Frequently Asked Questions — Provision of Organisational Development (OD) Services for the Nuclear Operating Unit

Question 1

What are the submission requirements for this tender (Ref: )?

Accepted Answer

Returnable Documents:

Question 2

How will bids be evaluated?

Accepted Answer

• Stage 5 – Price and preference scoring Calculate price points out of the 80/20 preference point system for procurement less than R50 M (excluding VAT): • 80 for price (evaluated project price); and • 20 for B-BBEE Status Level Contribution. • Add price points and preference points and • Select tender with highest points (Price Points + Preference Points). • Stage 6 – Objective criteria (Post evaluation criteria prior to contract award) The evaluation criteria as per annexure C3 consisting of: a) Acknowledgement of Eskom's SHE rules, and requirements form (Annexure B) signed and submitted by the tenderer b) Valid Letter of Good Standing (COIDA or equivalent) c) OHS plan (Must address the project /scope of work OHS risk(s) and aligned with the health and safety specification or requirements). d) Baseline OHS Risk Assessment (BRA) Identification, assessment and management of Safety, Health and Environmental risks related to the scope of work. e) OHS policy signed by CEO f) The submitted policy document must comply to OHS Act Section The OHS Act 37(2) agreement which will be signed with the contract 3.10 Mandatory tender A tenderer that does not submit mandatory documents by or the returnables complete information required in mandatory documents by the deadlines stipulated in the Tender Returnable section of the respective Invitation to Tender will be deemed non-responsive. 3.15 Evaluation of Price Prices will be evaluated as follows: 1. Inclusive of VAT; 2. Corrected for arithmetical errors; 3. Excluding contingencies in any bill of quantities or activity schedule’ Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ forensic@eskom.co.za When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 62 name: ITT OD Contract (AutoRecovered) 4 (003) (002) mplate ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tender/ Request Identifier for Proposal Effective Date 07 April 2026 Review Date April 2031 Clause Number from Standard Tender Data Conditions of Tender 4. Adjusted for any other acceptable variations, deviations, or alternative tenders submitted; and 5. Making a comparison of the Net Present Value of each adjusted tender based on the tendered programme (if provided) and prices, on the estimated effect of Price Adjustment Factors and rate of exchange fluctuations (if applicable) and on other evaluation parameters relating to uncertainty and risk, where applicable. 6. Unconditional discounts will be taken into account for evaluation purposes. 7. Conditional discounts will not be taken into account for evaluation purposes but will be implemented when payment is effected. 3.18 Evaluation of Specific Evaluation will be based upon the 80/20, where 80 points is for price Goals and the 20 points are represented by Specific Goals in terms of the Preferential Procurement Policy Framework Act (PPPFA) Regulations 2022 To claim preference points, a tenderer must submit the proof of B- BBEE status level of contributor (e.g., a valid B-BBEE certificate issued by a SANAS accredited verification agency / sworn affidavit / CIPC affidavit). Tenderer failing to provide documentation for the allocation of preference points will not be disqualified, but’ • May only score point out of 80 for price • Scores 0 points out of 20 for specific goals 3.19 Ranking of tenders Tender will be issued / published on Eskom tender bulletin and National Treasury e-tender portal. Suppliers will have 14 days to respond subject to Senior Manager approval for the shorter period 3.20 Objective Criteria In terms of ESKOM’s Preferential Procurement Policy (240- (if applicable) 128811268), the following SDL&I objectives will be included in the bid and the SDL&I Bidder’s Undertaking, which are to be submitted prior to contract award to allow for negotiation on proposed targets. ✓ Subcontracting of at least 30% of the contract value to designated groups. ✓ 1 X Skills development for every R5 000 000 Eskom spend. i. Business intervention skills. ii. Conflict management. iii. Crisis management. iv. Employee relations. Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ forensic@eskom.co.za When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 62 name: ITT OD Contract (AutoRecovered) 4 (003) (002) mpl…

Question 3

What are the technical specifications?

Accepted Answer

Annexure Attached (Y / N / N/A) 1.1.1 *Authorisation Form Annexure A Y 1.1.2 *Acknowledgement form Annexure B Y 1.1.3 *Tenderer’s particulars Annexure C Y 1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y download and read the Supplier Integrity Pact. It is accessible on the Eskom Tender Bulletin via Eskom Supplier Integrity Pact (eskom.co.za) link) 1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y 1.1.6 *CPA(IG) for Foreign Goods/Services (if applicable) Annexure F N/A 1.1.7 SBD 6.2 Declaration Certificate for Local Production Annexure G1 Y and Local Content (only applicable if designated materials are included and then Tenderers will be required to complete and submit Annexures G1 to G4 as evidence of compliance with this requirement). Annexure C Local Content Declaration- Summary Annexure G2 Y Schedule Annexure D Imported Content Declaration – Supporting Annexure G3 Y Schedule to Annexure C Annexure E Local Content Declaration- Supporting Annexure G4 Y Schedule to Annexure C 1.1.8 *SBD 1 Invitation to Bid must be filled out by all Annexure H Y tenderers and submitted with the tender at tender submission deadline 1.1.9 --- appointment letters or purchase orders demonstrating years of OD consulting experience Proposed approach to meeting KPIs (turnaround times, Example of Reporting Templates. Proposed Quality Management and Reporting 2 accuracy/compliance rate, satisfaction scores, incident Performance Indicators. Confidential information can be 10 Approach response readi --- 4. Deliverables 5. Categories of Labour Required 6. Technical and Professional Requirements 7. Occupational Health and Safety Requirements 8. Timing and Planning 9. Shift Regime 10. Training 11. Access Formalities 12. Equipment 13. Eskom Scope of Supply 14. Contractor Scope of Supply 15. Quality Requirements 16. Documentation 17. Pricing Structure 18. Appendices ORGANISATIONAL DEVELOPMENT & PSYCHOLOGICAL SERVICES 2 1. Background/Description Nuclear Operating Unit (NOU) is undergoing a significant transformation to support Eskom’s corporate strategy of achieving an operational turnaround, improving organisational performance, and ensuring long-term sustainability. As a strategic enabler of this transformation, the Organisational Development (OD) function plays a critical role in shaping behaviours, culture, organisational effectiveness, leadership capability, and employee engagement. To strengthen NOU’s organisational capability and readiness for future challenges, Eskom seeks to appoint a suitably qualified and experienced Organisational Development consulting partner to provide specialist advisory, diagnostic, design, facilitation, and implementation support. The consultant will bring leading local and international best practices, thought leadership, and proven methodologies to support NOU's organisational transformation agenda. The services are required across a range of OD disciplines, including but not limited to organisational diagnostics, culture transformation, employee engagement, team effectiveness, change management, organisational design, leadership alignment, and capability development. 2. Objective The objective of this contract is to secure specialised Organisational Development expertise that will: • Support the implementation and continuous enhancement of the NOU OD Strategy. • Strengthen organisational effectiveness and operational performance. • Facilitate behaviour and culture transformation aligned to Eskom values and strategic objectives. • Improve employee engagement and organisational climate. • Enhance leadership effectiveness and team performance. • Conduct evidence-based organisational assessments and diagnostics. • Develop practical interventions aimed at improving collaboration, accountability, safety culture, and high-performance behaviours. • Transfer skills and knowledge to internal HR and OD practitioners to ensure sustainability. ORGANISATIONAL DEVELOPMENT & PSYCHOLOGICAL SERVICES 3 OD Intervention Areas The OD services and interventions may include, but shall not be limited to, the following areas: Team Building and Team Alignment Team building within this scope does not primarily refer to physical team-building activities, although such activities are not excluded. Team building interventions may include: • Team and individual profiling. • Analysis of expected and displayed team and individual behavioural dynamics. • Facilitate workshops, coaching sessions, and team engagements • Group and individual feedback. • Assessing the impact of individual and team behaviour on team effectiveness. • Assessing the impact of individual and team behaviour on business performance and identifying behavioural changes required to optimise performance. • Promote Trust Building activities that enhance teamwork and team alignment Conflict Management and Team Dysfunction/ Dynamics Conflict management and team dysfunction interventions may include: • Analysing team and individual dynam…

Question 4

What financial requirements apply to bidders?

Accepted Answer

Payment Terms: payment terms as stipulated hereunder when submitting tenders and concluding contracts with Eskom: For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying Suppliers within 30 days of receipt of undisputed invoices. For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed

Question 5

What compliance and legal requirements must bidders meet?

Accepted Answer

ADDITIONAL CONTRACTUAL REQUIREMENTS SUPPORTING EVIDENCE Safety COIDA - Original certificate of good standing or proof √ of application issued by the Compensation Fund Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ forensic@eskom.co.za When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 62 name: ITT OD Contract (AutoRecovered) 4 (003) (002) mplate ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tender/ Request Identifier for Proposal Effective Date 07 April 2026 Review Date April 2031 Reference Returnable From Suppliers at at ** closing (Non- prior Award. required required closing. required Tender (disqualifiable)* Contract disqualifiable) to Tender Returnable Returnable Returnable (COID) or a licensed compensation insurer (South African tenderers only) Quality The classification for theProvision of Organisational Development (OD) Services for the Nuclear Operating Unit (NOU) Other The contractor is required to comply with the √ safety/quality requirements of the construction regulations and documents as occupational health and safety act (OH&SA 85 of required per scope 1993) and Eskom Health and Safety policy, of works procedures, specifications and guidelines. Environmental The service life is designed for a minimum of 100 √ years to encapsulate and protect the environment. This requires stringent quality assurances; quality products used during manufacturing and thorough testing which has to be approved by the National Nuclear Regulator to safeguard the public. Additional SDL&I In terms of ESKOM’s Preferential Procurement Policy √ Requirements (240-128811268), the following SDL&I objectives will be included in the bid and the SDL&I Bidder’s Undertaking, which are to be submitted prior to contract award to allow for negotiation on proposed targets. Subcontracting of at least 30% of the contract value to designated groups. 1 X Skills development for every R5 000 000 Eskom spend in the following skills disciplines. Business intervention skills. Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ forensic@eskom.co.za When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 62 name: ITT OD Contract (AutoRecovered) 4 (003) (002) mplate ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tender/ Request Identifier for Proposal Effective Date 07 April 2026 Review Date April 2031 Reference Returnable From Suppliers at at ** closing (Non- prior Award. required required closing. required Tender (disqualifiable)* Contract disqualifiable) to Tender Returnable Returnable Returnable ii. Conflict management. iii. Crisis management. iv. Employee relations. Due A Financial Analysis is not recommended given the √ Diligence/financial low-risk nature of the procurement. However, the analysis requirement will be reassessed based on the supplier’s offer and any identified commercial risks during evaluation. Payment will only be made upon successful delivery and acceptance of the goods. Over and above any financial analysis, additional documentation and information may be requested to support due diligence activities. This may include supplier name changes, cession agreements, mergers and acquisitions, potential legal obligations, references, business practices, and company policies, where relevant, to assess and mitigate supplier risk DOCUMENTS REQUIRED UNDER FUNCTIONALITY/TECHINICAL CRITERIA Functionality/ 1 Technical Specifications √ Technical [required 2. Supplier Credentials for evaluation / 3. Warranties scoring] 4. After sales service support and repairs Controlled Disclosure Anonymously report fraud, corruption at 0800 11 2722/ forensic@eskom.co.za When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30 of 62 name: ITT OD Contract (AutoRecovered) 4 (003) (002) mplate ID: 240-43921804 (Rev 7) Header and Footer portrait template Document 240-114238630 Rev 28 Invitation to Tende…

Question 6

What are the important dates and deadlines for this tender?

Accepted Answer

{"closingDate":"07 April 2026","closingTime":"10h00","briefingSession":"{\"date\":null,\"time\":null,\"venue\":\"ion A clarification meeting will only be held upon a request from the\",\"is_compulsory\":false}"}

Question 7

Who should be contacted for queries about this tender?

Accepted Answer

{"name":null,"email":"forensic@eskom.co.za","phone":"+27 21 522 3852","department":"(NOU)","address":"r which may be accessed"}

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