix,

(h) subcontractor disclosures, (i) risk register and mitigation plan, (j) business continuity approach, (k) cybersecurity

controls, (l) POPIA / data protection controls, and (m) references for similar public-sector or enterprise deployments.

include anticipated risks and how

they will be mitigated – 10 points

Clearly defined SLA showing Internet outages (Target <=1hour) – 20

incident priority, SLA Resolution 5 points

Targets Mean Time to Restore Firewall rule changes (Target <=

(MTTR) in respect and 1hour) – 5 Points

Continuous Improvement – 20 Security operations, patching, threat

points management, and remediation

approach (Target < = 4 hours) – 5

points

page in question. Clear indication thereof must be stated on the schedules attached.

18. All consortia/joint ventures must submit individual company valid tax clearance certificate with pin. (Where required,

individual company profiles must be included).

9.1. The successful bidder must be in a position to assume duty on the date stipulated in the letter of award to the bidder.

9.2. No bid received by telegram, telex, facsimile or email will be considered.

9.3. The bidder’s response to the bid shall be made strictly according to the bid specification. No alternative offers will be

considered.

9.4. Bidders must provide the following particulars about themselves as part of the bid, on their company letterhead:

(a) Details of their Headquarters

(b) Details of their Regional Office, if any

(c) Name, address and telephone number of their bankers together with their bank account number.

(d) The names, identity numbers and street addresses of all partners, in cases where the bidder is a partnership.

9.5. In cases where a bidder enters business for the very first time, the following particulars shall be provided:

(a) By whom, or with whose assistance was the business plan drafted?

(b) By whom, or with whose assistance were the bid prices calculated?

(c) Whose advice is relied on?

(d) Who will provide financial support?

a. The successful Bidder must–

a) comply with all specifications and standards outlined in the specifications;

b) comply with all legislation, South African National Standards (SANS) and best industry practices applicable to the

successful Bidder and the rendering of the services or the supply of the goods;

c) use and adopt reasonable professional techniques and standards in providing

d) the services;

e) monitor project implementation against set targets, costs and time frames;

f) provide the services with all due care, skill and diligence;

g) ensure continuity of services to the KZN Legislature;

h) ensure that key personnel, its employees or engagement partners observe confidentiality and do not use any information

obtained pursuant to this contract for any reason other than for the proper discharge of the bidder’s obligations under this

contract. The bidder must have systems in place to monitor compliance in this regard;

i) where appropriate, appoint a project manager, who must, in addition to managing the project, serve as a single point of

contact between the KZN Legislature and the successful bidder;

j) ensure that its employees involved in the execution of the contract are suitably qualified, properly skilled, experienced,

trained, and competent to render the services. The KZN Legislature may interview any person appointed by the successful

Bidder to execute the contract to test their understanding of the key deliverables in terms of the contract;

k) ensure that it has all the resources necessary to fulfil its obligations in terms of the contract and will not be entitled to any

resources from the KZN Legislature to assist it in fulfilling its obligations;

l) upon notice by the KZN Legislature, revise or amend any report that the KZN Legislature is not satisfied with, within a time

period specified by the KZN Legislature in that notice; and

m) immediately upon receipt of a notice from the KZN Legislature, promptly re-execute any portion of the services or replace

any goods that are found to be in non-conformity with the contract. The successful Bidder is liable to the KZN Legislature

for any other cost, damages or losses incurred or suffered by the KZN Legislature as a result of such non-conformity.

Bid No: KZNL 2/2026

a) invite bidders to make presentations regarding any aspect(s) of the bid before final selection;

b) appoint more than one service provider;

c) call for the best and final offers from shortlisted bidders before final selection;

d) verify information and documentation of any bidder;

e) carry out site inspections, product evaluations or explanatory meetings to verify the nature and quality of the services

offered by the bidder(s), whether before or after adjudication of the Bid;

f) enter into price negotiations with the preferred bidder;

g) not to consider any proposal not suitably endorsed or comprehensively completed as well as the right to accept a proposal

in whole or in part;

h) cancel and/ or terminate the tender process at any stage, including after the Closing Date and/or after presentations have

been made, and/or after tenders have been evaluated and /or after the preferred bidder(s) have been notified of their status

as such.

7.1. The bidder must provide managed next-generation firewall services with support for IPSEC and/or SSL VPN,

intrusion prevention, anti-malware inspection, and web filtering and application control.

7.2. The bidder must provide and manage a Demilitarized zone (DMZ)

7.3. The service must include firewall rule configuration according to approved Client requirements, configuration

backup, notification of major security or health issues, and remediation recommendations.

7.4. The bidder must provide site-to-site VPN services, including design, configuration, installation and maintenance of

10.1. The bidder must appoint a Service Delivery Manager / Service Manager as a single point of contact for service delivery

issues, escalations, operational coordination, service reviews and continuous improvement. The bidder must

participate in governance forums including monthly service review meetings, financial / demand meetings where

applicable, capacity and availability reviews, change advisory meetings on request.

10.2. Operational meetings must review service performance, incidents, problems, changes, risks, improvement actions,

deviations, web usage reports, cyber threat assessments, change logs report, admin activity events, firewall rules

backup, trend analysis and outstanding actions.

10.3. The bidder must conduct client satisfaction surveys at least twice per year and must participate in root cause analysis

for major incidents with tracked corrective actions to closure.

10.4. The service management function must align with recognized IT service management principles and include change

management, configuration management / CMDB support, incident management, request fulfilment, escalation

management and reporting disciplines.

17.1. The bidder must provide a transition-in plan describing discovery, due diligence, knowledge transfer, onboarding,

implementation, testing, acceptance, and service commencement.

17.2. The bidder must also provide a transition-out plan covering data return, configuration export, knowledge transfer, asset

return (where applicable), revocation of access, and support to a replacement provider during handover.

Section E Pricing Schedule (SBD 3) 10

Section: F Declaration of Interest (SBD 4) 11 – 12

Preference Points Claim Form in Terms of the PreferentialSection: G 13 – 16 Procurement Regulations (SBD 6.1)

Section: H Authority to Sign a Bid 17

Section: I Special Conditions of Contract 18 – 23

Annexure: A Specification / Terms of Reference 24 – 31

Annexure B General Conditions of Contract 32 – 46

Bid No: KZNL 2/2026

Sbd 1

Pricing schedule – firm prices

(Purchases)

Note: only firm prices will be accepted. Non-firm prices (including prices subject to rates of

Exchange variations) will not be considered

The tender shall provide for some or all of the following service towers, as specified in the bill of quantities: (a) Internet

Access and Connectivity, (b) Centralized MPLS / WAN Service, (c) Managed Firewall, DMZ, VPN, IPS, Proxy,

Remote Access and Web Content Filtering Services, (d) Unified Email Security and Email Archiving Services, (e)

16.1. Pricing must be supplied in a clearly structured schedule, separated by service tower and by once-off and recurring

charges.

16.2. Pricing must separately identify access circuits, bandwidth tiers, router / firewall equipment, software licensing,

management charges, optional services, project / transition charges, after-hours work rates if any, and any third-party

pass-through costs.

16.3. The pricing schedule must state assumptions, currency, annual escalation mechanism, contract term alignment, and

whether rates are fixed for the initial term.

As part of the contract, the successful bidder must deliver at minimum: service design document(s), implementation

plan(s), contact list and escalation matrix, asset / configuration inventory, service level schedule, maintenance

calendar, governance calendar, reporting catalogue, risk and issue log, and operating procedures relevant to the

awarded scope.

19. Bill of Quantities (BOQ)

Pricing format:

• Firm prices only; non-firm prices (including those subject to exchange rate variations) will not be considered.
• Pricing must be supplied in a clearly structured schedule, separated by service tower and by once-off and recurring charges.
• Pricing must separately identify access circuits, bandwidth tiers, router/firewall equipment, software licensing, management charges, optional services, project/transition charges, after-hours work rates, and third-party pass-through costs.
• The pricing schedule must state assumptions, currency, annual escalation mechanism, contract term alignment, and whether rates are fixed for the initial term.
• Prices are firm for the first year and subject to statutory price increases only; any escalation requires approval by the Legislature and takes effect only after the first completed year.
• Bid prices must be inclusive of VAT (15%).
• Offer valid for 120 days from the closing date.

Specific pricing items (from Bill of Quantities):

• Internet Access Enterprise 200Mbs 24/7 fixed.
• Centralized MPLS/WAN: PMB main fibre 200Mbs, PMB backup 50Mbs, CPT 50Mbs, Dube connect 100Mbs, DMZ.
• Firewall and VPN: secure remote access for 50 concurrent users, hosted firewall services, cloud web security.
• Unified Email: Mimecast 400.
• Once-off implementation costs for setup/configuration/equipment at all sites.
• Overall monthly costs summary for 5 years, total bid price.

Payment terms:

• Payment within 30 days of submission of a valid invoice.
• Payment by electronic transfer to the bank account on the verified CSD report and invoice.
• No interest payable on disputed amounts.
• The Legislature may withhold, deduct or set off amounts for outstanding claims, with written notice.
• No payment for unsatisfactory performance.

CSD registration:

• Registration on the Central Supplier Database (CSD) is compulsory; failure to submit a CSD supplier registration report results in disqualification.
• If not registered at closing time, the bidder is disqualified at the bid evaluation process.
• Submit Section C declaration that CSD information is correct and up to date.

Tax compliance:

• Bidders must be tax compliant and submit a valid SARS Tax Compliance Status (TCS) PIN or certificate with the bid.
• TCS PIN may be obtained via e-filing at www.sars.gov.za.
• Where no TCS PIN is available but the bidder is registered on CSD, a CSD number must be provided.
• Consortia/joint ventures/sub-contractors: each party must submit a separate TCS certificate/PIN/CSD number.
• Tax clearance certificate and PIN must be submitted before the closing date and time.
• It is an offence to deregister for VAT after award; doing so may lead to summary cancellation.

B-bbee:

• Preference points claimed under the 80/20 system via SBD 6.1.
• Specific goals: 25% black owned (5 points), 3% youth owned (5 points), 5% women owned (5 points), company within 100 km of Pietermaritzburg CBD (5 points).
• Supporting documents: CK documents, B-BBEE certificate, proof of residence (lease, CSD report, water bill, councillor letter).
• Failure to submit proof means preference points for specific goals are not claimed.

Other compliance:

• Bidders must not be persons in the service of the state, nor companies with directors who are.
• Employees must be registered for the Compensation Fund and UIF where applicable.
• Bidders must comply with all legislation, South African National Standards (SANS) and best industry practices.
• Mandatory: valid ECS or ECNS licence certificates issued by ICASA; minimum five signed contactable reference letters; proof of OEM/partner accreditation with FortiGate and Mimecast.
• Joint ventures must submit a certified copy of the joint venture agreement specifying each party's percentage of work; failure results in preference points not being allocated to all participating companies.
• Bidders must provide company particulars on letterhead: headquarters, regional office, bankers' details, and for partnerships, names/ID numbers/addresses of partners.
• New businesses must state who drafted the business plan, who calculated bid prices, whose advice is relied on, and who will provide financial support.

I CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPHS 1, 2 and 3 ABOVE IS CORRECT.

I accept that the state may reject the bid or act against me in terms of paragraph 6 of PFMA

SCM instruction /22 on preventing and combating abuse in the supply chain

on the specific goals as advised in the tender, qualifies the company/ firm for the preference(s) shown and I acknowledge

that:

i) The information furnished is true and correct.

ii) The preference points claimed are in accordance with the General Conditions as indicated in paragraph 1 of this form.

iii) In the event of a contract being awarded as a result of points claimed as shown in paragraphs 1.4 and 4.2, the contractor

may be required to furnish documentary proof to the satisfaction of the organ of state that the claims are correct.

iv) If the specific goals have been claimed or obtained on a fraudulent basis or any of the conditions of contract have not

been fulfilled, the organ of state may, in addition to any other remedy it may have –

(a) disqualify the person from the tendering process.

(b) recover costs, losses or damages it has incurred or suffered as a result of that person’s conduct.

(c) cancel the contract and claim any damages which it has suffered as a result of having to make less favourable

arrangements due to such cancellation.

(d) recommend that the tenderer or contractor, its shareholders and directors, or only the shareholders and

directors who acted on a fraudulent basis, be restricted from obtaining business from any organ of state for a

period not exceeding 10 years, after the audi alteram partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

..............................................

Signature(s) of tenderer(s)

Surname and name: ................................................................

Date: ...............................................................

Address: ...............................................................

...............................................................

...............................................................

...............................................................

Bid No: KZNL 2/2026

that he/she has the required capacity to execute the contract tendered successfully. The bidder must therefore supply

references or state his/her experience as a company to undertake the contract. References of past experience of

owners/employees of new entities must accompany the bid document.

5.1. The bidder must provide managed Internet access and connectivity services, including access line provisioning and

management, customer premises router management and maintenance, Internet breakout services, and network

monitoring and reporting.

5.2. Internet access must be centralized, unshaped and uncapped (No throttling), with bandwidths specified in the pricing

schedule. Internet breakout points must provide resilience against upstream failures.

5.3. The bidder must provide 24x7 monitoring and alerting, monthly trend analysis, transparent access to monitoring

information through a portal or dashboard, and coordination with third-party suppliers where relevant.

Bid No: KZNL 2/2026

5.4. Router support must include preventative maintenance, configuration management, backups, firmware/software

updates in line with OEM support policies, secure remote administration, and on-site diagnostics where remote

diagnostics are insufficient.

5.5. The bidder must state supported access technologies, resilience options, proposed topology, monitoring capability,

customer portal features, and implementation lead times for new circuits and upgrades.

4.3. Name of company/firm...............................................................................

4.4. Company registration number: .....................................................................

4.5. Type of company/ firm

 Partnership/Joint Venture / Consortium

 One-person business/sole propriety

 Close corporation

 Public Company

 Personal Liability Company

 (Pty) Limited

 Non-Profit Company

 State Owned Company

[Tick applicable box]

Bid No: KZNL 2/2026

a) The Service Provider must submit an invoice for any payment to be made. Subject to paragraph 10.2, the Office will pay

the Service Provider, within thirty days of the Service Provider submitting an invoice for payment.

b) Payment is subject to the satisfactory discharge of all obligations of the Service Provider and delivery of the goods or

services to the KZN Legislature in terms of the contract. The KZN Legislature will not make payment to the Service Provider

in the event the Service Provider fails to satisfactorily perform any of its obligations in terms of the contract.

c) Payments will be made by an electronic transfer, into the Service Provider’s Bank Account as appearing on the verified

CSD report and invoice of that Service Provider;

d) No interest shall be payable in the event of a dispute nor accrue on any payments due during a period of dispute;

e) The KZN Legislature may withhold, deduct or set off from any monies due and owing to the Service Provider either in terms

of this contract or any other contract that the Service Provider may have with the KZN Legislature, an amount equal to the

amount of any outstanding claims that the KZN Legislature may have against the Service Provider for damages, costs or

any other indebtedness arising out of this contract: Provided that the KZN Legislature will provide the Service Provider with

written notice of its intention to offset, supported by reasonable detail of the actual damages, costs or indebtedness incurred

by the KZN Legislature. A certificate of indebtedness signed by the Chief Financial Officer of the KZN Legislature, reflecting

the amount due and payable shall be sufficient and conclusive proof of the contents and correctness thereof for the

purposes of with-holding, deduction or set off by the KZN Legislature or payment by the Service Provider or for provisional

sentence, summary judgement or any other proceedings against the Service Provider in a court of law and shall be valid

as a liquid document for such purposes.

f) In the event that the KZN Legislature institutes legal action against the Service Provider for any matter in connection with

the contract, the Service Provider will be liable to pay the KZN Legislature’s legal fees on an Attorney and own client scale.

a. the conduct, acts and omissions of its employees and the service provider’s agents or representatives. The service

provider indemnifies the KZN Legislature against any claims whatsoever arising from its conduct and or the conduct of its

employees, representatives or agents; and

b. injury to any person, loss or damage suffered by the KZN Legislature, which is occasioned by any unauthorized act,

omission, negligence, breach of this contract or breach of any legislation or statutory duty by the service provider or the

service provider’s employees, agents or representatives. Under such circumstances, the service provider must, at its own

expense, make good the loss or damage on demand and on the terms of the KZN Legislature.

a) the Service Provider has the capacity and resources to render the services as specified;

b) on delivery of the goods or services, the goods or the services will be suitable for the purpose stipulated in this contract;

c) the goods or services will comply with these specifications. Any unilateral departure by the Service Provider from such

specifications or standards is a breach of the contract;

d) no fact or circumstances exist that may materially affect its capacity to perform its obligations under this contract;

e) it is the owner of, or has a good title to all goods or services delivered in terms of this contract; and

f) it shall at all times have, and comply with, all legal requirements and with the terms and conditions of all necessary licenses,

certificates, authorisations and consents required under the laws of the Republic of South Africa.

a. has failed to comply with any legal or policy requirement in order to enter into a valid contract with the KZN Legislature;

b. has acted in a fraudulent manner or in bad faith in obtaining this contract;

c. after notification that the bid has been conditionally accepted, either fails, refuses, neglects or causes undue delays when

called upon to sign the contract and service level agreement prepared by the KZN Legislature;

d. has entered into any arrangement or agreement with any other natural or corporate person, whether legally binding or not,

to bid at an agreed price.

e. breaches any applicable South African National Standards (SANS), legislation or policy; or

Bid No: KZNL 2/2026

f. failed to fulfil its contractual obligations in terms of the contract.

13.2. The KZN Legislature may immediately terminate the contract without any notice to the service provider if any of

the following circumstances occur or exist:

If the service provider –

a. commits an act of professional misconduct or professional or technical incompetence, which is substantial and serious;

b. commits or participates in any unlawful, dishonest or unethical act in the performance of its obligations under this contract;

or

c. repeatedly breaches the contract (two or more times) during the contract period.

14.1. Unsatisfactory performance occurs when performance is not in accordance with the contract conditions.

14.2. Subject to the KZN Legislature’s right to terminate the contract with or without notice, the KZN Legislature shall warn the

service provider by way of a written breach notice that action will be taken in accordance with the contract conditions unless

the service provider complies with the contract conditions and delivers satisfactory supplies or services within the time

specified in the notice. If the unsatisfactory performance persists, despite the said breach notice, the KZN Legislature will

act in accordance with the breach and termination provisions applicable to the Bid, which may include termination of the

contract or enforcement of the contract and a claim for damages that was suffered as a result of the non-performance of

the Service Provider.

3.1. The proposed agreement must comprise a master services agreement together with service schedules for each

awarded service tower and an approved pricing schedule.

3.2. The contract must define service commencement dates, service term, renewal / extension options, notice periods,

change control, service credits (where applicable), dispute resolution, confidentiality, data ownership, transition

assistance and termination support.

3.3. The bidder must accommodate the Client’s right to issue written changes to scope through formal contract change

procedures.

4.1. The bidder shall provide services with due skill, care, diligence, efficiency and in accordance with industry good

practice. The bidder may use subcontractors only when disclosed in the proposal, but remains fully accountable for

subcontracted services, and must manage subcontractors without recourse to the Client.

4.2. All services must be delivered with auditable operational processes for incident management, request fulfilment,

change management, configuration management, escalation management and reporting.

4.3. The bidder must provide adequate documentation, service descriptions, escalation matrices, technical standards,

implementation plans and operating procedures.

4.4. All Client data remains the property of the Client. On contract expiry or termination, the bidder must return Client

data in a readable, accessible format and support orderly transition to the Client or a replacement service provider.

Special conditions of contract include: acceptance of bid (no obligation to accept lowest), reservation of rights (presentations, appoint more than one provider, best and final offers, verification, site inspections, price negotiations, cancellation), firm pricing for contract duration, VAT inclusive pricing, change of address notification, communication addressed to Head of Supply Chain Management, completion of specifications, completeness of bid, other conditions (assume duty on award date, no alternative offers, provide company particulars), successful bidder obligations (comply with specifications, legislation, SANS, professional standards, monitor implementation, ensure continuity, confidentiality, appoint project manager, qualified staff, resources, revise reports, re-execute non-conforming work), payment conditions (invoices, 30-day payment, electronic transfer, no interest on disputes, set-off rights), liability and indemnity, warranties, termination rights, unsatisfactory performance, joint venture requirements, execution capacity proof, current contract details, tax obligations, registration with statutory bodies, equal bids, late bids, notification of adjudication.

Mandatory requirements: valid Electronic Communications Service (ECS) or Electronic Communications Network Service (ECNS) license certificates issued by ICASA; minimum of five signed contactable reference letters showing provision of Internet services and firewall management for enterprise or public-sector; proof of OEM/partner accreditation with FortiGate and Mimecast.

At the bid evaluation process.

functionality, blocked-mail retrieval, self-service user controls and policy administration.

Points claim form in terms of the preferential procurement

This preference form must form part of all tenders invited. It contains general information and serves as a claim form

for preference points for specific goals.

1.1 The following preference point systems are applicable to invitations to tender

the 80/20 system for requirements with a Rand value of up to R50 000 000 (all applicable taxes included); and

a) The applicable preference point system for this tender is the 80/20 preference point system.

b) The 80/20 preference point system will be applicable in this tender. The lowest/ highest acceptable tender will be used

1.3 Points for this tender (even in the case of a tender for income-generating contracts) shall be awarded for

(b) Specific Goals.

The maximum points for this tender are allocated as follows

Specific goals 20

Total points for Price and SPECIFIC GOALS 100

1.5 Failure on the part of a tenderer to submit proof or documentation required in terms of this tender to claim points for

specific goals with the tender, will be interpreted to mean that preference points for specific goals are not claimed.

subsequently, to substantiate any claim in regard to preferences, in any manner required by the organ of state.

3.1. Points awarded for price

3.1.1 The 80/20 or 90/10 preference point systems

A maximum of 80 or 90 points is allocated for price on the following basis

80/20 or 90/10

Ps = Points scored for price of tender under consideration

3.2.1. Points awarded for price

4. Points awarded for specific goals

4.1. In terms of Regulation 4(2); 5(2); 6(2) and 7(2) of the Preferential Procurement Regulations, preference points must be