Banking and financial services for msunduzi municipality – 5-Year contract (SCM 7 of 26/27) – pietermaritzburg, kwazulu-natal – closes 18 september 2026 at 12h00

• Tender documents available from 12h00 on Monday, 20 July 2026.
• Tender notice advertised in The Witness newspaper on Friday, 17 July 2026.
• Closing date and time: Friday, 18 September 2026 at 12h00.
• No tender briefing or site inspection is scheduled for this tender.

• Technical enquiries: Wellington Mtusva (Budget and Treasury Unit), telephone 033 – 392 2242, email [email protected].
• Procurement enquiries: Lindani Dlamini (Supply Chain Management Sub-Unit), telephone 033 – 392 3092, email [email protected].
• Submission address: Msunduzi Municipality's Central Stores, 2 Abattoir Road (off Kershaw Street), Pietermaritzburg, 3201.
• Document collection: Supply Chain Management Unit Offices, 5th Floor, A S Chetty Centre, 333 Church Street, Pietermaritzburg.

Tenders must be submitted in hard copy and on a CD or USB flash drive, in sealed envelopes marked with the contract number and description.

• Deliver to the Tender Box at Msunduzi Municipality's Central Stores, 2 Abattoir Road (off Kershaw Street), Pietermaritzburg, 3201, before 12h00 on the closing date.
• Tender validity: four months from the closing date.
• Complete and sign the Tender Form, all Data Sheets, and Annexures. Corrections must be counter-signed; no correction fluid.
• Returnable forms include: Declaration of Interest, Authority to Sign, Declaration of Municipal Fees, Declaration of Bidder's Past Supply Chain Management Practices, Certificate of Independent Bid Determination, and Declaration for Procurement Above R10 Million.
• Submit a valid Tax Clearance Status Verification Pin and CSD Supplier Number with Unique Registration Reference.
• Joint ventures/consortiums must submit SARS tax compliance pins, CSD reports, signed declarations, and an undertaking for all parties.
• Disqualification risks: late submission, incomplete or unsigned forms, irregularities in the Tender Form or Pricing Schedule, or failure to attend a compulsory briefing if one is specified (none is specified for this tender).
• All prices must include VAT regardless of the bidder's VAT status.

Two-stage evaluation:

• Stage One: Functionality (100 points). Minimum 80 points to proceed.
• Experience in providing banking services to municipalities: 45 points. Proof: reference letters and award letters.
• Experience of the portfolio manager to be allocated: 55 points. Proof: CV and qualifications; minimum 5 years' experience and NQF level 7.
• Stage Two: 80/20 Preference Point System.
• Price: 80 points.
• Preference Points: 20 points for Specific Goals — Black Owned Enterprise (10 points), Women-Owned Enterprise (5 points), Location of Business Enterprise (5 points).
• Bidders must be registered on the CSD and have a valid tax clearance to be considered.

Scope: appointment of a bank to provide banking and financial services for a 5-year period.

• Core banking services: user-friendly banking system, competitive bank charges, telephonic support, speed point terminal services, on-site automated cash deposit, petty cash online ordering, internet/electronic banking, defined overdraft facilities, electronic foreign exchange payments.
• Investment management: user-friendly reporting system, competitive rates, telephonic support, internet/electronic banking for short-term and long-term investments.
• Transactional banking accounts: Main Bank Account, Electronic Funds Transfer Account, Post Office/Easy Pay Account, Market Account, Airport Account, Traffic Fines Account — each with specific deposit identifier (DI) requirements.
• Cash centres: dedicated tellers, DI validation, video footage of deposits, cash float provision, same-day value for deposits, on-site automated cash deposit machines (R2 million per day for main banking hall, R1 million per day for Msunduzi Market).
• Host-to-host electronic payment system for bulk debit orders and refunds, with daily reconciliation.
• POS card payment terminals for Council bills and traffic fines, at no cost to Council.
• Traffic fine payments: over the counter, ATMs, website; only full payments accepted; daily text file with fine details.
• IT/SAP integration required with ISO certifications (ISO/IEC 27001, ISO/IEC 20000, ISO/IEC 38500, ISO 9001, ISO 22301) and AES-256 encryption.
• Council may award services to different financial institutions or procure additional services separately.

Key evaluation criteria:

• Experience in providing banking services to municipalities: 45 points. Proof: reference letters on client letterhead describing contract and duration, plus award letters.
• Experience of portfolio manager: 55 points. Proof: CV and copies of qualifications; minimum 5 years' experience as banking portfolio manager to municipalities (30 points) and minimum NQF level 7 in Business Management, Finance, or Accounting (25 points).
• If portfolio manager changes during contract, replacement must have similar qualifications and experience, and municipality must be notified in writing.

ISO certifications required for IT/SAP systems:

• ISO/IEC 27001: Information Security Management Systems.
• ISO/IEC 20000: IT Service Management.
• ISO/IEC 38500: Governance of IT.
• ISO 9001: Quality Management Systems.
• ISO 22301: Business Continuity Management.
• Encryption standards: AES-256.
• Host-to-host solution must handle Council's transactional volumes and integrate with SAP ECC6-EHP8.

Pricing details:

• All prices must include VAT.
• Prices deemed to include all costs unless stated otherwise.
• Tenders may be rejected for irregularities in Pricing Schedule.
• Bank charges and interest rates subject to escalation based on SARB increases after first year.
• Interest on investments must be above prime rate as determined by SARB.

• All prices must include VAT, regardless of the bidder's VAT status.
• Prices are deemed to include all costs (materials, labour, freight, insurance, etc.) unless stated otherwise.
• Tenders may be rejected for irregularities in the Tender Form or Pricing Schedule.
• Partial awards may be made to empower SMMEs or local suppliers.
• In case of discrepancy, prices in the Tender Form prevail over covering letters or pricing schedules.
• Bank charges and interest rates are subject to escalation based on South African Reserve Bank (SARB) increases after the first year.
• Interest on investments must be above the prime rate as determined by SARB.

• Mandatory registration with SARB under the Banking Act, FSCA, and NCR — provide valid proof; failure results in disqualification.
• CSD registration: provide CSD Supplier Number and Unique Registration Reference Number.
• Tax clearance: submit a valid Tax Clearance Certificate and Tax Compliance Status Verification Pin from SARS.
• Other required documents: CIPC Registration Certificate, Declaration of Municipal Fees, Declaration of Interest, Declaration of Bidder's Past Supply Chain Management Practices, Certificate of Independent Bid Determination.
• Joint ventures/consortiums must submit documents for all parties.
• Bidders must not be in the service of the state (including directors, managers, principal shareholders).
• Comply with the OHS Act, COID Act, Labour Relations Act, and Basic Conditions of Employment Act.
• Comply with Municipal Supply Chain Management Regulations, MFMA, Banking Act, FAIS Act, and National Credit Act.

Compliance with Occupational Health and Safety Act (OHS Act) required:

• Contractor must register as employer under OHS Act and Compensation for Occupational Injuries and Diseases Act (COID Act).
• Keep records of incidents, investigate incidents, and report to inspector.
• Designate a full-time employee to supervise work.
• Inform divisional inspector of work details before commencement.
• Also comply with Labour Relations Act and Basic Conditions of Employment Act.

• Contract period: 5 years from date of award.
• Tender validity: 4 months from closing date.
• Service Level Agreement (SLA) required before commencement of services.
• Penalties: if supplier fails to deliver, penalties based on prime interest rate per day of delay; Council may terminate contract.
• Insurance: goods must be fully insured; Professional Indemnity and Fidelity cover required for contract duration.
• Compliance with legislation: Municipal Supply Chain Management Regulations, MFMA, Banking Act, FAIS Act, National Credit Act, etc.
• Alterations by tenderer must be listed in Annexure A.
• Appeals: objections must be lodged in writing within 14 calendar days of decision.
• Joint ventures/consortiums must submit specific documentation.

Two-stage evaluation:

• Stage One: Functionality (100 points). Minimum 80 points to proceed.
• Experience in providing banking services to municipalities: 45 points. Proof: reference letters and award letters.
• Experience of portfolio manager: 55 points. Proof: CV and qualifications; minimum 5 years' experience and NQF level 7.
• Stage Two: 80/20 Preference Point System.
• Price: 80 points.
• Preference Points: 20 points for Black Owned Enterprise (10 points), Women-Owned Enterprise (5 points), Location (5 points).