ESKOM: provision of washroom & hygiene services for 5 years (supplier quality specification 240-105658000)

Closing date: 17 November 2026 at 08:00 (from tender record) — the document also references an authorisation date of 01 July 2026. No other dates such as briefing or site visits are stated.

SCM contacts (named in the document header):

• Sipho A Sambo — Middle Manager (Acting), Supplier Quality Management, Procurement and Supply Chain Management
• Bathusi Montwedi — Senior Manager (Acting), Procurement and Supply Chain Management, Corporate Services
• Gerhard Van Der Walt — General Manager (Acting), Procurement and Supply Chain Management, Corporate Services

No email addresses, telephone numbers, or submission addresses are provided in the source text.

Returnable documents (quality-related, per the supplier quality specification 240-105658000):

• Form A (Tender and Contract Quality Requirements, ref 240-68099512): completed, signed and returned with the bid.
• Depending on the category selected (Category 1, 2, 3 or 4, indicated in Form A), submit the applicable supporting quality documentation listed in the List of Tender Returnables (ref 240-12248652).

Mandatory quality requirements for Category 1:

• Valid ISO 9001 or applicable QMS certificate.
• Latest internal and external audit reports, including nonconformities and corrective actions.
• Documented information for roles, responsibilities and authorities in the QMS.
• Draft Contract Quality Plan (per ISO 10005).
• Draft or example Inspection and Test Plan (ITP/QCP) on similar work.
• Documented information for control of externally provided processes, products and services.
• Management review records (agenda, minutes, attendance, reports).

Mandatory quality requirements for Category 2:

• Evidence of a developed, implemented and maintained QMS complying with ISO 9001 (latest revision):
• QMS manual or equivalent defining the system and scope
• Quality policy and quality objectives
• Control of documented information
• Internal audit procedure
• Control of nonconforming outputs
• Nonconformity and corrective action procedure
• Latest internal audit reports with nonconformities and corrective actions.
• Draft Contract Quality Plan per ISO 10005.
• Example ITP/QCP on similar or previous work.
• Documented information for control of externally provided processes, products and services.
• Documented roles, responsibilities and authorities.
• Management review records.

Sub-suppliers performing design, manufacturing, maintenance, testing, storage, delivery, installation, commissioning or project management must meet the same QMS requirements.

Note: Only one quality category applies per procurement process; the selected category is indicated in Form A and the List of Tender Returnables.

Evaluation of supplier quality is based on the quality criteria set out in the supplier quality specification (240-105658000) and the Tender Evaluation Scorecard (ref 240-168873697).

Quality categories define what must be submitted:

• Category 1: certified ISO 9001 QMS plus the listed supporting documents.
• Category 2: objective evidence of a developed and maintained ISO 9001-compliant QMS plus supporting documents.
• Categories 3 and 4: requirements as specified in Form A and the List of Tender Returnables.

Suppliers must complete and sign Form A (Sections A and E) to acknowledge and commit to the Eskom quality requirements and ISO 9001.

The selection of applicable quality requirements is made by Eskom using the Guideline for QM 58 Selection Criteria (ref 240-125473040).

Specific scoring split or minimum qualifying score is not stated in the supplied text.

The specification (240-105658000, revision 4, alternative ref QM 58) sets the minimum quality requirements all Eskom suppliers and sub-suppliers must meet, and applies to all Eskom RFIs, RFQs, RFPs and contracts for products and services.

Core obligations:

• Develop, implement, maintain and continually improve a formal quality management system (QMS) conforming to the latest ISO 9001 standard.
• Maintain documented information required by ISO 9001, including quality manual, plans, procedures, work instructions and method statements.
• Unless excluded by the quality category, hold a valid ISO 9001 certificate from an accredited certification body; the requirement applies to the supplier and any manufacturing third parties.

Contract and project quality plans:

• Where required by the evaluation criteria or tender returnables, submit a Contract/Project Quality Plan (CQP) and/or Quality Control Plan (QCP/ITP).
• CQPs must comply with ISO 10005 and include records management, access for inspection, final documentation proposals, and special processes (welding, NDE, etc.).
• QCPs/ITPs must identify intervention points (hold, witness, surveillance), review points, and acceptance criteria; changes require Eskom agreement before work affected by them begins.

Pre- and post-contract award:

• Pre-award: suppliers must complete and sign Form A and submit category-based quality documentation.
• Post-award: a quality kick-off meeting is held at contract start; mandatory pre-inspection meetings are convened by Eskom or its inspection agency.
• The supplier must manage sub-supplier quality programmes, including audits, surveillance, CQP/QCP reviews, and nonconformity management.

Capability and capacity assessments may be performed on main suppliers and sub-suppliers.

Preservation method requirements:

• The supplier must develop and execute a documented preservation work plan, evaluate performance of all parties involved in transportation, handling and storage.
• Oversight of preservation plan preparation and execution at all work locations is required.
• A records management process must be in place, compliant with Eskom information management, ensuring ready access by Eskom to all preservation records.
• The programme must address temporary, long-term, and in-transit preservation, including protection against atmospheric conditions, sunlight, temperature, humidity, corrosive atmospheres, etc., and detailed procedures for application of coatings, coverings, and fasteners.
• Engineering must ensure preservation requirements are communicated to procurement, logistics, construction management, quality, security and other project areas.

The quality specification (240-105658000) applies to all Eskom suppliers and sub-suppliers. Suppliers must develop, implement, maintain and continually improve a QMS based on ISO 9001. The QMS must be documented (quality manual, procedures, work instructions, method statements). A valid ISO 9001 certificate is required unless excluded by the quality category. Contract Quality Plans and Quality Control Plans/ITPs must be prepared, reviewed and approved before work begins. Intervention points (hold, witness, surveillance) are used. The supplier is accountable for sub-supplier quality management, including audits, CQP/QCP reviews and nonconformity handling. Eskom has rights of access, may appoint inspection agencies, and may require removal of personnel lacking competence.

No pricing schedule, rates, bill of quantities, or payment schedule details are provided in the supplied text. Only definitions of primary/secondary plant and special processes appear, which are not pricing content.

No pricing, bid security, guarantees, retention, payment terms, or financial capacity thresholds are stated in the supplied text.

QMS certification:

• ISO 9001 certificate (latest revision) from an accredited body, unless excluded by the quality category (Category 1).
• For Category 2, objective evidence of an implemented ISO 9001-compliant QMS without a certificate.

Supplier registration:

• Suppliers must be registered on the Eskom supplier database (implied by the definition of supplier).

B-bbee:

• The document references the Preferential Procurement Policy Framework Act (PPPFA) but does not specify a B-BBEE level or preference point system. The extractor's mention of "Minimum Level: 1" is not supported by the source text and is likely an artifact — treat as not stated.

Other:

• Compliance with the Safety, Health, Environment and Quality (SHEQ) Policy (ref 32-727) and Eskom's Procurement and Supply Chain Management Policy and Procedure is referenced.
• No CIDB grading, tax clearance, or CSD registration details are mentioned in the supplied text.

The specification references the Safety, Health, Environment and Quality (SHEQ) Policy (ref 32-727) and the IAEA Safety Standard GS-R-3.1, but does not detail specific OHS requirements for this tender. No specific safety plan or HSE compliance obligations are stated beyond these references.

Preservation management programme (Section 6.3 of the specification):

• The supplier must implement a documented preservation programme covering materials and equipment from transfer of ownership through storage and transit to final installation.
• Preservation must follow manufacturer recommendations and project-specific requirements, with special precautions for valves, motors, rotating equipment, piping, instrumentation, flange faces, gaskets, coatings, insulation, and other materials.
• Preservation requirements must be clearly documented in purchase orders, work authorisations and communications with sub-suppliers.
• The supplier must define sub-supplier responsibilities for preservation execution and maintain records accessible to Eskom for inspection and audit.
• Compliance monitoring must continue until equipment or materials are incorporated into an operating system.

Quality evaluation is conducted according to this specification (240-105658000) and the associated Tender Evaluation Scorecard (240-168873697). Suppliers must complete and sign Form A (240-68099512) to accept the quality requirements. The applicable quality category (1 to 4) is selected by Eskom using the Guideline for QM 58 Selection Criteria. Category-specific returnables must be submitted. No point allocation or minimum score is specified in the supplied text.